Immediate Remote Support for Barra da Tijuca Rio de Janeiro Computer Networks
For organizations located in Barra da Tijuca Rio de Janeiro, Progent provides online support for information systems based on any combination of Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have delivered remote troubleshooting to businesses in every state in the U.S. (Refer to recommendations from Progent's clients.) Progent also offers the consultation services of Cisco CCIE-certified engineers to solve challenging infrastructure issues, as well as the assistance of CISSP-certified cybersecurity experts to help with high-level security architecture and troubleshooting jobs.
Progent's remote support engineers provide exceptional leverage because they possess the practical background and are equipped with the sophisticated technology needed to solve most network issues quickly. This reduces direct costs since service calls use up fewer chargeable consulting minutes. Online help also eliminates the expense of sending an engineer to your office. Your organization saves even more with indirect expenses by minimizing or avoiding network outages and associated costs due to business disruption, disgruntled customers and vendors, idle employees, and de-focused executives. Progent's advanced online consulting expertise is especially helpful for organizations that depend on public clouds for critical infrastructure or applications like Microsoft Azure, Exchange Online, Amazon AWA, Google Cloud, or where on-premises tech support may not be an option.
Progent's pricing policy for online help is designed to leverage your IT service investment. Progent bills per minute for phone consulting, so you are invoiced only for the support that you actually get. Unlike typical remote service firms, Progent requires no service activation fee or minimum payments. Progent's per-minute granularity and simple policy for billing save you from situations where fast fixes somehow end up as large invoices. Progent's skill at dealing with technical issues quickly means your business spends less cash.
Progent's Remote Consulting and Troubleshooting Expertise
Over time, Progent has fine tuned a set of optimized technologies and field-tested processes that allow the maximum level of effectiveness for online consulting and troubleshooting for IT networks of any size. Progent's online support team can link to your company's network without breaching network security.
Progent's sophisticated customer support reporting system maintains comprehensive histories of the support that Progent's customers have been provided. Progent's authorized consultants have access to the history of services rendered to every customer by any Progent consultant. This archive of issues and resolutions is structured as a readily accessible support knowledge base that permits Progent's online support professionals to communicate their experiences with the whole team to ensure that the value of Progent's support improves daily. Progent's advanced certifications and working relationships with important vendors including Cisco and Microsoft open up additional massive technical support databases and permit quick response from vendors' internal product engineers so Progent's remote service specialists are able to arrive at the best resolutions in the least time.
Remote support services provided by Progent to companies in Barra da Tijuca Rio de Janeiro include:
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Certified Microsoft Windows Experts
Progent's Microsoft-premier online support experts can provide computer system repair and consulting assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can provide your organization the expertise of consulting engineers who can assist you with a broad range of technology support such as Microsoft Windows Server 2022 solution design and integration services,
Microsoft Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid systems, Windows Server 2012 R2 integration,
Windows Server 2008 R2 migration,
Microsoft Exchange Server 2019 planning and configuration,
MS Exchange 2016 migration, Microsoft Exchange 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint 2019 planning and deployment, SharePoint Server 2016 migration consulting services, Microsoft Teams planning and integration, Skype for Business Server planning and deployment consulting, Lync Server 2013 management, and Microsoft Communications Server 2007 troubleshooting,
Microsoft Forefront Threat Management Gateway administration and ISA Server maintenance, Microsoft SQL Server 2019 migration expertise, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and development and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server and Project Server Online planning,
Microsoft Office Access Programming,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a wide range of affordable PC desktop services to assist your company to install, integrate, troubleshoot, and manage desktop PCs and notebooks based on Microsoft Windows. Progent's desktop consulting services cover areas such as providing Windows 11 planning and upgrade support and Windows 10 integration consulting, plus System Center 2012 Configuration Manager (SCCM 2012) design and installation, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune consulting to centralize the administration of your PCs along with your cloud-connected mobile devices.
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Talk to a Cisco CCIE for High-level Infrastructure Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) certification is the top accreditation for network professionals, and indicates an individual's network technology knowledge at the expert level. CCIEs can handle even the most difficult issues surrounding network design, deployment, maintenance, compliance, and troubleshooting. Cisco CCIEs can cooperate closely with Cisco's internal support staff in isolating anomalies with IOS network management tools and coming up with workarounds or locating program patches. Cisco qualified CCIEs are an exceptional cost-effectiveness since their depth of experience permits them to find solutions for problems quickly. In common instances, less seasoned engineers can struggle for many hours or even days with identical problems that a Cisco-qualified CCIE can dispose of in minutes. Progent's Cisco CCIE consultants can connect to your environment by means of sophisticated on-line support tools to provide quick, secure, and economical analysis and remediation.
Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.
Progent locations in Rio de Janeiro Metro
City |
Address |
Phone |
Link |
Barra da Tijuca |
Av. das Américas, 3443, Barra da Tijuca Rio de Janeiro, RJ 22631-003 Brazil |
+55 (21) 2018-1122 |
Barra da Tijuca Network Support Services |
Ipanema |
Av. Visconde de Piraja , 495, Ipanema Rio de Janeiro, RJ 22410-002 Brazil |
+55 (21) 2018 1137 |
Ipanema Network Support Services |
Niterói |
Rua Quinze de Novembro, 106, Centro Niterói, RJ 24020-125 Brazil |
+55 (21) 2018-1202 |
Niterói Network Support Services |
Rio de Janeiro |
Av. Pres. Wilson, 231, Centro Rio de Janeiro, RJ 20030-021 Brazil |
+55 (21) 3500 1614 |
Rio de Janeiro Network Support Services |
Progent's Cisco-qualified CCIEs offer expertise in all of Cisco's market leading selection of infrastructure products by providing services that include:
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Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to help organizations to carry out the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware expert can help businesses to identify and quarantine infected servers and endpoints and guard clean resources from being penetrated. If your Barra da Tijuca system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.
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Ransomware Removal Services
Progent's ransomware recovery consultants can assist your Barra da Tijuca business to reconstruct a network victimized by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor. Progent's team of cybersecurity specialists bring the broad range of knowledge necessary to reconstruct all critical facets of a compromised system rapidly and with minimal loss of data. To learn more, see Progent's ransomware removal and business restoration services.
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CISM and CISSP Premier System Security Specialists
Progent's accredited CISSP and CISSP-ISSAP cybersecurity consultants offer a variety of system protection solutions that can strengthen the defenses of your Windows, Apple macOS and OS X, Linux, or UNIX environment against attacks or help your business to clean up quickly after a serious penetration. Security services offered by Progent cover comprehensive data security and compliance assessment utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds tools and Netcat; rapid recovery from virus and worm assaults; configuring firewalls; designing safe mechanisms for off-site and mobile communication; securing your messaging infrastructure against viruses, spam and DHA attacks; and setting up 24x7 network monitoring.
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Hybrid Cloud Integration

Progent can provide expert online consulting services to help organizations of all sizes integrate their networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can assist you to design and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-centric systems or in hybrid architectures that utilize physical resources along with public cloud services. To help you to integrate cloud services with networks, Progent can provide a variety of cloud migration services that include Microsoft 365 integration with on-prem Exchange,
Azure hybrid cloud planning and deployment consulting, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration expertise. Progent has over 20 years of experience providing high-level consulting expertise remotely, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
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VMware Site Recovery Manager and NSX Consulting
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable workflow for recovering services quickly following a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and transparent site migration, failback and re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help you to design, configure, test and manage a DR solution powered by VMware Site Recovery Manager.
Progent's VMware vSphere experts have in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and disaster recovery. Progent also offers advanced VMware NSX expertise from a VCDX-NV certified network architect to assist you to create a completely virtualized Software Defined Data Center (SDDC) that can be set up or re-purposed instantly and managed with a high level of automation regardless of the physical components used by the underlying network infrastructure.
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UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX/Linux consultants and Apple macOS and OS X specialists offer remote support services to address a broad range of computer technologies such as network infrastructure, email systems, system and process security, plus UNIX/Linux and Windows coexistence. For server consolidation and easy administration in networks that include Linux-based systems and Windows, Progent offers VMware integration and Citrix support. Progent can also help with migration from older applications to Microsoft Windows or Linux-based environments. Progent's group-based approach to resolving network problems enables fast escalation, if necessary, to engineers with task-relevant experience to tackle challenging situations. This accelerates solutions of critical problems, minimizes network downtime, and cuts service costs.
Major Linux versions for which Progent offers expertise include:
RedHat
SUSE Linux
Debian GNU/Linux
Slackware Linux
Ubuntu
Progent's ProSight Subscription-based IT Services for Small and Mid-size Businesses
Progent offers a selection of low-cost, subscription-based services intended to allow small and mid-size organizations to utilize the same cutting-edge technology used by many of the world's leading corporations. The ProSight suite of IT management outsourcing services covers all critical areas of information technology including email protection, threat defense based on machine leaning, cloud-based backup/recovery, network infrastructure management, virtual server cloud hosting, and IT asset documentation management. ProSight managed services offered by Progent include:
- ProSight LAN Watch: Network, Server, and Endpoint Monitoring
ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by checking the state of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is sent immediately to your designated IT management personnel and your Progent engineering consultant so all potential issues can be resolved before they can impact productivity. Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
ProSight LAN Watch with NinjaOne RMM software delivers a unified, cloud-based solution for monitoring and managing your network, server, and desktop devices by providing an environment for streamlining common tedious tasks. These can include health checking, patch management, automated remediation, endpoint setup, backup and restore, A/V defense, remote access, standard and custom scripts, asset inventory, endpoint status reports, and troubleshooting assistance. If ProSight LAN Watch with NinjaOne RMM uncovers a serious problem, it transmits an alarm to your specified IT personnel and your Progent consultant so potential problems can be fixed before they impact your network. Learn more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring services.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progent's ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, optimize and debug their networking appliances like routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are always current, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates notices when issues are discovered. By automating complex management processes, WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding appliances that require important updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.
- ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is a growing line of in-depth management reporting plug-ins created to work with the industry's leading ticketing and remote network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize key issues such as spotty support follow-up or machines with out-of-date AVs. By identifying ticketing or network health concerns concisely and in near-real time, ProSight Reporting enhances network value, lowers management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.
- ProSight Data Protection Services: Managed Backup and Recovery
Progent has partnered with leading backup technology vendors to produce ProSight Data Protection Services (DPS), a family of subscription-based offerings that provide backup-as-a-service (BaaS). ProSight DPS products automate and track your data backup processes and enable transparent backup and rapid recovery of critical files/folders, applications, images, plus virtual machines. ProSight DPS lets you recover from data loss caused by equipment breakdown, natural disasters, fire, cyber attacks such as ransomware, human error, malicious employees, or software bugs. Managed backup services available in the ProSight DPS family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight DPS MSP360 Hybrid Backup. Your Progent service representative can assist you to determine which of these managed services are most appropriate for your IT environment.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security companies to provide web-based control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. For more information, visit Email Guard spam filtering and data leakage protection.
- ProSight MFA with Duo: Identity Validation, Endpoint Remediation, and Secure Single Sign-on (SSO)
Progent's Duo authentication managed services utilize Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other personal devices. With Duo 2FA, whenever you log into a protected online account and give your password you are requested to confirm who you are on a device that only you have and that uses a separate network channel. A broad range of out-of-band devices can be used for this added form of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. To learn more about ProSight Duo two-factor identity validation services, go to Duo MFA two-factor authentication (2FA) services for access security.
- ProSight Shared Support: Outsourced and Shared Help Center Services
Progent's Co-managed Service Desk offers a seamless supplement to your corporate network support resources. User access to the Help Desk, provision of support services, issue escalation, ticket creation and tracking, efficiency measurement, and maintenance of the support database are cohesive whether incidents are taken care of by your corporate support staff, by Progent's team, or a mix of the two. You have complete versatility to expand or reduce your share of IT support work as circumstances demand. Progent provides initial deployment and onboarding of the professional services PSA software as well as documentation, validation and training.
To find out more about ProSight Shared Support, refer to ProSight Co-Managed Call Desk.
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint detection and response (EDR) service that incorporates SentinelOne's cutting edge behavior analysis tools to defend endpoint devices as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily get by legacy signature-based AV products. ProSight ASM safeguards local and cloud resources and offers a unified platform to address the complete threat progression including blocking, identification, mitigation, cleanup, and forensics. Key features include single-click rollback with Windows VSS and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint security and ransomware defense powered by SentinelOne technology.
- ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer protection for physical servers and VMs, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering via leading-edge tools packaged within a single agent managed from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that meets your company's unique requirements and that allows you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate attention. Progent can also help your company to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.
- Progent's Patch Management: Software/Firmware Update Management Services
Progent's managed services for patch management offer organizations of any size a versatile and cost-effective alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic IT system. Besides maximizing the protection and functionality of your computer environment, Progent's patch management services allow your in-house IT team to concentrate on line-of-business initiatives and tasks that derive maximum business value from your network. Read more about Progent's software/firmware update management support services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support professionals. With Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS software, and the apps. Because the environment is virtualized, it can be ported immediately to a different hosting environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and protect information related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or serial numbers and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time thrown away looking for vital information about your network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to obtain an unbiased assessment of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits show you how closely the deployment of your core network devices adhere to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable Active Directory environment. Both versions also include a year of state-of-the-art remote network monitoring and management. Advantages can include simpler management, improved compliance with information security standards, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and less downtime. See more information about Progent's ProSight Network Audits network infrastructure review.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent backup/recovery consultant. The interview is designed to help assess your company's ability to stop or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information concerning your existing cybersecurity posture and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective security and backup system that meets your company's requirements. For details, refer to The ProSight Ransomware Preparedness Report Service.
Additional Consulting Services Available from Progent
Progent offers the skills of world-class remote consulting professionals for contract IT projects. Progent's rates for ongoing consulting projects are set based on the qualifications of the engineers assigned. Progent's experience with these important areas of information technology enables clients to execute major initiatives within budget and on time. Progent's special online consulting solutions include:
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Help Desk Call Center Services
Progent's Help Desk programs for organizations with environments based on Microsoft, Cisco, Apple macOS and OS X, UNIX, or Linux platforms include comprehensive Help Desk services, shared Helpdesk services, and Helpdesk consulting.
Progent's Standard Help Desk Services offer smaller organizations a complete service desk solution that handles all facets of online Level 1 desktop technical support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent offers service desk support at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging problems.
Progent's Help Desk Co-management services allow your IT organization to share responsibilities for Help Desk services transparently between your IT team and Progent's large roster of certified desktop support engineers and subject matter experts. Progent's Help Desk sharing service is an advanced support solution built around the leading professional services automation (PSA) platform for handling end-user service requests, ticketing, accountability, status tracking, and reporting.
Progent's Help Desk staff of experienced information technology professionals gives your workers in Barra da Tijuca Rio de Janeiro fast assistance from a dependable technical support resource with years of background providing telephone-based support and online repair service for networks powered by Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's focus is to earn the Help Desk recognition as a major enabler of company performance, and Progent's aim is to solve and not merely track technical problems.
- Applications Services: Training, Development, and Integration
Progent's Applications Consulting staff can supply online advanced engineering expertise and education in key application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can provide expertise, customization, and education for popular Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Microsoft 365 Excel. To read additional information on Progent's consulting, custom programming, and training offerings, go to Progent's Applications Experts Team.
- Unified and Streamlined Management of Hybrid Cloud Networks
System Center centralizes and automates the management of hybrid cloud networks through comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; cohesive management of heterogeneous networks that incorporate Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consultants offer advanced remote and onsite support for all components of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist you to design and configure a new implementation of System Center2, expand or optimize your current one, migrate smoothly from an earlier version of System Center, or debug your System Center solution.
- Remote Hybrid Network Monitoring Services
Progent can deliver organizations in Barra da Tijuca Rio de Janeiro remote hybrid network monitoring by providing System Center Operations Manager consulting services. Progent can customize Operations Manager to accommodate your business so that your computer support is proactive rather than reactive. By uncovering emerging problems before they cause crashes, proactive monitoring can head off disruptive and expensive network breakdowns. Progent can also assist with system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X systems, Windows networks, or networks based on a mix of operating systems.
How Your Barra da Tijuca Company Can Contact Progent's Online Service Experts
To contact Progent about urgent online help with Microsoft Windows, Apple macOS and OS X, or Linux networks, go to Progent's Nationwide Remote Support, phone 1-800-993-9400, or see Contact Progent.
For businesses and new ventures in Barra da Tijuca Rio de Janeiro, Progent's phone-based network support engineers are ready to provide expert and economical system support the moment your business has to have it. Over two decades of delivering remote technical assistance has earned Microsoft Partner status for Progent's consultants and has allowed Progent to develop world-class troubleshooting capability and to fine tune online access tools to repair network problems rapidly while eliminating the expense and lost time associated with in-person support visits.
Even if your Barra da Tijuca business relies on a local freelance consultant or employs a full time organization that can deal with common computer problems, Progent's Microsoft and Cisco certified consultants can offer a convenient and transparent remote expansion of your local resources for situations when your regular service personnel either don't have the time or the knowledge to fix sudden network crises or particularly challenging integration problems.
Features of Progent's Online Computer Support for Barra da Tijuca Rio de Janeiro
Progent's online support, remote repair, system security expertise, and network administration services give businesses in Barra da Tijuca Rio de Janeiro unparalleled leverage for your support investment. Whether you require one-time telephone support and remote network repair or ongoing Help Desk call center services and network administration, Progent's professionals can deliver your office world class IT support while allowing you to avoid the expense and hassle of carrying a full-service internal IT staff. Key features of Progent's online help program include:
- Fast Phone Access to Microsoft Certified Professionals
Progent's team of Microsoft-certified technicians can provide immediate and economical expertise to offices in Barra da Tijuca Rio de Janeiro and is also ideal for networks in more remote regions that lack technicians with proven expertise supporting Microsoft's latest line of server platforms. All Progent phone support staff have at least 10 years of background integrating Microsoft solutions. As a Microsoft Partner support firm, Progent has the advantage of a wide selection of Microsoft support utilities, technical databases, and continuing education.
- Per Minute Billing to Minimize Expenses
Progent offers online help on a per-minute billing plan, so you are charged only for the support you use. Progent requires no minimum fee for online service and imposes no monthly retainer for services delivered during regular business hours. This protects you from paying big invoices for routine repairs.
- Availability of Cisco Network Architecture Professionals
Progent's certified experts for Cisco offers the services of authorized professionals who have skill in designing, implementing, and supporting networking solutions powered by Cisco technology. Progent can provide a Cisco Certified Internetwork Expert or CCNP to help you create fast, high-availability, and protected infrastructure for fixed and mobile networking.
- Application Specialists Team
Progent's core consulting offerings include system integration, MS Exchange consulting, system security design, and shared Help Desk services. Progent's Experts Team can provide in-depth consulting expertise for critical business applications. Help available from the Application Experts Team includes:
Microsoft Dynamics GP Consulting and Customization
Microsoft Office Project Training
Microsoft Office 365 solutions support
Office Excel and Office 365 Excel Technical Support and Application Development
Microsoft Office Word and Microsoft Office 365 Word Consulting
BI Reporting Development and Troubleshooting
Microsoft Power BI Integration and Training
UNIX, Linux and Sun Solaris Support
Microsoft SQL Server 2019 solution design, Microsoft SQL Server 2017 migration, SQL Server 2016 Software Development, and Microsoft SQL Server 2014 Application Programming and Debugging
Oracle Management and Application Programming
MySQL Database Administration and Application Design
Mac Help
Amazon Marketplace Web Service Application Development
By offering a full service one-stop resource for IT generalists and application experts, Progent is able to deliver fast, affordable, and comprehensive information technology solutions that meet the special requirements of your business.
- State of the Art Online Connectivity Software
Secure online connectivity allows Progent's service professionals to observe exactly what your customers see. This makes it possible to produce quick solutions to problems that could otherwise require a costly personal service call. Effective online access software and experienced engineers together allow Progent to repair most IT issues quickly and affordably. Progent is a pioneer in offsite troubleshooting and remote system analysis.
- Compatibility with Mainstream VPN Products
Progent supports secure Virtual Private Network connectivity for gateways from leading VPN vendors such as Microsoft, Cisco, NetScreen and CheckPoint. Protected VPN remote access allows the experts at Progent's Technical Response Center to access your network remotely without weakening system security.
- 24-hour Service for High Network Uptime
For offices with vital applications, Progent offers optional round-the-clock online technical services. Used in conjunction with automated 24x7 network monitoring based on MS System Center Operations Manager 2007, this service can help produce high network uptime.
- Help Desk Services
Progent's Help Desk outsourcing services are designed specifically for budget-conscious offices whose clients need immediate access to a Help Desk Call Center with effective telephone support and complete escalation ability.
What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Partner support company and Progent's staff size, breadth of technical experience, refined support software, and familiarity with corporate IT enable businesses to avoid the limitations associated with excessive reliance on smaller consulting organizations, independent freelance consultants, or limited in-house resources.
Progent stands out by offering:
- Proven Methodology
Progent's team of Microsoft and Cisco Premier experts average longer than a decade of real-world professional experience, at the forefront of IT service, performing a broad variety of IT tasks for a large array of businesses. Every Progent consultant shares a proven collection of personal best practices which are incorporated into shared best practices training that Progent instills in its consulting staff. This ensures that you get not just expert IT skills, but also a consultant with proven approaches for using computer knowledge to fix real-world network problems efficiently.
- Value Pricing
Progent's pricing model is to bill for phone support and on-site visits per minute. Consequently, you pay only for received services. Progent does not impose a more expensive rate for after-hours or emergency service, and inside California or in areas where Progent provides on-premises support, Progent does not charge for travel except for urgent calls where on-site time is less than 4 hours. Also, Progent applies no startup fee and requires no retainer for services provided during normal business hours. Many service organizations impose large minimum fees or charge for each quarter hour or longer. Progent's fine granularity avoids big invoices for fast solutions so you won't be forced to permit minor problems to stay unaddressed.
- Knowledge Transfer
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent can concentrate on providing high-value services where Progent has little competition. Companies who utilize familiar freelance service providers or who maintain in-house support personnel benefit when Progent passes on knowledge about new technology and proven processes to make their IT environments more reliable, secure, and efficient.
- Remote Network Monitoring with Microsoft System Center Operations Manager
Progent is one of the few IT service companies to provide 24x7 network tracking services powered by Microsoft Operations Manager. Microsoft Operations Manager allows your computer support to be proactive rather than reactive. By anticipating possible problems before they result in lost productivity, system monitoring can keep your information network from painful and expensive service losses.
How Does My Business Start Getting Remote Technical Support from Progent?
To get started with Progent's Nationwide Remote Support offerings or to learn more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent requirement for network help, visit Immediate Technical Support.