Expanding your at-home workforce can have a significant effect on network architecture, security/compliance, and company processes. Progent has two decades of experience assisting SMBs to plan, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Bakersfield organization to select the right tools and adhere to best practices in creating and operating a secure virtual office solution for teleworkers that facilitates collaboration and returns top value. Progent offers support services that go from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent can help Bakersfield, California businesses to with any facet of building a high-performing work-from-home environment by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, security and compliance, backup/restore solutions, and streamlined management.

VoIP Solutions for Teleworkers
Extending the business phone system to accommodate telecommuters is critical to supporting a productive work-at-home solution. A broad range of cloud-based VoIP products are popular with small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's modern or older platforms for VoIP management. Progent can assist organizations of any size to plan or maintain a telecommuter VoIP environment that provides the versatility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist organizations optimize their current Cisco VoIP environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media software used across the network. CUCM supports other combined media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified CM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can assist you to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older VoIP products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to work with these VoIP solutions and provide online configuration and debugging expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining a productive telecommuter environment for your Bakersfield, California business, phone 1-800-993-9400 or visit Contact Progent.