Baltimore Work from Home Employees Connectivity Support Partner
Collaboration Solutions Consulting
Expanding your at-home workforce may have a significant effect on network architecture, security, and company processes. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Baltimore organization to select the right technologies and follow leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns top value. Progent can provide services ranging from as-needed expertise for helping you over occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent can help Baltimore, Maryland businesses to with any facet of building a high-functioning telecommuting environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and streamlined management.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office families, offering a rich ecosystem of productivity apps that create a cohesive user experience for exchanging data and ideas across multiple sites and on a broad selection of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange Server since their first releases and can help businesses to configure these critical collaboration platforms to optimize the effectiveness of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and integrates with third-party cloud services to provide real-time collaboration and communication. Developed as a substitute for Skype for Business Online, Microsoft Teams can enable chat, video meetings that include screen sharing, calling, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for delivering its full range of features. For additional information about Progent's consulting services for Microsoft Teams, visit planning and deployment consulting for Microsoft Teams and Teams Premium.
SharePoint utilizes web entities to facilitate collaboration and information delivery by offering policy-based delivery of content, workflow, and utilities for searching through enterprise-wide information silos. SharePoint allows you to build protected portals that permits at-home workers to see and update aggregated corporate intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts. For details about Progent's SharePoint consulting expertise, refer to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, refer to deployment expertise for Exchange.
OneDrive is Microsoft�s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home users can store files to the OneDrive service, and co-workers can retrieve them safely through a browser. Included with Office 365, OneDrive enables home workers to co-edit files. Revisions created offline are automatically uploaded when you reconnect to the Internet. For information about Progent's consulting expertise for OneDrive, see Microsoft Onedrive configuration experts.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Baltimore, Maryland company, phone
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24x7 Network Integration Services
Network Monitoring Support
Even if your company has a minimal computer services staff and a modest technology budget, your information system can still feature the same high reliability and performance that once needed a large internal service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT professionals, the latest network management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk service to keep your vital network applications and hardware operating.
24/7 Cisco Experts Horizon3.ai NodeZero Certified Penetration Testing Computer Security Specialist
Horizon3.ai NodeZero Certified Cybersecurity Penetration Testing Security Company
Progent's certified cybersecurity consultants can run NodeZero-based penetration tests to make sure your security monitoring and protection tools and policies are properly configured and effective.
ISA 2004 Standard Edition Server IT Consulting
ISA Server Integration
Progent's Microsoft-certified ISA Server consulting experts have long backgrounds with Internet Security and Acceleration Server developing Microsoft ISA Server-based security solutions for information systems with many offices, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to assist your company in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.
Top Ranked Microsoft Exchange 2010 Specialists
Integration Services Microsoft Exchange Server 2019
Progent's Microsoft-certified professionals have 20 years of background designing, integrating, and maintaining messaging systems for clients in the and throughout the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email system offers compliance, high uptime, easy connectivity for remote and wireless users, efficient administrative utilities, and seamless integration with telephony. Progent provides expertise and integration services for Exchange 2016, Microsoft Exchange 2013, Exchange 2010, Microsoft Exchange 2007 Server, Exchange 2003, and Microsoft Exchange 2K. Progent can also assist small or mid-size businesses to migrate to MS Exchange 2016 Server or MS Exchange 2013 Server.
Juniper SA4500 SSL VPN Cybersecurity Firm
Juniper SA Series SSL VPN Audit
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
After Hours Google Cloud AI Building Blocks Specialists
Google GCP Cloud solutions Engineer
Progent can provide affordable online and on-premises support to assist companies of any size to move all or part of their core network infrastructure to Google Cloud Platform services. This can save time and equipment costs and enable access to Google's state-of-the-art machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security.
Cisco Firewall Tech Outsourcing
Immediate Upgrading Cisco Router
Progent's Cisco certified networking consultants have extensive experience helping Internet Service Providers to design, implement, administer, tune, and debug fault-tolerant, scalable connectivity environments appropriate for shared public networks.
Wireless LAN Site Survey Technical Support Services
802.11x Wi-Fi Site Survey IT Consultant
Progent's Wi-Fi site survey services make it easy to plan, install and debug a Wi-Fi LAN optimized for your environment, offering you a WLAN that delivers the reception, performance, density, security, and roaming capability your company requires.
Technical Support Services Linux Network Monitoring
MRTG Help and Support
Nagios and MRTG are powerful, Open Source monitoring tools that operate with Linux and can be deployed to monitor UNIX networks, Microsoft Windows systems, or mixed-OS situations in which Linux and Microsoft Windows run side by side. The Nagios monitor allows system managers to monitor network services including POP3, HTTP, FTP, and PING. MRTG permits you to track the traffic through SNMP-enabled network devices including processors, routers, and switches. Progent's system monitoring consultants can help you utilize both these programs to streamline and troubleshoot your system.
Postini Technical Support Services
Support and Setup Antivirus
E-Mail Guard is Progent's economical antispam and antivirus managed service that offers small businesses enterprise-quality defense against spam, viruses, directory harvesting, and other varieties of email-borne attacks on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a comprehensive library of web-managed spam filtering and virus defense services that stop email attacks before they are able to breach the company firewall. Perimeter Manager also allows administrators monitor and manage their email application, regardless of server vendor, hardware technology, or data center location.
Double Take Replication Manager Support and Setup
Double-Take Software Backup Technical Support Services
DoubleTake/Carbonite Software publishes a family of products designed to provide small and midsize companies a variety of affordable alternatives for backing up and recovering business-critical applications such as Microsoft Exchange Server, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have extensive experience incorporating DoubleTake/Carbonite products into small company IT systems to achieve a high state of availability and disaster recovery readiness at a budget-friendly price.
Crystal Reports Technology Consulting Services
Consultancy MySQL Clustering
Progent's team of expert software programmers, relational database designers, and program managers can help enterprise clients to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include fast access to seasoned project managers for advanced planning and project co-ordination or Progent can help customers plug expertise gaps by providing database architects and programmers experienced in building RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to integrate SharePoint with additional applications like SQL Server and Excel to create data-intensive intranets and web portals. Progent also offers experience with multiple web development tools and can assist businesses to create, expand, troubleshoot, or migrate web-based applications to take advantage of the most current web technology.
24 Hour Microsoft Expert Exchange 2016 Upgrade Planning Technology Consulting
After Hours Configuration Microsoft Exchange 2016 Upgrade
Progent can assist your business in any and all phases of your migration to Microsoft Exchange 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability client access services; planning, building and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Skype for Business PSTN Gateway Consulting
Skype for Business 2015 Integration Services
Lync 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional PSTN voice communication. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office desktop or Microsoft 365 and streamlines management through integration with Windows AD. Lync can also reduce capital and operational costs by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer online and on-premises support to assist your company to manage and repair your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the new release of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business migration or a migration to Microsoft Teams.
wireless IP phone upgrades Online Technical Support
Best wireless IP phone security Remote Consulting
Cisco's wireless IP phones are hardened Wi-Fi handsets designed for workers who are mobile within office, warehouse, health-care or other environments where IT management wants portable phones that provide more control, data security and durability than is possible with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless IP phones typically requires that you configure and fine tune many key pieces of your Wi-Fi environment including APs, routers and switches, wireless LAN controllers, and network management software. Progent's Cisco-certified experts can provide online and onsite support to help you create and manage a Cisco wireless VoIP phone deployment by providing integration services that can range from debugging the set up of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing for updating the Wi-Fi architecture of an entire campus.
After Hours Exchange Server Migration Consult
Microsoft Exchange Server Upgrade Professionals
Progent's Microsoft-certified consultants can provide affordable remote and on-premises support to carry out your migration to Exchange Server 2010, generate comprehensive documentation of your upgraded email system, educate your network support team and end users to get them ramped up quickly on Microsoft Exchange 2010, and offer ongoing administrative services and technical support. Progent can also assist you to migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security Consulting Services
Configuration 802.11 6/6E Access Point
Progent's Cisco-certified Wi-Fi technology consultants can help you to configure, manage, and debug Cisco Wi-Fi products such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
After Hours ransomware business recovery Consultant Services
ransomware cryptoworm recovery Engineers
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the spread of an active ransomware attack. Call 800-462-8800
24-Hour SPA300 Series IP Phone Integration Support
Cisco VoIP phones Single Number Reach Consultant
Progent's Cisco CCIE-certified network infrastructure experts can provide high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and design UCS server failover solutions.
Microsoft Windows 2008 R2 Professional
Windows 2008 R2 Online Troubleshooting
Microsoft Windows Server 2008 represents an important step forward in making information systems more secure and fault tolerant, easier to virtualize and administer, faster, and able to offer an improved platform for web hosting and development. Progent can assist your business get the most from the enhancements built into Windows Server 2008 by providing consulting, tech support, training, staffing, network monitoring, and security engineering services.
Duo MFA and Single Sign-on Online Consulting
Two-factor Authentication IT Consultant
Progent's Duo service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
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