Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most popular products for maintaining location-independent access to messaging, scheduling, web programs, and other critical business information. Progent can provide Baltimore, Maryland companies support from BlackBerry-certified consultants who can assist companies to manage existing BlackBerry deployments or transition smoothly to a modern mobile solution.
As the sophistication of small company networks has expanded, and as the demand for world-class protection, reliability, and disaster recovery has become the standard for organizations of all sizes, effective deployment and maintenance of BlackBerry technology has grown more difficult. To handle issues like security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small organizations frequently turn to outside consulting firms who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier consultants who can assist small organizations to design, manage, and repair BlackBerry environments affordably and efficiently, doing away with the need for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online service delivery model, gives small companies an economical solution for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's experts can assist you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and email infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, configure easy-to-use administration utilities to help you track and support BlackBerry devices throughout your business, define security policies that make sense for your company, customize mobile software, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
Progent locations in Washington DC Metro Area
||2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
||Alexandria Network Support Services
||300 E. Lombard St, Suite 840
Baltimore, MD 21202
||Baltimore Network Support Services
||One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
||Reston Network Support Services
||1 Research Court, Suite 450
Rockville, MD 20850
||Rockville Network Support Services
||1629 K St NW, Suite 300
Washington, DC 20006
||Washington Network Support Services
Consulting and Technical Help for BlackBerry BES Server
RIM's high-end platform for administering large collections of BlackBerry smartphones is the BlackBerry BES Server. This powerful software enables Microsoft Exchange, Lotus, or Novell GroupWise users to transmit and receive messages that stay encrypted during transit to ensure maximum security. BlackBerry BES Server also simplifies a wide variety of vital management tasks that span from smartphone setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-premier engineers can help you use RIM BlackBerry Enterprise Server to do routine tasks such as:
- Deploy and manage applications
- Plan smartphone, application, and policy updates
- Upgrade BlackBerry device firmware remotely
- Manage client configurations with BlackBerry's extensive selection of IT policies
Progent's BlackBerry-premier consultants can also help you to utilize BES Server to perform important tasks not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Configure and support BlackBerry's high-availability architecture based on VMware
- Deploy BlackBerry devices remotely
- Establish custom administration roles
- Automatically track and analyze the integrity of your BlackBerry system
Progent's Online BlackBerry-certified Technical Support is Fast and Affordable
For businesses in Baltimore, Maryland who require fast and affordable access to an authorized BlackBerry consultant, Progent offers efficient online help from a seasoned network support staff who have provided network solutions to organizations in each state in the United States. (Refer to Progent's customer testimonials.)
Online consulting services avoids travel expense and lets engineers fix problems quickly, so you reduce lost productivity. Progent's BlackBerry specialists have been awarded certifications in all BlackBerry solutions and can provide professional help in areas including resolving synchronization issues, deploying BlackBerry BES Server, and designing a secure, high-availability system infrastructure for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to carry out basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's seasoned service professionals can in addition help you to troubleshoot a wide array of issues concerning synchronization, handset detection, email reconciliation, web browsing, mobile connections, IM, desktop application configuration, and Desktop Redirector.
As a leader in delivering nationwide remote technical assistance for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your BlackBerry technical support expenses low and, by dealing with problems promptly, maximizes the output of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as resolving enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing over-the-air program installation and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.
Progent's BlackBerry consultants can also assist you to use administration tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing WiFi for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help your company to define and implement appropriate security options.
Progent's Microsoft-certified Microsoft Exchange Server engineers can cooperate with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange infrastructure for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry consultant offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and remove BlackBerry device clients on Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install access control lists, control Exchange Server data flow, generate, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and produce documentation for a mobile wireless environment built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology requirements assessment, system architecture, deployment planning and execution, performance tuning, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your operational goals and to create a wireless environment that fits within your IT budget and aligns with your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management model and equipment meet your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed decisions about alternatives for software versions, server hardware and storage, network design, and application set up.
To maximize system protection, Progent's BlackBerry-certified consultant can assist your company to choose and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to accommodate your BlackBerry solution.
Call or Email Progent for Assistance from a RIM BlackBerry-Certified Consultant
In order to ask Progent about professional support for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.