Enlarging your at-home workforce may have a major effect on IT infrastructure, security, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Barueri-Alphaville organization to select the right tools and adhere to leading practices in building and maintaining a safe virtual office solution for telecommuters that promotes teamwork and delivers top value. Progent offers services that go from on demand guidance for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Barueri-Alphaville, São Paulo companies to succeed with any facet of building a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and streamlined management.

Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure needed for an at-home work environment can be especially complex if you must accommodate a combination of worker-owned equipment such as PCs and laptops, routers, and Wi-Fi APs from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's experience providing online support for both legacy and current technologies in virtual office venues allows you to make efficient use of your existing infrastructure and provides you with fast access to top-tire consultants for making essential updates. Support services available from Progent to assist your company to implement a high-functioning telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to establish a safe connection for authenticated remote employees to access IT resources located at your corporate data center or in the cloud. Progent can help your company to configure and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your at-home workers to set up Cisco's popular AnyConnect client software to provide safe VPN tunneling for a wide range of devices such as Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and interact with a data center computer's desktop. This technology provides IT managers substantial control over the digital ecosystem of telecommuters and ensures them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewall services. Progent can provide expert remote support for setting up home routers from a variety of vendors. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting families and guests, are commonly used by telecommuters to access their Internet router for work. This can cause performance as well as cybersecurity issues. Progent can help businesses to mitigate these issues by delivering services like Aironet configuration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti WiFi access point integration assistance.
  • Internet connectivity methods affect the speed and reliability of connections between at-home workers and the company network. Mission-critical applications might require redundant Internet access in the event the primary connection fails. Progent can provide expertise for picking ISPs, choosing appropriate service bundles, and integrating redundant Internet access. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Barueri-Alphaville, São Paulo business, call 1-800-993-9400 or refer to Contact Progent.