Enlarging your at-home workforce may have a significant impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Tacoma organization to select the right tools and follow leading practices in building and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers maximum value. Progent offers services that go from as-needed expertise for getting you past challenging IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Tacoma, Washington organizations to succeed with any facet of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk services, endpoint security, data protection solutions, and centralized management.

Data Protection for Remote Workers
Data Protection covers saving and restoring critical information so as to avoid data loss and minimize restoration time in the event of storage failures resulting from equipment issues, programming hiccups, operator mistakes, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to design and manage in hybrid networks that combine local data centers, cloud resources, and at-home workers.

  • Backup/Restore strategies for teleworkers must address multiple types of personally owned endpoints. Progent can provide quick online access to consultants knowledgeable about a broad array of products for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Leading backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data distributed across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and includes granular recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity plans often anticipate scenarios that call for a temporary changeover to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity planning specialists can help your business to create, document and validate a DR/BC plan that addresses the logistics of moving to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Tacoma, Washington business, phone 1-800-993-9400 or refer to Contact Progent.