Enlarging your telecommuter workforce may have a major effect on network infrastructure, security, and corporate processes. Progent has two decades of background helping businesses of all sizes to plan, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Baltimore organization to pick the right tools and adhere to leading practices in creating and operating a secure virtual solution for telecommuters that promotes collaboration and returns top value. Progent offers services ranging from as-needed guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Baltimore, Maryland companies to with any facet of creating a high-functioning work-from-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.

Security for At-Home Workers
Work-from-Home workers typically utilize their own computers and often operate in a poorly secured physical environment. This situation multiplies their vulnerability to malware threats and requires careful configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, intensive user education, and the development of policies built on best practices. Progent's seasoned roster of data security support experts can assist your business to design, deploy and manage a compliant cybersecurity solution that protects vital IT resources in networks that include remote workers.

Firewall Integration Services for At-Home WorkersFirewalls allow you to build a network that can be securely utilized by on-premises users and by teleworkers, mobile workers, vendors, customers, and other stakeholders. Modern firewall devices permit you to configure and control different permissions to different classes of users and to expand your IT network and adjust your security as your business evolves and as network attacks grow more sophisticated. Progent works with both current and older firewall appliances from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration expertise, visit firewall support services.

Remote Security Monitoring for TelecommutersRemote Endpoint Monitoring makes it easy to track the disparate devices used by remote workers and either reject or spot and respond to modern threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight agent is installed on each protected endpoint, monitoring all activity and utilizing state-of-the-art behavioral threat analysis from SentinelOne to detect new attacks before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the targeted device from the network to contain the threat. Since the ProSight ASM agent is self-contained, endpoints remain protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight ASM, see remote endpoint security monitoring for remote workers.

Two-factor Authentication Services for At-Home WorkersProgent's Duo MFA service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Android, and other out-of-band devices. Using 2FA, when you log into a secured online account and give your password you are requested to confirm who you are via a device that only you possess and that uses a different ("out-of-band") network channel. A broad selection of devices can be used as this second means of authentication including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate multiple validation devices. To find out more about Duo identity authentication services, visit Cisco Duo MFA two-factor authentication (2FA) services for an at-home workforce.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the exposure of your network to all types of outside and local security threats for an environment that incorporates remote workers. Progent can run online, automated security analysis scanning for rapidly and affordably uncovering a broad range of security holes that can be surfaced via the Internet. Progent's endpoint security audit experts, which can be provided by data security professionals with top certifications including CISA, CISSP, and GIAC, can help your company to evaluate your workflows and governance policies and assess your IT architecture to allow you to implement the highest level of security for your teleworkers.

Download White Paper: Securing a Work-From-Home Network
To read or download a white paper about key things to focus on for protecting a network that includes telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Baltimore, Maryland business, call 1-800-993-9400 or refer to Contact Progent.