Expanding your at-home workforce may have a major effect on IT infrastructure, security, and corporate culture. Progent has two decades of experience helping SMBs to design, configure, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Baton Rouge organization to select the right technologies and adhere to leading practices in creating and operating a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent can provide support services that go from on demand guidance for getting you past challenging technical bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Baton Rouge, Louisiana companies to with any facet of building a high-performing remote work environment by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, data security, backup/restore solutions, and unified management.

Data Protection Solutions for Teleworkers
Data Protection covers backing up and recovering critical information so as to avoid data loss and reduce recovery time and effort in case of storage failures due to hardware breakdowns, programming glitches, user error, malware, or other causes. Dependable data protection solutions can be particularly challenging to design and maintain in hybrid networks that incorporate private data centers, cloud resources, and an at-home workforce.

  • Backup/Restore solutions for teleworkers must address multiple types of user-owned endpoint devices. Progent offers fast remote help from experts familiar with a broad range of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Popular backup/restore solutions supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud storage and features granular recovery and unified management.
  • Disaster Recovery/Business Continuity (DR/BC) strategies typically envision circumstances that call for a rapid switch to a work-at-home environment. Progent's expert disaster recovery planning consultants and business continuity planning specialists can help your company to create, document and test a DR/BC plan that addresses the process of moving to an at-home workforce.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Baton Rouge, Louisiana business, phone 1-800-993-9400 or visit Contact Progent.