Consulting and Technical Support for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once among the most popular products for achieving anytime-anywhere connectivity to email, scheduling, web applications, and other vital business information. Progent offers Bakersfield, California businesses the expertise of BlackBerry-certified professionals who can assist companies to manage existing BlackBerry environments or transition efficiently to a current mobile solution.

As the complexity of small business networks has increased, and as the need for world-class protection, reliability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and support of RIM BlackBerry solutions has grown increasingly challenging. To handle issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small businesses often resort to external support professionals who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, dispensing with the requirement for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's proven online support capabilities, gives small businesses an economical solution for incorporating BlackBerry products productively into their business information network.

Progent's engineers can help your company with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined administration tools so you can monitor and control BlackBerry devices across your business, recommend security policies that are right for your company, customize wireless applications, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your regular backup processes so that it can be restored rapidly and thoroughly.

Consulting Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies management and maintenance of BlackBerry devices, offering a single platform for handling key tasks such as device installation, upgrades, and retirement and providing a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange Server, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry users and supports over-the-air synchronization.

BlackBerry BES Server Troubleshooting Help

BES Server offers a wealth of data protection options starting with advanced encryption of messages transmitted between a BlackBerry smartphone and BlackBerry BES Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also permits great flexibility in selecting levels of security to meet the specific needs of your mobile environment. Progent's BlackBerry authorized consultants can assist your company to select advanced security functions and activate them wirelessly. Samples of these over-the-air configurable security features are:

  • Lock down a BlackBerry smartphone
  • Erase information from a lost device
  • Lock out Bluetooth
  • Enable internal defenses against malware

BlackBerry Enterprise Server also offers flexibility in determining ways to keep BlackBerry users from installing or executing unsecure or prohibited applications. Progent can help you to choose blocking techniques like:

  • Specify exactly what applications are allowed on the device
  • Prevent external software from using non-volatile memory on the BlackBerry smartphone
  • Select what functions third-party software can access on the BlackBerry smartphone
  • Limit the types of access external applications running on the BlackBerry smartphone can initialize
  • Block all third-party applications from being installed or executed on the device

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting services span areas from resolving synchronization problems to designing wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry credentials and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can help you to perform basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user accounts, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned service professionals can in addition assist your business to troubleshoot a wide array of issues concerning synchronization, device detection, email reconciliation, web access, mobile connectivity, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote support for small office IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support expenses at a minimum and, by solving problems promptly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks including troubleshooting enterprise activation problems, adding and removing BlackBerry smartphone clients, activating passwords, implementing wireless program installation and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. Also, Progent can explain the role of operational policies in the BlackBerry Enterprise system and help your company to select and install appropriate security configurations.

Progent's certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and client accounts, back up and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent to Get Help from a BlackBerry-Qualified Specialist
To get in touch with Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.

© 2002-2019 Progent Corporation. All rights reserved.

An index of content::

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Online Wireless Site Survey Consultant

Progentís Wireless Site Survey assists you to plan and implement a Wi-Fi wireless LAN optimized for your facilities, providing you a wireless solution that delivers the coverage, speed, load-handling capability, Quality of Service, data protection, and roaming capability your business needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed onsite service.

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OS X Remote Consult
Massachusetts Consultant for macOS Remote

Progent provides national remote technical support and consulting services for businesses who operate macOS and OS X networks or whose IT systems include a mix of Apple Mac and Microsoft products. Progent's consultants can provide Apple macOS and OS X clients a range of services including desktop support, migration to the current edition of macOS from earlier versions of Apple macOS or OS X, plus help with Mac applications. Progent's specialists in Apple technology can also help your business with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud services. Remote network consulting provides maximum leverage for your IT dollar by protecting user efficiency and limiting the hours charged for computer repair services. Sophisticated online support technology and skilled service specialists and engineers combine to enable Progent to solve the majority of IT problems without squandering time and expense by going to your location. In the vast majority of cases your network problems can be remediated by telephone or via a mix of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA qualified security professionals to assist with the most difficult system issues.

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Exchange Server 2007 Onsite Technical Support
Exchange Server 2010 Technical Consultant Lubbock, Texas

Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and supporting email solutions for clients in the San Francisco Bay Area and across the United States. Progent offers affordable Microsoft Exchange Servers consulting services to ensure that your email system offers compliance, high availability, easy access for remote and mobile users, time-saving management tools, and seamless integration with telephony. Progent offers expertise and support services for Exchange 2016 Server, Exchange 2013, Microsoft Exchange 2010 Server, Microsoft Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 2K Server. Progent can also assist small or medium companies to upgrade to MS Exchange 2016 or Exchange 2013 Server.

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Computer Engineer for Microsoft Exchange 2000 Upgrade
Exchange Server 2000 Upgrade Consultants

Progent is among the most expert information technology support companies in the San Francisco Bay Area for creating email and messaging solutions based on Exchange 2000 Server. Progent is skilled in helping small businesses derive the full advantages of Microsoft Exchange Server 2000 under common scenarios such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail environment, and using managed services for your Exchange 2000 support.

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Windows Hyper-V 2016 Failover Clusters Consultant Services
Support and Integration for Hyper-V 2016 Shielded VMs in Lansing, MI

Windows Hyper-V 2016 incorporates core features initially designed for and proven on Microsoft Azure, among the world's largest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your organization, set up pilot systems to confirm the ability of Hyper-V 2016 to support your critical workloads, plan an efficient network architecture for a cloud-centric or hybrid installation, develop and execute a non-disruptive upgrade plan, educate your IT administration and technical support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution gives you maximum business value.

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San Francisco, California Top Rated Altaro VM Backup Management Outsourcing

Altaro VM Backup offers small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure storage. Top capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level restore capability for specific files and emails, extensive support for Windows Cluster Shared Volumes and VMware vCenter for managing large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up live VMs without downtime. Progent is an Altaro partner and offers a wide array of services to help you to plan, deploy, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup.

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SCDPM 2012 and Azure Backup Consultants
Technical Consultant in Alamo, CA

Progent's Microsoft-certified consultants offer remote or in-person expertise to help businesses of all sizes to design, deploy, administer, and repair a backup solution built around System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of Data Protection Manager or from a different backup system, and Progent can optimize your Data Protection Manager deployment for on premises, cloud, or hybrid datacenters. Progent can provide occasional help for fixing particularly challenging problems, or comprehensive project management services. Progent's consultants can also help you to design Data Protection Manager into an enterprise-class disaster recovery strategy.

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SQL Server 2012 Monitoring On-site Technical Support PowerPivot for SharePoint IT Consulting
SSL management Consulting Services
Consulting for Network Security
MCSE Expert Certified Consulting Services

Progent provides expertise for security testing products such as Microsoft Baseline Security Analyzer for performing a set of automatic system testing scans to uncover potential security gaps. Progent has broad knowledge of network analysis tools and can show you how to understand testing reports and react effectively. Progent can help you build protection into your company processes, install auditing software, plan and deploy a secure network architecture, and recommend policies to maximize the security of your IT system. Progent's security engineers are able to show you how to configure a firewall, implement secure remote connectivity to email and data, and install virtual private network. Progent's certified security engineers can validate the protection of web-based software and can provide comprehensive information security tests of enterprise-wide security to validate your company's compliance with important industry security standards such as HIPAA, PCI, and ISO.

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System Center Configuration Manager automates application and device provisioning at scale, streamlines compliance settings control, inventories network resources, protects against company data leakage, provides network health monitoring, allows secure end-user self service, and delivers a common point of control for administering mixed-OS ecosystems based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of designing, installing, using and troubleshooting a SCCM deployment for local, cloud-based, or hybrid environments.

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Security Audit Consultancy
Security Audit Consult Arkansas

The Certified Information Systems Auditor (CISA) accreditation is a recognized achievement that indicates expertise in network security auditing. Accredited by ANSI, the CISA credential has candidates undergo a comprehensive examination administered by the ISACA professional association. Progent offers the services of a CISA-qualified Cybersecurity audit professional trained to help companies in the fields of IS audit process, IT enforcement, network assets and infrastructure ROI, information technology support, protection of data resources, and business continuity preparedness.

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Remote Support Services for Meraki MR66 Access Point
Integration Services for Meraki Wi-Fi Access Point in Oklahoma City, OK

Progent's Meraki Wi-Fi access point consultants provide online and onsite support to assist organizations of any size to plan, deploy, manage, upgrade or repair Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to set up and manage Meraki-based wireless networks for sites that can range from a telecommuter's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst and Nexus switches, ASR routers and firewalls to build a seamless network infrastructure that provides the same connectivity, performance, security, ease of management and availability for wired and Wi-Fi users regardless of their mobility or computing device.

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Microsoft Operations Manager Technology Consulting
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Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progentís Microsoft certified IT support professionals. With Progent's economically priced network support packages, small and midsize organizations can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to offer small business information systems enterprise-class reliability, security, and productivity.

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Fault Tolerant Colo Consultancy
Consultant Services for High Availability Data Centers in Washington

Progent's Data Center professionals can help you select high availability data centers that meet the specific needs of your company. High availability Internet Data Centers are especially appealing to small businesses because of their affordability and convenience compared to pursuing a do-it-yourself approach. Trying to create an in-house data center with even a basic level of fault tolerance is financially prohibitive for the majority of small companies. Progent is ready to show you how to reap all the benefits of high availability data centers and fault tolerant colo sites by providing a complete array of engineering and maintenance services.

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Microsoft SQL Server 2008 Remote Technical Support
Specialist for SQL Server 2008 in Palm Beach Gardens, FL

Progentís Microsoft certified consultants can offer small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the speedy creation of advanced business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the firewall. In addition to offering consulting, support and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.

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Microsoft Project Network Consultants

Progent's application experts can provide advanced support, software development, deployment assistance, and online training for popular business applications that address key areas including ERP and MRP, financials, business reporting, web commerce application design, and the MS Office family of business productivity software. As a Microsoft Partner with decades of background delivering advanced consulting services remotely, Progent can assist clients throughout the U.S. to eliminate the time and expense associated with travel and on-site visits without compromising the high quality of consulting services.

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Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified telecommunications/email solutions for companies in Northern California and nationwide. Progent offers economical Microsoft Exchange Server support services to enhance email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progentís Microsoft Exchange consulting and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or older Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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System Repair for BlackBerry Exchange Microsoft and Cisco System Recovery in Sonoma CA
Help Desk IT Consulting
Help Desk Network Consultant in Grass Valley, CA

Progent's Computer Call Center Outsourcing Services for PC desktop technical support are designed specifically for small businesses who require fast availability of a Help Desk Call Center with professional telephone support and full escalation options but who have to operate within a limited IT budget. Important components of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Phone Support, Secure Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.

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Microsoft Certified Partner MOM 2007 Outsourcing
Server Monitoring Specialists in Santa Ana, California

Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the proper operation of your network and eliminating unnecessary and costly disruptions. Remote Monitoring and Management solutions have advanced so far that companies of all sizes can get a degree of protection that was once reserved for large enterprises. Progent can provide several RMM solutions available as low-cost services designed to assist your company to identify and resolve a most IT network problems before they can hurt productivity.

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Texas Computer Consulting Firm MS Certified Corpus Christi, Texas Computer System Consultant

Progent offers the services of a CRISC-certified risk management consultant to assist your company to plan and implement an enterprise risk management (ERM) solution following best practices promoted by CRISC and geared to align with your company's risk tolerance, business goals, and budgetary guidelines.

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Engineers for ProSight Spam Filtering Services
Email Polymorphic Virus Protection Consulting Services Shreveport, Louisiana

Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based control and world-class security for all your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall.

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Cisco CCIE Online Network Management Services
Miami Onsite and Remote Support

Progent's Cisco-certified CCIE network infrastructure experts can help you to configure, manage, upgrade and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software expertise.

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