Expanding your telecommuter workforce may have a major effect on network architecture, security/compliance, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Barra da Tijuca organization to pick the right tools and adhere to leading practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent can provide services ranging from as-needed expertise for getting you over challenging technical bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can assist Barra da Tijuca, Rio de Janeiro organizations to with any facet of building a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, security monitoring, backup/restore solutions, and unified management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed to support a remote work environment can be especially challenging if you have to manage a combination of personal equipment like desktop computers and notebooks, routers, and Wi-Fi appliances from different vendors and with a mix of operating systems and firmware levels. Progent's experience providing online help for both outdated and current technologies in virtual office solutions allows you to make efficient use of your existing network infrastructure and offers ready access to expertise for implement necessary upgrades. Services available from Progent to assist your company to implement a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to establish a safe connection for authorized remote employees to access IT assets located at your corporate datacenter or in a public cloud. Progent can assist you to configure and maintain VPN access between your teleworkers and your various network resources by providing online VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your telecommuters to set up Cisco's popular AnyConnect software for safe VPN tunneling for a broad selection of endpoint devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and use a remote computer's desktop. This provides IT managers significant control over the digital ecosystem of telecommuters and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect at-home networks to the Internet and typically support VPN connections, local wireless connectivity, and firewall services. Progent offers top-tier remote consulting for configuring routers from all major vendors. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by an entire household and visitors, are frequently utilized by at-home employees to access their router for work. This can create throughput as well as cybersecurity issues. Progent can assist you to mitigate these issues by delivering expertise that include Aironet integration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi wireless access point setup help.
  • Internet access solutions affect the speed and reliability of connections between at-home workers and the company network. Vital applications may require backup Internet access in case the normal connection breaks. Progent can provide guidance for picking ISPs, selecting sensible bandwidth and data volume packages, and configuring redundant Internet connections. See Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient telecommuter environment for your Barra da Tijuca, Rio de Janeiro company, phone 1-800-993-9400 or refer to Contact Progent.