For immediate remote help with computer security issues, companies in Baltimore Maryland have access to world-class support by contacting Progent's security engineers. Progent's remote support staff is available to offer efficient and affordable help with security crises that threaten the viability of your IT network. Progent's security consultants are premier to support systems powered by Microsoft Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can provide world-class help for key security and recovery solutions such as AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), full system restore validation, immutable backup, and off-site backup. Progent's wide selection of consulting services covers firewall technology, email filtering and encryption, protected system design, and business continuity preparedness. Progent's technical support team has earned the industry's most advanced security certifications including Certified Information Systems Auditor and CISSP.
Progent offers online security support on a per-minute model without minimum minutes and without extra fees for setup or off-hour support. By billing by the minute and by providing top-level support, Progent's billing structure keeps expenses under control and avoids scenarios where quick solutions turn into big expenses.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way across a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to be slower to recognize a break-in and are less able to mount a quick and forceful defense. The more lateral movement ransomware can make inside a victim's network, the longer it takes to restore basic operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to guide organizations to complete the time-critical first steps in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware experts can help businesses to locate and quarantine breached servers and endpoints and protect clean assets from being penetrated. If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Our Network Has Been Attacked: What Should We Do?
If you are currently experiencing a network security crisis other than ransomware, visit Progent's Emergency Remote Network Support to learn how to receive immediate help. Progent maintains a pool of certified network security specialists who can provide online and on-premises support that includes containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future exploits.
For businesses that have prepared beforehand for a security breech, the formal incident handling procedure outlined by GIAC is Progent's preferred method of responding to a major security incident.
Overview of Progent's Security Support Services
Managing computer security as well as planning for recovering vital data and systems after an attack requires an on-going process involving a variety of tools and processes. Progent's certified consultants can help your business at whatever level in your attempt to guard your IT network, ranging from security assessments to designing a comprehensive security plan. Some technologies covered by Progent's experts include Security Planning and Implementation, Information Recovery and Security Failure Analysis, and Outsourced Filtering of E-mail-Based Spam and Viruses.
Planning and Building Secure Environments
Any business ought to have a thoroughly thought out security strategy that incorporates both proactive and reactive activity. The proactive plan is a set of precautions that works to minimize vulnerabilities. The reactive strategy defines activities to help IT staff to assess the damage caused by a breach, remediate the damage, document the event, and restore network activity as quickly as feasible. Progent can show you how to build security into your company operations. Progent can install scanning utilities, create and build a secure IT infrastructure, and propose processes and policies to optimize the protection of your information system. Progent's security experts are available to help you to configure a firewall, deploy protected offsite connectivity to email and information, and configure an efficient virtual private network (VPN).
If your company is interested in an affordable way for jobbing out your security administration, Progent's Round-the-clock Monitoring Packages feature continual online system monitoring and quick response to problems.
Hybrid Cloud Solutions
Progent can assist your IT team you to design, deploy, manage and repair enterprise hybrid cloud solutions that include local and cloud resources and that are compliant with government security requirements. (Find out about Progent's Microsoft 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) integration expertise.)
System Restoration and Failure Analysis
Progent offers skill in restoring systems and servers that have been hacked, are quarantined, or have failed as a result of a security breach. Progent can help assess the damage resulting from the assault, return your company to normal functions, and retrieve data lost owing to the event. Progent's certified specialists can also manage a thorough forensic analysis by examining event logs and using a variety of advanced assessment techniques. Progent's background with security consulting minimizes your off-air time and allows Progent to suggest effective strategies to prevent or mitigate new attacks.
Ransomware Cleanup and Restoration Expertise
Progent can provide the help of proven ransomware recovery consultants with the knowledge to restore a network damaged by a ransomware virus like Ryuk, Dharma, NotPetya, or MongoLock. To learn more, visit ransomware removal and restoration consulting.
Work-from-Home Cybersecurity Consulting
Work-from-Home staff members commonly utilize their personal computers and usually operate in a poorly secured physical space. This situation increases their vulnerability to malware threats and calls for careful deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive end-user training, and the creation of security policies based on best practices. Progent's seasoned group of at-home workforce support consultants can help your business to design, configure and manage an effective cybersecurity solution that protects vital IT resources in environments that include an at-home workforce.
Patch Management Services
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and cost-effective alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your dynamic IT network. Besides optimizing the protection and functionality of your IT environment, Progent's software/firmware update management services allow your in-house IT staff to concentrate on more strategic initiatives and activities that derive the highest business value from your information network. Read more about Progent's software/firmware update management support services.
Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered threat defense platform that features computer learning algorithms and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be installed in minutes to protect endpoints against increasingly sophisticated assaults including ransomware, familiar and zero-day malware, trojan viruses, hacking tools, RAM exploits, script misuse, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is invariably the first endpoint response tool activated by Progent to gain control and visibility of a client's network in the first stages of a ransomware recovery emergency. For more details, see Progent's SentinelOne-based Extended Detection and Response expertise.
Stealth Penetration Security Testing Services
Stealth intrusion testing is an important part of any overall network security strategy. Progent's security professionals can perform extensive penetration checks without the awareness of your company's internal IT resources. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion incident alerts and event log analysis are correctly configured and actively monitored. Progent can provide ongoing autonomous penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and dangerous product defaults can be chained together by hackers into the multi-front attacks common to modern versions of ransomware. Get additional information about Progent's Stealth Penetration Intrusion Assessment Consultants.
Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight family of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's cutting edge behavior-based analysis technology to guard endpoint devices as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely evade traditional signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to address the entire malware attack progression including filtering, identification, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered attacks. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services deliver economical in-depth security for physical servers and VMs, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools incorporated within one agent managed from a unified console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that allows you demonstrate compliance with legal and industry information protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that require urgent action. Progent can also help your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Microsoft Exchange filtering.
ProSight Data Protection Services: Managed Cloud Backup
Progent has partnered with leading backup technology vendors to produce ProSight Data Protection Services (DPS), a portfolio of offerings that provide backup-as-a-service (BaaS). All ProSight DPS products automate and track your backup operations and enable non-disruptive backup and rapid restoration of critical files, apps, system images, plus virtual machines. ProSight DPS lets you protect against data loss resulting from equipment failures, natural disasters, fire, cyber attacks such as ransomware, user mistakes, ill-intentioned insiders, or software glitches. Managed backup services in the ProSight DPS product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to identify which of these managed services are most appropriate for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security companies to provide web-based management and comprehensive protection for your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and keeps most threats from reaching your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, visit Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo authentication services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other personal devices. Using 2FA, whenever you log into a secured application and enter your password you are asked to verify your identity on a unit that only you possess and that uses a different network channel. A wide selection of out-of-band devices can be used as this second means of ID validation including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate several validation devices. To find out more about ProSight Duo identity authentication services, go to Duo MFA two-factor authentication (2FA) services for teleworkers.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved easily to an alternate hardware solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, retrieve and protect information related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or domains and warranties. By cleaning up and managing your IT documentation, you can save up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need as soon as you need it. Learn more about ProSight IT Asset Management service.
Special Security Services Offered by Progent
Progent's veteran consultants offer world-class consulting support in key facets of computer protection including:
Vulnerability Audits and Compliance Assessment
Progent offers expertise with information risk evaluation software like Microsoft Baseline Security Analyzer or LANguard from GFI for conducting a set of comprehensive network scans to reveal potential security gaps. Progent has extensive experience with scanning tools and can help you to analyze assessment reports and react appropriately. Progent's security consultants also can perform web application validation and can conduct expert evaluation of enterprise-wide security to assess your company's compliance with key global security standards such as HIPAA, PCI, and ISO. Also, Progent can assess the strength of your wireless protection covering in-place wireless equipment as well as portable devices. Read more information about Progent's Security Vulnerability Audits and Security Compliance Testing.
Cisco Network Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Help
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can deliver world-class consulting expertise for Cisco's complete family of protection and Virtual Private Network (VPN) technologies including PIX 500 Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, protected broadband and integrated services (IS) routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, and Catalyst switches. Get the details concerning Cisco Protection, VPN and Wireless Consulting.
Other Firewall and Virtual Private Network (VPN) Consulting Services
CISM Security Consulting Services
In addition to being expert in a broad range of protection technologies from Microsoft and Cisco, Progent offers companies of all sizes expert engineering services for products from other important firewall and Virtual Private Network vendors. Progent's consultants offer:
CISM defines the basic skills and international benchmarks of performance that information technology security managers are expected to achieve. CISM provides executive management the confidence that those who have earned their certification possess the background and knowledge to offer effective security administration and consulting services. Progent can offer a CISM consultant to assist your organization in vital security disciplines including information security governance, vulnerability management, data protection program management, and crisis handling management.
Get more details concerning Progent's Certified Information Security Manager (CISM) Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP status through verified experience, extensive study, and formal testing. CISSP Certification recognizes mastery of an international standard for IT security. American National Standards Institute has granted the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Areas of knowledge included under CISSP include security management procedures, security architecture and test systems, connection control systems, software development security, business processes security, physical security, encryption, communications, network security, and disaster recovery planning.
Find out more information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.
CISSP-ISSAP Premier Consultants for Secure System Architecture
Progent's ISSAP Certified security experts have been awarded ISSAP accreditation after rigorous testing and extensive hands-on work with network security design. ISSAP security experts have acquired comprehensive understanding of access control systems and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security specialists can help your company with all phases of architecture security.
Get additional information concerning Progent's ISSAP Certified Secure IT Architecture Engineering Support.
CISSP-ISSEP Certified Cybersecurity Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to help your organization to follow modern system security engineering theory and techniques in system development, evaluate system security designs based on cybersecurity engineering leading practices, produce cohesive system designs that incorporate compliant cybersecurity mechanisms for all key system functions, develop efficient design strategies to deliver operational security, perform in-depth risk analysis, and propose practical cybersecurity models that balance your operational goals with your organization's risk tolerance.
Find out the details about Progent's CISSP-ISSEP Network Security Engineering Consulting.
CISA Security Auditor Professional Expertise
The Certified Information Systems Auditor accreditation is a globally recognized achievement that indicates mastery in information system security auditing. Certified by ANSI, the CISA accreditation requires that candidates pass an extensive examination overseen by the ISACA international professional association. Progent offers the expertise of a CISA-Certified security audit engineer trained to assist businesses in the fields of IS audit process, information technology enforcement, systems and infrastructure lifecycle, IT support, protecting information resources, and business continuity planning.
Find out more details concerning Progent's Certified Information Systems Auditor Consulting Services.
CRISC-certified IT Risk Management Experts
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to validate a consultant's ability to design, implement, and support information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified consultant to assist you to develop and carry out a workplace continuity or disaster recovery strategy based on leading practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management services are a good fit the support available from Progent's CISA-Certified security engineers for objectively evaluating your IT control mechanisms and also with the expertise of Progent's CISM consultants for implementing security policies and procedures.
Learn additional information about Progent's CRISC Risk Management Support.
GIAC (Global Information Assurance Certification) Support Services
GIAC was established in 1999 to validate the knowledge of computer security engineers. GIAC's mission is to make sure that an accredited security consultant possesses the skills necessary to provide support in key categories of system, information, and application program security. GIAC accreditations are acknowledged by companies and institutions throughout the world including U.S. National Security Agency (NSA). Progent can provide the expertise of GIAC certified consultants for all of the security capabilities covered under GIAC accreditation topics including auditing IT infrastructure, incident handling, intrusion detection, web-based services security, and security information and event management (SIEM) solutions.
Learn additional information about Progent's GIAC Information Assurance Expertise.
Contact Progent for Network Security Support
If your organization is located in Baltimore Maryland and you're looking for network security expertise, call Progent at 800-993-9400 or go to Contact Progent.
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
Progent locations in Washington DC Metro Area
||2800 Eisenhower Ave, Suite 220
Alexandria, VA 22314
||Alexandria Network Support Services
||300 E. Lombard St, Suite 840
Baltimore, MD 21202
||Baltimore Network Support Services
||One Freedom Square, 11951 Freedom Drive, 13th Floor
Reston, VA 20190
||Reston Network Support Services
||1 Research Court, Suite 450
Rockville, MD 20850
||Rockville Network Support Services
||1629 K St NW, Suite 300
Washington, DC 20006
||Washington Network Support Services