Baltimore Remote Workforce Connectivity Consulting Partner
Solution Infrastructure Integration Consulting and Support Services
Expanding your remote workforce can have a significant effect on IT architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Baltimore company to pick the appropriate tools and follow best practices in building and maintaining a secure virtual office solution for telecommuters that promotes collaboration and returns maximum value. Progent offers services ranging from as-needed guidance for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent's consultants can help Baltimore, Maryland organizations to with any facet of building a high-performing telecommuting ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, cybersecurity, data protection solutions, and streamlined management.
Network Infrastructure for a Remote Workforce
Configuring the network infrastructure required for a remote work environment can be particularly complex if you have to manage a combination of personal equipment like desktop computers and laptops, Internet routers, and Wi-Fi appliances from various vendors and with a mix of OS software and firmware levels. Progent's experience delivering online help for both outdated as well as current technologies in virtual office venues allows you to make cost-effective use of your available infrastructure and provides you with fast access to expertise for implement essential updates. Services offered by Progent to assist your company to create a high-functioning telecommuting infrastructure include:
- Virtual Private Network (VPN) technology allows you to create a safe tunnel for authorized at-home workers to access IT assets located at your corporate datacenter or in a public cloud. Progent can assist you to configure and manage VPN connections between your teleworkers and your various network resources by providing online VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your remote workers to utilize Cisco's AnyConnect software for secure VPN connections for a wide range of devices including Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow a teleworker to see and use a data center computer's desktop. This technology provides network managers more control over the digital ecosystem of telecommuters and ensures remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home computer networks to the Internet and typically support VPN connections, home wireless networks, and firewalls. Progent can provide top-tier remote support for deploying home routers from a range of manufacturers. See router integration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting the whole family and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can create throughput as well as cybersecurity issues. Progent can assist businesses to mitigate these problems by providing expertise like Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti WiFi AP integration assistance.
- Internet access methods impact the speed and availability of connections between at-home workers and the corporate network. Business-critical applications might demand redundant Internet access in the event the normal connection fails. Progent can provide guidance for selecting Internet service providers, picking sensible service offerings, and configuring redundant Internet access. Refer to Internet access solutions.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home solution for your Baltimore, Maryland company, phone
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Excel 2003 Services
Microsoft Certified Excel Power View Programming
Progent's Microsoft-certified Office Excel and Office 365 Excel application consultants can provide a broad variety of remote services to assist your organization to design, program, pilot test, install, administer, and debug business applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can help you to move your current Excel solutions to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility issues between various releases of Excel. Progent offers on-demand support to clients looking for a quick solution to a specific problem associated with Excel and Progent also offers comprehensive project management services for migrating or creating mission-critical applications based on Excel. Progent's affordable online training for Excel can be customized to address the special requirements of individuals or teams.
Service Database Computer Engineer
Tracking Service Costs Computer Engineer
Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many independent consultants or small service firms who offer minimal documentation or details of services done, each service provided by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support documentation transmitted by every consultant to each client. The discipline of detailing and archiving support activity results in more efficient support and eliminates a variety of common problems such as when a support customer is virtually held hostage to a consultant who won’t let go of the keys to the kingdom.
Information Assurance Technical Support Services
SIEM Security Consultant
GIAC was founded in 1999 to certify the skill of computer security experts. GIAC certifications are acknowledged by companies and government organizations throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with any of the network security disciplines covered under GIAC certification such as evaluating network security mechanisms, incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Automatic Network Diagrams Technology Consulting
ProSight Network Infrastructure Monitoring Online Troubleshooting
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, optimize and debug their networking hardware like switches, firewalls, and access points plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can cut hours off common chores like making network diagrams, expanding your network, locating devices that need important software patches, or identifying the cause of performance issues.
Hybrid Office 365 and Exchange Onsite Technical Support
Outlook autodiscover Online Technical Support
Office 365 is Microsoft's growing family of client productivity applications and cloud-hosted services offered on a subscription basis. Office 365 apps and cloud services are available in a variety of product bundles intended for customers from students and households to enterprises. Progent can provide fast and affordable remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android technology. Progent can help you to understand the wealth of subscription options offered with Office 365 and integrate your network with Office 365 so you derive top business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also assist you to build and manage hybrid solutions that transparently combine local and cloud-based products and services.
24x7 Altaro Office 365 Backup Technical Support
24x7x365 Altaro O365 Teams Chat Backup On-site Support
Progent is an Altaro partner and can plan and manage a deployment of Altaro O365 Backup to protect your O365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint sites, plus Teams Chats.
Amazon MWS Development Companies
Amazon Marketplace Web Service development Design Firm
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their market, reduce their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.
Technology Consulting 5520 wireless controller
Flex Series Wireless Controller Remote Troubleshooting
Cisco's Catalyst family of wireless controllers streamline the administration of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless throughput by limiting the effect of RF congestion, improving Wi-Fi availability with fast failover, and strengthening security by identifying cyber threats and filtering traffic content according to user type and location. Progent can assist you to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of any size. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller technology.
SCVMM 2016 and Hyper-V Remote Troubleshooting
SCVMM 2016 Storage Replica Support and Setup
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is intended to offer a centralized solution for configuring and managing virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consultants can help businesses of any size with any aspect of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate efficiently from legacy releases of VMM, develop workflows for creating and deploying VMs and VM hosts, implement high-availability compute and storage clusters, connect your private cloud infrastructure with public clouds, set up virtual switches, develop and refine PowerShell scripts, and help you assess the potential business benefits of the latest capabilities such as Storage Replica and Shielded VMs. Progent's virtualization experts can provide advanced Windows Hyper-V consulting and VMware vSphere expertise.
Microsoft Project Server 2010 Remote Support
24-Hour Microsoft Project Server My Sites Consulting Services
Progent's Microsoft-certified engineers can provide advanced support in implementing, using and troubleshooting all versions of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of cost-effective online support services following industry best practices to help businesses of any size to get all the benefits of this leading platform. Support services offered by Progent include solution planning, installation and migration, setting up safe file and status sharing among local and remote or mobile users, network infrastructure optimization, and customized online training classes.
Network Engineer Short Term IT Staffing
Temporary Staffing Services IT Consultant
Progent's short-term IT staffing services enable organizations to respond to the need for IT support personnel without incurring the expense and hassle that come with vetting and hiring reliable technical help and without increasing your full-time head count.
Check Point Software Blade Consultant
Check Point Software Information Technology Consulting
Progent's Check Point Software experts can show you how to choose and configure Check Point Software Firewall/VPN utilities and hardware based on Check Point Software's security platform to offer an economical and efficient security defense for your corporate network. Progent can also help you configure other Check Point technologies such as ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and provide a single stop for on-going technical support, administration, education, and consulting expertise.
Mac Learn
Class Office Entourage for Mac
Progent offers one-on-one training designed for individuals who wish to broaden their knowledge of the macOS and OS X operating system, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or one-on-one webinar training for macOS and Mac OS X applications.
Project Methodology Computer Network Consulting
Planning Phase: Design and Architecture Proposals Network Companies
In conducting IT projects for corporate customers, Progent follows a structured methodology based on specified milestones so as to achieve financial, scheduling and engineering goals while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures based on the best practices described by the Microsoft MSF methodology which includes requirements definition, design proposals, pilots, design adjustments, and expert implementation. All phases are recorded to provide a comprehensive description of technical services delivered and to help in downstream network maintenance.
Arizona Server Consultants
New Mexico Networking Organization
Progent’s Technical Response Center offers national remote help for Windows and Cisco-based small business computer networks. Progent's Microsoft and Cisco-Premier service professionals provide telephone help and online secure computer access to troubleshoot and resolve network problems quickly and economically. The breadth of IT expertise represented by Progent's staff of country-wide support professionals allows Progent to escalate even the toughest network issues to appropriate specialists as needed.
Emergency Solaris Onsite Technical Support
Solaris Support and Help
Progent's Sun Solaris family consulting experts provide small and mid-size businesses and software developers support for administering and maintaining Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of experience provides you with a convenient single consulting firm to help you build and maintain a protected and robust cross-platform connectivity and communications solution that supports Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Integration Companies Power BI Desktop
Developer Firms Power BI Integration
Progent's Power BI experts can help your business to design, deploy, manage, update or debug your Power BI solution. Progent can also assist you to prepare your target data for Power BI visualizations. Progent can assist you implement and manage an onsite, cloud based, or hybrid architecture to run Power BI.
Cisco Firepower AMP Technology Consulting
Cisco Firepower Management Support and Help
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your legacy PIX or ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, tune, administer and debug firewall environments built on Cisco ASA firewalls with Firepower Services.
ransomware data recovery Technology Professional
Best NotPetya ransomware recovery Specialist
Progent's proven ransomware recovery experts can help your business to restore a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Project Requirements Definition Consulting
Technology Professional Project Design Tuning
For enterprise project management support, Progent offers the services of veteran information technology professionals with decades of background in IT management, program development, and process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management expertise to help enterprise clients follow leading practices to ensure that strategic projects are successfully completed on time and within budget.
NetDocuments SetBuilder Engineers
24x7 NetDocs Telecommuters Consultancy
NetDocuments (NetDocs) is a cloud-based document management system (DMS) designed specifically for legal workflows. Progent offers remote guidance from NetDocuments consultants to help your law firm to plan, deploy, manage, tune, or troubleshoot a document management system environment powered by NetDocs.
CCIE Certified Support ASA 5540 Firewall
Technology Consulting ASA
Progent's Cisco certified networking consultants can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also assist you to set up, administer, upgrade and debug Cisco ASA 5500-X firewalls with Firepower Services.
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