Besides offering rapid access to top-tier IT consultants and subject matter experts (SMEs) to assist Bakersfield, California organizations with discrete technical problems or longer-term initiatives, Progent offers temporary staffing to deliver more broadly defined services like PC support, IT management, and Help Desk services. Temporary staffing can help businesses to deal with expected or unplanned increases in the need for network personnel, which may be caused by situations such as mergers and acquisitions, data center moves, technology migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Short-term supplemental staffing can also cover gaps left by the loss of in-house IT personnel due to scheduled vacations, illness, termination, or other reasons.
Advantages of Progent's Short-Term Staffing Program
Progent's short-term supplemental staffing services give organizations the ability to respond to surges in demand for network services without being saddled with the expense and hassle associated with vetting and hiring reliable technical help and without the burden of increasing your in-house head count.
Important aspects of Progent's short-term staff augmentation services include:
Progent's Shared Help Desk Service
- Fast availability of seasoned network professionals
- Simple initiation, termination, and re-engagement of services
- Seamless augmentation of your full-time IT team
- Comprehensive reporting of all services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
- Strong relationship with a world-class, full-service resource for network support
Progent's shared Help Desk Call Center program is a proven on-going staff expansion option that enables IT organizations to divide the work of Call Center support seamlessly between their full-time network staff and Progent's extensive team of IT support experts. Acting as a seamless extension of your full-time Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support solution powered by the leading group PSA platform for managing, service requests, generating tickets, assigning responsibility, tracking progress, and generating documentation.
Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network services for organizations across the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's security and compliance consultants hold top certifications including CISSP, CISA, and GIAC. Learn more details about Progent's certifications.
Progent's Practice Areas for Bakersfield, California Companies
Progent's seasoned roster of certified engineers can deliver Bakersfield, California companies a broad range of remote technical guidance and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for network service firms include:
Contact Progent for Short-Term Staff Augmentation for Bakersfield, California Companies
To learn more details about Progent's short-term staffing services for Bakersfield, California organizations, call 800-993-9400 or visit Contact Progent.