Baltimore At Home Workers Connectivity Consulting and Support
Solution Infrastructure Integration Consulting and Support Services
Expanding your at-home workforce can have a major effect on IT infrastructure, security, and corporate culture. Progent has 20 years of experience assisting SMBs to design, deploy, administer, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Baltimore organization to select the right tools and follow best practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent can provide services ranging from on demand expertise for getting you past challenging technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.
Progent can assist Baltimore, Maryland businesses to with any aspect of building a high-performing telecommuting environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, cybersecurity, data protection solutions, and centralized management.
Network Infrastructure for Telecommuters
Configuring the network infrastructure needed to support an at-home work environment can be particularly challenging if you have to accommodate a mix of worker-owned hardware like PCs and laptops, Internet routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's background providing remote help for both legacy and current technologies in remote office venues allows you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for making essential updates. Services offered by Progent to assist you to implement a productive work-at-home ecosystem include:
- Virtual Private Network technology allows you to establish a secure connection for authorized at-home workers to access IT resources located at your company datacenter or in the cloud. Progent can assist you to configure and manage VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your telecommuters to utilize Cisco's AnyConnect software to provide secure VPN tunneling for a broad range of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to see and interact with a remote computer's desktop. This technology provides IT managers significant control over the computing ecosystem of telecommuters and ensures remote users a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewalls. Progent offers expert online consulting for setting up routers from all major vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by an entire household and visitors, are frequently used by at-home employees to access their Internet router for work. This can create throughput and cybersecurity problems. Progent can help businesses to resolve these problems by delivering services that include Aironet configuration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi wireless access point setup help.
- Internet connectivity solutions impact the speed and reliability of connections between telecommuters and the corporate network. Mission-critical applications might demand backup Internet access in the event the primary connection fails. Progent can provide guidance for picking ISPs, selecting sensible service bundles, and setting up high-availability Internet access. See Internet connectivity integration services.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Baltimore, Maryland business, phone
An index of content::
After Hours Remote Troubleshooting System Center 2016 Operations Manager
System Center 2016 and Skype for Business Integration Network Consultant
System Center 2016 provides major improvements for managing hybrid cloud environments by offering advanced support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that incorporate various Linux distributions, Hyper-V and VMware; and expanded cloud support such as tighter integration with Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's Microsoft-certified consulting team can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center environment.
Small Office Network Design and Configuration
Small Business System Consulting
For small companies considering Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.
After Hours Security Firms Horizon3.ai NodeZero Cybersecurity Penetration Testing
Security Consultancy Horizon3.ai NodeZero Certified Security Penetration Testing
Progent's certified cybersecurity consultants can perform NodeZero-based threat assessments to make sure your security monitoring and protection tools and policies are properly set up and effective.
Integration Services Apple Macintosh Network Security
Mac Disaster Recovery Online Troubleshooting
Progent's certified security consultants can help you protect your Apple Mac network through expert services such as performing security tests, recovery from virus and worm attacks, configuring firewalls, integrating safe remote and mobile access, deploying monitoring programs for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan appropriate for the particular goals of your business network.
Technology Antispam
Anti-Virus Technical Support Services
E-Mail Guard is Progent's economical anti-spam and anti-virus managed service that offers small companies world-class protection from spam, viruses, DHA attacks, and other types of email-borne assaults on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated suite of web-managed antispam and anti-virus services that defuse email assaults before they are able to breach the company firewall. Perimeter Manager also allows administrators monitor and control their email systems, regardless of server vendor, hardware technology, or geographic location.
Windows Desktop Simulation on Apple Mac Support Services
Engineer Windows Desktop Simulation on Apple Mac
For companies with a combination of Mac and Windows computers, there exist two popular alternatives for using Microsoft Windows-dependent software on an Apple Mac: remote access to a physical Windows PC or local emulation of a Windows environment on a computer. Microsoft's Remote Desktop Connection for Mac allows you to attach an Apple Mac to a remote Microsoft Windows-powered PC to run Windows applications and share network resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac system so that you are able to use Microsoft Windows programs directly. Progent's Mac technology support experts can assist your organization to manage these products for running Windows software on your Macs and can in addition assist your business to evaluate and configure third-party solutions for Windows PC emulation.
Exchange Online and on-premises Exchange Remote Support
Outlook autodiscover Remote Technical Support
Microsoft supports seamless hybrid networks that integrate Microsoft 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist you with any facet of planning, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide as-needed expertise to help you resolve stubborn technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.
Top Local Government Exchange Consulting Services
City Government Engineer
Progent has extensive experience providing a broad range of remote IT consulting and urgent repair services to local governments and schools across the United States. Progent is one of the industry's pioneers in providing expert remote network support and has provided network support to clients in all 50 states. Online support saves travel costs and solves problems more quickly than onsite support.
Windows Server Hyper-V 2016 Shielded VMs Online Help
Top IT Consulting Windows Hyper-V 2016
Windows Hyper-V 2016 utilizes core features first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot systems to confirm the ability of Hyper-V 2016 to run your vital workloads, design an efficient network architecture for a cloud-centric or hybrid installation, create and execute a smooth upgrade strategy, train your IT management and technical support personnel, and deliver as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution delivers the highest possible business benefit.
Online Consulting ProSight NinjaOne Server and Desktop RMM
NinjaOne Automated Desktop Monitoring Professional
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the health of vital devices.
Small Business Small Business IT Outsourcing
Top Ranked Small Business Small Office IT Consultant
Progent's Microsoft and Cisco certified network engineers offer expert help with a broad range of products and technologies and can provide that assistance remotely nationwide or onsite in select cities throughout the United States and anywhere in . Progent offers online help for information systems powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a combination of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the help of Cisco CCIE network specialists for complex network problems, as well as the the support of CISA and CISM-accredited security engineers to handle high-level security planning and troubleshooting. Progent has delivered online troubleshooting to companies in every state in the U.S.
Great Plains Support
Microsoft Experts Dynamics GP/Great Plains Features Computer Consultant
Progent's Microsoft certified consultants provide a variety of consulting services for Microsoft Dynamics GP. Microsoft Dynamics GP is a financial and business analysis solution built, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Dynamics GP provides a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to install and configure, and with its segmented design you are able to license only the capability you currently require, with the ability to expand users and increase capabilities when necessary. Progent's Dynamics GP/Great Plains consulting experts can help you install, configure and manage the latest version of Dynamics GP or migrate smoothly from an older release.
Cisco ASA 5500 Firewall Computer Consultants
On-site Support Cisco Firewall Upgrade
Progent's Cisco CCIE-certified network infrastructure experts can help your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to set up, administer, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Emergency Professionals Catalyst 9105w Access Point
Catalyst 9105i Access Point Technical Support
Progent's Cisco Catalyst 802.11ax Access Point experts can provide affordable online and onsite support for Catalyst next-generation Wi-Fi 6 wireless access points.
Microsoft Expert Windows Server 2012R2 Hyper-V Consultants
24-Hour Windows 2012 R2 Professional
Progent's certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and migration strategies, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management, staff, develop an enterprise-wide security plan, automate IT management, assist with application development, and generate and validate a DR/BC plan.
ProSight ASM Endpoint Protection Consultancy
ProSight Behavior-based Antivirus Professional
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior analysis technology from SentinelOne to defend endpoints and physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and offers a unified platform to address the entire malware attack lifecycle including blocking, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered threats.
Design Firms .NET C++
Top Ranked Expert Microsoft Certified Integration ASP.NET
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development system and can create or modernize .NET apps rapidly and at low cost.
Security Consultant Juniper Junos BGT
Juniper Junos os Security Consultancies
Progent's Juniper Networks-certified network engineer can assist you to plan and deploy Juniper Firewall/VPN technology, optimize and support your network infrastructure, and migrate efficiently from outdated products to current versions. Progent's Junos OS consultants can also provide support for Juniper's premier network control software to enable you to simplify the management and improve the protection of your Juniper VPN devices and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help organizations maintain networks that incorporate a mix of Juniper's software platforms.
NinjaOne Automated Server Inventory Support and Help
NinjaOne Server Monitoring Professionals
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by checking the health of critical assets.
24x7 Network Consulting Services
MOM 2007 On-site Support
Remote continuous network monitoring, automated alerts, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding preventable and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced so far that companies of any size can get a level of network stability that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management options available as economical services created to help your company to identify and fix a an array of network problems before they can impact your business.
ProSight Email Guard Content Filtering Consultancy
Email Quarantine Specialist
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to provide centralized control and world-class protection for your email traffic. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall.
Design Microsoft Office
24 Hour Microsoft Office System Technicians
Progent imposes no minimum fee and asks no monthly commitment for services delivered during normal business hours. Progent's one-minute granularity does away with large bills for fast repairs so you won't be forced to allow simple problems to stay unaddressed. .
Microsoft, Cisco and Security Certified Experts Remote Support Services Database DBA
Database Application Development Technology Professional
Progent's Microsoft-certified database application consultants offer businesses of any size remote support for leading RDBMS products including Microsoft SQL Server, Oracle, MySQL, and Office Access. Consulting support offered by Progent include software installation and integration, application architecture and programming, management support, replication strategies, storage management, tuning, migration, information security, backup/restore options, troubleshooting, and webinar training.
Microsoft Office 2000 On-site Technical Support
Microsoft Windows Outsource
Progent's IT outsourcing packages offer economical computer consulting for small companies. Whether it involves designing system infrastructure, setting up an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your system, or developing an on-line eCommerce solution, outsourcing your IT engineering services can contain costs and minimize uncertainties, permitting IT support expenses to increase in a more linear and manageable fashion than is possible by assembling a large, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to build a protected and highly available network foundation for your vital business software based on Windows.
Microsoft Dynamics CRM On-site Technical Support
MS CRM Support and Integration
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture positive client relationships. Integrated Sales and Customer Service modules enable employees to share information to help promote sales success and offer steady, efficient customer service. Progent can set up the optimal network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your small business with a certified MSCRM professional who can help you combine Microsoft CRM with your sales or customer support data.
Skills Transfer Server
Server Training
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating customers to handle technical issues that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent has few competitors. Mid-size companies who work with trusted independent service providers or who employ internal IT staffs benefit when Progent passes on information about critical technology and tested processes to make their networks more robust, secure, and efficient.
Technical Support Android phone integration
Online Support Services Android Wi-Fi
Progent's seasoned group of network consultants and application experts have extensive background delivering online and onsite support for organizations of any size who want to incorporate Android phones and tablets into their IT systems so that mobile clients can work together from anywhere. Progent has the breadth of know-how to resolve technical issues that span multiple manufacturers and that entail a mix of older and current technology. Progent offers budget-friendly remote technical support to assist you with any aspect of planning, implementing, managing and maintaining your BYOD solution. Progent can provide occasional support to assist you to resolve particularly stubborn technical issues, or Progent can provide comprehensive project management support to help you complete strategic IT projects on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid network environments and offers expertise with operating systems, applications, management tools and network infrastructure. Progent also offers specialized group or one-on-one training to help you manage and operate Android phones and tablets securely and productively.
SentinelOne Singularity Complete Reseller On-site Technical Support
SentinelOne Singularity Complete Integration Consulting Services
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and expert services to deliver comprehensive endpoint detection and response (EDR).
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