Immediate Remote Support for Bakersfield California UNIX, Linux, or Sun Solaris NetworksFor small companies located in Bakersfield California, Progent offers support for information systems powered by UNIX or Linux or for networks that feature a mix of UNIX and Windows platforms. Progent has provided remote troubleshooting to companies in every state in the U.S. (Refer to Progent's client testimonials). Progent also offers the consultation CCIE-qualified engineers for challenging infrastructure issues, as well as the assistance of CISA and CISM-accredited security consultants to handle advanced security architecture and disaster recovery planning.

Progent's online technical support engineers offer excellent leverage due to the fact that they have the real-world background and the advanced tools to solve the majority of information system issues rapidly. Efficient support reduces direct expenses because solutions take up fewer chargeable consulting minutes. Online support also avoids the expense of dispatching a consultant to your office. Your organization benefits even more with incidental expenses by minimizing or avoiding network downtime and related costs stemming from business discontinuity, disgruntled clients, idle employees, and distracted management.

Progent's billing policy for online help is designed to stretch your network support dollar. Progent bills on a per-minute basis for phone assistance, so you owe just for the services that you actually get. Unlike typical remote service organizations, Progent requires no startup surcharge or minimum payments. Progent's per-minute billing unit and simple policy for billing avoid situations where speedy. minor solutions manage to end up as substantial invoices. Progent's penchant for handling technical issues quickly results in your business saving money.

Progent's Remote Support Tools
Through years of experience, Progent has refined an arsenal of customized technologies and field-proven processes which permit the maximum degree of effectiveness for remote help and repair for small and midsize business information systems. Progent offers secure VPN support for gateways from multiple popular companies including Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Protected VPN technology allows the engineers of Progent's online support team to communicate with your company's environment without compromising system security.

Progent's advanced customer support reporting system keeps extensive histories for all service that Progent's customers have received. Progent's team consultants have the benefit of the history of all help rendered to every client by any engineer. This history of trouble tickets and repairs is stored as a readily searchable proprietary database that enables Progent's online technical professionals to communicate their knowledge with the whole team to ensure that the quality of Progent's support improves daily. Progent's high-level certifications and close associations with key vendors including Cisco and Microsoft permit access to additional vast technical support databases and allow quick access to vendors' internal engineering staff so Progent's remote consulting specialists are able to arrive at the best resolutions promptly.

Get Online UNIX, Linux, Solaris, or Apple macOS and OS X Technical Assistance from Progent
To get started with Progent's remote support in Bakersfield California or to find out more about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical need for network help, visit Immediate Urgent Support.

Remote Technical Support Services Offered Progent
Progent's phone-based network support experts have advanced credentials in an extensive array of products and technologies. This broad range of IT skills enables Progent's engineers to resolve almost any crisis likely to take place in a small business information system. Certifications awarded to Progent support experts in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support engineers include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To support companies with multi-platform networks, Progent also offers the support of consultants with high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) consultants.

Online support services provided by Progent to clients in Bakersfield include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote consulting services address a broad array of information technology such as network architecture, email solutions, network and operational security, UNIX/Linux and Windows coexistence, virtual server technologies for server economization and easy management, and transitioning from older applications to the latest MS Windows or Linux solutions. Progent's team-oriented methodology for solving technical issues promotes quick escalation, when required, to engineers with task-relevant experience to tackle complex situations. This expedites repair of critical problems, reduces network downtime, and lowers service expense.

    Progent's UNIX and Linux consultants can offer emergency phone-based help for diagnosing problems within UNIX/Linux networks based on leading derivatives of UNIX such as:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO
    • Silicon Graphics IRIX
    Important Linux versions for which Progent can provide expertise include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware Linux

  • Contact a Cisco CCIE for Complex Infrastructure Problem Solving
    Cisco CCIE Engineers for Bakersfield CaliforniaThe Cisco Certified Internetwork Expert (CCIE) certification is the top recognition for network professionals, and certifies an individual's networking skills at the expert level. Cisco qualified CCIEs know how to deal with even the most intractable challenges associated with network planning, integration, maintenance, security, and repair. Cisco qualified CCIEs can cooperate closely with Cisco's internal product support engineers in isolating anomalies with Cisco IOS network administration tools and coming up with alternate approaches or identifying software updates. Cisco qualified CCIEs provide excellent cost-effectiveness because their broad expertise enables them to resolve even the most intractable problems rapidly. In many cases, less qualified service providers can struggle for many hours or even days with the same tasks that a CCIE can resolve in a few minutes. Few support firms make Cisco-qualified CCIEs available to help small and medium sized businesses. Progent offers quick phone contact with a Cisco CCIE so you can receive timely help for complex network infrastructure issues that are lowering worker productivity but are beyond the scope of your ordinary IT service providers. Progent's CCIE support experts can tie into your network using sophisticated on-line troubleshooting tools in order to provide efficient, safe, and affordable analysis and remediation. Progent's Cisco CCIEs offer expertise in the complete line of Cisco's industry-leading selection of networking products such as PIX Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, secure broadband and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) systems, Catalyst switches, as well as Virtual Private Network technology.

  • Certified MS Windows Experts
    Microsoft Windows Support for Bakersfield CaliforniaProgent's Microsoft-expert remote service experts can provide network problem solving and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can help your company with a wide variety of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, Microsoft Exchange 2019 integration, MS Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange Server 2010 maintenance, SharePoint Server 2016 migration and hybrid deployment support, SharePoint 2019 planning and configuration, Microsoft Teams consulting, Microsoft Skype for Business Server migration support, Lync Server integration and Microsoft Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition can deliver a wide range of remote PC desktop consulting and support services including Windows 7 integration, upgrading to 64-bit desktop software, integrating Microsoft Office 2010, and automating workstation deployment.

  • CISSP, ISSAP, and CISM Premier System Security Engineers
    CISSP Premier Network Security Professionals for Bakersfield CaliforniaProgent's accredited CISM and CISSP network security engineers offer a variety of security services that can strengthen the immunity of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against assaults or assist your company to recuperate quickly after a damaging penetration. Security support services offered by Progent include: in depth network security analysis using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Nikto; quick recovery from virus and worm assaults; configuring firewalls; designing secure techniques for remote and mobile connectivity; securing your email infrastructure against spam and DHA attacks; and offering 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert remote support to help businesses of any size integrate their networks with popular public cloud platforms including Azure and Amazon AWS. Progent can help you to plan and manage cost-effective environments that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that utilize local resources as well as public clouds. To assist you to integrate public cloud services with networks, Progent offers a variety of public cloud integration services such as Microsoft 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud planning and integration consulting. Progent has more than two decades of experience delivering advanced consulting expertise online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Additional Support Services Available from Progent
Progent can provide the services of seasoned remote consulting experts for special projects that small companies frequently request. Progent's charges for ongoing development or consulting projects are set according to the qualifications of the consultants required. Progent's experience with these important areas of information technology allows clients to complete critical projects economically and on schedule. Progent's project-based remote engineering services include:
  • Call Center Support
    Progent's Call Center support alternatives for small and midsize organizations with environments based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk Call Center outsourcing, Virtual Helpdesk services, and Call Center consulting. Progent's Standard Help Desk Call Center support services are ideal for small businesses who lack the resources to build and maintain an internal Call Center but who require quick response from a reliable Call Center with professional phone assistance as well as the technical depth to escalate complex trouble tickets to advanced consultants.

    Progent's Help Desk Co-management services make it possible for your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's large roster of seasoned technical support technicians and matter experts (SMEs). Progent's Help Desk sharing service is an advanced service desk solution built around the top professional services automation (PSA) tool for managing service requests, ticketing, responsibility, status tracking, and reporting.

    Progent's Help Desk consulting expertise can assist you in building an efficient new Call Center or improving your existing one, identifying or customizing Help Desk application software to meet the unique requirements of your business, or adding temporary online personnel to reinforce your internal Help Desk Call Center resources during demanding scenarios like software transitions, mass upgrades, or installing brand new business software.

    Progent's Help Desk Call Center staff of veteran information technology experts offers your clients in Bakersfield California immediate assistance from an effective support group with substantial experience offering telephone-based support and remote troubleshooting for computer environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's charter is to give the Help Desk recognition as a major contributor to business performance, and Progent's aim is to fix and not just track network problems.

  • Applications Support: Training, Custom Programming, and Problem Solving
    Progent's Applications Experts Group provides online and in-depth consulting support and training in key business application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and CRM. Progent also offers expertise, custom development, and training for familiar Microsoft business applications including CRM, MS Project, MS Word, and MS Excel. To read more on Progent's consulting, programming, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

    Progent's Apple Mac experts can nurture the imaginative components of Apple Mac environments by offering phone-based consulting services and training in imaging, audio, and video. Progent's consultants can provide expertise in a range of Apple Mac creative tools such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's consultants can also help you with specific jobs such as capturing or digitizing audio/video or configuring an audio/video post production facility.

    Online Network Monitoring Support
    Progent offers companies in Bakersfield California remote network and server monitoring services powered by Microsoft System Center Operations Manager network monitoring, enhanced by Progent to fit your environment so that your IT support is proactive rather than reactive. By anticipating emerging trouble spots before they expand into full-scale emergencies, remote monitoring can minimize inconvenient and expensive network failures. Progent can also utilize system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft Windows networks, or networks based on a mix of platforms.

How Your Bakersfield California Business Can Contact Progent's Remote Service Professionals
To contact Progent about urgent online assistance with UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, visit Progent's Urgent Online Help, phone 1-800-993-9400, or refer to Contact Progent.

Southern Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout Fresno, Tulare, and Kern Counties.

Onsite IT Consulting
Progent locations in Southern Central Valley

City Address Phone Link
Bakersfield 2005 EYE Street, Suite #6
Bakersfield, CA 93301
United States
(661) 855-4155 Bakersfield Network Support Services
Fresno 1444 Fulton Street
Fresno, CA 93721
United States
(559) 878-5500 Fresno Network Support Services




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    Progent's seasoned ransomware recovery experts can assist you to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    Progent's Microsoft-certified consultants have two decades of background providing e-mail and unified telecommunications/email solutions for companies. Progent offers economical Exchange Server support services to strengthen email security and virus protection, achieve fault tolerant email, and facilitate remote and mobile email access. Progent's Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Exchange Server 2010.

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  • Network Consultants Juniper Junos Configuration Juniper Junos Configuration Information systems Security Outsourcing
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    Server proliferation wreaks havoc on network budgets and administrative resources. Server consolidation through a virtual infrastructure offers lower TCO of servers and quicker ROI, more efficient utilization of servers, streamlined operations, enhanced system availability, and easier manageability. Common uses for virtual machines are resource consolidation, low-cost platforms for mission-critical legacy applications based on obsolete operating systems, and inexpensive isolation of software development or evaluation environments from production systems.

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    Progent's wireless site survey and predictive modeling make it easy to design, deploy and debug a Wi-Fi LAN adapted to your facilities, offering your business a WLAN that delivers the reception, performance, capacity, Quality of Service, data protection, and hand-off ability your business requires. Wi-Fi site survey services from Progent include online predictive analysis for designing a Wi-Fi LAN and onsite survey services for confirming, optimizing, and debugging a functioning wireless LAN.

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    Progent can help you prepare and implement an efficient move to Microsoft Dynamics GP so that you retain your data, improve your protection, enhance your analytics, take full advantage of Microsoft Office integration, and reduce productivity disruption by designing and executing a smart migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can enhance your company reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Excel expertise. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce solutions that work seamlessly with Dynamics GP/Great Plains.

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  • IT Services Mandrake Linux, Sun Solaris, UNIX Bakersfield, Kern County
  • Professionals ProSight Remote Network Infrastructure Troubleshooting ProSight Remote Network Infrastructure Troubleshooting Help and Support
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  • Remote CRISC Cybersecurity Online Consulting CRISC Certified Risk Monitoring Integration Services

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    Forefront TMG 2010 builds on the proven security capabilities of ISA Server and offers a centrally managed Internet gateway that delivers a single-server solution for a variety of security features such as an application and network layer firewall, URL filtering, malware inspection, IPS, reputation services, VPN management, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security logging and reporting capabilities, allows customized reporting generated by SQL Server, works with Active Directory to simplify authentication and policy enforcement, and can be operated as a virtual server to lower expenses and enhance recoverability. Progent's Microsoft-certified consultants can assist you to design and execute test and production implementations; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing support and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway from Microsoft ISA Server 2006 or 2004.

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    Progent's Technical Response Center provides affordable nationwide extended hours online help for IT networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified support experts offer 24x7 telephone support and remote direct computer connection to troubleshoot and resolve technical problems rapidly and economically.

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    Colocation sites allow businesses to share world-class data centers for housing network hardware that supports vital applications and services. Progent's Microsoft and Cisco certified IT experts can assist your company with all aspects of your colocation strategy including selecting and migrating to a colocation site, creating system topology, defining required equipment, on-premises and remote troubleshooting, establishing online network administration, and training your IT staff.

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    SQL Server 2005 offers indispensable, standardized tools to IT professionals as well as to information workers, reducing the difficulty of designing, deploying, managing, and using company data and analytical applications on platforms ranging from handheld devices to corporate information networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require an IT consulting firm with hands-on expertise and broad knowledge in designing and building information-based, comprehensive business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

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    Progent's IT outsourcing services offer economical computer consulting for mid-size corporations. Whether it involves designing network architecture, creating an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or developing an on-line business solution, outsourcing your network technical services can smooth out costs and eliminate uncertainties, allowing IT support budgets to grow in a more linear and controlled manner than is possible by amassing a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a secure and robust network architecture for your critical Windows-based applications including Windows Server 2008, Microsoft Exchange Server 2007, and SQL Server.

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    Progent's seasoned ransomware recovery experts can help your business to restore an IT network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

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    In conducting IT tasks for corporate customers, Progent follows a structured approach based on defined milestones in order to achieve financial, timing and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows industry project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and professional deployment. All phases are recorded to provide a detailed summary of technical services performed and to help in downstream network support.

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    Progent's Microsoft-certified consultants can assist your business to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to SCCM 2012 from an older device and application management platform or assist you to enhance your existing SCCM 2012 environment to support your changing business needs. In addition, Progent can assist you to create an infrastructure that fully supports SCCM by delivering advanced consulting support for associated Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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    Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to get an objective assessment of the health of their information system. Powered by a selection of the top remote monitoring and management platforms available, and supervised by Progent's world-class team of IT experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a cleaner and safer Active Directory environment. Both options also offer the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, better compliance with data security standards, more efficient utilization of IT resources, faster troubleshooting, more reliable backup and restore, and less downtime.

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    Progent can help you in all phases of your migration to Microsoft Exchange Server 2016 including designing high availability system topology for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines, databases and logs; configuring HLB for fault-tolerant CAS services; planning, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

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    Mid-sized Company Outsourced IT Services

    Progent provides technical support for mid-size companies who have 100 to 250 network users. The medium size company or work group has typically been an underserved segment of the market for network support services. The overhead and service access models of large outside service firms make them too expensive for the ordinary small business or small medium business (SMB), which usually has a minimal IT budget with which to maintain an IT system whose advanced technology and sophistication are often comparable to the information systems of much bigger companies. Progent's support delivery model, which takes great advantage of remote service, virtual network infrastructure and 24x7 network monitoring, significantly lowers the network maintenance costs of an SMB while providing the mid-size company with big-company support from certified, IT consultants with background in a broad range of midsized business network solutions. If your medium size organization or small business is searching for levels of IT support appropriate by a mid-size office without paying enterprise costs, you need Progent.

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  • Nagios On-site Technical Support
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    Network monitoring typically entails observing a network's resource utilization in order to identify throughput backups or fix hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux and can be used to monitor multi-OS networks where UNIX and Windows operate together. Progent's network support engineers can show you how to take advantage of both these tools to tune and troubleshoot your network. Progent's Linux support services offer small businesses and programmers help with administering and supporting UNIX and Linux networks that coexist with Microsoft-based products.

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  • 24x7x365 Juniper NetScreen 5200 Firewall Network Consulting
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    Progent's Juniper Networks-authorized NetScreen engineer can assist your company to install and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to more current Juniper products, and troubleshoot network infrastructure problems in Juniper-only or mixed-vendor systems.

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