Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry wireless smartphones were once among the most successful solutions for achieving anytime-anywhere connectivity to messaging, calendars, web programs, and other critical business information. Progent offers Baton Rouge, Louisiana businesses the services of BlackBerry-qualified professionals who can assist organizations to maintain their BlackBerry environments or transition smoothly to a modern smartphone solution.

As the complexity of small business networks has expanded, and as the need for enterprise-class protection, dependability, and recoverability has become the standard for organizations regardless of size, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and shared databases, small organizations often turn to external support professionals who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-qualified consultants who can help small businesses to design, manage, and repair BlackBerry environments economically and efficiently, dispensing with the requirement for an in-house BlackBerry technology specialist and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, combined with Progent's proven online support capabilities, gives small businesses an economical alternative for integrating RIM BlackBerry technology seamlessly into their information network.

Progent's experts can assist your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 configuration and Microsoft Exchange Server setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to track and control BlackBerry smartphones across your business, recommend security policies that are right for your company, develop custom wireless software, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup processes so that it can be recovered quickly and thoroughly.

Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software allows Exchange, IBM Lotus Domino, or Groupwise clients to transmit and receive messages that are encrypted in wireless transit to ensure optimum data protection. BES Server also simplifies a wide selection of vital administrative tasks ranging from BlackBerry deployment and upgrades to wireless security and high availability.

RIM BlackBerry Enterprise Server Troubleshooting Assistance

Progent's BlackBerry-qualified engineers can assist you to use RIM BlackBerry Enterprise Server to do routine jobs such as:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Update BlackBerry smartphone software wirelessly
  • Manage user settings with BlackBerry's extensive selection of policies

Progent's BlackBerry-qualified engineers can also assist your company to utilize BlackBerry BES Server to perform key procedures not supported by the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Set up and support BES Server's high-availability architecture based on virtualization
  • Install BlackBerry devices remotely
  • Set custom management roles
  • Automatically track and analyze the health of your system

Progent's Online BlackBerry-Certified Technical Support is Quick and Affordable
For companies in Baton Rouge, Louisiana who require quick and economical help from an authorized BlackBerry support expert, Progent delivers effective remote help from a seasoned support staff who have provided network solutions to companies in every state in the United States. (Refer to Progent's customer testimonials.)

Remote support eliminates travel costs and enables specialists to resolve technical issues rapidly, so you reduce wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry solutions and offer expert support in areas such as fixing synchronization problems, setting up BlackBerry Enterprise Server (BES), and creating a secure, high-availability system infrastructure for RIM BlackBerry users. Credentials held and practice areas mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements assessment, solution architecture, roll-out strategy and implementation, performance optimization, configuration of a high-availability environment, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical goals and to create a mobile wireless environment that meets your information technology budget and supports your business plans. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which management approach and physical components match your requirements, and evaluate your email and messaging system topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can make smart choices about alternatives for software editions, server hardware and storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry consultant can assist you to select and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISSP and CISM-certified security engineers to run network-wide security vulnerability and compliance testing and recommend enhancements to account for your BlackBerry solution.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in an email system based on Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to install and delete BlackBerry smartphone users on Microsoft Exchange and Windows Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, manage BlackBerry smartphones and user accounts, back up and manage storage groups, apply permissions, set up the Mobile Data System and IM, deploy access control lists, manage Exchange Server data flow, generate, edit, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and produce management reports based on SNMP results.

Progent's BlackBerry-certified engineer can help you with your BlackBerry technology in a variety of settings that can include Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

Call or Email Progent for Assistance from a RIM BlackBerry-Qualified Professional
To get in touch with Progent about technical assistance for BlackBerry wireless integration, call 1-800-993-9400 or see Contact Progent.
















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