Fast and Affordable Online Support for Barra da Tijuca Rio de Janeiro Networks
Urgent Online Technical Support for Barra da Tijuca SystemsFor organizations located in Barra da Tijuca Rio de Janeiro, Progent offers remote help for computer systems powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have delivered online support to businesses in all 50 states in the U.S. (Check out testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE network specialists to solve complex networking problems, as well as the services of CISA and CISSP-qualified cybersecurity consultants to help with high-level security design and diagnostic jobs.

Progent's remote technical support engineers provide exceptional leverage due to the fact that they possess the practical experience and are equipped with the sophisticated technology required to solve most information system problems quickly. This reduces direct costs because service calls use up minimal chargeable minutes. Remote help also eliminates the cost of sending an engineer to your office. Your organization saves even more with incidental expenses by minimizing or avoiding network downtime and associated losses due to business discontinuity, upset customers and vendors, idle workers, and de-focused management. Progent's extensive remote consulting expertise is particularly valuable in environments that rely on public clouds for critical infrastructure or applications such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud, or where on-premises tech support may not be an option.

Progent's billing policy for remote support is structured to stretch your IT service investment. Progent bills by the minute for telephone-based assistance, so you are charged exclusively for the services that you receive. Unlike many remote support firms, Progent requires no startup charge or minimum job duration. Progent's per-minute billing unit and simple policy for pricing save you from scenarios where quick repairs manage to turn into substantial invoices. Progent's skill at dealing with technical issues quickly means your business spends less cash.

Progent's Online Consulting and Technical Support Services
Over time, Progent has mastered a set of optimized technologies and field-tested methodologies which allow the maximum degree of effectiveness for online technical support and repair for information networks of all sizes. Progent provides secure VPN support for gateways from multiple leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN technology enables the staff of Progent's online support team to communicate with your company's environment without compromising corporate security.

Progent's advanced technical support database system stores detailed histories of all support that Progent's customers have been provided. Progent's team service personnel have access to the records of all help rendered to every Progent client by any Progent engineer. This database of trouble tickets and fixes is structured as an easily retrievable proprietary database that enables Progent's remote technical engineers to share their experiences with the whole team to ensure that the quality of Progent's technical support grows daily. Progent's advanced certifications and working associations with key industry leaders including Cisco and Microsoft open up additional extensive support databases and permit priority response from manufacturers' in-house engineering staff so Progent's remote consulting experts are able to arrive at the most efficient resolutions promptly.

Remote technical support services provided by Progent to customers in Barra da Tijuca Rio de Janeiro include:

Progent's ProSight Fixed-price IT Services for Small and Mid-size Organizations
Progent offers a selection of affordable, flat-rate services designed to allow small and medium-size organizations to utilize the same best-of-breed technology deployed by many of the industry's top corporations. Progent's ProSight series of network monitoring and management services covers all critical facets of information technology including email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure management, VM cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based analysis tools to defend endpoints and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-based anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and provides a unified platform to address the complete malware attack progression including filtering, infiltration detection, containment, remediation, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense based on SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies packaged within one agent accessible from a single control. Progent's security and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that allows you demonstrate compliance with legal and industry information security regulations. Progent will assist you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for immediate action. Progent can also assist your company to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with advanced backup technology vendors to produce ProSight Data Protection Services, a portfolio of subscription-based management outsourcing plans that deliver backup-as-a-service (BaaS). ProSight DPS services automate and track your data backup operations and enable transparent backup and fast restoration of important files/folders, apps, images, and VMs. ProSight DPS helps your business protect against data loss caused by hardware failures, natural calamities, fire, cyber attacks like ransomware, user error, ill-intentioned employees, or software glitches. Managed backup services available in the ProSight Data Protection Services portfolio include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these managed backup services are most appropriate for your IT environment.

  • Patch Management: Patch Management Services
    Progent's support services for software and firmware patch management provide organizations of any size a versatile and affordable alternative for evaluating, validating, scheduling, implementing, and documenting updates to your ever-evolving IT system. In addition to maximizing the protection and reliability of your IT network, Progent's software/firmware update management services allow your in-house IT staff to focus on line-of-business initiatives and activities that deliver maximum business value from your network. Read more about Progent's patch management support services.

  • ProSight Duo Multi-Factor Authentication: Identity Validation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo MFA service plans utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured online account and give your password you are requested to verify your identity on a device that only you have and that uses a different ("out-of-band") network channel. A broad selection of devices can be utilized for this second means of authentication such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You may designate multiple verification devices. For more information about ProSight Duo identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is a growing line of in-depth management reporting tools designed to work with the top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize key issues like inconsistent support follow-up or endpoints with out-of-date AVs. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves productivity, reduces management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of leading information security vendors to deliver web-based management and world-class protection for all your email traffic. The powerful architecture of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's onsite security gateway appliance adds a further level of analysis for inbound email. For outbound email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that stays within your security perimeter. For more information, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map, track, enhance and troubleshoot their connectivity appliances like switches, firewalls, and wireless controllers plus servers, printers, endpoints and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that infrastructure topology maps are kept updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates notices when problems are discovered. By automating time-consuming management processes, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding appliances that require critical software patches, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your network running efficiently by checking the state of critical computers that drive your business network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT staff and your assigned Progent consultant so any looming problems can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the applications. Because the environment is virtualized, it can be moved immediately to a different hardware solution without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect data related to your IT infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or warranties. By updating and managing your network documentation, you can save up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common repository for storing and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant ROI such as a cleaner Active Directory system. Both also include one year of advanced remote network monitoring and management (RMM). Advantages can include easier management, better compliance with information security standards, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and restore, and increased uptime. See more information about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is intended to assess your company's ability either to stop or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you personally to gather information about your current antivirus tools and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective AV and backup/recovery environment that meets your business requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.

Special Support Services Offered by Progent
Progent offers the services of world-class remote consulting professionals for special IT programs. Progent's charges for longer-term development or consulting projects are set based on the level of expertise of the engineers involved. Progent's experience with these important areas of information technology enables customers to complete major initiatives within budget and on schedule. Progent's special remote engineering solutions include:

  • Call Center Services
    Progent's Call Center service options for companies with networks based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk Call Center services, co-managed Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk Services provide smaller organizations a complete solution that handles all aspects of remote desktop support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent provides service desk support at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve challenging problems.

    Progent's Help Desk Call Center consulting support can assist you in creating an effective new Help Desk Call Center or revamping your existing one, selecting or modifying Call Center software to meet the special demands of your company, or adding occasional phone support staff to reinforce your existing Help Desk resources to deal with high-demand scenarios such as software transitions, major upgrades, or installing brand new business software.

    Progent's Help Desk staff of veteran network consultants gives your customers in Barra da Tijuca Rio de Janeiro instant access to an effective technical support resource with substantial background providing telephone-based help and online diagnostics for computer environments that incorporate Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's mission is to give the Help Desk perception as a crucial contributor to business performance, and Progent's target is to solve rather than just report IT issues.

  • Applications Support: Training, Programming, and Troubleshooting
    Progent's Applications Consulting staff offers online advanced engineering support and education in special application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also can provide consulting, programming, and education for popular Microsoft applications including CRM, MS Office Project, Microsoft 365 Word, and Office Excel. To read more information concerning Progent's consulting, customization, and training services, visit Progent's Business Application Experts Group.

  • Centralized and Automated Management of Hybrid Cloud Environments
    System Center unifies and automates the management of hybrid cloud networks through comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support including tighter integration with Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite for cloud-based analytics and reporting. Progent's System Center consultants can provide advanced online and on-premises support for all elements of System Center2including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of System Center2, expand or optimize your current one, migrate efficiently from an earlier version of System Center, or debug your System Center environment.

  • Online IT Infrastructure Monitoring Support
    Progent can deliver companies in Barra da Tijuca Rio de Janeiro online IT infrastructure monitoring by providing System Center Operations Manager expertise. Progent can adapt SCOM to suit your business so your IT support is proactive rather than reactive. By uncovering possible issues before they expand into network outages, automated monitoring can minimize inconvenient and expensive network breakdowns. Progent can also use system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X networks, Microsoft environments, or environments that support a variety of OS platforms.
How Your Barra da Tijuca Company Can Contact Progent's Remote Service Experts
To get in touch with Progent about emergency remote expertise with Microsoft, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Nationwide Online Help, phone 1-800-993-9400, or refer to Contact Progent. For offices and new businesses in Barra da Tijuca Rio de Janeiro, Progent's online network support specialists are ready to deliver expert and affordable system help the instant your business has to have it. Over 20 years of offering online repair services has earned Microsoft Partner status for Progent's consultants and has allowed Progent to acquire high-end troubleshooting capability and to fine tune online access technology to repair computer problems quickly while eliminating the expense and lost productivity associated with on-site support calls.

Even if your Barra da Tijuca company works with a regular independent support technician or maintains a full time IT staff that know how to handle the majority of network issues, Progent's Microsoft and Cisco certified engineers are available to offer an easy and transparent virtual expansion of your local resources for situations when your usual IT support personnel either lack the bandwidth or the expertise to deal with unexpected system emergencies or particularly challenging integration problems.

Features of Progent's Remote Network Support for Barra da Tijuca Rio de Janeiro
Progent's phone support, Internet-based repair, network security expertise, and system administration services offer companies in Barra da Tijuca Rio de Janeiro unparalleled leverage for your support investment. Whether you require one-time phone help and Internet-based network repair or full-time Help Desk services and system management, Progent's professionals can provide your company world class network support while allowing you to eliminate the expense and administration overhead of maintaining a full-service internal IT staff. Highlights of Progent's online help program include:

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting firm and Progent's number of employees, depth of technical experience, fine tuned remote support software, and understanding of corporate IT enable companies to avoid the pitfalls of exclusive reliance on smaller consulting organizations, independent freelance service providers, or over-stretched in-house IT help.

Progent stands out by offering:

  • Best Practices
    Progent's team of Microsoft and Cisco Premier consultants average more than a decade of real-world professional background, at the front lines of IT service, performing a wide range of technical tasks for an extensive mix of customers. Every Progent consultant shares a proven set of personal best practices which are combined into company-wide best practices standards that Progent teaches its consulting personnel. This ensures that you get not just world-class IT capability, but also a support engineer with proven methods for applying technical knowledge to resolve real-world IT problems quickly.

  • Value Pricing
    Progent's pricing policy is to bill for remote support and on-premises help by the minute. Consequently, you pay just for received support. Progent does not demand a more expensive rate for off-hours or emergency support, and within California or in regions where Progent provides on-site support, Progent does not bill for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent imposes no minimum charge and requires no monthly commitment for services provided during normal business hours. Many support firms demand large minimum fees or charge for every fifteen minutes or longer. Progent's fine granularity does away with large invoices for quick fixes so you won't be forced to allow less critical problems to fester.

  • Complete Documentation of IT Services
    Progent has created a comprehensive service reporting system that stores and organizes detailed documentation for all billed support activities. Unlike many freelance consultants or small service firms who provide minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by full documentation. Every Progent consultant has use of the support reports sent by each consultant to each customer. The practice of documenting and organizing support activity allows more effective service and avoids a variety of common problems such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.

  • Automated Server Monitoring with Microsoft System Center Operations Manager
    Progent is one of the few IT service companies to provide round-the-clock system tracking services powered by MS Operations Manager. MS Operations Manager causes your computer support to be proactive instead of reactive. By uncovering possible issues before they cause downtime, network monitoring can save your information network from stressful and costly service disruptions.
How Does My Business Begin Receiving Remote Network Support from Progent?
To get started with Progent's online help offerings or to learn more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network help, visit Immediate Online Support.



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    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of work in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that aligns most closely with your business goals. Progent can also assist you with designing, installing, administering and troubleshooting sophisticated IT solutions based on Windows Server, and can streamline your upgrade from Windows 2000 Server or Microsoft Windows NT.

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    Progent provides nationwide online phone support and troubleshooting services for companies that operate networks powered by variants of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Online network consulting offers optimum leverage for your information technology dollar by preserving client efficiency and shortening the time billed for network analysis and repair. Sophisticated online support technology and skilled service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and expense by going to your site. In the vast majority of situations your network problems can be remediated over the phone or through a combination of phone help and remote connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP certified security professionals to assist you with the most challenging network issues.

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    System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is intended to provide a unified solution for deploying and administering virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure resources. Progent's SCVMM 2016 consultants can assist businesses of any size with any aspect of building, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade efficiently from legacy releases of Virtual Machine Manager, design processes for creating and installing virtual machines and hosts, implement high-availability compute and storage clusters, integrate your private cloud resources with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the strategic advantages of new technologies such as Storage Replica and Shielded VMs. Progent's certified virtualization experts offer world-class Hyper-V consulting and VMware ESXi expertise.

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    Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Windows. Remote and on-premises evaluation and upgrade services for Microsoft Windows 10 available from Progent's consultants include ROI estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid solutions, mobile management and synchronization, teleworker connectivity, security and compliance, streamlined deployment and administration, network infrastructure design, Wi-Fi support, disaster recovery planning, custom training for network management personnel and end users, and ongoing Call Center support services.

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    Progent's Cisco Meraki wireless AP consultants offer remote and onsite support to help businesses of any size to plan, install, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to set up and manage Cisco's Meraki-based wireless infrastructure for sites that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical access, performance, security compliance, manageability and availability for wired and wireless users regardless of their mobility or device.

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    Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 migration strategy that minimizes productivity disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to manage. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server that are best aligned to your business goals.

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    Progent's pricing model is to charge for phone support and on-site help per minute. As a result, you are charged just for received support. Progent does not impose a more expensive rate for off-hours or urgent service, and within California or in regions where Progent offers in-person support, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent applies no minimum fee and requires no retainer for support services delivered during normal working hours. Many service organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity avoids large bills for quick repairs so you won't be tempted to allow less critical problems to fester.

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    SQL Server 2016 introduces major enhancements in performance, scale, security, availability, BOYD support, plus built-in analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ databases simultaneously for big data applications, Jason support, Always Encrypted mode, Mobile Reports, and seamless control over local and cloud-resident resources. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist businesses of any size to configure, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other core Microsoft platforms including Windows Server, Exchange Server 2016, SharePoint, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).

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    Microsoft supports transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange systems. This allows you to have specific mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help your organization with any phase of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve stubborn technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is carried out on schedule and on budget.

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    For Windows desktop virtualization, Progent can provide the expertise of a Citrix XenDesktop expert who can help your company to plan a XenDesktop solution that improves the strategic impact of your IT network; integrate XenDesktop technology with your servers, user devices, and peripherals; upgrade your existing desktop virtualization software to current releases of XenDesktop; and deliver comprehensive remote troubleshooting. Progent can also instruct your IT staff to follow industry leading practices to manage your XenDesktop solution effectively.

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    Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small or mid-size organization's production servers in an environment that delivers the highest level of dependability and scalability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are built on proven virtualization platforms that allow small companies with multi- platform IT systems to save significantly on the costs of capital equipment, system support, and IT administration while achieving world-class reliability and an unprecedented level of vendor independence.

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    • Altaro VM Backup Scheduling Technical Support
    Altaro VM Backup Management Network Engineer

    Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or on-premises services to help you to plan, deploy, optimize and debug a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/restore service based on Altaro VM Backup software.

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    • 24x7 Support Technical Consultant
    Onsite Support Support Outsourcing

    For medium-size businesses who need network consulting services, Progent offers a variety of options including local service, on-line support, off-site Call Center, round-the-clock support with remote system monitoring, temporary staffing, site relocation services, software development, and professional consulting. For midsize businesses in California or other areas serviced by Progent's onsite consultants, Progent offers professional in-person help for solving network problems rapidly and affordably.

  • Windows 7 Consulting Services Windows 7 Help Desk Online Consulting

    • MCSE Expert Certified Specialist Lync Server 2013 high availability
    Consultants Lync Server 2013 Mirrored Back End Servers

    Lync 2013, renamed Skype for Business, enables businesses of any size to create a manageable and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, audio/video and web conferencing with app sharing, and both IP and PSTN telephony across a broad assortment of desktop and mobile clients. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can help your company to evaluate the advantages of Lync Server 2013, create an in-house, cloud-resident (via Microsoft Lync Online) or hybrid topology suitable for your current and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your IT staff and end users. Progent has expertise in key pieces of a Lync Server 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync 2013 with popular Microsoft 365 applications such as Outlook and PowerPoint.

  • Windows 7 Upgrade IT Consultants Online Troubleshooting Windows 7 Upgrade
  • Windows Server 2012 R2 Active Directory Services Windows Server 2012R2 Configuration Manager Online Help
  • Windows Server 2016 Hybrid Cloud Integration Technical Support Windows Server 2016 VM Load Balancing Onsite Technical Support
  • Windows Server 2016 Hyper-V IT Services Microsoft Certified Windows Server 2016 Hybrid Cloud Integration Support Services

    • 5500 Wireless Controller Professional
    Wave 2 Wi-Fi controller Engineer

    Catalyst family of wireless controllers simplify the administration of wireless networks by unifying the provisioning and control of wireless APs, optimizing Wi-Fi throughput by reducing the effect of RF congestion, enhancing Wi-Fi availability with rapid failover, and strengthening security by detecting threats and analyzing network traffic based on user class and locale. Progent can assist your business to deploy Cisco wireless LAN controllers to manage Wi-Fi LANs of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.

  • Windows Server 2016 Internet Networking Consultants Barra, Rio de Janeiro Windows Server 2012 R2 Computer Consultancy Barra da Tijuca, RJ
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    • Specialist Flexential Data Center Tampa
    Engineer Flexential Tampa Internet Data Center

    Progent utilizes the Flexential Tampa data center primarily to provide private cloud hosting. Progent has a team of network consultants based in the vicinity of Tampa, and Progent also offers remote support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and senior DRBC preparedness consultants. Progent can also assist your business to plan and implement a migration to the Flexential facility with services such as planning system configuration, recommending hardware, system configuration and validation, debugging, streamlining online management, and training your IT staff.

  • Windows and UNIX Consulting Services Windows, UNIX, Solaris On-site Technical Support

    • SharePoint Consultant Services
    Microsoft Office SharePoint Server 2013 Technical Support Services

    Progent's Microsoft-certified experts can provide businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that utilizes web technology for intelligently coordinating people, groups and information. Microsoft SharePoint provides a central location for your workers or customers to connect to, manage, share and interact with relevant data, documents, and applications and to communicate with other people. Microsoft SharePoint enables faster and more intelligent decisions, more efficient sharing across groups and more streamlined business processes. Windows SharePoint Services connect workers, clients, teams and projects with the knowledge they've developed in a way that makes data easy to find, retrieve and apply. Progent's SharePoint experts can assist your organization to maintain your current SharePoint ecosystem or upgrade to the latest release of SharePoint.

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