Enlarging your telecommuter workforce may have a significant effect on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience assisting SMBs to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Bakersfield organization to select the right technologies and follow best practices in building and operating a secure virtual ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide support services that go from on demand guidance for getting you past occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can help Bakersfield, California businesses to with any facet of creating a high-performing work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, data security, data protection solutions, and streamlined management.

IP Voice Integration for Telecommuters
Expanding the business PBX system to accommodate telecommuters is vital to maintaining a productive work-at-home solution. A variety of cloud-based IP voice platforms are popular with small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist organizations of all sizes to plan or tune a remote VoIP service that provides the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer high-level support to help businesses tune their existing Cisco IP voice environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony capabilities to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia apps used across the network. CUCM supports other combined media services such as unified messaging, video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to support your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, see Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with users working beyond the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN infrastructure to support these VoIP solutions and provide online deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Bakersfield, California company, call 1-800-993-9400 or visit Contact Progent.

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    Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and fixing System Center Operations Manager environments and offer companies of any size expert remote or onsite consulting support for SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite troubleshooting to help you to fix critical issues detected by SCOM 2012.

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    Progent provides national online technical support and troubleshooting services for companies that operate environments based on versions of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft technology. Online network consulting offers maximum return for your information technology budget by preserving user productivity and shortening the time billed for network repair services. Sophisticated remote access utilities and experienced service specialists and engineers allow Progent to solve the majority of network problems without squandering time and expense by traveling to your site. In most of situations your IT issues can be remediated over the phone or via a combination of phone support and remote connectivity. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP premier security professionals to help you with the most challenging system issues.

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    Progent's Microsoft engineers offer in-depth expertise in implementing, operating and debugging all versions of Microsoft Project Server and can deliver a wide variety of affordable online consulting services based on proven best practices to assist businesses of all sizes to receive all the advantages of this powerful platform. Consulting support available from Progent include system design, installation and migration, setting up safe collaboration among local and offsite users, network infrastructure optimization, and specialized webinar training classes.

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    For small companies considering Progent's IT outsourcing, design expertise, or technical support offerings, call 800-993-9400 or send email to information@progent.com.

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    With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables organizations to realize all the advantages of bringing intelligent services into their networks. Cisco's switch technology makes it possible to deploy capabilities that make your IT network highly available to handle real-time requirements, expandable to facilitate future growth, secure enough to protect restricted information, and designed for prioritizing and managing all traffic to optimize network performance. Progent's CCIE certified consultants can help you select and deploy Cisco Catalyst switches appropriate for your business. Also, Progent's CISM and CISA certified security specialists can help you create a comprehensive protection policy and set up Cisco Catalyst switches so they powerfully support your security policies. Cisco Catalyst switches that Progent provides expertise for include the Cisco Catalyst Express 500 switches, Cisco Catalyst 3750 switches, Catalyst 4900 switches, and Catalyst 6500 switches.

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    Configuration Manager 2016 automates software provisioning and updating, centralizes compliance settings management, keeps track of network resources, protects against company data leakage, provides network health reporting, enables safe self service, and delivers a single control mechanism for managing mixed-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can help businesses of any size with any aspect of designing, installing, using and troubleshooting a System Center 2016 Configuration Manager solution for on-premises, cloud-based, or hybrid networks.

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    Small to middle size businesses can now enjoy all the advantages of Operations Manager 2007 and also have fast access to Progentís Microsoft certified network support experts. With Progent's economically priced network service programs, mid-size businesses can select a simple co-sourcing package based on System Center Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to provide small and midsize company information systems world-class reliability, security and performance.

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    Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small organizations to make the move from the traditional stand-alone on-premises datacenter to the new hybrid computing model that includes on-premises and virtualized cloud-hosted resources. Progent's consultants can provide cost-effective online consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential productivity and cost benefits of migrating to Essentials and implementing a hybrid on-premises/cloud model for your computing environment. Progent offers full-service project management support so you can plan and carry out a smooth migration to Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent can also provide as-needed consulting help, technical support, and training.

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    Progentís non-stop interoffice connectivity and 24x7 network infrastructure engineers can help small companies achieve non-stop Interoffice connectivity through redundant networks featuring automatic failover. Progentís CCIE engineers can plan and deploy high-availability Inter-office networks supported by zero-downtime EIGRP routers or non-stop OSPF configurations of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable non-stop interoffice networking.

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