UNIX, Linux, Sun Solaris, Mac OS X Support Services
Barra da Tijuca Enterprise IT Networks
For small businesses in Barra da Tijuca Rio de Janeiro, Progent offers support for networks powered by UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that include a combination of UNIX and Microsoft Windows platforms. Progent has provided online support to businesses in all 50 states in the United States. (See Progent's client recommendations). In addition, Progent offers the expertise of Cisco CCIE engineers for complex connectivity issues, as well as the assistance of CISA and CISM-accredited security consultants to help with advanced security design and disaster recovery planning.
Progent's remote support engineers offer exceptional value due to the fact that they are equipped with the practical experience and the sophisticated tools to solve the majority of network issues quickly. This reduces immediate expenses because service calls require a smaller number of chargeable minutes. Online help also eliminates the expense of dispatching a consultant to your office. Your company benefits additionally in incidental costs by minimizing or avoiding network downtime and associated costs resulting from business discontinuity, disgruntled clients, idle workers, and de-focused management.
Progent's billing policy for online help is structured to maximize the impact of your IT service investment. Progent bills on a per-minute basis for telephone-based consulting, so you pay exclusively for the support that you actually get. Unlike many remote service organizations, Progent imposes no startup surcharge or minimum job duration. Progent's per-minute billing unit and simple policy for billing save you from situations where fast solutions manage to end up as substantial invoices. Progent's skill at dealing with problems quickly translates into your business saving cash.
Progent's Online Technical Support Tools
Over time, Progent has fine tuned an array of customized technologies and proven processes which ensure the highest degree of effectiveness for remote consulting and repair for small and midsize company information networks. Progent offers secure Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN technology allows the experts of Progent's online support team to communicate with your system remotely without compromising network security.
Progent's sophisticated service database application stores detailed histories for the service that Progent's customers have been provided. Progent's authorized engineers have access to the specifics of support delivered to every Progent client by any Progent engineer. This history of anomalies and solutions is stored as an easily searchable internal knowledge base that enables Progent's online technical engineers to communicate their knowledge company-wide to make sure that the quality of Progent's support services improves over time. Progent's high-level accreditations and working associations with important vendors including Cisco and Microsoft make available additional extensive technical databases and allow quick response from manufacturers' in-house product engineers so Progent's online service specialists can arrive at the best solutions quickly.
Start Receiving Online UNIX, Linux, Solaris, or Apple macOS and OS X Network Assistance from Progent
To get started with Progent's phone services in Barra da Tijuca Rio de Janeiro or to learn more about Progent's phone support options, contact Progent at
Remote Technical Services Offered Progent
Progent's remote network support experts have advanced credentials in a comprehensive array of disciplines. This broad scope of IT skills enables Progent's engineers to resolve practically any problem likely to take place in a small company network. Certificates awarded to Progent support experts in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support experts include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, CCDA and CCDP.
To support clients with multi-platform networks, Progent also provides the skills of engineers who have high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager consultants, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) consultants.
Phone-based technical services Offered by Progent to small businesses in Barra da Tijuca include:
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UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based consulting services cover a broad array of computer technology such as network infrastructure, messaging systems, network and process security, UNIX and Microsoft Windows coexistence, VMware technologies for server consolidation and easy administration, and migration from legacy applications to the latest MS Windows or Linux-powered environments. Progent's group-based methodology for resolving network problems promotes fast escalation, if necessary, to consultants with appropriate experience to tackle challenging scenarios. This expedites repair of urgent problems, reduces lost productivity, and lowers support costs.Progent's UNIX and Linux support engineers can offer urgent phone-based assistance for analyzing anomalies affecting UNIX, Linux, or Solaris networks based on leading derivatives of UNIX such as:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Operating System
- HP-UX
- Berkeley UNIX (BSD)
- SCO UNIX
- Silicon Graphics IRIX
- RedHat
- SUSE
- Debian-GNU
- Slackware
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Contact a Cisco Certified Internetwork Expert (CCIE) for Complex Network Problem Solving
The Cisco Certified Internetwork Expert certification is the highest recognition for network professionals, and indicates a person's networking skills at the master level. Cisco qualified CCIEs can deal with the most intractable problems occurring in network infrastructure planning, installation, maintenance, protection, and repair. Cisco qualified CCIEs can cooperate with the highest priority with Cisco's internal support staff in isolating problems with IOS Software network administration tools and developing workarounds or identifying software updates. Cisco CCIEs represent an excellent cost-effectiveness because their broad experience permits them to resolve the most difficult problems quickly. In many instances, less qualified consultants can struggle for hours or days with the same problems that a Cisco CCIE can dispose of in minutes.
Few consulting organizations make CCIEs accessible to support small and medium sized businesses. Progent can provide fast telephone contact with a Cisco-qualified CCIE so your company can receive immediate help for severe network problems that are lowering business productivity but are not within the experience of your ordinary computer service personnel. Progent's CCIE engineers can connect to your environment via advanced on-line support tools in order to perform fast, safe, and affordable diagnosis and repair.
Progent's CCIEs can provide assistance with the complete line of Cisco's popular family of infrastructure products such as PIX 500 Series Firewalls and ASA 5500 Firewalls, the Catalyst FWSM modules, secure broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst Series switches, as well as Virtual Private Network solutions.
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Certified Windows Expertise
Progent's Microsoft-expert online support experts can provide network troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the assistance of consulting engineers who can help your company with a wide variety of technology support such as
Windows Server 2012 R2 planning and deployment,
Windows Server 2008 R2 installation,
MS Exchange 2019 integration,
MS Exchange 2016 planning and deployment, Exchange Server 2013 configuration,
Microsoft Exchange Server 2010 maintenance,
SharePoint 2016 migration expertise,
SharePoint Server 2019 planning and configuration, Microsoft Teams expertise, Microsoft Skype for Business migration consulting, Microsoft Lync Server management and Office Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server migration, Microsoft SQL Server 2019 integration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager resource monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a full range of online PC desktop support and troubleshooting services such as Microsoft Windows 7 migration help, upgrading to 64-bit desktop software, configuring Microsoft Office 2010, and automating workstation deployment.
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CISSP and ISSAP Premier System Security Specialists
Progent's certified CISSP, ISSAP, and CISM network security engineers can provide a range of security services that can enhance the defenses of your UNIX/Linux, Solaris, Apple Mac or Microsoft Windows environment against attacks or help your business to clean up quickly following a damaging breach. Security solutions available from Progent include: in depth security analysis using tools such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Nikto; fast recuperation from malicious assaults; configuring firewalls; building safe mechanisms for remote and mobile access; defending your email infrastructure from viruses, spam and DHA attacks; and offering round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent can provide expert online consulting to help businesses of any size integrate their information networks with popular public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your IT team to plan and manage cost-effective ecosystems that can include Windows and Linux systems and apps in both cloud-based solutions or in hybrid network models that combine on-premises IT assets along with public cloud services. To help you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud migration support services such as Microsoft 365 integration solutions with on-premises Exchange, Azure hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform planning and integration expertise. Progent has over two decades of experience providing high-level consulting services remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Progent offers the skills of world-class online consulting experts for special IT projects that small businesses frequently need. Billing rates for ongoing consulting projects are determined according to the level of expertise of the engineers involved. Progent's background in these important fields of computer technology enables customers to complete major initiatives within budget and on schedule. Progent's special remote engineering services include:
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Call Center Services
Progent's Call Center programs for small businesses with networks that incorporate UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Call Center outsourcing, Virtual Help Desk services, and Helpdesk process consulting. Progent's Standard Call Center services are designed for smaller companies who lack the budget to support an in-house Call Center but who need quick response from an effective Help Desk with proficient telephone assistance as well as the technical depth to escalate the most challenging trouble tickets to high-level consultants.Progent's Help Desk sharing services allow your IT organization to split responsibilities for Help Desk services transparently between your IT team and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent's shared Help Desk service is an advanced support solution based on the leading professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, accountability, progress tracking, and reporting.
Progent's Call Center consulting expertise can support you in creating an effective new Help Desk Call Center or improving your current organization, selecting or enhancing Help Desk Call Center application software to handle the particular requirements of your business, or adding occasional online staff to work with your existing Help Desk Call Center team during demanding situations such as software transitions, major upgrades, or rolling out brand new applications.
Progent's Help Desk staff of veteran network experts provides your computer users in Barra da Tijuca Rio de Janeiro fast access to an efficient network service group with years of experience providing phone support and remote diagnostics for computer environments based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's concentration is to give the Call Center perception as a key driver of business efficiency, and Progent's target is to solve rather than merely annotate technical issues.
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Business Applications Support: Education, Programming, and Problem Solving
Progent's Applications Experts Group provides phone-based and in-depth engineering expertise and training in special application areas that include Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also can provide expertise, programming, and training for Microsoft business applications such as Microsoft CRM, Microsoft Project, Word, and Microsoft Office Excel. For more information about Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.Progent's Mac experts can support the imaginative components of Apple Mac environments by offering remote consulting services and education in graphics, audio, and video. Progent's consultants offer expertise in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's Mac specialists can also help you with special procedures such as capturing or digitizing audio or video or setting up an audio/video production studio.
Remote Network Monitoring Support
Progent offers businesses in Barra da Tijuca Rio de Janeiro remote network monitoring services based on Microsoft System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to fit your environment so your computer support is proactive rather than reactive. By exposing potential problems before they evolve into crashes, proactive monitoring can minimize stressful and costly service crises. Progent can also assist with system monitoring products such as Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft environments, or environments powered by a mix of operating systems.
To get in touch with Progent about urgent online assistance with UNIX/Linux, Sun Solaris, or macOS and OS X networks, visit Progent's Urgent Remote Support, call
Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.
| City | Address | Phone | Link |
| Barra da Tijuca | Av. das Américas, 3443, Barra da Tijuca Rio de Janeiro, RJ 22631-003 Brazil |
+55 (21) 2018-1122 | Barra da Tijuca Network Support Services |
| Ipanema | Av. Visconde de Piraja , 495, Ipanema Rio de Janeiro, RJ 22410-002 Brazil |
+55 (21) 2018 1137 | Ipanema Network Support Services |
| Niterói | Rua Quinze de Novembro, 106, Centro Niterói, RJ 24020-125 Brazil |
+55 (21) 2018-1202 | Niterói Network Support Services |
| Rio de Janeiro | Av. Pres. Wilson, 231, Centro Rio de Janeiro, RJ 20030-021 Brazil |
+55 (21) 3500 1614 | Rio de Janeiro Network Support Services |
An index of content::
24x7x365 Time Machine Backup Technology Professional
Cisco Experts Symantec Backup Exec Technology Professional
Progent can provide economical remote access to IT engineers skilled in a wide range of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX servers and desktops plus laptops and smartphones. Progent offers expertise for all major backup products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist, HP Data Protector, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware Data Recovery, and FLARs. Progent's consultants can assist you to implement, enhance, or maintain backup systems for a range of architectures such as local, edge to datacenter, cloud-based, or a mix.
Remote Workforce Cybersecurity Consulting Services
Offsite Employees Security Support Outsourcing
Progent can assist small and mid-size businesses to configure network security defense systems and deliver response expertise needed to support remote workers.
Microsoft Certified Expert SQL 2008 Reporting Services Programming Company
MS SQL Server Programming Firm
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast development of a new generation of high-end applications that can give your business a significant competitive advantage. SQL Server provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.
.NET Blazor Integration
.NET iOS Development Companies
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and can build or enhance .NET applications quickly and at low cost.
.NET Application Reporting
Developer Firm DotNET Web Application
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET apps quickly and at low cost.
Duo Zero Trust Security Technical Support
Zero Trust Cybersecurity Consultants
Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices.
SQL Server 2008 Upgrade Consultants
SQL 2008 Reporting Services Contract Programming Firm
Progent's Microsoft-certified SQL Server application developers and DBAs can provide online consulting to assist businesses of all sizes to build, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants can provide help with any phase of the application life cycle in solutions that can include small office databases to N-tier VLDB applications and data warehousing.
Barracuda Backup Bare Metal Recovery Specialists
Barracuda Backup Live Backup Engineer
Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards vital business data generated on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to help your business to design, integrate, manage and repair a backup and disaster recovery solution based on Barracuda Backup.
Linux Online Consultant Services
Consultancy Firm UNIX Online
Progent offers national remote phone support and troubleshooting services for businesses that run UNIX, Linux, or Sun Solaris environments or whose information systems include a combination of UNIX and Microsoft Windows products. Remote technical support offers maximum leverage for your IT budget by extending user productivity and shortening the hours billed for network repair services. Advanced online support utilities and experienced service specialists and consultants allow Progent to handle most network problems without wasting time and money by going to your site. In most of situations your network issues can be dealt with by telephone or through a mix of phone support and remote network analysis. Progent can make available Cisco certified CCIE infrastructure experts and CISM certified security professionals to help you with the most challenging system issues.
Technical Support Network Security Protection Bulletins
Network Security Protection Bulletins Auditing
This page contains current information on security threats, fixes, and best practices. Call or email Progent if you need assistance securing your system against the latest IT security threats.
24-Hour Microsoft Windows Server Failover Cluster Outsourcing
Microsoft Windows Server 2012 Clusters Troubleshooting
Progent's certified failover clustering experts can assist you to assess the benefits of deploying Microsoft Windows Server 2012 failover clustering technology to create a powerful high-availability/disaster recovery strategy, help your organization to design and install a Windows Server 2012 system, deliver online and on-premises consulting expertise and technical support for clusters that include physical servers or virtual machines, and show you how to streamline the management of failover clusters.
Technical Support Windows Server 2008 Hyper-VI
Urgent Windows Server 2008 DirectAccess Technology Consulting
Windows Server 2008 R2 offers outstanding levels of speed, security, availability, scalability, and flexibility that accelerate productivity of on-site, branch office, and mobile users. Progent's Microsoft-certified professionals can provide cost-effective remote consulting, troubleshooting, and training services to help you to design, implement, and manage Windows Server 2008 R2 to add significant business value to your information system.
Cisco and Microsoft Certified Expert Small Business Problem Resolution
Networking Firms Small Business
Progent provides the services of Microsoft and Cisco-Certified network support professionals to show customers economical alternatives to help companies maximize the value of Microsoft and Cisco products. For environments that range from remote offices to nationwide enterprises, Progent's network engineers can assist you to improve your information system's e-mail infrastructure, security, reliability, throughput, and system management.
wireless VoIP phones and Meraki APs Support and Integration
Remote Support Services wireless IP phones and Cisco Unified Communications Manager
Cisco's wireless IP phones are hardened Wi-Fi handsets intended for workers who are mobile within campus, warehouse, retail or other environments where management wants user endpoints that provide more administrative control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile communications. Creating solutions with Cisco's wireless IP phones typically requires that you set up and fine tune numerous components of your Wi-Fi infrastructure including APs, switches, wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants can provide remote and onsite support to help you create and administer a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the set up of a wireless IP phone or AP to offering comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
Network Testing Lab Specialist
Load Aggregation Testing Services
The Progent Test and Training Lab located at the QTS Colocation Center is available for testing line-of-business applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or verifying business continuity solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent customers without sufficient internal resources to assemble effective test systems, the lab cuts capital costs and technical risk and helps keep critical network projects on schedule.
CISSP-ISSAP Security Architecture Professional
Consulting CISSP-ISSAP Security Architecture
Progent's ISSAP Premier security consultants, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through thorough examination and extensive experience with network security design. ISSAP consultants have comprehensive understanding of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-premier security specialists can assist your business with all phases of secure network architecture.
Biggest Online Troubleshooting Firesight
Cisco ASA and VMware On-site Support
Progent's Cisco-Premier technology consultants offer professional PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector attack security, and safe access services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to modular gigabit appliances, Cisco PIX firewalls provide a healthy level of protection, speed and availability for information environments of all sizes. PIX firewalls are based on a proven, purpose-built operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including advanced application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative solutions. Progent's Cisco consultants can show you how to choose and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
SMS Migration On-site Support
Online Help Microsoft SMS
Progent's Microsoft-certified consultants offer small and mid-size companies world-class consulting support for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's solutions for update and configuration management. Configuration Manager is Microsoft's new name for the change management platform formerly called SMS Server. Configuration Manager offers a range of new features to Systems Management Server such as full automation, built-in Windows Vista Windows Server 2008 awareness, quarantine support, and boot image management. Progent's Microsoft certified engineers can help you use Systems Management Server or System Center Configuration Manager effectively for automated OS and application software deployment, security patch administration, application tracking, and software license reconciliation. Progent's consultants can also help your company to migrate smoothly from Systems Management Server to Configuration Manager.
CISM Security Security Fault-tolerant Data Centers Engineers
High Availability Data Centers Consulting Services
Progent's Data Center professionals can help you identify fault-tolerant data centers that meet the specific requirements of your company. High availability co-location sites are particularly appealing to small businesses because of their affordability and convenience compared to pursuing a do-it-yourself approach. Attempting to build an in-house data center with even a minimum degree of fault tolerance is too expensive for most small organizations. Progent is ready to help you get all the advantages of non-stop data centers and 24x7 colo sites by providing a complete array of engineering and maintenance services.
Immediate Shared Service Desk On-site Support
Online Help Extended Call Desk
Progent's Shared Call Center service allows your business to share the load for Help Desk support transparently between your in-house IT team and Progent's roster of seasoned desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticketing, ownership, progress tracking, and metrics.
Microsoft Configuration Manager Network Recovery
System Center Configuration Manager Support Firms
Progent's network engineers can assist your company to automate desktop PC update and patch deployment by providing expertise with management solutions that include System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Carrier Routing System Computer Consulting
Top Technology Consulting Services Edge Routers
Cisco has designed an extensive array of routers including appliances designed to deliver the protection, performance, and reliability demanded by customers from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can help you choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it easy to expand as you add new users, open new offices, deploy new services, extend your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers powered by Cisco's IOS operating system, including Cisco's 800 series of small office VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 1700 and 2600 Routers.
ransomware cleanup and file recovery Consultant
24/7/365 Dharma ransomware recovery Consulting
Progent's proven ransomware recovery experts can assist you to restore a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
iOS patch management Specialist
Firewall patch management Consultancy
Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your servers, endpoints printers, network appliances such as switches and wireless access points, and Internet-of-Things devices like sensors and health monitors.
Troubleshooting Windows Server 2016 Hybrid Configuration
Windows Server 2016 Hyper-V IT Consultant
Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a DR system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class network-attached storage using commodity equipment, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, economical deployment of a failover cluster quorum arbitration point.
Ohio Computer Network Specialist
Troubleshooting Iowa
Progent's Technical Response Center (TRC) offers affordable national extended hours online support for computer systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer 24x7 phone help and online direct network connection to isolate and resolve technical problems rapidly and economically.
Urgent Remote Technical Support Microsoft Windows 11 Evaluation
Windows 11 Installation Support Outsourcing
Progent's Windows 11 consultants can provide a range of services for Windows 11 including Microsoft 365 integration, mobile device management and synchronization, telecommuter access, security and compliance, centralized provisioning, and Call Center support.
ISA 2004 Server On-site Technical Support
Microsoft Firewall Support Outsourcing
Progent's certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with multiple offices, remote users, and mission-critical eCommerce applications. Progent's ISA Firewall consultants can assist your company in planning and implementing an installation of ISA Server 2000 or ISA Server 2004 that supports your network protection requirements without adversely limiting your IT system productivity. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any up-to-date editions of Internet Security and Acceleration Server.
Cisco Experts 64-bit Migration Professionals
64-bit Migration Technology Professional
Progent's Microsoft-premier engineers can help your organization to update your servers and/or desktops from 32 to 64 bits. Progent can help you to understand the risks and benefits of migrating to 64-bit processing, plan an affordable upgrade strategy that reduces operational interruptions, and deliver inexpensive, professional remote help to aid you to install 64-bit operating systems and application software on your current hardware.
Specialists Fault Tolerant BGP
Fault Tolerant Internet Connection Computer Consultant
Progent's Cisco-authorized IT engineers can help you build an affordable, 24x7 Internet connection architecture that can deliver 24x7 Internet access via a wide array of fault tolerant Internet network products and services including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to help you utilize the most current techniques for 24x7 Internet access to create a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet access.
Setup and Support SCDPM 2016
Expert Microsoft Certified System Center 2016 and VMware Integration Specialists
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft Certified network support professionals. With Progent's affordably priced IT support packages, small and midsize organizations can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company information systems enterprise-class availability, protection, and performance.
Top IT Consulting Windows Cluster
Technology Consulting Services Fault Tolerant Server Clustering
Progent provides Windows Cluster Server support to help your organization deploy zero-downtime server clusters designed to provide 24x7 operation. Windows cluster servers for non-stop networks include Windows 2003 Cluster Server, SQL Cluster, and Exchange Cluster Server. By showing you how too build fault-tolerant server clustering solutions powered by Windows Server Cluster 2003, Progent's Certified Windows experts make sure that your fault-tolerant server clusters are set up to maximize the strategic value of your computer network.
Duo Identity Authentication Setup and Support
Duo Two-factor Authentication Onsite Technical Support
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification with iOS, Android, and other out-of-band devices.
Hybrid Microsoft 365 solutions Specialist
Microsoft Network Engineer Microsoft 365 and Android
Microsoft supports transparent hybrid environments that combine Microsoft 365 Exchange Online and local Exchange deployments. This allows you to have some Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can help you with any phase of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can provide as-needed support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on time and on budget.
ransomware hot line Engineer
Consult Phobos ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
ProSight Reporting Auvik Network Managemrnt Technical Consultant
Award Winning Technical Consultant ProSight Reporting Infrastructure Monitoring
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Consultant Services Forefront TMG Firewall
Top Threat Management Gateway 2010 Professionals
Forefront TMG 2010 is based on the proven security capabilities of Internet Security and Acceleration Server and provides a centrally administered Internet gateway that acts as a one-server solution for a variety of security functions such as an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes advanced web security reporting capabilities, allows customized reports powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual machine to cut costs and improve availability. Progent's Microsoft-certified consultants can assist you to plan and execute pilot and production implementations; integrate Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server, and Microsoft SharePoint 2010; install Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and deliver ongoing consulting and troubleshooting. Progent can also assist you to migrate economically to Forefront TMG 2010 from any version of ISA Server.
System Pilot Testing Lab Professionals
Network Testing Lab Consultants
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting mission-critical applications, developing cost-effective system upgrade methodologies, assessing and tuning performance, planning or verifying business continuity strategies, mitigating compatibility problems, and establishing training systems for the latest products and technologies. For Progent clients without sufficient in-house resources to configure proper test systems, the lab reduces capital outlay and engineering risk and helps keep vital network initiatives on schedule.
Monitoring and Reporting IT Services
System Center Operations Manager Support and Setup
Medium-size businesses can derive all the benefits of System Center Operations Manager 2007 and have quick availability of Progent's Microsoft and Cisco Premier network consulting experts. Thanks to Progent's economically priced network support packages, mid-size organizations can select a simple co-sourcing package based on Operations Manager with server monitoring, automated warnings, in-depth system analysis, Help Desk Call Center, and remote service. For businesses with line-of-business environments who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent offers expertise in System Center Operations Manager to offer mid-size company information systems enterprise-class availability, security and productivity.
Online Microsoft Publisher Training Remote Troubleshooting
Online Office Word Training System Consultants
Progent's virtual classroom webinars provide small companies the affordability, ease, and versatility of web-based seminars and the effective pedagogic techniques of seasoned instructors who employ the latest collaboration software to simulate live, interactive learning environments. Progent offers webinar training for key desktop software including components of Microsoft Office suite such as Microsoft Office Excel, Word, Publisher, and Project: Dynamics business accounting and reporting products such as MS Dynamics GP; plus additional leading desktop applications like Adobe Photoshop, Acrobat Writer, and Crystal Reports.
Help and Support Chief Information Officer
CIO Help and Support
Progent can supply small companies with an information management professional who can function as a part-time CIO. This part-time CIO can offer long-term direction to help you integrate sensible technology to enhance business operations so they align more closely with your corporate goals. Your business can develop and install a well conceived IT plan without incurring the cost of a full-time senior IT executive.
PIX Firewall Upgrade Online Support
Largest Cisco PIX Upgrade Specialists
Cisco's PIX firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent continues to offer technical assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you determine if you should adopt more current firewall technology from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a smooth upgrade to Cisco ASA 5500-X Series firewalls following industry best practices.
Professionals SQL 2008 Reporting Services
Best Specialists Microsoft SQL 2008
Progent's Microsoft-Premier SQL Server consultants offer an array of support services to help small and midsize businesses to design, configure, manage, and repair Microsoft SQL Server 2008 solutions so that they gain the optimum business advantage from this advanced relational database platform. Also, Progent offers assistance with system architecture, company-wide security, and software programming to optimize the business value of your information investment.
Windows Server 2022 upgrade Consultant
Windows Server 2022 Disaster Recovery Online Support
Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your company to design and implement a cost-effective migration to Windows Server 2022 that features high availability and that uses an on-premises deployment architecture or a hybrid model that integrates cloud-hosted Windows Server Online with a datacenter-based installation of Windows Server 2022.
Consultant Services Ubiquiti WiFi access point
Ubiquiti UniFi Wave 2 WiFi access point Consultants
Progent can provide quick access to the skills of veteran Wi-Fi consultants who can help organizations to assess the value of Ubiquiti UniFi Wi-Fi APs for your business and assist you to design, deploy, manage, and debug your UniFi wireless network. Progent can also carry out a wireless site survey to assist you to select, configure, and position UniFi Wi-Fi access points for your required signal coverage and performance.
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