Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular solutions for maintaining mobile connectivity to messaging, scheduling, web-based applications, and other critical business information. Progent can provide Baltimore, Maryland companies support from BlackBerry-certified professionals who can help companies to manage their BlackBerry deployments or migrate smoothly to a current mobile solution.
As the complexity of small business networks has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the standard for organizations of any size, successful integration and support of BlackBerry solutions has become increasingly challenging. To handle areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small businesses often turn to outside support professionals who specialize in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry solutions economically and effectively, dispensing with the requirement for an internal BlackBerry technology expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of experience, combined with Progent's efficient online service delivery capabilities, provides small businesses a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their information network.
Progent's engineers can assist your business with SQL Server 2019 development support, SQL Server 2016 migration consulting, and Exchange setup so that your data and email infrastructure function optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, configure streamlined management tools to enable you to monitor and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize wireless applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
City | Address | Phone | Link |
Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
Integration Support Services for BlackBerry Enterprise Server
RIM's high-end solution for administering large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This sophisticated tool allows Microsoft Exchange Server, Domino, or Groupwise clients to transmit and receive emails that stay encrypted during transit to ensure optimum data protection. BES Server also simplifies a broad variety of vital administrative jobs that span from BlackBerry configuration and updates to mobile security and high availability.
Progent's BlackBerry-certified engineers can help you utilize BlackBerry BES Server to do routine tasks like:
Progent's BlackBerry-premier consultants can also help you to use BlackBerry Enterprise Server to perform important tasks not available with the entry-level BES Server Express. These tasks include:
Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded accreditations from RIM in all key facets of BlackBerry technology. Progent's BlackBerry support skills span areas from resolving synchronization problems to architecting wireless productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry certifications and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can in addition assist your business to resolve a broad range of problems concerning synchronization, handset recognition, messaging consistency, web access, wireless connections, Instant Messaging, PC application configuration, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide online support for small company IT networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless support expenses low and, by solving issues promptly, optimizes the output of your BlackBerry smartphone users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to use tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to perform critical tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry device users, setting activation passwords, configuring wireless software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry engineers can also help you to use management software such as the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow problems, and utilizing WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and help you to select and implement sensible security configurations.
Progent's certified Microsoft Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Microsoft Exchange Server.
Call or Email Progent for Assistance from a BlackBerry-Certified Specialist
In order to get in touch with Progent about engineering assistance for BlackBerry wireless integration, call