Fast Remote Support for Bakersfield California Computer Networks
Immediate Remote Help for Bakersfield SystemsFor companies in Bakersfield California, Progent offers online support for information systems based on Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier engineers have provided remote troubleshooting to companies in every state in the U.S. (Check out testimonials from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE network specialists to handle challenging networking issues, plus the services of CISA and CISSP-accredited security consultants to handle high-level security design and troubleshooting jobs.

Progent's remote support engineers provide exceptional leverage because they have the real-world background and are equipped with the advanced tools required to solve the majority of information system problems rapidly. Efficient support lowers direct costs since service calls accumulate minimal billable consulting minutes. Online support also eliminates the cost of dispatching a consultant to your site. Your company benefits additionally with incidental expenses by minimizing or eliminating system outages and associated costs stemming from business discontinuity, disgruntled customers and vendors, unproductive workers, and de-focused executives. Progent's extensive remote technical support experience is especially valuable for businesses that rely on public clouds for critical network infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises IT support may not be useful.

Progent's billing model for online help is designed to stretch your network support investment. Progent bills per minute for telephone-based assistance, so you are charged exclusively for the support that you receive. Unlike many remote support companies, Progent requires no startup surcharge or minimum job duration. Progent's per-minute granularity and clean policy for billing save you from situations where speedy. minor solutions somehow turn into big tabs. Progent's penchant for handling technical issues quickly means you spends less cash.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has fine tuned an arsenal of customized tools and proven methodologies which permit the maximum degree of efficiency for online engineering help and troubleshooting for IT networks of any size. Progent's online support team can connect to your company's environment remotely without breaching network security.

Progent's advanced technical support reporting application maintains detailed documentation of all service that Progent's customers have received. Progent's team consultants have the benefit of the specifics of support provided to every client by every Progent engineer. This history of problems and fixes is stored as a quickly retrievable internal database that allows Progent's online support experts to communicate their experiences company-wide to ensure that the effectiveness of Progent's technical support grows daily. Progent's advanced accreditations and close associations with key technology companies such as Cisco and Microsoft make available additional extensive technical support databases and permit quick response from vendors' internal support staff so Progent's online service experts are able to determine the most efficient solutions promptly.

Online support offered by Progent to companies in Bakersfield California include:

ProSight Managed Services for Small and Mid-size Businesses
Progent offers a family of budget-friendly, fixed-price managed services intended to allow small and medium-size businesses to utilize the same best-of-breed technology deployed by many of the industry's leading enterprises. Progent's ProSight line of network monitoring and management services addresses all critical aspects of information technology such as email protection, security and compliance, automated backup/recovery, network infrastructure health monitoring, virtual server cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management technology to keep your network operating at peak levels by tracking the state of vital computers that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent consultant so all looming problems can be resolved before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to map, track, enhance and troubleshoot their connectivity hardware like routers, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always updated, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming network management activities, WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, finding appliances that need critical software patches, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management services.

  • ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is an expanding line of real-time reporting plug-ins created to work with the leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to highlight and contextualize key issues such as spotty support follow-through or machines with out-of-date AVs. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting improves productivity, reduces management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has partnered with advanced backup/restore product vendors to create ProSight Data Protection Services (DPS), a family of offerings that deliver backup-as-a-service. ProSight DPS services automate and track your backup operations and enable non-disruptive backup and rapid restoration of vital files, apps, images, and virtual machines. ProSight DPS helps your business protect against data loss resulting from hardware failures, natural calamities, fire, cyber attacks like ransomware, user error, malicious insiders, or software bugs. Managed backup services in the ProSight Data Protection Services product line include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed backup services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security companies to deliver web-based control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that originates and ends inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight MFA with Duo: ID Confirmation, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a secured online account and enter your password you are requested to verify who you are on a device that only you possess and that is accessed using a separate network channel. A wide range of devices can be utilized as this added means of ID validation including a smartphone or watch, a hardware token, a landline phone, etc. You can designate several verification devices. To learn more about ProSight Duo identity validation services, see Duo MFA two-factor authentication services for access security.

  • ProSight Shared Help Desk: Outsourced and Shared Help Desk Services
    Progent's Co-managed Help Desk Service provides a seamless supplement to your in-house support staff. Client access to the Service Desk, provision of support services, issue escalation, ticket creation and tracking, performance measurement, and management of the service database are cohesive whether incidents are resolved by your internal support organization, by Progent, or both. You have unrestricted versatility to extend or shrink your part of support activity as required. Progent provides initial deployment and onboarding of the professional services automation (PSA) software as well as workflow documentation, testing and education. To find out more about ProSight Co-Managed Support, go to ProSight Co-Managed Help Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's next generation behavior-based machine learning technology to guard endpoints and servers and VMs against new malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based AV tools. ProSight ASM protects local and cloud-based resources and provides a single platform to manage the complete threat lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Filtering
    ProSight Enhanced Security Protection services offer affordable in-depth security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist you to design and configure a ProSight ESP deployment that meets your company's specific requirements and that helps you prove compliance with legal and industry data security regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange email filtering.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and affordable alternative for assessing, validating, scheduling, implementing, and tracking updates to your ever-evolving IT network. Besides optimizing the security and functionality of your computer network, Progent's patch management services free up time for your in-house IT team to focus on line-of-business projects and activities that derive the highest business value from your information network. Learn more about Progent's patch management services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host configured and managed by Progent's network support experts. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be ported easily to a different hosting environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save up to half of time spent looking for critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Find out more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the health of their IT system. Based on some of the leading remote monitoring and management tools available, and supervised by Progent's certified group of IT professionals, ProSight Network Audits help you see how well the deployment of your core network assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable Active Directory system. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with government and industry security standards, higher utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and increased uptime. See more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your company's ability to stop or recover quickly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to gather information about your existing AV defense and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy an efficient security and backup system that meets your company's needs. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Additional Consulting Programs Available from Progent
Progent offers the skills of seasoned remote consulting professionals for contract information technology programs. Progent's charges for longer-term development or consulting tasks are determined according to the qualifications of the consultants assigned. Progent's experience with these special areas of information technology allows clients to complete major projects within budget and on time. Progent's project-based online engineering services include:

  • Call Center Expertise
    Progent's Help Desk programs for companies with environments that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Call Center services, shared Helpdesk services, and Helpdesk operations consulting. Progent's Standard Help Desk Services provide smaller businesses a complete service desk solution that manages all facets of remote desktop support from initial requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a significant discount off Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve challenging problems.

    Progent's Help Desk Call Center consulting services can assist you in creating an effective new Help Desk Call Center or revamping your established one, selecting or customizing Call Center software to meet the unique demands of your corporation, or adding temporary phone support personnel to reinforce your in-house Help Desk resources during high-demand events such as software migrations, mass updates, or rolling out brand new applications.

    Progent's Call Center staff of veteran network consultants offers your clients in Bakersfield California rapid contact with a reliable network service group with substantial experience offering phone support and online diagnostics for networks that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's charter is to give the Help Desk the reputation as a major enabler of company performance, and Progent's aim is to resolve and not just track network problems.

  • Business Applications Services: Education, Custom Development, and Problem Solving
    Progent's Applications Experts Team can supply online professional engineering expertise and training in key application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, programming, and education for Microsoft business applications including CRM, Office Project, Microsoft 365 Word, and Office Excel. To find out more information about Progent's expertise, customization, and training offerings, visit Progent's Business Application Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    Microsoft System Center unifies and automates the management of hybrid cloud networks by offering advanced support for Windows Server 2022, Windows 10 and Windows 11; cohesive management of multi-OS environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consulting experts can provide world-class remote and onsite expertise for all components of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help organizations of any size to design and install a new implementation of System Center2, expand or optimize an existing one, upgrade efficiently from an earlier release of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent can deliver companies in Bakersfield California remote IT infrastructure monitoring by providing System Center Operations Manager expertise. Progent can customize Operations Manager to suit your business so your computer maintenance is proactive rather than reactive. By exposing possible problems before they result in network outages, system monitoring can head off inconvenient and expensive network failures. Progent can also deploy network monitoring products such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows networks, or environments powered by a combination of OS platforms.
How Your Bakersfield Company Can Contact Progent's Online Support Professionals
To get in touch with Progent about urgent phone-based assistance with Windows, macOS and OS X, or Linux computer systems, go to Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or visit Contact Progent. For companies and startups in Bakersfield California, Progent's online network support engineers are ready to deliver professional and affordable IT support the moment your business has to have it. More than two decades of delivering remote repair services has led to Microsoft Partner certification for Progent's consultants and has allowed Progent to develop world-class troubleshooting capability and to refine online connectivity tools to fix IT problems rapidly while avoiding the cost and lost productivity associated with in-person service calls.

Even if your Bakersfield company works with a local independent support technician or maintains an in-house IT staff that can handle common network issues, Progent's Microsoft and Cisco certified engineers can still offer an easy and seamless remote expansion of your local resources in cases when your regular service personnel either lack the availability or the experience to solve unexpected network crises or particularly challenging integration problems.

Details of Progent's Online Network Support for Bakersfield California
Progent's online support, remote troubleshooting, network security consulting, and network management services give companies in Bakersfield California the greatest leverage for your IT investment. Whether you need one-time phone support and remote troubleshooting or ongoing Help Desk call center support and system administration, Progent's professionals can deliver your business world class IT support while allowing you to eliminate the cost and hassle of maintaining a large internal IT organization. Highlights of Progent's National Remote Support services include:

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Partner support company and Progent's staff size, depth of IT background, fine tuned support software, and understanding of enterprise networking allow offices to escape the limitations associated with exclusive reliance on smaller service firms, individual freelance service providers, or over-stretched in-house resources.

Progent stands out by offering:

How Does Our Company Begin Receiving Remote Technical Support from Progent?
To initiate Progent's Nationwide Remote Support offerings or to find out more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for IT support, visit Immediate Network Support.



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    Progent's network professionals can help you analyze the possible benefits of Hyper-V-based virtualization for your business, conduct test implementations to verify Hyper-V's operation with your line-of-business software, evaluate your network architecture for smooth performance with virtual server solutions, help you in upgrading to Windows Server 2008 and configuring Windows Hyper-V, educate your IT staff to track and administer Hyper-V, offer expert consulting help for improving the security of your virtual machines, establish and test disaster recovery processes that maximize network availability, and deliver ongoing consulting and maintenance including affordable online repair and turn-key Help Desk services.

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    Progent's service experts in Apple OS X and Microsoft Windows technology can help you combine Apple Macintosh and Windows computers into seamless networks with resource sharing and workgroup support. Allowing productive co-existence among a variety of servers and desktops powered by Apple Mac OS and Windows requires extensive knowledge of and experience with Mac and Microsoft technology. Progent's background in Microsoft and Apple consulting makes it possible to offer expert assistance to businesses that rely on these platforms to keep their strategic edge. Progent can also assist you to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

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    Progent's CISSP-certified cybersecurity consultants can help businesses of any size with any aspect of IT security. Progent can implement cost-effective cybersecurity systems that guard a small office from modern threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that support onsite, remote, and mobile clients sharing IT resources spread across multiple physical datacenters and public and private clouds.

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    Progent's UNIX platform support experts provide small companies and developers support for administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to help you build and manage a secure and reliable cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by integrating Microsoft Windows with major variants of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    Progent can help you to plan and implement a smooth move from onsite Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to centralize identity and access services across on-premises and Azure assets.

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    Progent can provide small and medium-size organizations supplemental or fully outsourced Help Desk call center support for an offsite workforce.

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    System Center 2016 delivers important enhancements in the management of hybrid cloud environments by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS networks that include Linux, Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to design and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center solution.

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    Nexus series switches are designed to deliver the throughput, expandability, uptime, virtualization support, density, security and manageability needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide remote and on-premises support expertise to help you to plan an efficient network architecture, build pilot environments to confirm your switching solution, install and configure Nexus switches, create and enforce effective policies, perform security and compliance tests, configure advanced monitoring, fully utilize resources through virtualization technologies, analyze and repair switching and routing problems, maximize system performance, plan for expected growth, and set up the advanced zero-downtime capabilities incorporated into Cisco's Nexus family of switches. Progent's consultants can also help your business to upgrade non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus platforms.

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    Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size company's servers in an environment that gives the highest level of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management services are built upon mature virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to save significantly on the expense of capital investments, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.

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    If your company has a Solaris network or a multi-OS IT environment, Progent's CISM and ISSAP-certified security specialists can help your whole enterprise in a wide array of security areas such as security management procedures, security design and strategies, access control systems and methodology, applications development security, operations security, physical security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the fundamental competencies and international standards of performance that information security professionals are required to possess. These certification offer executive management the confidence that consultants who have earned their CISM or ISSAP qualification have demonstrated the experience and theory to offer world-class security support and consulting services.

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    The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can help you to maintain your existing PIX or Cisco ASA 5500 security appliances or upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, deploy, optimize, manage and troubleshoot firewall environments based on Cisco ASA firewalls with Firepower Services.

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    Progent can assist your organization to deploy Cisco's infrastructure technology to create a robust foundation for your onsite, private cloud, or hybrid data center and improve operations in vital areas such as resource utilization, security and compliance, manageability, uptime, and recoverability.

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    Progent's Cisco CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.

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    Progent's Microsoft-certified consulting engineers can assist your organization to assess the value of Exchange 2010 for your company and can help your IT staff to design and carry out a smooth migration to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2007 Server that will offer fast ROI by improving your productivity, lowering the cost of hardware and service, simplifying administration, and integrating your key communications technologies.

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    Progent can assist small and medium-size companies to set up their offsite workers with transparent integration with cloud services.

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    Progent offers nationwide online phone support and troubleshooting services for businesses who run UNIX or Linux environments or whose IT systems feature a mix of UNIX and Microsoft Windows technology. Remote network consulting provides optimum leverage for your information technology dollar by protecting user efficiency and limiting the time billed for network analysis and repair. Advanced online access technology and skilled service specialists and consultants allow Progent to solve most network problems without wasting time and expense by traveling to your location. In most of situations your IT problems can be dealt with over the phone or through a combination of phone support and online network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM certified security specialists to assist you with the most challenging network issues.

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    • Small Business IT Consulting Companies Cisco Architecture
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    Progent can provide fast online support from Cisco CCIE networking consultants. Progent's CCIE experts can link to your network via advanced remote diagnostic tools to deliver fast and economical troubleshooting and remediation of critical network infrastructure problems.

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    • MS SQL Server Development Group
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    Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid creation of a new generation of high-end programs that can provide your business a critical competitive edge. SQL Server provides core support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work supporting Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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    • Endpoint patch management Consult
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    Progent's managed services for software/firmware update management provide businesses of any size a versatile and cost-effective alternative for evaluating, testing, scheduling, applying, and tracking updates to your servers, endpoint devices printers, infrastructure appliances like routers and wireless access points, and Internet-of-Things devices like alarms and health monitors.

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