Workplace Recovery Support and Service for

Barracuda Backup: Cloud-integrated Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and medium-size businesses. The Barracuda Backup solution can include a physical, purpose-built Barracuda appliance or a virtual, software-based appliance with similar functionality but which uses your own storage hardware. Barracuda Backup protects critical business data generated on-premises, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any private location you designate. A simple-to-operate and web-accessible management and reporting console makes it easy to administer and monitor all backup, replication, retention and recovery processes in real time.

Key features of Barracuda Backup include:

• LiveBoot and Cloud LiveBoot enable recovery Microsoft Hyper-V and VMware VMs in minutes, minimizing business disruption
• Cloud-to-Cloud Backup protects against data loss in Microsoft Office 365 and Exchange Online environments
• Offsite vaulting of historical revisions conserves local storage resources so they can be used for production applications
• In-line deduplication and data compression can cut storage requirements and network bandwidth usage in half

Capabilities of Barracuda Backup
Barracuda Backup offers small and mid-size organizations a full-featured data protection solution by providing advanced capabilities in the areas of backup, recovery and management. Barracuda Backup protects the most popular operating systems, the most widely used versions of Hyper-V and VMware, and cloud-hosted Microsoft applications. Mission-critical servers can be backed up as often as every 15 minutes to support a low Recovery Point Objective (RPO). Replication to offsite datacenters and to the cloud facilitate disaster recovery and offer deployment options to suit any SMB.

Secure Backup and Replication
Barracuda Backup utilizes a physical or virtual (software-based) onsite appliance that securely and automatically replicates data offsite. Local backup allows fast restores, and offsite replication supports disaster recovery.

• Hardware-Encrypted Appliance: Barracuda Encrypted Backup is a service option that uses disk drives which can be read only when the drives are installed in the physical Barracuda appliance. In case the entire encrypted appliance is taken from a site, disk data can only be read after a power-on password is correctly entered. Native encryption technology is incorporated in the drives used in this option, which eliminates the dramatic performance loss associated with software-based encryption.
• Inline Deduplication and Compression: Barracuda Backup services using either physical or virtual appliances include Inline, block-level, source-based and target-based deduplication and compression. This results in a significant reduction in storage and bandwidth use and cuts the time it takes to complete backup and replication operations. Barracuda's variable block deduplication algorithms evaluate data type and chunk size in order to determine a block size that delivers the highest degree of deduplication. For businesses with multiple locations, Barracuda's advanced global deduplication and cloud storage technology offer significant savings in storage infrastructure without compromising data protection.
• Secure and Efficient Replication: Barracuda Backup offers a variety of low-cost options for copying business-critical data offsite to protect against local events that may disable your datacenter. You can use built-in WAN acceleration to replicate protected data to the Barracuda Cloud, to the Amazon Web Services (AWS) cloud, or to a Barracuda physical or virtual backup appliance located at any remote location. You can also export replicated data to external disk, tape, autoloaders, or robotic libraries. Wherever you choose to replicate your data, it will be transferred and stored using military-grade 256-bit AES encryption. Barracuda replication can use VMware Changed Block Tracking (CBT) and requires only a single agent for Windows systems and apps.
• Offsite Vaulting: To help businesses comply with internal or regulatory retention policies and to reduce the cost of storing archival backups, Barracuda Backup supports offsite vaulting. You can transfer on-premises copies of monthly and yearly backups from a local Barracuda appliance to the Barracuda Cloud or to a different Barracuda appliance.
• Cloud-to-Cloud Backup: To recover from data loss due to human error such as accidental deletions, Barracuda offers Cloud-to-Cloud Backup for Microsoft Office 365. This can protect Exchange Online mailboxes and OneDrive for Business files and folders.

• P2V Restores: You can restore physical server backups into a virtual environment (P2V restores) hosted by VMware vSphere or Microsoft Hyper-V.
• Bare Metal Recovery (BMR): Bare metal recovery lets you restore a complete Windows computer system, including data, settings, applications, and operating system, onto a new computer on which no software has been installed. BMR is useful for a variety of common restoration scenarios including replacing a lost notebook or provisioning a new one, refreshing a server's hardware, moving from a physical to a virtual server, migrating from a rotating disk to a solid-state drive, or recovering from a cyber attack that corrupted your operating system.
• LiveBoot: The LiveBoot feature allows instant recovery of VMware virtual guest machines. If your primary storage system fails, Barracuda Backup can operate as data storage for your VMware ESXi server. You can recover any revision of a guest VM based on your retention policy and immediately use files and applications in their deduplicated state stored within Barracuda Backup. You can also use LiveBoot for granular file-level recovery as well as for item-level recovery for supported applications including Exchange, Microsoft SQL, and SharePoint.
• Cloud LiveBoot: When you back up a Hyper-V or VMware virtual guest server and replicate to Barracuda Cloud Storage, you can boot the server in Barracuda's Cloud directly from the Barracuda Backup web interface with no additional configuration. You can recover any revision of a virtual guest server within your retention policy, boot virtual servers in the cloud to recover and traverse the file structure of virtual guest system data, and retrieve individual Active Directory (AD) objects. For testing purposes, you can boot the virtual guest system to confirm data integrity or to set up a sandbox for trying out new or updated applications without risk to your production environment.
• Granular Recovery: From the Barracuda Backup web interface you can recover an entire share, a file, a file system directory, a mailbox, mailbox folders, or individual messages. You can restore data to its original location or to any other networked computer where the Barracuda Backup Agent is installed.
• Retention Policies: Barracuda Backup retention policies allow you to keep historic data based on daily, weekly, monthly, or yearly time intervals. You can create Barracuda Backup retention policies for different sets of data including VMs, email messages, and data backed up by the Barracuda Backup Agent including Exchange, SQL, Hyper-V, and System State. This flexibility allows you to comply with regulatory or litigation requirements and fine tune data protection and disaster recovery plans.
• Microsoft Exchange Support: Barracuda Backup automatically creates a recovery mailbox database for Microsoft Exchange Server 2013 and higher. You can restore individual Exchange Mailbox folders, such as the Inbox, as well as Contacts, Calendars, and Notes. You can also use Barracuda Backup's web interface to view, search, and restore individual Microsoft Exchange messages. You can view all of the messages within an individual mailbox and you can perform a string search across multiple mailboxes.
• VMware CBT Restores: VMware Changed Block Tracking (CBT) is used to perform incremental backups on VMware ESX/ESXi VMs. CBT identifies and tracks block changes that occurred after the most recent backup and logs these changes. This significantly lowers the number and duration of backup windows and improves the speed and efficiency of subsequent replication.

• Dashboard: Provides a panoramic view of all devices on the subscriber's Barracuda Backup account. This section uses interactive graphs and tables to describe a wealth of information including the performance and health of local and offsite backups, agents, and data sources. Other information includes offsite transfer remaining, offsite transfer efficiency, storage efficiency, backup reports, storage allocation, current tasks, storage and transfer history, and Barracuda subscription information.
• Backup: Controls data sources and manages how data is backed up locally and replicated offsite. This section allows you to control replication from Barracuda appliances for disaster recovery, granular backup scheduling, directory and file exclusions, rate limits, and retention policies.
• Restore: Allows you to restore data from a local Barracuda physical or virtual appliance, replicated data from a remote appliance, or data from Barracuda Cloud Storage. The Restore Browser page lets you recover a range items that include Microsoft Hyper-V and VMware servers, Exchange Server, SQL Server databases, Active Directory objects, SharePoint objects, and Windows System State. The Restore Browser page also gives you access to LiveBoot, Cloud LiveBoot, and P2V restores. You can use the LiveBrowse feature to view and traverse file structures inside backed up Hyper-V and VMware VMDK, VHD, and VHDX files and you can download files and directories from Hyper-V and VMware snapshots.
• Reports: Allows you to view detailed reports on backups, restores, and large items, plus an audit log of all activities. The Backup Report includes a report detailing every backup that has been performed or is currently running. The tabular and sortable Restore Report provides details for a specified range of restore operations and includes any errors encountered and a list of restored content. The Large Items Report lists large files and includes the source and path of the data plus the size of the file before and after deduplication. The Audit Log Report shows all logged activities in the Barracuda Backup web interface for specified users and time periods.
• System: Allows you to manage firmware version and settings for Barracuda Backup and to download software tools to use with Barracuda Backup.
• Admin: Allows you to configure email notifications, authentication, and permissions for users, add and delete display groups to manage multiple Barracuda Backup appliances, activate an appliance, and add and configure your Amazon Web Services (AWS) Account to Barracuda Backup (this requires an AWS Replication subscription).

Barracuda Backup Deduplication
Deduplication is a data compression technique that plays a critical role in any modern backup and recovery solution. Deduplication works by comparing incoming data blocks with backup data that has already been stored. Deduplication algorithms remove redundant incoming data blocks and substitute a concise reference to the data already stored. Barracuda Backup Agents (BBAs) deduplicate and compress local data, including Hyper-V VHD files, on the client-side host server before transmitting the deduplicated data to the physical or virtual Barracuda Backup appliance. By preventing redundant data from being sent to the Barracuda Backup appliance for processing, so-called source-based dedpulication reduces LAN network traffic and significantly shortens the backup window.

To backup VMware virtual disks, Barracuda Backup takes advantage of VMware's VADP technology, using Changed Block Tracking to avoid sending redundant data chunks to Barracuda Backup appliances.

How Progent Can Help You with Barracuda Backup
Progent's Microsoft-certified Hyper-V consultants and VMware-certified vSphere and vCenter experts can assist your business to design, install and manage a data backup and disaster recovery solution powered by Barracuda Backup. Progent's Exchange consultants can help you use Barracuda Backup to protect your Exchange Server deployment, and Progent's Amazon AWS hybrid cloud consulting experts can help you set up your AWS account to replicate and restore critical data. Progent's Disaster Recovery consultants can show you how Barracuda Backup's offsite and cloud replication capability can protect your vital business data and get you up and running fast in the event of a natural or human-made disaster, a ransomware attack, or any other catastrophic event. Progent's GIAC-certified information assurance consultants can evaluate the security and compliance of your backup ecosystem and can help you leverage affordable tools and smart processes and policies to survive in today's increasingly dangerous IT environment.

Fault Tolerant Solutions Offered by Progent's Consultants
Progent's Microsoft and Cisco support professionals can help your business to build an affordable, fault-tolerant system that resolves major challenges covering a broad range of networking solutions and processes including:

Business Continuity Planning
Progent's disaster recovery engineers can help you design a business continuity plan that will allow you to restore network operations in the event of an information system disaster. Progent can assist you to develop a comprehensive disaster recovery strategy that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also help you create an affordable, fault-tolerant system solution that takes into account reliability issues involving a wide array of infrastructure technologies and processes. To read more, go to Business Continuity Consulting Services.

CRISC-Premier IT Risk Mitigation
The CRISC program was initiated by ISACA to validate a consultant's ability to plan, deploy, and maintain information system control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified consultant to help you to create and execute a business continuity or disaster recovery plan based on leading practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget. To learn more, see CRISC-Premier network risk mitigation specialists.

Microsoft Server 2019 High Availability Failover Clustering
Windows Server 2019 incorporated important enhancements in scale, throughput, management, security and compliance, app compatibility, Linux co-existence, Kubernetes technology, and hybrid integration of local and cloud resources. Headline new features of Microsoft Windows Server 2019 include Windows Admin Center for centralizing the management of hybrid on-premises/cloud deployments, System Insights for taking advantage of advance predictive intelligence to control local networks, Windows Defender ATP (Advanced Threat Protection) Exploit Guard for host-intrusion defense, container networking with Kubernetes, Cluster Sets for building and administering large high-availability scale-out clusters, and Storage Migration Service for simplifying the migration from outdated releases of Windows Server. For more information, go to Windows Server 2019 High Availability Failover Clustering Consulting.

Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering tools such as Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for enterprise-class network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness. For more information, see Windows Server 2016 Disaster Recovery and Business Continuity Support.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and verify a repeatable runbook for restoring applications and services quickly following a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and patches and can generate reports to verify complete service recovery, validate SLAs and demonstrate compliance. Progent can provide the support of a VCDX certified VMware SRM consultant to help you to design, configure, test and maintain a disaster recovery system powered by VMware SRM.

NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with replication to provide fast, zero data loss disaster recovery (DR) between datacenters that are as far as 300km apart. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can assist you to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that aligns with your functional requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster solution by delivering help with procedures such as assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and verifying your DR system to verify adherence with industry standards and government requirements.

Fault Tolerant Load Balancing
Progent provides fault tolerant load balancing support covering network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content delivery technology including F5 Networks 3DNS. Non-stop load balancing technologies for which Progent offers consulting services include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP. To read more, go to Fault Tolerant Load Balancing.

Fault Tolerant Colocation
Progent's Data Center professionals can help you identify high availability data centers that match the specific requirements of your business. High availability Internet Data Centers are particularly appealing to small and mid-size organizations due to of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Trying to design an on-site data center that offers even a basic degree of fault tolerance is financially prohibitive for the majority of small companies. Progent can help you reap all the benefits of high-availability Internet data centers by offering a full range of consulting and support services. To read more, see Fault Tolerant Data Centers Expertise.

24x7 Inter-office Connectivity
Progent's branch office network infrastructure consultants can help companies create zero-downtime interoffice connectivity solutions via redundant networks with transparent failover. Progent's Cisco-premier CCIE network engineers can design and deploy ultra-reliable Inter-office networks based on zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how multi-path connections and transparent fail-over can provide affordable non-stop interoffice networking. For more information, go to 24x7 Inter-office Networking.

High Availability Internet Connections
Progent's Cisco-certified network consultants can show you how to design an affordable, fault tolerant Internet configuration solution that can deliver non-stop Internet access via a wide range of high availability Internet access technologies including fault tolerant BGP, transparent fail-over, and multiple ISPs. Progent offers Cisco Certified Internetwork Expert engineers to show you how to utilize the latest techniques for 24x7 Internet access to implement an economical, completely redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections. For details, see Non-stop Internet Connectivity Solutions.

Backup and Recovery Technology Consulting Services
Progent offers affordable online access to IT engineers with expertise in a wide array of products and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent can provide consulting support for all major backup platforms including Acronis, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can assist your company to implement, enhance, or troubleshoot backup/restore systems for a range of architectures including on-premises, remote, cloud-based, or a mix. To learn more, go to Backup and Recovery Solutions Consulting and Support Services.

Microsoft System Center Data Protection Manager Data Recovery Consulting Services
Progent's expert Microsoft System Center Data Protection Manager consultants can assist your company to develop a practical disaster recovery plan, implement a cost-effective fault-tolerante network infrastructure, install a Microsoft System Center Data Protection Manager-powered backup and recovery solution, thoroughly validate your system, train your IT staff or regular consultants how to manage SCDPM, or provide extensive information technology outsourcing including off-site hosting of System Center Data Protection Manager machines in Progent's secure data center facility. For more information, visit Microsoft SCDPM Expertise.

ProSight DPS Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Hornetsecurity's Altaro VM Backup offers small and mid-size organizations a dependable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup includes advanced features like Immutable Cloud Storage for enhanced recoverability from ransomware. Progent is an Altaro partner and offers a wide array of remote or onsite services to assist you to plan, install, optimize and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup. For more information, visit Altaro VM Backup certified consultants.

ProSight Data Protection Services 365 Total Backup Services for Microsoft 365
Microsoft 365 offers rudimentary archiving but does not include native support for key data protection capabilities such as Exchange backups or long-term point-in-time recovery for OneDrive for Business or SharePoint. Hornetsecurity's 365 Total Backup provides a full-featured platform for programmable backup and quick restoration of all your company's M365 mailboxes, Teams Chats, SharePoint sites, OneDrive data, and content on Windows endpoints. Progent is an authorized Hornetsecurity/Altaro partner and has designed ProSight Data Protection Services 365 Total Backup to deliver comprehensive management services for Hornetsecurity's 365 Total Backup product. ProSight DPS 365 Total Backup delivers a low-cost backup-as-a-service solution that defends M365 components against data loss resulting from human or software error, malevolent corruption, and cyber assaults such as ransomware. To find out more, go to ProSight Data Protection Services 365 Total Backup services for Microsoft 365.

Managed Cloud Backup: ProSight Data Protection Services ECHO
ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services ECHO automates and monitors your backup processes and allow fast recovery of vital files, applications and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS ECHO can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide world-class support to configure ProSight Data Protection Services ECHO to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your critical information. Find out more about ProSight DPS ECHO managed cloud backup and recovery.

ProSight Data Protection Services 360 Backup Solutions
Progent can assist your company to create, deploy and debug a backup plan built around MSP360 technology. MSP360 enables file/folder or image-based backup/restore for virtual machines and physical computers, works with all leading public clouds, and allows businesses to create a data protection ecosystem with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss resulting from human mistakes, system errors, malicious insiders, and external assaults like ransomware. To read more, visit ProSight DPS 360 Backup solutions.

Consulting for Double-Take Software for Backup
Double-Take publishes a family of tools intended to provide small and midsize businesses a variety of affordable solutions for backing up and recovering vital workloads including Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent's business continuity planning experts have extensive backgrounds incorporating Double-Take Software products into small company information systems to create a high level of availability and disaster recovery capability at a budget-friendly price. To learn more, see Consulting for Double-Take Software for Backup.

Why Choose Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Partner and offers specialized application support for a wide variety of business applications, Progent is able to help customers to find efficient IT solutions that substantially enhance the business value of your IT network. As a Registered Partner with Cisco, Progent offers the expertise of certified engineers and specialists with experience in designing, configuring and troubleshooting infrastructure environments built on Cisco technology. The breadth of Progent's technical know-how and Progent's familiarity with the needs of small companies make Progent a great partner for creating and running a cost-effective, fault-tolerant network.

How to Get in Touch with Progent's Engineers for Disaster Recovery Solutions Support
If you wish to ask Progent about technical expertise for business continuity solutions, phone 1-800-993-9400 or go to Contact Progent.