Urgent Remote Technical Support for Barueri-Alphaville São Paulo UNIX, Linux, or Sun Solaris SystemsFor small and midsize businesses located in Barueri-Alphaville São Paulo, Progent offers support for networks based on UNIX or Linux or for networks that feature a combination of UNIX and Microsoft platforms. Progent has provided remote troubleshooting to businesses in every state in the United States. (Refer to Progent's customer recommendations). Progent also can furnish the expertise of CCIE-qualified network specialists for challenging connectivity problems, as well as the assistance of CISSP-certified security engineers to handle advanced security architecture and business continuity preparedness.

Progent's online support services offer exceptional leverage because they have the practical experience and the advanced technology to resolve most network issues quickly. Efficient support lowers immediate expenses because solutions require fewer billable consulting minutes. Remote help also eliminates the cost of dispatching an engineer to your location. Your organization saves even more with incidental expenses by reducing or eliminating system outages and associated costs due to business disruption, upset customers and vendors, idle employees, and distracted management.

Progent's pricing policy for remote help is structured to stretch your IT service investment. Progent charges on a per-minute basis for phone assistance, so you owe exclusively for the services that you actually get. In contrast to many online support companies, Progent requires no service activation charge or minimum job duration. Progent's one-minute granularity and simple policy for billing do away with scenarios where fast fixes somehow turn into substantial invoices. Progent's penchant for handling problems efficiently results in your business spending less money.

Progent's Online Technical Support Technologies
Over the years, Progent has fine tuned an arsenal of customized tools and proven processes which promote the highest level of effectiveness for online engineering help and troubleshooting for small company IT networks. Progent provides protected VPN support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN access allows the experts of Progent's online support team to connect to your computer system remotely without compromising corporate security.

Progent's sophisticated technical support reporting application maintains comprehensive histories describing the service that Progent's clients have been provided. Progent's staff consultants have the benefit of the details of assistance provided to every Progent customer by every Progent consultant. This archive of problems and responses is stored as an easily accessible internal knowledge base that allows Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the quality of Progent's technical support improves daily. Progent's advanced certifications and close associations with major industry leaders including Cisco and Microsoft make available other massive support databases and allow quick access to manufacturers' in-house support staff with the result that Progent's online service specialists can come up with optimal resolutions in the least time.

Initiate Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's remote services in Barueri-Alphaville São Paulo or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent requirement for IT support, visit Immediate Urgent Support.

Online Network Support Services Available from Progent
Progent's phone-based network support professionals have certified skills in an extensive array of products and technologies. This wide range of technical skills allows Progent's engineers to manage virtually any crisis that may crop up in a small or midsize business information system. Certifications held by Progent engineers in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent technical support experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.

To support clients with mixed-OS networks, Progent also offers the skills of engineers with high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Online technical support services provided by Progent to companies in Barueri-Alphaville include:

Additional Support Services Offered by Progent
Progent can provide the services of seasoned remote consulting experts for contract IT projects that small businesses frequently request. Progent's rates for longer-term consulting projects are determined based on the level of expertise of the engineers involved. Progent's background in these important areas of computer technology allows customers to complete major projects economically and on time. Progent's special online consulting services include:
  • Help Desk Support
    Progent's Call Center support alternatives for small companies with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Help Desk services, and Call Center process consulting. Progent's Standard Call Center services are intended for small businesses who lack the resources to assemble and manage an internal Call Center but who require fast response from a reliable Help Desk with proficient phone support plus the in-depth expertise to escalate complex trouble tickets to advanced consultants.

    Progent's shared Help Desk services make it possible for your business to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's shared Help Desk service is an advanced support solution built around the leading professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Help Desk Call Center consulting services can guide you in establishing an effective new Help Desk or improving your existing organization, identifying or customizing Help Desk software products to handle the special demands of your business, or providing occasional online staff to work with your in-house Call Center team during high-demand scenarios such as software migrations, mass upgrades, or installing brand new business software.

    Progent's Call Center staff of seasoned network experts offers your customers in Barueri-Alphaville São Paulo immediate assistance from an efficient network service resource with substantial background offering telephone-based support and online diagnostics for networks powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk Call Center recognition as a major contributor to business success, and Progent's target is to fix instead of merely record technical problems.

  • Applications Services: Education, Development, and Troubleshooting
    Progent's Applications Consulting Group provides phone-based and in-depth engineering expertise and training in key application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, custom development, and education for Microsoft business applications including CRM, Microsoft Office Project, Office Word, and Microsoft Office Excel. To read additional information concerning Progent's expertise, custom programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

    Progent's Mac experts can nurture the imaginative aspect of Apple Mac environments by delivering remote help support and training in graphics, sound, and video. Progent's support professionals offer help in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with specific projects like scanning or digitizing audio or video or configuring an audio/video post production facility.

    Remote Network Monitoring Services
    Progent offers businesses in Barueri-Alphaville São Paulo remote computer system monitoring support centered around Microsoft Operations Manager IT infrastructure monitoring, enhanced by Progent for your business so that your network support is proactive and automated. By uncovering looming issues before they cause full-scale emergencies, automated monitoring can avoid stressful and costly service failures. Progent can also use system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows environments, or networks powered by multiple platforms.

How Your Barueri-Alphaville São Paulo Business Can Contact Progent's Online Service Professionals
To contact Progent about emergency online support with UNIX/Linux, Solaris, or macOS and OS X environments, visit Progent's Nationwide Remote Help, phone 1-800-993-9400, or go to Contact Progent.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
Brazil
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
Brazil
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
Brazil
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
Brazil
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
Brazil
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
Brazil
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
Brazil
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
Brazil
+55 (15) 3042 0807 Sorocaba Network Support Services




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    Exchange Server 2013 includes major enhancements to the functionality of Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These improvements favorably impact key facets of IT such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and support and management for Microsoft Exchange 2013.

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    Progent's Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of advanced business applications that offer your business a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.

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    ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical files, apps and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information.

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    ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the state of vital devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT management staff and your assigned Progent consultant so any looming problems can be resolved before they can disrupt productivity.

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    Progent's Cisco CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

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    Microsoft Communications Server provides IM and Real Presence in a scalable, world-class solution offering enhanced protection, transparent integration with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated operational efficiencies, increased individual productivity, and better intellectual property security with this easy-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server require extensive planning and consideration before installation. Progent's Microsoft-authorized consultants can deliver the expertise needed to deliver all the advantages of Microsoft Office Communications Server across your whole organization.

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    Progent's consultants offer Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and Exchange Server help, security services, and one-on-one education. Progent can assist clients to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For business networks built exclusively on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and supporting a network environment that is available, safe, fast and aligned with your company's business goals.

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    Progent's CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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    Progent delivered a wireless integration environment that allowed a school to improve efficiency and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate locations as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved performance and dependability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.

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    Configuration Manager 2016 automates software deployment across multiple sites, simplifies security and compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, enables safe self service, and delivers a single point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can assist you with any aspect of planning, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.

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    System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum uptime for critical workloads by offering centralized, cross-platform monitoring of IT infrastructure deployed throughout local datacenters and private and public clouds. Progent's consulting group offers world-class online and onsite expertise to assist businesses of any size to design, implement, optimize, enhance and troubleshoot Operations Manager 2016 deployments. Progent can help your company to move to SCOM 2016 from earlier releases or from other monitoring platforms, or combine multiple monitoring tools into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.

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    Progent's IT outsourcing services provide budget-friendly computer support for small companies. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or building an on-line business solution, outsourcing your IT technical services can reduce expenses and minimize risks, permitting IT service expenses to grow in a more moderate and controlled manner than is feasible by assembling a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and highly available system architecture for your critical applications powered by Windows.

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