Baltimore At Home Workforce Connectivity Support Partner
VoIP Systems Consulting
Enlarging your at-home workforce may have a major effect on IT infrastructure, cybersecurity, and company processes. Progent has two decades of background helping SMBs to plan, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Baltimore company to select the right technologies and adhere to best practices in creating and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and delivers top business value. Progent offers services ranging from as-needed guidance for getting you over occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can help Baltimore, Maryland companies to succeed with any facet of building a high-functioning remote work environment by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, security and compliance, data protection solutions, and unified management.
VoIP Solutions for an At-Home Workforce
Extending the corporate PBX system to accommodate remote users is vital to maintaining an effective at-home workforce. A variety of cloud-based digital PBX products are used by small and mid-size businesses to server remote users. Many larger organizations rely on Cisco's modern or legacy platforms for VoIP management. Progent can help organizations of all sizes to design or tune a telecommuter VoIP environment that provides the flexibility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help organizations tune their existing Cisco VoIP environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager manages other mixed media services like messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can assist you to maintain your existing CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, see Cisco CallManager consulting services.
- Cisco IP Gateways enable integration with public telephony networks and with clients operating beyond the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and provide online integration and debugging expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive work-from-home environment for your Baltimore, Maryland business, call
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Emergency CISSP Certified Cybersecurity Architect Consultants
Consulting CISSP-ISSAP Cybersecurity
Progent's CISSP-premier cybersecurity consultants can assist businesses of any size with any aspect of information system security. Progent can create cost-effective cybersecurity systems that guard a small office from advanced malware attacks or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing network resources spread over a mix of physical sites and public and private clouds.
Ekahau Wi-Fi Site Debugging Technology Consulting
Ekahau Predictive Wi-Fi Site Modeling Computer Consultant
Progent's Ekahau-certified Wi-Fi experts can assist your business to design, install, enhance, manage and troubleshoot a Wi-Fi network customized for your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal analysis.
Engineers Snatch ransomware recovery
Consult DopplePaymer ransomware recovery
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist you to halt the spread of an ongoing ransomware attack. Call 800-462-8800
ProSight NinjaOne Remote Desktop Monitoring Technology Consulting
24 Hour ProSight NinjaOne Server and Desktop RMM Technical Support
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your network running efficiently by tracking the health of critical assets.
Specialists Skype for Business video conferencing
24-Hour Skype for Business Video Interop Server Engineers
Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) voice communication. Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or cloud-based Microsoft 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's certified unified communications experts offer remote and onsite support services to help you to manage and troubleshoot your current Lync Server 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also assist your organization to plan and execute an efficient Skype for Business migration or a migration to Microsoft Teams.
Award Winning Ryuk ransomware recovery Specialists
Ryuk ransomware recovery Professionals
Progent's ransomware consultants can assist you to assess your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a hacker, and restore an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Dynamics GP IT Consultant
24/7 Outsourcing Dynamics GP/Great Plains Features
Progent's Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting package and corporate management solution based, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Dynamics GP family, offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and HR. Microsoft Dynamics GP/Great Plains is easy to install and integrate, and with its segmented approach you can license only the capability you currently need, with the option to expand clients and enlarge capabilities in the future. Progent's Dynamics GP Software support experts can help you install, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as older versions of Dynamics GP.
Services Redundant Branch office Connectivity
Top Help and Support Fault Tolerant Branch office Network
Progent's non-stop interoffice connectivity and 24x7 network connection consultants can help small companies achieve non-stop Interoffice connectivity through fully redundant networks featuring automatic failover. Progent's Cisco Certified Internetwork Experts can plan and implement ultra-reliable Inter-office networks supported by zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers economical non-stop interoffice networking.
Cisco Experts Shared Network Support Help Desk Costs Outsourcing
Helpdesk Sharing Costs Integration
Progent's Helpdesk management and co-management service programs help businesses to reduce costs and improve productivity.
Urgent Online Technical Support Shared Network Support Help Desk Costs
Open Now Supplemental Service Desk Cost Savings Technology Consulting
Progent's Help Desk Call Center management and co-management services help businesses to cut costs and improve productivity.
Cisco RADIUS Security Support and Help
IT Consultants Cisco Virtual Private Network
Cisco's security and offsite connectivity technology for small to mid-size businesses represent a complete array of manageable security products to let you safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, and VPN access concentrators. Progent's expert consulting staff includes experienced specialists with Cisco's CCIE and CCNP certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security technologies that align most closely with your business objectives.
MOM Case Study
Case Study Microsoft Operations Manager
Before Progent's Microsoft Operations Manager solution, system issues were approached reactively, once users complained about them. With the help of proactive, automated alerts and trend reports created by MOM, Progent is now able to ward off server troubles before they grow to be serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients are aware that the problems are there. Progent supports MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class service continuity, security and performance.
Urgent Cisco CUBE and SIP Setup and Support
Immediate SIP Trunking Information Technology Consulting
Progent's Cisco CCIE-certified SIP infrastructure consultants can assist organizations of any size to plan, deploy, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective remote or onsite support to assist businesses to move smoothly to an advanced unified communications environment that delivers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to set up interfaces between Cisco's CUBE SBC and Microsoft's rich media applications such as Skype for Business and Lync for access to a SIP PSTN trunk.
Expert Microsoft Certified Dynamics GP/Great Plains Support Services
Microsoft Financial Software IT Consultants
Key features of Dynamics GP/Great Plains software include a modular structure that allows you to buy only the functionality you need, a standardized architecture built on Microsoft technologies to secure your investment and offer a highly integrated environment, advanced reporting services that allow you to monitor all operations, revenues and expenses and sales patterns, integration with Microsoft Office to enable access to corporate data, the capability to process information from almost any db software or desktop application into Microsoft GP, and an open architecture that makes it easy to develop specialized programs. Progent can show you how to set up and maintain a reliable, protected server and communications network to support Microsoft Dynamics GP, and can provide experienced GP consultants to show you how to convert the powerful features of Dynamics GP/Great Plains business accounting software into a productive business management solution.
Exchange 2013 Collaboration Remote Technical Support
Exchange 2013 Active Directory Professionals
Microsoft Exchange Server 2013 incorporates major improvements to the functionality of Microsoft Exchange 2010 and delivers important innovations as well as a revamped architecture. These enhancements affect key IT areas such as manageability, availability, compliance, operational costs, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible advantages of migrating to Exchange Server 2013, create an efficient test and rollout strategy, and train your IT team to manage your Exchange 2013 solution. Progent also offers affordable remote consulting and support and management services for Microsoft Exchange 2013.
Cisco CCNA Part Time Jobs
Computer Consultant Remote Support Jobs
Progent is seeking to hire fulltime, results-oriented Microsoft certified consultants with MCSE certification; Cisco certified network engineers with Cisco CCNP or CCIE certification; security professionals with CISSP or CISA or comparable security credentials; and high-end network architecture consultants with a background in mobile solutions, wireless networking, high availability, business continuity, data preservation, and server virtualization. Progent also is hiring professionals to work on Progent's team of desktop support technicians and off-site support experts. Also, We are hiring experienced managers able to operate productively in our fast-paced, virtual office environment.
Open Now SCCM Hybrid Integration Onsite Technical Support
SCCM Mobile Device Management Computer Engineer
System Center Configuration Manager automates software deployment across multiple sites, simplifies security and compliance settings control, keeps track of network assets, protects against company data leakage, performs network health monitoring, enables safe end-user self service, and delivers a single point of control for managing multi-operating system networks running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can assist businesses of any size with any facet of designing, installing, using and troubleshooting a SCCM deployment for on-premises, cloud, or hybrid networks.
Failover Clustered Servers IT Consulting
Windows 2008 Cluster On-site Technical Support
The clustering technology built into the high-end editions of Windows Server 2008 has been dramatically re-engineered to simplify the deployment, configuration, and administration of clusters that provide improved levels of network dependability, protection, efficiency, and versatility. New or improved features include automated cluster Validation, easier configuration and deployment, improved cluster administration, redesigned cluster architecture for maximum uptime, hardened protection and quorum structure, elimination of failure points, greater disk and RAM capacity, and enhancements for multi-site clusters. Progent's clustered server consultants can assist you evaluate the business benefits of failover clusters, plan and implement an installation, train your network support personnel to manage your failover clusters, provide continuing consulting and technical help services, and produce and test a disaster recovery plan.
Consultancy Infor SyteLine CloudSuite Configurator
Infor SyteLine CloudSuite Personalization Consultant Services
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates more than a quarter century of background helping manufacturing and distribution organizations to simplify supply chains and improve the efficiency of key business processes in order to bring products to market fast and adhere to customer schedules consistently. Progent offers the skills of an ERP specialist with more than 20 years of experience with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that can range from as-needed guidance to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, training, and database administration.
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