Expanding your remote workforce may have a significant impact on IT infrastructure, security, and company culture. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can help your Barra da Tijuca organization to select the right technologies and adhere to best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that promotes collaboration and returns top business value. Progent can provide services ranging from on demand guidance for getting you over occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Barra da Tijuca, Rio de Janeiro businesses to succeed with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk augmentation, cybersecurity, data protection solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Setting up the network infrastructure required to support an at-home work environment can be particularly challenging if you have to accommodate a mix of personal hardware like desktop computers and notebooks, routers, and Wi-Fi appliances from various manufacturers and with a mix of operating systems and firmware releases. Progent's background delivering online support for both outdated as well as modern technologies in remote office venues allows you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for making necessary upgrades. Support services available from Progent to help you to implement a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to create a secure connection for authenticated remote employees to use IT assets situated at your company datacenter or in a public cloud. Progent's consultants can assist your company to configure and manage VPN access between your teleworkers and your various network resources by providing remote VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your telecommuters to utilize Cisco's popular AnyConnect software for safe VPN connections for a broad range of devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to view and interact with a data center computer's desktop. This gives network managers more control over the digital ecosystem of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, local wireless networks, and firewall services. Progent can provide top-tier online support for deploying routers from a variety of vendors. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically shared by families and visitors, are frequently utilized by at-home employees to connect to their router for work. This can cause performance as well as security problems. Progent can help you to resolve these issues by delivering services that include Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti WiFi AP integration help.
  • Internet connectivity solutions impact the performance and reliability of connections between telecommuters and the corporate data center. Mission-critical applications might require redundant Internet connections in the event the primary connection breaks. Progent offers expertise for selecting ISPs, picking appropriate service offerings, and integrating fault-tolerant Internet connections. See Internet access solutions.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Barra da Tijuca, Rio de Janeiro organization, call 1-800-993-9400 or refer to Contact Progent.