Expanding your at-home workforce can have a major effect on IT infrastructure, security, and corporate culture. Progent has 20 years of experience assisting SMBs to design, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Baltimore organization to select the right tools and follow best practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide services ranging from on demand expertise for getting you past challenging technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent can assist Baltimore, Maryland businesses to with any aspect of building a high-performing telecommuting environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, cybersecurity, data protection solutions, and centralized management.
Network Infrastructure for Telecommuters
Configuring the network infrastructure needed to support an at-home work environment can be particularly challenging if you have to accommodate a mix of worker-owned hardware like PCs and laptops, Internet routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's background providing remote help for both legacy and current technologies in remote office venues allows you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for making essential updates. Services offered by Progent to assist you to implement a productive work-at-home ecosystem include:
- Virtual Private Network technology allows you to establish a secure connection for authorized at-home workers to access IT resources located at your company datacenter or in the cloud. Progent can assist you to configure and manage VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your telecommuters to utilize Cisco's AnyConnect software to provide secure VPN tunneling for a broad range of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to see and interact with a remote computer's desktop. This technology provides IT managers significant control over the computing ecosystem of telecommuters and ensures remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewalls. Progent offers expert online consulting for setting up routers from all major vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by an entire household and visitors, are frequently used by at-home employees to access their Internet router for work. This can create throughput and cybersecurity problems. Progent can help businesses to resolve these problems by delivering services that include Aironet configuration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi wireless access point setup help.
- Internet connectivity solutions impact the speed and reliability of connections between telecommuters and the corporate network. Mission-critical applications might demand backup Internet access in the event the primary connection fails. Progent can provide guidance for picking ISPs, selecting sensible service bundles, and setting up high-availability Internet access. See Internet connectivity integration services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Baltimore, Maryland business, phone 1-800-993-9400 or go to Contact Progent.