Consulting Support for BlackBerry Technology
BlackBerry Support ServicesBlackBerry mobile smartphones were at one time among the most popular solutions for maintaining mobile access to email, calendars, web-based applications, and other vital business information. Progent can provide Barra da Tijuca, Rio de Janeiro businesses the expertise of BlackBerry-certified experts who can help companies to manage existing BlackBerry environments or transition smoothly to a modern smartphone platform.

As the complexity of small business IT technology has increased, and as the demand for world-class security, dependability, and disaster recovery has become the norm for businesses of all sizes, successful deployment and support of RIM BlackBerry solutions has grown more challenging. To handle areas such as security, business continuity, and synchronization of BlackBerry PDAs with a variety of messaging servers and shared databases, small businesses often resort to outside support firms who specialize in BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small organizations to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, eliminating the necessity for an internal BlackBerry solutions expert and reducing the cost and hassle of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, coupled with Progent's efficient remote service delivery model, gives small businesses an economical solution for integrating BlackBerry products seamlessly into their information network.

Progent's engineers can help your business with SQL Server 2019 integration and development support, SQL Server 2016 migration and management consulting, and Microsoft Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined management tools so you can track and control BlackBerry devices across your business, recommend security policies that are right for your company, customize mobile applications, and make sure that your IT network architecture is appropriately designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered rapidly and thoroughly.

Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.

Onsite IT Consulting
Progent locations in Rio de Janeiro Metro

City Address Phone Link
Barra da Tijuca Av. das Américas, 3443, Barra da Tijuca
Rio de Janeiro, RJ 22631-003
Brazil
+55 (21) 2018-1122 Barra da Tijuca Network Support Services
Ipanema Av. Visconde de Piraja , 495, Ipanema
Rio de Janeiro, RJ 22410-002
Brazil
+55 (21) 2018 1137 Ipanema Network Support Services
Niterói Rua Quinze de Novembro, 106, Centro
Niterói, RJ 24020-125
Brazil
+55 (21) 2018-1202 Niterói Network Support Services
Rio de Janeiro Av. Pres. Wilson, 231, Centro
Rio de Janeiro, RJ 20030-021
Brazil
+55 (21) 3500 1614 Rio de Janeiro Network Support Services


Consulting Services for BlackBerry BES Server
RIM's advanced solution for managing large collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool allows Microsoft Exchange, Lotus Domino, or Groupwise users to send and receive emails that stay encrypted during transit to provide optimum security. BlackBerry Enterprise Server also streamlines a wide selection of crucial administrative tasks ranging from smartphone configuration and upgrades to wireless security and fault tolerance.

BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-premier engineers can show you how to utilize BlackBerry Enterprise Server to perform basic jobs such as:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry smartphone software remotely
  • Manage client configurations with BES Server's extensive library of policies

Progent's BlackBerry-premier engineers can also help your company to utilize BlackBerry Enterprise Server to implement key tasks not supported by the less advanced BES Server Express. These procedures include:

  • Configure and manage BES Server's fault-tolerant infrastructure based on virtualization
  • Install BlackBerry smartphones remotely
  • Set specialized administration roles
  • Monitor and analyze the integrity of your solution

Progent's Remote BlackBerry-premier Technical Support is Quick and Economical
For businesses in Barra da Tijuca, Rio de Janeiro who want fast and economical help from an authorized BlackBerry consultant, Progent offers effective online help from a veteran network support team who have provided network solutions to organizations in every state in the U.S. (Refer to Progent's client testimonials.)

Online consulting services eliminates travel expense and enables specialists to resolve problems quickly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in all BlackBerry technologies and can provide professional support in fields such as fixing synchronization issues, setting up BlackBerry Enterprise Server (BES), and designing a secure, high-availability system architecture for BlackBerry users. Certifications earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry ExpertsProgent's BlackBerry Certified Support Specialist can assist you to carry out common technical functions such as setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, modifying user accounts, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your corporate email software. Progent's certified service professionals can in addition assist your business to resolve a wide array of problems associated with synchronization, handset recognition, email reconciliation, web access, wireless connections, IM, PC software configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online consulting services for small office IT networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry support expenses low and, by solving problems promptly, maximizes the productivity of your BlackBerry smartphone users.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Exchange. Progent's BlackBerry-certified consultant has expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and remove BlackBerry smartphone users on Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, install the MDS and IM, implement push and pull access control lists, manage Exchange data flow, create, edit, and apply WLAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a number of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, repair, and document a wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and network needs assessment, system design, deployment planning and implementation, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational objectives and to create a wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and equipment match your requirements, and evaluate your messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about alternatives for software versions, processors and storage, network design, and application set up.

To maximize network security, Progent's BlackBerry-certified consultant can assist you to select and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Contact Progent to Get Help from a BlackBerry-Certified Expert
If you wish to contact Progent about engineering assistance for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.



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  • Professional Altaro VM Backup Scheduling
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    Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or on-premises services to help you to design, deploy, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.

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    Progent's Wireless Consulting Services provide a convenient, affordable option for businesses of any size to integrate, manage, monitor and troubleshoot advanced wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and web-based applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

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    Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, enhancing and troubleshooting SCOM solutions and offer companies of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can assist your company to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs based on best practices for tracking network fabric as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.

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    SQL Server 2005 offers indispensable, standardized tools to computer experts and network users, reducing the difficulty of designing, deploying, managing, and using enterprise information and analytical programs in environments ranging from handheld devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world expertise and broad knowledge in designing and building information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.

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    Progent's Microsoft-certified SQL Server 2017 experts can help you to plan and carry out an efficient migration from your current SQL Server databases and applications to SQL Server 2017.

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    Progent can supply small companies with an IT management professional who can act as a part-time Chief Information Officer. This part-time CIO can offer long-term direction to help you integrate appropriate technology to enhance business operations so they match more closely with your business objectives. Your business can develop and install a well conceived IT plan without absorbing the cost of a full-time senior IT executive.

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    Progent can provide small and medium-size organizations supplemental or comprehensive Help Desk call center support services for at-home employees.

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    Progent's Jabber consultants offer online or on-premises expertise to help organizations of any size to design, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent offers advanced expertise for the technologies that go into creating a cohesive Cisco Jabber solution including Cisco network devices and management tools, Microsoft 365 apps, Windows and Mac computers, Apple iOS and Android smartphones and tablets, SIP interfaces, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX systems, disaster recovery preparedness, and other pieces of a modern collaboration ecosystem.

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    Progent provides small businesses two ultra-affordable security inventory packages that include, at a preset price, remotely managed scans of your network security profile which are evaluated by expert security engineers who assess the data collected by the remote scan, present objective summaries of your current network security, and make suggestions for remediation. Progent has developed two non-overlapping security inventory scanning packages for external and internal scanning that are priced to meet the budgetary realities of small businesses while providing enterprise-class assessments of your network's vulnerability to attack.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a significant performance improvement over Cisco's popular ASA 5500-X security appliances and include centralized control of advanced security capabilities like application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's subscription-based security services to create and centrally manage network environments that include local offices, data centers, and cloud resources.

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  • Award Winning Support and Integration Expertise for IT Service Providers
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    Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology experts under your own brand as a transparent extension of your IT services team.

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    If your business operates a Sun Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your whole organization in a broad range of security areas such as security management procedures, security architecture and models, access management systems and methodology, software development security, business processes security, hardware security, telecommunications, network and web security, and business continuity planning. CISM and CISSP define the core competencies and worldwide standards of performance that information security professionals are expected to possess. These certification provide executive management the assurance that those who have earned their CISM or ISSAP certification have demonstrated the background and theory to deliver world-class security management and consulting help.

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    Exchange Server 2013 includes major enhancements to the capabilities of its predecessor Microsoft Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These improvements affect key facets of IT such as ease of administration, high availability (HA), security and compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can help you understand the potential advantages of upgrading to Exchange 2013, design an efficient validation and rollout plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers ongoing online consulting and management for Microsoft Exchange Server 2013.

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  • Open Now Windows 2022 Consultant
    Windows 2016 Computer Engineer

    The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting firm with practical expertise and in-depth knowledge in planning and building cohesive, end-to-end business technology solutions. The experience of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match optimally with your business goals. Progent's consulting support can assist you with planning, installing, administering, and supporting Windows Server solutions that maximize the business value of your IT network. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other clients.

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    Progent's certified security staff can help you protect your Mac environment through expert services such as performing security audits, recovery from virus and denial of service attacks, configuring firewalls, implementing secure remote and mobile access, installing automated programs for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the particular objectives of your corporate network.

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    Progent's support services for software and firmware patch management provide organizations of any size a flexible and affordable alternative for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your servers, such as scanners, network appliances such as routers and Wi-Fi access points, and IoT devices like sensors and robotics.

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    Progent's team of expert programmers, database designers, and program management consultants can help large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by offering database architects and software programmers skilled in building RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist businesses to incorporate SharePoint with additional applications such as SQL Server and Excel to build data-intensive intranets and web portals. Progent also offers expertise with multiple web development tools and can assist clients to build, expand, troubleshoot, or port web-based applications to take advantage of the most current web technology.

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    Dynamics GP/Great Plains software includes analytics and reporting capabilities that allow you to monitor all operations, revenues and expenses, and market trends with integrated drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting expertise can help you create reports that allow you to understand your business more completely, converting raw data into useful management information. Progent can enhance your reporting and business analysis by offering Crystal Reports consulting, FRx help, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET consulting, Microsoft SQL Server help, and application experience with VBasic, XML and other tools in order to deliver specialized business software development and eCommerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.

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    Urgent Solaris Help and Support

    If your office network mixes Sun Solaris platforms with MS Windows, Progent can assist you to integrate your IT resources into a cohesive network that allows all your OS platforms to run side by side for simple administration, transparent information exchange, high reliability, superior throughput, and strong protection. Progent's Solaris and Microsoft Windows integration support offerings include IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and troubleshooting, on-site technical support, and Help Desk outsourcing.

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    Microsoft Support and Setup Dynamics Business Central

    Progent offers online and onsite configuration, upgrade, customization, training for Dynamics Business Central/Navision.

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  • Custom .NET Reports
    Custom eCommerce Programming Company

    For custom application development, Progent can provide software design consultants to write business software in areas such as eCommerce, web site design, Microsoft Business Solutions products such as Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's consultants can use Internet Information Services to create custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide expertise in a broad array of custom program development environments including SQL Server and Delphi. For custom e-Commerce programming, Progent also offers specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.

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    Progent's Windows Server 2016 disaster recovery experts can help your organization to design a DR solution based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity hardware, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point.

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