Expanding your telecommuter workforce may have a major effect on IT infrastructure, security, and corporate culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Baltimore organization to select the right technologies and follow leading practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide services that go from on demand guidance for getting you over challenging IT bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can assist Baltimore, Maryland companies to with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security and compliance, data protection solutions, and streamlined management.

Data Protection for Remote Workers
The field of Data Protection involves saving and restoring critical data in order to prevent data loss and minimize recovery time in the event of storage problems resulting from hardware issues, software glitches, operator mistakes, cyber attack, or any other reason. Reliable data protection strategies can be especially difficult to architect and maintain in hybrid environments that combine private data centers, cloud resources, and at-home workers.

  • Backup/Recovery solutions for an at-home workforce must address multiple types of personally owned endpoint devices. Progent offers fast online help from experts familiar with a wide array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, tablets and handhelds. Popular backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and features granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity strategies often anticipate circumstances that call for a quick switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity planning specialists can help your business to create, document and test a DR/BC strategy that addresses the process of moving to telecommuting.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter solution for your Baltimore, Maryland company, phone 1-800-993-9400 or visit Contact Progent.