Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were at one time among the most successful products for maintaining location-independent connectivity to messaging, scheduling, web applications, and other critical business information. Progent can provide Barueri-Alphaville, São Paulo companies support from BlackBerry-certified consultants who can help organizations to manage their BlackBerry deployments or migrate smoothly to a more popular mobile solution.

As the complexity of small company IT technology has increased, and as the demand for world-class security, reliability, and recoverability has grown to be the norm for companies regardless of size, successful deployment and support of BlackBerry solutions has grown more difficult. To address issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses frequently turn to external support firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry-based environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery capabilities, gives small companies an economical alternative for integrating BlackBerry technology seamlessly into their business information network.

Progent's experts can assist your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to upgrade from older versions of BlackBerry and Microsoft software, configure streamlined management tools to enable you to track and support BlackBerry devices across your business, define security policies that make sense for your business, customize wireless software, and make sure that your network architecture is properly designed to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your scheduled backup processes so that it can be restored quickly and safely.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
+55 (15) 3042 0807 Sorocaba Network Support Services

Consulting Expertise for BlackBerry Enterprise Server
Research in Motion's advanced platform for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server. This sophisticated software allows Microsoft Exchange Server, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted in transit to provide maximum security. BlackBerry BES Server also simplifies a broad variety of vital administrative jobs that span from smartphone setup and upgrades to mobile security and fault tolerance.

RIM BlackBerry Enterprise Server Configuration Help

Progent's BlackBerry-certified consultants can assist you to utilize BlackBerry BES Server to perform basic tasks such as:

  • Deploy and manage applications
  • Plan device, program, and IT policy updates
  • Upgrade BlackBerry smartphone firmware wirelessly
  • Manage client configurations with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified consultants can also assist you to utilize BES Server to implement key procedures not available with the less advanced BlackBerry BES Server Express. These procedures include:

  • Configure and support BES Server's fault-tolerant infrastructure using virtual servers
  • Deploy BlackBerry devices remotely
  • Establish custom administration roles
  • Monitor and report on the integrity of your BlackBerry system

How Progent Can Help Your Business to Manage and Support Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Support Specialist
Blackberry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to carry out basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up e-mail filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company messaging software. Progent's seasoned service professionals can also assist you to resolve a broad array of problems concerning synchronization, device recognition, email consistency, web browsing, mobile connectivity, Instant Messaging, workstation application installation, and Desktop Redirector.

As a leader in providing countrywide remote technical assistance for small office networks, Progent offers quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile support expenses low and, by solving issues quickly, improves the productivity of your BlackBerry clients.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent can provide the services of a BlackBerry Certified Solution Designer to help you to plan, install, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs analysis, solution architecture, installation strategy and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to create a wireless system that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing connectivity architecture's suitability to support a BlackBerry BES Server, assist your organization to decide which management model and hardware products match your requirements, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can make smart decisions concerning options for software versions, processors and mass storage, network architecture, and application set up.

To optimize network security, Progent's BlackBerry-certified expert can assist your company to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Consultant
To get in touch with Progent about engineering help for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.

An index of content::

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