Consulting Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were at one time one of the most popular solutions for maintaining location-independent access to messaging, scheduling, web programs, and other critical business data. Progent offers Baltimore, Maryland businesses the expertise of BlackBerry-certified experts who can help businesses to manage their BlackBerry environments or migrate smoothly to a current smartphone solution.

As the sophistication of small company IT technology has expanded, and as the demand for world-class protection, dependability, and recoverability has grown to be the standard for companies of all sizes, effective deployment and maintenance of RIM BlackBerry technology has grown increasingly challenging. To deal with areas such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small organizations frequently resort to external support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and troubleshoot BlackBerry solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, combined with Progent's efficient remote service delivery capabilities, provides small companies an economical solution for integrating BlackBerry technology productively into their information system.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Microsoft Exchange Server setup so that your data and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up easy-to-use management utilities so you can track and support BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize mobile software, and make sure that your network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your scheduled backup procedures in order that it can be restored rapidly and thoroughly.

Greater Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Washington DC Metro Area Onsite IT Consulting
Progent locations in the Greater Washington DC Metro Area

City Street Address Contact Information
Alexandria 2800 Eisenhower Ave
Suite 220
Alexandria, Virginia 22314
Sales Phone: 571-302-7958

Link: Alexandria, VA Network Support Services
Reston One Freedom Square
11951 Freedom Drive
13th Floor
Reston, Virginia 20190
Sales Phone: 571-392-5565

Link: Reston, VA Network Support Services
Baltimore 300 E. Lombard St
Suite 840
Baltimore, Maryland 21202
Sales Phone: 571-392-5565

Link: Baltimore, MD Network Support Services
Rockville 9841 Washingtonian Blvd
Suite 200
Gaithersburg, Maryland 20878
Sales Phone: 240-454-0044

Link: Rockville, MD Network Support Services
Washington, DC Metro Center
1629 K St NW
Suite 300
Washington, District of Columbia 20006
Sales Phone: 202-851-2383

Link: Washington DC Network Consulting Services

Integration Support for BlackBerry BES Server
BlackBerry Enterprise Server streamlines management and support of RIM BlackBerry wireless handsets, offering a centralized solution for handling key jobs like device deployment, upgrades, and retirement and offering a strong infrastructure for data protection and fault tolerance. BlackBerry BES Server supports transparent communication between Microsoft Exchange, Novell GroupWise, or Domino email servers and BlackBerry users and supports wireless synchronization.

RIM BlackBerry BES Server Troubleshooting Assistance

BlackBerry BES Server offers a wealth of security options beginning with automatic data encryption of messages transmitted between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent flexibility in adjusting degrees of security to meet the special needs of your network. Progent's BlackBerry authorized engineers can assist you to select advanced security functions and activate them remotely. Examples of these wirelessly selectable security features include:

  • Lock down a smartphone
  • Erase information from a missing BlackBerry device
  • Lock out Bluetooth functionality
  • Activate built-in protection against malware

BES Server also offers versatility in determining ways to prevent users from loading or running unsafe or prohibited software. Progent can assist you to choose protective techniques like:

  • List precisely which applications are permitted on the device
  • Prevent third-party applications from using non-volatile storage on the BlackBerry device
  • Select which functions external programs can access on the device
  • Restrict the kinds of access third-party applications running on the BlackBerry smartphone can establish
  • Block all third-party programs from being loaded or run on the smartphone

Some Ways That Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide a seasoned engineer who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry consulting skills range from resolving synchronization issues to architecting mobile productivity solutions built around BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important procedures including resolving enterprise activation problems, adding and removing BlackBerry device users, setting activation passwords, configuring over-the-air program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also help you to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can explain the role of IT policies in the BlackBerry BES environment and help your company to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your existing Exchange Server architecture for operating in conjunction with BlackBerry BES Server or move your BlackBerry system to the most recent version of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Exchange Server. Progent's BlackBerry-certified engineer has support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and delete BlackBerry device clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, install the MDS and Instant Messaging, install access control lists, manage Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports based on SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Support ServicesProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's high-level consulting services for BlackBerry include business and technology requirements analysis, system architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a wireless solution that meets your IT budget and supports your business strategy. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to support a BlackBerry BES Server, help your organization to determine which management approach and equipment match your requirements, and evaluate your messaging system topology. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning options for software editions, processors and storage, network design, and application configuration.

To optimize network security, Progent's BlackBerry consultant can assist you to select and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to perform network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry environment.

Contact Progent to Get Help from a BlackBerry-Qualified Professional
In order to ask Progent about consulting help for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.