To get fast online assistance with data security issues, companies in Baltimore Maryland have access to expert expertise by contacting Progent's certified security engineers. Progent's remote service consultants are available to offer efficient and affordable help with security emergencies that are impacting the viability of your network. Progent's security engineers are certified to provide help for environments powered by Microsoft Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can provide world-class help for critical cybersecurity and restoration solutions including AI-based EDR (End Point Protection and Response), Managed Detection and Response, complete system restoration validation and testing, immutable backup, and off-premises backup. Progent's broad selection of services encompasses firewall expertise, email filtering and encryption, secure system design, and business continuity planning. Progent's technical support team has been awarded the world's most advanced security credentials including Global Information Assurance Certification and Information System Security Architecture Professional.

Progent offers online security help on a by-the-minute basis with no minimum times and no extra charges for sign-up or after hours service. By billing by the minute and by providing world-class help, Progent's pricing policy keeps costs low and avoids situations where simple fixes turn into major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when IT staff may take longer to become aware of a break-in and are least able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to manage inside a victim's network, the longer it takes to restore basic operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to help organizations to complete the time-critical first steps in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can assist you to identify and isolate infected servers and endpoints and guard undamaged resources from being penetrated. If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Hacked: What Do We Do Now?
Cybersecurity ConsultingIf you are currently experiencing a network security emergency other than ransomware, refer to Progent's Urgent Remote Computer Help to learn how to get fast assistance. Progent has a pool of certified cybersecurity experts who can provide remote and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your security defense to protect against future exploits.

For companies that have prepared in advance for being hacked, the formal post-attack handling model promoted by Global Information Assurance Certification is Progent's approved method of reacting to a serious security incident.

Introduction to Security Support Services
Managing data security as well as planning for restoring critical information and systems after a security breach requires an on-going effort involving an array of tools and processes. Progent's certified security professionals can support your business at all levels in your efforts to protect your information system, ranging from security evaluation to designing a complete security plan. Some areas covered by Progent's experts include Planning and Prevention, Data Restoration and Security Forensics, and Outsourced Filtering of E-mail-Based Spam and Viruses.

Designing and Building Protected Environments
Every company ought to have a thoroughly considered security strategy that incorporates both preventive and reactive activity. The pre-attack plan is a collection of steps that helps to minimize vulnerabilities. The reactive strategy specifies activities to help security staff to assess the damage resulting from an attack, remediate the damage, record the experience, and revive business functions as quickly as feasible. Progent can advise you how to design protection into your business processes. Progent can set up scanning utilities, define and implement a secure IT infrastructure, and propose procedures and policies to optimize the protection of your information system. Progent's security professionals are ready to help you to set up a firewall, deploy protected offsite connectivity to email and information, and install an efficient virtual private network (VPN).

If you are interested in an affordable way for outsourcing your network security administration, Progent's 24x7 Network Support Packages feature non-stop online network tracking and fast response to emergencies.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, manage and repair enterprise hybrid cloud solutions that incorporate local and cloud infrastructure and that comply with government data security requirements. (Learn about Progent's Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

Data Recovery and Security Forensics
Progent provides skill in restoring systems and computers that have been hacked, are quarantined, or have stopped working following a security penetration. Progent can help determine the losses caused by the attack, return your company to normal functions, and recover data lost owing to the event. Progent's security engineers can also manage a comprehensive failure analysis by going over activity logs and utilizing a variety of proven forensics techniques. Progent's experience with security problems minimizes your downtime and permits Progent to suggest effective measures to prevent or contain new attacks.

Ransomware Removal and Recovery Consulting
Progent offers the services of experienced ransomware recovery experts with the skills to reconstruct an IT network victimized by a ransomware virus such as Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, visit ransomware removal and restoration consulting.

Work-from-Home Security Expertise
Work-from-Home (WFH) workers commonly use their own devices and usually work in a unsecured physical environment. This multiplies their vulnerability to malware attacks and calls for careful deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive user training, and the creation of policies based on leading practices. Progent's veteran team of Work-from-home solutions experts can assist you to design, configure and maintain an effective security solution that guards critical IT resources in networks that incorporate remote workers.

Patch Management Services
Progent's managed services for patch management offer businesses of any size a versatile and cost-effective solution for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your dynamic information network. Besides optimizing the security and reliability of your computer network, Progent's software/firmware update management services free up time for your in-house IT staff to concentrate on line-of-business projects and tasks that deliver maximum business value from your network. Read more about Progent's software/firmware update management services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered cyberthreat defense platform that includes computer learning software and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in minutes to guard popular endpoints against modern assaults such as ransomware, familiar and brand-new malware, trojans, hacking tool sets, memory exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the initial endpoint response software deployed by Progent to provide control and visibility of a customer's system at the outset of a ransomware recovery emergency. For more information, see Progent's SentinelOne-based Extended Detection and Response (XDR) expertise.

Consulting Services for Horizon3.ai's NodeZero Penetration Testing Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that supports continuous, concurrent, automated testing of your network to help you uncover, rank, remediate, and confirm security weaknesses before malicious hackers can exploit them. Progent can provide the expertise of a NodeZero Certified Operator who can help you to use NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure in order to evaluate your current security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can help you to plan and implement a unified cybersecurity strategy that streamlines management and provides optimum protection for on-premises, multi-cloud, and perimeter IT resources. To learn more information about Progent's vulnerability assessment services based on on NodeZero's penetration test products, see Consulting Support for NodeZero's PEN Test Platform.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion checking is an important component of any comprehensive IT system security strategy. Progent's security professionals can perform thorough intrusion tests without the knowledge of your organization's in-house network support staff. Unannounced penetration checking shows whether existing security defense systems such as intrusion detection alerts and event history monitoring are correctly set up and actively monitored. Progent can provide ongoing automatic PEN testing to define your internal/external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and unsound IT product defaults can be combined by threat actors into the multi-front attacks typical of modern versions of ransomware. Learn more about Progent's Stealth PEN Testing Consultants.

Progent's Low-Cost Managed Services for Information Security
Progent's affordable ProSight line of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior analysis tools to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a unified platform to manage the complete malware attack lifecycle including filtering, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows VSS and real-time system-wide immunization against new attacks. Progent is a SentinelOne Partner. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection services deliver affordable multi-layer protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization experts can assist your business to plan and implement a ProSight ESP environment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry data security standards. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has worked with advanced backup/restore technology companies to create ProSight Data Protection Services (DPS), a family of offerings that provide backup-as-a-service. All ProSight DPS services manage and monitor your backup processes and allow transparent backup and fast recovery of vital files, apps, system images, plus virtual machines. ProSight DPS helps you protect against data loss resulting from hardware failures, natural disasters, fire, cyber attacks like ransomware, human mistakes, malicious employees, or application glitches. Managed services in the ProSight DPS selection include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these fully managed backup services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to deliver web-based management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. Email Guard's onsite security gateway device provides a further level of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more information, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA services utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity verification on iOS, Android, and other personal devices. Using 2FA, whenever you log into a protected application and give your password you are asked to verify your identity on a unit that only you possess and that uses a different ("out-of-band") network channel. A broad range of devices can be utilized as this added form of ID validation including a smartphone or wearable, a hardware token, a landline phone, etc. You can register multiple verification devices. To learn more about Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS software, and the applications. Because the system is virtualized, it can be ported easily to an alternate hardware solution without a lengthy and technically risky reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as 50% of time wasted searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you're planning improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Find out more about ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's certified consultants can provide unique specialized help in vital facets of computer protection including:

Vulnerability Audits and Compliance Assessment
Progent provides expertise with security evaluation utilities like Microsoft Baseline Security Analyzer and LANguard for conducting a variety of automatic network tests to identify potential security gaps. Progent has extensive experience with scanning tools and can assist you to analyze audit reports and respond efficiently. Progent's certified security engineers also provide web software validation and can perform thorough assessments of corporate-wide security to assess your organization's compliance with major worldwide security specifications such as HIPAA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection covering in-place wireless equipment as well as portable handsets. Read more details concerning Progent's Security Vulnerability Evaluation and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver world-class consulting services for Cisco's complete family of protection and VPN solutions including PIX 500 Firewalls and ASA Series Firewalls, Catalyst FWSM, protected high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed APs, and Catalyst Series switches. Get more information concerning Cisco Protection, Virtual Private Network and Wireless Support.

Other Firewall and VPN Consulting Services
As well as being expert in a wide array of network security technologies from Microsoft and Cisco, Progent can provide organizations of all sizes top-level support for security products from other important firewall and Virtual Private Network suppliers. Progent's engineers offer:

CISM Security Support Services
Certified Information Security Manager (CISM) Engineers for Baltimore MarylandCertified Information Security Manager identifies the basic competencies and international standards of service that computer security managers are expected to master. CISM offers executive management the confidence that consultants who have been awarded their certification have the experience and skill to offer efficient security management and consulting support. Progent can provide a CISM-certified consultant to help your enterprise in critical security disciplines including information protection governance, risk assessment, information protection program control, and crisis response management.

Learn more information about Progent's CISM Security Consulting Expertise.

CISSP Security Consulting Services
CISSP Certified Network Security Experts for Baltimore MarylandProgent's CISSP experts are security specialists who have earned CISSP accreditation as a result of demonstrated professional work, rigorous study, and exhaustive examination. CISSP qualification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP status accreditation in the field of information security under ISO/IEC 17024. Areas of knowledge included under CISSP include security management practices, security design and test systems, connection permission systems, applications development security, operations security, hardware security, cryptography, communications, Internet security, and disaster recovery planning.

Get more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Consultants for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Baltimore MarylandProgent's ISSAP Certified security consultants have earned ISSAP status after rigorous testing and extensive experience. field experience with network security design. ISSAP security experts have acquired comprehensive understanding of access control systems and methodologies, phone system and network security, cryptography, needs evaluation, business continuity and DRP, and physical security. Progent's ISSAP-certified security specialists can help your company with all aspects of architecture security.

Read additional details concerning Progent's ISSAP Accredited Secure IT Infrastructure Engineering Support.

CISSP-ISSEP Certified Security Engineering Consultants
CISSP-ISSEP certified Network Security ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to help your enterprise to utilize modern system security engineering principles and processes in system development, evaluate system security designs based on cybersecurity engineering best practices, create viable system designs that incorporate compliant security mechanisms for all key system functions, develop efficient design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and propose realistic cybersecurity solutions that balance your operational goals with your organization's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

Certified Information Systems Auditor (CISA) Support Expertise
Certified Information Systems Auditor Consultants for Baltimore MarylandThe CISA accreditation is an important qualification that represents mastery in IS security audit and control. Certified by ANSI, the CISA accreditation requires that candidates undergo an extensive test administered by the ISACA professional group. Progent offers the expertise of a CISA-Premier security audit engineer able to help businesses in the fields of IS audit services, IT administration, network assets and architecture planned useful life, IT support, safeguarding information resources, and business continuity planning.

Find out more details about Progent's CISA Professional Services.

CRISC-certified IT Risk Mitigation Experts
CRISC-certified Network Risk Experts for Baltimore MarylandThe Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA in 2010 to verify a consultant's skills to design, implement, and support information system control mechanisms to mitigate network risk. Progent offers the services of a CRISC-certified consultant to help you to create and carry out a workplace continuity or disaster recovery strategy that follows leading practices identified by CRISC and geared to match your organization's risk tolerance, business goals, and IT budget. Progent's network risk mitigation expertise is a good fit the services available from Progent's CISA-Certified security engineers for objectively auditing your IT management mechanisms and with the services of Progent's CISM experts for implementing company-wide security policies.

Get more information about Progent's CRISC IT Risk Management Support.

GIAC (Global Information Assurance Certification) Professional Expertise
Security Experts with Global Information Assurance Certification for Baltimore MarylandGIAC was established in 1999 to validate the skill of IT security professionals. GIAC's goal is to make sure that an accredited security consultant has the knowledge needed to provide support in key categories of network, information, and application software security. GIAC certifications are acknowledged by businesses and government organizations throughout the world including United States NSA. Progent offers the help of certified consultants for any of the security services addressed under GIAC accreditation programs including auditing IT infrastructure, incident handling, intrusion detection, web-based services security, and SIEM solutions.

Learn more details about Progent's GIAC Information Assurance Expertise.

Get in Touch with Progent for Computer Security Help
If your company is located in Baltimore Maryland and you're trying to find computer security help, phone Progent at 800-993-9400 or visit Contact Progent.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
United States
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
United States
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
United States
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
United States
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
United States
(202) 851-2383 Washington Network Support Services




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