Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time among the most successful products for maintaining anytime-anywhere connectivity to messaging, calendars, web applications, and other vital business information. Progent can provide Baton Rouge, Louisiana companies the expertise of BlackBerry-certified consultants who can help businesses to maintain existing BlackBerry environments or migrate efficiently to a current mobile platform.
As the complexity of small company IT technology has increased, and as the need for world-class security, reliability, and recoverability has grown to be the norm for organizations of any size, effective deployment and maintenance of RIM BlackBerry solutions has become more challenging. To address issues like security, business continuity, and synchronization of BlackBerry PDAs with a variety of email systems and company databases, small organizations frequently resort to external consulting professionals who specialize in BlackBerry installation and troubleshooting.
Progent offers the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry environments affordably and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of knowledge, combined with Progent's proven online service delivery model, provides small businesses a budget-friendly solution for integrating RIM BlackBerry technology seamlessly into their business information system.
Progent's experts can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Microsoft Exchange setup so that your data and email systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, configure streamlined administration tools to help you track and control BlackBerry smartphones across your business, recommend security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
Progent locations in Louisiana State
Technical Expertise for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry smartphones, offering a centralized solution for handling critical jobs such as device installation, upgrades, and retirement and also providing a solid foundation for data protection and fault tolerance. BlackBerry BES Server supports transparent communication between Microsoft Exchange, Groupwise, or Domino email platforms and BlackBerry users and allows wireless synchronization.
BES Server includes a wealth of security capabilities beginning with advanced data encryption of messages sent between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent versatility in adjusting degrees of protection to match the specific requirements of your environment. Progent's BlackBerry certified engineers can help your company to select powerful security functions and activate them remotely. Samples of these over-the-air configurable security settings include:
- Lock down a BlackBerry smartphone
- Erase information from a lost or stolen BlackBerry smartphone
- Disable Bluetooth functionality
- Activate built-in protection against malicious attacks
BlackBerry Enterprise Server also provides versatility in determining ways to keep users from loading or running unsecure or prohibited code. Progent can help you to select protective techniques like:
- Specify precisely which applications are permitted on the device
- Prevent external applications from allocating non-volatile storage on the device
- Determine which resources third-party programs can access on the BlackBerry device
- Limit the kinds of access external software running on the smartphone can establish
- Prevent all external software from being installed or executed on the device
Expert RIM BlackBerry Consulting Support Services Available Online from Progent
Progent's certified RIM BlackBerry support specialists are accessible online to provide prompt assistance to businesses in the Baton Rouge area or throughout Louisiana. Progent's experienced remote technical support team has helped IT organizations solve computer issues and cut support expenses in every state in the United States and built a large following of satisfied customers. (Refer to Progent's client testimonials.)
Progent offers online assistance for a broad selection of issues related to RIM BlackBerry products including wireless synchronization, integration with Microsoft Exchange, managing BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry credentials earned by Progent's support experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry engineer has support skills in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange and Windows Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and maintain storage groups, configure permissions, set up the Mobile Data System and IM, deploy push and pull access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps, and generate reports to summarize SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level engineering services for BlackBerry include business and network requirements analysis, system design, installation planning and execution, performance optimization, configuration of a high-availability architecture, information backup and business recovery planning, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical objectives and to create a wireless system that fits within your information technology budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to accommodate a BlackBerry BES Server, assist you to determine which administration approach and hardware products match your requirements, and evaluate your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about options for software versions, processors and mass storage, network design, and application set up.
To maximize network protection, Progent's BlackBerry consultant can assist you to choose and activate appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-certified security specialists to perform company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
To ask Progent about technical help for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.