Fast Remote Support for Barueri-Alphaville São Paulo UNIX, Linux, or Solaris NetworksFor small and midsize companies in Barueri-Alphaville São Paulo, Progent offers support for information systems based on UNIX or Linux or for environments that include a combination of UNIX and Windows platforms. Progent has provided remote troubleshooting to companies in all 50 states in the U.S. (Refer to Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE-certified engineers for challenging connectivity issues, plus the services of CISSP and CISM-accredited security consultants to help with advanced security design and business continuity preparedness.

Progent's online support engineers represent exceptional leverage due to the fact that they have the real-world background and the sophisticated tools to resolve the majority of network issues rapidly. This lowers immediate costs because service calls take up fewer chargeable consulting minutes. Online support also avoids the cost of dispatching a consultant to your office. Your company saves even more with indirect costs by reducing or avoiding system outages and associated losses stemming from business discontinuity, disgruntled clients, idle employees, and de-focused management.

Progent's billing model for remote support is structured to get the most out of your network support investment. Progent bills by the minute for telephone-based assistance, so you owe exclusively for the support that you receive. Unlike typical remote service firms, Progent imposes no initialization surcharge or minimum fees. Progent's one-minute granularity and clean policy for billing do away with situations where speedy. minor fixes manage to end up as major bills. Progent's skill at handling problems efficiently translates into your company conserving money.

Progent's Remote Service Tools
Through years of experience, Progent has refined a set of customized tools and field-proven processes that ensure the maximum degree of efficiency for remote help and repair for small company IT systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Juniper Networks, Sonicwall and Checkpoint. Protected VPN connectivity enables the staff of Progent's online support team to link to your company's environment remotely without violating network security.

Progent's advanced service database system keeps comprehensive histories for the service that Progent's clients have received. Progent's staff engineers have the benefit of the records of support delivered to each customer by any Progent engineer. This archive of issues and resolutions is stored as a readily searchable support database that permits Progent's remote support professionals to communicate their knowledge with the whole team to ensure that the effectiveness of Progent's technical support improves over time. Progent's advanced accreditations and working relationships with key industry leaders including Cisco and Microsoft permit access to other massive support knowledge bases and allow quick access to manufacturers' internal support staff so Progent's online service experts can come up with the most efficient solutions quickly.

Get Remote UNIX, Linux, Sun Solaris, or macOS and OS X Network Assistance from Progent
To get started with Progent's remote services in Barueri-Alphaville São Paulo or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If you have an urgent requirement for network help, go to Immediate Emergency Support.

Phone-based Technical Services Available from Progent
Progent's phone-based network support engineers possess advanced credentials in a comprehensive array of disciplines. This broad range of IT skills allows Progent's consultants to tackle practically any crisis that may take place in a small business network. Certificates earned by Progent engineers in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent technical support experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, and Design Professional.

To support clients with multi-OS networks, Progent also offers the services of consultants with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include CISM consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Remote support provided by Progent to customers in Barueri-Alphaville include:

  • UNIX, Linux, Solaris, and macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X online support services cover a wide array of information technology including network infrastructure, messaging solutions, network and process security, UNIX and Windows coexistence, virtual server technologies for server consolidation and simplified management, and transitioning from older systems to current Microsoft Windows or Linux-powered environments. Progent's group-based methodology for solving technical issues promotes quick escalation, if necessary, to engineers with appropriate expertise to tackle complex scenarios. This expedites solutions of urgent problems, reduces lost productivity, and cuts service costs.

    Progent's UNIX and Linux support engineers can offer emergency remote assistance for resolving anomalies within UNIX/Linux systems based on leading derivatives of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX OS
    • HP-UX (Hewlett Packard UNIX)
    • BSD
    • SCO UNIX
    • Silicon Graphics IRIX
    Important Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE Linux
    • Debian-GNU
    • Slackware Linux

  • Contact a Cisco CCIE for Complex Network Problem Solving
    Cisco Engineers for Barueri-Alphaville São PauloThe Cisco Certified Internetwork Expert (CCIE) certification is the top accreditation for network engineers, and certifies an individual's network technology skills at the expert level. CCIEs can handle the most complex issues occurring in network infrastructure design, integration, administration, security, and troubleshooting. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in analyzing anomalies with IOS Software network management tools and coming up with alternate approaches or identifying software updates. Cisco CCIEs offer excellent value because their deep expertise permits them to solve even the most intractable problems quickly. In common instances, less seasoned engineers can wrestle for hours or days with the same problems that a Cisco-qualified CCIE can resolve in minutes. Few consulting organizations make CCIEs available to help small and medium sized companies. Progent can provide fast phone contact with a Cisco-qualified CCIE so you can receive immediate assistance for serious network infrastructure issues that are crippling worker productivity but are outside the experience of your local computer support providers. Progent's Cisco CCIE consultants can interface to your computer system via advanced on-line support technology in order to provide fast, secure, and economical analysis and repair. Progent's CCIEs offer assistance with the complete line of Cisco's market leading family of networking products including PIX Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed access points, wired and wireless Voice systems, Catalyst family switches, plus Virtual Private Network (VPN) products.

  • Authorized Microsoft Windows Support
    Microsoft Windows Expertise for Barueri-Alphaville São PauloProgent's Microsoft-expert remote service experts can deliver network problem solving and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the assistance of consulting engineers who can assist your company with a broad variety of technology support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, MS Exchange 2019 Server integration, MS Exchange 2016 migration, Exchange Server 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint 2016 migration expertise, SharePoint 2019 planning and configuration, Microsoft Teams migration expertise, Microsoft Skype for Business Server migration support, Lync Server 2013 management and Office Communications Server 2007 upgrade, Microsoft Forefront TMG management and ISA Server 2006 maintenance, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 expertise, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online planning, SBS Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

    Progent in addition offers a broad range of remote PC desktop support services including Microsoft Windows 7 integration, preparing for to 64-bit desktop applications, integrating Microsoft Office 2010, and automating Business Desktop Deployment.

  • CISM and CISSP Certified System Security Experts
    CISSP Premier Network Security Experts for Barueri-Alphaville São PauloProgent's qualified CISM and CISSP security engineers can provide a range of security solutions that can improve the defenses of your UNIX, Linux, Solaris, Mac or Windows network against assaults or help you to recuperate quickly after a damaging breach. Security consulting services offered by Progent include: in depth security evaluation using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; fast recovery from virus and worm attacks; integrating firewalls; designing safe mechanisms for off-site and mobile connectivity; securing your messaging system against spam and directory harvest attacks; and establishing 24x7 network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online consulting services to help companies of all sizes integrate their networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can help you to plan and administer hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid network models that utilize local IT assets along with public clouds. To assist you to integrate public cloud services with physical datacenters, Progent offers a variety of public cloud migration services that include Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) hybrid cloud integration support, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform integration consulting. Progent has more than 20 years of experience providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and affordably.
Special Consulting Programs Offered by Progent
Progent can provide the services of world-class remote consulting experts for contract IT projects that small businesses often need. Progent's charges for ongoing development or consulting tasks are set based on the level of expertise of the engineers required. Progent's background in these important fields of computer technology allows clients to complete critical projects economically and on time. Progent's project-based online consulting solutions include:
  • Help Desk Call Center Expertise
    Progent's Help Desk service options for small and midsize businesses with networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Helpdesk support services, and Help Desk process consulting. Progent's Standard Call Center services are intended for small businesses who don't have the money or time to build and maintain an internal Help Desk Call Center but who require fast communication with an efficient Help Desk with proficient phone support plus the available expertise to escalate the most challenging tasks to advanced consultants.

    Progent's Co-managed Help Desk services allow your business to share the load for Help Desk services seamlessly between your IT staff and Progent's nationwide pool of certified technical support engineers and matter experts (SMEs). Progent's Help Desk sharing service is an advanced support solution built around the top professional services automation (PSA) tool for handling end-user service requests, ticketing, responsibility, progress tracking, and reporting.

    Progent's Call Center consulting expertise can aid you in building an effective new Call Center or improving your established one, selecting or enhancing Help Desk Call Center application software to address the particular requirements of your corporation, or providing temporary phone support staff to work with your existing Call Center team to deal with unusually busy scenarios like software migrations, major updates, or installing new business software.

    Progent's Help Desk Call Center team of experienced network experts offers your clients in Barueri-Alphaville São Paulo fast communication with an efficient technical support group with years of background delivering phone help and online troubleshooting for computer environments based on UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk perception as a crucial driver of business productivity, and Progent's goal is to solve rather than merely document network problems.

  • Business Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Consulting Group can supply online advanced engineering support and education in special application fields including ERP, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, custom development, and education for Microsoft business applications such as Microsoft CRM, MS Office Project, MS Word, and Microsoft Excel. To find out more concerning Progent's expertise, customization, and training offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Team.

    Progent's Mac consultants can promote the imaginative facets of Apple Mac environments by offering phone-based help services and education in imaging, sound, and motion video. Progent's support professionals can provide assistance in a variety of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, MOTU Digital Performer, Final Cut Pro, Apple Motion, and After Effects. Progent's consultants can also help you with special projects like capturing or digitizing audio/video or putting together an audio/video post production facility.

    Remote Network Monitoring Services
    Progent can provide companies in Barueri-Alphaville São Paulo online network and server monitoring services based on MS Operations Manager network monitoring, adapted by Progent to suit your business so your network support is proactive and automated. By exposing potential problems before they expand into network outages, system monitoring can ward off inconvenient and expensive network breakdowns. Progent can also deploy network monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X environments, Windows networks, or networks that support a variety of operating systems.

How Your Barueri-Alphaville São Paulo Company Can Contact Progent's Online Service Professionals
To get in touch with Progent about urgent online help with UNIX, Linux, Solaris, or macOS and OS X computer systems, visit Progent's Urgent Remote Help, call 1-800-993-9400, or refer to Contact Progent.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
Brazil
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
Brazil
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
Brazil
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
Brazil
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
Brazil
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
Brazil
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
Brazil
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
Brazil
+55 (15) 3042 0807 Sorocaba Network Support Services




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    Progent's Cisco Meraki wireless access point consultants provide remote and on-premises support to help businesses of all sizes to plan, deploy, maintain, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that provides the same access, performance, security, ease of management and availability for wired and wireless users regardless of their location or computing device.

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    ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the state of critical assets that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so that all looming issues can be resolved before they can disrupt your business.

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    Progent's certified consultants can provide offsite and on-premises support expertise to help your company to manage, support, and repair computers based on Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, data and identity protection, backup and restore, online connectivity, smartphone and tablet management, wireless network design, and 24x7 network monitoring.

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    Progent's Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and maintain Cisco's security and VPN products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are easy to manage and provide the versatility to expand with your changing business needs. Progent's Cisco-Certified network experts support Cisco's comprehensive line of hardware and software aimed at eliminating data theft, virus and worm assaults, DDoS attacks, and other security risks to your network. Progent can help you deploy Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a central client access control framework for user certification, authorization, and tracking from a graphical Web interface.

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    Microsoft Lync 2013, renamed Skype for Business, enables businesses of any size to create a manageable and protected communications ecosystem that supports a Bring-Your-Own-Device computing model with instant messaging (IM), presence, web conferencing with app sharing, and both IP-based and PSTN calling across a wide assortment of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts and network architects can assist you to evaluate the advantages of Lync 2013, design an on-premises, cloud-based (with Lync Online) or mixed topology suitable for your present and long-term goals, implement Lync 2013 so as to speed up your ROI, and deliver custom online and onsite training to your IT team and end users. Progent has expertise in critical pieces of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft 365 applications including Outlook clients and PowerPoint.

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    Progent can show you how to plan, deploy, manage, monitor, and repair an efficient Wireless LAN architecture, recommend sensible products, and integrate wireless access points, bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you create a complete wireless network security strategy that is well aligned with the security plan for your entire corporate network.

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    Hyper-V 2016 incorporates core features first developed for and refined on Azure, one of the world's largest public clouds. This pedigree dramatically improves the ability of Microsoft's Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and disaster recovery. Progent's Microsoft-certified consulting team can help you to evaluate the benefits of Hyper-V 2016 for your business, configure test environments to verify the ability of Hyper-V 2016 to run your vital applications, design a cost-effective network topology for a cloud-based or hybrid deployment, create and carry out a smooth migration strategy, educate your IT management and support personnel, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution delivers the highest possible business value.

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    Progent's Microsoft-certified consultants can help your business to plan for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from an older device management solution or assist you to enhance your existing SCCM 2012 environment to support your changing IT requirements. Also, Progent can assist you to create a software foundation that takes full advantage of SCCM by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services.

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    Progent offers advanced online support services to help organizations connect their IT infrastructure with popular public cloud platforms such as Microsoft Azure and Amazon AWS. Progent can help you to design and administer cost-effective environments that support Windows and Linux systems and applications in both cloud-only systems or in hybrid topologies that seamlessly combine local IT assets along with public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a variety of public cloud migration services that include Azure hybrid cloud design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than 20 years of background providing high-level consulting expertise online, and Progent can help you complete your cloud integration projects on schedule and affordably.

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    Progent has over 20 years of experience configuring, maintaining and troubleshooting the core components included with System Center and can help you to design, deploy, support, and fix your Microsoft System Center ecosystem to optimize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and on-premises and Cloud-connected fabric. Progent can help your organization to migrate to the latest version of Microsoft System Center from an earlier one or from a third-party IT management platform to deliver the benefits of enterprise-class deployment, centralized management, security and compliance, plus infrastructure and application availability and performance monitoring.

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    Progent's Cisco certified Wi-Fi consultants offer economical remote and on-premises support for end-of-life and current Wave 2 Aironet wireless access points and Progent can help your business to plan and maintain wireless environments that incorporate indoor and outdoor/ruggedized Aironet APs.

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    Progent's expert support team can help you define and implement an efficient in-place Microsoft Exchange 2003 migration plan that minimizes productivity disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Exchange 2003 help, troubleshooting, and consulting services include assistance with the configuration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business goals.

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