In addition to providing rapid access to guidance from high-level network consultants and subject matter experts to help Bakersfield, California organizations with discrete IT problems or longer-term projects, Progent can provide temporary staff augmentation to deliver more broadly defined services such as PC support, network administration, and Help Desk call center services. On-demand staffing can help organizations to respond to planned or unexpected increases in the need for IT personnel, which may result from situations such as mergers and acquisitions, site moves, technology upgrades, paradigm shifts like work-from-home, disaster recovery, seasonal variations, or regulatory mandates. Temporary staffing can also fill gaps caused by the loss of in-house staff members because of scheduled vacations, health issues, resignation, etc.
Benefits of Progent's Short-Term Staff Augmentation Services
Progent's temporary staff augmentation services give businesses the versatility to react to increases in demand for IT personnel without dealing with the expense and hassle associated with vetting and recruiting reliable technical help and without the burden of adding to your in-house staff size.
Important aspects of Progent's short-term supplemental staffing services include:
Progent's Shared Help Desk Program
- Rapid access to proven IT professionals
- Easy engagement, termination, and re-engagement of services
- Transparent augmentation of your full-time IT staff
- Full documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
- Close working relationship with a world-class, full-spectrum resource for network support
Progent's shared Call Center service is a specialized flexible staff expansion alternative that allows IT organizations to divide the work of Help Desk Call Center support transparently between their full-time network personnel and Progent's nationwide pool of IT support experts. Working as a seamless extension of your in-house Call Center, Progent's co-managed Help Desk program is a joint service alternative based on by the industry's leading group PSA platform for managing, service calls, generating tickets, assigning responsibility, tracking responses, and producing management reports.
Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT expertise for organizations of all sizes throughout the U.S. Progentís IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold top certifications including CISSP-ISSAP, CISM, and GIAC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Bakersfield, California Companies
Progent's veteran roster of certified consultants can provide Bakersfield, California companies a broad array of online technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for IT service providers include:
Contact Progent for Short-Term IT Staffing for Bakersfield, California Businesses
To find out more about Progent's temporary staff augmentation services for Bakersfield, California companies, call 800-993-9400 or visit Contact Progent.