Enlarging your remote workforce can have a major effect on IT architecture, cybersecurity, and company culture. Progent has 20 years of experience assisting businesses of all sizes to design, configure, administer, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Bakersfield company to pick the appropriate technologies and adhere to best practices in creating and operating a secure virtual office solution for teleworkers that promotes teamwork and returns top business value. Progent can provide services that go from on demand guidance for helping you over challenging technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent can help Bakersfield, California businesses to with any facet of building a high-performing work-from-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and unified management.

IP Voice Solutions for At-Home Workers
Expanding the company phone system to include teleworkers is vital to maintaining an effective at-home workforce. A variety of cloud-based VoIP platforms are popular with small and mid-size businesses to server remote users. Many enterprises depend on Cisco's current or older platforms for IP voice management. Progent can assist organizations of all sizes to plan or maintain a telecommuter VoIP service that delivers the flexibility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help organizations tune their existing Cisco IP voice systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia apps used across the network. CUCM manages other combined media services such as messaging, voice/video conferencing, and team collaboration networks. For more information about Progent's CUCM expertise, see Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can help you to maintain your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, see Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating beyond the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to work with these solutions and deliver as-needed integration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Bakersfield, California business, phone 1-800-993-9400 or go to Contact Progent.