For fast remote help with network security issues, businesses in Baltimore Maryland have access to world-class troubleshooting from Progent's security engineers. Progent's online service staff is ready to offer effective and economical help with security crises that are impacting the viability of your network. Progent's accredited security consultants are premier to provide help for environments powered by Microsoft, Linux, macOS and OS X, Sun Solaris, and popular derivatives of UNIX. Progent's broad selection of services addresses firewall technology, email security, secure network architecture, and business continuity preparedness. Progent's support team has been awarded the industry's top security accreditations including CISM and CISSP.

Progent offers remote security support services on a per-minute model without minimum minutes and without extra fees for sign-up or off-hour support. By billing per minute and by providing world-class help, Progent's billing model keeps expenses under control and avoids scenarios where quick fixes entail big bills.

Our Network Has Been Hacked: What Can We Do?
Network Security ConsultantsIn case your network is now fighting a network security emergency, go to Progent's Emergency Online Technical Support to find out how to get fast help. Progent has a team of veteran network security experts who can provide online and on-premises support that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity defense to guard against future attacks.

For organizations that have planned beforehand for an attack, the step-by-step post-attack handling model promoted by GIAC is Progent's approved method of responding to a serious security incident.

Overview of Security Services
Coordinating computer protection as well as preparedness for restoring critical data and functions after an attack requires a continual effort that entails an array of technologies and processes. Progent's security professionals can assist your business at any level in your efforts to secure your information network, from security evaluation to designing a complete security strategy. Important areas supported by Progent's security consultants include Planning and Prevention, Data Recovery and Security Failure Analysis, and Outsourced Filtering of Email-Borne Attacks.

Designing and Building Protected Networks
Every organization should have a thoroughly thought out security plan that includes both preventive and responsive elements. The pre-attack strategy is a set of precautions that helps to reduce security gaps. The post-attack strategy specifies procedures to help IT staff to inventory the losses resulting from an attack, repair the damage, document the event, and revive business activity as quickly as possible. Progent can advise you how to incorporate protection into your business operations. Progent can configure scanning software, create and build a secure network architecture, and recommend procedures and policies to enhance the protection of your network. Progent's security professionals are available to assist you to set up a firewall, deploy secure online and mobile access to email and data, and configure an efficient virtual private network.

If you are looking for an economical way for outsourcing your security management, Progent's Round-the-clock Network Support Services feature non-stop online server tracking and fast response to problems.

Hybrid Cloud Solutions
Progent can help your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud-based infrastructure and that are compliant with government data security requirements. (Find out about Progent's Office 365 integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration expertise.)

System Recovery and Failure Analysis
Progent offers skill in restoring networks and servers that have been hacked, are quarantined, or have failed following a security breach. Progent can help evaluate the losses caused by the attack, restore ordinary business operations, and retrieve information compromised owing to the event. Progent's security specialists can also manage a thorough forensic analysis by going over event logs and utilizing other advanced assessment techniques. Progent's experience with security problems minimizes your downtime and allows Progent to recommend efficient strategies to avoid or mitigate new attacks.

Ransomware Removal and Restoration Consulting
Progent can provide the services of experienced ransomware recovery consultants with the skills to restore a network compromised by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or Locky. For more information, see ransomware removal and recovery services.

Progent's Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight series of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior machine learning tools to defend endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely evade traditional signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and offers a unified platform to automate the complete threat lifecycle including filtering, detection, containment, cleanup, and forensics. Key features include one-click rollback using Windows VSS and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

ProSight Enhanced Security Protection: Unified Endpoint Security
ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to security threats from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, endpoint control, and web filtering via cutting-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate action. Progent's consultants can also assist your company to set up and test a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange filtering.

ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services provide small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical files, applications and virtual machines that have become unavailable or damaged due to hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information. Learn more about ProSight DPS Managed Backup and Recovery.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security companies to deliver centralized management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further level of analysis for incoming email. For outgoing email, the local gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual machine host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported easily to a different hosting solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Learn more details about Progent's ProSight IT Asset Management service.

Special Security Expertise Available from Progent
Progent's veteran engineers offer unique specialized help in vital areas of computer security such as:

Information Risk Audits and Security Compliance Testing
Progent provides experience with security auditing software like Microsoft Baseline Security Analyzer or LANguard for performing a variety of comprehensive system scans to uncover potential security holes. Progent has extensive experience with testing utilities and can help you to analyze assessment reports and respond appropriately. Progent's security engineers also provide web software testing and can perform expert assessments of enterprise-wide security to assess your company's compliance with important global security standards including HIPAA, PCI, and ISO. In addition, Progent can assess the effectiveness of your wireless security including in-place wireless appliances as well as portable handsets. Find out additional details concerning Progent's Security Vulnerability Evaluation and Security Compliance Assessment.

Cisco Security, PIX and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical services for Cisco's complete range of security and VPN solutions such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, protected high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed access points, and Catalyst family switches. Get additional information concerning Cisco Protection, Virtual Private Network (VPN) and Wireless Expertise.

Other Firewall and VPN Solutions
In addition to being expert in a wide array of protection solutions from Microsoft and Cisco, Progent offers companies of any size expert engineering services for products from other major firewall and Virtual Private Network vendors. Progent's engineers offer:

Unannounced Penetration Checking Consulting
Unannounced penetration testing is a key technique for helping businesses to find out how exposed their IT systems are to real-world attacks by revealing how thoroughly network security processes and mechanisms hold up against authorized but unannounced penetration efforts launched by veteran security engineers utilizing advanced hacking techniques. Learn the details about Progent's Penetration Testing Services.

CISM Security Consulting Expertise
CISM Consultants for Baltimore MarylandCertified Information Security Manager (CISM) defines the basic competencies and worldwide standards of performance that computer security professionals are required to master. It provides business management the assurance that those who have earned their CISM have the experience and skill to offer efficient security management and engineering services. Progent can provide a CISM-certified consultant to help your organization in vital security areas including information protection governance, vulnerability management, data security process control, and crisis handling support.

Get additional information concerning Progent's CISM Security Support Services.

CISSP Security Support Services
CISSP Premier System Security Consultants for Baltimore MarylandProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity engineers who have earned CISSP certification through verified professional work, extensive study, and formal examination. CISSP qualification indicates expertise in an international standard for information security. American National Standards Institute has granted the CISSP credential accreditation in the area of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include security administration practices, security design and models, connection permission systems, software development security, operations security, physical security, encryption, telecommunications, network security, and business continuity planning.

Get more details concerning Progent's CISSP Consulting Services.

CISSP-ISSAP Premier Experts for Secure System Architecture
CISSP CISSP-ISSAP Cybersecurity Architecture Consultants for Baltimore MarylandProgent's ISSAP Certified cybersecurity consultants have earned ISSAP certification as a result of thorough examination and extensive hands-on work with information security design. ISSAP security experts possess comprehensive knowledge of access management systems and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all aspects of architecture security.

Get additional information concerning Progent's ISSAP Certified Secure Network Architecture Consulting Support.

CISSP-ISSEP Premier Security Engineering Consultants
CISSP-ISSEP certified Cybersecurity ConsultantsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to help your organization to follow modern system security engineering principles and techniques in system development, evaluate system security designs based on cybersecurity engineering leading practices, produce viable system designs that incorporate compliant cybersecurity mechanisms for all critical system functions, develop efficient design and configuration strategies to deliver operational security, perform in-depth risk analysis, and recommend practical cybersecurity solutions that balance your operational goals with your organization's risk tolerance.

Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Support Expertise
Certified Information Systems Auditor Consultants for Baltimore MarylandThe Certified Information Systems Auditor credential is a prestigious qualification that indicates expertise in IS security auditing. Certified by ANSI, the CISA accreditation has consultants undergo an exhaustive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Premier security professional able to help companies in the areas of IS audit services, IT enforcement, systems and architecture planned useful life, IT support, safeguarding data resources, and business continuity planning.

Get additional details concerning Progent's Certified Information Systems Auditor Support Expertise.

CRISC-certified Risk Mitigation Consultants
CRISC Risk Consultants for Baltimore MarylandThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate an IT professional's skills to design, implement, and maintain IS controls to reduce risk. Progent offers the expertise of a CRISC-certified consultant to help your company to develop and carry out a business continuity plan based on leading practices promoted by CRISC and crafted to match your organization's risk tolerance, business objectives, and IT budget. Progent's risk mitigation services are complementary to the services available from Progent's CISA-Premier security engineers for impartially assessing your IS management design and with the expertise of Progent's CISM consultants for defining company-wide security policies.

Learn the details concerning Progent's CRISC-certified Risk Mitigation Support.

Global Information Assurance Certification Professional Expertise
Security Experts with GIAC (Global Information Assurance Certification) for Baltimore MarylandGlobal Information Assurance Certification was established in 1999 to certify the skill of information technology security experts. GIAC's goal is to verify that a certified professional possesses the knowledge appropriate to deliver services in important areas of system, data, and program security. GIAC accreditations are recognized by companies and government organizations all over the world including U.S. National Security Agency (NSA). Progent can provide the support of certified security engineers for all of the network security disciplines covered within GIAC certification programs such as auditing IT infrastructure, security incident handling, intrusion detection, web-based services security, and SIEM solutions.

Find out more details concerning Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Help
If your business is situated in Baltimore Maryland and you're trying to find network security consulting expertise, call Progent at 800-993-9400 or go to Contact Progent.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Onsite IT Consulting
Progent locations in Washington DC Metro Area

City Address Phone Link
Alexandria 2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
(517) 302-7958 Alexandria Network Support Services
Baltimore 300 E. Lombard St, Suite 840
Baltimore, MD 21202
(667) 771-9100 Baltimore Network Support Services
Reston One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
(571) 392-5565 Reston Network Support Services
Rockville 1 Research Court, Suite 450
Rockville, MD 20850
(240) 454-0044 Rockville Network Support Services
Washington 1629 K St NW, Suite 300
Washington, DC 20006
(202) 851-2383 Washington Network Support Services




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    ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates your backup activities and enables fast restoration of vital data, applications and VMs that have become unavailable or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight DPS to be compliant with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical data.

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  • Top Rated Desktop Specialist
    Microsoft and Apple Mac Desktop Computer Companies

    Progent can provide a variety of economical online and on-premises consulting services to assist your business to configure, manage, and debug workstations and mobile devices powered by Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.

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  • Remote Consulting Microsoft SharePoint 2010 Port of Baltimore Microsoft SharePoint Server Support and Integration

  • Microsoft Windows 2000 Remote Support Services
    Windows Server 2000 Migration Consultants

    Progent's certified Microsoft Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2K Servers and can simplify network management, provide technical support and repair, and enhance security. Progent can also show you how to design, justify, and execute a strategy to migrate from Microsoft Windows Server 2000 to Windows 2003 Server. Progent is expert in designing test programs to reduce the technical risk associated with migrating to Windows 2003 Server by uncovering potential hardware and software compatibility issues.

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  • Microsoft Certified Expert SMS Migration Professional
    Configuration SMS Server Migration

    Progentís Microsoft experts offer small and medium size businesses enterprise-class consulting support for SMS Server and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment automation. System Center Configuration Manager is the new name for the change management platform formerly called Systems Management Server. System Center Configuration Manager offers a variety of enhancements to Systems Management Server including full automation, integrated Vista Microsoft Windows Server 2008 awareness, quarantine support, and device driver management. Progentís Microsoft certified consulting professionals can show you how to use SMS 2003 or Configuration Manager economically for streamlined OS and application software deployment, security patch administration, application metering, and software license compliance. Progent's consultants can also help you to move smoothly from Systems Management Server 2003 to Configuration Manager.

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  • SQL Server 2014 Database Migration Online Support Services Microsoft SQL Server 2014 Security Technology Consulting
  • SQL Server 2016 and Windows Server 2012 R2 Online Technical Support Consultants SQL Server 2016 Reporting Services

  • Microsoft Office SharePoint Server 2010 Outsourcing
    Microsoft Certified Partner SharePoint Network Engineer

    Progentís Microsoft-certified consultants offer organizations of all sizes consulting, technical support, and application development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that uses web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint offers a common location for your employees or clients to connect to, manage, distribute and interact with useful data, documents, and applications and to interact with one another. Microsoft SharePoint enables quicker and more intelligent decisions, more effective access across teams and more economical business processes. Windows SharePoint Services connect workers, clients, teams and projects with the knowledge theyíve created in a way that makes data easy to find, download and apply. Progent's SharePoint consultants can help your organization to support your existing SharePoint environment or migrate to the current version of SharePoint Server or to SharePoint Online.

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  • After Hours ProSight Patch Management Computer Engineer
    ProSight Windows Desktop Management IT Services

    ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates advanced remote monitoring and management techniques to keep your IT system operating at peak levels by checking the state of critical assets that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT personnel and your assigned Progent consultant so that all looming issues can be addressed before they can disrupt productivity.

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  • Small Business Systems Support Small Office Network Outsource

  • Urgent CCIE Certified Catalyst Switch LISP Integration Services
    Catalyst Switch LISP Online Support Services

    With Cisco Catalyst switches for small and mid-size businesses, Cisco allows organizations to realize all the advantages of bringing smart traffic control into their networks. Cisco's Catalyst switch product line allows you to deploy capabilities that make your network infrastructure highly robust to accommodate real-time requirements, expandable to support future growth, secure enough to guard confidential information, and designed for prioritizing and controlling all traffic to streamline system operations. Progent's CCIE certified engineers can help you pick out and integrate Cisco switches appropriate for your business. In addition, Progent's CISSP certified security specialists can help you develop a strategic security plan and configure Cisco Catalyst switches so they help enforce your security policies. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Catalyst 4948 switches, and Catalyst 6500 Series Switches.

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  • Integration Support Microsoft Dynamics GP
    Dynamics GP eConnect Consulting

    Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to design custom line-of-business applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can help you design reports that let you track your business more thoroughly, turning uncooked information into useful understanding of your company and customers.

  • Technical Consultant Microsoft Forefront TMG 2010 Information Technology Consulting Forefront Threat Management Gateway
  • Technology Professional VMware SRM Disaster Recovery VMware VCDX Specialist
  • Top Aironet Outdoor APs Integration Aironet Ruggedized APs Onsite Technical Support
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  • Top Rated Windows 10 OneDrive On-site Technical Support Windows 10 Compatibility Testing Security Consultant

  • Network Services Monitoring Information Technology Consulting
    ProSight Remote Network Troubleshooting Network Engineer

    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, reconfigure and debug their networking appliances like routers, firewalls, and load balancers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when issues are discovered. By automating complex network management processes, WAN Watch can knock hours off ordinary chores like making network diagrams, reconfiguring your network, finding devices that require critical software patches, or isolating performance problems.

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  • Windows 2019 Server Small Business IT Consultant Baltimore, MD Windows Server 2012 Network Service
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  • Windows Server Essentials Storage Spaces Engineers Windows Server Essentials Live Migration Consult
  • Windows SharePoint Services Onsite Technical Support Microsoft Certified Expert Technology Consulting Services SharePoint Server 2007

  • Telepresence Support and Help
    SRST Remote Support Services

    Progent's Cisco VoIP phone and video IP phone consultants can help you to integrate, manage, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the latest media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, previously branded CallManager, or with Unified Communications Manager Express to build a an advanced IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified CM apps like Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco SRST systems for survivability.

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  • Wireless Network Computer Consulting
    Largest Small Business Wireless Support Services

    Progentís wireless professionals can help small organizations design, select, test, install and support protected building-to-building wireless bridging products that integrate seamlessly into your existing network while providing a degree of protection that equals or excels wireline interfaces. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to identify and deploy the wireless link solutions that match your company requirements.

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