Consulting Support for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most successful products for maintaining mobile access to email, calendars, web programs, and other vital business information. Progent can provide Baltimore, Maryland companies support from BlackBerry-certified experts who can assist companies to maintain existing BlackBerry deployments or migrate smoothly to a modern mobile solution.
As the sophistication of small business networks has expanded, and as the demand for world-class security, reliability, and recoverability has become the norm for companies of all sizes, successful integration and maintenance of BlackBerry solutions has become increasingly difficult. To deal with areas like security, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and corporate databases, small organizations frequently resort to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to design, administer, and repair BlackBerry-based environments economically and effectively, doing away with the requirement for an in-house BlackBerry solutions expert and lowering the expense and hassle of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient online support capabilities, gives small businesses a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their IT system.
Progent's engineers can help your business with SQL Server 2019 integration consulting, SQL Server 2016 management consulting, and Microsoft Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft software, configure easy-to-use administration tools so you can track and control BlackBerry smartphones across your company, define security policies that are right for your business, develop custom mobile applications, and ensure that your IT network infrastructure is appropriately designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered quickly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
Integration Help for BlackBerry BES Server
Research in Motion's advanced solution for administering big collections of BlackBerry smartphones is the BlackBerry BES Server. This sophisticated software allows Microsoft Exchange Server, Domino, or Groupwise users to send and receive messages that are encrypted in transit to ensure optimum security. BES Server also streamlines a wide variety of crucial management tasks that span from BlackBerry setup and updates to wireless security and fault tolerance.

Progent's BlackBerry-premier consultants can show you how to utilize RIM BlackBerry BES Server to perform routine jobs like:
Progent's BlackBerry-premier engineers can also help your company to utilize BES Server to implement key tasks not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:
How Progent Can Help You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has earned certifications from Research in Motion in all key aspects of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to designing wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's certified experts can also assist you to troubleshoot a wide array of issues concerning synchronization, device detection, messaging consistency, web browsing, wireless connectivity, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online consulting services for small business networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support expenses low and, by dealing with issues quickly, optimizes the efficiency of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can show you how to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run important tasks such as troubleshooting enterprise activation issues, registering and removing BlackBerry smartphone clients, activating passwords, implementing over-the-air software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified engineers can also show you how to use administration tools such as the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can explain the role of operational policies in the BlackBerry Enterprise environment and help you to define and implement appropriate security configurations.
Progent's Microsoft-certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your existing Exchange architecture for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry system to the most recent version of Microsoft Exchange Server.
Contact Progent to Get Support from a BlackBerry-Qualified Specialist
To contact Progent about engineering expertise for BlackBerry mobile wireless integration, call