Enlarging your remote workforce can have a major effect on network infrastructure, security/compliance, and corporate culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Baltimore organization to pick the appropriate technologies and follow best practices in creating and maintaining a safe virtual office solution for teleworkers that facilitates teamwork and delivers top business value. Progent can provide support services ranging from on demand guidance for getting you over challenging IT roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent can help Baltimore, Maryland companies to succeed with any aspect of creating a high-functioning remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, cybersecurity, data protection solutions, and unified management.

Security for Teleworkers
Work-from-Home staff members typically use their own devices and often operate in a poorly secured physical environment. This multiplies their susceptibility to cyber attacks and requires careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, intensive end-user training, and the creation of security policies based on best practices. Progent's veteran team of cybersecurity support experts can help you to design, configure and maintain a compliant cybersecurity solution that protects critical IT resources in networks that include remote workers.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to build a network environment that can be safely utilized by local users as well as by an at-home workforce, mobile employees, suppliers, customers, and other stakeholders. Next-generation firewall appliances permit you to assign and control different permissions to various groups of users and to scale your IT network and modify your security profile as your business evolves and as network attacks become increasingly sophisticated. Progent supports both current and legacy firewall devices from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall support services, visit firewall configuration and support services.

Remote Security Monitoring and Management Services for At-Home WorkersOnline Endpoint Security Monitoring makes it easy to track the various computers used by an at-home workforce and either block or identify and mitigate modern cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each secured endpoint device, monitoring all activity and using advanced machine learning from SentinelOne to identify new attacks on arrival. When an attack is spotted, ProSight ASM immediately isolates the targeted endpoint device from the network to quarantine the threat. Because the ProSight ASM software agent is autonomous, endpoint devices stay protected even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight ASM, refer to remote endpoint security monitoring for an at-home workforce.

Two-factor Authentication Services for TelecommutersProgent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a secured online account and enter your password you are requested to verify your identity via a device that only you possess and that uses a different network channel. A wide selection of devices can be used for this added means of ID validation including a smartphone or wearable, a hardware token, a landline telephone, etc. You may designate several validation devices. For more information about Duo identity authentication services, see Cisco Duo MFA two-factor authentication services for at-home workers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the vulnerability of your information system to all types of external and internal security threats for a network that includes remote workers. Progent can run remote, automated cybersecurity inventory scanning for quickly and affordably uncovering a wide variety of security weaknesses that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be managed by data security professionals with top credentials such as CISM, ISSAP, and GIAC, can help your company to audit your operations and governance policies and assess your network architecture to enable you to design top-level security for your telecommuters.

Download White Paper: Protecting a Work-From-Home (WFH) Environment
To view or download a white paper about key things to focus on for protecting a network that incorporates work-from-home staff, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Baltimore, Maryland company, call 1-800-993-9400 or go to Contact Progent.