Enlarging your remote workforce may have a major effect on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience helping SMBs to design, deploy, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Barra da Tijuca organization to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual solution for teleworkers that promotes collaboration and delivers maximum business value. Progent offers services that go from as-needed expertise for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.

Progent can help Barra da Tijuca, Rio de Janeiro businesses to succeed with any aspect of creating a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security and compliance, data protection solutions, and unified management.

Infrastructure for Telecommuters
Setting up the network infrastructure required for an at-home work environment can be especially complex if you have to accommodate a combination of worker-owned equipment such as desktop computers and laptops, routers, and Wi-Fi APs from different manufacturers and with a variety of operating systems and firmware releases. Progent's background providing online help for both outdated and modern technologies in virtual office venues enables you to make cost-effective use of your existing network infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Support services offered by Progent to help you to implement a high-functioning telecommuting ecosystem include:

  • VPN technology allows you to create a secure connection for authorized at-home workers to access IT resources situated at your corporate datacenter or in a public cloud. Progent's consultants can assist you to configure and manage VPN connections between your at-home workforce and your various network resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your at-home workers to set up Cisco's popular AnyConnect client software for secure VPN tunneling for a wide selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a teleworker to see and interact with a remote PC's desktop. This provides IT managers significant control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide top-tier remote support for setting up routers from a variety of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting an entire household and guests, are commonly used by telecommuters to connect to their Internet router for work. This can cause throughput and security issues. Progent can help businesses to resolve these problems by providing services like Aironet configuration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP integration help.
  • Internet connectivity methods affect the performance and availability of connections between at-home workers and the corporate network. Mission-critical applications might demand redundant Internet connections in the event the primary connection breaks. Progent can provide guidance for selecting Internet service providers, choosing sensible bandwidth and data volume offerings, and configuring fault-tolerant Internet access. Refer to Internet access solutions.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Barra da Tijuca, Rio de Janeiro organization, call 1-800-993-9400 or visit Contact Progent.