Mobile Support
Baltimore, Maryland Consulting and Tech Support for RIM BlackBerry
Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were once among the most successful products for maintaining mobile connectivity to messaging, scheduling, web programs, and other vital business data. Progent offers Baltimore, Maryland businesses support from BlackBerry-premier experts who can assist businesses to manage their BlackBerry deployments or transition efficiently to a more popular smartphone solution.
As the complexity of small company IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the norm for organizations of all sizes, successful deployment and support of BlackBerry technology has grown more difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-premier engineers who can help small organizations to plan, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and lowering the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of experience, coupled with Progent's proven remote support capabilities, provides small businesses an affordable alternative for integrating RIM BlackBerry technology productively into their IT system.
Progent's consultants can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your data and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities so you can track and support BlackBerry smartphones throughout your business, recommend security policies that make sense for your company, customize mobile software, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored quickly and safely.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
Consulting Support Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and support of BlackBerry smartphones, providing a single solution for controlling critical jobs like smartphone installation, updates, and deactivation and offering a solid infrastructure for data protection and high availability. BlackBerry BES Server delivers transparent integration between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry handsets and allows over-the-air synchronization.
BlackBerry Enterprise Server features a variety of data protection options beginning with automatic encryption of information transmitted between a BlackBerry wireless handset and BlackBerry Enterprise Server based on AES or Triple Data Encryption Standard. BlackBerry BES Server also permits great versatility in selecting degrees of security to meet the special requirements of your company's environment. Progent's BlackBerry certified engineers can assist you to choose advanced security functions and activate them remotely. Examples of these wirelessly selectable security features are:
- Lock down a smartphone
- Erase information from a missing or stolen device
- Disable Bluetooth
- Activate built-in protection against malware
BlackBerry Enterprise Server also offers flexibility in determining how to keep mobile users from loading or running unsecure or unauthorized programs. Progent can help you to select blocking techniques like:
- List precisely what applications are permitted on the device
- Prevent external applications from using persistent storage on the device
- Determine what functions external programs can access on the BlackBerry device
- Limit the kinds of access third-party applications running on the smartphone can initialize
- Block all third-party software from being installed or executed on the device
Expert RIM BlackBerry Consulting Support Available Remotely from Progent
Progent's certified RIM BlackBerry engineers are available remotely to provide expert technical help to companies in the Baltimore region or anywhere in Maryland. Progent's experienced remote technical support experts have helped businesses solve computer issues and cut support expenses in each state in the country and built a large base of loyal customers. (Refer to Progent's customer testimonials.)
Progent can provide remote help for a broad selection of technologies related to BlackBerry software and devices such as wireless synchronization, integration with Exchange, setting up BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry certifications earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common technical operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, changing user profiles, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to work with your corporate email solution. Progent's seasoned experts can also help your company to resolve a wide array of issues associated with synchronization, handset recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.
As a top innovator in delivering nationwide online support for small business networks, Progent offers responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry support costs low and, by solving issues promptly, optimizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks including troubleshooting enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, configuring wireless software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and restore processes.
Progent's BlackBerry engineers can also assist you to operate management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES environment and assist you to define and install sensible security options.
Progent's certified Microsoft Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in an email system powered by Exchange. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, back up and support storage groups, apply permissions, install the MDS and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, create, edit, and apply wireless LAN and VPN configurations, set up SNMP traps for alerts, and produce reports based on SNMP results.
Progent's BlackBerry expert can help you with your BlackBerry solution in a number of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Contact Progent to Get Support from a BlackBerry-Certified Specialist
To contact Progent about engineering support for BlackBerry mobile wireless technology, phone
An index of content::
SQL Server 2019 and Power BI Consultants
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Progent's certified SQL Server 2019 consultants can help your organization to assess the business case for upgrading to SQL Server 2019 and can provide rapid online or on-premises access to experts in system design and integration, application development, database administration, and cybersecurity.
Cisco Access Point Network Security Consultants
Online Cisco Certified CCIE Technology Providers
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Apple Motion Learn
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On-site Support Aironet Wi-Fi AP Management
Aironet Consultant Services
Progent's Cisco certified Wi-Fi consultants offer affordable online and onsite help for both legacy and modern Wave 2 Aironet wireless access points (APs) and Progent can help you to plan and manage wireless solutions that incorporate indoor and outside/industrial Aironet APs.
Building-to-building Wireless Computer Engineer
Top Specialist Cisco Aironet
Progent's wireless engineers can help small organizations plan, choose, evaluate, deploy and support protected building-to-building wireless bridges that integrate seamlessly into your IT network while providing a level of security that equals or excels wireline connections. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you identify and install the wireless connectivity solutions that align best your business needs.
Consultant Prices Computer Network Specialist
Emergency Consultant Rates Migration Consultants
Progent's pricing model is to charge for online support and on-premises visits per minute. Consequently, you pay just for delivered support. Progent does not demand a higher rate for after-hours or priority service, and within California or in regions where Progent provides on-premises support, Progent does not bill for travel except for emergency support where on-site work is less than 4 hours. Also, Progent imposes no initialization charge and requires no monthly commitment for services delivered during normal business hours. Many support organizations impose large minimum payments or charge for every quarter hour or longer. Progent's small granularity avoids large invoices for fast fixes so you won't be tempted to allow less critical problems to stay unaddressed.
scom 2016 management servers Onsite Technical Support
scom 2016 Azure integration Computer Consultant
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Consultant Lync Server 2013 Front End Server
IT Consulting Microsoft Lync Server 2013 IM
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Virtual Server Consult
Consultancy Virtual Server
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction through a virtual infrastructure offers lower TCO of servers and quicker return on investment, more efficient use of physical computers, streamlined operations, increased system uptime, and easier management. Typical uses for virtual servers are resource consolidation, low-cost hosts for line-of-business legacy applications running on outdated operating systems, and inexpensive quarantine of program development or pilot testing environments from on-line systems.
Stealth Penetration Testing Security Services
Penetration Testing Security Companies
Stealth intrusion testing is a key component of any comprehensive network security plan. Progent's security experts can perform thorough intrusion checks without the knowledge of your company's in-house network support staff. Stealth penetration testing shows whether current security monitoring systems such as intrusion incident warnings and event log analysis are properly set up and actively monitored. Progent can implement continuous autonomous PEN testing to define your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, harvested credentials, skipped patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks common to the latest variants of ransomware.
24 Hour Meraki MX64 router Onsite Technical Support
VPN Routers Network Consultants
Cisco offers an extensive array of routers including appliances built to deliver the protection, performance, and reliability required by customers from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and system availability. Progent can help you choose and configure Cisco routers to establish a solid foundation for your network and to make it easy to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Routers.
MS SQL Server Development Firms
SQL Server Replication Consultancy
SQL Server 2005 delivers indispensable, familiar tools to IT experts and information workers, lessening the difficulty of designing, integrating, managing, and using enterprise data and database programs on platforms ranging from handheld devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consultant with hands-on expertise and broad knowledge in planning and building information-based, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
ProSight VM Hosting Consultancy
ProSight Virtual Hosting Engineer
Progent's ProSight Virtual Hosting service offers proven virtualization technology, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified engineering team to provide small and midsize businesses with a complete information technology outsourcing solution that improves network dependability and security, eliminates management hassle, and saves money. With Private Cloud Hosting, a small or midsize business can have each of its software platforms and critical business application servers supported within a safe and reliable data center on a fast, high-availability virtual server set up and supported by Progent's network support experts.
MCSE Expert Certified Windows Server 2022 Hybrid Configuration Support Services
Microsoft Certified Partner Windows Server 2022 Remote Support Services
Progent's certified Windows Server 2022 experts can assist your company to design and carry out an efficient migration to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server Online with an on-prem installation of Windows Server 2022.
Catalyst Wi-Fi 6 AP Site Survey Online Troubleshooting
Catalyst 9100 Series Access Point Technical Support
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point consultants can provide affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).
Activesync Technology Professional
Emergency Blackberry Consultant
Progent's consultants offer experience in multiple technologies relevant to mobile connectivity including system topology, Activesync, wireless security, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft and Cisco certified experts can save your company time and expense by applying their wireless background to show you how to select and integrate mobile networking technologies that fit the needs of your business. Progent can also tune your network infrastructure so that wireless data devices perform better.
24/7 Microsoft Certified Partner 64-bit Server IT Consultant
64-bit Server Professional
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24 Hour Wi-Fi VoIP phone integration Online Technical Support
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Cisco's wireless IP phones are hardened Wi-Fi handsets intended for workers who are mobile within campus, hospitality, retail or other environments where management requires user endpoints that provide more control, data security and ruggedness than is possible with the BYOD (Bring-Your-Own-Device) style of workplace communications. Creating solutions with Cisco's wireless VoIP phones usually demands that IT teams set up and fine tune numerous components of your Wi-Fi infrastructure such as wireless access points, routers and switches, Cisco wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide online and onsite assistance to help you build and administer a Cisco wireless IP phone deployment by delivering integration services that range from troubleshooting the set up of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing services for modernizing the wireless architecture of an entire campus.
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Microsoft Certified Hyper-V 3.0 Shared Nothing Live Migration Support Outsourcing
24x7 Online Consulting Microsoft Hyper-V 3.0
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Intune Computer Consultants
Intune and Windows 8.1 Onsite Technical Support
Progent's Microsoft-certified Intune consultants can help you to understand the strategic case for adopting Intune for managing your portable devices including laptops, smartphones, and tablets based on Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist you to define security policies, set up test environments to evaluate the appropriateness of Intune for your network, deploy Intune across your IT ecosystem, integrate Intune with SCCM for unified change management, and maintain your Microsoft Intune deployment.
Shared Helpdesk Setup and Support
Outsourcing Call Desk Sharing
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