Baltimore At Home Workers Connectivity Consulting
Backup/Restore Systems Consulting and Support Services
Enlarging your remote workforce may have a significant impact on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Baltimore organization to select the right tools and follow leading practices in creating and maintaining a safe virtual office solution for teleworkers that promotes collaboration and delivers top value. Progent offers services that go from as-needed guidance for helping you past challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Baltimore, Maryland businesses to with any aspect of creating a high-performing work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.
Data Protection for At-Home Workers
The field of Data Protection covers saving and restoring vital information so as to prevent data loss and reduce recovery time in the event of storage failures due to hardware breakdowns, software hiccups, operator mistakes, malware, or any other reason. Reliable data protection strategies can be especially difficult to design and manage in hybrid environments that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for telecommuters must address multiple kinds of user-owned endpoints. Progent offers fast remote help from experts knowledgeable about a broad array of products for protection Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Leading backup/restore solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and features granular recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically envision circumstances that require a quick changeover to telecommuting. Progent's senior disaster recovery planning consultants and business continuity planning specialists can help your company to develop, document and test a DR/BC plan that addresses the logistics of moving to an at-home workforce.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter solution for your Baltimore, Maryland organization, phone
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Emergency Microsoft Exchange 2016 Upgrade Setup and Support
MCSE Expert Certified Support Outsourcing Exchange 2016 Upgrade Planning
Progent can assist you in all facets of your migration to Exchange Server 2016 such as designing high availability (HA) infrastructure for a local, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, databases and log files; setting up hardware load balancing for high-availability CAS services; designing, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
24x7 Exchange 2003 Server Upgrading
Consulting Services Microsoft Exchange 2003
Progent's Microsoft certified consultants can show you how to design and implement a smooth in-place Exchange Server 2003 upgrade plan that avoids productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange 2003 Server easy to administer. For complex multi-server or multi-site upgrades, Progent offers the experience to complete your move rapidly and affordably. Progent's Exchange 2003 help, troubleshooting, and consulting services include assistance with the configuration of third-party enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.
After Hours Technology Professional Dynamics GP BizTalk Adapter
Microsoft Expert Dynamics GP Web Services Services
Progent's background delivering Microsoft .NET support and SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools make it possible to design custom mission-critical applications and eCommerce environments that operate seamlessly with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to create reports that allow you to analyze your business more effectively, turning uncooked information into useful understanding of your company and customers.
Services Antivirus
Top Ranked Anti-Spam Consultant
E-Mail Guard represents a complete service for blocking spam and virus attacks. E-Mail Guard handles the security and management of company email by offering continually updated spam and virus blocking, policy administration, content testing, and defense against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, administration and analysis utilities plus outgoing email testing to help you repair your email system and define and regulate company security policy.
Professional Ubiquiti UAP-AC WiFi access point
Ubiquiti AP Consultant Services
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi devices installed throughout multiple sites with thousands of access points can be remotely provisioned and managed with free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and reporting. Progent can provide the expertise of seasoned wireless consultants who can help your organization to determine the benefits of Ubiquiti’s UniFi technology for your business and help you to plan, deploy, administer, and troubleshoot your UniFi ecosystem.
Failover Clusters Windows Server 2008 Remote Technical Support
Windows Failover Cluster Support and Setup
The cluster technology built into the Datacenter and Enterprise versions of MS Windows Server 2008 is radically redesigned to streamline the deployment, setup, and administration of clusters that provide improved levels of system dependability, security, performance, and flexibility. New or improved features include cluster Validation, revamped setup and deployment, unified cluster management, new cluster architecture for maximum uptime, hardened security and quorum structure, minimization of failure points, more disk and memory capacity, and improvements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist your company evaluate the business benefits of Windows clustering, design and execute a deployment, educate your network support personnel to administer your failover clusters, deliver ongoing consulting and technical help services, and produce and validate a business continuity procedure.
Microsoft Certified Expert Enterprise Windows Network Consultant
24-7 Hosting Facility Remote Support
For corporations with branches in or any area covered by Progent's consultants, Progent's Microsoft-Premier IT support experts and authorized Cisco system consultants offer a range of network consulting services such as project management, Sarbanes Oxley compliance, office moves, enterprise security, network design, local or phone-based emergency support, and technical support for co-location hosting environments. A Progent IT consultant can show you how to plan a multi-office network that makes smart use of colocation facilities and Internet hosting sites. Progent’s Microsoft Certified engineers can help major enterprises design, deploy and maintain major rollouts of the latest releases of Microsoft products such as Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can assist you to deploy Cisco technology for connection solutions that incorporate basic, high-performance, integrated, and remote networking.
Exchange Server 2000 Upgrade Online Technical Support
Computer Consultants Microsoft Exchange Upgrade
Progent is among the most expert information technology support companies for integrating e-mail systems powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses get the full benefits of Exchange Server 2000 under common situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
After Hours Microsoft Windows 2008 Integration
Windows 2003 Server Integration
The sophistication and integration requirements of Microsoft Windows Servers requires a network consulting firm with practical experience and in-depth familiarity with designing and building seamless, comprehensive business technology solutions. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your strategic objectives. Progent’s consulting services can assist you with designing, installing, administering, and supporting Windows Server solutions that maximize the productivity of your computer system. Progent’s consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other clients.
System Engineers Microsoft Office System
Microsoft Office 2000 Configuration
Progent applies no startup fee and asks no retainer for services provided during regular working hours. Progent's small granularity eliminates large bills for quick repairs so you won't be forced to allow less critical problems to fester. .
Teleworker Security Engineer
At Home Workers Security Remote Troubleshooting
Progent can assist small and mid-size companies to configure endpoint device security protection systems and provide cleanup services to support teleworkers.
HP Lights-Out 100c Remote Management Card Specialists
24/7 Consultant Services Peppercon eRIC
Remote management cards give network managers complete control of a server without the need for a personal visit. Through remote server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support professional who can be situated anywhere with Internet access. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and support a fault-tolerant business network that includes remote management cards and Progent can utilize these remote server management cards to deliver efficient remote technical help. Progent has experience with a variety of remote management cards such as Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell remote server management cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
Information Technology Consulting DNA Center
wireless LAN controller Computer Consulting
Cisco's Catalyst family of wireless controllers simplify the administration of wireless LANs by unifying the configuration and control of wireless APs, tuning wireless throughput by reducing the effect of RF congestion, enhancing Wi-Fi availability with fast failover, and hardening security by detecting cyber threats and analyzing network traffic based on user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controller appliances to manage Wi-Fi LANs of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's modern wireless controller solutions.
ISA 2004 Firewall Consulting
ISA 2004 Firewall On-site Support
Progent's certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating corporate security solutions for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small business design and deploy an installation of Microsoft ISA Server 2004 that meets your IT protection requirements without limiting your network.
Cisco Certified Experts Meraki MR18 Access Point Integration Support
Meraki Wi-Fi 6 AP Migration Professionals
Progent's Meraki wireless access point consultants offer remote and onsite support to help businesses of any size to plan, install, manage, expand or troubleshoot Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to set up and manage Meraki-based wireless networks for sites that range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical connectivity, performance, security compliance, manageability and uptime for wired and wireless clients regardless of their location or device.
Engineers IT Outsourcing Services
IT Support Outsourcing Consulting Services
Progent is organized provide comprehensive online support for all major technologies common to small company IT networks and offers a variety of strategic, as-needed support services including a part-time CIO to provide senior-level planning and negotiating skills, a Technical Response Center for help desk services, 24x7 remote monitoring, spam/virus protection as a managed service, best-practices project management help for critical initiatives like office moves orOS migrations, connectivity consultants for building and maintaining fast and reliable infrastructure, certified security engineers to verify information safety and compliance, disaster recovery specialists to create business continuity plans, and software developers to create, enhance, or troubleshoot mission-critical application programs.
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