Consulting Support for BlackBerry Solutions
RIM BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most successful solutions for achieving mobile connectivity to email, scheduling, web-based applications, and other vital business information. Progent offers Baltimore, Maryland businesses support from BlackBerry-premier experts who can help organizations to maintain their BlackBerry environments or transition efficiently to a more popular smartphone platform.

As the complexity of small business networks has increased, and as the need for world-class security, dependability, and recoverability has become the standard for businesses of all sizes, successful integration and maintenance of BlackBerry technology has become increasingly challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging systems and company databases, small organizations often resort to external support firms who specialize in RIM BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, eliminating the necessity for an in-house BlackBerry solutions expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of experience, coupled with Progent's efficient online support capabilities, provides small companies an economical solution for incorporating RIM BlackBerry technology productively into their information system.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure easy-to-use administration tools to help you track and control BlackBerry devices throughout your business, recommend security policies that are right for your business, customize mobile software, and make sure that your network infrastructure is appropriately configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored quickly and thoroughly.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services


BlackBerry Enterprise Server (BES) Integration Services
The BlackBerry Enterprise Server (BES) offers businesses a centralized and safe source for integrating BlackBerry wireless devices into their messaging, groupware, and software application environment. BlackBerry BES Server enables mobile BlackBerry clients to connect to Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to achieve up-to-date information for collaborative programs such a schedules, contact lists, to-do lists, instant messaging, and custom business programs. Thanks to BlackBerry BES Server support for Microsoft Exchange, mobile workers with BlackBerry smartphones can have effortless access to Exchange email and to instant messaging-capable software via Microsoft Live Communications Server and Lync Server integration.

BlackBerry Enterprise Server Consulting Support

Progent's BlackBerry-premier consultants can show you how to design, configure, and maintain BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry users, simplify the administration of a BlackBerry solution, and reduce the expense of supporting mobile workers.

Progent's Online BlackBerry-premier Support is Fast and Economical
For businesses in Baltimore, Maryland who need fast and economical access to an authorized RIM BlackBerry support professional, Progent delivers effective online assistance from a veteran support team who have delivered IT solutions to companies in every state in the country. (See Progent's customer testimonials.)

Remote consulting services eliminates travel expense and enables specialists to fix problems rapidly, allowing you to minimize lost productivity. Progent's BlackBerry consultants have earned accreditations in all BlackBerry technologies and can provide professional help in fields including resolving synchronization problems, setting up BlackBerry BES Server, and designing a secure, high-availability network infrastructure for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks including troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, activating passwords, implementing wireless software installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also help you to use administration software such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help your company to define and install sensible security options.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate management reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of settings that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry technology include business and network requirements assessment, system architecture, installation strategy and execution, performance optimization, configuration of a high-availability architecture, information backup and disaster recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to design a wireless environment that fits within your information technology budget and supports your business strategy. Progent can explain the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help you to determine which management approach and equipment meet your requirements, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices concerning options for software versions, server hardware and mass storage, network design, and application set up.

To optimize system security, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-certified security engineers to perform network-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Qualified Professional
If you wish to get in touch with Progent about technical assistance for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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