For fast remote assistance with data security problems, companies in Barueri-Alphaville São Paulo have access to world-class troubleshooting by contacting Progent's security professionals. Progent's remote service staff is ready to provide fast and low-cost assistance with security problems that threaten the productivity of your IT network. Progent's security engineers are premier to support systems based on Microsoft Windows, Linux, Apple macOS and OS X, and major derivatives of UNIX. Progent can deliver expert guidance for key security and recovery solutions such as AI-based End Point Protection and Response, Managed Detection and Response, complete system restore validation, immutable backup, and off-premises backup. Progent's broad selection of services addresses firewall technology, email filtering and encryption, protected system design, and business continuity preparedness. Progent's technical support team has earned the industry's top security certifications including Certified Information Security Manager and Information System Security Architecture Professional.

Progent offers remote security help on a by-the-minute model without minimum times and no additional charges for sign-up or off-hour service. By billing per minute and by providing top-level expertise, Progent's pricing structure keeps expenses under control and avoids situations where simple solutions turn into major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a target network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when support staff are likely to be slower to become aware of a break-in and are less able to organize a rapid and coordinated response. The more lateral progress ransomware is able to achieve within a target's system, the more time it takes to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first steps in mitigating a ransomware assault by putting out the fire. Progent's online ransomware engineers can assist businesses to locate and isolate infected servers and endpoints and guard undamaged resources from being penetrated. If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Do We Do?
Cybersecurity Consulting FirmIf your business is now faced with a security crisis other than ransomware, refer to Progent's Emergency Remote Technical Support to find out how to receive immediate aid. Progent has a team of certified cybersecurity experts who offer remote and on-premises support that includes containment, mitigation, restoration, forensics, and hardening of your cybersecurity profile to protect against future exploits.

For businesses that have planned in advance for being hacked, the formal post-attack response model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of handling a serious security incident.

Overview of Security Support Services
Coordinating network protection as well as staying ready for restoring vital information and functions following an attack demands an on-going effort that entails a variety of technologies and procedures. Progent's security professionals can help your business at all levels in your efforts to secure your information system, ranging from security audits to designing a complete security plan. Key areas covered by Progent's security engineers include Security Planning and Implementation, Information Recovery and Security Failure Analysis, and Managed Filtering of Email-Borne Threats.

Planning and Building Secure Networks
Any business ought to develop a carefully considered security strategy that includes both proactive and responsive elements. The pre-attack plan is a collection of precautions that works to reduce security gaps. The reactive strategy specifies procedures to assist IT staff to inventory the damage resulting from a breach, repair the damage, document the experience, and restore business activity as quickly as possible. Progent can show you how to incorporate protection into your business operations. Progent can configure scanning software, create and implement a safe IT infrastructure, and recommend procedures and policies to enhance the safety of your network. Progent's security professionals are available to assist you to set up a firewall, deploy safe online and mobile connectivity to email and information, and install an efficient VPN.

If your company is interested in an economical option for jobbing out your security administration, Progent's Round-the-clock Network Support Options include continual remote system monitoring and immediate response to problems.

Hybrid Cloud Solutions
Progent can help your IT team you to design, deploy, administer and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud hosted infrastructure and that are compliant with regulatory security requirements. (Learn about Progent's Microsoft 365 integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

Data Recovery and Failure Analysis
Progent has expertise in restoring networks and computers that have been hacked, are in question, or have failed following a security attack. Progent can help assess the losses resulting from the attack, restore normal functions, and retrieve information lost as a result of the breach. Progent's certified engineers can also oversee a thorough failure evaluation by examining event logs and using other proven forensics tools. Progent's experience with security consulting minimizes your business disruption and allows Progent to recommend effective measures to avoid or contain new attacks.

Ransomware Cleanup and Recovery Expertise
Progent offers the services of proven ransomware recovery experts with the knowledge to reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky. For more information, see ransomware removal and restoration consulting.

Work-from-Home (WFH) Cybersecurity Expertise
Work-from-Home workers typically use their own devices and often operate in a unsecured physical space. This increases their vulnerability to cyber threats and requires judicious configuration of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive user training, and the development of policies built on best practices. Progent's veteran roster of telecommuter solutions experts can assist you to plan, implement and manage an effective security solution that guards critical information resources in environments that incorporate at-home workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management provide businesses of any size a flexible and cost-effective alternative for evaluating, testing, scheduling, implementing, and tracking updates to your dynamic IT system. Besides maximizing the protection and reliability of your IT environment, Progent's software/firmware update management services permit your IT team to focus on more strategic projects and tasks that deliver maximum business value from your network. Read more about Progent's patch management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centric threat management stack that features computer learning algorithms and expert services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile software agents can be loaded in minutes to guard endpoints against increasingly sophisticated threats including ransomware, familiar and brand-new malware, trojan viruses, hacking toolkits, RAM exploits, malicious scripts, invasive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is invariably the initial endpoint response tool deployed by Progent to provide control and visibility of a client's network at the outset of a ransomware emergency. For additional information, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) solutions.

Consulting Services for's NodeZero Pentest Products
NodeZero from is a leading-edge penetration test (pentest) platform that supports continuous, simultaneous, automated testing of your network to help you find, rank, fix, and verify cybersecurity weaknesses before malicious hackers can exploit them. Progent offers the support of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to carry out comprehensive pentests of your network perimeter and your internal network in order to determine your current security profile. Progent can also assist you to strengthen your existing network security and can help you to plan and deploy a unified cybersecurity strategy that streamlines management and provides optimum protection for on-premises, multi-cloud, and perimeter IT resources. To find out more information about Progent's vulnerability assessment solutions powered by on NodeZero's pentest platform, refer to Consulting Services for NodeZero's PEN Test Platform.

Stealth Penetration Security Assessment Services
Stealth intrusion testing is an important part of any comprehensive IT system security plan. Progent's security professionals can perform extensive penetration tests without the knowledge of your organization's internal IT resources. Unannounced penetration checking shows whether current security monitoring tools such as intrusion incident warnings and event history analysis are properly configured and actively monitored. Progent can provide ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, harvested credentials, missing patches, and dangerous IT product defaults can be combined by hackers into the multi-front attacks common to modern strains of ransomware. Get additional information about Progent's Stealth PEN Assessment Consultants.

Progent's Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight family of network monitoring and management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection solution that utilizes SentinelOne's next generation behavior machine learning technology to defend endpoints and physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely evade traditional signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to automate the entire threat progression including filtering, detection, containment, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered threats. Progent is a certified SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all vectors. ProSight ESP offers two-way firewall protection, penetration alarms, endpoint control, and web filtering via leading-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist your business to design and implement a ProSight ESP environment that addresses your company's unique requirements and that helps you prove compliance with government and industry information security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require immediate action. Progent can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business quickly from a destructive cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

ProSight DPS: Managed Cloud Backup
Progent has partnered with advanced backup/restore product vendors to produce ProSight Data Protection Services (DPS), a selection of subscription-based offerings that deliver backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your data backup operations and enable transparent backup and fast recovery of important files/folders, apps, system images, plus Hyper-V and VMware virtual machines. ProSight DPS helps your business protect against data loss caused by hardware failures, natural calamities, fire, malware such as ransomware, human error, malicious insiders, or application glitches. Managed services in the ProSight Data Protection product line include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can help you to determine which of these managed services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of top information security companies to deliver web-based management and comprehensive protection for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of inspection for inbound email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. With 2FA, whenever you sign into a protected online account and give your password you are asked to verify your identity on a unit that only you possess and that uses a different network channel. A broad range of devices can be utilized for this added form of authentication such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You can register several validation devices. To learn more about Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for an at-home workforce.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host set up and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hosting environment without requiring a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT information. Whether you're making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.

Specialized Security Expertise Available from Progent
Progent's security consultants can provide unique consulting support in key areas of IT security such as:

Vulnerability Audits and Security Compliance Assessment
Progent offers experience with information risk auditing software like Microsoft Baseline Security Analyzer or LANguard for conducting a variety of automatic system tests to identify possible security problems. Progent has broad skills with scanning tools and can assist your company to understand assessment results and react efficiently. Progent's security consultants also offer web software testing and can perform thorough evaluation of corporate-wide security to assess your company's compliance with key global security standards including HIPAA, PCI, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection including in-place wireless equipment plus mobile handsets. Find out more details concerning Progent's Vulnerability Audits and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Support
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals (CCNPs) can provide in-depth technical support for Cisco's complete family of security and VPN solutions such as PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module, protected high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Get more details concerning Cisco Protection, Virtual Private Network and Aironet Wireless Consulting.

Other Firewall and Virtual Private Network (VPN) Solutions
In addition to supporting a wide array of network security technologies available from Microsoft and Cisco, Progent offers companies of all sizes advanced support for products from other popular firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:

CISM Security Consulting Expertise
CISM Experts for Barueri-Alphaville São PauloCertified Information Security Manager identifies the core competencies and worldwide benchmarks of service that IT security managers are expected to master. CISM provides executive management the assurance that consultants who have earned their certification have the experience and skill to offer efficient security administration and consulting support. Progent can provide a CISM-certified consultant to help your enterprise in critical security areas such as data security governance, vulnerability management, information security process management, and incident response support.

Find out additional information about Progent's CISM Security Support Assistance.

CISSP Security Consulting Expertise
CISSP Certified System Security Engineers for Barueri-Alphaville São PauloProgent's Certified Information Systems Security Professionals (CISSPs) are security specialists who have earned CISSP accreditation through verified professional work, rigorous study, and exhaustive examination. CISSP Certification recognizes mastery of an international standard for information security. ANSI has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of knowledge covered within CISSP include cybersecurity administration procedures, security design and test systems, access control systems, software development security, operations security, hardware security, encryption, telecommunications, Internet security, and business continuity planning.

Find out more information concerning Progent's CISSP Consulting Expertise.

CISSP-ISSAP Certified Consultants for Secure System Architecture
CISSP Information Systems Security Architecture Professionals for Barueri-Alphaville São PauloProgent's ISSAP Certified security consultants are specialists who have been awarded ISSAP status following rigorous examination and extensive experience. field experience with network security architecture. ISSAP security experts possess comprehensive understanding of access management mechanisms and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery, and physical security integration. Progent's ISSAP-certified security specialists can assist your company with all aspects of secure network architecture.

Read additional details about Progent's ISSAP Certified Protected Network Architecture Consulting Services.

CISSP-ISSEP Premier Security Engineering Experts
CISSP-ISSEP certified Cybersecurity ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to utilize modern system security engineering principles and processes in system development, review system security designs according to cybersecurity engineering best practices, produce cohesive system designs that include compliant security features for all key system functions, define effective configuration strategies to deliver operational security, perform in-depth risk analysis, and propose practical security models that balance your operational goals with your organization's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting.

Certified Information Systems Auditor (CISA) Support Expertise
CISA Cybersecurity Auditor Experts for Barueri-Alphaville São PauloThe CISA credential is an important achievement that represents expertise in IS security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants undergo an exhaustive examination administered by the ISACA professional group. Progent can provide the expertise of a CISA-Certified security engineer able to assist companies in the areas of IS audit process, IT governance, systems and infrastructure lifecycle, IT support, protecting information resources, and business continuity preparedness.

Read more details concerning Progent's Certified Information Systems Auditor (CISA) Consulting Services.

CRISC Network Risk Mitigation Specialists
CRISC-certified Risk Consultants for Barueri-Alphaville São PauloThe CRISC certification program was established by ISACA in 2010 to verify an IT professional's skills to design, deploy, and maintain information system controls to mitigate risk. Progent can provide the expertise of a CRISC-certified consultant to help you to create and execute a business continuity or disaster recovery strategy that follows industry best practices promoted by CRISC and crafted to align with your company's risk tolerance, business objectives, and budgetary guidelines. Progent's risk management services are complementary to the services provided by Progent's CISA-Premier security engineers for objectively assessing your IT control mechanisms and also with the services of Progent's CISM support professionals for defining company-wide security policies and procedures.

Find out additional information concerning Progent's CRISC-certified Risk Mitigation Support.

GIAC Consulting Expertise
Network Security Engineers with GIAC Certification for Barueri-Alphaville São PauloGIAC was established in 1999 to validate the knowledge of computer security experts. GIAC's goal is to verify that a certified security consultant has the skills needed to provide support in key categories of system, data, and application software security. GIAC certifications are acknowledged by companies and institutions all over the world including United States National Security Agency. Progent offers the expertise of GIAC certified security engineers for any of the network security disciplines addressed within GIAC certification programs including assessing perimeters, incident handling, traffic analysis, web-based application security, and SIEM solutions.

Find out more details about Progent's GIAC Information Assurance Services.

Contact Progent for Network Security Support
If your company is situated in Barueri-Alphaville São Paulo and you're looking for network security support services, telephone Progent at 800-993-9400 or visit Contact Progent.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
+55 (15) 3042 0807 Sorocaba Network Support Services

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