Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most successful solutions for maintaining location-independent access to email, calendars, web-based applications, and other vital business data. Progent offers Bakersfield, California businesses support from BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a more popular smartphone solution.
As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the standard for organizations of any size, successful integration and support of RIM BlackBerry technology has become increasingly difficult. To address areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small businesses often resort to external support firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, manage, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the need for an in-house BlackBerry technology specialist and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's efficient online support model, gives small companies a budget-friendly solution for incorporating BlackBerry technology productively into their IT system.
Progent's experts can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, set up streamlined management tools so you can track and control BlackBerry smartphones across your company, recommend security policies that are right for your company, develop custom mobile applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.
BlackBerry BES Server Integration Services
The BlackBerry BES Server gives businesses a single and secure mechanism for incorporating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry BES Server allows mobile BlackBerry users to connect to Microsoft Exchange Server, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to ensure data consistency for applications like calendars, address books, to-do lists, instant messaging, and specialized business programs. Due to BlackBerry BES Server support for Exchange, mobile workers carrying BlackBerry smartphones can have push-based connectivity with Exchange email as well as to instant messaging-capable software through Microsoft Office Communications Server and Microsoft Lync Server integration.
Progent's BlackBerry-premier engineers can assist you to plan, implement, and maintain BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry users, streamline the administration of a BlackBerry solution, and lower the expense of supporting mobile workers.
Professional BlackBerry Technical Support Offered Remotely from Progent
Progent's certified BlackBerry engineers are accessible online to provide prompt technical help to businesses in the Bakersfield region or throughout the state of California. Progent's seasoned online consulting team has helped IT organizations resolve network problems and cut IT service expenses in each state in the United States and built a large following of loyal clients. (See Progent's client testimonials.)
Progent can provide online help for a broad array of technologies associated with BlackBerry products including synchronization, integration with Exchange, setting up BlackBerry BES Server, and strengthening wireless security. Important RIM BlackBerry credentials awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters and auto-signature, editing user profiles, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can in addition help your company to resolve a wide array of problems associated with synchronization, handset detection, email consistency, web browsing, mobile connections, Instant Messaging, desktop software installation, and Desktop Redirector.
As a leader in delivering nationwide online help for small business IT networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your mobile technical support expenses at a minimum and, by handling problems quickly, improves the efficiency of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures including resolving enterprise activation issues, adding and deleting BlackBerry smartphone clients, setting activation passwords, configuring wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also show you how to use management software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow problems, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help you to select and install sensible security options.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange Server architecture for operating smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry consultant offers support skills in key technologies associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to add and remove BlackBerry smartphone clients on Microsoft Exchange Server and Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, configure permissions, set up the Mobile Data System (MDS) and Instant Messaging, deploy access control lists, control Exchange Server data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and technology needs analysis, system architecture, deployment strategy and execution, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to design a mobile wireless solution that fits within your IT budget and supports your business plans. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration model and equipment match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning alternatives for software versions, processors and storage, network topology, and application set up.
To optimize network protection, Progent's BlackBerry expert can help your company to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security engineers to perform network-wide security assessment and compliance testing and recommend enhancements to support your BlackBerry solution.
Call or Email Progent for Support from a RIM BlackBerry-Certified Specialist
To ask Progent about professional expertise for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.