Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry wireless smartphones were at one time among the most popular products for achieving location-independent access to messaging, calendars, web-based applications, and other critical business data. Progent can provide Bakersfield, California companies the expertise of BlackBerry-certified professionals who can assist businesses to manage their BlackBerry environments or migrate efficiently to a modern smartphone platform.

As the sophistication of small company networks has increased, and as the need for world-class security, reliability, and recoverability has become the norm for businesses of all sizes, effective deployment and support of RIM BlackBerry technology has become more difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small businesses frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-certified engineers who can help small organizations to design, administer, and repair BlackBerry-based environments affordably and efficiently, eliminating the need for an in-house BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of experience, combined with Progent's efficient remote support model, provides small companies an affordable alternative for incorporating BlackBerry technology productively into their information system.

Progent's experts can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and email infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you track and support BlackBerry smartphones across your business, recommend security policies that make sense for your company, develop custom mobile software, and make sure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered rapidly and safely.

Consulting Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for controlling key tasks such as device installation, updates, and retirement and offering a solid infrastructure for security and high availability. BlackBerry Enterprise Server supports transparent integration between Microsoft Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging servers and BlackBerry users and allows over-the-air synchronization.

RIM BlackBerry BES Server Configuration Support

BlackBerry BES Server offers a variety of security options beginning with advanced data encryption of messages transmitted between a BlackBerry wireless handset and BlackBerry BES Server based on Advanced Encryption Standard or Triple DES. BES Server also permits great versatility in selecting levels of protection to meet the specific requirements of your network. Progent's BlackBerry authorized consultants can assist your company to choose powerful security features and activate them wirelessly. Samples of these wirelessly selectable security features are:

  • Lock down a smartphone
  • Erase information from a missing BlackBerry smartphone
  • Disable Bluetooth
  • Activate internal protection against malware

BlackBerry BES Server also provides versatility in determining ways to keep users from installing or running unsafe or prohibited code. Progent can help you to select blocking techniques like:

  • Specify exactly which applications are allowed on the device
  • Prevent external programs from allocating persistent memory on the smartphone
  • Determine which functions external applications can access on the BlackBerry device
  • Limit the types of connections external applications running on the device can establish
  • Block all external programs from being loaded or executed on the BlackBerry smartphone

Professional BlackBerry Consulting Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible online to provide prompt technical help to companies in the Bakersfield area or anywhere in the state of California. Progent's experienced online technical support experts have helped businesses resolve computer problems and cut support expenses in each state in the country and built a substantial following of satisfied customers. (See Progent's customer testimonials.)

Progent offers remote help for a wide array of technologies related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening wireless security. Important RIM BlackBerry certifications earned by Progent's support experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Consulting FirmProgent's BlackBerry Certified Support Specialist can assist your business to perform basic support functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned service professionals can also help your company to troubleshoot a broad array of issues associated with synchronization, handset recognition, messaging consistency, web browsing, wireless connections, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online support for small company networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support expenses low and, by handling issues promptly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, implement push and pull access control lists, control Exchange Server data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ExpertsProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry include business and technology needs assessment, solution design, installation strategy and implementation, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry BES Server, help your organization to determine which management model and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed decisions concerning alternatives for software editions, processors and storage, network design, and application set up.

To optimize network protection, Progent's BlackBerry expert can help you to select and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security specialists to run network-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Professional
In order to get in touch with Progent about technical support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.