For businesses of all sizes in Baltimore Maryland, Progent can provide easy, quick, and affordable contact with CCIE-Certified engineers. Cisco CCIEs are world-class network experts who achieve this elite certification by completing strenuous examinations overseen by Cisco. CCIE-certified consultants can handle the most complicated issues associated with network deployment, troubleshooting, and configuration. Progent's CCIEs work closely with Cisco's internal staff in analyzing anomalies with IOS or Cisco NX-OS utilities and developing workarounds or obtaining software patches to correct problems. A Cisco-qualified CCIE knows how to detect the source of computer network difficulties stemming from hardware or applications.

Progent offers affordable online access to a CCIE expert so you can obtain high-level assistance for complicated network problems that are affecting business productivity but are outside the experience of your ordinary network maintenance organization. Progent's CCIE-Certified network experts can access your network using state-of-the-art remote support tools that allow them to perform rapid and affordable analysis and resolution of critical network issues.

Progent's CCIE Support Services
Most CCIEs work for large enterprises or national ISPs, and consequently their services are not readily available to smaller organizations. Progent is one of the rare support organizations to make CCIEs available to support small and mid-size companies. In addition, Progent can provide quick access to a CCIE by phone so you can get timely support for complex network issues that are reducing business efficiency. To learn how to talk to a Progent CCIE for immediate assistance with your network, visit online network help.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services


Cisco's large selection of current and legacy infrastructure appliances familiar to Progent includes ASA 5500 Firewalls and PIX 500 Series Firewalls, the Catalyst FWSM, protected broadband and IS routers, Aironet and Meraki wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points and aggregation switches, VoIP phones and systems, Catalyst and Nexus family switches, plus data protection and Virtual Private Network products. With the resources of one of the largest teams of Cisco-certified CCIE experts of any independent support company, Progent has privileged access to Cisco's engineering experts and the advanced learning tools to keep at the leading edge of network solutions.

Patch Management for Cisco Infrastructure Devices
Patch management is a vital and complicated task. Prompt and correctly managed patching maximizes cybersecurity, regulatory compliance, availability, and capability. Haphazard patch management can result in security gaps, compatibility issues, slow or erratic responsiveness, excessive offline stretches, or loss of key functions. Patching entails more than periodic updates of operating systems and apps for servers and endpoints. Firmware patches can be as essential for network appliances such as routers, firewalls, and wireless access points.

Software Update Management Services for Network Infrastructure Appliances

Progent offers patch management support for network appliances from Cisco and other major vendors

Progent has provided advanced help for Cisco networking appliances for over twenty years and Progent's managed services for patch management provide organizations of any size a flexible and affordable alternative for assessing, validating, scheduling, applying, and tracking updates to your dynamic information system. To find out about Progent's service programs for software update management, see Progent's software update management solutions.

To learn more concerning Progent's world-class support services for Cisco technology, select a topic:

Additional Support Expertise Available from Progent
In addition to Cisco infrastructure, Progent's consulting professionals offer expertise for other major facets of IT systems, making it possible for Progent's experts to provide comprehensive IT solutions for companies of any size. A few key fields where Progent's IT consultants can provide high-level expertise are: By providing a convenient full-service resource for network generalists and specialists, Progent can deliver timely, cost-effective, and thorough IT solutions that match the special requirements of companies in Baltimore Maryland.



An index of content::

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    Progent's support services for software and firmware patch management provide organizations of any size a versatile and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your servers, peripherals {like printers and scanners, network infrastructure appliances like routers and wireless access points, and Internet-of-Things (IoT) devices like sensors and health monitors.

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  • Specialists Office Move
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    For large businesses, Progent can supplement internal network support groups by offering extensive experience in deploying key Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the nationwide or global businesses with branch offices, Progent can act as a seamless local supplement of corporate network management. Progent's enterprise consulting services include company-wide security, online branch office support, system architecture, Sarbanes Oxley compliance, project management, and world-class service for multiple location office environments based on Enterprise Windows. Progent can offer on-site consultants and specialists to assist with a campus relocation or branch move, or a network architect to assist with setting up or utilizing an Internet Data Center or Hosting Facility.


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