Consulting and Technical Support for BlackBerry Environments
RIM BlackBerry SupportBlackBerry mobile smartphones were at one time one of the most successful solutions for maintaining anytime-anywhere access to email, calendars, web programs, and other vital business information. Progent can provide Baton Rouge, Louisiana businesses support from BlackBerry-certified experts who can help companies to manage existing BlackBerry environments or migrate smoothly to a modern smartphone solution.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class protection, reliability, and recoverability has become the standard for organizations of all sizes, effective deployment and support of BlackBerry solutions has become more challenging. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and company databases, small businesses often resort to outside consulting professionals who specialize in BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can help small businesses to plan, administer, and repair BlackBerry solutions economically and effectively, doing away with the requirement for an in-house BlackBerry technology specialist and lowering the expense and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online support capabilities, gives small companies an affordable solution for incorporating BlackBerry technology productively into their business information network.

Progent's experts can help you with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your database and messaging systems operate optimally with BlackBerry Enterprise Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined management tools to help you monitor and support BlackBerry devices across your business, recommend security policies that make sense for your company, customize mobile software, and ensure that your IT network infrastructure is appropriately configured to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes in order that it can be recovered quickly and safely.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services

BlackBerry Enterprise Server (BES) Technical Help
The BlackBerry Enterprise Server offers businesses a centralized and secure mechanism for integrating BlackBerry smartphones into their email, collaboration, and software application infrastructure. BlackBerry Enterprise Server enables mobile BlackBerry users to connect to Exchange, IBM Lotus Domino, or Groupwise email and to synchronize BlackBerry devices with workstations to ensure consistent information for collaborative programs such a schedules, contact lists, tasks, instant messaging, and custom business software. Due to BlackBerry Enterprise Server integration with Exchange, mobile workers with BlackBerry handsets can have push-based access to Exchange email as well as to instant messaging-enabled software through Microsoft Live Communications Server and Microsoft Lync Server support.

BlackBerry BES Server Support

Progent's BlackBerry-certified consultants can help you plan, implement, and troubleshoot BlackBerry BES Server so that you improve the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and lower the expense of maintaining mobile workers.

Professional RIM BlackBerry Technical Support Offered Remotely from Progent
Progent's authorized RIM BlackBerry engineers are accessible remotely to provide prompt assistance to businesses in the Baton Rouge area or throughout Louisiana. Progent's experienced remote consulting team has helped businesses resolve network issues and cut support expenses in each state in the country and established a substantial base of satisfied clients. (See Progent's customer testimonials.)

Progent can provide remote help for a wide array of issues associated with BlackBerry software and devices including wireless synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can assist you to perform basic technical functions such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding e-mail addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, modifying user accounts, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned experts can in addition assist you to troubleshoot a wide range of issues concerning synchronization, device detection, email reconciliation, web access, mobile connectivity, IM, PC application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online consulting services for small company networks, Progent offers fast and economical access to a BlackBerry Certified Support Specialist. Progent's online support skills keeps your mobile support costs at a minimum and, by handling issues promptly, maximizes the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Blackberry ConsultingProgent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified specialist can show you how to use tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation issues, adding and removing BlackBerry smartphone clients, setting activation passwords, configuring wireless software loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also help you to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help you to define and implement sensible security options.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange Server.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Expert
To contact Progent about technical assistance for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.

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    Progent offers the temporary services of a veteran Chief Information Officer to offer strategic direction to assist your company select and maintain network solutions to meet your current needs and that can be a solid foundation for your future growth. Progent's temporary Chief Information Officer services provide financial advantages to companies trying to optimize the impact of their IT investment but who are unable or hesitant to take on another high-level position to their full-time staff. Because Progent is vendor-neutral, with a large team of engineers certified to support all leading operating systems and networking technologies plus a broad selection and application software, Progent is in an ideal position to offer objective advice as well as expert technical help for developing IT systems that fit the special requirements of your organization.

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    Microsoft Windows SUS allows IT administrators to deploy and track the latest Microsoft patches and security updates to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Software Update Services, IT personnel can fully and easily manage the distribution of patches that are released through Microsoft Update to servers and workstations in an organization. Progent can assist you with technical details of the initial configuration of Microsoft Software Update Services such as planning the Microsoft WSUS deployment, configuring user's computers, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services Group Policy Object is linked to an Active Directory container appropriate for your network environment.

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    Progent's Support for IT Service Organizations lets you use Progent's information technology engineers while retaining your own brand as a seamless extension of your network consulting team.

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    Progent's Cisco-authorized IT experts can help you design an economical, 24x7 Internet configuration solution that can deliver non-stop Internet access through a wide range of fault tolerant Internet access products and services including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert engineers to show you how to utilize the latest techniques for high availability Internet access to create a cost-effective, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet availability.

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    Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Exchange Server 2010 and introduces important new features plus a revamped structure. These enhancements favorably impact vital facets of IT such as manageability, high availability (HA), security and compliance, cost of ownership, collaboration, scalability, performance, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting experts can assist your organization to understand the potential advantages of migrating to Exchange 2013, design an efficient test and deployment plan, and educate your IT staff to maintain your Exchange 2013 environment. Progent can also provide affordable remote consulting and support and management for Microsoft Exchange Server 2013.

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    Progent's ProSight Email Guard uses the technology of top data security companies to deliver centralized management and world-class protection for all your email traffic. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. The cloud filter serves as a first line of defense and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway offers AV and anti-spam protection, DLP, and encryption. The onsite gateway can also assist Exchange Server to track and safeguard internal email that stays within your corporate firewall.

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    Progent's Private Cloud Hosting service provides complete hosting of a small company's servers in an environment that gives the maximum level of dependability and scalability and is in addition easy to move to any data center. Progent's Private Cloud Hosting options are based upon proven virtualization platforms that enable small businesses with multi- platform IT systems to economize significantly on the costs of capital investments, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.

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    Progent's ProSight Email Guard uses the technology of leading information security vendors to provide web-based control and world-class security for your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and saves system bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the onsite security gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that stays within your security perimeter.

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    Microsoft SQL Server 2014 incorporates significant improvements in critical areas including performance, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently across all types of applications including Online Transaction Processing, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises services such as system design, deployment, management, remediation, and software development services to help organizations of all sizes to achieve fast return from their SQL Server 2014 investment.

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    Progent's Microsoft-certified consultants offer small and medium sized businesses computer consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for intelligently connecting people, groups and data. SharePoint Portal Server offers a central spot for your employees or clients to access, organize, distribute and interact with relevant data, files, and software and to interact with other people. It allows faster and more intelligent decisions, more effective access across teams and more economical business practices. The primary goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible within and without a business network. Windows SharePoint Services join workers, clients, teams and major tasks with the information they've created in a way that makes data easy to locate, download and re-use.

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    Microsoft SQL Server 2014 incorporates major enhancements in critical areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently across all types of applications including Online Transaction Processing (OLTP), enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective online and onsite services including planning, configuration, administration, remediation, and application development services to help businesses of any size to achieve maximum business value from their SQL Server 2014 investment.

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