Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile smartphones were once one of the most successful products for achieving location-independent connectivity to email, calendars, web programs, and other vital business data. Progent can provide Bakersfield, California businesses the expertise of BlackBerry-certified professionals who can assist companies to manage their BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the sophistication of small company networks has expanded, and as the need for world-class security, reliability, and recoverability has become the standard for organizations of any size, successful deployment and support of BlackBerry technology has grown more difficult. To deal with issues like security, business continuity, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small organizations often turn to external consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the need for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining mobile work groups. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of knowledge, combined with Progent's proven remote service delivery capabilities, gives small businesses an economical solution for integrating RIM BlackBerry products seamlessly into their business information network.

Progent's experts can assist you with SQL Server 2019 integration consulting, SQL Server 2016 management consulting, and Microsoft Exchange setup so that your database and email infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to help you monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, customize mobile software, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your regular backup processes so that it can be recovered rapidly and safely.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Onsite IT Consulting
Progent locations in Southern Central Valley

City Address Phone Link
Bakersfield 2005 EYE Street, Suite #6
Bakersfield, CA 93301
United States
(661) 855-4155 Bakersfield Network Support Services
Fresno 1444 Fulton Street
Fresno, CA 93721
United States
(559) 878-5500 Fresno Network Support Services


Integration Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and support of RIM BlackBerry smartphones, providing a centralized platform for handling key tasks like smartphone deployment, upgrades, and deactivation and providing a solid foundation for data protection and high availability. BlackBerry Enterprise Server supports seamless communication between Microsoft Exchange, Groupwise, or Domino email servers and BlackBerry handsets and allows remote synchronization.

BlackBerry BES Server Troubleshooting Help

BlackBerry BES Server offers a variety of security capabilities starting with automatic encryption of messages transmitted between a BlackBerry wireless handset and BES Server using Advanced Encryption Standard or Triple DES. BlackBerry BES Server also allows great flexibility in selecting levels of protection to meet the special needs of your company's environment. Progent's BlackBerry authorized consultants can assist your company to select powerful security features and activate them wirelessly. Samples of these wirelessly configurable security settings are:

  • Lock down a BlackBerry device
  • Wipe data from a lost or stolen BlackBerry device
  • Disable Bluetooth functionality
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also offers versatility in selecting how to keep mobile users from installing or running unsafe or unauthorized software. Progent can help you to choose protective techniques like:

  • List precisely what applications are allowed on the device
  • Prevent third-party applications from using non-volatile storage on the BlackBerry device
  • Determine which resources third-party applications can use on the smartphone
  • Limit the types of connections external software running on the BlackBerry device can establish
  • Block all external software from being installed or executed on the device

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has been awarded accreditations from Research in Motion in all major facets of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization issues to architecting wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingProgent's BlackBerry Certified Support Specialist can help you to perform basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up e-mail filters and auto-signature, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can in addition help your company to troubleshoot a broad range of issues concerning synchronization, handset detection, email consistency, web access, mobile connections, IM, workstation software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing countrywide online technical assistance for small office IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support costs low and, by handling problems promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and produce documentation for a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements assessment, solution architecture, deployment planning and implementation, performance tuning, configuration of a high-availability environment, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a mobile wireless environment that meets your information technology budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's suitability to support a BlackBerry BES Server, help you to determine which administration model and physical components match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning alternatives for software editions, processors and storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can help your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.

Call or Email Progent to Get Support from a BlackBerry-Certified Specialist
To ask Progent about professional assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or visit Contact Progent.



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