To get fast remote help with data security problems, companies in Baltimore Maryland can find high-level expertise from Progent's security professionals. Progent's remote service staff is available to offer effective and low-cost help with security emergencies that threaten the productivity of your IT network. Progent's security engineers are certified to support systems based on Microsoft, Linux, Apple macOS and OS X, and popular versions of UNIX. Progent can deliver expert help for vital security and restoration solutions like AI-based End Point Protection and Response, MDR (Managed Detection and Response), full system restore testing, immutable backup, and off-premises backup. Progent's broad range of services addresses firewall technology, email filtering and encryption, protected network architecture, and business continuity preparedness. Progent's technical support team has been awarded the industry's most advanced security accreditations including Global Information Assurance Certification and Information System Security Architecture Professional (ISSAP).
Progent offers online security support on a per-minute basis without minimum times and without extra fees for setup or off-hour support. By charging per minute and by delivering world-class expertise, Progent's pricing structure keeps expenses low and eliminates scenarios where quick solutions result in big charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. Because of this, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel may be slower to become aware of a penetration and are least able to mount a quick and forceful defense. The more lateral progress ransomware can make within a target's system, the more time it will require to restore basic IT services and scrambled files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help organizations to take the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can assist you to locate and isolate breached devices and guard undamaged resources from being penetrated. If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Attacked: What Do We Do?
In case your network is now fighting a security crisis other than ransomware, go to Progent's Emergency Remote Computer Support to learn how to get immediate aid. Progent has a team of certified cybersecurity specialists who can provide online and on-premises assistance that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity profile to protect against future exploits.
For companies that have planned in advance for a security breach, the step-by-step post-attack handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's approved method of responding to a major security attack.
Introduction to Progent's Security Services
Coordinating computer security as well as preparation for restoring vital data and functions after an attack requires an on-going process involving a variety of technologies and processes. Progent's certified security professionals can assist your organization at any level in your attempt to secure your information network, from security assessments to designing a comprehensive security strategy. Some areas covered by Progent's security consultants include Security Planning and Prevention, Data Restoration and Security Forensics, and Outsourced Protection from E-mail-Based Spam and Viruses.
Designing and Implementing Secure Environments
Any business should have a thoroughly considered security plan that includes both proactive and responsive activity. The proactive strategy is a set of precautions that works to reduce security gaps. The post-attack plan specifies procedures to help IT personnel to inventory the damage resulting from an attack, repair the damage, record the event, and revive network activity as soon as possible. Progent can advise you how to incorporate security into your company operations. Progent can configure scanning software, define and build a safe network architecture, and propose processes and policies that will maximize the safety of your information system. Progent's security experts are available to help you to set up a firewall, design safe offsite connectivity to email and information, and install an effective virtual private network (VPN).
If your company is looking for an affordable option for jobbing out your security administration, Progent's Round-the-clock Network Support Packages feature non-stop online system monitoring and immediate response to problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, administer and repair enterprise hybrid cloud solutions that include local and cloud-based resources and that are compliant with regulatory security standards. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)
System Restoration and Failure Analysis
Progent provides skill in recovering networks and devices that have been hacked, are suspect, or have failed as a result of a security attack. Progent can show you how to determine the losses resulting from the attack, return your company to ordinary functions, and recover data lost as a result of the breach. Progent's security engineers can also perform a comprehensive failure analysis by examining activity logs and using a variety of proven forensics techniques. Progent's experience with security issues reduces your off-air time and permits Progent to propose efficient measures to avoid or contain new attacks.
Ransomware Removal and Recovery Expertise
Progent can provide the services of seasoned ransomware recovery experts with the skills to restore a network compromised by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock. To find out more, visit ransomware cleanup and restoration services.
Work-from-Home Cybersecurity Expertise
At-home workers commonly use their own devices and usually operate in a unsecured physical space. This increases their vulnerability to cyber threats and requires careful deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough end-user education, and the creation of policies based on best practices. Progent's seasoned roster of telecommuter solutions consultants can assist your business to plan, configure and maintain an effective security solution that protects vital IT resources in networks that include at-home workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's support services for patch management offer businesses of all sizes a flexible and affordable alternative for assessing, testing, scheduling, applying, and documenting updates to your ever-evolving information network. In addition to optimizing the security and reliability of your computer network, Progent's software/firmware update management services free up time for your IT staff to focus on more strategic initiatives and activities that derive maximum business value from your network. Read more about Progent's software/firmware update management services.
Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric cyberthreat defense platform that features computer learning algorithms and advanced services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in minutes to protect popular endpoints against modern cyberthreats such as ransomware, known and new malware, trojans, hacking tool sets, memory exploits, malicious scripts, destructive macros, and living-off-the-land (LotL) attacks. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne is always the initial EDR response tool activated by Progent to gain control and visibility of a client's system in the first stages of a ransomware emergency. For more details, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) expertise.
Expertise with Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver repeated, simultaneous, automated testing of your network so you can expose, rank, remediate, and confirm security vulnerabilities before malicious hackers can exploit them. NodeZero pentests can insert decoys called tripwires such as fake credentials to find out whether your system is under attack along common attack vectors. Tripwires provide enough detail to make it possible to take action promptly with your SIEM workflows before an assailant can wreak havoc. Progent offers the skills of a NodeZero Certified Operator who can help you to use NodeZero to carry out comprehensive penetration tests of your perimeter and your internal IT infrastructure so you can evaluate your present security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can assist you to plan and deploy a unified cybersecurity ecosystem that simplifies management and delivers optimum protection for on-premises, multi-cloud, and perimeter IT assets. To find out additional details about Progent's vulnerability analysis services based on on NodeZero's penetration test platform, visit Consulting Support for NodeZero's PEN Test Platform.
Stealth Penetration (PEN) Security Assessment Services
Stealth penetration testing is an important part of any overall network security strategy. Progent's security professionals can perform extensive penetration tests without the awareness of your organization's in-house IT resources. Unannounced penetration testing shows whether current security defense tools such as intrusion incident alerts and event log monitoring are properly set up and consistently observed. Progent can provide ongoing automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, skipped patches, and ill-advised IT product defaults can be combined by hackers into the multi-front attacks common to modern strains of ransomware. Get additional information about Progent's Stealth Penetration Testing Services.
Progent's Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight portfolio of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance and compliance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior-based analysis technology to guard endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily escape legacy signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to automate the complete threat progression including filtering, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner. Find out more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services offer economical multi-layer protection for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP provides firewall protection, penetration alarms, endpoint management, and web filtering via leading-edge tools incorporated within a single agent accessible from a single console. Progent's data protection and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate action. Progent's consultants can also assist you to set up and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's
ProSight DPS: Managed Backup
Progent has worked with advanced backup product vendors to create ProSight Data Protection Services, a portfolio of offerings that deliver backup-as-a-service. All ProSight DPS products automate and monitor your data backup processes and allow transparent backup and rapid recovery of vital files/folders, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS lets you recover from data loss caused by hardware failures, natural calamities, fire, malware such as ransomware, human error, malicious insiders, or application bugs. Managed backup services in the ProSight Data Protection family include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these managed services are best suited for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security companies to provide centralized management and world-class security for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps most threats from making it to your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA managed services incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo enables one-tap identity verification with iOS, Google Android, and other personal devices. With 2FA, whenever you sign into a secured application and give your password you are asked to verify who you are on a device that only you have and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be used as this second form of authentication such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may register several verification devices. For details about Duo identity validation services, refer to Cisco Duo MFA two-factor authentication services for at-home workers.
ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual machine host configured and managed by Progent's network support professionals. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported immediately to a different hardware solution without requiring a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By cleaning up and organizing your IT documentation, you can save up to 50% of time wasted looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more about Progent's ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's security consultants can provide unique consulting support in vital facets of IT protection such as:
Information Risk Audits and Compliance Assessment
Progent offers expertise with information risk auditing utilities such as Microsoft Baseline Security Analyzer or LANguard from GFI for performing a set of comprehensive system scans to uncover potential security problems. Progent has extensive experience with these utilities and can assist you to analyze assessment results and respond efficiently. Progent's security engineers also offer web application validation and can conduct expert evaluation of corporate-wide security to determine your organization's compliance with important global security standards including HIPAA, NIST, and ISO 17799. Also, Progent can assess the effectiveness of your wireless security covering in-place wireless equipment as well as mobile handsets. Learn more information concerning Progent's Vulnerability Evaluation and Security Compliance Assessment.
Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can deliver world-class consulting support for Cisco's complete family of protection and Virtual Private Network solutions including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst FWSM, protected broadband and integrated services (IS) routers, wireless access points and bridges, Meraki cloud-managed access points, and Catalyst switches. Read more details about Cisco Security, VPN and Wireless Help.
Additional Firewall and Virtual Private Network Technologies
As well as being expert in a broad range of security solutions available from Microsoft and Cisco, Progent can provide organizations of any size advanced consulting for products from other important firewall and Virtual Private Network vendors. Progent's engineers offer:
Read more details about Progent's Certified Information Security Manager (CISM) Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Consulting Services
Progent's CISSP experts are security specialists who have earned CISSP status as a result of verified professional work, extensive study, and exhaustive testing. CISSP qualification indicates expertise in a worldwide standard for IT security. ANSI has given the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Fields of expertise covered within CISSP include cybersecurity administration procedures, security design and test systems, connection control methodology, software development security, operations security, hardware security, cryptography, telecommunications, Internet security, and business continuity planning.
Read more information concerning Progent's CISSP Support Services.
CISSP-ISSAP Certified Consultants for Secure Network Architecture
Progent's ISSAP Premier security experts are specialists who have earned ISSAP accreditation after rigorous examination and substantial experience. field experience with network security design. ISSAP security experts have acquired in-depth knowledge of access management mechanisms and techniques, phone system and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all aspects of architecture security.
Learn more information about Progent's ISSAP Certified Protected System Infrastructure Consulting Support.
CISSP-ISSEP Certified Security Engineering Experts
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP network security consultant to help your organization to follow modern system security engineering theory and techniques in system development, review system security designs according to security engineering leading practices, create viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop effective design strategies to deliver protection for operations, perform comprehensive risk analysis, and propose realistic security models that balance your operational requirements with your organization's tolerance for risk.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
CISA Security Auditor Professional Expertise
The Certified Information Systems Auditor (CISA) credential is a recognized achievement that indicates mastery in information system security audit and control. Certified by ANSI, the CISA accreditation requires that candidates pass an exhaustive examination administered by the ISACA professional association. Progent can provide the expertise of a CISA-Premier security audit consultant trained to help businesses in the fields of IS audit process, information technology enforcement, systems and infrastructure lifecycle, IT service delivery, safeguarding information resources, and business continuity planning.
Read more information about Progent's CISA Consulting Expertise.
CRISC-certified Network Risk Mitigation Experts
The CRISC certification program was initiated by ISACA in 2010 to verify an IT professional's skills to design, deploy, and support IS controls to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and execute a business continuity plan based on industry best practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget. Progent's network risk management expertise is a good fit the services provided by Progent's CISA-Certified security engineers for impartially evaluating your IT control mechanisms and with the services of Progent's CISM support professionals for designing security policies.
Get additional details concerning Progent's CRISC-certified Risk Management Consulting.
Global Information Assurance Certification Professional Services
GIAC was founded in 1999 to certify the skill of information technology security professionals. GIAC's mission is to ensure that an accredited security consultant possesses the knowledge appropriate to deliver support in key areas of system, information, and application security. GIAC certifications are recognized by companies and institutions around the world including United States National Security Agency (NSA). Progent offers the expertise of certified security engineers for all of the security capabilities covered under GIAC certification programs such as auditing IT infrastructure, security incident response, traffic analysis, web-based application security, and SIEM solutions.
Read additional details concerning Progent's GIAC Information Assurance Support.
Depend on Progent for Network Security Expertise
If your business is located in Baltimore Maryland and you need computer security support services, call Progent at
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
City | Address | Phone | Link |
Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |