Enlarging your at-home workforce may have a significant impact on IT architecture, security/compliance, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to design, configure, manage, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Baltimore company to select the appropriate technologies and follow best practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide support services ranging from as-needed guidance for helping you over challenging technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent can assist Baltimore, Maryland businesses to succeed with any facet of creating a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security monitoring, backup/restore solutions, and unified management.

Data Protection Solutions for Teleworkers
Data Protection involves backing up and recovering vital information so as to prevent data loss and reduce recovery time and effort in case of storage problems resulting from equipment issues, software glitches, operator error, cyber attack, or other causes. Reliable data protection solutions can be especially difficult to design and manage in hybrid networks that incorporate private data centers, public clouds, and an at-home workforce.

  • Backup/Recovery strategies for an at-home workforce must cover diverse types of personally owned endpoints. Progent can provide fast online help from experts knowledgeable about a wide array of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Popular backup/restore solutions maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and includes fine-grained recovery and centralized management.
  • Disaster Recovery/Business Continuity strategies typically anticipate scenarios that call for a quick changeover to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can assist you to produce, document and test a DR/BC plan that addresses the process of moving to telecommuting.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Baltimore, Maryland business, phone 1-800-993-9400 or refer to Contact Progent.