Expanding your at-home workforce can have a significant effect on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience helping small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Baltimore organization to pick the right tools and follow best practices in creating and operating a safe virtual ecosystem for teleworkers that promotes teamwork and returns maximum value. Progent offers support services that go from on demand expertise for getting you over challenging technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent can help Baltimore, Maryland companies to with any aspect of building a high-functioning work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

Infrastructure for a Remote Workforce
Setting up the network infrastructure needed to support a remote work environment can be particularly challenging if you must manage a combination of personal equipment like PCs and notebooks, Internet routers, and wireless APs from different manufacturers and with a mix of operating systems and firmware releases. Progent's experience providing online help for both legacy as well as modern technologies in remote office venues enables you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for making essential upgrades. Support services available from Progent to assist you to implement a high-functioning telecommuting ecosystem include:

  • VPN technology makes it possible to establish a secure tunnel for authenticated remote workers to access IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can assist you to configure and manage VPN access between your teleworkers and your various IT resources by providing online VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to set up Cisco's popular AnyConnect client software to provide secure VPN connections for a wide range of devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow a telecommuter to see and use a remote PC's desktop. This gives network managers substantial control over the computing environment of at-home employees and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home computer networks to the Internet and typically support VPN tunnels, home wireless networks, and firewalls. Progent can provide top-tier online consulting for integrating routers from a variety of vendors. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, typically shared by families and visitors, are frequently used by telecommuters to access their Internet router for work. This can cause throughput as well as security issues. Progent can help you to resolve these issues by delivering expertise that include Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet connectivity methods impact the performance and reliability of connections between at-home workers and the company network. Mission-critical processes might demand backup Internet connections in the event the normal connection breaks. Progent offers expertise for identifying service providers, selecting appropriate service offerings, and configuring fault-tolerant Internet connections. Refer to Internet access solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Baltimore, Maryland company, phone 1-800-993-9400 or refer to Contact Progent.



An index of content::

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    Progent's Microsoft-certified Windows 2000 Server experts offer computer support and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server integration, optimization, and support offerings include network planning, installation, documentation, local and remote technical support, Call Center outsourcing, professional security analysis, turn-key outsourcing, and economical co-sourcing.

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    Server proliferation wreaks havoc on network budgets and management resources. Server reduction via a virtual architecture promises lower TCO of servers and quicker return on investment, more leveraged use of servers, streamlined operations, enhanced network availability, and easier management. Common usage scenarios for virtual machines include hardware consolidation, economical hosts for line-of-business legacy software based on obsolete operating systems, and affordable quarantine of software development or pilot testing systems from on-line systems.

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    Progentís Microsoft-expert engineers can assist you to update your desktops from 32 to 64 bits. Progent can help your company to calculate the risks and advantages of upgrading to 64-bit desktop computing, design an affordable upgrade strategy that minimizes operational disruptions, and offer inexpensive, expert online support to assist your company to configure 64-bit PC desktop operating systems and application software on your current computers.

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    Progent's Microsoft-certified professionals can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and hybrid environments, train your IT support team, develop an enterprise-wide security plan, automate network administration, assist with creating applications, and build and test a disaster recovery/business continuity plan.

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    Small to middle size companies can now enjoy all the benefits of Operations Manager 2007 and also have quick access to Progentís Microsoft and Cisco certified IT consulting experts. With Progent's economically priced network support packages, mid-size businesses can select a basic co-sourcing service program built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports Operations Manager to provide small and midsize business information systems world-class availability, security and productivity.

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    For custom program creation, Progent can supply programming experts to produce business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís consultants can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide experts in a broad range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

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    Secure Application Publishing with Internet Security and Acceleration Server 2006 allows greater control over intranet resources while supporting increased efficiency by making these resources accessible to authorized remote or mobile users. Internet Security and Acceleration Server 2006 can protect corporate applications, services, and information throughout all network layers with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier ISA Server experts can help you design, deploy, configure, and support Internet Security and Acceleration Server on your system so your business benefits from a highly functional and affordable combination of security, convenience, and speed.

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    Progent can assist you to evaluate the wealth of subscription plans available with Office 365 and integrate your information network with Office 365 so you realize top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and manage hybrid ecosystems that transparently integrate local and cloud-based resources.

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    Progent's Power BI experts can assist you to design, deploy, manage, enhance or debug your Power BI solution. Progent's database experts can help you to prepare your target data for Power BI visualizations. Progent can assist you implement and administer an on-premises, cloud based, or hybrid network model for Power BI.


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