Fast Remote Support for Bakersfield California UNIX, Linux, or Solaris NetworksFor small companies located in Bakersfield California, Progent offers technical support for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for environments that include a combination of UNIX and Windows platforms. Progent has delivered online troubleshooting to companies in every state in the United States. (See Progent's customer testimonials). In addition, Progent can furnish the consultation Cisco CCIE-certified engineers for challenging infrastructure problems, as well as the services of CISSP and CISM-certified security engineers to handle high-level security architecture and disaster recovery preparedness.

Progent's remote technical support services offer exceptional value because they have the practical background and the advanced tools to resolve most network problems quickly. Efficient support reduces direct expenses because service calls take up fewer billable consulting minutes. Online help also eliminates the expense of dispatching an engineer to your site. Your company saves even more with indirect expenses by minimizing or eliminating network downtime and associated losses due to business disruption, disgruntled customers and vendors, unproductive workers, and distracted management.

Progent's billing policy for remote help is designed to get the most out of your IT service dollar. Progent charges per minute for telephone-based consulting, so you are billed exclusively for the services that you receive. Unlike many remote support organizations, Progent imposes no service activation fee or minimum fees. Progent's per-minute granularity and clean model for pricing save you from situations where quick repairs somehow turn into major invoices. Progent's skill at handling problems quickly results in your company spending less cash.

Progent's Online Support Technologies
Through years of experience, Progent has refined a set of customized technologies and field-proven processes which permit the highest level of effectiveness for remote consulting and troubleshooting for small business IT networks. Progent offers secure Virtual Private Network support for VPN gateways from a variety of leading vendors including Microsoft, Cisco, Juniper, Netscreen and Watchguard. Secure VPN connectivity permits the experts of Progent's remote service group to interface to your company's system without violating corporate security.

Progent's highly evolved technical support database application stores thorough documentation describing the support that Progent's customers have been provided. Progent's authorized engineers have the benefit of the history of assistance delivered to each Progent customer by every Progent consultant. This database of issues and responses is organized as a conveniently retrievable internal knowledge base that enables Progent's online support engineers to communicate their experiences with the whole team to make sure that the efficiency of Progent's support services grows over time. Progent's high-level accreditations and working associations with major industry leaders including Cisco and Microsoft make available additional massive technical support databases and allow quick response from vendors' in-house product engineers with the result that Progent's online service experts are able to arrive at the best solutions promptly.

Start Receiving Online UNIX/Linux, Sun Solaris, or macOS and OS X Computer Help from Progent
To access Progent's phone services in Bakersfield California or to find out additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical need for IT support, go to Immediate Urgent Support.

Remote Network Support Services Provided by Progent
Progent's phone-based network support experts possess certified skills in a comprehensive set of technologies. This broad range of IT skills permits Progent's engineers to tackle almost any crisis likely to take place in a small or midsize company information system. Certificates awarded to Progent support experts in UNIX-family platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support consultants include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.

To provide assistance to companies with multi-OS networks, Progent also offers the skills of engineers who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP network security experts, and CISSP-ISSAP consultants.

Phone-based technical services provided by Progent to customers in Bakersfield include:

  • UNIX, Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based support services address a wide spectrum of information technology including network architecture, email solutions, system and process security, UNIX/Linux and Windows integration, VMware technologies for server hardware economization and simplified administration, and transitioning from legacy applications to the latest MS Windows or Linux-powered environments. Progent's team-based methodology for resolving network issues promotes fast escalation, when required, to consultants with appropriate experience to tackle challenging scenarios. This expedites solutions of critical problems, reduces lost productivity, and lowers service costs.

    Progent's UNIX and Linux consultants can offer urgent online help for troubleshooting problems affecting UNIX/Linux networks based on leading versions of UNIX such as:

    Important Linux platforms for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE Linux
    • Debian-GNU
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Troubleshooting
    Cisco CCIE Consultants for Bakersfield CaliforniaThe Cisco CCIE credential is the top recognition for networking engineers, and validates a consultant's technical skills at the master level. Cisco qualified CCIEs know how to resolve the most difficult issues occurring in network infrastructure design, integration, administration, security, and problem solving. Cisco CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in isolating anomalies with Cisco IOS Software network management tools and developing alternate approaches or locating program updates. CCIEs offer excellent cost-effectiveness because their broad experience allows them to solve even the most difficult problems quickly. In common cases, less experienced service providers can struggle for hours or even days with identical tasks that a CCIE can resolve in a few minutes. Few consulting firms make Cisco CCIEs accessible to assist small and medium sized businesses. Progent offers quick telephone contact with a Cisco CCIE so your company can receive urgent help for complex network infrastructure problems that are hurting worker productivity but are not within the comfort zone of your local computer maintenance providers. Progent's Cisco CCIE support experts can connect to your network using state-of-the-art on-line support technology in order to perform fast, secure, and economical analysis and repair. Progent's CCIEs offer assistance with all of Cisco's top-selling selection of networking products such as PIX 500 Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as Virtual Private Network products.

  • Certified Microsoft Windows Experts
    Microsoft Windows Support for Bakersfield CaliforniaProgent's Microsoft-premier remote support experts offer computer repair and IT help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your company the assistance of consulting engineers who can assist you with a wide range of technology support services such as Windows Server 2012 R2 integration, Windows Server 2008 R2 installation, Microsoft Exchange 2019 integration, MS Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 management, SharePoint 2016 migration and hybrid deployment consulting services, SharePoint 2019 planning and integration, Microsoft Teams consulting, Skype for Business Server planning and deployment consulting, Lync Server 2013 management and Microsoft Communications Server troubleshooting, Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring, Project Server planning, Small Business Server support, and Windows Essentials cloud integration.

    Progent in addition offers a broad range of online desktop services including Microsoft Windows 7 migration support, upgrading to 64-bit workstation applications, configuring Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISM and CISSP Premier System Security Consultants
    CISSP Certified System Security Professionals for Bakersfield CaliforniaProgent's certified CISM and CISSP security engineers offer a range of security services that can bolster the protection of your UNIX, Linux, Solaris, Apple Mac or Windows network against assaults or assist your business to recuperate quickly following a damaging penetration. Security consulting services available from Progent include: comprehensive security audits utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; rapid recuperation from virus and worm assaults; setting up firewalls; establishing secure mechanisms for remote and mobile access; guarding your email system from viruses, spam and DHA attacks; and setting up round-the-clock proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote consulting services to help companies of any size integrate their networks with popular public clouds such as Microsoft Azure and Amazon Web Services. Progent can help you to design and administer cost-effective ecosystems that support Windows and Linux systems and apps in either cloud-only solutions or in hybrid topologies that seamlessly combine physical resources along with public cloud services. To help you to integrate cloud services with networks, Progent can provide a range of public cloud integration support services such as Microsoft 365 integration solutions with on-premises Exchange deployments, Azure hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform (GCP) integration expertise. Progent has over two decades of background delivering high-level consulting support remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
Special Consulting Programs Offered by Progent
Progent offers the services of seasoned online consulting professionals for special IT projects that small companies often need. Billing charges for longer-term development or consulting tasks are set based on the qualifications of the engineers involved. Progent's background in these special fields of computer technology allows customers to execute critical initiatives economically and on time. Progent's project-based remote engineering services include:
  • Call Center Expertise
    Progent's Call Center programs for small companies with networks based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include comprehensive Help Desk outsourcing, Virtual Helpdesk support services, and Help Desk consulting. Progent's Standard Call Center support services are intended for smaller businesses who don't have the money or time to build and maintain an in-house Help Desk but who want fast response from an efficient Call Center with professional telephone assistance plus the in-depth expertise to escalate complex trouble tickets to high-level engineers.

    Progentís Co-managed Help Desk services allow your IT organization to split responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is a collaborative service desk solution built around the leading professional services automation platform for handling end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Help Desk Call Center consulting services can support you in establishing an effective new Help Desk or improving your established organization, evaluating or modifying Help Desk software to address the special requirements of your business, or providing temporary phone support personnel to work with your in-house Help Desk Call Center resources during unusually busy scenarios such as software transitions, mass updates, or installing new applications.

    Progent's Call Center staff of experienced information technology experts offers your computer users in Bakersfield California fast communication with a large technical support group with years of experience providing phone help and remote diagnostics for IT systems based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's concentration is to earn the Help Desk Call Center recognition as a major contributor to business performance, and Progent's target is to resolve and not just document technical issues.

  • Business Applications Support: Education, Custom Programming, and Troubleshooting
    Progent's Applications Consulting Team provides remote advanced engineering expertise and education in specific business application fields including Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, customization, and training for Microsoft applications such as Microsoft CRM, Office Project, Word, and MS Excel. For more information concerning Progent's expertise, custom development, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Group.

    Progent's Mac consultants can promote the creative facets of Apple Mac computing by delivering phone-based consulting services and training in graphics, audio, and motion video. Progent's consultants can provide help in a variety of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, and Adobe After Effects. Progent's Mac experts can also assist you with specific projects such as scanning or digitizing audio/video or setting up an audio/video production facility.

    Online Network and Server Monitoring Services
    Progent can provide companies in Bakersfield California remote computer system monitoring services powered by MS System Center Operations Manager network monitoring, customized by Progent to accommodate your environment so that your computer maintenance is proactive rather than reactive. By detecting possible trouble spots before they grow into full-scale emergencies, proactive monitoring can avoid disruptive and expensive information system breakdowns. Progent can also deploy network monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Windows networks, or environments powered by multiple OS platforms.

How Your Bakersfield California Company Can Contact Progent's Remote Support Experts
To contact Progent about urgent phone-based help with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Nationwide Phone-Based Help, phone 1-800-993-9400, or go to Contact Progent.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Onsite IT Consulting
Progent locations in Southern Central Valley

City Address Phone Link
Bakersfield 2005 EYE Street, Suite #6
Bakersfield, CA 93301
United States
(661) 855-4155 Bakersfield Network Support Services
Fresno 1444 Fulton Street
Fresno, CA 93721
United States
(559) 878-5500 Fresno Network Support Services

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    Dynamics GP/Great Plains allows you to grow and control your business better by delivering deep access to decision-driving data and a rapid ROI. Dynamics GP/Great Plains offers major business benefits such as its ability to expand the reach of your company, handle your accounting, computerize financial operations, standardize procedures across your company, improve inventory control, increase order accuracy, expand revenue and minimize turnaround time, and increase cash flow. Progent can help you configure and maintain a reliable, safe server and network foundation to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to make sure you reap the full benefits of your Microsoft Dynamics GP/Great Plains software.

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    Progent's Wi-Fi site survey services make it easy to plan, deploy and troubleshoot a Wi-Fi network optimized for your environment, providing your business a WLAN that delivers the reception, speed, density, security, and roaming ability your company requires.

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    Microsoft Exchange 2013 includes significant enhancements to the functionality of its predecessor Exchange 2010 and delivers powerful innovations plus a revamped architecture. These enhancements favorably impact key areas including manageability, availability, compliance, operational costs, teamwork, expandability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of upgrading to Microsoft Exchange 2013, design an efficient test and deployment strategy, and train your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers affordable online consulting and support and management for Microsoft Exchange Server 2013.

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    Progent's Cisco certified wireless networking consultants can provide affordable online and onsite support for both end-of-life and modern 802.11ac Aironet wireless access points and Progent can assist you to plan and maintain wireless environments that include indoor and outdoor/ruggedized Aironet access points.

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    Progentís high availability system consultants offer non-stop computing support, disaster recovery planning, system load balancing, fault-tolerant interoffice access, high-availability Internet architecture design, fault-tolerant data center consulting, and other high-availability operations services to help your company integrate a 24x7 network for line-of-business applications. Progent has the experience to develop economical, fault-tolerant systems by utilizing the evolving library of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster. Progentís Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-site network with a completely mirrored Internet connection and efficient network load balancing.

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    Progent offers expert remote support services to help businesses connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your it team to design and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-based systems or in hybrid topologies that seamlessly combine physical resources along with public cloud services. To assist you to incorporate cloud services with networks, Progent offers a variety of public cloud migration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has more than 15 years of background delivering advanced consulting support online, and Progent can make sure you successfully carry out your cloud integration projects on schedule and within your budget.

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    GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security professionals. GIAC certifications are recognized by businesses and institutions all over the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide expertise with all of the network security services covered under GIAC certification including evaluating network security mechanisms, event management and response, intrusion detection, web-based services security and security information and event management (SIEM) solutions.

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    If you are developing UNIX-based software on a network that includes Windows-based processors, desktops, and office applications, Progent can provide full-service IT outsourcing that allows you to focus on your field of strategic know-how while avoiding the constant hassle of managing your company information system. By using smart network monitoring and by providing remote and on-site support as your company needs it, Progent offers an economical alternative for managing an IT system that provides high reliability, security, and efficiency. Progent's developer support services include full-service network support outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, proactive network monitoring services, and Help Desk outsourcing.

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    Hyper-V 2016 incorporates key features initially developed for and proven on Azure, among the world's biggest public clouds. This pedigree significantly improves the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, reliability and disaster recovery. Progentís Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your organization, set up test systems to confirm the ability of Hyper-V 2016 to run your vital workloads, design an efficient network topology for a cloud-centric or hybrid installation, create and carry out a smooth upgrade strategy, educate your IT management and support staff, and provide ongoing consulting and debugging support to ensure that your Hyper-V 2016 investment gives you maximum business value.

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    Progent's Help Desk outsourcing and co-sourcing services help companies to cut costs and improve productivity.

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    Progentís Disaster Recovery/Business Continuity consultants have extensive backgrounds assisting small businesses to minimize system downtime by offering cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network architecture, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can help you to plan and validate a sensible business continuity plan that matches your business needs and budget. Progentís disaster recovery engineers can help you to architect, deploy, and support resilient technologies such as redundant Internet access, virtualized servers, fail-over clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.

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    Lync 2013, now called Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications environment that supports the modern BYOD computing model with instant messaging (IM), presence, web meetings with app sharing and whiteboard, as well as IP-based and PSTN telephony across a broad range of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can help you to assess the advantages of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your present and long-term goals, implement Lync 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your IT team and end users. Progent offers in-depth expertise in critical pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist you to integrate Lync Server 2013 with popular Microsoft 365 apps such as Outlook clients and PowerPoint.

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    MS Office Communications Server delivers Instant Messaging and presence as part of an extensible, world-class package offering advanced security, transparent integration with popular Microsoft software, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. The product allows cost savings and elevated operational efficiencies, increased worker productivity, and stronger IP security. MS Office Communications Server has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified unified communications consultants offer online and on-premises support and mediation services for your Office Communications Server deployment and can assist you to assess the advantages of migrating to Microsoft's Skype for Business. Progent can also assist you to design and carry out an efficient upgrade that will add business value to your information network

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    Progent's Cisco CCIE wireless network infrastructure consultants can provide online or on-premises integration and troubleshooting support to help you to design, configure, upgrade, optimize, administer and debug Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your Wi-Fi environment with your wired network and cloud-hosted resources to build an enterprise connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, location and configuration of Aironet Wi-Fi APs to accommodate your unique office design, construction, and anticipated network traffic.

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    Before Progentís MOM-based solution, system issues were handled reactively, once workers were impacted by them. With the help of proactive, automated warnings and trend reports sent by MOM, Progent can now ward off system troubles before they grow to be serious enough to disrupt network uptime. Because of MOM, Progent can resolve looming problems before clients suspect that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to deliver small company networks enterprise-class reliability, security and performance.

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  • Urgent Connectix Virtual Server IT Consultant
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    Microsoft Virtual Server, hosted on the Microsoft Windows Server 2003 operating system and powered by software first developed by Connectix, provides the power necessary to carry out server consolidation, software upgrade, and server quarantine tasks through virtualization techniques in an enterprise-ready IT environment with advanced expandability, manageability, and reliability. Microsoft has aimed Virtual Server 2005 at businesses wishing to enhance operational efficiency in software programming and piloting, migration from legacy line-of-business software, and server consolidation. Progent's professional Virtual Server consultants can help your IT staff to evaluate and integrate MS Virtual Server.

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    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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    Progent's expert consultants can show you how to design and implement an efficient in-place Exchange Server 2007 migration strategy that avoids productivity disruption, reduces ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-location migrations, Progent offers the background to finish your move quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange Server 2007 that are best aligned to your business needs.

  • Windows Server 2019 Storage Spaces Direct Support and Setup Expert Microsoft Certified Windows Server 2019 Consulting Services
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    Progent's wireless site survey and predictive modeling make it easy to design, deploy and debug a Wi-Fi LAN adapted to your facilities, offering you a WLAN that has the reception, speed, density, Quality of Service, data protection, and hand-off capability your company requires. Wireless site survey services from Progent include online predictive modeling for planning a wireless LAN and onsite site survey services for validating, optimizing, and troubleshooting a functioning Wi-Fi network.

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    Progent's CCIE-certified networking consultants can assist you to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.

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