Enlarging your telecommuter workforce can have a major impact on IT architecture, security, and corporate culture. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can assist your Baltimore company to select the appropriate tools and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes collaboration and returns top value. Progent offers support services ranging from as-needed expertise for getting you past occasional IT bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Baltimore, Maryland organizations to with any facet of building a high-functioning work-at-home environment by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk augmentation, endpoint security, backup/restore solutions, and unified management.

Security for Remote Workers
At-home workers often use their own equipment and work in an unsecured environment. This worsens their exposure to cyber threats and requires careful use of firewalls, remote security monitoring, and the enforcement of security policies in compliance with leading practices. Progent's veteran team of certified cybersecurity experts can help your business to plan, implement and manage a modern cybersecurity environment that guards sensitive information in networks that include telecommuters.

  • Firewalls enable you to create a network environment that can be securely accessed by on-premises users and by an at-home workforce, mobile employees, vendors, customers, and the public. Modern firewall appliances allow you to configure and control different permissions to different groups of users and to scale your network and adjust your security as your business evolves and as network attacks become more complex. Progent supports both new and older security appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support services, go to firewall configuration and support expertise.
  • Remote Endpoint Monitoring makes it possible to track the various devices utilized by teleworkers and either reject or identify and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is put on every secured endpoint device, watching all activity and utilizing advanced AI technology to detect zero-day threats before they can spread. When an attack is discovered, ProSight ASM instantly disconnects the impacted endpoint from the network to quarantine the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoints remain secure even when they are disconnected from the Internet. To learn more about ProSight ASM, refer to remote endpoint security monitoring for an at-home workforce.
  • Security Audits can evaluate the exposure of your information system to all types of external and local security threats for an environment that includes telecommuters. Progent can run remote, automated security analysis software for quickly and affordably uncovering a wide variety of security holes that can be surfaced via the Internet. Progent's security audit consulting services, which can be managed by security experts with advanced certifications such as CISA, ISSAP, and GIAC, can help you to evaluate your procedures and policies and review your WAN infrastructure to allow you to implement top-level protection for your telecommuters.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Baltimore, Maryland organization, phone 1-800-993-9400 or go to Contact Progent.