Expanding your telecommuter workforce can have a major impact on IT architecture, security, and corporate processes. Progent has 20 years of experience assisting SMBs to plan, configure, manage, optimize, and debug IT networks that support at-home workers. Progent can assist your Bakersfield organization to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services ranging from on demand expertise for getting you over occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can help Bakersfield, California companies to succeed with any facet of building a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.

IP Voice Integration for Teleworkers
Expanding the company PBX system to include teleworkers is vital to maintaining an effective at-home workforce. A variety of cloud-centric IP voice products are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's modern or legacy platforms for VoIP management. Progent can assist businesses of any size to design or tune a remote VoIP environment that delivers the versatility, transparency and protection required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to assist businesses tune their existing Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media software used across the network. Unified Communications Manager manages additional mixed media services like messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can assist you to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, refer to Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users working outside the corporate firewall such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to work with these VoIP solutions and deliver on-demand integration and debugging services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter solution for your Bakersfield, California organization, phone 1-800-993-9400 or refer to Contact Progent.