Barueri-Alphaville Work from Home Employees Connectivity Support Partner
System Design, Configuration, Administration and Call Center Consulting
Enlarging your telecommuter workforce can have a major impact on network architecture, cybersecurity, and company workflows. Progent has two decades of experience helping small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Barueri-Alphaville organization to pick the appropriate technologies and adhere to leading practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent offers services that go from as-needed guidance for helping you over challenging IT roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Barueri-Alphaville, São Paulo businesses to succeed with any facet of building a high-performing work-from-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk services, security monitoring, backup/restore solutions, and streamlined management.
Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for an at-home workforce can be particularly complex if you have to manage a combination of worker-owned hardware such as PCs and laptops, Internet routers, and wireless appliances from various vendors and with a mix of operating systems and firmware levels. Progent's background providing remote help for both outdated as well as current technologies in virtual office venues enables you to make cost-effective use of your existing network infrastructure and offers fast access to expertise for implement essential upgrades. Support services offered by Progent to help your company to implement a productive telecommuting infrastructure include:
- Virtual Private Network (VPN) technology allows you to establish a safe tunnel for authenticated at-home employees to use IT resources situated at your corporate datacenter or in the cloud. Progent's consultants can help your company to deploy and manage VPN connections between your teleworkers and your various IT resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your remote workers to set up Cisco's AnyConnect software to provide safe VPN connections for a broad selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable an at-home worker to view and interact with a remote PC's desktop. This technology provides network managers significant control over the computing ecosystem of telecommuters and offers remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home computer networks to the Internet and support VPN connections, home wireless networks, and firewall services. Progent offers expert online consulting for configuring home routers from all major vendors. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by an entire household and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can cause performance and security issues. Progent can assist businesses to resolve these problems by delivering expertise that include Aironet integration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti wireless AP integration help.
- Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the company network. Vital applications might require redundant Internet access in the event the normal connection fails. Progent can provide expertise for identifying service providers, selecting appropriate service packages, and integrating redundant Internet access. Refer to Internet access integration services.
VoIP Integration for Remote Workers
Extending the company phone system to accommodate remote users is vital to maintaining an effective work-at-home solution. A variety of cloud-centric IP voice platforms are used by small and mid-size businesses to support teleworkers. Many larger organizations rely on Cisco's current or older platforms for IP voice management. Progent can help businesses of all sizes to plan or tune a telecommuter VoIP service that provides the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist businesses optimize their current Cisco VoIP environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software used throughout the network. Unified Communications Manager supports additional mixed media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can help you to maintain your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice platforms, refer to CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients working outside the corporate firewall like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your WAN infrastructure to work with these solutions and deliver online configuration and debugging services.
Voice/Video Conferencing for At-Home Workers
A wide selection of video conferencing platforms from major technology companies enable virtual discussions, video and voice conferencing, chat, and screen/content sharing for both local workers and at-home workers. Many companies utilize a mix of conferencing products to accommodate their different partners and customers. Progent can help you to manage your existing conferencing ecosystem and optimize the engagement of your at-home employees.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to set up and manage Skype for Business clients to support your at-home workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for video sessions. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for training. To learn more about Progent's support services for Cisco Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities such as voice/video conferencing, persistent chat, plus data sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist your business to optimize your network infrastructure to host them.
Microsoft Collaboration Platforms for At-Home Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Microsoft Office and Microsoft 365 families, offering a powerful ecosystem of productivity apps that create a cohesive user experience for sharing data and ideas across multiple sites and on a broad range of endpoint computers. Progent has provided remote consulting services for Microsoft SharePoint and Exchange since their first releases and can assist businesses to deploy these flagship collaboration products to maximize the productivity of your at-home workers.
SharePoint utilizes web sites to promote collaboration and information sharing by offering policy-based delivery of content, business processes, and utilities for searching through enterprise-wide information silos. SharePoint allows you to build protected web portals that permits at-home workers to view and edit aggregated business intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts. For information about Progent's SharePoint support services, visit SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, refer to deployment expertise for Exchange Server.
OneDrive is Microsoft's shared cloud storage service, comparable to GoogleDrive. Remote workers can store files to the OneDrive service, and co-workers anywhere can access them securely through a browser. Provided with Microsoft Office and Microsoft 365, OneDrive enables home workers to jointly author documents. Revisions created offline are uploaded when you reconnect to the Internet. For details about Progent's expertise for OneDrive, go to Onedrive integration consulting.
Public Cloud Integration Services for Teleworkers
Progent offers fast and affordable online assistance for enabling businesses to create, maintain and optimize integrated network models that include internal data centers, telecommuters, branches, plus cloud resources. Progent offers expertise for all types of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers resolve issues with public cloud access, authentication, and security.
Microsoft Azure is a leading platform for public cloud software and services that allows you to use infrastructure, servers, and key apps hosted on Microsoft's extensive cloud. Microsoft Azure offers over 100 services services including the ability to host Windows and Linux-based VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can assist your organization to deploy VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan data backup and restore solutions with Azure Backup. Progent can also show you how to create secure access to Azure for teleworkers by setting up and debugging firewalls and VPN IPsec tunnels. To find out about Progent's support services for Azure, refer to Microsoft Azure consulting services.
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of client productivity software and cloud services available by subscription. Office applications and services are provided in a variety of bundles designed for customers ranging from students and households to large enterprises. Progent offers quick and easy remote contact with experts knowledgeable about Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can help you to assess the numerous subscription bundles offered with Microsoft 365 and deploy 365 apps for your telecommuters to achieve maximum business value. To learn about Progent's consulting expertise for Microsoft 365, go to Microsoft 365 consulting support.
Microsoft 365 Exchange Online is among the most widely used applications in the Microsoft 365 product line. Microsoft 365 Exchange Online offers the benefits of reduced costs for physical infrastructure, easier management, dynamic scaling, high reliability, and additional advantages associated with cloud computing. Microsoft has designed Exchange Online to run smoothly with local deployments of Exchange, enabling you to build hybrid networks. Progent's certified Exchange consultants are available for as-needed help to get you past challenging IT bottlenecks and can also provide comprehensive project management services to ensure your remote workers have convenient and secure access to your Microsoft 365 Exchange Online environment. To learn Progent's consulting expertise for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the industry's biggest provider of cloud services. Progent offers fast and economical online access to cloud integration consultants who can help your organization to design, implement, manage, and debug hybrid information networks that incorporate Amazon AWS cloud services with local resources and with other public clouds like Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to help your company to build a high-availability network model to make sure your users have a consistent computing experience regardless of whether they are working from your main office, a branch office, from home, or on the move. For details about Progent's consulting services for Amazon AWS, visit Amazon AWS integration services.
Google Cloud Platform is a popular suite of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help your organization to scale your current IT resources with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your mission-critical apps cloud ready so your teleworkers can benefit fully from Google Cloud services. Progent can help you to set up virtual machines on Google Cloud Compute Engine, design an efficient storage system with GCP Storage, and streamline identity control for teleworkers with Google Cloud Identity services. Progent's experts can also help your organization to use GCP's management technology to administer and monitor your Google Cloud environment. For details, see Google Cloud Platform consulting support.
Help Desk Call Center Support for Remote Workers
An emergency, organization-wide transition to a from-home business model, which might be driven by a pandemic or as a component of a disaster recovery/business continuity plan, can overwhelm even a high-performing internal Call Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or augment their Help Desk Call Center with Progent's online Technical Response Center team.
- Progent's Standard Support Desk support services utilize Progent's nationwide team of online IT support specialists combined with enterprise-class trouble ticketing and follow-up technology to provide an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 PC technical support from initial service requests through trouble ticket creation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows at-home employees to check or update the status of their active trouble tickets, enter information, and append screenshots and relevant files. Technical support services are provided at a substantial discount off Progent's normal Level 1 desktop service charges, and Progent makes available optional rapid escalation to Level 2 and Level 3 support experts to resolve complex issues. For details, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Supplemental Service allows your business to expand your existing Call Center organization by sharing responsibilities for Help Desk Call Center support transparently between your regular support staff and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's co-managed Call Center service is based on a co-sourcing support solution utilizing the leading professional services automation (PSA) platform for handling help requests and ticketing, establishing responsibility, monitoring progress, and generating reports. To find out how Progent's Support Desk Augmentation Services can enable your company to provide world-class desktop support to your teleworkers, see Progent's Help Desk augmentation Services.
Security and Compliance for At-Home Workers
Work-from-Home employees typically utilize their personal computing devices and often operate in a poorly secured physical environment. This multiplies their vulnerability to malware threats and requires judicious deployment of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive end-user training, and the creation of security policies built on leading practices. Progent's veteran roster of IT security solutions consultants can help your business to design, deploy and manage a compliant cybersecurity solution that guards vital information assets in environments that include telecommuters.
Firewalls allow you to create a network environment that can be securely utilized by on-premises users and by an at-home workforce, mobile workers, vendors, customers, and other stakeholders. Modern firewall devices permit you to assign and manage different access rights to different classes of users and to expand your network and adjust your security as your business evolves and as network attacks grow increasingly sophisticated. Progent works with both current and older firewall devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall support expertise, visit firewall support expertise.
Online Endpoint Monitoring makes it easy to track the various computers utilized by at-home workers and either block or identify and respond to modern threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each secured endpoint, watching all activity and utilizing advanced machine learning from SentinelOne to detect new threats on arrival. When a cyberattack is spotted, ProSight Active Security Monitoring immediately disconnects the targeted device from the network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain secure even when they are offline. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight ASM, see remote endpoint security monitoring for telecommuters.
Progent's Duo MFA Managed Services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Android, and other personal devices. With Duo 2FA, when you sign into a protected application and enter your password you are requested to verify your identity via a device that only you possess and that is accessed using a separate network channel. A wide range of out-of-band devices can be used as this second form of authentication such as a smartphone or watch, a hardware/software token, a landline phone, etc. You may designate multiple validation devices. To learn more about ProSight Duo identity authentication services, go to Duo MFA two-factor authentication services for telecommuters.
Security Audits can assess the exposure of your network to all types of outside and internal security threats for an environment that includes an at-home workforce. Progent can run remote, automated security inventory software for quickly and affordably uncovering a wide variety of security weaknesses that can be found over the Internet. Progent's security audit consulting services, which can be managed by security professionals with top credentials including CISA, ISSAP, and GIAC, can help you to evaluate your procedures and governance policies and assess your network architecture to allow you to design the highest level of security for your teleworkers.
Horizon3.ai's NodeZero PEN Testing Platform is a cutting-edge penetration test (pentest) product family that can deliver autonomous threat assessment of your at-home environment as well as your internal and perimeter networks so you can identify, rank, remediate, and verify cybersecurity vulnerabilities before threat actors can take advantage of them. Progent's pentest experts can help you to use NodeZero to carry out thorough penetration tests of your perimeter and your internal IT infrastructure in order to determine your current security posture. Progent can also assist you to harden your network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and delivers maximum protection for on-premises, cloud-based, remote, and perimeter IT resources. To find out more information about Progent's vulnerability analysis solutions based on on NodeZero's PEN test products, visit Consulting Support for NodeZero's Pentest Products.
Download White Paper: Securing a Work-From-Home Network
To read or download a white paper about critical areas to concentrate on for protecting a network that includes telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for Remote Workers
Data Protection involves saving and restoring critical information in order to prevent data loss and minimize recovery time and effort in case of storage failures due to equipment issues, software glitches, operator error, cyber attack, or other causes. Reliable data protection strategies can be especially challenging to design and manage in hybrid networks that incorporate local data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for teleworkers must address multiple types of personally owned endpoints. Progent offers fast online help from consultants familiar with a broad range of platforms for protection Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, tablets and handhelds. Leading backup/recovery products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data spread throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and includes granular restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate circumstances that call for a quick switch to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity specialists can assist you to produce, document and test a DR/BC strategy that includes the process of moving to telecommuting.
Unified Management for Telecommuters
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing on-premises endpoints. Microsoft Endpoint Manager provides a centralized platform for safeguarding corporate information by controlling local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and software. Managed endpoint computers can be user owned or business owned. Network admins managing the enrolled endpoint devices of at-home workers can use Intune to provision and validate apps on managed devices, push updates and certificates, configure policies for permission to access data and networks, manage passwords, create VPN tunnels, determine how home-based workers share data, establish threat defense, verify security compliance, and delete corporate data from lost, stolen or decommissioned endpoint devices. Intune works with Apple iOS, Android, Windows, and macOS endpoints. To learn about Microsoft Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint devices of your teleworkers, go to Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that allows network managers to keep remote endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration combined with VMware's Horizon virtual software delivery technology for authorization control, application management, and configuration management of endpoint devices. Workspace ONE runs with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises product through a one-time purchase. Top capabilities of Workspace ONE include rapid remote provisioning of out-of-the-box laptops, quick onboarding of new users, policy set up and enforcement for all categories of devices, aggregated management reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud services. For information about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Barueri-Alphaville, São Paulo organization, call
An index of content::
After Hours Telecommuter Network Infrastructure Remote Support Services
Teleworker Infrastructure On-site Support
Progent can assist small and medium-size companies to design, set up and troubleshoot the infrastructure for work-from-home employees.
Microsoft SQL 2008 Network Consulting
Microsoft SQL 2008 Server Online Help
SQL Server 2008 offers powerful, standardized tools to IT experts as well as to information workers, lessening the difficulty of creating, integrating, administering, and using enterprise data and database programs in environments ranging from mobile devices to corporate data networks. The complexity and interconnectivity demands of Microsoft SQL Server 2008 require a network consultant with hands-on expertise and broad knowledge in planning and building data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Online Support Meraki MR18 Access Point
Meraki CMX Network Consultant
Progent's Meraki Wi-Fi AP experts offer online and onsite support to assist organizations of all sizes to plan, install, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to set up and manage Meraki-based wireless infrastructure for environments that can range from a teleworker's home or a branch office to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco products including switches, routers and firewalls to build a cohesive ecosystem that delivers the same access, performance, security, ease of management and availability for wired and wireless users irrespective of their location or computing device.
Top Rated Lync Server 2013 and iPad Engineer
Lync Server 2013 and iPad Professionals
Lync Server 2013, now called Skype for Business, allows businesses of any size to build a manageable and secure communications ecosystem that supports the modern BYOD computing model with instant messaging (IM), real-time presence, web meetings with app sharing and whiteboard, as well as IP and PSTN telephony enabled for a wide range of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and system integrators can assist your company to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (with Lync Online) or mixed topology appropriate for your present and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your management team and users. Progent has expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help you to integrate Lync 2013 with popular Office and Microsoft 365 applications including Outlook and PowerPoint.
ProSight Virtual Hosting Consultancy
Private Cloud Hosting for Virtual Data Centers Consultant Services
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small company's production servers in an environment that delivers the maximum degree of availability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting options are based upon mature virtualization techniques that allow small and midsize businesses with mixed- platform environments to economize dramatically on the expense of capital equipment, system maintenance, and IT management while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
CISM Security Management Professionals
Security Auditor CISM
Progent can provide the support of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee defines the basic capabilities and worldwide standards of performance that information security professionals are expected to master. CISM gives business management the confidence that consultants who have qualified for their CISM credential have the experience and capability to deliver effective security management and support consulting.
Consult Java programming
MySQL and Windows Specialists
Progent's team of expert programmers, database architects, and program managers can help large businesses to carry out development projects for Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include access to veteran project managers for advanced planning and project co-ordination or Progent can assist clients fill in expertise gaps by offering relational database designers and programmers experienced in building RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can help clients to incorporate SharePoint with other applications such as Microsoft SQL and Office Excel to create data-intensive intranets and portal sites. Progent also can provide expertise with web development technologies and can assist businesses to build, expand, repair, or migrate web-based applications to take advantage of the latest advances in web technology.
Ubiquiti UniFi XG Security Gateway Services
Ubiquiti Security Gateway Consultant
Progent offers fast access to the expertise of seasoned Wi-Fi specialists who can help organizations to assess the benefits of Ubiquiti UniFi wireless access points for your business and help you to design, deploy, manage, and troubleshoot your UniFi network. Progent can also carry out a wireless site survey to help you to select, configure, and position Ubiquiti UniFi wireless access points for optimal signal coverage and performance.
Microsoft SharePoint Server 2013 IT Consultant
SharePoint 2013 Newsfeeds Online Troubleshooting
Progent has been delivering SharePoint support since the first product was published over 20 years ago, and Progent has the breadth and depth of IT knowledge to help organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consultants can help you to assess the business advantages of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration environment; determine whether an on-premises, online or hybrid configuration is most sensible for your company; and pick the right edition of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in specific jobs related to your SharePoint 2013 deployment.
Consultant Services Exchange Server 2000 Upgrade
Exchange Server 2000 Upgrade Specialist
Progent is among the most qualified information technology consulting firms for integrating e-mail solutions based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses get all the benefits of Microsoft Exchange Server 2000 for typical scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 support.
Microsoft Certified Expert SQL Server 2016 and VMWare Support Services
Microsoft Certified Expert SQL Server 2016 Always Encrypted Technical Support
Microsoft SQL Server 2016 offers major improvements in performance, scale, data security, high-availability, BOYD integration, and integrated BI. New features include PolyBase for handling SQL and NoSQ files simultaneously for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to assist organizations of any size to deploy, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products including Windows Server, Exchange, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.
Migration Consultant Application Center
Microsoft Windows 2016 Server Troubleshoot Expert
Progent's Microsoft-certified consultants can provide computer help and technology consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting team can show you how to plan, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).
Flexential Tampa Colocation Center Consultant Services
Technology Professional Flexential Data Center
Progent makes use of the Flexential Tampa colocation center mainly to provide private cloud hosting services. Progent has a group of network consultants located in the Tampa area, and Progent also offers online support from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and veteran disaster recovery/business continuity planning consultants. Progent can also assist you to design and implement a move to the Flexential facility by providing services like planning solution configuration, specifying hardware, system setup and testing, troubleshooting, setting up remote network management, and training your network support team.
Support Outsourcing 64-bit Upgrade
CISA Certified Security Expert 64-bit Computing Technology Professional
Progent's Microsoft-premier consultants can assist you to enhance your workstations from 32 bits to 64 bits. Progent can help your company to calculate the costs and benefits of upgrading to 64-bit PC desktop computing, plan an efficient upgrade process that reduces business disruptions, and deliver economical, expert online support to aid your company to configure 64-bit PC desktop operating systems and application software on your current computers.
Remote Troubleshooting Duo Multi-factor Authentication
Zero Trust Cybersecurity IT Services
Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on iOS, Android, and other out-of-band devices.
Call Center Sharing Technology Consulting
Remote Extended Call Desk Technical Support Services
Progent's Co-managed Call Center service makes it possible for your IT organization to share responsibilities for Help Desk services transparently between your in-house IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling end-user service requests, ticketing, ownership, progress tracking, and metrics.
Cisco Certified Meraki 802.11ax AP Migration Onsite Technical Support
Meraki MR32 Access Point Technical Consultant
Progent's Cisco Meraki Wi-Fi AP experts offer remote and onsite support services to help organizations of all sizes to design, deploy, maintain, expand or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Meraki-based Wi-Fi networks for environments that can range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also help you to integrate additional Cisco products such as Catalyst and Nexus switches, ASR routers and firewalls to build a seamless ecosystem that provides the same access, performance, security compliance, ease of management and availability for wired and wireless clients irrespective of their location or computing device.
24-Hour Branch Location Consultant Services
Branch Location Remote Consulting
Years of experience delivering Microsoft expertise and Cisco network consulting has allowed Progent to build a unique capability for serving branch offices that require network service with the flexibility associated with with small organizations but which includes professional communications, complete documentation, and adherence to corporate IT standards. If your enterprise has a sales office situated anywhere in California or any area covered by Progent's engineers, Progent can offer a wide range of in-person and remote IT support services and network architecture assistance.
24 Hour Microsoft Exchange 2007 Edge Server Support
Exchange 2007 Edge Server Computer Consultants
Progent's expert consultants can show you how to define and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multi-server or multi-site migrations, Progent has the experience to complete your project rapidly and affordably. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include expertise with the integration of outside vendor add-ons to Microsoft Exchange 2007 Server and the design of unified messaging implementations based on Exchange 2007 Server.
Specialist iPhone ActiveSync
iPhone and SharePoint integration Online Consulting
Progent can provide affordable remote consulting to assist your business to design, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a highly available, protected and scalable network infrastructure that aligns with your mode of computing. Progent also offers remote and onsite training to show you how to manage and use your iOS devices in a safe, collaborative environment that optimizes the strategic value of your IT system.
Remote Branch Office Security Consulting Group
Consulting Firm Enterprise Windows
For enterprises with branch offices in California or any area covered by Progent's consultants, Progent's Microsoft-Certified IT consulting professionals and authorized Cisco network specialists offer a range of network support services including project management, Sarbanes Oxley compliance, site relocations, corporate security, system architecture, on-site or remote emergency support, and troubleshooting for colocation hosting facilities. A Progent IT architect can help you design a multi-office information system that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Premier consultants can help large corporations plan, deploy and support massive rollouts of updated versions of Microsoft products including Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent's CCIE and CCNP consultants can help you deploy Cisco technology for connectivity solutions that incorporate basic, high-performance, integrated, and remote networking.
wireless VoIP phone integration Computer Consultants
Wi-Fi VoIP phone integration Network Consultant
Progent's Cisco Wi-Fi IP phone configuration and troubleshooting experts can provide online and onsite support to help your organization build and administer a Cisco wireless VoIP phone solution by providing integration services that range from troubleshooting the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing for updating the wireless infrastructure of an entire campus.
WannaCry ransomware recovery Consult
Top Quality Technology Professional Maze ransomware recovery
Progent's experienced ransomware recovery consultants can assist you to reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or Locky.
Project Server Programming Company
Engineer Microsoft Project Server My Sites
Progent's Microsoft consultants offer advanced support in deploying, managing and debugging any edition of Microsoft Project Server and can deliver a wide variety of cost-effective online support services based on industry best practices to assist businesses of all sizes to get all the benefits of this powerful platform. Services offered by Progent include system design, installation and migration, strategies for safe collaboration among local and remote or mobile users, network infrastructure optimization, and specialized webinar training.
Progent's Management Computer Outsourcing Consultant
Progent Management Team Computer Network Companies
Progent's management team consists of seasoned professionals with decades of experience delivering network consulting, technical support, and long-term information system planning to organizations ranging in size from small offices to global enterprises. Great service requires great people, and Progent has assembled a management team that can provide customers with the top service value in the industry.
24-Hour Fault Tolerant Inter-office Network Specialist
24x7 Fully Redundant Network Professionals
Progent's high availability interoffice connectivity and fault tolerant system infrastructure engineers can help small organizations create fault tolerant Interoffice connectivity by means of redundant networks with automatic failover. Progent's CCIE engineers can design and implement high-availability Inter-office connections supported by fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connections and automatic fail-over offers economical non-stop interoffice connectivity.
.NET Software Development Group
24-Hour Coding .NET C++
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or update .NET applications quickly and at low cost.
Citrix VHD desktops Online Support Services
Citrix VM desktops Consulting
Citrix has developed a powerful family of products that provide advanced manageability, scalability, and performance for server virtualization and for centralized delivery of Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist you to evaluate the strategic advantages of Citrix virtualization products and can help you plan, validate, implement, optimize, and support Citrix virtualization platforms.
Solaris with Windows Consultancy
Solaris with Windows Consultancy
Progent's UNIX family support experts provide small and mid-size businesses and developers support for managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-based networks. Progent offers your organization access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience offers you a convenient one-stop consulting firm to show you how to build and maintain a secure and reliable cross-platform connectivity and communications environment that supports UNIX and Microsoft interoperability by combining Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
macOS Technical Support Consulting Services
Consult Mac Phone-based
Progent provides nationwide remote technical support and consulting services for businesses who run Apple macOS and OS X environments or whose information systems include a combination of Apple Mac and Microsoft Windows products. Progent's experts can provide Apple macOS and OS X clients a variety of services such as desktop assistance, upgrading to the latest version of macOS from other earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent can also assist your business with Apple iPhone and iPad integration and management, or migrating to Apple's iCloud. Remote network consulting offers maximum return for your information technology budget by preserving user efficiency and limiting the time charged for computer repair services. Sophisticated online access utilities and skilled service specialists and consultants combine to enable Progent to solve the majority of IT issues without squandering time and money by going to your location. In the vast majority of cases your IT issues can be remediated by telephone or through a mix of telephone support and online network analysis. Progent can offer the services of Cisco CCIE network engineers and CISSP premier security professionals to help you with the toughest network issues.
Cisco Firepower Firewalls Online Consulting
Cisco Secure Firewall 3100 Series Help and Support
Cisco's Firepower NGFWs Firewalls provide a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized management and automation of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth upgrade to Cisco Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's subscription-based security services to build and centrally control IT environments that include branch offices, data centers, and cloud resources.
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