Consulting Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time among the most popular products for achieving anytime-anywhere connectivity to messaging, calendars, web-based applications, and other critical business information. Progent can provide Bakersfield, California companies the expertise of BlackBerry-certified professionals who can help companies to manage existing BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for world-class security, reliability, and disaster recovery has grown to be the norm for companies of all sizes, effective deployment and support of BlackBerry technology has become more challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses often turn to external consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the need for an in-house BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's proven online support capabilities, provides small companies a budget-friendly solution for integrating RIM BlackBerry products productively into their information network.

Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined management tools to enable you to track and control BlackBerry devices throughout your business, define security policies that make sense for your business, customize mobile applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Onsite IT Consulting
Progent locations in Southern Central Valley

City Address Phone Link
Bakersfield 2005 EYE Street, Suite #6
Bakersfield, CA 93301
United States
(661) 855-4155 Bakersfield Network Support Services
Fresno 1444 Fulton Street
Fresno, CA 93721
United States
(559) 878-5500 Fresno Network Support Services


BlackBerry Enterprise Server Integration Support
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application infrastructure. BlackBerry Enterprise Server (BES) enables mobile BlackBerry clients to connect to Microsoft Exchange, Domino, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to achieve data consistency for collaborative programs such a calendars, address books, to-do lists, notes, and specialized business software. Thanks to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers with BlackBerry smartphones can have effortless access to Exchange messages as well as to IM-enabled software through Microsoft Office Live Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Support Services

Progent's BlackBerry-certified engineers can assist you to design, configure, and support BlackBerry Enterprise Server so that you improve the efficiency of BlackBerry users, streamline the administration of a BlackBerry environment, and lower the expense of supporting mobile workers.

Some Ways That Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has earned certifications from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting wireless workforce solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsA Progent BlackBerry Certified Support Specialist can help your company to carry out basic technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's certified service professionals can in addition help you to resolve a wide array of problems concerning synchronization, handset recognition, messaging reconciliation, web access, mobile connections, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in providing countrywide remote support for small company IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile technical support expenses at a minimum and, by dealing with issues quickly, improves the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can assist you to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation problems, registering and removing BlackBerry device users, setting activation passwords, implementing wireless software loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to use administration tools such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist your company to define and implement sensible security options.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry engineer offers expertise in key areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and delete BlackBerry device users on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, set up the MDS and IM, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting services for BlackBerry technology include business and technology needs analysis, solution design, installation planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to design a mobile wireless solution that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry BES Server, assist you to determine which administration model and hardware products match your needs, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about alternatives for software editions, server hardware and storage, network architecture, and application configuration.

To maximize network protection, Progent's BlackBerry consultant can help you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to perform company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry solution.

Call or Email Progent to Get Help from a BlackBerry-Qualified Specialist
To get in touch with Progent about consulting help for BlackBerry wireless technology, phone 1-800-993-9400 or see Contact Progent.



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    Progent has more than a decade of experience deploying, and supporting the key platforms that make up System Center and can help you to design, install, manage, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the uptime and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent's consultants can help you to upgrade to the latest version of System Center from an earlier one or from another datacenter management platform to deliver the benefits of best-in-class deployment, centralized management, security and compliance, plus infrastructure and application performance monitoring.

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    Progent's CISSP-premier cybersecurity experts can help organizations of all sizes with any aspect of information system security. Progent can implement cost-effective security systems that protect a small business against modern malware attacks or Progent can design, deploy, and monitor an end-to-end security environment for hybrid networks that support local, online, and mobile users sharing IT resources distributed across multiple physical sites and public and private clouds.

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    System Center Configuration Manager 2016 automates software deployment and updating, centralizes compliance settings control, keeps track of network assets, protects against company data leakage, performs network health monitoring, allows safe end-user self service, and offers a single control mechanism for administering mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud specialists can assist your organization with any aspect of designing, installing, using and repairing a SCCM 2016 solution for local, cloud, or hybrid networks.

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    NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering with synchronous replication to deliver rapid, zero RPO disaster recovery (DR) between datacenters located up to 300km away from one another. Progent's roster of veteran network experts can help your business to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster environment that meets your technical requirements and IT budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by delivering help with procedures like assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, designing a tiebreaker mechanism, setting up a configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to prove adherence with industry standards and government mandates.

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    Progent's Mac support engineers can help you with a broad range of system foundation areas such as system architecture, remote and mobile connectivity, internetwork communication, security, and new technologies including VoIP and fast wireless connectivity. For business networks based solely on Mac OS X or for environments that use a combination of Mac, Linux and Windows based servers and workstations, Progent has the knowledge and depth to handle the challenge of designing, integrating, and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your business goals. Progent can show you how to configure Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Xsan storage area network solution. Progent can also give you access to skilled experts to help you with Cisco routers and switches.

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    Progent can provide access to a veteran consultant with extensive experience installing, maintaining, and enhancing telepresence systems from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can work with your in-house network management team, your ISP, and your telepresence platform vendor to assist your organization increase the business value of your video conferencing ecosystem.

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    Progent has 20 years of experience assisting small and medium-size businesses to plan, deploy, tune, administer, and debug computer networks that incorporate an at-home workforce.

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    Configuration Manager 2016 automates software deployment across multiple sites, simplifies security and compliance settings control, keeps track of network resources, protects against corporate data leakage, provides health monitoring, enables safe end-user self service, and offers a common control mechanism for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud specialists can help you with any facet of planning, installing, operating and troubleshooting a System Center 2016 Configuration Manager solution for local, cloud, or hybrid networks.

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    Mid-sized businesses can derive all the benefits of Operations Manager and have quick availability of Progentís Microsoft and Cisco Premier IT consulting professionals. Thanks to Progent's affordably priced IT support programs, mid-size businesses can choose a basic co-sourcing package based on Microsoft Operations Manager with network monitoring, proactive alerts, comprehensive system analysis, Help Desk Call Center, and online troubleshooting. For businesses with mission-critical environments who need non-stop networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to provide mid-size company networks enterprise-class reliability, security and performance.

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    Progentís Microsoft certified consultants provide small and midsize businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers contain an advanced application-layer aware firewall that can protect your IT system from attack by outside and internal sources. Forefront Threat Management Gateway and ISA Server provide deep examination of Internet protocols such as Hypertext Transfer Protocol, which enables these security platforms to uncover many threats that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you enhance your IT security through expert design and deployment of Forefront TMG and ISA Servers. Progent's Microsoft consultants can assist you to deploy Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.

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    Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco appliances for unified management.

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    Progent can provide the support of a veteran consultant with years of hands-on experience installing, managing, and upgrading immersive telepresence systems from top-tier suppliers including Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your in-house IT support team, your ISP, and your telepresence platform vendor to assist your company maximize the strategic value of your video conferencing solution.

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    SQL Server 2005 offers powerful, standardized tools to IT experts and network users, reducing the complexity of creating, integrating, managing, and using company data and analytical applications in environments ranging from handheld devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for a network consultant with real-world expertise and broad knowledge in planning and deploying data-driven, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.

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    Microsoft Windows SUS enables network administrators to deploy and monitor the most recent Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT personnel can fully and easily manage the installation of patches that are released via Microsoft Update to servers and workstations in a company. Progent can help you with technical details of the initial configuration of Microsoft WSUS such as designing the Microsoft WSUS deployment, setting up user's computers, establishing the Group Policy parameters, and ensuring your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container that makes sense for your system environment.

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    Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the highest customer satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, skills, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's customers by allowing Progent to provide your company better solutions for your IT network.

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    Progent can provide you with experts who can customize your Microsoft Dynamics ERP, MRP, and accounting system programs to match your particular company requirements. Progentís Microsoft-certified consultants provide experience in Microsoft Dynamics Microsoft Axapta, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management System. Progent also provides expert e-Commerce integration support for safe, corporate-wide resource sharing as well as integration with CRM programs.

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    Progent's Microsoft-certified SQL Server 2019 consultants can help you to evaluate the business case for upgrading to SQL Server 2019 and can deliver rapid online or onsite access to experts in system design and deployment, application development, database administration, and cybersecurity.

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    Small to mid-sized companies can now get all the benefits of System Center Operations Manager and in addition have quick access to Progentís Microsoft Certified IT support professionals. With Progent's affordably priced network service programs, small and midsize organizations can choose a simple Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager to provide small company networks world-class reliability, security, and productivity.

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    Microsoft Windows Server 2008 is an important step forward in making IT networks more protected and fault tolerant, simpler to virtualize and administer, faster, and able to provide an improved environment for web hosting and development. Progent can assist your company benefit fully from the improvements built into Microsoft Windows Server 2008 by delivering certified consulting, troubleshooting, education, temporary staffing, monitoring, and security expertise.

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    Progent's Microsoft-certified Windows Server 2003 engineers offer network help and expert consulting services for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Windows Server 2003 upgrade, configuration, administration, and maintenance offerings include network design, installation, project management, in-person and remote technical support and troubleshooting, Call Center outsourcing, expert security services, turn-key outsourcing, and cost-effective co-sourcing.

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    The new ASA 5500-X Series of firewalls with Firepower Services offer significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to design, configure, tune, administer and debug firewall solutions based around ASA firewalls with Firepower Services.

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    Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many independent consultants or small service organizations who offer scant documentation or details of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports sent by each staff member to each client. The practice of detailing and archiving support activity allows more effective support and avoids a variety of typical misfortunes such as when a support customer is virtually held hostage to a consultant who wonít let go of vital service information.

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