Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way across a target network. Because of this, ransomware attacks are commonly launched on weekends and at night, when support personnel may be slower to become aware of a breach and are less able to mount a quick and coordinated response. The more lateral progress ransomware is able to manage inside a victim's system, the more time it takes to restore basic operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to complete the urgent first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware engineers can assist organizations in the Bakersfield area to identify and isolate breached servers and endpoints and protect clean assets from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Bakersfield
Modern variants of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and infiltrate any accessible system restores and backups. Data synched to the cloud can also be corrupted. For a poorly defended environment, this can make system restoration nearly impossible and effectively throws the IT system back to the beginning. Threat Actors (TAs), the hackers responsible for ransomware attack, demand a ransom fee for the decryption tools required to unlock encrypted files. Ransomware assaults also try to exfiltrate files and TAs require an extra payment for not posting this information or selling it. Even if you can rollback your network to a tolerable point in time, exfiltration can pose a big issue according to the sensitivity of the downloaded information.

The recovery process after a ransomware incursion has a number of crucial phases, the majority of which can proceed concurrently if the recovery team has a sufficient number of people with the necessary skill sets.

  • Containment: This urgent first step requires arresting the lateral spread of ransomware across your IT system. The longer a ransomware assault is permitted to run unchecked, the longer and more costly the recovery process. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery engineers. Containment activities include cutting off infected endpoints from the rest of network to restrict the spread, documenting the IT system, and protecting entry points.
  • Operational continuity: This involves restoring the IT system to a minimal useful level of capability with the least delay. This process is typically the highest priority for the targets of the ransomware assault, who often see it as an existential issue for their business. This activity also requires the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, office and line-of-business apps, network topology, and safe endpoint access management. Progent's ransomware recovery experts use state-of-the-art workgroup tools to organize the multi-faceted recovery process. Progent understands the urgency of working quickly, continuously, and in unison with a customer's managers and IT staff to prioritize activity and to put essential resources back online as fast as feasible.
  • Data restoration: The effort necessary to recover files impacted by a ransomware assault varies according to the condition of the network, the number of files that are affected, and what recovery methods are required. Ransomware assaults can take down key databases which, if not gracefully closed, may have to be reconstructed from scratch. This can apply to DNS and AD databases. Microsoft Exchange and SQL Server rely on AD, and many manufacturing and other business-critical applications depend on Microsoft SQL Server. Some detective work may be needed to find clean data. For example, non-encrypted OST files may exist on employees' desktop computers and laptops that were off line at the time of the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users.
  • Setting up modern AV/ransomware defense: ProSight ASM incorporates SentinelOne's machine learning technology to offer small and mid-sized companies the advantages of the identical anti-virus tools deployed by many of the world's biggest enterprises including Netflix, Citi, and Salesforce. By providing real-time malware blocking, classification, mitigation, repair and analysis in a single integrated platform, ProSight ASM lowers TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance provider, if there is one. Activities consist of determining the type of ransomware used in the attack; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance carrier; establishing a settlement amount and schedule with the TA; confirming compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the TA; acquiring, learning, and using the decryption utility; troubleshooting decryption problems; creating a clean environment; remapping and connecting datastores to reflect precisely their pre-encryption condition; and recovering physical and virtual devices and services.
  • Forensic analysis: This process is aimed at discovering the ransomware assault's progress across the network from start to finish. This audit trail of the way a ransomware assault progressed through the network assists your IT staff to evaluate the damage and uncovers weaknesses in security policies or work habits that should be corrected to prevent future break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect variations. Forensic analysis is typically assigned a high priority by the insurance carrier. Because forensics can be time consuming, it is essential that other key recovery processes like business continuity are pursued in parallel. Progent has a large roster of information technology and data security professionals with the knowledge and experience required to perform the work of containment, business resumption, and data restoration without interfering with forensic analysis.
Progent's Qualifications
Progent has provided remote and on-premises network services throughout the United States for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned high-level certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning application software. This breadth of skills allows Progent to identify and integrate the undamaged pieces of your IT environment after a ransomware assault and reconstruct them rapidly into a viable system. Progent has collaborated with top insurance providers like Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Services in Bakersfield
For ransomware cleanup services in the Bakersfield metro area, phone Progent at 800-462-8800 or see Contact Progent.



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