Bakersfield Consulting Experts for IT Support Providers
Temporary Support Team Assistance
Progent's Consulting Expertise, Help Desk Call Center, and Ticketing Support for IT Service Organizations in Bakersfield
Progent’s consulting support for network service firms in Bakersfield California allows you to provide your customers Progent's consulting expertise and Help Desk support using your brand as a transparent augmentation of your in-house IT support team. These services can ease the way for you to grow your client base, close gaps in your service portfolio, create happy clients, and increase your bottom line.
Progent's team of network infrastructure experts, PC integration and troubleshooting technicians, network admins, and data security professionals have worked as seamless supplements to the support groups of some of the country's biggest IT service businesses. Progent’s breadth and depth of expertise allows you to widen the capabilities of your IT support business, and Progent’s transparency helps you promote and preserve your company's brand.
Progent is an IT support firm with two decades of experience delivering online expertise to small and mid-size businesses. Progent is a Microsoft Certified Partner and has one of the largest groups of Cisco-certified CCIE network infrastructure experts of any private computer services company in the world. Progent has delivered online technical assistance and consulting to customers in every state in the U.S. (See recommendations from Progent's customers.)
Using Progent's Support Services Under Your Branding
Progent's consulting program for IT service organizations offers seamless resale to your customers of world-class services. Progent invoices your firm exclusively and performs under your direction to provide your clients consulting and support services under your brand. In addition, Progent has a low-cost Off-hours Support Program for clients who need access to 24x7 support.
Help Desk Call Center and Ticketing for Network Service Organizations
Ticketing systems are the heart of an effective Help Desk. But full-featured ticketing systems are not only expensive to acquire and staff, but also challenging to set up and maintain. Small or niche IT support firms do not have the required budget or personnel. Progent's Service Desk and ticketing program gives IT support firms an economical way to keep their custom branding while providing their clients responsive desktop support services backed by a best-of-breed ticketing system and reinforced by rapid escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Solution for Network Service Providers
Progent's Call Center and ticketing program for IT service organizations leverages Progent's investments in highly scalable ticketing technology, a remote desktop support staff, and a group of geographically distributed subject matter experts (SMEs). You can use Progent's ticketing system as a secure tenant or Progent can establish communications with your current ticketing platform. The standard and optional features available with Progent's Call Center and ticketing program allow your IT service firm to expand your support workload, the diversity of technical issues your company can handle, the locations you can service, and your overall availability.
Key features of Progent's Help Desk and ticketing solution for IT service organizations include:
- Progent's online desktop support group delivers Level 1 end user support with 1-hour SLA to commence work during normal work hours.
- Standard service hours are from 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is offered at additional cost.
- Optional onsite service in major metros is offered across the US at extra cost.
- You retain complete control of your clients and billing.
- Your clients submit service requests by means of your custom branded web portal, an 800 number, or by sending a message to your specified email address.
- Each customer request automatically becomes an open request in the ticket system.
- Service tickets can be tracked and modified online while they are active.
- Optional escalation of Level 2 and Level 3 issues to Progent's or to your subject matter experts.
Progent's Consulting for IT Service Providers
Progent's consulting for network service providers allows your support team to become a single source for practically all technical guidance and troubleshooting your clients may require. You can grow your staff and core IT skills steadily without being forced to turn down new business owing to a gap in expertise or a shortage of personnel.
Important aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent works as a transparent extension of your internal IT service group, responding to your coordination, and bills you rather than your customer.
- Granular Billing: Progent charges on a per-minute basis to minimize expenses.
- Detailed Service Documentation: Progent utilizes an advanced service documentation system to ensure that all IT services performed are fully described. This allows support group to shift service responsibilities to in-house personnel when you have sufficient people and relevant technical skills.
- Safely Grow Your Service Business: You can quickly and affordably take on more jobs beyond your core fields of excellence and serve additional territories without the risks associated with expanding your full-time staff too rapidly.
- Strengthen Your Name: You can solidify your positioning as a full-spectrum IT service provider by offering more solutions to more clients using your own brand.
- Add to Your Services Catalog: Progent can provide world-class support in a wide range of IT disciplines and can be a dependable resource for expanding your IT service operations.
- Rapid Escalation: With a large roster of senior IT experts available, Progent can transition rapidly from Tier 1 to Tier 3 support so even the toughest issues get resolved promptly.
- Make Your Clients Happy: Happy clients stick. By joining with Progent, you can keep making your customers successful without ever forcing clients to seek help from other support firms.
- Online Support Professionals: For two decades, Progent has provided remote IT support ranging from Call Center services to high-level consulting. Efficient online service saves money while delivering fast results.
- Top Certifications: Progent’s engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more details about Progent's certifications.
Progent's Practice Areas for Bakersfield, California Companies
Progent's seasoned roster of certified consultants and technical experts can provide Bakersfield, California organizations a broad array of remote technical guidance and troubleshooting services. Practice areas offered under Progent's consulting program for IT service firms include:
- Exchange 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure Active Directory Planning
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, Amazon AWS, Google Cloud Platform
- Remote IT Technical Support
- Teleworker Integration
- Cisco Network Infrastructure
- Juniper Networks Expertise
- Cisco Routers Configuration
- Security and Compliance Monitoring
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Support
- Colo Data Center Solutions
- Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Programming
- Virtual Server Management
- Windows Hyper-V Integration
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Expertise
- BYOD Integration
- iPhone Integration
- Android Smartphone Management
- Ransomware Recovery
- Backup/Restore Consulting
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi Access Point Configuration
- Wi-Fi Site Assessments
Learn More Details About Progent's Reseller Program for IT Service Providers in Bakersfield, California For more details about Progent's consulting support for network service firms in Bakersfield, California, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Best Upgrade Consulting Sun Solaris
Solaris Migration Consultants
Progent can help you to plan and implement a smooth migration from a Solaris-powered IT environment to a network powered by Microsoft Windows and capable of running Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and software development experts can assist you to guard your data and reduce business disruption by designing an efficient transition plan that protects your current assets in Solaris application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include analysis of existing infrastructure, transition strategy and testing, Exchange migration services, data and application transition, and processor and storage system transition and consolidation.
Wave 2 wireless controller Consultant Services
Online Technical Support 8540 wireless controller
Cisco's Catalyst line of wireless controllers streamline the administration of wireless LANs by unifying the configuration and management of wireless access points, tuning wireless performance by limiting the impact of RF congestion, improving Wi-Fi availability with fast auto-failover, and strengthening data security by detecting threats and filtering traffic content according to user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco wireless LAN controller appliances to manage wireless networks of all sizes. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's latest Wi-Fi controller solutions.
Cisco VoIP Phones and Jabber Remote Technical Support
Network Consultants Video Conferencing
Progent's Cisco certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server high availability systems.
Network Consulting Call Center Sharing
Remote Extended Service Desk Online Troubleshooting
Progent’s Shared Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your IT team and Progent's large roster of veteran technical support engineers and matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution built around the leading shared PSA tool for managing service requests, ticket lifecycle, ownership, status tracking, and metrics.
Microsoft Certified Expert Intune Mobile Device Managemnet Information Technology Consulting Firms
VMware Workspace ONE Endpoint Management Network Support Group
Progent's Microsoft-certified engineers can help your company to automate desktop software update management by providing expertise with management platforms that include Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
Urgent Technical Support SCVMM 2012 XenServer
SCVMM Migration Outsourcing
Progent's Microsoft-certified consultants can assist organizations of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and libraries; plan, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist you to move from an older edition of SCVMM or from another virtualization management system, and Progent can show you how you to optimize and repair your current SCVMM ecosystem so you realize maximum return on investment.
Network Consultant SCVMM 2016 Hyper-V Clusters
Virtual Machine Manager 2016 Computer Consultant
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is intended to offer a unified mechanism for deploying and administering virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade efficiently from older releases of Virtual Machine Manager, design processes for building and installing VMs and hosts, design fault-tolerant compute and storage clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches, write and refine PowerShell scripts, and assist you to assess the potential business benefits of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's hypervisor professionals offer advanced Hyper-V consulting and VMware vSphere expertise.
ISA Server 2006 Specialist
24 Hour ISA 2006 Network Consultants
Application Publishing with ISA Server 2006 provides more protection of intranet resources while enabling enhanced efficiency by making these applications available to authorized remote users. Internet Security and Acceleration Server 2006 can guard business applications, services, and information throughout all network layers with application-layer filtering and powerful publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server consultants can help you plan, install, set up, and maintain Internet Security and Acceleration Server on your system so that your company benefits from a highly functional and economical balance of protection, convenience, and performance.
64-bit Upgrade Specialist
64-bit Computing Consultants
Progent’s Microsoft-certified engineers can help you to enhance your workstations from 32 bits to 64 bits. Progent can assist you to understand the costs and benefits of moving to 64-bit PC desktop processing, design an efficient upgrade process that minimizes operational disruptions, and provide inexpensive, professional remote help to aid your organization to install 64-bit desktop operating systems and applications on your existing hardware.
Email Anti-fraud Intelligence Consulting Services
Email Policy Management Consult
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter.
Ubiquiti AP Consulting Services
Ubiquiti UniFi Mobile App Engineer
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and switches. UniFi appliances installed across multiple venues with any number of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned wireless professionals who can help you to determine the benefits of Ubiquiti’s UniFi products for your environment and assist you to plan, install, administer, and troubleshoot your UniFi solution.
Biggest Consultant VMware Server Virtualization
VMware Hy7brid Cloud Consultant Services
Progent offers the assistance of a certified VMware VCDX consultant to help you design, configure, administer and repair VMware vSphere-powered virtualization solution for on-premises datacenters, cloud environments, or hybrid cloud systems. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud tools for managing private and hybrid cloud solutions that deliver high uptime, data security, and application mobility.
Network Security Engineers
Specialists Security
Progent offers expertise for security testing products including LANguard from GFI for performing a set of automatic network testing scans to identify possible security gaps. Progent has broad knowledge of security auditing tools and can help you to understand audit reports and respond appropriately. Progent can show you how to build protection into your company operations, configure scanning software, plan and implement a protected system architecture, and suggest policies to optimize the security of your network. Progent's security professionals are able to help you configure a firewall, design secure remote access to email and business applications, and integrate VPN. Progent's qualified security experts can test the protection of web-based software and can run extensive security tests of enterprise-wide security to validate your company's compliance with important international security standards such as FISMA, PCI, and ISO 17799.
Microsoft Office XP Integration Consultants
Microsoft Office XP IT Outsourcing Group
Progent applies no startup fee and requires no retainer for services provided during normal working hours. Progent's one-minute granularity does away with large bills for fast repairs so you will not be tempted to allow less critical problems to fester. .
Online Office 365 Excel Training Network Consulting Firms
Consulting Company Online Microsoft Publisher Training
Progent offers live online instruction for a range of desktop applications and operating systems including Office and Office 365 Excel, Word, Access and Visio plus Adobe Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote training offers the benefits of conventional physical classroom seminars, such as immediate interaction between clients and trainers, but eliminates the costs of transportation and the hassle of attempting to accommodate the schedules of many trainees. Offered to single students or groups of any size, Progent's virtual instruction permits the teacher to conduct the class from a remote facility while the students can be spread throughout a campus or all over the country. Live online instruction utilizes proven teaching mechanisms such as broadcast white boards, real-time questions, and collaborative applications. Sessions can be brief and personalized to specialized topics or longer in duration and broader in scope.
Integration UNIX with Windows
Urgent Professionals UNIX, Windows
If your office network mixes UNIX, Linux or Solaris platforms with MS Windows, Progent can show you how to integrate your IT resources into a cohesive environment that permits all your operating systems to coexist for simple administration, seamless dataflow, high reliability, enhanced performance, and strong protection. Progent's UNIX/Linux/Solaris and MS Windows integration support services feature IT architecture configuration and support, support for Windows services for UNIX, online server monitoring and administration, remote network help and troubleshooting, on-site technical support, and Help Desk outsourcing.
Microsoft Computer Service Providers
Setup Service Microsoft Office
Progent applies no startup fee and asks no monthly commitment for support services provided during normal business hours. Progent's one-minute granularity does away with big invoices for fast repairs so you won't be forced to allow simple problems to fester. .
Technical Support Services ASA Firewall with Firepower
Adaptive Security Device Manager Outsourcing
Progent’s certified Cisco IT security consulting professionals offer expert PIX Firewall and ASA Firewall consulting support including infrastructure design, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector attack defense, and safe connectivity services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable gigabit products, Cisco PIX and ASA Firewalls provide a high level of protection, performance, and high availability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating common OS-specific security holes.
Award Winning Consultancy Excel 2013
Developer Excel Power Query
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants offer a broad variety of online services to assist you to design, program, test, deploy, manage, and troubleshoot business applications based on any release of Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your current Excel applications to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and identify and fix compatibility issues between various releases of Office Excel. Progent can provide on-demand help to clients who need a fast solution to a specific problem related to Office Excel and Progent also offers full project management services for migrating or developing line-of-business application software based on Excel. Progent's cost-effective online training classes for Excel can be customized to address the needs of individuals or teams.
Integration Consulting Support for IT Service Firms
Online Consulting Expertise for IT Service Firms
Progent's Reseller Program for IT Service Firms lets you use Progent's consulting engineers while retaining your own service brand as a seamless arm of your network consulting team.
Ubiquiti UniFi Controller management Consultants
24-Hour Ubiquiti XG switch Technology Professional
Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed throughout multiple sites with thousands of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, tuning, troubleshooting, monitoring, and reporting. Progent offers the expertise of veteran Wi-Fi consultants who can help you to assess the benefits of UniFi products for your business and help you to design, deploy, manage, and maintain your UniFi ecosystem.
Texas IT Management
IT Outsourcing Company Louisiana
If your organization does not need immediate online support but you think you will need assistance with your network soon, you can conserve time and money and guarantee that the appropriate IT skill will be ready when you require it by contacting a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or email information@progent.com.
ProSight Hosting for Virtual Servers Consultant Services
ProSight Private Cloud Services Engineer
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small organization's servers in an environment that delivers the maximum degree of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting options are built on mature virtualization platforms that enable small companies with mixed- platform IT systems to economize dramatically on the expense of capital investments, infrastructure support, and IT management while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
wireless VoIP phones and Meraki APs Support
CCIE Certified wireless VoIP phone integration Specialist
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting consultants can provide remote and on-premises support to help you build and maintain a Cisco Wi-Fi IP phone solution by providing integration services that can range from debugging the set up of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
Windows Server 2012 R2 Hyper-V Online Support
Windows Server 2012R2 Security Professional
Progent's Microsoft-certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, create test systems and migration plans, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud environments, train your IT support staff, develop a corporate-wide security plan, streamline IT administration, help with creating applications, and build and test a disaster recovery/business continuity plan.
Forensics Services Juniper J2350 Router
Juniper J Series Gateway Security Group
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Microsoft Office 2003 Small Business IT Consultants
Microsoft Office System Outsourcing
To provide economical network services for small businesses, Progent has developed comprehensive computer outsourcing plans that give small offices fast access to network expertise without forcing you to recruit, educate, and maintain a large full-time IT staff. Progent’s IT outsourcing services offer you an affordable alternative for creating a protected and robust environment for your favorite Microsoft Windows office productivity suites such as Office XP and Microsoft Office 2003.
Windows Server 2008 DirectAccess Remote Troubleshooting
Microsoft Windows 2008 R2 Support and Setup
Windows Server 2008 R2 offers outstanding levels of performance, security, fault tolerance, scalability, and versatility that accelerate output of local, remote, and mobile users. Progent's network experts can provide affordable remote consulting, troubleshooting, and training services to assist you to plan, execute, and maintain Microsoft Windows Server 2008 R2 in order to add substantial business value to your network.
Technical Consultant ProSight Windows Server Management
Top Consultant Services Automated Desktop Monitoring
ProSight LAN Watch is Progent’s server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your IT system running at peak levels by checking the health of critical devices that power your information system. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so all potential problems can be resolved before they can disrupt productivity.
Cisco EWC for Catalyst 9100 AP Professional
Integration Support Catalyst Wi-Fi 6 WAP
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point experts can provide economical remote and onsite support for Catalyst Wi-Fi 6 wireless APs.
Microsoft Skype for Business IM Specialists
Consultant Services Skype for Business Front End Server
Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional PSTN calling. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management through integration with Windows AD. Lync can also cut expenses by doing away with VoIP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified unified communications consultants can provide online and onsite support services to assist you to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help your organization to plan and execute a smooth Skype for Business migration.
Microsoft SBS Premium Add-on IT Consultants
Consultant Microsoft SBS Server
Microsoft Small Business Server is a low-cost suite of essential servers that provides the basis for a powerful but easy-to-manage IT network. The technical sophistication of the Microsoft .NET components included with Small Business Server 2011 requires a network consultant with real-world background planning and building cohesive, end-to-end business network environments. Progent's Microsoft Small Business Server professionals have an average of more than a decade of experience integrating computer networks founded on Microsoft technology. This background assures you results in deploying, managing, and repairing network environments that include the Small Business Server suite of servers and applications.
Cisco CUBE and ASR Routers Consulting
Technical Support SIP Trunking
Progent's Cisco CCIE-certified SIP infrastructure consultants can help you to design, deploy, maintain, troubleshoot and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks and offer affordable remote or on-premises expertise to help you to migrate smoothly to a productive unified communications environment that offers fast return on investment. Progent's certified Microsoft unified communications experts can help you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.
Outsourcing Catalyst Wi-Fi 6 AP
Computer Consultants Cisco DNA Center
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Access Point experts can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Offsite Workforce Helpdesk Services Remote Technical Support
Emergency Offsite Workers Helpdesk Services Setup and Support
Progent can provide small and mid-size businesses supplemental or comprehensive Help Desk support for offsite workers.
Microsoft Computer Systems Consulting
Microsoft Office 2003 Computer Consulting Services
Progent’s IT outsourcing services for small companies feature planning Windows XP, .NET, and Microsoft BackOffice systems, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-premises repair, resolving chronic IT problems, and producing a company-wide security strategy. Progent can show you how to enhance network availability and performance with fault-tolerant configuration, resilient network topology, and proactive network monitoring. Progent also offers project management assistance for major upgrades and can assist with needs definition, product inventory, bill of materials production, vendor qualification, purchasing logistics, and full documentation. Progent’s IT outsourcing help also features training for office productivity packages such as Microsoft Office.
VMware ESXi Hypervisor Services
Consulting Services VMware Infrastructure
Progent can provide the support of a certified VMware VCDX expert to help you plan, configure, administer and repair VMware vSphere-powered virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid deployments. Progent can provide world-class expertise for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization system for disaster recovery. Progent offers extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud used for managing private and hybrid cloud solutions that deliver high availability, data security, and disaster recovery.
Microsoft Project Server Scheduling Consulting Services
Microsoft Project Server Scheduling Consultant
Progent's Microsoft engineers can provide advanced support in implementing, operating and debugging all versions of Microsoft Project Server and can provide a broad variety of affordable online consulting services following proven best practices to assist businesses of any size to get all the advantages of this powerful platform. Consulting support available from Progent include system planning, software configuration and upgrades, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Cisco Network Management Internet Networking Consultants
Computer Network Consulting company Network Management
Progent's Cisco-Certified network management engineers can help you to run Cisco's network management tools alongside a variety of powerful third-party applications to build a complete network management solution in order to keep your environment running reliably, conserve limited resources, guard your data, recover rapidly from hardware breakdown or deliberate assaults, and allow you to expand or reassign valuable resources sensibly and economically as your company grows.
VMware Professional
VMware Specialists
Progent offers the assistance of a certified VMware VCDX expert to help your organization plan, configure, administer and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid systems. Progent can provide advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery. Progent offers extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for managing private and public cloud and hybrid cloud solutions that deliver high uptime, fault tolerance, and application mobility.
Microsoft Office System Network Consulting Services
Microsoft Windows Network Consulting Companies
To deliver cost-effective network services for small companies, Progent offers comprehensive IT outsourcing packages that give small companies fast access to network expertise without forcing you to recruit, educate, and manage an expensive in-house IT team. Progent’s IT outsourcing packages offer you an affordable alternative for building a secure and robust environment for your important Microsoft Windows business productivity suites including Microsoft Office XP and Office 2003.
Information Technology Outsourcing Companies System Design
Active Directory Network Engineers
For enterprises with branch offices in California or any area served by Progent's consultants, Progent's Microsoft-Certified network support experts and certified Cisco network consultants offer a variety of IT support services such as project management, SOX compliance, site moves, corporate security, system architecture, local or remote emergency support, and troubleshooting for data center hosting facilities. A Progent IT consultant can show you how to design a multi-office network that makes efficient use of co-location facilities and Internet data centers. Progent’s Microsoft Certified consultants can help major enterprises plan, integrate and support major rollouts of updated releases of Microsoft products including Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco technology for connection solutions that combine simple, high-speed, integrated, and wireless networking.
Services Postini
Postini Support and Setup
E-Mail Guard represents a comprehensive solution for defending against spam and virus attacks. E-Mail Guard handles the protection and administration of company email by providing constantly updated spam and virus blocking, policy management, content testing, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes monitoring, management and analysis utilities as well as outbound email filtering to let you fix your e-mail environment and specify and regulate company security policy.
Ubiquiti WiFi access point Engineers
24x7 Consulting Services Ubiquiti UniFi WiFi network
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. Ubiquiti UniFi appliances installed throughout multiple venues with any number of APs can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent can provide the expertise of veteran wireless professionals who can assist you to determine the benefits of Ubiquiti’s UniFi products for your environment and help you to design, install, administer, and troubleshoot your UniFi solution.
