Enlarging your at-home workforce can have a significant impact on network infrastructure, security/compliance, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, configure, manage, optimize, and debug IT environments that incorporate at-home workers. Progent can assist your Baltimore organization to select the appropriate tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide support services ranging from on demand guidance for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Baltimore, Maryland companies to with any facet of creating a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk services, security and compliance, data protection solutions, and streamlined management.

Data Protection for Telecommuters
The field of Data Protection covers saving and restoring critical information so as to avoid data loss and minimize recovery time in the event of storage system failures due to equipment breakdowns, programming hiccups, user error, malware, or other causes. Dependable data protection solutions can be especially difficult to design and manage in hybrid environments that incorporate in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Recovery strategies for an at-home workforce must cover diverse types of personally owned endpoint devices. Progent can provide quick online access to experts familiar with a broad range of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, iOS and Android tablets and smartphones. Popular backup/restore products supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud-based storage and features granular restore and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) plans commonly envision scenarios that call for a temporary switch to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity consultants can help you to produce, document and test a DR/BC plan that addresses the process of moving to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Baltimore, Maryland business, phone 1-800-993-9400 or refer to Contact Progent.