To get fast online help with computer security problems, companies in Barra da Tijuca Rio de Janeiro have access to world-class support from Progent's certified security engineers. Progent's online service staff is available to offer fast and affordable assistance with security problems that are impacting the viability of your IT network. Progent's security consultants are premier to provide help for environments based on Windows, Linux, macOS and OS X, Sun, and major derivatives of UNIX. Progent's wide selection of consulting services addresses firewall configuration, email security, protected network architecture, and business continuity preparedness. Progent's support staff has earned the industry's most advanced security certifications including Global Information Assurance Certification and ISSAP.

Progent provides online security support on a per-minute basis with no minimum times and without additional charges for setup or after hours service. By charging per minute and by providing top-level support, Progent's billing structure keeps expenses low and avoids scenarios where quick fixes result in big charges.

Our System Has Been Attacked: What Are We Supposed to Do?
Network Security ConsultingIf you are currently experiencing a network security crisis, refer to Progent's Emergency Remote Technical Help to find out how to get fast assistance. Progent has a pool of certified network security specialists who can provide remote and onsite support that includes threat containment, mitigation, restoration, forensics, and hardening of your security profile to guard against future exploits.

For businesses who have planned in advance for a security breech, the formal post-attack handling procedure promoted by GIAC (Global Information Assurance Certification) is Progent's preferred method of reacting to a serious security penetration.

Overview of Security Services
Coordinating computer security as well as preparedness for recovering critical data and functions after an attack requires a continual process that entails a variety of tools and processes. Progent's certified engineers can help your organization at whatever level in your efforts to safeguard your IT network, ranging from security evaluation to designing a comprehensive security strategy. Important technologies supported by Progent's security engineers include Security Planning and Prevention, Information Restoration and Security Forensics, and Managed Filtering of E-mail-Borne Threats.

Planning and Building Secure Networks
Any company should have a carefully considered security strategy that includes both preventive and responsive elements. The proactive strategy is a set of steps that works to minimize security gaps. The reactive strategy defines procedures to help IT staff to inventory the damage resulting from an attack, remediate the damage, record the experience, and restore network functions as soon as possible. Progent can show you how to build security into your company processes. Progent can configure auditing software, define and build a safe computer infrastructure, and propose processes and policies to enhance the protection of your computing environment. Progent's security experts are available to assist you to set up a firewall, deploy secure remote access to e-mail and information, and install an effective virtual private network.

If your company is interested in an affordable option for jobbing out your security management, Progent's Round-the-clock Monitoring Services include non-stop online network tracking and quick response to emergencies.

Hybrid Cloud Solutions
Progent can help your company you to plan, implement, manage and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based infrastructure and that are compliant with regulatory security requirements. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

System Recovery and Security Forensics
Progent offers skill in recovering networks and devices that have been hacked, are in question, or have failed as a result of a security breach. Progent can help assess the damage resulting from the attack, restore normal business operations, and recover information lost as a result of the breach. Progent's security specialists can also manage a thorough failure evaluation by going over event logs and utilizing a variety of advanced forensics techniques. Progent's experience with security issues minimizes your off-air time and allows Progent to recommend efficient strategies to avoid or mitigate new attacks.

Ransomware Removal and Recovery Expertise
Progent offers the services of experienced ransomware recovery experts with the skills to restore an IT network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky. For more information, see ransomware cleanup and restoration expertise.

Work-from-Home Cybersecurity Solutions
Work-from-Home (WFH) employees commonly use their personal computing devices and often work in a poorly secured physical space. This increases their vulnerability to malware threats and requires careful deployment of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user education, and the creation of policies based on leading practices. Progent's veteran team of telecommuter support consultants can assist you to design, deploy and manage an effective cybersecurity solution that guards critical IT resources in environments that include telecommuters.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management offer organizations of any size a versatile and affordable alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your ever-evolving IT network. Besides optimizing the protection and functionality of your IT network, Progent's software/firmware update management services allow your in-house IT team to focus on more strategic projects and activities that derive maximum business value from your information network. Learn more about Progent's patch management support services.

Progent's Flat-rate Managed Services for Information Security
Progent's affordable ProSight series of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's cutting edge behavior analysis tools to defend endpoint devices as well as servers and VMs against modern malware attacks like ransomware and email phishing, which routinely evade legacy signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to manage the complete threat lifecycle including blocking, detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering via cutting-edge technologies packaged within one agent managed from a unified console. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you prove compliance with legal and industry data security standards. Progent will assist you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent can also assist your company to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
Progent has partnered with leading backup/restore technology companies to produce ProSight Data Protection Services, a selection of subscription-based management offerings that deliver backup-as-a-service. All ProSight DPS services automate and track your data backup processes and enable transparent backup and fast recovery of vital files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS helps you protect against data loss caused by equipment failures, natural calamities, fire, cyber attacks such as ransomware, user mistakes, malicious insiders, or application bugs. Managed backup services available in the ProSight ProSight Data Protection selection include ProSight Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can assist you to identify which of these fully managed backup services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver centralized management and world-class security for all your email traffic. The hybrid structure of Email Guard managed service combines cloud-based filtering with a local gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite gateway device provides a further level of analysis for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other personal devices. Using Duo 2FA, whenever you log into a protected application and give your password you are requested to confirm your identity via a unit that only you have and that is accessed using a different network channel. A wide range of devices can be utilized as this second form of authentication including an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may register several verification devices. For details about Duo two-factor identity validation services, visit Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported immediately to an alternate hardware solution without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By updating and managing your IT infrastructure documentation, you can eliminate as much as half of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you�re making enhancements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require as soon as you need it. Learn more details about ProSight IT Asset Management service.

Specialized Security Services Offered by Progent
Progent's certified consultants offer unique expertise in key facets of network protection including:

Security Vulnerability Audits and Compliance Assessment
Progent offers expertise with security auditing tools such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of comprehensive system scans to identify possible security holes. Progent has extensive skills with scanning utilities and can assist you to analyze audit reports and respond efficiently. Progent's certified security consultants also offer web application testing and can perform thorough evaluation of corporate-wide security to determine your company's compliance with key global security specifications such as HIPAA, NIST, and ISO. In addition, Progent can evaluate the strength of your wireless security covering in-place wireless appliances plus mobile devices. Learn the details about Progent's Security Vulnerability Audits and Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide world-class consulting support for Cisco's complete family of security and VPN products including PIX 500 Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), secure high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Read additional details about Cisco Security, VPN and Wireless Consulting.

Additional Firewall and Virtual Private Network (VPN) Consulting Services
As well as supporting a broad array of network security solutions from Microsoft and Cisco, Progent offers companies of any size top-level engineering services for solutions from other popular firewall and VPN suppliers. Progent's consultants can provide:

Unannounced Penetration Checking Consulting
Stealth penetration checking is a key technique for helping companies to find out how susceptible their information systems are to real-world attacks by showing how effectively corporate security processes and technologies hold up against authorized but unpublicized intrusion attempts instigated by veteran security engineers using the latest hacking techniques. Read additional information concerning Progent's Penetration Testing Services.

Certified Information Security Manager (CISM) Security Support Expertise
CISM Experts for Barra da Tijuca Rio de JaneiroCISM identifies the fundamental skills and international standards of service that IT security professionals are expected to master. CISM provides executive management the confidence that consultants who have earned their accreditation have the background and skill to offer effective security management and engineering services. Progent can offer a CISM consultant to help your enterprise in critical security disciplines such as information security governance, vulnerability assessment, information protection process management, and incident response management.

Read more information concerning Progent's CISM Security Support Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Services
CISSP Premier Network Security Professionals for Barra da Tijuca Rio de JaneiroProgent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have earned CISSP accreditation as a result of verified experience, extensive study, and exhaustive testing. CISSP Certification recognizes expertise in an international standard for IT security. ANSI has granted the CISSP status accreditation in the field of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include cybersecurity management procedures, security architecture and models, access permission systems, applications development security, business processes security, physical security, encryption, telecommunications, Internet security, and disaster recovery planning.

Find out more information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Services.

CISSP-ISSAP Premier Experts for Secure Network Infrastructure
CISSP Information Systems Security Architecture Professionals (ISSAP) for Barra da Tijuca Rio de JaneiroProgent's ISSAP Certified security consultants have earned ISSAP accreditation after rigorous examination and extensive experience. field experience with network security design. ISSAP consultants have in-depth knowledge of access control systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all phases of architecture security.

Learn the details concerning Progent's ISSAP Certified Protected Network Architecture Engineering Support.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
CISSP-ISSEP certified Network Security ExpertsNetwork Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the expertise associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize modern system security engineering principles and processes in system development, review and evaluate system security designs based on security engineering leading practices, produce viable system designs that include compliant cybersecurity features for all critical system functions, define effective design and configuration strategies to deliver operational security, perform in-depth risk analysis, and propose practical cybersecurity solutions that balance your operational requirements with your organization's tolerance for risk.

Find out more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor Support Services
Certified Information Systems Auditor Engineers for Barra da Tijuca Rio de JaneiroThe Certified Information Systems Auditor (CISA) credential is a prestigious qualification that indicates mastery in network security audit and control. Accredited by the American National Standards Institute, the CISA credential has consultants undergo an exhaustive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified security audit professional trained to help companies in the areas of IS audit process, IT governance, network assets and infrastructure planned useful life, information technology service delivery, safeguarding data assets, and business continuity planning.

Find out more information concerning Progent's Certified Information Systems Auditor Professional Services.

CRISC-certified IT Risk Mitigation Specialists
CRISC-certified Network Risk Engineers for Barra da Tijuca Rio de JaneiroThe Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate an IT professional's skills to design, implement, and support information system controls to mitigate network risk. Progent offers the expertise of a CRISC-certified consultant to help you to create and carry out a business continuity or disaster recovery plan that follows leading practices identified by CRISC and crafted to match your organization's risk appetite, business objectives, and IT budget. Progent's network risk mitigation expertise is a good fit the support available from Progent's CISA-Certified consultants for impartially auditing your IS management design and with the expertise of Progent's CISM support professionals for designing security policies and procedures.

Find out additional information concerning Progent's CRISC Network Risk Mitigation Consulting.

GIAC Professional Services
Network Security Engineers with GIAC Certification for Barra da Tijuca Rio de JaneiroGIAC was established in 1999 to certify the knowledge of network security professionals. GIAC's goal is to make sure that a certified professional possesses the knowledge necessary to provide support in key areas of system, data, and application software security. GIAC certifications are recognized by companies and institutions all over the world including United States NSA. Progent offers the support of certified consultants for all of the network security capabilities covered under GIAC accreditation topics including auditing security systems, incident handling, intrusion detection, web application security, and security information and event management (SIEM) solutions.

Read more information concerning Progent's GIAC Information Assurance Expertise.

Contact Progent for Computer Security Consulting Services
If your organization is located in Barra da Tijuca Rio de Janeiro and you need network security consulting, call Progent at 800-993-9400 or go to Contact Progent.

Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.

Onsite IT Consulting
Progent locations in Rio de Janeiro Metro

City Address Phone Link
Barra da Tijuca Av. das Américas, 3443, Barra da Tijuca
Rio de Janeiro, RJ 22631-003
+55 (21) 2018-1122 Barra da Tijuca Network Support Services
Ipanema Av. Visconde de Piraja , 495, Ipanema
Rio de Janeiro, RJ 22410-002
+55 (21) 2018 1137 Ipanema Network Support Services
Niterói Rua Quinze de Novembro, 106, Centro
Niterói, RJ 24020-125
+55 (21) 2018-1202 Niterói Network Support Services
Rio de Janeiro Av. Pres. Wilson, 231, Centro
Rio de Janeiro, RJ 20030-021
+55 (21) 3500 1614 Rio de Janeiro Network Support Services

An index of content::

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  • Testing SonicWall NSA 5650 Firewall
    SonicWall Ransomware Protection IT Services

    Progent's SonicWall firewall experts can show you how to deploy, manage, and troubleshoot SonicWall firewall products including the newer SonicWall TZ, NSa and NSsp Series of firewalls and the legacy SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity experts can help you incorporate SonicWall firewalls into a complete security solution and design protection into your business processes.

  • 24-7 Access Programmer Consult Microsoft Access development

  • Specialists Microsoft Forefront TMG 2010
    Forefront TMG Online Technical Support

    Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Internet Security and Acceleration Server and offers a easily managed web gateway that acts as a single-server solution for a variety of security features such as an application layer and network layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, allows customized reporting generated by Microsoft SQL Server, integrates with Active Directory to streamline authentication, and can be deployed as a virtual machine to lower costs and enhance recoverability. Progent's Microsoft engineers can help you to plan and carry out test and production implementations; integrate Microsoft Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Microsoft Exchange Server, and Microsoft SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and troubleshooting. Progent can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server 2006 or ISA Server 2004.

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    Microsoft Office 2000 Information Technology Consultants

    Progent’s IT outsourcing services provide affordable network consulting for small businesses. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your network, or developing a web-based eCommerce solution, outsourcing your IT engineering services can contain expenses and eliminate risks, permitting IT support budgets to increase in a more moderate and controlled manner than is feasible by building up a large, knowledgeable in-house network support organization. Progent’s Outsourcing White Paper and flyers show how Progent can help you create a secure and highly available system foundation for your critical business software based on Windows including Office XP, Microsoft Office 2003, and Office 2000.

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  • Open Now ransomware protection assessment Professional
    ransomware prevention Services

    The ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone interview with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's ability to defend against ransomware or recover quickly from a ransomware attack. Progent will consult with you directly to gather information about your current antivirus tools and backup/recovery system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to deploy a cost-effective AV and backup environment that minimizes your exposure to ransomware and meets your business needs.

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  • Server patch management Professional
    Smartphone patch management Engineers

    Progent's managed services for software/firmware update management provide organizations of any size a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things devices such as sensors and health monitors.

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  • CRISC Certified Cybersecurity Organization
    CRISC Certified Risk and Information Systems Control Consulting

    Progent can provide the guidance of a CRISC-certified risk management expert to assist you to design and implement an enterprise risk management (ERM) strategy following best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and IT budget.

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  • SQL Server 2016 OLTP Remote Consulting
    SQL Server 2016 PolyBase Setup and Support

    Microsoft SQL Server 2016 introduces major improvements in speed, scale, data security, availability, mobile computing integration, plus integrated BI. New features include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, R language integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consultants can deliver online and onsite support to help businesses of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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  • Wireless Bridge Technology Consulting
    Small Business Wireless Configuration

    Progent’s wireless consultants can help small companies design, choose, pilot, deploy and maintain protected building-to-building wireless bridging products that integrate transparently into your IT network while providing a level of protection that equals or exceeds wired interfaces. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and other office wireless providers and can help you select and deploy the wireless connectivity technology that align best your business requirements.

  • Catalyst 9115 Access Point Computer Engineer Online Support Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point

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    Immediate Microsoft Solutions Framework Project Methodology Implementation

    In performing IT projects for enterprise clients, Progent uses a phased approach based on specified milestones in order to meet budgetary, scheduling and engineering goals while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures derived from the leading practices described by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, pilots, design tuning, and professional deployment. All facets are documented to provide a comprehensive description of technical services performed and to assist in ongoing network support.

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  • Operations Manager Case Study
    Microsoft Operations Manager Case Study

    Before Progent’s MOM-based solution, system problems were approached reactively, after workers were impacted by them. With the benefit of proactive, computer generated alerts and trend reports sent by MOM, Progent can now anticipate system issues before they grow to be serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before customers know that the problems exist. Progent has background with MOM 2005 and Microsoft Operations Manager 2000 to offer small business IT systems enterprise-class service continuity, safety and productivity.

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  • Support Shared Help Desk Ticketing
    Shared Call Center Online Consulting

    Progent's Microsoft authorized experts provide three service programs to help medium-size and large businesses develop a cost-effective and successful internal Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment analysis, process analysis and improvement, management reporting, education of in-house staff, and documentation of procedures. Progent's Software Selection and Deployment Services help organizations analyze the numerous high-quality Help Desk software packages on the market and determine what packages might be too expensive, lack critical features, or align badly with your organization's business goals. Progent also provides temporary staffing for businesses who want to augment their internal Help Desk staff for special projects or to substitute for absent or indisposed personnel.

  • Citrix virtual desktops Consultancy Citrix XenDesktop Services

  • SQL Server Installation support
    MS SQL IT Services

    SQL Server 2005 delivers indispensable, standardized tools to computer professionals and information workers, lessening the complexity of creating, deploying, managing, and using enterprise data and database applications on platforms ranging from handheld devices to enterprise information networks. The sophistication and interconnectivity demands of Microsoft SQL Server 2005 call for an IT consulting firm with real-world expertise and wide knowledge in planning and building data-driven, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.

  • Configuration ProSight Patch Management Remote Server Management Support and Integration

  • CISA Certified Security Audit Consultants
    CISA Certified Security Audit Consultant

    The Certified Information Systems Auditor (CISA) accreditation is a prestigious qualification that indicates mastery in IS security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates pass a comprehensive test given by the ISACA professional group. Progent offers the services of a CISA-Premier Cybersecurity audit professional able to help companies in the fields of IS audit services, IT enforcement, systems and architecture lifecycle, IT support, safeguarding of information resources, and disaster recovery preparedness.

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    Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of wireless APs, optimizing wireless performance by reducing the impact of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and strengthening security by identifying threats and filtering network traffic based on user type and locale. Progent can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller solutions.

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    Progent’s certified consultants offer small and medium size companies enterprise-class consulting services for SMS Server 2003 and System Center Configuration Manager, Microsoft's standard tools for change and deployment management. System Center Configuration Manager is the new title for the change management solution previously called Systems Management Server. System Center Configuration Manager provides a range of new features to Microsoft Systems Management Server 2003 including full automation, built-in Vista Windows Server 2008 awareness, NAP security support, and device driver management. Progent’s Microsoft certified consulting professionals can help you use SMS 2003 or Configuration Manager economically for streamlined OS and application software installation, security patch administration, software tracking, and software license compliance. Progent's consultants can also help your company to move smoothly from Microsoft Systems Management Server to System Center Configuration Manager 2007.

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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, apps and VMs that have become unavailable or damaged due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide world-class support to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to recover your critical data.

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