Expanding your telecommuter workforce can have a major impact on network infrastructure, security/compliance, and company culture. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Baltimore organization to pick the right technologies and adhere to leading practices in building and maintaining a safe virtual solution for telecommuters that promotes teamwork and returns maximum business value. Progent offers support services ranging from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent can help Baltimore, Maryland organizations to succeed with any aspect of building a high-performing work-from-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and unified management.

Data Protection for At-Home Workers
The field of Data Protection covers saving and restoring vital data in order to prevent data loss and minimize restoration time and effort in case of storage problems due to equipment issues, software glitches, user error, cyber attack, or any other reason. Reliable data protection solutions can be particularly difficult to design and maintain in hybrid networks that incorporate in-house data centers, cloud resources, and at-home workers.

  • Backup/Recovery solutions for at-home workers must address diverse types of personally owned endpoints. Progent can provide quick remote help from experts familiar with a broad array of platforms for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and smartphones. Leading backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data spread throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and includes granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity (DR/BC) plans typically envision circumstances that require a rapid switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can help your company to develop, document and validate a DR/BC strategy that includes the process of moving to an at-home workforce.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Baltimore, Maryland organization, phone 1-800-993-9400 or go to Contact Progent.