In addition to providing rapid contact with high-level network professionals and subject matter experts (SBEs) to assist Bakersfield, California companies with discrete IT issues or strategic initiatives, Progent can provide short-term supplemental staffing to deal with more generalized services such as desktop help, network administration, and Call Center services. On-demand staffing makes it possible for businesses to deal with planned or unplanned increases in the need for IT services, which may result from scenarios such as company mergers, data center relocation, platform upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Temporary IT staff augmentation can also cover voids caused by the loss of full-time staff members due to scheduled vacations, health issues, termination, or other reasons.
Advantages of Progent's Short-Term Staffing Services
Progent's temporary supplemental staffing services give businesses the flexibility to react to increases in demand for IT services without being saddled with the expense and hassle associated with reviewing and hiring appropriate technical help and without the burden of increasing your in-house head count.
Key aspects of Progent's temporary staffing services include:
Progent's Shared Center Service
- Fast access to seasoned IT professionals
- Easy initiation, termination, and resumption of services
- Seamless extension of your in-house network support staff
- Full documentation of services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
- Close working relationship with a world-class, full-service resource for network expertise
Progent's shared Help Desk Call Center service is a specialized on-going staff expansion option that allows IT groups to divide the work of Call Center support transparently between their in-house IT personnel and Progent's nationwide team of IT support specialists. Working as a transparent supplement of your in-house Call Center, Progent's shared Help Desk program is a collaborative service alternative powered by the industry's leading group professional services (PSA) tool for managing, service requests, generating tickets, assigning ownership, monitoring responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of background providing online and onsite network expertise for organizations of all sizes throughout the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance consultants hold advanced certifications including CISSP, CISA, and CRISC. Learn more details about Progent's industry certifications.
Progent's Practice Areas for Bakersfield, California Businesses
Progent's nationwide roster of certified consultants offers Bakersfield, California companies a wide array of remote consulting and debugging expertise. Practice areas covered under Progent's reseller program for IT service providers include:
Contact Progent for Temporary Staffing Services for Bakersfield, California Businesses
To find out more about Progent's temporary staffing services for Bakersfield, California companies, call 800-993-9400 or visit Contact Progent.