Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were at one time one of the most popular products for maintaining mobile access to messaging, calendars, web-based applications, and other vital business data. Progent offers Barra da Tijuca, Rio de Janeiro businesses the services of BlackBerry-premier experts who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a current smartphone platform.
As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, effective deployment and support of RIM BlackBerry technology has become more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often turn to external consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.
Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's proven online support model, gives small businesses an affordable alternative for incorporating BlackBerry products productively into their business information network.
Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, set up streamlined administration tools to help you track and control BlackBerry devices throughout your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.
Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.
Progent locations in Rio de Janeiro Metro
|Barra da Tijuca
||Av. das Américas, 3443, Barra da Tijuca
Rio de Janeiro, RJ 22631-003
|+55 (21) 2018-1122
||Barra da Tijuca Network Support Services
||Av. Visconde de Piraja , 495, Ipanema
Rio de Janeiro, RJ 22410-002
|+55 (21) 2018 1137
||Ipanema Network Support Services
||Rua Quinze de Novembro, 106, Centro
Niterói, RJ 24020-125
|+55 (21) 2018-1202
||Niterói Network Support Services
|Rio de Janeiro
||Av. Pres. Wilson, 231, Centro
Rio de Janeiro, RJ 20030-021
|+55 (21) 3500 1614
||Rio de Janeiro Network Support Services
Consulting and Technical Expertise for BlackBerry BES Server
Research in Motion's advanced solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software enables Exchange Server, IBM Lotus Domino, or Groupwise users to send and receive emails that are encrypted in transit to provide maximum security. BlackBerry Enterprise Server also simplifies a broad selection of crucial administrative tasks ranging from smartphone deployment and updates to mobile security and high availability.
Progent's BlackBerry-premier engineers can help you utilize BlackBerry Enterprise Server to do routine jobs like:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Upgrade BlackBerry device software wirelessly
- Control client configurations with BES Server's vast library of policies
Progent's BlackBerry-certified consultants can also help you to use BES Server to perform important procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:
- Configure and manage BlackBerry's fault-tolerant infrastructure using virtual servers
- Deploy BlackBerry devices wirelessly
- Set specialized management roles
- Automatically track and analyze the overall health of your BlackBerry system
Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For companies in Barra da Tijuca, Rio de Janeiro who require fast and economical access to an authorized RIM BlackBerry support expert, Progent provides efficient online help from a veteran support staff who have delivered network solutions to companies in every state in the United States. (See Progent's client testimonials.)
Online consulting services avoids travel expense and lets engineers resolve problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and can provide expert help in fields including troubleshooting synchronization issues, setting up BlackBerry BES Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can also help you to resolve a wide array of problems concerning synchronization, device recognition, email reconciliation, web browsing, wireless connections, IM, workstation application installation, and Desktop Redirector.
As a leader in providing countrywide remote support for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support costs low and, by resolving problems promptly, maximizes the productivity of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including resolving enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry consultants can also help you to use management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help you to define and install appropriate security configurations.
Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and delete BlackBerry device users on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, control Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP data.
Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
Contact Progent for Support from a BlackBerry-Qualified Consultant
If you wish to ask Progent about technical expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.