Barra da Tijuca Work at Home Employees Solutions Consulting Company
System Planning, Setup, Management and Troubleshooting Consulting Experts
Expanding your telecommuter workforce may have a significant impact on network architecture, security/compliance, and corporate culture. Progent has two decades of background helping SMBs to design, deploy, manage, optimize, and troubleshoot IT networks that support a remote workforce. Progent can assist your Barra da Tijuca organization to pick the right tools and follow best practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and returns top value. Progent can provide support services ranging from on demand guidance for getting you over occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Barra da Tijuca, Rio de Janeiro organizations to succeed with any aspect of building a high-performing work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, data security, data protection solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required for a remote work environment can be particularly complicated if you have to manage a mix of personal equipment such as PCs and notebooks, routers, and Wi-Fi APs from various vendors and with a variety of OS software and firmware levels. Progent's background delivering online help for both legacy as well as current IT products in virtual office solutions allows you to make efficient use of your available infrastructure and provides you with ready access to top-tire consultants for implement essential upgrades. Services available from Progent to help you to implement a productive telecommuting infrastructure include:
- Virtual Private Network technology makes it possible to create a safe connection for authorized remote workers to access IT resources situated at your corporate datacenter or in the cloud. Progent can assist you to configure and manage VPN connections between your teleworkers and your key IT resources by providing online VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your remote workers to set up Cisco's popular AnyConnect software to provide secure VPN tunneling for a wide selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to see and interact with a remote PC's desktop. This gives IT managers significant control over the digital environment of telecommuters and offers them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent offers expert remote support for deploying routers from all major manufacturers. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically supporting the whole family and visitors, are frequently used by at-home employees to connect to their router for work. This can cause throughput as well as cybersecurity problems. Progent can help businesses to resolve these problems by delivering services like Cisco Aironet configuration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti wireless AP integration assistance.
- Internet access solutions impact the speed and availability of connections between telecommuters and the corporate network. Line-of-business applications might demand backup Internet connections in case the primary connection breaks. Progent can provide guidance for picking service providers, choosing sensible bandwidth and data volume bundles, and integrating high-availability Internet connections. Refer to Internet access integration services.
VoIP Integration for At-Home Workers
Extending the business phone environment to include telecommuters is vital to supporting an effective at-home workforce. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or legacy platforms for VoIP solutions. Progent can assist organizations of all sizes to design or tune a remote VoIP environment that delivers the flexibility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist organizations tune their current Cisco VoIP systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and mixed media software used across the network. CUCM manages other mixed media services like messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, see Cisco Unified CM expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to support your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other older VoIP platforms, see Cisco CallManager consulting.
- Cisco IP Gateways enable integration with PSTN networks and with users working outside the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN architecture to work with these solutions and provide as-needed deployment and troubleshooting expertise.
Video Conferencing for Teleworkers
A wide selection of voice/video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat sessions, and content sharing for both local workers and telecommuters. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can assist you to maintain your current conferencing ecosystem and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that enables presence, IM, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business clients to support your at-home workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's support services for Webex as well as for additional IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features that include IP voice and video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support services for Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and assist your business to tune your WAN architecture to run them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Microsoft Office and Microsoft 365 suites, offering a rich ecosystem of applications that deliver a cohesive user experience for exchanging information across a corporate network and on a wide selection of endpoints. Progent has provided online consulting support for SharePoint and Exchange since their first publication and can assist your company to deploy these critical collaboration platforms to optimize the effectiveness of your remote workers.
SharePoint utilizes web sites to promote collaboration and knowledge sharing by offering policy-driven delivery of content, workflow, and utilities for looking through enterprise-wide information silos. SharePoint enables you to create secure portals that allows at-home workforce to see and update consolidated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts (Widgets). To find out about Progent's SharePoint consulting services, visit SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, refer to planning and configuration consulting for Microsoft Exchange.
OneDrive is Microsoft's collaborative cloud-based storage service, comparable to GoogleDrive. Remote users can save files to the OneDrive service, and colleagues can share them securely through a browser. Provided with Office and Microsoft 365, OneDrive allows at-home employees to co-author files. Revisions created offline are uploaded when you go back online. For information about Progent's support services for Microsoft OneDrive, go to Microsoft Onedrive configuration consulting.
Cloud Integration for Teleworkers
Progent can provide advanced online support for helping businesses to create, maintain and optimize integrated network architectures that include internal data centers, at-home workers, branch offices, plus cloud services. Progent can provide top-tier consultant for all modes of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers fix issues with public cloud access, authentication, and security.
Microsoft Azure is a popular family of public cloud services that allows you to utilize infrastructure, virtual servers, and key applications running on Microsoft's massive cloud. Azure features more than 100 services services including the ability to host Windows and Linux-based VMs, scalable cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can help you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure AD, and design data backup and recovery systems with Azure Backup. Progent can also help you create secure access to Azure for at-home workers by configuring and debugging firewalls and VPN IPsec tunnels. To learn about Progent's expertise for Microsoft Azure, refer to Microsoft Azure expertise.
Microsoft 365, previously called Office 365, is Microsoft's popular family of client productivity applications and cloud services available on a subscription basis. Microsoft applications and cloud services are marketed in a variety of plans intended for customers ranging from individuals and small offices to large corporations. Progent can provide fast and easy remote access to consultants familiar with Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to assess the various subscription bundles available for Microsoft 365 and configure 365 applications for your at-home workers in a way that delivers maximum business value. For details about Progent's consulting expertise for Microsoft 365, visit Microsoft 365 consulting services.
Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product suite. Exchange Online provides the benefits of lower costs for physical infrastructure, simplified management, dynamic scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with local Exchange environments, allowing customers to build hybrid networks. Progent's certified Exchange experts can provide occasional help to get you through challenging technical bottlenecks and also offer end-to-end project management services to ensure your telecommuters have easy and secure access to your Exchange Online environment. For details Progent's expertise for Microsoft 365 Exchange Online, go to Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the world's biggest provider of cloud-based services. Progent can provide rapid and affordable online contact with cloud connectivity experts who can help your business to plan, implement, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist you to create a high-uptime network model to make sure your employees have a productive computing experience regardless of whether they are working from your headquarters, a branch office, from home, or on the road. For details about Progent's support services for Amazon AWS, visit Amazon AWS integration support.
Google Cloud is a popular set of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your business to expand your existing IT resources with the Google Cloud, and Progent's database experts can help you make your mission-critical applications cloud friendly so your remote workers can benefit fully from Google Cloud services. Progent's consultants can assist your business to set up virtual machines on Google Cloud Compute Engine, design an efficient storage solution with GCP Storage services, and simplify access control for teleworkers with Google Cloud Identity services. Progent can also help your organization to utilize GCP's management technology to administer and monitor your GCP ecosystem. To learn, refer to Google Cloud Platform consulting expertise.
Help Desk Call Center Support for Teleworkers
A rapid, company-wide changeover to a teleworker workforce, which could be the result of a pandemic or as a component of a business continuity plan, can overstretch even a high-performing in-house Help Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or supplement their Call Center by using Progent's remote Technical Response Center services.
- Progent's Standard Help Desk Call Center services leverage Progent's nationwide team of online technical support specialists along with world-class ticketing and follow-up software to offer an affordable, advanced Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of online Level 1 PC support from initial help requests to ticket creation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows at-home employees to check or update the status of their active trouble tickets, add details, and append screenshots and relevant files. Desktop support services are delivered at a substantial price reduction off Progent's normal Level 1 technical service rates, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT specialists to deal with advanced problems. For details, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Center Augmentation Service allows your company to expand your current Support Desk team by splitting responsibilities for Support Desk support services seamlessly between your in-house support personnel and Progent's nationwide roster of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk service is based on a collective support solution utilizing the leading professional services automation platform for handling help requests and trouble tickets, establishing responsibility, monitoring progress, and generating reports. To find out how Progent's Call Desk Supplementation Services can enable your business to deliver world-class IT support to your from-home workers, refer to Progent's Call Desk augmentation Services.
Cybersecurity for Telecommuters
Work-from-Home (WFH) staff members commonly utilize their personal computing devices and usually operate in an unsecured physical space. This increases their vulnerability to malware threats and requires careful configuration of firewalls, AV tools, multi-factor authentication, remote monitoring, thorough end-user education, and the creation of security policies built on best practices. Progent's seasoned roster of cybersecurity support consultants can assist your business to design, deploy and manage an effective security solution that guards vital information assets in environments that incorporate an at-home workforce.
Firewalls allow companies to create a network environment that can be safely accessed by local users and by an at-home workforce, mobile employees, suppliers, customers, and the public. Next-generation firewall appliances permit you to configure and manage appropriate permissions to different groups of users and to expand your network and adjust your cybersecurity posture as your company evolves and as cyber threats grow more complex. Progent supports both new and older security devices from all major manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall integration services, visit firewall integration and support services.
Online Endpoint Monitoring makes it possible to track the disparate devices utilized by teleworkers and either block or spot and respond to modern cyber attacks like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on every protected endpoint device, monitoring all activity and utilizing state-of-the-art machine learning and full execution context from SentinelOne to identify new attacks before they can spread. When a cyberattack is discovered, ProSight ASM instantly isolates the targeted endpoint from the corporate network to contain the malware. Because the ProSight Active Security Monitoring software agent is autonomous, endpoint devices stay protected even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight Active Security Monitoring, visit remote endpoint monitoring for at-home workers.
Progent's Duo MFA managed services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you log into a secured application and give your password you are asked to confirm who you are via a unit that only you possess and that is accessed using a separate network channel. A broad range of out-of-band devices can be used for this second means of ID validation such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You can register several validation devices. For more information about Duo identity authentication services, refer to Duo MFA two-factor authentication services for remote workers.
Security Audits can evaluate the exposure of your information system to all types of external and local security attacks for a network that incorporates teleworkers. Progent can run online, automated security analysis software for rapidly and affordably detecting a broad range of security holes that can be found over the Internet. Progent's security assessment consulting services, which can be managed by security professionals with top credentials such as CISA, ISSAP, and GIAC, can help your business to audit your workflows and governance policies and review your IT infrastructure to allow you to design the highest level of security for your an at-home workforce.
Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper about critical things to focus on for protecting a network that incorporates telecommuters, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Remote Workers
Data Protection covers backing up and recovering vital information so as to prevent data loss and reduce recovery time in the event of storage system problems resulting from hardware breakdowns, programming glitches, user mistakes, cyber attack, or other causes. Dependable data protection solutions can be particularly challenging to architect and manage in hybrid environments that incorporate local data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for remote workers must cover diverse types of personally owned endpoint devices. Progent offers quick online help from experts knowledgeable about a broad array of products for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/restore products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To back up data distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud-based storage and includes granular recovery and unified management.
- Disaster Recovery/Business Continuity strategies typically envision circumstances that call for a rapid changeover to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can help your business to create, document and validate a DR/BC strategy that includes the process of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has rebranded and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing local endpoints. Endpoint Manager offers a centralized environment for safeguarding corporate information by managing local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and software. Remote endpoint computers can be user owned or company owned. IT admins managing the endpoint computers of telecommuters can use Intune to provision and authenticate apps on managed devices, push updates and certificates, configure policies for accessing data and resources, manage passwords, establish VPN connections, determine how teleworkers share data, establish threat defense, verify security compliance, and wipe sensitive data from lost, stolen or decommissioned devices. Intune runs with Apple iOS, Google Android, Windows, and macOS/OS X devices. For details about Microsoft Intune and to find out how Progent can assist your company to use this platform to administer the endpoint devices of your teleworkers, go to Intune telecommuter device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) platform that helps network managers to keep offsite endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual application delivery platform for access control, app management, and setup management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product via a one-time purchase. Top features of Workspace ONE include rapid remote provisioning of out-of-the-box laptops, quick onboarding of new employees, policy set up and enforcement for all categories of endpoints, aggregated management reporting and analytics, email encryption, and integration with Microsoft apps and cloud products. To learn about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE remote device management consultants.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Barra da Tijuca, Rio de Janeiro organization, call
An index of content::
Juniper NetScreen VPN Security Group
Cybersecurity Firm Juniper Networks NetScreen
Progent's Juniper Networks-authorized NetScreen engineer can help your company to install and integrate NetScreen 5000 series routers, upgrade from older NetScreen products to the latest Juniper technologies, and repair infrastructure issues in Juniper-only or mixed-vendor systems.
SentinelOne Endpoint Protection Consult
ProSight Ransomware Protection Engineers
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based machine learning tools by SentinelOne to guard endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud resources and provides a single platform to address the entire malware attack lifecycle including protection, identification, mitigation, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats.
Consultancy MozyPro
Backup and Recovery Software Consultant Services
Progent offers affordable online access to consultants skilled in a broad array of products and technologies that provide solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops as well as laptops and smartphones. Progent offers consulting support for leading backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can assist you to implement, enhance, or maintain backup solutions for a range of architectures including on-premises, edge to datacenter, cloud, or a mix.
ProSight Reporting Remote Network Infrastructure Management Online Technical Support
24-7 ProSight Reporting Remote Network Infrastructure Management On-site Technical Support
ProSight Reporting is an expanding family of real-time reporting tools created to work with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Network Consulting Telecommuter IP Voice
Teleworker IP Voice Network Consultants
Progent can help small and medium-size organizations to configure IP voice technology to give their at-home workers the benefit of seamless extensions of the corporate phone system.
Class Mac
Mac Office Outlook Training
Progent offers one-on-one training designed for individuals who want to broaden their knowledge of the macOS and OS X operating system, Apple Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar training for Mac applications.
Macintosh OSX Help and Support
Top Quality Apple OS X Tiger Online Troubleshooting
Progent's consultants offer Apple macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can assist clients to upgrade to macOS from OS X or earlier editions of Mac OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also help your business with iPhone integration and iPad management, or migrating to Apple's iCloud. For business environments based solely on macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the difficulty of planning, configuring and supporting a network environment that is reliable, safe, efficient and aligned with your company's objectives.
Configuration scom 2016 proxy server
scom 2016 data warehouse Support and Integration
Microsoft System Center 2016 Operations Manager helps to promote top performance and dependable uptime for critical applications by providing centralized, mixed-platform monitoring of physical and virtual resources deployed throughout on-premises datacenters and private and public clouds. Progent's SCOM consulting group can provide advanced online and onsite support to help businesses of all sizes to plan, integrate, tune, update and troubleshoot SCOM 2016 solutions. Progent can help your company to move to SCOM 2016 from older versions or from different IT infrastructure monitoring products, or combine multiple monitoring systems into a unified infrastructure management ecosystem. Progent can also help you extend your SCOM 2016 scope to include infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Windows Server 2019 LEDBAT Integration Support
Windows Server 2019 Clusters Sets Consultant Services
Progent's certified Windows Server 2019 consultants can help your company to plan and implement an efficient migration to Windows Server 2019 using your current deployment architecture or a new cloud-based or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.
Exchange 2013 Disaster Recovery IT Consultants
Support Services Exchange 2013 Performance Tuning
Exchange 2013 includes significant enhancements to the functionality of Microsoft Exchange 2010 and delivers important innovations as well as a revamped structure. These improvements affect key IT areas such as manageability, availability, compliance, operational costs, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange 2013 solution. Progent also offers ongoing remote support and management for Exchange 2013.
VMM Management Server IT Services
MCSE Expert Certified SCVMM Migration Setup and Support
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and library resources; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can assist you to move from an older version of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM ecosystem to make sure you realize the highest possible return on investment.
Online Help Microsoft Exchange Upgrade
Support Microsoft Exchange Upgrade
Progent's expert support team can show you how to design and deploy a smooth in-place Exchange Server 2003 upgrade strategy that minimizes network downtime, simplifies long-term support requirements, and makes your Microsoft Exchange 2003 Server easy to administer. For complicated multiple server or multi-location migrations, Progent offers the background to finish your project quickly and economically. Progent's Exchange 2003 help, repair, and design services include assistance with the integration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business goals.
Maine Setup Service
Louisiana Software Consultants
Progent's Technical Response Center provides low-cost nationwide after-hours remote support for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer extended hours telephone support and remote secure network access to isolate and resolve technical problems rapidly and affordably.
Systems Management Server 2003 Support Services
SMS Upgrade Support and Setup
Systems Management Server 2003 provides added capability for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs reduce the overall operational costs of managing and configuring software by making it simpler to install system images, control mobile computers, and run management tools. In addition to alerting you about ways to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT tasks involving processes that Feature Packs are designed to streamline. Progent's migration and upgrade services can lower spending and eliminate business disruption as you transition to the latest operating systems and programs. Progent's wireless consulting experts can show you how to define efficient procedures and policies to manage handheld computers and intelligent mobile phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that incorporates policies, procedures and technologies to keep your IT network protected.
Amazon AWS hybrid cloud solutions Professionals
Coding Google Cloud hybrid integration
Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and apps in either cloud-only solutions or in hybrid topologies that seamlessly combine physical resources along with cloud services. To help you to incorporate cloud services with networks, Progent can provide a range of cloud integration services such as Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud migration projects quickly and within your budget.
ProSight Reporting Network Infrastructure Monitoring On-site Support
Integration Services ProSight Reporting Auvik Network Managemrnt
ProSight Reporting is an expanding family of in-depth reporting plug-ins designed to work with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Proxim Online Consulting
Technology Consulting Cisco wireless
Progent's Wireless Consulting Services provide a fast, economical option for companies of all sizes to deploy, manage and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Microsoft Experts 64-bit Server Technical Consultant
64-bit Processing Specialist
Progent's Microsoft-expert consultants can assist you to update your application servers and/or desktops from 32 to 64 bits. Progent can help you to understand the risks and benefits of moving to 64-bit computing, design an efficient upgrade process that minimizes operational disruptions, and offer economical, expert online support to aid you to configure 64-bit software and application programs on your existing computers.
Emergency Setup and Support Altaro 365 Total Backup
Hornetsecurity Altaro 365 Total SharePoint Backup Online Help
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.
24-7 Lync Server 2013 Reverse Proxy Server Professional
Lync Server 2013 Front End Server Engineers
Microsoft Lync Server 2013, rebranded Skype for Business, enables businesses of any size to create a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing model with instant messaging, presence, web conferencing with app sharing and whiteboard, and both IP-based and PSTN calling across a wide range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync 2013 consultants and system integrators can help you to assess the advantages of Lync 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your present and long-term goals, implement Lync 2013 in a way that expedites your ROI, and deliver live online and on-premises training to your management staff and users. Progent has expertise in key components of a Lync 2013 deployment that include Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with popular Office and Microsoft 365 apps including Outlook and PowerPoint.
System Center 2016 and Intune Online Support
System Center 2016 and Linux Integration Technology Consulting Services
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Certified network support professionals. With Progent's economically priced IT support programs, small and midsize businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing package. Progent supports Operations Manager 2007 to offer small business information systems world-class reliability, security, and performance.
Juniper J6350 Router Cybersecurity Organization
Juniper J Series Gateway Technology Consulting
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
IT Support Outsourcing Professionals
Full Service Outsourcing Consulting
Progent can deliver in-depth remote consulting for all major technologies associated with small company information systems and allows you to outsource a variety of strategic, on-demand support services such as a temporary CIO to offer advanced IT design and budgeting skills, a Call Center for help desk services, proactive remote monitoring, spam and email-borne virus filtering as a managed service, best-practices project management for major projects such as office relocations oroperating system migrations, connectivity consultants for building and maintaining high-performance and reliable network infrastructure, security specialists to verify data protection and regulatory compliance, disaster recovery specialists to help design business continuity strategies, and software programmers to create, enhance, or troubleshoot business application programs.
Desktop Integration Firm
Microsoft and Apple Mac Desktop Network Specialists
Progent can provide a wide array of affordable remote and onsite consulting services to assist your business to install, administer, and troubleshoot workstations and handhelds powered by Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
24-7 Exchange Server 2000 Upgrade Computer Consulting
Exchange 2000 Server Upgrade Integration Support
Progent is among the most qualified network support firms for designing email systems based on Exchange 2000. Progent specializes in helping small and mid-size businesses get all the benefits of Microsoft Exchange 2000 under typical situations including upgrading from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 management.
Great Plains Migration Configuration
Dynamics GP/Great Plains Features Computer Consultants
Progent can show you how to plan and execute a smooth migration to Dynamics GP/Great Plains so that you preserve your data, improve your protection, modernize your analytics, take full advantage of Microsoft Office support, and minimize business disruption by creating and executing a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't waste productivity. Progent can improve your financial reports and business analytics by offering Crystal Reports consulting, FRx programming, and Microsoft Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other tools make it possible to produce custom business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
Presentation Server On-site Technical Support
XenApp Application Delivery Consultant
Progent's Citrix experts can help your business to plan, deploy, administer, and troubleshoot a virtualized Windows application delivery and management system built on XenApp. Progent's Cisco-certified CCIE network consultants can help you optimize your infrastructure for distributing server-side and client-side applications, and Progent's datacenter support consultants can assist you to manage and maintain an off-site datacenter that offers high uptime, advanced security, and rapid recovery.
Bandwidth Throttling Test Lab Consult
Top Bandwidth Throttling Test Lab Technology Professional
Progent's Test and Training Lab located at the QTS Data Center can be used for testing mission-critical applications, developing cost-effective migration procedures, assessing and optimizing performance, designing or validating business continuity strategies, mitigating compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients who lack sufficient in-house resources to configure proper test systems, the lab cuts capital outlay and technical risk while keeping vital IT projects on schedule.
Immediate Cisco ASA Firewall integration On-site Technical Support
Remote Support Cisco ASA and VMware
The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more value than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to plan, integrate, optimize, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
SCCM 2012 Planning Remote Support
SCCM 2012 Migration Remote Support
Progent can help your organization to prepare for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to Configuration Manager 2012 from an older change management solution or help you to modify your current SCCM 2012 ecosystem to support your changing business needs. In addition, Progent can assist you to create a software foundation that extracts the most value from SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Microsoft Windows 7 Migration Outsourcing
On-site Technical Support Microsoft Windows 7 Evaluation
Progent's certified consultants can provide remote and on-premises consulting services to assist your company to administer, maintain, and repair PCs powered by Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, backup and restore, remote connectivity, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring.
Internal Network Security Scan Consultant Services
Network Security Scan Consultancy
Progent offers two low-cost service packages designed to allow small companies to get an impartial network security evaluation from a certified security engineer. With Progent's External Network Security Inventory Scan, an engineer administers a comprehensive test of your network from outside your company firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, an engineer executes a system scan from a secure computer inside your company firewall to uncover your exposure to inside attacks. The two security inventory packages are set up and run from a secured external site.
Firepower Management Center Information Technology Consulting
ASA and PIX Firewall IT Consulting
Progent's certified Cisco IT security consulting professionals provide expert PIX and ASA Firewall consulting support covering architecture, integration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable enterprise-grade appliances, Cisco PIX and ASA Firewalls offer advanced security, performance, and high reliability for IT systems of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, minimizing possible OS-specific security holes.
WLAN controller Consulting
WLAN controller Technical Consultant
Cisco's Catalyst family of wireless controllers simplify the management of Wi-Fi networks by unifying the configuration and management of Wi-Fi access points, optimizing Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi availability with rapid failover, and strengthening security by detecting cyber threats and analyzing network traffic based on user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controller appliances to manage Wi-Fi LANs of any size. Progent can help you to maintain and troubleshoot your existing Cisco Wi-Fi solution or carry out a smooth migration to Cisco's modern wireless controller solutions.
Largest Services Ubuntu Linux
PCLinuxOS Linux Consultant
If your company is developing UNIX or Linux software in an environment that includes Windows-based processors, desktops, and office applications, Progent can provide comprehensive IT outsourcing that allows you to concentrate on your area of strategic know-how without the continual hassle of maintaining your business network. Through the use of smart network monitoring and by providing online and on-site assistance when your company needs it, Progent offers an economical way for maintaining an information system that provides excellent availability, protection, and efficiency. Progent's Linux developer support offerings feature full-service it outsourcing, virtual server infrastructure, online and on-premises service and troubleshooting, 24x7 monitoring services, and Help Desk services.
Macintosh Applications Learning
Education Photoshop
Progent's Apple Mac consultants can promote the creative facets of Macintosh computing by providing help services and education in imaging, audio, and motion video. Progent's support professionals offer help in a range of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Small Business Server 2008 Engineer
Microsoft Small Business Server 2008 Consulting
Microsoft Small Business Server is a low-cost suite of essential servers that provides the basis for a powerful but manageable information. The inter-connectivity demands of the Microsoft .NET components bundled with Microsoft Small Business Server calls for an IT consultant with real-world expertise and broad experience in designing and building effective and comprehensive information technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise ensures you success in installing, managing, and servicing IT solutions based on the SBS suite of servers and programs.
SQL Server 2008 Support and Integration
Microsoft SQL 2008 Server IT Services
Progent's Microsoft-Premier SQL Server engineers offer a range of support services to help small and midsize businesses to plan, implement, administer, and repair Microsoft SQL Server 2008 systems in order to receive the optimum strategic advantage from this advanced RDBM technology. Also, Progent offers expertise for network architecture, company-wide security, and application development to increase the business benefit of your IT network.
SharePoint 2019 Power BI Computer Consultants
SharePoint 2019 Server Farm Design Onsite Technical Support
Progent's certified SharePoint 2019 and SharePoint Online experts offer affordable remote and onsite consulting, application development, and debugging services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can help customers plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a seamless information management solution.
Biggest SharePoint 2016 Online Help
Biggest SharePoint 2016 Power Query IT Consultants
Progent's Microsoft-certified SharePoint consultants offer economical remote and onsite expertise, application development, and debugging support for organizations of all sizes who intend to upgrade to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Computer Consultant Wireless
Windows Mobile 7 Consultants
Progent's professionals offer experience in a variety of disciplines related to mobile connectivity including network topology, Activesync, wireless security, mobile e-mail, Windows Mobile, RIM Blackberry, and mobile application development. Progent's Microsoft certified consultants can save your organization work and money by applying their wireless background to help you select and integrate mobile connectivity solutions that make sense for your business. Progent can also optimize your network infrastructure so that mobile appliances work better.
Integration Services Work at Home Cloud Integration
24x7 Professionals Remote Workers Cloud Integration
Progent can help small and mid-size organizations to provision their offsite workforce with seamless integration with public cloud resources.
Network Consultant Redhat Linux
Linux Integration Support
Progent's Linux consulting experts provide small businesses and developers help with managing and supporting Linux computers that run with Microsoft-based technology. Progent offers your business access to Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad array of expertise offers you a convenient one-stop consulting firm to show you how to build and maintain a secure and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft interoperability by combining Microsoft Windows with major Linux variations including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Knowledge Transfer Network Consultants
24x7x365 Expert Training Troubleshooting
Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching clients to deal with problems that are within their comfort zone, Progent is able to focus on providing hard-to-find services where Progent faces little competition. Small companies who work with familiar freelance service providers or who employ internal support staffs benefit when Progent transfers knowledge about new technology and proven processes to make their networks more reliable, protected, and efficient.
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