Enlarging your telecommuter workforce may have a significant effect on IT architecture, security/compliance, and company culture. Progent has 20 years of experience assisting SMBs to design, deploy, administer, tune, and debug IT networks that support work-from-home employees. Progent can assist your Baltimore company to select the appropriate technologies and follow leading practices in building and operating a safe virtual solution for telecommuters that promotes collaboration and returns maximum business value. Progent can provide support services that go from on demand guidance for helping you over challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Baltimore, Maryland businesses to with any facet of building a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, security monitoring, backup/restore solutions, and streamlined management.

Data Protection Solutions for Teleworkers
The field of Data Protection involves backing up and restoring critical information in order to prevent data loss and minimize restoration time in the event of storage problems resulting from equipment breakdowns, software glitches, operator error, cyber attack, or other causes. Reliable data protection solutions can be particularly difficult to architect and manage in hybrid networks that incorporate private data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for remote workers must address multiple kinds of personally owned endpoints. Progent can provide quick online access to consultants knowledgeable about a broad range of products for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and smartphones. Popular backup/recovery products maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect data distributed across a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that uses cloud-based storage and includes fine-grained recovery and unified management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate circumstances that call for a rapid switch to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity consultants can assist you to produce, document and test a DR/BC plan that includes the process of moving to telecommuting.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Baltimore, Maryland organization, call 1-800-993-9400 or refer to Contact Progent.