Expanding your at-home workforce can have a significant impact on IT architecture, security/compliance, and company processes. Progent has two decades of experience helping small and mid-size businesses to design, configure, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your Barueri-Alphaville company to pick the appropriate technologies and adhere to best practices in creating and operating a safe virtual office solution for teleworkers that facilitates collaboration and delivers top value. Progent can provide support services ranging from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Barueri-Alphaville, São Paulo companies to succeed with any facet of creating a high-performing work-from-home environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, backup/restore solutions, and centralized management.

Network Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure required to support a remote workforce can be especially complicated if you must accommodate a combination of personal equipment such as desktop computers and laptops, routers, and wireless APs from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's background providing online support for both outdated and current technologies in remote office solutions enables you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for making necessary updates. Services available from Progent to assist your company to implement a productive telecommuting infrastructure include:

  • Virtual Private Network technology allows you to create a secure tunnel for authorized at-home employees to access IT assets located at your company data center or in a public cloud. Progent's consultants can help you to deploy and maintain VPN access between your at-home workforce and your various network resources by providing online VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your telecommuters to set up Cisco's popular AnyConnect software for secure VPN connections for a wide selection of endpoint devices such as Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow a teleworker to see and interact with a remote PC's desktop. This gives network managers more control over the computing environment of telecommuters and ensures remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide expert remote support for deploying routers from a variety of manufacturers. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting families and guests, are frequently utilized by telecommuters to connect to their router for work. This can create throughput as well as security issues. Progent can help businesses to resolve these problems by providing services like Cisco Aironet integration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti wireless access point setup assistance.
  • Internet connectivity methods impact the speed and reliability of connections between telecommuters and the corporate network. Line-of-business processes may require redundant Internet access in case the primary connection fails. Progent offers expertise for identifying ISPs, selecting appropriate service offerings, and configuring redundant Internet connections. Refer to Internet access integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Barueri-Alphaville, São Paulo business, phone 1-800-993-9400 or visit Contact Progent.