Besides offering rapid access to guidance from top-tier network professionals and subject matter experts to help Bakersfield, California organizations with discrete IT issues or longer-term projects, Progent offers temporary staffing to deliver more generalized services such as PC help, network management, and Call Center services. Short-term staffing makes it possible for businesses to respond to expected or unexpected peaks in the need for network personnel, which may result from situations such as company mergers, site relocation, technology migration, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory mandates. Short-term staffing can also fill gaps resulting from the loss of in-house staff members because of vacations, illness, termination, or other reasons.
Benefits of Progent's Short-Term Staff Augmentation Services
Progent's temporary staff augmentation services give businesses the versatility to respond to increases in demand for network personnel without dealing with the costs and delays associated with reviewing and hiring professional technical personnel and without the burden of increasing your in-house head count.
Important aspects of Progent's temporary supplemental staffing services include:
Progent's Co-managed Center Service
- Rapid availability of reliable IT professionals
- Easy engagement, termination, and re-engagement of services
- Seamless extension of your in-house network support team
- Full documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
- Strong working relationship with a top-level, full-service resource for network support
Progent's shared Help Desk program is a specialized on-going staff expansion alternative that allows IT groups to share the work of Call Center support seamlessly between their in-house network staff and Progent's extensive pool of technical support experts. Acting as a transparent supplement of your in-house Call Center, Progent's shared Help Desk Call Center program is a collaborative service alternative based on by the leading group professional services (PSA) tool for managing, service requests, ticketing, assigning ownership, tracking responses, and generating documentation.
Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network expertise for businesses throughout the United States. Progentís engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including CISSP, CISM, and CRISC. Learn more details about Progent's certifications.
Progent's Areas of Expertise for Bakersfield, California Companies
Progent's nationwide roster of certified engineers offers Bakersfield, California companies a broad range of online technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for network service providers include:
Contact Progent for Temporary IT Staffing for Bakersfield, California Organizations
To find out more about Progent's temporary staff augmentation services for Bakersfield, California businesses, call 800-993-9400 or visit Contact Progent.