For offices of any size in Baton Rouge Louisiana, Progent can provide convenient, fast, and affordable communication with CCIE-Premier engineers. Cisco CCIEs are world-class network engineers who achieve this elite recognition only after strenuous examinations administered by Cisco. CCIEs can handle the most complicated problems surrounding network interfacing, repair, and configuration. Progent's CCIEs work directly with Cisco's in-house engineers in identifying anomalies with IOS or NX-OS software and developing workarounds or obtaining program updates to fix problems. A Cisco certified CCIE knows how to detect the cause of network difficulties whether from network appliances or software.

Progent can provide fast online access to a CCIE specialist so your company can get high-level assistance for complicated network issues that are affecting your business but are outside the scope of your local network maintenance organization. Progent's CCIE-Premier network experts can access your system via advanced remote support utilities that allow them to perform fast and cost-effective analysis and remediation of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big enterprises or nationwide ISPs, and consequently their skills are not easily available to the general public. Progent is among the few consulting firms to make CCIEs available to help small and medium sized businesses. In addition, Progent can provide fast contact with a CCIE by telephone so that you can receive immediate help for complex network issues that are hurting worker efficiency. To learn how to get in touch with a Progent CCIE for timely help with your IT infrastructure, visit Progent's online network troubleshooting.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States		 (225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States		 (504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States		 (318) 693-1900 Shreveport Network Support Services


Progent maintains one of the biggest teams of Cisco-premier CCIE engineers of any independent consulting firm in the U.S. As a result, Progent can provide world-class expertise in finding connectivity solutions focused on Cisco technology. Since Progent is also a Microsoft Certified Partner and provides expert application help for a wide range of business applications, Progent can integrate end-to-end information technology solutions that maximize the business value of your information system.

CCIEs are an excellent value since their deep expertise allows them to fix the most complex problems rapidly. In many instances, less seasoned consultants can spend hours or days struggling with a problem that a certified CCIE can resolve in just a few minutes. Most Progent CCIEs are not only experienced with Cisco technologies, but also have a variety of recognized industry certifications including Microsoft Certified Systems Engineer (MCSE), and a major network security certification such as CISA or CISM. This permits Progent to provide complete services that incorporate a broad array of IT products without requiring extra expenses and delays managing multiple specialists.

Patch Management for Cisco Network Devices
Software update management is an essential and complicated process. Timely and correctly managed patching optimizes cybersecurity, regulatory compliance, availability, and capability. Sporadic software update management can cause security gaps, compatibility problems, sluggish or inconsistent responsiveness, excessive downtime, or loss of key functions. Patching entails more than occasional updates of an OS and apps for servers and endpoints. Firmware updates can be as critical for infrastructure appliances such as switches, firewalls, and Wi-Fi access points.

Software Update Management Services for Network Infrastructure Appliances

Progent can provide software update management support for infrastructure appliances from Cisco and other major vendors

Progent has delivered high-end support for Cisco infrastructure appliances for over two decades and Progent's managed services for patch management provide organizations of all sizes a flexible and affordable solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information network. To find out about Progent's service options for patch management, see Progent's software update management solutions.

In order to find out more information about Progent's online and on-premises support for Cisco network technology, select a topic:

Other Consulting Expertise Offered by Progent
Progent also offers a a wide array of consulting expertise in key practice areas to help companies to convert Cisco infrastructure products into an integrated IT solution that provides competitive advantage. A few of the consulting services offered by Progent's subject matter experts include project management expertise, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) business continuity planning, VMware NSX virtual network architecture and management, Windows Server 2022 planning and migration expertise, Windows Server 2019 migration consulting, Windows 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, disaster recovery planning, Windows Server 2012 R2 configuration, network security vulnerability scanning, database administration and application services, and temporary CIO services.

Progent can also assist your company you to plan, deploy, manage and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based resources and that utilize Cisco networking technology. (Find out about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)

By offering an efficient centralized source for network generalists and specialists, Progent is able to tailor timely, affordable, and comprehensive IT solutions that fit the unique requirements of businesses in Baton Rouge Louisiana.



An index of content::

  • 24 Hour Specialists Windows Server 2016 Disaster Recovery Planning Windows Server 2016 Security and Compliance Consulting Services

    • Amazon Marketplace Web Service integration Developer Firm
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    Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to streamline their operations by automating key sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales, merchants can broaden their reach, reduce their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and get to market quickly.

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    Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to select, configure, and manage a WatchGuard Firewall/VPN appliance that fits your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewalls.

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    Progent's Citrix-accredited consultants can assist you to understand the strategic advantages of XenServer as well as additional Citrix platforms, and can assist your IT organization to plan, validate, implement, troubleshoot, and support a Citrix XenServer solution. Progent can also analyze your existing Citrix technology deployment and show you how to optimize resource utilization, performance, security and compliance, uptime, and recoverability.

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    Progent's Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP. Dynamics GP is a financial and business analysis package based, like all Microsoft financial tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP provides an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is simple to deploy and integrate, and with its segmented design you can license only the capability you currently require, with the ability to expand clients and increase capabilities in the future. Progent's Dynamics GP/Great Plains consulting experts can show you how to deploy, configure and administer the latest version of Dynamics GP or upgrade smoothly from an earlier version.

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    Colocation sites make it possible for companies to share world-class data centers for hosting network equipment that supports critical applications. Progent's Microsoft and Cisco premier consultants can help your company with all facets of your colocation strategy including selecting and migrating to a colocation site, creating network architecture, specifying hardware, on-premises and remote maintenance, establishing online network administration, and training your IT personnel.

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    The Help Desk service delivery structure used by Progent gives small organizations an affordable alternative to dependence on independent consultants by offering extensive technical knowledge accessible to numerous engineering teams, optional 24x7 availability of emergency assistance, escalation capability to world-class engineers for handling the most difficult problems, service consistency and reliability, quick follow-up overseen by veteran IT service managers, a choice of easy-to-use ways for initiating service jobs, plus a high level of progress visibility enabled by trouble ticket updates and available via a web-based portal.

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    Progent's certified ISA Server consulting experts have long experience configuring Microsoft ISA Server-based security installations for IT networks with many sites, mobile users, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to help your company in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security needs without adversely restricting your IT system accessibility. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.

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    ProSight Reporting is an expanding suite of in-depth reporting plug-ins created to work with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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    Progent offers cost-effective online access to an Oracle MySQL RDBMS DBA or software developer and can assist organizations of any size to configure and manage MySQL within a reliable IT infrastructure that offers high levels of speed, scalability, and security. Progent also has proven skill assisting businesses port databases from Oracle to MySQL.

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    Progent offers onsite training customized for individuals who want to expand their understanding of the macOS and OS X platform, Mac hardware, or Mac office productivity applications including Word, Excel, and Outlook for Mac. Progent also offers customized group or one-on-one online classes for macOS and Mac OS X applications.

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    Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who receive the highest client satisfaction and enjoy the closest working relationship with Microsoft. The knowledge, skills, and commitment needed to achieve the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your business better support for your IT network.

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    Progent's certified Cisco IT security consulting professionals provide high-level PIX Firewall and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewall products delivers strong user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from compact, easy-to-install desktop devices for small and home offices to scalable enterprise-grade appliances, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and high availability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed operating system, minimizing common OS-specific security holes.

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    NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with replication to deliver rapid, zero RPO disaster recovery between sites that are up to 185 miles away from one another. Progent's roster of seasoned network consultants can assist you to plan, deploy, manage, update, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can ensure you adhere to best practices for installing your MetroCluster solution by providing guidance with procedures like assigning disk pools, arranging plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, designing a configuration replication network, and testing your MetroCluster disaster recovery system to verify compliance with information assurance standards and regulatory mandates.

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    Progent is hiring a range of full-time workers such as solutions-driven MCSEs; system experts with Cisco CCDP or CCIE certification; and specialists in fault-tolerant network design with backgrounds in mobile access, wireless networking, non-stop environments, business continuity solutions, data preservation, and VMware technology. We are also hiring desktop support experts, remote service specialists, and CISSP or CISA accredited security consultants. We are also looking for experienced managers able to perform efficiently in our high-growth, virtual office environment. Progent contracts independent consultants who have proven knowledge and field experience in important IT areas outside Progent's main technical focus. Progent's Experts Group employs contractors who offer advice and development services for strategic applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have in-depth knowledge of popular operating systems such as Linux, Apple OS, or Sun, or can provide world-class skills in technologies like telecommunications, web development, EDI, eCommerce, or dbm programming. Independent consultants certified by us cooperate with our full-time professionals to deliver comprehensive IT services for small company networks.

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    Progent's Microsoft-certified consultants average over 10 years of background delivering unified communications solutions for customers ranging from small businesses to large enterprises. Progent provides economical consulting for all editions of Exchange Server to enhance email and virus protection, configure high availability email environments, and facilitate remote and wireless email access. Progent's Microsoft Exchange consulting services can help you in planning and carrying out a move from an outdated SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Microsoft Exchange Server 2019. Progent also offers support for Windows 10 and Windows 11 clients running Office Outlook and can show you how to integrate Microsoft Outlook Web App (OWA) for popular web browsers. For email virus defense, spam blocking and outbound data leak prevention, Progent offers Email Guard email filtering and encryption.

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    • SQL Server 2014 Database Migration Technical Consultant
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    Microsoft SQL Server 2014 incorporates major improvements in key areas including performance, availability, security, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory capability that works transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient remote and onsite consulting services such as planning, configuration, administration, troubleshooting, and application development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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    Progent's certified wireless experts can assist organizations of all sizes to design, implement, administer and troubleshoot Cisco Aironet wireless access point solutions to provide the performance, range, capacity, scale, security compliance and ease of management required for transparent connectivity between wireless and wired network infrastructure. Progent can provide affordable remote and onsite consulting services for end-of-life and current 802.11ac Aironet access points and Progent can assist you plan and manage wireless solutions that include indoor and outdoor Aironet access points.

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    Progent's Microsoft-certified consultants have over a decade of background designing, deploying, optimizing and troubleshooting SCOM environments and can provide companies of all sizes expert online or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and customize SCOM 2012 management packs according to best practices for tracking network fabric as well as both Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or on-premises troubleshooting to assist you to remediate serious problems detected by Microsoft SCOM 2012.

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    Our compensation model is built on contribution, so similar to working as an independent contractor, your income is entirely driven by your work effort. Some Progent support staff focus on lifestyle issues and elect to work at a more relaxed pace, using our self-determined schedule to pursue personal enthusiasms such as mountain biking, motorcycle racing, snow boarding, surfing, travel, or spending private time with relatives and friends. Others use the opportunity to earn big dollars through lots of work and extended hours. Progent fully supports both sides of the spectrum plus everything in the middle.

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    Progent's CCIE-certified network infrastructure experts can assist your organization to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.

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    • Network Consulting SQL Server 2019
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    Progent's Microsoft certified consultants can provide small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that enables the rapid development of advanced business programs that offer your business a competitive advantage. SQL Server provides core support for XML and can query across the Internet and beyond the corporate firewall. In addition to offering consulting, support and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.

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    • Virtual Help Desk Technology Consulting Services
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    Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's nationwide pool of seasoned technical support technicians and matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and metrics.

  • SCOM 2012 Microsoft Azure Monitoring Network Engineer Network Engineer SCOM 2012 Infrastructure Monitoring
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    Microsoft Communications Server delivers Instant Messaging and presence in an extensible, enterprise-grade solution offering enhanced security, seamless compatibility with other Microsoft products, an extendable, standards-based development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from lower costs and improved operational efficiencies, enhanced individual productivity, and better intellectual property protection with this simple-to-manage, highly available IM platform. Successful deployments of Office Communications Server require careful planning and thought before installation. Progent's Microsoft-certified professionals can deliver the skill needed to deliver all the advantages of Office Communications Server across your whole corporation.

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    • Microsoft Expert MS SQL Server 2008 Specialists
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    Microsoft SQL Server 2008 delivers indispensable, familiar tools to computer experts and network users, reducing the difficulty of designing, deploying, managing, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2008 require a network consulting firm with hands-on experience and broad knowledge in planning and building information-based, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.

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    Progent's remote access and smartphone synchronization experts can assist you to plan and configure connectivity solutions for off-site desktops, laptops, and wireless handhelds so they work tightly with your information network, enabling you to optimize the efficiency of your remote workers.

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    • Small Business Design Consultant
    Small Office Outsource IT

    Progent's Microsoft and Cisco certified computer engineers can provide expert support for a wide array of technologies and can provide that expertise by phone anywhere in the U.S. or in person in select cities across the United States and anywhere in . Progent provides remote help for information systems based on Microsoft Windows, UNIX, Linux, Solaris, or Apple macOS and OS X, or for environments that incorporate a combination of Windows and UNIX/Linux technology. Progent also offers the expertise of Cisco CCIE network specialists for complex connectivity problems, as well as the the assistance of CISA-qualified security engineers to assist with complex security design and problem solving. Progent has delivered remote troubleshooting to companies in every state in the U.S.

  • Support and Help SQL Server 2016 Performance Tuning IT Consulting SQL Server 2016 and Excel
  • Systems Management Server Support Outsourcing Systems Management Server 2003 Technical Support Services
  • Outsourcing IT Support Cisco
  • Telecommuter Network Consulting Online Consulting Work from Home
  • Teleworker Security Online Technical Support Remote Workers Endpoint Security IT Consultant
  • Teleworkers Baton Rouge Consulting - Help Desk Outsourcing Consulting and Support Services Baton Rouge Urgent Teleworkers Expertise - Baton Rouge - Help Desk Outsourcing Guidance Port of Baton Rouge

    • Cisco Virtual Private Network IT Consultant
    24-Hour Cisco VPN Specialists

    Cisco's security and remote access technology for small organizations represent a complete line of manageable security products to help protect your wired and wireless information system. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who can assist your business to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that align best with your business objectives.

  • Top Quality Small Office System Support Award Winning Small Office Technical Consultants
  • Top Ranked Windows Server 2022 and SCOM Online Help Windows Server 2022 Secured-core server Consultants
  • Cisco Computer Network Service Company Port of Baton Rouge
  • Top Remote Workers Expertise - Baton Rouge - Collaboration Technology Consulting Experts Baton Rouge Louisiana After Hours At Home Workforce Consulting Services - Baton Rouge - Collaboration Solutions Consultants Baton Rouge, Capital Park

    • ProSight Phishing Protection Specialists
    VMware Security Network Engineer

    Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alerts, endpoint control, and web filtering through leading-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your organization's unique needs and that allows you prove compliance with legal and industry data security standards. Progent will assist you specify and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for immediate action. Progent can also assist your company to set up and verify a backup and restore system like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack such as ransomware.

  • Top Server Consolidation Online Technical Support Virtualization Consulting Services
  • Ubuntu Linux Engineers Debian Linux Remote Support Services
  • VoIP handsets Consultant Job Openings Contract Virtual Office Microsoft Consultant

    • Customer Relationship Management Support
    Integration Services MS CRM

    Microsoft CRM helps mid-market businesses nurture profitable client relationships. Built-in Sales and Customer Service components allow employees to share data to help improve selling success and offer consistent, effective customer service. Progent can set up the optimal server and communications infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you integrate Microsoft Dynamics CRM with your sales or customer support databases.

  • WatchGuard Firebox M5600 Firewall Security Contractor Computer Security Specialist WatchGuard Firebox M570 Firewall
  • Windows Server 2008 BranchCache Professionals 24x7 Support and Integration Windows Server 2008 Security
  • Windows Server 2008 R2 IT Services Windows Server 2008 Active Directory Computer Engineer
  • Windows Server 2012R2 Private Cloud Specialists Services Windows Server 2012 R2 upgrade
  • Windows Server 2012R2 Server Manager Technical Support Services Windows Server 2012 R2 Cloud Consultancy
  • Windows Server 2012R2 Storage Spaces Network Consultants Windows Server 2012 R2 Private Cloud Configuration

    • Comprehensive Event Management Consultant
    Remote Network Monitoring Computer Consultant

    Remote 24x7 monitoring, proactive alerts, and actionable analytical reporting are vital to maintaining the health of your network and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of any size can afford a degree of protection that was once reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) solutions available as low-cost service packages created to help your company to detect and fix a most IT network problems before they get big enough to hurt productivity.

  • Windows Server 2022 High Availability Engineer Microsoft Certified Expert Windows Server 2022 Secured-core server Remote Support
  • Windows and Solaris Remote Technical Support 24 Hour Solaris with Windows Professionals

    • Windows Server 2022 Storage Replica Computer Consulting
    Windows Server 2022 Windows Defender ATP Consultant Services

    Progent's Microsoft Gold-certified Windows Server 2022 experts can help your company to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises network architecture or a hybrid deployment model that combines cloud-hosted Windows Server on Azure with a self-hosted implementation of Windows Server 2022.

  • ransomware removal and file restore Consultants ransomware removal and file recovery Consultancy
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