Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
Progent locations in the Greater Washington DC Metro Area
||2800 Eisenhower Ave
Alexandria, Virginia 22314
|Sales Phone: 571-302-7958
Link: Alexandria, VA Network Support Services
||One Freedom Square
11951 Freedom Drive
Reston, Virginia 20190
|Sales Phone: 571-392-5565
Link: Reston, VA Network Support Services
||300 E. Lombard St
Baltimore, Maryland 21202
|Sales Phone: 571-392-5565
Link: Baltimore, MD Network Support Services
||9841 Washingtonian Blvd
Gaithersburg, Maryland 20878
|Sales Phone: 240-454-0044
Link: Rockville, MD Network Support Services
1629 K St NW
Washington, District of Columbia 20006
|Sales Phone: 202-851-2383
Link: Washington DC Network Consulting Services
Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were once among the most successful products for achieving mobile access to email, calendars, web programs, and other critical business information. Progent can provide Baltimore, Maryland businesses the expertise of BlackBerry-qualified professionals who can assist companies to manage existing BlackBerry environments or transition smoothly to a more popular smartphone solution.
As the sophistication of small business networks has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the norm for businesses of any size, effective integration and maintenance of RIM BlackBerry technology has become more difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email servers and shared databases, small businesses frequently turn to external consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-qualified consultants who can help small businesses to design, manage, and repair BlackBerry environments economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining wireless workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, combined with Progent's proven online support capabilities, provides small companies an economical alternative for incorporating BlackBerry technology seamlessly into their information system.
Progent's experts can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft technology, configure easy-to-use management tools to help you monitor and control BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom mobile applications, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered quickly and thoroughly.
BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server (BES) gives companies a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to achieve consistent information for applications such a calendars, address books, to-do lists, IM, and specialized business programs. Due to BlackBerry Enterprise Server (BES) integration with Exchange Server, users with BlackBerry handsets have push-based connectivity with Exchange email and to instant messaging-aware applications through Microsoft Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-qualified consultants can show you how to design, deploy, and support BlackBerry BES Server so that you improve the productivity of BlackBerry users, streamline the administration of a BlackBerry environment, and reduce the cost of maintaining mobile workers.
Professional RIM BlackBerry Consulting and Technical Support Services Available Remotely from Progent
Progent's certified RIM BlackBerry engineers are available remotely to provide prompt assistance to companies in the Baltimore area or throughout the state of Maryland. Progent's seasoned remote consulting experts have helped IT organizations resolve network problems and cut support costs in each state in the country and built a large following of loyal clients. (Refer to Progent's client testimonials.)
Progent can provide remote consulting support for a wide array of technologies related to RIM BlackBerry products such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving mobile security. Important BlackBerry credentials earned by Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, launching messaging filters and auto-signature, modifying user accounts, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging software. Progent's certified experts can also assist you to resolve a wide array of issues associated with synchronization, handset recognition, email reconciliation, web browsing, wireless connections, IM, desktop application installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote help for small office IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support costs at a minimum and, by solving issues quickly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform critical tasks such as resolving enterprise activation issues, adding and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry engineers can also assist you to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist your company to select and install appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server architecture for working smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry Enterprise Servers in an email environment based on Exchange. Progent's BlackBerry-certified engineer offers expertise in key areas related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to install and remove BlackBerry device clients on Exchange Server and Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and maintain storage groups, apply permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, edit, and apply wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry include business and network needs assessment, solution architecture, installation planning and execution, performance optimization, configuration of a fault-tolerant environment, data backup and business recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your operational goals and to design a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist you to decide which management model and hardware products match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can make informed decisions about options for software versions, processors and storage, network design, and application configuration.
To optimize network security, Progent's BlackBerry expert can help your company to select and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-qualified security engineers to perform network-wide security vulnerability and compliance testing and suggest enhancements to account for your BlackBerry solution.
Contact Progent to Get Help from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.