Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Consultant
Ransomware needs time to work its way through a target network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when support personnel are likely to take longer to become aware of a break-in and are less able to mount a rapid and forceful defense. The more lateral progress ransomware is able to make within a victim's network, the more time it takes to restore core operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist organizations to carry out the time-critical first phase in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineer can help organizations in the Bakersfield metro area to identify and isolate breached servers and endpoints and guard clean resources from being penetrated.
If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Bakersfield
Current variants of ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any accessible system restores. Files synched to the cloud can also be impacted. For a poorly defended environment, this can make system restoration nearly impossible and effectively sets the datacenter back to square one. Threat Actors (TAs), the hackers behind a ransomware attack, insist on a ransom payment in exchange for the decryption tools required to unlock scrambled files. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers require an additional ransom for not posting this information on the dark web. Even if you are able to rollback your network to an acceptable point in time, exfiltration can pose a big issue depending on the sensitivity of the stolen data.
The recovery process subsequent to ransomware penetration has several distinct stages, the majority of which can proceed in parallel if the recovery workgroup has enough people with the required experience.
- Quarantine: This time-critical initial step involves arresting the sideways spread of the attack across your network. The longer a ransomware assault is allowed to run unchecked, the more complex and more expensive the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine activities consist of cutting off affected endpoints from the network to minimize the spread, documenting the IT system, and protecting entry points.
- Operational continuity: This covers restoring the IT system to a basic acceptable degree of functionality with the least downtime. This process is typically the highest priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the broadest range of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and mission-critical applications, network topology, and secure remote access. Progent's recovery team uses state-of-the-art collaboration tools to coordinate the complex recovery process. Progent appreciates the urgency of working quickly, tirelessly, and in concert with a client's managers and IT staff to prioritize tasks and to put essential services back online as fast as feasible.
- Data restoration: The effort required to recover data impacted by a ransomware attack varies according to the condition of the network, how many files are affected, and what recovery techniques are needed. Ransomware assaults can destroy key databases which, if not properly shut down, might need to be reconstructed from the beginning. This can include DNS and AD databases. Exchange and SQL Server rely on Active Directory, and many financial and other business-critical platforms depend on SQL Server. Often some detective work could be required to locate clean data. For instance, non-encrypted OST files may exist on employees' PCs and laptops that were off line at the time of the ransomware attack.
- Deploying modern antivirus/ransomware defense: Progent's Active Security Monitoring offers small and medium-sized companies the benefits of the same AV technology deployed by some of the world's biggest corporations such as Netflix, Citi, and NASDAQ. By delivering in-line malware filtering, identification, mitigation, recovery and analysis in one integrated platform, Progent's ProSight Active Security Monitoring reduces TCO, streamlines management, and expedites operational continuity. The next-generation endpoint protection engine built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.
- Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance provider, if there is one. Services consist of determining the type of ransomware used in the attack; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement amount with the victim and the insurance carrier; establishing a settlement amount and timeline with the TA; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; acquiring, learning, and operating the decryption tool; debugging failed files; building a pristine environment; mapping and connecting datastores to match exactly their pre-attack state; and recovering computers and software services.
- Forensics: This process is aimed at discovering the ransomware attack's progress throughout the network from beginning to end. This audit trail of how a ransomware attack progressed within the network helps you to evaluate the impact and highlights vulnerabilities in rules or work habits that should be rectified to avoid later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensic analysis is usually assigned a top priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is essential that other key activities such as operational resumption are pursued in parallel. Progent maintains a large team of IT and security experts with the skills required to perform the work of containment, business continuity, and data recovery without interfering with forensics.
Progent has delivered online and onsite IT services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SBEs includes professionals who have earned high-level certifications in foundation technology platforms such as Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and ERP applications. This breadth of skills gives Progent the ability to salvage and integrate the surviving pieces of your information system after a ransomware intrusion and reconstruct them rapidly into a viable network. Progent has collaborated with top cyber insurance providers including Chubb to help businesses recover from ransomware assaults.
Contact Progent for Ransomware System Recovery Services in Bakersfield
For ransomware cleanup consulting in the Bakersfield metro area, call Progent at 800-462-8800 or visit Contact Progent.