Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most popular solutions for achieving anytime-anywhere access to email, scheduling, web applications, and other vital business data. Progent offers Baltimore, Maryland businesses the services of BlackBerry-premier experts who can help businesses to manage their BlackBerry environments or migrate smoothly to a current mobile solution.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for businesses of all sizes, effective integration and support of BlackBerry solutions has grown increasingly challenging. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations frequently turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent can provide the expertise of BlackBerry-premier engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry environments economically and effectively, dispensing with the need for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven remote service delivery model, gives small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their information system.
Progent's engineers can help your company with SQL Server 2019 development consulting, SQL Server 2016 migration support, and Exchange Server setup so that your data and email infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, configure streamlined management tools to help you track and support BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom wireless software, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be restored rapidly and thoroughly.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
City | Address | Phone | Link |
Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |
Technical Services for BlackBerry BES Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry smartphones, offering a single solution for handling key tasks like smartphone deployment, updates, and retirement and also offering a solid foundation for data protection and high availability. BlackBerry BES Server delivers transparent integration between Exchange, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry users and allows remote synchronization.
BES Server offers a wealth of security capabilities starting with automatic data encryption of messages transmitted between a BlackBerry smartphone and BES Server based on AES or Triple Data Encryption Standard (Triple DES). BES Server also allows excellent versatility in selecting degrees of protection to match the special requirements of your environment. Progent's BlackBerry certified engineers can help your company to choose advanced security features and enable them remotely. Samples of these wirelessly configurable security features are:
BlackBerry BES Server also offers flexibility in selecting ways to keep users from loading or running unsafe or prohibited software. Progent can assist you to choose blocking techniques such as:
Progent's Online BlackBerry-certified Technical Support is Quick and Affordable
For businesses in Baltimore, Maryland who need fast and economical access to a certified RIM BlackBerry support expert, Progent provides effective online assistance from a veteran network support team who have delivered IT solutions to companies in each state in the country. (See Progent's customer testimonials.)
Online support eliminates travel expense and lets engineers resolve technical issues rapidly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and can provide professional support in fields such as troubleshooting synchronization problems, deploying BlackBerry Enterprise Server (BES), and creating a secure, high-availability network architecture for BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's seasoned experts can in addition assist your business to troubleshoot a broad array of issues associated with synchronization, device recognition, email reconciliation, web access, wireless connectivity, Instant Messaging, workstation application installation, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide online help for small office networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your BlackBerry support expenses at a minimum and, by handling problems quickly, maximizes the productivity of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or several BlackBerry Enterprise Servers in a messaging system powered by Exchange. Progent's BlackBerry-certified consultant offers support skills in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can help you to install and delete BlackBerry device users on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and Instant Messaging, install access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry engineer can help you with your BlackBerry solution in a number of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network requirements assessment, system architecture, installation strategy and implementation, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to design a mobile wireless solution that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to support a BlackBerry BES Server, help you to determine which administration approach and hardware products match your needs, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions about alternatives for software versions, processors and mass storage, network topology, and application configuration.
To maximize network security, Progent's BlackBerry expert can assist your company to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-premier security engineers to run network-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.
Contact Progent for Support from a BlackBerry-Qualified Consultant
In order to get in touch with Progent about engineering assistance for BlackBerry mobile wireless technology, call