Barueri-Alphaville At Home Workforce Connectivity Support and Consulting
Solution Design, Configuration, Administration and Troubleshooting Consultants
Expanding your telecommuter workforce can have a major impact on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping SMBs to plan, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Barueri-Alphaville company to select the appropriate tools and follow best practices in creating and operating a safe virtual office solution for teleworkers that facilitates collaboration and returns maximum value. Progent can provide services that go from on demand guidance for helping you over occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can help Barueri-Alphaville, São Paulo organizations to succeed with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Setting up the network infrastructure required to support a remote workforce can be especially complex if you have to accommodate a mix of worker-owned equipment like PCs and laptops, Internet routers, and wireless appliances from an assortment of manufacturers and with a mix of operating systems and firmware levels. Progent's background providing online support for both outdated and current technologies in remote office venues allows you to make cost-effective use of your available infrastructure and provides you with fast access to expertise for making essential updates. Support services offered by Progent to help you to create a productive telecommuting infrastructure include:
- Virtual Private Network (VPN) connectivity makes it possible to create a safe tunnel for authenticated at-home workers to use IT assets located at your corporate data center or in a public cloud. Progent's consultants can assist you to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing remote VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA experts can help your at-home workers to set up Cisco's AnyConnect client software for secure VPN connections for a broad selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to see and interact with a data center PC's desktop. This provides network managers more control over the digital ecosystem of telecommuters and offers remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers connect home networks to the Internet and support VPN tunnels, home wireless networks, and firewalls. Progent offers top-tier remote support for configuring routers from all major manufacturers. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by families and guests, are frequently used by at-home employees to access their router for work. This can cause throughput and security problems. Progent can help you to resolve these problems by providing expertise like Aironet integration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP integration assistance.
- Internet connectivity methods impact the speed and reliability of connections between at-home workers and the corporate data center. Business-critical applications might demand redundant Internet connections in the event the normal connection breaks. Progent offers expertise for selecting ISPs, selecting sensible bandwidth and data volume packages, and configuring redundant Internet access. See Internet connectivity integration services.
IP Voice Integration for an At-Home Workforce
Expanding the business phone environment to include telecommuters is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric VoIP products are popular with small and mid-size businesses to support telecommuters. Many larger organizations rely on Cisco's modern or legacy products for IP voice management. Progent can help organizations of any size to plan or tune a remote IP voice environment that delivers the flexibility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations optimize their existing Cisco IP voice systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. Unified Communications Manager supports other mixed media services like messaging, video conferencing, and customer interaction networks. For more information about Progent's CUCM expertise, refer to Cisco Unified CM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent's consultants can help your company to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, refer to CallManager consulting services.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate perimeter such as telecommuters. Progent can provide consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to support these solutions and deliver as-needed configuration and troubleshooting expertise.
Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from major vendors support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and teleworkers. Many organizations use multiple products to accommodate their different partners and clients. Progent's communications experts can help your organization to maintain your current voice/video conferencing environment and enhance the engagement of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that supports real-time presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to configure and manage Skype for Business clients to support your at-home workforce. For details about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's support expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's consulting services for Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities such as voice/video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and assist your business to tune your WAN infrastructure to host them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Microsoft Office and Microsoft 365 suites, providing a powerful environment of productivity apps that deliver a cohesive user experience for exchanging information across a corporate network and on a broad range of endpoint computers. Progent has provided online consulting support for Microsoft SharePoint and Exchange Server since their original publication and can help businesses to deploy these critical collaboration products to optimize the effectiveness of your at-home workers.
SharePoint utilizes web sites to facilitate collaboration and knowledge delivery by offering policy-driven access to content, business processes, and tools for looking through enterprise-wide business data. SharePoint permits you to build secure portals that allows at-home workforce to see and update consolidated business intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting services, visit SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, refer to integration consulting for Microsoft Exchange.
OneDrive is Microsoft's collaborative cloud-based storage service, similar to GoogleDrive. At-home workers can store files to OneDrive, and co-workers can retrieve them safely through a browser. Included with Office and Microsoft 365, OneDrive allows home workers to jointly author documents. Revisions created offline are uploaded when you go back online. To find out about Progent's support services for OneDrive, go to Onedrive configuration consulting.
Cloud Integration for Teleworkers
Progent offers fast and affordable remote support for enabling organizations to build, maintain and troubleshoot cohesive network architectures that combine internal data centers, telecommuters, branches, plus public cloud services. Progent offers expertise for all types of cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers fix problems with public cloud access, identity, and cybersecurity.
Azure is a leading platform for cloud services that allows you to utilize IT infrastructure, virtual servers, and key apps hosted on Microsoft's extensive cloud. Azure offers more than one hundred services services such as the ability to host Windows and Linux-powered VMs, on-demand cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can assist you to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity control with Azure AD, and design backup and recovery solutions with Azure Backup. Progent can also help you establish protected access to Azure services for at-home workers by configuring and debugging firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting services for Microsoft Azure, visit Azure consulting services.
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of business productivity software and cloud-based services available by subscription. Office apps and services are marketed in a variety of plans designed for customers ranging from individuals and households to major corporations. Progent offers quick and affordable remote access to experts familiar with Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent can help your business to evaluate the various subscription bundles available for Microsoft 365 and deploy 365 applications for your telecommuters to achieve top business value. To find out about Progent's expertise for Microsoft 365, go to Microsoft 365 consulting expertise.
Exchange Online is one of the most popular cloud-based applications in Azure-hosted Microsoft 365 product suite. Exchange Online provides the benefits of reduced spending for physical infrastructure, easier management, dynamic scaling, high reliability, and other advantages associated with public clouds. Microsoft has engineered Exchange Online to operate seamlessly with local Exchange environments, enabling you to build hybrid cloud/onsite networks. Progent's Exchange consultants are available for occasional assistance to guide you through challenging IT roadblocks and also offer end-to-end project management outsourcing to ensure your telecommuters have convenient and safe access to your Microsoft 365 Exchange Online deployment. To find out Progent's support services for Microsoft 365 Exchange Online, visit Microsoft 365 Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the industry's biggest provider of cloud-based services. Progent can provide fast and economical online contact with cloud connectivity consultants who can help your organization to design, deploy, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help your company to build a high-uptime network architecture so your employees have a productive computing experience regardless of whether they are working from your main office, a branch office, at home, or on the move. To find out about Progent's consulting expertise for Amazon AWS, see Amazon AWS consulting services.
Google Cloud is a leading suite of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to extend your current IT assets with the Google Cloud, and Progent's DBA consultants can help you make your key apps cloud friendly so your telecommuters can benefit fully from Google Cloud Platform services. Progent can help your organization to set up VMs on GCP Compute Engine, plan an efficient storage system with Google Cloud Storage, and streamline access management for teleworkers with GCP Cloud Identity. Progent can also assist you to use GCP's unified management tools to administer and track your Google Cloud ecosystem. For information, refer to Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Support for At-Home Workers
An emergency, company-wide changeover to a telecommuter workforce, which might be driven by an epidemic or as part of a business continuity process, can overstretch even a well-staffed in-house Call Center. Progent's Help Desk services make it possible for businesses of any size to outsource or supplement their Help Desk Call Center with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center support services leverage Progent's extensive network of remote technical support experts along with enterprise-class trouble ticketing and tracking software to provide an economical, advanced Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of online Level 1 desktop technical support from service requests through ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables teleworkers to track or edit the status of their current trouble tickets, enter information, and append screen captures and relevant files. Support services are delivered at a significant price reduction off Progent's normal Level 1 desktop service rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 support experts to resolve advanced problems. To find out more, refer to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Augmentation Service enables your business to expand your current Call Desk organization by splitting delivery of Help Desk services transparently between your regular support organization and Progent's nationwide pool of desktop support technicians and subject matter experts. Progent's shared Support Desk service uses a co-sourcing support model utilizing the number one professional services automation platform for managing service requests and ticketing, assigning responsibility, monitoring progress, and producing management reports. For information about how Progent's Help Desk Augmentation Services can enable your company to provide best-in-class IT support to your at-home workforce, visit Progent's Call Center supplementation Services.
Security for Telecommuters
Work-from-Home employees commonly use their personal computers and usually work in an unsecured physical space. This multiplies their vulnerability to cyber threats and requires judicious configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, thorough user education, and the creation of policies based on best practices. Progent's seasoned roster of data security solutions experts can assist your business to plan, configure and manage an effective security solution that protects critical information assets in networks that include at-home workers.
Firewalls enable companies to build a network environment that can be safely accessed by local users and by at-home workers, mobile workers, suppliers, customers, and other stakeholders. Modern firewall appliances allow you to assign and manage different permissions to various classes of users and to expand your IT network and adjust your security as your business evolves and as cyber threats grow more sophisticated. Progent works with both new and older security devices from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall support services, visit firewall configuration and support services.
Remote Endpoint Monitoring makes it possible to watch over the various computers used by teleworkers and either block or identify and mitigate the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a small-footprint software agent is installed on each protected endpoint, monitoring all activity and using advanced machine learning from SentinelOne to identify zero-day threats on arrival. When a cyberattack is spotted, ProSight ASM immediately isolates the targeted device from the corporate network to contain the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices stay secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight Active Security Monitoring, see remote endpoint security monitoring for telecommuters.
Progent's Duo authentication managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected application and enter your password you are requested to verify your identity on a device that only you possess and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized as this second form of authentication such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can register several verification devices. For details about ProSight Duo identity authentication services, refer to Cisco Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can evaluate the vulnerability of your information system to all types of outside and internal security attacks for an environment that incorporates an at-home workforce. Progent can deploy remote, automated security inventory scanning for quickly and economically detecting a broad range of security gaps that can be found via the Internet. Progent's endpoint security assessment consulting services, which can be provided by network security professionals with top certifications including CISM, CISSP, and GIAC, can assist your company to evaluate your operations and governance policies and assess your network infrastructure to allow you to design top-level security for your teleworkers.
Download White Paper: Securing a Work-From-Home (WFH) Network
To view or download a white paper about key things to concentrate on for protecting an IT environment that includes work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Telecommuters
Data Protection involves backing up and recovering vital data in order to avoid data loss and minimize recovery time in case of storage system failures due to equipment breakdowns, programming glitches, operator mistakes, malware, or other causes. Reliable data protection solutions can be particularly difficult to design and maintain in hybrid networks that combine private data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for teleworkers must address multiple types of user-owned endpoint devices. Progent offers fast online access to consultants knowledgeable about a broad array of platforms for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, tablets and smartphones. Popular backup/restore solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and features granular restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly anticipate circumstances that require a temporary switch to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity specialists can help your company to create, document and test a DR/BC plan that includes the process of switching to telecommuting.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud management of mobile and remote devices and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager provides a centralized solution for safeguarding corporate information by managing local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and software. Remote endpoint devices can be personally owned or business owned. Network administrators managing the enrolled endpoint devices of at-home workers can utilize Intune to provision and validate applications on managed devices, push updates and certificates, configure rules for permission to access data and resources, manage passwords, create VPN connections, determine how telecommuters share information, set up threat defense, ensure compliance, and delete corporate information from missing, stolen or decommissioned devices. Microsoft Intune runs with iOS/iPadOS, Android, Windows, and macOS/OS X endpoints. For information about Intune and to find out how Progent can help your company to use this platform to administer the endpoint computers of your telecommuters, refer to Intune remote endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) product that helps network administrators to keep off-premises endpoints up to date and secure. Workspace ONE uses VMware AirWatch technology for unified endpoint administration along with VMware's Horizon virtual application delivery platform for access control, application management, and configuration management of endpoint computers. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product through a one-time purchase. Key capabilities of Workspace ONE include fast over-the-air provisioning of out-of-the-box laptops, immediate onboarding of new employees, policy set up and enforcement for all classes of devices, aggregated management reporting and analytics, an email encryption gateway, and seamless integration with Microsoft apps and cloud-based products. To learn about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE remote endpoint management expertise.
Contact Progent for At-Home Worker Expertise
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An index of content::
Computer Consulting At Home Workforce Endpoint Management
Configuration Work at Home Endpoint Management
Progent can help small and mid-size businesses to deploy unified remote endpoint management platforms for administering endpoint devices used by telecommuters.
SCCM 2012 Intune Integration Consultants
SCCM 2012 Consultant
Progent's Microsoft-certified consultants can help you to plan for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or help you to enhance your existing SCCM 2012 environment to accommodate your changing IT requirements. In addition, Progent can assist you to create an infrastructure that fully supports SCCM by delivering expertise with related Microsoft platforms such as Active Directory Domain Services, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).
Immediate WatchGuard Firebox T70 Firewall Consultant
WatchGuard Firebox Firewall Consulting Services
Progent provides consulting services for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.
Windows Server 2019 migration Setup and Support
24/7 Windows Server 2019 Specialist
Progent's Windows Server 2019 disaster recovery preparedness experts can assist your business to plan and deploy a DR/BC system built around Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.
Support and Integration Exchange Server 2016 Upgrade
Emergency Exchange Server 2016 Migration Planning Professional
Progent can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization strategy; specifying mass storage capacity required for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
ASR 9000 Router Integration Services
3800 Router On-site Technical Support
Cisco has developed a full product line of routers that includes appliances designed to deliver the security, bandwidth, and reliability required by customers from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can help you select and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, such as the Cisco 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.
VB.NET Coder
DotNET Application Coding
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and can build or update .NET applications rapidly and at low cost.
Windows 11 Migration Solution Provider
Windows 11 MDT Consulting Services
Progent's Windows 11 consultants offer a variety of services to support Windows 11 including cloud solutions, mobile management, telecommuter connectivity, data and identity security, automated provisioning, and Help Desk services.
VMware NSX Design Consultant
VMware Site Recovery Manager Compliance Professionals
VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. SRM also permits non-intrusive testing for site recovery, updates and patches and can produce reports to confirm full service recovery, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the secondary site. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to assist you to design, configure, test and manage a DR solution powered by VMware SRM and VMware NSX.
Cisco Certified Expert WAP Online Support Services
Aironet 3700 Access Point Help and Support
Progent's Cisco-certified Wi-Fi integration consultants can help organizations to configure, manage, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac wireless access points plus Cisco's Wireless Network Controllers.
Top Ranked Online Troubleshooting SQL Server 2017 and Power BI
Microsoft Experts SQL Server 2017 Backup Online Help
Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to assess the business advantages of migrating to SQL Server 2017 and can help you to plan and carry out a smooth migration of your databases and applications to any network architecture including onsite, cloud-based, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from on-demand design review or debugging to comprehensive project management and co-management to ensure your SQL Server 2017 project is carried out on time and on budget.
Microsoft LCS Server 2007 Specialists
24-7 Microsoft LCS Server Services
MS Communications Server delivers IM and Real Presence in an extensible, world-class package featuring advanced security, transparent integration with additional Microsoft software, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and improved business efficiencies, increased individual productivity, and better intellectual property security with this easy-to-manage, highly available IM platform. Successful deployments of Microsoft Office Communications Server call for extensive planning and consideration before installation. Progent's Microsoft-certified professionals can deliver the expertise needed to deliver all the benefits of Microsoft Office Communications Server across your whole organization.
64-bit Server Remote Support Services
Expert Microsoft Certified 64-bit Processing Engineers
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and repair a system-wide migration to 64-bit server and desktop OS software and applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the key 32-bit applications that you want to keep as well as the new 64-bit editions of applications you plan to install.
Small Business IT Outsourcing White Papers
IT Outsourcing Advantages White Papers
Progent's IT outsourcing services provide economical network consulting for medium-size organizations. Whether it involves designing system architecture, setting up an in-house Help Desk or using an outside one, rolling out a new email system, monitoring your network, or building a web-based business application, outsourcing your IT engineering services can reduce costs and minimize risks, permitting network service expenses to grow in a more moderate and manageable manner than is feasible by assembling a bulky, all-purpose internal IT organization. Progent's Outsourcing White Paper and datasheets show how Progent can help you create a secure and highly available system foundation for your vital Windows-based applications such as Windows Server 2008, Microsoft Exchange Server, and Microsoft SQL Server.
Applications Programming Companies
eCommerce Contract Programming Firm
For custom program creation, Progent can provide software design experts to produce line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics products such as Great Plains Software accounting system, and custom management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Microsoft IIS to build custom eCommerce solutions powered by Microsoft ASP.NET. Also, Progent can provide expertise in a wide array of custom program development platforms including SQL Server and Delphi. For custom e-Commerce programming, Progent also can provide specialists in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Microsoft Report Builder Design Firms
FRx Development Firm
Progent offers online and on premises expertise to assist you with any aspect of business intelligence reporting from debugging or modernizing applications to designing and implementing an advanced business intelligence environment. Progent's management reporting consultants can help you to maintain your current BI system, assist you to migrate reports and databases from a legacy reporting platform to a current solution, and deliver custom remote training to meet your individual requirements. Progent's management reporting professionals offer expertise in the leading BI reporting tools including Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.
SCDPM 2016 Computer Consultants
Urgent System Center 2016 and Windows Server 2016 Network Consulting
Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft Certified IT support professionals. With Progent's affordably priced IT support programs, small and midsize businesses can select a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in System Center Operations Manager to offer small company networks world-class availability, security, and performance.
SPA300 Series IP Phone Setup and Support
Cisco VoIP Phones and Contact Center Remote Troubleshooting
Progent's Cisco-certified IP phone and video IP phone experts can help you to integrate, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.
Consultant Services Ryuk ransomware cleanup
Consultant Services Egregor ransomware recovery
Progent's experienced ransomware recovery consultants can assist you to reconstruct a network victimized by a ransomware virus like Ryuk, Dharma, NotPetya, or Locky.
Email Bayesian Analysis Professional
Consultants Email Virus Fingerprint
Progent's ProSight Email Guard uses the services and infrastructure of leading information security vendors to provide web-based control and comprehensive protection for your inbound and outbound email. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local gateway appliance to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter.
Hornetsecurity Altaro 365 Total Teams Chat Backup Online Help
Top Altaro Microsoft 365 Total Mailbox Backup Consultants
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
Help Desk Sharing Consultant Services
Extended Help Desk Consultant Services
Progent's Standard Help Desk Services provide an end-to-end solution that manages all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, status tracking, problem resolution, and management reports. Support services are offered at a significant discount from Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve challenging issues.
Microsoft Operations Manager Integration Services
Emergency Remote Monitoring and Reporting Remote Support Services
Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the proper operation of your network and eliminating preventable and costly downtime. Remote Monitoring and Management technology has progressed so far that businesses of any size can afford a level of protection that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions delivered as economical services designed to assist your company to detect and fix a most network issues before they get big enough to disrupt your business.
Cisco VoIP Phones and Unified CM IT Services
Help and Support Cisco IP phones
Progent's Cisco CCIE-certified networking experts offer high-level support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
Contract Microsoft MCSE Home Based Virtual Office
Freelance Network Consultants Employment Opportunities
Progent's Experts Team offers consulting in key technologies including Macintosh integration and programs; Expertise for Linux, UNIX-powered, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and vertical program help; Chief Information Officer, management information analyst, and project management outsourcing; Custom program development and integration; Web site, electronic business, Electronic Data Interchange, and customer portal design and deployment; DBM support and performance help; Management intelligence expertise; and Telecommunications systems support.
Meraki Switch Upgrade Online Help
24x7x365 CCIE Expert Certified Meraki MS 400 Series Switch On-site Support
Cisco's Meraki MS family of switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified consultants offer cost-effective online consulting to help your company to plan and implement a productive network architecture based on Meraki switches, streamline network administration with Meraki's cloud-based management tools, set up policies to ensure security, develop and validate a disaster recovery strategy, and troubleshoot issues associated with any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking solution.
Spam Filtering Network Consulting Company
Microsoft Exchange 2019 Server Network Management
Progent's Microsoft-certified consultants average over a decade of background providing messaging support for customers that range from small offices to large enterprises. Progent offers affordable support for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure fault tolerant email systems, and facilitate remote and mobile email connectivity. Progent's Exchange consulting services can help you in planning and carrying out a migration from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 2003 to Microsoft Exchange 2019 Server. Progent provides integration help for Windows 10 and Windows 11 desktops running Outlook and can help you integrate Outlook Web App for popular browsers. For e-mail virus protection, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.
Remote Workers Cybersecurity Engineer
On-site Support Offsite Workers Cybersecurity
Progent can assist small and mid-size businesses to set up endpoint security protection solutions and provide cleanup expertise for offsite workers.
Integration Services Dynamics GP/Great Plains
Microsoft Dynamics GP Online Troubleshooting
important characteristics of Dynamics GP accounting include a modular design that allows you to license only the functionality you need, a standards-based architecture built on Microsoft technologies to secure your investment and offer a tightly interconnected environment, enhanced reporting services that permit you to monitor all activities, income and spending and sales patterns, compatibility with Microsoft Office to speed access to corporate data, the ability to process information from almost any db software or desktop application into Microsoft GP/Great Plains, and an open architecture that makes it easy to create specialized programs. Progent can help you set up and support a reliable, secure server and communications network to support Microsoft Dynamics GP, and can offer expert GP support professionals to show you how to convert the advanced features of Microsoft Dynamics GP business accounting software into a productive business solution.
ProSight Data Protection Services ECHO BDR Solutions Configuration
ProSight DPS ECHO Backup and Recovery Services Professionals
ProSight Data Protection Services ECHO offer small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery. For a fixed monthly rate, ProSight DPS automates your backup processes and enables rapid recovery of vital files, applications and VMs that have become lost or damaged as a result of hardware failures, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information.
Information Security Network Security Evaluation
Fortinet Network Security Test
For smaller organizations, network security and regulatory compliance is excessively complicated to stay ahead of but too risky to overlook. The largest biggest enterprises have been breached, and the top cloud services have occasionally been knocked out. It looks like there's nowhere to hide. Progent makes it affordable for smaller companies to carry out critical security projects effectively by offering the benefit of billable time to the closest minute without any minimum charge for remote help. This means you can have the help of a seasoned computer consultant to deliver precisely the help you need when you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any level of network security including security audits, virus defense and recovery, spam and email content filtering, email data leak protection, compliance reporting, and creating a complete security plan.
Google Cloud Windows Consultant
Google Cloud integration Engineers
Progent offers affordable online and on-premises consulting to assist organizations to move any part of their core network resources to Google Cloud Platform services. This can save time and hardware expense and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can assist you with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
Contract Development Microsoft Dynamics Power BI
Top Quality Dynamics GP FRx Consulting Services
Dynamics GP/Great Plains accounting includes analytics and reporting capabilities that allow you to monitor all business processes, revenues and expenses, and sales trends with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support services can help you create reports that let you understand your business more thoroughly, turning raw data into valuable business information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other tools in order to deliver specialized business application development and web commerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Cybersecurity Tech Services SonicWall NSA 4650 Firewall
SonicWall NSA 3650 Firewall Network Intrusion Penetration Testing
Progent's SonicWall firewall experts can show you how to configure, manage, and tune SonicWall firewall products including the current SonicWall TZ, NSa and NSsp Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and CISA-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete security solution and design protection into your business operations.
ransomware removal and data restore Consulting Services
ransomware business recovery Consulting
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to contain the spread of an active ransomware breach. Call 800-462-8800
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