Baltimore Remote Workforce Connectivity Consulting Partner
IP Voice Technology Consulting and Support Services
Expanding your remote workforce may have a significant effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of background helping SMBs to plan, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Baltimore organization to select the appropriate tools and adhere to best practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent offers services that go from on demand guidance for getting you over occasional IT roadblocks to full project management to help you successfully complete mission-critical initiatives.
Progent can assist Baltimore, Maryland organizations to with any facet of building a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and unified management.
IP Voice Solutions for Remote Workers
Expanding the company PBX system to accommodate remote users is critical to supporting an effective at-home workforce. A broad range of cloud-based VoIP products are used by small and mid-size businesses to server teleworkers. Many enterprises depend on Cisco's modern or legacy products for IP voice management. Progent can assist businesses of all sizes to design or tune a remote VoIP environment that provides the versatility, transparency and protection required for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to assist businesses optimize their existing Cisco IP voice systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media applications deployed throughout the network. CUCM manages additional combined media services such as messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, visit CUCM expertise.
- CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can assist your company to support your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, see Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these solutions and deliver on-demand deployment and debugging services.
Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient telecommuter solution for your Baltimore, Maryland organization, phone
An index of content::
Zero Downtime Data Center Consult
Top Ranked Zero Downtime Data Center Engineer
Progent's Data Center engineers can show you how to select fault-tolerant data centers that match the specific requirements of your business. High availability colocation sites are especially appealing to small companies because of their affordability and convenience compared to pursuing a do-it-yourself strategy. Trying to design an in-house data center with even a basic degree of fault tolerance is too costly for the majority of small organizations. Progent can help you reap all the benefits of non-stop data centers and fault tolerant colo sites by providing a full range of engineering and maintenance services.
Symantec Backup Exec Consult
HP Data Protector Professional
Progent can provide affordable online support from IT engineers with expertise in a broad array of products and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX servers and desktops plus notebooks and handhelds. Progent can provide expertise for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent can help you to deploy, enhance, or maintain backup systems for a range of architectures such as local, remote, cloud, or a mix.
24x7x365 iPhone LDAP Remote Technical Support
After Hours Remote Support iPhone and SharePoint integration
Progent can provide affordable remote consulting to help your business to plan, deploy, and fix any aspect of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past specific technical bottlenecks or long-term engagements to help you complete business-critical projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you create or support a highly available, protected and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online and onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the strategic value of your IT network.
Private Cloud Integration Professionals
ProSight Private Cloud Services Consultants
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's servers in a solution that delivers the highest level of availability and expandability and is also easy to transfer to another host. ProSight Virtual Hosting and management services are built on proven virtualization techniques that allow small and midsize businesses with mixed- platform environments to economize significantly on the expense of capital investments, system support, and network administration while benefiting from enterprise-class reliability and an unprecedented level of vendor independence.
Solaris Integration
After Hours UNIX Consult
Progent's Solaris family support experts offer small businesses and developers help with managing and supporting Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience provides you with an easy single source to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that supports Solaris and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Colocation Center Consulting
Colo Support and Integration
Colocation data centers allow companies to share world-class data centers for hosting network equipment that supports vital applications and services. Progent's Microsoft and Cisco certified IT experts can help your small business with all facets of your colocation program including selecting and migrating to a colocation facility, creating system architecture, specifying hardware, on-premises and remote maintenance, establishing remote network administration, and education your IT staff.
Specialist Security
Open Now Wireless Security Specialists
Progent provides expertise for security testing software including LANguard from GFI for performing a set of automatic network auditing scans to identify potential security problems. Progent has extensive experience with network auditing tools and can help you to make sense of testing reports and respond effectively. Progent can show you how to design protection into your business processes, configure scanning tools, define and implement a protected system environment, and suggest policies to optimize the safety of your IT system. Progent's security engineers are ready to assist you to configure a firewall, design safe remote access to email and business applications, and install virtual private network. Progent's accredited security experts can validate the security of web-based software and can run extensive security tests of company-wide security to determine your organization's compliance with recognized international security standards including HIPAA, NIST, and ISO.
24-7 Windows Server 2019 Hyper-V Network Engineer
Windows Server 2019 High Availability Support and Help
Progent's certified Windows Server 2019 consultants can help your organization to plan and carry out an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Windows Server 2019 offers significant enhancements in scale, performance, manageability, virtualization, security and compliance, hybrid local/cloud integration, resilience, and container support.
Juniper SSG350M Router Evaluation
Juniper SSG550M Router Network Security Auditor
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Designer SQL
SQL Server Capacity Planning Programming Firm
SQL Server 2005 offers powerful, familiar tools to IT experts as well as to network users, lessening the difficulty of designing, deploying, administering, and accessing enterprise information and database applications on platforms ranging from handheld devices to corporate data networks. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consultant with real-world experience and broad knowledge in planning and building data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET environment.
Non-stop Clustered Servers Troubleshooting
Microsoft Windows Cluster Integration Services
Progent provides Microsoft Windows 2003 Cluster Server consulting to help your company utilize fault-tolerant server clusters designed to deliver 24x7 operation. Clustered Windows servers for high-availability networks include Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. By assisting you t create zero-downtime clustered server environments based on Microsoft Windows Server Cluster 2003, Progent’s Premier Windows professionals ensure that your zero-downtime clustered servers are configured to maximize the competitive value of your information network.
Support and Help Small Office
Small Company Computer Consultant
If you have a company IT system with 10 to 50 desktop clients, Progent's computer outsourcing services save your company from dependence on single independent consultant while giving you cost-effective and dependable access to enterprise-class technical expertise. By delivering network consulting help when you need it, providing specialized expertise for critical applications, offering value-added services such as automated network monitoring, and billing only for support you receive, Progent offers you an economical way for optimizing the productivity and profitability of your small office network. Progent is the smart way for small businesses to build and support a robust and safe information network and to benefit from quick access to the skilled help typically available only to businesses who are able to afford a sizeable internal IT group.
24-7 Remote Monitoring and Reporting Onsite Technical Support
Technical Support Services Remote Monitoring and Reporting
Progent's Microsoft-certified consultants have more than a decade of experience planning, deploying, optimizing and repairing SCOM solutions and can provide organizations of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and set up SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and third-party apps and services. Also, Progent can deliver responsive online or onsite troubleshooting to assist you to remediate serious problems uncovered by SCOM 2012.
Solaris with Windows Consulting
UNIX with Windows Network Consultants
Progent can assist your company to design and implement a smooth migration from a UNIX-based IT environment to a network powered by Windows and suited for running Microsoft's powerful office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and software development experts can help you preserve your data and reduce productivity discontinuity by designing an efficient transition plan that preserves your existing investments in UNIX software and infrastructure. UNIX-to-Windows migration consulting expertise available from Progent include analysis of existing infrastructure, transition planning and validation, Microsoft Exchange migration services, information and application software porting, and processor and storage migration and consolidation.
ProSight VM Hosting Engineers
Private Clouds for Small Businesses Consultants
Progent's ProSight Virtual Hosting service combines proven virtualization architecture, a state-of-the-art data center, and the support expertise of Progent's Microsoft-certified consulting team to provide small and midsize businesses with a complete information technology outsourcing alternative that improves network dependability and security, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize company can have all of its operating system platforms and key business application servers hosted in a safe and fault tolerant facility on a fast, high-availability virtual machine configured and supported by Progent's network service professionals.
MetroCluster Switch Integration Consulting
MetroCluster Switch Integration Consult
Progent can provide enterprise clients the help of a NetApp-certified consultant to deliver remote or on-premises support for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Areas of NetApp SAN storage solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN storage environments quickly and affordably following leading practices.
Biggest UNIX, Windows Consultant
UNIX, Windows Technology Professional
Progent can help your company to design and implement a smooth migration from a UNIX-powered IT system to a network powered by Microsoft Windows and capable of running Microsoft's familiar office productivity software, commercial applications, and developer tools. Progent's UNIX, Windows and Cisco engineers and application experts can show you how to preserve your data and reduce productivity disruption by developing an efficient transition strategy that preserves your existing assets in UNIX application and technology. UNIX-to-Windows transition consulting services offered by Progent include analysis of existing infrastructure, transition planning and validation, Exchange migration support, information and application software transition, and processor and storage system transition and consolidation.
Open Now SQL Server Business Intelligence Consulting
Microsoft SQL Server 2019 Remote Consulting
Progent’s Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, web-ready database and data analysis platform that enables the rapid development of advanced business applications that offer your company a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent’s SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you upgrade from earlier versions of SQL Server to Microsoft SQL Server 2005.
24/7 Remote Workers Infrastructure Remote Troubleshooting
Teleworker Infrastructure Setup and Support
Progent can assist small and mid-size companies to design, deploy and troubleshoot the infrastructure required for remote workers.
Microsoft Lync 2013 Computer Consulting
24-Hour Engineers Lync Server 2013 dial plans
Microsoft Lync 2010 provides Instant Messaging, Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office desktop or cloud-based Microsoft 365 and simplify administration through integration with Windows AD. Lync can also reduce expenses by eliminating VoIP hardware and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified IM and Presence consultants can provide remote and onsite support services to help your company to maintain and troubleshoot your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade.
Windows Server 2019 Security and Compliance IT Consulting
Windows Server 2019 Kubernetes Containers Remote Support
Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can assist your organization to plan and deploy a disaster recovery system based on Microsoft's cloud-tested Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
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