For companies of all sizes in Barueri-Alphaville São Paulo, Progent offers easy, quick, and affordable access to Cisco CCIE-Certified engineers. CCIEs are top-level network engineers who earn this elite certification only after strenuous testing by Cisco. CCIEs can tackle the most complex problems surrounding network interfacing, repair, and optimization. Progent's CCIE-qualified professionals work directly with Cisco's in-house engineers in analyzing problems with Cisco IOS or Cisco NX-OS utilities and coming up with workarounds or receiving software updates to correct problems. A Cisco CCIE knows how to pinpoint the cause of computer network problems whether from hardware or software.

Progent can provide fast remote contact with a CCIE expert so that your company can get timely help for complicated network problems that are impacting productivity but are beyond the experience of your ordinary IT support resources. Progent's Cisco CCIE-Certified network experts can examine your network via advanced remote connectivity tools in order to perform fast and efficient analysis and repair of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or nationwide ISPs, and so their services are not readily available to the general public. Progent is one of the few consulting providers to make CCIEs accessible to assist small and medium sized businesses. Also, Progent offers quick contact with a CCIE by phone so you can get immediate support for urgent network problems that are reducing worker efficiency. To learn how to get in touch with a Progent CCIE for immediate help with your network, visit Progent's remote network help.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
Brazil
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
Brazil
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
Brazil
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
Brazil
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
Brazil
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
Brazil
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
Brazil
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
Brazil
+55 (15) 3042 0807 Sorocaba Network Support Services


Progent has one of the biggest teams of Cisco-premier CCIE engineers of any independent support company in the U.S. As a result, Progent can provide world-class skill in finding connectivity solutions focused on Cisco products. Since Progent is also a Microsoft Certified Partner and provides professional application help for a wide array of business applications, Progent can help you achieve comprehensive information technology solutions that optimize the business value of your information system.

CCIEs represent an excellent value because their depth of expertise enables them to resolve the most complex problems quickly. In typical scenarios, less seasoned consultants can spend many hours or days wrestling with a problem that a certified CCIE can solve in a few minutes. Most Progent CCIEs are not only experienced with Cisco technologies, but have a variety of recognized industry certifications such as Microsoft Certified Systems Engineer (MCSE), and an important security credential such as CISSP or CISA. This permits Progent to offer complete services that incorporate a wide array of IT products without requiring needless expenses and delays managing too many consultants.

Patch Management for Cisco Network Devices
Software update management is an essential and complicated task. Prompt and correctly managed updating optimizes cybersecurity, compliance, availability, and capability. Haphazard patch management can cause security vulnerabilities, compatibility problems, sluggish or inconsistent responsiveness, excessive downtime, or unavailability of important functions. Patching involves more than occasional updates of an OS and apps for servers and endpoints. Firmware patches can be as essential for infrastructure appliances like switches, firewalls, and Wi-Fi APs.

Patch Management Support for Network Devices

Progent offers patch management support for network appliances from Cisco and other leading vendors

Progent has provided advanced help for Cisco networking appliances for over twenty years and Progent's support services for software and firmware patch management provide businesses of all sizes a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your dynamic IT system. To learn about Progent's service programs for software update management, see Progent's patch management service plans.

To find out more about Progent's professional support for Cisco technology, choose a subject:

  • Introduction to Cisco Network Support
  • Fast and Affordable Online Assistance from a Cisco CCIE Network Engineer
  • Cisco Firepower NGFW Series Firewalls: Integration and Troubleshooting Support
  • ASA 5500-X Firewalls with Firepower Services: Integration and Troubleshooting Services
  • ASA 5500 Series Firewall Engineering Services
  • Cisco PIX 500 Firewall Management Help
  • Cisco Routers Engineering Services
  • Cisco Wireless Network Design Support
  • Aironet Wireless Access Points Deployment Services
  • Cisco Small Business Wireless APs Engineering Expertise
  • Cisco Catalyst Wi-Fi 6/6E APs Solution Design, Deployment and Troubleshooting Support
  • Cisco WiFi Controllers Support Services
  • Cisco Meraki APs Engineering Services
  • Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Consulting and Troubleshooting
  • Cisco Voice over IP Phones and IP Video Phones Consulting Services and Cisco Wireless IP Phone Solutions
  • Cisco Jabber Consulting and Support Services
  • Cisco Catalyst Switches Deployment Services
  • Nexus Switches Configuration and Maintenance Services
  • Cisco Meraki Switches Support and Troubleshooting Services
  • Cisco VPN Engineering Services
  • SIP and CUBE Integration Solutions: SIP Trunking and CUBE Integration Consulting
  • Cisco Duo MFA Two-factor Authentication Services for At-Home Workers
  • Design and Support for Cisco-powered Datacenters and Colocation Centers
  • Data Center Design Consulting for Internet Service Providers
  • Centralized Cloud-based and Hybrid Management Techniques for Cisco-based Infrastructure
  • NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services Other Consulting Services Offered by Progent
    Progent can also provide a a wide array of IT consulting services in critical practice areas to help businesses to convert Cisco infrastructure products into an integrated IT system that delivers strategic value. Some of the consulting services available from Progent's experts include project management expertise, VMware vSphere deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network architecture and management, Windows Server 2022 planning and integration services, Windows Server 2019 migration consulting, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, business continuity planning, Windows Server 2012 R2 support, penetration testing with NodeZero from Horizon3.ai, security vulnerability assessment, database administration and database development expertise, and part-time Chief Information Officer services.

    Progent can also assist your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that combine physical and cloud-based infrastructure and that use Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

    By providing an efficient full-service source for IT generalists and application experts, Progent is able to tailor fast, cost-effective, and comprehensive IT solutions that meet the unique requirements of companies in Barueri-Alphaville São Paulo.



    An index of content::

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    Progent's certified professionals can help you to evaluate the advantages of Windows Server 2012 R2 for your company, develop pilot systems and migration plans, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management team, create an enterprise-wide security plan, automate network management, assist with creating applications, and generate and test a DR/BC plan.

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  • Exchange 2013 Load Balancing Support and Help
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    Exchange Server 2013 incorporates major enhancements to the capabilities of Microsoft Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These improvements favorably impact key IT areas including manageability, availability, security, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the possible business benefits of upgrading to Microsoft Exchange Server 2013, design an efficient test and deployment plan, and train your IT staff to maintain your Exchange Server 2013 solution. Progent can also provide affordable online consulting and support and management services for Microsoft Exchange 2013.

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    Progent has been delivering SharePoint consulting services since the initial product was released over 20 years ago, and Progent has the scope of IT know-how to help businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your organization; and select the right version of SharePoint 2013 for your applications. Progent offers full project management support or can help in individual tasks associated with your SharePoint 2013 migration.

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    Remote continuous network monitoring, proactive alerts, and periodic reports are crucial to preserving the health of your network and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of all sizes can get a degree of protection that was previously reserved for enterprises. Progent offers a variety RMM solutions delivered as low-cost service packages designed to assist your company to identify and resolve a most IT network problems before they can hurt productivity.

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    Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and easy restore capabilities for Microsoft-based networks. SCDPM 2016 offers application-sensitive protection for critical workloads like Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified experts can assist businesses of any size to plan, deploy, administer, and troubleshoot an enterprise-wide backup/restore system built around System Center 2016 Data Protection Manager. Progent can help you to migrate from an older version of DPM or from an outdated system, and Progent can optimize your DPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent offers online or onsite consulting expertise and can deliver occasional expertise to resolve technical bottlenecks or deliver comprehensive project management or co-management services to make sure you finish your Data Protection Manager 2016 initiative on time and on budget.

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    Progent's Microsoft-certified Intune consultants can help your organization to understand the business value of utilizing Microsoft Intune for configuring and managing your mobile devices including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent can assist your company to define policies, set up test systems to confirm the benefits of Microsoft Intune for your network, install Intune throughout your enterprise, integrate Intune with SCCM for single-console change management, and troubleshoot your Intune deployment.

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    Cisco's PIX 500 firewalls have been discontinued and Cisco may no longer offer support these legacy devices. Progent still provides technical assistance for Cisco's PIX firewalls to help you with maintenance and management and Progent can in addition help you assess whether to migrate to more current firewall technology from Cisco. Progent's Cisco technology experts can help you plan and implement a cost-effective upgrade to Cisco ASA 5500-X Series firewalls based on leading practices.

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    Progent's Cisco-certified SIP infrastructure experts can assist you to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and can provide affordable online or onsite support to help you to move smoothly to a modern unified communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to set up connections between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business Server or Lync for access to a SIP PSTN trunk.

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