Overview of Progent's Ransomware Negotiation Consulting in Baltimore
Ransomware Solutions ConsultantsProgent is experienced in negotiating ransomware settlements with hackers. Negotiating an optimum settlement is a complicated exercise that calls for a mix of real-word experience, technical knowledge and business acumen. It also requires close co-operation with the victim's IT staff and the insurance provider, if there is one. Because the top goal of the ransomware target is operational continuity, it is critical to establish response groups that work efficiently, in parallel, and with intimate collaboration. Progent has the scope of IT skills and the deep bench of experts to complement your IT staff and restore your network environment rapidly and affordably.

Services available from Progent's ransomware settlement team include:

  • Determining the type of ransomware used in the attack
  • making contact with the hacker persona
  • Assessing the likelihood of recovery
  • Validating the hacker's decryption capabilities
  • Deciding on an acceptable settlement payment with the victim and the insurance provider
  • Negotiating a settlement and schedule with the TA
  • Verifying compliance with anti-money laundering sanctions
  • Overseeing the crypto-currency payment to the hacker
  • Acquiring, learning, and using the threat actor's decryption utility
  • If needed, contacting the hacker for technical assistance with the decryption tool
Concurrent with the ransom negotiations, Progent's ransomware staff can assist with:
  • Quarantining infected endpoints to arrest the spread of the assault
  • Making replicas of every infected device and data store in order to perform forensics without interfering with restoration
  • Adding anti-virus protection to all virus-free endpoints
  • Recovering files from offline backups or uncompromised endpoints
  • Creating a clean environment
  • Mapping and reconnecting datastores to reflect exactly their pre-attack condition
After the decryption tool has been mastered, Progent can assist you to recover physical and virtual devices and services to their pre-arrack state. Progent can also help you to conduct comprehensive forensics and generate a document to share with the cyber insurance carrier. This document helps you to understand security vulnerabilities that must be eliminated and suggests actions that should be performed to combat subsequent ransomware attacks.

Settling Exfiltration Ransoms
In addition to demanding money for a decryption tool, current strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor commonly try to exfiltrate information. Hackers are then able to demand a separate settlement for not publishing this data or selling it. Sadly, there exists no method to be certain that exfiltrated files have been completely deleted by the TA. In fact, in numerous instances the hacker has limited say over the disposition of the data. Paying an exfiltration ransom does not eliminate the need for seeking the guidance of privacy lawyers, performing an inventory of data were stolen, and performing the required alerts to impacted entities. In general, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided online and onsite IT services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes professionals who have been awarded advanced certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISM, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also offers guidance in financial and Enterprise Resource Planning software. This broad array of expertise allows Progent to salvage and integrate the undamaged pieces of your IT environment after a ransomware intrusion and reconstruct them rapidly into a viable system. Progent has worked with leading insurance providers like Chubb to assist businesses clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Services in Baltimore
To get in touch with Progent about ransomware settlement expertise in Baltimore, call Progent at 800-462-8800 or go to Contact Progent.



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