Enlarging your at-home workforce can have a significant effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has 20 years of background helping businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Barra da Tijuca company to select the appropriate tools and follow leading practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns top business value. Progent offers services ranging from as-needed guidance for helping you past occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Barra da Tijuca, Rio de Janeiro companies to succeed with any aspect of creating a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.

Infrastructure for a Remote Workforce
Configuring the network infrastructure needed for a remote workforce can be particularly challenging if you must manage a combination of personal equipment such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from different vendors and with a mix of OS software and firmware levels. Progent's background providing remote support for both legacy as well as current technologies in remote office venues enables you to make efficient use of your existing network infrastructure and offers ready access to expertise for implement essential updates. Support services offered by Progent to help your company to create a productive telecommuting infrastructure include:

  • VPN technology allows you to create a secure tunnel for authorized at-home employees to access IT assets located at your company datacenter or in a public cloud. Progent can assist you to configure and maintain VPN connections between your teleworkers and your key network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your telecommuters to utilize Cisco's AnyConnect client software to provide safe VPN tunneling for a wide range of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable a teleworker to view and interact with a remote PC's desktop. This technology provides IT managers significant control over the digital environment of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent offers expert online consulting for deploying home routers from a range of manufacturers. See router integration services from Cisco-certified experts.
  • Home Wireless networks, typically shared by the whole family and guests, are frequently used by at-home employees to connect to their router for work. This can create performance and security issues. Progent can help you to mitigate these problems by providing expertise like Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi WiFi AP setup assistance.
  • Internet access solutions impact the performance and availability of connections between telecommuters and the corporate data center. Mission-critical applications may require backup Internet access in the event the normal connection fails. Progent can provide expertise for identifying ISPs, picking sensible service packages, and configuring high-availability Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive telecommuter solution for your Barra da Tijuca, Rio de Janeiro business, phone 1-800-993-9400 or visit Contact Progent.