Consulting and Technical Support for BlackBerry Solutions
RIM BlackBerry Consulting ServicesBlackBerry wireless smartphones were once among the most successful solutions for achieving anytime-anywhere access to email, calendars, web applications, and other vital business information. Progent can provide Barueri-Alphaville, São Paulo companies the expertise of BlackBerry-premier consultants who can help organizations to maintain existing BlackBerry deployments or migrate smoothly to a current smartphone platform.

As the sophistication of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and recoverability has grown to be the standard for organizations regardless of size, effective integration and maintenance of BlackBerry technology has become more difficult. To deal with areas like data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email servers and corporate databases, small organizations often turn to external support professionals who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the expertise of BlackBerry-premier consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry environments economically and effectively, eliminating the need for an internal BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's proven online support model, gives small companies an economical alternative for incorporating RIM BlackBerry technology seamlessly into their business information network.

Progent's consultants can help you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to migrate from older releases of BlackBerry and Microsoft technology, set up easy-to-use administration utilities to enable you to monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your business, customize mobile applications, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be recovered quickly and thoroughly.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
+55 (15) 3042 0807 Sorocaba Network Support Services

Consulting and Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and support of BlackBerry devices, providing a single solution for controlling critical jobs like device deployment, upgrades, and retirement and also offering a strong infrastructure for security and fault tolerance. BlackBerry BES Server supports seamless integration between Exchange, Groupwise, or IBM Lotus Domino messaging platforms and BlackBerry handsets and supports remote synchronization.

RIM BlackBerry BES Server Integration Support

BlackBerry BES Server features a variety of data protection capabilities beginning with advanced encryption of messages sent between a BlackBerry smartphone and BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BES Server also permits excellent flexibility in adjusting levels of security to meet the special needs of your network. Progent's BlackBerry certified engineers can assist your company to choose powerful security features and activate them wirelessly. Samples of these over-the-air configurable security settings include:

  • Disable a device
  • Erase data from a lost BlackBerry smartphone
  • Lock out Bluetooth functionality
  • Enable built-in protection against malware

BlackBerry BES Server also offers versatility in selecting mechanisms to keep users from installing or executing unsecure or prohibited applications. Progent can assist you to select protective techniques like:

  • List exactly what programs are allowed on the device
  • Prevent third-party programs from using non-volatile storage on the BlackBerry smartphone
  • Select what functions third-party programs can access on the BlackBerry smartphone
  • Limit the types of access third-party applications running on the device can initialize
  • Block all external programs from being loaded or run on the BlackBerry device

How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Environment
Progent can provide an experienced BlackBerry support who has earned accreditations from RIM in all key aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to architecting wireless productivity solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and technology needs analysis, system architecture, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to create a wireless system that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration approach and physical components meet your requirements, and analyze your email and messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make smart decisions concerning options for software versions, processors and mass storage, network topology, and application configuration.

To optimize network protection, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security engineers to run network-wide security vulnerability and compliance validation and recommend enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced knowledge for deploying, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry-certified engineer has support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry smartphone users on Microsoft Exchange and Active Directory, set up, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, set up the MDS and IM, install access control lists, control Exchange data flow, create, update, and apply WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Support from a BlackBerry-Certified Consultant
If you wish to contact Progent about technical support for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.

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