Wireless Support
Barra da Tijuca, Rio de Janeiro Support for BlackBerry Smartphones
Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile PDAs were once one of the most successful products for achieving location-independent access to messaging, scheduling, web applications, and other critical business data. Progent offers Barra da Tijuca, Rio de Janeiro businesses support from BlackBerry-premier consultants who can assist businesses to manage their BlackBerry deployments or transition smoothly to a modern mobile solution.
As the complexity of small company IT technology has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the standard for businesses of any size, successful deployment and support of BlackBerry technology has become increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small businesses often resort to outside consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient online support capabilities, gives small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their business information network.
Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your business, customize wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and safely.
Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.
| City | Address | Phone | Link |
| Barra da Tijuca | Av. das Américas, 3443, Barra da Tijuca Rio de Janeiro, RJ 22631-003 Brazil |
+55 (21) 2018-1122 | Barra da Tijuca Network Support Services |
| Ipanema | Av. Visconde de Piraja , 495, Ipanema Rio de Janeiro, RJ 22410-002 Brazil |
+55 (21) 2018 1137 | Ipanema Network Support Services |
| Niterói | Rua Quinze de Novembro, 106, Centro Niterói, RJ 24020-125 Brazil |
+55 (21) 2018-1202 | Niterói Network Support Services |
| Rio de Janeiro | Av. Pres. Wilson, 231, Centro Rio de Janeiro, RJ 20030-021 Brazil |
+55 (21) 3500 1614 | Rio de Janeiro Network Support Services |
Consulting and Technical Services for BlackBerry BES Server
Research in Motion's high-end platform for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool enables Microsoft Exchange Server, Lotus Domino, or Groupwise users to send and receive messages that stay encrypted in transit to ensure maximum security. BlackBerry Enterprise Server also streamlines a wide variety of vital administrative jobs ranging from smartphone deployment and upgrades to wireless security and high availability.
Progent's BlackBerry-certified engineers can show you how to utilize BlackBerry Enterprise Server to perform routine jobs such as:
- Deploy and manage applications
- Schedule smartphone, application, and IT policy updates
- Update BlackBerry device software remotely
- Manage user and group settings with BlackBerry's extensive selection of policies
Progent's BlackBerry-premier consultants can also help you to use BlackBerry BES Server to implement important tasks not available with the less advanced BES Server Express. These tasks include:
- Set up and support BlackBerry's high-availability architecture based on virtualization
- Deploy BlackBerry smartphones remotely
- Set specialized management roles
- Monitor and analyze the overall health of your BlackBerry solution
Professional BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's certified RIM BlackBerry engineers are accessible by phone to deliver prompt assistance to companies in the Barra da Tijuca region or anywhere in Rio de Janeiro. Progent's experienced online technical support experts have helped businesses solve computer problems and reduce IT service expenses in each state in the U.S. and established a large base of loyal customers. (See Progent's client testimonials.)
Progent offers remote assistance for a broad selection of issues related to RIM BlackBerry software and devices such as synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving wireless security. Important BlackBerry certifications earned by Progent's consulting professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to carry out basic support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can in addition help you to troubleshoot a wide array of issues concerning synchronization, handset recognition, email reconciliation, web browsing, mobile connections, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a leader in delivering nationwide remote technical assistance for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support costs at a minimum and, by resolving issues promptly, improves the output of your BlackBerry clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help you to define and implement sensible security configurations.
Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, install the MDS and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP results.
Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.
Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Expert
In order to contact Progent about professional support for BlackBerry wireless integration, call
An index of content::
Citrix Essentials for Hyper-V Consultancy
Essentials for Hyper-V Consultant
Progent's Citrix-certified consultants can help you to evaluate the potential strategic benefits of the various editions of Citrix Essentials for Hyper-V, assist you to use Citrix management tools in your Microsoft Hyper-V network, and show you how you can use Citrix Essentials to improve the performance, uptime, consistency, and recoverability of your virtualized network while reducing the cost of resources and operations and streamlining management processes.
ProSight Remote Infrastructure Management Support and Integration
ProSight Remote Network Infrastructure Troubleshooting Technical Support
Progent's ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, optimize and debug their connectivity appliances like routers, firewalls, and load balancers as well as servers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, copies and manages the configuration of virtually all devices connected to your network, tracks performance, and generates notices when issues are detected. By automating complex network management processes, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that need critical updates, or resolving performance issues.
Microsoft Certified Partner Support Services Dynamics GP/Great Plains Features
24 Hour Dynamics GP Great Plains Accounting Remote Troubleshooting
Dynamics GP/Great Plains can help you grow and control your business better by offering easy access to strategic information and a fast ROI. Dynamics GP confers important productivity benefits such as its ability to expand the presence of your organization, handle your accounting, computerize financial operations, unify procedures throughout your company, refine inventory control, enhance order accuracy, expand revenue and minimize lead-time, and maximize cash flow. Progent can show you how to configure and manage a reliable, secure server and communications infrastructure to support Great Plains, and can offer expert Dynamics GP support professionals to make sure you derive the full benefits of your Dynamics GP business management system.
Small-Medium Business Networking Support
Migration Consultants Midsized Company
Progent provides technical support for mid-size companies who have 100 to 250 system users. The medium size business or work group has traditionally been an underserved segment of the market for IT support services. The cost structures and service delivery practices of major outside support firms make them excessively costly for the ordinary mid-size business or small medium business (SMB), which commonly relies on a modest IT budget with which to support an IT system whose advanced technology and sophistication are frequently similar to the information systems of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office infrastructure and proactive server monitoring, significantly reduces the network support expenses of a small-medium business while providing the small organization with big-company service from certified, IT consultants with background in a broad range of small business network solutions. If your medium size organization or small business is looking for levels of network help needed for a medium size office without budgeting enterprise costs, contact Progent.
SCCM Cloud Integration Remote Support Services
24 Hour IT Consultants Configuration Manager
System Center Configuration Manager automates software deployment at scale, simplifies compliance settings management, keeps track of network resources, protects against company data leakage, provides network health monitoring, allows safe end-user self service, and offers a common point of control for managing multi-operating system ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can help you with any facet of planning, installing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid networks.
Services Email Reputation Analysis
Consult ProSight Spam Filtering
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to deliver web-based management and world-class security for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your exposure to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
MCSE Expert Certified Exchange 2007 to Exchange 2010 Upgrade Specialist
Microsoft Exchange 2010 Upgrade Engineer
Progent's Microsoft-certified consulting engineers can assist your organization to assess the value of Exchange 2010 for your business and can help you to design and implement a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide quick payback by increasing your workers' efficiency, cutting the cost of hardware and support, simplifying administration, and consolidating your vital communications technologies.
Work from Home Collaboration Remote Support Services
Offsite Workers Collaboration Software Support Services
Progent can assist small and medium-size companies to implement collaborative technology to permit their at-home workers to benefit from positive teamwork with fellow workers and customers.
24 Hour IT Services Microsoft SQL Server
SQL Server On-site Support
Progent's Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid creation of advanced business programs that offer your business a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the firewall. In addition to providing expertise, support and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT system. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.
Postini Support
Antivirus Technology Consulting
E-Mail Guard by Postini provides constantly updated spam and virus blocking, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service firm. If your business is too small to purchase for a standard Postini license, you can still get the use of Postini's Perimeter Management services via Progent's E-Mail Guard spam filtering and antivirus service offering. Progent's certified email protection professionals can help you create an email security strategy that incorporates antispam and virus protection products and processes.
Zero Downtime Internet Network Setup and Support
Automatic Failover Support and Help
Progent's Cisco-authorized network consultants can show you how to design an economical, high availability Internet configuration solution that can achieve 24x7 Internet connectivity via a wide range of high availability Internet access products and services including non-stop BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to utilize the most current technology for high availability Internet connections to build an economical, fully redundant Internet interface with automatic failover and other features to create fault tolerant Internet connections.
Lync Server 2013 PSTN Gateway Services
Lync Server 2013 IM Technology Professional
Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a manageable and secure communications environment that permits the modern Bring-Your-Own-Device computing style with instant messaging, real-time presence, web conferencing with app sharing, as well as IP-based and PSTN calling enabled for a wide range of stationary PCs and handheld clients. Progent's certified Lync 2013 consultants and system architects can help you to assess the business benefits of Lync 2013, create an in-house, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your present and future goals, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management staff and end users. Progent has expertise in critical components of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to integrate Lync 2013 with popular Office and Microsoft 365 applications such as Outlook clients and PowerPoint.
ISA 2006 Firewall Consultants
Integration ISA Server 2006
Application Publishing with ISA Server 2006 provides more control over intranet resources while enabling increased productivity by making these applications available to legitimate remote or mobile users. ISA Server 2006 can guard business applications, services, and information across all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-premier Internet Security and Acceleration Server 2006 experts can show you how to plan, install, configure, and maintain Internet Security and Acceleration Server on your system so your company benefits from a highly functional and affordable combination of protection, convenience, and performance.
UNIX with Windows Remote Support Services
24/7 Help and Support Windows, UNIX, Solaris
Progent's UNIX platform consulting experts provide small and mid-size businesses and software developers support for managing and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP credentials. This wide range of expertise offers you an easy one-stop consulting firm to show you how to build and maintain a protected and reliable cross-platform connectivity and communications infrastructure that allows UNIX and Microsoft interoperability by integrating MS Windows with popular versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.
MRTG for Linux Technology Professional
MRTG Online Support
Network monitoring commonly involves observing a network's resource utilization to help uncover throughput backups or troubleshoot hardware or software problems. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free monitoring utilities that work under Linux or UNIX and can be used to monitor multi-OS environments where UNIX and Windows operate together. Progent's system integration engineers can show you how to take advantage of both these programs to optimize and troubleshoot your network. Progent's UNIX support services offer small companies and programmers assistance with managing and servicing UNIX and Linux systems that coexist with Microsoft-based products.
Apple OS X Help and Support
24x7x365 OS X Specialist
Progent's experts offer Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and email expertise, network protection services, and custom education. Progent can assist businesses to upgrade to macOS from OS X or other earlier versions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with Apple iPhone integration and Apple iPad management, or moving to iCloud. For business environments built solely on macOS or OS X or for networks with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and maintaining a network environment that is available, safe, fast and aligned with your organization's objectives.
Office Word debugging Specialists
Office Word co-editing Services
Progent's Office Word and Microsoft 365 Word experts can provide a wide range of economical online support services to help your organization to manage and troubleshoot your legacy Microsoft Office Word solution or help you to move to a newer version of Office Word. Support offered by Progent's experts include VBA software development, identifying and resolving compatibility issues between various releases of Office Word, integrating Word with other Microsoft Office apps such as Office Excel and Microsoft Outlook or with third-party platforms and plug-ins,network optimization for dependable. reliable cloud access, security consulting, smart phone integration, and remote training sessions tailored for your special requirements.
Consultants Windows Server 2008 BranchCache
Windows Server 2008 R2 On-site Support
Windows Server 2008 is an important step forward in making information systems more protected and available, simpler to virtualize and manage, higher performing, and able to provide a better environment for web publishing. Progent can help your company get the most from the improvements built into Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, education, staffing, network monitoring, and security engineering expertise.
Remote Employees VoIP Computer Consultant
Remote Employees VoIP Outsourcing
Progent can assist small and mid-size businesses to deploy VoIP solutions to provide their telecommuters the advantage of virtual extensions of the corporate phone network.
Online Support Services Exchange 2013 SharePoint integration
Remote Consulting Exchange 2013
Microsoft Exchange 2013 includes major enhancements to the functionality of its predecessor Exchange 2010 and introduces important new features plus a redesigned structure. These improvements favorably impact key areas like manageability, availability, security, operational costs, collaboration, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, create an efficient validation and rollout strategy, and educate your IT team to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing online consulting and management services for Microsoft Exchange Server 2013.
Colbolt Linux Help and Support
Specialists Redhat Linux
Progent's Linux support services provide small and mid-size businesses and software developers help with managing and supporting Linux computers that operate with Microsoft-based networks. Progent can give your business contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This wide array of expertise provides you with an easy single source to show you how to build and maintain a secure and reliable cross-platform network and communications solution that supports Linux and Microsoft coexistence by integrating Windows with major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Online Consulting Firepower
Cisco ASDM for Firewall Management Remote Consulting
The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your existing PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
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