Fast and Affordable Remote Troubleshooting for Baltimore Networks
Fast Phone Help for Baltimore NetworksFor businesses located in Baltimore or anywhere in Maryland, Progent provides online support for information systems based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier engineers have delivered remote troubleshooting to companies in every state in the U.S. (Check out testimonials from Progent's clients.) Progent also offers the expertise of Cisco CCIE-qualified engineers to solve complex infrastructure issues, as well as the assistance of CISSP-qualified cybersecurity consultants to help with advanced security design and diagnostic jobs.

Progent's remote technical support engineers offer excellent value due to the fact that they have the real-world experience and have access to the sophisticated technology necessary to resolve most network issues rapidly. This lowers immediate expenses because solutions require minimal chargeable minutes. Online help also avoids the cost of dispatching an engineer to your office. Your organization benefits additionally with incidental costs by reducing or avoiding system downtime and related costs stemming from business discontinuity, disgruntled customers and vendors, unproductive employees, and de-focused management. Progent's advanced remote technical support know-how is especially valuable for businesses that rely on public clouds for critical network infrastructure or applications such as Microsoft Azure, Amazon AWA, or Office 365 Exchange Online, where on-premises IT support may not be useful.

Progent's pricing model for online support is designed to stretch your IT service dollar. Progent bills on a per-minute basis for phone consulting, so you are invoiced exclusively for the support that you receive. In contrast to many online service firms, Progent requires no startup fee or minimum job duration. Progent's one-minute granularity and simple model for billing save you from situations where speedy. minor solutions somehow turn into large invoices. Progent's penchant for dealing with technical issues efficiently means your business spends less money.

Progent's Online Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned a set of customized tools and proven processes which permit the maximum level of efficiency for remote technical support and troubleshooting for computer systems of all sizes. Progent provides secure Virtual Private Network support for gateways from multiple popular companies including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access enables the consultants of Progent's online support team to link to your network without compromising corporate security.

Progent's advanced service reporting application stores extensive records describing the service that Progent's customers have been provided. Progent's authorized service personnel have the benefit of the specifics of assistance provided to every Progent customer by every Progent engineer. This history of issues and responses is organized as a conveniently accessible proprietary knowledge base that enables Progent's remote technical professionals to communicate their knowledge with the whole team to ensure that the quality of Progent's support grows daily. Progent's advanced accreditations and close relationships with important technology companies including Cisco and Microsoft make available additional extensive support knowledge bases and allow fast access to manufacturers' in-house product engineers with the result that Progent's online service experts can determine optimal resolutions quickly.

Remote technical services provided by Progent to clients in Baltimore and throughout the state of Maryland include:

ProSight Flat-rate Managed IT Services for Small and Medium Size Organizations
Progent offers a family of budget-friendly, fixed-price services intended to enable small and medium-size organizations to benefit from the same cutting-edge technology deployed by some of the world's top corporations. The ProSight series of network monitoring and management services addresses all critical areas of modern networking such as email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure monitoring and management, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning technology to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to address the complete threat progression including blocking, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, device management, and web filtering via cutting-edge technologies packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can help you to design and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will assist you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate action. Progent's consultants can also assist your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight Data Protection Services from Progent provide small and mid-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup activities and allows fast restoration of vital files, apps and VMs that have become unavailable or corrupted due to component failures, software bugs, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide advanced support to configure ProSight Data Protection Services to be compliant with regulatory standards like HIPPA, FIRPA, and PCI and, when necessary, can help you to recover your critical data. Find out more about ProSight DPS Managed Backup.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security vendors to provide centralized management and world-class security for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's onsite gateway appliance provides a further layer of analysis for inbound email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map, track, optimize and debug their networking hardware like switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and displays the configuration information of almost all devices connected to your network, tracks performance, and generates notices when issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, finding devices that require important updates, or isolating performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your designated IT personnel and your Progent engineering consultant so all looming issues can be resolved before they can disrupt your network Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be moved easily to a different hosting solution without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits show you how well the configuration of your essential infrastructure assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI like a more manageable Active Directory (AD) environment. Both also include one year of state-of-the-art remote network monitoring and management. Benefits can include easier network management, improved compliance with data security standards, higher utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and less downtime. Read more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a phone interview with a Progent backup/recovery consultant. The interview is designed to evaluate your organization's preparedness either to stop or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information concerning your current antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply best practices to create an efficient AV and backup environment that meets your business needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Programs Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for special IT programs. Billing charges for ongoing consulting tasks are determined based on the qualifications of the consultants assigned. Progent's background in these important fields of computer technology enables clients to execute critical projects within budget and on schedule. Progent's project-based online consulting solutions include:

  • Help Desk Expertise
    Progent's Help Desk Call Center programs for companies with environments that incorporate Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux platforms include full-service Call Center services, co-managed Help Desk services, and Help Desk process consulting. Progent's Standard Help Desk Services provide smaller businesses an end-to-end solution that handles all facets of remote desktop support from initial requests through ticketing, remote desktop control, progress tracking, problem solving, and reporting. Progent provides help desk services at a substantial discount off Progent's regular desktop service rates, and Progent offers the option of fast on-demand escalation to subject matter experts to resolve the most issues.

    Progentís Help Desk Co-management services make it possible for your business to share the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of certified technical support technicians and subject matter experts. Progentís Co-managed Help Desk service is an advanced service desk solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, accountability, progress tracking, and reporting.

    Progent's Help Desk staff of veteran network professionals offers your customers in Baltimore or anywhere in the state of Maryland instant contact with a reliable network service group with extensive background providing phone support and online diagnostics for IT systems based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux technology. Progent's charter is to earn the Call Center recognition as a key driver of company performance, and Progent's policy is to solve and not just report network issues.

  • Applications Support: Training, Customization, and Troubleshooting
    Progent's Applications Experts Group provides remote professional engineering support and training in specific business application fields that include Enterprise Requirements Planning, MRP, accounting system customization, and CRM. Progent also can deliver consulting expertise, custom programming, and training for familiar Microsoft business applications such as CRM, Microsoft Office Project, Office 365 Word, and Microsoft Office 365 Excel. To find out more information on Progent's expertise, customization, and education services, refer to Progent's Business Application Experts Team.

  • Unified and Streamlined Management of Hybrid Cloud Environments
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; cohesive integration of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-based analytics. Progent's System Center 2016 consultants offer advanced remote and on-premises expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to design and configure a new implementation of System Center 2016, extend or optimize your current one, upgrade smoothly from a prior version of System Center, or debug your System Center environment.

  • Remote IT Infrastructure Monitoring and Reporting Services
    Progent offers companies in Baltimore, or anywhere in the state of Maryland, online hybrid network monitoring and reporting by providing Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise and System Center 2012 Operations Manager troubleshooting and support. Progent can tune SCOM for your business so your computer maintenance is proactive rather than reactive. By anticipating emerging problems before they result in full-scale emergencies, automated monitoring can minimize inconvenient and costly service crises. Progent can also utilize server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X systems, Windows networks, or networks powered by multiple OS platforms.
How Your Baltimore Company Can Contact Progent's Remote Support Experts
To contact Progent about urgent phone-based support with Windows, macOS and OS X, or Linux computer systems, go to Progent's Emergency Remote Support, phone 1-800-993-9400, or visit Contact Progent. For organizations and new ventures in Baltimore or anywhere in the state of Maryland, Progent's phone-based network support specialists can deliver expert and economical system support whenever your business needs it. More than 15 years of providing remote technical assistance has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire world-class troubleshooting skills and to fine tune remote access tools to repair network problems rapidly while avoiding the cost and lost productivity associated with in-person service visits.

Even if your Baltimore office relies on a local freelance support technician or maintains a full time organization that can handle common network issues, Progentís Microsoft and Cisco certified consultants can still provide a convenient and seamless virtual extension of your on-site resources in cases when your usual IT support personnel either lack the time or the experience to fix sudden system crises or particularly tough integration problems.

Features of Progent's Remote Network Services for Baltimore
Progent's phone help, remote troubleshooting, system security consulting, and network management services give offices in Baltimore or throughout the state of Maryland unparalleled leverage for your IT investment. Whether you require occasional phone support and Internet-based network repair or ongoing Help Desk call center support and system administration, Progent's experts can deliver your business world class network support while permitting you to avoid the expense and hassle of carrying a full-service in-house IT organization. Key features of Progent's online help services include:

What Makes Progent Unique from Other Service Organizations?
Progent is a Microsoft Certified Partner support company and Progent's number of employees, breadth of IT expertise, fine tuned remote support software, and familiarity with corporate IT enable businesses to escape the limitations of exclusive reliance on smaller service firms, independent freelance service providers, or over-stretched in-house IT help.

Progent adds value by providing:

  • Proven Methodology
    Progentís team of Microsoft and Cisco Premier Certified experts average longer than ten years of hands-on professional background, in the trenches of network support, performing a wide variety of IT tasks for an extensive mix of businesses. Every Progent consultant shares a proven set of personal best practices which are incorporated into shared best practices training that Progent teaches its support staff. This means that you get not just expert IT help, but also a consultant with field-tested approaches for applying technical knowledge to resolve actual network problems quickly.

  • Value Pricing
    Progent's pricing policy is to charge for phone service and on-premises visits by the minute. As a result, you pay only for received support. Progent does not impose a higher rate for off-hours or emergency support, and within California or in regions where Progent offers on-premises support, Progent does not charge for travel except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no startup charge and requires no retainer for support services provided during regular working hours. Many support firms impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for quick repairs so you will not be forced to permit simple problems to fester.

  • Knowledge Transfer
    Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to resolve problems that are within their scope, Progent is able to focus on providing high-value services where Progent has little competition. Businesses who utilize trusted freelance service providers or who employ in-house IT personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their networks more reliable, secure, and productive.

  • 24x7 Network Monitoring with Microsoft System Center Operations Manager
    Progent is one of the only IT service firms to offer round-the-clock remote monitoring services based on MS Operations Manager. Microsoft Operations Manager causes your network maintenance to be proactive rather than reactive. By revealing possible problems before they cause downtime, system monitoring can save your information network from stressful and expensive service losses.
How Does Our Company Begin Getting Remote Computer Help from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for IT support, visit Immediate Technical Support.

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Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent information assurance consultant. The interview is intended to help assess your company's ability to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you directly to collect information concerning your existing AV defense and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build an efficient AV and backup environment that minimizes your vulnerability to a ransomware attack and meets your company's needs.

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Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and dependable availability for critical workloads by providing unified, mixed-platform tracking of IT infrastructure deployed across local datacenters and private and public clouds. Progent's consulting group offers world-class remote and onsite expertise to assist businesses of any size to plan, implement, tune, enhance and repair SCOM 2016 deployments. Progent can assist your company to migrate to Operations Manager 2016 from older versions of Operations Manager or from other IT infrastructure monitoring products, or combine a variety of monitoring systems into a unified infrastructure management solution. Progent can also show you how to extend your Operations Manager 2016 environment to incorporate resources hosted on public clouds including Microsoft Azure and Amazon AWS.

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Progent uses an enterprise-class service reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or local support organizations who provide minimal documentation or details of services done, each service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the support documentation transmitted by each consultant to every customer. The practice of documenting and organizing service activity results in more effective service and avoids a slew of common problems such as when a service client is effectively held hostage to a consultant who wonít let go of vital service information.

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wireless VoIP phones and Meraki APs IT Consultant

Progent's Cisco wireless IP phone configuration and troubleshooting experts can provide online and on-premises assistance to help you create and manage a Cisco wireless IP phone solution by providing services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to providing comprehensive project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.

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Global Baltimore Administration Augusta-Richmond County, GA Network Support Company
Global Martinez Technicians Cisco and Microsoft Pleasant Hill Consultant Services California
Harlem, New York City CISSP Network Consultant Compliance Auditor for Security
Forefront TMG Firewall Help and Support
Microsoft Forefront TMG Remote Support

Microsoft Forefront TMG 2010 builds on the proven security capabilities of ISA Server and offers a easily managed web gateway that acts as a one-server platform for a variety of security features such as an multi-layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 includes advanced web security logging and reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify authentication, and can be installed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft-certified consultants can help you to design and execute test and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows Server 2008, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual server with Microsoft Windows Hyper-V; and deliver ongoing support and repair services. Progent's consultants can also help you to migrate economically to Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

Hayward Computer Consulting Companies California Microsoft Experts IT Service Providers for Hayward
Healdsburg Online Help California Integration Consultant
Contract Cisco Consultants Freelancing Jobs
Subcontractor Job for Freelance Network Consultants

Our Experts Team provides consulting in important areas that include Apple OS networking and applications; Consulting for Linux-based, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Line-of-business and specialized application help; CIO, management information analyst, and project management services; Custom applications development and integration; Web, electronic business, Electronic Data Interchange, and client portal design and deployment; Database management and performance help; Management information consulting; and Telecommunications architecture support.

Help Desk Sharing Remote Consulting Independent Call Desk Sharing Professionals
Help Desk Software Outsourcing Consultant Urgent Network Outsourced IT Services Beaumont, TX
Microsoft Dynamics GP ERP Technical Support
Online Support for Dynamics GP Great Plains Accounting

Dynamics GP/Great Plains 2010 financial software is a full-featured business management platform that integrates information and operations across your company, communicates seamlessly with other applications, and connects employees, customers and suppliers unrestricted by time or location. Created for small to mid-size businesses, Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for financials, analytics and reporting, project management, inventory and order control, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a robust, protected computer and network environment to support Microsoft Dynamics Great Plains, and can provide experienced Great Plains professionals to help your company benefit from the full potential of Microsoft Dynamics GP 2010.

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Implementation Services for Baltimore Port of New Orleans CISSP Security Organization
Computer Engineer for Cisco ASA firewall VPN
Cisco ASA 5500-X Firewall Support

Progent's Cisco-certified CCIE network engineers can help you to maintain your legacy PIX 500 or ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, configure, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services

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Infor SyteLine CloudSuite Quality Control Consulting Services Consulting Services for Infor SyteLine CloudSuite Production Control
Information Technology Consulting for ISA 2004 Enterprise Edition Server Microsoft ISA 2004 Server Network Consultants
Consult for MRTG for Linux
Nagios for Linux Consulting

Nagios and MRTG are powerful, license-free monitoring tools that run on Linux and can be used to analyze UNIX environments, Microsoft Windows systems, or multi-platform environments where the Linux OS and Windows run side by side. Nagios lets system managers to monitor network services such as POP3, HTTP, SSH, and PING. MRTG lets you track the bandwidth through SNMP-enabled network devices including servers, routers, and switches. Progent's system monitoring engineers can assist you to use both these programs to tune and troubleshoot your network.

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Lync Server Support and Integration
Lync Server 2010 Consultants

Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) calling. Microsoft Lync Server 2010 can extend the functionality of Exchange Server, SharePoint Server and Office or Office 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications experts offer online and onsite support services to assist you to maintain and troubleshoot your existing Lync 2010 environment or assess the benefits of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help you to design and execute an efficient Skype for Business upgrade.

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Intrusion Protection Systems Firewall Support
Intrusion Protection Systems Firewall Setup

Progent offers small and mid-size companies professional consulting for Intrusion Protection Systems and IPsec VPN solutions from major firewall and Virtual Private Network security vendors such as WatchGuard, Juniper Networks, and Symantec. Progent can help you design a comprehensive security plan and choose the right products from a variety of suppliers to achieve your security objectives while sticking within your spending restraints.

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Support for DoubleTake Carbonite Replication
Troubleshooting for Double-Take Backup and Restore

DoubleTake/Carbonite Software publishes a family of products intended to provide small companies a range of cost-effective alternatives for backing up and restoring business-critical workloads such as Exchange Server, Microsoft SQL, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small business information systems to create a high state of fault tolerance and business continuity readiness at an affordable price.

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Little Rock, AR, Fort Smith, AR, Fayetteville, AR, Jonesboro, AR Linux Troubleshooting Arkansas Linux Support
Louisville, KY Integration Consulting Cisco Certified Expert Design Companies
MSF Consultant Microsoft Solutions Framework Project Methodology Information Technology Consultant
Meraki Wireless Access Point Computer Consultant Meraki MR72 Access Point Computer Consultant
Mesa, AZ Microsoft Exchange Server 2013 Computer Outsourcing Consultants Exchange Server 2010 Networking Consultancy Mesa, Maricopa County
Microsoft Certified Buffalo, NY Integration Consulting Technical Support Group
Microsoft Certified Engineer Contractor Job in Sacramento Sacramento CA Microsoft Certified Support Telecommuting Jobs
ASP Contract Development
Developer Firms for Custom Microsoft Visual Basic

For custom application creation, Progent can supply programming experts to produce line-of-business applications in areas such as eCommerce, web development, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progentís experts can use Microsoft IIS to create company-specific eCommerce applications powered by Microsoft ASP.NET. In addition, Progent offers expertise in a wide range of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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Microsoft Certified Partner Southfield Computer Consultancy Company Southfield, MI Network Solutions
Unified Single Number Reach Configuration
VoIP Infrastructure Solution for SIP Technical Consultant

Cisco Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, operates as the center of Cisco's communications and collaboration solution. CUCM and Unified Communications Manager Express provide a borderless IP-PBX by integrating with apps like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating a highly automated customer contact center. Progent's CCIE-certified consultants offer effective and budget-friendly remote and on-premises support to assist organizations of any size to create and maintain CUCM environments by providing Unified Communications Manager configuration and troubleshooting consulting services that add maximum business value. Progent's consultants can assist with any aspect of Unified CM configuration and debugging in areas such as integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server clustering systems for high availability, performance tuning, and integration with Exchange Server and Skype for Business.

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Technical Consultant for Microsoft Small Business Server 2003

Microsoft Small Business Server is an affordable suite of essential servers that provides the foundation for a powerful but manageable information. The technical sophistication of the Microsoft .NET products included with Small Business Server 2011 requires a computer consultant with hands-on experience planning and building seamless, end-to-end business network environments. Progent's Microsoft Small Business Server consultants have an average of over a decade of background supporting computer networks built on Microsoft products. This experience assures you success in deploying, administering, and troubleshooting network solutions that include the Small Business Server package of servers and productivity software.

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Microsoft SQL 2008 Migration Help Marion County Indiana Migration Consulting for SQL Server 2012
Catalyst Switching Consultants
Professional for Catalyst Switch IOS

With Catalyst switches for small and mid-size businesses, Cisco enables organizations to realize the full advantages of adding smart traffic control into their networks. Cisco's switching product line allows you to deploy capabilities that make your network infrastructure highly available to accommodate real-time needs, expandable to support growth, secure enough to guard restricted information, and designed for prioritizing and controlling traffic flows to streamline network performance. Progent's CCIE and CCNP certified engineers can help you select and integrate Cisco switches appropriate for your company. Also, Progent's CISA certified security specialists can help you create a strategic protection plan and configure Cisco switches so they powerfully enforce your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 Series Switches.

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Microsoft SQL Server 2017 Implementation Services SQL Server 2012 Consulting Service Firm in Capitola, CA
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Cisco VoIP Phones and IM Computer Consultant
VoIP Consulting

Progent's Cisco CCIE-certified networking experts offer advanced support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can assist you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.

Microsoft SQL Server 2017 Performance Tuning Technical Consultant SQL Server 2017 Graph IT Consulting
Microsoft SharePoint Server 2007 Remote Technical Support SharePoint Server Consultant
Microsoft System Center 2012 Support Services Support Services
JAVA Coder
Web Commerce Reports

If you want to revamp your corporate web site, create internal websites for applications such as human resources or employee training, establish a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply talented and experienced web designers. Progent's consultants can also show you how to design and manage a secure, fault-tolerant server and communications infrastructure, including remote and wireless access, to support your web solutions.

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Cisco ASA Firewall URL Filtering Online Technical Support
Support for Adaptive Security Device Manager

The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your current PIX or ASA 5500 security appliances or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, administer and troubleshoot firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services.

Migration Consulting Greensboro, North Carolina Support Organizations
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Nashville Goodlettsville BlackBerry BPS System Engineers Nashville, Davidson County BlackBerry Desktop Manager Computer Consulting
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ISR G2 Routers Technology Consulting
Consultant Services for ASR 9000 Router

Cisco has developed an extensive product line of routers that includes routers built to provide the security, bandwidth, and availability demanded by customers ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you select and configure Cisco routers to build a solid foundation for your network and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, such as the Cisco 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Routers.

Network Consultant IT Services for Fedora Linux, Sun Solaris, UNIX
Microsoft SCOM 2012 Consulting
SCOM 2012 Fabric Monitoring Integration Support

Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, enhancing and troubleshooting SCOM environments and can provide companies of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises troubleshooting to assist you to fix critical issues uncovered by SCOM 2012.

Network Consultant for Firewall in Scottsdale Arizona Firewall Network Security Auditor
Network Consulting Firm for Cisco in Arlington, Dallas, Fort Worth Award Winning Cisco Computer Installation Arlington, TX
Network Consulting for Cisco Top Quality Cisco Network Specialists
Network Design Consultant for Windows Server 2019 Norfolk Norfolk Microsoft Windows Server 2019 Designers
Microsoft Lync Server Instant Messaging Support and Setup
Microsoft Lync Presence Consult

Progent's Microsoft-certified consultants can help your company to assess the value of Lync Server for your business and can help you to design and carry out a rollout of Lync Server that consolidates the management of IM and Presence and improves the productivity of your office staff, telecommuters, and smartphone users. Progent can also help you to perform a smooth migration to Microsoft Lync Server from Office Communications Server or Live Communications Server, integrate Lync Server 2010 with Exchange, SharePoint, and SQL Server, show you how to use Lync Server to enhance the team-computing functions of MS Office applications, and offer training and continuing support for Microsoft Lync Server 2010 and other Microsoft products.

Network Infrastructure Health Review Consulting Services ProSight Network Health Assessment Consultants
SMS Upgrade Online Troubleshooting
SMS Upgrade Support and Help

Progentís Microsoft certified consultants provide small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows companies to install important applications rapidly and reliably to appropriate workers, lower software expense and stay compliant by determining usage profiles, improve Windows security by improving your awareness of vulnerability and by delivering critical updates, manage your mobile workforce through industry standards independent of connection or geography, and lower operational expenses by fully utilizing the administrative capabilities incorporated into Windows. Progentís SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch control, and asset monitoring management including program and hardware inventory.

Northern California Berkeley Information Technology Outsource MCSE Expert Certified IT Outsource for Berkeley Northern California
Online Support for SharePoint 2010 SharePoint Server Support Outsourcing
BlackBerry Smartphone Computer Engineer
RIM Blackberry Online Support

Progent offers the expertise of RIM BlackBerry-certified professionals who can help small companies to design, administer, and repair BlackBerry solutions affordably and successfully, eliminating the requirement for an in-house BlackBerry expert and minimizing the cost and distraction of maintaining a mobile wireless workgroup. Progent's BlackBerry engineers offer extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This wide range of expertise, in conjunction with Progent's proven online support model, provides small and mid-size companies an efficient option for integrating BlackBerry devices and software productively into their information network.

Online Troubleshooting for Office 365 and Android Microsoft Expert Hybrid Configuration Wizard Network Consulting
Outsourcing Technical Support for Baltimore, Maryland Redhat Linux, Sun Solaris, UNIX Computer Consultants in Tucson, Pima County
64-bit Upgrade Onsite Technical Support
64-bit Computing Professional

Progentís Microsoft-expert consultants can assist you to update your servers or desktops from 32 to 64 bits. Progent can help you to calculate the risks and advantages of upgrading to 64-bit computing, design an efficient migration strategy that minimizes operational interruptions, and offer economical, expert remote help to assist you to configure 64-bit operating systems and application software on your existing hardware.

Philadelphia Pennsylvania BlackBerry Professional Software Network Service RIM BlackBerry Small Business Networking in Philadelphia Pennsylvania
Microsoft Expert Data Protection Manager 2016 Storage Pools Computer Consultant
Data Protection Manager 2016 Backup and Recovery Support Outsourcing

Microsoft System Center 2016 Data Protection Manager provides automatic backup and easy restore functions for Microsoft-based environment. Data Protection Manager 2016 offers application-sensitive backup for key platforms like Microsoft SQL, Exchange and SharePoint Server, protects Windows and Linux VMs, supports virtual machines running on Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can assist businesses of any size to design, implement, manage, and repair an enterprise-wide backup/restore solution powered by Data Protection Manager 2016. Progent can help you to migrate from a previous release of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 environment for on local, colocated, cloud-based or hybrid deployments. Progent offers remote or onsite support and can provide occasional expertise to resolve technical bottlenecks or provide end-to-end project management or co-management services to help you finish your SCDPM 2016 deployment on schedule and within your budget.

Phoenix Arizona Microsoft Exchange Server 2007 Remote Support Computer Network Support Group for Exchange Server 2013 in Phoenix, Maricopa County
Polycom Video Conferencing Professionals
Engineer for Cisco TelePresence System 3210

Progent offers the support of a veteran consultant with extensive experience installing, managing, and enhancing immersive telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, and LifeSize. Progent can work with your in-house network management group, your Internet Service Provider, and your telepresence platform supplier to help your organization maximize the business value of your telepresence solution.

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PowerPivot for SharePoint Consulting Expert Microsoft Certified SQL Server Analysis Services Technology Consulting Services
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SCCM 2007 Policy Settings Support and Integration SCCM 2007 Hardware Inventory IT Consulting
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Design for Microsoft Solutions Framework Project Methodology

Progentís staff of Microsoft and Cisco Certified experts average longer than ten years of real-world industry experience, in the trenches of network support, performing a broad range of technical tasks for a large mix of businesses. Every Progent support professional shares a refined collection of personal best practices which are incorporated into shared best practices standards that Progent instills in its support personnel. This means that you get not only expert IT skills, but also a consultant with field-tested approaches for applying technical knowledge to solve real-world network problems rapidly.

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Server Installation Cisco and Microsoft Certified Tucson Security Consulting Group
Symantec VPN Technology Consulting
Symantec Firewall Firewall Configuration

Progent's Symantec consultants can assist you to support discontinued Symantec firewall and Symantec VPN products such as the Raptor and Symantec VelociRaptor family or help you migrate to current firewall technology. Progent can also help you create and implement a comprehensive security strategy that can incorporate firewall/VPN devices and utilities, outsourced security and network protection services, server and application monitoring software, and formal policies and enforcement procedures. Progent has the expertise to be your single source for continuing technical help, maintenance, education, and security expertise.

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Configuration for Wireless LAN Site Survey
Professionals for Wi-Fi RF Coverage Maps

Progentís Wireless Site Survey makes it easy to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN optimized for your facilities, providing you a WLAN that delivers the coverage, speed, capacity, Quality of Service, security, and hand-off capability your business requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premises service.

SharePoint 2013 Network Consultants in Port of New Orleans Configuration for SharePoint 2013 Louis Armstrong Airport MSY
SharePoint Server 2010 Support and Integration Microsoft SharePoint Server On-site Support
Microsoft Information Transfer Integration Support
Microsoft and Cisco Certified IT Training Online Technical Support

Progent is committed to information transfer from Progent's support experts to clients. By educating customers to resolve problems that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent has little competition. Small businesses who work with familiar independent consultants or who employ in-house IT personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and productive.

Slackware Linux, Solaris, UNIX Online Troubleshooting Network Consulting for Red Hat Linux, Sun Solaris, UNIX in Kansas City, MO
Small Business Computer Consulting Firm Video IP Phones Online Help
Small Business IT Support Firms for BlackBerry Redirector San Jose Airport SJC BlackBerry Software Information Technology Outsourcing San Jose CA
Software Consulting Services for Baltimore Award Winning Cisco Consultancy Services
Solaris Network Consultants New Mexico Sun Solaris Support and Integration Albuquerque, NM, Las Cruces, NM, Santa Fe, NM, Rio Rancho, NM
Solaris Remote Technical Support in DC Network Consulting in Washington DC
CISSP Certified Expert Amazon SQS Design Firms
Amazon AWS enterprise hybrid cloud solutions Programmer

Progent can provide cost-effective online consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness assessment, architectural design, testing, deployment, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.

Spam Filtering Security Tech Services Security Consultants
Microsoft Virtual Server 2005 Consultancy
MS Microsoft Virtual Server Specialists

Microsoft Virtual Server 2005, run on the Microsoft Windows Server 2003 operating system and powered by technology first developed by Connectix, provides the power needed to carry out hardware reduction, software upgrade, and server isolation projects through virtualization techniques in an enterprise-class computing environment with advanced scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at companies who want to improve operational efficiency in application development and testing, migration from legacy line-of-business software, and hardware consolidation. Progent's certified Virtual Server consultants can assist your IT staff to evaluate and deploy Microsoft Virtual Server 2005.

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MOM 2000 Support
Online Technical Support for Operations Manager

Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager and in addition have quick access to Progentís Microsoft Premier IT consulting experts. With Progent's affordably priced IT support programs, small and midsize organizations can select a simple System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small business networks enterprise-class availability, security, and productivity.

System Engineers for Indiana Consultancy Services Company for Indiana
System Support for Yolo County California Davis Technician California
CISSP Certified Cybersecurity Engineer
CISSP Certified Security Auditor Professional

Progent's CISSP-certified cybersecurity experts can help businesses of any size with any facet of information system security. Progent can create cost-effective cybersecurity systems that protect a small business from modern threats or Progent can design, configure, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate local, remote, and mobile clients accessing network resources distributed across a mix of physical datacenters and various clouds.

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Email Guard Data Loss Prevention Consulting

Progent's ProSight Email Guard solution uses the technology of leading data security vendors to provide web-based management and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that stays within your corporate firewall.

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Toronto, ON Small Business IT Consulting Companies CISA Certified Security Expert Toronto, Ontario Computer Expert
CISSP Certified Cybersecurity Consult
Network Consultants for CISSP

Progent's CISSP-premier cybersecurity consultants can assist organizations of all sizes with any aspect of information system security. Progent can help implement cost-effective security solutions that guard a small business against modern threats or Progent can plan, configure, and monitor an end-to-end security environment for hybrid networks that accommodate onsite, remote, and mobile clients accessing network resources spread over multiple physical datacenters and public and private clouds.

UNIX with Windows Engineer Windows and Solaris Support Services
Virtual Server Consulting Services Server Management Consultant
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System Center 2016 and Exchange Integration Network Engineer
System Center 2016 IT Services

System Center 2016 delivers important improvements for managing hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10 clients; unified management of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide world-class remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier release of System Center, or debug your System Center solution.

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Network Design and Consulting for Small Office

For small businesses interested in Progent's network support outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or e-mail

Windows Active Directory Online Support Services Expert Microsoft Certified Active Directory Online Help
IT Services for Intune App Wrapping
Professional for Intune Certification Management

Progent's Intune consultants can assist your organization to assess the business case for adopting Microsoft Intune for configuring and managing your mobile computers including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent's Intune consultants can help your company to configure security policies, set up test environments to confirm the appropriateness of Microsoft Intune for your environment, install Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune solution.

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SCDPM 2012 Backup and Restore Integration Services
Microsoft Certified SCDPM 2012 and Exchange On-site Technical Support

Progent's Microsoft-certified consultants can provide remote or in-person expertise to help companies of any size to plan, implement, administer, and troubleshoot a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from earlier releases of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent offers occasional help for resolving particularly stubborn problems, or comprehensive project management support. Progent can also assist your business to design SCDPM 2012 into a comprehensive disaster recovery strategy.

Wireless EMail IT Services IT Services for Wireless EMail
SharePoint 2016 Information Rights Management Onsite Technical Support
Setup and Support for SharePoint Online Migration

Progent's Microsoft-certified SharePoint consultants offer affordable remote and onsite expertise, application development, and troubleshooting services for businesses of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.

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macOS and Windows Engineer Microsoft Word for Mac Remote Troubleshooting