Expert Cisco Remote and Onsite Network Support
Barueri-Alphaville Business Computer Network Systems
For businesses of any size in Barueri-Alphaville São Paulo, Progent can provide easy, quick, and economical contact with Cisco CCIE-Premier engineers. CCIEs are world-class network professionals who achieve this elite recognition by completing rigorous examinations administered by Cisco. CCIE-certified consultants can tackle the most complex problems associated with network integration, troubleshooting, and configuration. Progent's CCIEs work closely with Cisco's internal staff in identifying problems with Cisco IOS or NX-OS software and developing workarounds or receiving program updates to fix problems. A Cisco-qualified CCIE has the experience to isolate the cause of computer network difficulties whether from network appliances or applications.
Progent can provide fast and affordable remote access to a CCIE expert so that you can get high-level help for complex network issues that are affecting business productivity but are beyond the experience of your ordinary network support resources. Progent's CCIE-Certified network experts can connect to your network using advanced remote support utilities that allow them to perform rapid and economical diagnosis and resolution of serious network issues.
Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or nationwide Internet providers, and consequently their skills are not readily accessible to the general public. Progent is one of the rare support firms that makes CCIEs available to assist small and mid-size businesses. In addition, Progent can provide fast contact with a CCIE by phone so you can get timely help for urgent network problems that are reducing worker productivity. To learn how to talk to a Progent CCIE for immediate assistance with your network, go to online network assistance.
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
| City | Address | Phone | Link |
| Barueri-Alphaville | Alameda Rio Negro, 1477, Alphaville Industrial Barueri, SP 06454-040 Brazil |
+55 (11) 3181 7794 | Barueri-Alphaville Network Support Services |
| Campinas | R. Rafael Andrade Duarte, 104, Nova Campinas Campinas, SP 13092-180 Brazil |
+55 (19) 3500 2542 | Campinas Network Support Services |
| Guarulhos | R. João Gonçalves, 484, Centro Guarulhos, SP 07010-010 Brazil |
+55 (11) 3181 7402 | Guarulhos Network Support Services |
| Jundiaí | R. Barão de Teffé, 160, Jardim Ana Maria Jundiaí, SP 13208-760 Brazil |
+55 (11) 4230 0538 | Jundiaí Network Support Services |
| Santos | Av. Conselheiro Nébias, 754, Boqueirão Santos, SP 11015-001 Brazil |
+55 (13) 4040 4457 | Santos Network Support Services |
| São José dos Campos | Praça Chuí, 35, Vila Ema São José dos Campos, SP 12243-380 Brazil |
+55 (12) 3600 2496 | São José dos Campos Network Support Services |
| São Paulo | R. Tenerife, 31, Vila Olímpia São Paulo, SP 04548-040 Brazil |
+55 (11) 3197 4346 | São Paulo Network Support Services |
| Sorocaba | Av. Dr. Afonso Vergueiro, 1749, Centro Sorocaba, SP 18035-370 Brazil |
+55 (15) 3042 0807 | Sorocaba Network Support Services |
Cisco's large selection of current and vintage networking appliances supported by Progent includes ASA Series Firewalls and PIX 500 Series Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and integrated services routers, wireless access points, Cisco Meraki cloud-managed access points and distribution switches, VoIP phones and systems, Catalyst and Nexus series switches, as well as security and VPN solutions. With the resources of one of the largest groups of Cisco-premier CCIE consultants of any independent support company, Progent has privileged access to Cisco's engineering experts and the advanced learning tools to keep at the leading edge of connectivity solutions.
Software Update Management for Cisco Network Appliances
Patch management is an essential and complicated task. Timely and correctly managed updating optimizes security, regulatory compliance, uptime, and functionality. Sporadic patch management can result in security gaps, compatibility issues, slow or inconsistent performance, needless offline stretches, or unavailability of important features. Patching entails more than periodic updates of operating systems and apps for servers and user machines. Firmware updates can be as vital for network infrastructure appliances such as routers, firewalls, and wireless APs.
Progent has delivered high-end help for Cisco infrastructure appliances for more than two decades and Progent's support services for software and firmware patch management provide organizations of any size a flexible and cost-effective alternative for assessing, validating, scheduling, applying, and documenting software and firmware updates to your dynamic information system. To find out about Progent's services for software update management, check out Progent's software update management services.
In order to learn more about Progent's consulting support services for Cisco technology, select a topic:
In addition to Cisco technology, Progent's consultants can provide expertise for a variety of major facets of computer technology, making it possible for Progent's experts to deliver full-featured IT solutions for companies of all sizes. A sampling vital fields where Progent can deliver world-class support are:
- Microsoft Windows Server 2022 Planning and Integration Expertise
- Windows Server 2019 Migration Consulting
- Microsoft Windows Server 2016 Hybrid Cloud/On-premises Solutions
- Windows Server 2012 R2 Migration Planning
- ProSight WAN Watch Infrastructure Management Consulting
- Exchange 2010 Integration
- Penetration Testing with NodeZero from Horizon3.ai
- Security Vulnerability Assessment and Problem Remediation
- Disaster Recovery Planning and Testing
- SQL Server 2019 Integration, Microsoft SQL Server 2017 Migration and Microsoft SQL 2016 Integration
- SharePoint Server Setup and Programming
- Oracle Database Administration and Programming and MySQL Software Design and Development
- Windows Hyper-V Integration
- Windows Hyper-V Integration
- VMware vSphere and vCloud Deployment
- VMware Site Recovery Manager (SRM) Application Continuity Planning
- VMware NSX Virtual Network Design and Integration
- Citrix Server and Desktop Virtualization Consulting and Support
- Project Management Services
- Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud Platform Planning and Integration Expertise
An index of content::
Design Firms .NET C++
After Hours Programming .NET Application
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or enhance .NET applications rapidly and affordably.
Microsoft 365 IDFix Support and Help
Microsoft 365 and on-premises Exchange Computer Consultant
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange systems. This permits you to have some mailboxes located at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can help you with any facet of planning, implementing and troubleshooting your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you through challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is carried out on schedule and within budget.
Top Microsoft Skype for Business 2019 Engineer
Skype for Business Mobility Services Professionals
Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network (PSTN) calling. Lync 2010 can extend the capability of Exchange, SharePoint and Office desktop or Microsoft 365 and simplify administration through integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription services, PBX gear, or legacy teleconferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and onsite support services to help your company to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also assist your organization to design and execute a smooth Skype for Business upgrade or a migration to Microsoft Teams.
24 Hour Texas Network Consulting Company
CISA Certified Security Expert Tennessee Network Security Consulting
Progent's Technical Response Center provides nationwide extended hours remote support for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service engineers offer after-hours phone support and remote secure computer connection to isolate and resolve technical problems quickly and affordably. The scope of IT experience available from Progent's team of nationwide service engineers allows Progent to escalate even the toughest problems to qualified experts as needed. For urgent issues, the Technical Response Center tries to respond to your request for service within one hour.
ProSight Email Guard AES Encryption Consulting
ProSight Email Guard Spam Filtering Services Consultants
Progent's ProSight Email Guard uses the technology of leading information security companies to provide centralized management and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway device provides a deeper layer of inspection for inbound email. For outbound email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Exchange Server to monitor and safeguard internal email that stays within your corporate firewall.
Technical Support Services Microsoft SMS
Microsoft SMS Server On-site Support
Progent's Microsoft certified consultants offer small and medium size businesses enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical applications rapidly and automatically to appropriate workers, reduce product expense and adhere to licensing agreements by understanding usage profiles, improve Windows security by improving your knowledge of vulnerability and by installing targeted patches, manage your mobile workforce through industry standards independent of connection or location, and lower operational costs by efficiently utilizing the management functions incorporated into Windows. Progent's SMS engineers can show you how to use SMS economically for automated software and application installation, security patch administration, and resource monitoring management including program and appliance inventory.
Juniper SSL VPN Security Consultants
Juniper SSL Router Security Companies
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Windows Server 2016 Hybrid Setup and Support
Windows Server 2016 Disaster Recovery Troubleshooting
Progent's Windows Server 2016 disaster recovery consultants can help you to design a disaster recovery solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity equipment, Virtual Machine Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, affordable creation of a stretch cluster quorum witness.
Integration Services MOM 2007
Remote Monitoring and Reporting Online Support
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, optimizing and fixing System Center Operations Manager solutions and can provide organizations of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to plan a topology for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
Consult network piloting Lab
Herakles Data Center Test Lab Engineer
Progent's Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, developing cost-effective system upgrade procedures, assessing and tuning performance, designing or validating disaster recovery strategies, resolving compatibility issues, and building training systems for the latest products and technologies. For Progent customers without sufficient in-house resources to assemble proper test systems, the lab cuts capital outlay and technical risk and helps keep critical network initiatives on schedule.
VMware Cross vCenter NSX Professionals
Consultant VMware NSX Security
VMware's NSX virtual network technology allows you to create complete logical networks in software. NSX permits virtual networks to be provisioned in minutes and managed with a high degree of automation regardless of the physical components used by the basic IP network. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also permits transparent testing for site recovery, upgrades and patches and can generate reports to confirm complete service recovery, validate SLAs and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can rapidly restore the entire logical network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to plan, deploy, test and manage a DR solution based on VMware SRM and VMware NSX.
Microsoft Solutions Framework Project Methodology Manager
Microsoft Certified Expert Networking Consultancy Best Practices
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of real-world professional experience, at the forefront of IT support, performing a broad variety of technical projects for a large mix of clients. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its support team. This guarantees that you get not just expert IT help, but also a consultant with proven methods for applying technical knowledge to repair real-world network problems quickly.
Microsoft Experts Enterprise hybrid cloud integration Consultancy
Microsoft Azure hybrid cloud solutions Specialist
Progent can help you to plan and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid network models that seamlessly combine local resources along with one or more public cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a range of public cloud integration services that include Azure enterprise hybrid cloud planning and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service programming and debugging. Progent has two decades of background providing high-level consulting support remotely, and Progent can help you complete your cloud migration initiatives quickly and affordably.
Aironet 3700 Access Point Integration Support
Cisco Certified Expert Aironet 802.11ac AP Upgrade Remote Support Services
Progent's Cisco CCIE wireless infrastructure consultants offer online or on-premises integration and troubleshooting support to assist you to design, implement, update, tune, manage and debug Aironet wireless AP environments of any size or architecture. Progent's Cisco wireless controller consultants can also help you to integrate your Wi-Fi environment with your wired network and cloud-hosted resources to create an enterprise connectivity foundation that is easy to administer and scale. Progent also offers affordable Wi-Fi site surveys to assist you to determine the most appropriate selection, placement and configuration of Aironet Wi-Fi access points to accommodate your unique office design, construction, and expected workloads.
Windows 7 64-bit Upgrade Small Business IT Consulting Company
Windows 7 Security Help and Support
Progent's Microsoft certified engineers can assist your company to pilot
HP Lights-Out 100c Remote Management Card Specialist
Remote Server Management Technology Professional
Remote management cards give IT administrators full control over a server without the need for an on-site visit. Through these server management cards, all console screen information plus keyboard and mouse operations are exported to a remote session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified engineers can assist you to plan, implement, and manage a fault-tolerant company network that incorporates remote management cards and Progent can use these remote server management cards to provide efficient remote technical help. Progent has experience with a variety of remote server management cards such as Aten remote management cards, American Megatrends remote management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon remote management cards.
Mobile Laptop Software Consultant
Consultancy Services Group Remote Desktop
Progent's remote access and smartphone synchronization experts can assist your business to design and deploy secure access solutions for remote desktops, notebooks, and wireless handhelds so they integrate tightly with your information network, enabling your business to improve the productivity of your remote workers.
Computer Support Companies Access to External Support Databases
Access to External Support Databases Technical Firms
Progent's staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional experience, in the trenches of IT service, performing a wide variety of IT projects for an extensive mix of customers. Each Progent support professional shares a proven set of personal best practices that are incorporated into company-wide best practices training that Progent instills in its support team. This guarantees that you get not just expert IT help, but also a consultant with field-tested methods for applying technical knowledge to repair real-world IT problems efficiently.
Consultants Small Business WAP500 AP
Small Business WAP371 Specialists
Cisco's Small Business series of APs are Linux-powered units intended as value-priced wireless solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure consultants offer remote or on-premises integration and troubleshooting services to assist your organization to plan, implement, upgrade, tune, administer and debug Cisco Small Business Wi-Fi access point deployments of any size or topology.
Microsoft LCS Server IM IT Consultants
Microsoft Live Communications Server Consulting Services
Microsoft Office Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade solution offering enhanced security, seamless compatibility with popular Microsoft products, an extendable, standards-based development environment, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. The product offers cost savings and improved operational efficiencies, increased individual output, and stronger intellectual property security. MS Communications Server 2007 has been replaced by Lync Server, which in turn has been replaced by Skype for Business. Progent's certified unified communications experts offer remote and on-premises configuration support and troubleshooting help for your Office Communications Server deployment and can help you to assess the advantages of migrating to Skype for Business. Progent can also help you to design and implement a smooth upgrade that will add significant strategic value to your information network
24x7 Microsoft Teams and iPad Professional
Microsoft Teams dial plans Specialist
Progent can assist your organization to design a migration to Microsoft Teams from Skype for Business and configure, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft 365 apps, Exchange Online, SharePoint Online, and your phone infrastructure.
Reports Microsoft Azure AD configuration
Microsoft Azure hybrid cloud solutions Professional
Progent's consultants can assist you to plan and implement an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access services across on-premises and Azure resources.
password management Consult
ProSight password management Consultants
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your network documentation, you can save up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it.
Technology Professional Apple Mac Network
Technology Consulting macOS RAID
Progent's Apple Mac support engineers can help you with a broad array of network infrastructure areas such as system architecture, off-site and mobile connectivity, internetwork communication, protection, and new technologies such as Voice over IP and high-speed wireless networking. For business networks based solely on Apple Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and size to deal with the challenge of planning, integrating, and supporting a network architecture that is reliable, secure, productive and supportive of your business objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage products, and Xsan storage area network systems. Progent can also provide skilled experts to help you with Cisco routers and switches.
Citrix and Microsoft Hyper-V Specialists
Citrix StorageLink Gateway Consultant
Progent's Citrix-certified consultants can help you to evaluate the business value of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix administration utilities with your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials to enhance the responsiveness, uptime, flexibility, and recoverability of your virtualized environment while reducing the cost of resources and support and simplifying management processes.
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