Expanding your at-home workforce may have a major impact on network infrastructure, security, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Barueri-Alphaville organization to pick the right tools and adhere to best practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and returns maximum business value. Progent offers services that go from as-needed expertise for getting you past occasional technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Barueri-Alphaville, São Paulo companies to succeed with any facet of building a high-functioning work-from-home environment by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Help Desk augmentation, data security, backup/restore solutions, and centralized management.

Infrastructure for a Remote Workforce
Configuring the network infrastructure needed to support an at-home work environment can be especially challenging if you have to manage a combination of personal hardware such as PCs and laptops, Internet routers, and wireless appliances from an assortment of vendors and with a variety of operating systems and firmware releases. Progent's experience delivering online support for both outdated and modern technologies in remote office solutions enables you to make efficient use of your existing network infrastructure and provides you with fast access to top-tire consultants for making essential upgrades. Support services available from Progent to help your company to create a high-functioning work-at-home ecosystem include:

  • Virtual Private Network technology allows you to create a secure tunnel for authorized remote employees to use IT assets located at your company datacenter or in the cloud. Progent's consultants can help your company to deploy and maintain VPN access between your teleworkers and your various network resources by providing online VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your at-home workers to utilize Cisco's popular AnyConnect software for secure VPN tunneling for a broad range of devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable an at-home worker to see and interact with a data center computer's desktop. This technology gives network managers significant control over the computing environment of telecommuters and ensures remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewall services. Progent can provide top-tier remote support for integrating routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting the whole family and guests, are commonly utilized by at-home employees to access their router for work. This can cause throughput as well as security problems. Progent can help you to mitigate these issues by providing expertise that include Cisco Aironet configuration consulting, Cisco Meraki wireless installation expertise, and Ubiquiti WiFi AP setup assistance.
  • Internet access solutions impact the speed and availability of connections between telecommuters and the corporate network. Mission-critical processes may demand redundant Internet access in the event the primary connection breaks. Progent offers expertise for identifying ISPs, selecting appropriate bandwidth and data volume packages, and configuring high-availability Internet access. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Barueri-Alphaville, São Paulo organization, call 1-800-993-9400 or go to Contact Progent.