Bakersfield Remote Workers Solutions Consulting and Support
Solution Design, Integration, Administration and Help Desk Consultants
Enlarging your telecommuter workforce can have a significant effect on IT infrastructure, security, and company workflows. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Bakersfield company to select the appropriate tools and follow best practices in creating and operating a secure virtual solution for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide services ranging from as-needed expertise for getting you past occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can assist Bakersfield, California organizations to succeed with any facet of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.
Network Infrastructure for a Remote Workforce
Setting up the network infrastructure required for a remote workforce can be particularly challenging if you must manage a combination of personal hardware like PCs and notebooks, routers, and Wi-Fi appliances from various manufacturers and with a mix of OS software and firmware releases. Progent's background delivering online help for both legacy as well as modern technologies in virtual office solutions enables you to make cost-effective use of your existing infrastructure and provides you with ready access to expertise for making necessary upgrades. Services offered by Progent to assist you to create a high-functioning work-at-home ecosystem include:
- VPN connectivity makes it possible to create a secure connection for authenticated remote workers to use IT resources situated at your company data center or in the cloud. Progent can help your company to deploy and manage VPN access between your at-home workforce and your various IT resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your telecommuters to set up Cisco's popular AnyConnect software to provide safe VPN tunneling for a wide range of devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms allow an at-home worker to see and interact with a data center PC's desktop. This technology provides network managers substantial control over the computing ecosystem of at-home employees and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewalls. Progent can provide expert remote support for setting up home routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
- Home Wireless networks, often supporting families and guests, are commonly used by telecommuters to access their router for work. This can create throughput as well as cybersecurity problems. Progent can assist businesses to mitigate these issues by providing services that include Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point setup help.
- Internet access solutions affect the speed and availability of connections between telecommuters and the company network. Business-critical applications may require backup Internet access in the event the normal connection breaks. Progent offers expertise for picking Internet service providers, selecting appropriate bandwidth and data volume packages, and configuring redundant Internet connections. See Internet connectivity solutions.
VoIP Solutions for At-Home Workers
Extending the business PBX environment to accommodate teleworkers is vital to maintaining an effective at-home workforce. A variety of cloud-centric VoIP platforms are used by SMBs to server telecommuters. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice management. Progent can assist businesses of any size to design or maintain a telecommuter IP voice environment that provides the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist organizations tune their existing Cisco IP voice systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia software deployed across the network. Unified Communications Manager manages additional combined media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM support, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help your company to maintain your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony products. For details about Progent's expertise for CallManager and Cisco's other older VoIP platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients working outside the corporate firewall like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to work with these VoIP solutions and deliver on-demand integration and debugging services.
Video Conferencing for Teleworkers
A wide selection of video conferencing platforms from leading technology companies enable virtual discussions, video conferencing, chat, and screen/content sharing for both onsite workers and at-home workers. Many companies use a mix of products to accommodate their various partners and clients. Progent's communications experts can assist your organization to maintain your existing voice/video conferencing ecosystem and optimize the experience of your remote employees.
- Skype for Business is Microsoft's popular unified communications platform that supports real-time presence, instant messaging, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can help your company to set up and maintain Skype for Business clients to accommodate your remote workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video phone platform for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 concurrent users for voice/video calls. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include IP voice and video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist your business to optimize your network architecture to run them.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office suites, providing a rich environment of applications that deliver a cohesive user experience for exchanging information across multiple sites and on a broad selection of endpoint computers. Progent has delivered online consulting support for SharePoint and Exchange since their initial publication and can assist businesses to deploy these flagship collaboration products to optimize the productivity of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration. Designed as a replacement for Skype for Business Online, Microsoft Teams can support chat, video meetings with screen sharing, phone calls, cloud voicemail, group email, as well as file and app sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (formerly branded Azure Active Directory) for supporting its complete range of features. To learn more about Progent's consulting services for Microsoft Teams, see planning and deployment expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web entities to enable collaboration and information delivery by providing policy-based delivery of data, workflow, and utilities for searching through enterprise-wide information silos. SharePoint enables you to build secure web portals that allows at-home workers to view and update aggregated business intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts (Widgets). For information about Progent's SharePoint support services, refer to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, visit integration expertise for Exchange Server.
OneDrive is Microsoft�s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. Remote users can save files to OneDrive, and co-workers can access them safely via a web browser. Provided with Microsoft 365, OneDrive allows remote workers to co-author files. Revisions created offline are uploaded when you reconnect to the Internet. For details about Progent's expertise for OneDrive, go to Microsoft Onedrive integration consulting.
Cloud Integration Services for Teleworkers
Progent can provide fast and affordable remote support for enabling organizations to create, manage and repair integrated network architectures that incorporate internal data centers, remote workers, branches, and public cloud services. Progent can provide top-tier consultant for all modes of cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers resolve problems with public cloud connectivity, authentication, and security.
Microsoft Azure is a leading platform for cloud software and services that allows you to utilize IT infrastructure, virtual servers, and critical applications running on Microsoft's extensive cloud. Microsoft Azure includes more than 100 cloud-based services such as the ability to host Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist you to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity control with Azure AD, and design data backup and recovery solutions with Azure Backup. Progent can also show you how to create protected connections to Azure for remote workers by configuring and troubleshooting firewalls and VPN tunnels. To find out about Progent's support services for Microsoft Azure, refer to Azure consulting.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of client productivity software and cloud-based services offered on a subscription basis. Office apps and cloud services are provided in a selection of plans intended for customers ranging from individuals and households to large corporations. Progent offers quick and easy online contact with consultants familiar with Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to assess the various subscription bundles offered with Microsoft 365 and configure 365 apps for your telecommuters in a way that delivers maximum business value. For details about Progent's consulting services for Microsoft 365, go to Microsoft 365 consulting expertise.
Microsoft 365 Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product suite. Microsoft 365 Exchange Online offers the advantages of reduced spending for data center infrastructure, easier management, dynamic scaling, high availability, and other benefits associated with public clouds. Microsoft has engineered Exchange Online to operate transparently with on-premises Exchange environments, allowing you to create hybrid cloud/onsite information systems. Progent's Exchange experts can provide as-needed help to guide you past challenging IT bottlenecks and can also provide end-to-end project management outsourcing to ensure your telecommuters have easy and safe access to your Microsoft 365 Exchange Online environment. For details Progent's consulting services for Microsoft 365 Exchange Online, visit Microsoft 365 Exchange Online configuration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's leading provider of cloud-based services. Progent offers fast and affordable online access to cloud connectivity experts who can help your organization to plan, deploy, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms such as Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help you to build a high-availability network model so your employees have a productive computing experience whether they are working from your main office, a remote branch, from home, or on the move. For information about Progent's consulting expertise for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud is a leading collection of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to scale your current IT assets with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your critical apps cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent can assist your organization to deploy VMs on Google Cloud Compute Engine, design an efficient storage system with Google Cloud Storage, and streamline access management for telecommuters with GCP Cloud Identity services. Progent's consultants can also assist your organization to utilize GCP's unified management tools to administer and monitor your Google Cloud ecosystem. To find out, see Google Cloud Platform integration services.
Help Desk Support for Remote Workers
A rapid, enterprise-wide switchover to a teleworker business model, which might be motivated by a pandemic or as a component of a disaster recovery/business continuity plan, can overwhelm even the most efficient in-house Help Desk. Progent's Call Center services make it possible for organizations of any size to outsource or supplement their Call Desk with Progent's online Technical Response Center team.
- Progent's Standard Call Desk support services leverage Progent's extensive team of online IT support experts along with world-class ticketing and tracking technology to offer an economical, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that addresses all facets of remote Level 1 PC support from service requests to trouble ticket creation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows at-home employees to monitor or update the status of their current trouble tickets, enter details, and append screenshots and attachments. Support services are provided at a substantial price reduction off Progent's normal Level 1 technical service charges, and Progent offers optional rapid escalation to Level 2 and Level 3 IT experts to deal with advanced issues. To find out more, see Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Augmentation Service allows your company to supplement your existing Help Desk organization by sharing responsibilities for Call Center services seamlessly between your regular IT support organization and Progent's nationwide team of desktop support engineers and subject matter experts. Progent's shared Help Desk Call Center service uses a collective support model based on the number one professional services automation (PSA) platform for handling service requests and ticketing, establishing ownership, tracking progress, and producing reports. To find out how Progent's Support Desk Supplementation Services can enable your business to provide world-class technical support to your from-home workers, visit Progent's Support Desk augmentation Services.
Cybersecurity for Telecommuters
Work-from-Home (WFH) staff members commonly utilize their personal computers and often operate in a poorly secured physical area. This situation increases their vulnerability to cyber attacks and calls for judicious deployment of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, thorough user education, and the development of policies based on leading practices. Progent's veteran roster of data security support experts can assist your business to design, deploy and manage an effective cybersecurity solution that protects vital information assets in networks that incorporate an at-home workforce.
Firewalls enable you to create a network environment that can be safely accessed by local users and by an at-home workforce, mobile users, vendors, customers, and the public. Modern firewall devices allow you to assign and control different access rights to various classes of users and to scale your network and modify your cybersecurity posture as your business evolves and as network attacks grow more sophisticated. Progent works with both new and legacy firewall appliances from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall integration services, see firewall integration and support services.
Online Endpoint Monitoring makes it easy to watch over the various computers utilized by remote workers and either reject or identify and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on each protected endpoint, monitoring all activity and utilizing state-of-the-art machine learning and full execution context from SentinelOne to identify zero-day attacks at inception. When a cyberattack is discovered, ProSight Active Security Monitoring immediately disconnects the impacted endpoint device from the network to quarantine the threat. Because the ProSight ASM software agent is self-contained, endpoint devices stay protected even if they are offline. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight ASM, see remote endpoint security monitoring for an at-home workforce.
Progent's Duo MFA Managed Services utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication. Duo enables single-tap identity verification on Apple iOS, Android, and other personal devices. Using 2FA, whenever you log into a secured online account and enter your password you are asked to confirm who you are via a device that only you have and that is accessed using a separate network channel. A broad range of devices can be used for this second form of authentication including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can designate several validation devices. For more information about ProSight Duo identity validation services, see Duo MFA two-factor authentication (2FA) services for teleworkers.
Security Audits can assess the exposure of your information system to all types of outside and local security threats for a network that incorporates remote workers. Progent can deploy online, automated cybersecurity inventory software for quickly and economically detecting a wide variety of security holes that can be found over the Internet. Progent's endpoint security audit consulting services, which can be managed by security experts with top certifications including CISA, ISSAP, and GIAC, can help your company to evaluate your procedures and policies and review your network architecture to allow you to implement top-level protection for your remote workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver automated testing of your at-home connectivity solution as well as your internal and perimeter networks so you can uncover, rank, fix, and confirm security weaknesses before threat actors can take advantage of them. Progent's pentest experts can assist you to use NodeZero to carry out thorough pentests of your perimeter and your internal IT infrastructure so you can determine your current security profile. Progent can also help you to harden your existing network security and can assist you to plan and implement a cohesive cybersecurity ecosystem that simplifies management and provides optimum cyber defense for on-prem, multi-cloud, remote, and perimeter IT resources. To learn additional details about Progent's vulnerability analysis solutions powered by on NodeZero's pentest platform, visit Consulting Support for NodeZero's Penetration Test Platform.
Download White Paper: Securing a Work-From-Home Environment
To view or download a white paper about critical things to focus on for securing an IT environment that includes work-from-home staff, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
The field of Data Protection involves saving and restoring critical information so as to prevent data loss and minimize recovery time in the event of storage problems resulting from hardware issues, software glitches, human mistakes, cyber attack, or other causes. Reliable data protection solutions can be particularly challenging to architect and manage in hybrid environments that incorporate local data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for teleworkers must cover diverse types of personally owned endpoints. Progent offers fast remote access to experts knowledgeable about a broad array of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data distributed across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity strategies often envision scenarios that call for a rapid changeover to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity planning consultants can help your company to produce, document and validate a DR/BC plan that includes the process of moving to telecommuting.
Unified Management for Teleworkers
Microsoft has rebranded and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which includes Intune for cloud management of mobile and remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager offers a centralized environment for protecting corporate data by controlling local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and securing off-premises computers and software. Managed endpoint computers can be user owned or company owned. IT admins managing the endpoint devices of telecommuters can use Intune to provision and authenticate applications on managed devices, push updates and certificates, configure policies for accessing data and resources, manage passwords, create VPN connections, determine how telecommuters share data, establish threat defense, ensure security compliance, and wipe sensitive information from missing, stolen or deactivated devices. Intune works with Apple iOS, Android, Windows, and macOS devices. To learn about Microsoft Intune and to find out how Progent can assist you to use this platform to manage the devices of your at-home workers, see Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM platform that helps network administrators to keep off-premises endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for unified endpoint management along with VMware's Horizon virtual software delivery technology for access control, application management, and setup management of endpoints. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises deployment through a one-time purchase. Top capabilities of VMware Workspace ONE include fast remote provisioning of out-of-the-box laptops, quick onboarding of new users, policy set up and enforcement for all categories of endpoints, aggregated management reporting and analytics, email encryption, and integration with Microsoft applications and cloud products. For information about Progent's support for VMware Workspace ONE, see VMware Workspace ONE mobile device management expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Bakersfield, California organization, phone
An index of content::
Video IP Phones Remote Technical Support
Top Quality 7800 Series IP Phone Troubleshooting
Progent's CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Consulting Dynamics GP eConnect
Dynamics GP Excel Cubes Professional
Progent's background providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms enable Progent to create specialized mission-critical programs and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to create reports that let you analyze your business more thoroughly, transforming uncooked data into valuable insights into your company and customers.
SCCM 2016 and Windows 10 Technology Consulting Services
SCCM 2016 Peer Cache On-site Technical Support
Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings control, keeps track of network resources, guards against company data leakage, provides network health reporting, allows secure end-user self service, and offers a single point of control for administering multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration experts can help you with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Nephilim ransomware hot line Engineers
Dharma ransomware hot line Specialist
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Windows 7 Upgrade Consultant Services
Windows 7 Consultancy
Progent's Microsoft certified consultants offers remote and onsite support expertise to assist you to administer, support, and troubleshoot computers based on Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide expertise with change management, security and compliance, backup and restore, online connectivity, mobile device integration, wireless network design, and 24x7 network monitoring.
Computer Consultants Microsoft Dynamics GP ERP
Microsoft Dynamics GP ERP Consultant
important features of Dynamics GP software include a modular design that lets you license only the functionality you need, a standards-based architecture based on Microsoft technologies to protect your investment and offer a highly integrated environment, enhanced reporting services that allow you to monitor all operations, revenues and spending and sales trends, integration with Microsoft Office to speed access to corporate data, the ability to process data from virtually any database or workstation software into Microsoft Dynamics GP, and an open design that makes it easy to create specialized applications. Progent can help you set up and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP support professionals to show you how to convert the advanced features of Microsoft Dynamics GP accounting into a high-value business management solution.
Consultants Solaris
UNIX Consultant
If your company network combines Solaris platforms with MS Windows, Progent can assist you to incorporate your computers into a unified environment that permits all your OS platforms to run side by side for simple management, seamless information exchange, high dependability, enhanced throughput, and tight protection. Progent's Solaris and Windows coexistence support services feature IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and repair, in-person technical support, and Help Desk Call Center support.
Excel Contract Programming Firm
Microsoft Project Support
Progent's team of application experts can provide in-depth consulting, software programming, deployment help, and online training for leading applications that address key areas including ERP, financials, business reporting, web commerce application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with years of experience delivering advanced consulting support online, Progent can help small businesses anywhere in the U.S. to save the lost productivity and expense related to travel and on-site visits without sacrificing the effectiveness of technical services.
Juniper SSG Series Gateway Security Certification
24x7 Juniper SSG520M Router Network Security Test
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Altaro VM Backup Live Backup Online Support Services
Hornetsecurity Altaro VM Backup Offsite Consulting
Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or onsite consulting services to help you to plan, install, manage and troubleshoot a comprehensive backup and disaster recovery solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup software.
Professional SCOM 2012 Microsoft Azure Monitoring
Emergency SCOM 2012 Management Packs Information Technology Consulting
Progent's Microsoft-certified consultants have over a decade of background planning, deploying, enhancing and repairing System Center Operations Manager solutions and can provide companies of any size expert remote or onsite consulting services for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up Microsoft SCOM 2012 management packs according to industry best practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to fix serious problems uncovered by System Center 2012 Operations Manager.
Microsoft Financial Software Integration Services
Dynamics GP/Great Plains Features Consultants
Progent's Microsoft certified experts provide a range of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a financial and business analysis tool based, like all Microsoft accounting solutions, on the scalable and popular foundation of Windows technology. Dynamics GP provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented design you can purchase only the capability you currently need, with the option to add clients and increase capabilities in the future. Progent's Microsoft Dynamics GP support engineers can show you how to deploy, customize and manage the current release of Dynamics GP or upgrade smoothly from an earlier edition.
Dynamics GP Power BI Network Consulting
Dynamics GP Accounting Online Consulting
Microsoft Dynamics GP/Great Plains allows you to grow and control your company better by delivering easy access to decision-driving data and a fast ROI. Dynamics GP/Great Plains offers important business benefits including its ability to extend the presence of your organization, manage your accounting, computerize financial processes, unify procedures throughout your business, improve inventory control, enhance order accuracy, expand sales and shorten turnaround time, and maximize free cash flow. Progent can help you set up and maintain a robust, safe server and network foundation to support Great Plains, and can offer experienced Dynamics GP/Great Plains support professionals to make sure you derive the full advantages of your Microsoft Dynamics GP/Great Plains business management system.
Microsoft Azure hybrid cloud solutions Consultant Services
Azure and Android integration Consulting Services
Progent can assist companies of any size to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network administration and reduce equipment expense. Microsoft Azure includes a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of different cloud networking architectures you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the common errors small companies make when moving to a public cloud. Progent can help you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to prepare perimeter firewalls and IPsec VPN connections and also to integrate Apple iOS devices and Google Android handhelds.
Online Support Cloud Backup Security and Compliance
24-7 Computer Consultant ProSight Hybrid Cloud Data Backup Services
ProSight Data Protection Services ECHO provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates your backup processes and allows rapid recovery of vital files, apps and virtual machines that have become lost or damaged due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, when needed, can assist you to restore your business-critical information.
Juniper Junos BGT Network Security Audit
Juniper Junos Cybersecurity Consultancy
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Urgent ProSight Email Data Leakage Prevention Consulting Services
ProSight Email Guard Content Filtering Consultants
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper level of analysis for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
WLAN controller Remote Consulting
24x7 8540 wireless controller Help and Support
Cisco's Catalyst line of Wi-Fi controllers streamline the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, optimizing Wi-Fi throughput by limiting the impact of RF congestion, enhancing wireless uptime with rapid auto-failover, and strengthening data security by identifying threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can assist your business to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller solutions.
Automatic Network Diagrams Technical Consultant
ProSight Infrastructure Monitoring Computer Consultant
Progent's ProSight WAN Watch is an infrastructure management service that makes it simple and inexpensive for smaller businesses to map, track, enhance and troubleshoot their networking hardware like routers, firewalls, and wireless controllers plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept current, copies and manages the configuration information of almost all devices on your network, monitors performance, and sends alerts when problems are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating devices that need important updates, or resolving performance bottlenecks.
Exchange 2013 Compliance Remote Troubleshooting
Exchange 2013 Voice Mail Technology Professional
Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Exchange 2010 and introduces powerful innovations plus a revamped structure. These enhancements affect key areas like ease of administration, availability, compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible business benefits of migrating to Microsoft Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent can also provide affordable remote support and management for Microsoft Exchange Server 2013.
64-bit Computing Services
Consultancy 64-bit Processing
Progent's Microsoft-premier consultants can help your organization to update your desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and advantages of migrating to 64-bit PC desktop processing, design an efficient upgrade strategy that reduces business interruptions, and offer inexpensive, expert online help to assist you to install 64-bit desktop operating systems and applications on your existing hardware.
Microsoft Exchange Server 2010 Upgrade Engineers
Award Winning Professionals Microsoft Exchange Server Migration
Progent's Microsoft-certified engineers can deliver low-cost online and onsite help to implement your upgrade to Microsoft Exchange Server 2010, generate comprehensive documentation of your new messaging environment, educate your network support staff and end users to get them up to speed rapidly on Exchange 2010, and offer continuing management services and technical support. Progent can also help you migrate from Microsoft Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Immediate School Wireless Case Study
Example Application Wireless Integration
Progent provided a wireless networking solution that allowed a school to increase productivity and avoid the recurring costs of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting remote sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative offered better bandwidth and reliability than simply amplifying the 802.11b wireless network, and because it uses the 5.8Ghz band it offered immunity to local interference.
Small Business Computer Consulting Companies Consulting Hourly Price
Microsoft and Cisco Certified Expert Consultant Hourly Cost Network Design and Consulting
Progent's pricing model is to charge for remote support and on-premises help by the minute. As a result, you are charged only for delivered support. Progent does not demand a more expensive rate for after-hours or emergency service, and inside California or in regions where Progent offers on-premises support, Progent does not charge for travel except for urgent calls where on-site time is less than four hours. Also, Progent imposes no startup fee and asks no retainer for services provided during regular working hours. Many support organizations demand large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids large invoices for fast solutions so you will not be forced to permit minor problems to stay unaddressed.
Catalyst Switch IOS IT Consulting
Catalyst 9000 Switch Support
With the Catalyst line of switches for small and mid-size companies, Cisco allows companies to realize the full advantages of bringing smart traffic control into their networks. Cisco's switch technology allows you to deploy capabilities that make your IT network highly robust to accommodate time-critical needs, expandable to facilitate future growth, secure enough to guard confidential data, and capable of prioritizing and controlling all traffic to optimize system performance. Progent's Cisco certified consultants can help you select and deploy Cisco Catalyst switches that make sense for your company. Also, Progent's certified security consultants can show you how to develop a comprehensive protection policy and set up Cisco Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2960 switches, Catalyst 3560 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
Security Patch Management Support Outsourcing
Microsoft Expert Mobile Application Management Troubleshooting
Progent's Microsoft-certified Intune consultants can assist your organization to assess the business value of utilizing Microsoft Intune for managing your mobile computers including laptops, smartphones, and tablets powered by Windows, iOS, and Android. Progent's Intune consultants can assist your company to configure security policies, set up pilot environments to evaluate the benefits of Intune for your network, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune deployment.
Email Security and Virus Protection Tech Support
Microsoft Exchange 2016 Design Consultants
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated email/telephony solutions for companies. Progent offers economical Microsoft Exchange 2007 Server consulting services to strengthen email security and virus defense, provide high availability email, and facilitate remote and wireless email access. Progent's Microsoft Exchange consulting and support services can assist you in planning and deploying a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
Dynamics GP VBA Consultant Services
Business Portal for Dynamics GP Professional
Progent's background providing Microsoft .NET services and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce solutions that operate seamlessly with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to create reports that allow you to track your business more thoroughly, turning uncooked data into valuable insights into your company and customers.
Immediate 64-bit Processing Professional
64-bit Migration Professional
Progent's Microsoft-certified consultants can help your organization to update your servers or desktops from 32 to 64 bits. Progent can help your company to understand the risks and benefits of moving to 64-bit processing, plan an efficient upgrade strategy that minimizes operational interruptions, and provide inexpensive, expert remote help to assist your organization to configure 64-bit software and applications on your existing computers.
Consultancy Exchange Upgrade
Microsoft Exchange Server Migration Professionals
Progent's Microsoft and Cisco-certified network experts can help you to assess the value of Exchange 2010 for your company and can assist your IT staff to plan and implement an efficient migration to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange Server 2007 that will provide quick payback by increasing your workers' efficiency, lowering the expense of hardware and service, simplifying management, and integrating your key communications platforms.
24x7 ransomware removal and restore Engineer
Consult ransomware removal and data restore
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Meraki Switch and Access Point IT Consultants
Meraki Switches Network Engineer
Cisco's Meraki line of switches are intended for environments that go from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer cost-effective remote consulting expertise to help your company to plan and deploy an efficient network architecture that incorporates Meraki MS switches, simplify network administration with Meraki's cloud-based management architecture, define policies to maintain security and compliance, develop and validate a disaster recovery plan, and resolve technical issues associated with any aspect of your Meraki deployment. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless APs to create a cohesive networking solution.
Support Desk Management Services On-site Technical Support
Top Rated Support Desk Outsourcing Services Online Technical Support
Progent provides several essential kinds of Helpdesk services including Microsoft and Cisco Helpdesk Outsourcing Services, Virtual Helpdesk Support, and Call Center Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts offers your customers easy access to a dependable support resource with years of experience delivering phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's concentration is on giving the support Help Desk a positive image as a solid contributor to business performance. Progent's goal is to fix rather than simply report problems.
Server Recovery Cisco CCIE Online
Urgent IT Consultants Cisco CCIE Online
Progent's Cisco certified networking consultants have extensive background helping ISPs to design, implement, administer, tune, and debug high-availability, scalable network solutions suitable for shared public networks.
Lync Server 2013 and Android Consulting
Lync Server 2013 IM Consult
Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of all sizes to build a manageable and secure communications environment that supports the modern BYOD computing style with instant messaging, real-time presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN telephony across a broad assortment of stationary PCs and mobile devices. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist you to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-based (with Lync Online) or hybrid topology appropriate for your present and long-term goals, deploy Lync Server 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your management staff and end users. Progent has expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.
CISSP-ISSAP Cybersecurity Specialist
CISSP Certified Cybersecurity Consultants
Progent's CISSP-certified network security experts can help businesses of any size with any facet of information system security. Progent can help implement cost-effective security solutions that guard a small office from advanced malware attacks or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that support local, remote, and mobile clients accessing network resources spread across multiple physical sites and various clouds.
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