Baltimore Remote Workers Solutions Consulting Company
IP Voice Solutions Consulting Services
Expanding your telecommuter workforce can have a significant impact on network architecture, cybersecurity, and corporate processes. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, tune, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Baltimore organization to select the right technologies and adhere to best practices in building and operating a safe virtual solution for teleworkers that facilitates teamwork and returns maximum value. Progent can provide support services that go from on demand guidance for getting you over occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can help Baltimore, Maryland businesses to with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and centralized management.
VoIP Integration for an At-Home Workforce
Extending the company phone system to include telecommuters is vital to supporting an effective work-at-home solution. A broad range of cloud-based VoIP products are used by small and mid-size businesses to support remote users. Many enterprises rely on Cisco's current or legacy products for VoIP solutions. Progent can help organizations of any size to design or maintain a remote VoIP environment that provides the flexibility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist organizations tune their current Cisco VoIP systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports other mixed media services like messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can help you to maintain your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit CallManager expertise.
- Cisco IP Gateways enable integration with public telephony networks and with clients working beyond the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these solutions and deliver online deployment and debugging expertise.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing an efficient work-from-home environment for your Baltimore, Maryland company, phone
An index of content::
Project Server Contract Programming Firm
Class Microsoft Project Server Workflow
Progent's Microsoft engineers can provide in-depth support in deploying, using and troubleshooting any edition of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad range of affordable online consulting services based on industry best practices to help businesses of all sizes to receive all the advantages of this powerful platform. Services offered by Progent include solution planning, installation and upgrades, setting up safe file and status sharing among local and offsite users, network infrastructure optimization, and customized webinar training.
After Hours Monitoring and Reporting Computer Consulting
System Center Operations Manager Computer Consultants
Remote continuous monitoring, proactive alarms, and actionable reports are crucial to preserving the health of your network and avoiding preventable and expensive downtime. Remote Monitoring and Management solutions have advanced to the point that businesses of any size can get a level of protection that was once reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as low-cost service packages designed to assist your company to identify and fix a most network problems before they get big enough to disrupt productivity.
Migrations Maryland
Migration Consultant Nevada
Progent’s Technical Response Center offers low-cost nationwide after-hours online support for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service engineers offer 24x7 phone support and online direct computer connection to isolate and resolve network problems rapidly and economically.
SCDPM 2012 and SQL Server Consultants
Online Support SCDPM 2012 Planning
Progent's Microsoft-certified consultants offer online or onsite expertise to assist companies of all sizes to design, deploy, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier versions of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud, or hybrid environments. Progent offers as-needed help for fixing particularly challenging issues, or full project management support. Progent can also help you to design Data Protection Manager into a comprehensive disaster recovery strategy.
ProSight client credential management Technology Professional
IT asset documentation management Consultancy
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, maintain, find and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time spent searching for critical information about your IT network. ProSight IT Asset Management features a common location for storing and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re making enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require the instant you need it.
Microsoft Office XP Phone Support Services
On-site IT Support Microsoft Windows
Progent's pricing model is to bill for remote support and on-premises visits per minute. Consequently, you are billed only for received support. Progent does not impose a higher rate for off-hours or urgent service, and within California or in areas where Progent offers on-site support, Progent does not bill for travel except for urgent calls where on-site work is less than four hours. Also, Progent imposes no initialization charge and requires no monthly commitment for services provided during normal business hours. Many service firms demand substantial minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids big bills for quick solutions so you won't be tempted to permit simple problems to fester.
Consultancy Microsoft Azure hybrid cloud solutions
Amazon AWS hybrid cloud solutions Engineers
Progent can help your it team to plan and manage hybrid environments that can include Windows and Linux operating systems and apps in either cloud-based systems or in hybrid topologies that combine on-premises resources along with cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services that include Azure hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience delivering high-level consulting expertise online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
24x7x365 CISSP Certified Security Auditor Consultancy
CISSP Certified Cybersecurity Specialists
Progent's CISSP-premier cybersecurity experts can help businesses of all sizes with any aspect of IT security. Progent can help create efficient security solutions that guard a small business against advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that support local, remote, and mobile users sharing IT resources distributed across a mix of physical datacenters and various clouds.
WiFi Management Network Consultants
Largest Ubiquiti UniFi Controller Computer Engineer
Progent's Wireless Consulting Services offer a fast, economical way for businesses of any size to configure, manage, monitor and repair advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can show you how to plan and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Crystal Reports Specialist
SharePoint Development
Progent’s expert programmers, relational database architects, and project managers can help large businesses to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned program managers for high-level planning and project co-ordination or Progent can assist clients plug expertise gaps by providing relational database designers and software programmers experienced in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can help clients to integrate SharePoint with additional applications like SQL Server and Excel to create data-driven intranets and portal sites. Progent also offers expertise with web development technologies and can assist businesses to build, enhance, repair, or migrate web-based applications to utilize the most current web technology.
Exchange Server 2000 Upgrade IT Consultant
24/7/365 Microsoft Exchange Upgrade Technical Consultant
Progent is among the most experienced network consulting companies for designing email and messaging systems powered by Exchange 2000. Progent specializes in helping small and mid-size businesses receive all the advantages of Microsoft Exchange 2000 for typical situations such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 management.
Ubiquiti UniFi WiFi access point Specialists
Ubiquiti UniFi WiFi AP Professional
Progent can provide fast access to the expertise of seasoned wireless consultants who can help you to determine the advantages of Ubiquiti UniFi wireless APs for your business and help you to plan, install, manage, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to choose, configure, and place UniFi wireless APs for your required signal coverage and throughput.
Postini Small Business Subscription
Consultants Postini
E-Mail Guard represents a comprehensive service for blocking spam and viruses. E-Mail Guard addresses the security and administration of corporate email by offering continually improved spam and virus filtering, policy administration, content testing, and defense against email-borne directory harvesting and Distributed Denial of Service attacks. E-Mail Guard also features monitoring, management and analysis tools plus outgoing email testing to help you repair your e-mail environment and specify and regulate corporate email policy.
CIO Integration Services
CIO Specialist
Progent can provide the part-time assistance of a veteran Chief Information Officer who can provide strategic direction to assist your company pick and support network solutions to meet your present needs and that can serve as a firm foundation for your growth. Progent's temporary Chief Information Officer consulting services offer economic leverage to organizations trying to optimize the impact of their network expenditures but who are unable or unwilling to add another high-level manager to their head count. Because Progent is vendor-agnostic, with a sizable team of consultants certified to support all leading operating systems and networking technologies plus a broad range and business applications, Progent is in an ideal position to offer objective recommendations along with expert technical support for creating IT solutions that fit the particular requirements of your business.
SCDPM 2012 Security and Compliance Support and Help
SCDPM 2012 Upgrade Remote Troubleshooting
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist organizations of any size to plan, implement, manage, and troubleshoot a backup system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to migrate from older releases of SCDPM or from another backup platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent offers occasional help for fixing particularly stubborn problems, or full project management services. Progent's consultants can also help your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Exchange 2007 Outsourcing
Exchange Server 2007 Support and Integration
Progent's expert support team can help you define and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes network disruption, reduces long-term support requirements, and makes your Exchange Server 2007 easy to administer. For complex multiple server or multi-site upgrades, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging solutions based on Exchange 2007 Server.
Project Management Professional
Immediate Project Pilots Consultant
For enterprise project management assistance, Progent can provide access to veteran information technology experts with decades of background in technology management, program development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These high-level IT managers offer project management skills to assist enterprise customers follow best practices to make sure development or deployment projects are completed on time and within budget.
Microsoft Windows 10 Assessment and Deployment Kit Engineers
Microsoft Windows 10 ADK Technology Professional
Progent's Windows consulting experts can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an older release of Windows. Remote and on-premises assessment and migration services for Windows 10 offered by Progent's experts include ROI estimates, project supervision, application compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid solutions, mobile management, telecommuter access, security and compliance, automated deployment and administration, network infrastructure design, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and post-migration Call Center support services.
Best Practices Small Office Network Consultant
Microsoft Certified Partner Best Practices Server Install
Progent’s staff of Microsoft and Cisco Premier experts average longer than a decade of real-world professional experience, at the front lines of network service, performing a wide range of technical projects for a large mix of customers. Each Progent consultant shares a proven set of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting personnel. This means that you get not just world-class IT help, but also a consultant with proven approaches for using computer knowledge to solve real-world IT problems efficiently.
Palo Alto Networks PA-Series Firewalls Network Intrusion Penetration Testing
Palo Alto Networks DNS Security Security Organizations
Progent's Palo Alto Networks firewall consultants can help you choose, configure, and manage Palo Alto Networks firewall appliances to provide a modern security solution that extends across your on-premises and cloud resources and protects any user at any location with any device.
Private Cloud Integration Engineers
Top Rated Private Clouds for Small Businesses Consulting
Progent's Private Cloud Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in a solution that gives the maximum degree of availability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting options are built on proven virtualization architectures that allow small companies with mixed- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
Windows Server 2003 Consulting
Top Rated Windows Server 2003 Professionals
Progent's certified Windows 2003 Server engineers can provide network support and IT consulting for the complete line of Microsoft .NET Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 migration, integration, administration, and support offerings include system design, installation, project management, on-site and off-site network support and troubleshooting, Call Center outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
24-7 Network Support Help Desk Online Support Services
24x7 HelpDesk Computer Engineer
The Contact Center service delivery model used by Progent gives small organizations an effective option to dependence on independent consultants by offering extensive technical knowledge accessible to multiple engineering teams, optional round-the-clock access to urgent assistance, escalation capability to world-class experts for solving even the most difficult issues, service consistency and reliability, prompt follow-up overseen by veteran support administrators, a variety of convenient techniques for initiating support tasks, plus a high level of progress visibility made possible by ticket tracking and available via a web-based portal.
Cisco TelePresence System 3210 Consulting Services
Engineers Radvision XT5000
Progent can provide the expertise of a senior specialist with years of hands-on experience installing, managing, and enhancing immersive telepresence platforms from leading vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network support group, your Internet Service Provider, and your telepresence technology supplier to assist your organization increase the business value of your telepresence ecosystem.
Les Kent has a 35-year history of successful network integration, business management, marketing, and operations. He has demonstrated a knack for developing elegant IT solutions while working as a system designer, programmer, project manager, deployment consultant, and troubleshooter for small companies, start-ups, and global corporations.
Outsourcing Exchange 2013 OWA
24-Hour IT Consultants Exchange 2013 Unified messaging
Microsoft Exchange 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and introduces important innovations plus a redesigned structure. These enhancements affect key areas including manageability, availability, security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the potential advantages of upgrading to Microsoft Exchange Server 2013, design a cost-effective test and deployment plan, and train your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide ongoing online support and management services for Microsoft Exchange Server 2013.
Consult Google GCP Cloud Storage integration
Urgent Google Cloud Identity Specialist
Progent offers affordable remote and on-premises support to assist companies of any size to move all or part of their critical network resources to Google Cloud Platform services. This can save time and hardware expense and allow access to Google's state-of-the-art machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, readiness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security.
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