UNIX and Linux Phone-based Support Services for
Bakersfield Small Company Networks
For small companies located in Bakersfield California, Progent offers technical support for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that feature a mix of UNIX-family systems and Windows platforms. Progent has delivered online support to businesses in all 50 states in the United States. (Refer to Progent's client recommendations). In addition, Progent can furnish the expertise of CCIE-qualified engineers for challenging connectivity issues, plus the services of CISSP-accredited security consultants to help with advanced security design and business continuity planning.
Progent's online support engineers represent excellent value because they are equipped with the real-world background and the advanced tools to resolve the majority of information system issues rapidly. Efficient support reduces immediate costs because service calls accumulate fewer billable consulting minutes. Remote support also avoids the cost of dispatching an engineer to your location. Your company saves even more in indirect costs by minimizing or avoiding network outages and associated losses stemming from business discontinuity, disgruntled customers and vendors, idle workers, and de-focused management.
Progent's pricing policy for online support is structured to stretch your IT service dollar. Progent charges by the minute for telephone-based assistance, so you pay just for the services that you actually get. Unlike many online service firms, Progent imposes no service activation surcharge or minimum fees. Progent's one-minute billing unit and simple model for billing avoid scenarios where fast repairs somehow end up as big tabs. Progent's penchant for solving technical issues efficiently translates into your business saving money.
Progent's Online Support Technologies
Over time, Progent has refined an array of customized technologies and field-proven methodologies which allow the maximum level of effectiveness for online help and troubleshooting for small business computer systems. Progent provides safe Virtual Private Network support for VPN gateways from multiple leading vendors such as Microsoft, Cisco, Juniper, Sonicwall and Checkpoint. Secure VPN connectivity permits the engineers of Progent's online support team to link to your system remotely without breaching corporate security.
Progent's advanced customer support database application stores thorough records describing the service that Progent's customers have been provided. Progent's team service personnel have access to the records of support delivered to each Progent customer by any consultant. This history of problems and resolutions is structured as an easily exploitable internal knowledge base that permits Progent's remote support engineers to share their experiences with the whole team to make sure that the quality of Progent's support improves daily. Progent's high-level certifications and close associations with important industry leaders including Cisco and Microsoft permit access to other vast support knowledge bases and permit priority response from manufacturers' internal product engineers with the result that Progent's remote consulting experts can come up with the best resolutions promptly.
Start Receiving Online UNIX/Linux, Solaris, or macOS and OS X Technical Assistance from Progent
To get started with Progent's remote services in Bakersfield California or to find out more about Progent's online support options, call Progent at
Online Technical Services Provided by Progent
Progent's online technical support professionals have certified skills in an extensive array of products and technologies. This broad range of capability permits Progent's engineers to manage practically any emergency likely to occur in a small business network. Certificates awarded to Progent support experts in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, CCVP, CCDA and CCDP.
To help customers with mixed-platform networks, Progent also offers the support of engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and CISSP-ISSAP consultants.
Phone-based support Offered by Progent to customers in Bakersfield include:
-
UNIX/Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online support services address a wide spectrum of computer technology such as network architecture, messaging systems, network and operational security, UNIX and Microsoft Windows integration, virtual server products for server hardware consolidation and easy management, and migration from legacy applications to current MS Windows or Linux solutions. Progent's group-oriented methodology for solving technical issues promotes fast escalation, when required, to consultants with task-relevant experience to handle complex situations. This expedites solutions of critical problems, reduces network downtime, and lowers support expense.Progent's UNIX and Linux support engineers can provide urgent online assistance for diagnosing problems within UNIX, Linux, or Solaris networks powered by popular variants of UNIX including:
- macOS and OS X
- Solaris
- IBM AIX OS
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat Linux
- SUSE
- Debian-GNU
- Slackware Linux
-
Talk to a Cisco Certified Internetwork Expert for High-level Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the highest recognition for networking consultants, and indicates a consultant's technical skills at the master level. CCIEs can handle even the most complex challenges surrounding network planning, integration, management, security, and repair. Cisco CCIEs can cooperate closely with Cisco's internal engineers in analyzing problems with Cisco IOS Software network management tools and developing alternate approaches or locating program patches. CCIEs are an exceptional cost-effectiveness since their broad expertise enables them to fix the most complex problems quickly. In typical cases, less qualified engineers can struggle for hours or days with the same tasks that a Cisco CCIE can resolve in minutes.
Few support organizations make CCIEs available to assist small and mid-size businesses. Progent offers fast phone access to a Cisco authorized CCIE so you can receive urgent support for complex network infrastructure issues that are impacting worker productivity but are outside the scope of your regular IT maintenance resources. Progent's Cisco CCIE consultants can connect to your network using advanced remote support tools in order to provide efficient, secure, and economical analysis and remediation.
Progent's CCIEs can provide consulting for the entire range of Cisco's industry-leading selection of connectivity products such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected broadband and IS routers, wireless access points, Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network technology.
-
Authorized MS Windows Experts
Progent's Microsoft-expert remote support professionals can deliver computer repair and IT assistance for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the assistance of consulting professionals who can assist your company with a wide range of platform support services such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 set up,
MS Exchange Server 2019 deployment,
Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 consulting,
Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid deployment support,
SharePoint Server 2019 planning and deployment, Microsoft Teams planning and integration, Skype for Business migration support, Lync Server integration and Microsoft Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development, and SQL Server 2014 support,
Systems Center Operations Manager resource monitoring,
Project Server and Server Online planning,
SBS Server 2011 support, and
Windows Essentials migration and cloud integration.
Progent also can deliver a wide range of remote desktop support and troubleshooting services including Windows 7 migration, upgrading to 64-bit workstation applications, configuring Office 2010, and automating Business Desktop Deployment.
-
CISSP, ISSAP, and CISM Certified Network Security Engineers
Progent's qualified CISSP, ISSAP, and CISM network security consultants can provide a range of security services that can bolster the protection of your UNIX, Linux, Sun Solaris, Mac or Microsoft Windows environment against internal or external threats or help your business to recover rapidly following a damaging penetration. Security services offered by Progent cover thorough network security analysis utilizing utilities such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; rapid cleanup after virus and worm assaults; integrating firewalls; establishing safe architectures for off-site and mobile connectivity; guarding your email system from viruses, spam and DHA attacks; and initiating 24x7 network monitoring.
- Hybrid Cloud Solutions
Progent offers expert online consulting support to help businesses of any size connect their networks with popular public clouds including Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine on-premises IT assets along with public cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a variety of cloud integration support services such as Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud integration expertise. Progent has over two decades of background providing high-level consulting support remotely, and Progent can help you complete your cloud migration initiatives quickly and within your budget.
Progent offers the services of world-class remote consulting experts for contract projects that small companies frequently need. Billing rates for longer-term consulting tasks are set based on the qualifications of the engineers assigned. Progent's experience with these important areas of information technology enables customers to complete critical projects economically and on time. Progent's project-based remote consulting services include:
-
Call Center Services
Progent's Help Desk support alternatives for small and midsize organizations with environments that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Call Center services are a convenient solution for small organizations who lack the resources to build and maintain an in-house Help Desk but who require quick access to a reliable Help Desk Call Center with professional telephone assistance plus the available expertise to escalate complex problems to advanced engineers.Progent’s Help Desk sharing services make it possible for your business to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of veteran technical support technicians and subject matter experts. Progent’s Help Desk sharing service is a collaborative service desk solution built around the leading PSA platform for handling service requests, ticketing, responsibility, status tracking, and metrics.
Progent's Call Center consulting support can support you in building an efficient new Call Center or improving your current organization, selecting or modifying Help Desk Call Center application software to meet the special needs of your corporation, or adding temporary phone support staff to supplement your in-house Call Center team to handle unusually busy scenarios such as software transitions, major upgrades, or rolling out brand new applications.
Progent's Help Desk team of veteran network consultants gives your computer users in Bakersfield California immediate assistance from an effective support group with substantial background providing phone consulting and remote diagnostics for networks powered by UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to earn the Help Desk the reputation as a key enabler of business efficiency, and Progent's aim is to fix and not just report network issues.
-
Business Applications Support: Training, Programming, and Problem Solving
Progent's Applications Experts Group can supply online and in-depth consulting expertise and education in specific application areas including Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, programming, and training for popular Microsoft business applications including CRM, MS Office Project, MS Word, and MS Office Excel. To learn more on Progent's consulting, custom programming, and education offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.Progent's Apple Mac professionals can promote the imaginative elements of Mac computing by providing remote consulting support and training in imaging, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also assist you with common jobs like scanning or digitizing audio or video or integrating an audio/video post production studio.
Remote Network and Server Monitoring Support
Progent can provide companies in Bakersfield California remote network and server monitoring services powered by Microsoft System Center Operations Manager network monitoring, customized by Progent for your business so that your network support is proactive and automated. By spotting potential trouble spots before they result in network outages, remote monitoring can ward off inconvenient and expensive service breakdowns. Progent can also utilize network monitoring products such as Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows systems, or networks based on multiple OS platforms.
To contact Progent about urgent online assistance with UNIX/Linux, Solaris, or macOS and OS X networks, go to Progent's Urgent Phone-Based Support, call
Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.
| City | Address | Phone | Link |
| Bakersfield | 2005 EYE Street, Suite #6 Bakersfield, CA 93301 United States |
(661) 855-4155 | Bakersfield Network Support Services |
| Fresno | 1444 Fulton Street Fresno, CA 93721 United States |
(559) 878-5500 | Fresno Network Support Services |
An index of content::
Exchange 2013 Management IT Consultant
Microsoft Certified Expert Exchange 2013 Disaster Recovery Configuration
Exchange Server 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and delivers important new features plus a revamped architecture. These improvements affect key IT areas such as ease of administration, availability, security and compliance, cost of ownership, collaboration, extensibility, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you understand the possible business benefits of upgrading to Microsoft Exchange Server 2013, design a cost-effective validation and rollout strategy, and educate your IT team to manage your Exchange 2013 solution. Progent can also provide ongoing online consulting and support and management services for Exchange Server 2013.
24-7 On-premises Wireless Site Survey Consulting Services
Top Wi-Fi RF Coverage Maps Online Troubleshooting
Progent's wireless site survey and predictive modeling assist you to plan, implement and debug a Wi-Fi LAN customized for your facilities, providing your business a wireless solution that has the coverage, performance, capacity, Quality of Service, data protection, and hand-off ability your company needs. Wi-Fi survey services from Progent include remote predictive modeling for planning a wireless network and on-premises survey services for confirming, tuning, and debugging an operational Wi-Fi LAN.
Support Cisco IP Video phones
24/7 SPA300 Series IP Phone Online Consulting
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Cisco Firesight Online Support Services
Top Rated Troubleshooting Cisco Firepower 4000 Series Firewalls
The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to maintain your existing PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, administer and troubleshoot firewall environments built on ASA firewalls with Firepower Services.
24-Hour MS CRM Remote Support
MSCRM Support and Integration
Microsoft CRM helps mid-market companies nurture profitable customer relationships. Integrated Sales and Customer Service components allow in-house staff to share information to help improve selling success and deliver consistent, efficient customer service. Progent can configure the optimal network environment, including mobile wireless access, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support databases.
Specialist Virus Rollback
Computer Engineer ProSight Endpoint Protection Services
ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based analysis technology to guard endpoint devices and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-based AV tools. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete malware attack progression including blocking, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and automatic system-wide immunization against new threats.
Duo MFA and Single Sign-on Support and Setup
Computer Consulting ProSight Duo MFA
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices.
Dharma ransomware recovery Consulting Services
Emergency Snatch ransomware recovery Consulting
Progent's seasoned ransomware recovery experts can assist your business to restore an IT network damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or MongoLock.
Microsoft SQL Server 2008 Support Outsourcing
Top SQL Server 2008 Computer Consultants
Microsoft SQL Server 2008 offers indispensable, standardized tools to computer experts and network users, reducing the difficulty of designing, deploying, managing, and using enterprise data and analytical applications on platforms ranging from mobile devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require a network consultant with hands-on experience and wide knowledge in designing and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
MCSE Expert Certified SQL Server 2016 and Windows Server 2012 R2 On-site Support
SQL Server 2016 Data Mining Remote Technical Support
SQL Server 2016 offers major improvements in performance, scale, security, high-availability, BOYD integration, and integrated BI. New features include PolyBase for processing structured and unstructured databases simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over local and cloud operations and services. Progent's Microsoft-certified consulting team can provide online and onsite support to help organizations of any size to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and SCOM.
Specialist Microsoft 365 Exchange Online and on-premises Exchange
24x7 Remote Support Microsoft 365 and Apple iOS
Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have some mailboxes hosted at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist your organization with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver as-needed support to help you through stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid {Microsoft 365 Exchange solution is completed on schedule and within budget.
Android remote access Technical Support
Android Wi-Fi Support and Setup
Progent's seasoned team of network consultants and application experts have years of background providing online and onsite support for businesses of all sizes who need to incorporate Android phones into their information systems so that users can communicate and collaborate from anywhere. Progent offers the breadth of know-how to solve network issues that involve multiple manufacturers and that represent a combination of older and current technology. Progent offers affordable online technical support to help you with any stage of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to help you to handle particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major network projects on time and on budget. Progent can help with local, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or individual training sessions to help you manage and use Android phones efficiently.
After Hours Windows Server 2016 Storage Spaces Direct Integration
Remote Microsoft Expert Windows Server 2016 VM Load Balancing Consulting
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting to help businesses of all sizes to plan and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can help you to evaluate the value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
SQL Server Management Studio Support Services
24/7 SQL Server 2012 Monitoring Help and Support
Progent offers the support of Microsoft-certified engineers as well as experienced database application developers, DBAs, project management experts, Cisco-certified network engineers, disaster recovery planning specialists, and certified data security consultants to help your business to assess the potential benefits of SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and secure network infrastructure that helps you maximize the strategic benefit of SQL Server 2012.
ProSight client credential management Consultant
ProSight certificate expiration management Professional
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of the time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether you’re planning enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it.
Microsoft Exchange Outsourcing
Exchange 2019 Configuration
Progent's Microsoft-certified professionals have 20 years of background planning, integrating, and supporting email systems for clients in the and across the United States. Progent provides economical Microsoft Exchange Servers consulting services to ensure that your email system offers security, fault tolerance, easy access for remote and mobile users, efficient administrative tools, and seamless integration with telecommunications. Progent provides consulting and integration services for Microsoft Exchange 2016, Exchange 2013, Exchange 2010, Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 2K Server. Progent can also help small or mid-size companies to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013 Server.
Advantages of IT Outsourcing White Papers
Advantages of IT Outsourcing White Paper
Progent’s IT outsourcing services offer budget-friendly network consulting for medium-size corporations. Whether it involves designing system architecture, setting up an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your network, or building a web-based business application, outsourcing your IT engineering services can smooth out costs and eliminate risks, permitting network service budgets to grow in a more linear and manageable fashion than is feasible by assembling a bulky, all-purpose in-house network support organization. Progent’s Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and highly available system foundation for your vital Windows-powered business software such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server 2008.
Meraki MR55 Access Point Support and Help
Meraki MR55 Access Point Technical Support Services
Progent's Cisco Meraki wireless access point experts provide online and on-premises support to assist businesses of all sizes to plan, deploy, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and support Meraki-based wireless infrastructure for sites that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive network infrastructure that delivers identical access, performance, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their mobility or device.
Citrix Server Management Consult
XenMotion Consult
Progent's Citrix-authorized engineers can assist your company to understand the business benefits of XenServer and other Citrix products, and can help your IT organization to plan, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can in addition assess your existing XenServer deployment and show you how to enhance resource utilization, performance, security and compliance, availability, and disaster recovery.
Cisco ASA Firewall VPN Online Consulting
Cisco ASA Firewall with Firepower Remote Consulting
The new ASA 5500-X Series of firewalls with Firepower Services deliver significantly more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, configure, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.
scom 2016 VMware integration Computer Engineer
microsoft operations manager 2016 Online Support Services
Microsoft System Center 2016 Operations Manager helps to promote top performance and dependable uptime for critical applications by providing centralized, mixed-platform tracking of physical and virtual resources installed across local systems and private and public clouds. Progent's consulting team offers world-class remote and onsite expertise to help businesses of all sizes to design, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to migrate to Operations Manager 2016 from earlier releases or from other IT infrastructure monitoring platforms, or combine multiple monitoring tools into a cohesive IT management ecosystem. Progent can also show you how to extend your Operations Manager 2016 scope to include resources based in public clouds including Microsoft Azure and Amazon AWS.
Virtual Helpdesk Network Consultant
Professional Shared Service Desk
Progent’s Shared Call Center service allows your business to share responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's roster of veteran technical support technicians and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced support solution built around the leading shared professional services automation tool for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Network Management Services Access to External Support Databases
24-Hour Support Team Company-wide Standards for Best Practices
Progent’s team of Microsoft and Cisco Premier experts average longer than a decade of hands-on professional background, at the front lines of IT service, performing a broad variety of technical tasks for an extensive array of clients. Each Progent consultant shares a proven set of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support team. This guarantees that you get not only expert IT skills, but also a consultant with field-tested approaches for applying computer knowledge to solve real-world network problems quickly.
ProSight Data Protection Services ECHO Professional
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Technology Professional
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates your backup activities and allows rapid recovery of vital data, applications and virtual machines that have become lost or corrupted due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data.
Monitoring and Reporting Setup and Support
Network Consultant Monitoring and Reporting
Even if your company has a small computer support staff and a limited IT budget, your information network can still feature the same high reliability and responsiveness that once required a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-premier network consultants, the latest network management products for proactive monitoring and alerts, and economical support packages such as a help desk call center to keep your vital business applications and hardware up and running.
Remote Support Double-Take Software
DoubleTake Carbonite Software Backup Consultant
DoubleTake/Carbonite Software offers a selection of products intended to provide small and midsize companies a range of cost-effective alternatives for replicating and recovering vital applications including Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progent’s disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small business IT networks to create a high level of fault tolerance and business continuity readiness at an affordable price.
ransomware vulnerability assessment Consultancy
ransomware vulnerability evaluation Engineers
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent backup/recovery consultant. The interview is intended to evaluate your organization's ability to block ransomware or recover rapidly after a ransomware incident. Progent will work with you personally to gather information about your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient security and backup environment that reduces your exposure to a ransomware attack and meets your business requirements.
Network Designers Small Business
24x7 Software Recovery Small Office
Progent offers businesses of any size enterprise-class network online or in-person consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET platform including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified IT consulting experts also can provide security expertise for businesses varying in size from the small office to the global enterprise.
Top Ranked Remote Desktop Connection Client for Mac Online Consulting
VirtualPC for Apple Mac Computer Consultants
For companies with a combination of Mac and Microsoft Windows desktops, there exist two popular alternatives for running Windows-only software on an Apple Mac: an external connection to an actual Windows computer or local simulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to attach a Mac to a networked Microsoft Windows-powered PC to use Microsoft Windows applications and share system resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on a Mac computer so you can use Windows applications locally. Progent's macOS and Mac OS X technology support experts can help your business to maintain these products for using Windows applications on your Macs and can in addition help your company to assess and install other products for Windows platform simulation.
Palo Alto Networks App-ID Cybersecurity Companies
Palo Alto Networks WildFire Information Technology Consulting
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity solution that spans your data center and cloud-based assets and guards all users anywhere with any endpoint device.
Configuration SQL Server Management Studio
Microsoft SQL Server Configuration Manager On-site Technical Support
Progent offers the expertise of Microsoft-certified engineers as well as seasoned software programmers, DBAs, project management experts, network infrastructure engineers, business continuity planning specialists, and certified data security professionals to assist you to assess the likely benefits of SQL Server 2012 for your organization, install test environments at your datacenter or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other database solutions, and configure a cost-effective and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Small Business Network Management Services Specialist
IT Management Outsourcing Consult
Progent's ProSight family of managed IT services are intended to offer businesses who have small in-house network support staffs with affordable access to world-class management tools and consulting experts. Advantages of Progent's ProSight line of managed services include fixed network maintenance expenses, automation of common administrative processes, ongoing absorption of new technology, graceful migration from legacy systems to up-to-date solutions, improved fit between information technology with business goals, guidance from veteran network experts, and freeing up management to concentrate on business instead of fast-evolving information technology.
Microsoft Certified Partner SCCM 2012 Patch Management Remote Support Services
24 Hour Microsoft Configuration Manager 2012 Engineer
Progent's Microsoft-certified consultants can assist you to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to SCCM 2012 from a legacy device and application management platform or help you to enhance your existing SCCM 2012 environment to accommodate your evolving IT requirements. Also, Progent can assist you to create an infrastructure that fully supports SCCM by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Offsite Workforce Helpdesk Technical Consultant
Work from Home Helpdesk Services Consultant Services
Progent can provide small and medium-size businesses supplemental or comprehensive Help Desk call center services for an at-home workforce.
Immediate SCDPM 2012 Computer Consultants
IT Consultants SCDPM 2012 Compliance
Progent's Microsoft-certified consultants offer remote or onsite support to assist organizations of any size to design, deploy, administer, and troubleshoot a backup system based on System Center 2012 Data Protection Manager. Progent can help you to upgrade from earlier releases of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent offers as-needed help for fixing especially stubborn issues, or full project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
IT Development Project Consultant Services
Project Planning Professionals
For advanced project management support, Progent can provide access to veteran IT experts with decades of experience in IT management, application development, and process design for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise customers adhere to leading practices to ensure that development or deployment projects are completed on schedule and within budget.
Consultant Services Telecommuter Integration
Teleworker Integration Online Support
Progent has two decades of background helping small and mid-size companies to plan, deploy, optimize, manage, and troubleshoot computer networks that support telecommuters.
Top Cisco Planning Computer Consulting Firm
Cisco Architecture Network Repair Service
Progent offers rapid online access to Cisco CCIE networking experts. Progent's CCIE engineers can link to your environment via powerful remote diagnostic utilities to provide fast and affordable troubleshooting and repair of critical network issues.
Open Now Online Visio Training Computer Network Companies
Microsoft Online Power BI Training Network Support Technician
Progent's webinar training classes offer small businesses the affordability, ease, and versatility of virtual seminars and the effective pedagogic methods of experienced teachers who utilize the latest collaboration software to reproduce live, participatory learning environments. Progent offers online education for key desktop software including components of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Project: Dynamics accounting and management reporting software including MS Dynamics GP; as well as other popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Microsoft Certified Partner Consultant Windows Server 2012 R2 upgrade
24-Hour Windows Server 2012R2 Hyper-V Virtual Switch Configuration
Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your network for on-premises, multi-location, cloud-based, and partial-cloud environments, train your IT support staff, create an enterprise-wide security plan, automate IT management, assist with application development, and build and validate a DR/BC plan.
24-Hour Microsoft Exchange Server 2010 Migration Specialists
Exchange 2010 Upgrade Consultant
Progent's Microsoft-certified engineers can provide affordable online and onsite help to carry out your upgrade to Exchange 2010, generate extensive documentation of your new messaging system, train your network support team and users to get them ramped up rapidly on Exchange 2010, and provide ongoing administrative consulting and engineering support. Progent can also help you upgrade from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange 2016.
Work at Home IT Consulting
Call Desk for Remote Workforce Online Support
Progent has two decades of background assisting small and medium-size companies to design, implement, optimize, manage, and troubleshoot computer networks that incorporate at-home workers.
Select Topic: