Fast and Affordable Online Support for Baltimore Maryland Computer Systems
Urgent Phone Support for Baltimore SystemsFor companies located in Baltimore Maryland, Progent offers online technical support for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified consulting experts have provided remote support to companies in every state in the U.S. (Refer to testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE engineers to help with challenging infrastructure issues, plus the assistance of CISA and CISSP-accredited security experts to handle advanced security design and diagnostic jobs.

Progent's online support engineers provide exceptional leverage because they possess the real-world experience and have access to the sophisticated technology needed to solve the majority of information system problems rapidly. This reduces immediate costs because solutions require fewer billable minutes. Online help also avoids the expense of sending an engineer to your location. Your company benefits additionally in indirect expenses by reducing or avoiding system outages and related losses stemming from business disruption, upset customers and vendors, idle employees, and distracted management. Progent's advanced online technical support know-how is particularly valuable for businesses that depend on public clouds for critical network infrastructure or applications such as Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where on-premises tech support may not be an option.

Progent's pricing policy for remote support is designed to stretch your network support investment. Progent bills by the minute for phone assistance, so you pay exclusively for the support that you actually get. Unlike typical remote support companies, Progent asks for no initialization charge or minimum job duration. Progent's per-minute billing unit and simple model for billing avoid situations where speedy. minor solutions manage to end up as substantial bills. Progent's penchant for solving technical issues quickly means your business spends less cash.

Progent's Online Consulting and Technical Support Services
Over time, Progent has refined an array of customized tools and field-proven processes which ensure the highest level of effectiveness for remote consulting and repair for IT networks of all sizes. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity allows the experts of Progent's remote service group to link to your network without compromising network security.

Progent's sophisticated technical support database system keeps detailed documentation of the service that Progent's customers have been provided. Progent's team consultants have access to the records of support provided to each Progent client by every Progent engineer. This archive of issues and fixes is stored as an easily exploitable support database that enables Progent's online support experts to share their knowledge company-wide to ensure that the quality of Progent's technical support grows daily. Progent's high-level accreditations and close associations with important technology companies including Cisco and Microsoft make available additional vast technical support knowledge bases and allow fast access to manufacturers' in-house product engineers with the result that Progent's online consulting experts can determine the best solutions quickly.

Remote technical support services offered by Progent to businesses in Baltimore Maryland include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Businesses
Progent offers a selection of low-cost, flat-rate services intended to allow small and medium-size organizations to benefit from the same best-of-breed IT solutions deployed by many of the industry's leading corporations. Progent's ProSight series of outsourced network management services covers all key areas of modern networking such as email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, infrastructure management, VM cloud hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based machine learning tools to defend endpoints and servers and VMs against new malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to address the complete threat progression including blocking, identification, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer protection for physical servers and VMs, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools incorporated within one agent accessible from a single control. Progent's data protection and virtualization experts can assist you to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that helps you prove compliance with government and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent's consultants can also assist your company to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical data, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup specialists can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading data security companies to provide web-based management and comprehensive security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent’s ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to map, monitor, optimize and troubleshoot their networking appliances like switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that infrastructure topology diagrams are always current, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates notices when issues are discovered. By automating tedious management processes, WAN Watch can knock hours off ordinary chores like network mapping, reconfiguring your network, finding appliances that require important software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by tracking the health of critical computers that drive your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your designated IT personnel and your assigned Progent consultant so any potential issues can be resolved before they have a chance to impact productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be moved immediately to an alternate hosting solution without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can save as much as 50% of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re planning improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the health of their information system. Powered by some of the top remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a more manageable Active Directory system. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include simpler management, improved compliance with data security requirements, higher utilization of network resources, quicker troubleshooting, more reliable backup and restore, and higher availability. See more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help evaluate your organization's preparedness to block or recover quickly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will consult with you personally to collect information concerning your current AV defense and backup platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient security and backup/recovery environment that aligns with your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report.

Special Consulting Services Offered by Progent
Progent can provide the skills of seasoned online consulting experts for special IT programs. Billing charges for longer-term development or consulting tasks are set according to the level of expertise of the engineers assigned. Progent's background in these special fields of information technology enables customers to execute major initiatives within budget and on schedule. Progent's project-based online consulting services include:

  • Help Desk Services
    Progent's Call Center service options for businesses with environments that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products include full-service Help Desk services, shared Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Services offer small organizations a comprehensive service desk solution that handles all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent provides service desk support at a substantial discount off Progent's normal desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle complex problems.

    Progent's Help Desk consulting expertise can assist you in establishing an effective new Call Center or enhancing your current organization, identifying or customizing Help Desk Call Center software products to meet the particular demands of your company, or adding temporary phone support personnel to work with your in-house Call Center resources to handle high-demand situations like software migrations, major upgrades, or installing brand new business software.

    Progent's Call Center team of experienced information technology professionals provides your workers in Baltimore Maryland instant assistance from a reliable technical support group with extensive experience offering phone help and online diagnostics for IT systems that incorporate Windows, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to give the Call Center recognition as a significant driver of business productivity, and Progent's target is to solve and not simply record technical problems.

  • Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Consulting Team provides online professional engineering support and training in specific application fields such as Enterprise Requirements Planning, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, programming, and education for popular Microsoft business applications such as Microsoft CRM, Project, Office 365 Word, and Office 365 Excel. To find out additional information on Progent's consulting, custom programming, and training offerings, refer to Progent's Business Application Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud environments by offering advanced integration with Windows Server 2016, Windows 10; seamless integration of multi-OS networks that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and install a new implementation of Microsoft System Center 2016, expand or optimize an existing one, upgrade efficiently from a previous version of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring and Reporting Services
    Progent can deliver organizations in Baltimore Maryland online IT infrastructure monitoring by providing Microsoft System Center 2016 Operations Manager consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune SCOM to suit your business so that your IT support is proactive rather than reactive. By exposing emerging trouble spots before they grow into crashes, system monitoring can minimize inconvenient and costly network failures. Progent can also assist with system monitoring tools such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft systems, or networks that support a mix of OS platforms.
How Your Baltimore Company Can Contact Progent's Remote Technical Support Experts
To contact Progent about emergency phone-based support with Microsoft, macOS and OS X, or Linux environments, go to Progent's Urgent Phone-Based Support, telephone 1-800-993-9400, or refer to Contact Progent. For businesses and new ventures in Baltimore Maryland, Progent's online network support specialists are ready to provide professional and economical system support the instant your organization requires it. More than a decade of offering online technical assistance has earned Microsoft Partner status for Progent's consultants and has helped Progent to acquire high-end troubleshooting capability and to fine tune remote connectivity technology to solve computer problems rapidly while eliminating the expense and lost time associated with on-premises service visits.

Even if your Baltimore company deals with a local freelance consultant or maintains an in-house organization that know how to handle typical computer issues, Progent’s Microsoft and Cisco certified engineers are available to offer an easy and transparent virtual expansion of your local resources for situations when your usual service personnel either don't have the time or the expertise to address sudden network emergencies or particularly complex integration projects.

Advantages of Progent's IT Support for Businesses in Baltimore Maryland
Progent's online technical help services enable your Baltimore organization to have the advantages of timely, enterprise-class network support without the expense of maintaining an in-house IT staff. Your network will acquire added business worth by being increasingly available, efficient, and secure. Benefits to your company include:

  • Seamless remote expansion of your local IT resources
    With most organizations in Baltimore Maryland, local computer service resources, whether represented by independent consultants or an in-house maintenance staff, can take care of typical network problems. On the other hand, IT crises sometimes spring up when local resources are overstretched or absent, and some trouble may stem from IT products that is unfamiliar to your local service people. In these cases, Progent's on-call support experts offer an easy, fast, and budget-friendly solution to supplement your local resources and to transfer valuable information to improve your ability to handle downstream issues in-house.

  • Reduced Reliance on Freelance Service Providers
    For IT maintenance, smaller offices commonly rely on independent freelance consultants. While independent service people carry smaller internal costs than larger support organizations and can afford to charge marginally less, they are sometimes stretched too thin, making it hard to respond quickly to urgent situations. If an independent service provider is occupied with another client, sick, on a trip, or in class, the lack of reserve help may force your business to wait for help during an emergency. As your business grows, network downtime and problems with vital applications become more expensive. The money you thought you were saving on a freelancer can be eaten up fast by reduced productivity. Progent offers a reliable source of backup support experts to insure your IT system remains up and running.

  • Build a Scalable Foundation for Seamless Growth
    Organizations typically begin with an IT system implemented on a shoestring budget. Lacking a robust infrastructure, slap-dash repairs often get piled onto a shaky foundation. As a network grows, reliability and expandability issues can hinder the productivity of the organization. These badly designed systems require careful assessment, intelligent strategic planning, and wide technical expertise to upgrade to a system architecture that can deliver the solid foundation to meet vital business requirements and facilitate downstream expansion.

  • Work with Problem Solvers Instead of Technology Sellers
    Smaller businesses need advice and technical training to negotiate an ever more complicated maze of product alternatives capable of promoting business growth and improving efficiency. These companies do not need a network consultant who is trying to resell a specific vendor's technology. IT consulting and product sales can result in a scenario where the proposed solution is designed around a predetermined technology instead of the true needs of a business. Progent avoids these dilemmas by offering only services rather than products. This allows Progent to align technical expertise with the best needs of clients.

How Is Progent Different from Other Service Firms?
Progent is a Microsoft Partner consulting company and Progent's number of employees, range of IT background, refined support software, and understanding of enterprise networking enable companies to escape the pitfalls of excessive dependence on smaller consulting firms, individual freelance consultants, or over-stretched internal IT help.

Progent stands out by offering:

How Does My Business Start Getting Online Computer Help from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for network help, visit Immediate Network Support.



An index of content::


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    Microsoft Office Server Install

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    Progent’s Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that opens the door to the rapid creation of advanced business programs that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing expertise, support and problem solving services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.

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    Expert Microsoft Certified ISA Server Technical Support Services

    Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad experience creating corporate security solutions for IT networks with multiple sites, mobile workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small business design and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without limiting your productivity.

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  • BlackBerry BES Express Professional BES Express Professional

    • WatchGuard SSL VPN Protect
    Security Auditor WatchGuard Firebox M470 Firewall

    Progent provides support expertise for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall product that fits your network security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.

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    • Microsoft System Center Operations Manager Network Consultants
    MOM 2007 Setup and Support

    Medium-size businesses can derive all the benefits of Operations Manager and have fast access to Progent’s Microsoft and Cisco Premier Certified IT support professionals. With Progent's affordably priced network support packages, mid-size businesses can choose a basic co-sourcing package based on Operations Manager 2007 with server monitoring, automated alerts, in-depth reporting, Help Desk Call Center, and remote troubleshooting. For companies with line-of-business environments who need zero-downtime networking, Progent can provide a comprehensive round-the-clock outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide mid-size company information systems world-class reliability, protection and productivity.

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    Compensation for Microsoft Consultant Remote Support Jobs

    Progent's compensation structure is based on revenue sharing, so just like being an independent contractor, your earnings are directly tied to your work effort. Certain of our support staff focus on quality of life and choose to consult at an easy pace, using our flexible schedule to pursue individual pursuits like mountain biking, car racing, skiing, fishing, travel, or spending free time with family and friends. Others use the chance to earn major dollars through hard effort and long hours. Progent completely supports either end of the spectrum plus any point in between.

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    • Skype for Business conference bridges Consultants
    Skype for Business video conferencing Professional

    Progent's Microsoft-certified consultants can provide remote and onsite expertise for companies of any size to evaluate the costs/benefits of migrating to Skype for Business from any version of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud or mixed topology; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; configure high-availability mechanisms; interface Skype for Business with your PSTN gateway; and interface with other collaboration platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can help you design and verify a security environment for your Skype for Business deployment that meets government and industry requirements.

  • Exchange 2007 Server Professional Exchange 2007 Server Consultancy

    • Small Company Remote Consulting
    Small Business Network Consultant

    If you have a company information system with 10 to 50 desktop clients, Progent's IT outsourcing services free your company from over-reliance on an individual freelance service provider while giving you affordable and dependable access to high-quality network expertise. By providing IT consulting help when you need it, providing advanced expertise for critical applications, delivering value-added services such as 24x7 server monitoring, and billing only for services you receive, Progent offers you an economical way for optimizing the productivity of your small office information system. Progent is the smart way for small businesses to build and support a reliable and secure information network and to benefit from fast access to the skilled support typically available only to businesses who are able to support a sizeable in-house IT group.

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    Stealth intrusion testing is a key part of any overall network security strategy. Progent’s security professionals can perform extensive penetration tests without the knowledge of your organization's in-house network support staff. Stealth penetration testing shows whether current security monitoring systems such as intrusion detection warnings and event history analysis are correctly set up and consistently observed.

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    Progent can provide fast access to the skills of seasoned wireless consultants who can help you to assess the benefits of Ubiquiti UniFi Wi-Fi APs for your company and assist you to design, deploy, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, configure, and position Ubiquiti UniFi Wi-Fi APs for optimal coverage and performance.

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    In performing consulting tasks for corporate customers, Progent uses a structured methodology based on specified milestones in order to achieve budgetary, timing and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows industry project management standards derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture proposals, pilots, design tuning, and expert implementation. All phases are documented to make available a comprehensive description of IT services performed and to help in ongoing network support.

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    • VPN Professional
    Cisco Virtual Private Network Online Troubleshooting

    Cisco's network security and offsite connection technology for small businesses offer a full line of manageable security products to help protect your local and remote information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection systems and Virtual Private Network concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert and CCNP qualifications who can assist your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that fit most closely with your business objectives.

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  • Microsoft Exchange Server 2010 Evaluation Network Engineer After Hours Online Support Services Exchange Server 2010 Migration

    • Largest Professional Linux, Windows
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    If your company network combines Linux-based products platforms with Windows, Progent can show you how to incorporate your servers into a cohesive network that permits all your OS platforms to run side by side for simple management, seamless information exchange, high reliability, enhanced throughput, and strong security. Progent's Linux and Windows integration support services include IT architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online network help and repair, in-person technical support, and Help Desk Call Center services.

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  • Microsoft Windows 2003 Support and Help Windows Server 2003 Consult
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    • Network Security Test WatchGuard Firebox
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    Progent offers consulting expertise for WatchGuard Firewall security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.

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    • Online Consulting Office 365 and Android
    Office 365 mail flow Integration

    Microsoft has made a strong effort to enable transparent hybrid environments that combine Office 365 Exchange Online and local Exchange systems. This permits you to have some mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can assist your organization with any facet of designing, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 initiative is carried out on time and on budget.

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    • Dynamics GP SSRS Consultant
    Consultancy Dynamics GP Report Writer

    Dynamics GP software offers analytics and reporting features that allow you to monitor all operations, sales and spending, and sales trends with built-in drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting services can enable you to design reports that let you understand your business more thoroughly, converting uncooked data into valuable business information. Progent is able to enhance your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer custom line-of-business application development and web commerce solutions that integrate transparently with Dynamics GP.

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  • ProSight Email Encryption Specialists Email Image Spam Protection Professionals

    • ProSight Email Guard Spam Filtering Consultant
    Largest ProSight Email Content Filtering Service Consultancy

    Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized control and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam protection, DLP, and encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.

  • ProSight Email Security Gateway Specialists Consultant Services ProSight Email Encryption
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  • SBS 2011 Support and Help Microsoft Small Business Server 2011 Support and Integration
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  • SQL Integration Firm SQL Developer Firm
  • SQL Server 2014 Technician Baltimore, MD Phone Support Microsoft SQL Server 2017 Baltimore Downtown

    • SharePoint 2019 Web Parts Integration
    SharePoint 2019 Power BI IT Consulting

    Progent's certified SharePoint 2019 and SharePoint Online consultants can provide economical online and on-premises expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from older releases of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines onsite and cloud components into a seamless intranet system.

  • SQL Server 2017 Migration Onsite Technical Support SQL Server 2017 and Windows Server 2012 R2 Information Technology Consulting

    • Exchange 2016 Migration Support Services
    24x7x365 Exchange 2016 Migration Technical Support

    Progent can help you in any and all facets of your migration to Exchange Server 2016 including designing HA infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing (HLB) for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

  • Services CRISC Certified Risk and Information Systems Control Auditor CRISC Risk and Information Systems Control Services
  • Shared Service Desk Integration Support Service Desk Sharing Engineer
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  • Small Business Network Integration 24 Hour Computer Outsourcing Small Business
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    • Hybrid Exchange Online and Exchange on-premises Remote Support
    Office 365 and iOS Remote Troubleshooting

    Office 365 is Microsoft's expanding suite of client productivity applications and cloud-hosted services offered on a subscription basis. Office 365 programs and cloud-based services are available in an array of subscription plans intended for markets from individuals and households to enterprises. Progent can provide fast and affordable remote access to specialists with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can help you to understand the wealth of subscription options available with Office 365 and configure your information network with Office 365 in a way that delivers maximum business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to build and manage hybrid networks that transparently combine local and cloud-based resources.

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    • SQL Server 2016 and Amazon Marketplace Web Service Technology Consulting
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    Microsoft SQL Server 2016 introduces major improvements in speed, capacity, data security, availability, mobile computing integration, and integrated BI. New features include PolyBase for processing structured and unstructured files in one appliance for data warehousing, R language support, Row-level Security, Mobile Reports, and seamless management of local and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and on-premises support to help organizations of any size to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all key Microsoft platforms such as Windows Server, Exchange, SharePoint Server, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

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    • Microsoft Operations Manager Consulting
    Integration System Center Operations Manager

    Medium-size businesses can get all the advantages of Microsoft System Center Operations Manager 2007 and have quick access to Progent’s Microsoft and Cisco Certified network support experts. With Progent's affordably priced IT service packages, mid-size organizations can select a simple co-sourcing package built around Microsoft System Center Operations Manager with server monitoring, proactive warnings, comprehensive system analysis, Help Desk support, and online service. For businesses with line-of-business environments who need high availability networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer medium-size company information systems enterprise-class availability, security and productivity.

  • Support Outsourcing SQL Server 2017 Application Migration Network Consultant SQL Server 2017 Always On
  • Suse Linux, Sun Solaris, UNIX Specialist Baltimore, MD Fedora Linux, Solaris, UNIX Consultant Baltimore Maryland
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  • Wave 2 WiFi IT Consulting Troubleshooting 802.11ac
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    • Urgent ProSight IT asset management Specialist
    client credential management Technology Professional

    ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data about your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you’re making enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you require when you need it.

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