Enlarging your remote workforce can have a significant impact on IT infrastructure, security, and company culture. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT networks that support at-home workers. Progent can assist your Barueri-Alphaville company to select the right technologies and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and returns top value. Progent offers support services that go from as-needed expertise for getting you past occasional technical roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Barueri-Alphaville, São Paulo companies to with any facet of creating a high-performing remote work ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and streamlined management.

Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required to support a remote work environment can be particularly complicated if you must accommodate a mix of worker-owned equipment such as PCs and notebooks, Internet routers, and wireless APs from an assortment of manufacturers and with a mix of operating systems and firmware levels. Progent's background delivering remote support for both legacy as well as modern IT products in virtual office solutions enables you to make cost-effective use of your available network infrastructure and offers ready access to expertise for implement essential upgrades. Services offered by Progent to help your company to implement a productive work-at-home infrastructure include:

  • Virtual Private Network (VPN) technology allows you to create a secure tunnel for authenticated remote employees to access IT assets situated at your corporate datacenter or in the cloud. Progent's consultants can help your company to deploy and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your remote workers to set up Cisco's AnyConnect client software for safe VPN connections for a broad selection of devices including Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and use a remote computer's desktop. This gives network managers more control over the digital environment of telecommuters and offers remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewall services. Progent offers top-tier online consulting for configuring home routers from all major manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting an entire household and visitors, are commonly used by at-home employees to connect to their Internet router for work. This can cause performance and security issues. Progent can assist businesses to resolve these issues by delivering services that include Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless access point integration assistance.
  • Internet connectivity solutions affect the performance and reliability of connections between telecommuters and the corporate data center. Business-critical processes may demand redundant Internet access in the event the primary connection breaks. Progent offers guidance for picking service providers, selecting sensible service bundles, and setting up fault-tolerant Internet connections. See Internet access integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive telecommuter solution for your Barueri-Alphaville, São Paulo organization, call 1-800-993-9400 or refer to Contact Progent.