Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way across a target network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when IT personnel may be slower to recognize a penetration and are least able to organize a quick and forceful defense. The more lateral progress ransomware is able to manage within a target's network, the more time it will require to recover core operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineers can help businesses in the Bakersfield area to locate and isolate breached servers and endpoints and protect clean resources from being penetrated.

If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Bakersfield
Current strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and infiltrate any available system restores. Data synchronized to the cloud can also be impacted. For a poorly defended network, this can make system restoration almost impossible and basically throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a ransom fee in exchange for the decryptors required to unlock scrambled files. Ransomware attacks also try to exfiltrate files and hackers demand an extra ransom for not posting this data on the dark web. Even if you are able to restore your system to a tolerable date in time, exfiltration can be a big issue according to the nature of the downloaded information.

The restoration work after a ransomware attack has several distinct stages, the majority of which can be performed in parallel if the recovery team has a sufficient number of people with the required skill sets.

  • Containment: This urgent first step involves blocking the sideways progress of ransomware across your network. The more time a ransomware assault is permitted to go unchecked, the more complex and more expensive the recovery effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Containment processes include isolating infected endpoints from the rest of network to minimize the contagion, documenting the environment, and protecting entry points.
  • System continuity: This involves bringing back the network to a minimal acceptable level of capability with the shortest possible delay. This process is usually the top priority for the targets of the ransomware assault, who often see it as an existential issue for their company. This project also demands the widest range of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, office and mission-critical apps, network topology, and secure endpoint access. Progent's ransomware recovery team uses advanced collaboration platforms to organize the complex recovery effort. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a client's managers and network support staff to prioritize activity and to put critical resources back online as fast as feasible.
  • Data recovery: The work required to restore data damaged by a ransomware attack varies according to the condition of the network, the number of files that are encrypted, and which recovery techniques are required. Ransomware assaults can take down critical databases which, if not carefully closed, might need to be rebuilt from scratch. This can apply to DNS and AD databases. Exchange and SQL Server rely on AD, and many ERP and other mission-critical applications depend on Microsoft SQL Server. Often some detective work could be needed to locate undamaged data. For example, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' PCs and laptops that were off line at the time of the attack. Progent's Altaro VM Backup consultants can assist you to utilize immutability for cloud storage, enabling tamper-proof data for a set duration so that backup data cannot be modified or deleted by any user including root users. This provides an extra level of protection and recoverability in the event of a successful ransomware attack.
  • Setting up advanced antivirus/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the identical anti-virus tools deployed by many of the world's biggest enterprises such as Netflix, Visa, and Salesforce. By delivering in-line malware blocking, detection, containment, recovery and analysis in one integrated platform, Progent's ASM cuts total cost of ownership, simplifies administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance carrier, if any. Activities include establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; establishing a settlement amount and schedule with the hacker; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency disbursement to the TA; acquiring, reviewing, and using the decryptor tool; troubleshooting decryption problems; creating a clean environment; mapping and reconnecting datastores to match exactly their pre-attack condition; and restoring physical and virtual devices and software services.
  • Forensics: This process involves uncovering the ransomware attack's storyline across the network from beginning to end. This history of how a ransomware attack travelled through the network assists you to assess the damage and highlights vulnerabilities in policies or work habits that need to be rectified to avoid later breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for changes. Forensic analysis is commonly assigned a top priority by the insurance carrier. Since forensic analysis can be time consuming, it is essential that other important activities like operational resumption are executed in parallel. Progent maintains an extensive team of information technology and security experts with the skills needed to carry out activities for containment, operational resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has delivered remote and on-premises IT services across the United States for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded advanced certifications in core technology platforms including Cisco networking, VMware, and major distributions of Linux. Progent's data security consultants have earned industry-recognized certifications such as CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and ERP application software. This broad array of skills gives Progent the ability to salvage and integrate the undamaged pieces of your information system following a ransomware attack and reconstruct them quickly into a viable network. Progent has collaborated with leading insurance providers like Chubb to assist businesses recover from ransomware assaults.

Contact Progent for Ransomware System Restoration Consulting Services in Bakersfield
For ransomware system restoration consulting in the Bakersfield area, call Progent at 800-462-8800 or see Contact Progent.

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    Remote server management cards offer network administrators full control over a server without the requirement for a personal presence. Through these management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, implement, and manage a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote management cards to deliver efficient remote technical assistance. Progent has experience with a number of remote management cards such as Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.

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    The QTS Colocation Center is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if your company is planning on migrating your main or disaster recovery system to Herakles/QTS, Progent offers a variety of budget-friendly consulting services including data center migration, system deployment and upgrades, network improvements, project management services, virtual server expertise, offsite monitoring, streamlined system administration, application programming, disaster recovery planning and testing, security evaluation, and the support of the Progent Test Lab.

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    After Hours Wireless Support Outsourcing

    Progent's wireless engineers can help small businesses plan, choose, evaluate, deploy and support protected building-to-building wireless bridges that integrate transparently into your existing network while offering a degree of protection that matches or exceeds wireline interfaces. Progent offers experience in wireless network technology from Cisco Aironet and Meraki, Proxim, and additional small business wireless providers and can help you identify and deploy the wireless connectivity solutions that match your company needs.

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  • Support Outsourcing ISA Server 2006
    24-7 Remote Technical Support Microsoft ISA Server 2006

    Secure Application Publishing with ISA Server 2006 allows more protection of intranet resources while supporting increased productivity by making these resources available to authorized remote or mobile users. ISA Server 2006 helps protect business applications, services, and data throughout all network components with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-expert Internet Security and Acceleration Server 2006 experts can show you how to design, install, configure, and support ISA Server on your system so your business achieves a highly functional and affordable balance of security, convenience, and speed.

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  • SentinelOne Virus Rollback Specialists
    SentinelOne XDR Technology Professional

    Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response (EDR).

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  • Consultants Anti-Virus
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    E-Mail Guard is a complete service for defending against spam and viruses. E-Mail Guard handles the protection and management of corporate email by offering constantly updated spam and virus filtering, policy administration, content filtering, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes monitoring, administration and analysis tools plus outbound email filtering to let you repair your email system and specify and enforce corporate security policy.

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    Progent uses an enterprise-class support reporting system that records and formats detailed documentation for all billed support activities. Unlike many independent consultants or local support firms who provide minimal documentation or details of tasks done, each service provided by Progent is tracked by full documentation. Every Progent staff member has access to the support documentation sent by every consultant to each client. The discipline of documenting and archiving service records allows more efficient service and avoids a slew of common misfortunes such as when a service client is virtually held captive to a consultant who won't release vital service information.

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    Progent can help you to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-based systems or in hybrid topologies that seamlessly combine physical IT assets along with one or more public cloud services. To help you to integrate cloud services with networks, Progent offers a range of public cloud integration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has 20 years of background providing advanced consulting expertise remotely, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.

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    E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard addresses the security and management of company email by offering continually updated spam and virus filtering, policy administration, content testing, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and analysis utilities plus outbound email filtering to let you troubleshoot your email environment and specify and enforce company security policy.

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  • 24-7 Altaro VM Backup Verification Technical Consultant
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    Altaro VM Backup software from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, offsite, multi-site, and cloud-hosted environments and also supports low-cost backup to Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to help you to plan, install, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/recovery service powered by on Altaro VM Backup.

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  • Open Now Windows Server 2022 Storage bus cache Consultants
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    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to design and implement an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid model that integrates cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.

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