Fast Phone Consulting for Barueri-Alphaville São Paulo UNIX, Linux, or Solaris NetworksFor small companies located in Barueri-Alphaville São Paulo, Progent offers technical support for networks based on UNIX or Linux or for networks that feature a mix of UNIX and Microsoft technology. Progent has provided remote support to businesses in all 50 states in the U.S. (See Progent's customer recommendations). In addition, Progent offers the expertise of Cisco CCIE-certified engineers for complex connectivity problems, as well as the assistance of CISSP and CISM-accredited security consultants to help with advanced security architecture and disaster recovery planning.

Progent's online support services represent exceptional leverage because they are equipped with the real-world experience and the advanced tools to resolve the majority of information system problems rapidly. This lowers direct costs because solutions require fewer billable consulting minutes. Remote help also avoids the cost of sending an engineer to your location. Your company saves even more with incidental costs by minimizing or avoiding system outages and associated costs due to business discontinuity, disgruntled clients, unproductive employees, and distracted executives.

Progent's pricing model for remote support is structured to stretch your network support investment. Progent bills per minute for phone assistance, so you owe just for the services that you actually get. Unlike typical remote service firms, Progent asks for no initialization fee or minimum fees. Progent's per-minute granularity and simple policy for pricing avoid scenarios where quick fixes manage to end up as major bills. Progent's penchant for disposing of problems quickly translates into your business saving money.

Progent's Online Technical Support Tools
Over time, Progent has fine tuned a collection of customized tools and field-tested methodologies that permit the highest level of efficiency for remote help and repair for small and midsize company computer systems. Progent offers protected Virtual Private Network support for VPN gateways from multiple popular vendors including Microsoft, Cisco, Juniper Networks, Sonicwall and Watchguard. Secure VPN technology enables the staff of Progent's Technical Response Center to communicate with your environment without breaching corporate security.

Progent's powerful customer support reporting application stores comprehensive records describing the service that Progent's clients have received. Progent's authorized service personnel have the benefit of the details of services provided to each client by any Progent consultant. This history of anomalies and solutions is structured as a readily retrievable internal knowledge base that permits Progent's online support professionals to communicate their experiences with the whole team to make sure that the value of Progent's support services grows daily. Progent's advanced accreditations and close relationships with important industry leaders such as Cisco and Microsoft permit access to additional massive technical databases and permit fast access to vendors' in-house engineering staff so Progent's remote service specialists can come up with the most efficient resolutions quickly.

Get Online UNIX/Linux, Sun Solaris, or Apple macOS and OS X Network Support from Progent
To access Progent's phone support in Barueri-Alphaville São Paulo or to learn additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent requirement for network help, go to Immediate Urgent Support.

Remote Technical Services Provided by Progent
Progent's online technical service engineers offer advanced credentials in an extensive array of products and technologies. This broad range of IT skills allows Progent's consultants to manage almost any emergency likely to occur in a small business information system. Credentials awarded to Progent support experts in UNIX-family technologies include Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), and Design Associate.

To help companies with multi-OS environments, Progent also provides the services of engineers with high-level Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include CISM Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP consultants.

Phone-based technical support services Offered by Progent to small businesses in Barueri-Alphaville include:

  • UNIX, Linux, Solaris, and macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online support services cover a wide spectrum of information technology such as system infrastructure, email systems, network and operational security, UNIX and Microsoft Windows coexistence, virtual server products for server hardware consolidation and easy management, and transitioning from legacy applications to current Microsoft Windows or Linux-based solutions. Progent's group-oriented approach to resolving network issues enables quick escalation, when required, to engineers with task-relevant experience to tackle challenging scenarios. This accelerates solutions of urgent problems, reduces lost productivity, and cuts support costs.

    Progent's UNIX and Linux support engineers can provide urgent phone-based assistance for analyzing anomalies affecting UNIX, Linux, or Solaris networks based on popular derivatives of UNIX including:

    • Apple macOS and OS X
    • Sun Solaris
    • IBM AIX Operating System
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • SGI/Irix
    Important Linux versions for which Progent can provide expertise include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware Linux

  • Contact a Cisco CCIE for High-level Network Problem Solving
    Cisco Engineers for Barueri-Alphaville São PauloThe Cisco CCIE credential is the top recognition for network consultants, and validates an individual's network technology skills at the master level. Cisco qualified CCIEs know how to handle even the most stubborn issues occurring in network infrastructure design, deployment, administration, protection, and troubleshooting. CCIEs operate with the highest priority with Cisco's internal product support engineers in analyzing anomalies with Cisco IOS Software network management tools and coming up with alternate approaches or identifying software patches. CCIEs represent an excellent value since their broad experience allows them to solve the most intractable problems rapidly. In many instances, less qualified service providers can struggle for hours or days with identical tasks that a Cisco-qualified CCIE can fix in minutes. Few support organizations make CCIEs accessible to help small and mid-size companies. Progent can provide fast telephone access to a CCIE so you can get timely support for serious network infrastructure issues that are crippling business efficiency but are outside the scope of your ordinary network service providers. Progent's Cisco-qualified CCIE consultants can communicate with your environment by means of the latest remote support tools in order to perform efficient, secure, and affordable diagnosis and repair. Progent's CCIEs offer consulting for the entire range of Cisco's popular family of networking devices such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst FWSM modules, protected high-speed and integrated services routers, wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst family switches, plus Virtual Private Network (VPN) technology.

  • Authorized MS Windows Experts
    Microsoft Windows Experts for Barueri-Alphaville São PauloProgent's Microsoft-certified online service professionals can provide network troubleshooting and consulting help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of support professionals who can assist your company with a broad variety of technology support services such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 set up, Microsoft Exchange Server 2019 integration, MS Exchange 2016 migration, Exchange 2013 integration, Microsoft Exchange 2010 maintenance, SharePoint 2016 migration and hybrid deployment expertise, SharePoint 2019 planning and deployment, Microsoft Teams migration expertise, Microsoft Skype for Business Server planning and deployment support, Microsoft Lync Server integration and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 maintenance, Microsoft SQL Server 2019 planning and deployment consulting, MS SQL Server 2017 expertise, SQL Server 2016 migration and development, and SQL Server 2014 support, Systems Center Operations Manager network monitoring, Project Server planning, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent also offers a wide range of remote desktop support such as Microsoft Windows 7 migration help, preparing for to 64-bit desktop software, configuring Office 2010, and streamlining Business Desktop Deployment.

  • CISSP, ISSAP, and CISM Certified System Security Experts
    CISSP Certified System Security Engineers for Barueri-Alphaville São PauloProgent's certified CISSP, ISSAP, and CISM network security engineers offer a range of security solutions that can strengthen the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Windows network against internal or external threats or assist you to recover rapidly after a damaging penetration. Security services available from Progent include: in depth network security audits using tools such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; rapid cleanup after virus and worm assaults; installing firewalls; designing secure architectures for remote and mobile access; securing your email system against spam and DHA attacks; and managing 24x7 proactive monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent offers expert remote support services to help businesses of all sizes connect their information networks with leading public clouds including Azure and Amazon AWS. Progent can assist you to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid network models that seamlessly combine local resources along with public clouds. To help you to incorporate cloud services with networks, Progent offers a range of cloud migration support services such as Office 365 integration with on-premises Exchange deployments, Azure enterprise hybrid cloud integration, Amazon AWS hybrid cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud integration consulting. Progent has more than 20 years of experience providing high-level consulting expertise online, and Progent can make sure you complete your cloud integration projects quickly and affordably.
Additional Consulting Programs Available from Progent
Progent offers the skills of seasoned remote consulting experts for special projects that small businesses frequently request. Billing charges for longer-term consulting projects are determined based on the level of expertise of the engineers required. Progent's experience with these special areas of computer technology enables clients to complete critical projects within budget and on schedule. Progent's special remote engineering services include:
  • Help Desk Services
    Progent's Call Center service offerings for small and midsize organizations with networks based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Help Desk process consulting. Progent's Standard Call Center services are well suited for small organizations who don't have the money or time to support an in-house Help Desk Call Center but who need quick communication with a dependable Help Desk with professional phone assistance as well as the available expertise to escalate complex tasks to advanced consultants.

    Progent’s shared Help Desk services make it possible for your business to split responsibilities for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of veteran desktop support technicians and subject matter experts. Progent’s shared Help Desk service is an advanced support solution based on the top professional services automation platform for handling end-user service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Help Desk consulting expertise can support you in building an efficient new Help Desk or improving your established organization, evaluating or modifying Call Center software products to handle the special requirements of your business, or adding occasional online staff to reinforce your in-house Call Center team to deal with unusually busy scenarios like software migrations, major updates, or rolling out brand new applications.

    Progent's Help Desk team of veteran network consultants provides your computer users in Barueri-Alphaville São Paulo rapid assistance from a reliable technical support resource with years of background delivering telephone-based help and online diagnostics for IT systems based on UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's concentration is to earn the Help Desk perception as a significant driver of company success, and Progent's policy is to fix rather than merely record network issues.

  • Applications Services: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts staff offers online advanced consulting support and education in special application areas that include ERP, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting expertise, programming, and education for Microsoft applications including Microsoft CRM, Project, MS Office Word, and MS Office Excel. For more on Progent's consulting, customization, and training offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

    Progent's Mac experts can support the creative aspect of Apple Mac environments by providing phone-based help services and education in graphics, sound, and motion video. Progent's support professionals can provide assistance in a range of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac experts can also assist you with special jobs like capturing or digitizing audio or video or integrating an audio/video production studio.

    Remote Network and Server Monitoring Support
    Progent offers businesses in Barueri-Alphaville São Paulo remote network and server monitoring services based on MS Operations Manager network monitoring and reporting, enhanced by Progent to accommodate your business so that your computer maintenance is proactive rather than reactive. By detecting potential issues before they grow into crashes, automated monitoring can head off inconvenient and costly service crises. Progent can also assist with system monitoring products like Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Windows networks, or environments powered by a combination of platforms.

How Your Barueri-Alphaville São Paulo Business Can Contact Progent's Online Service Professionals
To get in touch with Progent about emergency online assistance with UNIX/Linux, Solaris, or Apple macOS and OS X networks, go to Progent's Emergency Online Help, telephone 1-800-993-9400, or refer to Contact Progent.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
Brazil
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
Brazil
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
Brazil
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
Brazil
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
Brazil
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
Brazil
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
Brazil
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
Brazil
+55 (15) 3042 0807 Sorocaba Network Support Services




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    System Center 2016 Operations Manager (SCOM 2016) helps to promote consistent performance and dependable availability for key workloads by providing unified, mixed-platform tracking of physical and virtual infrastructure installed throughout on-premises systems and cloud environments. Progent's SCOM consulting team offers world-class online and onsite support to help businesses of any size to plan, implement, optimize, enhance and repair SCOM 2016 deployments. Progent can help your company to move to SCOM 2016 from earlier releases of Operations Manager or from other monitoring products, or integrate a variety of monitoring tools into a unified infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to incorporate resources based in public clouds including Microsoft Azure and Amazon AWS.

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    Progent can help companies of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline IT administration and lower hardware expense. Azure offers a wealth of public cloud services and Progent can help you to understand the advantages and limitations of different cloud computing models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure you sidestep the common mistakes small organizations make when moving to a public cloud. Progent can help you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and automate backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to configure perimeter firewalls and VPN connections and also to manage iPhones and iPads and Android handhelds.

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    Progent's certified information technology consultants offer Windows Server 2016 integration consulting to help organizations of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can assist you to evaluate the value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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    Progent's Linux consulting services offer small and mid-size companies and developers help with managing and supporting Linux computers that coexist with Microsoft-powered technology. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This broad array of experience offers you a convenient one-stop consulting firm to show you how to create and manage a secure and reliable mixed-platform network and communications solution that allows Linux and Microsoft interoperability by combining Windows with major Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.

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    Progent offers a variety of IT support bundles for small organizations. These information technology outsourcing and server monitoring solutions are built around the anticipatory problem solving capabilities of Operations Manager 2007, a state-of-the-art network and IT support software platform that tracks the reliability, throughput, and safety of your network and isolates incipient problems before they can disrupt your network. With Progent's economically priced IT support packages, small businesses can select a basic co-sourcing package based on Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.

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    Remote 24x7 monitoring, proactive alerts, and actionable reports are vital to maintaining the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that companies of all sizes can afford a degree of protection that was once limited to enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as low-cost service packages created to assist you to detect and resolve a most network issues before they get big enough to hurt productivity.

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    Dynamics GP/Great Plains 2010 software is a comprehensive business management and analytics solution that unifies information and operations across your business, interfaces easily with other applications, and brings together employees, clients and vendors unrestricted by time or location. Designed for small to mid-size companies, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for accounting, analytics and reporting, project management, inventory and order processing, eCommerce, human resource management, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and manage a robust, protected server and network infrastructure to support Microsoft Great Plains, and can give you access to expert Great Plains professionals to help your business exploit the full potential of Microsoft Dynamics GP 2010.

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    Progent's Microsoft-certified professionals have more than 10 years of experience delivering email solutions for customers ranging from small businesses to global corporations. Progent offers affordable consulting for all versions of Exchange Server to strengthen email and virus protection, configure high availability email systems, and implement remote and mobile email connectivity. Progent’s Microsoft Exchange support services can help you in designing and implementing a migration from an outdated SMPT server or older Microsoft Email package such as Microsoft Exchange 2003 to Microsoft Exchange Server 2016. In addition offers support for Windows 8, Windows 7, and Windows XP desktops running Outlook and can help you configure Outlook Web App (OWA) for popular web browsers. For e-mail virus defense, spam filtering and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.

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    For companies with a mix of Apple Mac and Microsoft Windows desktops, there are two popular alternatives for running Windows-dependent applications on a Mac: an external connection to a physical Windows computer or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac enables you to attach a Mac to a networked Microsoft Windows-based computer to run Microsoft Windows programs and share network resources. Virtual PC for Apple Mac simulates Microsoft Windows on a Mac system so that you can run Microsoft Windows applications locally. Progent's macOS and Mac OS X technology support experts can help your business to maintain these products for running Windows applications on your Apple Macs and can also help you to evaluate and install third-party solutions for Windows PC emulation.

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    Progent is looking for a range of on-staff employees such as motivated Microsoft Certified Systems Engineers; network consultants with Cisco CCDP or CCIE certification; and specialists in fault-tolerant network design with backgrounds in mobile connectivity, wireless integration, high-availability systems, business continuity planning, data preservation, and VMware technology. Progent is also hiring workstation support technicians, off-site troubleshooting specialists, and CISSP or CISM certified security consultants. Progent is also looking for experienced managers and administrators able to operate effectively in Progent's dynamic, virtual office environment. Progent contracts freelance consultants who have in-depth expertise and hands-on experience in high-demand IT areas outside our primary technical concentration. Progent's Experts Group hires contractors who can provide consulting and development support for line-of-business applications that include MRP, Enterprise Resource Planning, or CRM; possess in-depth knowledge of popular platforms such as Linux, Macintosh, or Solaris, or offer world-class skills in technologies such as telecom, web site design, EDI, eCommerce, or dbm programming. Freelance consultants certified by us coordinate with our full-time consultants to deliver comprehensive IT services for small and midsize company networks.

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    Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and fixing Microsoft SCOM solutions and offer companies of all sizes expert online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and resilience needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also help you to import and set up Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.

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