UNIX and Linux Technical Support
Barueri-Alphaville Enterprise and Small Business IT Networks
For small and midsize businesses located in Barueri-Alphaville São Paulo, Progent offers support for networks based on UNIX or Linux or for networks that feature a combination of UNIX and Microsoft platforms. Progent has provided remote troubleshooting to businesses in every state in the United States. (Refer to Progent's customer recommendations). Progent also can furnish the expertise of CCIE-qualified network specialists for challenging connectivity problems, as well as the assistance of CISSP-certified security engineers to handle advanced security architecture and business continuity preparedness.
Progent's online support services offer exceptional leverage because they have the practical experience and the advanced technology to resolve most network issues quickly. Efficient support lowers immediate expenses because solutions require fewer billable consulting minutes. Remote help also eliminates the cost of dispatching an engineer to your location. Your organization saves even more with incidental expenses by reducing or eliminating system outages and associated costs due to business disruption, upset customers and vendors, idle employees, and distracted management.
Progent's pricing policy for remote help is structured to stretch your IT service investment. Progent charges on a per-minute basis for phone assistance, so you owe exclusively for the services that you actually get. In contrast to many online support companies, Progent requires no service activation charge or minimum job duration. Progent's one-minute granularity and simple policy for billing do away with scenarios where fast fixes somehow turn into substantial invoices. Progent's penchant for handling problems efficiently results in your business spending less money.
Progent's Online Technical Support Technologies
Over the years, Progent has fine tuned an arsenal of customized tools and proven processes which promote the highest level of effectiveness for online engineering help and troubleshooting for small company IT networks. Progent provides protected VPN support for gateways from multiple popular sources such as Microsoft, Cisco, Juniper Networks, Netscreen and Watchguard. Secure VPN access allows the experts of Progent's online support team to connect to your computer system remotely without compromising corporate security.
Progent's sophisticated technical support reporting application maintains comprehensive histories describing the service that Progent's clients have been provided. Progent's staff consultants have the benefit of the details of assistance provided to every Progent customer by every Progent consultant. This archive of problems and responses is stored as an easily accessible internal knowledge base that allows Progent's online technical engineers to communicate their knowledge with the whole team to make sure that the quality of Progent's technical support improves daily. Progent's advanced certifications and close associations with major industry leaders including Cisco and Microsoft make available other massive support databases and allow quick access to manufacturers' in-house support staff with the result that Progent's online service specialists can come up with optimal resolutions in the least time.
Initiate Online UNIX, Linux, Solaris, or Apple macOS and OS X Computer Help from Progent
To get started with Progent's remote services in Barueri-Alphaville São Paulo or to find out more about Progent's phone support programs, contact Progent at
Online Network Support Services Available from Progent
Progent's phone-based network support professionals have certified skills in an extensive array of products and technologies. This wide range of technical skills allows Progent's engineers to manage virtually any crisis that may crop up in a small or midsize business information system. Certifications held by Progent engineers in UNIX/Linux technologies include Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco certifications awarded to Progent technical support experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.
To support clients with mixed-OS networks, Progent also offers the skills of engineers with high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity specialists, and Information System Security Architecture Professional (ISSAP) engineers.
Online technical support services provided by Progent to companies in Barueri-Alphaville include:
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UNIX/Linux, Sun Solaris, and Apple macOS and OS X Expertise
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X online support services cover a wide array of computer technology such as network infrastructure, email systems, system and process security, UNIX/Linux and Windows coexistence, VMware products for server consolidation and easy management, and transitioning from older applications to the latest MS Windows or Linux environments. Progent's team-oriented approach to solving technical problems enables fast escalation, when required, to consultants with appropriate expertise to handle complex situations. This expedites repair of critical problems, minimizes network downtime, and cuts support expense.Progent's UNIX/Linux support engineers can provide emergency phone-based help for resolving anomalies within UNIX/Linux systems based on popular variants of UNIX including:
- Apple macOS and OS X
- Sun Solaris
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- Berkeley UNIX (BSD)
- SCO
- Silicon Graphics IRIX (SGI/IRIX)
- RedHat
- SUSE Linux
- Debian-GNU
- Slackware Linux
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Talk to a Cisco Certified Internetwork Expert (CCIE) for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert (CCIE) credential is the premier recognition for network consultants, and certifies a person's network technology knowledge at the master level. Cisco qualified CCIEs can handle the most difficult issues associated with network design, deployment, maintenance, protection, and problem solving. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's in-house support staff in analyzing problems with Cisco IOS Software network administration utilities and developing workarounds or locating program patches. Cisco qualified CCIEs represent an excellent value since their broad experience enables them to find solutions for the most intractable problems rapidly. In common instances, less experienced service providers can wrestle for hours or even days with the same problems that a Cisco-qualified CCIE can resolve in minutes.
Few support firms make Cisco-qualified CCIEs accessible to support small and mid-size companies. Progent can provide quick telephone contact with a Cisco-qualified CCIE so your company can get timely assistance for severe network infrastructure issues that are crippling business productivity but are not within the experience of your local computer service group or consultant. Progent's Cisco CCIE consultants can tie into your environment via advanced on-line support tools in order to perform fast, safe, and economical diagnosis and repair.
Progent's CCIEs offer consulting for all of Cisco's market leading selection of connectivity products such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, protected high-speed and IS routers, wireless access points and bridges, Cisco Meraki cloud-managed access points, Voice over IP (VoIP) phones and systems, Catalyst switches, plus Virtual Private Network (VPN) products.
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Certified Microsoft Windows Support
Progent's Microsoft-expert remote support experts can deliver computer system problem solving and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting engineers who can assist your company with a broad range of platform support such as Windows Server 2022 solution design and integration support,
Microsoft Windows Server 2019 expertise,
Microsoft Windows Server 2016 migration support and hybrid cloud consulting,
Windows Server 2012 R2 migration expertise,
Windows Server 2008 R2 migration (help, assistance,
MS Exchange 2019 planning and configuration,
Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration,
Exchange 2010 maintenance,
SharePoint 2016 migration and hybrid integration consulting services,
SharePoint Server 2019 design and integration, Microsoft Teams planning and integration, Skype for Business migration consulting, Lync Server 2013 management and Office Communications Server 2007 troubleshooting, Forefront TMG management and ISA Server migration, Microsoft SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, Microsoft SQL Server 2016 integration and programming, and SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) resource monitoring,
Project Server training,
SBS Server support, and
Windows Essentials migration and cloud integration.
Progent in addition offers a full array of remote desktop services such as Microsoft Windows 11 migration and designing and implementing Microsoft 365 cloud environments for Windows workstations.
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CISSP, ISSAP, and CISM Certified System Security Consultants
Progent's qualified CISSP, ISSAP, and CISM network security consultants offer a range of system protection services to enhance the immunity of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows network against internal or external threats or assist you to recuperate rapidly following a damaging breach. Security support services available from Progent include: comprehensive security analysis utilizing tools such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Solar Winds tools and Netcat; quick recovery from virus and worm assaults; configuring firewalls; building safe techniques for remote and mobile connectivity; defending your email system against viruses, spam and directory harvest attacks; and instituting 24x7 proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced remote consulting services to help companies of any size connect their information networks with popular public clouds such as Microsoft Azure and Amazon AWS. Progent can assist you to design and administer hybrid environments that can include Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that seamlessly combine on-premises IT assets as well as cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration support services that include Microsoft 365 integration solutions with on-premises installations of Exchange, Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service development and troubleshooting, and Google Cloud planning and integration consulting. Progent has more than two decades of experience delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration projects on schedule and within your budget.
Progent can provide the services of seasoned remote consulting experts for contract IT projects that small businesses frequently request. Progent's rates for longer-term consulting projects are determined based on the level of expertise of the engineers involved. Progent's background in these important areas of computer technology allows customers to complete major projects economically and on time. Progent's special online consulting services include:
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Help Desk Support
Progent's Call Center support alternatives for small companies with networks that incorporate UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Call Center outsourcing, Virtual Help Desk services, and Call Center process consulting. Progent's Standard Call Center services are intended for small businesses who lack the resources to assemble and manage an internal Call Center but who require fast response from a reliable Help Desk with proficient phone support plus the in-depth expertise to escalate complex trouble tickets to advanced consultants.Progent's shared Help Desk services make it possible for your business to share the load for Help Desk services transparently between your IT team and Progent's nationwide pool of certified technical support technicians and subject matter experts. Progent's shared Help Desk service is an advanced support solution built around the leading professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Progent's Help Desk Call Center consulting services can guide you in establishing an effective new Help Desk or improving your existing organization, identifying or customizing Help Desk software products to handle the special demands of your business, or providing occasional online staff to work with your in-house Call Center team during high-demand scenarios such as software migrations, mass upgrades, or installing brand new business software.
Progent's Call Center staff of seasoned network experts offers your customers in Barueri-Alphaville São Paulo immediate assistance from an efficient network service resource with substantial background offering telephone-based support and online diagnostics for networks powered by UNIX/Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's charter is to give the Help Desk Call Center recognition as a major contributor to business success, and Progent's target is to fix instead of merely record technical problems.
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Applications Services: Education, Development, and Troubleshooting
Progent's Applications Consulting Group provides phone-based and in-depth engineering expertise and training in key application areas including ERP, Manufacturing Requirements Planning, customizing accounting packages, and Customer Relationship Management (CRM). Progent also offers expertise, custom development, and education for Microsoft business applications including CRM, Microsoft Office Project, Office Word, and Microsoft Office Excel. To read additional information concerning Progent's expertise, custom programming, and training services for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.Progent's Mac experts can nurture the imaginative aspect of Apple Mac environments by delivering remote help support and training in graphics, sound, and video. Progent's support professionals offer help in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Final Cut Pro, and Adobe After Effects. Progent's consultants can also help you with specific projects like scanning or digitizing audio or video or configuring an audio/video post production facility.
Remote Network Monitoring Services
Progent offers businesses in Barueri-Alphaville São Paulo remote computer system monitoring support centered around Microsoft Operations Manager IT infrastructure monitoring, enhanced by Progent for your business so that your network support is proactive and automated. By uncovering looming issues before they cause full-scale emergencies, automated monitoring can avoid stressful and costly service failures. Progent can also use system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX, Linux, Sun Solaris, or macOS and OS X environments, Microsoft Windows environments, or networks powered by multiple platforms.
To contact Progent about emergency online support with UNIX/Linux, Solaris, or macOS and OS X environments, visit Progent's Nationwide Remote Help, phone
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
| City | Address | Phone | Link |
| Barueri-Alphaville | Alameda Rio Negro, 1477, Alphaville Industrial Barueri, SP 06454-040 Brazil |
+55 (11) 3181 7794 | Barueri-Alphaville Network Support Services |
| Campinas | R. Rafael Andrade Duarte, 104, Nova Campinas Campinas, SP 13092-180 Brazil |
+55 (19) 3500 2542 | Campinas Network Support Services |
| Guarulhos | R. João Gonçalves, 484, Centro Guarulhos, SP 07010-010 Brazil |
+55 (11) 3181 7402 | Guarulhos Network Support Services |
| Jundiaí | R. Barão de Teffé, 160, Jardim Ana Maria Jundiaí, SP 13208-760 Brazil |
+55 (11) 4230 0538 | Jundiaí Network Support Services |
| Santos | Av. Conselheiro Nébias, 754, Boqueirão Santos, SP 11015-001 Brazil |
+55 (13) 4040 4457 | Santos Network Support Services |
| São José dos Campos | Praça Chuí, 35, Vila Ema São José dos Campos, SP 12243-380 Brazil |
+55 (12) 3600 2496 | São José dos Campos Network Support Services |
| São Paulo | R. Tenerife, 31, Vila Olímpia São Paulo, SP 04548-040 Brazil |
+55 (11) 3197 4346 | São Paulo Network Support Services |
| Sorocaba | Av. Dr. Afonso Vergueiro, 1749, Centro Sorocaba, SP 18035-370 Brazil |
+55 (15) 3042 0807 | Sorocaba Network Support Services |
An index of content::
Best Network Security Inventory Consulting
Internal Network Security Inventory Professional
Progent has put together two low-cost service packages designed to allow small companies to get an impartial network security assessment from a certified security consultant. With Progent's External Network Security Inventory Checkup, an engineer runs an extensive examination of your IT infrastructure from beyond your firewall to uncover potential risks in the security profile you expose to the public. With Progent's Internal Security Inventory Checkup, an engineer executes a network scan from an authorized computer within your firewall to uncover your exposure to inside attacks. The two security inventory services are set up and executed from a secured remote location.
Remote .NET VBA Expert Development
.NET C++ Programming Firms
If you want to revamp your corporate web site, build internal webs for purposes such as HR or worker training, design a powerful web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can provide talented and experienced web designers. Progent's experts can also show you how to build and manage a secure, robust server and communications network, including off-site and wireless connectivity, to run your web solutions.
Windows 11 Installation Remote Technical Support
Support Outsourcing Windows 11 Management
Progent's Microsoft-certified Windows 11 consultants can provide a variety of services to support Windows 11 including Microsoft 365 integration, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment, and Help Desk support.
Microsoft Access performance tuning Contract Programmer
Microsoft Access software programming Consultants
Progent can provide economical online consulting services for all editions of Office Access including Access desktop and Access Web App and offers advanced help for Access application programming, database conversion, performance tuning, report design, and maintenance. Progent also can provide tailored online training for Office Access application development and DBA services.
Meraki MR84 Access Point Support
CCIE Certified Meraki MR20 Access Point Consultant Services
Progent's Cisco Meraki wireless AP consultants offer remote and on-premises support services to assist businesses of all sizes to design, deploy, manage, expand or repair Wi-Fi systems that include Cisco Meraki APs. Progent can assist your business to configure and manage Cisco's Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a remote office all the way to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that delivers the same access, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi clients irrespective of their location or device.
Technical Support Services Internet Security and Acceleration Server
Microsoft Firewall Consultant
Progent's Microsoft certified consultants provide small and midsize businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can secure your business network from attack by outside and internal sources. Forefront TMG and ISA Server provide thorough inspection of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to detect many threats that can elude traditional firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN streams. ISA Servers are the centerpiece of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you enhance your network security through expert planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft-certified engineers can help you to install Microsoft Forefront TMG 2010, manage and troubleshoot any version of ISA Server, or upgrade from ISA Server environments to Microsoft Forefront Threat Management Gateway.
MRP Programmer
QuickBooks Pro Application Consultant
Progent can give you access to experts who can modify your Microsoft Business Solutions ERP, MRP, and financial system packages to meet your specific company needs. Progent's Microsoft-certified consultants provide experience in Microsoft AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also provides custom e-Commerce integration support for secure, company-wide information sharing as well as integration with CRM packages.
Technology Professional Dynamics GP 2015 R2
Dynamics GP 2015 R2 Engineers
Dynamics GP 2015 R2 (formerly Great Plains) features a new design that enhances cloud readiness, supports popular handheld devices, allows single sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, includes new Workflows, extends the Web Client, and adds more than 100 improvements to its library of applications. Progent's Microsoft-certified consultants have the depth and breadth of technical skills and experience to address the critical technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to perform an efficient migration that will optimize the business value of your investment in this powerful product.
Migration Consultants UNIX
Sun Solaris Upgrade Help
Progent can assist you to design and execute a smooth migration from a Sun Solaris-based IT system to a network based on MS Windows and capable of running Microsoft's popular office productivity suites, commercial applications, and software development platforms. Progent's Solaris, Windows and Cisco consultants and software development specialists can assist you to guard your data and minimize productivity disruption by designing an effective migration strategy that protects your existing investments in Solaris software and technology. UNIX-to-Windows transition consulting services available from Progent include analysis of existing environment, migration strategy and validation, Exchange migration support, information and application software transition, and server and media transition and consolidation.
Ubiquiti U6 Lite WiFi access points Consulting
Professionals Ubiquiti UniFi switch
Ubiquiti's UniFi line of Wi-Fi infrastructure devices includes indoor and outdoor Wave 2 Wi-Fi access points, WiFi 6/6E and WiFi 7 APs, security gateway appliances, managed switches, VoIP phones, and cameras. Progent can provide the skills of veteran wireless professionals who can help your organization to determine the value of Ubiquiti's UniFi technology for your business and assist you to plan, install, administer, and maintain your UniFi solution.
Engineers Private Clouds for Small Businesses
Private Cloud Hosting Consult
Progent's private cloud hosting service enables small and midsize organizations to run mission-critical applications like Microsoft SQL and Exchange from a secure Tier III data center facility on fully redundant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup replication and restore. You can use Progent's private cloud hosting service to avoid large capital costs for the purchase, maintenance, and management of network hardware and facilities while achieving world-class levels of network reliability and security.
Progent in the News Engineers
Progent Press Relations Specialists
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
macOS Remote Consultants
Mac Phone-based Consulting Services
Progent offers national remote phone support and consulting services for businesses that operate macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft Windows products. Progent's experts can provide macOS and OS X clients a variety of services including desktop support, migration to the current edition of macOS from legacy editions of macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online IT help offers optimum return for your IT budget by preserving user efficiency and limiting the hours billed for network repair services. Sophisticated remote support utilities and skilled technicians and engineers allow Progent to solve most IT problems without squandering time and expense by traveling to your site. In most of cases your IT issues can be remediated by telephone or via a mix of phone help and online connectivity. Progent can make available Cisco CCIE network experts and CISA certified security specialists to help you with the toughest system problems.
Ubiquiti UniFi Controller Network Consulting
Wireless IT Consultant
Progent's Wireless Consulting Services offer a fast, affordable option for businesses of all sizes to configure, manage and repair the latest wireless network solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For mobile email and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
IT Outsourcing Technical Consultant
Cloud Migration Small Office Network Consultant
Progent applies no minimum fee and requires no monthly commitment for support services provided during normal business hours. Progent's small granularity avoids large bills for fast fixes so you will not be tempted to allow less critical problems to stay unaddressed. .
24/7/365 Professionals ransomware system rebuild
24-Hour DopplePaymer ransomware recovery Engineer
Progent's proven ransomware recovery consultants can help your business to rebuild an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Palo Alto Networks Zero Trust Security Consulting
Palo Alto Networks PA-5200 Series Firewalls Firewall Audit
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewall appliances to create a next-generation security solution that extends across your on-premises and cloud-based assets and guards all users anywhere with any device.
ASA Firewalls Integration Support
Cisco ASA Configuration Consultants
Progent's Cisco-Certified network consultants provide experienced PIX Firewall consulting services covering architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and software policy enforcement, mutlivector threat security, and safe connectivity services. Extending from compact, plug-and-play desktop devices for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible level of security, performance and availability for information environments of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver an array of integrated security and connectivity services, including advanced application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and extensive administrative solutions. Progent's Cisco experts can show you how to select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Consult Solaris
Sun Solaris Setup and Support
If your business network mixes Solaris platforms with Windows, Progent can assist you to integrate your IT resources into a unified environment that allows all your operating systems to coexist for easy administration, transparent information exchange, high availability, superior throughput, and tight protection. Progent's Solaris and Microsoft Windows integration assistance services include IT infrastructure configuration and support, consulting for Windows services for UNIX, online server monitoring and management, remote network help and troubleshooting, in-person technical support, and Help Desk Call Center services.
VMware NSX and SRM Professionals
VMware vRealize Orchestrator vRO Consulting
VMware's NSX network virtualization platform allows you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high level of automation regardless of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager supports automated disaster recovery, application mobility, and non-disruptive site migration, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly recover the entire virtualized network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help you to design, deploy, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.
Specialist Microsoft Exchange Server Migration
Exchange Server Migration Consultancy
Progent can provide expert help for each phase of your Microsoft Exchange Server 2010 upgrade including end-to-end project management services, site analysis, project design and documentation, cost estimates of all new software and hardware needed, recommended sourcing, system testing at customer site or at Progent's testing facility, setting up temporary coexistence of Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, deactivating the previous system, and training for client's support group and users.
Meraki 802.11ac Access Point Technical Consultant
Meraki Technology Consulting Services
Progent's Meraki wireless AP consultants offer remote and on-premises support to assist businesses of any size to plan, install, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to configure and manage Meraki-based wireless infrastructure for sites that range from a teleworker's home or a branch office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco technology such as switches, routers and ASA firewalls to create a cohesive network infrastructure that delivers identical access, responsiveness, security, ease of management and availability for wired and wireless clients regardless of their location or computing device.
SMS Migration Online Support Services
SMS Server 2003 Migration Support
Microsoft Systems Management Server offers added functionality for change and configuration management of Windows-based systems through SMS Feature Packs. Feature Packs lower the overall administrative costs of managing and configuring software products by making it simpler to copy system images, manage mobile devices, and operate management tools. In addition to advising you about techniques to save management expenses by deploying Microsoft SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and perform IT tasks involving areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can minimize spending and eliminate business disruption as you move to the latest operating systems and applications. Progent's wireless engineers can show you how to define efficient procedures and policies to manage handheld computers and intelligent mobile communication devices so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can help you develop a security strategy that includes policies, processes and technologies to keep your IT network protected.
Onsite Technical Support Unified Mobility Manager
Unified Mobility Support and Setup
Cisco Cisco Unified Communications Manager (CUCM), previously known as CallManager, is the core of Cisco's communications and collaboration platform. Unified Communications Manager and Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating with apps that include Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's CCIE-certified network consultants offer efficient and budget-friendly remote and onsite support to assist organizations of any size to build and maintain Unified CM deployments by providing Unified Communications Manager integration and troubleshooting services that add optimum productivity. Progent's consultants can assist with any aspect of Unified Communications Manager support and troubleshooting in areas such as integrating Cisco VoIP phones and Video phones, designing dial plans, setting up SIP connections and PSTN calling, deploying ISR G2 routers with CUBE support, designing Cisco UCS server failover solutions for high availability, capacity planning, and integration with Microsoft Exchange Server.
Egregor ransomware recovery Engineer
Avaddon ransomware recovery Professionals
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to contain the progress of an active ransomware attack. Call 800-462-8800
MSP360 Server Backup Remote Support
Support MSP360 Backup
Progent's data protection experts can assist your company to create, deploy and troubleshoot a backup solution based on MSP360 technology. MSP360 enables file or image-based backup/restore for virtual machines and physical computers, supports all popular public clouds, and permits businesses to create a data protection solution with a minimal Recovery Time Objective (RTO) and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to protect against data loss resulting from user miscues, computer glitches, malicious insiders, and external attacks such as ransomware.
Microsoft Operations Manager Online Support
Computer Consultant Network Monitoring
Remote 24x7 network monitoring, automated alerts, and periodic reports are crucial to maintaining the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of all sizes can get a degree of network stability that was once limited to enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost services created to help your company to identify and resolve a an array of network problems before they get big enough to disrupt productivity.
Support and Integration MobileMe
macOS and OS X IT Consultant
Progent's experts can provide Mac users a variety of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Entourage and email expertise, security services, and custom education. Progent can assist businesses to upgrade to macOS from OS X or earlier versions of OS X and Progent can provide help with Apple macOS and Mac OS X application software. Progent can also help your business with Apple iPhone support and iPad synchronization, or moving to Apple's iCloud services. For business networks built solely on Mac OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of planning, configuring and maintaining a network environment that is available, safe, fast and able to achieve your company's objectives.
Open Now Microsoft Exchange 2013 Integration Information Technology Consulting
Exchange 2013 DAG Consult
Exchange Server 2013 includes major enhancements to the functionality of Exchange Server 2010 and introduces powerful innovations plus a redesigned structure. These improvements favorably impact key facets of IT such as ease of administration, high availability (HA), compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the possible business benefits of upgrading to Exchange 2013, create an efficient validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and support and management for Microsoft Exchange 2013.
Cybersecurity Organizations Trend Micro
VPN Security Technology Consulting Services
Progent provides organizations of any size expert support for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security companies including Palo Alto Networks, Check Point Software, Juniper Networks, Fortinet, and Symantec. Progent can help you create a detailed security plan and choose the right technologies from a variety of suppliers to support your security goals while sticking within your budget limits.
Technician Cisco Firewall
Cisco Switch Network Support Company
Progent can provide fast online access to Cisco-certified CCIE network infrastructure consultants. Progent's CCIE engineers can connect to your environment using advanced remote diagnostic tools to deliver quick and economical troubleshooting and repair of critical network infrastructure issues.
Microsoft SQL Server 2012 Online Technical Support
Microsoft SQL Server Remote Troubleshooting
Progent's Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the speedy development of advanced business applications that offer your business a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and beyond the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.
On-site Support Remote Workforce IP Voice
Offsite Workers IP Voice Professionals
Progent can assist small and medium-size businesses to implement VoIP solutions to give their at-home employees the advantage of transparent extensions of the company phone network.
Cloud Backup Security Support
Cloud Backup Security and Compliance Specialists
ProSight Data Protection Services ECHO from Progent provide small and mid-sized businesses an affordable and fully managed solution for secure backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates your backup processes and enables rapid recovery of critical files, apps and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information.
NinjaOne Automated Server Management Support Services
Top ProSight NinjaOne Patch Management Information Technology Consulting
ProSight LAN Watch is Progent's server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system operating efficiently by checking the state of vital devices that drive your network environment. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT management staff and your assigned Progent consultant so any looming problems can be resolved before they can disrupt productivity.
Support Outsourcing IP Endpoints
Cisco VoIP Phones and Unified CM Support and Integration
Progent's Cisco CCIE-certified network infrastructure experts offer high-level support services for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.
Live Communications Server 2007 Consulting
Live Communications Server Support and Help
Microsoft Communications Server provides IM and Real Presence in a scalable, world-class solution offering enhanced protection, transparent integration with popular Microsoft products, an extendable, standards-based development environment, and support for regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated operational efficiencies, increased individual productivity, and better intellectual property security with this easy-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server require extensive planning and consideration before installation. Progent's Microsoft-authorized consultants can deliver the expertise needed to deliver all the advantages of Microsoft Office Communications Server across your whole organization.
OS X Specialists
Apple OS X Tiger Troubleshooting
Progent's consultants offer Mac users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac integration with Windows networks, Entourage and Exchange Server help, security services, and one-on-one education. Progent can assist clients to upgrade to macOS from OS X or earlier versions of Apple OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For business networks built exclusively on Apple macOS or OS X or for networks with a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and supporting a network environment that is available, safe, fast and aligned with your company's business goals.
Cisco VoIP Phones and IM Help and Support
IP-PBX Integration Services
Progent's CCIE-certified networking experts can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help you to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Consulting Services CISSP Certified security Systems Engineer
CISSP Certified Cybersecurity Auditor Consultant Services
Progent's CISSP-premier network security experts can assist businesses of any size with any aspect of IT security. Progent can help implement efficient security systems that protect a small business from advanced threats or Progent can plan, deploy, and monitor a comprehensive security environment for hybrid enterprise networks that support onsite, online, and mobile users sharing network resources spread over a mix of physical sites and various clouds.
Consultancy Office Word debugging
Office Word for Android Consultant
Progent's certified Microsoft Office Word and Microsoft 365 Word experts can provide a broad range of affordable remote support services to help your organization to manage and troubleshoot your current Microsoft Word solution or assist you to migrate to a current release of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, isolating and resolving compatibility problems between various versions of Word, interfacing Office Word with different Microsoft Office apps such as Office Excel and Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud access, security consulting, smart phone and tablet integration, and remote training customized for individuals or groups.
Software patch management Consultant
24x7x365 Consultant Services iOS patch management
Progent's managed services for software and firmware patch management offer businesses of any size a flexible and affordable alternative for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, endpoint devices printers, network appliances like switches and Wi-Fi APs, and IoT devices like alarms and robotics.
Azure cloud migration Expert Development
Azure Resource Manager Consult
Progent can assist you with any aspect of Microsoft Azure integration such as requirements definition, prerequisites assessment, solution design, pilot testing, implementation, automated management, performance tuning, software license controls, disaster recovery strategies, security planning, and compliance validation. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so your users can securely connect to Azure resources, and Progent's Microsoft-certified consultants can assist you integrate critical Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL and Skype for Business. Progent can also assist your organization to set up a hybrid cloud environment that seamlessly integrates on-premises datacenters with Azure-based services.
Windows Server 2012 R2 Multitenancy Onsite Technical Support
Windows 2012R2 Computer Engineer
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management staff, develop a corporate-wide security strategy, automate IT management, assist with creating applications, and build and test a disaster recovery/business continuity plan.
Microsoft Dynamics GP Migration Planning Consult
Dynamics GP Migration Professional
Progent's consultants have delivered support for Microsoft Dynamics GP and Great Plains software for more than two decades and Progent has delivered integration, software development, education, and debugging since the platform's original release. Progent can provide advanced expertise for upgrading out of date Dynamics GP/Great Plains ERP systems. Progent can assist your business to design, validate, and carry out an efficient upgrade from a a legacy version to the newest release of Microsoft Dynamics GP.
Support for IT Service Firms Help and Support
Emergency Consulting for Service Firms Support and Integration
Progent's Support for IT Service Organizations lets you use Progent's consulting experts under your own service brand as a transparent extension of your network consulting team.
Ryuk ransomware recovery Professionals
Ryuk ransomware data recovery Consultant
Progent's seasoned ransomware recovery experts can assist your business to restore a network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky.
Online Help Windows 2000
24x7x365 Microsoft Windows 2000 Online Technical Support
Progent's certified Windows 2000 consulting staff can show you how to optimize the capability of your current Windows 2000 Servers and can streamline network administration, provide tech support and repair, and enhance security. Progent can also show you how to design, justify, and execute a strategy to migrate from Windows Server 2000 to Windows Server 2003. Progent is expert in setting up pilot programs to eliminate the technical risk involved with moving to Windows 2003 Server by uncovering possible hardware and software compatibility problems.
MSP360 Server Backup Consulting Services
MSP360 Ultimate Backup Online Consulting
Progent's data protection experts can help your company to design, implement and troubleshoot a backup/restore plan built around MSP360 software. MSP360 offers file/folder or image-based backup/restore for virtual machines and physical computers, supports all popular public clouds, and permits you to build a data protection ecosystem with a low Recovery Time Objective (RTO) and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup environment to protect against data loss resulting from user mistakes, system errors, malicious insiders, and external assaults such as ransomware.
Case Study Proxim Tsunami Wireless
Case Studies Proxim Tsunami Wireless
Progent delivered a wireless integration environment that allowed a school to improve efficiency and eliminate the recurring expense of a dedicated link. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim wireless bridge is intended for connecting separate locations as far as 2.5 miles apart and can reach even greater ranges. This wireless alternative provided improved performance and dependability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it offered protection against local interference.
Top WiFi 6/6E Management Specialists
802.11 Wireless LAN Network Consulting
Progent can show you how to design, configure, manage, monitor, and troubleshoot a viable Wi-Fi LAN infrastructure, recommend appropriate products, and configure access points, wireless bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you build a thorough 802.11x system security strategy that is well aligned with the security plan for your entire business network.
SCCM 2016 Consultant Services
Expert Microsoft Certified SCCM 2016 Asset Management Professionals
Configuration Manager 2016 automates software deployment across multiple sites, simplifies security and compliance settings management, inventories network resources, protects against corporate data leakage, provides health monitoring, enables safe self service, and delivers a single point of control for administering mixed-operating system networks running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration experts can assist you with any aspect of planning, installing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid environments.
Consultancy Microsoft Entra Hybrid
Microsoft Azure cloud integration Programming Firm
Progent can help businesses of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and lower hardware expense. Microsoft Azure offers a comprehensive library of cloud services and Progent can assist you to understand the benefits and limitations of various cloud computing architectures you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and on-premises applications and network infrastructure and make sure you sidestep the common mistakes small organizations make when moving to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to integrate Apple iOS devices and Google Android smartphones and tablets.
scom 2016 Operations Management Suite integration Remote Troubleshooting
Biggest scom 2016 Exchange Server integration Online Consulting
System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and maximum uptime for critical workloads by offering centralized, cross-platform monitoring of IT infrastructure deployed throughout local datacenters and private and public clouds. Progent's consulting group offers world-class online and onsite expertise to assist businesses of any size to design, implement, optimize, enhance and troubleshoot Operations Manager 2016 deployments. Progent can help your company to move to SCOM 2016 from earlier releases or from other monitoring platforms, or combine multiple monitoring tools into a cohesive IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Technology Consultant Work at Home Integration
Top IT Outsourcing Repairing
Progent's IT outsourcing services provide budget-friendly computer support for small companies. Whether it includes planning system infrastructure, setting up an internal Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or building an on-line business solution, outsourcing your IT technical services can reduce expenses and minimize risks, permitting IT service expenses to grow in a more moderate and controlled manner than is feasible by assembling a large, knowledgeable internal IT staff. Progent's Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and highly available system architecture for your critical applications powered by Windows.
Consultancy Blackberry
Windows Mobile Support and Integration
Progent's consultants offer experience in a variety of disciplines related to mobile connectivity including network architecture, Activesync, wireless security, mobile email, Windows Mobile, RIM Blackberry, and mobile application programming. Progent's certified professionals can save your business work and money by using their wireless expertise to help you select and integrate wireless access technologies that make sense for your business. Progent can also tune your IT architecture so that mobile PDAs perform better.
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