In addition to offering fast access to guidance from high-level IT consultants and subject matter experts (SMEs) to help Bakersfield, California businesses with specific technical issues or longer-term initiatives, Progent offers temporary supplemental staffing to deal with more generalized assistance such as PC support, network management, and Help Desk response. Temporary staffing makes it possible for organizations to deal with anticipated or unplanned surges in the need for network personnel, which may result from scenarios such as mergers and acquisitions, data center moves, platform migration, business process changes like work-from-home, disaster recovery, seasonal variations, or new regulations. Short-term staffing can also cover voids left by the absence of full-time staff members due to vacations, health issues, resignation, or other reasons.

Benefits of Progent's Short-Term Staffing Program
Progent's short-term staff augmentation services give organizations the versatility to react to surges in demand for network personnel without dealing with the expense and hassle associated with reviewing and recruiting professional technical personnel and without the risk of increasing your permanent staff size.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid availability of proven IT professionals
  • Simple initiation, termination, and resumption of services
  • Transparent augmentation of your full-time network support staff
  • Comprehensive documentation of all services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled promptly
  • Strong working relationship with a world-class, full-spectrum resource for network expertise
Progent's Co-managed Center Service
Progent's shared Call Center program is a specialized flexible staff augmentation alternative that enables IT organizations to share the work of Help Desk support seamlessly between their in-house network personnel and Progent's nationwide pool of technical support experts. Working as a transparent supplement of your full-time Help Desk, Progent's shared Call Center program is a collaborative support solution based on by the industry's leading shared PSA tool for managing, service requests, ticketing, assigning responsibility, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises IT services for businesses across the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading vendors. Progent's security and compliance consultants hold top certifications including CISSP, CISA, and CRISC. Learn more details about Progent's industry certifications.

Progent's Areas of Expertise for Bakersfield, California Businesses
Progent's nationwide roster of certified engineers can deliver Bakersfield, California businesses a wide range of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service providers include:

Contact Progent for Short-Term IT Staffing for Bakersfield, California Organizations
To learn more about Progent's temporary supplemental staffing services for Bakersfield, California businesses, call 800-993-9400 or visit Contact Progent.