Fast and Affordable Remote Troubleshooting for Barra da Tijuca Rio de Janeiro Networks
Fast Phone Support for Barra da Tijuca NetworksFor companies located in Barra da Tijuca Rio de Janeiro, Progent provides online support for networks based on any mix of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Premier consulting experts have delivered online support to companies in all 50 states in the U.S. (See testimonials from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers to handle challenging networking problems, as well as the services of CISA and CISSP-accredited security experts to help with advanced security design and diagnostic jobs.

Progent's online technical support experts provide exceptional value due to the fact that they possess the real-world experience and are equipped with the sophisticated technology needed to solve the majority of information system issues rapidly. This lowers immediate expenses because solutions use up fewer chargeable minutes. Online help also avoids the expense of dispatching an engineer to your office. Your company saves additionally in incidental expenses by minimizing or eliminating system downtime and associated losses stemming from business discontinuity, upset customers and vendors, idle workers, and distracted management. Progent's extensive remote technical support know-how is especially helpful in environments that are dependent on public clouds for vital infrastructure or software like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform (GCP), or where onsite IT support may not be an alternative.

Progent's billing model for remote help is structured to leverage your network support investment. Progent charges per minute for telephone-based consulting, so you are billed exclusively for the support that you receive. In contrast to typical remote support companies, Progent asks for no initialization fee or minimum job duration. Progent's per-minute billing unit and clean model for billing eliminate situations where quick repairs manage to end up as large bills. Progent's skill at dealing with problems efficiently means you spends less cash.

Progent's Online Consulting and Technical Support Services
Through years of experience, Progent has mastered a set of customized technologies and field-proven processes that promote the highest degree of efficiency for online technical support and troubleshooting for computer networks of any size. Progent provides safe VPN support for VPN gateways from a variety of popular sources including Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity enables the consultants of Progent's Technical Response Center to link to your network remotely without violating network security.

Progent's proven technical support reporting system keeps thorough documentation for the support that Progent's clients have been provided. Progent's team consultants have the benefit of the details of assistance delivered to each client by any engineer. This history of trouble tickets and solutions is stored as a conveniently exploitable proprietary knowledge base that enables Progent's online support engineers to communicate their experiences company-wide to ensure that the quality of Progent's technical support grows over time. Progent's extensive list of certifications and working relationships with key vendors such as Cisco and Microsoft make available other extensive support knowledge bases and permit priority response from manufacturers' in-house product engineers so Progent's remote consulting specialists are able to come up with optimal resolutions quickly.

Online services provided by Progent to clients in Barra da Tijuca Rio de Janeiro include:

Progent's ProSight Flat-rate IT Services for Small and Medium Size Organizations
Progent offers a selection of budget-friendly, flat-rate managed services designed to enable small and mid-size organizations to utilize the same best-of-breed IT solutions deployed by many of the industry's leading enterprises. The ProSight portfolio of network monitoring and management services addresses all key areas of modern networking including email content filtering, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure health monitoring, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes next generation behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and provides a single platform to manage the complete malware attack progression including blocking, identification, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint management, and web filtering via cutting-edge tools packaged within one agent managed from a single console. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you demonstrate compliance with legal and industry data protection regulations. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate action. Progent can also assist your company to install and test a backup and restore solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore technology vendors to create ProSight Data Protection Services (DPS), a portfolio of management offerings that deliver backup-as-a-service (BaaS). ProSight DPS services manage and monitor your backup operations and allow non-disruptive backup and rapid restoration of vital files/folders, apps, system images, plus VMs. ProSight DPS lets you recover from data loss resulting from equipment breakdown, natural calamities, fire, cyber attacks like ransomware, user mistakes, malicious employees, or software glitches. Managed services in the ProSight Data Protection Services selection include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent expert can help you to identify which of these fully managed services are most appropriate for your IT environment.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security companies to deliver web-based management and world-class protection for your email traffic. The powerful architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. Email Guard's cloud filter acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves system bandwidth and storage. Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email traffic that stays inside your security perimeter. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, monitor, enhance and troubleshoot their networking hardware such as routers, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and displays the configuration information of almost all devices on your network, tracks performance, and generates notices when issues are detected. By automating complex management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance problems. Learn more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to help keep your network running efficiently by tracking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT management staff and your assigned Progent engineering consultant so that any potential problems can be resolved before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved immediately to an alternate hardware environment without a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, find and protect data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you’re planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable alternative for small and medium-size organizations to obtain an unbiased evaluation of the health of their network. Based on a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how well the configuration of your essential network devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory system. Both versions also come with one year of state-of-the-art remote network monitoring and management. Benefits can include lower-cost management, improved compliance with information security standards, higher utilization of network resources, faster problem resolution, more reliable backup and restore, and less downtime. Read more information about Progent's ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service centered on a brief discussion with a Progent backup/recovery expert. The fact-finding interview is intended to help evaluate your company's ability either to block or recover quickly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your existing antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup/recovery environment that meets your business needs. For more information, refer to Progent's ProSight Ransomware Preparedness Report.

Additional Consulting Services Offered by Progent
Progent can provide the skills of world-class online consulting professionals for contract information technology programs. Progent's charges for ongoing consulting tasks are set based on the qualifications of the engineers involved. Progent's background in these special fields of information technology allows clients to complete critical initiatives economically and on time. Progent's project-based online engineering solutions include:

  • Help Desk Support
    Progent's Help Desk Call Center support alternatives for businesses with networks that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include comprehensive Call Center services, shared Helpdesk services, and Help Desk operations consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that manages all aspects of remote Level 1 desktop technical support from initial requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Progent provides help desk services at a substantial discount off Progent's regular desktop support rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to resolve complex issues.

    Progent's Call Center consulting expertise can support you in building an efficient new Call Center or improving your existing organization, identifying or enhancing Help Desk Call Center software products to address the special needs of your company, or adding temporary online staff to reinforce your internal Help Desk Call Center group during high-demand situations like software migrations, major upgrades, or rolling out brand new business software.

    Progent's Help Desk Call Center staff of veteran information technology experts gives your customers in Barra da Tijuca Rio de Janeiro immediate communication with a large network service resource with years of experience offering telephone-based consulting and online troubleshooting for computer environments powered by Microsoft, Cisco, macOS and OS X, UNIX, or Linux components. Progent's focus is to give the Help Desk Call Center recognition as a significant driver of company efficiency, and Progent's target is to fix rather than simply report technical issues.

  • Applications Support: Training, Development, and Problem Solving
    Progent's Applications Experts Group provides remote professional consulting expertise and training in special application areas such as ERP, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also offers consulting, custom programming, and education for Microsoft applications such as Microsoft CRM, MS Office Project, Office 365 Word, and Office 365 Excel. To find out more information concerning Progent's expertise, programming, and education offerings, visit Progent's Business Application Experts Group.

  • Unified and Automated Management of Hybrid Cloud Networks
    Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless management of multi-OS environments that include various Linux distributions, Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and install a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from an earlier release of System Center, or debug your System Center environment.

  • Online Hybrid Network Monitoring Services
    Progent offers companies in Barra da Tijuca Rio de Janeiro online IT infrastructure monitoring and reporting by providing System Center 2016 Operations Manager consulting services and Microsoft System Center 2012 Operations Manager support. Progent can configure Operations Manager for your business so that your IT maintenance is proactive and automated. By uncovering looming problems before they grow into network outages, proactive monitoring can head off stressful and costly information system failures. Progent can also use server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or macOS and OS X environments, Microsoft environments, or networks powered by a variety of operating systems.
How Your Barra da Tijuca Business Can Contact Progent's Online Support Experts
To get in touch with Progent about emergency remote support with Microsoft, macOS and OS X, or Linux computer systems, go to Progent's Nationwide Phone-Based Help, telephone 1-800-993-9400, or see Contact Progent. For businesses and new businesses in Barra da Tijuca Rio de Janeiro, Progent's online computer support engineers are ready to deliver expert and affordable system help the instant your company has to have it. More than 15 years of delivering remote repair services has earned Microsoft Partner certification for Progent's team of engineers and has enabled Progent to acquire high-end troubleshooting skills and to fine tune remote connectivity tools to fix IT problems quickly while eliminating the expense and lost time that comes with on-premises service calls.

Even if your Barra da Tijuca organization has a regular freelance support technician or maintains an in-house organization that can deal with common computer problems, Progent’s Microsoft certified consultants are available to offer an easy and transparent virtual expansion of your on-site resources in cases when your usual IT support personnel either don't have the time or the experience to deal with unexpected network crises or particularly complex integration projects.

Benefits of Progent's IT Support for Companies in Barra da Tijuca Rio de Janeiro
Progent's online IT consulting services enable your Barra da Tijuca organization to have the benefits of immediate, enterprise-level IT support without the cost of maintaining an in-house IT staff. Your network will acquire greater strategic worth by becoming increasingly reliable, efficient, and secure. Advantages to your company include:

  • Convenient virtual extension of your local IT resources
    For most companies in Barra da Tijuca Rio de Janeiro, nearby computer service resources, whether made up of outside consultants or an in-house IT staff, can take care of typical network problems. However, major troubles can spring up when your regular support personnel are overstretched or unavailable, and some trouble may involve technology that is beyond the scope of your usual service technicians. In these situations, Progent's online service experts offer a convenient, fast, and economical way to augment your local help and to pass on useful knowledge to increase your capability to deal with downstream problems in-house.

  • Less Dependence on Individual Service Providers
    For network support, smaller offices often rely on individual freelance consultants. Although independent service people have smaller internal costs than larger service firms and can afford to charge lower rates, they are often stretched too thin, making it hard to respond rapidly to crisis situations. If an independent service provider is busy with another client, sick, on vacation, or in class, the lack of backup help may require your company to wait for help during an IT crisis. As your network expands, network unavailability and trouble with critical software become more costly. The money you thought you were conserving on an independent can be eaten up fast by lost productivity. Progent offers a ready source of reserve support expertise to insure your network is always available.

  • Create a Solid Basis for Seamless Expansion
    Businesses typically begin with an IT system created on a shoestring budget. Without a robust framework, slap-dash fixes can get thrown on top of an unstable foundation. When a company grows, stability and expandability problems can hinder the success of the organization. Such poorly built environments need careful assessment, intelligent long-term planning, and broad-based IT knowledge to evolve to a network architecture able to provide the stable foundation to handle vital business demands and ease downstream expansion.

  • Interact with Solution Providers Instead of Product Vendors
    Smaller businesses need advice and technical education to negotiate an increasingly complicated maze of technology alternatives available for promoting business success and enhancing productivity. These companies do not need a computer engineer who is attempting to sell a specific vendor's products. IT support and product selling can result in a situation where the proposed solution is built around a profitable technology rather than the genuine needs of a business. Progent eliminates these conflicts by selling only services rather than products. This allows Progent to align IT consulting with the real needs of clients.

How Is Progent Different from Other Support Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, breadth of technical background, fine tuned remote support tools, and understanding of enterprise networking allow businesses to avoid the pitfalls associated with exclusive reliance on smaller consulting organizations, independent freelance consultants, or over-stretched in-house IT help.

Progent stands out by offering:

How Does Our Company Begin Getting Online Network Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network support, go to Immediate Online Support.



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    Progent's certified Excel and Office 365 Excel consultants offer a wide range of online support services to assist your organization to plan, program, test, deploy, manage, and debug business applications based on any release of Excel, including Excel Online and Microsoft Office 365 Excel. Progent can assist your business to move your legacy Excel applications to the latest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and identify and fix compatibility problems between various versions of Excel. Progent can provide on-demand support to clients looking for a quick fix to a stubborn issue related to Office Excel and Progent can also provide comprehensive project management support for upgrading or developing mission-critical application software built on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the needs of individual users or groups.

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    The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's previous PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, optimize, manage and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Microsoft-certified consulting engineers can help your organization to determine the benefits of Exchange Server 2010 for your company and can assist you to design and implement a smooth migration to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer fast ROI by increasing your workers' efficiency, lowering the expense of hardware and service, streamlining management, and integrating your vital communications platforms.

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    Progent’s Cisco-Certified network consultants offer professional PIX Firewall consulting services covering architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and application policy enforcement, mutlivector threat security, and secure access services. Extending from small, plug-and-play desktop devices for small businesses and home offices to modular gigabit products, Cisco PIX firewalls offer a healthy combination of security, performance and availability for information environments of all sizes. PIX firewalls are build around a hardened, specially designed platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN connectivity, intelligent access services, and extensive management tools. Progent’s network experts can help you select and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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    Remote 24x7 monitoring, automated alerts, and periodic reports are crucial to maintaining the health of your network and eliminating unnecessary and expensive disruptions. Remote Monitoring and Management technology has advanced so far that companies of any size can afford a level of protection that was previously limited to large enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as economical services created to help you to identify and fix a most network issues before they get big enough to impact your business.

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    SQL Server 2000 is a rich, Web-enabled database and data analysis solution that opens the door to the rapid development of cutting-edge high-end applications that can give your company a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and managing Microsoft SQL Server applications that are seamlessly connected with other applications powered Microsoft's .NET environment.

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    Progent's ProSight Email Guard solution uses the technology of top information security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's onsite gateway appliance provides a deeper level of inspection for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, DLP, and encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.

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    Progent's Microsoft-certified SQL Server 2017 consultants can assist you to evaluate the business advantages of upgrading to SQL Server 2017 and can assist your organization to plan and implement a cost-effective migration of your current SQL Server environment to any network model including on-premises, cloud-hosted, or hybrid. Progent's SQL Server experts offer online or on-premises support services ranging from on-demand architecture assessment or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 initiative is carried out on schedule and on budget.

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    Exchange Server 2013 includes significant enhancements to the functionality of its predecessor Exchange Server 2010 and delivers important innovations plus a redesigned structure. These improvements affect key facets of IT including manageability, high availability (HA), compliance, cost of ownership, teamwork, extensibility, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, design an efficient test and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management for Exchange 2013.

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    NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering along with replication to deliver fast, zero data loss disaster recovery (DR) between sites located as far as 185 miles away from one another. Progent's team of veteran IT experts can assist you to plan, configure, administer, update, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can ensure you follow leading practices for configuring your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, arranging plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to prove compliance with information assurance standards and regulatory mandates.

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    Progent’s Microsoft certified professionals can offer small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of advanced business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to providing expertise, support and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information system. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.

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    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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    Progent's ProSight family of managed IT services are designed to offer organizations who have minimal in-house IT administration and support staffs with low-cost access to world-class management platforms and consulting experts. Advantages of the ProSight line of managed IT services include predictable network management costs, smart automation of common administrative processes, continual absorption of new information technology, graceful transition from older systems to up-to-date solutions, improved fit between computer technology with business goals, access to veteran network consultants, and freeing up management to concentrate on business issues instead of fast-evolving information technology.

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