Baltimore At Home Workers Integration Consulting and Support
IP Voice Technology Consultants
Enlarging your at-home workforce can have a significant impact on network architecture, security/compliance, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Baltimore company to select the right technologies and follow leading practices in building and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns top value. Progent can provide services that go from on demand guidance for getting you over occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Baltimore, Maryland businesses to succeed with any facet of building a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, security monitoring, data protection solutions, and centralized management.
IP Voice Integration for At-Home Workers
Expanding the corporate PBX system to accommodate telecommuters is critical to supporting an effective at-home workforce. A variety of cloud-centric IP voice platforms are popular with small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's current or legacy products for VoIP solutions. Progent can help organizations of all sizes to plan or tune a telecommuter IP voice service that delivers the flexibility, convenience and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help organizations tune their existing Cisco VoIP environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager supports other combined media services like messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM expertise, visit CUCM consulting services.
- CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent can assist your company to support your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other older IP voice platforms, see CallManager consulting services.
- Cisco IP Gateways provide integration with PSTN networks and with users working outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to work with these solutions and deliver as-needed configuration and troubleshooting expertise.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Baltimore, Maryland organization, call
An index of content::
Network Consultant Windows Server 2016 Load Balancing
24-7 Windows Server 2016 PowerShell Online Troubleshooting
Progent's certified information technology consultants offer Windows Server 2016 migration consulting services to help organizations of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to take advantage of the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Wireless Example Application
Top Ranked Proxim Tsunami Wireless Case Study
Progent delivered a wireless networking environment that allowed a school to increase productivity and eliminate the ongoing costs of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The economical building-to-building Proxim bridge is designed for interfacing separate locations up to 2.5 miles apart and can reach even longer ranges. This wireless solution offered better performance and dependability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it offered immunity to local interference.
Open Now Building to Building Wireless Case Study
Case Study Wireless
Progent delivered a wireless networking environment that allowed a school to improve efficiency and eliminate the recurring expense of a dedicated wireline connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim wireless bridge is intended for interfacing separate locations up to 2.5 miles apart and can extend to even longer distances. This wireless alternative provided better bandwidth and dependability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz spectrum it offered immunity to local interference.
Windows and UNIX Consulting
UNIX with Windows Consultants
If your business has a UNIX or Linux environment or a mixed-platform IT environment, Progent's CISA and CISSP-premier security specialists can assist your whole enterprise in a broad array of security areas such as security management procedures, security architecture and models, access control systems and techniques, applications development security, business processes security, physical security, communications, infrastructure and web security, and workplace recovery planning. CISA and CISSP define the basic skills and worldwide standards of performance that network security professionals are expected to master. These accreditations provide executive management the assurance that consultants who have earned their CISM or ISSAP certification have demonstrated the experience and knowledge to offer effective security management and consulting help.
Consultant Services iPhone and SQL Server integration
iPhone and Barracuda integration Setup and Support
Progent can provide affordable remote consulting to assist your business to design, deploy, and fix any aspect of your iPhone and iPad and Windows integration solution and is available for short-term tasks to help you get past occasional technical bottlenecks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has experience in local, cloud-based, or hybrid environments and can help you build or maintain a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide remote or on-premises training to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that optimizes the business value of your IT system.
Engineer Virtual Applications Hub
Consultant Services Citrix XenApp Application Virtualization
Progent's Citrix experts can assist your business to plan, deploy, manage, and troubleshoot a virtual Windows application delivery system based on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can show you how to optimize your network infrastructure for distributing server and client-side applications, and Progent's remote datacenter support experts can assist you to manage and support an off-site datacenter that features high uptime, enhanced protection, and fast recovery.
Consultant HTML programming
HTML programming Consultant Services
If you need assistance writing, improving, or troubleshooting business aplications for Windows, Linux, or for the Web, Progent's expert team of programmers, database architects, and software project managers can ensure you get the project done on time and within your budget. Progent's experienced software developers can provide affordable and efficient remote help for jobs as small as creating Vidual Basic macros for Office Excel or as challenging as developing mission-critical RDBMS applications based on SQL Server or MySQL.
Windows Server 2012R2 Security Consultants
Windows Server 2012R2 Data Deduplication Network Engineer
Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your company, develop pilot systems and rollout plans, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management staff, create an enterprise-wide security strategy, streamline IT management, help with application development, and build and test a DR/BC plan.
Hornetsecurity Altaro 365 Total Teams Chat Backup Onsite Technical Support
Hornetsecurity Altaro M365 OneDrive Backup Consulting
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Antivirus Support and Help
Setup and Support Antispam
E-Mail Guard is a comprehensive solution for blocking spam and viruses. E-Mail Guard addresses the security and administration of company email by providing continually improved spam and virus blocking, policy management, content filtering, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes tracking, administration and reporting tools plus outbound email testing to let you troubleshoot your email environment and specify and enforce company security policy.
Fault Tolerant Network Connection Technical Support
Automatic Failover Professionals
Progent's high availability inter-site connectivity and fault tolerant network connection engineers can help small businesses create zero-downtime Interoffice connectivity through fully redundant system architectures featuring transparent failover. Progent's Cisco Certified Internetwork Experts can plan and deploy ultra-reliable Inter-office connections based on zero-downtime EIGRP network routers or non-stop OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and automatic fail-over can provide affordable non-stop interoffice connectivity.
Nagios for Linux Consultancy
Nagios for Linux Consultant Services
Network monitoring typically entails tracking a system's resource utilization to help uncover throughput backups or fix hardware or program issues. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, free network monitoring utilities that run under Linux or UNIX and can be used to monitor mixed-platform networks where Linux and Windows coexist. Progent's network support engineers can help you use both these programs to optimize and repair your network. Progent's Linux support professionals offer small businesses and developers assistance with managing and servicing UNIX/Linux and Solaris systems that work with Microsoft-based products.
24x7x365 IT Outsourcing Example White Paper
IT Outsourcing Model Whitepapers
Progent's IT outsourcing services offer economical computer support for mid-size corporations. Whether it includes designing system infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated email system, monitoring your network, or creating a web-based eCommerce solution, outsourcing your IT engineering services can reduce costs and eliminate risks, permitting network service expenses to increase in a more moderate and controlled fashion than is feasible by assembling a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and datasheets show how Progent can enable you to create a protected and robust network foundation for your vital Windows-based applications such as Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
External Security Inventory Specialists
Cybersecurity Scan Services
Progent offers small organizations two low-cost network security evaluation packages that include, for a preset fee, remotely administered scans of your network security profile which are evaluated by expert information security specialists who interpret the results of the scan, deliver unbiased summaries of your current security vulnerability, and offer recommendations for enhancements. Progent has developed two complementary network security inventory packages for external and internal security scanning that are priced to fit the restricted budgets of small companies while offering enterprise-quality assessments of your network's vulnerability to attack.
Open Now Engineer Remote Monitoring and Reporting
Support and Integration Comprehensive Event Management
Medium-size businesses can enjoy all the advantages of Microsoft Operations Manager and have quick access to Progent's Microsoft and Cisco Premier Certified network support experts. With Progent's affordably priced IT service programs, medium-size businesses can choose a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with network monitoring, automated warnings, comprehensive reporting, Help Desk Call Center, and remote troubleshooting. For companies with mission-critical environments who need high availability networking, Progent can provide a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer mid-size business networks world-class availability, security and performance.
Offsite Employees Endpoint Security Online Support
24/7/365 Teleworker Cybersecurity Specialists
Progent can help small and mid-size companies to configure security protection solutions and deliver response expertise needed to support offsite workers.
Onsite Support Remote Support
24x7 Support Network Engineer
For mid-size companies who need network support, Progent offers a variety of alternatives including on-site help, on-line assistance, phone-based Help Desk, 24x7 support with automatic network monitoring, temporary staffing, business relocation services, application development, and professional consultation. For midsize businesses in California or other areas covered by Progent's field engineers, Progent offers professional in-person help for solving network issues rapidly and affordably.
Cisco Security Design Consultants
Networking Consultancy Services Cisco Certified CCIE
Progent's Cisco certified network infrastructure experts have extensive background helping Internet Service Providers to architect, implement, manage, tune, and troubleshoot high-availability, extensible network environments appropriate for shared public networks.
24x7x365 Microsoft 365 migration PowerShell IT Consulting
Exchange Online Archiving Configuration
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and local Exchange deployments. This allows you to have certain mailboxes hosted on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on schedule and on budget.
Cisco CUBE and ASR Routers Network Engineer
24/7/365 Cisco PSTN gateways Technical Support Services
Progent's Cisco CCIE-certified SIP infrastructure experts can assist you to design, deploy, maintain, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE-based SIP trunks and can provide affordable online or on-premises support to assist you to migrate smoothly to a modern communications ecosystem that delivers fast return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business Server or Lync for access to a SIP PSTN trunk.
Reports Microsoft T-SQL
MS SQL Server Programming
Microsoft SQL Server 2005 offers indispensable, standardized tools to IT professionals and network users, lessening the difficulty of creating, deploying, managing, and using enterprise information and database programs on platforms ranging from mobile devices to enterprise information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consultant with real-world experience and wide knowledge in designing and deploying data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Symantec Backup Exec Technology Professional
CrashPlan Backup Technology Professional
Progent can provide affordable remote access to engineers with expertise in a wide array of utilities and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux servers and workstations plus notebooks and handhelds. Progent offers expertise for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, CrashPlan, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to design, upgrade, or maintain backup solutions for a range of environments such as local, edge to datacenter, cloud-based, or hybrid.
Microsoft 365 Yammer Integration Troubleshooting
Network Engineer Microsoft 365 Teams Integration
Microsoft 365, formerly called Office 365, is Microsoft's extensive family of client productivity programs and cloud services available on a subscription basis. Microsoft 365 programs and cloud services are offered in an array of product bundles intended for customers ranging from individuals and households to enterprises. Progent offers fast and affordable online access to consultants with expertise in Microsoft, macOS, Apple iOS, and Google Android platforms. Progent can assist your business to understand the wealth of subscription options available with Microsoft 365 and configure your network with Microsoft 365 so you realize top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist you to create and manage hybrid networks that transparently combine on-premises and cloud-based resources.
Meraki 802.11ac Access Point Technical Consultant
On-site Technical Support Meraki Access Point Security
Progent's Cisco-Meraki Wi-Fi access point experts can assist you to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also help clients to incorporate other Cisco devices for centralized management.
High-Availability Systems Support
Award Winning Fault Tolerant Internet Connection Online Support Services
Progent's fault tolerant system experts offer reliability consulting, disaster recovery planning, system load balancing, 24x7 interoffice connectivity, 24x7 Internet interface design, fault-tolerant data center consulting, and other 24x7 operations services to show your organization integrate a 24x7 network for mission-critical applications. Progent possesses the experience to develop economical, non-stop systems by utilizing the expanding library of Microsoft Windows Cluster servers including Windows Cluster Server 2003, Microsoft SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can help you design a high-availability mutli-location network with a completely mirrored Internet interface and efficient network load balancing.
Aironet 802.11ac AP Upgrade Consultant
Setup and Support Aironet 3800 Access Point
Progent's certified wireless consultants can assist businesses of any size to plan, implement, administer and repair Cisco Aironet Wi-Fi AP solutions to provide the performance, coverage, density, scale, security compliance and ease of management needed for seamless connectivity between wireless and wired network infrastructure. Progent offers affordable online and onsite consulting services for both end-of-life and current 802.11ac Aironet wireless access points and Progent can help you design and manage deployments of indoor and outdoor/industrial Aironet APs.
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