Urgent Online Technical Support for Bakersfield California UNIX, Linux, or Solaris NetworksFor small and midsize businesses in Bakersfield California, Progent offers technical support for computer systems powered by UNIX or Linux or for environments that feature a mix of UNIX and Microsoft technology. Progent has delivered online troubleshooting to companies in all 50 states in the U.S. (See Progent's customer testimonials). In addition, Progent offers the expertise of CCIE-qualified network specialists for complex connectivity problems, plus the services of CISSP and CISM-accredited security consultants to help with high-level security architecture and business continuity planning.

Progent's online technical support engineers represent excellent value due to the fact that they are equipped with the real-world experience and the sophisticated tools to solve most network problems quickly. This lowers immediate expenses since solutions take up fewer chargeable consulting minutes. Remote support also eliminates the expense of sending an engineer to your location. Your company benefits additionally with indirect costs by minimizing or avoiding system outages and related losses stemming from business disruption, upset clients, idle employees, and de-focused management.

Progent's billing model for remote help is structured to maximize the impact of your network support investment. Progent charges by the minute for telephone-based assistance, so you are charged exclusively for the services that you actually get. Unlike many online support companies, Progent imposes no initialization charge or minimum fees. Progent's one-minute billing unit and simple model for billing eliminate situations where speedy. minor repairs somehow turn into major invoices. Progent's penchant for solving problems quickly translates into your business conserving money.

Progent's Remote Technical Support Technologies
Over time, Progent has fine tuned a set of customized tools and field-tested methodologies which promote the maximum degree of effectiveness for online consulting and troubleshooting for small and midsize business IT networks. Progent offers protected Virtual Private Network support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN access allows the consultants of Progent's online support team to connect to your computer system remotely without violating network security.

Progent's highly evolved service database system maintains thorough records describing all service that Progent's clients have been provided. Progent's team consultants have the benefit of the history of assistance provided to each Progent customer by any Progent consultant. This archive of issues and resolutions is stored as a readily accessible internal database that permits Progent's online technical experts to share their experiences company-wide to make sure that the effectiveness of Progent's support grows daily. Progent's high-level certifications and close relationships with key vendors such as Cisco and Microsoft make available other vast technical support knowledge bases and permit fast access to vendors' internal support staff so Progent's online service experts are able to come up with the best resolutions quickly.

Get Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Help from Progent
To access Progent's phone support in Bakersfield California or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have a critical requirement for IT help, go to Immediate Emergency Support.

Online Technical Support Services Offered Progent
Progent's phone-based support engineers offer certified skills in an extensive set of disciplines. This wide range of IT skills enables Progent's consultants to address practically any problem that may crop up in a small business information system. Certificates held by Progent engineers in UNIX-family platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional, CCVP, and Design Professional.

To provide assistance to customers with multi-operating system networks, Progent also provides access to engineers with high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity experts, and CISSP-ISSAP consultants.

Remote support services available from Progent to clients in Bakersfield include:

  • UNIX/Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online consulting services cover a wide array of computer technology including system architecture, messaging solutions, system and operational security, UNIX/Linux and Microsoft Windows coexistence, VMware products for server consolidation and simplified administration, and migration from legacy applications to current MS Windows or Linux-powered environments. Progent's group-based approach to resolving technical issues enables quick escalation, if necessary, to engineers with task-relevant experience to tackle complex situations. This expedites repair of critical problems, minimizes lost productivity, and cuts service expense.

    Progent's UNIX/Linux support engineers can offer urgent remote help for troubleshooting problems within UNIX, Linux, or Solaris systems based on popular variants of UNIX such as:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX Open UNIX
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Major Linux versions for which Progent can provide expert support include:
    • RedHat
    • SUSE
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert for High-level Infrastructure Problem Solving
    Cisco Consultants for Bakersfield CaliforniaThe Cisco Certified Internetwork Expert (CCIE) certification is the premier accreditation for network infrastructure consultants, and certifies an individual's technical knowledge at the expert level. CCIEs know how to resolve even the most difficult problems associated with network design, deployment, management, security, and troubleshooting. CCIEs operate closely with Cisco's internal product support engineers in analyzing problems with IOS Software network administration utilities and coming up with workarounds or identifying program updates. CCIEs are an excellent value because their depth of expertise enables them to solve the most difficult problems rapidly. In common cases, less experienced service providers can struggle for hours or days with the same problems that a CCIE can resolve in a few minutes. Few support organizations make Cisco-qualified CCIEs available to help small and medium sized companies. Progent can provide fast phone contact with a Cisco authorized CCIE so you can get immediate support for serious network infrastructure problems that are crippling business productivity but are outside the scope of your regular computer support resources. Progent's CCIE consultants can interface to your network via the latest on-line support technology to perform fast, safe, and affordable analysis and remediation. Progent's Cisco-qualified CCIEs offer assistance with the complete line of Cisco's popular family of networking appliances including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, secure broadband and IS routers, wireless access points, Meraki cloud-managed Wi-Fi APs, wired and wireless Voice phones and systems, Catalyst family switches, plus VPN technology.

  • Authorized Windows Support
    Windows Support for Bakersfield CaliforniaProgent's Microsoft-expert online support experts offer computer system troubleshooting and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your company the expertise of consulting professionals who can assist you with a broad range of platform support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, MS Exchange Server 2019 integration, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2016 migration and hybrid deployment consulting services, SharePoint Server 2019 planning and configuration, Microsoft Teams configuration help, Microsoft Skype for Business migration support, Lync Server 2013 management and Microsoft Communications Server upgrade, Forefront TMG 2010 management and ISA Server maintenance, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring, Project Server and Server Online training, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

    Progent also offers a broad array of remote desktop consulting and support services including Windows 7 migration help, moving to 64-bit desktop applications, configuring Microsoft Office 2010, and streamlining workstation deployment.

  • CISSP, ISSAP, and CISM Certified System Security Specialists
    CISSP Certified System Security Specialists for Bakersfield CaliforniaProgent's certified CISM and CISSP security consultants can provide a variety of system protection services to bolster the immunity of your UNIX/Linux, Sun Solaris, Mac or Windows network against assaults or help you to recuperate rapidly after a serious penetration. Security solutions available from Progent cover thorough network security analysis using tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds tools and Netcat; rapid recovery from malicious attacks; setting up firewalls; designing safe techniques for remote and mobile communication; guarding your messaging system against viruses, spam and directory harvest attacks; and setting up round-the-clock proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote consulting services to help organizations of all sizes connect their information networks with leading public cloud platforms such as Azure and Amazon AWS. Progent can help your IT team to plan and manage hybrid environments that can include Windows and Linux operating systems and apps in both cloud-centric systems or in hybrid network models that utilize local resources as well as public cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a range of public cloud integration support services such as Microsoft 365 Exchange Online integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over two decades of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Special Support Services Offered by Progent
Progent can provide the skills of world-class online consulting experts for contract IT projects that small businesses often need. Billing charges for longer-term development or consulting tasks are determined based on the level of expertise of the consultants required. Progent's background in these special fields of computer technology allows customers to execute major projects economically and on schedule. Progent's project-based remote engineering services include:
  • Help Desk Services
    Progent's Help Desk Call Center support programs for small businesses with networks based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Help Desk support services, and Help Desk process consulting. Progent's Standard Call Center support services are intended for small organizations who lack the money or time to assemble and manage an internal Help Desk but who require quick access to a reliable Call Center with proficient phone support as well as the technical depth to escalate complex tasks to high-level engineers.

    Progent's Co-managed Help Desk services allow your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is an advanced support solution built around the leading professional services automation (PSA) platform for managing service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Call Center consulting services can guide you in building an efficient new Help Desk Call Center or enhancing your current one, selecting or customizing Help Desk application software to address the particular requirements of your business, or adding occasional online staff to work with your existing Help Desk team to handle demanding scenarios like software transitions, mass upgrades, or installing new applications.

    Progent's Help Desk team of seasoned information technology experts gives your computer users in Bakersfield California rapid communication with a reliable support group with extensive experience providing phone help and remote repair service for networks powered by UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's focus is to give the Help Desk Call Center the reputation as a key driver of company performance, and Progent's target is to solve and not merely document technical issues.

  • Applications Support: Education, Custom Programming, and Problem Solving
    Progent's Applications Consulting Team offers remote and in-depth consulting expertise and education in specific application areas that include ERP, MRP, accounting system customization, and CRM. Progent also offers consulting expertise, custom development, and education for popular Microsoft applications including Microsoft CRM, Microsoft Project, MS Word, and Excel. For more about Progent's expertise, programming, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

    Progent's Mac consultants can promote the creative aspect of Apple Mac computing by delivering phone-based consulting support and education in imaging, sound, and video. Progent's support professionals can provide assistance in a range of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's consultants can also help you with special procedures such as capturing or digitizing audio/video or setting up an audio/video post production studio.

    Online Network and Server Monitoring Services
    Progent can provide companies in Bakersfield California remote network monitoring services centered around MS System Center Operations Manager IT infrastructure monitoring, enhanced by Progent for your environment so your IT support is proactive rather than reactive. By spotting looming issues before they cause crashes, proactive monitoring can avoid stressful and costly service breakdowns. Progent can also use server and infrastructure monitoring utilities like Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft Windows systems, or systems powered by a combination of OS platforms.

How Your Bakersfield California Business Can Contact Progent's Online Support Experts
To contact Progent about emergency online assistance with UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, go to Progent's Nationwide Online Help, telephone 1-800-993-9400, or visit Contact Progent.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Onsite IT Consulting
Progent locations in Southern Central Valley

City Address Phone Link
Bakersfield 2005 EYE Street, Suite #6
Bakersfield, CA 93301
United States
(661) 855-4155 Bakersfield Network Support Services
Fresno 1444 Fulton Street
Fresno, CA 93721
United States
(559) 878-5500 Fresno Network Support Services

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    With virtual servers, companies can operate many virtual machines on one actual server. Virtual server technology allows businesses to gain all the advantages of server isolation, but without the expense that goes with purchasing additional server equipment. Virtualization is also the enabling technology for building private clouds, which provide important advantages such as reducing the costs of capital equipment, datacenter facilities, and management while improving information security, network availability, and disaster recovery. Other key server management options are server monitoring software, Windows Server Update Services, and remote server management cards. Progent's certified server management experts can assist you in all areas of server virtualization and management to enable your company to contain expenses and conserve time.

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    Progent can provide economical remote access to IT engineers skilled in a broad range of utilities and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux physical and virtual servers and desktops as well as laptops and handhelds. Progent can provide expertise for leading backup products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can help your company to install, enhance, or troubleshoot backup systems for a range of architectures including on-premises, remote, cloud-based, or a mix.

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