Additional Topics of Interest

SharePoint 2016 Federated Search Setup and Support
SharePoint 2016 Power View Professional

Progent's Microsoft-certified SharePoint consultants offer economical remote and on-premises expertise, software development, and technical support services for organizations of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.

Consultant Remote Data Backup and Restore Services
ProSight Data Protection Services ECHO BDR Solutions Troubleshooting

ProSight Data Protection Services ECHO provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital data, apps and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your critical information.

Windows and Solaris Specialist
Immediate UNIX, Windows Specialist

Progent's UNIX family support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

Help Desk Process Computer Consultants
Integration Services Online HelpDesk Call Center

The Helpdesk service delivery model adopted by Progent offers small and midsize organizations an effective option to reliance on independent service individuals by offering broad expertise accessible to numerous support groups, optional 24x7 access to emergency help, fast escalation to world-class experts for handling the most difficult issues, support consistency and dependability, quick follow through overseen by seasoned support managers, a selection of easy-to-use mechanisms for requesting service jobs, and a high level of progress transparency made possible by ticket tracking and accessible via a web portal.

Professionals OS X Technical Support
Mac Phone-based Technology Professional

Progent offers national remote phone support and consulting services for businesses that run Apple Mac environments or whose IT systems feature a combination of Mac with Microsoft products. Progent's consultants can provide macOS and Mac OS X users a variety of IT services such as desktop assistance, upgrading to the current edition of OS X from other earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X applications. Progent can also assist you with iPhone and iPad integration and management, or moving to iCloud services. Online IT help offers maximum leverage for your information technology budget by extending user efficiency and limiting the time charged for computer analysis and repair. Sophisticated online access utilities and experienced service specialists and consultants allow Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be dealt with by telephone or through a combination of phone support and remote access. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM certified security professionals to assist you with the toughest system issues.

24 Hour Setup and Support 64-bit Server
Microsoft Certified Expert 64-bit Computing Consultant Services

Progent's Microsoft-premier engineers can assist your organization to update your workstations from 32 bits to 64 bits. Progent can help your company to understand the costs and benefits of moving to 64-bit PC desktop computing, design an efficient migration process that reduces operational disruptions, and deliver inexpensive, expert remote help to aid your organization to install 64-bit desktop operating systems and applications on your current hardware.

24-7 ransomware business recovery Engineers
LockBit ransomware recovery Professional

Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and rebuild an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

Fedora Linux Consultant Services
Mandrake Linux Engineer

If you are producing Linux-based software in an environment that has Windows-based processors, PCs, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of strategic expertise without the continual hassle of maintaining your company information system. Through the use of automated network monitoring and by delivering remote and in-person assistance when your company needs it, Progent offers an economical solution for maintaining an information network that provides high dependability, security, and performance. Progent's UNIX/Linux developer support services feature comprehensive it outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, 24x7 monitoring services, and Helpdesk outsourcing.

Microsoft Windows 7 Evaluation Specialists
Windows 7 Training Specialists

Progent's Microsoft certified engineers offers remote and onsite consulting services to help you to manage, maintain, and repair computers powered by Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, disaster recovery, remote access, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring and alerts.

Top Ranked Nationwide Support Network Consulting
Microsoft Certified Networking Group Illinois

Progent's Technical Response Center offers national extended hours remote support for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer after-hours telephone support and remote direct computer access to troubleshoot and repair technical problems rapidly and economically. The scope of IT experience available from Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to competent experts as needed. For critical problems, the TRC tries to respond to your call for service within one hour.

Cisco Firepower Firewalls Remote Technical Support
Firesight Consulting Services

Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include centralized control of advanced cybersecurity capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally manage IT ecosystems that include branch offices, data centers, and cloud resources.

ProSight Patch Management Computer Consultant
ProSight Patch Management Integration

ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of vital devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they can impact productivity.

Online Microsoft Project Training Specialist
Online Microsoft Office Training Consulting

Progent's webinars offer small companies the affordability, simplicity, and versatility of web-based learning plus the proven pedagogic methods of experienced teachers who utilize sophisticated technology to reproduce live, interactive learning environments. Progent offers remote education for key desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Project: Dynamics accounting and reporting solutions such as MS Dynamics GP (Great Plains); as well as additional top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.