Enlarging your remote workforce may have a significant impact on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Baltimore organization to select the right tools and follow leading practices in creating and maintaining a safe virtual office solution for teleworkers that promotes collaboration and delivers top value. Progent offers services that go from as-needed guidance for helping you past challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Baltimore, Maryland businesses to with any aspect of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.

Data Protection for At-Home Workers
The field of Data Protection covers saving and restoring vital information so as to prevent data loss and reduce recovery time in the event of storage failures due to hardware breakdowns, software hiccups, operator mistakes, malware, or any other reason. Reliable data protection strategies can be especially difficult to design and manage in hybrid environments that combine local data centers, cloud resources, and an at-home workforce.

  • Backup/Restore solutions for telecommuters must address multiple kinds of user-owned endpoints. Progent offers fast remote help from experts knowledgeable about a broad array of products for protection Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Leading backup/restore solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and features granular recovery and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically envision circumstances that require a quick changeover to telecommuting. Progent's senior disaster recovery planning consultants and business continuity planning specialists can help your company to develop, document and test a DR/BC plan that addresses the logistics of moving to an at-home workforce.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Baltimore, Maryland organization, phone 1-800-993-9400 or visit Contact Progent.