Consulting Support Services for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time one of the most popular products for maintaining mobile access to messaging, calendars, web-based applications, and other vital business data. Progent offers Barra da Tijuca, Rio de Janeiro businesses the services of BlackBerry-premier experts who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a current smartphone platform.

As the complexity of small company IT technology has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses of all sizes, effective deployment and support of RIM BlackBerry technology has become more challenging. To handle areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often turn to external consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-premier consultants who can help small businesses to design, manage, and troubleshoot BlackBerry environments economically and effectively, doing away with the requirement for an internal BlackBerry solutions expert and reducing the cost and hassle of maintaining mobile work groups. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security specialists. This range of experience, coupled with Progent's proven online support model, gives small businesses an affordable alternative for incorporating BlackBerry products productively into their business information network.

Progent's consultants can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft software, set up streamlined administration tools to help you track and control BlackBerry devices throughout your business, define security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your scheduled backup procedures so that it can be recovered rapidly and safely.

Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.

Onsite IT Consulting
Progent locations in Rio de Janeiro Metro

City Address Phone Link
Barra da Tijuca Av. das Américas, 3443, Barra da Tijuca
Rio de Janeiro, RJ 22631-003
+55 (21) 2018-1122 Barra da Tijuca Network Support Services
Ipanema Av. Visconde de Piraja , 495, Ipanema
Rio de Janeiro, RJ 22410-002
+55 (21) 2018 1137 Ipanema Network Support Services
Niterói Rua Quinze de Novembro, 106, Centro
Niterói, RJ 24020-125
+55 (21) 2018-1202 Niterói Network Support Services
Rio de Janeiro Av. Pres. Wilson, 231, Centro
Rio de Janeiro, RJ 20030-021
+55 (21) 3500 1614 Rio de Janeiro Network Support Services

Consulting and Technical Expertise for BlackBerry BES Server
Research in Motion's advanced solution for managing large groups of BlackBerry devices is the BlackBerry Enterprise Server. This powerful software enables Exchange Server, IBM Lotus Domino, or Groupwise users to send and receive emails that are encrypted in transit to provide maximum security. BlackBerry Enterprise Server also simplifies a broad selection of crucial administrative tasks ranging from smartphone deployment and updates to mobile security and high availability.

BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-premier engineers can help you utilize BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and IT policy updates
  • Upgrade BlackBerry device software wirelessly
  • Control client configurations with BES Server's vast library of policies

Progent's BlackBerry-certified consultants can also help you to use BES Server to perform important procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Configure and manage BlackBerry's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry devices wirelessly
  • Set specialized management roles
  • Automatically track and analyze the overall health of your BlackBerry system

Progent's Remote BlackBerry-certified Consulting Services is Fast and Economical
For companies in Barra da Tijuca, Rio de Janeiro who require fast and economical access to an authorized RIM BlackBerry support expert, Progent provides efficient online help from a veteran support staff who have delivered network solutions to companies in every state in the United States. (See Progent's client testimonials.)

Online consulting services avoids travel expense and lets engineers resolve problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry consultants have been awarded accreditations in the entire range of BlackBerry technologies and can provide expert help in fields including troubleshooting synchronization issues, setting up BlackBerry BES Server, and designing a protected, high-availability network infrastructure for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can help you to perform common technical functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, modifying user accounts, update BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned service professionals can also help you to resolve a wide array of problems concerning synchronization, device recognition, email reconciliation, web browsing, wireless connections, IM, workstation application installation, and Desktop Redirector.

As a leader in providing countrywide remote support for small company networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your BlackBerry technical support costs low and, by resolving problems promptly, maximizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can assist you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important procedures including resolving enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, implementing over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery processes.

Progent's BlackBerry consultants can also help you to use management software like the BlackBerry Administration Service for role-based administration, resolving attachment and data flow problems, and utilizing wireless LANs for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES environment and help you to define and install appropriate security configurations.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Microsoft Exchange Server architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and delete BlackBerry device users on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, archive and support storage groups, configure permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, control Exchange Server data flow, generate, update, and apply wireless LAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry solution in a variety of environments such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use tools such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent for Support from a BlackBerry-Qualified Consultant
If you wish to ask Progent about technical expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or go to Contact Progent.

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    Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of any size expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to plan an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs based on leading practices for monitoring network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or on-premises technical support to help you to fix critical issues uncovered by Microsoft SCOM 2012.

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  • Exchange Migration Professionals
    Exchange Server 2010 Migration Technology Professional

    Progent's Microsoft-certified network experts can assist your organization to determine the benefits of Microsoft Exchange Server 2010 for your company and can assist you to design and implement an efficient migration to Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will offer quick ROI by improving your productivity, lowering the cost of hardware and support, streamlining administration, and integrating your vital communications platforms.

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    24-7 Wireless Network IT Consultant

    Progent’s wireless professionals can help small companies design, choose, evaluate, deploy and support protected building-to-building wireless bridges that integrate transparently into your IT network while offering a degree of protection that matches or exceeds wireline interfaces. Progent provides experience in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you select and install the wireless link technology that align best your business requirements.

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    Forefront TMG 2010 On-site Technical Support

    Forefront TMG 2010 is based on the powerful security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a centrally administered Internet gateway that acts as a one-server platform for an array of security features including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security logging and reporting features, allows customized reports generated by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to lower expenses and enhance availability. Progent's Microsoft engineers can assist your company to design and execute pilot and production deployments; interface Microsoft Forefront TMG 2010 with Windows 2008 R2, AD, Microsoft SQL Server, Exchange Server 2010, and SharePoint; set up Forefront Threat Management Gateway 2010 to run on a virtual machine with Windows Hyper-V; and deliver ongoing support and troubleshooting. Progent's consultants can also assist you to upgrade smoothly to Microsoft Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    Progent's Microsoft Office and Office 365 consultants can assist businesses of any size to integrate Microsoft Office desktop and Microsoft Office 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a cohesive solution that offers fast ROI and enables improved business outcomes. Progent can help your company to integrate Office or Office 365 apps with one another and with additional key Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent can also help you to fix compatibility problems with different releases of Microsoft Office desktop and offers live online instruction to individuals and groups.

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    Progent's Microsoft-certified engineers can help you design, document, implement, administer, and repair a network-wide move to 64-bit server and client OS software and business applications. Progent can help you test your 64-bit environment to make sure it supports all of the important 32-bit programs which you intend to keep as well as the latest 64-bit versions of software you plan to run.

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    The complexity and integration requirements of Microsoft Windows Servers calls for an IT consulting firm with hands-on expertise and in-depth familiarity with designing and integrating seamless, comprehensive network technology systems. The background of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, ensures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic goals. Progent’s IT support can assist you with planning, installing, administering, and supporting Windows Server solutions that increase the business value of your IT network. Progent’s consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.

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    The QTS Internet Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is now utilizing the QTS Sacramento data center as a colocation site or if your business is planning on moving your primary or disaster recovery equipment to the Herakles data center, Progent offers a range of budget-friendly consulting services that include colocation relocation, equipment deployment and updates, network improvements, project management, virtual server configuration, remote monitoring, streamlined network management, application programming, business continuity solutions, data security assessment, and the support of the Progent Test Lab.

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    With Catalyst switches for small and mid-size companies, Cisco enables organizations to gain all the benefits of bringing intelligent services to their IT infrastructures. Cisco's switch technology makes it possible to enable features to make your IT network highly available to handle time-critical needs, expandable to facilitate future growth, safe enough to protect confidential data, and capable of prioritizing and managing all traffic to streamline network operations. Progent's CCIE and CCNP certified consultants can show you how to pick out and deploy Catalyst switches that make sense for your company. In addition, Progent's CISA certified security specialists can show you how to develop a strategic protection plan and configure Cisco Catalyst switches so they help support your security strategy. Cisco Catalyst switching products that Progent provides expertise for include the Cisco Catalyst 2950 switches, Cisco Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.

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    Progent's team of application experts can provide advanced support, custom programming, deployment help, and webinar classes for leading business applications that address key areas including ERP, financials, business analytics, web application development, and the Microsoft Office family of business productivity solutions. As a Microsoft Partner with years of experience providing high-level consulting services online, Progent can help clients throughout the United States to save the lost productivity and fees related to travel and on-premises visits without compromising the effectiveness of consulting services.

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  • SQL Server 2016 and Hyper-V Integration Support SQL Server SSAS Professional
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  • SQL Server 2019 Big Data Cluster Integration 24-Hour SQL Server 2019 Always Encrypted Support Services
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    Progent's webinar training classes offer small businesses the affordability, ease, and versatility of virtual learning plus the effective training techniques of seasoned teachers who use advanced collaboration software to emulate real-time, participatory classrooms. Progent can provide remote education for key desktop software including elements of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Visio: Microsoft Dynamics accounting and reporting software such as Microsoft Dynamics GP (Great Plains); plus additional leading desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.

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    ProSight Data Protection Services ECHO offer small and mid-sized organizations a low cost end-to-end service for secure backup/disaster recovery. Available at a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital files, apps and VMs that have become lost or damaged as a result of component failures, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data.

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    Progent's Microsoft-certified network engineers can help your organization to determine the value of Microsoft Exchange Server 2010 for your business and can help you to design and carry out a smooth migration to Exchange 2010 from Microsoft Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide quick ROI by improving your productivity, cutting the cost of equipment and support, streamlining management, and consolidating your vital communications technologies.

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    Progent's UNIX family consulting services provide small businesses and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of experience offers you a convenient one-stop source to show you how to build and manage a secure and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent can help small and mid-size companies to plan, configure and troubleshoot the infrastructure to support a remote workforce.

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  • SMS Server Upgrade Consultant Services
    Top Rated SMS 2003 Upgrade Technology Consulting

    Progent’s Microsoft certified consultants offer small and medium size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install critical applications rapidly and automatically to appropriate workers, lower product expense and stay compliant by determining patterns of usage, enhance Windows security by improving your awareness of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by efficiently utilizing the administrative functions incorporated into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch control, and resource monitoring management including software and appliance inventory.

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