Expanding your remote workforce may have a significant effect on network architecture, security/compliance, and company processes. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Bakersfield organization to pick the right tools and adhere to best practices in creating and operating a secure virtual ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide support services ranging from on demand expertise for getting you past challenging IT bottlenecks to full project management to help you successfully complete mission-critical initiatives.
Progent can help Bakersfield, California businesses to with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and centralized management.
IP Voice Solutions for Telecommuters
Extending the corporate PBX environment to include teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-based VoIP platforms are popular with small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's current or older products for VoIP solutions. Progent can help businesses of any size to design or maintain a telecommuter IP voice environment that provides the flexibility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations optimize their existing Cisco IP voice environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia software used throughout the network. Unified Communications Manager manages additional combined media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM support, visit Cisco Unified CM consulting services.
- CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist you to support your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other early VoIP products, visit CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with clients working beyond the corporate perimeter
like at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to work with these solutions and deliver online deployment and troubleshooting expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient telecommuter solution for your Bakersfield, California business, phone 1-800-993-9400 or go to Contact Progent.