Enlarging your remote workforce can have a major impact on network infrastructure, security, and corporate culture. Progent has 20 years of background assisting SMBs to plan, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Bakersfield organization to pick the appropriate technologies and adhere to best practices in creating and operating a safe virtual solution for telecommuters that promotes teamwork and delivers top business value. Progent can provide services that go from on demand guidance for getting you past occasional IT roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can help Bakersfield, California organizations to with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and unified management.

VoIP Integration for Remote Workers
Expanding the company phone system to include telecommuters is critical to supporting an effective work-at-home solution. A variety of cloud-centric IP voice products are used by small and mid-size businesses to support teleworkers. Many enterprises depend on Cisco's modern or older platforms for VoIP solutions. Progent can assist organizations of all sizes to design or tune a remote VoIP service that delivers the versatility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses optimize their existing Cisco IP voice environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia apps deployed across the network. Unified Communications Manager manages other combined media services like unified messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, refer to CUCM consultants.
  • CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent can assist your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other older IP voice products, see CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN infrastructure to support these solutions and provide online deployment and debugging services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Bakersfield, California business, phone 1-800-993-9400 or visit Contact Progent.