Consulting Support for BlackBerry Technology
BlackBerry SupportBlackBerry wireless smartphones were at one time one of the most popular products for maintaining anytime-anywhere access to email, calendars, web applications, and other vital business data. Progent offers Baton Rouge, Louisiana businesses the expertise of BlackBerry-certified experts who can help organizations to maintain existing BlackBerry deployments or migrate efficiently to a current smartphone solution.

As the complexity of small business networks has expanded, and as the demand for world-class security, dependability, and recoverability has become the norm for companies regardless of size, successful integration and support of BlackBerry technology has become increasingly difficult. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses often turn to external support firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry-based solutions affordably and efficiently, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small companies an economical alternative for integrating BlackBerry products productively into their IT system.

Progent's consultants can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to monitor and support BlackBerry devices throughout your company, recommend security policies that make sense for your business, customize wireless software, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures in order that it can be restored quickly and thoroughly.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services


Consulting Support for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines administration and support of RIM BlackBerry devices, offering a centralized solution for controlling critical jobs like device installation, updates, and retirement and offering a solid infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server supports transparent communication between Exchange Server, Groupwise, or Lotus Domino email servers and BlackBerry handsets and allows wireless synchronization.

RIM BlackBerry BES Server Troubleshooting Help

BlackBerry Enterprise Server provides a variety of security options starting with advanced encryption of information transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits great flexibility in selecting degrees of security to meet the specific requirements of your company's environment. Progent's BlackBerry authorized consultants can assist you to select powerful security features and activate them remotely. Examples of these wirelessly configurable security features include:

  • Disable a device
  • Wipe information from a missing or stolen device
  • Lock out Bluetooth
  • Enable internal defenses against malware

BlackBerry Enterprise Server also offers versatility in selecting mechanisms to prevent mobile users from loading or running unsecure or unauthorized applications. Progent can help you to choose blocking techniques like:

  • Specify precisely what programs are permitted on the device
  • Prevent third-party software from allocating persistent memory on the BlackBerry smartphone
  • Select which functions external programs can access on the smartphone
  • Restrict the kinds of access external applications running on the BlackBerry smartphone can initialize
  • Block all third-party applications from being installed or executed on the BlackBerry smartphone

Progent's Online BlackBerry-premier Support is Quick and Affordable
For companies in Baton Rouge, Louisiana who require quick and economical help from a qualified RIM BlackBerry support professional, Progent offers effective remote assistance from a seasoned support team who have delivered IT solutions to companies in every state in the country. (See Progent's client testimonials.)

Remote support avoids travel expense and allows consultants to solve problems rapidly, allowing you to reduce wasted productivity. Progent's BlackBerry specialists have been awarded certifications in the entire range of BlackBerry solutions and offer expert support in fields such as resolving synchronization issues, deploying BlackBerry BES Server, and designing a secure, high-availability system infrastructure for BlackBerry users. Certifications held and skill sets offered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Blackberry ExpertsA Progent BlackBerry Certified Support Specialist can help your company to carry out common technical functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters and auto-signature, changing user profiles, update BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your company email solution. Progent's seasoned service professionals can also help your company to resolve a broad range of problems associated with synchronization, handset recognition, email consistency, web browsing, wireless connectivity, Instant Messaging, desktop application configuration, and Desktop Redirector.

As a leader in providing countrywide online support for small office networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your BlackBerry support expenses low and, by dealing with issues promptly, maximizes the output of your BlackBerry clients.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Consulting FirmProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, test, repair, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering support services for BlackBerry include business and technology needs analysis, system architecture, installation strategy and implementation, performance tuning, configuration of a fault-tolerant environment, data backup and business recovery planning, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your technical goals and to design a mobile wireless environment that meets your IT budget and supports your business strategy. Progent can clarify the implications of your operational processes on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, assist you to decide which management model and equipment meet your requirements, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions about alternatives for software editions, processors and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry consultant can help your company to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to account for your BlackBerry solution.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Consultant
In order to ask Progent about professional expertise for BlackBerry mobile wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    Progent's Cisco-authorized IT professionals can help you build an affordable, fault tolerant Internet connection architecture that can deliver non-stop Internet connectivity via a wide array of fault tolerant Internet network technologies including high availability BGP, automatic fail-over, and multiple ISPs. Progent offers CCIE consultants to show you how to utilize the most current technology for 24x7 Internet connectivity to create a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to deliver non-stop Internet availability.

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    Progent's wireless site survey services help you to design, install and debug a Wi-Fi network optimized for your environment, offering you a wireless solution that has the coverage, performance, capacity, Quality of Service, data protection, and hand-off capability your business needs. Wi-Fi survey services from Progent include online predictive modeling for planning a Wi-Fi LAN and on-premises survey services for validating, optimizing, and troubleshooting an operational Wi-Fi LAN.

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    Progent's UNIX platform consulting services offer small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of experience provides you with a convenient single consulting firm to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Remote 24x7 network monitoring, proactive alarms, and actionable analytical reporting are crucial to maintaining the health of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed so far that companies of any size can get a degree of network stability that was previously reserved for enterprises. Progent can provide several Remote Monitoring and Management (RMM) options available as economical services designed to help your company to identify and resolve a an array of IT network issues before they get big enough to disrupt your business.

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    Progent's computer outsourcing services for small companies feature planning Windows XP, .NET, and Microsoft BackOffice environments, managing upgrades to Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person repair, resolving stubborn integration issues, and creating a company-wide security plan. Progent can show you how to enhance system availability and performance via zero-downtime configuration, resilient network topology, and proactive server monitoring. Progent also provides special project assistance for major upgrades and can help with requirements assessment, product identification, BOM production, vendor selection, procurement logistics, and full documentation. Progent's IT outsourcing help also features education for office productivity software such as Microsoft Office XP.

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    Progent can help you in all phases of your migration to Exchange 2016 such as designing high availability (HA) architecture for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, setting up and validating Exchange and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.

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    Microsoft Dynamics Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a single soultions for financial management, inventory, operations, capacity planning, purchasing, sales and marketing, supply chain management, and advanced reporting. Progent's Dynamics 365 Business Central/NAV experts can help your organization to manage your older Dynamics NAV environment or upgrade efficiently to a cloud-based, local, or hybrid deployment model.

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