Consulting and Technical Support for BlackBerry Solutions
BlackBerry wireless PDAs were at one time one of the most popular products for achieving location-independent access to email, calendars, web applications, and other critical business information. Progent can provide Barueri-Alphaville, São Paulo companies support from BlackBerry-certified experts who can help businesses to manage existing BlackBerry environments or migrate efficiently to a modern smartphone solution.
As the sophistication of small company networks has increased, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, successful integration and support of RIM BlackBerry solutions has grown more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small organizations frequently turn to external support firms who offer expertise in RIM BlackBerry installation and maintenance.
Progent offers the expertise of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the necessity for an in-house BlackBerry solutions expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies an affordable solution for integrating BlackBerry products productively into their information network.
Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and email systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined administration tools to enable you to track and support BlackBerry devices throughout your company, recommend security policies that make sense for your business, develop custom mobile applications, and make sure that your IT network architecture is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered rapidly and safely.
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
Progent locations in São Paulo Metro
||Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
|+55 (11) 3181 7794
||Barueri-Alphaville Network Support Services
||R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
|+55 (19) 3500 2542
||Campinas Network Support Services
||R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
|+55 (11) 3181 7402
||Guarulhos Network Support Services
||R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
|+55 (11) 4230 0538
||Jundiaí Network Support Services
||Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
|+55 (13) 4040 4457
||Santos Network Support Services
|São José dos Campos
||Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
|+55 (12) 3600 2496
||São José dos Campos Network Support Services
||R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
|+55 (11) 3197 4346
||São Paulo Network Support Services
||Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
|+55 (15) 3042 0807
||Sorocaba Network Support Services
Technical Support for BlackBerry Enterprise Server
RIM's high-end solution for managing big groups of BlackBerry wireless handsets is the BlackBerry BES Server. This powerful tool allows Microsoft Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that stay encrypted during wireless transit to ensure maximum data protection. BlackBerry BES Server also simplifies a broad selection of vital administrative jobs ranging from BlackBerry setup and updates to mobile security and fault tolerance.
Progent's BlackBerry-premier consultants can help you use BlackBerry BES Server to do basic tasks such as:
- Deploy and manage applications
- Schedule device, application, and IT policy updates
- Upgrade BlackBerry smartphone software wirelessly
- Control user and group settings with BES Server's extensive library of policies
Progent's BlackBerry-premier consultants can also assist your company to utilize BlackBerry BES Server to perform key tasks not supported by the less advanced BlackBerry Enterprise Server Express. These procedures include:
- Set up and support BES Server's fault-tolerant infrastructure using VMware
- Install BlackBerry smartphones wirelessly
- Establish specialized administration roles
- Automatically track and report on the integrity of your BlackBerry solution
Professional BlackBerry Consulting Support Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are accessible online to deliver prompt assistance to companies in the Barueri-Alphaville area or throughout São Paulo. Progent's seasoned online consulting team has helped IT organizations resolve network issues and reduce IT service expenses in each state in the U.S. and built a large base of loyal customers. (See Progent's client testimonials.)
Progent offers remote consulting support for a wide array of issues related to RIM BlackBerry products including synchronization, integration with Exchange Server, setting up BlackBerry Enterprise Server (BES), and strengthening wireless security. Major BlackBerry certifications earned by Progent's support professionals include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common technical functions including setting up BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters and auto-signature, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's seasoned experts can also help you to resolve a broad range of issues concerning synchronization, device detection, messaging reconciliation, web access, mobile connections, IM, desktop software configuration, and BlackBerry Desktop Redirector.
As a leader in delivering nationwide remote help for small company networks, Progent offers quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your wireless technical support costs at a minimum and, by dealing with issues promptly, improves the output of your BlackBerry smartphone clients.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, troubleshoot, and produce documentation for a wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements analysis, solution design, installation strategy and execution, performance tuning, design of a high-availability environment, data backup and business recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical objectives and to create a wireless system that fits within your IT budget and supports your business strategy. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and hardware products match your needs, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software editions, processors and storage, network topology, and application configuration.
To maximize system protection, Progent's BlackBerry-certified expert can help you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to run network-wide security vulnerability and compliance testing and suggest improvements to support your BlackBerry environment.
Call or Email Progent to Get Assistance from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about professional assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.