Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most successful solutions for achieving location-independent access to email, scheduling, web programs, and other critical business data. Progent can provide Baltimore, Maryland businesses the services of BlackBerry-premier consultants who can assist businesses to manage their BlackBerry environments or migrate smoothly to a more popular mobile platform.
As the sophistication of small business networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the norm for businesses of any size, successful deployment and maintenance of BlackBerry technology has become increasingly challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations often resort to outside support firms who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can help small businesses to design, administer, and repair BlackBerry-based solutions affordably and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's proven online service delivery model, gives small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their information system.
Progent's engineers can assist your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to enable you to track and control BlackBerry smartphones throughout your business, define security policies that make sense for your company, develop custom wireless software, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures so that it can be recovered rapidly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
Progent locations in Washington DC Metro Area
||2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
||Alexandria Network Support Services
||300 E. Lombard St, Suite 840
Baltimore, MD 21202
||Baltimore Network Support Services
||One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
||Reston Network Support Services
||1 Research Court, Suite 450
Rockville, MD 20850
||Rockville Network Support Services
||1629 K St NW, Suite 300
Washington, DC 20006
||Washington Network Support Services
BlackBerry Enterprise Server Integration Help
The BlackBerry BES Server offers companies a centralized and safe mechanism for integrating BlackBerry smartphones into their email, groupware, and software application environment. BlackBerry BES Server allows wireless BlackBerry users to connect to Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for applications like schedules, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry handsets have push-based connectivity with Exchange email as well as to IM-enabled software through Microsoft Communications Server and Lync Server support.
Progent's BlackBerry-premier engineers can help you design, install, and troubleshoot BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the cost of supporting a mobile workforce.
Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver a seasoned engineer who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to architecting wireless productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry certifications and their associated practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can show you how to utilize resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform important tasks including troubleshooting enterprise activation issues, registering and deleting BlackBerry smartphone users, setting activation passwords, implementing wireless software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.
Progent's BlackBerry consultants can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise environment and help your company to select and implement sensible security options.
Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Microsoft Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in an email environment powered by Exchange. Progent's BlackBerry-certified consultant offers support skills in important areas associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can help you to add and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Exchange Server data flow, create, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a number of settings such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and produce documentation for a mobile wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting services for BlackBerry include business and network requirements assessment, solution architecture, deployment strategy and execution, performance tuning, design of a fault-tolerant architecture, data backup and disaster recovery planning, and security infrastructure engineering.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your operational objectives and to create a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration model and hardware products match your requirements, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions concerning alternatives for software versions, processors and mass storage, network topology, and application set up.
To maximize system security, Progent's BlackBerry-certified consultant can help you to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-certified security engineers to run network-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry solution.
Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
To get in touch with Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.