Fast Online Technical Support for Baltimore Maryland Computer Systems
Immediate Phone Help for Baltimore SystemsFor organizations in Baltimore Maryland, Progent offers remote technical support for computer systems based on any mix of Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified professionals have provided remote support to businesses in every state in the U.S. (Check out testimonials from Progent's clients.) Progent also can furnish the consultation services of Cisco CCIE-qualified network specialists to handle challenging networking issues, plus the assistance of CISA and CISSP-qualified security experts to help with advanced security architecture and troubleshooting issues.

Progent's remote technical support engineers offer excellent leverage because they possess the real-world experience and have access to the advanced tools necessary to resolve the majority of information system issues rapidly. This lowers direct costs because solutions require fewer chargeable minutes. Online help also eliminates the cost of dispatching an engineer to your site. Your organization benefits even more in indirect costs by reducing or eliminating system outages and related losses resulting from business disruption, upset clients, idle employees, and de-focused management. Progent's advanced remote technical support know-how is especially important for organizations that rely on public clouds for vital infrastructure or applications such as Microsoft Azure, Office 365 Exchange Online, Amazon Web Service, Google Cloud Platform (GCP), or where onsite support may not be useful.

Progent's pricing policy for remote support is designed to leverage your network support investment. Progent charges on a per-minute basis for telephone-based consulting, so you are invoiced just for the services that you actually get. Unlike many remote support companies, Progent imposes no initialization fee or minimum fees. Progent's per-minute billing unit and clean policy for pricing eliminate scenarios where speedy. minor fixes somehow turn into big tabs. Progent's penchant for dealing with technical issues efficiently means your business spends less money.

Progent's Online Consulting and Technical Support Expertise
Over the years, Progent has fine tuned a collection of customized tools and proven processes which allow the highest level of efficiency for online engineering help and repair for IT networks of all sizes. Progent offers protected VPN support for VPN gateways from multiple popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN technology permits the engineers of Progent's remote service group to interface to your company's network without violating network security.

Progent's proven customer support database application includes comprehensive histories describing the service that Progent's clients have been provided. Progent's authorized consultants have access to the history of all help provided to every client by every Progent engineer. This database of trouble tickets and solutions is organized as a quickly searchable proprietary database that allows Progent's remote support professionals to communicate their knowledge company-wide to ensure that the value of Progent's support services grows daily. Progent's advanced certifications and working associations with important vendors such as Cisco and Microsoft open up additional vast technical support knowledge bases and allow fast access to vendors' internal product engineers with the result that Progent's online service specialists can find optimal resolutions in the least time.

Online services offered by Progent to customers in Baltimore Maryland include:

Progent's ProSight Flat-rate Managed Services for Small and Medium Size Businesses
Progent provides a family of low-cost, flat-rate managed services intended to enable small and mid-size businesses to benefit from the same best-of-breed IT solutions used by many of the world's top enterprises. The ProSight series of network monitoring and management services addresses all critical areas of modern networking including email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior analysis technology to guard endpoints as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to address the entire malware attack lifecycle including protection, infiltration detection, mitigation, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering via leading-edge tools packaged within one agent accessible from a single console. Progent's security and virtualization experts can help your business to design and configure a ProSight ESP environment that addresses your organization's specific requirements and that allows you demonstrate compliance with legal and industry data security standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also assist you to install and test a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital data, applications and VMs that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide world-class expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your critical data. Find out more about ProSight Data Protection Services Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security vendors to provide web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a further level of inspection for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized organizations to diagram, monitor, optimize and troubleshoot their networking appliances such as routers, firewalls, and access points plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that require important updates, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT personnel and your assigned Progent consultant so that all looming problems can be addressed before they can impact productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to a different hosting solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate up to half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether youíre planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost way for small and mid-size organizations to get an objective evaluation of the overall health of their IT system. Based on some of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified team of IT experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory (AD) environment. Both also include a year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost management, improved compliance with information security regulations, more efficient utilization of network assets, quicker problem resolution, more reliable backup and recovery, and higher availability. Read more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief discussion with a Progent information assurance expert. The fact-finding interview is designed to help assess your company's preparedness either to stop or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to collect information about your existing antivirus tools and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to create an efficient security and backup/recovery system that meets your company's requirements. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Available from Progent
Progent offers the services of seasoned remote consulting professionals for contract information technology programs. Progent's charges for ongoing consulting tasks are set according to the level of expertise of the consultants involved. Progent's experience with these important areas of information technology enables customers to execute critical initiatives within budget and on time. Progent's special remote consulting solutions include:

  • Call Center Services
    Progent's Help Desk Call Center programs for companies with environments that incorporate Microsoft, Cisco, macOS and OS X, UNIX, or Linux platforms include comprehensive Call Center services, shared Helpdesk services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end solution that manages all facets of online desktop technical support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and management reports. Progent provides help desk services at a significant discount off Progent's normal desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve challenging problems.

    Progent's Call Center consulting expertise can support you in creating an efficient new Help Desk Call Center or enhancing your established one, selecting or enhancing Help Desk software to handle the special demands of your company, or adding occasional phone support staff to supplement your internal Help Desk team to deal with unusually busy scenarios like software migrations, major upgrades, or installing brand new business software.

    Progent's Call Center staff of seasoned network experts gives your computer users in Baltimore Maryland rapid contact with an efficient technical support group with years of experience providing phone help and online repair service for networks that incorporate Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux components. Progent's charter is to give the Help Desk Call Center perception as a major driver of company productivity, and Progent's intent is to solve instead of just annotate network problems.

  • Business Applications Support: Training, Customization, and Integration
    Progent's Applications Experts Team offers remote professional consulting expertise and education in specific business application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide expertise, customization, and training for popular Microsoft applications such as Microsoft CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. For more information about Progent's consulting, custom development, and training services, go to Progent's Applications Experts Group.

  • Unified and Automated Administration of Hybrid Cloud Networks
    System Center 2016 unifies and automates the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer world-class online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and configure a new deployment of System Center 2016, expand or optimize an existing one, upgrade efficiently from a prior release of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent can deliver organizations in Baltimore Maryland online IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) consulting services and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can tune Operations Manager to accommodate your business so that your IT support is proactive rather than reactive. By detecting potential issues before they result in network outages, remote monitoring can avoid stressful and expensive service crises. Progent can also use server and infrastructure monitoring products such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X systems, Windows environments, or networks based on a combination of operating systems.
How Your Baltimore Company Can Contact Progent's Online Service Experts
To get in touch with Progent about urgent phone-based help with Microsoft, Apple macOS and OS X, or Linux/UNIX environments, go to Progent's Urgent Phone-Based Help, call 1-800-993-9400, or visit Contact Progent. For companies and new ventures in Baltimore Maryland, Progent's phone-based network support specialists can provide effective and affordable system help the instant your business has to have it. Long experience offering remote technical assistance has led to Microsoft Partner certification for Progent's consulting experts and has allowed Progent to acquire high-end troubleshooting capability and to fine tune remote access tools to repair IT problems rapidly while eliminating the expense and lost time associated with in-person service calls.

Even if your Baltimore office has a local independent support technician or maintains a full time organization that know how to handle ordinary network issues, Progentís Microsoft certified consultants are available to provide an easy and seamless virtual extension of your on-site resources in cases when your usual IT support personnel either lack the availability or the experience to resolve sudden network emergencies or especially complicated integration problems.

Details of Progent's Online Network Support for Baltimore Maryland
Progent's online help, remote repair, system security consulting, and system management services give businesses in Baltimore Maryland the greatest leverage for your support budget. Whether you require one-time telephone help and remote network repair or full-time Help Desk call center support and network administration, Progent's professionals can provide your office enterprise-level IT support while permitting you to eliminate the cost and hassle of maintaining a large in-house IT organization. Highlights of Progent's online help services include:

What Makes Progent Unique from Other Support Firms?
Progent is a Microsoft Certified Partner support company and Progent's head count, breadth of IT knowledge, fine tuned support software, and familiarity with corporate IT enable offices to escape the limitations associated with excessive dependence on smaller service organizations, individual freelance consultants, or over-stretched in-house IT help.

Progent adds value by offering:

  • Best Practices
    Progentís team of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world professional background, in the trenches of IT support, executing a broad variety of IT tasks for a large array of customers. Each Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide leading practices standards that Progent instills in its consulting personnel. This means that you get not only expert technical skills, but also a support engineer with field-tested approaches for using technical knowledge to fix real-world IT problems rapidly.

  • Value Pricing
    Progent's pricing model is to charge for online service and on-premises help by the minute. As a result, you are charged exclusively for delivered support. Progent does not impose a higher rate for after-hours or urgent support, and within California or in regions where Progent provides on-premises service, Progent does not charge for travel except for emergency support where on-site time is less than 4 hours. Also, Progent applies no initialization charge and asks no retainer for support services delivered during normal working hours. Many service organizations demand substantial minimum payments or charge for each quarter hour or longer. Progent's one-minute granularity avoids large invoices for fast fixes so you will not be forced to allow minor problems to stay unaddressed.

  • Complete Records of IT Services
    Progent has created a comprehensive service reporting system that stores and formats detailed documentation for all delivered services. Unlike many freelance consultants or local service organizations who offer minimal documentation or specifics of services done, each service delivered by Progent is tracked by full documentation. Every Progent consultant has use of the support documentation transmitted by each staff member to every client. The practice of detailing and organizing service records allows more effective service and eliminates a variety of typical problems such as when a service client is virtually held captive to a consultant who refuses to let go of vital service information.

  • Remote Server Monitoring with Microsoft Operations Manager
    Progent is one of the only support firms to offer round-the-clock remote tracking services based on Microsoft System Center Operations Manager. Microsoft Operations Manager causes your network maintenance to be proactive instead of reactive. By uncovering potential problems before they result in downtime, system monitoring can keep your IT network from stressful and expensive availability losses.
How Does Our Company Start Getting Remote Network Help from Progent?
To get started with Progent's online help offerings or to find out more about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent need for IT support, visit Immediate Network Support.



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    SharePoint Business Connectivity Services Online Support Services

    Progent's Microsoft engineers offer affordable online support and development services to help you to plan, implement, administer, and maintain SharePoint 2010 installations that can feature web pages able to function as intranets, extranets, document and media management tools, wikis, data warehouses, business information systems, enterprise search, workflows, and other tools to support and improve information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's popular office productivity applications including Excel, Word, Outlook, and Visio. Progent can help your business to upgrade from earlier versions of SharePoint or move a mix of web applications into a consolidated and easy-to-manage SharePoint 2010 environment.

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    Information Technology Consulting Microsoft SMS

    Progentís Microsoft certified consultants offer small and medium size businesses enterprise-grade consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install important applications quickly and reliably to specified users, reduce software expense and stay compliant by determining usage profiles, improve Windows protection by improving your awareness of weak points and by installing critical updates, manage your external workforce through accepted standards independent of connection or geography, and reduce operational costs by fully exploiting the management functions incorporated into Windows. Progentís SMS engineers can help you use SMS economically for automated software and application deployment, security patch administration, and resource tracking management including program and hardware inventory.

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  • Office SharePoint Server 2007 Network Consulting SPS IT Services
  • On Demand IT Staffing Support and Integration On Demand Staff Augmentation Services Support

  • Remote Support Services Exchange 2016 Migration
    Exchange 2016 Migration Planning Integration Support

    Progent can assist you in all phases of your upgrade to Microsoft Exchange 2016 including planning HA system topology for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for fault-tolerant client access services; planning, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.

  • Baltimore, Maryland Network Architect
  • On-site Technical Support ISA 2004 Firewall Internet Security and Acceleration Server Consulting Services

  • ProSight Remote Infrastructure Monitoring IT Consulting
    Automatic Network Diagrams Consultants

    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, enhance and debug their networking appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration of virtually all devices on your network, tracks performance, and sends notices when issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding devices that require important updates, or resolving performance issues.

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  • Online Support Services Cisco Prime Infrastructure Aironet 1800 Access Point Remote Support Services
  • Online Troubleshooting SMS Upgrade Top Rated Microsoft Expert Systems Management Server 2003 Remote Consulting
  • Baltimore Information Technology Installation Service
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  • Private Cloud Solutions Consulting Private Clouds for Small Businesses Engineers

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    ProSight Email Denial of Service Protection Professionals

    Progent's ProSight Email Guard uses the technology of top data security companies to provide centralized control and world-class protection for your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from reaching your network firewall. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of analysis for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.

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  • Remote Support Network Engineering Virtual Office Job
    Home Based Network Consultant Job

    Progent's business climate will make you a better professional by improving your technical skills and increasing the satisfaction of your customers. Progent delivers this commitment by attracting the top professional experts for you to work with, offering a state-of-the-art network and communications infrastructure, using specialized software tools to deliver the highest quality of support, and by streamlining proven operational structures for finding and keeping clients.

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  • Microsoft Exchange 2016 Upgrade Planning Computer Engineer
    IT Consulting Microsoft Exchange 2016 Migration

    Progent can assist your business in all phases of your migration to Exchange 2016 such as planning high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; specifying storage requirements for your VMs, databases and logs; setting up HLB for fault-tolerant CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).

  • Progent Small Company Network Support Consultants Progent Startup Companies Migration
  • Remote Consulting Windows Server 2008 R2 Windows 2008 R2 Professionals
  • Remote Support Services Microsoft Exchange 2003 Upgrade 24x7x365 Exchange 2003 Server Upgrading

  • Exchange Server 2016 Migration Planning Integration Support
    Microsoft Exchange Server 2016 Migration Planning Online Technical Support

    Progent can help you in any and all facets of your migration to Exchange 2016 including planning HA infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; providing client remediation with Office desktop or Office 365; and configuring Outlook on the web.

  • Remote Workers Baltimore Consulting and Support Services - Data Protection Solutions Consulting Services Baltimore, MD Immediate Baltimore Work at Home Employees Backup/Restore Technology Consulting Services Baltimore Downtown
  • SCCM 2012 Patch Management Online Help Microsoft Experts Integration Support System Center 2012 Configuration Manager

  • IT Consulting 64-bit Upgrade
    64-bit Computing Consultant Services

    Progent's Microsoft-certified engineers can help you plan, document, carry out, manage, and repair a system-wide migration to 64-bit server and client OS software and applications. Progent can help you test your 64-bit environment to verify that it handles all of the important 32-bit programs which you intend to keep plus the new 64-bit editions of software you plan to install.

  • Outsourcing Company Baltimore, Maryland
  • SCVMM 2012 Live Migration Consultants Top VMM Database Remote Technical Support
  • SQL Server 2014 Disaster Recovery Consultant Services SQL Server 2014 Security Engineer
  • Security Consultant WatchGuard Firebox WatchGuard Firewall Firewall Audit
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  • Services Dell DRAC Dell DRAC Engineers
  • SharePoint Integration Services Baltimore, MD Microsoft SharePoint 2010 Information Technology Consulting Baltimore

  • Microsoft Exchange 2007 Consulting
    Online Support Services Exchange Server 2007

    Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids network disruption, reduces ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-site upgrades, Progent has the experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design services include assistance with the integration of third-party add-ons to Exchange Server 2007 and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.

  • Skype for Business and Cloud Voicemail Consulting Services Skype for Business Back End Server Specialists

  • Dynamics GP VBA Consulting
    Consulting Dynamics GP BizTalk Adapter

    Progent's expert solution designers and software developers can help your company to build customizations to Microsoft GP/Great Plains that address the special needs of your business without losing the benefits of Windows integration and connectivity. Progent can also provide help with a variety of development technologies that can be utilized to build user-interface and data integrations with Microsoft GP/Great Plains. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, Integration Manager and ODBC.

  • Skype for Business and Quality Dashboard Consultant Skype for Business conference bridges Specialists
  • Solaris Migration Consulting Upgrading Solaris
  • Baltimore Small Business IT Consulting
  • Specialist Lync Server 2013 Front End Server Consultant Services Lync Server 2013 Edge Server Pool
  • Specialist Redhat Linux Engineer Mandriva Linux
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  • Offsite Workers Helpdesk Services Computer Engineer
    Offsite Employees Helpdesk Onsite Technical Support

    Progent can provide small and medium-size businesses supplemental or comprehensive Help Desk support services for at-home workers.

  • Baltimore, Maryland Setup Service
  • Support Services SQL Server 2017 Backup SQL Server 2017 Always Encrypted Online Help
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  • SQL Server 2014 Backup Remote Troubleshooting
    SQL Server 2014 Support and Help

    SQL Server 2014 includes significant enhancements in critical areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory technology that operates seamlessly across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and on-premises consulting services that include planning, configuration, administration, troubleshooting, and application development services to help organizations of all sizes to realize fast return from their SQL Server 2014 deployment.

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  • Top Cisco Certified wireless LAN controller Network Consultant Support Outsourcing Wave 2 Wi-Fi controller
  • Top Rated Maryland Support services District of Columbia Professional
  • Top Rated Windows Applications on macOS Troubleshooting Windows Emulation for macOS Support and Help

  • SCDPM 2012 Deduplication On-site Technical Support
    SCDPM 2012 and Azure On-site Technical Support

    Progent's Microsoft-certified consultants can provide online or in-person expertise to help businesses of any size to plan, implement, administer, and troubleshoot a backup/restore solution based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to upgrade from earlier releases of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent offers as-needed support for resolving especially challenging problems, or full project management services. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.

  • Urgent Google Cloud hybrid cloud integration Consulting Google Cloud Kubernetes Specialist
  • Urgent Microsoft Certified Expert Support Outsourcing Monitoring and Reporting System Center MOM Consultants
  • Urgent Wireless Site Survey Consultant Wi-Fi RF Spectrum Analysis for Wi-Fi Computer Engineer
  • Virtual Support Desk Support and Setup IT Consultant Extended Call Desk
  • Whitepapers IT Outsourcing Best Practices IT Outsourcing Example White Papers

  • 24/7/365 Small Business Network Consulting Firm Microsoft Office 2000
    Microsoft Windows Onsite Computer Services

    Progentís IT outsourcing packages provide affordable network support for small organizations. Whether it includes planning network architecture, creating an internal Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or developing an on-line business solution, outsourcing your network engineering services can reduce expenses and minimize uncertainties, allowing IT support budgets to grow in a more linear and manageable manner than is possible by building up a bulky, knowledgeable internal IT organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you create a secure and robust network architecture for your vital applications powered by Windows including Office XP, Office 2003, and Office 2000.

  • Windows 2003 Server Computer Engineer Support Outsourcing Microsoft Windows 2003
  • Windows 2012 Cluster Shared Volumes Remote Technical Support Microsoft Certified Windows Server 2012 R2 Cluster Management Help and Support
  • Windows 2012R2 Troubleshooting Consultant Services Windows Server 2012 R2 Clustering
  • Windows 2019 Server Computer Consultancy Baltimore Maryland Windows Server 2012 R2 IT Consulting Baltimore, MD
  • Windows 7 IT Consultants Windows 7 Integration Remote Technical Support
  • Windows Server 2012 R2 Private Cloud Consulting Services Windows Server 2012R2 Server Manager Technology Consulting
  • Work at Home Employees Consulting Experts in Baltimore - Connectivity Solutions Consulting Experts Baltimore 24-Hour Baltimore Work from Home Employees Integration Consulting Services Baltimore Downtown
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  • System Center Operations Manager Computer Consultant
    SCOM 2012 R2 Consulting

    Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and repairing SCOM environments and can provide organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can assist your company to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to remediate serious problems detected by SCOM 2012.

  • client credential management Consulting Services 24/7 Consulting ProSight IP address management

  • Juniper Networks NetScreen Cybersecurity Companies
    Top Rated Juniper NetScreen 5400 Firewall Security Consulting

    Progent's Juniper-authorized NetScreen engineer can assist your company to install and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to more current Juniper products, and repair network infrastructure issues in all-Juniper or mixed-vendor environments.

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  • Top Rated Excel 2000 Engineers
    Excel 2013 Consultant Services

    Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a wide range of remote services to help you to plan, develop, test, deploy, manage, and troubleshoot applications powered by any version of Excel, including Office Excel desktop and Office 365 Excel. Progent can help your business to migrate your current Excel solutions to the latest releases of Excel, support Excel on Apple iOS-based iPhones and iPads and Android phones and tablets, and fix compatibility issues between different releases of Excel. Progent can provide on-demand help to clients who need a quick solution to a specific problem associated with Office Excel and Progent can also provide comprehensive project management support for migrating or developing line-of-business applications built on Office Excel. Progent's cost-effective webinar training for Excel can be custom tailored to meet the special requirements of individuals or groups.


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