Enlarging your at-home workforce may have a major effect on network architecture, security, and corporate workflows. Progent has 20 years of experience assisting businesses of all sizes to design, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Bakersfield company to select the right tools and adhere to best practices in creating and maintaining a safe virtual office solution for teleworkers that promotes teamwork and returns top business value. Progent can provide support services ranging from on demand expertise for getting you past occasional IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Bakersfield, California organizations to succeed with any facet of creating a high-performing telecommuting environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.

IP Voice Integration for Telecommuters
Expanding the corporate PBX environment to accommodate telecommuters is critical to supporting an effective work-at-home solution. A broad range of cloud-centric VoIP platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's current or older products for VoIP solutions. Progent can assist businesses of all sizes to plan or tune a telecommuter VoIP environment that delivers the versatility, transparency and security needed for remote users. Progent's Cisco-certified CCIE Voice experts offer high-level support to help businesses tune their existing Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia apps deployed across the network. Unified Communications Manager manages other mixed media services like messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, see Cisco Unified Communications Manager consulting services.
  • CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's support services for CallManager and Cisco's other legacy IP voice platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with public telephony networks and with clients working outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these VoIP solutions and provide as-needed integration and debugging services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Bakersfield, California business, phone 1-800-993-9400 or refer to Contact Progent.