If your organization does not require urgent online support but expects to require technical services with your information system in the near future, you can save time and money and guarantee that the right IT skill will be available when you need it by contacting a Progent sales specialist and registering as a client. For details, call 800-993-9400 or email information@progent.com.
Progent's expert programmers, database architects, and program managers can help large businesses to complete development projects for Microsoft Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include access to veteran program managers for advanced planning and program co-ordination or Progent can help customers fill in expertise gaps by offering database designers and software programmers skilled in developing RDBMS applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint experts can assist clients to integrate SharePoint with other data sources like Microsoft SQL and Excel to create data-intensive intranets and web portals. Progent also offers expertise with multiple web development tools and can assist clients to build, enhance, repair, or port web applications to take advantage of the most current web technology.
Cisco's PIX Series firewalls have been discontinued and Cisco might not support these legacy devices. Progent still offers consulting support for Cisco's PIX firewalls to help you with maintenance and Progent can also help you determine whether to migrate to the latest firewall technology from Cisco. Progent's Cisco-certified specialists can help you design and carry out an efficient upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the spread of an active ransomware breach. Call 800-462-8800
MS Communications Server delivers IM and Real Presence in a scalable, world-class solution featuring advanced protection, seamless integration with other Microsoft software, an extendable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Communications Server offers lower costs and improved operational efficiencies, increased worker productivity, and better intellectual property protection. Microsoft Communications Server 2007 has been superseded by Lync Server, which itself has been replaced by Skype for Business. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support and troubleshooting help for your Office Communications Server 2007 environment and can help you to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and carry out a smooth upgrade that will add significant strategic value to your information network
The current Cisco ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX or ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800
Progent can help small and medium-size companies to implement efficient remote endpoint management systems for maintaining endpoint devices used by an offsite workforce.
For Windows desktop and application virtualization, Progent offers the expertise of a Citrix XenDesktop consultant who can assist your company to design a XenDesktop environment that maximizes the strategic value of your IT network; integrate XenDesktop technology with your servers, end-user computers, and peripherals; upgrade your existing virtual desktop software to the latest releases of XenDesktop; and provide comprehensive remote technical support. Progent can also instruct your IT staff to adhere to industry leading practices to manage your XenDesktop solution effectively.
Progent's Microsoft and Cisco certified Consultants offer several ways to help medium-size and large companies develop an efficient and productive internal Computer Support Help Desk. Progent's help desk consulting services include ROI evaluation, process analysis and enhancement, executive reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Deployment Services help businesses sift through the various high-quality Help Desk software packages on the market and determine which products might be too costly, miss key capabilities, or align badly with your company's business goals. Progent also offers short-term staffing for companies who want to reinforce their internal Help Desk team for special tasks or to fill in for vacationing or incapacitated personnel.
Progent offers national online phone support and troubleshooting services for businesses that run UNIX or Linux networks or whose information systems include a mix of UNIX/Linux and Microsoft products. Remote technical support provides optimum leverage for your information technology dollar by protecting client efficiency and limiting the time billed for network analysis and repair. Sophisticated remote access tools and experienced technicians and consultants combine to enable Progent to solve the majority of network issues without wasting time and money by traveling to your site. In the vast majority of situations your network issues can be remediated by telephone or via a combination of telephone support and online network analysis. Progent can make available Cisco CCIE infrastructure experts and CISSP and ISSAP certified security specialists to assist you with the toughest network problems.
Progent's Solaris family support services offer small businesses and software developers help with administering and maintaining Sun Solaris environments that run with Microsoft-powered networks. Progent offers your organization access to Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of expertise provides you with an easy one-stop source to help you build and manage a protected and reliable mixed-platform network and communications solution that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with major versions of UNIX such as Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the spread of an active ransomware breach. Call 800-462-8800
Progent's Mac support consultants can assist you with a broad range of network infrastructure issues such as network architecture, off-site and mobile access, internetwork communication, protection, and new technologies such as Voice over IP and high-speed wireless connectivity. For company networks built solely on Mac OS X or for environments that use a combination of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and size to handle the complexity of planning, integrating, and maintaining a system architecture that is reliable, safe, productive and aligned with your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan storage area network systems. Progent can also provide certified professionals to help you with Cisco routers and switches.
Microsoft Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and introduces important innovations as well as a redesigned structure. These enhancements affect vital areas like manageability, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and productivity. Progent's certified Exchange 2013 consultants can help you evaluate the potential advantages of upgrading to Exchange Server 2013, design an efficient validation and deployment strategy, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management services for Microsoft Exchange Server 2013.
Progent's Cisco-certified CCIE experts can assist your business to set up, manage, upgrade, optimize and troubleshoot Catalyst switches. Progent can also assist your business to harden the security of Catalyst switches and move smoothly from legacy switches to current devices.
Progent's experienced ransomware recovery experts can help your business to reconstruct an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Progent's Microsoft-certified consultants can provide low-cost online and on-premises support to carry out your upgrade to Microsoft Exchange Server 2010, generate extensive documentation of your new email environment, educate your IT team and end users to get them up to speed rapidly on Microsoft Exchange 2010, and offer continuing management services and technical help. Progent's consultants can also help you migrate from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Cisco's Catalyst family of wireless controllers streamline the management of wireless LANs by unifying the provisioning and control of wireless APs, optimizing Wi-Fi performance by limiting the impact of radio frequency congestion, improving wireless uptime with fast failover, and hardening data security by identifying cyber threats and filtering traffic content according to user class and locale. Progent can help you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or implement an efficient upgrade to Cisco's modern wireless controller solutions.
Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity verification on iOS, Google Android, and other personal devices.
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to help organizations of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model. Progent can assist you to assess the value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can assist you to benefit from the many innovative high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Progent can assist you to evaluate the wealth of subscription plans available with Microsoft 365, formerly called Office 365, and configure your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly integrate on-premises and cloud-based products and services.
Progent can help you in any phase of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 Core as a host for Exchange; planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; building DAG groups with MCDB solid-state caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Progent's Microsoft-certified consultants can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout plans, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support team, develop an enterprise-wide security strategy, automate network administration, help with application development, and generate and test a DR/BC plan.
Progent has 20 years of background helping small and medium-size companies to plan, implement, optimize, manage, and debug IT networks that support a remote workforce.
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2003 migration plan that avoids network downtime, simplifies long-term support demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange 2003 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.
Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite services to assist you to design, deploy, manage and debug a comprehensive backup/restore solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Progent's Data Center professionals can help you select high availability data centers that meet the specific needs of your company. High availability off-site data centers are particularly attractive to small businesses because of their affordability and convenience compared to pursuing a do-it-yourself approach. Trying to create an in-house data center with even a basic degree of fault tolerance is too costly for typical small businesses. Progent can show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a complete array of consulting and support services.
Progent can provide affordable online consulting to help businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, configuration, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
Progent's certified SharePoint Server 2019 and SharePoint Online experts offer affordable online and on-premises consulting, application development, and technical support services for organizations of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can help customers design and execute an efficient upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates onsite and cloud infrastructure into a seamless information management system.
Progent's Data Center professionals can show you how to find high availability data centers that meet the particular requirements of your company. Fault tolerant off-site data centers are particularly appealing to small organizations because of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Trying to design an in-house data center with even a basic degree of fault tolerance is too expensive for typical small companies. Progent is ready to show you how to get all the benefits of non-stop data centers and fault tolerant colo sites by offering a complete range of engineering and maintenance services.
Progent offers organizations of any size expert support for Intrusion Protection Systems and IPsec VPN technology from leading firewall and VPN security vendors including Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can help you create a detailed security plan and select the right products from a variety of suppliers to achieve your security goals while staying within your budget limits.
Progent's work environment will allow you to become a more capable professional by enhancing your technical knowledge and boosting the loyalty of your customers. Progent delivers this commitment by attracting the top consulting experts for you to work with, providing a state-of-the-art system infrastructure, running specialized software tools to deliver the maximum level of support, and by optimizing proven business structures for finding and maintaining clients.
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or enhance .NET apps quickly and affordably.
Progent's certified security experts can perform NodeZero-powered penetration tests to verify your security monitoring and protection tools and policies are correctly configured and effective.
Progent's managed services for software/firmware update management offer businesses of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and documenting updates to your servers, endpoints printers, infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and robotics.
Progent's IT outsourcing packages provide economical computer support for small organizations. Whether it includes designing network architecture, setting up an internal Help Desk or using an outside one, deploying an updated email system, monitoring your network, or developing an on-line business solution, outsourcing your network technical services can reduce costs and minimize uncertainties, permitting IT service budgets to grow in a more linear and controlled fashion than is possible by building up a bulky, knowledgeable in-house network support staff. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a secure and highly available network foundation for your critical applications based on Microsoft Windows.
Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability client access services; planning, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
For custom program creation, Progent can supply programming consultants to write line-of-business software in areas such as commercial transaction webs, web development, Microsoft Dynamics packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progent's consultants can use Microsoft IIS to create custom eCommerce applications powered by Microsoft ASP.NET. In addition, Progent can provide expertise in a wide range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized development based on any Microsoft development platform.
Progent's certified Microsoft Office and Microsoft 365 consultants can help companies to integrate Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and OneNote into a seamless productivity solution that provides fast return on investment and enables better business results. Progent can assist your company to integrate Microsoft Office or Microsoft 365 apps with one another and with additional key Microsoft technologies including SharePoint, Exchange Server and Microsoft SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility problems with different versions of Office desktop and offers customized online training to individual users or groups.
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid environments, educate your IT support staff, develop a corporate-wide security plan, automate network management, assist with creating applications, and generate and test a disaster recovery/business continuity plan.
Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts, networking, storage systems, and library resources; design, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help you to move from a legacy release of SCVMM or from a third-party management platform, and Progent can help you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you get the highest possible return on investment.
Progent's Wi-Fi site survey services assist you to plan, install and troubleshoot a Wi-Fi network optimized for your facilities, providing you a wireless solution that delivers the coverage, performance, capacity, QoS, data protection, and hand-off ability your business requires. Wi-Fi site survey services from Progent include remote predictive analysis for designing a Wi-Fi LAN and on-premises site survey services for confirming, tuning, and troubleshooting an operational wireless network.
Microsoft 365, previously branded Office 365, is Microsoft's extensive suite of productivity apps and cloud-hosted services offered on a subscription basis. Microsoft 365 apps and cloud services are offered in a variety of subscription plans intended for customers ranging from individuals and households to enterprises. Progent offers fast and affordable remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can help you to evaluate the many subscription plans available with Microsoft 365 and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid solutions that seamlessly combine on-premises and cloud-based resources.
Progent's ransomware experts can help you to assess your ransomware vulnerability, monitor and guard your IT environment, help with settlement negotiations with a hacker, and restore a network victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Nexus series switches are designed to deliver the speed, expandability, dependability, cloud readiness, capacity, data protection and ease of management required to act as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants are available to provide remote and on-premises consulting and troubleshooting services to assist you to design an efficient switch topology, set up pilot environments to confirm your switching solution, deploy Nexus switches, create and implement appropriate policies, run security vulnerability tests, configure advanced monitoring and alert systems, consolidate network resources through virtualization, troubleshoot switching and routing problems, maximize performance, plan for expected growth, and take advantage of the powerful high-availability (HA) features incorporated into Nexus family of switches. Progent can also assist you to migrate efficiently from outdated Nexus switches or Catalyst switches to current Nexus switches.
Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and migration plans, optimize your infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support, staff, create an enterprise-wide security plan, automate IT administration, assist with application development, and build and validate a disaster recovery/business continuity plan.
Progent has put together two low-cost service bundles intended to allow small businesses to receive a professional security assessment from a certified security consultant. With Progent's External Network Security Inventory Scan, a security expert administers a comprehensive examination of your IT infrastructure from beyond your company firewall to determine possible weaknesses in the security posture you present to the outside world. With Progent's Internal Security Inventory Checkup, a security engineer runs a system scan from a secure machine inside your firewall to uncover vulnerabilities to internal assaults. Both security inventory packages are set up and run from a secured external site.
Progent's Wireless Consulting Services offer a fast, economical option for businesses of all sizes to integrate, manage, monitor and repair the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you plan and install appliances like Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Progent has two decades of background helping small and medium-size companies to design, deploy, optimize, administer, and debug computer networks that support an at-home workforce.
Progent's Cisco certified network infrastructure consultants can assist you to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
Progent can assist you to design a migration to Teams from Skype for Business Online or Lync Server and configure, administer, and troubleshoot a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
Progent's Microsoft-certified professionals average over 10 years of background providing unified communications solutions for customers ranging from small offices to global enterprises. Progent offers affordable support for all editions of Microsoft Exchange Server to strengthen email and virus security, configure fault tolerant email systems, and implement remote and mobile email connectivity. Progent's Microsoft Exchange support services can assist you in planning and implementing a move from a legacy SMPT server or older Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2019 Server. In addition offers integration help for Windows 10 and Windows 11 clients running Outlook and can help you configure Microsoft Outlook Web App (OWA) for all major web browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.