Immediate Remote Support for Bakersfield California UNIX, Linux, or Sun Solaris NetworksFor small companies located in Bakersfield California, Progent provides technical support for information systems powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a mix of UNIX and Windows technology. Progent has delivered remote troubleshooting to businesses in every state in the U.S. (See Progent's client testimonials). In addition, Progent can furnish the consultation CCIE-qualified engineers for challenging infrastructure issues, as well as the assistance of CISSP-accredited security engineers to handle high-level security design and business continuity planning.

Progent's online support engineers represent excellent leverage due to the fact that they are equipped with the practical background and the advanced technology to solve the majority of information system problems quickly. This lowers direct expenses because solutions require fewer billable consulting minutes. Online support also avoids the expense of sending a consultant to your office. Your company saves additionally in indirect costs by reducing or avoiding network outages and related losses stemming from business disruption, upset clients, unproductive workers, and de-focused management.

Progent's billing model for remote support is structured to stretch your network support dollar. Progent bills by the minute for phone consulting, so you pay only for the support that you receive. In contrast to many remote service companies, Progent requires no initialization charge or minimum fees. Progent's per-minute billing unit and clean model for pricing do away with scenarios where fast fixes somehow turn into big bills. Progent's skill at dealing with technical issues quickly results in your company conserving money.

Progent's Online Support Technologies
Over time, Progent has developed a collection of optimized tools and proven processes that promote the highest level of effectiveness for online technical support and repair for small business IT networks. Progent offers protected Virtual Private Network support for VPN gateways from multiple popular vendors such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN access enables the engineers of Progent's Technical Response Center to communicate with your environment remotely without violating network security.

Progent's powerful customer support database system stores thorough documentation describing the service that Progent's clients have received. Progent's staff consultants have access to the history of support rendered to each client by every engineer. This database of problems and fixes is organized as a quickly exploitable proprietary knowledge base that permits Progent's online technical experts to communicate their experiences company-wide to ensure that the quality of Progent's support improves over time. Progent's high-level accreditations and working associations with important technology companies including Cisco and Microsoft make available additional massive support databases and allow fast access to vendors' internal support staff so Progent's remote service specialists can arrive at the most efficient solutions in the least time.

Get Remote UNIX/Linux, Solaris, or macOS and OS X Computer Help from Progent
To get started with Progent's remote services in Bakersfield California or to learn more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for IT help, go to Immediate Emergency Support.

Online Technical Support Services Available from Progent
Progent's remote network support engineers offer certified skills in a comprehensive array of disciplines. This wide range of technical skills enables Progent's engineers to resolve virtually any problem that may crop up in a small business information system. Certificates awarded to Progent engineers in UNIX/Linux platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials awarded to Progent service experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, and Design Professional.

To help customers with multi-operating system networks, Progent also provides the support of engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional consultants.

Phone-based technical support services Offered by Progent to small businesses in Bakersfield include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based support services address a broad range of information technology including network infrastructure, email solutions, system and operational security, UNIX and Microsoft Windows coexistence, VMware products for server hardware economization and easy administration, and transitioning from legacy systems to current Windows or Linux environments. Progent's team-oriented approach to solving technical problems promotes fast escalation, if necessary, to engineers with task-relevant expertise to tackle challenging scenarios. This expedites solutions of urgent problems, reduces network downtime, and cuts service expense.

    Progent's UNIX and Linux consultants can provide emergency phone-based assistance for diagnosing anomalies affecting UNIX, Linux, or Solaris networks powered by leading versions of UNIX such as:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX
    Important Linux platforms for which Progent offers expert support include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware

  • Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Problem Solving
    Cisco CCIE Consultants for Bakersfield CaliforniaThe Cisco CCIE credential is the highest accreditation for networking consultants, and indicates an individual's technical skills at the master level. Cisco qualified CCIEs know how to deal with even the most complex challenges associated with network infrastructure planning, deployment, maintenance, protection, and troubleshooting. CCIEs work with the highest priority with Cisco's internal product support engineers in analyzing anomalies with Cisco IOS Software network management utilities and developing workarounds or identifying program updates. Cisco CCIEs offer exceptional cost-effectiveness because their depth of expertise allows them to solve even the most intractable problems rapidly. In typical cases, less seasoned service providers can struggle for hours or days with identical tasks that a CCIE can dispose of in minutes. Few consulting providers make Cisco CCIEs available to assist small and medium sized companies. Progent can provide fast telephone access to a Cisco-qualified CCIE so your company can get immediate support for serious network issues that are lowering worker productivity but are beyond the scope of your local network maintenance resources. Progent's Cisco-qualified CCIE support experts can tie into your environment by means of state-of-the-art on-line support technology to provide quick, safe, and affordable diagnosis and remediation. Progent's CCIEs offer assistance with the entire range of Cisco's top-selling family of infrastructure appliances including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, secure high-speed and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, wired and wireless Voice systems, Catalyst Series switches, as well as Virtual Private Network solutions.

  • Authorized Microsoft Windows Experts
    Windows Expertise for Bakersfield CaliforniaProgent's Microsoft-expert online support professionals offer computer repair and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can assist your company with a wide variety of platform support including Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange 2019 Server planning and configuration, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 monitoring and support, SharePoint 2016 migration and hybrid integration expertise, SharePoint 2019 planning and configuration, Microsoft Teams expertise, Microsoft Skype for Business Server planning and deployment support, Lync Server integration and Office Communications Server upgrade, Microsoft Forefront TMG management and ISA Server migration, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring and reporting, Project Server training, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also can deliver a full array of online desktop consulting and support services such as Windows 7 migration help, upgrading to 64-bit workstation software, configuring Office 2010, and automating desktop configuration.

  • CISM and CISSP Certified Network Security Professionals
    CISSP Premier System Security Specialists for Bakersfield CaliforniaProgent's accredited CISM and CISSP security engineers offer a variety of system protection solutions that can bolster the protection of your UNIX, Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against internal or external threats or assist your business to recuperate rapidly after a serious penetration. Security consulting services offered by Progent cover in depth security audits utilizing tools such as GFI LANguard, NMAP Port Scanner, and products from Metasploit and Netcat; fast recuperation from malicious attacks; configuring firewalls; establishing secure architectures for remote and mobile access; defending your email infrastructure from spam and directory harvest attacks; and initiating round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert remote consulting to help companies of any size connect their information networks with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage hybrid environments that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid architectures that seamlessly combine on-premises IT assets as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent offers a variety of cloud migration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud integration consulting. Progent has over 20 years of experience providing high-level consulting expertise online, and Progent can help you complete your cloud migration projects on schedule and affordably.
Additional Support Programs Offered by Progent
Progent can provide the skills of world-class online consulting experts for contract projects that small companies frequently request. Billing charges for longer-term development or consulting projects are determined based on the qualifications of the consultants assigned. Progent's background in these important fields of computer technology enables clients to complete critical initiatives economically and on time. Progent's special remote consulting solutions include:
  • Call Center Expertise
    Progent's Help Desk support alternatives for small and midsize companies with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include full-service Help Desk outsourcing, Virtual Help Desk services, and Help Desk operations consulting. Progent's Standard Call Center services are a convenient solution for smaller businesses who lack the budget to support an internal Help Desk but who require quick response from an efficient Help Desk Call Center with proficient phone support plus the technical depth to escalate the most challenging trouble tickets to high-level engineers.

    Progentís Help Desk Co-management services make it possible for your business to share responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progentís shared Help Desk service is a collaborative service desk solution built around the top professional services automation (PSA) tool for handling service requests, ticketing, responsibility, status tracking, and reporting.

    Progent's Help Desk Call Center consulting expertise can assist you in establishing an efficient new Help Desk or enhancing your current organization, evaluating or enhancing Help Desk software to handle the particular requirements of your company, or adding occasional phone support personnel to reinforce your in-house Help Desk group during unusually busy scenarios such as software transitions, major updates, or rolling out new applications.

    Progent's Call Center team of experienced network experts gives your workers in Bakersfield California fast assistance from an effective technical support group with years of background providing telephone-based help and remote troubleshooting for IT systems that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's mission is to give the Help Desk Call Center the reputation as a key contributor to company efficiency, and Progent's target is to solve rather than merely annotate IT problems.

  • Business Applications Support: Education, Customization, and Troubleshooting
    Progent's Applications Experts Team provides online advanced engineering expertise and training in specific business application fields including Enterprise Requirements Planning, MRP, custom programming for accounting packages, and CRM. Progent also offers consulting, custom development, and training for Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and MS Office Excel. For additional information on Progent's consulting, customization, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.

    Progent's Apple Mac consultants can support the artistic facets of Mac computing by delivering remote consulting support and education in graphics, audio, and video. Progent's consultants offer expertise in a large selection of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with special jobs like capturing or digitizing audio/video or building an audio/video production lab.

    Online Network and Server Monitoring Support
    Progent can provide companies in Bakersfield California remote network monitoring services powered by MS Operations Manager IT infrastructure monitoring and reporting, enhanced by Progent for your business so your computer maintenance is proactive rather than reactive. By exposing potential issues before they cause crashes, system monitoring can ward off disruptive and costly network crises. Progent can also assist with system monitoring products like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X networks, Windows environments, or environments that incorporate a combination of OS platforms.

How Your Bakersfield California Company Can Contact Progent's Remote Technical Support Professionals
To get in touch with Progent about emergency phone-based expertise with UNIX, Linux, Solaris, or Apple macOS and OS X environments, visit Progent's Urgent Phone-Based Support, telephone 1-800-993-9400, or refer to Contact Progent.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Onsite IT Consulting
Progent locations in Southern Central Valley

City Address Phone Link
Bakersfield 2005 EYE Street, Suite #6
Bakersfield, CA 93301
United States
(661) 855-4155 Bakersfield Network Support Services
Fresno 1444 Fulton Street
Fresno, CA 93721
United States
(559) 878-5500 Fresno Network Support Services

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    Cisco's PIX Series firewalls have been discontinued and Cisco might not support these legacy devices. Progent still offers technical assistance for Cisco's PIX Series firewalls to help you with maintenance and Progent can in addition help you assess whether to move up to more current firewall products from Cisco. Progent's Cisco technology experts can help your company design and carry out an efficient migration to Cisco ASA 5500-X Series firewalls based on industry best practices.

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    Colocation data centers make it possible for companies to share world-class facilities for housing network hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your business with all aspects of your colocation strategy such as choosing and migrating to a colo facility, creating network topology, defining required equipment, on-premises and remote troubleshooting, setting up offsite system administration, and education your support personnel.

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    Progent offers customized online training for an array of desktop applications and environments including Office and Office 365 Excel, Word, Publisher and Project plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10. Remote instruction offers the advantages of conventional physical classroom seminars, such as instant interaction between clients and teachers, but eliminates the costs of travel and the challenge of trying to synchronize the schedules of multiple workers. Offered to individuals or classes of any size, Progent's live online instruction permits the trainer to conduct the class from a remote facility and the students can be dispersed across a campus or all over the country. Virtual training supports proven teaching tools such as broadcast white boards, electronic hand-raising, and collaborative desktops. Classes can be brief and personalized to specialized subjects or extended in duration and broader in coverage.

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    Small Business IT Outsourcing Technology Professional

    Progent can provide in-depth remote support for all major technologies associated with small business IT networks and allows you to outsource a variety of strategic, as-needed support services such as a temporary Chief Information Officer to provide advanced planning and budgeting skills, a Technical Response Center for help desk support, 24x7 server monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management help for critical projects like office relocations oroperating system upgrades, Cisco-certified experts for designing high-performance and reliable network infrastructure, security specialists to verify data protection and regulatory compliance, disaster recovery specialists to create business continuity strategies, and software developers to create, enhance, or repair business application programs.

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  • Microsoft LCS Server Engineer Microsoft LCS Server IM Remote Support Services

  • 24-Hour Microsoft LCS Server Consultant Services
    Microsoft LCS Server Professional

    Microsoft Office Communications Server delivers IM and presence in a scalable, world-class solution offering enhanced security, seamless integration with additional Microsoft products, an expandable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize lower costs and improved operational efficiencies, enhanced individual productivity, and better intellectual property security with this simple-to-administer, highly available solution. Effective implementations of Microsoft Office Communications Server call for careful planning and consideration before roll out. Progent's Microsoft-certified consultants can provide the skill necessary to deliver all the advantages of Office Communications Server across your entire corporation.

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  • Bakersfield, Kern County Support and Integration Fedora Linux, Sun Solaris, UNIX
  • Microsoft SQL Server Information Technology Consulting Company MS SQL Server Contract Programmer

  • MRTG Computer Engineer
    Nagios Support

    Nagios and MRTG are powerful, Open Source monitoring tools that run with Linux and can be deployed to analyze UNIX/Linux networks, Windows systems, or multi-platform networks where the Linux OS and MS Windows coexist. The Nagios monitor allows system managers to monitor system services such as POP3, HTTP, SSH, and NNTP. MRTG allows you to track the traffic in and out of SNMP network devices including processors, routers, and switches. Progent's network integration experts can help you utilize both these tools to streamline and repair your computer network.

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  • Technology Consulting Services Adaptive Security Device Manager
    Biggest Cisco ASA and VMware IT Consultant

    Progentís experienced Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, sophisticated attack protection, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home businesses to modular enterprise-level appliances, Cisco PIX and ASA Firewalls provide a high level of protection, high throughput, and excellent reliability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, specially designed platform, minimizing common OS-specific security gaps.

  • Online Help Mandrake Linux, Sun Solaris, UNIX Bakersfield, CA
  • Microsoft VBA for Mac Support and Setup SharePoint Foundation and Mac Online Troubleshooting
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  • Microsoft Windows 2008 R2 Remote Consulting Microsoft Certified Partner IT Consulting Windows Server 2008 R2

  • 24/7/365 ransomware protection and recovery Engineers
    ransomware vulnerability checkup Services

    The ProSight Ransomware Preparedness Report is an affordable service based on a brief discussion with a Progent information assurance consultant. The fact-finding interview is intended to help evaluate your company's ability either to block ransomware or recover quickly from a ransomware attack. Progent will work with you directly to collect information concerning your current AV defense and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient security and backup environment that minimizes your vulnerability to ransomware and aligns with your business needs.

  • Microsoft Windows SBS 2008 Consulting Microsoft Small Business Server Technical Consultant

  • Meraki AP Management Computer Consultants
    Meraki Air Marshal Outsourcing

    Progent's Cisco-certified wireless networking consultants offer online and on-premises consulting and support services to help you to plan, configure, manage, optimize, and debug wireless deployments that utilize Cisco's Meraki APs. Progent's experts can also help your organization to design and implement hybrid environments that integrate local and cloud-hosted services and that deliver seamless connectivity, advanced security and compliance, streamlined management, and consistent operation for all your mobile and desktop endpoints.

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  • Network Administration Remote Desktop Networking Organization Telecommuting
  • Network Consultants Check Point 5000 Firewalls Secure Check Point UTM-1 Edge
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    Internet Connection Consultant

    Progent offers access to the cost-effective support of online Internet connectivity experts to help your organization to assess or enhance your ISP services so your Internet access solution matches your business requirements. Services provided by Progent's engineers include evaluation of your current bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and overseeing a smooth move to a different ISP and/or service arrangement. Network provisioning can include enhancing existing routers and deploying additional ones, setting up firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.

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  • 24-7 Technology Consulting Services Exchange 2000 Server Upgrade
    Network Consulting Microsoft Exchange 2000

    Progent is one of the most qualified network consulting companies for designing email solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses receive the full benefits of Exchange Server 2000 under typical scenarios such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 Server management.

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  • 24/7 Mandriva Linux Services
    Red Hat Linux Computer Engineer

    Progent's Linux consulting experts offer small businesses and developers help with managing and maintaining Linux computers that run with Microsoft-powered networks. Progent offers your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM credentials. This broad array of expertise provides you with an easy one-stop source to show you how to build and maintain a protected and reliable cross-platform network and communications solution that supports Linux and Microsoft interoperability by combining Windows with leading Linux derivatives such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.

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    Postini Services

    Email Guard from Postini offers continually upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and support firm. If your organization is too small to purchase for a regular Postini license, you can still get the use of Postiniís Perimeter Manager services via Progentís E-Mail Guard spam filtering and anti-virus service offering. Progentís certified e-mail protection consultants can show you how to develop an email defense strategy that features anti-spam and anti-virus services and processes.

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  • Microsoft Certified Expert Windows 2000 Engineer
    Windows Server 2000 Upgrade Consultant

    Progent's certified Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2000 Servers and can streamline system administration, provide technical support and repair, and enhance security. Progent can also show you how to design, rationalize, and execute a plan to upgrade from Microsoft Windows Server 2K to Windows Server 2003. Progent is experienced in designing pilot programs to eliminate the technical risk involved with moving to Windows Server 2003 by identifying possible hardware and software compatibility problems.

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  • SharePoint 2013 eDiscovery Center Integration Support SharePoint Server 2013 Integration
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  • Immediate CCIE Certified Catalyst Switch Information Technology Consulting
    Catalyst Switch VLAN Support and Integration

    With Cisco Catalyst switches for small and mid-size companies, Cisco allows companies to gain all the benefits of bringing intelligent services to their networks. Cisco's switching technology allows you to enable features to make your IT network sufficiently robust to accommodate time-critical needs, expandable to facilitate growth, secure enough to protect restricted information, and designed for prioritizing and managing all traffic to optimize network performance. Progent's CCIE and CCNP certified consultants can help you select and deploy Catalyst switches that make sense for your business. In addition, Progent's certified security specialists can show you how to develop a comprehensive security policy and configure Cisco Catalyst switches so they powerfully enforce your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4500 switches, and Cisco Catalyst 6500 Series Switches.

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    Progent's certified Windows Server 2019 experts can assist your company to plan and carry out an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in capacity, speed, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.

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    Progent's virtual classroom webinars provide small businesses the cost savings, ease, and flexibility of online learning and the proven training techniques of expert teachers who utilize advanced technology to simulate real-time, interactive learning environments. Progent can provide online training for popular desktop software including elements of Microsoft Office suite such as Excel, Word, Publisher, and Outlook: Dynamics accounting and management products including Microsoft Dynamics GP; plus additional leading desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.

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  • Cisco Firepower 4000 Series Firewalls Online Consulting
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    The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your current PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, configure, tune, administer and debug firewall environments built around ASA 5500-X firewalls with Firepower Services.

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