Immediate Remote Support for Bakersfield California Computer Networks
Fast Remote Technical Support for Bakersfield NetworksFor companies in Bakersfield California, Progent offers remote support for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Premier professionals have provided remote troubleshooting to companies in every state in the U.S. (Check out testimonials from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE engineers to handle challenging infrastructure issues, as well as the assistance of CISA and CISSP-qualified security consultants to help with high-level security architecture and diagnostic jobs.

Progent's remote support engineers provide exceptional value due to the fact that they have the practical experience and have access to the advanced technology required to solve most network problems quickly. This lowers immediate expenses because solutions require fewer billable consulting minutes. Online support also avoids the expense of dispatching an engineer to your site. Your organization saves even more with indirect costs by reducing or avoiding system downtime and related costs resulting from business discontinuity, disgruntled customers and vendors, idle employees, and de-focused management. Progent's advanced remote technical support expertise is particularly valuable for organizations that rely on public clouds for critical infrastructure or software such as Azure, Exchange Online, Amazon Web Service, Google Cloud, or where on-premises IT support may not be an option.

Progent's billing model for online help is designed to leverage your network support dollar. Progent bills per minute for telephone-based consulting, so you pay only for the services that you actually get. In contrast to many remote support firms, Progent imposes no startup charge or minimum job duration. Progent's one-minute billing unit and simple model for pricing save you from scenarios where fast repairs somehow end up as substantial invoices. Progent's skill at handling technical issues quickly means you saves cash.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has refined a collection of optimized technologies and field-proven processes that ensure the maximum degree of efficiency for online help and repair for information networks of all sizes. Progent's remote service group can connect to your company's system remotely without violating network security.

Progent's proven customer support reporting application includes detailed records describing all service that Progent's clients have received. Progent's authorized service personnel have access to the records of all help provided to each client by every Progent engineer. This history of trouble tickets and repairs is structured as a conveniently exploitable internal knowledge base that allows Progent's remote technical professionals to share their knowledge company-wide to ensure that the value of Progent's support services improves over time. Progent's high-level certifications and close relationships with key vendors including Cisco and Microsoft make available additional vast support databases and permit fast access to vendors' internal support staff so Progent's remote consulting specialists are able to find the best solutions in the least time.

Online technical support services available from Progent to businesses in Bakersfield California include:

Progent's ProSight Subscription-based Services for Small and Medium Size Businesses
Progent provides a selection of budget-friendly, subscription-based managed services designed to allow small and medium-size organizations to utilize the same advanced technology used by some of the industry's top corporations. Progent's ProSight line of IT management outsourcing services covers all key facets of modern networking including email protection, behavioral-based threat defense, automated backup and disaster recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services include:

  • ProSight LAN Watch: Network, Server, and Endpoint Remote Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to help keep your IT system running efficiently by tracking the state of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management staff and your Progent consultant so any potential issues can be addressed before they have a chance to disrupt productivity. Learn more about ProSight LAN Watch server and desktop monitoring services.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-based platform for managing your network, server, and desktop devices by offering tools for performing common time-consuming tasks. These can include health monitoring, update management, automated remediation, endpoint deployment, backup and recovery, A/V response, remote access, standard and custom scripts, resource inventory, endpoint profile reporting, and troubleshooting help. If ProSight LAN Watch with NinjaOne RMM uncovers a serious problem, it transmits an alert to your designated IT staff and your assigned Progent technical consultant so that emerging problems can be taken care of before they impact your network. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.
  • ProSight WAN Watch: Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller businesses to diagram, track, reconfigure and debug their networking hardware like routers and switches, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and generates notices when issues are discovered. By automating time-consuming network management activities, WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating devices that require important software patches, or isolating performance problems. Find out more about ProSight WAN Watch network infrastructure management services.

  • ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding line of real-time reporting plug-ins created to integrate with the top ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize key issues such as spotty support follow-up or machines with missing patches. By exposing ticketing or network health concerns clearly and in near-real time, ProSight Reporting enhances productivity, reduces management hassle, and saves money. For details, visit ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has partnered with leading backup technology vendors to create ProSight Data Protection Services, a portfolio of subscription-based management outsourcing plans that deliver backup-as-a-service (BaaS). ProSight DPS products manage and track your data backup operations and allow transparent backup and rapid restoration of critical files, applications, system images, plus virtual machines. ProSight DPS lets your business protect against data loss resulting from hardware breakdown, natural calamities, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned insiders, or application bugs. Managed backup services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these managed backup services are best suited for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of leading data security companies to provide centralized control and world-class protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the local gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

  • ProSight Multi-Factor Authentication with Duo: Identity Validation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo MFA managed services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation with iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you log into a protected application and enter your password you are requested to confirm who you are via a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized as this added means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate several verification devices. For more information about Duo identity authentication services, go to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Shared Help Desk: Outsourced and Shared IT Support Center Services
    Progent's Co-managed Service Desk provides a smooth supplement to your in-house support staff. User access to the Help Desk, delivery of technical assistance, escalation, ticket generation and tracking, efficiency measurement, and management of the support database are consistent whether issues are taken care of by your corporate IT support staff, by Progent's team, or by a combination. Your business has unrestricted versatility to expand or reduce your share of support activity as circumstances demand. Progent provides startup deployment and onboarding of the professional services PSA software as well as documentation, validation and education. For details about ProSight Shared Call Desk, see ProSight Co-Managed Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior analysis technology to guard endpoint devices and servers and VMs against new malware attacks such as ransomware and email phishing, which easily evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring protects local and cloud resources and offers a unified platform to automate the entire malware attack lifecycle including blocking, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to cyber threats from all vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools incorporated within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that allows you demonstrate compliance with legal and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for immediate action. Progent's consultants can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management provide organizations of any size a flexible and affordable solution for assessing, testing, scheduling, applying, and documenting updates to your dynamic information system. Besides maximizing the security and functionality of your computer environment, Progent's software/firmware update management services free up time for your IT staff to focus on line-of-business projects and activities that deliver maximum business value from your network. Learn more about Progent's software/firmware update management services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a protected fault tolerant data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the apps. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect information about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate as much as half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents related to managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and medium-size businesses to get an unbiased assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of IT experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory (AD) system. Both versions also include one year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, better compliance with data security standards, higher utilization of IT assets, quicker problem resolution, more reliable backup and restore, and higher availability. See more information about ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent information assurance expert. The interview is designed to help assess your company's ability to stop or recover quickly following an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to collect information concerning your existing AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient AV and backup/recovery environment that aligns with your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.

Additional Support Services Offered by Progent
Progent can provide the skills of seasoned online consulting professionals for contract information technology programs. Billing charges for longer-term development or consulting tasks are set based on the qualifications of the engineers assigned. Progent's background in these important fields of computer technology enables clients to complete major projects economically and on schedule. Progent's special remote engineering services include:

  • Call Center Support
    Progent's Call Center support programs for organizations with environments based on Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology include comprehensive Call Center services, co-managed Help Desk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide small businesses a complete solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent offers help desk services at a significant discount from Progent's regular desktop support rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent's shared Help Desk services allow your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's large roster of veteran desktop support technicians and subject matter experts. Progent's shared Help Desk service is a collaborative service desk solution built around the leading PSA tool for managing service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Call Center team of seasoned information technology professionals offers your customers in Bakersfield California fast contact with a reliable technical support group with substantial experience offering phone support and online repair service for computer environments based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux technology. Progent's concentration is to earn the Help Desk Call Center the reputation as a crucial driver of business performance, and Progent's policy is to solve instead of simply annotate IT problems.

  • Applications Support: Training, Custom Programming, and Problem Solving
    Progent's Applications Experts Group provides remote and in-depth consulting support and education in specific application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, custom programming, and education for popular Microsoft applications such as CRM, MS Office Project, Microsoft 365 Word, and Office Excel. To find out more about Progent's expertise, custom development, and training services, see Progent's Business Application Experts Services.

  • Centralized and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center unifies and automates the management of hybrid cloud environments through advanced support for Windows Server 2022, Windows 10 and Windows 11; cohesive integration of multi-OS environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consultants can provide world-class remote and onsite support for all components of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new implementation of System Center2, expand or optimize your current one, upgrade efficiently from an earlier version of System Center, or debug your System Center solution.

  • Online IT Infrastructure Monitoring and Reporting Support
    Progent can deliver businesses in Bakersfield California remote hybrid network monitoring and reporting by providing System Center Operations Manager expertise. Progent can customize Operations Manager to fit your business so your IT support is proactive rather than reactive. By exposing emerging trouble spots before they cause crashes, automated monitoring can avoid stressful and costly network breakdowns. Progent can also use network monitoring tools like Nagios and MRTG to diagnose UNIX, Linux, Solaris, or macOS and OS X environments, Microsoft environments, or environments powered by multiple operating systems.
How Your Bakersfield Business Can Contact Progent's Online Technical Support Experts
To get in touch with Progent about emergency online support with Windows, macOS and OS X, or Linux/UNIX environments, go to Progent's Nationwide Phone-Based Help, phone 1-800-993-9400, or visit Contact Progent. For companies and new businesses in Bakersfield California, Progent's phone-based computer support engineers can deliver effective and economical IT help the moment your organization needs it. Over 20 years of providing online technical assistance has earned Microsoft Partner certification for Progent's consulting experts and has enabled Progent to develop high-end troubleshooting capability and to fine tune remote access tools to repair IT problems quickly while avoiding the cost and lost time that comes with on-premises support calls.

Even if your Bakersfield business has a regular freelance consultant or maintains an in-house organization that know how to handle ordinary network problems, Progent's Microsoft and Cisco certified engineers can provide an easy and seamless remote expansion of your on-site resources in cases when your usual IT support personnel either don't have the bandwidth or the expertise to deal with unexpected system crises or particularly complicated integration problems.

Details of Progent's Remote Computer Support for Bakersfield California
Progent's online help, remote troubleshooting, system security expertise, and system management services give companies in Bakersfield California the greatest leverage for your IT budget. Whether you require occasional telephone help and remote troubleshooting or full-time Help Desk services and network management, Progent's experts can deliver your organization world class IT support while allowing you to avoid the cost and administration overhead of maintaining a large internal IT staff. Key features of Progent's National Remote Support services include:

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's number of employees, range of IT background, fine tuned support tools, and understanding of corporate IT enable offices to escape the pitfalls of excessive reliance on smaller consulting firms, independent freelance consultants, or over-stretched in-house IT help.

Progent adds value by providing:

How Does Our Company Begin Receiving Remote Computer Help from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT help, visit Immediate Online Support.



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    Cisco Telepresence Consulting Services

    Progent can provide the support of a veteran specialist with extensive hands-on experience installing, maintaining, and upgrading telepresence systems from top-tier suppliers including Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network support team, your Internet Service Provider, and your video conferencing platform vendor to assist your organization maximize the strategic value of your video conferencing solution.

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    ISR Routers Support and Integration

    Cisco offers a full product line of routers including routers built to deliver the protection, performance, and availability demanded by customers ranging from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a reliable infrastructure for your IT system and to make it economical to grow as you add new users, start new offices, install new services, open your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers based on Cisco's IOS platform, including Cisco's 800 series of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.

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  • Microsoft 365 Portal Online Technical Support Microsoft 365 PST migration Online Troubleshooting
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  • Microsoft Certified Expert MS SQL Security Certification 24/7 Microsoft SQL Server Design and Installation
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  • Microsoft Certified Partner Exchange 2016 Upgrade Planning Online Support Exchange Server 2016 Migration Planning Setup and Support

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    Microsoft and Cisco Certified Expert Service Reporting Integration Services

    Progent uses a sophisticated support reporting system that stores and organizes detailed documentation for all billed support activities. Unlike some freelance consultants or local service organizations who offer minimal documentation or details of services performed, each service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the support reports transmitted by each staff member to every client. The discipline of detailing and organizing support records allows more effective service and avoids a variety of typical misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.

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  • Microsoft Consultant Position
    Network Engineer Remote Support Job

    Progent is hiring a range of on-staff workers including solutions-driven MCSEs; network consultants who have Cisco CCNP or CCIE certification; and specialists in advanced network architecture with backgrounds in mobile connectivity, wireless networking, high-availability systems, disaster recovery solutions, data preservation, and VMware technology. We are also seeking workstation support technicians, remote service professionals, and CISSP or CISA certified security professionals. We are also hiring experienced managers and administrators able to operate effectively in Progent's high-growth, virtual office model. Progent works with independent consultants with proven expertise and working background in crucial information technology topics beyond Progent's primary service focus. Our Experts Team includes contractors who offer advice and programming services for line-of-business applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep knowledge of popular platforms such as Linux derivatives, Macintosh, or Sun, or offer world-class skills in areas such as telecom, web site design, EDI, eCommerce, or database management. Freelance consultants premier by us coordinate with our staff professionals to deliver comprehensive solutions for small and midsize business networks.

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    Progent's ransomware experts can help your business to assess your ransomware defenses, monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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    Network Consulting Microsoft 365 AD Connect

    Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 and on-premises Exchange deployments. This allows you to have some mailboxes located on your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is successfully completed on time and within budget.

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    Progent's Microsoft-certified Windows Server 2022 consultants can help your company to design and implement an efficient migration to Windows Server 2022 using an on-premises deployment architecture or a hybrid model that combines cloud-hosted Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.

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  • Office 365 Remote Support Services Microsoft 365 Word Integration Consultants
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    Microsoft Hyper-V 3.0 Integration Support

    Progent's network consultants can help you evaluate the potential advantages of Hyper-V-powered virtualization for your business, conduct test installations to validate Hyper-V's operation with your line-of-business applications, assess your network infrastructure for optimal operation with virtualization solutions, help you in moving to Windows Server 2008 and setting up Hyper-V, educate your network management staff to monitor and manage Hyper-V, offer expert consulting support for improving the security of your virtual machines, design and test business continuity procedures that maximize system availability, and deliver continuing consulting and maintenance including affordable remote troubleshooting and turn-key Help Desk outsourcing.

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  • After Hours Setup and Support Microsoft LCS Server 2007
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    Microsoft Office Communications Server provides Instant Messaging and presence as part of a scalable, enterprise-grade package offering enhanced security, transparent compatibility with popular Microsoft software, an expandable, standards-based development environment, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your organization can benefit from cost savings and elevated operational efficiencies, increased individual productivity, and better IP security with this easy-to-manage, highly available solution. Successful implementations of Office Communications Server call for careful planning and consideration before installation. Progent's Microsoft-authorized consultants can deliver the skill necessary to deliver all the advantages of Office Communications Server across your whole organization.

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  • Information Technology Consulting Cisco VPN
    Technology Consulting VPN

    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and support Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both off-site access and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to administer and offer the versatility to expand with your changing business requirements. Progent's Cisco-Certified network consultants are familiar with Cisco's comprehensive family of products aimed at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your network. Progent can show you how to deploy Cisco technology to get secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control foundation for user certification, permissions, and tracking from an easy-to-use Web interface.

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    Progent can provide a wide array of low-cost remote and on-premises support services to help you to install, manage, and debug workstations and mobile devices based on Microsoft Windows, macOS/OS X, iOS, Google Android, or Linux.

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  • SQL Server 2008 Migration Consulting Microsoft Design SQL
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    Progent has more than 20 years of experience configuring, and supporting the key platforms that make up System Center and can assist your organization to plan, install, maintain, and repair your Microsoft System Center 2012 R2 solution to optimize the availability and responsiveness of your critical IT resources across a mix of Windows and Linux/Unix operating systems and on-premises and Cloud-connected fabric. Progent's consultants can assist your organization to upgrade to the current edition of Microsoft System Center from a previous release or from another datacenter management platform to provide the advantages of best-in-class provisioning, automation, security and compliance, plus datacenter and application availability and performance monitoring.

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  • Juniper Junos J-Web Security Evaluation
    Juniper Junos J-Web Protect

    Progent's Juniper Networks-certified network consultants can help your company to design and implement Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate efficiently from discontinued equipment to the latest versions. Progent's Junos OS engineers can also offer support for Juniper's premier network operating system to enable your business to simplify the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software productss and can help you maintain networks that include a mix of Juniper's software platforms.

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  • Microsoft Certified Expert IT Consulting ISA 2006
    24-7 Microsoft ISA Server 2006 Onsite Technical Support

    ISA 2006 is a multi-functional gateway that offers a powerful application layer firewall, virtual private network, proxy, and Web caching solution for securing the Internet-facing applications of any sized business against a broad range of attacks. Progent's Microsoft ISA Server engineers can show you how to plan, rationalize, test, implement, customize and support the Standard or Enterprise version of ISA Server 2006 on your information system.

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    64-bit Upgrade On-site Technical Support

    Progent's Microsoft-expert engineers can assist your organization to enhance your workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit desktop processing, plan an affordable migration process that reduces business disruptions, and offer inexpensive, professional remote help to aid your organization to install 64-bit PC desktop software and applications on your existing hardware.

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  • Support Services Windows Server 2016 Virtual Machine Load Balancing Windows Server 2016 Software Load Balancing Help and Support
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  • Windows 11 Compatibility Testing Integration Consulting Microsoft Windows 11 Migration Consulting
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  • ASA Firewall Professional
    Cisco AnyConnect Consulting

    The new ASA 5500-X Family of firewalls with Firepower Services offer significantly more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or ASA 5500 security appliances and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, deploy, tune, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

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  • Amazon Web Services enterprise hybrid cloud solutions Designer
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    Progent offers cost-effective online consulting to help businesses to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.

  • Windows Server 2016 upgrade Information Technology Consulting Windows Server 2016 and SCVMM Technical Support Services
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