For businesses of all sizes in Baton Rouge Louisiana, Progent can provide convenient, quick, and affordable communication with Cisco CCIE-certified engineers. Cisco CCIEs are top-level networking engineers who achieve this prestigious certification only after rigorous examinations by Cisco. CCIE-qualified engineers can handle the most complicated issues surrounding network deployment, repair, and configuration. Progent's CCIE-qualified professionals operate directly with Cisco's internal engineers in analyzing anomalies with IOS or Cisco NX-OS utilities and developing temporary alternatives or receiving software updates to fix problems. A Cisco CCIE can detect the source of computer network problems stemming from hardware or software.

Progent offers affordable remote contact with a CCIE expert so that your company can receive high-level assistance for complex network problems that are impacting productivity but are beyond the scope of your ordinary network support resources. Progent's Cisco CCIE-certified network experts can examine your network via advanced remote connectivity tools in order to provide fast and cost-effective analysis and repair of serious network problems.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by large corporations or nationwide ISPs, and so their skills are not readily available to the general public. Progent is one of the few support providers that makes CCIEs available to support small and mid-size businesses. Also, Progent can provide quick contact with a CCIE by telephone so that you can get immediate support for complex network issues that are reducing business productivity. To find out how to contact a Progent CCIE for immediate help with your network, go to remote network assistance.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services


Cisco's large family of current and legacy networking devices familiar to Progent includes ASA 5500 Firewalls and PIX 500 Series Firewalls, the Catalyst Firewall Services Module, secure high-speed and IS routers, Aironet and Meraki wireless access points and bridges, Meraki cloud-managed Wi-Fi APs and switches, Voice over IP (VoIP) phones and systems, Catalyst and Nexus series switches, plus security and VPN solutions. Maintaining one of the largest groups of Cisco-certified CCIE consultants of any independent support company, Progent has privileged access to Cisco's internal support specialists and the latest training tools to keep at the leading edge of connectivity technology.

Patch Management for Cisco Network Appliances
Software update management is a critical and complicated task. Timely and properly managed patching maximizes cybersecurity, compliance, uptime, and functionality. Sporadic patch management can result in security gaps, compatibility problems, sluggish or inconsistent performance, excessive offline stretches, or unavailability of key features. Patching entails more than occasional updates of an OS and applications for servers and endpoints. Firmware updates can be as critical for network appliances like routers, firewalls, and wireless access points.

Patch Management Services for Network Appliances

Progent can provide patch management support for network infrastructure devices from Cisco and other leading vendors

Progent has delivered high-end assistance for Cisco networking products for more than two decades and Progent's managed services for software and firmware patch management offer businesses of all sizes a versatile and affordable solution for evaluating, validating, scheduling, implementing, and tracking updates to your ever-evolving information system. To learn about Progent's service programs for patch management, go to Progent's software update management services.

In order to find out more concerning Progent's professional support for Cisco technology, choose a topic:

Other Consulting Expertise Available from Progent
In addition to Cisco infrastructure, Progent's consulting professionals offer support for other major facets of information systems, making it possible for Progent to deliver end-to-end IT solutions for organizations of all sizes. A sampling core disciplines where Progent's IT consultants can provide world-class expertise are: By providing a convenient centralized source for network generalists and specialists, Progent can tailor timely, cost-effective, and comprehensive information technology solutions that meet the special requirements of businesses in Baton Rouge Louisiana.



An index of content::

  • 24 Hour Data Protection Manager 2016 and Shielded VM Technical Support Technology Consulting Data Protection Manager 2016 Backup and Recovery
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    Consultancy Microsoft Entra

    Progent's consultants can assist you to design and carry out an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that uses Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity management for both onsite and Azure resources.

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    wi-fi controller Onsite Technical Support

    Cisco's {Catalyst Wi-Fi controllers streamline the management of wireless LANs by unifying the provisioning and management of wireless APs, optimizing Wi-Fi throughput by reducing the impact of radio frequency congestion, improving wireless availability with rapid failover, and hardening data security by detecting cyber threats and filtering network traffic according to user class and location. Progent's Wi-Fi consultants can help you to deploy Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's latest wireless controller technology.

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    Progent's Cisco-Premier network engineers can show you how to run Cisco's network management tools along with a variety of powerful third-party applications to create a comprehensive network management strategy to keep your network running reliably, conserve expensive resources, guard your data, revive rapidly from device failure or malicious attacks, and enable you to add or repurpose valuable resources sensibly and economically as your company grows.

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  • Monitoring and Reporting Integration Support
    Professional Comprehensive Event Management

    Even if your company has a minimal computer services staff and a limited technology budget, your information network can still feature the same high availability and responsiveness that once needed a substantial internal service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT professionals, the latest system management products for 24x7 monitoring and alerts, and cost-effective service programs such as a help desk service to keep your mission-critical business applications and servers up and running.

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  • Baton Rouge, Louisiana Consultancy Firm 24 Hour IT Specialists Baton Rouge, Louisiana

  • Microsoft 365 Word co-editing Services
    24-Hour Office Word 2016 Engineer

    Progent's certified Office Word and Microsoft 365 Word experts can provide a wide selection of economical online support services to help you to manage your existing Microsoft Office Word environment or assist you to migrate to a newer release of Microsoft Office Word. Services offered by Progent's experts include VBA software development, isolating and fixing compatibility issues between various versions of Word, integrating Word with other Office apps like Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security support, smart phone and tablet synchronization, and remote training classes tailored for your special requirements.

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  • Best Juniper Junos Network and Security Manager Firewall Configuration Security Auditor Juniper Junos Network and Security Manager
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  • CCDP Expert Certified IT Consulting wireless IP phones and Aironet APs Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning Outsourcing

  • Information Technology Consulting Co-managed Service Desk
    Virtual Call Desk Support Outsourcing

    Progent's Microsoft certified experts offer three service programs to help mid-size and large organizations create a cost-effective and successful in-house Network Support Helpdesk. Progent's consulting services include Return on Investment analysis, process analysis and enhancement, management reporting, education of in-house personnel, and documentation of processes. Progent's Software Evaluation and Deployment Services help companies analyze the numerous top level Help Desk application programs available and determine which packages may be too expensive, miss key functions, or align badly with your organization's business goals. Progent also offers temporary staffing for organizations who want to reinforce their internal Help Desk staff for occasional projects or to fill in for absent or indisposed personnel.

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  • Catalyst 802.11ax Access Point Specialist Cisco Certified Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning IT Services

  • MSP360 B2 Backup Storage Help and Support
    MSP360 VM Backup Remote Troubleshooting

    Progent's data protection experts can help you to design, implement and debug a backup plan built around MSP360 software. MSP360 offers file or image-based backup/recovery for VMs and physical computers, works with all leading public clouds, and permits businesses to create a backup solution with a low Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and management of your backup environment to prevent data loss caused by user miscues, computer errors, ill-intentioned users, and external assaults such as ransomware.

  • Catalyst Wi-Fi 6 AP Security IT Consulting Catalyst Wi-Fi 6 AP Configuration Integration Support
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  • Online Help Altaro VM Backup Planning
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    Altaro VM Backup from Hornetsecurity offers small organizations a dependable and budget-friendly solution for backing up and recovering Microsoft Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud environments and also supports cost-effective cloud backup to Azure storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises consulting services to help you to plan, install, optimize and debug a comprehensive backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.

  • Cisco Firepower NGFW Firewalls Technology Consulting ASA Firepower Support and Help
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  • Computer Consultants Aironet 2800 Access Point Aironet 2600 Access Point Network Engineer
  • Consultant Services Cisco Firepower Firewalls Cisco Firepower Firewalls IT Consulting
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  • Microsoft Experts SharePoint Server 2007 Technical Consultant
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    Progent's Microsoft-certified consultants can provide small and medium sized businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, teams and information. SharePoint Portal Server provides a central location for your workers or customers to connect to, manage, share and interact with relevant information, documents, and applications and to communicate with one another. It enables quicker and better decisions, more effective sharing across teams and more streamlined business processes. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information accessible inside and without an organization. Windows SharePoint Services connect employees, customers, workgroups and major tasks with the information they've created in a way that makes data easy to find, download and apply.

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    Progent's colocation center IT services are intended for businesses with equipment located at Internet Data Centers or data center colo hosting sites and requiring timely in-person assistance at the colo facility as well as remote help from Microsoft and Cisco Certified professionals. Progent offers a complete array of data center and IDC and colo support services including network topology evaluation, Windows and Linux server installation and maintenance, troubleshooting for server and communications infrastructure, design and installation of high availability systems, architecting and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and creating high-availability server and storage cluster systems.

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  • Immediate ISA Server Consultant Services ISA 2004 Outsourcing
  • Integration Windows Server 2019 Windows Defender ATP Windows Server 2019 Disaster Recovery Support
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  • Largest Microsoft Certified Expert Windows Server 2019 Deduplication Integration Services Computer Consulting Windows Server 2019 migration
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  • MOM 2007 Online Consulting MOM 2007 Professionals
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  • Cisco Technician
  • MSP360 GSuite Backup Support and Setup Best MSP360 Desktop Backup Outsourcing
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  • Linux Phone-based System Recovery
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    Progent provides national online phone support and troubleshooting services for businesses that run networks based on variants of Linux or whose IT systems feature a mix of Linux platforms/Linux and Microsoft Windows technology. Remote IT help offers optimum return for your IT dollar by protecting client productivity and limiting the hours billed for computer analysis and repair. Sophisticated remote support technology and skilled service specialists and engineers allow Progent to handle most network problems without squandering time and money by traveling to your site. In the vast majority of situations your network problems can be remediated by telephone or via a combination of phone help and online access. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM premier security specialists to help with the toughest system issues.

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  • After Hours Small Business WAP150 Technology Consulting
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    Cisco's Small Business 100, 300 and 500 series of wireless access points are Linux-based devices intended as entry-level wireless APs for small offices. Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or onsite configuration and debugging services to assist your organization to plan, implement, update, tune, manage and debug Cisco Small Business Wi-Fi AP deployments of any size or topology.

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    Mac Network Specialists

    Progent's Apple Mac networking consultants can assist you with a broad array of network foundation areas including system architecture, off-site and mobile access, internetwork compatibility, security, and new technologies including VoIP and fast wireless networking. For business networks based solely on Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and depth to handle the complexity of planning, configuring, and supporting a network architecture that is robust, safe, efficient and aligned with your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan storage area network solution. Progent can also give you access to skilled professionals to support Cisco routers and switches.

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    Progent's certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot systems and migration strategies, tune your network infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT management staff, develop an enterprise-wide security plan, streamline network management, help with creating applications, and build and test a disaster recovery/business continuity plan.

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    Progent's webinar training classes offer small businesses the affordability, simplicity, and versatility of web-based seminars and the effective pedagogic methods of expert instructors who use advanced collaboration software to reproduce live, participatory classrooms. Progent offers webinar training for popular desktop software including elements of Microsoft Office such as Office Excel, Word, PowerPoint, and Outlook: MS Dynamics accounting and analytics solutions such as MS Dynamics GP (Great Plains); plus other top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.

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    Microsoft 365 Exchange Online allows you to use cloud-based virtual machines, mailboxes and other Exchange infrastructure to lower hardware expense and administrative hassle. You can configure Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid architecture that combines both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consultants offer affordable remote technical support to help your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, design a network topology that aligns with your functional requirements and budget, implement an efficient move from your existing Exchange system to one that incorporates Exchange Online, train your management team and users, and deliver ongoing consulting and troubleshooting.

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  • Exchange 2016 Office integration Consulting
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    Progent can assist you in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your VMs, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).

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  • Engineers Google Cloud Identity
    Google GCP Cloud Storage integration Consulting

    Progent can provide cost-effective remote and on-premises support to help businesses of any size to move all or part of their core network infrastructure to Google Cloud Platform services. This can save management hassle and equipment costs and enable the use of Google's cutting edge machine learning technology. Progent can assist you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, deployment, administration, performance optimization, licensing management, backup/restore mechanisms, and security.

  • Power BI Connectors Development Company Power BI Dashboards Developer Firm
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  • Duo MFA and Single Sign-on (SSO) Support Services
    Technical Consultant Duo Multi-factor Authentication

    Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity verification with Apple iOS, Google Android, and other personal devices.

  • Professional Windows 2012 Failover Clustering Microsoft Expert Failover Clusters Windows Server 2012 Technical Consultant
  • Progent Contact Progent Contact
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  • SBS 2003 Consulting Microsoft Small Business Server 2011 Consulting
  • SCCM Application Management Consultant Services 24-7 SCCM Mobile Device Management Support Outsourcing

  • Windows 2000 Online Help
    Windows Server 2000 Migration Consulting

    Progent's certified Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2K Servers and can streamline network administration, offer tech support and repair, and strengthen security. Progent can also help you create, justify, and implement a strategy to migrate from Microsoft Windows Server 2000 to Windows Server 2003. Progent is experienced in setting up test programs to reduce the technical risk involved with moving to Windows Server 2003 by uncovering potential hardware and software compatibility issues.

  • SCCM Cloud Integration Network Consultant SCCM and SQL Server Network Engineer

  • Integration MAS 90
    Dynamics AX Consultant

    Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system programs to match your unique business requirements. Progent's Microsoft-certified support experts offer expertise in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides expert e-Commerce integration services for secure, corporate-wide information sharing plus integration with CRM products.

  • SCVMM Migration Setup and Support Microsoft Experts VMM and SQL Server Consultant Services
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  • Top Ranked ProSight NinjaOne Remote Desktop Monitoring IT Services
    NinjaOne Automated Server Management Support and Integration

    ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system operating efficiently by tracking the state of vital devices.

  • SQL Server SSAS Technical Support SQL Server 2016 and Hyper-V Consultant
  • Security Audits Barracuda Networks F800C Series Firewalls Auditing Barracuda Networks F12A Series Firewalls
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  • 24-7 Consulting Microsoft Exchange Server Upgrade
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    Progent offers expert support for every phase of your Exchange 2010 upgrade with services that include outsourced or co-sourced project management, site prep, project planning, specification of all new software licenses and equipment needed, recommended sourcing, pilot verification at customer location or at Progent's test lab, setting up temporary coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, deployment of the solution, decommissioning the previous servers, and training for customer's IT group and end users.

  • Service Database Consulting Services Service Reports Professionals

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