Consulting and Technical Support for BlackBerry Technology
BlackBerry SupportBlackBerry wireless smartphones were once among the most successful solutions for maintaining anytime-anywhere access to messaging, scheduling, web programs, and other critical business information. Progent offers Bakersfield, California businesses support from BlackBerry-premier consultants who can help companies to manage their BlackBerry environments or migrate smoothly to a current mobile solution.

As the complexity of small business IT technology has increased, and as the need for world-class security, dependability, and recoverability has become the norm for businesses regardless of size, effective deployment and support of RIM BlackBerry solutions has become increasingly challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email systems and corporate databases, small businesses frequently resort to external support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small organizations to design, administer, and repair BlackBerry solutions economically and efficiently, eliminating the necessity for an internal BlackBerry technology expert and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's proven online support model, provides small companies an economical solution for incorporating RIM BlackBerry technology productively into their IT system.

Progent's engineers can assist your business with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and email systems operate optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft software, set up easy-to-use administration utilities to help you track and support BlackBerry smartphones across your business, define security policies that are right for your business, customize wireless applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be recovered rapidly and safely.

Technical Help for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) simplifies management and maintenance of RIM BlackBerry smartphones, offering a single platform for controlling critical tasks like device installation, updates, and deactivation and offering a strong infrastructure for data protection and high availability. BlackBerry Enterprise Server delivers seamless integration between Exchange, Novell GroupWise, or Domino messaging platforms and BlackBerry handsets and allows over-the-air synchronization.

RIM BlackBerry Enterprise Server Configuration Assistance

BlackBerry BES Server provides a variety of data protection capabilities starting with advanced data encryption of messages transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great flexibility in adjusting degrees of security to match the specific requirements of your mobile network. Progent's BlackBerry certified engineers can help you to choose advanced security functions and activate them wirelessly. Examples of these wirelessly configurable security features include:

  • Disable a smartphone
  • Erase data from a missing BlackBerry device
  • Disable Bluetooth functionality
  • Enable internal protection against malicious attacks

BlackBerry BES Server also offers flexibility in determining mechanisms to keep users from loading or executing unsecure or unauthorized applications. Progent can help you to select protective processes such as:

  • List precisely what applications are allowed on the device
  • Prevent external software from using non-volatile memory on the BlackBerry smartphone
  • Determine what functions third-party software can access on the BlackBerry device
  • Limit the types of connections external applications running on the BlackBerry device can initialize
  • Block all external applications from being loaded or executed on the BlackBerry device

Expert BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible online to deliver prompt technical help to companies in the Bakersfield region or anywhere in the state of California. Progent's seasoned remote technical support experts have helped businesses resolve computer problems and reduce IT service expenses in each state in the U.S. and built a large following of satisfied customers. (Refer to Progent's client testimonials.)

Progent can provide online help for a broad array of issues associated with RIM BlackBerry products including synchronization, integration with Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's consulting experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging system based on Exchange. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, configure permissions, install the MDS and IM, implement push and pull access control lists, control Microsoft Exchange data flow, generate, update, and assign WLAN and VPN configurations, set up SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ExpertsProgent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, repair, and document a mobile wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs analysis, solution design, roll-out strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to create a mobile wireless solution that meets your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity architecture's ability to support a BlackBerry Enterprise Server, assist your organization to determine which administration model and physical components match your needs, and evaluate your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart decisions about alternatives for software versions, server hardware and storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified expert can help your company to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security specialists to perform network-wide security vulnerability and compliance validation and recommend improvements to account for your BlackBerry solution.

Contact Progent for Support from a RIM BlackBerry-Certified Specialist
To ask Progent about consulting expertise for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.