Mobile Technology Consulting
Baton Rouge, Louisiana Small and Midsize Business Networks BlackBerry Email Support
Consulting Support for BlackBerry Solutions
BlackBerry mobile smartphones were once one of the most successful products for achieving anytime-anywhere connectivity to messaging, scheduling, web programs, and other vital business data. Progent offers Baton Rouge, Louisiana businesses the services of BlackBerry-certified consultants who can assist companies to maintain their BlackBerry environments or migrate smoothly to a modern mobile platform.
As the complexity of small business IT technology has increased, and as the demand for world-class protection, dependability, and disaster recovery has become the norm for organizations regardless of size, effective deployment and maintenance of RIM BlackBerry technology has grown increasingly challenging. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses often turn to outside consulting firms who specialize in RIM BlackBerry installation and maintenance.
Progent offers the services of BlackBerry-premier consultants who can assist small businesses to design, administer, and troubleshoot BlackBerry-based environments affordably and effectively, eliminating the need for an in-house BlackBerry technology expert and lowering the expense and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of experience, combined with Progent's efficient remote support capabilities, gives small businesses a budget-friendly alternative for integrating RIM BlackBerry products seamlessly into their IT network.
Progent's experts can help your company with SQL Server 2016 integration support, Microsoft SQL 2014 deployment and Exchange setup so that your database and email systems function optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up streamlined management tools so you can monitor and control BlackBerry devices throughout your business, recommend security policies that are right for your business, customize wireless applications, and ensure that your IT network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered rapidly and thoroughly.
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
| City | Address | Phone | Link |
| Baton Rouge | Executive Offices of Baton Rouge, 804 Main Street Baton Rouge, LA 70802 |
225-532-4100 | Baton Rouge Network Support Services |
| New Orleans | 1340 Poydras Street, Suite 1770 New Orleans, LA 70112 |
504-684-2333 | New Orleans Network Support Services |
| Shreveport | 401 Market St Shreveport, LA 71101 |
318-693-1900 | Shreveport Network Support Services |
Consulting and Technical Support Services for BlackBerry Enterprise Server (BES)
Research in Motion's high-end platform for administering big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange, Lotus, or Novell GroupWise clients to send and receive messages that stay encrypted during wireless transit to provide optimum data protection. BES Server also simplifies a broad selection of vital administrative tasks ranging from BlackBerry setup and upgrades to wireless security and fault tolerance.
Progent's BlackBerry-certified consultants can help you use RIM BlackBerry Enterprise Server to perform routine jobs like:
- Deploy and manage applications
- Plan smartphone, program, and IT policy updates
- Update BlackBerry device software remotely
- Control user and group settings with BlackBerry's extensive library of IT policies
Progent's BlackBerry-premier engineers can also assist your company to utilize BlackBerry BES Server to perform important tasks not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:
- Configure and support BES Server's fault-tolerant infrastructure based on virtualization
- Deploy BlackBerry smartphones wirelessly
- Establish specialized administration roles
- Automatically track and analyze the health of your BlackBerry system
Expert RIM BlackBerry Consulting and Technical Support Services Offered Online from Progent
Progent's authorized BlackBerry engineers are available online to provide prompt assistance to businesses in the Baton Rouge region or throughout the state of Louisiana. Progent's experienced remote consulting experts have helped businesses resolve computer problems and reduce IT service costs in each state in the country and built a large base of satisfied customers. (See Progent's customer testimonials.)
Progent offers remote assistance for a wide array of technologies related to BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry BES Server, and improving wireless security. Major RIM BlackBerry certifications awarded to Progent's consulting experts include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to carry out basic support operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account configurations, launching messaging filters, changing user accounts, update BlackBerry handsets, transmitting service books, and configuring BlackBerry Desktop Manager to operate with your company email solution. Progent's seasoned service professionals can also assist you to troubleshoot a wide range of issues concerning synchronization, device recognition, messaging reconciliation, web access, wireless connections, IM, PC application installation, and Desktop Redirector.
As a leader in delivering nationwide online help for small company networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry support expenses at a minimum and, by handling problems quickly, improves the efficiency of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BESMon to run critical tasks such as troubleshooting enterprise activation issues, adding and deleting BlackBerry device clients, activating passwords, configuring over-the-air program loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery processes.
Progent's BlackBerry-certified consultants can also assist you to operate administration tools such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of IT policies in the BlackBerry BES system and assist you to define and install appropriate security options.
Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange architecture for working in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Microsoft Exchange Server.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment based on Exchange Server. Progent's BlackBerry-certified engineer offers expertise in key areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Windows permissions, email architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and remove BlackBerry device users on Exchange and Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry devices and client accounts, back up and support storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Microsoft Exchange data flow, create, edit, and assign WLAN and VPN configuration sets, set up SNMP traps, and generate reports to summarize SNMP data.
Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings such as Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.
Call or Email Progent for Support from a RIM BlackBerry-Qualified Professional
To contact Progent about consulting help for BlackBerry wireless integration, call
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Top Quality Security Scan Specialist
Internal Security Inventory Consulting Services
Progent offers two low-cost service bundles designed to allow small companies to receive an independent network security evaluation from a certified security engineer. With Progent's External Security Inventory Scan, a security engineer runs an extensive test of your network from beyond your company firewall to determine potential risks in the security profile you expose to the outside world. With Progent's Internal Network Security Inventory Scan, an engineer executes a system scan from an authorized computer inside your company firewall to assess your exposure to inside attacks. The two security inventory services are configured and run from a secured external location.
MCSE Expert Certified Windows Server 2012 R2 Virtual Fibre Channel Technology Consulting
Windows Server 2012 R2 Specialists
Progent's Microsoft-certified consultants can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your network for on-premises, multi-site, cloud-based, and hybrid datacenters, educate your IT management staff, develop an enterprise-wide security strategy, automate network management, help with application development, and generate and validate a DR/BC plan.
Immediate Microsoft Certified Expert Hybrid Office 365 and Exchange Support and Help
Microsoft Certified Expert Office 365 hybrid solutions for Exchange On-site Support
Microsoft supports transparent hybrid environments that combine Office 365 and on-premises Exchange deployments. This permits you to have certain Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, implementing and debugging your hybrid Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you through challenging technical bottlenecks and also can provide comprehensive project management outsourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget.
Exchange 2013 Server Help and Support
Computer Consultants Exchange 2013 Backup and Restore
Microsoft Exchange 2013 incorporates significant enhancements to the functionality of Exchange Server 2010 and introduces powerful innovations plus a redesigned architecture. These improvements affect vital areas including ease of administration, high availability (HA), security, cost of ownership, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential advantages of upgrading to Exchange 2013, design a cost-effective test and rollout plan, and train your IT team to manage your Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.
Professional Work from Home Security
Technology Consulting At Home Employees Cybersecurity
Progent can assist small and mid-size businesses to set up cybersecurity defense systems and deliver response expertise to support remote workers.
Exchange 2013 Upgrade Consult
Exchange 2013 DAG Consultants
Microsoft Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful innovations plus a revamped architecture. These enhancements affect vital areas including ease of administration, availability, compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consultants can help you evaluate the potential advantages of migrating to Exchange Server 2013, create an efficient test and rollout strategy, and train your IT staff to maintain your Exchange 2013 environment. Progent also offers affordable online support and management for Exchange 2013.
Exchange 2013 Consultant Services
24-7 Exchange 2013 eDiscovery Consulting
Microsoft Exchange Server 2013 includes major improvements to the capabilities of its predecessor Exchange Server 2010 and introduces powerful innovations plus a revamped structure. These enhancements favorably impact key IT areas like manageability, availability, security and compliance, operational costs, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the potential business benefits of migrating to Exchange Server 2013, design a cost-effective validation and rollout strategy, and train your IT team to manage your Exchange Server 2013 environment. Progent can also provide ongoing online consulting and management services for Exchange Server 2013.
1900 Router Consulting Services
24/7 VPN Routers Help and Support
Cisco has developed a full array of routers that includes appliances built to deliver the protection, bandwidth, and reliability demanded by organizations ranging from branch offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved reliability and system availability. Progent can show you how to select and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to grow as you add new users, open new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers based on Cisco's IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge environments, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Routers.
Microsoft Certified Expert Consultant Exchange Email Hosting
Urgent Technology Professional Exchange Email Hosting
Progent's MS Exchange Server Hosting Services offer an enterprise-class data center that features backed-up power and environmental control systems, round-the-clock staffed security and IT support center, plus fault-tolerant connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtual servers for service continuity, smooth expandability, and rapid recovery. Services feature complete incorporation with your business network, access to handheld computing products, continual monitoring of efficiency and security, spam and virus filtering, security update and revision control, Help Desk support, daily data backup, and full messaging administration services.
24-Hour Professionals ProSight Email Security
24-7 Email Block Lists Consult
Progent's ProSight Email Guard solution uses the technology of top data security vendors to deliver centralized control and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The onsite gateway can also help Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Immediate Cisco Content Engine Network Module for Content Delivery Remote Support
Cisco DistributedDirector Integration Services
Progent provides fault tolerant load balancing support that addresses network load balancing, load balanced applications, network backbone routing, and content delivery products including Cisco Content Engine. non-stop load balancing vendors for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Engine and ACNS, and F5 Networks BIG-IP.
Juniper Junos J-Web Network Security Audit
Juniper Junos BGT Network Security Auditing
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Network Security Testing Juniper NetScreen
Juniper Networks NetScreen Auditing
Progent's Juniper-authorized NetScreen consultants can assist your company to configure and integrate NetScreen 5000 series routers, upgrade from older NetScreen products to the latest Juniper products, and repair network infrastructure problems in Juniper-only or mixed-technology systems.
Microsoft Exchange 2016 Migration Planning Online Technical Support
Exchange 2016 Migration Planning Consultant
Progent can help you in all phases of your upgrade to Exchange 2016 including designing high availability (HA) system topology for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange and Windows Server 2012 R2; moving mailboxes; Hyper-V design; determining mass storage requirements for your VMs, databases and logs; configuring hardware load balancing for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Firepower Services Consulting
Cisco Firepower 4000 Series Firewalls Computer Consultant
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new deployments. Progent's Cisco-premier CCIE network experts can help your company to maintain your legacy PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to plan, deploy, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
ISA 2004 Server Consultant Services
ISA Server Online Support Services
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience developing corporate security solutions for IT networks with multiple locations, remote users, and line-of-business eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business plan and implement an installation of ISA Server 2004 that supports your IT security requirements without limiting your productivity.
SQL 2008 Consulting
MS SQL 2008 Support and Integration
Progent's Microsoft-Premier SQL Server consultants can provide a range of services to help small businesses to plan, deploy, administer, and repair SQL 2008 solutions in order to realize the maximum business benefit from this state-of-the-art database management technology. In addition, Progent can provide help with network infrastructure, company-wide security, and custom software development to optimize the business advantage of your information investment.
Support and Integration Microsoft Dynamics SL
MRP Contract Programmer
Besides offering access to Microsoft Dynamics GP specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 ERP, and QuickBooks Pro by Intuit. Progent can provide programming, troubleshooting, administration help, upgrade support, and one-on-one or group webinar training classes tailored to address your particular needs. Progent's consultants also can show you how to integrate and support a protected, robust server and communications infrastructure to run your ERP, MRP and accounting solutions.
Wireless Integration Case Study
Proxim Wireless Example Application
Progent delivered a wireless integration environment that allowed a school to improve productivity and avoid the recurring costs of a dedicated data connection. Progent proposed a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for connecting remote sites up to 2.5 miles apart and can reach even longer distances. This wireless alternative provided better performance and dependability than recourse to amplifying the 802.11b wireless network, and because it utilizes the 5.8Ghz band it offered protection against outside interference.
Word Support and Integration
After Hours Development Company Accounting System
Progent's application experts offer in-depth consulting, custom programming, deployment help, and online classes for leading business applications that address key areas including ERP and MRP, financials, business reporting, web application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of background providing high-level consulting and troubleshooting support remotely, Progent can assist small businesses anywhere in the United States to save the time and fees associated with travel and on-site visits without compromising the high quality of consulting support.
IT Consultants SQL Server 2012 AlwaysOn Failover Cluster
SQL Server 2012 Reporting Services On-site Technical Support
Progent can provide the support of certified engineers and seasoned software programmers, database administrators, project managers, Cisco-certified network engineers, disaster recovery/business continuity specialists, and certified security professionals to assist you to assess the potential advantages of SQL Server 2012 for your organization, install test systems at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define an efficient and secure IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Microsoft Certified Expert Lync Server 2013 topology Engineer
Lync Server 2013 Front End Pool Engineers
Microsoft Lync 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and public switched telephone network voice communication. Microsoft Lync 2010 can enhance the capability of Exchange, SharePoint and Office or Office 365 and streamlines management through integration with Windows AD. Lync can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications experts can provide remote and on-premises support services to help your company to maintain and repair your existing Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's new release of the product family. Progent can also help you to plan and carry out a smooth Skype for Business upgrade.
Fortinet Firewall Integration Computer Engineer
Fortinet 30 Series Firewalls Outsourcing
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet firewall experts can help your business to deploy your Fortinet security appliances to protect your IT assets at the network edge, within the data center core, at branch locations, and at the cloud edge.
At Home Workforce Video Conferencing Remote Support
At Home Workers Conferencing Professional
Progent can assist small and medium-size organizations to implement and debug teleconferencing platforms to enable their at-home workforce to interact effectively with teammates and customers.
CISSP Certified Security Consult
CISSP Certified security Systems Engineer Consulting Services
Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any facet of IT security. Progent can implement cost-effective security solutions that guard a small business from modern malware attacks or Progent can plan, deploy, and manage an end-to-end security environment for hybrid enterprise networks that accommodate onsite, online, and mobile users sharing network resources spread across multiple physical sites and various clouds.
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