Immediate Remote Support for Barra da Tijuca Rio de Janeiro Computer Networks
Urgent Phone Consulting for Barra da Tijuca NetworksFor organizations in Barra da Tijuca Rio de Janeiro, Progent provides remote support for computer systems based on any combination of Microsoft, Cisco, Apple macOS and OS X, or Linux technology. Progent's Microsoft Certified professionals have provided online support to companies in all 50 states in the U.S. (Check out testimonials from Progent's clients.) In addition, Progent can furnish the expertise of Cisco CCIE-certified engineers to help with challenging infrastructure issues, as well as the services of CISA and CISSP-accredited security consultants to handle advanced security design and diagnostic issues.

Progent's online technical support engineers provide exceptional value due to the fact that they have the practical experience and have access to the advanced technology required to solve most network issues rapidly. This lowers direct costs because service calls accumulate fewer chargeable consulting minutes. Online support also avoids the cost of dispatching a consultant to your office. Your organization benefits even more with incidental expenses by reducing or avoiding network downtime and associated costs stemming from business discontinuity, upset customers and vendors, idle employees, and de-focused executives. Progent's advanced online consulting expertise is especially important for organizations that depend on public clouds for vital network infrastructure or applications like Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud, or where onsite support may not be useful.

Progent's billing model for remote help is structured to leverage your IT service dollar. Progent bills on a per-minute basis for phone assistance, so you owe only for the support that you receive. In contrast to many remote service companies, Progent imposes no service activation surcharge or minimum fees. Progent's one-minute billing unit and simple policy for billing eliminate situations where fast fixes somehow end up as major invoices. Progent's penchant for solving technical issues quickly means your business spends less cash.

Progent's Online Consulting and Troubleshooting Expertise
Through years of experience, Progent has mastered a set of customized tools and proven methodologies that allow the maximum level of effectiveness for online technical support and troubleshooting for IT systems of all sizes. Progent offers safe VPN support for gateways from a variety of popular vendors including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN access permits the experts of Progent's remote service group to connect to your company's network remotely without compromising system security.

Progent's advanced service reporting system maintains extensive documentation of the service that Progent's clients have been provided. Progent's authorized engineers have the benefit of the history of support provided to each customer by any consultant. This archive of trouble tickets and fixes is structured as a conveniently accessible internal database that permits Progent's online support professionals to share their experiences with the whole team to make sure that the value of Progent's support services grows daily. Progent's extensive list of certifications and close associations with key industry leaders including Cisco and Microsoft make available additional vast technical knowledge bases and allow quick response from vendors' internal product engineers so Progent's online consulting specialists can arrive at optimal solutions promptly.

Remote support available from Progent to clients in Barra da Tijuca Rio de Janeiro include:

ProSight Flat-rate Managed Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, flat-rate managed services designed to allow small and medium-size businesses to utilize the same advanced IT solutions deployed by some of the industry's leading corporations. Progent's ProSight portfolio of network management outsourcing services covers all key facets of information technology including email content filtering, security and compliance, cloud-based backup/recovery, network infrastructure monitoring and management, VM cloud hosting, and network resources documentation management. ProSight managed services offered by Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis tools to defend endpoint devices and physical and virtual servers against modern malware assaults such as ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to automate the entire malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device control, and web filtering via leading-edge technologies incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your company's unique needs and that helps you prove compliance with legal and industry information protection regulations. Progent will assist you define and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also assist your company to set up and test a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has partnered with leading backup/restore technology companies to create ProSight Data Protection Services, a selection of subscription-based offerings that provide backup-as-a-service (BaaS). ProSight DPS services automate and track your backup processes and enable non-disruptive backup and fast recovery of important files, applications, images, plus virtual machines. ProSight DPS lets your business avoid data loss resulting from equipment failures, natural disasters, fire, cyber attacks like ransomware, user error, ill-intentioned employees, or application bugs. Managed backup services in the ProSight DPS selection include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Total Backup, ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these fully managed backup services are best suited for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of top data security companies to provide web-based management and world-class security for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to inbound threats and saves system bandwidth and storage space. Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that stays within your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to map, monitor, optimize and troubleshoot their networking appliances such as routers, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always updated, captures and displays the configuration of virtually all devices on your network, tracks performance, and sends notices when problems are detected. By automating tedious network management activities, WAN Watch can knock hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that require important software patches, or resolving performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your IT system running at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your designated IT management staff and your Progent consultant so that all looming problems can be resolved before they can impact your network Find out more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hosting solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time spent trying to find critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether you’re making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size businesses to obtain an unbiased evaluation of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the deployment of your essential network assets adhere to leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a cleaner Active Directory (AD) system. Both versions also come with one year of state-of-the-art remote network monitoring and management. Advantages can include simpler network management, better compliance with government and industry security requirements, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and higher availability. See more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief discussion with a Progent backup/recovery consultant. The fact-finding interview is intended to help assess your organization's preparedness either to block or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you personally to collect information about your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow best practices to create an efficient security and backup/recovery system that meets your company's needs. For additional information, see Progent's ProSight Ransomware Preparedness Report.

Special Support Services Offered by Progent
Progent offers the skills of seasoned remote consulting professionals for special information technology programs. Billing charges for ongoing development or consulting tasks are determined according to the level of expertise of the engineers involved. Progent's experience with these important areas of computer technology enables customers to execute major initiatives economically and on time. Progent's project-based online consulting solutions include:

  • Help Desk Call Center Support
    Progent's Help Desk Call Center support alternatives for organizations with environments based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux products include comprehensive Help Desk Call Center services, shared Help Desk services, and Help Desk consulting. Progent's Standard Help Desk Services offer smaller businesses a comprehensive service desk solution that handles all aspects of remote desktop support from initial requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Progent offers call desk services at a substantial discount from Progent's regular desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to handle the most issues.

    Progent’s shared Help Desk services allow your business to split the load for Help Desk support seamlessly between your in-house IT team and Progent's large roster of certified desktop support engineers and matter experts (SMEs). Progent’s shared Help Desk service is an advanced service desk solution based on the leading PSA tool for handling service requests, ticketing, accountability, progress tracking, and reporting.

    Progent's Call Center team of veteran information technology consultants offers your workers in Barra da Tijuca Rio de Janeiro instant communication with an effective support group with substantial background providing telephone-based consulting and remote repair service for computer environments based on Windows, Cisco, macOS and OS X, UNIX, or Linux technology. Progent's concentration is to earn the Call Center recognition as a solid enabler of company productivity, and Progent's aim is to solve instead of simply document network issues.

  • Applications Support: Training, Programming, and Problem Solving
    Progent's Applications Consulting staff can supply online advanced consulting expertise and education in special application fields that include Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and CRM. Progent also can deliver expertise, custom programming, and education for familiar Microsoft applications such as Microsoft CRM, MS Project, Microsoft Office 365 Word, and Office 365 Excel. To read additional information concerning Progent's expertise, programming, and training offerings, go to Progent's Applications Experts Team.

  • Unified and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center 2016 unifies and automates the management of hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; cohesive integration of multi-OS networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better cloud support such as tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts offer advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist your business to design and configure a new implementation of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center solution.

  • Remote Hybrid Network Monitoring and Reporting Support
    Progent offers businesses in Barra da Tijuca Rio de Janeiro remote hybrid network monitoring and reporting by providing System Center Operations Manager consulting and System Center 2012 Operations Manager troubleshooting and support. Progent can adapt SCOM for your environment so that your computer maintenance is proactive and automated. By detecting looming problems before they expand into downtime, remote monitoring can head off inconvenient and costly information system crises. Progent can also utilize network monitoring products like Nagios and MRTG to analyze UNIX, Linux, Solaris, or Apple macOS and OS X environments, Microsoft systems, or environments that incorporate a variety of operating systems.
How Your Barra da Tijuca Business Can Contact Progent's Online Service Experts
To contact Progent about urgent remote support with Windows, Apple macOS and OS X, or Linux/UNIX networks, go to Progent's Urgent Remote Help, phone 1-800-993-9400, or visit Contact Progent. For companies and startups in Barra da Tijuca Rio de Janeiro, Progent's phone-based network support engineers can provide expert and economical system help whenever your business needs it. More than 15 years of offering remote technical assistance has led to Microsoft Partner status for Progent's consultants and has enabled Progent to acquire high-end troubleshooting skills and to refine remote access tools to fix computer problems rapidly while avoiding the cost and lost time that comes with on-premises support calls.

Even if your Barra da Tijuca organization relies on a local independent consultant or employs an in-house IT staff that can deal with typical computer problems, Progent’s Microsoft certified consultants can offer a convenient and transparent remote extension of your on-site resources for situations when your regular IT support personnel either lack the availability or the experience to solve sudden network crises or particularly tough integration projects.

Details of Progent's Online Computer Services for Barra da Tijuca Rio de Janeiro
Progent's phone support, remote troubleshooting, network security consulting, and network administration services give offices in Barra da Tijuca Rio de Janeiro the greatest leverage for your IT budget. Whether you require one-time phone help and Internet-based network repair or full-time Help Desk services and system administration, Progent's experts can deliver your business world class network support while permitting you to avoid the expense and hassle of running a full-service internal IT staff. Key features of Progent's online help program include:

What Makes Progent Different from Other Support Organizations?
Progent is a Microsoft Partner consulting company and Progent's head count, range of IT expertise, fine tuned remote support software, and understanding of enterprise networking allow offices to escape the pitfalls of excessive dependence on smaller consulting firms, independent freelance service providers, or over-stretched internal IT help.

Progent stands out by offering:

How Does My Business Start Getting Remote Technical Support from Progent?
To initiate Progent's online help offerings or to learn more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent requirement for IT support, go to Immediate Network Support.



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