Progent's certified consultants can provide remote and on-premises consulting expertise to help your company to administer, support, and troubleshoot PCs based on Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with management automation, data and identity protection, disaster recovery, online access, smartphone and tablet management, wireless configuration, and remote system monitoring.
Widows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas including secure multitenancy, agile infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consulting experts can assist your business to benefit from Hyper-V to install and maintain virtual servers to reduce IT costs and enhance productivity.
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent provides customers the services of consultants who have been awarded some of the computer industry's most prestigious certifications. Progent thinks that clients deserve to know that their computer support providers have formal testing as well as broad real-world experience so that Progent's customers can use Progent's support with confidence. In many cases, vendor credentials such as the Cisco Certified Internetwork Experts confers privileges for significantly better vendor help than is offered to uncertified service providers, enabling Progent to deliver clients a higher level of IT support. In addition, major certifications such as CISA or ISSAP for IT security can help enterprise clients to demonstrate compliance with regulatory requirements by engaging the services of recognized IT experts.
Progent's consultants offer remote and onsite consulting services for organizations of any size to evaluate the benefits of migrating to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; set up high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified data security consultants can help you create and validate a security strategy for your Skype for Business solution that meets government and industry requirements.
Progentís expert programmers, database architects, and project managers can help large businesses to carry out development projects for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to seasoned project managers for high-level planning and program co-ordination or Progent can help clients fill in expertise gaps by providing relational database architects and software programmers skilled in building line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to incorporate SharePoint with other data sources such as SQL Server and Office Excel to create data-driven intranets and portal sites. Progent also offers experience with web development tools and can assist businesses to build, expand, troubleshoot, or port web applications to utilize the most current web technology.
In conducting consulting projects for enterprise customers, Progent follows a phased approach driven by specified milestones so as to meet financial, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes industry project management procedures based on the leading practices defined by the Microsoft MSF methodology which specifies requirements definition, architecture recommendations, test models, design adjustments, and professional deployment. All facets are documented to provide a detailed summary of technical services performed and to help in ongoing network support.
Progentís Shared Call Center service allows your business to share the load for Help Desk services seamlessly between your IT staff and Progent's roster of seasoned desktop support engineers and subject matter experts. Progentís Help Desk Co-management service is an advanced support solution based on the leading shared professional services automation (PSA) platform for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Progentís IT outsourcing services offer budget-friendly computer consulting for small companies. Whether it includes designing network infrastructure, creating an internal Help Desk or using an outside one, rolling out an updated e-mail system, monitoring your system, or creating an on-line eCommerce application, outsourcing your IT engineering services can reduce expenses and eliminate uncertainties, permitting IT support expenses to increase in a more linear and controlled manner than is feasible by building up a large, knowledgeable internal network support organization. Progentís Outsourcing White Paper and flyers show how Progent can help you create a secure and robust system foundation for your vital business software based on Microsoft Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Progent offers affordable online access to consultants skilled in a broad array of products and technologies that deliver solutions for backing up Microsoft Windows, Mac, and Linux servers and desktops plus notebooks and smartphones. Progent offers help for all major backup platforms including Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and Solaris FLARs. Progent's consultants can help your company to implement, upgrade, or maintain backup/restore solutions for a variety of topologies such as on-premises, edge to datacenter, cloud-based, or a mix.
If your business has a UNIX or Linux network or a multi-OS IT environment, Progent's CISM and CISSP-premier consultants can assist your entire enterprise in a wide array of security areas such as security management procedures, security architecture and strategies, connection management systems and techniques, software development security, business processes security, physical security, telecommunications, network and web security, and business continuity planning. CISM, CISSP and ISSAP stipulate the fundamental skills and worldwide standards of performance that network security managers are expected to master. These accreditations give executive management the confidence that those who have achieved their CISM or ISSAP qualification have demonstrated the experience and knowledge to deliver effective security support and consulting help.
Progent's Microsoft-certified professionals have 20 years of experience designing, installing, and supporting messaging systems for clients in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting support to ensure that your email system offers security, high availability, easy access for remote and mobile users, time-saving management tools, and seamless integration with telephony. Progent provides expertise and support services for Microsoft Exchange 2016 Server, Exchange 2013 Server, Microsoft Exchange 2010, Microsoft Exchange 2007, Microsoft Exchange 2003, and Exchange 2K. Progent can also help small or medium businesses to upgrade to Exchange 2016 or Microsoft Exchange 2013.
Remote management cards give network managers full control of a server without the requirement for a personal visit. Using these management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, deploy, and support a fault-tolerant business network that incorporates remote management cards and Progent can use these remote server management cards to provide low-cost off-site technical assistance. Progent has experience with a variety of remote management cards such as Aten remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Barracuda Backup and VMware ESXi Support and Integration
Progent's SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN devices including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security plan and design protection into your corporate operations.
Progent's consultants can help your company to assess the value of Microsoft Lync Server for your environment and can assist you to plan and execute a deployment of Microsoft Lync Server that centralizes the control of Instant Messaging and Presence and increases the productivity of your in-house staff, telecommuters, and smartphone users. Progent's consultant's can in addition assist you to carry out an efficient upgrade to Lync Server 2010 from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server with Exchange, SharePoint, and SQL Server, show you how you can use Microsoft Lync Server to enhance the team-computing functions of MS Office applications, and provide training and continuing support for Microsoft Lync Server and other Microsoft platforms.
If you are an information technology engineer with technical support experience, joining Progent and working for our clients will enhance your skills through collaboration with our staff of motivated, world-class consultants. Progent's commitment to providing network consulting and technical help to small businesses will offer you the opportunity to consult closely with decision makers and add tangibly to the success of exciting organizations. Also, Our virtual office network provides the most advanced technology for remote service and wireless connectivity to allow you to come up with speedy solutions when you troubleshoot mission-critical issues.
Progent's Citrix-certified experts can help you to plan, deploy, manage, and troubleshoot a virtual Windows application delivery and management system based on Citrix XenApp. Progent's Cisco CCIE network consultants can help you optimize your network for delivering server and client-side applications, and Progent's remote datacenter management and support consultants can help you to administer and maintain an off-site datacenter that offers high availability, enhanced protection, and rapid disaster recovery.
important characteristics of Dynamics GP/Great Plains software include a modular design that lets you license just the components you require, a standardized foundation based on Microsoft technologies to secure your investment and offer a tightly interconnected environment, enhanced reporting capabilities that permit you to monitor all activities, income and expenses and sales patterns, compatibility with Microsoft Office to enable access to corporate information, the ability to integrate data from virtually any database or desktop software into Microsoft Dynamics GP/Great Plains, plus an open architecture that makes it easy to create custom applications. Progent can help you configure and maintain a reliable, protected server and communications network to support Dynamics GP, and can offer experienced GP support professionals to show you how to convert the powerful features of Dynamics GP/Great Plains accounting into a productive business management solution.
Progent's team of application experts offer in-depth support, software development, integration help, and online training for popular business applications covering vital areas including ERP and MRP, general accounting, business reporting, web commerce application design, and the Microsoft Office family of business productivity software. As a Microsoft Partner with decades of experience providing high-level consulting support remotely, Progent can help small businesses anywhere in the U.S. to avoid the time and fees associated with travel and on-premises activity without sacrificing the effectiveness of consulting support.
Progent's Cisco-certified CCIE network experts can assist your company to maintain your existing PIX 500 or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, integrate, optimize, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services
Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to handle technical issues that are within their scope, Progent is able to concentrate on providing hard-to-find skills where Progent has few competitors. Small businesses who utilize trusted independent service providers or who employ in-house support staffs benefit when Progent passes on knowledge about new technology and tested processes to make their networks more reliable, secure, and productive.
Progent offers the services of BlackBerry-certified experts who can assist small organizations to design, administer, and troubleshoot BlackBerry technology economically and successfully, doing away with the requirement for an internal BlackBerry specialist and minimizing the cost and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, combined with Progent's proven remote service delivery model, offers small and mid-size businesses an efficient solution for incorporating BlackBerry devices and software productively into their IT network.
Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to provide centralized management and world-class protection for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device adds a further level of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.
Progent offers one-on-one education customized for individuals who wish to expand their knowledge of the macOS and OS X operating system, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also offers specialized group or one-on-one online classes for macOS and Mac OS X application software.
Progentís Disaster Recovery/Business Continuity specialists offer extensive backgrounds assisting small businesses to reduce system downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, data backup and restore solutions, and transparent system maintenance. Progentís business continuity experts can help you to plan and validate a sensible business continuity plan that aligns with your business needs and budget. Progentís disaster recovery engineers can help you to design, deploy, and maintain resilient technologies including non-stop Internet connectivity, virtualized servers, clustering, network load balancing, transparent off-site backup, and multi-location data centers.
Progent has delivered support for Microsoft Dynamics GP and Great Plains ERP software for almost two decades and Progent has provided integration, software development, training, and debugging services since the platform's original release. Progent offers high-level support for updating legacy Dynamics GP ERP systems. Progent can assist your business to plan, pilot, and carry out a cost-effective migration from a an outdated version to the latest edition of Microsoft Dynamics GP.
Progentís IT outsourcing services provide economical network consulting for small businesses. Whether it involves designing network infrastructure, creating an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing an on-line eCommerce application, outsourcing your IT technical services can reduce expenses and minimize uncertainties, permitting IT support expenses to grow in a more moderate and controlled manner than is possible by assembling a bulky, all-purpose internal network support organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can enable you to create a protected and robust system architecture for your vital applications powered by Microsoft Windows such as Office XP, Office 2003, and Microsoft Office 2000.
Progent's Cisco Jabber consultants can provide online or onsite expertise to help organizations of all sizes to plan, implement, maintain, upgrade or debug Cisco Jabber environments and Cisco Unified Communications Manager infrastructure. Progent can provide in-depth support for the products, technologies and services that make up creating a cohesive Cisco Jabber solution such as Cisco network appliances and management tools, Microsoft Office applications, Windows and Mac desktops, Apple iOS and Android smartphones, SIP interfaces, WiFi systems, cyber security, cloud computing, immersive telepresence systems, PBX systems, business continuity, and other components of a cohesive collaboration solution.
Progent can assist you to plan a migration to Teams from Skype for Business and configure, administer, and debug a cloud-based or hybrid implementation of Teams. Progent can assist you to connect Teams with Microsoft 365 apps, Exchange Online, SharePoint, and your phone system.
Our Experts Group offers consulting in key technologies such as Macintosh integration and programs; Consulting for Linux-based, UNIX, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and vertical program help; Chief Information Officer, business analyst, and project logistics outsourcing; Custom applications design and integration; Web site, eCommerce, Electronic Data Interchange, and client information portal development and deployment; Database management and performance consulting; Management intelligence expertise; and Telecom architecture consulting.
Progent's certified Windows 2000 consulting staff can help you optimize the functionality of your existing Windows 2K Servers and can simplify network management, provide tech support and troubleshooting, and strengthen security. Progent can also show you how to create, justify, and execute a strategy to migrate from Microsoft Windows Server 2000 to Microsoft Windows Server 2003. Progent is expert in setting up test programs to eliminate the obstacles associated with migrating to Windows 2003 Server by uncovering potential hardware and application compatibility issues.
Microsoft Windows Active Directory requires significant hands-on experience to integrate optimally across an enterprise. Progentís Microsoft Premier consultants are experts in designing, deploying, and troubleshooting complex Microsoft Enterprise Active Directory installations. Progentís fields of proven competence with Windows Active Directory include replication problems, multi-domain partition configurations, correcting corrupted AD objects, cleaning up legacy beta version configuration objects in production AD systems, and fixing unsuccessful installations of Active Directory and Active Directory-integrated applications.
Progent can assist you in all phases of your upgrade to Microsoft Exchange Server 2016 including planning high availability infrastructure for a local, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, databases and logs; configuring hardware load balancing (HLB) for fault-tolerant client access services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent can assist you in any facet of your upgrade to Exchange Server 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint; preparing firewalls; integration with O365; and configuring Outlook clients.
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to plan, install, and manage an implementation of Forefront TMG or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and ease-of-use that your business needs.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent can help your organization to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, manage, and debug a cloud or hybrid deployment of Teams. Progent can help you to integrate Teams with Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Progent's Windows Server 2019 disaster recovery planning experts can help your organization to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your business to plan and deploy a DR/BC solution built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Progent can help companies of all sizes to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and reduce equipment investments. Azure includes a wealth of cloud services and Progent can help you to evaluate the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and resources and ensure that you sidestep the common mistakes small companies make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and IPsec VPN tunnels and to manage iPhones and iPads and Google Android handhelds.
Progent wants to hire staff-level, results-driven Microsoft certified consultants with Microsoft Certified Systems Engineer certification; Cisco certified network consultants who have Cisco CCNP or CCIE certification; security consultants who have CISSP or CISA or comparable security certification; and advanced network design consultants with experience in mobile access, wireless connectivity, high availability, business continuity, data protection, and virtual servers. Progent also is hiring professionals to join Progent's staff of help desk support technicians and off-site troubleshooting experts. In addition, Progent is hiring experienced managers who can perform effectively in our fast-paced, virtual office environment.
Progent's expert support team can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids network disruption, simplifies long-term support demands, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-site upgrades, Progent has the background to complete your move rapidly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design services include expertise with the integration of third-party enhancements of Microsoft Exchange Server 2007 that are best aligned to your business goals.
Progent's UNIX family consulting services provide small companies and developers assistance with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient one-stop consulting firm to help you create and manage a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size organization's production servers in a solution that delivers the maximum level of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization platforms that enable small and midsize businesses with mixed- platform IT systems to economize significantly on the costs of capital investments, infrastructure support, and network administration while benefiting from enterprise-class reliability and an unmatched degree of vendor independence.
Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of wireless access points, tuning Wi-Fi performance by limiting the effect of RF congestion, enhancing wireless uptime with fast auto-failover, and hardening security by detecting threats and filtering traffic content based on user class and location. Progent can help you to configure Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's latest Wi-Fi controller technology.
Progent's Intune consultants can help your company to assess the strategic case for utilizing Intune for administering your web-facing mobile computers including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent can assist you to define policies, set up test systems to confirm the appropriateness of Intune for your network, install Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and troubleshoot your Intune deployment.
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, enhancing and troubleshooting System Center Operations Manager environments and offer companies of any size expert online or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also help you to import and customize SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as both Microsoft and third-party apps and services. Also, Progent can provide fast online or on-premises technical support to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.