Mobile Consulting
Barra da Tijuca, Rio de Janeiro Support for BlackBerry Smartphones
Consulting and Technical Support for BlackBerry Technology
BlackBerry mobile PDAs were once among the most popular products for achieving location-independent connectivity to email, calendars, web-based programs, and other critical business data. Progent can provide Barra da Tijuca, Rio de Janeiro companies the services of BlackBerry-premier consultants who can assist companies to maintain existing BlackBerry deployments or transition efficiently to a modern smartphone platform.
As the sophistication of small company IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has become the norm for companies regardless of size, successful deployment and maintenance of RIM BlackBerry solutions has become increasingly challenging. To handle areas like data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and corporate databases, small businesses often resort to outside consulting professionals who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and repair BlackBerry environments affordably and efficiently, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This range of knowledge, coupled with Progent's proven remote support capabilities, provides small companies an affordable solution for integrating RIM BlackBerry technology productively into their information network.
Progent's engineers can help you with SQL Server 2019 integration consulting, SQL Server 2016 migration consulting, and Exchange Server 2019 setup so that your database and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, configure streamlined administration tools so you can monitor and support BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom wireless applications, and ensure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered quickly and safely.
Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.
| City | Address | Phone | Link |
| Barra da Tijuca | Av. das Américas, 3443, Barra da Tijuca Rio de Janeiro, RJ 22631-003 Brazil |
+55 (21) 2018-1122 | Barra da Tijuca Network Support Services |
| Ipanema | Av. Visconde de Piraja , 495, Ipanema Rio de Janeiro, RJ 22410-002 Brazil |
+55 (21) 2018 1137 | Ipanema Network Support Services |
| Niterói | Rua Quinze de Novembro, 106, Centro Niterói, RJ 24020-125 Brazil |
+55 (21) 2018-1202 | Niterói Network Support Services |
| Rio de Janeiro | Av. Pres. Wilson, 231, Centro Rio de Janeiro, RJ 20030-021 Brazil |
+55 (21) 3500 1614 | Rio de Janeiro Network Support Services |
Technical Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry wireless handsets, offering a single solution for handling critical tasks such as smartphone deployment, upgrades, and deactivation and offering a solid foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent communication between Exchange, Groupwise, or Lotus Domino messaging platforms and BlackBerry users and allows wireless synchronization.
BlackBerry BES Server offers a wealth of security capabilities beginning with automatic data encryption of messages transmitted between a BlackBerry wireless handset and BES Server using AES or Triple Data Encryption Standard. BlackBerry BES Server also allows great versatility in adjusting degrees of protection to meet the specific needs of your mobile network. Progent's BlackBerry certified engineers can assist you to select powerful security functions and activate them wirelessly. Examples of these wirelessly selectable security features include:
- Lock down a device
- Wipe data from a missing BlackBerry device
- Disable Bluetooth functionality
- Enable internal protection against malware
BlackBerry Enterprise Server also provides flexibility in selecting how to prevent BlackBerry users from loading or running unsecure or unauthorized code. Progent can help you to select protective processes like:
- List precisely which applications are permitted on the device
- Block external applications from using non-volatile memory on the BlackBerry device
- Select which functions third-party applications can use on the BlackBerry smartphone
- Restrict the types of access third-party software running on the device can establish
- Prevent all third-party applications from being installed or run on the smartphone
Professional RIM BlackBerry Consulting and Technical Support Services Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are available by phone to provide prompt technical help to businesses in the Barra da Tijuca region or anywhere in Rio de Janeiro. Progent's experienced remote consulting team has helped IT organizations solve computer issues and reduce support costs in every state in the U.S. and built a large following of satisfied clients. (Refer to Progent's client testimonials.)
Progent can provide remote assistance for a wide array of technologies related to RIM BlackBerry products including wireless synchronization, configuration with Exchange, managing BlackBerry Enterprise Server, and improving wireless security. Major RIM BlackBerry credentials earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out common support functions such as setting up BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, setting up messaging filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging software. Progent's seasoned service professionals can in addition assist you to resolve a wide range of problems associated with synchronization, device detection, messaging reconciliation, web access, mobile connectivity, IM, PC software installation, and Desktop Redirector.
As a leader in delivering nationwide remote technical assistance for small company networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support costs at a minimum and, by resolving problems quickly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to install and delete BlackBerry device clients on Exchange and Windows Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, configure permissions, set up the Mobile Data System (MDS) and IM, implement access control lists, control Exchange Server data flow, generate, update, and assign WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP results.
Progent's BlackBerry consultant can support your BlackBerry solution in a number of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, test, repair, and produce documentation for a wireless solution built on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs analysis, solution architecture, installation planning and execution, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional goals and to create a mobile wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help your organization to decide which administration model and hardware products match your needs, and evaluate your messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed choices about alternatives for software editions, processors and storage, network topology, and application configuration.
To maximize system security, Progent's BlackBerry-certified expert can assist you to choose and configure sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to run network-wide security assessment and compliance validation and suggest improvements to account for your BlackBerry environment.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Certified Expert
In order to get in touch with Progent about technical expertise for BlackBerry wireless solutions, call
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