Overview of Progent's Ransomware Negotiation Services in Baltimore
Ransomware Protection ExpertsProgent is experienced in negotiating ransomware settlements with threat actors. Reaching an acceptable settlement is a complicated exercise that requires a combination of field experience, IT skills and business savvy. It also demands close co-operation with the cyber-extortion target's IT staff and the cyber insurance carrier, if any. Since the top goal of the ransomware target is operational continuity, it is critical to deploy response groups that operate effectively, concurrently, and in close communication. Progent offers the breadth of technical knowledge and the deep bench of personnel to supplement your IT support team and recover your network environment rapidly and affordably.

Services provided by Progent's ransomware settlement negotiation team include:

  • Determining the kind of ransomware used in the assault
  • Identifying and contacting the hacker
  • Assessing the recovery risk
  • Verifying the threat actor's decryption tool
  • Deciding on an acceptable settlement with the victim and the cyber insurance carrier
  • Negotiating a settlement and schedule with the hacker
  • Confirming accordance with anti-money laundering regulations
  • Carrying out the crypto-currency transfer to the TA
  • Acquiring, learning, and using the threat actor's decryptor mechanism
  • If needed, contacting the TA for technical help with the decryption utility
In parallel with the ransom negotiations, Progent's ransomware team can assist with:
  • Quarantining affected endpoints and data stores to arrest the progress of the assault
  • Making replicas of each infected server and endpoint and data store to allow forensics without interfering with recovery
  • Installing anti-virus agents to all virus-free endpoints
  • Restoring files from air-gapped restores or unscathed machines
  • Building a clean environment
  • Remapping and reconnecting drives to match precisely their pre-attack state
After the decryption utility has been mastered, Progent can assist you to recover machines and services to their pre-arrack condition. Progent can also help you to perform a full forensic review and create a report to deliver to the cyber insurance carrier. This document identifies security vulnerabilities that need to be corrected and suggests steps that should be performed to counter subsequent ransomware assaults.

Exfiltration Ransoms
In addition to extorting payment for a decryption tool, current variants of crypto-ransomware such as Ryuk, Maze, Netwalker, and Nephilim commonly try to steal (or "exfiltrate") files. TAs are then able to demand a separate settlement for not publishing this data on the dark web. Unfortunately, there exists no method to guarantee that exfiltrated data have been totally deleted by the TA. In fact, in numerous instances the threat actor has limited say about data custody. Settling an exfiltration ransom does not eliminate the necessity of engaging the advice of privacy attorneys, conducting an inventory of files were compromised, and carrying out the mandated alerts to affected entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has delivered remote and on-premises IT services across the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have earned high-level certifications in core technology platforms including Cisco infrastructure, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications including CISA, CISSP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This broad array of expertise gives Progent the ability to salvage and integrate the undamaged pieces of your network following a ransomware attack and reconstruct them quickly into a viable network. Progent has worked with top insurance carriers like Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Ransomware Settlement Negotiation Services in Baltimore
To contact with Progent about ransomware settlement expertise in Baltimore, phone Progent at 800-462-8800 or go to Contact Progent.



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