Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to steal its way across a target network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT staff may be slower to recognize a penetration and are least able to organize a rapid and coordinated response. The more lateral movement ransomware is able to achieve inside a victim's system, the longer it takes to recover core operations and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to assist you to take the urgent first step in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can help businesses in the Bakersfield area to identify and isolate breached devices and protect undamaged resources from being penetrated.
If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Bakersfield
Current variants of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online files and invade any available system restores. Files synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration almost impossible and basically throws the IT system back to square one. Threat Actors, the cybercriminals responsible for ransomware assault, demand a settlement payment for the decryptors needed to unlock encrypted data. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers demand an additional ransom in exchange for not posting this data or selling it. Even if you can restore your network to an acceptable point in time, exfiltration can pose a big problem according to the nature of the stolen data.
The recovery work subsequent to ransomware penetration has a number of distinct stages, the majority of which can be performed in parallel if the response workgroup has enough people with the required experience.
- Quarantine: This time-critical initial response requires arresting the sideways spread of ransomware within your IT system. The more time a ransomware assault is permitted to run unchecked, the longer and more costly the recovery effort. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Containment activities include cutting off affected endpoint devices from the network to minimize the contagion, documenting the environment, and securing entry points.
- System continuity: This involves bringing back the network to a basic acceptable degree of functionality with the shortest possible delay. This effort is typically the highest priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their business. This project also requires the broadest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, productivity and mission-critical apps, network topology, and safe endpoint access. Progent's recovery experts use state-of-the-art workgroup platforms to organize the complex recovery process. Progent understands the importance of working quickly, continuously, and in unison with a customer's managers and IT staff to prioritize tasks and to put essential resources on line again as fast as possible.
- Data restoration: The work required to recover data damaged by a ransomware attack depends on the condition of the network, the number of files that are encrypted, and what restore methods are required. Ransomware assaults can destroy critical databases which, if not gracefully shut down, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on Active Directory, and many financial and other mission-critical applications depend on Microsoft SQL Server. Often some detective work could be needed to locate clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were off line at the time of the ransomware attack.
- Implementing modern AV/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to offer small and mid-sized companies the benefits of the same anti-virus tools deployed by some of the world's largest enterprises such as Netflix, Visa, and Salesforce. By delivering in-line malware blocking, identification, mitigation, repair and analysis in one integrated platform, ProSight Active Security Monitoring cuts TCO, simplifies management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a certified SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires working closely with the ransomware victim and the insurance provider, if there is one. Services include determining the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement amount with the victim and the cyber insurance carrier; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering sanctions; overseeing the crypto-currency disbursement to the hacker; receiving, reviewing, and using the decryption utility; troubleshooting failed files; creating a pristine environment; mapping and connecting drives to reflect exactly their pre-attack condition; and reprovisioning computers and services.
- Forensics: This process involves uncovering the ransomware assault's progress throughout the network from beginning to end. This history of how a ransomware attack travelled through the network helps your IT staff to assess the damage and brings to light weaknesses in rules or processes that need to be corrected to avoid later breaches. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to look for changes. Forensic analysis is commonly given a top priority by the cyber insurance provider. Since forensics can be time consuming, it is critical that other important recovery processes such as business resumption are performed in parallel. Progent has an extensive team of information technology and security professionals with the knowledge and experience required to carry out the work of containment, business resumption, and data restoration without interfering with forensic analysis.
Progent has provided remote and on-premises IT services across the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have earned advanced certifications in core technologies including Cisco networking, VMware, and major Linux distros. Progent's data security experts have earned industry-recognized certifications including CISM, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning application software. This scope of skills gives Progent the ability to salvage and integrate the surviving pieces of your network after a ransomware assault and rebuild them quickly into a functioning network. Progent has collaborated with top cyber insurance providers like Chubb to assist organizations recover from ransomware attacks.
Contact Progent for Ransomware System Restoration Consulting in Bakersfield
For ransomware recovery services in the Bakersfield metro area, call Progent at 800-462-8800 or go to Contact Progent.