Fast and Affordable Online Support for Barueri-Alphaville São Paulo Computer Systems
For organizations located in Barueri-Alphaville São Paulo, Progent provides online technical support for networks powered by Microsoft Windows, Cisco, Apple macOS and OS X, or Linux/UNIX technology. Progent's Microsoft Certified consulting experts have delivered online support to companies in every state in the U.S. (Refer to testimonials from Progent's clients.) In addition, Progent offers the expertise of Cisco CCIE-certified engineers to handle challenging infrastructure problems, plus the services of CISSP-qualified security experts to handle high-level security architecture and diagnostic jobs.
Progent's remote technical support experts offer exceptional leverage because they possess the real-world experience and are equipped with the sophisticated technology needed to resolve most network problems quickly. This reduces direct costs because solutions require minimal chargeable minutes. Online help also avoids the expense of sending an engineer to your office. Your organization benefits additionally in indirect expenses by minimizing or avoiding system downtime and associated losses due to business disruption, disgruntled customers and vendors, idle employees, and distracted executives. Progent's extensive remote technical support expertise is especially helpful for businesses that depend on public clouds for critical network infrastructure or applications like Microsoft Azure, Office 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises IT support may not be an alternative.
Progent's billing model for remote help is structured to stretch your IT service investment. Progent bills by the minute for phone assistance, so you are invoiced only for the services that you receive. Unlike many online support organizations, Progent asks for no service activation charge or minimum job duration. Progent's per-minute granularity and clean model for billing save you from scenarios where fast repairs somehow end up as big bills. Progent's skill at solving technical issues efficiently means you spends less money.
Progent's Online Consulting and Technical Support Services
Over time, Progent has mastered a collection of optimized tools and field-proven methodologies which allow the maximum level of effectiveness for online technical support and troubleshooting for information systems of any size. Progent offers safe Virtual Private Network support for gateways from multiple leading vendors including Microsoft, Cisco, SonicWall and Checkpoint. Secure VPN technology permits the consultants of Progent's online support team to interface to your company's computer system without violating corporate security.
Progent's sophisticated customer support database system maintains comprehensive documentation for the support that Progent's customers have received. Progent's authorized service personnel have access to the details of assistance rendered to every Progent client by every Progent consultant. This archive of trouble tickets and repairs is stored as a quickly retrievable internal database that permits Progent's remote technical professionals to communicate their knowledge with the whole team to ensure that the value of Progent's support grows daily. Progent's advanced accreditations and close associations with important vendors such as Cisco and Microsoft open up additional extensive technical knowledge bases and permit quick access to vendors' in-house engineering staff so Progent's online consulting specialists are able to arrive at optimal resolutions quickly.
Online technical support services provided by Progent to businesses in Barueri-Alphaville São Paulo include:
Authorized Microsoft Windows Expertise
Progent's Microsoft-premier remote service experts offer computer system repair and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the assistance of support engineers who can assist you with a wide variety of technology support services such as
Windows Server 2019 migration,
Windows Server 2016 integration for hybrid systems, Windows Server 2012 R2 integration,
Windows Server 2008 R2 maintenance,
MS Exchange Server 2019 deployment,
Microsoft Exchange 2016 Server migration, Exchange 2013 consulting,
Exchange 2010 management,
SharePoint Server 2019 design and integration, SharePoint 2016 migration and hybrid integration expertise, Microsoft Teams migration expertise, Microsoft Skype for Business Server migration consulting, Microsoft Lync Server management, and Microsoft Communications Server upgrade,
Microsoft Forefront Threat Management Gateway administration and ISA Server 2006 maintenance, Microsoft SQL Server 2019 integration consulting, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) network monitoring and reporting,
Project Server planning,
Microsoft Access Programming,
SBS Server consulting, and
Windows Essentials cloud integration.
Progent in addition offers a wide range of cost-effective desktop consulting and support services to help you company to install, integrate, troubleshoot, and manage workstations and laptops based on Microsoft Windows. Progent's desktop support services cover areas such as offering Windows 10 integration assistance plus Microsoft System Center 2012 Configuration Manager design and deployment, Microsoft System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Microsoft Intune consulting to streamline the management of your desktops and cloud-connected tablets and smartphones.
Contact a Cisco CCIE for Complex Network Problem Solving
The Cisco Certified Internetwork Expert (CCIE) credential is the highest accreditation for network consultants, and certifies a consultant's networking skills at the expert level. Cisco CCIEs can handle the most stubborn issues associated with network infrastructure design, integration, maintenance, protection, and problem solving. CCIEs can cooperate with the highest priority with Cisco's in-house support staff in isolating problems with Cisco IOS network management utilities and coming up with alternate approaches or locating program updates. Cisco qualified CCIEs offer excellent cost-effectiveness since their depth of expertise enables them to fix problems quickly. In many cases, less qualified consultants can struggle for many hours or even days with the same problems that a Cisco-qualified CCIE can resolve in a few minutes. Progent's Cisco CCIE certified support experts can communicate with your network via sophisticated remote troubleshooting tools in order to provide efficient, secure, and economical diagnosis and repair.
São Paulo Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great São Paulo metro area.
Progent locations in São Paulo Metro
||Alameda Rio Negro, 1477, Alphaville Industrial
Barueri, SP 06454-040
|+55 (11) 3181 7794
||Barueri-Alphaville Network Support Services
||R. Rafael Andrade Duarte, 104, Nova Campinas
Campinas, SP 13092-180
|+55 (19) 3500 2542
||Campinas Network Support Services
||R. João Gonçalves, 484, Centro
Guarulhos, SP 07010-010
|+55 (11) 3181 7402
||Guarulhos Network Support Services
||R. Barão de Teffé, 160, Jardim Ana Maria
Jundiaí, SP 13208-760
|+55 (11) 4230 0538
||Jundiaí Network Support Services
||Av. Conselheiro Nébias, 754, Boqueirão
Santos, SP 11015-001
|+55 (13) 4040 4457
||Santos Network Support Services
|São José dos Campos
||Praça Chuí, 35, Vila Ema
São José dos Campos, SP 12243-380
|+55 (12) 3600 2496
||São José dos Campos Network Support Services
||R. Tenerife, 31, Vila Olímpia
São Paulo, SP 04548-040
|+55 (11) 3197 4346
||São Paulo Network Support Services
||Av. Dr. Afonso Vergueiro, 1749, Centro
Sorocaba, SP 18035-370
|+55 (15) 3042 0807
||Sorocaba Network Support Services
Progent's CCIEs offer help for the complete line of Cisco's popular family of connectivity appliances by delivering services that include:
CISSP and ISSAP Certified Network Security Engineers
Progent's qualified CISM and CISSP security and compliance consultants can provide a range of system protection solutions that can strengthen the immunity of your Windows, Apple macOS and OS X, Linux environment against assaults or help you to recover quickly following a damaging penetration. Security support services offered by Progent cover in depth network security and compliance audits utilizing tools such as GFI LANguard, AMAP Application Scanner, and software from Solar Winds tools and Hydra; quick recuperation from malicious assaults; configuring firewalls; designing safe techniques for remote and mobile connectivity; defending your messaging infrastructure against viruses, spam and DHA attacks; and initiating round-the-clock proactive monitoring.
Progent offers advanced online consulting to help organizations of any size connect their IT infrastructure with leading public clouds including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to design and manage cost-effective environments that support Windows and Linux systems and apps in both cloud-only systems or in hybrid architectures that utilize on-premises IT assets as well as public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of cloud migration support services that include Office 365 integration with on-premises installations of Exchange,
Azure hybrid cloud planning and deployment services, Amazon Web Services hybrid cloud solutions, Amazon Web Marketing Service (WMS) development and troubleshooting, and Google Cloud planning and integration consulting. Progent has over two decades of experience providing high-level consulting services remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
VMware Site Recovery Manager and NSX Consulting
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and verify a repeatable workflow for restoring applications and services quickly following a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for site recovery, updates and fixes and can generate reports to verify complete service recovery, validate SLAs and prove DR compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to plan, deploy, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager.
Progent's VMware vSphere experts offer in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for administering private and hybrid cloud solutions that provide maximum uptime, security, and application mobility. Progent also offers advanced VMware NSX consulting from a VCDX-NV certified network designer to assist your organization to create a fully virtualized Software Defined Data Center (SDDC) that can be set up or re-purposed instantly and managed with a high degree of automation regardless of the physical components making up the underlying network infrastructure.
UNIX/Linux, Sun Solaris, and macOS and OS X Support Services
Progent's UNIX, Linux consultants and Apple macOS and OS X specialists offer phone-based consulting services to address a broad array of information technologies such as system infrastructure, email solutions, network and operational security, plus UNIX/Linux and Windows integration. For server hardware consolidation and simplified management in environments that incorporate Linux-based systems and Windows, Progent can provide VMware consulting and Citrix XenServer expertise. Progent can also help with migration from legacy systems to MS Windows or Linux-powered environments. Progent's team-based methodology for solving network problems enables quick escalation, when required, to consultants with appropriate expertise to tackle complex scenarios. This accelerates repair of urgent problems, minimizes lost productivity, and lowers service costs.
Progent's UNIX and Linux consultants can offer emergency online assistance analyzing anomalies affecting UNIX, Linux, or Solaris networks powered by leading variants of UNIX including:
Mac OS X
IBM AIX Open UNIX
Silicon Graphics IRIX (SGI/IRIX)
Progent's ProSight Fixed-price Managed Services for Small and Mid-size Organizations
Progent offers a selection of budget-friendly, flat-rate services intended to enable small and medium-size organizations to utilize the same advanced technology deployed by some of the world's leading enterprises. The ProSight series of network management outsourcing services covers all key facets of information technology including email protection, security and compliance, automated backup and disaster recovery, infrastructure health monitoring, virtual server hosting, and IT resources documentation management. ProSight managed services include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection service that utilizes next generation behavior machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and email phishing, which routinely get by legacy signature-matching anti-virus products. ProSight ASM protects local and cloud resources and offers a single platform to automate the entire malware attack lifecycle including protection, infiltration detection, containment, remediation, and post-attack forensics. Key capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Email Filtering
Progent's ProSight Enhanced Security Protection services offer affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device control, and web filtering via leading-edge technologies incorporated within one agent managed from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for immediate action. Progent can also assist your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup and Recovery
ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid recovery of critical data, apps and VMs that have become lost or damaged due to component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's backup and recovery specialists can provide advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of leading information security companies to deliver centralized management and world-class security for all your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage space. Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your security perimeter. For more information, see ProSight Email Guard spam filtering and data leakage protection.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to diagram, monitor, optimize and troubleshoot their connectivity appliances such as routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept current, captures and displays the configuration information of almost all devices on your network, tracks performance, and sends alerts when issues are detected. By automating tedious management activities, ProSight WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, locating devices that need critical software patches, or isolating performance problems. Find out more details about ProSight WAN Watch network infrastructure monitoring and management services.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses advanced remote monitoring and management technology to help keep your network operating at peak levels by checking the health of critical computers that drive your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT management personnel and your Progent engineering consultant so all potential problems can be resolved before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring services.
- ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management Services
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re making enhancements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Learn more about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to get an unbiased assessment of the health of their information system. Based on some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified team of IT professionals, ProSight Network Audits show you how well the deployment of your essential network devices adhere to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory environment. Both also come with a year of state-of-the-art remote network monitoring and management. Advantages can include easier management, improved compliance with government and industry security requirements, higher utilization of network assets, quicker troubleshooting, more dependable backup and restore, and increased uptime. Learn more information about Progent's ProSight Network Audits IT infrastructure review.
The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief discussion with a Progent information assurance expert. The interview is intended to help assess your company's ability either to stop or recover rapidly after an assault by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information concerning your existing security profile and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can apply best practices to create an efficient security and backup/recovery environment that aligns with your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.
Additional Support Programs Available from Progent
Progent can provide the services of world-class remote consulting professionals for special IT programs. Progent's charges for longer-term development or consulting projects are determined based on the level of expertise of the consultants required. Progent's experience with these special areas of computer technology enables clients to execute major projects within budget and on schedule. Progent's project-based remote engineering services include:
How Your Barueri-Alphaville Business Can Contact Progent's Remote Service Professionals
Help Desk Call Center Support
Progent's Help Desk Call Center programs for companies with environments based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk Call Center services, co-managed Help Desk support services, and Helpdesk consulting.
Progent's Standard Help Desk Services provide smaller businesses an end-to-end service desk solution that handles all aspects of online desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Progent provides call desk services at a substantial discount from Progent's regular desktop service rates, and Progent offers the additional option of fast as-needed escalation to subject matter experts to handle the most problems.
Progent's Help Desk consulting support can aid you in creating an effective new Help Desk Call Center or enhancing your existing one, identifying or enhancing Call Center software products to address the particular needs of your business, or adding occasional phone support personnel to work with your internal Help Desk group during demanding events such as software transitions, mass upgrades, or rolling out brand new applications.
Progent's Help Desk team of experienced network experts offers your computer users in Barueri-Alphaville São Paulo rapid contact with an effective support resource with substantial background delivering telephone-based support and online repair service for computer environments based on Microsoft Windows, Cisco, Apple macOS and OS X, or UNIX/Linux products. Progent's concentration is to give the Help Desk recognition as a key driver of company performance, and Progent's aim is to resolve rather than simply record technical problems.
- Business Applications Support: Education, Custom Development, and Troubleshooting
Progent's Applications Experts staff provides phone-based and in-depth engineering support and education in specific application fields that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and training for popular Microsoft applications including CRM, Microsoft Project, Office 365 Word, and Office 365 Excel. To read more information about Progent's expertise, customization, and training services, refer to Progent's Applications Experts Services.
- Centralized and Streamlined Administration of Hybrid Cloud Networks
Microsoft System Center 2016 centralizes and automates the management of hybrid cloud networks through advanced integration with Windows Server 2016, Windows 10 clients; seamless management of multi-OS environments that incorporate Linux, Hyper-V and VMware; and better cloud support such as closer integration with Intune for iPhone and Google Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center 2016 consultants offer advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to plan and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from a previous release of System Center, or debug your System Center solution.
- Online Hybrid Network Monitoring and Reporting Services
Progent can deliver businesses in Barueri-Alphaville São Paulo online IT infrastructure monitoring and reporting by providing Microsoft System Center 2016 Operations Manager consulting and System Center 2012 Operations Manager (SCOM 2012) troubleshooting and support. Progent can configure Operations Manager to suit your business so your IT support is proactive rather than reactive. By detecting potential problems before they cause downtime, automated monitoring can head off disruptive and costly information system breakdowns. Progent can also utilize system monitoring tools like Nagios and MRTG to analyze UNIX, Linux, Sun Solaris, or macOS and OS X networks, Windows networks, or systems based on a variety of OS platforms.
To contact Progent about urgent online support with Microsoft, Apple macOS and OS X, or Linux computer systems, go to Progent's Emergency Online Help, phone 1-800-993-9400, or see Contact Progent.
For offices and new ventures in Barueri-Alphaville São Paulo, Progent's phone-based computer support engineers are ready to provide professional and economical IT help the instant your company needs it. More than a decade of providing online tech support has led to Microsoft Partner status for Progent's consultants and has helped Progent to acquire high-end troubleshooting capability and to fine tune remote connectivity tools to repair IT problems quickly while avoiding the cost and lost time that comes with on-site support calls.
Even if your Barueri-Alphaville office has a regular freelance consultant or employs an in-house organization that know how to deal with day-to-day computer problems, Progent’s Microsoft certified consultants can still provide a convenient and transparent remote expansion of your on-site resources for situations when your regular IT support personnel either lack the availability or the expertise to deal with sudden system crises or especially tough integration problems.
Advantages of Progent's Network Help for Companies in Barueri-Alphaville São Paulo
Progent's online network troubleshooting services allow your Barueri-Alphaville organization to realize the advantages of immediate, enterprise-level network support without the cost of maintaining a full-time IT staff. Your network will derive added business value by becoming increasingly reliable, productive, and protected. Benefits to your business include:
- Seamless remote extension of your local IT resources
With most offices in Barueri-Alphaville São Paulo, nearby network support providers, whether represented by outside consultants or an internal IT staff, can deal with typical network issues. On the other hand, IT crises sometimes spring up when local resources are too busy or unavailable, and some trouble may involve IT products that is unfamiliar to your onsite service personnel. In these instances, Progent's online service experts give you a convenient, fast, and budget-friendly solution to augment your regular help and to pass on useful knowledge to increase your ability to handle downstream issues locally.
- Reduced Reliance on Individual Consultants
For network maintenance, smaller offices commonly depend on independent freelance service providers. While independent consultants carry smaller overhead than larger consulting firms and can afford to charge marginally less, they are often stretched too thin, making it hard to respond quickly to urgent situations. If a freelance consultant is occupied with another customer, sick, on a trip, or in training, the lack of backup personnel may force your company to go without assistance during an emergency. As your company grows, system downtime and trouble with vital applications are more expensive. The money you thought you were saving on a freelancer can be consumed quickly by reduced productivity. Progent offers a ready source of reserve support experts to make sure your network remains up and running.
- Create a Scalable Basis for Smooth Expansion
Companies often begin with an IT architecture created on a shoestring budget. Lacking a robust framework, band-aid fixes can get piled on top of an unstable foundation. When a company grows, stability and scalability issues can hinder the productivity of the business. Such badly built systems need careful analysis, smart long-term planning, and broad-based IT knowledge to upgrade to a system infrastructure able to provide the stable foundation to handle current business requirements and ease downstream growth.
- Interact with Problem Solvers Instead of Technology Resellers
Smaller businesses require advice and technical training to navigate through an ever more complicated maze of product options available for promoting business success and enhancing efficiency. They hardly need a computer engineer who is trying to resell a specific vendor's technology. Network consulting and product sales can lead to a situation where the recommended
solution is designed around a predetermined product instead of the genuine needs of a business. Progent eliminates these dilemmas by offering only services instead of products. This enables Progent to align technical consulting with the best interests of clients.
What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner consulting company and Progent's number of employees, depth of technical expertise, refined remote support tools, and familiarity with enterprise networking enable businesses to avoid the pitfalls of exclusive dependence on smaller service organizations, independent freelance consultants, or over-stretched in-house resources.
Progent stands out by providing:
How Does Our Company Start Receiving Online Technical Support from Progent?
- Certified Knowledge of Microsoft's Entire Range of Server Platforms
Progent can provide world-class expertise for Microsoft’s leading server platforms with services that include Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows 2012 R2 Server migration and deployment consulting, Windows Server 2008 R2 upgrades, Windows 2003 maintenance, MS Exchange 2019 integration, MS Exchange 2016 Server planning and deployment, Exchange Server 2013 consulting, Microsoft Exchange 2010 Server management, Exchange Server 2007 and Exchange Server 2003 moves, plus Microsoft SQL Server 2019 hybrid integration consulting, MS SQL Server 2017 migration, SQL Server 2016 integration, SQL Server 2014 support, and SQL Server management support.
- Value Pricing
Progent's pricing model is to charge for remote support and in-person help by the minute. As a result, you owe exclusively for delivered support. Progent does not impose a higher rate for after-hours or priority support, and within California or in areas where Progent offers in-person support, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no startup fee and requires no retainer for support services provided during normal business hours. Many service organizations impose substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for quick repairs so you will not be forced to permit minor problems to fester.
- Information Transfer
Progent practices knowledge transfer from Progent's consultants to clients. By educating customers to handle problems that are within their scope, Progent can focus on providing hard-to-find skills where Progent has little competition. Businesses who utilize familiar independent service providers or who employ in-house support staffs benefit when Progent transfers information about new technology and proven methodologies to make their networks more reliable, protected, and productive.
- 24x7 Network Monitoring with MS Operations Manager
Progent is one of the few support firms to provide 24x7 remote tracking services powered by MS System Center Operations Manager. MS System Center Operations Manager causes your network maintenance to be anticipatory instead of reactive. By anticipating possible problems before they cause downtime, system monitoring can save your information network from painful and expensive service losses.
To get started with Progent's online help services or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for IT help, go to Immediate Online Support.