Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were at one time among the most popular products for achieving location-independent connectivity to email, calendars, web programs, and other critical business information. Progent can provide Bakersfield, California companies the expertise of BlackBerry-certified consultants who can help organizations to manage existing BlackBerry environments or migrate efficiently to a more popular mobile platform.
As the sophistication of small business networks has expanded, and as the need for enterprise-class security, reliability, and recoverability has grown to be the norm for companies of all sizes, effective integration and support of RIM BlackBerry solutions has grown more difficult. To handle issues such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of messaging servers and company databases, small businesses often turn to external support professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can assist small businesses to plan, manage, and repair BlackBerry-based environments economically and efficiently, dispensing with the need for an internal BlackBerry solutions expert and lowering the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's proven online service delivery capabilities, provides small companies an economical solution for incorporating RIM BlackBerry products productively into their IT network.
Progent's consultants can assist you with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, set up easy-to-use management utilities to enable you to track and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, customize wireless software, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered quickly and safely.
Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.
Progent locations in Southern Central Valley
Consulting Help for BlackBerry Enterprise Server (BES)
RIM's high-end platform for managing big groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool enables Exchange, Lotus Domino, or Novell GroupWise clients to send and receive messages that stay encrypted during transit to provide maximum data protection. BES Server also streamlines a broad selection of critical management jobs that span from BlackBerry configuration and updates to mobile security and high availability.
Progent's BlackBerry-premier engineers can show you how to use BlackBerry Enterprise Server to do basic jobs like:
- Deploy and manage applications
- Plan device, application, and policy updates
- Update BlackBerry device software remotely
- Control client settings with BES Server's vast library of IT policies
Progent's BlackBerry-premier consultants can also assist your company to use BlackBerry BES Server to perform important procedures not supported by the entry-level BES Server Express. These tasks include:
- Set up and manage BlackBerry's high-availability architecture using VMware
- Install BlackBerry devices remotely
- Establish specialized administration roles
- Monitor and report on the health of your BlackBerry system
Expert BlackBerry Technical Support Available Remotely from Progent
Progent's authorized RIM BlackBerry support specialists are accessible by phone to provide prompt assistance to companies in the Bakersfield region or throughout the state of California. Progent's experienced remote consulting experts have helped businesses resolve network problems and reduce IT service expenses in every state in the United States and established a large following of loyal clients. (Refer to Progent's client testimonials.)
Progent offers online help for a wide selection of issues associated with RIM BlackBerry products including wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server (BES), and improving mobile security. Important BlackBerry credentials awarded to Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help you to carry out basic support operations including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters, editing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified service professionals can also assist your business to troubleshoot a wide array of issues associated with synchronization, device recognition, messaging consistency, web access, mobile connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.
As a top innovator in providing countrywide online consulting services for small company IT networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support expenses low and, by handling problems quickly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software loading and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry engineers can also help you to use administration software such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry BES environment and assist your company to define and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange. Progent's BlackBerry consultant has expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and remove BlackBerry device users on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry handhelds and client accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, manage Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry-certified engineer can support your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, install, validate, troubleshoot, and document a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs analysis, solution design, roll-out strategy and execution, performance optimization, design of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical objectives and to design a wireless solution that fits within your IT budget and supports your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration approach and hardware products match your requirements, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, server hardware and mass storage, network design, and application set up.
To maximize network security, Progent's BlackBerry consultant can help your company to choose and configure appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run network-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.
Contact Progent to Get Assistance from a RIM BlackBerry-Certified Specialist
To ask Progent about engineering assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or see Contact Progent.