Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most popular solutions for maintaining anytime-anywhere access to messaging, scheduling, web applications, and other critical business data. Progent offers Barra da Tijuca, Rio de Janeiro businesses the expertise of BlackBerry-certified experts who can assist organizations to maintain their BlackBerry environments or migrate efficiently to a current smartphone solution.
As the complexity of small business IT technology has expanded, and as the demand for world-class security, dependability, and disaster recovery has become the standard for organizations of any size, successful deployment and maintenance of RIM BlackBerry solutions has become more challenging. To address areas such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small organizations often resort to external support professionals who specialize in BlackBerry installation and troubleshooting.
Progent can provide the services of BlackBerry-premier engineers who can help small businesses to plan, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the need for an internal BlackBerry solutions specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This range of knowledge, coupled with Progent's efficient online support model, gives small businesses an economical solution for incorporating RIM BlackBerry products productively into their IT system.
Progent's experts can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your database and email systems function efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined administration utilities to help you track and support BlackBerry devices throughout your business, define security policies that make sense for your company, develop custom wireless software, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.
Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.
Progent locations in Rio de Janeiro Metro
|Barra da Tijuca
||Av. das Américas, 3443, Barra da Tijuca
Rio de Janeiro, RJ 22631-003
|+55 (21) 2018-1122
||Barra da Tijuca Network Support Services
||Av. Visconde de Piraja , 495, Ipanema
Rio de Janeiro, RJ 22410-002
|+55 (21) 2018 1137
||Ipanema Network Support Services
||Rua Quinze de Novembro, 106, Centro
Niterói, RJ 24020-125
|+55 (21) 2018-1202
||Niterói Network Support Services
|Rio de Janeiro
||Av. Pres. Wilson, 231, Centro
Rio de Janeiro, RJ 20030-021
|+55 (21) 3500 1614
||Rio de Janeiro Network Support Services
BlackBerry Enterprise Server (BES) Integration Help
The BlackBerry BES Server offers businesses a single and secure source for incorporating BlackBerry wireless devices into their email, collaboration, and software application environment. BlackBerry Enterprise Server (BES) allows mobile BlackBerry clients to access Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry smartphones with PC desktops to achieve consistent information for applications like schedules, contact lists, tasks, instant messaging, and specialized business software. Due to BlackBerry BES Server integration with Microsoft Exchange Server, users carrying BlackBerry smartphones can have push-based connectivity with Exchange messages as well as to instant messaging-enabled software via Microsoft Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier engineers can assist you to design, deploy, and support BlackBerry BES Server so you can maximize the efficiency of BlackBerry users, streamline the management of a BlackBerry solution, and lower the expense of maintaining a mobile workforce.
Professional RIM BlackBerry Consulting Support Available Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to provide prompt assistance to companies in the Barra da Tijuca region or anywhere in Rio de Janeiro. Progent's experienced remote technical support team has helped IT organizations solve network issues and cut IT service costs in each state in the U.S. and built a large following of satisfied clients. (See Progent's client testimonials.)
Progent offers online consulting support for a wide array of issues associated with RIM BlackBerry software and devices such as synchronization, integration with Exchange, managing BlackBerry Enterprise Server, and improving mobile security. Major RIM BlackBerry certifications earned by Progent's support experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's certified experts can in addition assist your business to resolve a wide array of problems associated with synchronization, device detection, email reconciliation, web access, wireless connections, IM, desktop application installation, and BlackBerry Desktop Redirector.
As a leader in delivering countrywide remote help for small office networks, Progent offers fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support expertise keeps your mobile support expenses at a minimum and, by handling issues promptly, maximizes the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can assist you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to run critical procedures including resolving enterprise activation issues, registering and removing BlackBerry smartphone users, setting activation passwords, implementing over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.
Progent's BlackBerry-certified consultants can also show you how to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist your company to define and install appropriate security configurations.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry BES Servers in an email system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer has expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, implement push and pull access control lists, control Microsoft Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and generate management reports based on SNMP results.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of environments that can include Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
Call or Email Progent to Get Support from a BlackBerry-Qualified Expert
In order to ask Progent about technical help for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.