UNIX, Linux, Sun Solaris, Mac OS X Support Services
Barra da Tijuca Enterprise and Small Business IT Systems
For small and midsize businesses located in Barra da Tijuca Rio de Janeiro, Progent provides help for networks powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX-family systems and Microsoft technology. Progent has delivered remote troubleshooting to businesses in all 50 states in the U.S. (See Progent's customer recommendations). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for challenging infrastructure problems, plus the assistance of CISA and CISM-certified security consultants to help with high-level security design and disaster recovery preparedness.
Progent's online support engineers offer exceptional leverage due to the fact that they have the practical background and the advanced technology to solve the majority of information system problems rapidly. This reduces immediate expenses because service calls accumulate fewer billable minutes. Remote support also avoids the expense of dispatching a consultant to your location. Your organization saves even more with incidental expenses by minimizing or avoiding system downtime and related costs stemming from business disruption, disgruntled customers and vendors, unproductive workers, and distracted executives.
Progent's billing model for online support is designed to maximize the impact of your network support dollar. Progent charges by the minute for phone assistance, so you are charged just for the services that you actually get. Unlike typical remote support organizations, Progent imposes no startup surcharge or minimum fees. Progent's per-minute billing unit and simple policy for billing do away with situations where fast solutions manage to end up as major tabs. Progent's skill at disposing of problems efficiently translates into your company spending less money.
Progent's Remote Support Technologies
Over the years, Progent has refined an array of optimized tools and field-proven processes that ensure the maximum degree of efficiency for remote help and repair for small and midsize company information networks. Progent provides secure Virtual Private Network support for VPN gateways from a variety of leading sources including Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN connectivity enables the staff of Progent's Technical Response Center to interface to your computer system remotely without compromising network security.
Progent's highly evolved technical support database application maintains detailed documentation for all service that Progent's customers have been provided. Progent's authorized engineers have access to the details of services rendered to every Progent customer by any Progent engineer. This history of issues and resolutions is organized as a quickly searchable support knowledge base that allows Progent's remote support experts to communicate their experiences company-wide to make sure that the efficiency of Progent's support improves over time. Progent's advanced accreditations and working associations with major vendors including Cisco and Microsoft permit access to other massive support knowledge bases and permit priority response from manufacturers' internal engineering staff with the result that Progent's online service experts are able to find the most efficient solutions quickly.
Initiate Online UNIX/Linux, Solaris, or Apple macOS and OS X Network Help from Progent
To get started with Progent's phone support in Barra da Tijuca Rio de Janeiro or to find out additional information about Progent's phone support options, contact Progent at
Online Technical Support Services Provided by Progent
Progent's phone-based support experts possess certified skills in an extensive set of technologies. This broad range of IT skills enables Progent's consultants to address virtually any problem likely to take place in a small business information system. Credentials awarded to Progent support experts in UNIX/Linux platforms include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications earned by Progent service consultants include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional, CCVP, CCDA and CCDP.
To provide assistance to clients with mixed-OS environments, Progent also offers the support of engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP network security experts, and CISSP-ISSAP consultants.
Remote technical services provided by Progent to small businesses in Barra da Tijuca include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online consulting services address a broad range of computer technology including system architecture, email solutions, network and process security, UNIX/Linux and Windows integration, virtual server technologies for server consolidation and easy administration, and migration from legacy applications to the latest Windows or Linux solutions. Progent's team-oriented approach to solving technical issues enables fast escalation, when required, to engineers with task-relevant expertise to handle complex scenarios. This expedites repair of critical problems, minimizes lost productivity, and lowers support expense.Progent's UNIX/Linux consultants can provide emergency remote help for diagnosing anomalies affecting UNIX/Linux systems powered by popular variants of UNIX including:
- Apple macOS and OS X
- Solaris
- IBM AIX Operating System
- HP-UX
- BSD
- SCO
- SGI/Irix
- RedHat Linux
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
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Contact a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the top accreditation for network infrastructure engineers, and validates an individual's technical skills at the expert level. Cisco qualified CCIEs know how to deal with the most difficult challenges surrounding network infrastructure design, deployment, management, protection, and troubleshooting. Cisco CCIEs operate on a privileged basis with Cisco's in-house product support engineers in analyzing problems with IOS network administration utilities and coming up with alternate approaches or identifying program patches. Cisco qualified CCIEs provide exceptional cost-effectiveness because their deep experience enables them to solve the most intractable problems rapidly. In common cases, less qualified engineers can struggle for many hours or even days with identical problems that a Cisco CCIE can resolve in a few minutes.
Few service providers make CCIEs accessible to support small and medium sized businesses. Progent can provide quick telephone access to a Cisco-qualified CCIE so you can get urgent support for severe network issues that are impacting worker productivity but are outside the experience of your local network support providers. Progent's Cisco-qualified CCIE engineers can interface to your computer system using the latest remote support tools in order to provide fast, secure, and affordable analysis and remediation.
Progent's Cisco-qualified CCIEs can provide consulting for the entire range of Cisco's industry-leading selection of networking products including PIX 500 Firewalls and ASA Series Firewalls, Catalyst FWSM modules, protected broadband and IS routers, Aironet wireless access points, Meraki cloud-managed Wi-Fi access points, wired and wireless Voice systems, Catalyst family switches, as well as Virtual Private Network products.
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Certified Microsoft Windows Experts
Progent's Microsoft-expert online support experts can provide computer system repair and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the expertise of consulting engineers who can assist you with a wide range of technology support services such as Microsoft Windows Server 2022 solution design and integration support,
Microsoft Windows Server 2019 expertise,
Windows Server 2016 migration support and hybrid cloud consulting,
Windows Server 2012 R2 maintenance,
Windows Server 2008 migration (help, assistance,
Microsoft Exchange 2019 planning and configuration,
MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration,
Exchange 2010 monitoring and support,
SharePoint Server 2016 migration and hybrid integration consulting,
SharePoint Server 2019 design and deployment, Microsoft Teams consulting, Skype for Business planning and deployment support, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server upgrade, Microsoft Forefront TMG management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support,
Systems Center Operations Manager system monitoring and reporting,
Project Server training,
Small Business Server consulting, and
Windows Essentials cloud integration.
Progent in addition offers a full array of remote PC desktop services including Microsoft Windows 11 migration help and planning and deploying Microsoft 365 cloud environments for Windows workstations.
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CISM and CISSP Certified Network Security Professionals
Progent's certified CISSP, ISSAP, and CISM security engineers offer a range of system protection solutions to bolster the defenses of your UNIX/Linux, Sun Solaris, Apple Mac or Microsoft Windows environment against assaults or help you to recuperate rapidly after a serious breach. Security consulting services available from Progent include: thorough security audits using tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Hydra; quick cleanup after virus and worm assaults; integrating firewalls; designing safe architectures for remote and mobile access; protecting your email infrastructure against viruses, spam and DHA attacks; and establishing 24x7 proactive monitoring.
- Hybrid Cloud Solutions
Progent can provide advanced remote consulting services to help organizations of all sizes integrate their networks with popular public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to design and administer cost-effective environments that support Windows and Linux systems and apps in either cloud-only systems or in hybrid architectures that combine physical IT assets along with public cloud services. To help you to integrate cloud services with networks, Progent offers a range of cloud integration services such as Microsoft 365 Exchange Online integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has more than two decades of background providing advanced consulting services online, and Progent can help you successfully carry out your cloud integration initiatives quickly and affordably.
Progent can provide the skills of seasoned remote consulting professionals for special IT projects that small companies often request. Billing rates for longer-term consulting tasks are determined based on the level of expertise of the engineers involved. Progent's background in these special areas of information technology enables customers to complete critical initiatives within budget and on schedule. Progent's special remote consulting services include:
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Help Desk Services
Progent's Help Desk Call Center support programs for small and midsize companies with environments that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk services are designed for smaller companies who don't have the money or time to create an internal Call Center but who require quick communication with an efficient Help Desk with proficient telephone assistance plus the available expertise to escalate complex problems to advanced engineers.Progent's Co-managed Help Desk services make it possible for your business to share the load for Help Desk support transparently between your IT team and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progent's shared Help Desk service is an advanced service desk solution built around the leading PSA platform for handling service requests, ticket lifecycle, accountability, progress tracking, and reporting.
Progent's Help Desk Call Center consulting support can aid you in building an effective new Help Desk or revamping your current organization, selecting or modifying Call Center software to handle the particular requirements of your business, or providing temporary online personnel to supplement your in-house Help Desk Call Center resources during unusually busy scenarios such as software migrations, major upgrades, or rolling out new business software.
Progent's Help Desk team of seasoned information technology professionals offers your customers in Barra da Tijuca Rio de Janeiro fast contact with an effective technical support resource with substantial experience delivering telephone-based consulting and remote repair service for computer environments that incorporate UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's mission is to earn the Help Desk recognition as a crucial contributor to company success, and Progent's target is to resolve rather than simply annotate IT issues.
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Business Applications Services: Training, Custom Programming, and Troubleshooting
Progent's Applications Experts Team provides remote professional consulting support and training in special business application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management. Progent also can provide consulting expertise, programming, and education for familiar Microsoft applications including Microsoft CRM, MS Project, Word, and Office Excel. To read more concerning Progent's consulting, custom development, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.Progent's Mac consultants can support the creative aspect of Macintosh environments by delivering phone-based help services and training in graphics, audio, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and After Effects. Progent's consultants can also help you with common jobs such as scanning or digitizing audio/video or putting together an audio/video post production studio.
Remote Network Monitoring Services
Progent can provide companies in Barra da Tijuca Rio de Janeiro online network monitoring services powered by Microsoft Operations Manager IT infrastructure monitoring, customized by Progent to suit your environment so that your computer support is proactive and automated. By anticipating looming trouble spots before they cause full-scale emergencies, system monitoring can minimize stressful and costly information system failures. Progent can also deploy network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Windows networks, or networks powered by multiple operating systems.
To contact Progent about emergency online expertise with UNIX/Linux, Solaris, or macOS and OS X networks, go to Progent's Urgent Online Support, call
Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.
| City | Address | Phone | Link |
| Barra da Tijuca | Av. das Américas, 3443, Barra da Tijuca Rio de Janeiro, RJ 22631-003 Brazil |
+55 (21) 2018-1122 | Barra da Tijuca Network Support Services |
| Ipanema | Av. Visconde de Piraja , 495, Ipanema Rio de Janeiro, RJ 22410-002 Brazil |
+55 (21) 2018 1137 | Ipanema Network Support Services |
| Niterói | Rua Quinze de Novembro, 106, Centro Niterói, RJ 24020-125 Brazil |
+55 (21) 2018-1202 | Niterói Network Support Services |
| Rio de Janeiro | Av. Pres. Wilson, 231, Centro Rio de Janeiro, RJ 20030-021 Brazil |
+55 (21) 3500 1614 | Rio de Janeiro Network Support Services |
An index of content::
Remote ASP.NET Development Firms
.NET macOS Coding
Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and can build or enhance .NET applications quickly and affordably.
Consultant CloudSuite 9.01
Infor SyteLine CloudSuite Customization Consult
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that embodies over a quarter century of background helping manufacturing, distribution and service companies to simplify complicated supply chains and improve the efficiency of critical processes in order to bring products to market fast and adhere to customer commitments consistently. Progent can provide the expertise of an ERP consultant with over 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite consulting that can range from as-needed advice to comprehensive solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include implementation, upgrades, process improvement, customization, CPQ, web site integration, debugging, data conversion, Microsoft 365 integration, training, and database administration.
Hybrid Microsoft 365 solutions On-site Support
Microsoft Experts Microsoft 365 Exchange migration Network Consultants
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and local Exchange deployments. This allows you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is carried out on time and within budget.
High Availability Networks Online Consulting
Integration SQL Server Cluster
Progent's high availability network experts offer reliability consulting, disaster recovery planning, network load balancing, high-availability interoffice access, fault-tolerant Internet interface design, high-availability data center services, and other high-availability networking support to show your organization create a 24x7 network for line-of-business applications. Progent has the knowledge and experience to design economical, non-stop networks by deploying the expanding suite of Windows Cluster servers including Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can show you how to you build a high-availability mutli-location network with a fully mirrored Internet interface and efficient network load balancing.
VB.NET Reports
.NET C++ Contract Development
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development environment and can create or enhance .NET apps quickly and affordably.
Network Security Assessment Specialist
Emergency Consultants Computer Security Assessment
Progent offers special security service bundles designed to provide larger institutions an impartial and thorough network security audit from a team of certified security consultants. All Progent's security assessment packages feature a suite of services including network scans from within and from beyond the company security perimeter, expert analysis of scan results by accredited security engineers, production of a report documenting the findings, plus an interactive high-level executive summary and a detailed live outbrief for internal network managers.
24x7 Dell DRAC Engineers
Specialist Peppercon eRIC
Remote management cards offer IT managers full control of a server without the need for an on-site visit. Through remote management cards, all console screen information plus keyboard and mouse functionality are transferred to an off-site session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and manage a high-availability company network that incorporates remote server management cards and Progent can use these remote management cards to provide efficient remote technical support. Progent has experience with a number of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
Fortinet 3000 Series Firewalls Support Outsourcing
Fortinet 6000 Series Firewalls Network Consultant
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for SSL inspection. Progent's Fortinet FortiGate firewall experts can assist you to configure your Fortinet FortiGate firewalls to safeguard all your IT assets at the enterprise perimeter, within the data center core, at branch locations, and in the cloud.
Catalyst Switch IPv6 Remote Support Services
Catalyst Ethernet Switch Help and Support
With Cisco Catalyst switches for small and mid-size businesses, Cisco allows companies to gain the full advantages of bringing intelligent services into their IT infrastructures. Cisco's Catalyst switch product line makes it possible to deploy capabilities to make your network infrastructure sufficiently robust to handle time-critical requirements, scalable to facilitate future growth, secure enough to protect restricted information, and designed for prioritizing and controlling all traffic to streamline network performance. Progent's CCIE certified engineers can help you pick out and deploy Catalyst switches that make sense for your business. In addition, Progent's CISSP certified security consultants can show you how to create a strategic security plan and set up Cisco Catalyst switches so they help support your security policies. Catalyst switches that Progent provides expertise for include Cisco's Catalyst 2940 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 switches.
Compliance Audit WatchGuard Firebox M690 Firewall
WatchGuard Firebox M4600 Firewall Information Technology Consulting
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall/VPN product that aligns with your network security requirements and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate smoothly to modern WatchGuard firewall solutions.
High-Availability Failover Clustered Servers Engineer
Microsoft Windows Server 2008 Cluster Engineer
The clustering feature set incorporated into the Datacenter and Enterprise editions of MS Windows Server 2008 has been radically re-engineered to streamline the deployment, setup, and maintenance of server clusters that offer improved levels of system availability, protection, efficiency, and flexibility. New or enhanced features include automated cluster Validation, revamped configuration and deployment, unified cluster administration, new cluster infrastructure for maximum availability, better security and quorum structure, minimization of failure points, more disk and RAM capacity, and enhancements for multi-site clusters. Progent's consultants can help you assess the business benefits of Windows clustering, design and implement a deployment, educate your IT personnel to manage your cluster environment, deliver ongoing consulting and support services, and create and validate a workplace recovery procedure.
Microsoft Dynamics GP Support Outsourcing
Network Engineer Dynamics GP Great Plains Software
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP. Microsoft Dynamics GP/Great Plains is a Microsoft financial platform and corporate management solution based, like all Microsoft accounting tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP 2010, the latest edition of Microsoft financial products in the Microsoft Dynamics GP family, offers a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Dynamics GP is easy to deploy and configure, and with its segmented approach you can purchase only the capability you currently require, with the ability to add users and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP/Great Plains Software consulting engineers can help you install, customize and administer Microsoft Dynamics GP/Great Plains 2010 and also earlier editions of Microsoft Dynamics GP.
Microsoft SQL Server Applications Consultants
Microsoft SQL Server Information Technology Consulting Companies
Microsoft SQL Server 2005 delivers powerful, standardized tools to computer experts and network users, reducing the difficulty of creating, integrating, managing, and using enterprise data and analytical applications on platforms ranging from handheld devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2005 call for a network consulting firm with real-world experience and broad knowledge in designing and building data-driven, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
DotNET Framework Coder
.NET Framework Reporting
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or update .NET applications quickly and affordably.
Microsoft Access Development
24 Hour Microsoft Access desktop Programming Companies
Progent offers economical remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced support for Access application development, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide tailored online training for Access application programming and database management.
Consultancy Dynamics GP VBA
Dynamics GP Customization Specialist
Progent's seasoned application designers and programmers can assist your company to build customizations to Microsoft Dynamics GP that address the unique requirement of your business without losing the benefits of seamless Windows integration and connectivity. Progent can also offer help with a variety of software development tools that can be utilized to build integrations with Microsoft Dynamics GP/Great Plains. These integration tools include Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
iPhone security Consulting Services
iPad integration Consultant Services
Progent offers affordable online assistance to help your business to design, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you through specific technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid networks and can help you build or maintain a resilient, protected and scalable network infrastructure that aligns with your computing model. Progent can also provide online or on-premises training to show you how to manage and use your iPhones and iPads in a safe, team-oriented ecosystem that maximizes the strategic value of your information system.
Contact Center Technology Consulting Services
IM and Presence Service Online Troubleshooting
Cisco Unified Communications Manager (CUCM), previously known as CallManager, operates as the core of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express provide an advanced IP-PBX by integrating closely with unified messaging applications that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified consultants offer effective and budget-friendly online and onsite expertise to help businesses of all sizes to create and administer CUCM environments by providing Unified Communications Manager configuration and troubleshooting services that deliver maximum business value. Progent can help with any aspect of Unified CM support and troubleshooting in areas that include integrating Cisco Voice over IP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, deploying ISR routers with CUBE support, creating Cisco UCS server clustering solutions for survivability, performance tuning, and integration with Exchange Server and Skype for Business.
Antispam Support Services
Postini Subscription
E-Mail Guard from Postini provides continually updated spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini aggregator and service specialist. If your company is too small to qualify for a regular Postini license, you can still have access to Postini's Perimeter Management technology through Progent's E-Mail Guard spam filtering and antivirus aggregation program. Progent's expert email security consultants can help you create an email security plan that includes anti-spam and anti-virus products and processes.
Cybersecurity Penetration Testing Network Intrusion Penetration Testing
Penetration Testing Network Security Evaluation
Stealth penetration checking is a key part of any comprehensive IT system security strategy. Progent's security experts can perform extensive penetration tests without the awareness of your organization's in-house network support staff. Stealth penetration testing shows whether existing security defense tools such as intrusion detection warnings and event history analysis are correctly set up and actively observed. Progent can provide continuous automatic PEN testing to define your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and ill-advised IT product defaults can be chained together by hackers into the multi-front attacks typical of the latest versions of ransomware.
Windows Server 2016 Disaster Recovery Planning Support Outsourcing
Windows Server 2016 upgrade Consultant
Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy a DR system built around Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class storage clusters using industry-standard hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point.
MCSE Expert Certified Windows 2012 Cluster Server Integration Services
Windows 2012 R2 Cluster Server Computer Consulting
Progent's Microsoft-certified failover clustering experts can help you to evaluate the advantages of utilizing Windows Server 2012 clustering to create a powerful fault-tolerant/disaster recovery strategy, help your organization to plan and deploy a Windows Server 2012 system, deliver online and on-premises consulting services and technical support for clusters composed of physical servers or virtual machines, and show you how to centralize the management of failover clusters.
DNA Center IT Services
WLAN controller IT Consulting
Catalyst line of Wi-Fi controllers streamline the management of wireless LANs by unifying the configuration and control of Wi-Fi access points, tuning wireless performance by limiting the impact of RF congestion, enhancing Wi-Fi availability with fast failover, and hardening data security by identifying cyber threats and analyzing traffic content based on user class and location. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can help you to administer and debug your current Cisco Wi-Fi environment or implement a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
VoIP phones patch management Specialist
Largest Consultants VoIP phones patch management
Progent's support services for software and firmware patch management provide businesses of any size a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, infrastructure appliances such as switches and wireless APs, and Internet-of-Things devices like sensors and robotics.
SentinelOne Endpoint Protection Engineers
24x7x365 SentinelOne Malware Forensics Experts Online Troubleshooting
Progent is a reseller and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and expert services to provide cutting-edge endpoint detection and response.
Colocation Consultant Services
Consulting Services Colocation
For enterprises with branches in or any area covered by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and certified Cisco system consultants offer a variety of network consulting services including project management, SOX compliance, office relocations, corporate security, network design, local or phone-based branch office support, and technical support for co-location hosting facilities. A Progent network architect can help you design a multi-office information system that makes efficient use of colocation services and Internet hosting sites. Progent's Microsoft Certified engineers can help major corporations plan, integrate and support major rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise Windows. Progent's CCIE and CCNP experts can help you deploy Cisco technology for connection solutions that combine simple, high-speed, integrated, and wireless networking.
Meraki WiFi 6 Access Point Computer Consultants
Meraki Wave 2 Wi-Fi Access Point Online Help
Progent's Meraki Wi-Fi AP consultants offer online and onsite support services to help organizations of all sizes to plan, install, manage, upgrade or troubleshoot Wi-Fi networks that include Cisco Meraki APs. Progent can help your business to configure and support Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office to a campus or a nationwide enterprise. Progent can also assist you to integrate other Cisco products such as switches, ASR routers and firewalls to build a cohesive ecosystem that delivers identical connectivity, responsiveness, security, ease of management and availability for wired and wireless users irrespective of their location or device.
Networking Services Email Security and Virus Protection
Microsoft Teams Premium Small Business IT Outsourcing Group
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and unified telecommunications/email solutions for companies. Progent provides economical Exchange Server support services to enhance email security and virus protection, provide fault tolerant email, and implement remote and wireless email access. Progent's Microsoft Exchange consulting and support offerings can aid you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT system or older Microsoft Email software such as Exchange 5.5 to Exchange Server 2010.
Consulting Services MFA and Single Sign-on (SSO)
Duo Identity Authentication Support
Progent's Duo service plans utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other personal devices.
Security Company Network Security Bulletins
After Hours Critical Security Alerts Information systems Security Outsourcing
This page contains the latest updates on cybersecurity threats, fixes, and best practices. Call or email Progent if you need help defending your network against the latest IT security threats.
DopplePaymer ransomware hot line Consulting Services
Snatch ransomware hot line Consultants
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can assist you to halt the progress of an active ransomware breach. Call 800-462-8800
SCDPM 2016 Upgrade Support and Setup
Consulting Services Data Protection Manager 2016 Cloud Backup
System Center 2016 Data Protection Manager provides automatic backup and simplified recovery functions for Microsoft-based networks. Data Protection Manager 2016 delivers application-sensitive backup for key platforms like Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs hosted by Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to design, deploy, administer, and troubleshoot a multi-site backup/restore system powered by System Center 2016 Data Protection Manager. Progent can help you to upgrade from a previous release of DPM or from a legacy system, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployment models. Progent offers online or onsite support and can provide occasional guidance to resolve technical bottlenecks or provide comprehensive project management services to make sure you finish your SCDPM 2016 deployment on time and within your budget.
Emergency Windows and Solaris Information Technology Consulting
UNIX with Windows Online Help
Progent's UNIX platform support experts provide small and mid-size businesses and software developers help with administering and supporting UNIX, Linux or Solaris systems that operate with Microsoft-powered technology. Progent offers your business contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience offers you an easy one-stop consulting firm to show you how to create and maintain a protected and robust mixed-platform network and communications environment that allows UNIX and Microsoft interoperability by combining Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
Cybersecurity Audit Consulting Services
CISA Certified Security Audit Engineer
The CISA credential is an important achievement that represents expertise in information system security auditing. Certified by the American National Standards Institute (ANSI), the CISA accreditation has candidates pass a comprehensive test given by the ISACA international professional group. Progent offers the services of a CISA-Certified Cybersecurity audit consultant able to assist businesses in the areas of IS audit process, information technology administration, network assets and infrastructure lifecycle, information technology service delivery, safeguarding of data resources, and disaster recovery planning.
Technical Support Hornetsecurity Altaro M365 Mailbox Backup
Hornetsecurity 365 Total Backup Computer Engineer
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
wi-fi controller Remote Troubleshooting
5500 Wireless Controller Network Consultants
Cisco's Catalyst family of wireless controllers streamline the management of wireless LANs by unifying the provisioning and management of wireless APs, optimizing Wi-Fi performance by reducing the impact of radio frequency congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening security by identifying threats and analyzing network traffic based on user type and location. Progent's Wi-Fi consultants can help you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller solutions.
Consulting Services Lync Server 2013 and SQL Server
Lync Server 2013 security Engineers
Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and traditional public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also reduce expenses by doing away with Voice-over-IP equipment and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer remote and onsite support to assist you to maintain and repair your current Lync 2010 deployment or evaluate the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product. Progent can also help you to plan and carry out an efficient Skype for Business upgrade.
Emergency CRISC Certified Risk and Information Systems Control Engineers
Top Ranked CRISC Certified Risk and Information Systems Control Technology Professional
Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management solution following leading practices promoted by CRISC and geared to match your organization's risk appetite, business goals, and IT budget.
DopplePaymer ransomware recovery Engineers
Specialists Nephilim ransomware recovery
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, monitor and protect your network, assist with negotiating a settlement with a threat actor, and restore a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Egregor ransomware hot line Technology Professional
DopplePaymer ransomware hot line Specialists
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the spread of an ongoing ransomware breach. Call 800-462-8800
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