Bakersfield Work from Home Employees Integration Consulting and Support
System Design, Setup, Management and Call Center Consulting Services
Expanding your remote workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to design, configure, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Bakersfield organization to select the right tools and follow leading practices in building and operating a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent offers support services ranging from as-needed guidance for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can help Bakersfield, California companies to with any aspect of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk services, endpoint security, backup/restore solutions, and centralized management.
Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure required to support an at-home work environment can be especially challenging if you have to accommodate a mix of worker-owned equipment like desktop computers and notebooks, routers, and wireless APs from different vendors and with a mix of OS software and firmware levels. Progent's background delivering online help for both outdated and current technologies in remote office venues allows you to make cost-effective use of your existing infrastructure and offers ready access to top-tire consultants for implement essential upgrades. Services available from Progent to help your company to create a high-functioning work-at-home ecosystem include:
- VPN connectivity allows you to establish a secure connection for authenticated remote workers to use IT resources located at your company datacenter or in the cloud. Progent can assist your company to configure and manage VPN access between your at-home workforce and your key network resources by providing online VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA experts can help your telecommuters to set up Cisco's AnyConnect software to provide safe VPN tunneling for a wide range of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a telecommuter to view and interact with a remote PC's desktop. This technology gives IT managers more control over the digital environment of at-home employees and offers remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewall services. Progent can provide top-tier remote support for setting up home routers from a variety of manufacturers. See router integration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting families and visitors, are frequently used by at-home employees to access their Internet router for work. This can cause throughput and security problems. Progent can help businesses to mitigate these problems by delivering services that include Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti wireless AP integration assistance.
- Internet connectivity methods impact the performance and availability of connections between telecommuters and the company network. Business-critical processes might demand redundant Internet access in the event the primary connection fails. Progent offers guidance for picking Internet service providers, selecting sensible bandwidth and data volume bundles, and configuring high-availability Internet connections. See Internet connectivity solutions.
VoIP Integration for At-Home Workers
Expanding the company phone environment to accommodate teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-based IP voice products are used by SMBs to support telecommuters. Many larger organizations rely on Cisco's current or legacy platforms for VoIP solutions. Progent can assist businesses of all sizes to design or maintain a telecommuter IP voice service that delivers the flexibility, convenience and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses optimize their existing Cisco IP voice systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices such as IP phones, media processing products, VoIP gateways, and multimedia apps deployed across the network. CUCM supports additional combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM support, see CUCM consulting services.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to maintain your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, refer to CallManager consulting services.
- Cisco IP Gateways enable integration with PSTN networks and with users operating beyond the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network infrastructure to support these VoIP solutions and deliver as-needed configuration and troubleshooting expertise.
Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from leading vendors enable virtual discussions, video conferencing, chat sessions, and screen sharing for both onsite workers and at-home workers. Many companies use a mix of products to meet the needs of their various partners and customers. Progent can help your organization to maintain your existing conferencing ecosystem and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables presence, IM, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help you to set up and maintain Skype for Business client software to accommodate your remote employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling platform for iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for video calls. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. To learn more about Progent's support expertise for Cisco Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include IP voice and video calling, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and assist your business to optimize your network infrastructure to host them.
Microsoft Integrated Collaboration Software for Telecommuters
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office families, providing a powerful ecosystem of applications that deliver a cohesive user interface for sharing data and ideas across a corporate network and on a wide selection of endpoint devices. Progent has delivered online consulting services for Microsoft SharePoint and Exchange since their first publication and can assist businesses to tune these critical collaboration platforms to maximize the productivity of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration and communication. Designed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, video meetings with screen sharing, phone calls, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously branded Azure Active Directory) for supporting its complete range of features. For additional information about Progent's consulting services for Microsoft Teams and Teams Premium, see planning and deployment consulting for Microsoft Teams and Teams Premium.
SharePoint uses web sites to facilitate collaboration and knowledge sharing by providing policy-based delivery of data, workflow, and utilities for looking through company-wide business data. SharePoint permits you to build secure portals that permits remote workers to view and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting expertise, visit SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, refer to deployment consulting services for Microsoft Exchange Server.
OneDrive is Microsoft�s collaborative cloud-based storage service, similar to GoogleDrive. At-home workers can store files to the OneDrive service, and colleagues anywhere can share them safely through a browser. Included with Microsoft 365, OneDrive enables remote workers to co-edit files. Edits made offline are automatically synced when you reconnect to the Internet. To learn about Progent's consulting services for Microsoft OneDrive, refer to Microsoft Onedrive configuration experts.
Public Cloud Integration Services for Teleworkers
Progent offers advanced remote assistance for enabling businesses to build, manage and optimize integrated hybrid network architectures that incorporate internal data centers, at-home workers, branches, plus public cloud services. Progent offers expertise for all types of public cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers fix problems with cloud access, identity, and cybersecurity.
Microsoft Azure is a popular platform for cloud software and services that allows you to utilize infrastructure, virtual servers, and key applications hosted on Microsoft's massive cloud. Azure offers more than one hundred cloud-based services including the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can help your organization to set up virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan data backup and restore solutions with Azure Backup. Progent can also show you how to establish protected connections to Azure for teleworkers by configuring and debugging firewalls and VPN IPsec tunnels. For details about Progent's support services for Azure, go to Microsoft Azure consulting.
Microsoft 365, previously called Office 365, is Microsoft's growing suite of client productivity applications and cloud-based services available on a subscription basis. Microsoft applications and cloud services are marketed in a selection of plans designed for users ranging from individuals and small offices to major enterprises. Progent can provide quick and easy remote contact with consultants familiar with Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to assess the various subscription plans offered with Microsoft 365 and configure 365 applications for your teleworkers in a way that delivers maximum business value. For details about Progent's consulting expertise for Microsoft 365, refer to Microsoft 365 consulting services.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product line. Exchange Online provides the advantages of reduced costs for data center infrastructure, easier management, on-demand scaling, high availability, and other advantages associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with on-premises Exchange environments, allowing customers to build hybrid cloud/onsite networks. Progent's Exchange consultants can provide occasional help to guide you through tough IT bottlenecks and can also provide comprehensive project management outsourcing to ensure your telecommuters have convenient and safe access to your Microsoft 365 Exchange Online environment. To learn Progent's expertise for Microsoft 365 Exchange Online, see Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon AWS is a trailblazer in the public cloud market and is the industry's leading provider of cloud-based services. Progent offers rapid and affordable online contact with cloud connectivity experts who can assist your business to plan, deploy, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Azure. Progent also offers access to Cisco-certified CCIE networking experts to help your company to build a high-uptime network architecture to make sure your users have a productive computing environment regardless of whether they are working from your headquarters, a remote branch, from home, or on the road. To find out about Progent's consulting services for Amazon AWS, visit Amazon AWS integration services.
Google Cloud is a popular collection of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help you to extend your existing IT resources with the Google Cloud, and Progent's database consultants can show you how to make your mission-critical applications cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent's consultants can help your business to set up VMs on Google Cloud Compute Engine, plan a cost-effective storage solution with Google Cloud Storage services, and simplify identity management for telecommuters with Google Cloud Identity. Progent's experts can also assist your business to use GCP's unified management tools to control and track your Google Cloud ecosystem. For information, visit Google Cloud Platform (GCP) integration services.
Help Desk Support for At-Home Workers
A fast, organization-wide switchover to a teleworker workforce, which could be motivated by a pandemic or as an element of a disaster recovery preparedness plan, can overstretch even a well-staffed internal Support Desk. Progent's Call Center services allow businesses to outsource or supplement their Support Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center support services leverage Progent's extensive network of remote technical support specialists combined with world-class ticketing and follow-up software to offer an economical, state-of-the-art Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of online Level 1 desktop technical support from help requests to trouble ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows telecommuters to check or revise the status of their current trouble tickets, add information, and append screen captures and relevant files. Desktop support services are provided at a substantial discount off Progent's ordinary Level 1 technical service charges, and Progent offers optional fast hand-off to Level 2 and Level 3 IT specialists to resolve advanced problems. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Supplemental Service enables you to expand your current Support Desk staff by sharing delivery of Support Desk support seamlessly between your in-house support organization and Progent's nationwide team of desktop support technicians and subject matter specialists. Progent's co-managed Help Desk service uses a collective support solution utilizing the leading professional services automation (PSA) platform for managing service requests and trouble tickets, assigning ownership, monitoring progress, and producing management reports. To learn how Progent's Help Desk Augmentation Services can enable your company to deliver world-class desktop support to your teleworkers, refer to Progent's Support Desk supplementation Services.
Security for Teleworkers
Work-from-Home employees typically utilize their personal devices and usually operate in an unsecured physical area. This increases their susceptibility to malware threats and requires judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive end-user training, and the creation of policies based on leading practices. Progent's seasoned team of cybersecurity support experts can assist you to plan, implement and maintain a compliant security solution that protects vital IT resources in networks that include an at-home workforce.
Firewalls enable you to build a network environment that can be safely accessed by on-premises users and by teleworkers, mobile employees, vendors, customers, and other stakeholders. Next-generation firewall devices allow you to configure and control appropriate access rights to various classes of users and to expand your IT network and adjust your security profile as your company evolves and as network attacks become more sophisticated. Progent supports both current and legacy security devices from all leading vendors including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration services, go to firewall integration and support expertise.
Online Endpoint Security Monitoring makes it possible to track the disparate computers utilized by teleworkers and either reject or spot and respond to modern threats like ransomware. With ProSight Active Security Monitoring services, a lightweight agent is put on each secured endpoint device, watching all activity and using advanced AI technology from SentinelOne to detect new attacks at inception. When an attack is spotted, ProSight ASM immediately isolates the infected endpoint from the corporate network to quarantine the threat. Because the ProSight ASM software agent is self-contained, endpoints remain protected even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight Active Security Monitoring, go to remote endpoint monitoring for an at-home workforce.
Progent's Duo MFA Services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo supports single-tap identity confirmation on iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected online account and give your password you are asked to verify your identity via a unit that only you possess and that uses a different network channel. A wide selection of out-of-band devices can be utilized as this second form of authentication including a smartphone or watch, a hardware/software token, a landline phone, etc. You may register several validation devices. For more information about ProSight Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication services for remote workers.
Security Audits can assess the vulnerability of your network to all types of outside and internal security attacks for an environment that incorporates at-home workers. Progent can deploy online, automated security inventory software for rapidly and affordably uncovering a wide variety of security gaps that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be managed by network security professionals with advanced credentials including CISM, ISSAP, and GIAC, can help you to audit your workflows and policies and review your WAN infrastructure to enable you to design top-level security for your remote workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that supports automated threat assessment of your at-home connectivity solution and your internal and perimeter networks to help you uncover, prioritize, remediate, and verify cybersecurity weaknesses before threat actors can take advantage of them. Progent can help you to deploy NodeZero to perform comprehensive penetration tests of your network perimeter and your internal network so you can evaluate your current security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can help you to design and deploy a unified cybersecurity strategy that simplifies management and provides optimum protection for on-prem, cloud-based, remote, and perimeter IT resources. To find out more details about Progent's threat analysis solutions based on on NodeZero's pentest platform, visit Consulting Support for NodeZero's Pentest Platform.
Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper about critical things to concentrate on for protecting an IT environment that supports work-from-home staff, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
Data Protection involves saving and recovering critical data in order to prevent data loss and reduce restoration time and effort in case of storage system problems due to hardware issues, software hiccups, operator error, cyber attack, or other causes. Reliable data protection strategies can be particularly challenging to architect and maintain in hybrid environments that combine in-house data centers, cloud resources, and an at-home workforce.
- Backup/Recovery strategies for remote workers must cover multiple kinds of user-owned endpoint devices. Progent offers fast online help from consultants familiar with a wide array of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, tablets and smartphones. Popular backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data distributed throughout a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and features fine-grained restore and centralized management.
- Disaster Recovery/Business Continuity strategies typically envision circumstances that call for a temporary changeover to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity consultants can help your company to develop, document and validate a DR/BC strategy that addresses the logistics of switching to telecommuting.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager offers a centralized solution for safeguarding critical information by controlling on-premises, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and applications. Remote endpoint devices can be user owned or business owned. Network admins managing the enrolled endpoint computers of teleworkers can use Intune to provision and authenticate applications on devices, push patches and certificates, set up policies for accessing information and networks, manage passwords, create VPN tunnels, determine how teleworkers share information, set up threat defense, verify security compliance, and erase corporate information from lost, stolen or deactivated endpoint devices. Intune works with iOS/iPadOS, Google Android, Windows, and macOS/OS X devices. To learn about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to manage the endpoint computers of your telecommuters, refer to Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management product that allows network managers to keep offsite endpoint devices current and secure. Workspace ONE uses VMware AirWatch for centralized endpoint management combined with VMware's Horizon virtual software delivery technology for identity control, application management, and setup management of endpoints. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site deployment through a perpetual license. Key features of Workspace ONE include rapid over-the-air deployment of new laptops, quick onboarding of new users, policy set up and enforcement for all classes of devices, aggregated management reporting and analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud-based services. For information about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE remote device management consultants.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Bakersfield, California company, call
An index of content::
QTS Sacramento Colocation Center Consult
QTS Sacramento Natomas Data Center Consulting Services
The QTS (formerly Herakles) Colocation Center is situated in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently using the QTS data center as a colocation facility or if your business is planning on moving your main or offsite backup system to the Herakles data center, Progent offers a range of cost-effective consulting services including data center migration, system installation and upgrades, network improvements, project management services, virtualization configuration, remote network monitoring, centralized system management, application development, disaster recovery solutions, security assessment, and the use of the Progent Test Lab.
.NET MAUI Programming
Expert Development .NET iOS
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and are able to create or enhance .NET applications quickly and at low cost.
Microsoft Office 2000 Implementation Support
Microsoft Office 2003 Problem Resolution
Progent's IT outsourcing packages offer affordable computer consulting for small companies. Whether it involves planning network architecture, setting up an internal Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your system, or building an on-line business solution, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, permitting IT support expenses to increase in a more linear and manageable manner than is possible by building up a large, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and highly available system architecture for your critical business software based on Microsoft Windows.
Consulting Hourly Price Small Business Network Consultants
Consultant Hourly Cost IT Consultants
Progent's pricing model is to bill for phone service and in-person help per minute. As a result, you pay only for delivered support. Progent does not demand a higher rate for after-hours or priority support, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for urgent calls where on-site work is less than 4 hours. In addition, Progent applies no initialization charge and requires no retainer for support services provided during regular business hours. Many service firms demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for fast solutions so you will not be tempted to permit minor problems to fester.
Help and Support SCVMM 2016 and SQL Server
Help and Support SCVMM 2016 and Operations Manager
Microsoft System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is designed to offer a centralized mechanism for configuring and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Azure publics cloud resources. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade efficiently from older versions of Virtual Machine Manager, develop workflows for building and deploying virtual machines and VM hosts, design fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public clouds, set up virtual switches and load balancers, write and refine PowerShell scripts, and assist you to evaluate the potential advantages of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's certified virtualization professionals offer world-class Hyper-V consulting and VMware ESXi support.
Catalyst Wi-Fi 6/6E AP Placement Specialist
802.11x Wireless Online Troubleshooting
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to configure, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Virtual Office Microsoft Consultants Positions
Freelancing Jobs Home Based Microsoft Certified
Progent is convinced that a carefully designed and implemented network can be a crucial factor for enabling a firm's success, and we follow this belief in our corporate network environment. We have created a zero-downtime virtual office infrastructure that enables our in-house consultants and authorized contractors to offer rapid and efficient support, collaborate easily on sophisticated jobs, and experience career and private maturity by acting as part of a dynamic company culture of self motivation and freedom.
SQL 2008 Reporting Services Developer
SQL Server Capacity Planning Coder
Progent's certified SQL Server developers and database administrators can provide remote consulting to assist organizations of all sizes to build, manage, and troubleshoot applications powered by Microsoft's SQL Server RDBMS and Microsoft's .NET framework. Progent's SQL Server experts can provide help with any facet of the application life cycle in environments that range from small office databases to N-tier VLDB applications and data warehousing.
After Hours Consultant Services Flexential Data Center
Flexential Data Center Professional
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent maintains a team of IT consultants based in the Tampa area, and Progent can also provide online expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior disaster recover preparedness experts. Progent can also assist you to plan and execute a move to the Flexential facility with services such as planning solution architecture, recommending hardware, system setup and validation, troubleshooting, streamling online network management, and educating your network support team.
Cisco Aironet Technology Consulting
WiFi 6 Technology Consulting Services
Progent's Wireless Consulting Services provide a fast, economical option for companies of any size to configure, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Live Communications Server 2007 Professionals
24-Hour Microsoft LCS Server Instant Messaging Integration Support
MS Office Communications Server delivers Instant Messaging and Real Presence as part of an extensible, world-class package featuring advanced security, seamless compatibility with other Microsoft software, an extendable, industry-standard development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize cost savings and improved business efficiencies, enhanced worker productivity, and stronger IP security with this easy-to-manage, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server call for extensive planning and thought before roll out. Progent's Microsoft-authorized consultants can deliver the expertise necessary to deliver all the benefits of Microsoft Office Communications Server throughout your entire organization.
24/7 Windows Server 2022 Container Image Remote Technical Support
Windows Server 2022 Cybersecurity Remote Support Services
Progent's certified Windows Server 2022 experts can assist your organization to design and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Onsite Technical Support Catalyst Wi-Fi Access Point
24x7 Technical Consultant Catalyst Wi-Fi 6 AP Planning
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 Access Point consultants can provide affordable online and on-premises support for Catalyst Wi-Fi 6 wireless access points (WAPs).
Flexential Colocation Center Specialist
Specialists Flexential Tampa Internet Data Center
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent maintains a team of IT consultants based in the Tampa area, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior disaster recovery/business continuity preparedness experts. Progent can also help you to design and carry out a move to the Flexential data center with services such as planning solution architecture, recommending hardware, system configuration and validation, debugging, setting up remote network management, and training your IT staff.
SQL Server 2014 and Hyper-V Support
SQL Server Analysis Services Remote Consulting
Microsoft SQL Server 2014 includes significant improvements in key areas including speed, availability, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates seamlessly with all workloads including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services that include system design, deployment, administration, remediation, and software development services to enable businesses of any size to realize fast return from their SQL Server 2014 investment.
Apple Mac Firewalls Firewall Audit
Engineer OS X and Cisco Security
Progent's certified security consultants can help you secure your Mac network through professional services such as running security tests, clean up after virus and denial of service attacks, setting up firewalls, integrating safe off-site and mobile access, deploying automated software for protection against viruses, spam, and directory harvest attacks, and developing a company-wide security strategy adapted for the specific objectives of your business information system.
Solaris Network Consultant
Solaris Consultant
Progent's Sun Solaris platform consulting services provide small and mid-size companies and developers assistance with administering and maintaining Solaris systems that coexist with Microsoft-based networks. Progent can give your organization access to Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This broad array of experience provides you with a convenient one-stop source to help you create and maintain a protected and reliable mixed-platform connectivity and communications solution that allows Solaris and Microsoft interoperability by integrating Windows with popular variants of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
WatchGuard Firebox M470 Firewall Security Audit Services
Emergency Evaluation WatchGuard VPN
Progent provides consulting services for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall appliance that aligns with your security requirements and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewalls.
Hybrid cloud solutions Engineers
Enterprise hybrid cloud solutions Specialists
Progent offers advanced online consulting support to help companies integrate their information networks with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist your IT team to plan and administer cost-effective environments that support Windows and Linux systems and apps in either cloud-based systems or in hybrid topologies that seamlessly combine on-premises IT assets as well as public clouds. To assist you to integrate public clouds with networks, Progent can provide a range of cloud migration services that include Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service programming and debugging. Progent has over 20 years of background providing high-level consulting support remotely, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Network Support Help Desk Services IT Consultant
Top Service Desk Support IT Consultants
Progent's Co-managed Call Center service allows your business to share responsibilities for Help Desk services seamlessly between your in-house IT staff and Progent's roster of veteran technical support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the leading shared professional services automation platform for managing end-user service requests, ticketing, ownership, status tracking, and reporting.
Microsoft Certified Expert Windows 2003 Server Support and Setup
Windows 2003 Server Technical Consultant
Progent's Microsoft-certified Windows 2003 Server consultants offer network support and IT consulting for the entire family of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows 2003 migration, integration, update, and maintenance offerings include network planning, deployment, project management, in-person and remote technical support and repair, Help Desk outsourcing, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.
iPhone and Active Directory integration Help and Support
iPhone and Windows 10 integration Online Support
Progent offers affordable remote consulting to help your business to design, deploy, and troubleshoot any aspect of your iPhone and iPad and Windows integration solution and is available for quick tasks to help you get past specific technical bottlenecks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in on-premises, cloud-centric, or hybrid networks and can help you create or maintain a highly available, secure and scalable network infrastructure that aligns with your computing model. Progent also offers online or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, team-oriented environment that maximizes the strategic value of your IT network.
Microsoft Teams mobility Professionals
Teams Professionals
Progent can help you to plan a migration to Teams from Skype for Business and configure, administer, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Small Business On-site Technical Support
Small Office Network Engineer
If you have a company network with 10 to 50 network users, Progent's IT outsourcing services save your company from over-reliance on an individual freelance consultant while giving you affordable and reliable access to enterprise-class network support. By providing network consulting help when you require it, providing advanced expertise for critical technologies, offering value-added support such as automated server monitoring, and billing only for services you use, Progent gives you an economical way for maximizing the business value of your small office network. Progent is the smart way for small organizations to create and support a reliable and secure IT system and to have quick access to the skilled help typically restricted to businesses who can afford a sizeable internal IT organization.
Professional Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement
24x7x365 Catalyst 9120AX Access Point Consultants
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 Wireless Access Point consultants offer economical remote and onsite support for Catalyst Wi-Fi 6 wireless APs.
Consultants Sarbanes Oxley Compliance
Hosting Facility Technology Consulting Services
For corporations with branches in California or any area served by Progent's consultants, Progent's Microsoft-Certified IT support professionals and certified Cisco system consultants offer a range of network consulting services such as project management, Sarbanes Oxley compliance, site moves, corporate security, network architecture, on-site or remote emergency support, and technical support for co-location hosting environments. A Progent network consultant can help you design a multi-office information system that makes smart use of co-location facilities and Internet hosting sites. Progent's Microsoft Premier engineers can help major enterprises design, deploy and support massive rollouts of the latest versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP consultants can assist you to deploy Cisco technology for connection solutions that incorporate simple, high-performance, integrated, and wireless networking.
Juniper J4350 Router Information systems Security Outsourcing
Juniper J6350 Router Network Security Audit
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Top Ranked scom 2016 SharePoint integration Support and Setup
scom 2016 Linux monitoring Network Engineer
System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable uptime for key applications by offering centralized, mixed-platform monitoring of IT resources installed throughout local datacenters and private and public clouds. Progent's consulting group offers world-class online and onsite expertise to help businesses of any size to plan, integrate, optimize, update and troubleshoot SCOM 2016 deployments. Progent can help your company to move to Operations Manager 2016 from earlier versions of Operations Manager or from different monitoring platforms, or integrate multiple monitoring systems into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
IT Support Consultant Hourly Rate
Value Pricing Tech Expert
Progent's pricing policy is to bill for remote service and on-site visits per minute. Consequently, you pay only for received services. Progent does not demand a higher rate for off-hours or emergency service, and within California or in regions where Progent provides on-premises service, Progent does not charge for travel time except for emergency support where on-site work is less than 4 hours. In addition, Progent imposes no startup fee and asks no monthly commitment for support services provided during normal working hours. Many support firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's small granularity does away with large invoices for quick repairs so you won't be tempted to permit simple problems to stay unaddressed.
24 Hour Microsoft Operations Manager Information Technology Consulting
Operations Manager Support and Setup
Small to middle size businesses can now get all the advantages of System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco certified network support professionals. With Progent's affordably priced IT service programs, mid-size organizations can select a basic co-sourcing service program built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager 2007 to offer small company networks enterprise-class reliability, security and productivity.
Stealth Penetration Testing Firewall Support
Security Certification Security Penetration Testing
Stealth penetration testing is an important component of any overall IT system security plan. Progent's security experts can run extensive intrusion tests without the knowledge of your organization's in-house IT resources. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion incident alerts and event log analysis are correctly set up and consistently monitored. Progent can provide continuous autonomous PEN testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and ill-advised product defaults can be combined by threat actors into the multi-vector attacks typical of modern strains of ransomware.
24x7x365 Support Services WLAN Site Survey
IT Consultant Wireless Site Survey
Progent's wireless site survey and predictive modeling help you to plan, deploy and debug a Wi-Fi LAN customized for your environment, offering you a WLAN that delivers the coverage, performance, capacity, Quality of Service, security, and roaming capability your business needs. Wi-Fi site survey services from Progent include online predictive modeling for planning a wireless LAN and on-premises survey services for confirming, tuning, and debugging a functioning Wi-Fi network.
IT Infrastructure Asset Report Services
Network Infrastructure Health Evaluation Consultant Services
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size businesses to get an unbiased assessment of the health of their information system. Powered by a selection of the top remote monitoring and management platforms in the industry, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how well the configuration of your core network assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a cleaner and safer AD environment. Both versions also offer the long-term advantages of advanced remote network monitoring and management technology. These advantages can include simpler management, better compliance with government and industry security standards, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and increased uptime.
Cisco Firepower URL Filtering Technology Consulting Services
Cisco Firepower 9300 Series Firewalls IT Consulting
Progent's certified Cisco network security consulting professionals provide expert PIX and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector attack protection, and secure access services. Ranging from economical, easy-to-install desktop appliances for small and home offices to modular enterprise-class products, Cisco PIX and ASA Firewalls provide advanced protection, performance, and high availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built platform, minimizing common OS-specific security gaps.
SMS 2003 Upgrade Computer Consultants
Systems Management Server Information Technology Consulting
Progent's Microsoft-certified consultants offer small and medium size companies enterprise-level consulting support for Systems Management Server 2003 and System Center Configuration Manager, Microsoft's solutions for change and deployment automation. Configuration Manager is the new name for the change management platform previously known as Systems Management Server. System Center Configuration Manager 2007 offers a variety of new features to Microsoft Systems Management Server 2003 such as comprehensive automation, integrated Windows Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progent's certified consulting professionals can help you use SMS or System Center Configuration Manager economically for streamlined OS and application software installation, security patch administration, software metering, and software license reconciliation. Progent's engineers can also help you to move efficiently from Microsoft Systems Management Server 2003 to System Center Configuration Manager 2007.
Remote Workers On-site Technical Support
Work from Home Support and Setup
Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, optimize, manage, and troubleshoot IT networks that incorporate telecommuters.
Expert Training Computer Consulting
Knowledge Transfer Specialists
Progent is committed to information transfer from Progent's consultants to clients. By teaching customers to handle problems that are within their comfort zone, Progent can concentrate on providing hard-to-find services where Progent faces few competitors. Small businesses who utilize trusted independent consultants or who employ internal support personnel benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more robust, secure, and efficient.
Exchange Server 2010 Migration Consult
Microsoft Exchange 2010 Migration Specialist
Progent's Microsoft and Cisco-certified consulting experts can assist your organization to assess the value of Exchange Server 2010 for your company and can assist your IT staff to design and carry out a smooth migration to Microsoft Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide quick payback by increasing your workers' efficiency, cutting the expense of hardware and service, streamlining management, and integrating your vital communications technologies.
Remote Data Backup and Restore Services Specialists
ProSight ECHO Hybrid Cloud Data Backup Services Online Support
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables fast recovery of vital files, applications and virtual machines that have become unavailable or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.
Urgent Database Development Professional
Technology Professional Database Applications
Progent's certified database developers offer businesses of any size online support for popular RDBMS platforms such as MS SQL Server, Oracle, MySQL, and Microsoft Office Access. Services available from Progent include installation and configuration, database architecture and coding, management services, synchronization solutions, capacity planning, tuning, data migration, information security, backup and recovery systems, problem solving, and webinar training.
Immediate Questions about Contract Network Consultants Work At Home Job
24x7 Questions about Microsoft Consultant Telecommuter Jobs
For answers to common enquiries concerning being employed by Progent, go to Consulting at Progent Frequently Asked Questions.
SCDPM 2016 Outsourcing
System Center 2016 Orchestrator Remote Consulting
Small to mid-sized businesses can now get all the benefits of Operations Manager and in addition have quick access to Progent's Microsoft Premier IT support professionals. With Progent's affordably priced network support programs, small and midsize businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small company networks world-class availability, protection, and productivity.
Technical Support Services Small Business WAP300 AP
Small Business WAP500 AP Onsite Technical Support
Cisco's Small Business 100, 300 and 500 series of APs are Linux-based devices engineered as value-priced wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi infrastructure experts offer remote or on-premises configuration and debugging services to help you to design, implement, update, optimize, administer and debug Cisco Small Business Wi-Fi AP deployments of any scale or topology.
ProSight Infrastructure Management IT Services
ProSight Remote Network Troubleshooting Network Engineer
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, monitor, reconfigure and debug their networking hardware such as routers, firewalls, and access points as well as servers, printers, endpoints and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are kept updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management activities, WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, locating devices that need critical updates, or resolving performance problems.
ransomware removal and recovery Technology Professional
ransomware cleanup and file recovery Consulting Services
Progent's ransomware experts can help you to evaluate your ransomware defenses, remotely monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and restore a network victimized by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
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