For immediate remote help with computer security issues, businesses in Baltimore Maryland can find high-level expertise by contacting Progent's certified security professionals. Progent's remote service consultants are available to offer efficient and low-cost assistance with security crises that are impacting the viability of your network. Progent's security engineers are certified to support environments powered by Windows, Linux, macOS and OS X, and popular versions of UNIX. Progent can provide advanced support for key cybersecurity and recovery solutions such as AI-based End Point Protection and Response, Managed Detection and Response, complete system restoration validation, immutable backup, and off-premises backup. Progent's wide array of services encompasses firewall technology, email security, secure network architecture, and business continuity preparedness. Progent's technical support team has been awarded the world's most advanced security certifications including GIAC and Information System Security Architecture Professional (ISSAP).
Progent offers remote security assistance on a per-minute model without minimum times and no extra fees for sign-up or after hours service. By charging per minute and by providing world-class support, Progent's billing structure keeps expenses under control and avoids scenarios where quick solutions turn into major charges.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when support staff may be slower to recognize a breach and are least able to organize a quick and forceful defense. The more lateral progress ransomware is able to manage within a target's system, the longer it will require to restore core operations and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to help organizations to complete the time-critical first steps in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can assist businesses to identify and quarantine infected devices and guard undamaged assets from being penetrated. If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our System Has Been Hacked: What Should We Do Now?
In case you are currently fighting a network security emergency other than ransomware, go to Progent's Emergency Remote Computer Help to learn how to receive fast aid. Progent has a pool of veteran network security experts who offer remote and on-premises assistance that includes threat containment, mitigation, recovery, forensics, and enhancement of your cybersecurity profile to guard against future exploits.
For businesses that have prepared in advance for a security breach, the formal incident handling model outlined by GIAC is Progent's preferred method of handling a major security incident.
Introduction to Security Services
Coordinating data protection as well as staying ready for recovering vital information and systems following a security breach demands a continual process that entails a variety of technologies and procedures. Progent's certified security experts can help your organization at all levels in your attempt to guard your IT system, from security assessments to designing a comprehensive security strategy. Important technologies covered by Progent's experts include Planning and Prevention, Data Recovery and Security Forensics, and Managed Filtering of Email-Borne Spam and Viruses.
Planning and Building Secure Environments
Every company ought to have a carefully thought out security strategy that incorporates both proactive and responsive elements. The pre-attack strategy is a collection of precautions that works to minimize security gaps. The reactive plan specifies activities to help IT personnel to evaluate the damage resulting from an attack, remediate the damage, record the experience, and revive network activity as soon as possible. Progent can advise you how to build protection into your company processes. Progent can install auditing software, create and execute a safe IT infrastructure, and recommend processes and policies to maximize the safety of your computing environment. Progent's security professionals are available to help you to set up a firewall, deploy protected online and mobile connectivity to email and information, and configure an efficient VPN.
If you are looking for an affordable option for jobbing out your security administration, Progent's 24x7 Monitoring Services include non-stop remote server monitoring and quick resolution of emergencies.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that combine local and cloud-based resources and that are compliant with government data security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
Data Restoration and Failure Analysis
Progent offers skill in restoring networks and servers that have been compromised, are suspect, or have failed as a result of a security breakdown. Progent can help assess the damage resulting from the breach, return your company to ordinary business operations, and retrieve information compromised as a result of the assault. Progent's security engineers can also perform a thorough forensic evaluation by going over event logs and utilizing a variety of advanced assessment techniques. Progent's experience with security consulting reduces your business disruption and permits Progent to recommend effective ways to prevent or mitigate future assaults.
Ransomware Removal and Restoration Consulting
Progent can provide the services of experienced ransomware recovery consultants with the knowledge to reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or MongoLock. For more information, visit ransomware removal and restoration services.
Work-from-Home Security Solutions
Work-from-Home workers commonly utilize their own computing devices and often work in a unsecured physical space. This situation multiplies their susceptibility to malware attacks and requires judicious deployment of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough end-user training, and the creation of policies based on leading practices. Progent's veteran team of Work-from-home support consultants can assist your business to design, implement and manage a compliant cybersecurity solution that guards critical IT assets in environments that incorporate at-home workers as well as hybrid workers.
Software/Firmware Update Management Services
Progent's managed services for patch management provide organizations of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting updates to your ever-evolving IT network. Besides maximizing the protection and functionality of your IT network, Progent's software/firmware update management services permit your in-house IT team to concentrate on more strategic initiatives and tasks that derive the highest business value from your information network. Find out more about Progent's patch management services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centric cyberthreat management platform that includes AI algorithms and advanced services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be loaded in minutes to protect popular endpoints against modern assaults such as ransomware, familiar and new malware, trojans, hacking tools, RAM exploits, script misuse, destructive macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial incident response software deployed by Progent to gain control and visibility of a customer's system at the outset of a ransomware recovery. For more details, refer to Progent's SentinelOne-based Extended Detection and Response expertise.
Support for Horizon3.ai's NodeZero Penetration Testing Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver continuous, simultaneous, automated testing of your network so you can uncover, prioritize, fix, and confirm cybersecurity weaknesses before threat actors can take advantage of them. NodeZero pentests can plant decoys called tripwires like fake credentials to find out when your system is currently being targeted along high-risk attack paths. Tripwires generate enough information to make it possible to react promptly with your incident response tools and procedures before an attacker can compromise your environment. Progent can provide the expertise of a NodeZero Certified Operator (NCO) who can help you to deploy NodeZero to carry out thorough pentests of your perimeter and your internal network so you can evaluate your present security posture. Progent's NodeZero experts can also assist you to harden your network security and can assist you to design and deploy a unified cybersecurity strategy that streamlines management and delivers maximum protection for on-prem, multi-cloud, and perimeter IT resources. To learn additional information about Progent's vulnerability assessment solutions powered by on NodeZero's penetration test products, refer to Consulting Support for NodeZero's Pentest Platform.
Stealth Penetration (PEN) Security Evaluation Services
Stealth penetration testing is a key component of any comprehensive network security plan. Progent's security professionals can perform extensive penetration tests without the awareness of your company's in-house network support staff. Unannounced penetration checking shows whether current security defense systems such as intrusion detection warnings and event log monitoring are correctly configured and consistently monitored. Progent can implement continuous autonomous PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, overlooked patches, and ill-advised product defaults can be combined by hackers into the multi-vector attacks typical of modern variants of ransomware. Learn more about Progent's Stealth PEN Evaluation Consultants.
Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight family of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's next generation behavior machine learning technology to defend endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-matching AV tools. ProSight ASM protects local and cloud resources and provides a single platform to address the entire malware attack progression including protection, detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable multi-layer protection for physical servers and virtual machines, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you prove compliance with government and industry information protection standards. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent can also assist your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive cyber attack like ransomware. Read more about Progent's
ProSight DPS: Managed Backup and Recovery
Progent has worked with leading backup/restore product vendors to produce ProSight Data Protection Services, a portfolio of subscription-based management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup processes and allow transparent backup and rapid restoration of important files, applications, system images, and virtual machines. ProSight DPS helps your business avoid data loss resulting from hardware failures, natural calamities, fire, malware such as ransomware, user mistakes, ill-intentioned employees, or application bugs. Managed backup services in the ProSight DPS product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can help you to identify which of these managed backup services are best suited for your network.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top information security vendors to deliver centralized control and world-class protection for all your email traffic. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured online account and give your password you are asked to verify your identity via a unit that only you have and that is accessed using a separate network channel. A wide selection of devices can be used as this added means of ID validation such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You can designate multiple validation devices. For details about ProSight Duo identity validation services, refer to Cisco Duo MFA two-factor authentication services for at-home workers.
ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect information about your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs or domains and warranties. By updating and organizing your IT documentation, you can save up to 50% of time spent searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT data. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you require when you need it. Find out more about ProSight IT Asset Management service.
Specialized Security Expertise Offered by Progent
Progent's seasoned engineers can provide world-class expertise in vital facets of IT security such as:
Information Risk Audits and Security Compliance Assessment
Progent offers expertise with information risk auditing utilities like Microsoft Baseline Security Analyzer and LANguard for conducting a variety of comprehensive network scans to identify possible security problems. Progent has extensive skills with testing tools and can help your company to understand assessment reports and respond appropriately. Progent's security consultants also can perform web application validation and can perform thorough assessments of corporate-wide security to assess your organization's compliance with key global security standards including HIPAA, NIST, and ISO. Also, Progent can evaluate the effectiveness of your wireless security covering stationary wireless appliances as well as portable devices. Read additional details concerning Progent's Information Risk Audits and Compliance Assessment.
Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Support
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver world-class technical expertise for Cisco's entire family of protection and VPN solutions including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst FWSM, secure high-speed and integrated services routers, wireless access points, Cisco Meraki cloud-managed access points, and Catalyst family switches. Get additional information about Cisco Protection, Virtual Private Network and Aironet Wireless Help.
Other Firewall and Virtual Private Network Technologies
As well as being expert in a broad array of security solutions from Microsoft and Cisco, Progent can provide companies of any size advanced consulting for products from other major firewall and Virtual Private Network (VPN) suppliers. Progent's consultants offer:
CISM identifies the basic skills and worldwide standards of service that information technology security managers are expected to master. It provides executive management the confidence that consultants who have been awarded their certification possess the background and knowledge to offer efficient security administration and consulting support. Progent can provide a CISM consultant to help your organization in key security disciplines such as data security governance, vulnerability management, information protection program management, and crisis handling management.
Find out more details about Progent's CISM Security Consulting Services.
CISSP Security Consulting Expertise
Progent's CISSP experts are security engineers who have earned CISSP accreditation through verified professional work, extensive study, and exhaustive examination. CISSP qualification recognizes expertise in an international standard for IT security. ANSI has given the CISSP status accreditation in the field of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include security management practices, security design and test systems, connection control methodology, applications development security, operations security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.
Get more information concerning Progent's CISSP Support Expertise.
CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Certified cybersecurity consultants are specialists who have been awarded ISSAP accreditation as a result of rigorous examination and extensive hands-on work with information security architecture. ISSAP consultants have comprehensive knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure protection, cryptography, requirements analysis, business continuity and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can assist your business with all phases of architecture security.
Get the details about Progent's ISSAP Certified Secure Network Infrastructure Consulting Support.
CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity expert to assist your organization to follow modern system security engineering principles and techniques in system development, review system security designs according to security engineering leading practices, create viable system designs that include compliant cybersecurity features for all critical system functions, define effective design and configuration strategies to deliver protection for operations, perform comprehensive risk analysis, and recommend realistic cybersecurity solutions that balance your operational goals with your organization's risk tolerance.
Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
CISA Security Auditor Consulting Expertise
The Certified Information Systems Auditor credential is an important achievement that signifies mastery in IS security audit and control. Certified by ANSI, the CISA accreditation has consultants undergo an extensive test overseen by the ISACA professional association. Progent can provide the services of a CISA-Premier security audit professional trained to assist businesses in the areas of IS audit process, IT enforcement, systems and architecture planned useful life, IT service delivery, safeguarding information assets, and disaster recovery preparedness.
Get more details about Progent's Certified Information Systems Auditor Consulting Services.
CRISC IT Risk Mitigation Experts
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to verify an IT professional's skills to design, implement, and maintain information system control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified engineer to assist your company to create and carry out a business continuity strategy that follows industry best practices promoted by CRISC and crafted to match your organization's risk appetite, business goals, and budgetary guidelines. Progent's risk mitigation expertise is complementary to the support provided by Progent's CISA-Premier consultants for impartially assessing your IT control mechanisms and also with the expertise of Progent's CISM consultants for defining company-wide security policies and procedures.
Read additional details about Progent's CRISC Network Risk Management Support.
GIAC Consulting Services
GIAC was established in 1999 to certify the knowledge of IT security professionals. GIAC's goal is to verify that an accredited security consultant possesses the knowledge necessary to provide services in vital categories of network, information, and software security. GIAC accreditations are recognized by businesses and institutions all over the world including United States NSA. Progent offers the help of certified consultants for any of the security services covered under GIAC accreditation topics including assessing networks, security incident response, intrusion detection, web-based application security, and security information and event management (SIEM) solutions.
Learn more details about Progent's GIAC Information Assurance Support.
Depend on Progent for Computer Security Help
If your business is located in Baltimore Maryland and you're looking for computer security support services, phone Progent at
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Alexandria | 2800 Eisenhower Ave, Suite 220 Alexandria, VA 22314 United States |
(517) 302-7958 | Alexandria Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 United States |
(667) 771-9100 | Baltimore Network Support Services |
| Reston | One Freedom Square, 11951 Freedom Drive, 13th Floor Reston, VA 20190 United States |
(571) 392-5565 | Reston Network Support Services |
| Rockville | 1 Research Court, Suite 450 Rockville, MD 20850 United States |
(240) 454-0044 | Rockville Network Support Services |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 United States |
(202) 851-2383 | Washington Network Support Services |