For offices of any size in Baton Rouge Louisiana, Progent can provide convenient, fast, and affordable communication with CCIE-Premier engineers. Cisco CCIEs are world-class network engineers who achieve this elite recognition only after strenuous examinations administered by Cisco. CCIEs can handle the most complicated problems surrounding network interfacing, repair, and configuration. Progent's CCIEs work directly with Cisco's in-house engineers in identifying anomalies with IOS or NX-OS software and developing workarounds or obtaining program updates to fix problems. A Cisco certified CCIE knows how to detect the cause of network difficulties whether from network appliances or software.

Progent can provide fast online access to a CCIE specialist so your company can get high-level assistance for complicated network issues that are affecting your business but are outside the scope of your local network maintenance organization. Progent's CCIE-Premier network experts can access your system via advanced remote support utilities that allow them to perform fast and cost-effective analysis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or nationwide ISPs, and consequently their skills are not easily available to the general public. Progent is among the few consulting firms to make CCIEs available to help small and medium sized businesses. In addition, Progent can provide fast contact with a CCIE by telephone so that you can receive immediate help for complex network issues that are hurting worker efficiency. To learn how to get in touch with a Progent CCIE for timely help with your IT infrastructure, visit Progent's online network troubleshooting.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services


Progent maintains one of the biggest teams of Cisco-premier CCIE engineers of any independent consulting firm in the U.S. As a result, Progent can provide world-class expertise in finding connectivity solutions focused on Cisco technology. Since Progent is also a Microsoft Certified Partner and provides expert application help for a wide range of business applications, Progent can integrate end-to-end information technology solutions that maximize the business value of your information system.

CCIEs are an excellent value since their deep expertise allows them to fix the most complex problems rapidly. In many instances, less seasoned consultants can spend hours or days struggling with a problem that a certified CCIE can resolve in just a few minutes. Most Progent CCIEs are not only experienced with Cisco technologies, but also have a variety of recognized industry certifications including Microsoft Certified Systems Engineer (MCSE), and a major network security certification such as CISA or CISM. This permits Progent to provide complete services that incorporate a broad array of IT products without requiring extra expenses and delays managing multiple specialists.

Patch Management for Cisco Network Devices
Software update management is an essential and complicated process. Timely and correctly managed patching optimizes cybersecurity, regulatory compliance, availability, and capability. Sporadic software update management can cause security gaps, compatibility problems, sluggish or inconsistent responsiveness, excessive downtime, or loss of key functions. Patching entails more than occasional updates of an OS and apps for servers and endpoints. Firmware updates can be as critical for infrastructure appliances such as switches, firewalls, and Wi-Fi access points.

Software Update Management Services for Network Infrastructure Appliances

Progent can provide software update management support for infrastructure appliances from Cisco and other major vendors

Progent has delivered high-end support for Cisco infrastructure appliances for over two decades and Progent's managed services for patch management provide organizations of all sizes a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information network. To find out about Progent's service options for patch management, see Progent's software update management solutions.

In order to find out more information about Progent's online and on-premises support for Cisco network technology, select a topic:

Other Consulting Expertise Offered by Progent
Progent also offers a a wide array of consulting expertise in key practice areas to help companies to convert Cisco infrastructure products into an integrated IT solution that provides competitive advantage. A few of the consulting services offered by Progent's subject matter experts include project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and management, Windows Server 2022 planning and migration expertise, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, network security vulnerability scanning, database administration and application services, and temporary CIO services.

Progent can also assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based resources and that utilize Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

By offering an efficient centralized source for network generalists and specialists, Progent is able to tailor timely, affordable, and comprehensive IT solutions that fit the unique requirements of businesses in Baton Rouge Louisiana.



An index of content::

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    Progent's Citrix-accredited consultants can assist you to understand the strategic advantages of XenServer as well as additional Citrix platforms, and can assist your IT organization to plan, validate, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your existing Citrix technology deployment and show you how to optimize resource utilization, performance, security and compliance, uptime, and recoverability.

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    Colocation sites make it possible for companies to share world-class data centers for hosting network equipment that supports critical applications. Progent's Microsoft and Cisco premier consultants can help your company with all facets of your colocation strategy including selecting and migrating to a colocation site, creating network architecture, specifying hardware, on-premises and remote maintenance, establishing online network administration, and training your IT personnel.

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    The Help Desk service delivery structure used by Progent gives small organizations an affordable alternative to dependence on independent consultants by offering extensive technical knowledge accessible to numerous engineering teams, optional 24x7 availability of emergency assistance, escalation capability to world-class engineers for handling the most difficult problems, service consistency and reliability, quick follow-up overseen by veteran IT service managers, a choice of easy-to-use ways for initiating service jobs, plus a high level of progress visibility enabled by trouble ticket updates and available via a web-based portal.

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    Progent's certified ISA Server consulting experts have long experience configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your company in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security needs without adversely restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    ProSight Reporting is an expanding suite of in-depth reporting plug-ins created to work with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent offers cost-effective online access to an Oracle MySQL RDBMS DBA or software developer and can assist organizations of any size to configure and manage MySQL within a reliable IT infrastructure that offers high levels of speed, scalability, and security. Progent also has proven skill assisting businesses port databases from Oracle to MySQL.

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    Progent is hiring a range of full-time workers such as solutions-driven MCSEs; system experts with Cisco CCDP or CCIE certification; and specialists in fault-tolerant network design with backgrounds in mobile access, wireless networking, non-stop environments, business continuity solutions, data preservation, and VMware technology. We are also hiring desktop support experts, remote service specialists, and CISSP or CISA accredited security consultants. We are also looking for experienced managers able to perform efficiently in our high-growth, virtual office environment. Progent contracts independent consultants who have proven knowledge and field experience in important IT areas outside Progent's main technical focus. Progent's Experts Group employs contractors who offer advice and development services for strategic applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth knowledge of popular operating systems such as Linux, Apple OS, or Sun, or can provide world-class skills in technologies like telecommunications, web development, EDI, eCommerce, or dbm programming. Independent consultants certified by us cooperate with our full-time professionals to deliver comprehensive IT services for small company networks.

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    Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

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    Microsoft Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade solution offering enhanced security, seamless compatibility with other Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and improved operational efficiencies, enhanced individual productivity, and better intellectual property protection with this simple-to-manage, highly available IM platform. Successful deployments of Office Communications Server require careful planning and thought before installation. Progent's Microsoft-certified professionals can deliver the skill needed to deliver all the advantages of Office Communications Server across your whole corporation.

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    Microsoft SQL Server 2008 delivers indispensable, familiar tools to computer experts and network users, reducing the difficulty of designing, deploying, managing, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2008 require a network consulting firm with hands-on experience and broad knowledge in planning and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.

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  • Small Business Design Consultant
    Small Office Outsource IT

    Progent's Microsoft and Cisco certified computer engineers can provide expert support for a wide array of technologies and can provide that expertise by phone anywhere in the U.S. or in person in select cities across the United States and anywhere in . Progent provides remote help for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Windows and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE network specialists for complex connectivity problems, as well as the the assistance of CISA-qualified security engineers to assist with complex security design and problem solving. Progent has delivered remote troubleshooting to companies in every state in the U.S.

  • Support and Help SQL Server 2016 Performance Tuning IT Consulting SQL Server 2016 and Excel
  • Systems Management Server Support Outsourcing Systems Management Server 2003 Technical Support Services
  • Outsourcing IT Support Cisco
  • Telecommuter Network Consulting Online Consulting Work from Home
  • Teleworker Security Online Technical Support Remote Workers Endpoint Security IT Consultant
  • Teleworkers Baton Rouge Consulting - Help Desk Outsourcing Consulting and Support Services Baton Rouge Urgent Teleworkers Expertise - Baton Rouge - Help Desk Outsourcing Guidance Port of Baton Rouge

  • Cisco Virtual Private Network IT Consultant
    24-Hour Cisco VPN Specialists

    Cisco's security and remote access technology for small organizations represent a complete line of manageable security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align best with your business objectives.

  • Top Quality Small Office System Support Award Winning Small Office Technical Consultants
  • Top Ranked Windows Server 2022 and SCOM Online Help Windows Server 2022 Secured-core server Consultants
  • Cisco Computer Network Service Company Port of Baton Rouge
  • Top Remote Workers Expertise - Baton Rouge - Collaboration Technology Consulting Experts Baton Rouge Louisiana After Hours At Home Workforce Consulting Services - Baton Rouge - Collaboration Solutions Consultants Baton Rouge, Capital Park

  • ProSight Phishing Protection Specialists
    VMware Security Network Engineer

    Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your organization's unique needs and that allows you prove compliance with legal and industry data security standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware.

  • Top Server Consolidation Online Technical Support Virtualization Consulting Services
  • Ubuntu Linux Engineers Debian Linux Remote Support Services
  • VoIP handsets Consultant Job Openings Contract Virtual Office Microsoft Consultant

  • Customer Relationship Management Support
    Integration Services MS CRM

    Microsoft CRM helps mid-market businesses nurture profitable client relationships. Built-in Sales and Customer Service components allow employees to share data to help improve selling success and offer consistent, effective customer service. Progent can set up the optimal server and communications infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you integrate Microsoft Dynamics CRM with your sales or customer support databases.

  • WatchGuard Firebox M5600 Firewall Security Contractor Computer Security Specialist WatchGuard Firebox M570 Firewall
  • Windows Server 2008 BranchCache Professionals 24x7 Support and Integration Windows Server 2008 Security
  • Windows Server 2008 R2 IT Services Windows Server 2008 Active Directory Computer Engineer
  • Windows Server 2012R2 Private Cloud Specialists Services Windows Server 2012 R2 upgrade
  • Windows Server 2012R2 Server Manager Technical Support Services Windows Server 2012 R2 Cloud Consultancy
  • Windows Server 2012R2 Storage Spaces Network Consultants Windows Server 2012 R2 Private Cloud Configuration

  • Comprehensive Event Management Consultant
    Remote Network Monitoring Computer Consultant

    Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can afford a degree of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost service packages created to help your company to detect and fix a most IT network problems before they get big enough to hurt productivity.

  • Windows Server 2022 High Availability Engineer Microsoft Certified Expert Windows Server 2022 Secured-core server Remote Support
  • Windows and Solaris Remote Technical Support 24 Hour Solaris with Windows Professionals

  • Windows Server 2022 Storage Replica Computer Consulting
    Windows Server 2022 Windows Defender ATP Consultant Services

    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.

  • ransomware removal and file restore Consultants ransomware removal and file recovery Consultancy

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