Immediate Online Support for Bakersfield California Computer Networks
Urgent Phone Technical Support for Bakersfield NetworksFor companies in Bakersfield California, Progent offers online technical support for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have provided remote troubleshooting to businesses in every state in the United States. (Refer to recommendations from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE network specialists to solve challenging networking issues, as well as the assistance of CISA and CISSP-qualified security consultants to handle advanced security architecture and diagnostic jobs.

Progent's online support engineers provide exceptional leverage due to the fact that they possess the practical experience and have access to the advanced technology necessary to resolve the majority of information system issues rapidly. Efficient support lowers direct expenses because service calls use up minimal chargeable minutes. Online help also avoids the expense of sending a consultant to your location. Your company benefits additionally with indirect expenses by reducing or eliminating system downtime and associated costs resulting from business discontinuity, upset customers and vendors, unproductive workers, and de-focused management. Progent's advanced online technical support know-how is particularly valuable for organizations that rely on public clouds for critical network infrastructure or applications like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where onsite IT support may not be useful.

Progent's billing model for online help is designed to leverage your IT service dollar. Progent bills per minute for telephone-based consulting, so you are charged just for the services that you actually get. Unlike many remote support organizations, Progent asks for no initialization fee or minimum payments. Progent's one-minute billing unit and clean model for billing save you from scenarios where quick repairs manage to end up as big tabs. Progent's penchant for handling problems quickly means your business saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Over the years, Progent has refined a collection of customized technologies and field-tested processes that allow the highest degree of effectiveness for online engineering help and troubleshooting for information networks of any size. Progent provides safe VPN support for VPN gateways from multiple leading companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the consultants of Progent's online support team to communicate with your network without compromising network security.

Progent's powerful customer support reporting system maintains thorough records describing all service that Progent's customers have been provided. Progent's team consultants have the benefit of the history of assistance provided to each Progent client by any Progent engineer. This archive of anomalies and solutions is stored as a quickly retrievable internal database that enables Progent's online support engineers to share their knowledge company-wide to make sure that the efficiency of Progent's technical support improves daily. Progent's high-level certifications and close relationships with key industry leaders such as Cisco and Microsoft open up additional massive technical support knowledge bases and permit quick access to manufacturers' in-house product engineers with the result that Progent's remote service experts can arrive at optimal solutions promptly.

Remote technical services offered by Progent to clients in Bakersfield California include:

ProSight Flat-rate Managed IT Services for Small and Mid-size Organizations
Progent offers a selection of affordable, fixed-price managed services designed to enable small and mid-size organizations to utilize the same advanced technology deployed by many of the world's top corporations. The ProSight line of outsourced network management services covers all key facets of information technology including email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure management, virtual server hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates cutting edge behavior-based machine learning tools to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape traditional signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to automate the entire malware attack progression including protection, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services offer economical multi-layer security for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies incorporated within one agent managed from a unified console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that require immediate attention. Progent's consultants can also help your company to install and test a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly rate, ProSight DPS automates your backup processes and allows rapid restoration of critical data, apps and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, and PCI and, when necessary, can assist you to recover your critical information. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security vendors to provide web-based management and comprehensive security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to map out, monitor, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network maps are always current, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when problems are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that require critical updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management technology to keep your network running at peak levels by tracking the health of vital computers that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent immediately to your specified IT personnel and your Progent engineering consultant so any potential issues can be resolved before they have a chance to impact productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be moved immediately to a different hardware environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT infrastructure documentation, you can save up to half of time spent looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require the instant you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to obtain an objective assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory system. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with information security requirements, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and increased uptime. Read more information about Progent's ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help evaluate your organization's preparedness either to block or recover quickly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information concerning your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow best practices to build an efficient AV and backup environment that meets your business requirements. For more information, see Progent's ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent can provide the skills of seasoned online consulting experts for special information technology programs. Progent's rates for longer-term development or consulting tasks are set based on the qualifications of the consultants assigned. Progent's experience with these important fields of information technology enables clients to complete major initiatives within budget and on schedule. Progent's project-based online engineering services include:

  • Help Desk Call Center Support
    Progent's Help Desk Call Center support programs for companies with environments based on Windows, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Call Center services, co-managed Helpdesk services, and Help Desk process consulting. Progent's Standard Help Desk Services provide small organizations an end-to-end service desk solution that manages all aspects of online Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent offers call desk services at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast on-demand escalation to subject matter experts to resolve the most problems.

    Progent's Help Desk consulting services can aid you in creating an efficient new Help Desk or enhancing your established one, identifying or customizing Call Center application software to address the unique needs of your corporation, or adding occasional phone support staff to reinforce your existing Help Desk team during high-demand situations such as software migrations, mass updates, or installing new business software.

    Progent's Help Desk Call Center staff of veteran information technology professionals provides your computer users in Bakersfield California instant access to a large support group with substantial background offering telephone-based support and remote diagnostics for networks powered by Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's focus is to give the Call Center the reputation as a solid driver of company efficiency, and Progent's target is to resolve rather than simply document IT issues.

  • Applications Services: Education, Customization, and Integration
    Progent's Applications Consulting staff can supply remote advanced consulting support and training in specific application fields including ERP, MRP, custom programming for accounting packages, and CRM. Progent also can provide consulting expertise, custom development, and training for Microsoft business applications such as Microsoft CRM, MS Project, Office 365 Word, and Office 365 Excel. For more information concerning Progent's consulting, programming, and education offerings, see Progent's Business Application Experts Group.

  • Unified and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 unifies and automates the administration of hybrid cloud environments through advanced integration with Windows Server 2016, Windows 10 clients; seamless management of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent offers businesses in Bakersfield California online hybrid network monitoring by providing System Center Operations Manager (SCOM 2016) consulting and Microsoft System Center 2012 Operations Manager support. Progent can tune Operations Manager to accommodate your environment so your IT maintenance is proactive rather than reactive. By anticipating emerging problems before they grow into full-scale emergencies, automated monitoring can head off inconvenient and expensive information system crises. Progent can also use server and infrastructure monitoring tools such as Nagios and MRTG to analyze UNIX/Linux, Solaris, or Apple macOS and OS X networks, Windows environments, or systems powered by a mix of operating systems.
How Your Bakersfield Business Can Contact Progent's Remote Support Experts
To contact Progent about urgent remote help with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Emergency Remote Support, telephone 1-800-993-9400, or visit Contact Progent. For offices and startups in Bakersfield California, Progent's phone-based network support engineers can provide professional and economical system help the moment your business needs it. More than 15 years of offering online repair services has earned Microsoft Partner certification for Progent's consulting experts and has allowed Progent to develop world-class troubleshooting capability and to fine tune remote access tools to solve network problems quickly while avoiding the expense and lost productivity that comes with in-person support calls.

Even if your Bakersfield company has a regular independent consultant or employs an in-house IT staff that know how to deal with typical computer problems, Progentís Microsoft and Cisco certified consultants are available to provide a convenient and seamless virtual extension of your on-site resources in cases when your usual service personnel either don't have the time or the knowledge to solve unexpected system emergencies or especially challenging integration projects.

Details of Progent's Online Computer Services for Bakersfield California
Progent's phone help, remote troubleshooting, system security consulting, and system administration services give businesses in Bakersfield California the greatest leverage for your IT budget. Whether you require one-time telephone help and Internet-based network repair or full-time Help Desk call center services and system management, Progent's professionals can deliver your organization world class IT support while permitting you to avoid the cost and administration overhead of running a full-service internal IT organization. Highlights of Progent's online help program include:

How Is Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner support company and Progent's number of employees, depth of IT background, fine tuned remote support tools, and understanding of enterprise networking enable businesses to escape the limitations of exclusive reliance on smaller service organizations, independent freelance service providers, or limited internal resources.

Progent adds value by providing:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry experience, at the front lines of IT service, executing a broad range of technical projects for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are incorporated into shared best practices training that Progent instills in its support personnel. This ensures that you get not only world-class IT capability, but also a support engineer with proven approaches for using computer knowledge to repair real-world network problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for phone support and in-person help by the minute. Consequently, you pay exclusively for delivered services. Progent does not demand a more expensive rate for off-hours or urgent support, and within California or in areas where Progent offers on-site service, Progent does not charge for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no service activation charge and requires no retainer for services provided during regular working hours. Many service organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big bills for quick repairs so you will not be tempted to allow simple problems to fester.

  • Full Documentation of Delivered Services
    Progent has developed a sophisticated service reporting system that stores and organizes complete documentation for all delivered services. Unlike many freelance consultants or small support firms who offer scant documentation or details of services performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has access to the service documentation transmitted by every staff member to every client. The practice of detailing and archiving service records allows more efficient support and avoids a variety of typical misfortunes such as when a service customer is effectively held hostage to a consultant who wonít release the keys to the kingdom.

  • Remote Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only IT service firms to offer round-the-clock remote tracking services based on MS Operations Manager. Microsoft System Center Operations Manager allows your computer maintenance to be proactive rather than reactive. By revealing potential issues before they cause downtime, network monitoring can keep your information network from painful and expensive availability losses.
How Does My Business Start Getting Online Network Help from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network support, go to Immediate Technical Support.

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    Medium-size companies can get all the benefits of Microsoft Operations Manager and have fast access to Progentís Microsoft and Cisco Certified network consulting experts. With Progent's economically priced IT support packages, mid-size organizations can choose a simple co-sourcing package built around Operations Manager 2007 with server monitoring, automated alerts, in-depth system analysis, Help Desk Call Center, and remote troubleshooting. For businesses with line-of-business applications who need high availability networking, Progent can provide a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to offer mid-size business information systems world-class reliability, protection and productivity.

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    VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a consistent process for recovering services rapidly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, upgrades and patches and can produce reports to verify complete service recovery, validate Service Level Agreements and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to design, configure, test and manage a disaster recovery system based on VMware SRM.

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    Progent's Microsoft-certified consultants can provide online and onsite consulting services for organizations of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan a local, cloud or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; configure HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms such as Cisco Video Interop Server. Progent's certified data security consultants can help you create and verify a security strategy for your Skype for Business deployment that meets regulatory standards.

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    Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds developing Microsoft-based security solutions for information systems with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and deploy a configuration of Microsoft ISA Server 2004 that supports your information security requirements without limiting your productivity.

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    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP platform that incorporates more than 25 years of experience assisting manufacturing and distribution organizations to manage complicated supply chains and streamline critical business processes to get products to market fast and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite consulting that can range from occasional guidance to solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Office 365 integration, disaster recovery planning, and DBA services.

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    When performing consulting projects for enterprise clients, Progent follows a structured approach based on specified milestones in order to achieve budgetary, timing and technical goals while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture proposals, test models, design adjustments, and expert implementation. All phases are documented to make available a detailed summary of technical services performed and to help in ongoing network maintenance.

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    Windows Active Directory requires extensive practical experience to integrate optimally across a large corporation. Progentís Microsoft Premier consultants are experts in planning, integrating, and troubleshooting complex Enterprise Active Directory projects. Progentís fields of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition configurations, repair of corrupted Active Directory objects, dealing with residual beta version configuration objects in production AD systems, and repair of failed configurations of Active Directory and Active Directory-integrated applications.

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    Progent can help businesses of any size to move any part of their network infrastructure to the Microsoft Azure cloud. This can streamline IT administration and reduce equipment expense. Microsoft Azure includes a wealth of cloud services and Progent can help you to understand the advantages and limitations of different cloud networking architectures supported by Azure. Progent can show you how to administer cloud-based or hybrid cloud and on-premises applications and network infrastructure and ensure you avoid the common errors small organizations make when migrating to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.

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    Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft ISA Server and offers a easily administered web gateway that delivers a single-server platform for a variety of security functions such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, VPN management, and HTTP/HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits customized reporting generated by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to cut costs and improve recoverability. Progent's Microsoft consultants can help your company to design and carry out pilot and production implementations; interface Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; install Microsoft Forefront Threat Management Gateway to run on a virtual machine with Microsoft Windows Hyper-V; and provide ongoing support and troubleshooting. Progent's consultants can also help your organization to migrate economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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    Progent provides small businesses two specially designed security inventory packages that provide, for a set fee, remotely managed inventory scans of your security profile which are evaluated by certified security engineers who assess the results of the remote scan, present objective summaries of your current security vulnerability, and make recommendations for remediation. Progent has developed two non-overlapping network security inventory packages for external and internal security testing that are priced to fit the budgets of small businesses while offering enterprise-class assessments of your IT network's exposure to attack.

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    Progent provides clients the services of engineers who have earned some of the IT industry's most prized certifications. Progent believes that customers have the right to be sure that their IT service consultants have accredited training plus extensive practical field experience so that Progent's customers can engage Progent's service with confidence. Often, vendor certifications like the CCIE brings priority for substantially better vendor support than is available to uncertified service providers, enabling Progent to offer clients a higher level of computer service. In addition, major credentials such as CISM or CISSP for IT security can help corporate customers to show compliance with regulatory demands by engaging the services of recognized IT experts.

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    Progent can help you with every stage of Microsoft Azure integration such as needs analysis, prerequisites evaluation, system architecture, pre-production testing, deployment, centralized administration, performance tuning, license controls, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can help you to configure and troubleshoot firewall appliances and VPN tunnels so your users can securely connect to Azure-based resources, and Progent's Microsoft-certified consultants can assist you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL and Skype for Business. Progent can also assist your organization to create a hybrid cloud ecosystem that seamlessly combines on-premises datacenters with Azure-based services.

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    Progent provides small and mid-size businesses professional consulting for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security companies including WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to design a comprehensive security strategy and select appropriate technologies from a variety of suppliers to support your security objectives while staying within your spending limits.

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    Microsoft Lync 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network voice communication. Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office desktop or Office 365 and streamlines management via integration with Active Directory. Lync can also cut capital and operational costs by doing away with VoIP hardware and subscription services, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications consultants offer remote and onsite support to help your company to maintain and troubleshoot your current Lync 2010 deployment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also help you to design and carry out an efficient Skype for Business migration.

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