Cisco On-site and Remote Computer Network Consulting
Barra da Tijuca Enterprise and Small Business Computer Network Environments
For organizations of any size in Barra da Tijuca Rio de Janeiro, Progent offers convenient, quick, and affordable access to CCIE-certified engineers. Cisco CCIEs are world-class networking experts who achieve this prestigious certification by completing strenuous examinations by Cisco. CCIE-qualified engineers can tackle the most complicated issues surrounding network integration, troubleshooting, and optimization. Progent's CCIE-qualified professionals work directly with Cisco's internal staff in identifying problems with IOS or Cisco NX-OS utilities and coming up with temporary alternatives or obtaining software patches to correct problems. A Cisco CCIE knows how to pinpoint the cause of network problems stemming from hardware or software.
Progent offers fast remote access to a CCIE specialist so you has the opportunity to get high-level assistance for complex network problems that are impacting business productivity but are outside the experience of your ordinary IT support organization. Progent's Cisco CCIE-certified consultants can examine your system via advanced remote support utilities in order to perform rapid and economical analysis and repair of serious network issues.
Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national ISPs, and so their services are not readily accessible to the general public. Progent is among the rare service providers that makes CCIEs available to support small and medium sized companies. In addition, Progent can provide quick contact with a CCIE by phone so you can receive immediate support for urgent network issues that are hurting business productivity. To learn how to contact a Progent CCIE for immediate assistance with your IT infrastructure, go to Progent's remote network troubleshooting.
Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.
| City | Address | Phone | Link |
| Barra da Tijuca | Av. das Américas, 3443, Barra da Tijuca Rio de Janeiro, RJ 22631-003 Brazil |
+55 (21) 2018-1122 | Barra da Tijuca Network Support Services |
| Ipanema | Av. Visconde de Piraja , 495, Ipanema Rio de Janeiro, RJ 22410-002 Brazil |
+55 (21) 2018 1137 | Ipanema Network Support Services |
| Niterói | Rua Quinze de Novembro, 106, Centro Niterói, RJ 24020-125 Brazil |
+55 (21) 2018-1202 | Niterói Network Support Services |
| Rio de Janeiro | Av. Pres. Wilson, 231, Centro Rio de Janeiro, RJ 20030-021 Brazil |
+55 (21) 3500 1614 | Rio de Janeiro Network Support Services |
Progent has one of the largest rosters of Cisco-premier CCIE engineers of any independent consulting company in the U.S. Consequently, Progent offers world-class expertise in finding connectivity solutions focused on Cisco technology. Because Progent is also a Microsoft Certified Partner and provides professional application help for a broad range of business applications, Progent can help you achieve end-to-end IT solutions that maximize the competitive value of your network.
CCIEs are an exceptional value since their deep expertise enables them to fix the most complex problems quickly. In common scenarios, less qualified engineers can burn up many hours or days struggling with a task that an experienced CCIE can resolve in a few minutes. Most Progent CCIEs are not only expert at Cisco products, but have a variety of recognized industry certifications including Microsoft Certified Systems Engineer (MCSE), and an important security credential such as CISSP or CISM. This permits Progent to provide complete solutions that incorporate a broad range of IT products without incurring extra expenses and interruptions managing multiple consultants.
Software Update Management for Cisco Infrastructure Appliances
Patch management is crucial and complicated process. Prompt and correctly managed updating optimizes cybersecurity, regulatory compliance, uptime, and functionality. Haphazard patch management can cause security gaps, compatibility problems, slow or inconsistent responsiveness, needless downtime, or loss of important features. Patching entails more than occasional updates of an OS and applications for servers and user machines. Firmware updates can be as essential for network infrastructure appliances such as routers, firewalls, and wireless APs.
Progent has delivered high-end support for Cisco infrastructure appliances for more than two decades and Progent's support services for patch management offer organizations of all sizes a flexible and affordable solution for assessing, validating, scheduling, implementing, and tracking updates to your dynamic information system. To find out about Progent's service programs for firmware update management, go to Progent's patch management solutions.
To learn more details about Progent's world-class support services for Cisco technology, select a subject:
In addition to Cisco technology, Progent's consultants can provide advanced support for a variety of important areas of IT systems, making it possible for Progent to deliver full-featured IT solutions for companies of all sizes. A few key areas where Progent can provide world-class expertise are:
- Windows Server 2022 Planning and Migration Services
- Windows Server 2019 Migration Services
- Windows 2016 Hybrid Cloud Solutions
- Windows Server 2012 R2 Migration
- ProSight WAN Watch Network Infrastructure Management Consulting
- Exchange 2010 Integration
- Penetration Testing with NodeZero from Horizon3.ai
- Data Security Compliance Assessment and Problem Remediation
- Business Continuity Planning and Verification
- Microsoft SQL Server 2019 Integration, Microsoft SQL Server 2017 Migration and Microsoft SQL Server 2016 Integration
- SharePoint Server Application Development
- Oracle Software Development and MySQL Database Development
- Hyper-V Consulting
- Hyper-V System Design
- VMware vSphere Configuration and Troubleshooting
- VMware Site Recovery Manager Business Continuity Planning
- VMware NSX Virtual Network Design and Integration
- Citrix XenApp and XenDesktop Virtualization Consulting and Support
- Project Management Services
- Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) hybrid cloud solutions, and Google Cloud Platform Planning and Integration Expertise
An index of content::
SCCM 2016 MDM Consultants
SCCM 2016 Cloud Management Gateway Support Services
Configuration Manager 2016 automates software deployment across multiple sites, streamlines compliance settings management, inventories network assets, guards against corporate data leakage, provides health monitoring, enables secure self service, and delivers a single point of control for administering multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager 2016 consultants and Azure cloud integration specialists can help your organization with any facet of designing, implementing, using and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Juniper NetScreen IPsec VPN Technical Support
Juniper Firewalls Firewall Network Install
Progent's Juniper Networks-authorized NetScreen consultants can assist you to install and optimize NetScreen 5200 and 5400 routers, migrate from previous NetScreen products to more current Juniper technologies, and troubleshoot infrastructure issues in all-Juniper or mixed-vendor environments.
24x7 Catalyst Switch EVN Information Technology Consulting
Remote Catalyst 9000 Switch Integration Support
Progent's Cisco-certified CCIE consultants can help organization to configure, manage, update, tune and debug Catalyst switches. Progent can also assist your business to harden the security and compliance of Catalyst switches and move efficiently from legacy switches to current devices.
Consultant LockBit ransomware recovery
Consulting Hermes ransomware recovery
Progent's seasoned ransomware recovery experts can help your business to reconstruct an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Remote Support Network Professional Employment Opportunities
Virtual Office Microsoft Consulting Job Opening
Progent's business climate will allow you to become a more capable consulting professional by enhancing your technical knowledge and boosting the satisfaction of your customers. Progent delivers this commitment by recruiting the best consulting talent for you to operate with, providing a state-of-the-art network and communications architecture, using specialized application tools to enable the maximum quality of support, and by streamlining proven operational structures for attracting and keeping customers.
ProSight ESP Endpoint Security Consulting Services
24x7 ProSight ESP Endpoint Protection Services Consultants
Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device control, and web filtering through leading-edge tools incorporated within one agent accessible from a single control. Progent's data protection and virtualization experts can help you to design and implement a ProSight ESP environment that meets your organization's unique requirements and that allows you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate attention. Progent can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can recover quickly from a destructive security attack like ransomware.
Les Kent has a 35-year track record of successful technology integration, business management, sales, and operations. He has shown a talent for developing sophisticated IT solutions in his roles as as a system designer, application developer, project manager, deployment consultant, and troubleshooter for small companies, new ventures, and global corporations.
Network Security Protection Bulletins Security Auditing
Network Security Protection Bulletins Cybersecurity Companies
This page contains current updates on cybersecurity threats, patches, and best practices. Contact Progent if you need help protecting your network against the latest cybersecurity threats.
ProSight Reporting SentinelOne Remote Network Monitoring Consultant
24/7 ProSight Reporting Network Infrastructure Management Information Technology Consulting
ProSight Reporting is a growing suite of in-depth reporting tools created to integrate with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Engineer Exchange 2007 Server
Exchange Server 2007 Onsite Technical Support
Progent's expert support team can help you design and implement a smooth in-place Exchange Server 2007 upgrade strategy that avoids network downtime, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the background to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include assistance with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 that are in keeping with your business goals.
Work At Home Job Freelance Cisco CCNA Contractor
Independent Macintosh Consultants Job Opportunities
Our Experts Group provides consulting in key areas that include Macintosh networking and applications; Expertise for Linux-powered, UNIX, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Strategic and vertical application support; Chief Information Officer, business analyst, and project management services; Special program design and deployment; Web site, eCommerce, Electronic Data Interchange, and client portal design and integration; DBM management and efficiency help; Business intelligence expertise; and Telecommunications architecture consulting.
Microsoft Solutions Framework Project Methodology Network Architect Firms
24x7 Design Company MSF
In conducting IT tasks for corporate customers, Progent follows a structured approach based on specified milestones in order to achieve financial, scheduling and engineering targets while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, pilots, design tuning, and expert deployment. All facets are recorded to provide a detailed description of IT services delivered and to assist in downstream network maintenance.
Subscription Virus Protection
Biggest Microsoft Exchange Server Computer Consulting
Progent's Microsoft-certified consultants average over 10 years of experience providing email solutions for companies that range from small businesses to large corporations. Progent offers affordable consulting for all editions of Microsoft Exchange Server to enhance email and virus security, design fault tolerant email systems, and facilitate off-site and mobile email connectivity. Progent's Microsoft Exchange consulting services can help you in planning and carrying out a move from an outdated SMPT server or unsupported Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent also offers support for Windows 10 and Windows 11 desktops using Office Outlook and can help you integrate Outlook Web App for popular browsers. For e-mail virus protection, spam filtering and outbound data leak protection, Progent offers Email Guard security services.
Microsoft 365 PST migration Online Support Services
Computer Consultants Outlook autodiscover
Microsoft 365 Exchange Online lets you use cloud-based servers, mailboxes and other email infrastructure to reduce capital expense and management overhead. You can configure Exchange Online to run all your mailboxes, or you can set up a hybrid solution that incorporates both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your organizations to assess the benefits of Microsoft 365 Exchange Online, plan a network topology that aligns with your functional requirements and IT budget, carry out an efficient move from your current Exchange organization to one that includes Microsoft 365 Exchange Online, train your IT staff and users, and deliver ongoing consulting and technical support.
Integration Services UNIX with Windows
After Hours Windows, UNIX, Solaris Integration
Progent can help you to design and execute a smooth migration from a UNIX-powered information system to a network based on Microsoft Windows and capable of running Microsoft's popular office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development experts can assist you to guard your information and minimize productivity discontinuity by designing an effective migration strategy that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows migration support services offered by Progent include evaluation of current infrastructure, migration strategy and testing, Microsoft Exchange migration expertise, information and application migration, and processor and mass storage transition and economization.
Windows desktop virtualization Consult
Biggest Outsourcing Citrix VDI
Citrix has developed a powerful family of platforms that provide enterprise-level manageability, expandability, and performance for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers Citrix XenServer and Citrix Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist your company to assess the business advantages of Citrix virtualization products and help you plan, test, deploy, troubleshoot, and maintain Citrix virtualization platforms.
Microsoft Exchange Server 2016 Migration Setup and Support
Microsoft Exchange 2016 Upgrade IT Consultant
Progent can help your business in any and all phases of your upgrade to Exchange Server 2016 including designing HA system topology for a local, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), databases and logs; configuring HLB for high-availability client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Aironet 3800 Access Point Online Support Services
Online Help Aironet Wave 2 Wi-Fi Access Point
Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or on-premises configuration and troubleshooting services to assist you to plan, implement, update, optimize, manage and debug Aironet wireless access point environments of any scale or topology. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise-wide connectivity foundation that is simple to administer and expand. Progent also offers affordable wireless site surveys to help you to determine the most appropriate selection, location and setup of Aironet wireless access points to accommodate your unique workplace design, building structure, and expected workloads.
Penetration Testing Security Consultancies
24-7 Cybersecurity Penetration Testing Network Consultant
Stealth penetration testing is an important part of any comprehensive network security strategy. Progent's security professionals can run thorough penetration tests without the awareness of your company's in-house network support staff. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion detection warnings and event log analysis are correctly set up and consistently observed. Progent can provide ongoing autonomous PEN testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, skipped patches, and dangerous IT product defaults can be chained together by hackers into the multi-front attacks typical of the latest versions of ransomware.
ransomware cleanup and restore Consulting
Phobos ransomware hot line Consultancy
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
ProSight Email Security Gateway Consult
Email Predictive Sender Profiling Consult
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, DLP, and encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Palo Alto Networks Zero Trust Firewall Network Install
Palo Alto Networks PA-3400 Series Firewalls Security Companies
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to create a modern security ecosystem that extends across your data center and cloud resources and protects any user anywhere with any endpoint device.
Upgrade Consulting Exchange 2000 Upgrade
Microsoft Exchange 2000 Technical Support
Progent is among the most qualified network consulting companies for creating email and messaging solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small companies get all the benefits of Exchange Server 2000 under typical situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
Dynamics GP Great Plains Accounting Network Consulting
24/7/365 Dynamics GP Great Plains Accounting Technical Support Services
Progent's Microsoft certified experts offer a range of consulting services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft financial package and business management solution based, like all Microsoft accounting solutions, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting software in the Microsoft Dynamics GP/Great Plains line, offers an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Microsoft Dynamics GP is simple to install and configure, and with its modular design you can purchase only the capability you currently need, with the ability to add clients and increase capabilities in the future. Progent's Dynamics GP Software support experts can show you how to install, configure and manage Microsoft Dynamics GP 2010 as well as older versions of Dynamics GP/Great Plains.
Network Infrastructure Health Assessment Consultant
Network Health Assessment Consult
Progent's ProSight Network Audits are a quick and affordable way for small and mid-size organizations to get an objective assessment of the health of their network. Powered by some of the top remote monitoring and management tools in the industry, and supervised by Progent's certified team of information technology experts, ProSight Network Audits show you how well the configuration of your core network devices adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner and safer AD environment. Both versions also offer the long-term benefits of advanced remote network monitoring and management technology. These advantages can include simpler network management, improved compliance with data security requirements, higher utilization of network assets, quicker troubleshooting, more reliable backup and recovery, and less downtime.
Consultants MetroCluster Switch Integration
After Hours NetApp MetroCluster Consultant
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with synchronous replication to deliver fast, zero data loss disaster recovery between datacenters that are up to 185 miles (300km) apart from each other. Progent's roster of seasoned IT consultants can assist you to plan, configure, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that meets your technical needs and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by delivering help with procedures such as assigning disk pools and shelf IDs, determining aggregate layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and testing your MetroCluster DR system to show compliance with industry standards and government mandates.
Small and Midsize Business Network Support Group
After Hours CISA Certified Security Expert Small and Midsize Office Network Support Technician
Progent is a pioneer in affordably providing world-class network help to small businesses. Progent's success in addressing the IT support requirements of the chronically underserviced small company sector is the cumulative outcome of major technical and operational breakthroughs that have eliminated much of the traditional expenses out of managing network service, added unmatched professional skill into the IT service system, and significantly accelerated the repair cycle.
System Center 2016 and Hyper-V Integration Online Consulting
Computer Consultant System Center 2016 and Skype for Business Integration
Microsoft System Center 2016 provides major improvements in the management of hybrid cloud environments by offering advanced integration with Windows Server 2016 servers, Windows 10; unified management of mixed-OS networks that include Linux, Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting team offers world-class online and onsite support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of Microsoft System Center 2016, extend or tune your current one, upgrade efficiently from a previous release of System Center, or troubleshoot your System Center solution.
24 Hour Sodinokibi ransomware protection and recovery Engineers
Netwalker ransomware protection and recovery Consultant
ProSight Active Security Monitoring (ASM) utilizes cutting edge behavior-based analysis technology by SentinelOne to guard endpoints as well as physical and virtual servers against familiar as well as new ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Mandriva Linux Consultants
IT Consultant Red Hat Linux
Progent's Linux support experts provide small and mid-size companies and software developers support for administering and supporting Linux computers that coexist with Microsoft-based technology. Progent can give your organization contact with Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience provides you with an easy single source to show you how to build and manage a protected and reliable mixed-platform connectivity and communications environment that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Internet Security and Acceleration Server 2006 Computer Consultants
Expert Microsoft Certified ISA 2006 Technical Support
Microsoft ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching platform for safeguarding the Internet-facing networks of any organization against a wide range of attacks. Progent's certified ISA Server engineers can help you plan, rationalize, test, implement, configure and manage the any version of ISA Server on your information system.
Microsoft Azure enterprise hybrid cloud solutions Engineer
Hybrid cloud integration Consultant
Progent can help your IT team to design and administer hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that utilize on-premises resources along with one or more public clouds. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of cloud integration services that include Microsoft Azure enterprise hybrid cloud planning and integration services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration projects on schedule and within your budget.
Cisco Catalyst WiFi Management Computer Consultants
Catalyst 9163E Access Point Support Outsourcing
Progent's Cisco-certified Catalyst 802.11ax Access Point experts can provide affordable online and onsite support for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Consulting Services SentinelOne Singularity Complete Integration
SentinelOne Singularity and Vigilance Integration Specialist
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-centric threat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response.
Cisco SIP Architecture Support Outsourcing
Cisco SIP Trunking Computer Consulting
Progent's Cisco CCIE-certified SIP infrastructure consultants can help organizations of any size to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable online or onsite support to assist you to migrate smoothly to a modern communications ecosystem that offers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for connectivity to a SIP PSTN trunk.
After Hours Specialists Hybrid Configuration Wizard
Microsoft 365 AD Connect Online Support Services
Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 and on-premises Exchange systems. This permits you to have certain mailboxes hosted on your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of planning, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can provide occasional support to help you through stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on schedule and within budget.
Top Cisco Experts Online Help Help Desk Process
Help Desk Call Center Integration Support
The Helpdesk service model adopted by Progent offers small and midsize companies an dependable alternative to reliance on freelance service individuals by offering broad technical knowledge shared by numerous support groups, optional round-the-clock availability of urgent assistance, fast escalation to appropriate experts for handling even the most intractable problems, support consistency and dependability, prompt follow through overseen by veteran service administrators, a choice of convenient mechanisms for requesting support tasks, and excellent process visibility made possible by ticket updates and accessible via a web-based portal.
Microsoft Office 365 Webinar Professionals
Largest Small Business Network Consultants Online Windows Desktop Training
Progent provides live online training for a range of client apps and environments including Office and Microsoft 365 Excel, Word, PowerPoint and Outlook plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Remote training offers the advantages of traditional physical classroom seminars, including instant communication between students and teachers, but eliminates the expenses of transportation and the challenge of trying to accommodate the availability of multiple trainees. Offered to individuals or classes of all sizes, Progent's live online training allows the teacher to run the class from a remote facility while the clients can be dispersed throughout an office or all over the the U.S. Live online instruction supports powerful learning tools like broadcast white boards, electronic hand-raising, and collaborative desktops. Sessions can be brief and targeted to specific subjects or extended in duration and broader in scope.
Remote Management Consulting
Aten IP9001 Engineers
Remote server management cards give IT managers complete control over a server without the requirement for a personal visit. Through remote management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to an IT expert who can be situated anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and manage a high-availability company network that includes remote server management cards and Progent can utilize these remote server management cards to deliver low-cost remote technical support. Progent has experience with a variety of remote server management cards including Aten IP9001 remote management cards, American Megatrends remote management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote management cards.
Consultant Services Wi-Fi RF Spectrum Analysis for Wi-Fi
Support Wi-Fi Site Survey and Planning
Progent's Wi-Fi site survey services assist you to plan, deploy and troubleshoot a Wi-Fi LAN optimized for your facilities, providing you a wireless solution that delivers the reception, speed, density, security, and roaming ability your business needs.
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