Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry ConsultantsBlackBerry mobile PDAs were once one of the most successful products for achieving location-independent access to messaging, scheduling, web applications, and other critical business data. Progent offers Barra da Tijuca, Rio de Janeiro businesses support from BlackBerry-premier consultants who can assist businesses to manage their BlackBerry deployments or transition smoothly to a modern mobile solution.

As the complexity of small company IT technology has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the standard for businesses of any size, successful deployment and support of BlackBerry technology has become increasingly challenging. To deal with issues like security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small businesses often resort to outside consulting professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can help small organizations to design, manage, and repair BlackBerry environments affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of experience, combined with Progent's efficient online support capabilities, gives small companies a budget-friendly alternative for incorporating BlackBerry technology seamlessly into their business information network.

Progent's engineers can assist your business with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your business, customize wireless software, and make sure that your network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your scheduled backup procedures so that it can be restored rapidly and safely.

Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.

Onsite IT Consulting
Progent locations in Rio de Janeiro Metro

City Address Phone Link
Barra da Tijuca Av. das Américas, 3443, Barra da Tijuca
Rio de Janeiro, RJ 22631-003
+55 (21) 2018-1122 Barra da Tijuca Network Support Services
Ipanema Av. Visconde de Piraja , 495, Ipanema
Rio de Janeiro, RJ 22410-002
+55 (21) 2018 1137 Ipanema Network Support Services
Niterói Rua Quinze de Novembro, 106, Centro
Niterói, RJ 24020-125
+55 (21) 2018-1202 Niterói Network Support Services
Rio de Janeiro Av. Pres. Wilson, 231, Centro
Rio de Janeiro, RJ 20030-021
+55 (21) 3500 1614 Rio de Janeiro Network Support Services

Consulting and Technical Services for BlackBerry BES Server
Research in Motion's high-end platform for managing big groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful tool enables Microsoft Exchange Server, Lotus Domino, or Groupwise users to send and receive messages that stay encrypted in transit to ensure maximum security. BlackBerry Enterprise Server also streamlines a wide variety of vital administrative jobs ranging from smartphone deployment and upgrades to wireless security and high availability.

RIM BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified engineers can show you how to utilize BlackBerry Enterprise Server to perform routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Update BlackBerry device software remotely
  • Manage user and group settings with BlackBerry's extensive selection of policies

Progent's BlackBerry-premier consultants can also help you to use BlackBerry BES Server to implement important tasks not available with the less advanced BES Server Express. These tasks include:

  • Set up and support BlackBerry's high-availability architecture based on virtualization
  • Deploy BlackBerry smartphones remotely
  • Set specialized management roles
  • Monitor and analyze the overall health of your BlackBerry solution

Professional BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's certified RIM BlackBerry engineers are accessible by phone to deliver prompt assistance to companies in the Barra da Tijuca region or anywhere in Rio de Janeiro. Progent's experienced online technical support experts have helped businesses solve computer problems and reduce IT service expenses in each state in the U.S. and established a large base of loyal customers. (See Progent's client testimonials.)

Progent offers remote assistance for a broad selection of issues related to RIM BlackBerry software and devices such as synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server, and improving wireless security. Important BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can assist you to carry out basic support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging solution. Progent's seasoned experts can in addition help you to troubleshoot a wide array of issues concerning synchronization, handset recognition, email reconciliation, web browsing, mobile connections, Instant Messaging, desktop software configuration, and Desktop Redirector.

As a leader in delivering nationwide remote technical assistance for small business networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support costs at a minimum and, by resolving issues promptly, improves the output of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist can provide the skills required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified specialist can help you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, configuring over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also assist you to use administration software such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can explain the function of operational policies in the BlackBerry Enterprise environment and help you to define and implement sensible security configurations.

Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange infrastructure for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email environment based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers support skills in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, install the MDS and Instant Messaging, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and apply WLAN and Virtual Private Network configurations, implement SNMP traps, and generate management reports based on SNMP results.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and SNMP.

Contact Progent to Get Assistance from a RIM BlackBerry-Qualified Expert
In order to contact Progent about professional support for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.

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    The new Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your existing PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, optimize, manage and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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