Fast Phone Technical Support for Bakersfield California UNIX, Linux, or Solaris SystemsFor small and midsize companies located in Bakersfield California, Progent offers technical support for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX and Windows platforms. Progent has provided online troubleshooting to businesses in every state in the United States. (Refer to Progent's client recommendations). In addition, Progent can furnish the consultation CCIE-qualified network specialists for complex connectivity problems, as well as the assistance of CISA and CISSP-accredited security consultants to handle high-level security architecture and disaster recovery planning.

Progent's online support services offer excellent leverage because they have the practical background and the sophisticated technology to resolve the majority of network problems quickly. This lowers immediate costs because solutions require fewer billable minutes. Remote support also avoids the cost of sending an engineer to your site. Your organization saves even more in incidental costs by reducing or avoiding system downtime and related costs stemming from business disruption, upset customers and vendors, unproductive employees, and distracted management.

Progent's pricing policy for remote support is designed to get the most out of your network support dollar. Progent charges per minute for telephone-based assistance, so you pay just for the support that you actually get. In contrast to many remote service organizations, Progent requires no startup surcharge or minimum fees. Progent's one-minute billing unit and clean policy for billing eliminate situations where speedy. minor solutions somehow end up as large tabs. Progent's penchant for solving problems quickly translates into your company saving cash.

Progent's Online Service Technologies
Over the years, Progent has refined an array of customized tools and proven processes that promote the highest degree of efficiency for online engineering help and repair for small business IT systems. Progent provides protected VPN support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Watchguard. Protected VPN technology permits the consultants of Progent's Technical Response Center to link to your company's network remotely without compromising network security.

Progent's advanced customer support reporting application maintains thorough histories describing all support that Progent's clients have been provided. Progent's staff service personnel have the benefit of the history of support delivered to each customer by any engineer. This database of anomalies and resolutions is structured as an easily searchable proprietary knowledge base that allows Progent's remote technical engineers to share their knowledge company-wide to ensure that the value of Progent's support services improves daily. Progent's advanced certifications and close associations with key technology companies such as Cisco and Microsoft permit access to additional extensive technical support databases and permit priority response from vendors' internal support staff with the result that Progent's remote consulting experts are able to determine optimal solutions quickly.

Start Receiving Remote UNIX, Linux, Sun Solaris, or macOS and OS X Network Help from Progent
To get started with Progent's remote services in Bakersfield California or to learn additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If your company has a critical need for IT help, visit Immediate Urgent Support.

Remote Technical Support Services Offered Progent
Progent's remote technical support experts possess credentials in an extensive set of products and technologies. This breadth of IT skills permits Progent's consultants to address almost any emergency that may take place in a small or midsize company information system. Certificates held by Progent support experts in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications awarded to Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional, and Design Associate.

To help businesses with mixed-platform networks, Progent also provides the support of engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security experts, and CISSP-ISSAP engineers.

Online technical services provided by Progent to clients in Bakersfield include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX/Linux, Solaris, and macOS and OS X online consulting services cover a wide range of information technology including network architecture, email systems, network and process security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server hardware economization and easy administration, and migration from legacy systems to the latest Microsoft Windows or Linux-powered solutions. Progent's team-based approach to solving technical issues enables quick escalation, if necessary, to consultants with appropriate expertise to tackle challenging situations. This accelerates solutions of urgent problems, minimizes network downtime, and lowers support costs.

    Progent's UNIX/Linux support engineers can offer emergency online assistance for analyzing anomalies within UNIX/Linux systems powered by popular variants of UNIX such as:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • SGI/Irix
    Major Linux platforms for which Progent offers expert support include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert for Complex Network Problem Solving
    Cisco CCIE Engineers for Bakersfield CaliforniaThe Cisco Certified Internetwork Expert certification is the premier recognition for network infrastructure professionals, and indicates a person's networking skills at the master level. Cisco CCIEs can deal with the most difficult challenges encountered in network infrastructure planning, integration, administration, protection, and problem solving. Cisco CCIEs operate on a privileged basis with Cisco's in-house engineers in isolating anomalies with Cisco IOS Software network management tools and developing workarounds or identifying software patches. CCIEs provide exceptional value because their broad expertise allows them to solve the most complex problems rapidly. In common instances, less experienced service providers can wrestle for many hours or even days with the same problems that a Cisco-qualified CCIE can fix in minutes. Few service organizations make Cisco CCIEs accessible to support small and mid-size companies. Progent can provide fast phone access to a CCIE so you can get immediate help for serious network issues that are impacting business efficiency but are not within the scope of your local computer support resources. Progent's CCIE support experts can connect to your environment via the latest on-line troubleshooting technology in order to perform quick, safe, and economical analysis and remediation. Progent's CCIEs can provide expertise in all of Cisco's top-selling selection of networking appliances including PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, plus Virtual Private Network products.

  • Authorized Microsoft Windows Experts
    MS Windows Support for Bakersfield CaliforniaProgent's Microsoft-premier remote service engineers can provide network problem solving and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of consulting engineers who can help your company with a wide range of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, MS Exchange 2019 Server deployment, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange 2010 monitoring and support, SharePoint 2016 migration and hybrid deployment consulting services, SharePoint Server 2019 design and deployment, Microsoft Teams migration expertise, Skype for Business Server migration support, Microsoft Lync Server management and Microsoft Office Communications Server 2007 upgrade, Forefront TMG management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring, Project Server training, Small Business Server 2011 consulting, and Windows Essentials migration and cloud integration.

    Progent also offers a broad array of remote desktop support and troubleshooting services including Microsoft Windows 7 migration help, moving to 64-bit desktop applications, configuring Office 2010, and streamlining workstation deployment.

  • CISSP, ISSAP, and CISM Certified System Security Consultants
    CISSP Certified System Security Engineers for Bakersfield CaliforniaProgent's qualified CISM and CISSP security consultants offer a variety of system protection services to bolster the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Windows environment against attacks or assist you to clean up rapidly following a damaging penetration. Security services offered by Progent cover in depth security audits utilizing tools such as GFI LANguard, AMAP Application Scanner, and products from Solar Winds tools and Netcat; rapid cleanup after malicious assaults; integrating firewalls; building safe techniques for off-site and mobile access; defending your messaging infrastructure from viruses, spam and DHA attacks; and instituting 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online support to help companies of all sizes connect their IT infrastructure with leading public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid topologies that seamlessly combine local IT assets along with public clouds. To help you to incorporate cloud services with physical datacenters, Progent can provide a variety of public cloud migration services such as Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform planning and integration expertise. Progent has more than two decades of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Special Support Services Offered by Progent
Progent offers the services of seasoned online consulting professionals for special projects that small businesses frequently need. Billing rates for ongoing consulting tasks are determined based on the qualifications of the engineers involved. Progent's background in these important areas of computer technology allows customers to execute major initiatives within budget and on schedule. Progent's special remote consulting services include:
  • Call Center Support
    Progent's Help Desk Call Center support alternatives for small companies with networks that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Helpdesk services, and Call Center process consulting. Progent's Standard Call Center support services are designed for smaller companies who don't have the money or time to support an in-house Call Center but who require fast response from an effective Call Center with proficient phone support plus the available expertise to escalate the most challenging tasks to high-level engineers.

    Progent's shared Help Desk services allow your business to split the load for Help Desk support transparently between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around the top professional services automation (PSA) tool for handling service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Help Desk Call Center consulting support can support you in building an effective new Help Desk or enhancing your existing organization, evaluating or customizing Call Center software products to handle the particular requirements of your company, or adding occasional phone support staff to reinforce your existing Help Desk Call Center resources to deal with high-demand scenarios like software migrations, major upgrades, or rolling out brand new applications.

    Progent's Help Desk Call Center team of veteran network experts gives your customers in Bakersfield California rapid assistance from a reliable technical support group with substantial experience offering phone help and remote diagnostics for computer environments powered by UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk perception as a significant enabler of business performance, and Progent's goal is to resolve and not merely report IT problems.

  • Business Applications Support: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts Group provides remote professional consulting expertise and education in specific application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also offers consulting expertise, custom programming, and education for popular Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and Office Excel. For more on Progent's consulting, custom programming, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

    Progent's Mac professionals can nurture the imaginative components of Mac systems by providing phone-based consulting services and education in imaging, sound, and video. Progent's consultants can provide expertise in a variety of Mac creative tools including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's consultants can also help you with special projects such as scanning or digitizing audio/video or putting together an audio/video post production lab.

    Remote Network and Server Monitoring Services
    Progent offers companies in Bakersfield California remote computer system monitoring services powered by Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent to suit your business so that your network support is proactive and automated. By detecting looming trouble spots before they cause network outages, automated monitoring can ward off inconvenient and costly network failures. Progent can also assist with server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft systems, or environments that support a combination of operating systems.

How Your Bakersfield California Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent phone-based expertise with UNIX, Linux, Solaris, or Apple macOS and OS X networks, visit Progent's Nationwide Remote Support, call 1-800-993-9400, or refer to Contact Progent.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Onsite IT Consulting
Progent locations in Southern Central Valley

City Address Phone Link
Bakersfield 2005 EYE Street, Suite #6
Bakersfield, CA 93301
United States
(661) 855-4155 Bakersfield Network Support Services
Fresno 1444 Fulton Street
Fresno, CA 93721
United States
(559) 878-5500 Fresno Network Support Services

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    SQL Server 2014 incorporates major improvements in critical areas such as speed, availability, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services such as system design, configuration, management, remediation, and software development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 deployment.

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    The Help Desk support model used by Progent's Technical Response Center gives small and midsize businesses an affordable option to reliance on freelance service individuals by offering broad technical knowledge accessible to multiple engineering teams, optional 24x7 access to emergency assistance, fast escalation to world-class experts for handling even the most complex issues, support consistency and reliability, prompt follow-up overseen by veteran support managers, a choice of easy-to-use techniques for initiating support tasks, plus a high level of process transparency made possible by trouble ticket updates and available through a web portal.

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    Progent's Microsoft-certified consultants can help you to enhance your application servers or desktops from 32 bits to 64 bits. Progent can help your company to calculate the costs and benefits of upgrading to 64-bit computing, design an affordable upgrade process that minimizes business interruptions, and provide inexpensive, professional online help to aid your organization to install 64-bit operating systems and applications on your existing computers.

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    Progent's Microsoft-certified consulting experts have over a decade of experience planning, implementing, optimizing and troubleshooting SCOM solutions and offer organizations of any size expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs based on leading practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to fix critical issues uncovered by SCOM 2012.

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    Progent's webinar training classes provide small businesses the affordability, convenience, and versatility of web-based learning and the proven pedagogic techniques of experienced instructors who utilize the latest technology to reproduce live, interactive classes. Progent offers remote training for key desktop applications including components of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Outlook: MS Dynamics business accounting and analytics software such as Microsoft Dynamics GP; plus other leading desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    VMware's NSX virtual network platform enables you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager (SRM) allows automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM system architect to assist you to design, configure, test and administer a DR system powered by VMware Site Recovery Manager and VMware NSX.

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    For custom application development, Progent can provide software design experts to produce business applications in areas such as commercial transaction webs, web development, Microsoft Business Solutions packages including Microsoft Dynamics GP, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build custom eCommerce applications powered by Microsoft ASP.NET. Also, Progent can provide expertise in a broad range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.

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    Progent's Microsoft authorized Consultants offer three ways to help mid-size and large businesses develop an efficient and successful in-house Network Support Help Desk Call Center. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, management reporting, education of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Support Services help organizations analyze the various top level Help Desk application programs available and decide which products might be excessively costly, lack critical capabilities, or align poorly with your company's business goals. Progent also offers temporary staffing for organizations who want to augment their in-house Help Desk team for special projects or to substitute for vacationing or indisposed personnel.

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    Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience provides you with a convenient one-stop consulting firm to show you how to create and manage a secure and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE, Debian-GNU and Slackware.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that embodies over 25 years of background helping manufacturing, distribution and service organizations to simplify complicated supply chains and streamline critical business processes to get products to market quickly and meet customer commitments consistently. Progent offers the expertise of an ERP specialist with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that spans from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, training, and database administration.

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    Progent's IT outsourcing packages provide budget-friendly computer consulting for small companies. Whether it includes planning network architecture, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your system, or creating a web-based eCommerce application, outsourcing your IT engineering services can contain expenses and minimize uncertainties, allowing IT service budgets to grow in a more linear and controlled manner than is possible by building up a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a secure and robust system foundation for your vital applications based on Microsoft Windows.

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