Immediate Remote Support for Barra da Tijuca Rio de Janeiro Computer Systems
For businesses in Barra da Tijuca Rio de Janeiro, Progent provides remote support for networks based on any combination of Microsoft Windows, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified professionals have provided online support to businesses in all 50 states in the United States. (Check out testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-certified network specialists to help with challenging networking issues, as well as the assistance of CISSP-certified security consultants to handle advanced security design and diagnostic jobs.
Progent's remote support engineers offer excellent value because they possess the practical background and are equipped with the sophisticated tools needed to solve the majority of network problems quickly. Efficient support lowers immediate costs because service calls use up fewer chargeable minutes. Online help also eliminates the cost of sending an engineer to your office. Your organization saves additionally in incidental expenses by minimizing or eliminating network downtime and related costs due to business disruption, disgruntled clients, idle workers, and distracted executives. Progent's advanced online consulting expertise is especially helpful for organizations that are dependent on public clouds for critical network infrastructure or software such as Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises support may not be an option.
Progent's billing policy for remote support is structured to stretch your IT service investment. Progent bills per minute for phone consulting, so you owe exclusively for the support that you receive. Unlike typical online service companies, Progent requires no initialization surcharge or minimum payments. Progent's per-minute granularity and simple policy for billing save you from scenarios where quick repairs manage to end up as substantial bills. Progent's skill at solving technical issues quickly means you saves cash.
Progent's Online Consulting and Technical Support Expertise
Through years of experience, Progent has mastered a collection of customized technologies and proven processes which promote the maximum degree of efficiency for online help and troubleshooting for computer networks of all sizes. Progent's online support team can interface to your company's network without violating network security.
Progent's proven technical support reporting application includes extensive documentation of all service that Progent's clients have been provided. Progent's staff consultants have the benefit of the records of services provided to each customer by every Progent consultant. This history of trouble tickets and solutions is structured as a readily searchable internal database that enables Progent's remote technical experts to communicate their knowledge company-wide to make sure that the quality of Progent's support services grows daily. Progent's high-level certifications and working associations with key vendors such as Cisco and Microsoft make available additional massive support databases and allow fast response from manufacturers' in-house engineering staff so Progent's remote service specialists can find optimal resolutions promptly.
Remote support offered by Progent to businesses in Barra da Tijuca Rio de Janeiro include:
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Authorized Windows Experts
Progent's Microsoft-expert online support engineers can deliver computer problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your company the expertise of support engineers who can help your company with a wide variety of platform support services such as Windows Server 2022 planning and integration expertise,
Windows Server 2019 migration,
Windows Server 2016 integration for hybrid environments, Windows Server 2012 R2 integration,
Windows Server 2008 R2 maintenance,
Microsoft Exchange 2019 planning and configuration,
Microsoft Exchange Server 2016 migration, Exchange 2013 configuration,
Exchange Server 2010 management,
SharePoint 2019 planning and integration, SharePoint Server 2016 migration and hybrid deployment consulting services, Microsoft Teams planning and integration, Microsoft Skype for Business planning and deployment consulting, Lync Server integration, and Microsoft Office Communications Server upgrade,
Microsoft Forefront TMG 2010 management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 migration and programming and SQL Server 2014 support,
Systems Center Operations Manager network monitoring,
Project Server training,
Microsoft Office Access Development and Training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a wide array of cost-effective PC desktop services to assist you company to deploy, integrate, troubleshoot, and manage desktop PCs and laptops powered by Windows. Progent's PC desktop consulting services include offering Windows 11 system design and upgrade assistance and Windows 10 configuration support, as well as System Center 2012 Configuration Manager (SCCM 2012) planning and installation, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Intune expertise to centralize the management of your desktops and web-facing tablets and smartphones.
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Talk to a Cisco CCIE for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert (CCIE) certification is the highest recognition for networking consultants, and indicates a consultant's network technology knowledge at the master level. Cisco CCIEs can handle even the most challenging problems surrounding network infrastructure design, deployment, maintenance, compliance, and problem solving. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's in-house engineers in analyzing anomalies with IOS network administration utilities and developing alternate approaches or locating program updates. Cisco CCIEs offer exceptional cost-effectiveness since their deep experience permits them to fix problems quickly. In many instances, less seasoned service providers can struggle for hours or days with identical tasks that a Cisco-qualified CCIE can resolve in minutes. Progent's Cisco CCIE consultants can interface to your network via sophisticated remote support technology to provide fast, safe, and affordable analysis and remediation.
Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.
Progent locations in Rio de Janeiro Metro
City |
Address |
Phone |
Link |
Barra da Tijuca |
Av. das Américas, 3443, Barra da Tijuca Rio de Janeiro, RJ 22631-003 Brazil |
+55 (21) 2018-1122 |
Barra da Tijuca Network Support Services |
Ipanema |
Av. Visconde de Piraja , 495, Ipanema Rio de Janeiro, RJ 22410-002 Brazil |
+55 (21) 2018 1137 |
Ipanema Network Support Services |
Niterói |
Rua Quinze de Novembro, 106, Centro Niterói, RJ 24020-125 Brazil |
+55 (21) 2018-1202 |
Niterói Network Support Services |
Rio de Janeiro |
Av. Pres. Wilson, 231, Centro Rio de Janeiro, RJ 20030-021 Brazil |
+55 (21) 3500 1614 |
Rio de Janeiro Network Support Services |
Progent's CCIEs offer assistance with all of Cisco's popular selection of networking appliances. Cisco networking expertise provided by Progent includes ASA Next Generation firewalls with Firepower configuration and debugging, Cisco routers installation and upgrades, Cisco Catalyst switch support, Cisco Nexus switch consulting services, Cisco Meraki switches consulting and troubleshooting services, Cisco Unified Communications Manager/CallManager integration and troubleshooting, Cisco Voice over IP phones and IP video desktop phones support and wireless VoIP phones solutions, Cisco Meraki wireless AP planning and configuration, Aironet Wireless APs planning and integration help, Cisco WiFi controllers consulting, Cisco VPN and Security engineering services, and SIP and CUBE infrastructure solutions for SIP trunks and Cisco CUBE integration consulting. Progent also offers remote and onsite Wi-Fi site surveys to help you to optimize your Wi-Fi infrastructure.
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Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to assist organizations to take the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware expert can assist you to locate and isolate breached servers and endpoints and guard undamaged assets from being penetrated. If your Barra da Tijuca network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.
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Ransomware Recovery Help
Progent's ransomware recovery experts can assist your Barra da Tijuca company to reconstruct a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor. Progent's team of cybersecurity specialists bring the broad range of skills necessary to reconstruct all vital components of a targeted network quickly and with minimal data loss. To learn more, visit Progent's ransomware cleanup and operational continuity experts.
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CISSP, ISSAP, and CISM Certified System Security Professionals
Progent's qualified CISSP and CISSP-ISSAP security and compliance consultants can provide a variety of system protection services to enhance the immunity of your Windows, Apple macOS and OS X, or Linux network against assaults or assist you to recuperate quickly following a damaging breach. Security services offered by Progent cover thorough data security and compliance analysis using utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Metasploit and Nikto; rapid recuperation from malicious assaults; setting up firewalls; establishing secure architectures for off-site and mobile access; guarding your email system against viruses, spam and directory harvest attacks; and establishing 24x7 proactive monitoring.
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Hybrid Cloud Integration

Progent can provide advanced remote consulting services to help companies of any size integrate their information networks with leading public cloud platforms including Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective ecosystems that can include Windows and Linux operating systems and apps in both cloud-based systems or in hybrid architectures that combine local resources as well as cloud services. To assist you to integrate public cloud services with physical datacenters, Progent offers a range of public cloud migration services such as Microsoft 365 integration solutions with local installations of Exchange,
Azure hybrid cloud planning and deployment consulting, Amazon Web Services hybrid cloud solutions, Amazon Web Marketing Service development and debugging, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than 20 years of experience providing advanced consulting expertise online, and Progent can make sure you complete your cloud integration initiatives quickly and affordably.
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VMware Site Recovery Manager (SRM) Planning and Deployment
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a repeatable process for restoring applications and services quickly after an outage. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to help you to plan, configure, test and administer a disaster recovery solution based on VMware SRM.
Progent's VMware vSphere consultants have extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud used for managing private and hybrid cloud solutions that deliver high uptime, security, and disaster recovery. Progent also offers world-class VMware NSX expertise from a VCDX-NV certified network architect to help your organization to build a completely virtualized Software Defined Data Center that can be provisioned or migrated in minutes and managed with a high degree of automation independent of the hardware making up the underlying network infrastructure.
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UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX/Linux experts and Apple macOS and OS X specialists can provide online consulting services to cover a broad array of computer technologies including system infrastructure, messaging solutions, system and operational security, plus UNIX and Windows integration. For server hardware consolidation and easy management in environments that combine Linux and Microsoft Windows, Progent can provide VMware vSphere consulting and Citrix XenServer expertise. Progent can also help with transitioning from legacy systems to MS Windows or Linux-powered environments. Progent's group-oriented approach to resolving technical issues enables fast escalation, when required, to engineers with appropriate expertise to handle complex situations. This expedites solutions of urgent problems, minimizes lost productivity, and cuts service expense.
Progent's UNIX and Linux support engineers can offer urgent online assistance resolving anomalies affecting UNIX/Linux networks based on popular versions of UNIX such as:
Mac OS X
Sun Solaris
IBM AIX
HP-UX
BSD
SGI/Irix
Progent's ProSight Managed Services for Small and Mid-size Organizations
Progent provides a selection of budget-friendly, subscription-based services designed to allow small and medium-size organizations to benefit from the same advanced technology deployed by many of the industry's top enterprises. The ProSight suite of IT management outsourcing services addresses all critical facets of information technology including email protection, threat defense based on machine leaning, automated backup/recovery, infrastructure health monitoring, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:
- ProSight LAN Watch: Network, Server, and Endpoint Monitoring
ProSight LAN Watch is Progent's network, server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating efficiently by checking the health of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT management staff and your Progent engineering consultant so all looming problems can be resolved before they have a chance to impact productivity. Find out more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-based platform for monitoring and managing your network, server, and desktop devices by providing an environment for streamlining common time-consuming tasks. These can include health checking, update management, automated repairs, endpoint setup, backup and recovery, A/V response, remote access, standard and custom scripts, asset inventory, endpoint profile reporting, and debugging support. If ProSight LAN Watch with NinjaOne RMM spots a serious problem, it sends an alarm to your specified IT staff and your assigned Progent technical consultant so that emerging problems can be fixed before they impact productivity. Find out more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.
- ProSight WAN Watch: Infrastructure Management
Progent's ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for smaller organizations to map out, track, enhance and troubleshoot their connectivity appliances such as routers, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are kept current, copies and displays the configuration information of virtually all devices on your network, monitors performance, and generates notices when problems are detected. By automating tedious network management processes, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need critical updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.
- ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is an expanding suite of real-time and in-depth reporting tools designed to work with the industry's leading ticketing and network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize key issues like inconsistent support follow-through or endpoints with missing patches. By identifying ticketing or network health concerns clearly and in near-real time, ProSight Reporting improves network value, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
Progent has partnered with advanced backup/restore technology companies to produce ProSight Data Protection Services, a selection of offerings that deliver backup-as-a-service. ProSight DPS services automate and monitor your data backup operations and enable transparent backup and fast recovery of critical files/folders, apps, system images, and Hyper-V and VMware virtual machines. ProSight DPS lets your business recover from data loss resulting from equipment failures, natural calamities, fire, malware like ransomware, human mistakes, malicious employees, or application glitches. Managed backup services in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda purpose-built hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to identify which of these managed services are best suited for your IT environment.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security vendors to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the local gateway provides AV and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.
- ProSight MFA with Duo: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you log into a protected online account and enter your password you are requested to confirm who you are on a device that only you have and that is accessed using a different network channel. A wide range of out-of-band devices can be used for this second means of ID validation including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. For details about Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication services.
- ProSight Shared Help Desk: Outsourced and Co-managed IT Support Desk Services
Progent's Co-managed Service Desk provides a transparent supplement to your core IT support resources. Client interaction with the Service Desk, provision of support services, issue escalation, trouble ticket creation and updates, performance measurement, and management of the support database are cohesive regardless of whether issues are resolved by your corporate IT support staff, by Progent, or by a combination. Your business has complete versatility to extend or reduce your share of support activity as needed. Progent takes care of initial installation and provisioning of the professional services automation (PSA) software as well as documentation, validation and education.
For more information about ProSight Shared Call Desk, go to ProSight Shared Support.
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior analysis technology to guard endpoint devices as well as physical and virtual servers against modern malware attacks such as ransomware and file-less exploits, which routinely evade legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to manage the entire malware attack progression including blocking, identification, containment, cleanup, and forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
Progent's ProSight Enhanced Security Protection (ESP) services deliver ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools packaged within one agent accessible from a unified console. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your company's specific requirements and that helps you demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for immediate attention. Progent's consultants can also help your company to install and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.
- Progent's Patch Management: Software/Firmware Update Management Services
Progent's support services for patch management provide organizations of any size a flexible and affordable alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. In addition to optimizing the protection and reliability of your computer environment, Progent's patch management services permit your in-house IT staff to focus on more strategic initiatives and tasks that deliver the highest business value from your network. Read more about Progent's software/firmware update management services.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved immediately to an alternate hosting environment without requiring a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you need when you need it. Learn more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to obtain an unbiased assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management platforms available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your essential infrastructure assets conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner Active Directory environment. Both also come with one year of cutting-edge remote network monitoring and management (RMM). Advantages can include easier management, improved compliance with government and industry security regulations, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. Learn more about Progent's ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your company's ability either to stop or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your current AV defense and backup platform, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient AV and backup/recovery environment that aligns with your company's requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.
Special Support Services Offered by Progent
Progent offers the skills of world-class remote consulting professionals for special information technology projects. Progent's rates for ongoing development or consulting projects are determined according to the level of expertise of the consultants involved. Progent's experience with these important areas of computer technology enables customers to execute critical initiatives within budget and on time. Progent's project-based online consulting services include:
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Call Center Services
Progent's Help Desk programs for businesses with environments based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux technology include full-service Help Desk Call Center services, co-managed Help Desk support services, and Call Center operations consulting.
Progent's Standard Help Desk Services provide small organizations a comprehensive service desk solution that manages all facets of remote Level 1 desktop support from initial requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and reporting. Progent provides help desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of fast on-demand escalation to Level 2 and Level 3 experts to resolve complex issues.
Progent's Help Desk consulting expertise can support you in building an efficient new Help Desk Call Center or revamping your existing one, selecting or customizing Call Center software to address the particular demands of your business, or providing temporary phone support personnel to supplement your existing Help Desk Call Center resources to deal with high-demand events like software migrations, mass upgrades, or rolling out brand new applications.
Progent's Help Desk staff of experienced network consultants gives your customers in Barra da Tijuca Rio de Janeiro immediate contact with an efficient support group with years of experience offering phone consulting and remote troubleshooting for networks that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's charter is to give the Call Center the reputation as a major driver of business efficiency, and Progent's goal is to fix instead of merely document technical problems.
- Business Applications Services: Training, Programming, and Problem Solving
Progent's Applications Experts Team can supply remote professional consulting support and training in special business application fields such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting expertise, programming, and training for Microsoft business applications such as Microsoft CRM, Project, Microsoft 365 Word, and Microsoft 365 Excel. To read more information on Progent's consulting, programming, and training services, refer to Progent's Business Application Experts Team.
- Centralized and Streamlined Administration of Hybrid Cloud Environments
System Center centralizes and automates the administration of hybrid cloud networks through comprehensive integration with Windows Server 2022 servers, Windows 10 and Windows 11; seamless integration of mixed-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for Apple iPhone and Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center consulting experts can provide advanced remote and on-premises expertise for all components of System Center2including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new deployment of System Center2, expand or tune your current one, upgrade smoothly from a previous release of System Center, or troubleshoot your System Center environment.
- Remote Hybrid Network Monitoring Support
Progent can deliver businesses in Barra da Tijuca Rio de Janeiro remote hybrid network monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can customize Operations Manager to accommodate your business so that your network maintenance is proactive and automated. By detecting looming issues before they evolve into full-scale emergencies, automated monitoring can minimize disruptive and expensive network failures. Progent can also utilize server and infrastructure monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Solaris, or Apple macOS and OS X environments, Microsoft environments, or networks powered by a variety of operating systems.
How Your Barra da Tijuca Company Can Contact Progent's Remote Support Professionals
To get in touch with Progent about urgent remote help with Microsoft, Apple macOS and OS X, or Linux environments, visit Progent's Nationwide Remote Support, phone 1-800-993-9400, or refer to Contact Progent.
For offices and new ventures in Barra da Tijuca Rio de Janeiro, Progent's online network support specialists are ready to provide expert and cost-effective system help the instant your business has to have it. Over 20 years of providing remote repair services has earned Microsoft Partner status for Progent's consulting experts and has helped Progent to acquire high-end troubleshooting capability and to refine online access tools to fix network problems quickly while avoiding the cost and lost productivity that comes with on-premises support visits.
Even if your Barra da Tijuca office has a regular freelance support technician or employs an in-house IT staff that can deal with typical network issues, Progent's Microsoft certified engineers are available to provide a convenient and seamless virtual expansion of your local resources for situations when your usual IT support personnel either don't have the availability or the experience to address unexpected network emergencies or especially tough integration problems.
Features of Progent's Remote Network Support for Barra da Tijuca Rio de Janeiro
Progent's phone help, Internet-based repair, system security consulting, and system administration services offer companies in Barra da Tijuca Rio de Janeiro unparalleled leverage for your IT investment. Whether you require occasional telephone support and remote network repair or ongoing Help Desk call center support and system management, Progent's experts can provide your organization world class network support while permitting you to eliminate the cost and hassle of running a large internal IT staff. Highlights of Progent's National Remote Support program include:
- Fast Phone Contact with Microsoft Certified Professionals
Progent's staff of Microsoft-certified engineers can provide fast and affordable expertise to businesses in Barra da Tijuca Rio de Janeiro and is also ideal for networks in geographic regions that have a limited supply of consultants with in-depth expertise supporting Microsoft's latest family of server platforms. All Progent phone support staff have at least 10 years of experience supporting Microsoft products. As a Microsoft Certified Partner consulting company, Progent has the advantage of a broad array of Microsoft support tools, technical information, and on-going education.
- Per Minute Rates to Reduce Expenses
Progent offers online help on a minute-by-minute billing plan, so you are billed only for the services you use. Progent requires no minimum charge for phone service and requires no ongoing subscription fee for support services provided during normal business hours. This saves you from facing big invoices for simple fixes.
- Availability of Cisco Certified Network Infrastructure Experts
Progent's registered experts for Cisco can provide the services of on-staff professionals who have skill in designing, implementing, and managing networking environments powered by Cisco products. Progent can provide a CCIE or Cisco Certified Network Professional to help you build fast, reliable, and secure connectivity for fixed and mobile networking.
- Application Experts Consulting
Progent's core consulting services consist of system integration, MS Exchange consulting, network security planning, and shared Help Desk services. Progent's Application Experts Team offers in-depth consulting expertise for critical application areas. Support available from the Application Experts Team covers:
Dynamics GP Support and Programming
MS Project Support
Microsoft Office 365 solutions consulting
Office Excel and Office 365 Excel Consulting and Application Development
Microsoft Office Word and Microsoft Office 365 Word Help
BI Reporting Consulting and Troubleshooting
Microsoft Power BI Solutions
UNIX, Linux and Solaris Help
Microsoft SQL Server 2019 solution design, Microsoft SQL Server 2017 planning and migration, SQL Server 2016 Application Development, and Microsoft SQL 2014 Application Programming and Debugging
Oracle Database Administration and Application Programming
MySQL Management and Software Design
Apple Mac Help
Amazon MWS Software Design and Programming
By providing a full service centralized source for IT generalists and application experts, Progent is able to tailor fast, cost-effective, and comprehensive IT solutions that fit the specific needs of your company.
- Sophisticated Online Access Tools
Protected online connectivity permits Progent's service professionals to observe exactly what your users see. This makes it possible to find quick fixes to issues that could otherwise require an expensive onsite visit. State-of-the-art remote access tools and experienced engineers combine to enable Progent to repair most network issues quickly and affordably. Progent is a pioneer in online support and remote network monitoring.
- Compatibility with Popular VPN Gateways
Progent supports secure Virtual Private Network access for gateways from leading VPN vendors including Microsoft, Cisco, NetScreen and CheckPoint. Secure VPN remote connectivity enables the experts at Progent's Technical Response Center to access your system remotely without weakening network security.
- 24-hour Support for High Network Availability
For organizations with line-of-business applications, Progent can provide optional 24x7 remote support services. Used in conjunction with remote 24x7 server monitoring based on Microsoft Operations Manager 2007, this offering can help ensure maximum system uptime.
- Help Desk Call Center
Progent's Help Desk support services are designed specifically for budget-constrained organizations whose workers require instant recourse to a Help Desk Call Center with expert phone support and complete escalation ability.
How Is Progent Different from Other Support Firms?
Progent is a Microsoft Certified Partner consulting firm and Progent's staff size, depth of technical background, fine tuned support tools, and familiarity with corporate IT enable businesses to avoid the limitations of exclusive dependence on smaller consulting firms, individual freelance consultants, or over-stretched in-house resources.
Progent adds value by offering:
- In-depth Knowledge of Microsoft's Full Family of Server Platforms
Progent offers in-depth expertise for Microsoft's popular server products with services that include Microsoft Windows Server 2022 planning and integration services, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows 2012 R2 Server migration and deployment support, Windows Server 2008 upgrades, Microsoft Windows 2003 upgrades, Microsoft Exchange Server 2019 planning and configuration, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 support, Exchange Server 2007 and Exchange Server 2003 moves, plus MS SQL Server 2019 configuration consulting, MS SQL Server 2017 migration, Microsoft SQL Server 2016 integration, Microsoft SQL Server 2014 support, and Microsoft SQL Server 2012 management support.
- Value Pricing
Progent's pricing model is to bill for phone support and on-site visits per minute. As a result, you owe only for received services. Progent does not impose a more expensive rate for after-hours or priority service, and inside California or in regions where Progent offers on-premises service, Progent does not bill for travel except for emergency calls where on-site work is less than 4 hours. In addition, Progent imposes no startup fee and asks no monthly commitment for services provided during regular working hours. Many support firms demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for fast repairs so you won't be forced to permit less critical problems to fester.
- Information Transfer
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to deal with problems that are within their comfort zone, Progent is able to concentrate on providing high-value skills where Progent has little competition. Companies who work with familiar freelance service providers or who employ in-house IT staffs benefit when Progent transfers knowledge about new technology and tested processes to make their networks more robust, secure, and productive.
- Automated Network Monitoring with Microsoft System Center Operations Manager
Progent is one of the only consulting firms to provide 24x7 remote monitoring services powered by Microsoft System Center Operations Manager. Microsoft Operations Manager causes your network support to be proactive instead of reactive. By revealing potential problems before they result in downtime, network monitoring can keep your IT network from painful and expensive service disruptions.
How Does My Business Begin Getting Remote Technical Help from Progent?
To get started with Progent's online help services or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for network support, visit Immediate Network Support.