Expanding your remote workforce can have a major effect on IT infrastructure, cybersecurity, and company culture. Progent has two decades of background helping businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Bakersfield company to select the right technologies and adhere to best practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent offers support services ranging from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management to help you carry out mission-critical tasks.

Progent's consultants can assist Bakersfield, California organizations to succeed with any aspect of creating a high-functioning work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and streamlined management.

Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed to support a remote workforce can be especially complex if you have to manage a combination of personal hardware such as desktop computers and laptops, routers, and wireless appliances from different vendors and with a mix of OS software and firmware releases. Progent's background providing online help for both outdated as well as current technologies in remote office solutions allows you to make efficient use of your available network infrastructure and provides you with fast access to top-tire consultants for implement essential updates. Services offered by Progent to help you to create a productive telecommuting infrastructure include:

  • Virtual Private Network connectivity makes it possible to create a safe connection for authenticated at-home workers to use IT assets located at your corporate datacenter or in the cloud. Progent's consultants can help your company to configure and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your at-home workers to utilize Cisco's popular AnyConnect software to provide secure VPN connections for a wide range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to view and use a data center PC's desktop. This gives IT managers substantial control over the digital ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewalls. Progent offers expert online support for configuring routers from a range of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically supporting the whole family and visitors, are commonly used by telecommuters to access their Internet router for work. This can cause performance as well as cybersecurity issues. Progent can assist businesses to mitigate these problems by providing expertise like Cisco Aironet configuration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti wireless access point integration assistance.
  • Internet access methods affect the speed and reliability of connections between telecommuters and the company data center. Vital applications might demand redundant Internet access in case the normal connection breaks. Progent offers guidance for picking Internet service providers, picking sensible service bundles, and integrating fault-tolerant Internet connections. See Internet connectivity integration services.

IP Voice Solutions for an At-Home Workforce
Expanding the company PBX environment to accommodate telecommuters is critical to maintaining a productive work-at-home solution. A broad range of cloud-centric digital PBX products are used by small and mid-size businesses to server teleworkers. Many larger organizations depend on Cisco's modern or older products for VoIP solutions. Progent can assist businesses of all sizes to plan or maintain a remote IP voice environment that provides the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses tune their current Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media applications used across the network. CUCM manages other combined media services like messaging, video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist you to maintain your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, see CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating beyond the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to support these solutions and deliver as-needed integration and troubleshooting expertise.

Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from leading technology companies enable virtual discussions, video and voice conferencing, chat sessions, and content sharing for both onsite users and teleworkers. Many companies use multiple conferencing products to meet the needs of their various partners and customers. Progent can help your organization to manage your existing conferencing environment and enhance the productivity of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business clients to support your remote workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone platform for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus revision and playback for training. For details about Progent's consulting services for Cisco Webex and for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as IP voice and video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for other Office 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and help you to tune your network architecture to host them.

Microsoft Integrated Collaboration Software for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office families, offering a rich environment of applications that create a cohesive user interface for exchanging data and ideas across a corporate network and on a wide selection of endpoint devices. Progent has delivered online consulting services for Microsoft SharePoint and Exchange Server since their first releases and can help businesses to tune these critical collaboration platforms to maximize the effectiveness of your remote workforce.

SharePoint Server Deployment Experts for At-Home WorkersSharePoint uses web entities to facilitate collaboration and information delivery by providing policy-driven delivery of data, workflow, and tools for searching through enterprise-wide business data. SharePoint enables you to build protected portals that allows remote workers to view and edit consolidated corporate intelligence via Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). To learn about Progent's SharePoint expertise, refer to SharePoint configuration and development consulting.

Exchange Deployment Consultants for At-Home WorkersExchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, go to planning and configuration consulting for Microsoft Exchange Server.

Microsoft Onedrive Integration Consultants for At-Home WorkersOneDrive is Microsoftís shared cloud-based file hosting and synchronization service, similar to GoogleDrive. Remote users can save files to OneDrive, and co-workers anywhere can share them safely via a web browser. Included with Office 365, OneDrive allows remote employees to co-edit documents. Edits made offline are uploaded when you go back online. To find out about Progent's expertise for OneDrive, see Onedrive configuration experts.

Public Cloud Integration Services for Remote Workers
Progent can provide fast and affordable remote support for helping organizations to create, maintain and troubleshoot cohesive network models that combine physical data centers, telecommuters, branch offices, and public cloud services. Progent offers top-tier consultant for all types of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers resolve problems with public cloud connectivity, authentication, and security.

Microsoft Azure Integration for At-Home WorkersAzure is a popular family of cloud services that allows you to use IT infrastructure, servers, and critical apps hosted on Microsoft's massive cloud. Azure features over one hundred services services such as hosting for Windows and Linux-powered VMs, on-demand cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to set up VMs on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure AD, and design backup and restore systems with Azure Backup. Progent can also show you how to create protected access to Azure services for telecommuters by setting up and debugging firewalls and VPN tunnels. To find out about Progent's consulting services for Microsoft Azure, go to Azure consulting services.

Microsoft 365 Integration for At-Home WorkersOffice 365, rebranded Microsoft 365, is Microsoft's growing family of client productivity software and cloud-based services available by subscription. Microsoft apps and services are provided in a selection of bundles intended for customers ranging from individuals and small offices to major corporations. Progent can provide fast and easy remote contact with consultants familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the various subscription bundles offered with Microsoft 365 and deploy 365 apps for your telecommuters in a way that delivers maximum business value. For details about Progent's support services for Microsoft Office 365, refer to Office 365 integration support.

Office 365 Exchange Online Integration for At-Home WorkersExchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product product suite. Office 365 Exchange Online offers the advantages of lower spending for physical infrastructure, simplified management, dynamic scaling, high reliability, and additional benefits inherent with public clouds. Microsoft has designed Exchange Online to run smoothly with local deployments of Exchange, enabling you to build hybrid networks. Progent's Exchange experts can provide occasional assistance to get you past tough technical bottlenecks and also offer comprehensive project management services to ensure your telecommuters have easy and secure access to your Exchange Online deployment. To learn Progent's consulting services for Microsoft 365 Exchange Online, visit Microsoft 365 Exchange Online configuration and support consulting.

Amazon AWS Integration for TelecommutersAmazon AWS is a pioneer in the public cloud computing market and is the industry's leading source of cloud services. Progent offers fast and economical online contact with cloud connectivity experts who can help your business to design, deploy, maintain, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with on-premises resources and with other public clouds such as Azure. Progent also can provide access to Cisco-certified CCIE networking experts to assist your company to create a high-uptime network architecture to make sure your users have a consistent computing experience whether they are working from your headquarters, a branch office, from home, or on the move. For details about Progent's expertise for Amazon AWS, visit Amazon AWS consulting services.

Google Cloud Integration Services for TeleworkersGoogle Cloud Platform (GCP) is a leading suite of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can assist your business to scale your current IT resources with the Google Cloud, and Progent's database experts can show you how to make your critical applications cloud ready so your telecommuters can take full advantage of Google Cloud services. Progent's consultants can help your organization to set up virtual machines on Google Cloud Compute Engine, design an efficient storage system with GCP Storage, and streamline access control for telecommuters with GCP Cloud Identity services. Progent's experts can also assist your organization to utilize GCP's unified management tools to administer and monitor your GCP environment. For details, see Google Cloud Platform (GCP) consulting support.

Help Desk Call Center Support for Telecommuters
A fast, company-wide switchover to a teleworker business model, which could be the result of an epidemic or as part of a disaster recovery preparedness plan, can overstretch even the most efficient internal Help Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or augment their Support Desk by using Progent's online Technical Response Center (TRC) services.

  • Progent's Standard Help Desk services leverage Progent's extensive network of remote IT support specialists along with enterprise-class trouble ticketing and tracking technology to provide an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 PC technical support from initial service requests through ticket creation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows teleworkers to monitor or update the status of their current tickets, enter details, and upload screen captures and relevant files. Technical support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop support charges, and Progent offers optional rapid escalation to Level 2 and Level 3 IT experts to deal with complex problems. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
  • Progent's Call Desk Supplemental Service enables your business to supplement your existing Call Center staff by sharing responsibilities for Call Center services seamlessly between your in-house support personnel and Progent's nationwide roster of PC support technicians and subject matter specialists. Progent's co-managed Call Center service is based on a collective support solution based on the number one PSA tool for managing help requests and trouble tickets, assigning ownership, monitoring progress, and producing management reports. To learn how Progent's Call Center Supplementation Services can enable your company to provide world-class technical support to your at-home employees, visit Progent's Call Center supplementation Services.

Cybersecurity for Telecommuters
Remote workers often run their personal equipment and work in a physically unsecured area. This worsens their exposure to cyber attacks and requires careful deployment of firewalls, remote security monitoring, and the creation of security policies based on best practices. Progent's seasoned roster of certified data security experts can assist you to plan, deploy and administer a compliant security environment that guards critical information in IT networks that include teleworkers.

  • Firewalls enable companies to create a network environment that can be safely utilized by local users and by teleworkers, mobile workers, vendors, customers, and the public. Next-generation firewall appliances permit you to configure and manage appropriate access rights to various classes of users and to scale your IT network and adjust your security as your business evolves and as cyber threats grow increasingly sophisticated. Progent supports both current and legacy security appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall configuration services, see firewall support expertise.
  • Online Endpoint Monitoring makes it possible to watch over the disparate computers used by an at-home workforce and either block or spot and respond to the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each secured endpoint, watching all activity and utilizing state-of-the-art machine learning to detect zero-day attacks at inception. When an attack is discovered, ProSight Active Security Monitoring instantly isolates the infected endpoint from the corporate network to contain the threat. Because the ProSight Active Security Monitoring software agent is autonomous, endpoint devices stay secure even if they are offline. For more information about ProSight Active Security Monitoring, see remote endpoint security monitoring for teleworkers.
  • Security Audits can evaluate the exposure of your information system to all classes of outside and internal security threats for a network that incorporates an at-home workforce. Progent can run remote, automated cybersecurity inventory software for quickly and economically detecting a broad range of security holes that can be found over the Internet. Progent's endpoint security assessment consulting services, which can be managed by security experts with top credentials such as CISA, ISSAP, and GIAC, can assist your company to audit your processes and governance policies and assess your network architecture to enable you to implement the highest level of security for your remote workers.

Data Protection Solutions for Remote Workers
Data Protection involves saving and recovering critical information so as to prevent data loss and reduce restoration time in case of storage problems resulting from hardware issues, programming hiccups, user mistakes, cyber attack, or any other reason. Reliable data protection solutions can be particularly difficult to design and maintain in hybrid environments that combine private data centers, cloud resources, and an at-home workforce.

  • Backup/Restore strategies for telecommuters must address diverse kinds of user-owned endpoints. Progent can provide quick remote help from consultants familiar with a wide range of products for backing up Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, tablets and handhelds. Popular backup/restore solutions maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources spread across a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and features fine-grained recovery and unified management.
  • Disaster Recovery/Business Continuity strategies often anticipate circumstances that require a temporary switch to an at-home workforce. Progent's expert disaster recovery planning experts and business continuity specialists can assist your company to develop, document and test a DR/BC strategy that addresses the logistics of moving to an at-home workforce.

Unified Management for an At-Home Workforce
Microsoft has renamed and reshuffled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing local computers. Endpoint Manager provides a unified solution for safeguarding corporate information by controlling local, mobile, and home-based endpoint devices.

Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and software. Managed endpoint devices can be personally owned or company owned. Network administrators managing the endpoint computers of at-home workers can use Intune to deploy and validate applications on devices, push patches and certificates, set up rules for accessing information and resources, manage passwords, establish VPN tunnels, determine how telecommuters share information, set up threat defense, ensure security compliance, and wipe corporate data from missing, stolen or deactivated endpoint devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X endpoints. To learn about Intune and how Progent can help your company to use Microsoft's Endpoint Management to administer the endpoint devices of your teleworkers, go to Intune remote device management consultants.

VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that allows network administrators to keep offsite endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual application delivery platform for authorization control, app management, and setup management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site deployment via a perpetual license. Top features of VMware Workspace ONE include fast over-the-air deployment of out-of-the-box notebooks, quick onboarding of new users, policy setting and enforcement for all categories of endpoints, unifies management reporting and analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud services. For details about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management expertise.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter environment for your Bakersfield, California business, call 1-800-993-9400 or visit Contact Progent.



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    Progent's Experts Group provides consulting in key areas such as Macintosh integration and applications; Consulting for Linux, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Strategic and vertical program support; CIO, management information analyst, and project management outsourcing; Special program design and integration; Web site, eCommerce, Electronic Data Interchange, and client information portal development and integration; SQL support and performance help; Business intelligence consulting; and Telecommunications architecture consulting.

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    Montana Onsite and Remote Support

    Progentís Technical Response Center offers nationwide extended hours remote troubleshooting for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support professionals provide after-hours phone support and remote direct computer access to troubleshoot and repair technical problems rapidly and economically. The scope of technical expertise available from Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult problems to appropriate experts as needed. For urgent issues, the TRC endeavors to respond to your request for service in less than one hour.

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    Progent's Microsoft-certified professionals have 20 years of experience designing, integrating, and supporting messaging systems for clients in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email environment offers compliance, fault tolerance, easy access for remote and wireless users, time-saving management tools, and seamless integration with telephony. Progent offers consulting and integration services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003, and MS Exchange 2K. Progent can also assist small or medium businesses to upgrade to MS Exchange 2016 Server or MS Exchange 2013 Server.

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    Microsoft SQL Server 2008 Setup and Support

    Progent's Microsoft-Premier SQL consultants offer an array of services to assist small and midsize companies to plan, implement, manage, and troubleshoot SQL 2008 systems in order to gain the maximum competitive advantage from Microsoft's state-of-the-art RDBM platform. In addition, Progent can provide help with network architecture, enterprise-wide security, and application programming to optimize the strategic value of your SQL Server network.

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  • Microsoft Configuration Manager Outsourced IT Management Services Intune Mobile Device Management Network Administration

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    Progent can help your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to upgrade smoothly to Configuration Manager 2012 from an older device management platform or help you to modify your current SCCM 2012 environment to support your changing IT requirements. In addition, Progent can assist you to build a software foundation that fully supports SCCM by providing advanced consulting support for associated Microsoft platforms including Active Directory Domain Services, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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    Systems Management Server 2003 Technical Support

    Progentís Microsoft certified consultants offer small and mid-size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, allows you to deliver important applications quickly and automatically to specified users, reduce product costs and stay compliant by determining patterns of usage, improve Windows protection by improving your awareness of vulnerability and by delivering critical patches, manage your mobile workforce through accepted standards independent of connection or location, and reduce operational expenses by fully exploiting the management capabilities built into Windows. Progentís SMS consulting professionals can help you use SMS economically for automated software and application installation, security patch control, and resource tracking management including software and hardware inventory.

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    Services Windows Server Essentials Disaster Recovery

    Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small organizations to transition from the older stand-alone on-premises datacenter to the new hybrid networking model that includes on-premises and virtualized cloud-based resources. Progent's consultants can provide cost-effective online consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to assess the possible productivity and cost benefits of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud-based model for your computing ecosystem. Progent offers comprehensive project management to help you plan and execute an efficient migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud applications and services. Progent also offers as-needed consulting, technical support, and customized training.

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    Progent's Microsoft and Cisco premier computer engineers can provide expert support for a wide array of technologies and can deliver that assistance remotely anywhere in the U.S. or onsite in major cities across the country and anywhere in . Progent offers online support for information systems powered by Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft Windows and UNIX-based technology. Progent also can provide access to the help of Cisco CCIE network specialists for complex network issues, plus the support of CISSP and CISM-accredited security engineers to handle complex security planning and problem solving. Progent has delivered remote troubleshooting to companies in every state in the United States.

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    Progent's expertise delivering Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools make it possible to create custom mission-critical applications and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can show you how to design reports that let you analyze your business more effectively, turning uncooked information into useful understanding of your business.

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  • ProSight Phishing Protection Specialist 24-7 Modern Network Security Network Consultant

  • Hybrid Exchange Online and Exchange on-premises Remote Troubleshooting
    Office 365 and Android IT Services

    Microsoft has made a strong effort to enable transparent hybrid environments that integrate Office 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes located at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any phase of designing, implementing and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on schedule and within budget.

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    Exchange 2013 Performance Tuning Support Services

    Exchange Server 2013 includes major enhancements to the functionality of Exchange 2010 and introduces powerful innovations plus a revamped architecture. These enhancements affect vital facets of IT such as manageability, high availability (HA), compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Exchange Server 2013, create a cost-effective test and deployment plan, and train your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.

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    Windows 2016 Setup and Support

    The sophistication and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with practical expertise and in-depth knowledge in designing and integrating cohesive, comprehensive business technology solutions. The background of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progentís IT services can assist you with planning, deploying, managing, and troubleshooting Windows Server solutions that increase the productivity of your IT system. Progentís consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other desktop clients.

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    Progent is convinced that a well designed and executed information system can be a vital factor for accelerating a firm's growth, and Progent applies this philosophy in our corporate network environment. Progent has built a non-stop virtual office infrastructure that allows our staff engineers and authorized contractors to offer rapid and efficient service, collaborate easily on challenging jobs, and gain from career and private maturity by being part of an exciting business ethos of self motivation and independence.

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    Progent's certified TMG 2010 and ISA Server 2006 experts can assist you to plan, deploy, and support a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your network that provides the firewall protection, performance and manageability that your business needs.

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    If your business network mixes Linux-based products platforms with Windows, Progent can show you how to integrate your servers into a cohesive environment that allows all your operating systems to coexist for easy administration, seamless information exchange, high reliability, superior throughput, and tight protection. Progent's UNIX/Linux and Windows coexistence support services feature IT infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical help and repair, on-site technical support, and Help Desk services.

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  • Setup and Support System Center 2016 Configuration Manager System Center 2016 Business Continuity Computer Consulting
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    SharePoint Portal Server Specialist

    Progentís Microsoft-certified consultants can provide businesses of all sizes consulting, technical support, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced platform that uses web-based technology for efficiently connecting people, groups and data. SharePoint Server provides a central spot for your workers or clients to access, organize, share and interact with useful data, files, and applications and to interact with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the knowledge theyíve developed in a manner that makes data convenient to locate, download and apply. Progent's SharePoint experts can help you to manage your current SharePoint ecosystem or migrate to the latest version of SharePoint Server or to SharePoint Online.

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    Progent's Cisco-certified CCIE network infrastructure consultants can help your business to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall consulting, Meraki and Aironet Wi-Fi access point expertise, Cisco VoIP phone consulting, and CUCM/CallManager software expertise.

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    24-Hour Microsoft Experts Exchange Migration Consulting Services

    Progent's Microsoft-certified network engineers can help you to assess the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and carry out an efficient migration to Exchange Server 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick return on investment by increasing your productivity, cutting the expense of hardware and service, streamlining administration, and integrating your key communications platforms.

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    Internal Security Scan Specialists

    Progent offers small organizations a pair of ultra-affordable network security inventory packages that include, at a set fee, remotely managed scans of your security profile which are evaluated by professional security engineers who interpret the data collected by the scan, present objective summaries of your existing network security, and make suggestions for improvements. Progent offers two complementary network security evaluation packages for external and internal scanning that are priced to meet the restricted budgets of small companies while providing enterprise-class assessments of your IT network's exposure to attack.

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  • Juniper Networks NetScreen Security Consultancies
    Juniper NetScreen 5200 Firewall Information Technology Consulting

    Progent's Juniper-certified NetScreen engineer can help your company to install and optimize NetScreen 5000 series routers, upgrade from older NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure issues in all-Juniper or mixed-technology environments.

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  • 24-7 Managed IT Services Consult
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    Progent's ProSight family of managed services are geared to offer organizations who maintain minimal internal IT administration and support teams with low-cost access to enterprise-class management platforms and technical expertise. Advantages of the ProSight catalog of managed IT services include fixed network maintenance costs, smart automation of routine administrative tasks, continual adoption of the latest technology, graceful migration from older systems to modern solutions, improved alignment of information technology with strategic objectives, access to veteran IT experts, and freeing up management to concentrate on business instead of ever-changing information technology.


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