Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless PDAs were once among the most popular solutions for achieving location-independent connectivity to messaging, scheduling, web-based applications, and other vital business data. Progent can provide Barra da Tijuca, Rio de Janeiro companies support from BlackBerry-premier experts who can assist organizations to manage their BlackBerry environments or migrate smoothly to a current smartphone platform.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for companies of any size, effective integration and support of BlackBerry solutions has become more challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses frequently resort to external consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, manage, and troubleshoot BlackBerry solutions affordably and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of knowledge, coupled with Progent's efficient online support model, gives small businesses an economical alternative for integrating RIM BlackBerry products productively into their IT network.

Progent's consultants can help you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools to enable you to track and control BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize wireless software, and make sure that your IT network architecture is appropriately configured to handle your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored quickly and thoroughly.

Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.

Onsite IT Consulting
Progent locations in Rio de Janeiro Metro

City Address Phone Link
Barra da Tijuca Av. das Américas, 3443, Barra da Tijuca
Rio de Janeiro, RJ 22631-003
+55 (21) 2018-1122 Barra da Tijuca Network Support Services
Ipanema Av. Visconde de Piraja , 495, Ipanema
Rio de Janeiro, RJ 22410-002
+55 (21) 2018 1137 Ipanema Network Support Services
Niterói Rua Quinze de Novembro, 106, Centro
Niterói, RJ 24020-125
+55 (21) 2018-1202 Niterói Network Support Services
Rio de Janeiro Av. Pres. Wilson, 231, Centro
Rio de Janeiro, RJ 20030-021
+55 (21) 3500 1614 Rio de Janeiro Network Support Services

BlackBerry Enterprise Server Consulting and Technical Help
The BlackBerry Enterprise Server (BES) offers businesses a single and secure source for incorporating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry BES Server enables wireless BlackBerry clients to access Microsoft Exchange Server, Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for collaborative programs such a schedules, contact lists, to-do lists, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers carrying BlackBerry handsets have effortless access to Exchange email as well as to IM-capable software via Microsoft Communications Server and Microsoft Lync Server 2010 integration.

BlackBerry Enterprise Server Support

Progent's BlackBerry-certified engineers can show you how to design, deploy, and troubleshoot BlackBerry Enterprise Server (BES) so that you maximize the efficiency of BlackBerry clients, simplify the management of a BlackBerry environment, and reduce the expense of maintaining mobile workers.

Some Ways That Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry Support ServicesA Progent BlackBerry Certified Support Specialist can assist your business to carry out basic support functions including configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching e-mail filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's seasoned service professionals can also help your company to resolve a wide array of issues associated with synchronization, handset recognition, email reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online consulting services for small business IT networks, Progent can provide fast and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support skills keeps your BlackBerry technical support costs at a minimum and, by dealing with problems quickly, maximizes the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Support ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run critical procedures including troubleshooting enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air program installation and configuration, deploying and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for activation. Also, Progent can explain the function of operational policies in the BlackBerry BES environment and help you to define and install sensible security configurations.

Progent's certified Exchange Server experts can work with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your existing Microsoft Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level knowledge for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry consultant has expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to add and delete BlackBerry smartphone clients on Exchange and Microsoft Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, control Microsoft Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry-certified expert can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, install, test, repair, and produce documentation for a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, solution architecture, installation strategy and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your functional goals and to design a mobile wireless environment that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to support a BlackBerry Enterprise Server, help your organization to determine which administration approach and hardware products meet your requirements, and analyze your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software editions, processors and mass storage, network architecture, and application set up.

To optimize system security, Progent's BlackBerry consultant can help you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-premier security engineers to run company-wide security assessment and compliance testing and recommend improvements to accommodate your BlackBerry environment.

Contact Progent for Support from a BlackBerry-Qualified Consultant
In order to get in touch with Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.

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    Progent's Microsoft certified experts offer a range of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting package and corporate management solution built, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Microsoft Dynamics GP family, provides a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP is easy to install and configure, and with its modular design you can license only the functions you currently need, with the option to expand users and enlarge capabilities in the future. Progent's Dynamics GP/Great Plains Software consulting engineers can show you how to deploy, configure and administer Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP/Great Plains.

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    Progent's experts can provide macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Microsoft Entourage and Exchange Server help, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or other earlier editions of Apple Mac OS X and Progent can provide help with Apple Mac applications. Progent can also help your business with iPhone support and iPad synchronization, or moving to Apple's iCloud. For business networks built solely on Mac OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is available, secure, efficient and able to achieve your company's business goals.

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    Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of performance that IT security professionals are expected to master. It gives executive management the confidence that those who have qualified for their CISM certification possess the background and capability to provide efficient security management and support services.

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    Progent's Microsoft-certified consultants can help your business to plan for, implement, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from an older device and application management platform or assist you to modify your existing SCCM 2012 ecosystem to accommodate your changing business requirements. In addition, Progent can assist you to build a software foundation that fully supports SCCM 2012 by delivering expertise with related Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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    Progent's Microsoft-certified consultants can help you to plan for, implement, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate efficiently to SCCM 2012 from a legacy device and application management solution or assist you to modify your existing SCCM 2012 ecosystem to accommodate your changing business needs. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM 2012 by providing advanced consulting support for related Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services (IIS).

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    Progent offers enterprise customers the services of a certified NetApp consultant for remote or onsite support for NetApp's entire portfolio of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV continuous backup, Virtual Storage Console for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and troubleshooting. Progent can provide Level 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably based on leading practices.

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    Progent's Cisco-certified CCIE network engineers can help you to maintain your existing PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, optimize, administer and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services

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    Catalyst line of Wi-Fi controllers simplify the administration of wireless networks by unifying the provisioning and management of Wi-Fi APs, optimizing Wi-Fi performance by reducing the effect of RF congestion, improving Wi-Fi uptime with fast failover, and strengthening data security by identifying threats and filtering network traffic according to user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller solutions.

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    Progent's Windows Server 2019 disaster recovery/business continuity planning consultants can help your business to design a DR/BC solution based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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    Progent believes that a well architected and executed information system is a vital piece for accelerating any company's growth, and we apply this belief in our own network infrastructure. Progent has created a zero-downtime virtual office infrastructure that allows our in-house consultants and authorized contractors to deliver fast and efficient service, collaborate closely on sophisticated projects, and gain from professional and personal growth from being a member of an exciting business culture of personal drive and freedom.

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    Microsoft SQL Server 2005 offers indispensable, standardized tools to computer professionals as well as to information workers, reducing the difficulty of creating, deploying, managing, and using company data and analytical programs in environments ranging from handheld devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and broad knowledge in designing and building data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, ensures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

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  • 24/7 SQL Server 2014 and Hyper-V Professionals
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    Microsoft SQL Server 2014 includes major improvements in key areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite consulting services including planning, deployment, management, remediation, and application development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 investment.

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    Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and fixing Microsoft SCOM solutions and offer organizations of any size advanced remote or on-premises consulting support for SCOM 2012. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for monitoring network fabric and both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to fix critical problems uncovered by Microsoft SCOM 2012.

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    Progent's consultants offer macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and Exchange Server help, security services, and custom training. Progent can help clients to upgrade to macOS from Mac OS X or earlier editions of Mac OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also help your business with iPhone integration and Apple iPad management, or migrating to iCloud services. For computer networks built exclusively on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, configuring and supporting a network environment that is reliable, safe, efficient and able to achieve your company's business goals.

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    Our compensation model is built on revenue sharing, so just like being an independent contractor, your income is entirely tied to your generated revenue. Some of our consultants stress lifestyle issues and choose to consult at a more relaxed pace, utilizing our flexible calendar to follow personal pursuits like hiking, motorcycle racing, skiing, surfing, travel, or sharing private time with relatives and acquaintances. Other consultants use the chance to make major bucks via lots of work and extended hours. Progent completely encourages either side of the spectrum and everything in between.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver web-based control and comprehensive protection for all your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall.

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    Windows Hyper-V 2016 utilizes key technologies initially developed for and proven on Azure, among the world's biggest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by improving data security, availability, expandability, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to evaluate the advantages of Hyper-V 2016 for your business, set up test systems to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network topology for a cloud-centric or hybrid installation, create and execute a non-disruptive upgrade plan, educate your IT management and technical support personnel, and provide as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment gives you the highest possible business value.

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    Progent's UNIX family consulting services offer small companies and software developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience provides you with an easy single consulting firm to show you how to create and maintain a protected and reliable cross-platform network and communications solution that allows UNIX and Microsoft interoperability by combining MS Windows with popular variants of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    The clustering feature set incorporated into the Datacenter and Enterprise editions of Microsoft Windows Server 2008 is dramatically redesigned to simplify the deployment, configuration, and maintenance of server clusters that provide greater levels of network dependability, security, performance, and versatility. New or enhanced features include automated cluster Validation, easier configuration and installation, improved cluster management, redesigned cluster architecture for maximum availability, better protection and quorum models, minimization of failure points, more storage and RAM capacity, and improvements for multi-site clusters. Progent's consultants can help your company assess the business benefits of Windows clustering, design and execute an installation, train your network support personnel to administer your failover clusters, deliver ongoing consulting and technical help services, and create and test a disaster recovery procedure.

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    Progent's Microsoft-certified experts offer small and medium size companies world-class consulting support for Microsoft Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's solutions for update and deployment automation. System Center Configuration Manager 2007 is Microsoft's new name for the change management platform previously called SMS Server. Configuration Manager 2007 provides a variety of new features to SMS Server including comprehensive automation, integrated Windows Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's certified consulting professionals can show you how to use SMS 2003 or Configuration Manager 2007 effectively for streamlined OS and application software deployment, security patch control, application metering, and software license reconciliation. Progent's engineers can also assist your company to move smoothly from Systems Management Server to Configuration Manager.

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    Progent's Juniper Networks-certified network engineer can help you to plan and deploy Juniper Firewall/VPN technology, optimize and support your infrastructure, and migrate efficiently from discontinued devices to the latest releases. Progent's Junos OS engineers can also provide support for Juniper's flagship network control software to enable your business to simplify the administration and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you manage environments that incorporate a combination of Juniper's software platforms.

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    Progent's ProSight Virtual Hosting combines proven virtual server architecture, a world-class data center facility, and the technical support services of Progent's Microsoft-certified consulting team to provide small companies with a complete information technology outsourcing alternative that improves network dependability and security, eliminates management distraction, and saves money. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and critical application servers supported within a secure and fault tolerant data center on a fast, non-stop virtual server configured and supported by Progent's computer support professionals.

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    Catalyst family of wireless controllers simplify the management of wireless LANs by unifying the provisioning and control of Wi-Fi APs, tuning Wi-Fi performance by limiting the effect of RF congestion, improving Wi-Fi uptime with rapid failover, and hardening security by detecting threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco-based Wi-Fi environment or implement a smooth transition to Cisco's modern wireless controller solutions.

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    Progent's Microsoft-certified consultants offer online and onsite expertise for companies of any size to evaluate the benefits of migrating to Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; set up HA mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with other collaboration platforms like Cisco Video Interop Server. Progent's certified network security experts can help you create and validate a security environment for your Skype for Business deployment that is compliant with government and industry standards.

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    Remote continuous monitoring, automated alerts, and periodic reports are crucial to maintaining the proper operation of your IT system and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management solutions have progressed so far that businesses of any size can get a level of protection that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions delivered as low-cost services designed to help you to identify and resolve a an array of IT network problems before they can hurt your business.

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