Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most popular products for maintaining anytime-anywhere connectivity to email, calendars, web-based applications, and other vital business data. Progent offers Baton Rouge, Louisiana businesses the services of BlackBerry-premier professionals who can help businesses to maintain existing BlackBerry deployments or transition smoothly to a current mobile solution.
As the sophistication of small company networks has increased, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the standard for businesses of any size, effective deployment and maintenance of BlackBerry solutions has grown increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and company databases, small organizations frequently turn to external consulting firms who specialize in RIM BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the need for an internal BlackBerry technology expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This breadth of knowledge, combined with Progent's proven remote service delivery capabilities, provides small companies an affordable solution for incorporating RIM BlackBerry products productively into their information network.
Progent's consultants can help your business with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging infrastructure function optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous versions of BlackBerry and Microsoft technology, set up streamlined management tools to enable you to track and control BlackBerry smartphones across your business, define security policies that are right for your business, customize mobile applications, and ensure that your IT network infrastructure is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures in order that it can be restored quickly and safely.
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
Progent locations in Louisiana State
BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server offers companies a single and safe mechanism for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry users to connect to Microsoft Exchange, Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to ensure consistent information for collaborative programs like schedules, contact lists, to-do lists, notes, and specialized business programs. Thanks to BlackBerry Enterprise Server (BES) integration with Exchange, mobile workers with BlackBerry handsets can have push-based connectivity with Exchange email as well as to IM-aware software via Microsoft Communications Server and Microsoft Lync Server 2010 integration.
Progent's BlackBerry-certified consultants can assist you to design, install, and maintain BlackBerry BES Server so that you optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the expense of maintaining mobile workers.
How Progent Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry support services range from troubleshooting synchronization problems to architecting mobile productivity solutions built around BlackBerry Enterprise Server (BES). These BlackBerry credentials and their associated skill sets include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to perform common support functions including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up messaging filters and auto-signature, modifying user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your company messaging software. Progent's seasoned service professionals can also assist you to resolve a wide range of issues concerning synchronization, device detection, messaging reconciliation, web access, mobile connections, IM, workstation software installation, and BlackBerry Desktop Redirector.
As a leader in providing countrywide remote help for small business networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support costs low and, by dealing with issues quickly, optimizes the output of your BlackBerry users.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge needed to install and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can help you to use resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures including resolving enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, configuring over-the-air program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and restore mechanisms.
Progent's BlackBerry-certified engineers can also help you to use administration tools such as the BlackBerry Administration Service for role-based management, resolving attachment and data flow issues, and using WiFi for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry Enterprise environment and assist your company to select and install sensible security configurations.
Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Exchange architecture for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest edition of Microsoft Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry devices and user accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and IM, install access control lists, manage Microsoft Exchange data flow, generate, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and produce reports based on SNMP data.
Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments that can include Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Support from a BlackBerry-Qualified Consultant
If you wish to ask Progent about engineering support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.