Barueri-Alphaville Remote Workforce Connectivity Consulting
System Planning, Integration, Management and Troubleshooting Consulting and Support Services
Expanding your telecommuter workforce can have a significant impact on IT architecture, cybersecurity, and company processes. Progent has 20 years of experience assisting businesses of all sizes to design, configure, manage, tune, and debug IT networks that support a remote workforce. Progent can assist your Barueri-Alphaville company to select the appropriate tools and follow leading practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns maximum business value. Progent offers services that go from on demand guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can assist Barueri-Alphaville, São Paulo businesses to with any aspect of building a high-performing work-from-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, cybersecurity, data protection solutions, and streamlined management.
Infrastructure for Telecommuters
Setting up the network infrastructure needed for an at-home work environment can be especially challenging if you must manage a combination of worker-owned equipment like PCs and laptops, Internet routers, and wireless appliances from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's experience providing online support for both outdated as well as current technologies in virtual office solutions enables you to make cost-effective use of your available network infrastructure and provides you with ready access to top-tire consultants for implement necessary upgrades. Services offered by Progent to help you to create a high-functioning telecommuting infrastructure include:
- VPN connectivity allows you to create a secure tunnel for authenticated at-home workers to use IT resources situated at your company datacenter or in the cloud. Progent can assist you to deploy and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your remote workers to set up Cisco's popular AnyConnect software to provide safe VPN connections for a broad selection of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products allow a telecommuter to view and interact with a remote computer's desktop. This provides network managers significant control over the computing environment of at-home employees and offers them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewalls. Progent can provide expert remote support for configuring home routers from a variety of vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting families and guests, are commonly used by at-home employees to access their router for work. This can cause performance and cybersecurity issues. Progent can assist businesses to resolve these problems by providing expertise like Aironet configuration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi WiFi AP integration help.
- Internet connectivity solutions affect the speed and reliability of connections between telecommuters and the company data center. Mission-critical applications might require redundant Internet connections in case the primary connection breaks. Progent offers guidance for identifying service providers, selecting appropriate bandwidth and data volume offerings, and setting up fault-tolerant Internet access. See Internet connectivity solutions.
VoIP Solutions for Remote Workers
Expanding the business PBX system to accommodate teleworkers is critical to maintaining an effective work-at-home solution. A variety of cloud-based VoIP products are used by SMBs to support telecommuters. Many enterprises depend on Cisco's current or legacy products for IP voice management. Progent can assist businesses of all sizes to plan or tune a remote VoIP service that delivers the flexibility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist businesses optimize their current Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media applications used across the network. CUCM supports additional mixed media services such as unified messaging, video conferencing, and team collaboration networks. For details about Progent's CUCM expertise, refer to Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent can help your company to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, refer to CallManager consulting.
- Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate perimeter like telecommuters. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to work with these VoIP solutions and provide as-needed deployment and troubleshooting services.
Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing platforms from leading vendors support virtual meetings, video conferencing, chat sessions, and screen/content sharing for both onsite users and at-home workers. Many organizations utilize multiple products to meet the needs of their various partners and clients. Progent can assist you to maintain your current conferencing environment and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business clients to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video calling platform for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session capture, plus revision and playback for training. For details about Progent's consulting services for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities such as video conferencing, threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams and for additional Office 365 products, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and help you to tune your WAN architecture to run them.
Microsoft Integrated Collaboration Software for an At-Home Workforce
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich environment of applications that deliver a consistent user experience for exchanging information throughout a corporate network and on a wide selection of endpoints. Progent has delivered remote consulting support for Microsoft SharePoint and Exchange Server since their first releases and can assist businesses to tune these critical collaboration products to maximize the productivity of your remote workers.
SharePoint utilizes web sites to allow collaboration and information sharing by offering policy-based delivery of content, workflow, and utilities for looking through company-wide information silos. SharePoint permits you to create protected portals that allows at-home workforce to see and update consolidated business intelligence via Wikis, Blogs, social web sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, refer to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, go to integration expertise for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home workers can store files to OneDrive, and co-workers anywhere can share them securely via a browser. Included with Microsoft 365, OneDrive allows at-home employees to jointly author documents. Revisions created offline are uploaded when you go back online. To learn about Progent's consulting services for Microsoft OneDrive, refer to Onedrive integration consulting.
Cloud Integration Services for Telecommuters
Progent can provide advanced online support for enabling businesses to build, manage and troubleshoot cohesive network models that combine internal data centers, teleworkers, branch offices, plus public cloud resources. Progent offers expertise for all modes of cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help teleworkers fix issues with public cloud access, authentication, and security.
Microsoft Azure is a leading family of public cloud services that allows you to utilize IT infrastructure, servers, and critical apps hosted on Microsoft's massive cloud. Azure includes over 100 cloud-based services such as the ability to host Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist your organization to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure Active Directory, and design data backup and recovery systems with Azure Backup. Progent can also show you how to create secure access to Azure services for telecommuters by setting up and debugging firewall appliances and VPN tunnels. For details about Progent's consulting expertise for Azure, go to Microsoft Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud-based services available by subscription. Microsoft apps and cloud services are marketed in a variety of plans intended for customers ranging from individuals and households to major corporations. Progent offers fast and easy remote contact with experts familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to assess the various subscription bundles available for Office 365 and deploy 365 applications for your telecommuters in a way that delivers top business value. To find out about Progent's consulting services for Microsoft Office 365, visit Office 365 integration services.
Exchange Online is among the most widely used applications in Azure-hosted Office 365 product line. Exchange Online offers the advantages of reduced costs for physical infrastructure, simplified management, on-demand scaling, high availability, and additional advantages associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run smoothly with local deployments of Exchange, enabling you to build hybrid cloud/onsite networks. Progent's Exchange consultants are available for as-needed help to get you past tough IT bottlenecks and can also provide end-to-end project management services to ensure your telecommuters have convenient and secure access to your Exchange Online deployment. For details Progent's consulting expertise for Exchange Online, visit Office 365 Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the industry's leading source of cloud services. Progent offers fast and economical online contact with cloud connectivity consultants who can assist your organization to plan, implement, manage, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other popular cloud platforms such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking experts to help your company to create a high-availability network model to make sure your employees have a consistent computing environment whether they are working from your headquarters, a remote branch, from home, or on the move. For details about Progent's support services for Amazon AWS, refer to Amazon AWS consulting services.
Google Cloud Platform (GCP) is a leading suite of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your organization to extend your current IT assets with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your key apps cloud friendly so your teleworkers can take full advantage of Google Cloud services. Progent's consultants can assist your organization to deploy VMs on Google Cloud Compute Engine, design a cost-effective storage solution with Google Cloud Storage services, and streamline identity management for remote workers with Google Cloud Identity services. Progent's experts can also assist you to utilize GCP's management tools to control and track your GCP environment. To learn, go to Google Cloud Platform (GCP) consulting support.
Help Desk Support for Remote Workers
An emergency, organization-wide transition to a teleworker business model, which could be activated by a pandemic or as an element of a business continuity process, can overwhelm even the most efficient internal Support Desk. Progent's Call Center services allow organizations to outsource or expand their Help Desk by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services utilize Progent's extensive team of online technical support experts along with enterprise-class ticketing and tracking technology to provide an economical, advanced Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 desktop support from help requests through ticket creation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows teleworkers to check or edit their active trouble tickets, add information, and append screenshots and attachments. Technical support services are delivered at a significant price reduction off Progent's normal Level 1 technical support rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT specialists to deal with advanced issues. For details, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service allows you to supplement your existing Call Desk organization by sharing responsibilities for Help Desk services transparently between your in-house support staff and Progent's nationwide roster of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a co-sourcing support solution utilizing the leading professional services automation (PSA) tool for managing service requests and ticketing, establishing responsibility, tracking progress, and producing reports. To find out how Progent's Call Desk Supplementation Services can enable your company to deliver best-in-class IT support to your telecommuters, visit Progent's Help Desk supplementation Services.
Cybersecurity for Remote Workers
At-home workers commonly run their personal equipment and work in an unsecured environment. This worsens their vulnerability to cyber threats and demands careful use of security appliances, remote security monitoring, and the creation of policies that adhere to best practices. Progent's veteran team of certified data security experts can help you to design, implement and manage a modern security environment that protects vital data in networks that incorporate an at-home workforce.
- Firewalls allow companies to build a network that can be securely utilized by local users and by telecommuters, mobile employees, vendors, clients, and the public. Modern firewall devices allow you to assign and control appropriate permissions to different classes of users and to expand your IT network and adjust your security profile as your company evolves and as cyber threats become increasingly complex. Progent works with both current and legacy firewall appliances from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall support services, visit firewall configuration and support expertise.
- Online Endpoint Security Monitoring makes it possible to track the disparate computers used by telecommuters and either reject or identify and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is put on each protected endpoint, watching all activity and using advanced machine learning and full execution context to identify zero-day attacks at inception. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the targeted endpoint device from the network to contain the threat. Since the ProSight Active Security Monitoring software agent is autonomous, endpoint devices stay protected even if they are disconnected from the Internet. For more information about ProSight Active Security Monitoring, refer to remote endpoint monitoring for telecommuters.
- Security Audits can assess the vulnerability of your network to all types of external and local security attacks for an environment that includes an at-home workforce. Progent can run remote, automated cybersecurity analysis scanning for rapidly and economically detecting a broad range of security gaps that can be surfaced over the Internet. Progent's security assessment experts, which can be managed by security professionals with top credentials such as CISM, ISSAP, and GIAC, can assist your business to audit your procedures and policies and assess your WAN infrastructure to allow you to implement the highest level of protection for your teleworkers.
Data Protection for Remote Workers
The field of Data Protection covers backing up and restoring vital data so as to prevent data loss and minimize recovery time in the event of storage problems due to hardware breakdowns, software hiccups, user error, cyber attack, or any other reason. Dependable data protection strategies can be especially challenging to architect and manage in hybrid environments that incorporate local data centers, public clouds, and at-home workers.
- Backup/Restore solutions for at-home workers must cover diverse types of user-owned endpoints. Progent offers fast online help from consultants knowledgeable about a wide array of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iPads and handhelds. Leading backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources distributed across a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud storage and includes granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that require a temporary changeover to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity planning specialists can assist your company to develop, document and test a DR/BC plan that addresses the logistics of moving to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has rebranded and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises computers. Endpoint Manager provides a unified environment for safeguarding critical data by managing onsite, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and software. Remote endpoint computers can be personally owned or company owned. Network administrators managing the endpoint devices of teleworkers can use Intune to deploy and validate applications on managed devices, push updates and certificates, configure policies for permission to access information and resources, set passwords, create VPN connections, determine how home-based workers share data, establish threat defense, ensure security compliance, and wipe corporate information from lost, stolen or decommissioned devices. Microsoft Intune works with iOS/iPadOS, Android, Windows, and macOS computers. For details about Intune and how Progent can help your company to use Microsoft's Endpoint Management to administer the endpoint computers of your telecommuters, see Intune mobile device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) product that allows network administrators to keep offsite endpoint devices up to date and secure. Workspace ONE uses VMware AirWatch for centralized endpoint management plus VMware's Horizon virtual software delivery platform for identity control, app management, and setup management of endpoint computers. Workspace ONE runs with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment via a perpetual license. Top features of Workspace ONE include fast remote provisioning of new laptops, immediate onboarding of new employees, policy setting and enforcement for all categories of devices, aggregated reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud-based products. For details about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient telecommuter solution for your Barueri-Alphaville, São Paulo company, phone
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PIX 500 Firewall Configuration
PIX Computer Engineer
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not support these devices. Progent still offers consulting assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can also help you determine whether to adopt more current firewall products available from Cisco. Progent's Cisco-certified experts can help your company design and implement a cost-effective migration to Cisco ASA 5500-X firewalls following industry best practices.
scom 2016 OMS integration Network Consulting
scom 2016 OMS integration IT Services
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and maximum uptime for critical applications by providing unified, mixed-platform tracking of physical and virtual infrastructure deployed across local datacenters and private and public clouds. Progent's consulting group can provide advanced remote and onsite support to assist businesses of all sizes to plan, implement, tune, enhance and repair Operations Manager 2016 deployments. Progent can assist you to migrate to Operations Manager 2016 from older releases or from other monitoring platforms, or combine multiple monitoring systems into a cohesive infrastructure management solution. Progent can also help you expand your Operations Manager 2016 scope to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
DoubleTake Carbonite Software Availability IT Consultants
On-site Support DoubleTake Carbonite Software
DoubleTake/Carbonite Software publishes a selection of tools intended to deliver small businesses a range of affordable alternatives for backing up and restoring business-critical workloads such as Microsoft Exchange Server, SQL Server, Blackberry, and Microsoft SharePoint. Progent’s business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite technology into small company IT systems to achieve a high level of availability and disaster recovery readiness at an affordable price.
Consultant Services VMware Site Recovery Manager Compliance
VMware Site Recovery Manager Consult
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and verify a repeatable process for recovering services quickly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. Site Recovery Manager also supports non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to confirm full service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to assist your organization to plan, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.
Onsite Technical Support Hyper-V 3.0 Server
Expert Microsoft Certified Windows Server 2012 R2 Hyper-V Computer Engineer
Microsoft Windows Server 2012 R2 Hyper-V advances the power of server virtualization in critical areas including secure multitenancy, agile infrastructure, cloud readiness, expandability and performance, and high availability. Progent's Microsoft-certified consulting experts can assist your business to take advantage of Hyper-V to install and maintain virtual servers to reduce IT costs and improve productivity.
Android and Skype for Business integration Remote Consulting
Android Active Directory Technology Consulting Services
Progent's veteran group of network consultants and application experts have extensive experience providing online and on-premises assistance for organizations of any size who want to integrate Android phones into their information networks so that users can work together from virtually anywhere. Progent offers the range of skills to solve technical issues that involve multiple vendors and that entail a combination of legacy and current technology. Progent provides budget-friendly online consulting to assist you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional support to help you to handle particularly challenging IT problems, or Progent can provide comprehensive project management services to help you finish strategic network projects on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and can provide support for all major operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or individual classes to help you manage and operate Android phones and tablets efficiently.
Android and Active Directory integration Online Help
Remote Troubleshooting Android Tablet integration
Progent's veteran group of IT consultants and application specialists have years of experience providing online and on-premises assistance for organizations of any size who need to incorporate Android phones and tablets into their IT networks so that users can communicate and collaborate from virtually anywhere. Progent offers the range of know-how to solve network issues that span multiple manufacturers and that represent a mix of older and current technology. Progent provides cost-effective remote consulting to assist you with any facet of designing, configuring, managing and maintaining your BYOD solution. Progent can provide occasional support to help you to handle especially stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to help you finish major network initiatives on time and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide support for operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or one-on-one classes to help you manage and use Android phones securely and productively.
After Hours Wireless LAN Site Survey Computer Consulting
Wi-Fi RF Coverage Maps IT Consultants
Progent's wireless site survey services help you to plan, deploy and troubleshoot a Wi-Fi LAN adapted to your environment, offering you a WLAN that has the coverage, speed, capacity, data protection, and hand-off ability your business requires.
Microsoft Exchange 2010 Upgrade Technology Professional
Top Exchange Server Migration Professionals
Progent's Microsoft-certified consultants can deliver affordable remote and on-premises support to implement your upgrade to Microsoft Exchange Server 2010, generate thorough documentation of your upgraded email environment, educate your network support team and users to get them ramped up quickly on Microsoft Exchange Server 2010, and provide ongoing administrative services and technical help. Progent's consultants can also help you upgrade from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Computer Network Consulting VMware Workspace ONE
Microsoft Configuration Manager Tech Support Outsource
Progent's Microsoft-certified engineers can help you to streamline desktop PC update and patch deployment by providing support for management solutions that include System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Microsoft Support and Integration Exchange 2013 EAC
Exchange 2013 OWA Technical Support
Microsoft Exchange Server 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations plus a redesigned structure. These improvements affect vital areas including manageability, availability, compliance, operational costs, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible business benefits of upgrading to Exchange Server 2013, create a cost-effective test and rollout plan, and educate your IT team to manage your Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Microsoft Exchange Server 2013.
Microsoft System Center Operations Manager On-site Support
Outsourcing System Center Operations Manager
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and repairing Microsoft SCOM solutions and offer organizations of any size advanced remote or onsite consulting services for SCOM 2012. Progent can help you to design a topology for SCOM 2012 servers that provides the responsiveness and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive online or on-premises technical support to help you to remediate serious problems detected by SCOM 2012.
Top Company-wide Standards for Best Practices Technical Support Firms
Access to External Support Databases Implementation Support
Progent’s team of Microsoft and Cisco Certified experts average longer than ten years of hands-on industry experience, at the forefront of network service, executing a broad range of technical tasks for an extensive mix of businesses. Every Progent support professional shares a refined set of personal best practices which are combined into company-wide leading practices standards that Progent instills in its support team. This ensures that you get not just world-class technical skills, but also a support engineer with proven approaches for using computer knowledge to repair actual IT problems rapidly.
Remote Access Professional
VPN Remote Support Services
Cisco's security and remote access technology for small to medium sized companies offer a full array of easy-to-administer security hardware and software to help you safeguard your wired and wireless information system. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and Virtual Private Network solutions. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and Cisco Certified Network Professional certifications who can help your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco security solutions that fit best with your business goals.
Remote BlackBerry Email Consultant
BlackBerry Smartphone Support Outsourcing
Progent offers the expertise of RIM BlackBerry-certified consultants who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an internal BlackBerry specialist and reducing the cost and hassle of supporting a mobile workforce. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-expert consultants, Cisco CCIE-certified engineers, and CISA and CISM-certified security engineers. This wide range of knowledge, combined with Progent's efficient online support model, provides small and mid-size companies an efficient solution for incorporating BlackBerry devices and software seamlessly into their IT system.
Consultant Juniper Junos os
Juniper Junos Configuration Testing
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Emergency Repair Installation Cisco Management
Cisco Switch Network Consulting Companies
Progent's Cisco CCIE network infrastructure experts can assist your business to set up, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software expertise.
Temporary IT Staffing Onsite Technical Support
Temporary Desktop Support Staffing Online Consulting
Progent's short-term IT staffing services enable businesses to respond to the need for IT professionals without dealing with the costs and delays associated with identifying and recruiting reliable technical workers and without increasing your permanent head count.
Small Office Network Admin Companies
Small Office Support Consultants
Progent's Microsoft and Cisco premier computer engineers can provide expert support for a wide range of technologies and can provide that assistance remotely anywhere in the U.S. or onsite in select cities across the country and anywhere in California. Progent offers remote help for networks based on Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a mix of Microsoft Windows and UNIX-family platforms. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for the toughest connectivity issues, plus the support of CISA and CISSP-accredited security engineers to assist with high-level security planning and troubleshooting. Progent has delivered remote network support to businesses in every state in the U.S.
iPhone VPN Online Technical Support
Top Rated iPhone and SQL Server integration Professional
Progent offers cost-effective remote consulting to assist you to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for quick tasks to help you get past occasional technical roadblocks or long-term engagements to help you complete business-critical projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or maintain a resilient, secure and scalable network infrastructure that aligns with your computing model. Progent also offers remote and onsite training to show you how to manage and use your iOS devices in a secure, collaborative environment that optimizes the strategic value of your IT network.
SharePoint 2019 SMTP Authentication Technical Consultant
SharePoint Server 2019 Configuration
Progent's certified SharePoint 2019 and SharePoint Online consultants offer economical online and onsite consulting expertise, application development, and debugging services for businesses of all sizes who want to migrate to SharePoint Server 2019 or SharePoint Online from earlier releases of SharePoint. Progent can assist customers plan and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that incorporates local and cloud infrastructure into a seamless intranet system.
Best Juniper NetScreen 5200 Firewall Security Group
Juniper Firewalls Cybersecurity Firms
Progent's Juniper-certified NetScreen engineer can help you to install and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure problems in Juniper-only or mixed-vendor environments.
Windows 10 Security Online Consulting
Best Microsoft Windows 10 Configuration Manager Consulting Services
Progent's Microsoft-certified consulting experts can assist businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any older version of Microsoft Windows. Online and on-premises assessment and upgrade support for Windows 10 provided by Progent include Return on Investment estimates, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated provisioning and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing technical help.
Independent CRM Contractor Home Based Virtual Office
Positions Independent Cisco Consultant
Progent's Experts Group offers consulting in key fields such as Macintosh networking and applications; Consulting for Linux-based, UNIX-based, and Sun environments; MRP, Enterprise Resource Planning, or CRM expertise; Line-of-business and vertical application help; Chief Information Officer, business analyst, and project management services; Custom program development and deployment; Web, eCommerce, EDI, and client portal development and integration; DBM management and performance help; Business information expertise; and Telecom systems support.
virtual Windows desktops Specialist
Citrix FlexCast Network Consultants
Citrix has developed a powerful family of platforms that provide advanced manageability, scalability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and applications. For managing virtualized Windows desktops and applications, Citrix has developed Citrix XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can assist your company to evaluate the business advantages of Citrix technology and can help you design, test, implement, troubleshoot, and support Citrix virtualization platforms.
SSL management Engineer
ProSight infrastructure documentation management Engineer
ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, update, retrieve and protect data about your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your network documentation, you can save as much as 50% of time thrown away trying to find critical information about your network. ProSight IT Asset Management features a common location for holding and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you’re making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it.
Microsoft Experts Exchange Online Archiving On-site Technical Support
Office 365 Single Sign On Remote Support
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 and local Exchange systems. This permits you to have certain Exchange mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any facet of designing, implementing and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed support to help you through stubborn technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and within budget.
BlackBerry Exchange Technology Consulting Services
Blackberry Engineer
Progent can provide the support of RIM BlackBerry-certified professionals who can help small organizations to plan, administer, and troubleshoot BlackBerry technology affordably and successfully, eliminating the need for an in-house BlackBerry expert and reducing the cost and distraction of supporting a mobile workgroup. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-premier experts, Cisco CCIE network engineers, and CISA and GIAC-certified security engineers. This breadth of knowledge, combined with Progent's proven online service delivery model, offers small and mid-size companies a cost-effective solution for incorporating BlackBerry technology seamlessly into their information network.
24x7 Project Server Reports
Microsoft Project Server Reporting Consultancy
Progent's Microsoft engineers can provide advanced support in implementing, using and debugging any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide variety of affordable remote consulting services following industry best practices to help organizations of any size to receive all the advantages of this powerful platform. Consulting support offered by Progent include solution design, software configuration and upgrades, strategies for safe file and status sharing among local and offsite users, network optimization, and specialized online training classes.
Microsoft Office for Mac IT Consultant
Microsoft PowerPoint for Mac Consulting Services
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most popular business programs. Progent's Apple-certified Mac experts can help you set up Mac Office on a mixed-platform network that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Apple Macintosh and Windows platforms and can support environments that mix Apple Macintosh with Windows systems with complete resource sharing, or networks which intentionally restrict sharing between Mac and Windows systems.
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