Baltimore Offsite Workforce Connectivity Consulting and Support
Collaboration Technology Consulting
Enlarging your remote workforce may have a significant effect on network architecture, security, and corporate workflows. Progent has 20 years of background helping SMBs to design, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Baltimore organization to select the right technologies and adhere to best practices in creating and maintaining a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers top value. Progent offers support services ranging from as-needed expertise for getting you past challenging technical roadblocks to full project management to help you successfully complete mission-critical initiatives.
Progent can assist Baltimore, Maryland organizations to succeed with any facet of building a high-performing work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, data security, data protection solutions, and unified management.
Microsoft Integrated Collaboration Software for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office families, offering a rich ecosystem of applications that create a consistent user interface for exchanging data and ideas throughout a corporate network and on a wide range of endpoints. Progent has delivered remote consulting support for SharePoint and Exchange Server since their initial publication and can help your company to configure these critical collaboration products to maximize the productivity of your at-home workforce.
SharePoint uses web entities to allow collaboration and information delivery by offering policy-based delivery of content, workflow, and utilities for searching through enterprise-wide business data. SharePoint allows you to build secure web portals that enables remote workforce to see and update aggregated business intelligence by means of Wikis, Blogs, social web sites, and Web Parts (Widgets). To find out about Progent's SharePoint consulting expertise, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, visit planning and configuration consulting for Microsoft Exchange Server.
OneDrive is Microsoft’s collaborative cloud storage service, similar to GoogleDrive. Remote workers can store files to OneDrive, and colleagues anywhere can retrieve them securely via a web browser. Included with Office 365, OneDrive allows remote workers to co-author files. Edits made offline are automatically synced when you go back online. To find out about Progent's consulting services for Microsoft OneDrive, refer to Onedrive integration consulting.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Baltimore, Maryland business, call
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Juniper SRX240 Router Security Consulting
Urgent Security Firms Juniper SRX650 Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Network Security Consultancy
Award Winning Security Consulting Services
Progent provides expertise for security evaluation utilities such as Microsoft Baseline Security Analyzer for running a variety of programmed network testing scans to uncover potential security problems. Progent has extensive experience with network analysis tools and can help you to understand audit reports and react effectively. Progent can help you design protection into your business operations, install auditing software, plan and deploy a protected network environment, and suggest procedures to optimize the safety of your IT system. Progent's security engineers are available to help you configure a firewall, design safe remote connectivity to email and data, and install VPN. Progent's qualified security consultants can also validate the security of web-based applications and can conduct extensive information security tests of enterprise-wide security to validate your company's compliance with important industry security standards such as HIPAA, NIST, and ISO 17799.
Citrix Essentials for Hyper-V Technology Professional
Citrix Stage Manager Consult
Progent's Citrix consultants can help your organization to evaluate the potential strategic benefits of the available editions of Citrix Essentials for Hyper-V, assist you to use Citrix administration tools in your Hyper-V environment, and show you how to deploy Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtual network while reducing the cost of equipment and operations and simplifying management processes.
Integration Services XenApp Virtual Windows Applications
Specialists Application Virtualization
Progent's Citrix experts can assist your business to plan, install, manage, and support a virtualized application delivery and management system based on XenApp. Progent's Cisco CCIE network consultants can show you how to enhance your network infrastructure for distributing server-side and client-side applications, and Progent's datacenter management and support consultants can assist you to administer and maintain an off-site datacenter that features high uptime, enhanced protection, and rapid disaster recovery.
Windows Server 2008 R2 IT Consultants
Windows Server 2008 Hyper-VI Online Technical Support
Windows Server 2008 R2 features high levels of speed, security, availability, scalability, and versatility that accelerate productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified professionals can provide affordable remote engineering, technical support, and training services to help your company to design, execute, and manage Microsoft Windows Server 2008 R2 to add substantial strategic value to your network.
Integration SQL Server 2012 AlwaysOn Availability Groups
Online Support Microsoft SQL Server 2012
Progent offers the expertise of certified consultants as well as experienced database application developers, database administrators, project management experts, network infrastructure engineers, disaster recovery/business continuity planning specialists, and certified data security consultants to help your business to evaluate the likely advantages of Microsoft SQL Server 2012 for your business, set up test systems at your datacenter or at Progent's test lab, plan and execute out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that lets you maximize the business benefit of SQL Server 2012.
Urgent Windows 2012 Failover Clustering Support and Integration
Failover Clusters Windows Server 2012 R2 Network Consulting
Progent's Microsoft-certified failover clustering consultants can help you to evaluate the advantages of deploying Windows Server 2012 clustering to build a powerful high-availability/disaster recovery strategy, help your organization to design and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for failover clusters composed of physical servers or virtual ones, and show you how to centralize the management of failover clusters.
ProSight Network Health Check Services
Professionals IT Infrastructure Asset Report
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an unbiased evaluation of the health of their information system. Powered by some of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits show you how well the deployment of your essential infrastructure devices conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a cleaner and safer AD environment. Both options also provide the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include lower-cost management, better compliance with information security requirements, higher utilization of IT assets, quicker troubleshooting, more reliable backup and restore, and increased uptime.
Microsoft SQL Server 2000 Onsite Technical Support
SQL Server 2000 IT Consultant
Progent’s Microsoft certified professionals can provide small and mid-sized businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the rapid development of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing expertise, support and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT network. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.
Cisco VoIP phones Help and Support
Voice Over IP Consultant Services
Progent's Cisco CCIE-certified IP phone and video IP phone consultants can assist your business to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP phones. Progent offers expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the latest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified CM Express to create a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified CM applications that include Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's consultants can provide support with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, deploying ISR G2 routers with CUBE internetworking support, and creating Cisco UCS server failover and Cisco SRST solutions for high availability.
SQL Server 2008 Network Consulting
Consulting Services SQL Server Business Intelligence
Progent’s Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the rapid development of advanced business applications that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to providing consulting, maintenance and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.
Integration Group Idaho
Alaska Server Setup
Progent’s Technical Response Center (TRC) offers low-cost national after-hours remote troubleshooting for IT networks based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier support professionals provide extended hours phone support and online secure network connection to troubleshoot and resolve network problems rapidly and affordably.
Award Winning Support Desk Sharing Specialist
Supplemental Helpdesk IT Consulting
Progent's Network Contact Center Outsourcing Services for PC desktop support are designed specifically for small organizations who need fast availability of a Help Desk Service Center with professional telephone support and full escalation capability but who have to operate within a modest network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Support, Secure Remote Access Support, System Evaluation, Expert Prioritization, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Applications Recommendation and Integration.
Dynamics GP App Development Coding
Immediate Business Portal for Dynamics GP Consult
Progent's expert application designers and software developers can help your business to build enhancements to Microsoft Dynamics GP/Great Plains that address the special requirement of your business without losing the advantages of Windows integration. Progent can also provide expertise with a selection of development tools that can be used to create integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Juniper J2350 Router Auditing
Juniper J6350 Router Network Security Auditing
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Cisco PIX Upgrade Network Consultant
Cisco Firewalls Consultant Services
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these devices. Progent still provides consulting support for Cisco's PIX 500 firewalls to help you with maintenance and management and Progent can in addition help you determine if you should move up to more current firewall products from Cisco. Progent's Cisco technology specialists can help you design and implement an efficient upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Largest Remote Consulting Fault Tolerant Data Centers
Consulting Fault Tolerant Colo
Progent's Data Center professionals can help you identify high availability data centers that match the specific requirements of your company. High availability collocation sites are particularly appealing to small businesses due to of their low cost and simplified logistics compared to taking a do-it-yourself approach. Trying to build an on-site data center that offers even a basic level of fault tolerance is financially prohibitive for typical small businesses. Progent is ready to show you how to get all the advantages of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and support services.
macOS and Cisco ASA Firewalls Setup and Support
macOS Security Audits Computer Engineer
Progent's certified security staff can help you safeguard your Mac environment through professional support offerings including running security audits, recovery from virus and denial of service penetrations, configuring firewalls, integrating secure remote and mobile access, installing monitoring software for protection against viruses, spam, and directory harvest attacks, and creating a comprehensive security plan appropriate for the specific objectives of your corporate network.
Cisco Virtual Private Network Support Outsourcing
Cisco VPN Support and Setup
Cisco's security and offsite access solutions for small to medium sized businesses offer a full array of manageable protection hardware and software to help safeguard your entire network infrastructure. Cisco's VPN product family includes routers, firewalls, and VPN solutions. Progent's expert consulting staff includes experienced specialists with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit most closely with your business objectives.
Virtual Server Consultant
Server Consolidation Specialist
With virtual server technology, companies are able to operate many virtual servers on a single actual server. Virtual server technology enables companies to enjoy all the benefits of server isolation, while avoiding the expense associated with purchasing additional server hardware. Virtual servers are also the enabling technology for private clouds, which provide important advantages such as reducing the costs of capital equipment, datacenter facilities, and administration while improving data protection, system reliability, and disaster recovery. Other important server management options are network monitoring utilities, Windows Server Update Services, and remote system management hardware. Progent's professional server management experts can help you with all aspects of server virtualization and management to allow your business to contain expenses and save time.
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