Immediate Online Support for Barueri-Alphaville São Paulo UNIX, Linux, or Solaris SystemsFor small businesses in Barueri-Alphaville São Paulo, Progent offers support for networks powered by UNIX or Linux or for networks that feature a mix of UNIX and Microsoft Windows platforms. Progent has provided remote troubleshooting to businesses in all 50 states in the United States. (See Progent's client testimonials). In addition, Progent can furnish the consultation Cisco CCIE-certified network specialists for complex connectivity problems, as well as the assistance of CISSP and CISM-accredited security engineers to help with high-level security architecture and disaster recovery preparedness.

Progent's online support services represent exceptional leverage due to the fact that they have the practical background and the advanced tools to solve the majority of network problems rapidly. This reduces direct costs since solutions take up a smaller number of billable consulting minutes. Online help also eliminates the cost of sending an engineer to your location. Your organization saves additionally with indirect expenses by minimizing or eliminating network downtime and associated losses stemming from business discontinuity, upset clients, idle workers, and distracted management.

Progent's billing model for online help is structured to get the most out of your IT service investment. Progent charges by the minute for phone assistance, so you owe exclusively for the services that you actually get. In contrast to typical remote support firms, Progent asks for no initialization fee or minimum payments. Progent's per-minute granularity and clean model for pricing avoid scenarios where quick fixes somehow end up as substantial tabs. Progent's skill at dealing with problems quickly translates into your company conserving money.

Progent's Remote Service Technologies
Through years of experience, Progent has refined an arsenal of customized tools and proven methodologies that promote the maximum level of effectiveness for online technical support and troubleshooting for small and midsize company IT systems. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular companies including Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN connectivity permits the experts of Progent's online support team to link to your network remotely without breaching corporate security.

Progent's powerful service database application keeps extensive histories of the service that Progent's customers have been provided. Progent's team engineers have access to the specifics of all help provided to every Progent client by any Progent engineer. This history of trouble tickets and responses is organized as an easily retrievable proprietary knowledge base that enables Progent's remote technical professionals to share their knowledge with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's high-level accreditations and working associations with key industry leaders including Cisco and Microsoft make available other extensive technical support knowledge bases and allow priority access to manufacturers' internal product engineers so Progent's online consulting specialists are able to find the most efficient resolutions promptly.

Start Receiving Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Support from Progent
To get started with Progent's phone support in Barueri-Alphaville São Paulo or to find out additional information about Progent's phone support options, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network support, visit Immediate Urgent Support.

Online Network Support Services Available from Progent
Progent's remote technical support professionals offer certified skills in a comprehensive set of technologies. This broad scope of IT skills permits Progent's consultants to resolve practically any crisis that may crop up in a small or midsize business information system. Certificates held by Progent engineers in UNIX-family technologies include Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials earned by Progent service experts include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

To provide assistance to companies with multi-OS environments, Progent also offers the skills of consultants who have high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and CISSP-ISSAP engineers.

Remote technical services available from Progent to customers in Barueri-Alphaville include:

  • UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X remote consulting services address a wide array of information technology including system infrastructure, email solutions, system and operational security, UNIX/Linux and Windows integration, virtual server technologies for server hardware consolidation and easy management, and transitioning from older applications to current Microsoft Windows or Linux solutions. Progent's group-based approach to resolving technical issues enables fast escalation, when required, to engineers with appropriate experience to tackle complex scenarios. This expedites repair of urgent problems, reduces network downtime, and lowers service expense.

    Progent's UNIX and Linux support engineers can offer urgent remote assistance for troubleshooting anomalies affecting UNIX, Linux, or Solaris systems based on leading derivatives of UNIX such as:

    • macOS and OS X
    • Sun Solaris
    • IBM AIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO
    • Silicon Graphics IRIX
    Major Linux variants for which Progent can provide expert support include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Infrastructure Troubleshooting
    Cisco Infrastructure Engineers for Barueri-Alphaville São PauloThe Cisco Certified Internetwork Expert (CCIE) certification is the premier recognition for network infrastructure consultants, and certifies a person's network technology skills at the expert level. CCIEs know how to handle the most complex challenges encountered in network design, integration, management, security, and repair. Cisco CCIEs can cooperate on a privileged basis with Cisco's internal support staff in analyzing anomalies with IOS network management utilities and coming up with workarounds or identifying software patches. Cisco qualified CCIEs are an excellent cost-effectiveness because their depth of expertise allows them to resolve the most difficult problems rapidly. In typical cases, less seasoned consultants can wrestle for hours or days with identical problems that a Cisco-qualified CCIE can resolve in a few minutes. Few support firms make Cisco-qualified CCIEs available to help small and mid-size businesses. Progent offers quick telephone contact with a Cisco CCIE so you can get timely help for serious network infrastructure issues that are impacting business efficiency but are outside the experience of your local IT maintenance resources. Progent's Cisco CCIE consultants can communicate with your environment via state-of-the-art on-line troubleshooting technology in order to perform efficient, safe, and economical analysis and remediation. Progent's Cisco CCIEs offer consulting for the entire range of Cisco's market leading selection of connectivity devices including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, secure broadband and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, wired and wireless Voice phones and systems, Catalyst switches, plus Virtual Private Network (VPN) technology.

  • Certified Microsoft Windows Experts
    MS Windows Support for Barueri-Alphaville São PauloProgent's Microsoft-expert remote service professionals offer computer system troubleshooting and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your company the expertise of support professionals who can assist your company with a wide range of platform support services such as Windows Server 2012 R2 integration, Windows Server 2008 installation, MS Exchange Server 2019 integration, Microsoft Exchange Server 2016 migration, Exchange 2013 integration, Exchange 2010 maintenance, SharePoint 2016 migration and hybrid deployment consulting, SharePoint Server 2019 design and deployment, Microsoft Teams expertise, Skype for Business Server migration consulting, Microsoft Lync Server 2013 management and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online training, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

    Progent in addition offers a broad range of remote PC desktop support including Microsoft Windows 7 integration, moving to 64-bit desktop applications, integrating Office 2010, and streamlining PC desktop image creation.

  • CISSP, ISSAP, and CISM Certified System Security Professionals
    CISSP Premier Network Security Professionals for Barueri-Alphaville São PauloProgent's accredited CISSP, ISSAP, and CISM security consultants can provide a variety of security services to bolster the defenses of your UNIX/Linux, Sun Solaris, Mac or Windows network against internal or external threats or help your business to recuperate rapidly following a serious breach. Security consulting services offered by Progent include: thorough network security evaluation utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; quick recovery from malicious assaults; configuring firewalls; establishing safe mechanisms for remote and mobile connectivity; protecting your email system against viruses, spam and directory harvest attacks; and setting up round-the-clock network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide expert remote consulting services to help companies of all sizes integrate their networks with leading public clouds such as Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-based solutions or in hybrid network models that seamlessly combine local resources along with cloud services. To help you to integrate cloud services with physical datacenters, Progent offers a range of cloud migration support services that include Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Azure hybrid cloud solutions, Amazon Web Services hybrid cloud migration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration expertise. Progent has over two decades of experience providing high-level consulting support remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
Additional Consulting Programs Available from Progent
Progent can provide the services of world-class remote consulting experts for contract IT projects that small businesses often need. Progent's charges for ongoing development or consulting tasks are set according to the qualifications of the engineers involved. Progent's background in these important fields of computer technology allows customers to execute critical initiatives within budget and on schedule. Progent's special online consulting services include:
  • Call Center Services
    Progent's Help Desk Call Center support alternatives for small and midsize businesses with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology include comprehensive Call Center outsourcing, Virtual Help Desk services, and Helpdesk process consulting. Progent's Standard Help Desk Call Center services are a convenient solution for smaller companies who lack the money or time to assemble and manage an in-house Call Center but who require quick communication with an effective Help Desk with proficient phone support as well as the in-depth expertise to escalate the most challenging problems to advanced engineers.

    Progent’s shared Help Desk services make it possible for your IT organization to split the load for Help Desk services transparently between your IT team and Progent's large roster of seasoned desktop support technicians and matter experts (SMEs). Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the top professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, responsibility, progress tracking, and metrics.

    Progent's Help Desk Call Center consulting services can assist you in creating an efficient new Help Desk or revamping your existing one, identifying or modifying Help Desk Call Center application software to address the particular demands of your business, or providing occasional phone support staff to supplement your existing Help Desk resources to handle unusually busy events such as software transitions, mass updates, or installing brand new applications.

    Progent's Call Center team of veteran information technology consultants provides your workers in Barueri-Alphaville São Paulo quick assistance from an effective network service resource with extensive background offering phone help and online diagnostics for computer environments based on UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's mission is to give the Help Desk perception as a solid contributor to business performance, and Progent's aim is to resolve and not simply annotate network issues.

  • Business Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Consulting staff offers phone-based and in-depth engineering expertise and education in specific business application fields that include ERP, MRP, customizing accounting packages, and Customer Relationship Management. Progent also offers consulting expertise, customization, and training for popular Microsoft business applications such as Microsoft CRM, MS Office Project, Word, and Office Excel. For more on Progent's consulting, customization, and education services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.

    Progent's Mac professionals can nurture the imaginative elements of Apple Mac environments by delivering remote consulting support and training in graphics, audio, and motion video. Progent's consultants can provide expertise in a variety of Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Mac specialists can also assist you with specific procedures like scanning or digitizing audio or video or establishing an audio/video production lab.

    Online Network Monitoring Support
    Progent offers companies in Barueri-Alphaville São Paulo remote network and server monitoring services centered around Microsoft Operations Manager IT infrastructure monitoring, adapted by Progent to suit your environment so your IT support is proactive and automated. By detecting potential issues before they evolve into crashes, automated monitoring can head off stressful and expensive information system crises. Progent can also use network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or Apple macOS and OS X environments, Microsoft Windows systems, or systems powered by a mix of operating systems.

How Your Barueri-Alphaville São Paulo Business Can Contact Progent's Online Support Professionals
To get in touch with Progent about urgent online support with UNIX, Linux, Solaris, or Apple macOS and OS X networks, visit Progent's Nationwide Online Support, phone 1-800-993-9400, or go to Contact Progent.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
+55 (15) 3042 0807 Sorocaba Network Support Services

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    SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates transparently across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and on-premises consulting services that include planning, configuration, administration, remediation, and application development services to enable organizations of any size to achieve fast return from their SQL Server 2014 investment.

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    System Center 2016 Operations Manager is designed to promote consistent performance and maximum availability for key workloads by providing centralized, mixed-platform tracking of IT resources installed throughout local systems and cloud environments. Progent's SCOM consulting team offers advanced online and onsite support to assist organizations of all sizes to plan, implement, tune, update and troubleshoot SCOM 2016 deployments. Progent can help you to move to SCOM 2016 from older versions of Operations Manager or from different monitoring platforms, or combine a variety of monitoring systems into a cohesive IT management solution. Progent can also show you how to extend your SCOM 2016 scope to include resources hosted on public clouds including Microsoft Azure and Amazon AWS.

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    Progent's Cisco certified Wi-Fi experts offer affordable online and on-premises support for both legacy and current 802.11ac Aironet Wi-Fi access points (APs) and Progent can help you to plan and maintain Wi-Fi environments that include indoor and outside/ruggedized Aironet APs.

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    Progent's Microsoft and Cisco certified computer consultants offer expert help with a broad array of technologies and can deliver that expertise by phone anywhere in the U.S. or onsite in major cities across the country and anywhere in California. Progent offers remote help for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that incorporate a mix of Microsoft Windows and UNIX-based technology. Progent also offers the expertise of Cisco CCIE network specialists for complex network problems, plus the assistance of CISA and CISSP-qualified security consultants to assist with complex security design and troubleshooting. Progent has delivered online troubleshooting to businesses in all 50 states in the United States.

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    Progent’s fault tolerant system experts provide reliability support, disaster recovery planning, network load balancing, high-availability interoffice access, fault-tolerant Internet connection design, fault-tolerant data center support, and other non-stop networking support to show your company integrate a non-stop network for mission-critical applications. Progent has the experience to develop affordable, high-availability networks by deploying the evolving suite of Microsoft Windows Cluster servers such as Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster. Progent’s Microsoft and Cisco certified consultants can show you how to you design a fault tolerant mutli-location network with a fully mirrored Internet interface and intelligent system load balancing.

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    Progent's Microsoft-certified SQL Server 2017 experts can help you to assess the business benefits of upgrading to SQL Server 2017 and can help you to plan and carry out an efficient migration of your current SQL Server environment to any network model including local, cloud-based, or hybrid. Progent's SQL Server experts offer remote or onsite support ranging from as-needed design assessment or debugging to end-to-end project management to make sure your SQL Server 2017 initiative is carried out on time and within budget.

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    Progent's CISSP-certified network security experts can assist organizations of any size with any aspect of information system security. Progent can implement efficient security solutions that guard a small office against modern malware attacks or Progent can design, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that accommodate onsite, remote, and mobile clients accessing IT resources spread over a mix of physical datacenters and public and private clouds.

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    Progent offers network support for medium size businesses who have 100 to 250 system users. The medium size company or work group has typically been an underserved part of the market for IT consulting services. The cost structures and service delivery models of major outside service organizations make them excessively costly for the ordinary mid-size company or small medium business (SMB), which usually has a modest IT budget with which to support an IT system whose complexity and capability are frequently comparable to the networks of far larger enterprises. Progent's service delivery model, which takes full advantage of online support, virtual office infrastructure and 24x7 network monitoring, significantly reduces the network maintenance expenses of an SMB while offering the mid-size company with big-company support from professional, world-class consultants with background in a wide array of midsized business technologies. If your mid-sized organization or small business is looking for levels of IT support appropriate by a medium size organization without paying big-company costs, contact Progent.

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