Fast and Affordable Remote Help for Baltimore Computer Networks
Fast Phone Support for Baltimore NetworksFor companies located in Baltimore or anywhere in the state of Maryland, Progent offers online help for computer systems based on Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier engineers have provided remote support to companies in every state in the United States. (Refer to testimonials from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-qualified network specialists to help with challenging infrastructure problems, plus the services of CISA and CISSP-certified security consultants to help with advanced security design and diagnostic jobs.

Progent's remote technical support experts provide exceptional leverage because they have the real-world experience and are equipped with the sophisticated technology necessary to resolve the majority of information system issues quickly. This lowers immediate costs since solutions use up fewer billable minutes. Remote help also eliminates the cost of sending a consultant to your location. Your company benefits additionally with incidental expenses by reducing or eliminating network outages and associated losses stemming from business disruption, disgruntled clients, unproductive employees, and distracted executives. Progent's advanced online technical support expertise is particularly helpful for organizations that depend on public clouds for critical network infrastructure or software such as Microsoft Azure, Exchange Online, Amazon Web Service, Google Cloud Platform, or where on-premises IT support may not be an option.

Progent's billing policy for remote support is structured to stretch your IT service investment. Progent charges per minute for telephone-based consulting, so you owe exclusively for the support that you actually get. Unlike many online support firms, Progent requires no service activation surcharge or minimum job duration. Progent's one-minute granularity and clean policy for billing do away with situations where quick repairs somehow turn into large bills. Progent's skill at dealing with technical issues quickly means your business saves money.

Progent's Online Consulting and Technical Support Expertise
Over time, Progent has mastered an arsenal of customized technologies and field-proven methodologies which promote the highest level of effectiveness for online engineering help and repair for computer networks of all sizes. Progent offers protected Virtual Private Network support for gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Secure VPN access permits the consultants of Progent's remote service group to communicate with your network remotely without breaching system security.

Progent's sophisticated customer support reporting application stores comprehensive records for the service that Progent's clients have received. Progent's staff consultants have access to the records of all help delivered to each client by any engineer. This database of issues and solutions is stored as a quickly searchable support database that allows Progent's online technical professionals to share their knowledge with the whole team to ensure that the efficiency of Progent's technical support improves daily. Progent's high-level accreditations and working associations with important vendors such as Cisco and Microsoft open up additional massive technical support databases and permit fast access to manufacturers' internal support staff so Progent's online consulting specialists are able to determine the most efficient solutions promptly.

Online services offered by Progent to customers in Baltimore and throughout the state of Maryland include:

ProSight Flat-rate Managed Services for Small and Mid-size Businesses
Progent provides a family of affordable, flat-rate services intended to allow small and medium-size businesses to benefit from the same best-of-breed IT solutions deployed by many of the world's leading corporations. Progent's ProSight portfolio of IT management outsourcing services covers all key facets of modern networking such as email protection, security and compliance, cloud-based backup and disaster recovery, infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior machine learning technology to defend endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which routinely evade legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including blocking, infiltration detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services offer affordable in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers firewall protection, intrusion alerts, endpoint management, and web filtering through leading-edge tools incorporated within a single agent accessible from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you prove compliance with legal and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent's consultants can also help your company to set up and test a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and allows fast recovery of critical files, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your critical information. Read more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to provide centralized control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway device adds a further level of inspection for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays inside your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to map out, monitor, enhance and troubleshoot their networking hardware such as routers and switches, firewalls, and wireless controllers as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding appliances that need critical updates, or isolating performance bottlenecks. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your designated IT staff and your assigned Progent engineering consultant so that any potential problems can be resolved before they can impact productivity Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hardware environment without a lengthy and technically risky configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save up to 50% of time spent looking for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size businesses to get an objective assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory system. Both versions also include a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler management, improved compliance with data security requirements, more efficient utilization of network resources, faster problem resolution, more dependable backup and recovery, and increased uptime. Read more information about Progent's ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief interview with a Progent backup/recovery consultant. The interview is intended to help assess your organization's ability to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information concerning your current AV defense and backup/recovery platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective security and backup environment that meets your business needs. For additional information, see The ProSight Ransomware Preparedness Report.

Special Consulting Programs Offered by Progent
Progent can provide the skills of world-class remote consulting professionals for contract information technology projects. Billing rates for ongoing development or consulting projects are determined based on the qualifications of the consultants required. Progent's background in these important areas of information technology enables customers to complete major projects economically and on schedule. Progent's special online engineering services include:

  • Call Center Support
    Progent's Help Desk Call Center support alternatives for companies with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk Call Center services, shared Help Desk services, and Help Desk process consulting. Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that manages all aspects of online desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent offers help desk services at a significant discount from Progent's regular desktop service rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to resolve the most problems.

    Progent's Call Center consulting support can guide you in building an effective new Help Desk or revamping your existing organization, selecting or customizing Call Center software products to address the unique requirements of your corporation, or adding temporary phone support personnel to reinforce your internal Help Desk group to handle high-demand situations like software migrations, mass upgrades, or rolling out new business software.

    Progent's Help Desk Call Center team of veteran network consultants offers your customers in Baltimore or anywhere in the state of Maryland quick contact with a reliable network service resource with years of experience delivering phone help and online troubleshooting for IT systems powered by Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's focus is to earn the Help Desk the reputation as a key contributor to business success, and Progent's policy is to solve rather than simply record network problems.

  • Business Applications Support: Education, Custom Programming, and Troubleshooting
    Progent's Applications Experts Team offers phone-based and in-depth engineering support and training in key application areas such as ERP, MRP, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, programming, and education for popular Microsoft applications including Microsoft CRM, MS Office Project, Office 365 Word, and Microsoft Office 365 Excel. To learn more on Progent's expertise, programming, and training services, go to Progent's Business Application Experts Services.

  • Centralized and Streamlined Management of Hybrid Cloud Networks
    System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10; seamless management of heterogeneous networks that incorporate Linux, Hyper-V and VMware vSphere; and better cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants can provide advanced remote and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to design and configure a new implementation of System Center 2016, extend or optimize an existing one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center environment.

  • Online Hybrid Network Monitoring and Reporting Support
    Progent can deliver companies in Baltimore, or anywhere in the state of Maryland, remote hybrid network monitoring by providing System Center Operations Manager consulting services and Microsoft System Center 2012 Operations Manager (SCOM 2012) support. Progent can configure SCOM for your environment so your IT support is proactive rather than reactive. By anticipating looming problems before they result in full-scale emergencies, system monitoring can ward off inconvenient and expensive service breakdowns. Progent can also assist with network monitoring products like Nagios and MRTG to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or networks that incorporate a variety of operating systems.
How Your Baltimore Company Can Contact Progent's Online Service Experts
To contact Progent about urgent phone-based support with Microsoft, Apple macOS and OS X, or Linux computer systems, visit Progent's Urgent Phone-Based Help, phone 1-800-993-9400, or visit Contact Progent. For offices and new businesses in Baltimore or throughout the state of Maryland, Progent's online computer support specialists can deliver professional and economical IT support whenever your business requires it. More than 15 years of offering online tech support has earned Microsoft Partner status for Progent's consulting experts and has allowed Progent to develop world-class troubleshooting skills and to fine tune remote connectivity technology to repair computer problems quickly while avoiding the cost and lost time that comes with on-premises support calls.

Even if your Baltimore company has a regular independent consultant or employs an in-house organization that know how to handle typical computer issues, Progentís Microsoft certified consultants can still provide a convenient and transparent virtual expansion of your on-site resources in cases when your regular IT support personnel either lack the time or the expertise to fix sudden network crises or particularly challenging integration projects.

Benefits of Progent's IT Support for Organizations in Baltimore
Progent's online technical help services enable your Baltimore business to realize the advantages of immediate, enterprise-level IT support without the expense of maintaining a full-time IT staff. Your network will derive greater business worth by being increasingly reliable, efficient, and protected. Benefits to your company include:

  • Convenient remote expansion of your local IT resources
    For most businesses in Baltimore and throughout Maryland, local computer service providers, whether made up of independent consultants or an internal maintenance staff, can resolve the majority of network issues. However, IT crises might occur when local support personnel are overstretched or absent, and some problems may involve IT products that is beyond the scope of your onsite support personnel. In these cases, Progent's on-call support specialists give you a convenient, quick, and affordable solution to supplement your regular help and to pass on valuable information to improve your ability to resolve downstream issues locally.

  • Reduced Reliance on Freelance Consultants
    For IT maintenance, smaller offices commonly depend on independent freelance service providers. Although independent consultants carry less overhead than big service firms and can often charge marginally less, they are sometimes overextended, making it difficult to respond quickly to crisis situations. If a freelance service provider is occupied with another client, ill, on a trip, or in training, the absence of reserve help may force your business to wait for assistance during an emergency. As your network grows, network unavailability and problems with vital applications are more costly. The budget you thought you were saving on an independent can be consumed fast by reduced productivity. Progent provides a dependable source of backup support experts to insure your IT system stays available.

  • Create a Scalable Foundation for Smooth Expansion
    Organizations typically start with an IT architecture created on a shoestring budget. Lacking a strong framework, band-aid repairs can get thrown onto a shaky foundation. When a company grows, stability and expandability problems can hinder the success of the business. These poorly designed environments need proper analysis, smart strategic planning, and wide IT knowledge to evolve to a system architecture that can provide the stable foundation to handle critical business requirements and ease future growth.

  • Work with Solution Providers Instead of Technology Vendors
    Smaller companies need advice and technical education to negotiate an increasingly complex array of technology options capable of promoting business growth and enhancing productivity. These companies hardly need a computer engineer who is attempting to resell a certain vendor's products. Network consulting and product selling can result in a situation where the recommended solution is built around a profitable technology instead of the true needs of a client. Progent avoids these conflicts of interest by selling just services instead of products. This enables Progent to align technical consulting with the best needs of clients.

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's head count, breadth of technical background, fine tuned remote support software, and familiarity with corporate IT allow offices to escape the limitations of excessive dependence on smaller consulting firms, independent freelance service providers, or over-stretched internal resources.

Progent stands out by offering:

How Does Our Company Start Receiving Remote Technical Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, go to Immediate Technical Support.



An index of content::

  • 24-7 Baltimore Crypto-Ransomware Repair Help Baltimore Baltimore, MD Baltimore Crypto Recovery Consulting

  • Catalyst 3560 Switch Support and Setup
    Award Winning Catalyst Switch Network Consulting

    With Cisco Catalyst switches for small and medium-sized companies, Cisco enables organizations to gain the full benefits of bringing intelligence to their IT infrastructures. Cisco's switch technology allows you to enable features that make your IT network sufficiently available to accommodate time-critical needs, expandable to facilitate growth, secure enough to protect confidential data, and designed for prioritizing and managing all traffic to optimize system operations. Progent's CCIE certified engineers can show you how to select and integrate Cisco switches that make sense for your company. Also, Progent's CISM certified security specialists can show you how to create a strategic protection policy and configure Catalyst switches so they powerfully support your security policies. Cisco Catalyst switching products that Progent supports include the Cisco Catalyst 2940 switches, Cisco Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.

  • IT Consulting Services Baltimore, MD
  • 24-Hour ProSight Phishing Defense Professionals Hyper-V Security Remote Support Services
  • 24/7 Wireless Link Technical Support Services Immediate Remote Troubleshooting Ubiquiti WiFi access point
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  • Access to External Support Databases Network Security Consulting 24/7/365 Microsoft Solutions Framework Project Methodology System Recovery
  • After Hours CISSP Certified Security Microsoft Windows 7 Evaluation Computer Consultants MCSE Expert Certified Windows 7 Training Computer Consulting
  • After Hours ISA 2004 Standard Edition Server Online Technical Support ISA 2004 Standard Edition Server Network Consultants
  • Aironet 2700 Access Point Network Engineer Remote Support Aironet Wave 2 AP
  • Aironet Wave 2 AP Computer Consultants Outsourcing Aironet 1700 Access Point
  • Backup Exec Specialists Specialists HP Data Protector
  • Baltimore, MD Migration Consulting
  • Baltimore At Home Workers Consulting nearby Baltimore - Cloud Integration Systems Consulting At Home Workforce Consulting Experts - Baltimore - Cloud Integration Systems Expertise Baltimore Towson

  • Outsourcing Mac Email client for Exchange
    Integration Services Mac unified messaging

    Exchange Servers and Macintosh computers can work together efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Exchange so your Mac users are able to collaborate with teammates who use Microsoft Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can collaborate, allowing Mac users to get and send email, search the GAL, import addresses, synchronize appointments, and alert people to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are working. Progent also offers specialized onsite Entourage training.

  • Baltimore Server Migration Specialists
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  • Baltimore Computer Networking Baltimore, MD Specialists
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  • Baltimore Setup CISM Security Security Baltimore County Small Business Computer Consultant
  • Baltimore, MD MS Dynamics GP Baltimore Reseller - Training Consulting 24/7/365 Baltimore Microsoft Dynamics GP (Great Plains) Upgrades Support Services
  • BlackBerry BES Server Configuration Services Port of Baltimore BlackBerry Technical Support Companies Port of Baltimore
  • BlackBerry Enterprise Server Express Online Support Services BES Express Consultant
  • BlackBerry Enterprise Server Network Consulting BlackBerry Synchronization Network Consultants
  • CCDP Certified Jabber and Office 365 Professionals Cisco Certified Expert Jabber Troubleshooting Computer Engineer
  • CCDP Expert Certified Cisco RADIUS Security Online Troubleshooting 24-Hour VPN Support
  • CCIE Certified Network Consultants Catalyst 4500 Switch Catalyst 4500 Switch Technical Support
  • CRISC Certified Cybersecurity Integration CRISC Certified Risk Monitoring Outsourcing

  • Linux Network Monitoring, Nagios and MRTG Professionals
    MRTG for Linux Specialists

    Nagios and MRTG are useful, free monitoring utilities that run on the Linux OS and can be deployed to analyze UNIX networks, Microsoft Windows systems, or mixed-platform environments where Linux and Windows coexist. The Nagios monitor lets system managers to monitor network services such as SMTP, HTTP, SSH, and PING. MRTG permits you to track the traffic in and out of SNMP network appliances such as servers, routers, and switches. Progent's network integration engineers can show you how to use both these tools to tune and repair your computer network.

  • Catalyst Switch IPv6 Consultant Catalyst Switch IPv6 Network Consulting

  • 24-Hour OS X Troubleshooting Services
    Remote Mac Online Consultant

    Progent offers nationwide remote phone support and troubleshooting services for businesses who operate macOS and OS X environments or whose information systems include a mix of Mac and Microsoft Windows products. Progent's consultants can provide Apple macOS and OS X users a range of IT services including desktop assistance, upgrading to the current version of macOS from other earlier versions of macOS or OS X, plus expertise with Mac applications. Progent can also assist you with Apple iPhone and Apple iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online IT help provides optimum leverage for your IT dollar by preserving client efficiency and shortening the hours charged for computer analysis and repair. Advanced online support tools and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and money by going to your location. In the vast majority of situations your network issues can be remediated over the phone or via a mix of phone support and online connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISA and CISM premier security professionals to assist with the toughest system problems.

  • CentOS Linux Online Technical Support Remote Technical Support Red Hat Linux
  • Cisco ASA 5500-X with Firepower Onsite Technical Support 24-Hour Cisco Firesight IT Services
  • Baltimore Network Consulting Companies
  • Cisco ASA Firepower Computer Consulting ASA Firewalls with Firepower Network Consultant
  • Cisco ASA firewall VPN Remote Consulting 24 Hour Cisco ASA Configuration Configuration

  • Microsoft Lync Server 2013 Consultants
    Lync Server 2013 security Professional

    Lync 2013, renamed Skype for Business, allows businesses of any size to build a manageable and protected communications environment that permits a BYOD computing style with instant messaging, presence, audio/video and web meetings with app sharing and whiteboard, as well as IP and PSTN telephony across a broad assortment of desktop and mobile devices. Progent's certified Lync 2013 consultants and system integrators can help you to assess the advantages of Lync 2013, design an in-house, cloud-resident (with Lync Online) or hybrid topology appropriate for your current and long-term goals, deploy Lync 2013 in a way that expedites your ROI, and deliver custom online and onsite training to your management staff and users. Progent has in-depth expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist you to combine Lync 2013 with key Microsoft Office and Office 365 apps such as Outlook and PowerPoint.

  • Cisco Continuous Data Protection Engineer Consult Cisco Continuous Data Protection
  • Baltimore Migration Firm
  • Cisco Spam and Virus Blocker Computer Engineer Cisco NSS3000 Technology Professional

  • Automatic Failover Support and Integration
    Automatic Fail-over Consultant

    Progent's Cisco-authorized network engineers can show you how to build an economical, 24x7 Internet configuration architecture that can deliver 24x7 Internet access via a wide array of high availability Internet access products and services including non-stop BGP, automatic fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to help you apply the most current technology for fault tolerant Internet access to create a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to create non-stop Internet availability.

  • Consult VMware Site Recovery Manager Specialist VMware Site Recovery Manager and NetApp
  • Consultant Rates Small Business IT Outsourcing Companies Network Consultants Consultant Hourly Rate
  • Consulting Google Cloud VM Google Cloud Natural Language Professionals

  • Integration Support Windows and Linux
    Linux, Windows Professional

    If your office computer system mixes Linux technology platforms with MS Windows, Progent can assist you to integrate your servers into a unified environment that permits all your OS platforms to coexist for simple administration, transparent information exchange, high reliability, superior performance, and tight protection. Progent's UNIX/Linux and MS Windows integration support services feature network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and troubleshooting, on-site technical support, and Help Desk services.

  • Consulting Group Exchange Server 2013 Computer Outsourcing Consultant Exchange Server 2016 Baltimore Downtown
  • Consulting Organization Microsoft SQL Server 2017 Baltimore Downtown Implementation Consulting Companies Microsoft SQL Server 2017 Baltimore Downtown
  • Email Intent Analysis Specialist ProSight Email Guard Spam and Virus Filtering Service Consultant
  • Emergency Small Business Network Consulting Firms Windows Server 2012 R2 Port of Baltimore Microsoft Windows Server 2016 Network Administration Port of Baltimore
  • Exchange 2000 Upgrade Exchange 2000 Server Upgrade Support and Help

  • Network Management Upgrade
    Network Management Install

    Progent's Cisco-Certified network management consultants can show you how to run Cisco's network management utilities along with a selection of powerful third-party applications to build a complete network management strategy in order to keep your environment running smoothly, fully utilize expensive resources, protect your data, revive rapidly from hardware failure or deliberate attacks, and enable you to expand or repurpose valuable resources sensibly and affordably as your company grows.

  • ISA 2004 Enterprise Edition Server IT Services 24x7 ISA Server Network Consultants

  • PowerPivot for Excel On-site Support
    Biggest Specialists Microsoft Denali

    Progent offers the support of certified consultants and seasoned database application programmers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and security professionals to help you to assess the likely advantages of SQL Server 2012 for your business, set up test environments at your site or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define a cost-effective and secure IT infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

  • Immediate Cloud Backup Security Remote Troubleshooting 24-7 Consultant Services ProSight DPS Cloud Backup Services
  • Immediate Small Medium Business Design Companies Outsourcing Companies Mid-sized Office
  • Infor SyteLine CloudSuite Job Costing Consulting Infor SyteLine CloudSuite General Ledger Technology Professional
  • Integration Services Windows 7 Migration IT Consultants Microsoft Windows 7 Evaluation

  • Cisco and Microsoft Certified Experts Acronis Backup Consult
    Mozy Engineers

    Progent offers economical remote access to engineers skilled in a wide range of utilities and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and handhelds. Progent offers consulting support for leading data protection products including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, MozyPro, Retrospect for Macintosh, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can assist you to design, enhance, or maintain backup/restore systems for a range of environments including local, edge to datacenter, cloud-based, or hybrid.

  • Job MCSE MCSA MCDBA MCIPT MCA Remote Consulting Baltimore Towson Computer Consultant Subcontractor Baltimore Towson
  • Largest Support and Help ProSight Automatic Patch Management Automated Server Management Network Consultant
  • Lync Server 2013 topology Services Lync Server 2013 and SQL Server Consulting Services

  • Cisco TelePresence System 3210 Specialists
    Consultancy Polycom Video Conferencing

    Progent can provide the expertise of a veteran consultant with years of hands-on experience configuring, managing, and enhancing video conferencing platforms from top-tier vendors such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network management group, your ISP, and your video conferencing technology vendor to assist your company increase the business value of your video conferencing solution.

  • MCSE Expert Certified Windows 7 Upgrade Consultant Microsoft Windows 7 Migration Remote Technical Support

  • ASA Firewalls Support Outsourcing
    IT Consulting ASA 5500-X Firewall with Firepower

    Progentís Cisco-Certified technology experts offer experienced PIX Firewall support services encompassing architecture, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers strong user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of security, speed and availability for business networks of all sizes. PIX firewalls are build around a hardened, specially designed operating system, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and flexible administrative solutions. Progentís network consultants can show you how to select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • MS Office Communications Server 2007 Consultants Microsoft IM Infrastructure Consulting Services

  • 24/7/365 Maintenance GIAC Certified Intrusion Analyst (GCIA)
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    Progent offers clients access to engineers who have earned some of the IT industry's most prestigious credentials. Progent believes that customers have the right to be sure that their computer service professionals have accredited training plus extensive real-world backgrounds so that Progent's customers can engage Progent's support with confidence. In many cases, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially better vendor support than is available to non-certified consultants, enabling Progent to deliver customers a better level of IT service. In addition, recognized certifications such as CISA or ISSAP for network security can aid enterprise clients to show compliance with regulatory requirements by using the services of recognized IT professionals.

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    System Center 2016 Operations Manager is designed to promote top performance and dependable uptime for critical applications by providing centralized, cross-platform tracking of physical and virtual infrastructure deployed across on-premises datacenters and private and public clouds. Progent's SCOM consulting group can provide world-class remote and onsite support to assist businesses of all sizes to design, implement, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can assist you to migrate to Operations Manager 2016 from earlier versions or from different monitoring products, or combine a variety of monitoring tools into a unified IT management solution. Progent can also help you extend your SCOM 2016 environment to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.

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    Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, optimizing and repairing System Center Operations Manager solutions and offer companies of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your datacenter effectively, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs according to leading practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or onsite technical support to help you to fix serious issues detected by System Center 2012 Operations Manager.

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