Barra da Tijuca Work at Home Employees Integration Support Partner
Solution Planning, Configuration, Administration and Call Center Consulting and Support Services
Enlarging your remote workforce may have a significant effect on network architecture, security, and corporate processes. Progent has two decades of background assisting SMBs to design, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Barra da Tijuca company to pick the appropriate tools and follow best practices in building and operating a secure virtual office ecosystem for teleworkers that promotes collaboration and delivers maximum value. Progent can provide services that go from as-needed guidance for getting you over occasional IT bottlenecks to full project management or co-management to help you carry out business-critical tasks.
Progent's consultants can assist Barra da Tijuca, Rio de Janeiro businesses to with any aspect of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk services, endpoint security, data protection solutions, and centralized management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed to support an at-home workforce can be particularly complex if you must accommodate a mix of worker-owned hardware like PCs and laptops, routers, and wireless APs from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing online help for both legacy as well as current IT products in virtual office solutions enables you to make cost-effective use of your existing infrastructure and provides you with ready access to top-tire consultants for implement necessary updates. Support services offered by Progent to assist you to implement a productive work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to create a secure connection for authenticated remote employees to access IT assets located at your company datacenter or in the cloud. Progent can assist you to configure and manage VPN connections between your teleworkers and your key network resources by providing online VPN integration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your at-home workers to set up Cisco's popular AnyConnect client software to provide secure VPN connections for a wide range of endpoint devices such as Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow a teleworker to see and use a remote computer's desktop. This technology gives network managers substantial control over the digital ecosystem of at-home employees and ensures remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home computer networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide top-tier online support for integrating routers from a range of vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, often shared by the whole family and guests, are frequently used by telecommuters to connect to their router for work. This can create performance as well as security problems. Progent can help businesses to resolve these problems by delivering services that include Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi WiFi AP setup assistance.
- Internet connectivity methods affect the performance and reliability of connections between telecommuters and the corporate data center. Line-of-business processes may demand backup Internet connections in the event the normal connection fails. Progent offers guidance for identifying ISPs, selecting appropriate service offerings, and configuring redundant Internet connections. Refer to Internet connectivity solutions.
VoIP Integration for Telecommuters
Expanding the company PBX environment to include telecommuters is critical to maintaining an effective work-at-home solution. A broad range of cloud-centric digital PBX products are used by SMBs to server remote users. Many enterprises rely on Cisco's modern or legacy platforms for IP voice solutions. Progent can assist organizations of any size to plan or maintain a remote IP voice environment that provides the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses tune their current Cisco VoIP systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia software used throughout the network. CUCM manages additional combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM expertise.
- CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help you to maintain your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To find out about Progent's expertise for CallManager and Cisco's other older VoIP products, see Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to support these solutions and deliver as-needed configuration and debugging services.
Video Conferencing for Remote Workers
A broad range of voice/video conferencing platforms from leading vendors support online meetings, video and voice conferencing, chat, and screen sharing for both local users and telecommuters. Many companies utilize a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can help your organization to manage your current voice/video conferencing ecosystem and enhance the engagement of your remote workforce.
- Skype for Business is Microsoft's popular communications platform that supports real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to configure and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's group video calling app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for video calls. To learn more about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex and for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include voice/video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and help you to optimize your network architecture to run them.
Microsoft Collaboration Platforms for Remote Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Microsoft Office and Microsoft 365 suites, providing a powerful environment of applications that create a cohesive user interface for exchanging information across multiple sites and on a broad range of endpoint devices. Progent has provided online consulting support for SharePoint and Exchange Server since their first publication and can help your company to deploy these critical collaboration products to optimize the productivity of your remote workers.
SharePoint utilizes web entities to promote collaboration and knowledge sharing by offering policy-driven access to data, business processes, and tools for looking through company-wide information silos. SharePoint permits you to create protected web portals that permits at-home workforce to view and edit consolidated corporate intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). To find out about Progent's SharePoint consulting services, go to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, visit integration consulting for Microsoft Exchange Server.
OneDrive is Microsoft's shared cloud file hosting and synchronization service, comparable to GoogleDrive. At-home users can store files to the OneDrive service, and colleagues can share them safely through a browser. Included with Office and Microsoft 365, OneDrive allows remote workers to co-edit files. Edits made offline are uploaded when you reconnect to the Internet. To find out about Progent's consulting services for Microsoft OneDrive, visit Microsoft Onedrive configuration consulting.
Cloud Integration Services for At-Home Workers
Progent offers affordable remote assistance for enabling businesses to build, manage and troubleshoot cohesive hybrid network models that incorporate physical data centers, remote workers, branches, and public cloud services. Progent offers top-tier consultant for all types of cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help remote workers fix issues with public cloud access, authentication, and cybersecurity.
Microsoft Azure is a popular family of public cloud services that allows you to use infrastructure, servers, and key applications running on Microsoft's extensive cloud. Azure includes more than one hundred cloud-based services such as hosting for Windows and Linux-powered virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can help you to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure AD, and plan backup and recovery systems with Azure Backup. Progent's cloud experts can also show you how to establish protected access to Azure for telecommuters by setting up and debugging firewall appliances and VPN IPsec tunnels. To learn about Progent's support services for Microsoft Azure, visit Azure expertise.
Microsoft 365, previously called Office 365, is Microsoft's growing suite of client productivity applications and cloud services offered by subscription. Microsoft apps and cloud services are provided in a variety of plans designed for users ranging from individuals and small offices to major corporations. Progent offers quick and easy remote contact with experts familiar with Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to assess the numerous subscription bundles offered with Microsoft 365 and configure 365 applications for your remote workers to achieve maximum business value. To learn about Progent's consulting expertise for Microsoft 365, go to Microsoft 365 integration support.
Microsoft 365 Exchange Online is among the most widely used cloud-based applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online offers the benefits of reduced spending for physical infrastructure, simplified management, dynamic scaling, high reliability, and additional advantages associated with public clouds. Microsoft has engineered Exchange Online to run transparently with local Exchange environments, allowing you to build hybrid cloud/onsite networks. Progent's Exchange experts can provide as-needed help to get you through challenging IT roadblocks and also offer comprehensive project management outsourcing to make sure your teleworkers have easy and safe access to your Exchange Online deployment. For information Progent's expertise for Exchange Online, see Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a trailblazer in the public cloud computing arena and is the industry's top source of cloud services. Progent can provide quick and affordable online contact with cloud integration consultants who can assist your organization to plan, implement, manage, and debug hybrid information networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other public clouds such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help your company to create a high-availability network architecture to make sure your users have a consistent computing environment whether they are working from your main office, a branch office, from home, or on the move. For details about Progent's expertise for Amazon AWS, visit Amazon AWS integration support.
Google Cloud (GCP) is a popular suite of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to scale your existing IT assets with the Google Cloud, and Progent's DBA consultants can show you how to make your key applications cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can assist you to deploy VMs on GCP Compute Engine, design a cost-effective storage system with Google Cloud Storage services, and simplify access management for remote workers with GCP Cloud Identity. Progent's experts can also assist your organization to utilize GCP's management tools to control and track your Google Cloud ecosystem. For information, go to Google Cloud Platform (GCP) integration support.
Help Desk Support for Remote Workers
An emergency, company-wide transition to a from-home workforce, which could be driven by an epidemic or as an element of a business continuity preparedness plan, can overwhelm even a well-staffed internal Call Desk. Progent's Call Center services allow businesses to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center services.
- Progent's Standard Help Desk services leverage Progent's extensive network of remote IT support specialists combined with enterprise-class trouble ticketing and follow-up software to provide an affordable, modern Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 PC technical support from help requests to ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows from-home workers to monitor or revise the status of their active trouble tickets, add information, and upload screenshots or relevant files. Technical support services are delivered at a significant discount off Progent's normal Level 1 desktop service charges, and Progent offers optional rapid hand-off to Level 2 and Level 3 support experts to resolve advanced problems. For more information, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Center Augmentation Service allows your company to augment your current Call Center team by splitting responsibilities for Support Desk support seamlessly between your in-house support personnel and Progent's nationwide roster of desktop support technicians and subject matter experts. Progent's shared Call Center service is based on a collective support model based on the number one professional services automation platform for managing service requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. For details about how Progent's Help Desk Augmentation Services can help your company to deliver world-class IT support to your teleworkers, visit Progent's Call Desk augmentation Services.
Cybersecurity for Teleworkers
Work-from-Home staff members typically utilize their personal computing devices and often operate in a poorly secured physical area. This increases their vulnerability to malware attacks and requires careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user training, and the development of security policies based on leading practices. Progent's veteran roster of data security support experts can assist you to plan, implement and manage a compliant security solution that protects vital IT assets in environments that include at-home workers.
Firewalls allow you to create a network environment that can be securely utilized by local users as well as by telecommuters, mobile workers, vendors, clients, and the public. Next-generation firewall devices allow you to assign and manage appropriate access rights to different classes of users and to expand your network and adjust your security as your company evolves and as cyber threats grow increasingly complex. Progent supports both new and older firewall appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall integration services, refer to firewall configuration and support expertise.
Remote Endpoint Security Monitoring makes it easy to watch over the various computers utilized by telecommuters and either block or identify and mitigate modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is put on each secured endpoint, watching all activity and utilizing advanced machine learning from SentinelOne to detect zero-day attacks on arrival. When an attack is spotted, ProSight Active Security Monitoring instantly disconnects the impacted device from the network to contain the threat. Because the ProSight Active Security Monitoring software agent is self-contained, endpoints stay protected even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight Active Security Monitoring, visit remote endpoint security monitoring for telecommuters.
Progent's Duo MFA Services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports single-tap identity confirmation on iOS, Android, and other personal devices. With 2FA, whenever you log into a protected online account and enter your password you are requested to confirm who you are via a unit that only you have and that uses a different network channel. A wide selection of out-of-band devices can be used as this added means of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You can designate several verification devices. For details about Duo two-factor identity validation services, go to Duo MFA two-factor authentication services for at-home workers.
Security Audits can assess the exposure of your network to all types of outside and internal security attacks for a network that incorporates teleworkers. Progent can run online, automated cybersecurity inventory scanning for quickly and affordably detecting a wide variety of security holes that can be surfaced over the Internet. Progent's endpoint security assessment experts, which can be provided by data security experts with advanced credentials including CISM, ISSAP, and GIAC, can assist your business to audit your operations and policies and assess your WAN infrastructure to enable you to design top-level security for your telecommuters.
Horizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that can deliver autonomous threat assessment of your work-from-home connectivity solution as well as your internal and perimeter networks so you can expose, rank, remediate, and verify security weaknesses before malicious hackers can exploit them. Progent's pentest experts can help you to use NodeZero to carry out comprehensive pentests of your network perimeter and your internal IT infrastructure so you can evaluate your current security profile. Progent can also assist you to strengthen your existing network security and can assist you to plan and deploy a unified cybersecurity ecosystem that streamlines management and delivers maximum protection for on-premises, cloud-based, remote, and perimeter IT resources. To learn more information about Progent's threat analysis solutions powered by on NodeZero's PEN test platform, refer to Consulting Services for NodeZero's Penetration Test Platform.
Download White Paper: Securing a Work-From-Home Network
To read or download a white paper about critical areas to concentrate on for securing an IT environment that supports work-from-home staff, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
The field of Data Protection covers backing up and restoring vital data in order to avoid data loss and reduce recovery time and effort in the event of storage failures due to hardware breakdowns, software glitches, user mistakes, malware, or other causes. Reliable data protection strategies can be particularly difficult to design and maintain in hybrid environments that combine private data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for remote workers must cover diverse kinds of personally owned endpoints. Progent can provide quick remote access to experts knowledgeable about a wide range of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, tablets and smartphones. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and features granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans often envision circumstances that require a rapid switch to an at-home workforce. Progent's expert disaster recovery planning experts and business continuity specialists can assist your company to create, document and test a DR/BC strategy that includes the logistics of switching to telecommuting.
Unified Management for Teleworkers
Microsoft has renamed and rebundled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager provides a unified environment for protecting critical data by controlling local, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and applications. Managed endpoint computers can be personally owned or business owned. Network admins managing the enrolled endpoint devices of teleworkers can use Intune to deploy and authenticate applications on devices, push patches and certificates, set up rules for permission to access information and resources, set passwords, establish VPN tunnels, determine how telecommuters share information, set up threat defense, ensure compliance, and erase sensitive information from lost, stolen or deactivated devices. Microsoft Intune can be used with Apple iOS, Android, Windows, and macOS/OS X computers. For details about Intune and how Progent can assist you to use Microsoft's Endpoint Management to administer the devices of your at-home workforce, go to Intune remote device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that helps network administrators to keep offsite endpoint devices current and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint administration plus VMware's Horizon virtual application delivery technology for authorization control, application management, and setup management of endpoint computers. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment through a perpetual license. Top features of VMware Workspace ONE include rapid over-the-air provisioning of out-of-the-box notebooks, immediate onboarding of new users, policy setting and enforcement for all categories of devices, unifies management reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud products. For details about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE mobile device management consultants.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your Barra da Tijuca, Rio de Janeiro company, phone
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Professional Email Reputation Analysis
ProSight Email Virus Filtering Consultant
Progent's ProSight Email Guard uses the technology of top information security companies to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to inbound attacks and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a further layer of analysis for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter.
SharePoint 2010 Professional
SharePoint Server 2010 Configuration
Progent's Microsoft-certified engineers offer affordable remote support and development services to assist your business to plan, implement, administer, and troubleshoot SharePoint 2010 installations that can involve web sites able to function as intranets, extranets, document management applications, blogs, data marts, business information systems, enterprise-wide search, Visio-driven workflows, and other utilities to promote and enhance information sharing. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party databases as well as with Microsoft's popular desktop programs like Excel, Word, PowerPoint, and Visio. Progent can assist you to migrate from earlier releases of SharePoint or adapt a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Senior Network Engineer Jobs
Microsoft MCSA From Home Job
If you are a network engineer with technical support experience, teaming with Progent and helping our clients will enhance your skills through interaction with Progent's team of mutually supportive, world-class consultants. Progent's focus on providing network expertise and computer help to small and midsize businesses will give you the chance to consult closely with decision makers and contribute tangibly to the success of dynamic organizations. In addition, Progent's virtual office network offers the most advanced technology for remote support and wireless access to help you to deliver fast fixes when you troubleshoot business-critical problems.
Consultant Services SharePoint Deployment Architecture
24-Hour SharePoint 2016 and OneDrive for Business Troubleshooting
Progent's Microsoft-certified consultants can provide economical online and onsite consulting expertise, application development, and troubleshooting services for organizations of all sizes who intend to migrate to SharePoint Server 2016 or SharePoint Online from prior versions of SharePoint.
Microsoft LCS Server Consultancy
Microsoft LCS Server Instant Messaging Professional
Microsoft Office Communications Server provides IM and Real Presence in a scalable, enterprise-grade solution featuring advanced protection, transparent compatibility with popular Microsoft software, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Communications Server offers cost savings and improved business efficiencies, enhanced worker productivity, and stronger IP protection. MS Communications Server 2007 has been replaced by Lync Server, which in turn has been revamped and renamed Skype for Business. Progent's certified unified communications consultants can provide remote and on-premises support and mediation services for your Office Communications Server environment and can assist you to evaluate the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and implement an efficient upgrade that will add significant strategic value to your information network
Urgent CISSP-ISSAP Security Architecture Consultant Services
Network Security Testing CISSP-ISSAP Certified
Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP Certification as a result of rigorous examination and extensive experience with network security architecture. ISSAP consultants possess in-depth understanding of access control systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security consultants can help your company with all aspects of secure network architecture.
NetApp MetroCluster Troubleshooting Consulting Services
Specialist NetApp Clustered Data ONTAP
NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with continual replication to deliver fast, zero data loss disaster recovery between sites that are up to 185 miles away from one another. Progent's roster of seasoned IT consultants can help your business to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical requirements and budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by providing guidance with tasks like assigning shelf IDs, arranging aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and testing your MetroCluster DR system to show compliance with information assurance standards and government mandates.
At Home Employees Collaboration Software IT Consulting
Work at Home Collaboration Consultant Services
Progent can help small and mid-size companies to implement collaboration applications to make it easy for their teleworkers to engage in positive interaction with fellow workers and other stakeholders.
Online Wireless Site Survey Specialist
Online Wireless Site Survey Consultant
Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and troubleshoot a Wi-Fi LAN adapted to your facilities, providing your business a wireless solution that has the reception, speed, capacity, Quality of Service, data protection, and hand-off ability your business requires. Wireless survey services from Progent include online predictive analysis for planning a Wi-Fi network and on-premises site survey services for validating, optimizing, and debugging an operational Wi-Fi network.
ransomware virus recovery Professionals
Biggest DopplePaymer ransomware recovery Consultant Services
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a hacker, and rebuild an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Independent eCommerce Contractor Open Positions
Independent MRP Contractor Job Openings
Our Experts Team provides consulting in important areas including Macintosh networking and applications; Expertise for Linux-based, UNIX, and Sun Solaris systems; MRP, Enterprise Resource Planning, or CRM consulting; Line-of-business and specialized application support; CIO, business analyst, and project management services; Custom applications development and deployment; Web, eCommerce, EDI, and customer portal development and deployment; SQL management and efficiency help; Business information consulting; and Telecom architecture consulting.
Network Consultant Microsoft Financial Software
Dynamics GP Power BI Professional
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Consultants iOS patch management
Server patch management Services
Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, endpoints scanners, network appliances like switches and Wi-Fi access points, and IoT devices such as sensors and robotics.
Services CISA Certified Security Audit
CISA Certified Cybersecurity Audit Professionals
The Certified Information Systems Auditor (CISA) accreditation is a prestigious achievement that represents mastery in information system security auditing. Certified by the American National Standards Institute, the CISA credential requires that candidates undergo a comprehensive test given by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional able to assist companies in the fields of IS audit services, IT administration, systems and architecture ROI, information technology support, safeguarding of data assets, and business continuity planning.
Consulting CISM Certified Cybersecurity Management
Certified Cybersecurity Management Professional
Progent offers the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization defines the basic capabilities and global standards of performance that IT security managers are expected to master. CISM provides executive management the assurance that those who have qualified for their CISM credential possess the background and capability to deliver effective security administration and support consulting.
Apple OSX Tiger Network Consultants
24-Hour Macintosh OS X Support and Help
Progent's experts can provide macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and Exchange Server help, security services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of Apple Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also help you with iPhone support and iPad synchronization, or migrating to iCloud. For business networks built exclusively on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of planning, integrating and supporting a network environment that is reliable, secure, efficient and aligned with your organization's objectives.
SCCM Troubleshooting Troubleshooting
SCCM and Exchange Technical Support
Configuration Manager automates application and device provisioning at scale, centralizes compliance settings management, keeps track of network assets, protects against company data leakage, provides network health monitoring, enables secure self service, and delivers a common point of control for administering mixed-OS ecosystems based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can assist your organization with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Computer Consultants Co-managed Call Center
24x7 Technology Consulting Services Virtual Helpdesk
Progent's Microsoft and Cisco authorized Consultants offer three ways to help medium-size and large businesses create an efficient and successful internal Network Support Help Desk Call Center. Progent's consulting services include ROI evaluation, process study and enhancement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Deployment Support Services help businesses analyze the numerous top level Help Desk application programs on the market and decide which products might be too costly, lack key capabilities, or align badly with your organization's business goals. Progent also provides temporary staffing for businesses who want to reinforce their in-house Help Desk staff for occasional projects or to substitute for absent or incapacitated personnel.
Windows 11 Training Support and Setup
Cisco Certified Microsoft Windows 11 Evaluation Troubleshooting
Progent's Microsoft-certified Windows 11 consultants can provide a range of services to support Windows 11 such as cloud and hybrid integration, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning, and Help Desk services.
Computer Consultants Exchange 2003 Upgrade
Microsoft Exchange 2003 Technical Consultant
Progent's expert support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2003 migration plan that avoids productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complex multi-server or multi-location migrations, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Exchange 2003 support, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2003 Server that are in keeping with your business needs.
Microsoft Certified Partner .NET Web Application Programming Firms
Top Quality Coder DotNET Software
If you want to update your corporate web site, build internal websites for applications such as human resources or worker training, design a powerful web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide talented and experienced web developers. Progent's consultants can also show you how to build and maintain a secure, fault-tolerant server and communications network, including remote and wireless access, to support your web solutions.
Locky ransomware hot line Consultant
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Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
Windows Server 2012 R2 Configuration Manager Support and Integration
Expert Microsoft Certified Windows 2012 R2 Integration Support
Progent's certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and migration strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT management team, create an enterprise-wide security plan, automate network administration, help with creating applications, and build and test a DR/BC plan.
Emergency Windows 2003 Integration Support
Windows 2003 Server Support Outsourcing
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 10 years of work in Microsoft integration, ensures you success in identifying the version and set up of Windows 2003 Server that matches most closely with your company's goals. Progent can also help you with designing, deploying, managing and troubleshooting powerful information technology solutions powered by Windows Server, and can streamline your migration from Windows 2000 Server or Windows NT.
Top Quality SQL Server 2019 Cybersecurity Online Support Services
Microsoft Experts SQL Server 2019 Security and Compliance IT Consultants
Progent's certified SQL Server 2019 experts can assist you to evaluate the business case for migrating to SQL Server 2019 and can provide fast online or onsite access to consulting experts in solution planning and deployment, software development, database administration, and network security.
Remote Employees Helpdesk Services Support and Setup
Telecommuter Helpdesk Specialists
Progent can provide small and mid-size companies overflow or fully outsourced Help Desk call center support for at-home workers.
24/7 Enterprise Project Management Consulting
Consulting IT Development Project
For enterprise project management assistance, Progent offers the services of veteran IT professionals with years of experience in technology management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer project management expertise to help enterprise customers follow best practices to ensure that strategic projects are completed on time and within budget.
Polycom Video Conferencing Consulting
Top Rated Cisco TelePresence System 3210 Engineers
Progent can provide the expertise of a veteran consultant with extensive experience installing, maintaining, and enhancing telepresence platforms from leading vendors such as Cisco, TANDBERG, Polycom, and LifeSize. Progent can work with your in-house IT management team, your Internet Service Provider, and your telepresence platform vendor to assist your organization increase the strategic value of your video conferencing solution.
NetApp Disaster Recovery Professionals
NetApp MetroCluster Troubleshooting Consultant
Progent offers enterprise customers the help of a certified NetApp consultant for remote or onsite expertise for NetApp's entire portfolio of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include SAN architecture, cloud deployment, virtualization, migrations, non-disruptive patching, system management, security and compliance, high availability, and remediation. Progent offers Level 3 support to assist you to take care of issues with NetApp SAN environments efficiently based on leading practices.
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