Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile PDAs were at one time one of the most successful products for maintaining anytime-anywhere access to email, calendars, web-based programs, and other vital business information. Progent offers Baton Rouge, Louisiana companies the expertise of BlackBerry-premier professionals who can assist companies to maintain existing BlackBerry environments or transition smoothly to a more popular mobile solution.

As the sophistication of small business networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for businesses regardless of size, successful integration and support of RIM BlackBerry technology has grown increasingly challenging. To address issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and corporate databases, small organizations frequently turn to external support firms who specialize in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, coupled with Progent's proven online support model, provides small companies a budget-friendly solution for incorporating RIM BlackBerry products seamlessly into their business information network.

Progent's experts can assist your business with SQL Server 2019 development support, SQL Server 2016 migration and management support, and Microsoft Exchange Server setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, develop custom mobile software, and make sure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services


Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of RIM BlackBerry wireless handsets, offering a centralized platform for handling critical tasks like device installation, upgrades, and deactivation and also providing a solid foundation for data protection and fault tolerance. BlackBerry BES Server delivers transparent integration between Exchange Server, Groupwise, or IBM Lotus Domino messaging servers and BlackBerry handsets and supports over-the-air synchronization.

RIM BlackBerry Enterprise Server Configuration Assistance

BlackBerry BES Server provides a wealth of security capabilities beginning with advanced encryption of information transmitted between a BlackBerry wireless handset and BES Server using AES or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits excellent flexibility in adjusting levels of security to meet the specific requirements of your environment. Progent's BlackBerry certified engineers can assist you to choose powerful security features and activate them wirelessly. Samples of these over-the-air selectable security features include:

  • Lock down a BlackBerry smartphone
  • Wipe data from a lost or stolen BlackBerry device
  • Lock out Bluetooth functionality
  • Enable internal protection against malware

BES Server also offers versatility in determining mechanisms to keep BlackBerry users from loading or running unsecure or unauthorized applications. Progent can help you to choose protective processes like:

  • Specify precisely what applications are permitted on the device
  • Block external software from allocating persistent memory on the BlackBerry smartphone
  • Select what functions external programs can access on the device
  • Restrict the kinds of access third-party software running on the BlackBerry smartphone can initialize
  • Prevent all third-party programs from being loaded or run on the smartphone

Some Ways That Progent Can Help You to Manage and Support Your BlackBerry Environment
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills range from resolving synchronization problems to architecting mobile workforce solutions built around BlackBerry BES Server. These BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesProgent's BlackBerry Certified Support Specialist can assist your business to perform basic support operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, setting up e-mail filters and auto-signature, changing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified service professionals can in addition help you to troubleshoot a wide array of problems associated with synchronization, handset detection, messaging reconciliation, web browsing, wireless connectivity, IM, desktop software installation, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online help for small company networks, Progent can provide responsive and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile support costs at a minimum and, by resolving problems promptly, improves the productivity of your BlackBerry clients.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange. Progent's BlackBerry engineer offers expertise in important technologies related to BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can show you how to install and delete BlackBerry device users on Microsoft Exchange Server and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, archive and support storage groups, configure permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the support of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's high-level engineering services for BlackBerry technology include business and technology needs assessment, solution design, installation planning and implementation, performance optimization, design of a high-availability environment, data backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional goals and to design a mobile wireless system that fits within your IT budget and aligns with your business strategy. Progent can clarify the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and hardware products match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning options for software versions, server hardware and storage, network design, and application configuration.

To maximize network security, Progent's BlackBerry expert can assist you to choose and enable sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security engineers to run company-wide security vulnerability and compliance validation and suggest enhancements to account for your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about professional support for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.



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  • VMware VCDX certified Consultant Services
    VMware Infrastructure Specialist

    Progent can provide the support of a certified VMware VCDX consultant to help your organization design, deploy, administer and repair VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud deployments. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and hybrid cloud solutions that provide maximum uptime, data security, and application mobility.

  • Microsoft Windows 8.1 Evaluation Network Consulting Windows 8 Consult
  • Microsoft and Cisco Certified Expert Extended Call Desk Computer Engineer Cisco and Microsoft Certified Expert Call Desk Sharing Specialist
  • Network Consultant Microsoft Small Business Server MCSE Expert Certified MS Windows SBS Consulting Services
  • Network Consultants Microsoft 365 Access Development Microsoft 365 Exchange Online Integration IT Services
  • Network Health Audit Professional Network Infrastructure Health Evaluation Professional

  • ProSight Ransomware Defense Engineers
    ProSight Ransomware Rollback Setup and Support

    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates next generation behavior analysis tools from SentinelOne to defend endpoint devices as well as servers and VMs against new malware assaults such as ransomware and email phishing, which routinely escape legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to address the entire malware attack lifecycle including filtering, identification, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered threats.

  • Network Security Scan Consulting Services Information Risk Assessment Specialist
  • Network Security Testing Symantec Security Symantec VelociRaptor Compliance Auditor
  • Offsite Managed Backup and Recovery Services Professional ProSight DPS ECHO Hybrid Cloud Backup/Recovery Consultants
  • Online Technical Support Windows Applications on Apple Mac 24-7 Technology Consulting Windows Applications on Apple Mac
  • Network Design and Consulting BlackBerry Synchronization Baton Rouge Louisiana
  • Online Troubleshooting MSP360 VM Backup MSP360 Ultimate Backup Remote Technical Support
  • Online Troubleshooting Microsoft Windows 2003 Microsoft Windows 2003 Help and Support
  • Open Now WiFi 6/6E Troubleshooting Specialists Wireless Network Consultant Services
  • Outlook for Mac IT Consulting Entourage and Exchange Engineer

  • IP address management Consult
    ProSight SSL certificate management Consulting Services

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data about your network infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted about impending expirations of SSLs ,domains or warranties. By updating and managing your network documentation, you can eliminate up to 50% of the time wasted looking for critical information about your network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents related to managing your business network such as recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether you're planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it.

  • Outsourced Programming Access FRx Reports Coding
  • Port of Baton Rouge Baton Rouge Egregor Crypto-Ransomware Forensics Analysis Baton Rouge Avaddon Ransomware Forensics Baton Rouge Louisiana
  • Private Cloud Hosting Engineer Private Cloud Services Specialists
  • Private Cloud Solutions Consultants Professionals ProSight Virtual Hosting
  • ProSight domain management Technology Professional Technology Professional ProSight password management
  • Progent Start-Up Companies Small Business IT Consultant Information Technology Outsource Progent Startup Business
  • Progent Startup Company Network Engineers Progent Small Office Small Business IT Outsourcing Firms
  • Proxim Remote Support Small Business WiFi Remote Support
  • Proxim Tsunami Wireless Case Study Building to Building Wireless Case Study
  • Quark Trainer Learning MOTU Digital Performer
  • Ransomware Cleanup and Restore Baton Rouge Louisiana Ransomware Hot Line Baton Rouge
  • Redhat Linux, Sun Solaris, UNIX Technical Support Baton Rouge Baton Rouge, Capital Park Ubuntu Linux, Solaris, UNIX Specialist
  • Troubleshoot BlackBerry Software Baton Rouge, LA, U.S.A.
  • Remote Data Backup and Recovery Service Engineer Remote Data Backup and Restore Service Specialist
  • Remote Linux Network Monitoring, Nagios and MRTG Engineer MRTG for Linux Professional

  • Small Business Technology Consultant
    Small Offices Small Business IT Consultants

    Progent delivers the help of Microsoft and Cisco-Certified network consulting professionals to show customers affordable alternatives to help companies optimize the benefits of Microsoft and Cisco technology. For environments that span from small offices to nationwide enterprises, Progent's expert consultants can show you how to enhance your information system's e-mail infrastructure, security, availability, performance, and network administration.

  • Remote Onsite Technical Support Malware Forensics ProSight Next Generation Endpoint Protection Consultant Services
  • Remote Support Services Part-Time CIO Cisco Expert Chief Information Officer Support
  • Remote Workers Cloud Integration Technical Support Offsite Workers Cloud Integration Onsite Technical Support
  • SCCM and Windows Server Specialist SCCM and SQL Server Remote Troubleshooting
  • SQL Server 2016 Development Consulting Services 24/7 Support SQL Server 2016 Development
  • SQL Server 2016 Stretch Database Integration Support Microsoft Certified SQL Server 2016 PolyBase Support Outsourcing
  • SentinelOne Virus Recovery Experts On-site Support Consultants SentinelOne Virus Rollback
  • BlackBerry Software Professional Services Baton Rouge Capital Area, US
  • Services Firewall patch management 24/7 iPhone patch management Consultant Services

  • Apple OS X Integration Services
    Macintosh OSX Network Consultants

    Progent's consultants offer Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Microsoft Entourage and email expertise, network protection services, and one-on-one education. Progent can assist businesses to migrate to macOS from Mac OS X or earlier editions of Apple OS X and Progent can offer expertise with Apple Mac application software. Progent's specialists in Apple technology can also assist your business with iPhone integration and Apple iPad synchronization, or migrating to iCloud. For computer networks built exclusively on macOS or OS X or for systems with a combination of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, integrating and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your organization's objectives.

  • Services NetDocs Troubleshooting 24x7x365 NetDocuments and Microsoft 365 Specialists
  • Services Online Microsoft Project Training System Recovery Online Photoshop Training
  • System Support BlackBerry Wireless Baton Rouge Capital Area, US
  • Services Windows Server Essentials and SQL Server Engineer Windows Server Essentials
  • Shared Help Desk Ticketing Economics Network Consulting Call Center Sharing Economics Computer Consultant
  • Small Business IT Consulting Baton Rouge-East Baton Rouge Parish After Hours East Baton Rouge Parish Technology Consulting
  • Small Business Small Office Computer Consultants 24-Hour Small Business IT Consulting Group
  • Specialists ISP Selection Specialist Internet Access
  • Specialists Private Cloud Hosting for Virtual Data Centers ProSight Private Cloud Services Specialist
  • Specialists for IT Support Organizations near me in Baton Rouge - Seamless Short-Term Staff Expansion Baton Rouge Baton Rouge, LA Top Consulting Services for Baton Rouge IT Service Organizations
  • Stealth Penetration Testing Network Security Auditing Emergency Penetration Testing Cybersecurity Tech Services

  • Operations Manager Setup and Support
    Outsourcing Server Monitoring

    Even if your business has a small network support staff and a modest technology budget, your information network can still have the same high reliability and responsiveness that once required a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-premier IT consultants, the most recent system management products for 24x7 monitoring and threshold alarms, and cost-effective service programs such as a help desk service to keep your vital business applications and servers up and running.

  • Support Services Consulting Support for Network Service Firms Consulting Support for Network Service Firms Consultants
  • System Consultants Cisco Port of Baton Rouge, United States Cisco Online Help Baton Rouge Capital Area

  • Google Cloud Identity Professionals
    Google Cloud GKE Consultancy

    Progent can provide cost-effective remote and onsite consulting to help companies of any size to migrate any portion of their critical network resources to Google Cloud Platform services. This can save time and hardware costs and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore solutions, and security.

  • Tech Microsoft Exchange 2010 Microsoft Exchange 2010 Small Business IT Support Firms
  • Technology Consulting Small Business Integration Small Business
  • Teleworkers Baton Rouge Expertise - Endpoint Management Tools Consulting Baton Rouge Louisiana 24 Hour Work from Home Employees Consulting Services in Baton Rouge - Endpoint Management Tools Expertise Baton Rouge, Capital Park

  • Dynamics GP Accounting Support and Setup
    Microsoft Dynamics GP ERP Consultant Services

    Dynamics GP/Great Plains 2010 financial software is a comprehensive business management and analytics platform that unifies information and operations across your business, interfaces seamlessly with other solutions, and connects employees, clients and vendors unrestricted by time or location. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Microsoft Dynamics GP Release 10.0 provide functionality for accounting, management reporting, project management, inventory and order control, e-commerce, HRM, customer relationship management, field service, manufacturing, retail, and web-based business services. Progent can help you set up and maintain a reliable, protected server and communications environment to support Microsoft Dynamics Great Plains, and can give you access to experienced Great Plains professionals to help your business benefit from the full potential of Microsoft Dynamics GP/Great Plains 2010.

  • Top Duo Multi-factor Authentication Specialist Biggest Zero Trust Security Engineer
  • 24-7 BlackBerry Desktop Manager Consulting Company Baton Rouge, Capital Park
  • Top Quality Computer Consultants ProSight Endpoint Security Immediate Malware Forensics IT Consultant
  • Top Ranked Technology Professional Great Plains Accounting Dynamics GP Modifier Consulting

  • Consulting for Service Firms Support and Help
    IT Services for Network Service Firms Specialists

    Progent's Reseller Program for IT Service Firms lets you use Progent's consulting engineers under your own brand as a seamless arm of your network services team.

  • Urgent Baton Rouge Ransomware Cleanup Baton Rouge Capital Area Baton Rouge Crypto-Ransomware Removal Services
  • Urgent Server Virtualization Professional Remote Support Mission Critical IT Applications
  • Virtual Server 2005 Engineer 24 Hour Virtual Server 2005 Technology Professional
  • WatchGuard Firebox M590 Firewall Cybersecurity Firms WatchGuard Firebox Firewall Cybersecurity Companies
  • White Paper IT Outsourcing Examples IT Co-sourcing Whitepapers
  • Windows 7 Online Support Windows 7 Migration Remote Support Services
  • Windows 7 Security Network Consultants Microsoft Experts Remote Technical Support Windows 7 Wireless

  • Work from Home Helpdesk Technology Consulting
    Online Technical Support Work at Home Helpdesk

    Progent offers small and mid-size companies supplemental or comprehensive Help Desk call center support services for teleworkers.

  • Windows SBS On-site Technical Support Microsoft Small Business Server 2008 Specialist
  • After Hours Network Consultation BlackBerry Synchronization Baton Rouge, LA
  • Windows Server 2008 Hyper-VI Engineer Windows 2008 R2 Professional
  • Windows Server 2012 R2 Active Directory Services Consulting Windows Server 2012 R2 Active Directory

  • Server Monitoring Engineer
    ProSight Server and Desktop RMM Technical Consultant

    ProSight LAN Watch is Progent's server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the state of vital assets that power your IT network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT management personnel and your assigned Progent engineering consultant so all potential issues can be addressed before they can disrupt your business.

  • Windows Server 2012 R2 Technical Support Services Windows Server 2008 Information Technology Consulting
  • Windows Server 2012 R2 upgrade Professionals Windows Server 2012R2 Storage Spaces Technology Consulting
  • BlackBerry Software Networking Companies
  • Windows Server 2012R2 Storage Spaces Integration Services Windows Server 2012 R2 Cloud Consultant
  • Windows Server 2016 Computer Services Port of Baton Rouge 24-7 Microsoft Windows Server 2016 Technical Support Firms Baton Rouge Capital Area

  • Microsoft Exchange 2010 Migration Consulting Services
    Exchange Server 2010 Migration Engineer

    Progent's Microsoft and Cisco-certified consulting engineers can help you to assess the value of Exchange 2010 for your company and can help your IT staff to design and carry out an efficient migration to Microsoft Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will offer quick payback by improving your workers' efficiency, lowering the expense of equipment and support, streamlining administration, and consolidating your key communications technologies.

  • Windows Server 2019 Hyper-V Online Support Services Best MCSE Expert Certified Windows Server 2019 Hybrid Configuration Engineer
  • Windows Server 2019 System Insights Computer Consulting Windows 2019 Integration Support
  • Windows Server 2022 Azure Arc Online Support Top Quality Windows Server 2022 Storage Spaces Direct Integration Support
  • XTML Contract Programmer Developer Firm Net Framework
  • Migration Company BlackBerry Synchronization Baton Rouge, Capital Park
  • eCommerce Developer Custom Microsoft Visual Basic Development Group

  • SharePoint Server Technical Consultant
    Professional SharePoint Server 2003

    Progent's Microsoft-certified experts offer small and medium sized companies IT consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a common spot for your workers or clients to access, manage, distribute and manipulate relevant information, files, and software and to communicate with other people. It allows faster and more intelligent decisions, more effective access across groups and more economical business processes. The primary objective of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and without an organization. Windows SharePoint Services connect workers, clients, teams and projects with the information they've created in a way that makes data easy to find, retrieve and re-use.

  • iPad patch management Consultancy Security patch management Engineers
  • ransomware data recovery Engineers Conti ransomware recovery Professional
  • ransomware removal and data restore Consultants WannaCry ransomware hot line Consult
  • wireless VoIP phone and Aironet APs Technical Support Services CCIE Certified wireless IP phone security Integration Services

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