Enlarging your remote workforce may have a major effect on IT infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping SMBs to design, deploy, administer, tune, and debug IT environments that incorporate at-home workers. Progent can help your Baltimore company to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services that go from on demand guidance for helping you past challenging IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can help Baltimore, Maryland companies to with any facet of building a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, security monitoring, data protection solutions, and streamlined management.

Data Protection for Remote Workers
Data Protection covers saving and restoring critical data in order to prevent data loss and reduce restoration time and effort in the event of storage problems due to equipment breakdowns, programming hiccups, human mistakes, malware, or any other reason. Reliable data protection solutions can be particularly difficult to architect and manage in hybrid environments that incorporate in-house data centers, cloud resources, and at-home workers.

  • Backup/Restore strategies for an at-home workforce must address multiple kinds of user-owned endpoints. Progent can provide fast online access to experts familiar with a broad array of platforms for backing up Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, tablets and smartphones. Leading backup/recovery solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect resources distributed across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and includes granular recovery and unified management.
  • Disaster Recovery/Business Continuity plans typically anticipate circumstances that call for a rapid switch to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity specialists can assist your company to produce, document and test a DR/BC plan that includes the logistics of moving to an at-home workforce.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Baltimore, Maryland organization, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent believes that a carefully architected and executed network can be a pivotal piece for accelerating a firm's growth, and we follow this belief in our corporate system environment. Progent has built a zero-downtime virtual office infrastructure that enables Progent's staff consultants and certified contractors to offer fast and effective service, collaborate easily on challenging projects, and gain from professional and personal growth from being part of an exciting company culture of self motivation and freedom.

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    Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP status through rigorous testing and significant experience with network security design. ISSAP security experts possess comprehensive understanding of access control mechanisms and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security consultants can help your company with all aspects of secure network architecture.

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    Progent's pricing policy is to charge for phone support and on-premises visits per minute. As a result, you pay only for delivered support. Progent does not demand a higher rate for off-hours or priority service, and within California or in regions where Progent offers in-person support, Progent does not charge for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no service activation charge and asks no retainer for support services provided during normal business hours. Many support organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates large bills for fast fixes so you will not be tempted to allow less critical problems to fester.

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