Enlarging your at-home workforce may have a major effect on network infrastructure, security, and corporate workflows. Progent has two decades of background assisting SMBs to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Bakersfield company to select the appropriate tools and follow best practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers services that go from as-needed expertise for helping you past occasional technical bottlenecks to full project management to help you carry out business-critical initiatives.

Progent can assist Bakersfield, California businesses to with any aspect of building a high-functioning telecommuting environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, cybersecurity, data protection solutions, and centralized management.

IP Voice Solutions for Remote Workers
Expanding the company PBX environment to accommodate teleworkers is vital to supporting an effective at-home workforce. A broad range of cloud-centric VoIP products are used by small and mid-size businesses to server telecommuters. Many enterprises rely on Cisco's current or older platforms for VoIP solutions. Progent can assist organizations of all sizes to plan or tune a remote VoIP environment that delivers the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations tune their existing Cisco IP voice environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends high-end IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media applications used throughout the network. Unified Communications Manager manages additional mixed media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can assist you to maintain your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other early IP voice products, refer to CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working beyond the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to support these VoIP solutions and provide on-demand configuration and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Bakersfield, California organization, phone 1-800-993-9400 or go to Contact Progent.