Fast Online Support for Baltimore Maryland Computer Systems
Urgent Remote Support for Baltimore SystemsFor businesses located in Baltimore Maryland, Progent provides online help for information systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Premier professionals have provided online troubleshooting to companies in all 50 states in the United States. (Check out recommendations from Progent's clients.) Progent also offers the expertise of Cisco CCIE-qualified network specialists to handle challenging networking problems, plus the services of CISSP-certified cybersecurity consultants to handle advanced security design and troubleshooting jobs.

Progent's remote support engineers offer excellent leverage because they possess the real-world experience and have access to the sophisticated tools necessary to resolve most network issues rapidly. This lowers direct expenses since solutions require fewer billable consulting minutes. Online support also avoids the cost of sending a consultant to your office. Your organization saves additionally with indirect costs by minimizing or eliminating system outages and associated losses resulting from business disruption, disgruntled clients, unproductive employees, and distracted management. Progent's advanced online consulting know-how is especially important for organizations that depend on public clouds for critical network infrastructure or software like Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite IT support may not be an alternative.

Progent's billing model for remote help is designed to leverage your IT service investment. Progent bills by the minute for phone consulting, so you pay only for the services that you receive. In contrast to typical online support firms, Progent requires no service activation charge or minimum fees. Progent's per-minute granularity and clean policy for billing prevent situations where fast repairs manage to end up as major bills. Progent's skill at dealing with problems quickly means your business saves cash.

Progent's Remote Consulting and Troubleshooting Services
Over time, Progent has mastered an array of optimized technologies and field-tested processes which ensure the highest level of efficiency for online technical support and troubleshooting for computer systems of all sizes. Progent provides protected VPN support for gateways from a variety of popular companies including Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access allows the experts of Progent's remote service group to connect to your computer system remotely without violating network security.

Progent's proven service database application keeps thorough documentation describing the service that Progent's clients have been provided. Progent's staff consultants have access to the history of services provided to every client by any Progent engineer. This database of anomalies and repairs is stored as a readily exploitable internal database that enables Progent's online technical engineers to communicate their experiences with the whole team to ensure that the efficiency of Progent's support grows over time. Progent's high-level certifications and working relationships with major vendors including Cisco and Microsoft open up other extensive technical knowledge bases and allow priority access to vendors' in-house product engineers so Progent's remote consulting specialists can find the most efficient solutions in the least time.

Remote technical support services available from Progent to clients in Baltimore Maryland include:

Progent's ProSight Fixed-price Managed Services for Small and Medium Size Organizations
Progent provides a family of low-cost, flat-rate services intended to allow small and medium-size organizations to utilize the same cutting-edge technology deployed by some of the world's leading enterprises. The ProSight series of network monitoring and management services addresses all key areas of information technology including email protection, threat defense based on machine leaning, cloud-based backup and disaster recovery, network infrastructure monitoring and management, virtual server hosting, and IT resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that utilizes SentinelOne's next generation behavior machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a single platform to automate the complete malware attack progression including protection, identification, mitigation, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint security and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection services deliver affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge tools packaged within a single agent accessible from a single control. Progent's security and virtualization consultants can assist your business to design and implement a ProSight ESP deployment that meets your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry data protection regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require immediate action. Progent can also help your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Recovery
    Progent has partnered with leading backup technology companies to produce ProSight Data Protection Services (DPS), a family of offerings that provide backup-as-a-service. ProSight DPS services manage and monitor your backup processes and allow non-disruptive backup and rapid restoration of vital files/folders, apps, system images, plus VMs. ProSight DPS helps you protect against data loss caused by hardware breakdown, natural calamities, fire, malware such as ransomware, user error, ill-intentioned insiders, or software glitches. Managed services in the ProSight Data Protection Services portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these fully managed services are most appropriate for your IT environment.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's managed services for software and firmware patch management provide businesses of any size a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving information network. In addition to maximizing the security and functionality of your computer environment, Progent's software/firmware update management services permit your IT staff to concentrate on line-of-business initiatives and activities that deliver maximum business value from your network. Read more about Progent's software/firmware update management services.

  • ProSight Duo Multi-Factor Authentication: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices. Using Duo 2FA, when you log into a secured online account and enter your password you are asked to confirm your identity on a unit that only you possess and that uses a separate network channel. A wide range of out-of-band devices can be used as this second form of authentication such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate multiple validation devices. For more information about ProSight Duo identity validation services, refer to Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top information security companies to deliver centralized management and comprehensive security for all your email traffic. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your corporate firewall. For more details, visit Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to map, monitor, reconfigure and debug their networking appliances such as switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always current, copies and displays the configuration information of almost all devices on your network, tracks performance, and sends alerts when problems are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, locating devices that need critical updates, or resolving performance problems. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system operating efficiently by tracking the state of critical computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT personnel and your Progent consultant so that all potential problems can be addressed before they have a chance to disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and protect information about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable way for small and medium-size organizations to get an objective evaluation of the health of their IT system. Powered by some of the top remote monitoring and management tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits such as a more manageable Active Directory system. Both also include a year of advanced remote network monitoring and management (RMM). Benefits can include easier management, better compliance with information security standards, more efficient utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. Read more information about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's ability to stop or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to collect information concerning your current AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient AV and backup environment that aligns with your business requirements. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Special Support Programs Offered by Progent
Progent offers the services of seasoned online consulting experts for contract information technology programs. Progent's rates for ongoing consulting tasks are determined according to the level of expertise of the engineers involved. Progent's background in these special areas of information technology allows customers to execute critical initiatives economically and on time. Progent's special online engineering services include:

  • Help Desk Call Center Expertise
    Progent's Help Desk Call Center service offerings for organizations with networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, co-managed Help Desk services, and Call Center operations consulting. Progent's Standard Help Desk Services offer smaller organizations a complete service desk solution that manages all aspects of remote desktop support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent provides service desk support at a significant discount off Progent's regular desktop support rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to resolve the most issues.

    Progent's Co-managed Help Desk services allow your IT organization to split the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support technicians and matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around the leading professional services automation tool for handling service requests, ticket lifecycle, accountability, status tracking, and metrics.

    Progent's Help Desk Call Center staff of experienced information technology consultants provides your workers in Baltimore Maryland immediate communication with an effective support resource with substantial background offering phone consulting and remote repair service for computer environments that incorporate Windows, Cisco, macOS and OS X, UNIX, or Linux products. Progent's mission is to earn the Help Desk perception as a solid contributor to business efficiency, and Progent's aim is to solve instead of merely document IT problems.

  • Applications Services: Education, Development, and Integration
    Progent's Applications Consulting Group can supply remote professional engineering expertise and education in specific application areas such as ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting, customization, and education for familiar Microsoft applications such as CRM, Microsoft Project, Office Word, and Microsoft 365 Excel. To learn more on Progent's consulting, customization, and training services, see Progent's Business Application Experts Services.

  • Unified and Automated Administration of Hybrid Cloud Networks
    Microsoft System Center centralizes and automates the management of hybrid cloud environments by offering comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of heterogeneous environments that incorporate Linux, Hyper-V and VMware vSphere; and expanded cloud support including tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consulting experts can provide world-class online and on-premises support for all elements of System Center2including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to design and configure a new deployment of Microsoft System Center2, extend or optimize your current one, migrate efficiently from a prior release of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Services
    Progent can deliver businesses in Baltimore Maryland remote IT infrastructure monitoring and reporting by providing System Center Operations Manager (SCOM) consulting. Progent can adapt Operations Manager to accommodate your environment so your computer maintenance is proactive rather than reactive. By spotting looming trouble spots before they grow into downtime, system monitoring can head off inconvenient and costly network crises. Progent can also deploy network monitoring tools like Nagios and MRTG to analyze UNIX/Linux, Solaris, or macOS and OS X environments, Microsoft Windows networks, or systems that incorporate multiple OS platforms.
How Your Baltimore Company Can Contact Progent's Online Service Professionals
To contact Progent about emergency phone-based assistance with Microsoft Windows, Apple macOS and OS X, or Linux environments, visit Progent's Urgent Remote Help, telephone 1-800-993-9400, or go to Contact Progent. For businesses and startups in Baltimore Maryland, Progent's online computer support engineers can deliver effective and cost-effective system support the instant your business requires it. More than 20 years of delivering remote technical assistance has earned Microsoft Partner status for Progent's team of engineers and has allowed Progent to develop world-class troubleshooting capability and to fine tune remote access technology to solve computer problems rapidly while eliminating the cost and lost productivity that comes with on-site support calls.

Even if your Baltimore organization relies on a local independent consultant or maintains an in-house IT staff that know how to handle typical network issues, Progent's Microsoft certified consultants are available to offer a convenient and transparent remote expansion of your local resources for situations when your regular service personnel either lack the bandwidth or the knowledge to fix unexpected network crises or particularly complicated integration problems.

Features of Progent's Remote Network Support for Baltimore Maryland
Progent's online support, remote repair, system security expertise, and network management services give companies in Baltimore Maryland the greatest leverage for your IT budget. Whether you need occasional phone support and Internet-based troubleshooting or full-time Help Desk call center services and system administration, Progent's experts can provide your company enterprise-level IT support while permitting you to eliminate the cost and administration overhead of running a large internal IT staff. Key features of Progent's online help services include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Partner consulting firm and Progent's head count, breadth of IT experience, refined remote support software, and familiarity with enterprise networking enable companies to escape the limitations associated with excessive dependence on smaller service organizations, individual freelance consultants, or over-stretched in-house resources.

Progent stands out by offering:

  • Proven Methodology
    Progent's staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on professional experience, at the front lines of IT support, performing a wide range of technical tasks for an extensive mix of businesses. Each Progent support professional shares a refined set of personal best practices which are combined into company-wide leading practices training that Progent teaches its consulting staff. This ensures that you get not just world-class technical skills, but also a consultant with proven approaches for applying computer knowledge to resolve real-world IT problems quickly.

  • Value Pricing
    Progent's pricing model is to charge for remote support and on-site visits per minute. As a result, you are invoiced just for delivered support. Progent does not demand a higher rate for off-hours or priority service, and within California or in areas where Progent provides on-site support, Progent does not bill for travel except for urgent support where on-site time is less than four hours. Also, Progent applies no startup fee and requires no monthly commitment for support services provided during normal working hours. Many service organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity avoids big bills for fast solutions so you won't be tempted to allow simple problems to stay unaddressed.

  • Information Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By teaching customers to resolve problems that are within their comfort zone, Progent can concentrate on delivering hard-to-find services where Progent faces few competitors. Companies who utilize familiar independent service providers or who employ in-house support staffs benefit when Progent passes on information about new technology and proven methodologies to make their IT environments more robust, secure, and productive.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few IT service companies to provide round-the-clock remote tracking services powered by MS Operations Manager. Microsoft Operations Manager causes your network support to be anticipatory instead of reactive. By revealing potential issues before they cause lost productivity, system monitoring can save your IT network from stressful and costly availability disruptions.
How Does My Business Begin Getting Remote Network Support from Progent?
To get started with Progent's online help offerings or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, visit Immediate Network Support.



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    The sophistication and integration requirements of Microsoft Windows Servers calls for a network consulting team with practical expertise and in-depth knowledge in planning and integrating seamless, end-to-end business technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent's consulting services can help you with designing, deploying, administering, and troubleshooting Windows Server solutions that increase the productivity of your IT system. Progent's consultants can assist you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other desktop clients.

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    Progent offers consulting services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall product that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade smoothly to modern WatchGuard firewalls.

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    Progent offers expert help for every step of your Exchange Server 2010 migration including outsourced or co-sourced project management services, site analysis, project design and documentation, cost estimates of all new software licenses and hardware needed, suggested vendor sourcing, pilot testing at client site or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the old servers, and webinar training for customer's support staff and users.

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    • Cisco UNIX Online Recovery Services
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    Progent provides national online technical support and consulting services for companies that operate UNIX or Linux networks or whose IT systems include a combination of UNIX and Microsoft products. Online network consulting provides optimum return for your information technology budget by protecting user productivity and shortening the hours billed for network repair services. Sophisticated remote access utilities and skilled service specialists and consultants combine to enable Progent to handle the majority of network problems without squandering time and money by going to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a combination of phone support and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISA premier security specialists to help with the toughest system problems.

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    SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast development of cutting-edge enterprise-class applications that can provide your business a significant competitive advantage. SQL Server features built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in planning, deploying and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications powered Microsoft's .NET environment.

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    Windows Server 2008 is an important step forward in making IT networks more secure and available, easier to virtualize and manage, higher performing, and able to provide a better platform for web hosting and development. Progent can assist your company benefit fully from the improvements built into Windows Server 2008 by providing certified consulting, tech support, education, temporary staffing, network monitoring, and security expertise.

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    If your office network combines UNIX, Linux or Solaris technology with MS Windows, Progent can show you how to incorporate your computers into a cohesive environment that allows all your OS platforms to run side by side for easy administration, transparent dataflow, high dependability, superior performance, and tight protection. Progent's UNIX and Microsoft Windows coexistence assistance offerings feature IT infrastructure configuration and support, consulting for Windows services for UNIX, online server monitoring and management, remote network help and repair, in-person technical support, and Help Desk services.

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    Progent has 20 years of experience assisting small and mid-size companies to plan, implement, optimize, administer, and debug computer networks that support teleworkers.

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    Progent's Office and Microsoft 365 experts can help businesses to integrate Office desktop and Microsoft 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless productivity solution that provides quick ROI and promotes better business outcomes. Progent can assist you to integrate Office or Microsoft 365 apps with one another and with additional key Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems between different versions of Office desktop and can provide customized online instruction to individual users or groups.

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    Progent's CCIE-certified network infrastructure consultants can help your organization to maintain older PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    • Exchange 2013 Performance Tuning Support
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    Microsoft Exchange Server 2013 incorporates major enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These enhancements favorably impact vital areas including ease of administration, high availability (HA), security, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Exchange Server 2013, design an efficient validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange Server 2013.

  • Small Business Wireless Technical Support Services 24x7x365 Wireless Bridge Integration Services
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    Progent is seeking to find fulltime, results-oriented Microsoft accredited engineers with Microsoft Certified Systems Engineer credentials; Cisco certified network engineers with Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISM or equivalent security credentials; and advanced network design experts with experience in mobile solutions, wireless connectivity, fault tolerance, business continuity, data protection, and virtual servers. Progent also seeks employees who can work on our staff of helpdesk support specialists and off-site support experts. Also, We are looking for talented administrators who can operate productively in Progent's high-growth, virtual office environment.

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    Progent's Apple Mac experts can promote the creative facets of Macintosh computing by providing help services and education in graphics, sound, and motion video. Progent's support professionals can provide help in a variety of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.

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    Small to mid-sized companies can now get all the advantages of System Center Operations Manager and also have fast access to Progent's Microsoft certified IT consulting experts. With Progent's affordably priced network service packages, mid-size organizations can select a simple co-sourcing package based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing solution. Progent supports Operations Manager 2007 to provide small company information systems world-class reliability, protection and productivity.

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    Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response (EDR).

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    Progent's Microsoft-certified SharePoint 2019 and SharePoint Online experts can provide affordable remote and onsite expertise, application development, and technical support services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a seamless information management system.

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    • Antivirus Technology Consulting
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    E-Mail Guard represents a complete service for defending against spam and viruses. E-Mail Guard addresses the security and management of company email by providing constantly improved spam and virus filtering, policy management, content testing, and protection against email-borne DHA and DDoS attacks. E-Mail Guard also features monitoring, management and reporting utilities as well as outgoing email testing to let you fix your e-mail environment and specify and enforce company email policy.

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