Enlarging your remote workforce can have a significant impact on network architecture, security, and corporate culture. Progent has two decades of background helping SMBs to plan, configure, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Baltimore organization to select the right technologies and adhere to leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services ranging from on demand expertise for helping you past occasional IT bottlenecks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Baltimore, Maryland companies to succeed with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.
IP Voice Integration for Remote Workers
Extending the company PBX environment to include teleworkers is vital to supporting an effective work-at-home solution. A variety of cloud-based IP voice platforms are used by SMBs to support remote users. Many enterprises depend on Cisco's modern or legacy products for VoIP solutions. Progent can assist organizations of any size to plan or tune a remote IP voice environment that delivers the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help businesses tune their existing Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and mixed media apps used across the network. Unified Communications Manager supports additional combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, visit CUCM consultants.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist your company to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, see CallManager expertise.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working beyond the corporate perimeter
like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to work with these solutions and deliver as-needed deployment and troubleshooting expertise.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Baltimore, Maryland organization, phone 1-800-993-9400 or refer to Contact Progent.