Expanding your telecommuter workforce may have a significant impact on IT architecture, security, and company culture. Progent has 20 years of experience assisting SMBs to plan, deploy, administer, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Baltimore organization to pick the right technologies and follow best practices in creating and operating a safe virtual solution for telecommuters that promotes collaboration and returns top business value. Progent offers services ranging from as-needed guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Baltimore, Maryland businesses to succeed with any aspect of creating a high-performing work-at-home environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk augmentation, cybersecurity, data protection solutions, and centralized management.

Security for At-Home Workers
Work-from-Home workers commonly use their personal devices and usually work in an unsecured physical area. This increases their vulnerability to cyber attacks and calls for careful configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, intensive user training, and the creation of policies based on leading practices. Progent's seasoned group of data security solutions consultants can help you to design, configure and maintain a compliant cybersecurity solution that guards vital information resources in networks that include at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls allow you to create a network environment that can be securely accessed by on-premises users as well as by at-home workers, mobile users, vendors, clients, and the public. Modern firewall devices allow you to configure and control different access rights to different groups of users and to scale your network and modify your security as your company evolves and as network attacks grow more sophisticated. Progent works with both new and older firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration services, see firewall configuration and support services.

Remote Security Monitoring and Management for TelecommutersOnline Endpoint Security Monitoring makes it possible to watch over the various devices used by teleworkers and either block or spot and respond to the latest cyber attacks like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on each protected endpoint device, monitoring all activity and using state-of-the-art behavioral threat analysis from SentinelOne to detect zero-day attacks before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring instantly isolates the infected endpoint device from the corporate network to contain the threat. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight Active Security Monitoring, see remote endpoint security monitoring for teleworkers.

Two-factor Authentication (2FA) Services for TelecommutersProgent's Duo MFA Managed Services incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, when you sign into a secured online account and give your password you are requested to confirm who you are on a device that only you have and that uses a different network channel. A broad range of out-of-band devices can be used as this second means of ID validation such as a smartphone or watch, a hardware token, a landline telephone, etc. You can designate multiple verification devices. For details about Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your network to all classes of outside and local security threats for an environment that includes an at-home workforce. Progent can run remote, automated security inventory scanning for quickly and economically detecting a broad range of security gaps that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be provided by network security professionals with top credentials including CISA, ISSAP, and GIAC, can assist your business to evaluate your workflows and governance policies and assess your network infrastructure to enable you to design the highest level of security for your telecommuters.

NodeZero Pen Testing for Work-from-Home EnpointsHorizon3.ai's NodeZero Pentest Platform is a cutting-edge penetration test (pentest) product family that can deliver autonomous threat assessment of your at-home environment and your internal and perimeter networks to help you identify, rank, fix, and confirm cybersecurity weaknesses before malicious hackers can take advantage of them. Progent can help you to use NodeZero to carry out thorough penetration tests of your perimeter and your internal network in order to determine your present security posture. Progent's NodeZero experts can also assist you to strengthen your network security and can help you to plan and implement a cohesive cybersecurity ecosystem that streamlines management and delivers maximum cyber defense for on-prem, cloud-based, at-home, and perimeter IT assets. To find out more details about Progent's threat assessment services powered by on NodeZero's penetration test platform, visit Consulting Services for NodeZero's PEN Test Products.

Download White Paper: Securing a Work-From-Home Network
To read or download a white paper describing key things to concentrate on for securing a network that includes work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter environment for your Baltimore, Maryland organization, call 1-800-993-9400 or go to Contact Progent.