Expanding your remote workforce can have a major impact on network architecture, security, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Bakersfield organization to select the right tools and follow leading practices in creating and maintaining a secure virtual solution for telecommuters that facilitates collaboration and returns top value. Progent offers services ranging from on demand guidance for getting you past occasional IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Bakersfield, California companies to succeed with any facet of creating a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and streamlined management.

IP Voice Integration for Telecommuters
Extending the corporate phone environment to accommodate telecommuters is vital to supporting an effective at-home workforce. A broad range of cloud-centric IP voice platforms are used by SMBs to support teleworkers. Many larger organizations depend on Cisco's current or legacy platforms for VoIP management. Progent can assist businesses of any size to design or maintain a telecommuter VoIP environment that provides the versatility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist organizations tune their current Cisco IP voice environments to handle a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends advanced IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia apps deployed throughout the network. CUCM manages additional mixed media services like messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified CM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help you to maintain your current CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other legacy IP voice products, refer to CallManager consulting services.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and provide online configuration and debugging services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining a productive work-from-home solution for your Bakersfield, California organization, phone 1-800-993-9400 or visit Contact Progent.