Baltimore At Home Workers Solutions Support and Consulting
IP Voice Technology Consulting
Expanding your telecommuter workforce may have a major effect on IT infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience assisting SMBs to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Baltimore organization to select the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers top value. Progent offers support services that go from on demand expertise for getting you over occasional IT roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Baltimore, Maryland organizations to with any facet of building a high-functioning work-from-home environment by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.
VoIP Integration for Teleworkers
Extending the corporate PBX system to include teleworkers is critical to maintaining a productive work-at-home solution. A variety of cloud-centric IP voice platforms are popular with SMBs to support telecommuters. Many larger organizations depend on Cisco's current or older products for IP voice management. Progent can assist organizations of any size to plan or maintain a remote IP voice service that delivers the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide high-level support to help organizations tune their current Cisco VoIP environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia applications used across the network. CUCM supports additional combined media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, refer to Cisco Unified Communications Manager expertise.
- CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM. Progent can help you to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, refer to CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with users working beyond the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN infrastructure to support these VoIP solutions and provide on-demand configuration and troubleshooting services.
Contact Progent for Telecommuter Expertise
To contact Progent about building and managing a productive work-from-home environment for your Baltimore, Maryland business, phone
An index of content::
Windows 11 and TCP Network Engineer
Windows 11 Upgrade Specialists
Progent's Microsoft-certified Windows 11 consulting experts can provide an array of services for Windows 11 including cloud and hybrid integration, mobile management, teleworker access, data and identity security, streamlined deployment, and Help Desk Call Center support.
Monitoring and Reporting Support
Server Monitoring Technical Support Services
Remote 24x7 network monitoring, automated alerts, and actionable reports are crucial to preserving the health of your network and eliminating preventable and costly downtime. Remote Monitoring and Management solutions have progressed so far that businesses of any size can afford a degree of network stability that was once reserved for enterprises. Progent can provide several RMM options delivered as low-cost service packages designed to assist you to identify and resolve a most network problems before they get big enough to impact your business.
Microsoft Exchange Server Computer Setup
Microsoft Exchange 2007 Migration Consultants
Progent's Microsoft-certified consultants average over a decade of experience providing unified communications support for companies that range from small businesses to large enterprises. Progent offers affordable support for all editions of Microsoft Exchange Server to strengthen email and virus security, design high availability email environments, and facilitate off-site and mobile email connectivity. Progent's Microsoft Exchange consulting services can assist you in planning and executing a move from a legacy SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. In addition provides support for Windows 10 and Windows 11 clients running Outlook and can show you how to configure Outlook Web App for popular browsers. For e-mail virus protection, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.
24x7 Microsoft SQL 2008 Server Consulting Services
After Hours SQL Server 2008 Computer Consulting
Progent's Microsoft-Premier SQL Server engineers offer a range of services to assist small businesses to design, implement, administer, and troubleshoot MS SQL Server 2008 systems in order to get the optimum business advantage from this advanced RDBM platform. Also, Progent can provide assistance with network architecture, enterprise-wide security, and custom software programming to increase the strategic advantage of your SQL Server investment.
CCNP Expert Certified CRS Core Router Remote Consulting
ISR 4000 Router Support and Integration
Cisco has developed a full array of routers that includes appliances built to provide the protection, performance, and reliability demanded by organizations from small offices to worldwide enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and network uptime. Progent can help you select and integrate Cisco routers to establish a solid infrastructure for your network and to make it economical to grow as you support new users, start new offices, deploy new services, extend your network to clients and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS operating system, including Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Series Routers.
Remote Support Windows 2008 R2
Windows Server 2008 Security Help and Support
Microsoft Windows Server 2008 R2 features high levels of performance, security, availability, expandability, and versatility that improve productivity of on-site, branch office, and mobile workers. Progent's Microsoft-certified experts can provide affordable remote consulting, troubleshooting, and education services to assist you to design, implement, and manage Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
Google Cloud hybrid solutions Consulting
Hybrid cloud solutions Specialists
Progent offers expert online consulting to help companies integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can help your it team to design and manage cost-effective environments that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that seamlessly combine local resources along with cloud services. To help you to incorporate cloud services with networks, Progent can provide a range of cloud migration services such as Azure enterprise hybrid cloud design and integration consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has over 20 years of background providing high-level consulting expertise remotely, and Progent can make sure you successfully carry out your cloud migration initiatives quickly and affordably.
Immediate 802.11x Wi-Fi Site Survey Remote Troubleshooting
Integration Support 802.11x Wi-Fi Site Survey
Progent's Wi-Fi site survey and predictive modeling help you to design, deploy and debug a Wi-Fi LAN customized for your environment, providing your business a WLAN that has the coverage, performance, capacity, Quality of Service, security, and hand-off ability your company needs. Wireless site survey services from Progent include remote predictive analysis for designing a Wi-Fi network and on-premises site survey services for confirming, tuning, and troubleshooting a functioning wireless LAN.
Engineers QTS Colocation Center
QTS Data Center Sacramento Professionals
The QTS (formerly Herakles) Internet Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if your company is planning on moving your primary or disaster recovery system to the Herakles data center, Progent offers a range of affordable services that include data center migration, system deployment and updates, network optimization, comprehensive project management, virtualization expertise, offsite monitoring, automated system administration, application programming, business continuity solutions, data security assessment, and the use of the Progent Test Lab.
Citrix Xen Hypervisor Consult
Citrix Virtualization Professional
Progent's Citrix-authorized engineers can help you to evaluate the strategic advantages of XenServer and other Citrix platforms, and can help your IT organization to design, validate, execute, troubleshoot, and support a XenServer solution. Progent can also analyze your existing Citrix technology environment and show you how to enhance consolidation, responsiveness, security and compliance, availability, and disaster recovery.
Integration Support Google Android integration
Android and Active Directory integration Support and Integration
Progent's veteran group of IT consultants and subject matter specialists have years of background delivering online and onsite assistance for businesses of any size who want to integrate Android phones and tablets into their IT networks so that users can be productive from virtually anywhere. Progent has the breadth of know-how to resolve network problems that span numerous vendors and that entail a combination of older and current technology. Progent offers budget-friendly remote technical support to assist you with any aspect of planning, configuring, managing and maintaining your BYOD environment. Progent can deliver occasional technical support to assist you to resolve especially challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you complete strategic network initiatives on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training to show you how to manage and operate Android phones to maximize their business value.
ProSight Reporting Infrastructure Monitoring Remote Troubleshooting
After Hours ProSight Reporting Auvik Network Managemrnt Outsourcing
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System Center 2016 and SSRS Reporting Computer Engineer
System Center 2016 and Linux Integration Professionals
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, enhancing and repairing Microsoft SCOM environments and can provide companies of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability needed to watch over your datacenter effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure and Microsoft and third-party apps and services. In addition, Progent can deliver fast online or on-premises technical support to assist you to fix critical problems uncovered by Microsoft SCOM 2012.
Forefront TMG Firewall IT Consulting
Forefront Network Inspection System Engineer
Forefront TMG 2010 is based on the powerful security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that acts as a single-server solution for an array of security features including an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway provides comprehensive web security logging and reporting features, permits custom reporting powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual machine to lower costs and improve availability. Progent's Microsoft-certified engineers can help you to design and carry out pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway with Windows Server 2008, Active Directory, SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing consulting and troubleshooting. Progent's consultants can also assist you to upgrade economically to Microsoft Forefront TMG 2010 from ISA Server.
Online Technical Support Windows Server 2022 and SCOM
Emergency Computer Engineer Windows Server 2022 Storage bus cache
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and carry out a cost-effective upgrade to Windows Server 2022 that features high availability and that is based on an on-premises deployment architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
ransomware business recovery Consulting
ransomware cryptoworm recovery Consulting
Progent's proven ransomware recovery experts can help you to restore a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Services Microsoft 365 Word and PDF
Office Word 2019 Professional
Progent's certified Microsoft Office Word and Microsoft 365 Word experts offer a wide range of affordable online support services to assist your organization to manage and troubleshoot your current Microsoft Word solution or assist you to upgrade to a newer release of Office Word. Support available from Progent's Word experts include VBA programming, isolating and fixing compatibility issues between different releases of Office Word, interfacing Office Word with different Microsoft Office applications like Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,network optimization for dependable. reliable cloud connectivity, security and compliance consulting, smart phone and tablet synchronization, and remote training classes tailored for individuals or groups.
Flexential Tampa Data Center Consultant
Specialist Flexential Tampa Internet Data Center
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a group of network consultants located in the Tampa area, and Progent also offers online support from Progent's nationwide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recover preparedness experts. Progent can also assist your business to design and execute a migration to the Flexential facility with services like designing system architecture, specifying hardware components, system setup and validation, troubleshooting, setting up remote network management, and educating your network staff.
Value Pricing Network Consulting Organization
CCIE Expert Certified Consultant Price Computer Networking
Progent's pricing policy is to charge for online support and on-premises help per minute. As a result, you are charged only for delivered support. Progent does not demand a higher rate for off-hours or urgent service, and within California or in areas where Progent provides on-site service, Progent does not charge for travel time except for urgent support where on-site work is less than four hours. Also, Progent applies no startup fee and requires no monthly commitment for services provided during regular business hours. Many support firms impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with big bills for quick repairs so you will not be forced to permit simple problems to stay unaddressed.
SQL Server 2017 Application Migration Remote Support Services
Microsoft Certified SQL Server 2017 Management Studio Computer Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can assist your organization to design and implement a smooth migration from your existing SQL Server deployment to SQL Server 2017.
Hornetsecurity Altaro VM Backup Integration Computer Consulting
Hornetsecurity Altaro VM Backup Integration Online Support
Altaro VM Backup from Hornetsecurity provides small organizations a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of online or on-premises services to assist you to design, install, optimize and debug a modern backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup technology.
24/7 Solaris Remote Support Services
UNIX Consulting
Progent's Solaris family support services offer small and mid-size businesses and software developers assistance with administering and maintaining Sun Solaris environments that operate with Microsoft-powered networks. Progent can give your organization access to Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of expertise offers you a convenient single consulting firm to help you build and manage a protected and reliable mixed-platform network and communications infrastructure that allows Solaris and Microsoft coexistence by combining Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Windows Server 2022 High Availability Integration Support
Microsoft Certified Windows Server 2022 Virtual Machine Integration Services
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using a self-hosted system architecture or a hybrid deployment model that combines cloud-based Windows Server Online with a datacenter-based installation of Windows Server 2022.
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