Barueri-Alphaville Work at Home Employees Connectivity Consulting Experts
System Design, Implementation, Management and Troubleshooting Consulting and Support Services
Enlarging your at-home workforce may have a major effect on IT architecture, cybersecurity, and corporate processes. Progent has two decades of background helping SMBs to plan, deploy, manage, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Barueri-Alphaville organization to pick the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent can provide services that go from on demand expertise for helping you over challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can help Barueri-Alphaville, São Paulo companies to with any aspect of building a high-functioning work-from-home environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and unified management.
Network Infrastructure for Telecommuters
Integrating the physical and software infrastructure required to support an at-home work environment can be particularly complex if you have to manage a combination of worker-owned equipment like PCs and laptops, routers, and Wi-Fi APs from different vendors and with a mix of operating systems and firmware releases. Progent's experience providing remote support for both legacy and current technologies in virtual office solutions enables you to make efficient use of your available network infrastructure and provides you with fast access to expertise for implement essential updates. Services offered by Progent to assist you to implement a high-functioning work-at-home infrastructure include:
- Virtual Private Network (VPN) technology allows you to establish a safe tunnel for authorized remote workers to use IT resources situated at your company datacenter or in a public cloud. Progent can assist your company to configure and manage VPN access between your at-home workforce and your various network resources by providing online VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your remote workers to utilize Cisco's popular AnyConnect software for safe VPN connections for a broad range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products allow an at-home worker to see and interact with a data center computer's desktop. This technology provides IT managers more control over the computing ecosystem of telecommuters and offers remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home networks to the Internet and support VPN connections, local wireless networks, and firewalls. Progent can provide expert online consulting for setting up home routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by families and visitors, are commonly utilized by at-home employees to connect to their Internet router for work. This can cause performance and security problems. Progent can help you to resolve these problems by delivering services that include Aironet integration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti wireless AP integration help.
- Internet access methods affect the speed and reliability of connections between telecommuters and the corporate data center. Mission-critical processes might demand redundant Internet access in the event the primary connection breaks. Progent can provide expertise for selecting Internet service providers, choosing appropriate service packages, and setting up redundant Internet connections. See Internet connectivity solutions.
VoIP Integration for Remote Workers
Expanding the corporate PBX system to include remote users is critical to supporting a productive at-home workforce. A broad range of cloud-based digital PBX products are popular with small and mid-size businesses to support telecommuters. Many enterprises rely on Cisco's modern or legacy products for VoIP management. Progent can assist businesses of all sizes to design or tune a remote IP voice environment that provides the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses optimize their existing Cisco VoIP systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media software used throughout the network. Unified Communications Manager manages other mixed media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, refer to Cisco Unified CM expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent's consultants can assist you to maintain your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other early VoIP products, visit Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN infrastructure to work with these VoIP solutions and deliver online deployment and debugging services.
Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing products from leading vendors support online meetings, video and voice conferencing, chat sessions, and content sharing for both onsite users and at-home workers. Many organizations utilize a mix of conferencing products to meet the needs of their different partners and clients. Progent's communications experts can assist your organization to maintain your current voice/video conferencing environment and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular communications product that enables presence, IM, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can assist your company to configure and manage Skype for Business client software to accommodate your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling app for compatible iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 concurrent users for video calls. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. For details about Progent's support services for Cisco Webex and for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with features that include voice/video calling, threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and assist you to tune your WAN architecture to run them.
Microsoft Collaboration Software for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, providing a powerful environment of productivity apps that deliver a consistent user interface for exchanging information across a corporate network and on a broad range of endpoint computers. Progent has provided remote consulting services for Microsoft SharePoint and Exchange since their original releases and can assist your company to configure these critical collaboration platforms to optimize the effectiveness of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to deliver real-time collaboration and communication. Developed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings with screen sharing, calling, cloud voicemail, group email, plus file and application sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously branded Azure Active Directory) for delivering its full range of capabilities. For additional information about Progent's support services for Microsoft Teams and Teams Premium, visit solution design and configuration consulting for Microsoft Teams and Teams Premium.
SharePoint uses web sites to facilitate collaboration and knowledge sharing by providing policy-driven access to data, workflow, and utilities for searching through company-wide information silos. SharePoint allows you to create protected portals that enables remote workforce to see and update consolidated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts. For information about Progent's SharePoint consulting services, visit SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, see deployment expertise for Exchange Server.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and colleagues anywhere can access them safely through a browser. Included with Office 365, OneDrive allows home employees to jointly author documents. Edits made offline are synced when you go back online. For details about Progent's expertise for OneDrive, see Onedrive integration consulting.
Cloud Integration Services for At-Home Workers
Progent offers advanced remote support for helping organizations to build, maintain and repair cohesive hybrid network architectures that include physical data centers, telecommuters, branches, plus public cloud services. Progent can provide expertise for all modes of public cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers resolve issues with public cloud access, identity, and cybersecurity.
Microsoft Azure is a popular family of cloud services that allows you to utilize infrastructure, servers, and critical applications hosted on Microsoft's extensive cloud. Microsoft Azure offers over one hundred services services including hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and data backup. Progent can assist you to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and recovery systems with Azure Backup. Progent can also show you how to create protected access to Azure for at-home workers by configuring and troubleshooting firewall appliances and VPN IPsec tunnels. To learn about Progent's consulting expertise for Microsoft Azure, refer to Azure expertise.
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of business productivity applications and cloud-based services available by subscription. Microsoft applications and cloud services are marketed in a selection of plans intended for customers ranging from individuals and small offices to large corporations. Progent offers fast and affordable remote access to experts knowledgeable about Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android technology. Progent can assist you to assess the numerous subscription bundles available for Microsoft 365 and deploy 365 applications for your teleworkers in a way that delivers top business value. For details about Progent's expertise for Microsoft 365, go to Microsoft 365 integration services.
Exchange Online is one of the most popular applications in the Microsoft 365 product suite. Exchange Online provides the advantages of lower spending for physical infrastructure, easier management, dynamic scaling, high availability, and other advantages inherent with cloud computing. Microsoft has engineered Exchange Online to run smoothly with local Exchange environments, enabling you to create hybrid networks. Progent's certified Exchange consultants are available for as-needed assistance to guide you past challenging technical bottlenecks and also offer end-to-end project management services to ensure your telecommuters have convenient and secure access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting expertise for Exchange Online, see Exchange Online integration and troubleshooting expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the world's biggest source of cloud services. Progent offers quick and affordable online contact with cloud connectivity consultants who can help your organization to design, implement, manage, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with local data centers and with other public clouds such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to assist your company to build a high-availability network architecture to make sure your users have a productive computing environment regardless of whether they are working from your main office, a remote branch, from home, or on the move. For details about Progent's support services for Amazon AWS, refer to Amazon AWS integration support.
Google Cloud (GCP) is a popular suite of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to expand your existing IT assets with the Google Cloud, and Progent's DBA consultants can show you how to make your key apps cloud ready so your telecommuters can benefit fully from Google Cloud services. Progent can help you to deploy virtual machines on Google Cloud Compute Engine, plan an efficient storage solution with GCP Storage services, and simplify identity control for remote workers with Google Cloud Identity. Progent's consultants can also help you to use GCP's management tools to administer and track your Google Cloud ecosystem. To learn, go to Google Cloud Platform integration support.
Help Desk Call Center Support for Teleworkers
A rapid, company-wide changeover to a telecommuter business model, which could be activated by an epidemic or as part of a disaster recovery/business continuity process, can overwhelm even a high-performing internal Call Desk. Progent's Call Center services allow organizations of any size to outsource or expand their Call Desk with Progent's remote Technical Response Center services.
- Progent's Standard Help Desk support services utilize Progent's nationwide team of online IT support experts combined with enterprise-class trouble ticketing and tracking technology to provide an economical, modern Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 PC support from initial service requests through trouble ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables telecommuters to monitor or edit the status of their active trouble tickets, enter details, and upload screen captures and relevant files. Desktop support services are delivered at a significant price reduction off Progent's ordinary Level 1 technical service rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT experts to deal with advanced issues. For more information, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Support Desk Augmentation Service allows your company to augment your existing Call Center staff by sharing responsibilities for Help Desk support seamlessly between your in-house IT support organization and Progent's nationwide pool of PC support technicians and subject matter specialists. Progent's co-managed Support Desk service is based on a co-sourcing support model based on the leading professional services automation (PSA) tool for managing service requests and trouble tickets, assigning responsibility, monitoring progress, and producing reports. To learn how Progent's Help Desk Call Center Augmentation Services can enable your company to provide best-in-class IT support to your teleworkers, see Progent's Support Desk augmentation Services.
Security and Compliance for At-Home Workers
Work-from-Home (WFH) staff members commonly use their own computers and often work in a poorly secured physical space. This multiplies their susceptibility to malware threats and requires judicious deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough user education, and the development of security policies built on best practices. Progent's veteran roster of cybersecurity support consultants can assist your business to design, deploy and manage a compliant security solution that guards vital IT assets in networks that incorporate remote workers.
Firewalls allow you to create a network that can be safely utilized by on-premises users as well as by at-home workers, mobile workers, vendors, clients, and the public. Modern firewall devices allow you to assign and manage different access rights to different groups of users and to expand your IT network and modify your security profile as your company evolves and as cyber threats become increasingly complex. Progent works with both new and older firewall appliances from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall integration expertise, see firewall integration and support services.
Remote Endpoint Security Monitoring makes it easy to track the disparate computers used by an at-home workforce and either reject or spot and respond to modern cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on every protected endpoint device, watching all activity and utilizing advanced machine learning and full execution context from SentinelOne to detect zero-day attacks on arrival. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the infected device from the corporate network to contain the malware. Because the ProSight ASM software agent is autonomous, endpoints stay protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for an at-home workforce.
Progent's Duo authentication Service Plans utilize Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a secured application and enter your password you are asked to confirm who you are via a device that only you have and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be used as this second form of authentication including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can register several verification devices. For more information about Duo identity authentication services, see Cisco Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can assess the vulnerability of your information system to all classes of outside and local security attacks for an environment that incorporates at-home workers. Progent can run online, automated security analysis software for quickly and affordably detecting a wide variety of security weaknesses that can be found over the Internet. Progent's endpoint security assessment consulting services, which can be provided by data security professionals with top credentials such as CISA, ISSAP, and GIAC, can assist your business to evaluate your operations and policies and assess your network infrastructure to enable you to implement the highest level of security for your remote workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a cutting-edge penetration test (pentest) product family that supports automated testing of your at-home environment as well as your internal and perimeter networks so you can find, prioritize, remediate, and verify security weaknesses before threat actors can take advantage of them. Progent can help you to deploy NodeZero to perform comprehensive penetration tests of your network perimeter and your internal network in order to evaluate your current security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can help you to plan and deploy a unified cybersecurity strategy that streamlines management and delivers maximum cyber defense for on-prem, multi-cloud, remote, and perimeter IT resources. To find out additional details about Progent's threat analysis services based on on NodeZero's penetration test platform, visit Consulting Services for NodeZero's PEN Test Products.
Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper about critical areas to concentrate on for securing an IT environment that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
Data Protection covers backing up and restoring vital information so as to avoid data loss and minimize restoration time and effort in the event of storage failures resulting from equipment issues, programming glitches, operator error, cyber attack, or other causes. Reliable data protection strategies can be especially difficult to architect and manage in hybrid networks that combine local data centers, public clouds, and an at-home workforce.
- Backup/Restore strategies for remote workers must cover multiple kinds of user-owned endpoint devices. Progent can provide fast remote help from consultants knowledgeable about a broad range of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and smartphones. Leading backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data distributed throughout a wide area network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and features fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate circumstances that call for a temporary switch to a work-at-home environment. Progent's expert disaster recovery planning experts and business continuity consultants can assist your business to produce, document and validate a DR/BC strategy that addresses the logistics of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager features a unified environment for protecting corporate information by managing local, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises devices and software. Managed endpoint devices can be user owned or business owned. Network admins managing the enrolled endpoint computers of telecommuters can utilize Intune to provision and authenticate apps on managed devices, push updates and certificates, configure rules for accessing data and networks, set passwords, establish VPN connections, determine how home-based workers share data, set up threat defense, ensure compliance, and wipe sensitive information from lost, stolen or deactivated endpoint devices. Intune works with iOS, Android, Windows, and macOS/OS X devices. To find out about Microsoft Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to administer the endpoint computers of your at-home workers, visit Intune remote device management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management platform that helps network managers to keep off-premises endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint administration plus VMware's Horizon virtual application delivery technology for access control, application management, and setup management of endpoint devices. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product through a perpetual license. Key features of Workspace ONE include rapid remote provisioning of out-of-the-box laptops, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated management reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud-based services. For details about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Barueri-Alphaville, São Paulo organization, phone
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Biggest CUBE Configuration
Unified Communications Manager Support and Integration
Cisco Cisco Unified Communications Manager (CUCM), previously branded CallManager, acts as the heart of Cisco's collaboration portfolio. CUCM and Unified CM Express (CME) provide a location-independent IP-PBX by integrating with applications such as Unified CM IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and on-premises support to assist businesses of any size to build and administer CUCM deployments by providing Unified Communications Manager configuration and technical support consulting services that add optimum business value. Progent's consultants can help with any aspect of CUCM setup and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, designing Cisco UCS server failover solutions for high availability, performance tuning, and integration with Microsoft Exchange Server.
Best Windows Server 2003 Services
Open Now Windows Server 2003 Consultants
Progent's Microsoft-certified Windows Server 2003 engineers offer computer help and IT consulting for the entire family of Microsoft .NET Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows 2003 upgrade, integration, update, and maintenance services include network design, deployment, project management, on-site and remote technical support and troubleshooting, Help Desk services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.
Fortinet Firewall IPS Technical Support Services
Urgent Fortinet Firewall Management Online Support
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall experts can help your business to configure your Fortinet FortiGate security appliances to safeguard all your IT resources at the enterprise edge, within the data center core, at branches, and in the cloud.
SQL Server 2016 OLTP Online Technical Support
SQL Server 2016 Database Migration Online Support Services
SQL Server 2016 introduces major enhancements in speed, scale, data security, high-availability, BOYD integration, and integrated business intelligence. New features include PolyBase for handling relational and non-relational databases in one appliance for big data applications, R language integration, Row-level Security, Mobile Reports, and centralized management of local and cloud operations and services. Progent's Microsoft-certified consultants can provide online and on-premises support to help organizations of all sizes to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Skype for Business, and System Center Operations Manager.
IT Consulting Office for Mac
Top Ranked Office for Mac Support Outsourcing
Microsoft Mac Office allows Apple Macintosh users to receive the benefits of the industry's most familiar business programs. Progent's Apple-certified Macintosh experts can help you configure Microsoft Office for Macintosh on a mixed-platform network that incorporates Apple OS X and Windows-powered computers so that Mac users can take advantage of the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and system resources with co-workers who use Windows. Progent's engineers have experience with both Mac and Windows platforms and can support networks that mix Apple Macintosh with Microsoft Windows computers with complete resource sharing, or networks which intentionally restrict sharing between Apple Mac and Windows users.
Microsoft Dynamics 365 Finance and Supply Chain Technical Support Services
Remote Integration Support Microsoft Dynamics AX
Besides offering access to Microsoft Dynamics GP (Great Plains) specialists, Progent can provide consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, migration support, and 1-on-1 or group online training tailored to address your particular requirements. Progent's experts also can help you integrate and support a secure, reliable network foundation to run your ERP, MRP and accounting applications.
Microsoft Office XP Network Consultant
Software Security Consultant Microsoft Office
Progent's IT outsourcing services offer budget-friendly computer support for small organizations. Whether it includes planning network architecture, creating an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your system, or building an on-line eCommerce solution, outsourcing your network engineering services can reduce expenses and eliminate uncertainties, permitting IT service expenses to grow in a more linear and manageable fashion than is feasible by assembling a large, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and highly available system architecture for your vital applications powered by Windows.
Microsoft SQL Server 2017 Network Security Consulting
Server Install Project Server
Progent's Microsoft-certified experts can provide computer support and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can help you plan, integrate, maintain and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Maze ransomware recovery Services
After Hours DopplePaymer ransomware recovery Consulting
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and protect your network, help with settlement negotiations with a hacker, and reconstruct a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
SCDPM 2012 Security Remote Technical Support
Urgent SCDPM 2012 and Windows Server 2012 Consultants
Progent's Microsoft-certified consultants offer online or in-person support to help companies of all sizes to plan, implement, administer, and repair a backup/recovery system based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from older releases of SCDPM or from a different backup/recovery platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud-based, or hybrid environments. Progent can provide occasional help for resolving especially challenging issues, or comprehensive project management support. Progent can also help you to design SCDPM 2012 into a comprehensive disaster recovery plan.
Juniper SRX4700 Firewall Security Auditing
Juniper SRX240 Router Auditor
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Windows Server 2019 Virtual Machine Computer Engineer
Computer Consultant Microsoft Windows Server 2019
Progent's Windows Server 2019 disaster recovery planning consultants can help your business to design a DR/BC system based on Microsoft's advanced Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
24/7 Remote Support Computer Support Consultant
24-Hour New Hampshire Configuration Services
Progent's National Support Center provides nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier support experts offer telephone support and remote secure network connection to troubleshoot and repair technical problems rapidly and economically. The scope of IT expertise available from Progent's team of nationwide support engineers makes it possible to escalate even the most difficult network issues to appropriate experts as needed.
Microsoft Windows 2012 R2 Server Tech
Microsoft Windows 2012 R2 Server Migration Firm
Progent's Microsoft-certified experts can provide computer help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's support team can help you plan, deploy, maintain and manage the entire suite of Windows .NET Servers including SQL Server, Microsoft ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager (SCOM).
Microsoft SQL Server 2012 Remote Technical Support
Consulting SQL Server 2016
Progent's Microsoft certified consultants can provide small and medium size businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the rapid development of enterprise-class business programs that offer your business a competitive advantage. SQL Server provides core support for XML and the ability to query across the Internet and outside the corporate firewall. In addition to offering expertise, support and problem solving services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Juniper Junos os Security Organization
Juniper Junos Configuration IT Services
Progent's Juniper-authorized network engineer can help you to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and migrate efficiently from outdated devices to current versions. Progent's Junos OS consultants can offer expertise with Juniper's premier network control software to help you to simplify the management and strengthen the security of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can help organizations manage environments that incorporate a combination of Juniper's OS platforms.
Hornetsecurity Altaro M365 OneDrive Backup Network Consulting
Hornetsecurity Altaro M365 Teams Chat Backup IT Consultants
Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows endpoints.
Cisco Access Point Information Technology Outsource
Technology Consulting Company Cisco CCIE Remote
Progent's Cisco CCIE-certified network infrastructure consultants have extensive experience helping Internet Service Providers to architect, deploy, manage, optimize, and debug fault-tolerant, extensible connectivity environments suitable for public networks.
SQL 2008 Reporting Services Services
SQL 2008 Analysis Services Professional
Microsoft SQL Server 2008 offers powerful, familiar tools to IT experts as well as to network users, reducing the difficulty of creating, integrating, managing, and accessing company data and analytical programs on platforms ranging from handheld devices to enterprise information systems. The complexity and integration requirements of Microsoft SQL Server 2008 call for an IT consulting firm with real-world experience and broad knowledge in planning and deploying information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET environment.
Integration Services 802.11x Wi-Fi Site Survey
802.11x Wi-Fi Site Survey Technical Support Services
Progent's wireless site survey and predictive modeling make it easy to design, deploy and debug a Wi-Fi LAN adapted to your environment, offering your business a WLAN that has the coverage, performance, capacity, Quality of Service, security, and roaming capability your business needs. Wi-Fi site survey services from Progent include remote predictive analysis for designing a Wi-Fi network and on-premises survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi network.
Consulting NetApp MetroCluster Troubleshooting
Consultants NetApp MetroCluster Troubleshooting
Progent offers enterprise customers the services of a certified NetApp consultant to deliver remote or on-premises expertise for NetApp's complete family of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, transparent updates, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve problems with NetApp SAN storage deployments quickly and affordably based on best practices.
Microsoft ISA Server Online Support Services
Support ISA Server
Progent's certified Internet Security and Acceleration Server consulting experts have long experience configuring Microsoft ISA Server-based security solutions for information systems with many offices, mobile users, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your small business in planning and deploying an installation of ISA Server 2000 or ISA 2004 Server that meets your information protection requirements without adversely restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
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