Bakersfield Consultants for Network Service Providers
Transparent Temporary Support Team Help
Progent's Consulting Expertise, Help Desk, and Ticketing for Network Service Firms in Bakersfield
Progent’s consulting support for network service organizations in Bakersfield California allows you to provide your clients Progent's consulting expertise and Help Desk Call Center support using your company's brand as a seamless supplement to your regular network services team. This can put you on the fast track to grow your client base, expand your service offerings, create happy clients, and increase your bottom line.
Progent's team of network experts, PC integration and troubleshooting technicians, IT administrators, and data security professionals have acted as transparent extensions to the IT groups of some of the world’s largest IT support businesses. Progent’s range of technical knowledge allows you to add to the scope of your IT service practice, and Progent’s close integration with your support team helps you promote and protect your branding.
Progent is an IT consulting company with 20 years of background delivering remote expertise to small and middle-size organizations. Progent is a Microsoft Certified Partner and has one of the biggest groups of Cisco CCIE network infrastructure experts of any independent computer services firm in the world. Progent has delivered remote technical support and consulting to customers in every state in the country. (Refer to testimonials from Progent's clients.)
Using Progent's Services With Your Branding
Progent's consulting program for network service organizations offers seamless resale to your clients of world-class services. Progent invoices your firm directly and performs under your direction to deliver your customers support services under your brand. In addition, Progent offers a low-cost Off-hours Support Program for clients who need access to 24x7 support.
Help Desk Call Center and Ticketing Services for IT Service Firms
Ticketing systems are the enabling technology behind an efficient Help Desk. But enterprise-grade ticketing systems are not just costly to acquire and staff, but difficult to configure and manage. Smaller IT support companies rarely have the necessary financial or human resources. Progent's Service Desk and ticketing solution gives IT service organizations an economical way to keep their own branding while delivering their customers world-class desktop support backed by a best-of-breed ticketing system and supplemented by fast escalation to high-level experts.
Key Features of Progent's Help Desk and Ticketing Program for Network Service Providers
Progent's Call Center and ticketing solution for IT support firms takes advantage of Progent's investments in highly scalable ticketing technology, an online desktop support staff, and a network of geographically distributed subject matter experts (SMEs). You can utilize Progent's ticketing platform exclusively or Progent can establish data interchange with your current ticketing system. The standard and optional features offered with Progent's Service Desk and ticketing solution allow you to increase your support volume, the range of technologies your firm can take on, the locations you can serve, and your overall availability.
Important features of Progent's Service Desk and ticketing solution for IT support organizations include:
- Progent's online desktop service group provides Level 1 end user support with 1-hour service level agreement to begin work during standard business hours.
- Standard support hours are 5am to 7pm Pacific Standard Time, five days a week.
- Extended support is available at extra cost.
- Optional onsite support in major metros is offered throughout the country at extra cost.
- You keep full control of your clients and invoicing.
- Your clients submit incident reports by means of your own branded Internet portal, a toll-free phone number, or by sending a message to your specified mailbox.
- Each client request automatically becomes an open request in the ticket system.
- Tickets can be tracked and modified online while they are active.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting for IT Service Providers
Progent's consulting for IT service organizations allows you to become a sole source for practically all IT guidance and troubleshooting your customers may require. You can grow your team and strategic in-house competencies steadily without having to say no to new business due to a lack of expertise or the absence of personnel.
Important aspects of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent works as a transparent supplement to your internal IT service group, under your coordination, and invoices you instead of your client.
- By-the-Minute Billing: Progent charges by the minute to reign in expenses.
- Detailed Service Documentation: Progent utilizes an advanced documentation system to ensure that all services performed are thoroughly described. This enables your IT support organization to shift service responsibilities to in-house personnel once you have sufficient people and relevant technical skills.
- Safely Expand Your Service Practice: You can easily and efficiently take on more opportunities beyond your main areas of expertise and serve new territories without the risks involved with expanding your head count too rapidly.
- Re-enforce Your Brand: You can solidify your positioning as a comprehensive network service provider by delivering more services to more clients under your own company name.
- Flesh Out Your IT Support Portfolio: Progent can provide top-tier support in a broad range of technologies and can act as a reliable reservoir of skills for growing your IT support operations.
- Rapid Escalation: With a sizable roster of senior technology experts available, Progent can escalate rapidly from Tier 1 to Tier 3 support so even the toughest issues get resolved promptly.
- Make Your Customers Happy: Satisfied customers keep coming back. By teaming with Progent, you can continue delivering solutions without ever forcing clients to look for help from other support firms.
- Remote Support Professionals: For two decades, Progent has provided online network support ranging from Call Center support to advanced consulting. Effective online support cuts costs while delivering fast results.
- Advanced Certifications: Progent’s engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold advanced certifications including CISSP, CISA, and CRISC. Find out more details about Progent's industry certifications.
Progent's Areas of Expertise for Bakersfield, California Companies
Progent's seasoned team of certified consultants can provide Bakersfield, California organizations a wide array of online technical guidance and troubleshooting services. Practice areas offered under Progent's reseller program for network service organizations include:
- Exchange 2019 Consulting
- Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Integration
- Active Directory Planning
- Office/Microsoft 365 Configuration
- Dynamics GP (Great Plains) Expertise
- Azure, Amazon AWS, Google Cloud
- Online Network Technical Support
- Telecommuter Integration
- Cisco Network Infrastructure
- Juniper Networks Expertise
- Cisco Routers Troubleshooting
- Security and Compliance Monitoring
- Business Continuity Planning
- Penetration Testing
- Firewall Integration
- Help Desk Services
- Desktop Tech Support
- Colo Data Center Support
- System Center Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Expertise
- Virtualization Automation
- Windows Hyper-V Deployment
- VMware vSphere and vCenter Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- BYOD Management
- iPhone Integration
- Google Android Smartphone Support
- Ransomware Defense and Recovery
- Data Backup/Restore Consulting
- Cisco IP Voice Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi Access Point Setup
- WiFi Site Surveys
Learn More About Progent's Consulting Support for IT Service Organizations in Bakersfield, California To learn more details about Progent's reseller program for IT service firms in Bakersfield, California, call 1-800-993-9400 or see Contact Progent.
An index of content::
iPad and Outlook Web App Support
Mac voice mail Onsite Technical Support
Microsoft Exchange and Apple Mac computers can work together efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with teammates who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Mac systems can collaborate, enabling Mac users to get and transmit messages, examine the Exchange global address list, copy addresses, synchronize calendars, and invite fellow workers to conferences via your Exchange account. Progent will make sure that your Exchange Server is properly configured and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage education.
ProSight Phishing Protection Consult
Top ProSight Phishing Protection Consulting Services
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior machine learning tools to defend endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely escape traditional signature-based AV tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to address the complete threat progression including filtering, identification, containment, remediation, and forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
ISP Service Plan Selection Specialist
ISP Service Plan Selection Professional
Progent can provide the cost-effective support of online Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet access solution aligns with your business requirements. Support services provided by Progent include assessment of your existing bandwidth utilization, vendor and service plan analysis and selection, network provisioning, and managing a smooth switchover to a different ISP and/or service arrangement. Network provisioning can include optimizing current routers and switches and deploying additional ones, implementing firewalls, and upgrading dependable Border Gateway Protocol architectures.
Specialists Apple iPad
iPad Computer Engineer
Progent's experts can provide Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one training. Progent can help businesses to migrate to macOS from Mac OS X or earlier editions of OS X and Progent can offer expertise with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and iPad synchronization, or migrating to Apple's iCloud services. For business environments based solely on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and maintaining a network infrastructure that is available, secure, fast and aligned with your company's business goals.
Biggest SIP Infrastructure Solutions Outsourcing
24x7x365 Cisco SIP and CUBE Online Help
Progent's Cisco CCIE-certified SIP infrastructure experts can help your business to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE-connected SIP trunks and can provide cost-effective remote or onsite expertise to assist companies to migrate efficiently to a productive unified communications environment that delivers fast return on investment. Progent's certified Microsoft collaboration experts can assist you to set up connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Help and Support Postini
Antispam Reseller
E-Mail Guard is Progent's economical antispam and virus protection solution that gives small businesses world-class defense from spam, viruses, DHA attacks, and other forms of email-borne assaults on IT systems. E-Mail Guard is powered by Postini's Perimeter Manager, a comprehensive suite of web-managed antispam and virus protection services that defuse email attacks before they are able to penetrate the network firewall. Perimeter Manager also lets administrators track and manage their e-mail application, irrespective of server vendor, hardware type, or data center location.
Windows Mobile Help and Support
Top Blackberry Consult
Progent’s professionals provide experience in multiple disciplines relevant to mobile connectivity including system topology, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless application programming. Progent's certified professionals can save your company time and expense by applying their wireless expertise to help you select and integrate mobile networking solutions that make sense for your business. Progent can also optimize your network architecture so that mobile PDAs perform more reliably.
24x7x365 New York Network Support Consulting
Network Designers South Dakota
Progent’s Technical Response Center (TRC) offers affordable national after-hours online troubleshooting for networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide extended hours phone help and remote secure computer connection to isolate and resolve network problems rapidly and economically.
CISSP Certified Expert Small Business Help Center
Open Now Small Business Technology Consultancy Firm
Progent provides the help of Microsoft and Cisco-Certified network support professionals to offer customers affordable ways to help organizations maximize the value of Microsoft and Cisco technology. For environments that span from remote offices to nationwide corporations, Progent's expert consultants can help you improve your information system's e-mail architecture, security, availability, performance, and network administration.
Biggest Technical Consultant Microsoft Lync Server Instant Messaging
Microsoft Lync Server 2013 Professional
Microsoft Lync Server 2013, renamed Skype for Business, allows businesses of any size to create a centrally managed and secure communications environment that permits the modern BYOD computing model with instant messaging, real-time presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN calling enabled for a wide range of desktop and mobile endpoints. Progent's certified Lync 2013 experts and system architects can assist your company to evaluate the advantages of Lync 2013, create an in-house, cloud-based (via Microsoft Lync Online) or mixed topology appropriate for your present and long-term goals, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live online and onsite training to your management staff and users. Progent offers in-depth expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Office and Office 365 applications including Outlook and PowerPoint.
Award Winning Case Studies Proxim Wireless
Building to Building Wireless Example Application
Progent delivered a wireless networking solution that allowed a school to increase productivity and eliminate the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting remote locations up to 2.5 miles apart and can extend to even longer ranges. This wireless alternative provided improved bandwidth and dependability than simply amplifying the 802.11b network, and since it uses the 5.8Ghz spectrum it offered protection against local interference.
Infor SyteLine CloudSuite Doc Trak Specialists
Consulting Infor SyteLine CloudSuite ERP
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing and distribution organizations to simplify supply chains and streamline critical business processes to bring products to market quickly and meet customer schedules dependably. Progent offers the expertise of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises consulting that can range from occasional guidance to solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, customization, CPQ, web site integration, troubleshooting, data conversion, Office 365 integration, training, and database administration.
SMS Migration Support and Integration
Systems Management Server Support
Progent’s Microsoft-certified experts offer small and mid-size businesses world-class consulting support for Systems Management Server and System Center Configuration Manager 2007, Microsoft's solutions for update and configuration automation. Configuration Manager 2007 is Microsoft's new name for the update management platform previously known as SMS Server. Configuration Manager offers a range of new features to SMS Server 2003 such as comprehensive automation, built-in Vista Microsoft Windows Server 2008 awareness, quarantine support, and boot image management. Progent’s certified engineers can help you use SMS 2003 or Configuration Manager economically for streamlined OS and application software deployment, security patch administration, application tracking, and software license reconciliation. Progent's engineers can also assist your company to migrate smoothly from SMS Server to Configuration Manager.
Lync Server 2013 video conferencing Consultant Services
Lync Server 2013 disaster recovery Services
Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to build a manageable and secure communications ecosystem that permits the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony across a wide assortment of desktop and handheld devices. Progent's certified Lync Server 2013 experts and network architects can help you to assess the business benefits of Lync 2013, create an on-premises, cloud-based (with Lync Online) or mixed model appropriate for your present and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver live webinar and on-premises training to your IT staff and end users. Progent offers expertise in critical components of a Lync 2013 solution including Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.
Law, Investigation and Ethics Information Technology Consulting
24-7 Sonicwall Security Tech Services
For smaller organizations, computer security and compliance is too complex to master yet too risky to ignore. The largest largest institutions have been breached, and the top cloud services have on occasion been knocked out. It looks as though there's no place to run. Progent has made it affordable for smaller businesses to implement critical security tasks successfully by offering the advantage of billed time to the nearest minute without any minimum billing for remote support. You have the help of a world-class information expert to provide precisely the help you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help you with any aspect of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a comprehensive security strategy.
NetDocuments DMS Professionals
NetDocuments Training Engineer
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) built for law practices. Progent can provide online guidance from NetDocuments consultants who can help legal departments and law firms to design, deploy, administer, tune, or troubleshoot a document management system (DMS) solution based on NetDocs.
Citrix Virtual Windows Applications Consulting Services
Virtual Applications Hub On-site Support
Progent's Citrix-certified experts can assist your business to design, install, manage, and troubleshoot a virtual application delivery and management solution based on XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network for delivering server-side and client-side applications, and Progent's remote datacenter management and support experts can assist you to manage and support an off-site datacenter that offers high availability, enhanced security, and fast disaster recovery.
Configuration SharePoint 2016 Power Query
Open Now SharePoint 2016 Power View Computer Consulting
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite expertise, application development, and troubleshooting support for organizations of any size who intend to migrate to SharePoint 2016 or SharePoint Online from earlier releases of SharePoint.
Education Live Online Office Word
Education Live Online Office Word
Progent offers live remote training for an array of client apps and environments including Office and Office 365 Excel, Word, Access and Project plus Adobe Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 10. Online instruction provides the advantages of conventional in-person instruction, including immediate communication between students and trainers, but avoids the costs of travel and the hassle of trying to synchronize the schedules of many trainees. Offered to individuals or groups of any size, Progent's live online instruction allows the trainer to conduct the seminar from an online office and the students can be dispersed throughout a campus or all over the country. Live online training supports proven teaching mechanisms such as virtual white boards, electronic hand-raising, and shared applications. Classes can be short and personalized to specific topics or longer in duration and wider in coverage.
Network Consulting Windows Server 2019 and SQL Server
Microsoft Windows Server 2019 IT Consulting
Progent's certified Windows Server 2019 experts can help your company to plan and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, availability, and container support.
Expert Microsoft Certified MOM 2007 Engineer
Operations Manager IT Consulting
Small to mid-sized companies can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent’s Microsoft certified network support professionals. With Progent's affordably priced IT support packages, mid-size organizations can choose a simple co-sourcing package built around System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small business information systems enterprise-class availability, security and productivity.
Technical Support Project Server Time Reporting
Technology Professional Microsoft Project Server My Sites
Progent's Microsoft-certified consultants can provide advanced support in deploying, operating and debugging all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of affordable remote consulting services based on proven best practices to help organizations of all sizes to get all the advantages of this powerful project management solution. Support services available from Progent include system planning, software configuration and migration, strategies for secure file and status sharing among local and offsite users, network optimization, and customized webinar training.
System Center 2012 Data Protection Manager Online Consulting
On-site Support SCDPM 2012 and Azure
Progent's Microsoft-certified consultants offer remote or in-person expertise to assist organizations of all sizes to design, implement, administer, and repair a backup/restore solution built around System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from older releases of Data Protection Manager or from another backup platform, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional support for resolving especially challenging issues, or full project management support. Progent's consultants can also help you to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Microsoft Solutions Framework Project Methodology Small Office Computer Consultants
Company-wide Standards for Best Practices Outsourcing Services
Progent’s team of Microsoft and Cisco Premier Certified consultants average more than a decade of hands-on professional experience, in the trenches of IT support, executing a broad range of technical tasks for a large mix of clients. Every Progent consultant shares a refined collection of individual best practices which are incorporated into shared leading practices standards that Progent instills in its support personnel. This guarantees that you get not just world-class IT capability, but also a consultant with proven approaches for applying computer knowledge to repair actual IT problems rapidly.
Firewall Configuration WatchGuard Firebox T15 Firewall
WatchGuard Firewall Consulting Services
Progent offers support services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you choose, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.
Infor SyteLine CloudSuite Development Consultancy
Infor CloudSuite Consultancy
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing, distribution and service companies to manage complex supply chains and streamline key business processes in order to bring products to market quickly and meet customer schedules dependably. Progent can provide the expertise of an ERP specialist with over 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite consulting that can range from occasional guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
Voice Over IP Phones Online Support Services
Award Winning IP Endpoints Specialists
Progent's Cisco CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Microsoft Access desktop Programming Firm
Microsoft Access application development Consultancy
Progent offers affordable online support for all releases of Microsoft Access including desktop and browser-based versions and can provide expert help for application development, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom webinar classes for Office Access development and database administration.
ISA 2000 Server Network Consulting
ISA 2004 Server Computer Consultants
Progent's certified ISA Server consulting experts have extensive backgrounds developing ISA Server-based security solutions for IT networks with many sites, remote workers, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your company in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information security needs without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Wi-Fi RF Coverage Maps IT Consulting
802.11x Wi-Fi Site Survey Outsourcing
Progent’s Wireless Site Survey assists you to plan and implement a WiFi network adapted to your environment, providing your business a wireless solution that has the reception, performance, capacity, QoS, security, and roaming ability your business needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed onsite service.
Non-stop Clustered Servers Remote Support Services
Windows 2003 Cluster Server Professional
Progent offers Windows 2003 Cluster Server expertise to help your company utilize high availability server clusters that can provide 100% uptime. Clustered Windows servers for fault-tolerant systems include Microsoft Windows Cluster Server, SQL Cluster Server, and Microsoft Exchange Cluster. By assisting you t plan zero-downtime server clustering solutions around Windows Server 2003 Cluster, Progent’s Certified Windows professionals make sure that your zero-downtime clustered servers are set up to maximize the strategic value of your information network.
SQL Server 2019 Standard On-site Support
Microsoft Certified Expert SQL Server 2019 and Kubernetes IT Consultant
Progent's certified SQL Server 2019 experts can help your organization to assess the business case for migrating to SQL Server 2019 and can deliver rapid online or on-premises contact with consulting experts in system planning and deployment, application development, database administration, and cybersecurity.
Mission Critical IT Applications Outsourcing
Virtual Server Technology Consultant
With virtual servers, companies can operate many virtual servers on a single actual server. Virtualization technology allows companies to enjoy all the advantages of server isolation, but without the costs that goes with purchasing additional server hardware. Virtual servers are the enabling technology behind private clouds, which provide major benefits such as reducing the costs of hardware, datacenter facilities, and management while enhancing data security, network availability, and recoverability. Other key server management options are network monitoring software, Microsoft WSUS, and remote system management cards. Progent's certified server management experts can help you in all aspects of server virtualization and management to allow your business to cut costs and save time.
Cisco CUBE and SIP Trunks On-site Technical Support
Cisco SIP Integration Technical Consultant
Progent's Cisco CCIE-certified SIP infrastructure experts can help your business to design, deploy, maintain, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and can provide cost-effective remote or on-premises expertise to assist businesses to migrate smoothly to a productive unified communications ecosystem that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms like Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Managed IT Services Consult
ProSight Managed IT Services Specialists
Progent's ProSight family of managed services are designed to provide businesses who maintain small in-house IT administration and support staffs with affordable access to world-class management platforms and technical expertise. Advantages of Progent's ProSight line of managed services include fixed IT management expenses, automation of common management processes, ongoing adoption of new information technology, smooth transition from legacy systems to modern solutions, close fit between information technology with business objectives, guidance from veteran IT consultants, and allowing management to focus on business issues instead of fast-evolving computer technology.
