Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless PDAs were at one time among the most successful solutions for achieving mobile connectivity to email, scheduling, web programs, and other vital business data. Progent offers Bakersfield, California companies support from BlackBerry-certified experts who can help businesses to maintain existing BlackBerry deployments or transition efficiently to a more popular mobile platform.
As the sophistication of small company IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has become the standard for businesses of all sizes, successful integration and maintenance of RIM BlackBerry technology has grown more difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small businesses often resort to external support firms who specialize in RIM BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and repair BlackBerry-based environments affordably and efficiently, eliminating the necessity for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This range of experience, coupled with Progent's proven remote support capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry technology productively into their information system.
Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft software, configure easy-to-use management tools to help you monitor and support BlackBerry devices across your company, define security policies that are right for your company, customize mobile applications, and make sure that your network architecture is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and thoroughly.
Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.
Progent locations in Southern Central Valley
BlackBerry Enterprise Server (BES) Technical Services
The BlackBerry Enterprise Server gives businesses a centralized and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry BES Server enables wireless BlackBerry clients to connect to Exchange, Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications like schedules, contact lists, tasks, IM, and specialized business software. Due to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry handsets have push-based connectivity with Exchange messages and to instant messaging-capable applications through Microsoft Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can help you plan, deploy, and maintain BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.
How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned engineer who has been awarded certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned service professionals can also help your company to troubleshoot a wide array of problems associated with synchronization, handset detection, email reconciliation, web browsing, mobile connections, IM, desktop software configuration, and Desktop Redirector.
As a top innovator in delivering countrywide online technical assistance for small business networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support expenses at a minimum and, by dealing with problems promptly, optimizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, activating passwords, implementing wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry consultants can also help you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and assist you to define and implement appropriate security options.
Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry engineer offers support skills in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement push and pull access control lists, manage Exchange Server data flow, create, update, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP data.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent for Support from a BlackBerry-Certified Specialist
In order to get in touch with Progent about engineering support for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.