Urgent Online Technical Support for Barueri-Alphaville São Paulo UNIX or Linux NetworksFor small businesses located in Barueri-Alphaville São Paulo, Progent offers support for computer systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a mix of UNIX and Windows platforms. Progent has delivered remote support to businesses in all 50 states in the U.S. (See Progent's client testimonials). Progent also offers the expertise of CCIE-qualified engineers for complex infrastructure problems, plus the services of CISSP and CISM-certified security consultants to handle high-level security design and business continuity planning.

Progent's online technical support services offer excellent leverage due to the fact that they have the real-world experience and the advanced tools to resolve the majority of information system issues rapidly. Efficient support reduces immediate expenses since service calls take up a smaller number of billable consulting minutes. Remote help also avoids the cost of sending an engineer to your location. Your company benefits additionally in incidental costs by reducing or avoiding network downtime and related costs stemming from business disruption, disgruntled clients, unproductive workers, and de-focused management.

Progent's billing policy for remote help is structured to get the most out of your IT service dollar. Progent charges by the minute for telephone-based consulting, so you pay just for the support that you actually get. In contrast to typical remote service firms, Progent requires no startup fee or minimum fees. Progent's one-minute granularity and clean policy for billing eliminate scenarios where speedy. minor solutions manage to turn into big invoices. Progent's penchant for dealing with problems quickly translates into your company spending less cash.

Progent's Online Service Tools
Over the years, Progent has developed an array of customized technologies and field-proven processes that permit the maximum level of effectiveness for remote engineering help and repair for small and midsize business IT networks. Progent provides secure Virtual Private Network support for VPN gateways from multiple leading companies such as Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Protected VPN access permits the consultants of Progent's online support team to link to your company's network without compromising system security.

Progent's sophisticated service reporting system keeps comprehensive histories for the support that Progent's customers have received. Progent's team service personnel have access to the records of assistance provided to every Progent customer by any Progent consultant. This history of anomalies and responses is structured as a readily exploitable proprietary database that permits Progent's online support experts to communicate their knowledge with the whole team to ensure that the quality of Progent's support services grows daily. Progent's high-level certifications and close relationships with major technology companies including Cisco and Microsoft permit access to additional vast support databases and allow quick access to vendors' internal product engineers so Progent's remote service experts are able to find the most efficient resolutions quickly.

Get Online UNIX, Linux, Sun Solaris, or macOS and OS X Network Assistance from Progent
To access Progent's phone services in Barueri-Alphaville São Paulo or to find out additional information about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If your company has an urgent need for network help, go to Immediate Urgent Support.

Remote Technical Support Services Offered Progent
Progent's online consulting engineers have advanced credentials in a comprehensive array of disciplines. This broad scope of technical skills allows Progent's consultants to resolve almost any crisis that may take place in a small or midsize business network. Certificates held by Progent support experts in UNIX/Linux technologies include Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Cisco credentials awarded to Progent service consultants include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.

To provide assistance to clients with multi-operating system environments, Progent also provides access to engineers who have high-level Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security experts include Certified Information Security Manager (CISM) Engineers, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.

Online technical support services Offered by Progent to clients in Barueri-Alphaville include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote support services cover a wide array of computer technology such as network architecture, email solutions, network and operational security, UNIX and Windows coexistence, VMware products for server hardware economization and simplified administration, and transitioning from legacy applications to the latest MS Windows or Linux-based solutions. Progent's group-oriented approach to solving technical issues promotes fast escalation, if necessary, to engineers with task-relevant experience to tackle complex scenarios. This expedites repair of critical problems, reduces lost productivity, and cuts support costs.

    Progent's UNIX and Linux consultants can offer urgent remote help for resolving anomalies affecting UNIX/Linux networks based on leading variants of UNIX including:

    Important Linux variants for which Progent can provide expertise include:
    • RedHat
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Talk to a Cisco Certified Internetwork Expert (CCIE) for High-level Network Problem Solving
    Cisco CCIE Engineers for Barueri-Alphaville São PauloThe Cisco Certified Internetwork Expert credential is the premier accreditation for networking engineers, and validates a person's technical skills at the master level. Cisco qualified CCIEs can handle even the most difficult problems encountered in network design, integration, management, protection, and repair. CCIEs operate with the highest priority with Cisco's internal product support engineers in analyzing problems with IOS Software network management utilities and coming up with workarounds or locating program patches. Cisco CCIEs represent an excellent cost-effectiveness because their broad experience enables them to resolve the most difficult problems rapidly. In typical cases, less qualified engineers can struggle for hours or even days with identical tasks that a CCIE can fix in minutes. Few support organizations make CCIEs available to help small and mid-size businesses. Progent can provide quick telephone contact with a CCIE so you can receive immediate assistance for complex network issues that are crippling business efficiency but are not within the experience of your local IT support personnel. Progent's Cisco-qualified CCIE engineers can tie into your network by means of sophisticated remote support technology in order to provide fast, safe, and affordable diagnosis and repair. Progent's Cisco-qualified CCIEs can provide assistance with the complete line of Cisco's market leading selection of connectivity products such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, secure broadband and integrated services (IS) routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, VoIP phones and systems, Catalyst family switches, as well as VPN products.

  • Certified MS Windows Support
    Windows Experts for Barueri-Alphaville São PauloProgent's Microsoft-certified remote service professionals can deliver computer system troubleshooting and consulting help for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting engineers who can help you with a broad variety of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange 2019 deployment, MS Exchange 2016 planning and deployment, Exchange Server 2013 configuration, Microsoft Exchange Server 2010 monitoring and support, SharePoint 2016 migration consulting services, SharePoint Server 2019 planning and integration, Microsoft Teams configuration help, Microsoft Skype for Business planning and deployment support, Microsoft Lync Server 2013 integration and Microsoft Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 management and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring and reporting, Project Server and Server Online planning, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

    Progent also can deliver a wide array of online PC desktop support and troubleshooting services such as Windows 7 integration, preparing for to 64-bit workstation software, integrating Microsoft Office 2010, and streamlining PC desktop image creation.

  • CISSP, ISSAP, and CISM Premier Network Security Engineers
    CISSP Certified System Security Specialists for Barueri-Alphaville São PauloProgent's qualified CISSP and ISSAP network security engineers can provide a range of system protection services that can improve the immunity of your UNIX, Linux, Solaris, Apple Mac or Microsoft Windows environment against assaults or help your company to recover quickly following a damaging breach. Security services offered by Progent cover thorough security evaluation using tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Metasploit and Netcat; fast recuperation from virus and worm assaults; integrating firewalls; building safe mechanisms for remote and mobile communication; defending your email system from viruses, spam and directory harvest attacks; and managing round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online consulting support to help companies of all sizes integrate their information networks with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to plan and administer hybrid ecosystems that can include Windows and Linux systems and apps in either cloud-based solutions or in hybrid architectures that seamlessly combine on-premises resources along with public cloud services. To help you to integrate cloud services with networks, Progent can provide a range of public cloud migration services such as Microsoft 365 integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud integration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration consulting. Progent has more than 20 years of background delivering advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Special Consulting Programs Offered by Progent
Progent offers the skills of seasoned online consulting experts for special projects that small companies frequently need. Progent's charges for longer-term development or consulting projects are set based on the level of expertise of the engineers required. Progent's experience with these important areas of computer technology enables clients to complete critical initiatives within budget and on schedule. Progent's project-based remote consulting services include:
  • Help Desk Call Center Expertise
    Progent's Call Center programs for small businesses with environments based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Call Center operations consulting. Progent's Standard Help Desk services are ideal for small companies who don't have the budget to assemble and manage an in-house Call Center but who want quick access to an effective Help Desk with professional telephone support as well as the in-depth expertise to escalate the most challenging problems to high-level engineers.

    Progent's Co-managed Help Desk services allow your business to share the load for Help Desk support seamlessly between your in-house IT staff and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around the top PSA tool for handling service requests, ticketing, responsibility, progress tracking, and metrics.

    Progent's Help Desk consulting support can assist you in creating an efficient new Help Desk or improving your existing organization, evaluating or customizing Help Desk Call Center software to address the particular demands of your business, or providing occasional phone support personnel to work with your existing Call Center team to deal with unusually busy situations like software transitions, mass updates, or rolling out new business software.

    Progent's Call Center staff of veteran network professionals provides your workers in Barueri-Alphaville São Paulo fast communication with a dependable network service group with years of background providing phone help and online repair service for IT systems based on UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft products. Progent's charter is to earn the Help Desk the reputation as a significant contributor to company success, and Progent's aim is to solve and not just record IT problems.

  • Applications Services: Education, Customization, and Troubleshooting
    Progent's Applications Consulting staff can supply phone-based professional consulting expertise and education in key business application areas including Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management. Progent also can deliver expertise, custom programming, and education for Microsoft business applications such as Microsoft CRM, Office Project, Microsoft Office Word, and Microsoft Office Excel. To learn more information concerning Progent's consulting, programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

    Progent's Mac consultants can promote the imaginative facets of Macintosh systems by delivering phone-based help support and education in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Macintosh creative tools such as Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and Adobe After Effects. Progent's Mac specialists can also assist you with common jobs such as capturing or digitizing audio or video or integrating an audio/video production lab.

    Remote Network and Server Monitoring Services
    Progent can provide businesses in Barueri-Alphaville São Paulo remote network monitoring services based on MS System Center Operations Manager IT infrastructure monitoring and reporting, adapted by Progent for your business so that your IT maintenance is proactive and automated. By exposing potential trouble spots before they grow into downtime, system monitoring can head off inconvenient and costly service crises. Progent can also utilize system monitoring utilities such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX/Linux, Solaris, or Apple macOS and OS X systems, Microsoft networks, or systems that incorporate a variety of platforms.

How Your Barueri-Alphaville São Paulo Company Can Contact Progent's Online Service Professionals
To get in touch with Progent about emergency phone-based assistance with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Emergency Online Support, call 1-800-993-9400, or see Contact Progent.

São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.

Onsite IT Consulting
Progent locations in São Paulo Metro

City Address Phone Link
Barueri-Alphaville Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
+55 (11) 3181 7794 Barueri-Alphaville Network Support Services
Campinas R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
+55 (19) 3500 2542 Campinas Network Support Services
Guarulhos R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
+55 (11) 3181 7402 Guarulhos Network Support Services
Jundiaí R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
+55 (11) 4230 0538 Jundiaí Network Support Services
Santos Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
+55 (13) 4040 4457 Santos Network Support Services
São José dos Campos Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
+55 (12) 3600 2496 São José dos Campos Network Support Services
São Paulo R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
+55 (11) 3197 4346 São Paulo Network Support Services
Sorocaba Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
+55 (15) 3042 0807 Sorocaba Network Support Services

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    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales, merchants can expand their market, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and get to market quickly.

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    Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older release of Windows. Online and on-premises assessment and migration support for Windows 10 offered by Progent include Return on Investment estimates, project management, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter access, data and identity security, streamlined provisioning and administration, infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and ongoing technical help.

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    In performing consulting projects for enterprise customers, Progent follows a phased approach driven by defined milestones so as to achieve financial, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Methodology utilizes industry project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture proposals, test models, design tuning, and professional implementation. All facets are recorded to make available a detailed description of IT services performed and to help in ongoing system support.

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  • Onsite Technical Support Windows Server 2022 and SQL Server
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    Progent's Microsoft Gold-certified Windows Server 2022 experts can assist your organization to plan and implement a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-based Windows Server Online with a self-hosted installation of Windows Server 2022.

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  • Network Consultant VPN
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    Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company deploy and maintain Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are easy to administer and offer the flexibility to expand with your changing business requirements. Progent's Cisco-Premier network experts support Cisco's complete line of hardware and software aimed at eliminating data theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can show you how to deploy Cisco technology to get safe access, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control foundation for user certification, authorization, and accounting from a graphical Web interface.

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    Nagios and MRTG are useful, license-free monitoring tools that run under the Linux OS and can be deployed to analyze UNIX/Linux networks, Windows systems, or multi-OS environments where Linux and Windows coexist. The Nagios monitor allows network managers to track system services such as SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you graph the bandwidth through SNMP-enabled network devices including processors, routers, and switches. Progent's network monitoring experts can show you how to use both these utilities to streamline and troubleshoot your computer network.

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    Cisco's Catalyst wireless controllers streamline the administration of Wi-Fi LANs by unifying the configuration and management of wireless access points, tuning wireless throughput by limiting the impact of RF congestion, improving Wi-Fi uptime with rapid auto-failover, and hardening data security by identifying cyber threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco Wi-Fi controllers to manage wireless LANs of all sizes. Progent can assist you to administer and troubleshoot your existing Cisco Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller solutions.

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    Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and streamlines management through integration with Active Directory. Lync 2010 can also cut expenses by eliminating VoIP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified IM and Presence consultants offer remote and onsite support services to help your company to maintain and repair your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync to Skype for Business, which is the renamed and revamped release of the product family. Progent can also help you to plan and carry out a smooth Skype for Business migration.

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    The Certified Information Systems Auditor accreditation is a globally recognized achievement that indicates mastery in information system security auditing. Certified by the American National Standards Institute, the CISA credential has consultants pass an extensive test administered by the ISACA professional association. Progent can provide the services of a CISA-Certified network security audit professional able to assist businesses in the fields of IS audit process, IT enforcement, systems and architecture lifecycle, IT support, protection of information resources, and business continuity preparedness.

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    Progent can provide remote and on-premises configuration, upgrade, programming, BI reporting for Microsoft Dynamics 365 Business Central/NAV.

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    Small to mid-sized businesses can now enjoy all the benefits of System Center Operations Manager and also have fast access to Progent's Microsoft Premier network consulting experts. With Progent's affordably priced network support packages, small organizations can select a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small business networks enterprise-class availability, security, and performance.

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    Progent's Microsoft-certified consultants can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, educate your IT management, staff, develop a corporate-wide security strategy, automate IT administration, assist with creating applications, and generate and validate a DR/BC plan.

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    VMware's NSX network virtualization technology enables you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the hardware making up the underlying IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can generate audit reports to confirm complete service recovery, validate SLAs and prove disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, configure, test and manage a DR system powered by VMware SRM and VMware NSX.

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    SQL Server 2014 includes significant enhancements in critical areas such as speed, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly with all workloads including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services including planning, configuration, administration, troubleshooting, and application development expertise to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.

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    ProSight Reporting is a growing family of real-time reporting utilities created to integrate with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent can provide cost-effective online support to help businesses of any size to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon S3 for expandable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to create all-cloud or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent offers as-needed consulting to help you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing to help you move to the Amazon AWS platform on schedule and on budget.

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    System Center Configuration Manager automates application and device provisioning at scale, simplifies compliance settings control, keeps track of network assets, protects against corporate data leakage, performs network health reporting, enables safe end-user self service, and offers a single point of control for administering mixed-operating system ecosystems based on on-premises, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud integration specialists can help you with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for local, cloud, or hybrid environments.

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    Cisco's security and offsite connectivity technology for small to medium sized businesses represent a complete range of manageable protection products to help safeguard your wired and wireless network infrastructure. Cisco's VPN line includes routers, firewalls, and VPN solutions. Progent's expert staff of consultants includes experienced specialists with Cisco's CCIE and CCNP qualifications who can assist your company to select Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that fit best with your business goals.

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    Progent's CISM-certified security consultants can show you how to secure your Mac network through expert services such as running security tests, clean up after virus and denial of service attacks, configuring firewalls, integrating secure remote and mobile access, deploying monitoring programs for defense against viruses, spam, and directory harvest attacks, and developing a comprehensive security plan adapted for the specific goals of your corporate network.

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