Consulting Support for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile smartphones were at one time among the most popular products for maintaining mobile access to email, scheduling, web-based programs, and other vital business information. Progent offers Bakersfield, California businesses support from BlackBerry-premier professionals who can help companies to maintain their BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the complexity of small business networks has expanded, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for companies regardless of size, successful deployment and maintenance of BlackBerry solutions has become increasingly difficult. To address areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small organizations often resort to external consulting firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, provides small companies an economical alternative for integrating BlackBerry technology productively into their information system.

Progent's experts can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined administration utilities to enable you to monitor and control BlackBerry smartphones across your business, recommend security policies that are right for your business, customize wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your regular backup procedures so that it can be restored quickly and safely.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Onsite IT Consulting
Progent locations in Southern Central Valley

City Address Phone Link
Bakersfield 2005 EYE Street, Suite #6
Bakersfield, CA 93301
United States
(661) 855-4155 Bakersfield Network Support Services
Fresno 1444 Fulton Street
Fresno, CA 93721
United States
(559) 878-5500 Fresno Network Support Services


Technical Help for BlackBerry Enterprise Server (BES)
Research in Motion's advanced platform for managing large groups of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange, Lotus Domino, or Novell GroupWise users to send and receive messages that stay encrypted in transit to provide optimum data protection. BlackBerry Enterprise Server also simplifies a broad variety of vital administrative jobs that span from smartphone deployment and upgrades to wireless security and high availability.

BlackBerry Enterprise Server Troubleshooting Help

Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry Enterprise Server to do basic tasks like:

  • Deploy and manage applications
  • Plan device, application, and IT policy updates
  • Update BlackBerry device software wirelessly
  • Manage user configurations with BlackBerry's vast library of IT policies

Progent's BlackBerry-premier consultants can also help your company to use BlackBerry BES Server to implement key tasks not supported by the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Install and support BES Server's fault-tolerant architecture based on virtual servers
  • Deploy BlackBerry devices wirelessly
  • Set specialized administration roles
  • Monitor and report on the integrity of your system

Professional BlackBerry Consulting and Technical Services Available Remotely from Progent
Progent's authorized BlackBerry support specialists are accessible online to provide prompt assistance to businesses in the Bakersfield region or throughout California. Progent's seasoned online technical support experts have helped IT organizations resolve network issues and reduce IT service expenses in each state in the U.S. and established a substantial base of loyal customers. (Refer to Progent's customer testimonials.)

Progent offers online help for a wide selection of technologies associated with RIM BlackBerry products such as synchronization, configuration with Exchange, setting up BlackBerry Enterprise Server, and strengthening mobile security. Major RIM BlackBerry credentials awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can help your company to perform basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters and auto-signature, changing user accounts, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your company email software. Progent's certified service professionals can in addition assist you to resolve a broad array of issues associated with synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote consulting services for small office networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your wireless technical support costs at a minimum and, by dealing with issues quickly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry engineer has expertise in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist your business to plan, install, test, repair, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs assessment, system design, roll-out strategy and execution, performance optimization, design of a high-availability architecture, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a wireless environment that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, assist you to decide which management model and equipment match your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices about options for software editions, processors and storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can help you to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security specialists to run network-wide security vulnerability and compliance validation and suggest improvements to accommodate your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about professional help for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.



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    Cisco has designed a full product line of routers that includes appliances built to provide the security, performance, and availability required by customers ranging from small businesses to worldwide enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you support new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers expertise in a range of routers based on the Cisco IOS operating system, such as Cisco's 800 series of small office VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Series Routers.

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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and speed up your return on investment.

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    Progent's Microsoft-certified ISA Server consultants have broad backgrounds creating corporate security solutions for information systems with many sites, remote users, and line-of-business web-based applications. A Progent ISA Server engineer can help your small company plan and deploy an installation of Microsoft ISA Server 2004 that supports your information security requirements without limiting your network.

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    Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's roster of veteran desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the leading shared professional services automation platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.

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    Progent is among the most experienced network support companies for designing email and messaging solutions powered by Exchange 2000 Server. Progent is skilled in helping small businesses receive all the advantages of Microsoft Exchange Server 2000 under common scenarios including updating from Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server support.

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    Progent can assist your business to maintain System Center 2007 Configuration Manager to streamline operations, improve security, and boost productivity by making sure that operating systems and applications stay up to date, managing licensing, and monitoring resource usage patterns to help you make smart buying choices. Once you are ready to update your SCCM 2007 device management solution, Progent can assist you to prepare for and implement a smooth migration to SCCM 2012.

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    Progent's Duo services utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on iOS, Android, and other personal devices.

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    Progent's Cisco CCIE-certified SIP infrastructure experts can help your business to plan, deploy, maintain, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and can provide cost-effective online or onsite support to help businesses to migrate efficiently to a productive communications network that offers accelerated ROI. Progent's certified Microsoft collaboration consultants can help you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.

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    Stealth intrusion checking is an important part of any overall network security strategy. Progent's security professionals can run extensive penetration checks without the awareness of your organization's internal network support staff. Unannounced penetration checking shows whether existing security defense systems such as intrusion incident warnings and event history analysis are correctly set up and consistently monitored. Progent can provide ongoing automatic PEN testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, missing patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks common to modern strains of ransomware.

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    Progent provides consulting expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and manage a WatchGuard Firewall/VPN product that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade efficiently to modern WatchGuard firewall solutions.

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