Progent can help you in all facets of your upgrade to Exchange Server 2016 such as designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; designing, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Configuration Manager automates software provisioning and updating, streamlines compliance settings management, keeps track of network assets, guards against corporate data leakage, performs network health monitoring, allows safe end-user self service, and offers a single point of control for managing multi-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud integration experts can help you with any facet of designing, implementing, using and troubleshooting a SCCM solution for on-premises, cloud, or hybrid environments.
SQL Server 2005 offers indispensable, standardized tools to IT experts as well as to information workers, lessening the complexity of creating, deploying, administering, and accessing company information and analytical programs in environments ranging from handheld devices to enterprise data systems. The sophistication and integration demands of Microsoft SQL Server 2005 require an IT consultant with real-world expertise and wide knowledge in planning and building data-driven, end-to-end business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in designing, configuring and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET platform.
Progent can provide rapid online support from Cisco-certified CCIE networking experts. Progent's CCIE consultants can link to your environment via advanced remote diagnostic tools to deliver quick and affordable analysis and repair of urgent network infrastructure problems.
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of any size to design, implement, administer, and troubleshoot a backup-and-restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier releases of Data Protection Manager or from a different backup/recovery platform, and Progent can optimize your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for fixing especially challenging issues, or comprehensive project management services. Progent can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery plan.
Progent’s Help Desk Co-management service allows your business to split the load for Help Desk services seamlessly between your in-house IT team and Progent's nationwide pool of certified technical support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative support solution based on the top shared professional services automation platform for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
Progent can provide the temporary services of a veteran Chief Information Officer who can offer a broad perspective to assist your company select and maintain network solutions to meet your current needs and that can serve as a firm basis for your future growth. Progent's part-time or temporary CIO services provide financial leverage to companies trying to optimize the impact of their IT investment but who are without the budget or hesitant to take on another high-level manager to their head count. Since Progent is vendor-neutral, with a sizable staff of consultants certified to maintain all leading operating systems and connectivity technologies plus a wide selection and application software, Progent is in a unique situation to provide objective recommendations as well as expert technical support for developing IT solutions that fit the particular requirements of your business.
Progent’s Microsoft certified experts offer a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft financial platform and corporate management tool built, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Dynamics GP 2010, the latest version of Microsoft financial products in the Dynamics GP line, offers an affordable solution for managing and combining accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP/Great Plains is easy to install and configure, and with its modular design you can license only the functions you currently need, with the ability to expand clients and enlarge capabilities when necessary. Progent’s Microsoft Dynamics GP Software consulting experts can help you install, configure and manage Microsoft Dynamics GP/Great Plains 2010 and also older versions of Dynamics GP/Great Plains.
Progent's ProSight Email Guard uses the technology of top data security companies to deliver centralized control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external attacks and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam protection, DLP, and encryption. The onsite gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your security perimeter.
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, optimize and debug their connectivity hardware like switches, firewalls, and wireless controllers as well as servers, client computers and other devices. Using cutting-edge RMM technology, WAN Watch ensures that infrastructure topology maps are kept updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating complex management activities, WAN Watch can knock hours off ordinary tasks such as network mapping, expanding your network, locating appliances that require important software patches, or resolving performance problems.
If your business operates a UNIX or Linux environment or a mixed-platform network, Progent's CISA and CISSP-premier consultants can help your entire organization in a wide range of security areas including security administration procedures, security design and models, access control products and techniques, software development security, business processes security, hardware security, communications, network and Internet security, and disaster recovery preparedness. CISA and CISSP stipulate the fundamental competencies and international standards of knowledge that network security managers are expected to possess. These accreditations give IT management the assurance that those who have earned their CISM or CISSP certification have the background and knowledge to offer effective security management and engineering services.
Progent’s IT outsourcing packages offer budget-friendly computer consulting for medium-size companies. Whether it includes designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated email system, monitoring your network, or creating an on-line business solution, outsourcing your network engineering services can smooth out costs and minimize uncertainties, permitting network support budgets to increase in a more moderate and manageable manner than is feasible by assembling a large, knowledgeable in-house IT organization. Progent’s Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and highly available system architecture for your critical Windows-powered business software including Windows Server 2008, Exchange Server, and SQL Server 2008.
Progent's Private Cloud Hosting outsourcing provides complete hosting of a small organization's servers in a solution that delivers the maximum degree of dependability and expandability and is in addition easy to migrate to another host. Progent's Private Cloud Hosting options are built upon proven virtualization technologies that allow small businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, infrastructure maintenance, and network administration while benefiting from world-class fault tolerance and an unmatched degree of vendor flexibility.
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 Exchange Online and local Exchange systems. This permits you to have some Exchange mailboxes located at your on-premises datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help your organization with any facet of planning, integrating and debugging your hybrid Office 365 solution. Progent's Exchange specialists can provide as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on schedule and within budget.
Progent's Microsoft-certified consultants can provide low-cost remote and onsite support to carry out your upgrade to Exchange Server 2010, produce thorough documentation of your new email environment, train your network support team and end users to get them ramped up rapidly on Microsoft Exchange 2010, and provide ongoing administrative consulting and engineering support. Progent's consultants can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Progent's Data Center consultants can show you how to identify fault-tolerant data centers that meet the particular requirements of your company. High availability colocation sites are particularly appealing to small businesses because of their low cost and convenience compared to pursuing a do-it-yourself approach. Trying to create an in-house data center with even a minimum level of fault tolerance is financially prohibitive for most small organizations. Progent can help you reap all the advantages of non-stop data centers and fault tolerant colo sites by offering a full range of engineering and support services.
Progent uses an enterprise-class service reporting system that records and formats detailed documentation for all billed support activities. Unlike some independent consultants or small support firms who provide scant documentation or specifics of services performed, every service provided by Progent is accompanied by full documentation. Each Progent staff member has access to the service documentation sent by each consultant to each customer. The discipline of detailing and archiving service records results in more effective support and eliminates a variety of common problems such as when a support customer is virtually held hostage to a consultant who won’t release the keys to the kingdom.
Progent has been providing SharePoint consulting services since the first SharePoint product was released over a a dozen years, and Progent has the breadth and depth of IT know-how to assist organizations of any size to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add substantial business value to your information network. Progent's Microsoft-certified consulting team can assist your company to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; decide whether an on-premises, Cloud-based or hybrid configuration is most sensible for your busi9ness; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can help in specific jobs related to your SharePoint 2013 migration.
Progent's Microsoft-certified consultants can help businesses of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage systems, and library resources; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist you to migrate from an earlier edition of SCVMM or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM 2012 ecosystem to make sure you realize maximum business value.
Progent's Test and Training Lab at the QTS Data Center can be used for piloting line-of-business applications, creating efficient migration procedures, evaluating and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent clients without sufficient in-house resources to assemble effective pilot systems, Progent's Test and Training Lab cuts capital outlay and engineering risk and helps keep critical network initiatives on schedule.
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and repairing Microsoft SCOM environments and can provide companies of all sizes expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist you to plan a topology for SCOM 2012 servers that provides the performance and availability required to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate critical issues detected by System Center 2012 Operations Manager.
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Progent can assist small and mid-size companies to configure and troubleshoot video conferencing applications to enable their remote workforce to communicate efficiently with fellow workers and clients.
Progent's ProSight Enhanced Security Protection services deliver affordable in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering through leading-edge tools packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP environment that meets your organization's specific requirements and that helps you demonstrate compliance with legal and industry data security standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate action. Progent can also help your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive security attack like ransomware.
Progent offers national urgent technical support and troubleshooting services for businesses that operate environments based on variants of the Linux OS or whose information systems include a mix of Linux platforms/Linux and Microsoft products. Remote IT help offers maximum return for your IT budget by preserving client efficiency and shortening the time billed for network analysis and repair. Sophisticated online access tools and experienced service specialists and engineers combine to enable Progent to handle the majority of IT issues without squandering time and expense by going to your site. In most of situations your IT problems can be remediated by telephone or via a mix of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM certified security professionals to assist with the most challenging network issues.
Progent's ProSight family of managed services are designed to provide organizations who have minimal internal IT support staffs with affordable help from world-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed services include fixed network maintenance expenses, smart automation of common administrative tasks, ongoing adoption of new technology, graceful migration from legacy technology to up-to-date solutions, close alignment of information technology with business goals, access to seasoned IT experts, and allowing management to concentrate on business instead of fast-evolving network technology.
Progent has put together two ultra-affordable service packages intended to enable small companies to receive an objective security assessment from a premier security consultant. With Progent's External Network Security Inventory Scan, a security engineer administers a comprehensive test of your network from outside your firewall to uncover potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Scan, a security expert runs a system scan from an authorized machine within your firewall to uncover vulnerabilities to inside threats. Both security inventory packages are set up and run from a protected remote site.
Progent’s Wireless Site Survey helps you to plan and implement a Wi-Fi wireless network optimized for your facilities, offering you a wireless solution that has the coverage, speed, load-handling capability, Quality of Service, security, and hand-off ability your company needs. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service.
Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that avoids productivity downtime, reduces ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-site upgrades, Progent has the background to finish your move rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include assistance with the integration of outside vendor add-ons to Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning tools to defend endpoints as well as servers and VMs against new malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects local and cloud-based resources and offers a single platform to address the entire threat lifecycle including blocking, detection, containment, cleanup, and forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered attacks.
Progent is one of the most qualified network support firms for creating e-mail solutions based on Exchange 2000. Progent specializes in helping small businesses derive all the benefits of Microsoft Exchange Server 2000 under common situations such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Microsoft Office Communications Server provides Instant Messaging and presence as part of an extensible, world-class solution featuring enhanced protection, transparent compatibility with other Microsoft products, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and improved business efficiencies, increased individual output, and stronger IP security. MS Office Communications Server 2007 has been superseded by Lync, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts offer online and on-premises support and troubleshooting services for your Office Communications Server deployment and can help your organization to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also help you to design and carry out an efficient upgrade that will add business value to your IT system
Cisco's security and offsite connectivity technology for small to mid-size businesses offer a complete array of easy-to-administer protection hardware and software to help protect your entire network infrastructure. Cisco's VPN line includes routers, firewalls, and VPN access concentrators. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your company to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco protection technologies that align best with your business goals.
Progent can provide the guidance of a CRISC-certified risk management consultant to help your company to design and deploy an enterprise risk management (ERM) solution following best practices identified by CRISC and crafted to match your company's risk appetite, business objectives, and IT budget.
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage, and library resources; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist you to migrate from a legacy release of SCVMM or from another virtualization management platform, and Progent can assist you to optimize and repair your current SCVMM environment so you realize maximum return on investment.
For large organizations, Progent can supplement in-house IT staffs by offering world-class background in supporting critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the national or global enterprise with branches, Progent can perform as a transparent local supplement of corporate IT management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, network design, Sarbox compliance, project planning, and world-class service for multiple location office environments powered by Enterprise Windows 2003. Progent can offer field consultants and technicians to assist with a campus relocation or office move, or a network designer to help with setting up or using an Internet Data Center or co-location site.
Dynamics GP can help you expand and control your business more efficiently by offering easy access to strategic data and a rapid return on investment. Microsoft Dynamics GP offers important productivity benefits including its ability to extend the reach of your organization, manage your financials, automate financial operations, unify processes throughout your company, improve inventory control, increase order accuracy, expand sales and minimize lead-time, and increase free cash flow. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains consultants to help you derive all the advantages of your Microsoft Dynamics GP software.
Progent is seeking to find staff-level, results-oriented Microsoft certified engineers with MCSE credentials; Cisco certified system consultants who have Cisco CCDP or CCIE certification; security professionals with CISSP or CISA or comparable security credentials; and advanced network architecture consultants with a background in mobile solutions, wireless connectivity, high uptime, disaster recovery, data protection, and VMware. Progent also is hiring employees to join our staff of help desk support technicians and remote troubleshooting professionals. Also, Progent is seeking talented managers who can operate productively in Progent's high-growth, virtual office environment.
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and introduces important innovations plus a revamped architecture. These improvements affect key facets of IT including manageability, availability, security, operational costs, collaboration, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, design a cost-effective test and rollout plan, and educate your IT staff to manage your Exchange 2013 environment. Progent also offers affordable remote consulting and management services for Exchange 2013.
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Progent's certified Excel and Office 365 Excel consultants can provide a wide variety of remote support services to help you to plan, program, test, install, administer, and debug applications powered by any version of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist you to migrate your current Excel applications to the newest versions of Excel, support Excel on iOS-based iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility problems between various releases of Excel. Progent can provide as-needed support to clients who need a quick fix to a stubborn problem associated with Office Excel and Progent also offers full project management support for migrating or creating mission-critical application software built on Excel. Progent's cost-effective online training classes for Excel can be custom tailored to meet the special requirements of individual users or groups.