Enlarging your remote workforce may have a significant impact on network architecture, cybersecurity, and company workflows. Progent has 20 years of background assisting SMBs to plan, deploy, administer, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Baltimore organization to pick the right technologies and follow leading practices in building and maintaining a safe virtual office solution for teleworkers that promotes teamwork and delivers top business value. Progent can provide support services ranging from as-needed expertise for getting you past challenging IT roadblocks to full project management to help you successfully complete mission-critical initiatives.
Progent can assist Baltimore, Maryland companies to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk outsourcing, security and compliance, data protection solutions, and streamlined management.
Network Infrastructure for Telecommuters
Configuring the network infrastructure needed for an at-home workforce can be especially challenging if you must accommodate a mix of worker-owned hardware such as PCs and notebooks, routers, and Wi-Fi appliances from different manufacturers and with a mix of OS software and firmware releases. Progent's background delivering online support for both legacy and current IT products in virtual office solutions enables you to make efficient use of your available infrastructure and offers fast access to expertise for making necessary upgrades. Support services available from Progent to help you to create a productive work-at-home infrastructure include:
- Virtual Private Network connectivity makes it possible to create a secure connection for authorized remote employees to access IT assets situated at your corporate data center or in the cloud. Progent's consultants can help you to configure and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your at-home workers to set up Cisco's AnyConnect software to provide safe VPN tunneling for a wide selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and use a data center PC's desktop. This technology provides IT managers substantial control over the computing ecosystem of at-home employees and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach home networks to the Internet and typically support VPN connections, local wireless networks, and firewall services. Progent can provide top-tier remote support for integrating home routers from a range of vendors. See router configuration services from Cisco-certified consultants.
- Home Wireless networks, typically supporting an entire household and guests, are commonly used by at-home employees to connect to their router for work. This can cause performance as well as cybersecurity problems. Progent can help businesses to resolve these issues by delivering services that include Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi AP integration help.
- Internet connectivity solutions affect the speed and reliability of connections between telecommuters and the corporate network. Line-of-business processes might require backup Internet connections in the event the normal connection fails. Progent offers expertise for picking service providers, selecting sensible bandwidth and data volume bundles, and integrating fault-tolerant Internet connections. See Internet access integration services.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home solution for your Baltimore, Maryland company, call 1-800-993-9400 or go to Contact Progent.