Barueri-Alphaville Microsoft Premier Consulting Company
Dynamics GP (Great Plains) Upgrade and Customization Consulting
Microsoft Dynamics GP, previously called Great Plains, has a longer track record than virtually any other enterprise resource planning (ERP) solution made for the Windows OS. Microsoft Dynamics GP is a proven, feature-rich product and is one of the most popular ERP platforms for SMBs, with about 50,000 active installations worldwide. A number of businesses who have depended on Dynamics GP for years have managed to defer upgrades and maintenance to the point that they now find themselves running seriously out-of-date software and outmoded IT infrastructure. This can be risky. At the same time, a common complaint we hear from new customers is that they have a hard time finding experienced Dynamics GP experts to partner with for guidance on how to update their Dynamics GP ecosystem affordably and derive the most business value from the software.
The more an organization attempts to make do with legacy releases of Microsoft Dynamics GP, the more complex the upgrade procedure tends to be. If physical host servers or disk systems break down, there could be no suitable devices on the market to use as substitutes. When releases of Microsoft Windows Server that run Dynamics GP arrive at end-of-support (EOS) status, vital security patches are no longer released. The latest releases of Microsoft SQL Server may not be compatible with your important GP customizations. Innovative tools like Microsoft's Power BI may not run. Businesses considering an update of their Dynamics GP environment are often intimidated by the volume of pieces there are to the project. And the price tag suggested for an upgrade may seem through the roof.
Dynamics GP Migration and Enhancement Expertise Available from Progent
Progent has offered support for Microsoft Dynamics GP and Great Plains for over 20 years, and Progent's tested experts have delivered high-level and economical remote consulting for Windows-powered networks to businesses in every state throughout the U.S. By offering deep familiarity with all releases of Dynamics GP as well as top-tier network integration skills, Progent is uniquely suited to help your Barueri-Alphaville, São Paulo business optimize the benefit of GP/Great Plains.
We partner with our clients and start by understanding their requirements. After gaining familiarity with the environment and the areas needing improvement we make our suggestions. Proposed services may involve an upgrade to a more current and supported release of Dynamics GP, basic user education, complete platform and individual module configuration including 3rd-party modules from a broad array of vendors that have published add-ons to Microsoft Dynamics GP, integration with other key business applications used by company, custom report writing, and system analysis to determine whether GP is being utilized optimally. Our objective with every Microsoft Dynamics GP engagement big or small is to optimize business value and minimize expense.
Progent's consultants can help your Barueri-Alphaville, São Paulo business in each facet of your Microsoft Dynamics GP upgrade or customization process including:
- System Review
Take a look at what features of Microsoft Dynamics GP you are now running and propose other capabilities available on the product that might be helpful to your business. - Migration Design and Scheduling
Create a comprehensive migration plan and timetable that avoids business interruption. Plan for solution validation, production upgrade, and education. Specify customizations and add-on modules. Anticipate and manage compatibility issues. - Pilot Testing
Plan and implement a test environment for proving the migration project. - System Updates
Back up databases and dictionaries, eConnect automation, and GP Integration Manager data. eMigrate Microsoft Dynamics GP to the current version to ensure continuing support services from Microsoft and to make all current features available to your organization. Update SQL Server and compatibility levels for all databases. Implement services from the GP Professional Services Tools Library. Prep data and run scripts to resolve documented issues. - Custom Reporting
Develop reports and or dashboards for internal and external use. Configure SQL Server Reporting Services (SSRS) and integrate Dynamics GP with Power BI for self-service reporting and for combining information from multiple on-premises and remote repositories. - Training
Provide one-on-one or classroom style training for existing and first-time users of Microsoft Dynamics GP. - Support Services
Provide a single point of contact for support to deliver consistent and affordable handling of problems thanks to close understanding of your particular environment.
Progent can provide the support of seasoned consultants who have been creating working Microsoft Dynamics GP and Great Plains environments since version 1. Progent has the skills to do the work you need directly instead of managing less knowledgeable consultants or internal IT personnel. Key areas where Progent can deliver Microsoft Dynamics GP support services include:
- Recommendations
Suggest the deployment of software modules included with the basic GP platform but are not now being used. In addition, suggest third-party products written exclusively for Microsoft Dynamics GP to provide features that GP skips. - Integrations
Create custom connections between Microsoft Dynamics GP and other business applications to avoid redundant data entry and improve consistency. - Customizations
Create major and simple customizations that work with Dynamics GP to handle specific functions not handled by standard GP modules or external modules.
Progent can assist your business to upgrade your infrastructure to support Microsoft Dynamics GP for any deployment model including on-premises, private or public cloud, or a hybrid environment. Infrastructure expertise provided by Progent include:
- Needs assessment and site inventory
- Network topology design and deployment (on-premises, cloud-based, or hybrid)
- Setting up security gateways and VPN connections and defining security policies
- Integrating Apple iOS, Google Android, and Windows mobile devices
- Developing high-availability (HA) architectures
- Integration with PaaS and IaaS services such as Microsoft 365
- business continuity planning
- Performance tuning
A modern Microsoft Dynamics GP ecosystem incorporates diverse application platforms, on-premises network infrastructure technologies, and public cloud services integrated into a seamless ERP solution. For more than two decades, Progent's consultants have provided online and on-premises support from Microsoft-certified professionals including Dynamics GP/Great Plains integrators, Windows Server consultants, SQL Server consultants, Exchange Server integration consultants, Microsoft Office consultants, and SharePoint Server development consultants. Progent has worked with these products from their initial versions to their latest editions, and Progent can help with cloud SaaS options by offering Office and Microsoft 365 integration services, Exchange Online expertise, and SharePoint Online deployment and development services.
Progent also has extensive experience providing support from seasoned Cisco CCIE-certified network consultants, Windows Hyper-V integration consultants, and VMware virtual machine specialists. This background with core technologies cuts time and expense when helping businesses through every phase of updating their legacy Dynamics GP deployment. Progent also offers the skills of advanced security and information assurance experts, business continuity preparedness consultants, application programmers, hybrid cloud integration consultants, and database administrators who can assist you to design, implement, and maintain a well-tuned Microsoft Dynamics GP environment.
Progent's Support Expertise for Dynamics GP/Great Plains Enterprise Resource Planning Solutions
To learn more information about Progent's remote and onsite consulting expertise in Barueri-Alphaville, São Paulo for Dynamics GP/Great Plains ERP software, visit:
- MS Dynamics GP Consulting
- Dynamics GP 2015 Consulting Services
- MS Dynamics GP/Great Plains Program Features
- Dynamics GP/Great Plains Features
- Expert Help with Dynamics GP Reporting
- Microsoft Dynamics GP Custom Software Development
To download a datasheet about the consulting support offered by Progent for MS Dynamics GP/Great Plains ERP software, click
Contact Progent for Dynamics GP/Great Plains Upgrade Support
If your Barueri-Alphaville, SP business is looking for a Microsoft Dynamics GP/Great Plains integration expert or application programmer, call
An index of content::
Forefront TMG Remote Support
Forefront TMG Professional
Forefront Threat Management Gateway is based on the powerful security capabilities of ISA Server 2006 and offers a centrally administered Internet gateway that acts as a one-server solution for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, IPS, reputation services, VPN control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway provides advanced web security reporting features, permits customized reports generated by Microsoft SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual machine to lower expenses and enhance recoverability. Progent's Microsoft-certified consultants can assist your company to design and execute test and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008, Active Directory, SQL Server, Exchange Server, and SharePoint; install Forefront Threat Management Gateway 2010 to run on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
IT Services for Service Firms Computer Consulting
Remote Technical Support Consulting for Service Providers
Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting experts while retaining your own brand as a transparent arm of your IT services team.
Technology Consulting Apple OS X
Apple OS X Tiger Engineer
Progent's experts can provide Apple macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X expertise, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can help businesses to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent can also assist your business with iPhone integration and iPad management, or migrating to Apple's iCloud services. For computer environments built solely on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to deal with the complexity of planning, configuring and supporting a network infrastructure that is reliable, safe, efficient and able to achieve your organization's business goals.
Engineers Capacity Planning Test Lab
Capacity Planning Test Lab Consultant Services
Progent's Test and Training Lab located at the QTS Internet Data Center is available for piloting mission-critical applications, developing efficient migration procedures, assessing and tuning performance, designing or verifying business continuity strategies, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent clients without adequate internal resources to assemble proper pilot environments, the lab reduces capital costs and technical risk and helps keep critical IT initiatives on schedule.
Immediate Microsoft Exchange Professionals
Exchange 2013 Backup and Restore Computer Consultant
Exchange 2013 includes significant enhancements to the functionality of Exchange Server 2010 and delivers powerful innovations as well as a redesigned architecture. These improvements favorably impact vital facets of IT like manageability, availability, compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Exchange 2013, design an efficient test and deployment strategy, and train your IT team to maintain your Exchange Server 2013 solution. Progent can also provide ongoing remote consulting and support and management services for Exchange Server 2013.
Microsoft System Center Operations Manager IT Consulting
Support and Integration MOM 2007
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, enhancing and repairing Microsoft SCOM solutions and can provide organizations of any size expert remote or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent can also assist you to install and set up SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or onsite troubleshooting to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Microsoft SQL 2008 Remote Support
SQL Server 2008 Computer Consulting
Microsoft SQL Server 2008 offers indispensable, familiar tools to computer experts and network users, lessening the difficulty of creating, integrating, managing, and accessing company information and database programs in environments ranging from mobile devices to enterprise data systems. The sophistication and interconnectivity demands of Microsoft SQL Server 2008 require a network consultant with real-world experience and wide knowledge in planning and building information-based, end-to-end business IT solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are seamlessly integrated with the Microsoft .NET platform.
Top Ryuk ransomware protection Services
Specialists MongoLock ransomware recovery
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
Cybersecurity Pen Testing Security Certification
Compliance Audit Cybersecurity Penetration Testing
Stealth penetration testing is a key component of any comprehensive IT system security strategy. Progent's security experts can perform thorough intrusion tests without the knowledge of your organization's in-house network support staff. Stealth penetration testing uncovers whether existing security defense tools such as intrusion incident warnings and event log analysis are correctly set up and consistently observed. Progent can implement ongoing autonomous penetration testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, improper configurations, compromised credentials, overlooked patches, and dangerous IT product defaults can be combined by hackers into the multi-front attacks common to the latest strains of ransomware.
VPN Network Consulting
CCIE Expert Certified Cisco RADIUS Security Outsourcing
Cisco's security and offsite access solutions for small to medium sized businesses offer a full range of easy-to-administer protection products to help protect your wired and wireless information system. Cisco's VPN line includes routers and switches, firewalls, and Virtual Private Network access concentrators. Progent's professional consulting staff includes field-proven specialists with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that fit best with your corporate objectives.
DoubleTake Carbonite Replication Manager Integration Services
Double-Take Replication Manager IT Consulting
DoubleTake/Carbonite Software offers a family of products intended to provide small businesses a range of cost-effective alternatives for backing up and recovering business-critical workloads including Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and SharePoint. Progent's business continuity planning experts have extensive experience integrating DoubleTake/Carbonite products into small business information systems to create a high state of fault tolerance and disaster recovery capability at a budget-friendly cost.
Stealth Penetration Testing Protect
Security Auditor PEN Testing
Stealth intrusion testing is a key part of any overall network security strategy. Progent's security professionals can perform thorough penetration tests without the awareness of your company's internal network support staff. Stealth penetration testing uncovers whether current security defense tools such as intrusion detection warnings and event log analysis are correctly set up and consistently observed. Progent can provide ongoing automatic penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, overlooked patches, and unsound product defaults can be combined by hackers into the multi-front attacks typical of the latest versions of ransomware.
Immediate Hornetsecurity Altaro M365 SharePoint Backup Network Engineer
IT Services Hornetsecurity Altaro 365 Total Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.
Top Ranked NodeZero Penetration Testing Security Tech Services
Security Firm NodeZero Certified Cybersecurity Penetration Testing
Progent's certified cybersecurity experts can perform NodeZero-powered penetration tests to verify your security defense systems and policies are properly configured and effective.
Aironet 3700 Access Point Technical Support
Cisco Certified Aironet 802.11ax Wireless Network Engineer
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer online or on-premises integration and debugging support to help your organization to design, configure, upgrade, tune, administer and troubleshoot Aironet Wi-Fi access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to build a seamless enterprise-wide connectivity foundation that is simple to manage and expand. Progent also can provide affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and setup of Aironet Wi-Fi APs to work with your specific office design, construction, and anticipated workloads.
Security Organizations Check Point Power-1 Firewall
Cybersecurity Group Check Point VPN-1
Progent's Check Point firewall experts can help you plan, deploy, and administer firewall environments that rely on Check Point Next Generation firewalls and Check Point's subscription-based SandBlast security services. Progent can also help you support older Check Point firewall models or migrate smoothly to Check Point's next-generation security gateways.
Office 365 Publisher Integration Network Consulting
Computer Consultant Microsoft 365 Security
Microsoft 365, formerly called Office 365, is Microsoft's extensive suite of client productivity applications and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are available in an array of subscription plans intended for markets from students and households to global enterprises. Progent offers fast and affordable remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can help your business to evaluate the many subscription options available with Microsoft 365 and integrate your information network with Microsoft 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS, and Linux technology. Progent can also help you to build and maintain hybrid networks that transparently combine local and cloud resources.
ProSight Reporting Infrastructure Monitoring Remote Consulting
ProSight Reporting Ticketing Integration Support
ProSight Reporting is an expanding line of in-depth reporting tools created to integrate with the leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Microsoft Certified Partner System Center 2016 and Exchange Integration Technology Consulting
24 Hour System Center 2016 Security and Compliance Support and Help
Progent's Microsoft-certified consultants have more than 10 years of experience planning, deploying, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can deliver responsive remote or onsite technical support to help you to remediate serious issues detected by System Center 2012 Operations Manager.
Mac and Windows Active Directory IT Consulting
Mac and Windows Active Directory Network Consultants
Progent's support specialists in Mac and Microsoft Windows technology can show you how to combine Mac and Windows computers into cohesive networks with resource sharing and workgroup support. Allowing productive cooperation among a mix of servers and workstations powered by Apple Mac OS and Windows calls for broad knowledge of and experience with Mac and Windows technology. Progent's background in Microsoft and Apple service makes it possible to offer world class support to companies that rely on these platforms to keep their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.
After Hours Consulting Services Email Policy Management
ProSight Email Guard Spam Filtering Professional
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized management and comprehensive protection for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway appliance adds a further level of inspection for incoming email. For outbound email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Anti-Virus Installation support
Anti-Virus Technology Consulting Services
E-Mail Guard by Postini offers continually updated spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini partner and support firm. If your business is too small to qualify for a regular Postini license, you can still get access to Postini's Perimeter Manager services via Progent's E-Mail Guard spam filtering and virus defense service program. Progent's certified e-mail protection professionals can help you devise an email defense strategy that features anti-spam and antivirus technologies and policies.
Exchange 2007 Server Consulting
Exchange 2007 Edge Server Online Support Services
Progent's expert support team can show you how to define and implement an efficient in-place Exchange Server 2007 migration plan that avoids productivity disruption, simplifies ongoing service requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-location upgrades, Progent offers the experience to finish your project rapidly and economically. Progent's Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.
24/7 Extended Helpdesk Support and Setup
Shared Computer Support Help Desk Technical Support Services
Progent's Co-managed Help Desk service allows your business to split responsibilities for Help Desk services transparently between your in-house IT team and Progent's large roster of certified technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared PSA platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Emergency Juniper SA4500 SSL VPN Consulting Services
Secure Juniper SSL VPN
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Specialists ProSight infrastructure documentation management
ProSight SSL certificate management Specialist
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or serial numbers and be alerted about upcoming expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate as much as 50% of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a centralized location for storing and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it.
macOS Phone-based Consulting Services
macOS Phone-based Consult
Progent offers nationwide online phone support and troubleshooting services for businesses that operate macOS and OS X environments or whose IT systems feature a combination of Apple Mac and Microsoft Windows products. Progent's consultants can provide Apple macOS and OS X clients a variety of IT services such as desktop assistance, migration to the latest edition of macOS from legacy versions of Apple macOS or OS X, plus expertise with Mac applications. Progent's specialists in Apple technology can also assist you with iPhone and iPad synchronization and troubleshooting, or migrating to Apple's iCloud services. Remote network consulting offers maximum return for your IT dollar by protecting client efficiency and limiting the hours billed for computer repair services. Advanced remote support technology and skilled service specialists and engineers combine to enable Progent to solve the majority of IT issues without squandering time and expense by traveling to your site. In the vast majority of cases your network problems can be dealt with by telephone or through a combination of telephone help and remote network analysis. Progent can put you in touch with Cisco CCIE network experts and CISM premier security specialists to assist with the toughest system problems.
ASP.NET Design Firm
ASP.NET Core Programming Firms
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or modernize .NET apps rapidly and at low cost.
Whitepaper IT Outsourcing Model
IT Outsourcing Examples Whitepaper
Progent's IT outsourcing packages provide affordable computer support for medium-size businesses. Whether it involves planning system infrastructure, setting up an internal Help Desk or using an outside one, rolling out a new email system, monitoring your network, or developing a web-based business solution, outsourcing your IT engineering services can smooth out costs and eliminate uncertainties, allowing network service budgets to increase in a more moderate and controlled manner than is possible by amassing a bulky, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers show how Progent can help you build a secure and highly available system architecture for your critical Windows-powered applications including Windows 2008, Exchange Server 2007, and SQL Server 2008.
information Systems Audit WatchGuard Firebox M390 Firewall
Cybersecurity Organizations WatchGuard Firebox T55 Firewall
Progent provides consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can assist you to manage legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Support Desk Sharing IT Consultant
Top Quality Virtual Helpdesk Integration
Progent's Computer Call Center Outsourcing Services for PC desktop support are designed specifically for small businesses who need immediate availability of a Help Desk Call Center with expert phone support and full escalation capability but who have to operate within a restricted IT budget. Important components of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Secure Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Helpdesk Services, Per Minute Billing, and Help Desk Call Center Applications Selection and Integration.
24/7 Professionals Windows 8
24-Hour Microsoft Windows 8.1 Evaluation Remote Technical Support
Progent's Microsoft-certified experts can deliver a range of IT outsourcing and co-sourcing services to assist companies of any size to install, manage, and troubleshoot IT systems that include desktops, notebooks, tablets, or Windows phones powered by Windows 8.1. For larger organizations, Progent's senior project management consultants can help set up test environments to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment projects following proven methodologies.
Catalyst Wi-Fi 6/6E AP Planning Troubleshooting
24x7x365 wireless IP phones and Meraki APs On-site Support
Progent's Cisco-certified wireless integration experts can assist organizations to deploy, manage, and debug Cisco Wi-Fi devices including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Juniper SSG140 Router Security Tech Services
24x7 Juniper SSG Firewall Security Consultants
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Part-Time CIO Consulting
Chief Information Officer Specialists
Progent can provide small businesses with an IT management expert who can function as a part-time CIO. This part-time CIO can provide long-term direction to help you deploy sensible technology to improve business operations so they align more closely with your business objectives. Your company can create and install a well thought out IT strategy without incurring the expense of a full-time Chief Information Officer.
24 Hour UNIX with Windows Consultant
Windows and Solaris Technical Support
Progent can help your business to design and implement an efficient transition from a UNIX-based information environment to a network based on MS Windows and suited for running Microsoft's familiar office productivity software, business applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can help you preserve your data and reduce productivity discontinuity by designing an effective migration strategy that protects your current assets in UNIX software and infrastructure. UNIX-to-Windows transition consulting services offered by Progent include evaluation of current infrastructure, migration planning and testing, Microsoft Exchange migration services, information and application software transition, and server and storage system migration and consolidation.
Herakles Colocation Center Test Lab Consulting Services
Business Continuity Testing Engineer
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center is available for testing mission-critical applications, creating efficient system upgrade methodologies, assessing and optimizing performance, designing or verifying business continuity strategies, mitigating compatibility problems, and building training environments for the latest technologies. For Progent customers without adequate in-house resources to assemble proper pilot systems, Progent's Test and Training Lab reduces capital costs and technical risk and helps keep vital network projects on schedule.
Exchange Server 2000 Troubleshooting
Online Support Services Microsoft Exchange 2000 Upgrade
Progent is among the most qualified information technology consulting firms for integrating email and messaging solutions powered by Exchange 2000 Server. Progent specializes in helping small and mid-size companies derive the full advantages of Microsoft Exchange 2000 for common situations including updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
On-site Technical Support Clustered Server
Support High-Availability Clustered Servers
Progent provides Windows Cluster Server assistance to help your company utilize fault-tolerant clustered servers designed to deliver 24x7 uptime. Windows cluster servers for non-stop networks include Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By helping you create fault-tolerant clustered server solutions powered by Microsoft Windows Server Cluster 2003, Progent's Certified Windows professionals make sure that your high availability server clusters are set up to maximize the business advantage of your information system.
24x7x365 Disaster Recovery Test Lab Engineers
Herakles/QTS Test Lab Engineer
The Progent Test and Training Lab at the QTS (formerly Herakles) Data Center can be used for testing line-of-business applications, creating efficient system upgrade methodologies, assessing and tuning performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers without sufficient in-house resources to assemble proper pilot environments, the lab reduces capital outlay and engineering risk and helps keep critical network projects on schedule.
UNIX, Windows Specialists
Windows and Solaris Computer Consulting
If you are developing UNIX or Linux applications in an environment that has MS Windows-based servers, PCs, and office applications, Progent can provide full-service information technology outsourcing that allows you to concentrate on your field of strategic know-how while avoiding the constant hassle of maintaining your business network. Through the use of automated network monitoring and by delivering remote and on-site support as your business needs it, Progent represents an affordable alternative for supporting an information network that provides excellent reliability, security, and efficiency. Progent's developer support offerings feature comprehensive information technology outsourcing, virtual infrastructure, online and in-person support and troubleshooting, network monitoring, and Help Desk Call Center services.
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