Barueri-Alphaville 24/7 Emergency CryptoLocker
Infection Assessment and Repair Help
For Mission Critical IT Environments
Case Study: Crypto-Ransomware Malware Cleanup and Business Recovery
Ransomware : Your Worst IT Catastrophe
Ransomware has become a too-frequent cyberplague that poses an existential threat for organizations vulnerable to an attack. Versions of ransomware such as CrySIS, CryptoWall, Locky, Syskey and MongoLock cryptoworms have been out in the wild for many years and still cause damage. More recent strains of ransomware such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim, plus daily unnamed viruses, not only encrypt online critical data but also infect all configured system restores and backups. Files synchronized to the cloud can also be ransomed. In a poorly architected system, it can render automatic restore operations impossible and basically knocks the datacenter back to square one.
Getting back applications and data after a ransomware event becomes a sprint against the clock as the targeted organization struggles to contain, remove the crypto-ransomware, and resume enterprise-critical activity. Since ransomware requires time to spread, assaults are often sprung during weekends and nights, when attacks typically take longer to detect. This multiplies the difficulty of rapidly marshalling and coordinating an experienced mitigation team.
Progent offers a variety of services for securing businesses from crypto-ransomware events. These include staff training to help recognize and avoid phishing attempts, ProSight Active Security Monitoring (ASM) for remote monitoring and management, along with installation of the latest generation security gateways with AI technology from SentinelOne to detect and disable new cyber threats automatically. Progent in addition offers the assistance of veteran ransomware recovery professionals with the skills and perseverance to re-deploy a breached system as rapidly as possible.
Progent's Ransomware Restoration Services
After a crypto-ransomware penetration, paying the ransom demands in cryptocurrency does not ensure that cyber criminals will provide the needed codes to decrypt all your data. Kaspersky Labs determined that 17% of ransomware victims never recovered their information even after having sent off the ransom, resulting in more losses. The risk is also costly. Ryuk ransoms are typically several hundred thousand dollars. For larger enterprises, the ransom demand can be in the millions of dollars. The alternative is to re-install the key parts of your Information Technology environment. Without access to essential system backups, this requires a wide complement of IT skills, professional team management, and the capability to work 24x7 until the task is over.
For twenty years, Progent has made available certified expert IT services for businesses throughout the U.S. and has achieved Microsoft's Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's group of subject matter experts includes engineers who have attained top industry certifications in foundation technologies such as Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally-recognized industry certifications including CISA, CISSP, CRISC, GIAC, and CMMC 2.0. (Visit Progent's certifications). Progent also has experience in financial management and ERP software solutions. This breadth of expertise affords Progent the ability to efficiently identify important systems and integrate the surviving parts of your IT environment after a ransomware attack and assemble them into an operational system.
Progent's security group utilizes powerful project management systems to coordinate the complex restoration process. Progent understands the urgency of working quickly and in unison with a client's management and IT resources to assign priority to tasks and to get essential systems back online as fast as humanly possible.
Case Study: A Successful Crypto-Ransomware Attack Restoration
A business hired Progent after their company was taken over by the Ryuk ransomware. Ryuk is thought to have been launched by North Korean state sponsored hackers, possibly adopting strategies exposed from the U.S. National Security Agency. Ryuk targets specific companies with limited ability to sustain disruption and is one of the most profitable versions of ransomware viruses. Headline organizations include Data Resolution, a California-based info warehousing and cloud computing company, and the Chicago Tribune. Progent's client is a regional manufacturing business located in the Chicago metro area with around 500 staff members. The Ryuk penetration had shut down all business operations and manufacturing capabilities. The majority of the client's backups had been online at the beginning of the intrusion and were eventually encrypted. The client was actively seeking loans for paying the ransom demand (exceeding two hundred thousand dollars) and wishfully thinking for the best, but ultimately engaged Progent.
Progent worked with the customer to rapidly identify and prioritize the key systems that had to be recovered in order to resume departmental operations:
- Microsoft Active Directory
- Microsoft Exchange Server
- MRP System
Within two days, Progent was able to rebuild Windows Active Directory to its pre-attack state. Progent then assisted with rebuilding and storage recovery of needed servers. All Exchange Server data and attributes were usable, which greatly helped the restore of Exchange. Progent was able to find intact OST files (Microsoft Outlook Off-Line Folder Files) on user desktop computers in order to recover mail messages. A recent off-line backup of the businesses accounting software made them able to return these vital services back online. Although significant work was left to recover fully from the Ryuk event, the most important services were returned to operations rapidly:
Over the next few weeks important milestones in the recovery project were completed in close cooperation between Progent consultants and the client:
- In-house web applications were restored with no loss of data.
- The MailStore Exchange Server containing more than 4 million historical messages was brought online and accessible to users.
- CRM/Orders/Invoices/Accounts Payable (AP)/AR/Inventory modules were fully recovered.
- A new Palo Alto Networks 850 security appliance was set up and programmed.
- 90% of the user desktops were back into operation.
Conclusion
A potential business catastrophe was avoided by results-oriented professionals, a broad array of technical expertise, and tight collaboration. Although in post mortem the crypto-ransomware penetration detailed here would have been shut down with advanced cyber security technology and ISO/IEC 27001 best practices, user education, and well thought out incident response procedures for backup and applying software patches, the reality is that state-sponsored cyber criminals from Russia, China and elsewhere are tireless and are not going away. If you do get hit by a ransomware incursion, feel confident that Progent's roster of experts has proven experience in ransomware virus blocking, mitigation, and file disaster recovery.
To read or download a PDF version of this case study, please click:
Progent's Ryuk Virus Recovery Case Study Datasheet. (PDF - 282 KB)
Additional Ransomware Protection Services Available from Progent
Progent offers businesses in Barueri-Alphaville a variety of remote monitoring and security assessment services to help you to reduce the threat from ransomware. These services include modern artificial intelligence technology to detect zero-day variants of crypto-ransomware that can escape detection by legacy signature-based security solutions.
- ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
ProSight LAN Watch is Progent's server and desktop monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of critical assets that drive your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your designated IT management staff and your assigned Progent engineering consultant so that all looming problems can be resolved before they have a chance to impact your network. Find out more about ProSight LAN Watch server and desktop remote monitoring services. - ProSight LAN Watch with NinjaOne RMM: Centralized RMM Solution for Networks, Servers, and Workstations
ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-driven platform for monitoring and managing your client-server infrastructure by offering tools for streamlining common time-consuming tasks. These include health monitoring, update management, automated remediation, endpoint setup, backup and recovery, A/V response, remote access, standard and custom scripts, resource inventory, endpoint status reporting, and debugging assistance. When ProSight LAN Watch with NinjaOne RMM identifies a serious incident, it sends an alarm to your designated IT management staff and your Progent technical consultant so that potential issues can be taken care of before they interfere with productivity. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting. - ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and affordable for smaller businesses to map, monitor, optimize and debug their connectivity hardware like switches, firewalls, and load balancers plus servers, endpoints and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch makes sure that network diagrams are always updated, captures and manages the configuration of almost all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating complex management processes, ProSight WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting. - ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is a growing family of real-time and in-depth management reporting utilities designed to work with the industry's leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to surface and contextualize critical issues like inconsistent support follow-up or endpoints with missing patches. By exposing ticketing or network health concerns concisely and in near-real time, ProSight Reporting improves network value, reduces management overhead, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms. - ProSight Data Protection Services: Managed Backup and Recovery Services
Progent has worked with leading backup technology companies to produce ProSight Data Protection Services (DPS), a family of offerings that provide backup-as-a-service. ProSight DPS products automate and monitor your backup processes and enable non-disruptive backup and rapid recovery of critical files, apps, system images, and virtual machines. ProSight DPS lets you avoid data loss caused by equipment breakdown, natural disasters, fire, malware like ransomware, user error, ill-intentioned employees, or application bugs. Managed services in the ProSight Data Protection Services product line include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can help you to identify which of these managed backup services are most appropriate for your IT environment. - ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security vendors to provide centralized management and comprehensive protection for all your email traffic. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your vulnerability to external attacks and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further level of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your corporate firewall. For more details, see Email Guard spam and content filtering. - ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Policy Enforcement, and Secure Single Sign-on
Progent's Duo authentication services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected online account and enter your password you are asked to verify your identity via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized as this added means of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. To find out more about ProSight Duo two-factor identity validation services, see Duo MFA two-factor authentication services. - Progent's Outsourced/Shared Service Desk: Support Desk Managed Services
Progent's Support Center services allow your IT staff to offload Call Center services to Progent or split responsibilities for support services seamlessly between your in-house network support group and Progent's nationwide pool of certified IT support engineers and subject matter experts (SMEs). Progent's Co-managed Service Desk provides a smooth extension of your core IT support team. Client access to the Service Desk, provision of technical assistance, escalation, trouble ticket generation and updates, performance measurement, and management of the service database are consistent regardless of whether issues are resolved by your internal support staff, by Progent, or by a combination. Find out more about Progent's outsourced/shared Service Desk services. - Progent Active Protection Against Ransomware: AI-based Ransomware Detection and Cleanup
Progent's Active Protection Against Ransomware is an endpoint protection solution that utilizes cutting edge behavior machine learning tools to defend endpoint devices and physical and virtual servers against new malware assaults such as ransomware and file-less exploits, which routinely escape traditional signature-matching AV tools. Progent ASM services safeguard on-premises and cloud resources and provides a single platform to automate the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against newly discovered threats. Learn more about Progent's ransomware defense and recovery services. - ProSight IT Asset Management: Network Documentation Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and safeguard data about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSLs or warranties. By updating and organizing your IT infrastructure documentation, you can eliminate up to 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Read more about Progent's ProSight IT Asset Management service. - Patch Management: Software/Firmware Update Management Services
Progent's support services for patch management offer organizations of all sizes a flexible and cost-effective solution for evaluating, validating, scheduling, implementing, and documenting updates to your dynamic IT system. Besides maximizing the protection and functionality of your computer network, Progent's patch management services allow your in-house IT team to focus on more strategic projects and tasks that deliver maximum business value from your network. Read more about Progent's software/firmware update management support services. - ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual machine host configured and managed by Progent's IT support professionals. Under the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Since the environment is virtualized, it can be moved immediately to a different hardware solution without requiring a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services. - ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior-based machine learning tools to defend physical and virtual endpoint devices against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-based anti-virus products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and provides a unified platform to automate the entire malware attack progression including filtering, detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows VSS and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense. - ProSight Enhanced Security Protection (ESP): Endpoint Protection and Microsoft Exchange Filtering
ProSight Enhanced Security Protection (ESP) managed services deliver economical multi-layer protection for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge tools incorporated within one agent accessible from a single console. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP environment that meets your organization's specific requirements and that allows you achieve and demonstrate compliance with government and industry data security standards. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate attention. Progent can also help your company to install and verify a backup and disaster recovery system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent'sProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange filtering.
An index of content::
System Center 2016 and Intune Remote Support Services
System Center 2016 and NetApp Integration Remote Support Services
System Center 2016 provides important improvements in the management of hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10 clients; unified management of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as closer integration with Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's Microsoft-certified consulting team offers world-class remote and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to plan and configure a new implementation of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center environment.
Computer Expert Small Business
Urgent Small Business IT Outsourcing
Progent is a leader in cost-effectively providing enterprise-class network help to small companies. Progent's success in handling the IT service needs of the historically underserved small business market is the combined result of key technical and operational innovations that have eliminated a great deal of the traditional expenses out of managing network support, added unprecedented professional skill into the IT service mechanism, and significantly accelerated the solution process.
Horizon3.ai NodeZero Penetration Testing Security Audit Services
Horizon3.ai NodeZero Threat Assessment Firewall Setup
Progent's certified security experts can perform NodeZero-based penetration tests to verify your security defense systems and policies are correctly configured and effective.
Microsoft SQL Server Network Specialist
Microsoft T-SQL Design Firms
SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid development of a new generation of enterprise-class applications that can give your business a significant competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft integration, ensures you success in planning, installing and supporting Microsoft SQL Server applications that are seamlessly integrated with other applications based on Microsoft's .NET platform.
Bandwidth Throttling Test Lab Consultancy
Consulting Services Capacity Planning Test Lab
The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for piloting line-of-business applications, creating cost-effective system upgrade procedures, evaluating and tuning performance, planning or validating disaster recovery solutions, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent customers without sufficient internal resources to assemble effective test systems, Progent's Test and Training Lab cuts capital costs and engineering risk and helps keep vital network projects on schedule.
At Home Workforce Endpoint Security Specialists
Remote Workforce Endpoint Security Specialists
Progent can assist small and mid-size businesses to set up cybersecurity protection systems and provide mitigation expertise to support remote workers.
Adobe After Effects Instruction
Adobe Illustrator Training
Progent's Apple Mac consultants can promote the creative aspect of Macintosh computing by providing consulting services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post production studio.
Hornetsecurity Altaro VM Backup and vSphere Configuration
Altaro VM Backup Testing Technical Support Services
Altaro VM Backup software from Hornetsecurity provides small businesses a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Microsoft Azure Block Blob storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or onsite consulting services to assist you to design, install, optimize and troubleshoot a comprehensive backup and disaster recovery solution based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup.
System Center 2012 Virtual Machine Manager IT Services
SCVMM 2012 Live Migration On-site Technical Support
Progent can help businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help you to upgrade from an earlier release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your current SCVMM 2012 ecosystem so you realize maximum return on investment.
Network Administration Consulting Hourly Price
Consulting Hourly Cost Onsite Support
Progent's pricing model is to bill for phone support and on-site help per minute. Consequently, you owe only for received services. Progent does not demand a more expensive rate for after-hours or emergency support, and within California or in areas where Progent provides on-premises service, Progent does not bill for travel except for urgent support where on-site time is less than four hours. In addition, Progent imposes no initialization charge and requires no retainer for support services delivered during normal business hours. Many support organizations demand large minimum payments or charge for every fifteen minutes or longer. Progent's small granularity does away with big bills for fast repairs so you will not be tempted to allow minor problems to stay unaddressed.
Colo IT Consultant
Enterprise Windows 2000 IT Specialist
For large businesses, Progent can leverage in-house IT staffs by offering extensive background in deploying key Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory help, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the national or global businesses with branch offices, Progent can act as a seamless local extension of corporate network management. Progent's enterprise consulting services include company-wide security, online branch office support, network architecture, Sarbox conformance, project planning, and world-class service for multi-site network environments based on Enterprise Windows 2003. Progent can provide field engineers and specialists to help with a site relocation or branch move, or a network architect to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Power BI on Azure VMs Contract Programming Firm
Programming Power BI On Premises
Progent's Power BI consultants can help your business to plan, deploy, manage, update or debug your Power BI business analytics solution. Progent's database experts can help you to prepare your target data for Power BI reports and dashboards. Progent can show you how to build and manage a local, cloud, or hybrid environment to run Power BI.
MSP360 Managed Cloud Backup/Restore Computer Consulting
MSP360 Ultimate Backup Support Services
Progent's data protection experts can assist you to design, implement and manage a backup plan based on MSP360 Backup technology to protect your assets hosted on any major public cloud. Progent can provide end-to-end monitoring and remote management to prevent data loss caused by user mistakes, software flaws, ill-intentioned insiders, and external assaults like ransomware.
SCVMM 2012 and SharePoint Online Support Services
On-site Support SCVMM 2012 Live Migration
Progent can assist organizations of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive reporting. Progent can help your business to migrate from a legacy edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can assist you to enhance and repair your current SCVMM environment to make sure you realize maximum business value.
Technical Support MOM 2007
Microsoft System Center Operations Manager Consultant Services
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of any size advanced remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric as well as Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix critical issues uncovered by Microsoft SCOM 2012.
Specialist Microsoft Windows Server 2008 R2
IT Consulting Windows Server 2008 R2
Windows Server 2008 represents an important advance in making information networks more secure and fault tolerant, easier to virtualize and administer, faster, and able to offer an improved environment for web publishing. Progent can help your company benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 by providing consulting, technical support, training, staffing, monitoring, and security engineering services.
Windows Server Hyper-V 2016 Failover Clusters Professionals
Expert Microsoft Certified Windows Server Hyper-V 2016 IT Consulting
Windows Hyper-V 2016 incorporates core technologies first developed for and proven on Microsoft Azure, one of the world's biggest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, availability, expandability, manageability, dependability and recoverability. Progent's Microsoft-certified consultants can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, plan an efficient network topology for a cloud-based or hybrid deployment, develop and carry out a non-disruptive upgrade strategy, train your IT administration and technical support staff, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution delivers maximum business benefit.
Services Azure and SCDPM integration
24-7 Consultant Services Azure Resource Manager
Progent can assist companies of any size to migrate all or part of their computing infrastructure to Microsoft Azure. This can simplify network administration and lower hardware expense. Microsoft Azure includes a wealth of public cloud services and Progent can assist you to understand the benefits and limitations of different cloud computing architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and ensure that you avoid the common mistakes small companies make when moving to a public cloud. Progent can show you how to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and also to manage iPhones and iPads and Google Android handhelds.
Catalyst 3560 Switch Integration
24 Hour CCDP Expert Certified Setup and Support Catalyst Switch VSS
With the Catalyst line of switches for small and medium-sized businesses, Cisco allows organizations to gain all the advantages of adding intelligent services into their IT infrastructures. Cisco's switching technology allows you to deploy capabilities that make your network infrastructure sufficiently robust to accommodate real-time needs, scalable to support growth, secure enough to guard restricted data, and capable of prioritizing and managing all traffic to streamline system performance. Progent's CCIE certified engineers can show you how to select and integrate Catalyst switches appropriate for your company. Also, Progent's CISM certified security specialists can show you how to develop a strategic protection plan and configure Cisco switches so they help support your security strategy. Catalyst switches that Progent provides expertise for include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Cisco Catalyst 4900 switches, and Cisco Catalyst 6500 Series Switches.
VMware Workspace ONE IT Consulting Group
System Center Configuration Manager Professional
Progent's Microsoft-certified consultants can help you to streamline desktop change and update deployment by delivering expertise with administration solutions such as Configuration Manager 2007, SMS 2003, and WSUS.
Android and Cisco Jabber Specialists
Remote Troubleshooting Android and Lync integration
Progent's seasoned group of IT consultants and application experts have years of experience providing remote and onsite assistance for organizations of all sizes who need to integrate Android phones and tablets into their IT networks so that mobile clients can be productive from virtually anywhere. Progent has the breadth of know-how to resolve network problems that span numerous vendors and that represent a combination of older and current technology. Progent offers affordable remote technical support to help you with any facet of designing, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to help you to resolve especially challenging IT issues, or Progent can provide comprehensive project management support to help you complete strategic IT projects on schedule and within budget. Progent can help with local, cloud-based, or hybrid networks and offers expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also offers customized group or individual training to show you how to manage and operate Android phones and tablets efficiently.
Windows 2003 Server Technical Support
Professional Windows 2003
Progent's Microsoft-certified Windows Server 2003 consultants can provide computer help and expert consulting for the entire family of Microsoft .NET Servers, Windows 2003 Server, and Windows Server 2000. Progent's Windows 2003 migration, integration, update, and support offerings include system design, deployment, project management, on-site and remote technical support and repair, Help Desk outsourcing, expert security consulting, turn-key outsourcing, and expert co-sourcing.
VMware SRM Disaster Recovery Consulting
VMware vRealize Orchestrator vRO Services
VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and test a repeatable workflow for restoring services rapidly after a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also enables non-intrusive testing for disaster recovery, updates and patches and can produce audit reports to verify full service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and administer a DR solution based on VMware SRM.
Remote Data Backup and Restore Services Consultant
ProSight Data Protection Services ECHO Specialists
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital data, apps and virtual machines that have become unavailable or damaged due to hardware failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight DPS to to comply with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data.
Cybersecurity Organizations Juniper SSG Series Router
Juniper SSG520M Router Consultants
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
NinjaOne and Progent NOC Proactive Management IT Consulting
NinjaOne RMM and Progent NOC Network Management Help and Support
A centerpiece of Progent's Network Operations Center (NOC) is its effective integration of NinjaOne RMM, a cutting-edge RMM solution which facilitates automated alerting and rapid incident response.
White Paper IT Outsourcing Advantages
Emergency IT Outsourcing Examples Article
Progent's IT outsourcing packages offer budget-friendly network support for mid-size organizations. Whether it involves designing system infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your system, or developing an on-line business solution, outsourcing your network technical services can smooth out expenses and minimize uncertainties, allowing network service budgets to grow in a more linear and controlled fashion than is possible by assembling a large, all-purpose in-house network support staff. Progent's Outsourcing White Paper and flyers tell you how Progent can help you build a protected and highly available system architecture for your vital Windows-powered business software including Windows Server 2008, Exchange Server, and SQL Server.
CCIE Expert Certified Microsoft Windows 7 Services
Remote Consulting Windows 7 Help Desk
Progent's certified consultants can provide remote and onsite consulting expertise to assist you to administer, support, and troubleshoot PCs powered by Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for management automation, data and identity protection, disaster recovery, online access, smartphone and tablet integration, Wi-Fi configuration, and remote network monitoring.
Professionals Cybersecurity Assessment
Consulting Web Application Security Testing
Progent has created special security service bundles intended to provide larger institutions an objective and comprehensive network security assessment from a team of premier security consultants. All Progent's security assessment packages incorporate a collection of services including network scans from inside and from beyond the network security perimeter, professional analysis of scanned data by accredited security consultants, production of a paper explaining the results, plus a live concise executive summary and an in-depth interactive outbrief for internal network administrators.
Mobile Connectivity Support Services
Top Support Cisco wireless
Progent's Wireless Consulting Services provide a convenient, economical option for businesses of any size to integrate, manage and troubleshoot cutting edge wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install appliances such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile messaging and online business applications, Progent can help with Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Wireless LAN Technology Consulting Services
Smartphone Setup and Support
Progent's Wireless Consulting Services offer a fast, affordable option for companies of any size to deploy, manage and troubleshoot the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to plan and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Expert Microsoft Certified ISA Server Specialist
Support Outsourcing Internet Security and Acceleration Server
Progent's Microsoft-certified ISA Server consulting experts have broad experience creating corporate security solutions for information systems with many locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size company design and deploy a configuration of ISA Server 2004 that supports your information security requirements without limiting your productivity.
Urgent Microsoft Exchange Information Technology Consulting
Exchange 2007 Technical Consultant
Progent's expert consultants can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, reduces ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complex multiple server or multi-location migrations, Progent offers the background to complete your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and design offerings include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging implementations powered by Exchange 2007 Server.
Applications Development Security Cybersecurity Organization
Network Auditing Firewall Setup
For smaller organizations, computer security and information assurance and regulatory compliance can be excessively complicated to stay ahead of but too risky to overlook. The world's largest institutions have been breached, and the leading cloud service providers have on occasion been knocked out. It seems as though there's nowhere to hide. Progent makes it economical for small and midsize companies to carry out vital security tasks effectively by offering the advantage of billed time to the nearest minute with no minimum billing for online help. You have access to a world-class information consultant to deliver just the knowledge you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any level of network security including security assessments, virus defense and recovery, spam and email content filtering, email data leak protection, regulatory compliance reporting, and creating a complete security strategy.
Monitoring and Reporting Integration
Support and Setup Application Monitoring
Remote 24x7 monitoring, proactive alarms, and actionable reports are crucial to maintaining the proper operation of your network and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of any size can get a degree of network stability that was once limited to large enterprises. Progent offers several RMM solutions available as economical services designed to assist you to detect and fix a most IT network problems before they get big enough to impact your business.
Urgent Information Technology Consulting Small Business WAP131
Small Business Wireless AP Help and Support
Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, manage, and troubleshoot Cisco Small Business 100/300/500 Wi-Fi Access Points.
ProSight ECHO Data Backup and Restore Services Consultant
ProSight Data Protection Services ECHO Services
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed solution for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup activities and allows fast restoration of vital data, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-premises device, or mirrored to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with regulatory requirements such as HIPAA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical information.
Network Consultant Colocation Selection
Colocation Center Consultant Services
Colocation data centers allow businesses to share world-class data centers for hosting computer hardware that supports vital applications. Progent's Microsoft and Cisco premier consultants can help your company with all aspects of your colocation program including selecting and migrating to a colo site, designing system topology, specifying required equipment, on-premises and remote maintenance, setting up offsite network management, and education your IT personnel.
Critical Security Alerts Evaluation
24/7 Critical Security Bulletins Cybersecurity Company
This page contains current information on security threats, fixes, and best practices. Contact Progent if you need help defending your network against the latest IT security threats.
Colo Remote Technical Support
Colocation Center Consulting
Colocation sites allow companies to share enterprise-class data centers for housing computer hardware that supports mission-critical applications and services. Progent's Microsoft and Cisco premier IT experts can assist your small business with all aspects of your colocation program including selecting and moving to a colocation facility, designing system topology, defining hardware, on-site and on-line maintenance, setting up offsite system management, and education your support staff.
Select Topic: