Progent offers Windows Cluster Server assistance to help your business utilize non-stop server clusters that can deliver 24x7 uptime. Clustered Windows servers for high-availability networks include Windows Cluster Server, SQL Cluster, and Exchange Cluster Server. By assisting you t plan zero-downtime clustered server solutions based on Windows Server Cluster 2003, Progent's Certified Windows consultants make sure that your non-stop clustered servers are set up to maximize the competitive value of your computer system.
Progent's ProSight portfolio of managed IT services are intended to offer organizations who have small in-house network administration and support teams with affordable access to world-class management platforms and consulting experts. Advantages of Progent's ProSight catalog of managed IT services include fixed IT management costs, automation of common management tasks, continual adoption of the latest technology, graceful migration from older technology to modern solutions, improved alignment of information technology with business goals, guidance from veteran network consultants, and freeing up management to focus on business rather than fast-evolving information technology.
Progent's Technical Response Center provides national remote help for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier support engineers offer telephone help and online direct network access to isolate and resolve technical problems quickly and affordably. The breadth of technical expertise available from Progent's team of country-wide service engineers makes it possible to escalate even the toughest network issues to appropriate specialists as required.
Progent's Microsoft-certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, tune your infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, educate your IT support staff, create a corporate-wide security plan, automate IT management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Progent can provide cost-effective remote consulting to assist businesses to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3, and Amazon Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness assessment, architectural design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Progent's application experts offer in-depth support, custom development, integration assistance, and webinar classes for leading business applications covering vital areas including ERP, general accounting, management analytics, web application development, and the Microsoft Office family of business productivity software. As a Microsoft Partner with years of background providing advanced consulting and troubleshooting services online, Progent can help small businesses throughout the United States to save the lost productivity and fees associated with travel and on-premises visits without compromising the high quality of consulting services.
Remote management cards offer IT managers full control of a server without the requirement for an on-site presence. Using remote management cards, all console screen data plus keyboard and mouse functionality are exported to a remote session to an IT expert who can be situated anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to design, deploy, and support a fault-tolerant company network that includes remote management cards and Progent can use these remote server management cards to provide low-cost remote technical assistance. Progent has experience with a number of remote server management cards including Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.
Progent's experts can provide Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows environments, Microsoft Entourage and Exchange Server expertise, network protection services, and custom training. Progent can help clients to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can offer expertise with Apple Mac applications. Progent can also help your business with iPhone support and Apple iPad management, or moving to Apple's iCloud services. For computer networks built exclusively on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the difficulty of designing, integrating and supporting a network environment that is available, secure, fast and able to achieve your company's business goals.
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior analysis tools by SentinelOne to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and email phishing, which easily get by traditional signature-based AV products. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a unified platform to address the entire threat lifecycle including blocking, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against newly discovered threats.
Systems Management Server offers added functionality for change and configuration management of Windows-powered networks via introducing Feature Packs. Feature Packs reduce the net administrative costs of managing and deploying software products by making it simpler to install system images, manage mobile devices, and operate management utilities. In addition to alerting you about techniques to save management expenses by deploying SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and implement IT tasks involving areas that Feature Packs are designed to make more efficient. Progent's adoption and update services can minimize cost and eliminate business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible processes and policies to manage PDAs and smart portable phones so your mobile workforce remains efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to develop a security strategy that includes policies, processes and technologies to keep your IT network safe.
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can broaden their market, reduce their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
Progent can provide you with application developers who can modify your Microsoft Dynamics ERP, MRP, and accounting system packages to match your particular company requirements. Progent's Microsoft-certified consultants provide experience in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers expert e-Commerce integration services for safe, company-wide information sharing plus integration with Customer Relationship Management programs.
Even if your company has a small computer services group and a modest IT budget, your information network can still feature the same high reliability and responsiveness that once required a substantial internal support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT consultants, the most recent system management software for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your vital business applications and hardware up and running.
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Progent offers the expertise of Microsoft-certified consultants and seasoned database application programmers, DBAs, project management experts, Cisco-certified network architects, disaster recovery planning specialists, and certified data security professionals to assist your business to assess the potential advantages of SQL Server 2012 for your organization, set up pilot systems at your datacenter or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other database solutions, and configure an efficient and secure IT infrastructure that lets you maximize the business benefit of SQL Server 2012.
Progent can assist your it team to plan and manage hybrid environments that support Windows and Linux systems and apps in both cloud-centric solutions or in hybrid architectures that combine on-premises resources along with public cloud services. To assist you to integrate public cloud services with physical datacenters, Progent can provide a range of public cloud migration support services that include Microsoft Azure hybrid cloud design and deployment services, Amazon AWS cloud integration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of background delivering advanced consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Progent's Microsoft-certified consultants offer remote or onsite support to help businesses of all sizes to plan, deploy, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager. Progent can help you to migrate from earlier versions of Data Protection Manager or from another backup/recovery system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud, or hybrid datacenters. Progent offers occasional support for fixing especially stubborn issues, or comprehensive project management support. Progent can also help your business to design Data Protection Manager into a comprehensive disaster recovery strategy.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and safeguard data about your IT infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save up to half of time wasted searching for vital information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents required for managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're planning improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you need as soon as you need it.
E-Mail Guard is Progent's affordable anti-spam and virus protection service that gives small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT systems. E-Mail Guard is powered by Postini's perimeter management technology, a full library of web-managed antispam and antivirus services that ward off email assaults before they can penetrate the network firewall. Perimeter Manager also allows administrators track and manage their email application, irrespective of server vendor, hardware technology, or data center location.
Progent's Microsoft certified experts provide a range of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting package and business management solution built, like all Microsoft financial solutions, on the expandable and familiar platform of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial products in the Microsoft Dynamics GP line, provides an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is easy to install and configure, and with its modular approach you are able to license only the capability you currently require, with the ability to expand clients and enlarge functionality when necessary. Progent's Dynamics GP/Great Plains Software consulting engineers can help you deploy, customize and manage Dynamics GP/Great Plains 2010 and also earlier editions of Dynamics GP.
Progent's certified consultants can assist you to evaluate the benefits of Windows Server 2012 R2 for your company, create test systems and rollout strategies, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support staff, develop a corporate-wide security plan, streamline network management, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Remote 24x7 monitoring, automated alarms, and periodic analytical reporting are crucial to maintaining the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can get a degree of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management solutions delivered as low-cost services created to help you to detect and fix a an array of network issues before they can disrupt productivity.
Progent can assist your business in all facets of your upgrade to Exchange 2016 such as planning HA infrastructure for a local, cloud-based or hybrid deployment; licensing requirements for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent's CISSP-certified cybersecurity experts can assist businesses of all sizes with any aspect of information system security. Progent can help create efficient security systems that protect a small business against advanced threats or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that accommodate local, online, and mobile users accessing IT resources distributed over a mix of physical datacenters and various clouds.
Progent can assist you with any stage of Microsoft Azure migration such as requirements definition, readiness assessment, solution design, pilot testing, deployment, automated management, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance validation. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN tunnels so that your clients can securely access to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly combines on-premises datacenters with Azure services.
Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all facets of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Help Desk services are offered at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
Progent's Cisco-authorized IT consultants can help you build an economical, 24x7 Internet configuration architecture that can deliver 24x7 Internet connectivity via a wide array of fault tolerant Internet network technologies including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to show you how to apply the most current techniques for fault tolerant Internet access to implement an economical, fully redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability.
Progent's Cisco-authorized IT experts can show you how to build an affordable, fault tolerant Internet configuration architecture that can achieve non-stop Internet access through a wide array of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE consultants to show you how to utilize the most current technology for high availability Internet access to implement a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet connections.
Progent can assist you in any and all phases of your upgrade to Exchange 2016 such as designing high availability system topology for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Progent's application developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or update .NET applications rapidly and affordably.
Progent's Power BI experts can help your business to design, install, maintain, update or debug your Power BI environment. Progent's database experts can help you to prepare your target data for Power BI reports and dashboards. Progent can help you build and manage an onsite, cloud, or hybrid environment to run Power BI.
Progent's staff of Microsoft and Cisco Premier experts average more than ten years of real-world professional experience, at the front lines of network service, performing a wide variety of technical projects for an extensive mix of customers. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent instills in its consulting personnel. This ensures that you get not only expert technical skills, but also a consultant with field-tested approaches for using technical knowledge to solve actual IT problems efficiently.
For small and midsize businesses, network security and information assurance and compliance is excessively complex to stay ahead of but too dangerous to overlook. The largest largest institutions have been breached, and the leading cloud service providers have occasionally been knocked out. It seems like there's no place to run. Progent makes it affordable for small and midsize organizations to carry out critical IT security tasks effectively by providing the advantage of billed time to the closest minute with no minimum billing for online support. This means you have the help of a world-class information expert to provide just the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist your business with any level of system security including security assessments, virus screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a comprehensive security strategy.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent delivers the services of Microsoft and Cisco-Premier IT support experts to show clients economical ways to help companies optimize the value of Microsoft and Cisco technology. For environments that range from small offices to nationwide corporations, Progent's expert consultants can help you improve your information system's e-mail infrastructure, security, availability, throughput, and network administration.
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement an efficient migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid deployment model. Windows Server 2019 offers major improvements in capacity, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and container support.
With virtual server technology, businesses are able to run many virtual servers on a single physical server. Virtual server technology allows companies to gain all the benefits of server segmentation, while avoiding the expense associated with buying additional server equipment. Virtual servers are also the critical technology for private clouds, which offer major benefits including reducing the costs of capital equipment, datacenter facilities, and administration while improving information protection, system availability, and disaster recovery. Other important server management technologies are server monitoring utilities, Microsoft WSUS, and remote server management hardware. Progent's professional server management specialists can assist you in all aspects of server consolidation and administration to enable your company to cut costs and save time.
Progent can provide cost-effective online and onsite consulting to assist organizations of any size to move any part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's cutting edge AI and machine learning technology. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, testing, deployment, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance.
Progent's application experts can provide in-depth consulting, custom programming, integration help, and webinar classes for leading applications covering key areas including ERP and MRP, financials, business analytics, web commerce application design, and the MS Office suite of business productivity software. As a Microsoft Partner with decades of background delivering advanced consulting and troubleshooting support remotely, Progent can assist small businesses anywhere in the U.S. to avoid the time and expense related to travel and on-premises activity without compromising the effectiveness of technical support.
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have specific mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help you with any phase of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is completed on schedule and within budget.
Cisco's wireless VoIP phones are industrial-grade Wi-Fi handsets intended for workers who are mobile within campus, hospitality, retail or other environments where IT management wants portable phones that offer more administrative control, data security and ruggedness than is possible with the BYOD mode of mobile collaboration. Creating solutions with Cisco's wireless IP phones typically demands that IT teams configure and fine tune numerous key pieces of your wireless infrastructure such as wireless access points, routers, Cisco wireless LAN controllers, and call management software. Progent's certified consultants can provide remote and onsite support to help you create and manage a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the set up of an IP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.
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Mid-sized companies can get all the benefits of Microsoft Operations Manager and have fast availability of Progent's Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced IT support packages, mid-size organizations can choose a simple co-sourcing service program based on Operations Manager 2007 with network monitoring, automated warnings, comprehensive reporting, Help Desk support, and online troubleshooting. For businesses with line-of-business applications who need zero-downtime networking, Progent can provide a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager 2007 to offer medium-size company information systems enterprise-class availability, protection and performance.
Progent's Microsoft-certified consultants can assist businesses of any size to follow best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; design, implement, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can help you to move from a legacy edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can help you to enhance and troubleshoot your existing SCVMM environment to make sure you get the highest possible business value.
DoubleTake/Carbonite Software offers a selection of products intended to deliver small and midsize companies a range of cost-effective alternatives for backing up and recovering business-critical workloads such as Microsoft Exchange, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth experience incorporating DoubleTake/Carbonite products into small company IT networks to achieve a high state of fault tolerance and disaster recovery readiness at a budget-friendly cost.
Progent offers high availability load balancing support covering network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery products such as Cisco Content Engine. non-stop load balancing vendors for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and LocalDirector 400 series, and F5 Networks BIG-IP.
Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that enables the fast creation of a new generation of enterprise-class applications that can give your business a significant competitive advantage. SQL Server provides built-in support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server solutions that are well connected with other applications based on Microsoft's .NET platform.
The complexity and integration requirements of Microsoft Windows Servers calls for a network consulting team with hands-on expertise and in-depth knowledge in designing and building seamless, comprehensive network technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft technology, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic objectives. Progent's consulting services can help you with designing, installing, managing, and supporting Windows Server systems that maximize the business value of your IT system. Progent's consultants can help you with Windows 2008 R2 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows Vista and other desktop clients.