Consulting Support for BlackBerry Solutions
RIM BlackBerry Support ServicesBlackBerry mobile smartphones were once one of the most successful products for achieving anytime-anywhere connectivity to messaging, scheduling, web programs, and other vital business data. Progent offers Baton Rouge, Louisiana businesses the services of BlackBerry-certified consultants who can assist companies to maintain their BlackBerry environments or migrate smoothly to a modern mobile platform.

As the complexity of small business IT technology has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for organizations regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown increasingly challenging. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses often turn to outside consulting firms who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's efficient remote support capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their IT network.

Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined management tools so you can monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your business, customize wireless applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
225-532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
504-684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
318-693-1900 Shreveport Network Support Services


Consulting and Technical Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange, Lotus, or Novell GroupWise clients to send and receive messages that stay encrypted during wireless transit to provide optimum data protection. BES Server also simplifies a broad selection of vital administrative tasks ranging from BlackBerry setup and upgrades to wireless security and fault tolerance.

BlackBerry Enterprise Server Troubleshooting Support

Progent's BlackBerry-certified consultants can help you use RIM BlackBerry Enterprise Server to perform routine jobs like:

  • Deploy and manage applications
  • Plan smartphone, program, and IT policy updates
  • Update BlackBerry device software remotely
  • Control user and group settings with BlackBerry's extensive library of IT policies

Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to perform important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

  • Configure and support BES Server's fault-tolerant infrastructure based on virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Automatically track and analyze the health of your BlackBerry system

Expert RIM BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's authorized BlackBerry engineers are available online to provide prompt assistance to businesses in the Baton Rouge region or throughout the state of Louisiana. Progent's experienced remote consulting experts have helped businesses resolve computer problems and reduce IT service costs in each state in the country and built a large base of satisfied customers. (See Progent's customer testimonials.)

Progent offers remote assistance for a wide array of technologies related to BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's consulting experts include:

BlackBerry Certified Support Specialist
RIM BlackBerry Support ServicesA Progent BlackBerry Certified Support Specialist can help your company to carry out basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can also assist you to troubleshoot a wide range of issues concerning synchronization, device recognition, messaging reconciliation, web access, wireless connections, IM, PC application installation, and Desktop Redirector.

As a leader in delivering nationwide online help for small company networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support expenses at a minimum and, by handling problems quickly, improves the efficiency of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, configuring over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.

Progent's BlackBerry-certified consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist you to define and install appropriate security options.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry device users on Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Call or Email Progent for Support from a RIM BlackBerry-Qualified Professional
To contact Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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  • CISSP Certified Security Consult
    CISSP Certified security Systems Engineer Consulting Services

    Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any facet of IT security. Progent can implement cost-effective security solutions that guard a small business from modern malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing network resources spread across multiple physical sites and various clouds.


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