Baltimore At Home Workforce Solutions Support Services
IP Voice Solutions Consulting and Support Services
Expanding your telecommuter workforce may have a major impact on IT architecture, security/compliance, and corporate culture. Progent has 20 years of background assisting SMBs to design, deploy, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Baltimore company to select the right tools and adhere to leading practices in building and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent offers support services ranging from as-needed expertise for getting you over challenging IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.
Progent's consultants can help Baltimore, Maryland companies to succeed with any aspect of building a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, data security, backup/restore solutions, and streamlined management.
VoIP Solutions for At-Home Workers
Extending the business phone system to accommodate telecommuters is critical to maintaining a productive at-home workforce. A variety of cloud-based VoIP platforms are used by small and mid-size businesses to server teleworkers. Many larger organizations depend on Cisco's modern or older products for VoIP management. Progent can help businesses of any size to plan or tune a remote VoIP service that provides the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to help organizations optimize their existing Cisco VoIP environments to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices such as IP phones, media processing products, VoIP gateways, and mixed media software deployed across the network. CUCM manages other combined media services like messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, visit Cisco Unified CM expertise.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your current CallManager environment or migrate smoothly to Cisco's current IP telephony products. To find out about Progent's support services for CallManager and Cisco's other early IP voice products, refer to Cisco CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN architecture to work with these VoIP solutions and provide as-needed configuration and debugging expertise.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Baltimore, Maryland company, call
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24-Hour Microsoft Office 2003 Networking Specialist
Integration Companies Microsoft Windows
Progent’s IT outsourcing support offerings for small businesses feature designing 2003 Server, .NET, and Microsoft BackOffice environments, managing upgrades to Microsoft Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk services, remote and on-site troubleshooting, fixing stubborn IT issues, and creating a comprehensive security plan. Progent can help you maximize system availability and performance with non-stop technologies, redundant network architecture, and proactive server monitoring. Progent also offers project management help for large-scale upgrades and can help with needs definition, product identification, BOM production, vendor selection, purchasing logistics, and complete documentation. Progent’s IT outsourcing help also includes training for office productivity software such as Office XP.
Amazon MWS integration training Developer Firms
Amazon MWS integration training Developer Firms
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, reduce their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.
SCVMM 2012 PowerShell Integration Support
Setup and Support SCVMM 2012 NVGRE Gateway
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist your business to upgrade from an earlier version of SCVMM or from a third-party virtualization management system, and Progent can help you to enhance and repair your current SCVMM 2012 environment to make sure you get maximum business value.
Live Communications Server Remote Technical Support
Microsoft LCS Server 2007 Online Technical Support
Microsoft Communications Server provides Instant Messaging and presence in a scalable, world-class solution featuring advanced security, transparent integration with other Microsoft software, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can realize lower costs and improved business efficiencies, enhanced worker productivity, and stronger intellectual property protection with this simple-to-manage, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server require careful planning and thought before installation. Progent's Microsoft-authorized consultants can deliver the expertise necessary to deliver all the advantages of Office Communications Server throughout your entire corporation.
Network Consultant Subcontractor Jobs
Recruiter Microsoft Consultant Job Opportunity
If you are an information technology engineer with technical support experience, teaming with Progent and helping our clients will enhance your abilities through interaction with our staff of motivated, world-class consulting experts. Progent's commitment to providing IT consulting and computer support to small companies will give you the chance to work in depth with decision makers and contribute significantly to the success of exciting organizations. In addition, Our virtual office environment offers the most advanced technology for off-site support and wireless access to help you to come up with speedy solutions when you take on business-critical issues.
Offsite Automated Backup Services Consultancy
Offsite BDR Services Technology Consulting
ProSight Data Protection Services offer small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical data, apps and VMs that have become unavailable or damaged due to component failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical data.
Cisco Expert Meraki Cloud Management Technical Consultant
Meraki Access Point Security Computer Consulting
Progent's Cisco Meraki Wi-Fi access point experts offer remote and onsite support services to assist businesses of all sizes to plan, install, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki wireless access points. Progent can help you to configure and manage Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as switches, routers and ASA firewalls to build a cohesive network infrastructure that provides the same connectivity, performance, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their location or device.
Best wireless LAN controller Configuration
5500 Wireless Controller Remote Support Services
Cisco's Catalyst line of Wi-Fi controllers streamline the management of Wi-Fi LANs by unifying the provisioning and control of wireless APs, tuning wireless performance by reducing the effect of RF congestion, enhancing wireless availability with fast failover, and hardening data security by identifying threats and analyzing traffic content based on user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to maintain and debug your current Cisco Wi-Fi environment or carry out an efficient transition to Cisco's modern wireless controller technology.
Certified Cybersecurity Management Consulting Services
24 Hour CISM Certified Security Management Professionals
Progent can provide the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of performance that IT security professionals are expected to master. It provides executive management the assurance that those who have earned their CISM certification have the background and capability to deliver effective security management and support services.
On-site Technical Support High Availability Data Center
Zero Downtime Data Center Consultant Services
Progent's Data Center consultants can show you how to select high availability data centers that match the specific needs of your company. Fault tolerant Internet Data Centers are particularly appealing to small businesses due to of their low cost and simplified logistics in comparison to pursuing a do-it-yourself strategy. Attempting to design an on-site data center that offers even a minimum level of fault tolerance is financially prohibitive for most small companies. Progent can show you how to get all the advantages of non-stop data centers and 24x7 colo sites by offering a complete range of consulting and maintenance services.
Cisco Video Conferencing Consultancy
Top Ranked Cisco Telepresence Consultants
Progent offers the support of a certified engineer with an extensive background integrating products from the major video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, and LifeSize and can assist your company to design, configure, expand, or maintain a telepresence solution that protects your current investment and optimizes the strategic value of your information network. Progent can also provide the services of infrastructure engineers able to assist businesses of any size to create and troubleshoot a network that provides the performance, dependability, protection, and scalability required to support your telepresence environment.
Problem Escalation Through Teamwork Service Provider
Problem Escalation Through Teamwork Technical Support Firm
Progent’s staff of Microsoft and Cisco Premier Certified consultants average longer than ten years of real-world professional background, in the trenches of IT service, performing a broad range of technical projects for a large mix of customers. Every Progent consultant shares a proven set of personal best practices which are combined into shared best practices training that Progent instills in its consulting staff. This ensures that you get not just expert IT help, but also a consultant with proven methods for applying technical knowledge to repair actual network problems efficiently.
At Home Workers Network Infrastructure Computer Consultants
Remote Workforce Infrastructure Support Outsourcing
Progent can assist small and mid-size businesses to design, implement and troubleshoot the network infrastructure required for telecommuters.
Project Server Development
Microsoft Project Server Workflow Class
Progent's Microsoft-certified engineers can provide advanced expertise in deploying, operating and troubleshooting any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad range of affordable online support services following proven best practices to assist businesses of all sizes to receive all the benefits of this powerful platform. Services offered by Progent include system planning, software configuration and migration, setting up safe collaboration among local and offsite users, network optimization, and specialized online training.
Remote Server Management Network Consultant
ProSight Patch Management Automation Support and Help
ProSight LAN Watch is Progent’s server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of vital devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent consultant so that all potential issues can be addressed before they can disrupt productivity.
64-bit Upgrade Engineer
64-bit Upgrade Support and Integration
Progent’s Microsoft-certified engineers can help your organization to update your application servers or desktops from 32 to 64 bits. Progent can assist you to understand the risks and benefits of migrating to 64-bit processing, design an affordable upgrade strategy that minimizes business interruptions, and provide economical, professional online support to aid you to install 64-bit operating systems and applications on your current computers.
ISA 2006 Firewall Consulting Services
Engineer ISA Server 2006
Secure Application Publishing with Internet Security and Acceleration Server 2006 provides greater control over intranet applications while enabling increased efficiency by making these resources accessible to legitimate remote or mobile users. ISA Server helps guard business applications, services, and data throughout all network components with stateful packet inspection and powerful publishing tools. Progent's Microsoft-expert ISA Server 2006 experts can help you plan, install, set up, and maintain Internet Security and Acceleration Server 2006 on your network so your business benefits from a smart and economical balance of protection, convenience, and performance.
Ubiquiti WiFi Professional
Professional Ubiquiti UniFi wireless LAN
Ubiquiti's UniFi line of Wi-Fi network appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed across multiple venues with thousands of APs can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies deployment, discovery, management, optimization, troubleshooting, monitoring, and reporting. Progent offers the skills of veteran wireless professionals who can help your organization to determine the benefits of UniFi technology for your business and assist you to plan, deploy, administer, and troubleshoot your UniFi solution.
Check Point Security Gateways Network Security Evaluation
24-7 Check Point 900 Firewalls Information systems Security Outsourcing
Progent's Check Point Software firewall consultants can help you plan, configure, and administer firewall environments built around Check Point NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent can also help you support legacy Check Point firewalls or upgrade efficiently to Check Point's next-generation firewalls.
24x7 Integration Co-managed Help Desk
Co-managed Support Desk Computer Consultant
Progent’s Shared Help Desk service makes it possible for your business to share the load for Help Desk services transparently between your in-house IT staff and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent’s Help Desk Co-management service is an advanced service desk solution based on the top shared professional services automation tool for managing service requests, ticketing, ownership, status tracking, and reporting.
Consultant Services Fully Redundant Network
High-Availability Interoffice Connections Engineers
Progent’s non-stop interoffice connectivity and 24x7 system infrastructure consultants can help small organizations achieve fault tolerant Interoffice connectivity by means of redundant networks featuring transparent failover. Progent’s CCIE engineers can plan and implement ultra-reliable Inter-office networks based on non-stop EIGRP routers or fault tolerant OSPF configurations of Cisco routers. Progent can show you how redundant connections and transparent fail-over can provide economical non-stop interoffice connectivity.
Email Virus Signature Consulting Services
Consultant ProSight Spam Filtering Services
Progent's ProSight Email Guard solution uses the technology of leading data security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter.
Citrix virtual Windows desktops Services
Citrix virtual Windows desktops Engineer
For Windows desktop virtualization, Progent can provide the support of a Citrix-certified XenDesktop consultant who can help your company to design a XenDesktop environment that improves the business impact of your IT network; configure XenDesktop software with your physical and virtual servers, end-user devices, and peripherals; migrate your older desktop virtualization software to current versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your IT staff to adhere to best practices to manage XenDesktop effectively.
Juniper SRX240 Router Security Auditing
Juniper SRX650 Router Security Certification
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Network Consulting ProSight DPS Hybrid Cloud Backup Services
Cloud Backup Security Remote Technical Support
ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of critical data, applications and VMs that have become lost or damaged due to component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's BDR specialists can deliver world-class support to configure ProSight DPS to to comply with government and industry regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical information.
Remote Security Firms SonicWall Capture ATP
Security Contractors SonicWall TZ Firewall
Progent's SonicWall firewall experts can show you how to deploy, maintain, and update SonicWall firewall devices including the newer SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISSP and CISA-certified cybersecurity consultants can help you incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your corporate processes.
Urgent ISA 2004 Firewall Network Consulting
Internet Security and Acceleration Server Engineer
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds creating corporate security solutions for IT networks with multiple sites, mobile users, and mission-critical eCommerce applications. A Progent ISA Server consultant can help your small or mid-size company plan and deploy a configuration of ISA Server 2004 that meets your IT protection needs without restricting your network.
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