Besides offering fast access to high-level network consultants and subject matter experts to help Bakersfield, California organizations to resolve specific technical issues or strategic projects, Progent offers short-term staffing to deliver more broadly defined services like PC support, network management, and Help Desk call center services. Short-term staffing can help organizations to respond to expected or surprise surges in the need for network services, which may be caused by scenarios like company mergers, data center moves, platform migration, business process changes like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Short-term supplemental staffing can also fill gaps resulting from the absence of full-time IT personnel because of scheduled vacations, health issues, termination, or other reasons.
Advantages of Progent's Short-Term IT Staffing Program
Progent's short-term staff augmentation services give organizations the versatility to react to increases in demand for IT personnel without being saddled with the expense and hassle associated with identifying and hiring reliable IT help and without the burden of increasing your in-house staff size.
Key features of Progent's short-term supplemental staffing services include:
Progent's Shared Help Desk Call Center Program
- Rapid access to proven network professionals
- Easy initiation, cessation, and resumption of services
- Seamless augmentation of your in-house network support team
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
- Close working relationship with a world-class, full-spectrum resource for network support
Progent's shared Call Center program is a specialized flexible staff expansion alternative that allows IT groups to divide the work of Help Desk Call Center support transparently between their in-house IT staff and Progent's nationwide team of IT support experts. Working as a transparent supplement of your in-house Call Center, Progent's shared Help Desk service is a joint support alternative powered by the leading group professional services tool for managing, service calls, generating tickets, assigning responsibility, tracking responses, and generating documentation.
Why Choose Progent?
Progent has two decades of experience providing online and onsite network expertise for businesses of all sizes throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts have earned top certifications including CISSP, CISA, and GIAC. Find out more about Progent's technology certifications.
Progent's Areas of Expertise for Bakersfield, California Organizations
Progent's veteran roster of certified consultants and technical experts can deliver Bakersfield, California organizations a wide range of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for IT service providers include:
Contact Progent for Short-Term Staff Augmentation for Bakersfield, California Organizations
To learn more about Progent's short-term staffing services for Bakersfield, California businesses, call 800-993-9400 or visit Contact Progent.