Baltimore Telecommuters Connectivity Consulting Company
IP Voice Systems Consulting and Support Services
Expanding your at-home workforce may have a significant impact on network architecture, security/compliance, and company culture. Progent has 20 years of background assisting SMBs to plan, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Baltimore organization to pick the appropriate tools and adhere to best practices in creating and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide support services ranging from on demand expertise for helping you over occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Baltimore, Maryland businesses to succeed with any facet of building a high-functioning work-from-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, cybersecurity, data protection solutions, and centralized management.
IP Voice Integration for an At-Home Workforce
Extending the corporate phone system to accommodate remote users is vital to supporting a productive work-at-home solution. A broad range of cloud-based digital PBX products are popular with SMBs to server telecommuters. Many larger organizations rely on Cisco's current or older products for IP voice management. Progent can help businesses of any size to plan or maintain a telecommuter IP voice service that delivers the versatility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help businesses tune their current Cisco VoIP environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia applications deployed across the network. Unified Communications Manager supports additional combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM support, refer to CUCM consulting services.
- CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist your company to support your current CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, visit CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with users working outside the corporate firewall like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to support these VoIP solutions and provide on-demand integration and troubleshooting services.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Baltimore, Maryland company, call
An index of content::
Engineers CISSP Certified Information Security Officer
CISSP-ISSAP Security Consultancy
Progent's CISSP-premier cybersecurity consultants can assist businesses of all sizes with any aspect of information system security. Progent can create efficient cybersecurity solutions that guard a small business against modern malware attacks or Progent can design, deploy, and monitor a comprehensive security environment for hybrid networks that accommodate onsite, remote, and mobile users accessing network resources spread over a mix of physical datacenters and various clouds.
Exchange 2000 Server Engineer
Microsoft Exchange Integration
Progent is among the most qualified IT consulting firms for integrating email solutions based on Exchange 2000. Progent is skilled in helping small and mid-size companies receive all the advantages of Exchange Server 2000 under typical situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server support.
24/7 Cisco PIX Migration Consultant
Cisco PIX Firewall Integration Services
Cisco's PIX 500 firewalls have been discontinued and Cisco might not support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can in addition help you assess whether to move up to next generation firewall products from Cisco. Progent's Cisco technology experts can help you plan and carry out a smooth migration to Cisco ASA 5500-X firewalls based on leading practices.
SQL Server 2017 Help and Support
SQL Server IT Consultant
Progent’s Microsoft certified professionals can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy development of enterprise-class business programs that offer your company a competitive advantage. SQL Server provides core support for XML and can query across the Internet and outside the corporate firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.
Immediate Penetration Testing Computer Security
Cybersecurity Organizations Security Penetration Testing
Stealth penetration testing is a key part of any comprehensive IT system security strategy. Progent’s security experts can perform extensive intrusion tests without the knowledge of your organization's in-house network support resources. Unannounced penetration testing shows whether current security monitoring systems such as intrusion detection warnings and event history monitoring are correctly configured and actively observed.
Open Now Support Outsourcing Dynamics GP Custom Software
After Hours Contract Programming Dynamics GP App Development
Progent's expertise delivering Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to create specialized mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP reporting consultants can help you create reports that let you analyze your business more effectively, transforming raw information into valuable understanding of your company and customers.
Exchange 2019 and Windows Server Core Support and Setup
Exchange Server 2019 Online Support Services
Progent can help you in any facet of your migration to Microsoft Exchange 2019 such as deploying Windows Server 2019 Core for hosting Exchange; planning HA architecture for a local, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook clients.
Computer Engineer Aironet Access Point Management
Aironet Wi-Fi Access Point On-site Technical Support
Progent's Cisco CCIE-certified Wi-Fi infrastructure consultants offer remote or onsite integration and debugging support to assist your organization to design, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi AP deployments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your wireless environment with your wired network and cloud-based resources to create a seamless enterprise-wide connectivity foundation that is simple to administer and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and setup of Aironet wireless APs to accommodate your unique office design, building structure, and anticipated workloads.
Consultant Private Cloud Hosting for Virtual Data Centers
Consult Private Clouds for Small Businesses
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small organization's production servers in an environment that gives the highest level of dependability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting and management options are based upon proven virtualization architectures that enable small companies with multi- platform environments to save significantly on the costs of capital investments, system maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched degree of vendor independence.
Dynamics GP Power BI Remote Troubleshooting
Microsoft Dynamics GP Information Technology Consulting
important characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular design that allows you to buy only the functionality you require, a standardized foundation based on Microsoft technologies to secure your investment and provide a highly interconnected environment, enhanced reporting services that permit you to track all operations, income and expenses and sales patterns, integration with Microsoft Office to speed access to corporate data, the capability to integrate data from virtually any db software or desktop software into Microsoft Dynamics GP/Great Plains, and an open architecture that makes it easy to develop specialized applications. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP, and can offer expert GP/Great Plains consultants to help you convert the powerful features of Microsoft Dynamics GP accounting into a high-value business management solution.
Microsoft and Cisco Virtual Service Desk On-site Support
Extended Help Desk Support and Integration
Progent’s Help Desk Co-management service allows your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced service desk solution built around the leading shared professional services automation platform for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Windows Server 2016 Hyper-V Professionals
Emergency Windows Server 2016 Hybrid Cloud Integration Professional
Progent's Microsoft-certified information technology experts offer Windows Server 2016 integration consulting to assist businesses of all sizes to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to benefit from the many innovative high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.
Engineer Jabber IM and Presence Service
Jabber Voice Messaging IT Consultants
Progent's Cisco Jabber consultants offer online or on-premises support to assist businesses of any size to plan, implement, maintain, upgrade or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for the products, technologies and services that make up building a cohesive Cisco Jabber solution such as Cisco network devices and management tools, Microsoft Office 365 applications, Windows and Mac computers, iOS and Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, telepresence systems, PBX systems, business continuity, and the many other components of a cohesive collaboration ecosystem.
64-bit Migration Consultant
64-bit Computing Engineers
Progent’s Microsoft-certified consultants can assist your organization to update your workstations from 32 bits to 64 bits. Progent can help you to calculate the risks and benefits of migrating to 64-bit desktop processing, plan an efficient migration process that minimizes operational interruptions, and offer economical, expert remote help to aid your organization to configure 64-bit desktop operating systems and application software on your current computers.
Urgent WLAN Network Consultants
Wireless Security Technology Consulting
Progent’s Wireless Consulting Services offer a fast, economical way for companies of all sizes to configure, manage and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
SQL Server 2012 xVelocity Specialists
SQL Server 2012 Performance Tuning Information Technology Consulting
Progent can provide the expertise of Microsoft-certified consultants as well as experienced database application developers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified data security professionals to assist your business to evaluate the likely benefits of SQL Server 2012 for your business, install test environments at your datacenter or at Progent's test lab, design and carry out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy RDBMS solutions, and configure a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Consulting VMware Site Recovery Manager Migration
24x7 VMware Site Recovery Manager Compliance Consultant
VMware's popular Site Recovery Manager is a component of VMware vCenter that lets you define, automate and verify a repeatable runbook for restoring services quickly after an outage. SRM supports centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and patches and can generate reports to verify complete service recovery, validate SLAs and demonstrate DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.
Emergency Expert Training Consulting
IT Training Support
Progent practices information transfer from Progent's support experts to clients. By teaching clients to resolve problems that are within their comfort zone, Progent can focus on offering high-value services where Progent faces few competitors. Small companies who work with trusted freelance consultants or who maintain internal IT staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their IT environments more reliable, protected, and productive.
Exchange 2000 Upgrade Migration Consultant
Exchange Server 2000 Upgrade Consulting
Progent is one of the most expert information technology consulting firms for integrating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies get the full benefits of Microsoft Exchange Server 2000 under common scenarios such as upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.
Amazon AWS integration Developer
24/7 Amazon hybrid cloud integration Development Company
Progent can provide cost-effective remote support to assist companies of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Glacier. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies.
Engineer SCCM 2012 Migration
SCCM 2012 Windows 2010 Provisioning Consultant
Progent can assist your business to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from an older device and application management solution or assist you to enhance your current SCCM 2012 ecosystem to support your changing business needs. Also, Progent can assist you to build an infrastructure that takes full advantage of SCCM by delivering expertise with associated Microsoft technologies such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Development Firms SQL Server
.NET Developer
For custom application development, Progent can provide software design experts to write line-of-business applications in areas such as commercial transaction webs, web site design, Microsoft Dynamics packages including Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent’s experts can use Microsoft IIS to build company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers expertise in a broad range of custom software development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Microsoft and Apple Mac Desktop Network Management Services
PC Desktop Small Business IT Consulting
Progent offers a wide range of affordable support services to help your company to deploy, configure, repair, and manage desktop PCs and notebooks based on Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or remote assistance for single computers or notebooks or work with your business to plan and carry out a large-scale rollout of new or revised OS platforms and applications. Progent can also supply consultants and technical workers to assist your company to prepare for and implement an office move or consolidation designed to produce minimal disruption of your productivity.
Microsoft GP/Great Plains Information Technology Consulting
Dynamics GP Great Plains Software Remote Support
Progent’s Microsoft certified consultants offer a range of consulting services for Microsoft Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial platform and corporate management tool built, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the latest version of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains family, provides an affordable tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP/Great Plains is simple to install and integrate, and with its modular approach you are able to purchase only the functions you currently require, with the option to add users and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software consulting engineers can show you how to install, configure and administer Dynamics GP/Great Plains 2010 as well as older editions of Dynamics GP.
Knowledge Transfer Remote Support Services
Cisco Expert IT Consultants IT Training
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to deal with technical issues that are within their scope, Progent can concentrate on delivering hard-to-find services where Progent has few competitors. Small businesses who utilize familiar independent service providers or who employ in-house support staffs benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more reliable, secure, and productive.
24-7 Microsoft and Apple Mac Desktop Computer Network Support Company
Microsoft and Apple Mac Desktop Integration Group
Progent offers a broad array of affordable consulting and support services to assist you to deploy, integrate, repair, and manage workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer on-premises or remote assistance for individual computers or notebooks or help you to design and carry out a company-wide rollout of new or updated OS software and business applications. Progent can also provide engineers and technicians to assist your company to plan for and implement a company relocation or merger designed to produce the least possible interruption to your business.
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