Fast Online Help for Barueri-Alphaville São Paulo IT Networks
Fast Phone Support for Barueri-Alphaville SystemsFor businesses in Barueri-Alphaville São Paulo, Progent provides remote technical support for computer systems powered by Microsoft, Cisco, Apple macOS and OS X, or Linux platforms. Progent's Microsoft Certified consulting experts have delivered remote support to businesses in every state in the U.S. (Refer to recommendations from Progent's customers.) Progent also can furnish the consultation services of Cisco CCIE-qualified engineers to handle challenging networking problems, as well as the assistance of CISSP-certified cybersecurity experts to handle advanced security design and diagnostic jobs.

Progent's online technical support engineers offer exceptional value due to the fact that they possess the practical experience and have access to the sophisticated tools necessary to solve most information system issues quickly. Efficient support reduces direct costs because service calls use up fewer chargeable minutes. Remote help also eliminates the cost of sending an engineer to your site. Your company saves additionally in indirect costs by minimizing or eliminating network downtime and associated costs stemming from business discontinuity, upset clients, idle employees, and distracted management. Progent's extensive online technical support know-how is especially valuable in environments that rely on public clouds for critical network infrastructure or applications like Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where on-premises tech support may not be an alternative.

Progent's billing model for remote support is structured to stretch your network support investment. Progent bills by the minute for phone consulting, so you are invoiced just for the services that you actually get. In contrast to typical remote service organizations, Progent imposes no service activation surcharge or minimum payments. Progent's one-minute billing unit and simple policy for pricing do away with scenarios where fast fixes manage to end up as large bills. Progent's penchant for solving technical issues quickly means you spends less cash.

Progent's Online Consulting and Troubleshooting Services
Over the years, Progent has fine tuned an array of optimized tools and proven methodologies that ensure the maximum degree of efficiency for online technical support and troubleshooting for computer systems of all sizes. Progent offers protected Virtual Private Network support for gateways from multiple leading companies such as Microsoft, Cisco, SonicWall and Checkpoint. Protected VPN access permits the experts of Progent's online support team to communicate with your environment without compromising corporate security.

Progent's proven technical support database application maintains extensive documentation for all support that Progent's customers have been provided. Progent's team engineers have access to the details of all help delivered to each client by any consultant. This database of trouble tickets and fixes is organized as a conveniently accessible support database that permits Progent's remote technical engineers to share their knowledge company-wide to ensure that the efficiency of Progent's support services improves over time. Progent's extensive list of certifications and working associations with key industry leaders such as Cisco and Microsoft open up other massive support knowledge bases and allow fast response from vendors' in-house support staff with the result that Progent's online service experts can find the most efficient solutions quickly.

Remote technical services available from Progent to clients in Barueri-Alphaville São Paulo include:

Progent's ProSight Subscription-based IT Services for Small and Mid-size Organizations
Progent offers a selection of affordable, flat-rate services designed to enable small and medium-size businesses to benefit from the same advanced IT solutions used by some of the industry's top enterprises. Progent's ProSight suite of IT management outsourcing services addresses all critical facets of modern networking such as email content filtering, security and compliance, automated backup and disaster recovery, network infrastructure health monitoring, VM hosting, and network resources documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes cutting edge behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely escape legacy signature-matching AV tools. ProSight ASM protects on-premises and cloud-based resources and offers a single platform to automate the complete threat progression including protection, detection, containment, remediation, and forensics. Key features include single-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Exchange Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth security for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device control, and web filtering through leading-edge technologies incorporated within one agent managed from a unified control. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with government and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also assist your company to set up and verify a backup and restore system such as ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange email filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has worked with leading backup technology vendors to create ProSight Data Protection Services, a portfolio of subscription-based management offerings that deliver backup-as-a-service (BaaS). ProSight DPS products automate and track your data backup processes and enable non-disruptive backup and fast restoration of important files, apps, system images, and virtual machines. ProSight DPS helps your business recover from data loss resulting from hardware breakdown, natural calamities, fire, malware like ransomware, user error, malicious employees, or application glitches. Managed backup services available in the ProSight Data Protection Services portfolio include ProSight DPS Ataro VM Backup, ProSight Ataro Office 365 Backup, ProSight ECHO Backup using Barracuda purpose-built hardware, and ProSight DPS MSP360 Cloud and On-prem Backup. Your Progent consultant can help you to determine which of these managed backup services are most appropriate for your IT environment.

  • Progent's Patch Management: Software/Firmware Update Management Services
    Progent's support services for software and firmware patch management offer businesses of any size a flexible and cost-effective solution for assessing, validating, scheduling, applying, and documenting updates to your dynamic information network. In addition to optimizing the security and functionality of your IT environment, Progent's patch management services allow your in-house IT staff to concentrate on more strategic projects and tasks that deliver the highest business value from your network. Learn more about Progent's patch management support services.

  • ProSight Duo Two-Factor Authentication: Access Security, Endpoint Policy Enforcement, and Secure Single Sign-on
    Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on iOS, Google Android, and other out-of-band devices. With 2FA, whenever you sign into a protected application and enter your password you are requested to confirm who you are via a unit that only you possess and that uses a different ("out-of-band") network channel. A broad selection of out-of-band devices can be utilized as this second form of authentication including a smartphone or watch, a hardware/software token, a landline telephone, etc. You can register multiple verification devices. For more information about Duo identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the technology of leading information security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a preliminary barricade and blocks most threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of analysis for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, DLP, and email encryption. The on-premises gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter. For more information, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller organizations to diagram, track, reconfigure and troubleshoot their networking appliances such as switches, firewalls, and load balancers as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that network diagrams are always current, captures and manages the configuration information of almost all devices on your network, tracks performance, and sends alerts when problems are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off ordinary chores like making network diagrams, expanding your network, locating appliances that need important software patches, or resolving performance bottlenecks. Find out more about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent’s server and desktop monitoring service that incorporates advanced remote monitoring and management technology to help keep your IT system operating at peak levels by tracking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your specified IT staff and your assigned Progent consultant so that all looming problems can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a fast virtual host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hosting solution without requiring a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to create, maintain, find and safeguard data related to your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a common repository for storing and sharing all documents related to managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you’re planning enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to get an unbiased evaluation of the overall health of their information system. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the configuration of your core network assets conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver immediate benefits such as a more manageable Active Directory system. Both versions also include one year of cutting-edge remote network monitoring and management. Advantages can include easier management, improved compliance with information security standards, higher utilization of network assets, faster troubleshooting, more reliable backup and restore, and less downtime. Read more about ProSight Network Audits IT infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's preparedness either to stop or recover quickly following an attack by a ransomware strain like Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you personally to collect information concerning your existing AV defense and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective AV and backup/recovery environment that aligns with your business needs. For additional information, visit The ProSight Ransomware Preparedness Report Service.

Additional Support Services Available from Progent
Progent can provide the services of world-class remote consulting experts for special information technology projects. Progent's charges for longer-term consulting tasks are determined based on the level of expertise of the engineers required. Progent's experience with these special areas of information technology enables clients to execute critical projects within budget and on time. Progent's special remote engineering services include:

  • Call Center Expertise
    Progent's Help Desk service options for businesses with environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk services, shared Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Help Desk Services offer small organizations an end-to-end solution that manages all facets of remote Level 1 desktop support from initial requests through ticketing, screen sharing, progress tracking, problem resolution, and management reports. Progent offers help desk services at a significant discount from Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to Level 2 and Level 3 experts to handle challenging issues.

    Progent’s Help Desk Co-management services allow your business to share the load for Help Desk support transparently between your IT team and Progent's large roster of certified desktop support engineers and subject matter experts. Progent’s shared Help Desk service is a collaborative support solution built around the top PSA tool for handling end-user service requests, ticketing, ownership, status tracking, and reporting.

    Progent's Help Desk staff of experienced information technology experts offers your workers in Barueri-Alphaville São Paulo instant assistance from a large technical support group with substantial experience delivering phone consulting and remote troubleshooting for IT systems based on Microsoft Windows, Cisco, macOS and OS X, UNIX, or Linux components. Progent's focus is to earn the Help Desk Call Center the reputation as a significant enabler of business performance, and Progent's target is to solve instead of just annotate technical issues.

  • Business Applications Services: Education, Programming, and Troubleshooting
    Progent's Applications Experts staff can supply phone-based advanced engineering expertise and training in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and CRM. Progent also offers consulting, custom development, and education for Microsoft business applications such as CRM, Microsoft Office Project, Microsoft 365 Word, and Microsoft 365 Excel. To learn more on Progent's consulting, customization, and education services, refer to Progent's Business Application Experts Group.

  • Centralized and Streamlined Management of Hybrid Cloud Environments
    System Center 2016 centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2016, Windows 10 clients; cohesive management of heterogeneous networks that incorporate various Linux distributions, Hyper-V and VMware vSphere; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consultants offer advanced online and on-premises expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, extend or optimize your current one, migrate smoothly from an earlier version of System Center, or debug your System Center solution.

  • Online Hybrid Network Monitoring Support
    Progent offers companies in Barueri-Alphaville São Paulo remote hybrid network monitoring by providing System Center Operations Manager (SCOM) consulting services and Microsoft System Center 2012 Operations Manager support. Progent can customize SCOM to accommodate your business so that your IT support is proactive and automated. By uncovering possible trouble spots before they cause full-scale emergencies, remote monitoring can avoid disruptive and costly service crises. Progent can also provide help with network monitoring utilities such as Nagios and MRTG to troubleshoot UNIX, Linux, Sun Solaris, or Apple macOS and OS X networks, Windows systems, or systems that support a combination of operating systems.
How Your Barueri-Alphaville Company Can Contact Progent's Online Service Experts
To get in touch with Progent about emergency phone-based support with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, go to Progent's Emergency Phone-Based Support, call 1-800-993-9400, or visit Contact Progent. For organizations and new businesses in Barueri-Alphaville São Paulo, Progent's online computer support specialists can deliver expert and cost-effective IT support whenever your company has to have it. More than 15 years of delivering remote tech support has led to Microsoft Partner certification for Progent's consulting experts and has helped Progent to develop high-end troubleshooting skills and to refine remote connectivity tools to repair computer problems quickly while avoiding the cost and lost productivity that comes with on-premises service calls.

Even if your Barueri-Alphaville company has a regular independent support technician or employs an in-house organization that can deal with common computer problems, Progent�s Microsoft certified engineers are available to provide a convenient and seamless virtual expansion of your local resources for situations when your regular IT support personnel either don't have the time or the experience to solve sudden system crises or particularly complicated integration problems.

Features of Progent's Online Computer Support for Barueri-Alphaville São Paulo
Progent's phone help, remote repair, system security expertise, and system management services give businesses in Barueri-Alphaville São Paulo the greatest leverage for your IT investment. Whether you require one-time phone help and remote troubleshooting or full-time Help Desk call center support and system administration, Progent's professionals can provide your business world class network support while allowing you to eliminate the expense and administration overhead of running a full-service in-house IT organization. Highlights of Progent's online help program include:

How Is Progent Unique from Other Service Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, depth of technical expertise, refined remote support tools, and understanding of enterprise networking enable companies to avoid the pitfalls associated with exclusive reliance on smaller service organizations, independent freelance service providers, or limited in-house IT help.

Progent adds value by offering:

  • Best Practices
    Progent’s staff of Microsoft and Cisco Premier consultants average longer than ten years of real-world industry background, in the trenches of IT support, performing a wide range of technical projects for a large mix of customers. Each Progent support professional shares a proven set of personal best practices which are incorporated into shared best practices standards that Progent instills in its support personnel. This ensures that you get not just world-class technical skills, but also a consultant with field-tested methods for applying technical knowledge to resolve real-world IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for online service and in-person visits per minute. Consequently, you are invoiced just for received support. Progent does not demand a higher rate for after-hours or emergency service, and within California or in regions where Progent offers on-site service, Progent does not charge for travel except for emergency support where on-site time is less than four hours. Also, Progent imposes no startup fee and requires no retainer for support services delivered during regular business hours. Many support organizations impose substantial minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity avoids big invoices for fast repairs so you will not be tempted to allow minor problems to stay unaddressed.

  • Full Documentation of Delivered Services
    Progent has created a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike many freelance consultants or local support firms who provide minimal documentation or specifics of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports transmitted by each consultant to each client. The discipline of documenting and organizing support records results in more effective service and avoids a variety of common problems such as when a service customer is effectively held captive to a consultant who refuses to let go of vital service information.

  • Remote Server Monitoring with MS System Center Operations Manager
    Progent is one of the only IT service firms to offer 24x7 network tracking services powered by Microsoft Operations Manager. MS System Center Operations Manager allows your computer support to be proactive rather than reactive. By uncovering potential problems before they result in downtime, system monitoring can keep your information network from stressful and expensive service disruptions.
How Does My Business Begin Getting Remote Computer Help from Progent?
To initiate Progent's online help services or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have an urgent need for IT support, visit Immediate Online Support.

An index of content::

  • 24 Hour Support and Help Fully Redundant Internet Network 24-7 High Availability Internet Connections Consultants

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    ProSight Virtual Server Private Cloud Hosting Consult

    Progent's ProSight Virtual hosting services provide small businesses a variety of advantages such as reduced capital expenditures, reductions in operational expense, improved executive focus, enterprise-class security, enhanced availability, and business continuity.

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    Technical Support 64-bit Upgrade

    Progent’s Microsoft-certified consultants can assist you to update your workstations from 32 to 64 bits. Progent can assist your company to understand the risks and benefits of upgrading to 64-bit PC desktop computing, design an efficient upgrade process that minimizes business disruptions, and offer inexpensive, expert online support to assist you to install 64-bit desktop operating systems and application software on your existing computers.

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    Progent is seeking a range of full-time employees such as motivated Microsoft Certified Systems Engineers; connectivity experts who have Cisco CCNP or CCIE certification; and specialists in fault-tolerant system architecture with experience in mobile connectivity, wireless networking, high-availability environments, disaster recovery solutions, data protection, and virtual servers. We are also looking for desktop support experts, remote troubleshooting professionals, and CISSP or CISA certified security professionals. Progent is also looking for veteran managers able to perform efficiently in our dynamic, virtual office model. Progent contracts independent professionals who have proven knowledge and working background in high-demand information technology topics beyond our primary technical concentration. Progent's Experts Team hires freelance consultants who offer advice and development services for mission-critical solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with non-Microsoft operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide world-class skills in technologies like telecommunications, web design, EDI, eCommerce, or database management. Freelance consultants certified by Progent cooperate with Progent's staff professionals to deliver comprehensive solutions for small and midsize business networks.

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    Award Winning CIO Online Troubleshooting

    Progent can provide small businesses with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you deploy appropriate technology to enhance business operations so they align better with your business goals. Your business can develop and implement a well conceived information technology strategy without incurring the expense of a full-time senior IT executive.

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    Lync Server 2013, rebranded Skype for Business, allows organizations of all sizes to create a manageable and secure communications environment that permits a BYOD computing model with instant messaging, real-time presence, web conferencing with application sharing and whiteboard, as well as IP-based and PSTN telephony across a wide assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 consultants and network architects can assist your company to evaluate the advantages of Lync 2013, design an in-house, cloud-based (with Microsoft Lync Online) or hybrid model suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your IT team and end users. Progent offers expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync Server 2013 with key Microsoft 365 apps including Outlook clients and PowerPoint.

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    Juniper Junos BGT Network Intrusion Penetration Testing

    Progent's Juniper-authorized network engineer can assist your company to plan and implement Juniper Firewall/VPN platforms, enhance and support your infrastructure, and upgrade efficiently from discontinued products to current releases. Progent's Junos OS consultants can also provide expertise with Juniper's premier network operating system to help you to streamline the administration and improve the security of your Juniper VPN devices firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain environments that incorporate a mix of Juniper's software platforms.

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    Microsoft Small Business Server is an affordable collection of server products that provides the basis for a feature-rich but easy-to-manage information. The IT demands of the Microsoft .NET products bundled with Microsoft Small Business Server requires a network consultant with hands-on background designing and integrating cohesive, end-to-end business network solutions. Progent's Small Business Server professionals have an average of over a decade of background integrating computer networks powered by Microsoft products. This background assures you success in installing, managing, and troubleshooting network solutions that incorporate the Microsoft Small Business Server suite of servers and applications.

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  • Company-wide Standards for Best Practices Migration
    Access to External Support Databases IT Outsourcing

    Progent’s staff of Microsoft and Cisco Premier Certified experts average more than ten years of real-world industry experience, in the trenches of IT service, performing a wide range of technical tasks for a large array of clients. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide best practices training that Progent teaches its consulting team. This means that you get not only expert technical capability, but also a support engineer with field-tested methods for applying technical knowledge to solve real-world network problems quickly.

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  • Security Technology Consulting
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    Cisco's PIX firewalls have been discontinued and Cisco may no longer support these legacy devices. Progent continues to offer consulting assistance for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can also help you assess if you should adopt the latest firewall products from Cisco. Progent's Cisco-certified experts can help your company plan and carry out a cost-effective migration to Cisco ASA 5500-X firewalls based on industry best practices.

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  • Java programming Consult
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    Progent’s expert software programmers, relational database architects, and project managers can assist large businesses to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for high-level planning and program co-ordination or Progent can assist customers fill in expertise gaps by providing database architects and programmers experienced in developing RDBMS applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist clients to integrate SharePoint with other applications like SQL Server and Office Excel to build data-driven intranets and web portals. Progent also can provide experience with multiple web development tools and can help clients to create, expand, repair, or migrate web applications to utilize the latest advances in web technology.

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  • 5500 Wireless Controller Specialists
    prime infrastructure Technology Consulting Services

    Cisco's Catalyst line of wireless controllers simplify the administration of Wi-Fi networks by unifying the configuration and management of wireless access points, tuning Wi-Fi performance by reducing the impact of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening security by identifying threats and filtering traffic content based on user class and location. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient transition to Cisco's latest Wi-Fi controller solutions.

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    Progent offers the expertise of a senior specialist with extensive hands-on experience configuring, managing, and upgrading telepresence platforms from leading suppliers including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent's consultants can coordinate with your in-house network support group, your ISP, and your video conferencing platform supplier to help your organization maximize the business value of your telepresence ecosystem.

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    Progent offers fast and affordable remote access to a certified Oracle database administration consultant or an Oracle application developer. Progent can provide comprehensive database administration services for all versions of Oracle's RDBMS platform and can also assist you to plan, build, update, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also can provide consulting for Streams replication tools and Oracle Recovery Manager.

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    Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important new features plus a redesigned architecture. These improvements affect key IT areas including manageability, availability, security and compliance, cost of ownership, teamwork, scalability, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can help you understand the possible business benefits of migrating to Microsoft Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent also offers affordable online support and management for Exchange 2013.

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    Progent's support experts in Mac and Windows technology can help you integrate Apple Macintosh and Windows systems into seamless environments with full sharing and collaboration support. Allowing efficient co-existence among a mix of servers and workstations powered by Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Mac and Microsoft products. Progent's experience in Windows and Apple service makes it possible to offer expert assistance to companies that depend on these platforms to maintain their strategic advantage. Progent's consultants can also help you to integrate Apple's iPhones and iPads with your Windows network.

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    Progent’s Technical Response Center (TRC) provides nationwide extended hours remote troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified support experts provide after-hours telephone help and remote secure computer connection to isolate and repair network problems quickly and affordably. The scope of technical expertise represented by Progent's team of nationwide support engineers makes it possible to escalate even the most difficult problems to competent experts as needed. For urgent problems, the TRC endeavors to respond to your request for service within one hour.

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    For large organizations, Progent can leverage in-house IT groups by offering extensive background in deploying critical Microsoft and Cisco products. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or global businesses with branch offices, Progent can perform as a transparent local supplement of corporate network management. Progent’s enterprise support services include corporate-wide security, remote branch office support, system architecture, Sarbox compliance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows. Progent can provide field consultants and technicians to help with a site relocation or branch move, or a network architect to assist with setting up or using an Internet Data Center or Hosting Facility.

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    Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company deploy and support Cisco’s security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to administer and provide the versatility to expand with your changing business requirements. Progent’s Cisco-Premier network experts are familiar with Cisco’s complete line of products targeted at preventing data theft, virus and worm outbreaks, Denial of Service attacks, and other security risks to your information system. Progent can show you how to integrate Cisco technology to get secure access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central client access control foundation for user authentication, permissions, and accounting from a graphical Web interface.

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    Microsoft Dynamics GP software offers analysis and reporting capabilities that let you monitor all operations, sales and expenses, and market trends with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can help you design reports that let you understand your business more thoroughly, converting raw data into valuable management information. Progent is able to enhance your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and programming design with VBasic, XML and other tools in order to offer specialized business software development and web commerce applications that integrate transparently with Microsoft Dynamics GP/Great Plains.

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    Progent’s Microsoft certified experts provide a range of consulting services for Microsoft Dynamics GP (formerly Great Plains). Microsoft Dynamics GP is an accounting and ERP package based, like all Microsoft accounting tools, on the expandable and familiar platform of Windows technology. Dynamics GP offers a cost-effective solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is easy to install and configure, and with its segmented approach you are able to purchase only the capability you currently need, with the option to expand users and increase capabilities in the future. Progent’s Dynamics GP/Great Plains consulting experts can help you install, configure and manage the current version of Microsoft Dynamics GP or upgrade smoothly from an older version.

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    Cisco's Firepower NGFWs Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of modern security capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to design and execute a smooth upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage network ecosystems that include local offices, data centers, and cloud resources.

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    Small to mid-sized companies can now get all the benefits of System Center Operations Manager and also have quick access to Progent’s Microsoft and Cisco certified network support experts. With Progent's economically priced IT service packages, mid-size businesses can select a simple co-sourcing package built around Microsoft Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to provide small company networks enterprise-class reliability, security and performance.

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    To see answers to common enquiries concerning being employed by Progent, go to Employment at Progent Q&A.

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    Progent's ProSight family of managed IT services are designed to provide businesses who have small internal IT support staffs with affordable help from enterprise-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed IT services include flat-rate IT management costs, automation of common management tasks, ongoing absorption of the latest technology, smooth migration from older systems to modern solutions, improved fit between information technology with strategic objectives, guidance from veteran network experts, and freeing up management to focus on business issues rather than fast-evolving network technology.

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    Progent can help your it team to plan and manage cost-effective environments that can include Windows and Linux operating systems and apps in either cloud-only systems or in hybrid network models that seamlessly combine physical IT assets along with public cloud services. To assist you to integrate cloud services with physical datacenters, Progent offers a range of public cloud migration support services that include Microsoft Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and debugging. Progent has 20 years of experience providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration projects quickly and affordably.

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    Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is intended to offer a centralized mechanism for deploying and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure resources. Progent's Virtual Machine Manager 2016 consultants can assist organizations of all sizes with all facets of designing, implementing, and managing a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to upgrade efficiently from older versions of VMM, design workflows for creating and installing VMs and hosts, design fault-tolerant compute and storage clusters, connect your private cloud infrastructure with public clouds, set up virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the strategic business benefits of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals offer world-class Hyper-V consulting and VMware ESXi support.

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    Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and fixing System Center Operations Manager environments and can provide companies of all sizes expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and availability required to monitor your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to install and set up SCOM 2012 management packs according to best practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate critical problems detected by System Center 2012 Operations Manager.

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    Progent has supported Dynamics GP and Great Plains ERP software for nearly 20 years and Progent has provided system integration, customization, training, and troubleshooting since the product's original release. Progent offers advanced support for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can help your business to plan, validate, and implement a cost-effective migration from a an outdated release of GP to the newest edition of Dynamics GP.

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