Enlarging your telecommuter workforce can have a significant effect on network architecture, cybersecurity, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can assist your Baltimore company to pick the right tools and follow leading practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes teamwork and delivers top business value. Progent offers support services that go from on demand expertise for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Baltimore, Maryland businesses to with any aspect of creating a high-functioning remote work ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, endpoint security, data protection solutions, and streamlined management.

VoIP Solutions for Telecommuters
Extending the business phone environment to accommodate remote users is vital to supporting a productive work-at-home solution. A broad range of cloud-based IP voice products are popular with SMBs to server teleworkers. Many larger organizations rely on Cisco's current or legacy products for VoIP solutions. Progent can help organizations of all sizes to design or maintain a remote IP voice environment that provides the versatility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist organizations tune their current Cisco IP voice systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony capabilities to devices like VoIP phones, media processing products, Voice over IP gateways, and multimedia software used throughout the network. Unified Communications Manager manages other mixed media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, visit Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can help your company to maintain your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older VoIP platforms, visit Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to work with these VoIP solutions and provide online configuration and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive work-from-home solution for your Baltimore, Maryland company, call 1-800-993-9400 or go to Contact Progent.