Business Continuity Support and Service for
Small and Midsize Business Computer Networks:
Barracuda Backup and Disaster Recovery Consultants
Additional Topics of Interest
SharePoint 2016 Federated Search Setup and Support
SharePoint 2016 Power View Professional
Progent's Microsoft-certified SharePoint consultants offer economical remote and on-premises expertise, software development, and technical support services for organizations of any size who intend to migrate to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint.
Consultant Remote Data Backup and Restore Services
ProSight Data Protection Services ECHO BDR Solutions Troubleshooting
ProSight Data Protection Services ECHO provide small and mid-sized businesses a low cost and fully managed service for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast restoration of vital data, apps and virtual machines that have become unavailable or damaged due to component failures, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FINRA, and PCI and, whenever needed, can help you to restore your critical information.
Windows and Solaris Specialist
Immediate UNIX, Windows Specialist
Progent's UNIX family support services provide small businesses and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable mixed-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Help Desk Process Computer Consultants
Integration Services Online HelpDesk Call Center
The Helpdesk service delivery model adopted by Progent offers small and midsize organizations an effective option to reliance on independent service individuals by offering broad expertise accessible to numerous support groups, optional 24x7 access to emergency help, fast escalation to world-class experts for handling the most difficult issues, support consistency and dependability, quick follow through overseen by seasoned support managers, a selection of easy-to-use mechanisms for requesting service jobs, and a high level of progress transparency made possible by ticket tracking and accessible via a web portal.
Professionals OS X Technical Support
Mac Phone-based Technology Professional
Progent offers national remote phone support and consulting services for businesses that run Apple Mac environments or whose IT systems feature a combination of Mac with Microsoft products. Progent's consultants can provide macOS and Mac OS X users a variety of IT services such as desktop assistance, upgrading to the current edition of OS X from other earlier versions of Apple macOS and OS X, plus expertise with Apple macOS and Mac OS X applications. Progent can also assist you with iPhone and iPad integration and management, or moving to iCloud services. Online IT help offers maximum leverage for your information technology budget by extending user efficiency and limiting the time charged for computer analysis and repair. Sophisticated online access utilities and experienced service specialists and consultants allow Progent to handle the majority of network problems without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be dealt with by telephone or through a combination of phone support and remote access. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM certified security professionals to assist you with the toughest system issues.
24 Hour Setup and Support 64-bit Server
Microsoft Certified Expert 64-bit Computing Consultant Services
Progent's Microsoft-premier engineers can assist your organization to update your workstations from 32 bits to 64 bits. Progent can help your company to understand the costs and benefits of moving to 64-bit PC desktop computing, design an efficient migration process that reduces operational disruptions, and deliver inexpensive, expert remote help to aid your organization to install 64-bit desktop operating systems and applications on your current hardware.
24-7 ransomware business recovery Engineers
LockBit ransomware recovery Professional
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and guard your IT environment, help with settlement negotiations with a hacker, and rebuild an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Fedora Linux Consultant Services
Mandrake Linux Engineer
If you are producing Linux-based software in an environment that has Windows-based processors, PCs, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your area of strategic expertise without the continual hassle of maintaining your company information system. Through the use of automated network monitoring and by delivering remote and in-person assistance when your company needs it, Progent offers an economical solution for maintaining an information network that provides high dependability, security, and performance. Progent's UNIX/Linux developer support services feature comprehensive it outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, 24x7 monitoring services, and Helpdesk outsourcing.
Microsoft Windows 7 Evaluation Specialists
Windows 7 Training Specialists
Progent's Microsoft certified engineers offers remote and onsite consulting services to help you to manage, maintain, and repair computers powered by Microsoft Windows 7 and also offers help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, network security, disaster recovery, remote access, smartphone and tablet integration, Wi-Fi network design, and 24x7 system monitoring and alerts.
Top Ranked Nationwide Support Network Consulting
Microsoft Certified Networking Group Illinois
Progent's Technical Response Center offers national extended hours remote support for networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support engineers offer after-hours telephone support and remote direct computer access to troubleshoot and repair technical problems rapidly and economically. The scope of IT experience available from Progent's team of country-wide service engineers allows Progent to escalate even the toughest problems to competent experts as needed. For critical problems, the TRC tries to respond to your call for service within one hour.
Cisco Firepower Firewalls Remote Technical Support
Firesight Consulting Services
Cisco's Firepower Next Generation Firewalls provide a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include centralized control of advanced cybersecurity capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can help your organization to plan and execute an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower firewalls with Cisco's security services to build and centrally manage IT ecosystems that include branch offices, data centers, and cloud resources.
ProSight Patch Management Computer Consultant
ProSight Patch Management Integration
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of vital devices that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT management staff and your assigned Progent engineering consultant so that any potential issues can be addressed before they can impact productivity.
Online Microsoft Project Training Specialist
Online Microsoft Office Training Consulting
Progent's webinars offer small companies the affordability, simplicity, and versatility of web-based learning plus the proven pedagogic methods of experienced teachers who utilize sophisticated technology to reproduce live, interactive learning environments. Progent offers remote education for key desktop applications including elements of Microsoft Office such as Microsoft Excel, Word, Access, and Project: Dynamics accounting and reporting solutions such as MS Dynamics GP (Great Plains); as well as additional top desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
An index of content::
Catalyst 3560 Switch Technology Consulting
Catalyst 6800 Switch Engineer
With Catalyst switches for small and medium-sized companies, Cisco enables organizations to gain the full advantages of bringing intelligent services to their IT infrastructures. Cisco's Catalyst switch technology makes it possible to enable features that make your IT network sufficiently available to accommodate time-critical requirements, scalable to support future growth, secure enough to guard restricted information, and designed for prioritizing and managing all traffic to optimize system operations. Progent's CCIE certified consultants can show you how to select and deploy Cisco Catalyst switches that make sense for your business. In addition, Progent's CISA certified security specialists can help you create a strategic protection plan and set up Cisco Catalyst switches so they help enforce your security strategy. Cisco Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2950 switches, Cisco Catalyst 3560 switches, Catalyst 4500 switches, and Catalyst 6500 Series Switches.
Network Engineer Fortinet Firewalls
Fortinet 4000 Series Firewalls Integration Support
Fortinet next-generation firewalls are industry leaders in offering top performance for encrypted data inspection. Progent's Fortinet firewall experts can assist you to deploy your Fortinet FortiGate firewalls to safeguard your digital resources at the enterprise perimeter, within the data center, at branches, and at the cloud edge.
Software patch management Consultancy
24x7 Server patch management Consult
Progent's support services for software/firmware update management offer businesses of all sizes a versatile and cost-effective alternative for evaluating, testing, scheduling, implementing, and documenting software and firmware updates to your servers, peripherals {like printers and scanners, infrastructure appliances like switches and Wi-Fi APs, and IoT devices like sensors and robotics.
Consulting Network Management Outsourcing
Small Business Network Management Services Consultancy
Progent's ProSight portfolio of managed IT services are geared to provide organizations who have small in-house network support teams with low-cost help from enterprise-class management platforms and consulting experts. Advantages of Progent's ProSight line of managed services include predictable network management expenses, smart automation of routine administrative processes, continual adoption of the latest information technology, graceful transition from legacy systems to current solutions, improved alignment of information technology with business objectives, guidance from veteran IT consultants, and allowing management to concentrate on business issues instead of fast-evolving computer technology.
24-Hour Consultant LifeSize 220 Series Telepresence
Polycom ATX Telepresence Consultants
Progent offers the support of a veteran specialist with years of hands-on experience configuring, managing, and enhancing telepresence systems from top-tier suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal IT management group, your Internet Service Provider, and your telepresence technology supplier to assist your organization maximize the strategic value of your telepresence ecosystem.
Forefront TMG 2010 Consultants
Award Winning Remote Technical Support Forefront Network Inspection System
Microsoft Forefront Threat Management Gateway is based on the proven security technologies of ISA Server and provides a easily managed web gateway that delivers a single-server solution for a variety of security functions including an application and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, plus HTTP/HTTPS inspection. Forefront Threat Management Gateway 2010 includes comprehensive web security reporting features, permits custom reporting powered by SQL Server, works with Active Directory to streamline authentication, and can be installed as a virtual server to cut expenses and improve recoverability. Progent's Microsoft consultants can assist you to design and execute test and production deployments; integrate Microsoft Forefront Threat Management Gateway with Windows 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server, and SharePoint; install Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and repair services. Progent can also help you to migrate economically to Forefront Threat Management Gateway from any version of ISA Server.
SQL Server Capacity Planning Coder
Microsoft SQL Consultant Services
Progent's certified SQL Server developers and DBAs can provide online expertise to help organizations of all sizes to build, manage, and maintain applications powered by the Microsoft SQL Server RDBMS platform and Microsoft's .NET framework. Progent's SQL Server experts can provide support for any element of the application life cycle in environments that can include small office databases to VLDB applications and data warehousing.
SCCM Endpoint Protection Troubleshooting
SCCM Central Administration Site Onsite Technical Support
Configuration Manager automates software provisioning at scale, streamlines compliance settings management, keeps track of network resources, guards against corporate data leakage, performs health monitoring, enables secure self service, and delivers a single point of control for managing mixed-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud specialists can assist you with any facet of planning, installing, operating and repairing a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Core Routers Computer Engineer
ISR 900 router Technical Consultant
Cisco offers a full array of routers including appliances designed to deliver the protection, bandwidth, and reliability required by organizations ranging from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
Remote Support Network Engineering Careers
Remote Support Network Professional Open Positions
Progent's company culture will allow you to become a better consultant by enhancing your technical knowledge and increasing the loyalty of your clients. Progent delivers this promise by attracting the top consulting experts for you to work with, providing a state-of-the-art system architecture, using proprietary software tools to enable the highest level of support, and by optimizing proven business structures for finding and keeping customers.
Top Quality Technology Professional ProSight Virtual Machine Hosting
ProSight Virtual Hosting Services
Progent's ProSight Virtual Hosting service offers advanced virtual server technology, a world-class data center facility, and the technical expertise of Progent's Microsoft-certified consulting group to provide small companies with a complete information technology outsourcing alternative that enhances network dependability and protection, reduces management hassle, and saves money. With Private Cloud Hosting, a smaller company can have each of its software platforms and key business application servers supported within a secure and reliable data center on a fast, high-availability virtual server set up and maintained by Progent's network support professionals.
Professional Microsoft Teams VoIP
Microsoft Teams with Exchange Online Consulting Services
Progent can help you to design an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and troubleshoot a cloud or hybrid deployment of Microsoft Teams. Progent can assist you to integrate Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PSTN gateway.
Forefront Network Inspection System Onsite Technical Support
Forefront Threat Management Gateway 2010 Information Technology Consulting
Microsoft Forefront TMG 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a easily administered web gateway that acts as a one-server platform for a variety of security functions including an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, and HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting features, allows custom reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut expenses and enhance availability. Progent's Microsoft engineers can assist you to plan and execute pilot and production deployments; interface Forefront Threat Management Gateway with Windows Server 2008, AD, SQL Server, Exchange Server, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
NodeZero Certified PEN Testing Security Audits
Biggest NodeZero Cybersecurity Pen Testing Audit
Progent's certified cybersecurity experts can perform NodeZero-based threat assessments to verify your security monitoring and protection tools and policies are properly set up and effective.
CISM Security Security Migration Consultants Small Business
Small Office Computer Consulting
Progent is a pioneer in economically providing world-class network support to small businesses. Progent's success in handling the IT support needs of the chronically underserved small business market is the cumulative outcome of major technical and operational innovations that have removed much of the conventional costs out of administering IT service, added unmatched professional expertise into the support mechanism, and significantly accelerated the solution cycle.
24/7 Integration Services Ekahau Wi-Fi Network Design
IT Services Ekahau Wi-Fi Planning
Progent's Ekahau-certified Wi-Fi experts can help you to design, deploy, optimize, manage and troubleshoot a Wi-Fi solution adapted to your environment. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for on-premises RF signal analysis.
Dynamics GP Specialists
Microsoft Financial Software Network Consultants
Key characteristics of Dynamics GP software include a modular structure that allows you to license only the functionality you require, a standards-based architecture built on Microsoft technologies to secure your investment and provide a highly integrated environment, enhanced reporting services that permit you to track all operations, revenues and expenses and sales patterns, compatibility with Microsoft Office to speed access to business data, the capability to process information from virtually any db software or workstation application into Microsoft GP/Great Plains, plus an open architecture that makes it easy to develop custom applications. Progent can show you how to set up and support a reliable, secure server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to show you how to convert the advanced features of Dynamics GP/Great Plains business accounting software into a productive business solution.
Exchange 2019 Integration Onsite Technical Support
Exchange 2019 and Skype for Business On-site Technical Support
Progent can help your organization in any facet of your migration to Microsoft Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing high availability infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and implementing Hyper-V virtualization; setting up HLB; setting up DAG groups with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with Microsoft 365 and setting up Outlook.
Microsoft Solutions Framework Project Methodology Software Consulting
Microsoft Solutions Framework Project Methodology IT Support
Progent's staff of Microsoft and Cisco Certified experts average more than ten years of real-world professional background, in the trenches of network support, executing a wide variety of technical tasks for an extensive mix of clients. Each Progent support professional shares a proven collection of individual best practices that are incorporated into company-wide best practices training that Progent instills in its support staff. This ensures that you get not just expert IT help, but also a support engineer with proven methods for using technical knowledge to fix actual IT problems quickly.
Small Office Consultancies
Small Office Administration
Progent is a leader in affordably providing world-class network support to small companies. Progent's achievement in addressing the network service requirements of the historically underserviced small business sector is the combined outcome of key technical and operational breakthroughs that have eliminated much of the conventional costs out of managing IT service, added unprecedented professional expertise into the support system, and significantly streamlined the solution process.
Microsoft Certified Partner Remote Support SCVMM 2016 Hyper-V Clusters
VMM 2016 Console Consulting Services
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network management products and is designed to offer a unified mechanism for configuring and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help organizations of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to migrate smoothly from older versions of VMM, develop processes for building and deploying VMs and VM hosts, design fault-tolerant scale-out clusters, connect your private cloud infrastructure with public clouds, configure virtual switches, write and refine PowerShell scripts, and help you assess the strategic business benefits of new capabilities like Storage Spaces Direct and Host Guardian Service. Progent's virtualization experts can provide world-class Windows Hyper-V consulting and VMware ESXi support.
Microsoft 365 Management Professional
Microsoft 365 Mac Integration Help and Support
Progent can assist your business to evaluate the many subscription plans offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and maintain hybrid ecosystems that transparently integrate local and cloud resources.
Immediate ASP Programming Firm
Oracle 11g Upgrade Consulting
Progent's expert software programmers, database architects, and project management consultants can assist large businesses to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for high-level planning and project co-ordination or Progent can help customers fill in expertise gaps by offering relational database designers and software programmers skilled in developing RDBMS applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to incorporate SharePoint with additional data sources like SQL Server and Office Excel to create data-driven intranets and web portals. Progent also can provide experience with web development technologies and can assist businesses to create, expand, repair, or migrate web applications to utilize the most current web technology.
Immediate SQL Server 2016 Data Warehousing Computer Consultant
Support SQL Server 2016 AlwaysOn Availability Groups
SQL Server 2016 introduces significant enhancements in speed, capacity, security and compliance, high-availability, BOYD integration, and built-in business intelligence. Innovations include PolyBase for handling SQL and NoSQ files simultaneously for big data applications, Hadoop support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist organizations of any size to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and SCOM.
Citrix OpenCloud Access Configuration
Citrix VDI Online Help
Citrix offers a comprehensive family of platforms that deliver enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Essentials. Progent's Citrix-certified engineers can assist your company to evaluate the strategic advantages of Citrix technology and show you how to plan, test, implement, troubleshoot, and support Citrix virtualization platforms.
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