Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most successful products for maintaining anytime-anywhere access to email, calendars, web-based programs, and other vital business information. Progent offers Baton Rouge, Louisiana companies the expertise of BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry environments or transition smoothly to a more popular mobile solution.
As the sophistication of small business networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and support of RIM BlackBerry technology has grown increasingly challenging. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently turn to external support firms who specialize in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online support model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their business information network.
Progent's experts can assist your business with SQL Server 2019 development support, SQL Server 2016 migration and management support, and Microsoft Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
City | Address | Phone | Link |
Baton Rouge | Executive Offices of Baton Rouge, 804 Main Street Baton Rouge, LA 70802 United States |
(225) 532-4100 | Baton Rouge Network Support Services |
New Orleans | 1340 Poydras Street, Suite 1770 New Orleans, LA 70112 United States |
(504) 684-2333 | New Orleans Network Support Services |
Shreveport | 401 Market St Shreveport, LA 71101 United States |
(318) 693-1900 | Shreveport Network Support Services |
Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of RIM BlackBerry wireless handsets, offering a centralized platform for handling critical tasks like device installation, upgrades, and deactivation and also providing a solid foundation for data protection and fault tolerance. BlackBerry BES Server delivers transparent integration between Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry handsets and supports over-the-air synchronization.
BlackBerry BES Server provides a wealth of security capabilities beginning with advanced encryption of information transmitted between a BlackBerry wireless handset and BES Server using AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits excellent flexibility in adjusting levels of security to meet the specific requirements of your environment. Progent's BlackBerry certified engineers can assist you to choose powerful security features and activate them wirelessly. Samples of these over-the-air selectable security features include:
BES Server also offers versatility in determining mechanisms to keep BlackBerry users from loading or running unsecure or unauthorized applications. Progent can help you to choose protective processes like:
Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified service professionals can in addition help you to troubleshoot a wide array of problems associated with synchronization, handset detection, messaging reconciliation, web browsing, wireless connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.
As a leader in providing nationwide online help for small company networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support costs at a minimum and, by resolving problems promptly, improves the productivity of your BlackBerry clients.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.
Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.
BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs assessment, solution design, installation planning and implementation, performance optimization, design of a high-availability environment, data backup and business recovery consulting, and system-wide security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and hardware products match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning options for software versions, server hardware and storage, network design, and application configuration.
To maximize network security, Progent's BlackBerry expert can assist you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.
Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about professional support for BlackBerry wireless solutions, call