Urgent Online Help for Barueri-Alphaville São Paulo UNIX, Linux, or Solaris NetworksFor small companies located in Barueri-Alphaville São Paulo, Progent provides help for computer systems based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a mix of UNIX-family systems and Microsoft platforms. Progent has provided remote support to businesses in all 50 states in the U.S. (See Progent's client testimonials). Progent also offers the consultation CCIE-qualified network specialists for complex connectivity problems, as well as the assistance of CISSP and CISM-accredited security engineers to handle advanced security architecture and business continuity planning.

Progent's online technical support engineers represent exceptional value because they have the real-world background and the advanced technology to resolve most information system problems rapidly. Efficient support reduces direct expenses since solutions take up a smaller number of billable consulting minutes. Online support also eliminates the expense of sending an engineer to your site. Your company benefits additionally in incidental expenses by reducing or avoiding system downtime and associated costs due to business discontinuity, upset customers and vendors, unproductive employees, and de-focused executives.

Progent's billing model for online help is structured to maximize the impact of your IT service dollar. Progent charges per minute for telephone-based assistance, so you owe only for the services that you receive. In contrast to many online service companies, Progent requires no service activation surcharge or minimum payments. Progent's per-minute billing unit and simple model for billing avoid scenarios where speedy. minor solutions somehow end up as big bills. Progent's penchant for solving technical issues efficiently translates into your business conserving cash.

Progent's Remote Service Tools
Through years of experience, Progent has refined a set of optimized tools and field-tested processes which allow the maximum degree of effectiveness for remote engineering help and troubleshooting for small and midsize business information systems. Progent offers safe Virtual Private Network support for VPN gateways from a variety of leading sources such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Protected VPN connectivity permits the consultants of Progent's online support team to interface to your company's system without violating corporate security.

Progent's advanced technical support reporting application includes extensive records of the support that Progent's customers have been provided. Progent's authorized consultants have the benefit of the specifics of support provided to each customer by any Progent consultant. This archive of issues and repairs is organized as a conveniently searchable proprietary knowledge base that allows Progent's online support professionals to share their knowledge with the whole team to ensure that the value of Progent's technical support grows daily. Progent's advanced accreditations and working relationships with key technology companies including Cisco and Microsoft permit access to other vast technical support databases and permit quick access to vendors' internal support staff so Progent's online service experts can arrive at optimal solutions promptly.

Get Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Help from Progent
To get started with Progent's phone support in Barueri-Alphaville São Paulo or to find out additional information about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has a critical need for IT help, visit Immediate Emergency Support.

Remote Technical Services Provided by Progent
Progent's remote support experts offer credentials in an extensive array of technologies. This broad range of capability allows Progent's consultants to manage virtually any problem that may take place in a small or midsize company information system. Certificates earned by Progent consultants in UNIX-family technologies include Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco certifications earned by Progent service experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

To provide assistance to customers with mixed-operating system networks, Progent also provides the services of engineers with advanced Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include CISM Engineers, CISSP network security specialists, and Information System Security Architecture Professional consultants.

Phone-based support services provided by Progent to clients in Barueri-Alphaville include:

  • UNIX/Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online support services cover a wide spectrum of information technology including network infrastructure, messaging systems, system and operational security, UNIX/Linux and Windows integration, VMware products for server hardware economization and easy management, and migration from legacy applications to the latest MS Windows or Linux solutions. Progent's team-based methodology for solving technical issues enables fast escalation, if necessary, to consultants with task-relevant expertise to handle complex scenarios. This accelerates solutions of urgent problems, minimizes network downtime, and cuts service costs.

    Progent's UNIX/Linux support engineers can offer urgent phone-based help for resolving problems affecting UNIX, Linux, or Solaris networks based on popular derivatives of UNIX such as:

    • Apple macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX (SGI/IRIX)
    Important Linux variants for which Progent offers expert support include:
    • RedHat
    • SUSE
    • Debian-GNU
    • Slackware Linux

  • Talk to a Cisco CCIE for High-level Network Troubleshooting
    Cisco CCIE Consultants for Barueri-Alphaville São PauloThe Cisco Certified Internetwork Expert (CCIE) certification is the highest recognition for networking professionals, and validates a consultant's networking knowledge at the master level. Cisco CCIEs know how to deal with even the most stubborn problems encountered in network infrastructure design, integration, maintenance, protection, and repair. CCIEs operate closely with Cisco's in-house engineers in isolating anomalies with IOS network management tools and coming up with workarounds or identifying program patches. Cisco CCIEs provide excellent cost-effectiveness since their broad expertise enables them to find solutions for the most intractable problems rapidly. In typical cases, less experienced service providers can wrestle for many hours or even days with identical tasks that a Cisco CCIE can dispose of in minutes. Few support organizations make Cisco-qualified CCIEs available to help small and medium sized businesses. Progent can provide fast telephone access to a Cisco CCIE so your company can get immediate support for serious network issues that are hurting worker productivity but are outside the experience of your regular network maintenance personnel. Progent's Cisco-qualified CCIE consultants can tie into your computer system by means of advanced on-line support technology to perform quick, safe, and economical analysis and repair. Progent's Cisco CCIEs offer assistance with the complete line of Cisco's top-selling selection of infrastructure products such as PIX 500 Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points, Cisco Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst family switches, as well as Virtual Private Network (VPN) solutions.

  • Certified Microsoft Windows Experts
    Microsoft Windows Expertise for Barueri-Alphaville São PauloProgent's Microsoft-premier remote support engineers can provide network repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can provide your organization the expertise of support professionals who can help you with a broad range of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange 2019 Server integration, MS Exchange Server 2016 planning and deployment, Exchange 2013 consulting, Microsoft Exchange 2010 management, SharePoint 2016 migration and hybrid integration consulting, SharePoint 2019 planning and integration, Microsoft Teams integration, Microsoft Skype for Business planning and deployment consulting, Lync Server 2013 management and Microsoft Communications Server 2007 troubleshooting, Forefront TMG 2010 management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager resource monitoring, Project Server training, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition offers a broad range of online PC desktop support such as Microsoft Windows 7 migration help, upgrading to 64-bit desktop software, integrating Microsoft Office 2010, and streamlining desktop configuration.

  • CISSP and ISSAP Certified Network Security Specialists
    CISSP Premier System Security Consultants for Barueri-Alphaville São PauloProgent's qualified CISSP and ISSAP network security consultants offer a range of security solutions that can improve the immunity of your UNIX/Linux, Solaris, Mac or Windows environment against attacks or assist you to recuperate rapidly following a serious penetration. Security consulting services offered by Progent cover comprehensive security audits utilizing utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Hydra; quick recuperation from malicious assaults; setting up firewalls; establishing safe architectures for off-site and mobile connectivity; guarding your messaging infrastructure against viruses, spam and DHA attacks; and managing round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers advanced remote consulting services to help companies of all sizes integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help your IT team to plan and administer cost-effective environments that support Windows and Linux systems and apps in both cloud-centric systems or in hybrid topologies that combine local IT assets as well as public clouds. To help you to integrate cloud services with physical datacenters, Progent can provide a range of public cloud migration services such as Microsoft 365 integration with on-premises Exchange, Microsoft Azure hybrid cloud integration, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service programming and troubleshooting, and Google Cloud Platform (GCP) integration consulting. Progent has over two decades of experience delivering advanced consulting support remotely, and Progent can help you complete your cloud integration initiatives quickly and within your budget.
Additional Consulting Programs Available from Progent
Progent can provide the services of world-class online consulting experts for special projects that small businesses frequently need. Progent's charges for ongoing consulting projects are determined according to the qualifications of the consultants assigned. Progent's experience with these important fields of information technology allows clients to complete critical projects economically and on schedule. Progent's project-based online engineering solutions include:
  • Help Desk Services
    Progent's Help Desk programs for small and midsize organizations with networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Help Desk support services, and Help Desk process consulting. Progent's Standard Help Desk support services are intended for smaller organizations who lack the money or time to support an internal Help Desk but who want fast communication with a reliable Help Desk Call Center with proficient phone support plus the available expertise to escalate the most challenging problems to advanced engineers.

    Progent's shared Help Desk services allow your IT organization to share the load for Help Desk services transparently between your IT team and Progent's large roster of certified desktop support engineers and subject matter experts. Progent's shared Help Desk service is an advanced support solution based on the leading professional services automation tool for handling service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Help Desk consulting services can aid you in establishing an effective new Call Center or improving your established organization, selecting or modifying Help Desk software products to address the special needs of your corporation, or providing temporary phone support staff to work with your existing Help Desk Call Center group to handle unusually busy situations such as software transitions, mass updates, or installing new applications.

    Progent's Call Center team of experienced information technology experts provides your customers in Barueri-Alphaville São Paulo quick access to a reliable technical support resource with extensive background offering telephone-based support and remote troubleshooting for computer environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft components. Progent's mission is to earn the Help Desk perception as a crucial contributor to company performance, and Progent's aim is to solve and not just annotate IT issues.

  • Applications Support: Education, Programming, and Troubleshooting
    Progent's Applications Consulting staff can supply phone-based and in-depth consulting expertise and training in special application fields such as ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver expertise, programming, and training for familiar Microsoft applications including Microsoft CRM, MS Office Project, MS Word, and Microsoft Excel. For more information about Progent's consulting, custom development, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.

    Progent's Mac professionals can support the creative facets of Mac systems by providing remote help support and training in graphics, sound, and video. Progent's consultants can provide expertise in a large selection of Mac creative tools including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and After Effects. Progent's Mac experts can also help you with common jobs such as capturing or digitizing audio or video or building an audio/video post production lab.

    Remote Network Monitoring Support
    Progent offers businesses in Barueri-Alphaville São Paulo remote computer system monitoring services powered by MS Operations Manager network monitoring, customized by Progent for your business so your IT support is proactive and automated. By detecting looming problems before they expand into full-scale emergencies, proactive monitoring can minimize stressful and expensive service crises. Progent can also assist with system monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or macOS and OS X systems, Microsoft Windows networks, or networks powered by a mix of platforms.

How Your Barueri-Alphaville São Paulo Business Can Contact Progent's Online Support Experts
To contact Progent about emergency remote help with UNIX/Linux, Sun Solaris, or Apple macOS and OS X computer systems, visit Progent's Emergency Phone-Based Help, call 1-800-993-9400, or visit Contact Progent.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
+55 (15) 3042 0807 Sorocaba Network Support Services

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    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows laptops and desktops.

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    Progent's ProSight Network Audits offer a fast and affordable way for small and medium-size organizations to get an unbiased assessment of the overall health of their information system. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network devices adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner and more secure Active Directory environment. Both versions also provide the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include simpler network management, better compliance with information security standards, higher utilization of IT assets, faster troubleshooting, more dependable backup and recovery, and less downtime.

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    Exchange 2013 incorporates significant enhancements to the capabilities of Microsoft Exchange Server 2010 and delivers important innovations as well as a redesigned structure. These improvements favorably impact key IT areas such as manageability, availability, compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you understand the potential business benefits of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to manage your Exchange 2013 environment. Progent can also provide affordable remote consulting and management services for Microsoft Exchange Server 2013.

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    Progent's Microsoft certified experts provide a range of support services for Dynamics GP (formerly Great Plains). Microsoft Dynamics GP/Great Plains is a financial and business analysis tool based, like all Microsoft financial solutions, on the scalable and popular foundation of Windows technology. Dynamics GP offers a cost-effective solution for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to install and integrate, and with its segmented design you are able to purchase only the capability you currently need, with the ability to expand users and enlarge capabilities in the future. Progent's Dynamics GP/Great Plains support experts can help you install, customize and manage the latest release of Microsoft Dynamics GP or upgrade efficiently from an earlier edition.

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