Consulting Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry mobile smartphones were once among the most popular solutions for achieving mobile connectivity to messaging, scheduling, web-based applications, and other critical business data. Progent offers Baltimore, Maryland companies support from BlackBerry-premier consultants who can assist organizations to manage their BlackBerry environments or transition smoothly to a current mobile platform.

As the complexity of small business networks has expanded, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for companies of any size, successful integration and maintenance of RIM BlackBerry solutions has become increasingly challenging. To handle issues such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small businesses frequently turn to outside consulting professionals who specialize in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the necessity for an internal BlackBerry technology expert and reducing the cost and hassle of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery capabilities, provides small companies a budget-friendly solution for incorporating RIM BlackBerry technology productively into their IT network.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server 2016 setup so that your data and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up easy-to-use management utilities to help you track and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize mobile applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services


BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry BES Server offers businesses a centralized and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to connect to Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to achieve data consistency for applications like calendars, contact lists, tasks, IM, and custom business software. Due to BlackBerry BES Server support for Exchange, users with BlackBerry smartphones can have push-based connectivity with Exchange email as well as to instant messaging-enabled software through Microsoft Office Live Communications Server and Lync Server 2010 support.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-certified consultants can help you design, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

Progent's Remote BlackBerry-premier Consulting Services is Fast and Economical
For businesses in Baltimore, Maryland who require fast and economical help from a certified BlackBerry consultant, Progent provides effective remote assistance from a veteran support team who have delivered IT solutions to organizations in each state in the country. (See Progent's customer testimonials.)

Online support eliminates travel costs and lets engineers solve problems quickly, allowing you to minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and offer professional help in fields such as resolving synchronization issues, setting up BlackBerry Enterprise Server, and designing a protected, high-availability system architecture for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can help you to perform common support functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can also help your company to troubleshoot a broad range of issues concerning synchronization, device recognition, email reconciliation, web access, mobile connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering nationwide remote help for small office networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your wireless technical support expenses at a minimum and, by solving issues quickly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, repair, and document a wireless solution built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements analysis, system design, installation strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a mobile wireless system that fits within your IT budget and aligns with your business plans. Progent can explain the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry BES Server, assist you to decide which management approach and equipment match your requirements, and analyze your email and messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart choices about alternatives for software editions, processors and storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry consultant can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security specialists to run company-wide security assessment and compliance validation and recommend enhancements to accommodate your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Expert
In order to get in touch with Progent about engineering assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Progent's background providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and additional developer tools make it possible to design custom mission-critical applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting services can help you design reports that let you track your business more thoroughly, turning uncooked data into valuable understanding of your business.

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