For offices of any size in Baton Rouge Louisiana, Progent can provide easy, fast, and economical contact with CCIE-Certified network experts. CCIEs are world-class networking engineers who earn this elite recognition only after rigorous examinations overseen by Cisco. CCIEs can tackle the most complicated problems associated with network integration, troubleshooting, and configuration. Progent's CCIEs work closely with Cisco's internal staff in analyzing anomalies with Cisco IOS or NX-OS utilities and developing workarounds or obtaining software patches to fix problems. A Cisco CCIE has the experience to pinpoint the origin of network problems whether from hardware or applications.

Progent offers fast remote access to a CCIE specialist so your company can obtain high-level assistance for complex network problems that are impacting business productivity but are outside the experience of your ordinary network support organization. Progent's CCIE-Premier engineers can connect to your system via state-of-the-art remote support tools that allow them to provide fast and affordable diagnosis and resolution of serious network issues.

Progent's CCIE Support Services
The vast majority of CCIEs work for big corporations or national ISPs, and so their skills are not readily accessible to the general public. Progent is among the rare support organizations to make CCIEs accessible to help small and medium sized businesses. In addition, Progent offers fast access to a CCIE by telephone so that you can receive immediate support for urgent network problems that are reducing business efficiency. To find out how to get in touch with a Progent CCIE for timely assistance with your network, go to Progent's online network support.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services


Progent has one of the largest groups of Cisco-certified CCIE experts of any independent support firm in the U.S. Consequently, Progent offers unbeatable expertise in finding network infrastructure solutions based on Cisco products. Because Progent is also a Microsoft Partner and provides professional application help for a broad range of business applications, Progent can help you achieve end-to-end information technology solutions that optimize the strategic value of your network.

CCIEs are an exceptional value since their depth of experience enables them to resolve the most complex problems quickly. In most instances, less qualified engineers can spend many hours or days struggling with a task that an experienced CCIE can resolve in a few minutes. Most Progent CCIEs are not only expert at Cisco technologies, but have multiple advanced industry certifications including Microsoft Certified Systems Engineer (MCSE), and a major network security certification such as CISSP or CISM. This allows Progent to offer complete services that incorporate a wide range of IT products without incurring extra expenses and interruptions managing multiple consultants.

Patch Management for Cisco Network Infrastructure Appliances
Software update management is crucial and complex process. Prompt and properly managed patching optimizes cybersecurity, compliance, uptime, and capability. Sporadic patch management can result in security gaps, compatibility issues, slow or inconsistent responsiveness, excessive offline stretches, or loss of key functions. Patching involves more than periodic updates of an OS and applications for servers and user machines. Firmware updates can be as vital for network infrastructure appliances such as switches, firewalls, and Wi-Fi APs.

Software Update Management Support for Network Infrastructure Appliances

Progent can provide software update management support for network appliances from Cisco and other vendors

Progent has delivered high-end help for Cisco infrastructure products for over twenty years and Progent's support services for patch management provide businesses of all sizes a versatile and affordable solution for assessing, testing, scheduling, applying, and tracking software and firmware updates to your dynamic IT system. To learn about Progent's service options for patch management, check out Progent's patch management services.

To learn more information concerning Progent's consulting support for Cisco network infrastructure, choose a subject:

Additional Consulting Expertise Offered by Progent
Progent also offers a wide range of IT expertise in critical areas to help businesses to turn Cisco networking products into a cohesive information solution that provides strategic advantage. Some of the consulting services available from Progent's experts are project management support, VMware vSphere planning and deployment, VMware Site Recovery Manager (SRM) business continuity consulting, VMware NSX virtual network design and integration, Windows Server 2022 planning and integration services, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud/on-premises solutions, Windows Hyper-V consulting, business continuity planning and testing, Windows Server 2012 R2 support, security vulnerability assessment, DBA and database development services, and temporary Chief Information Officer services.

Progent can also help your company you to plan, implement, administer and repair enterprise hybrid cloud solutions that include physical and cloud resources and that use Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud integration consulting.)

By providing a convenient one-stop resource for IT generalists and application experts, Progent is able to tailor timely, inexpensive, and comprehensive information technology solutions that address the unique requirements of companies in Baton Rouge Louisiana.



An index of content::

  • 24 Hour CISM Security Management Consult CISM Network Security Audit
  • 24-7 Microsoft Experts Integration SMS Server 2003 Migration Award Winning SMS Server Upgrade Computer Engineer
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  • 24x7 MS Dynamics GP-Great Plains Gold Partner near Baton Rouge - Training Experts Baton Rouge Louisiana Baton Rouge, LA Emergency Microsoft Dynamics GP-Software Supplier near me in Baton Rouge - Upgrade Consulting
  • 2500 Wireless Controller Integration Services wireless controller Online Support

  • Microsoft Dynamics NAV Application Support
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  • Amazon Marketplace Web Service development Development Reporting Amazon MWS development
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    Microsoft SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of high-end applications that can give your business a critical competitive edge. Microsoft SQL Server 2000 features built-in support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, averaging more than over 10 years of background supporting Microsoft technology, ensures you success in planning, installing and supporting Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.

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    Solaris Remote Troubleshooting

    Progent's Solaris platform support services provide small and mid-size businesses and developers support for administering and supporting Solaris systems that coexist with Microsoft-powered technology. Progent offers your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP credentials. This wide range of experience offers you an easy one-stop consulting firm to show you how to create and manage a secure and robust cross-platform network and communications solution that allows Solaris and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.

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    Progent's Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the rapid development of enterprise-class business programs that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing consulting, support and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your IT network. Progent can also help you upgrade from earlier versions of SQL Server to Microsoft SQL Server 2005.

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  • Business Continuity Testing Consultants
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    Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, developing efficient system upgrade procedures, assessing and optimizing performance, designing or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for the latest products and technologies. For Progent customers who lack sufficient internal resources to assemble proper pilot systems, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping critical network initiatives on schedule.

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    Cisco EWC for Catalyst 9100 AP Online Technical Support

    Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Wireless Access Point consultants offer affordable remote and on-premises help for Catalyst next-generation Wi-Fi 6 wireless access points (WAPs).

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  • Windows 2003 Specialist
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    The knowledge and experience of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of support in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that matches best with your company's goals. Progent can also assist you with planning, installing, administering and supporting powerful information technology applications powered by Windows Server, and can assist your migration from Windows 2000 or Windows NT.

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    Progent's Windows consultants can assist businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Online and onsite evaluation and upgrade support for Microsoft Windows 10 offered by Progent include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile management, teleworker connectivity, security and compliance, automated deployment and management, network design, Wi-Fi support, disaster recovery planning, custom training for network management personnel and end users, and ongoing consulting support.

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    Progent's Microsoft-certified consultants offer online and onsite expertise for companies of any size to assess the benefits of migrating to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Microsoft or Microsoft 365; set up HA solutions; connect Skype for Business with your PSTN gateway; and integrate other communication platforms like Cisco Video Interop Server. Progent's certified network security consultants can help you create and validate a security strategy for your Skype for Business deployment that meets regulatory standards.

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    Progent's ProSight Virtual Hosting combines proven virtual server architecture, a world-class data center, and the technical expertise of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive IT outsourcing solution that enhances network availability and security, reduces management distraction, and lowers expenses. With Private Cloud Hosting, a smaller business can have all of its operating system platforms and key application servers hosted in a secure and reliable facility on a high-performance, high-availability virtual machine set up and supported by Progent's network support professionals.

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    Cisco Cisco Unified Communications Manager, originally named CallManager, functions as the core of Cisco's collaboration platform. Unified Communications Manager and Unified Communications Manager Express provide a location-independent IP-PBX by integrating with unified messaging apps like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail management, Cisco Unified Mobility for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer effective and affordable remote and onsite expertise to assist organizations of any size to build and maintain CUCM environments by providing Cisco Unified Communications Manager integration and troubleshooting services that add maximum productivity. Progent's consultants can help with any facet of Unified Communications Manager setup and debugging in areas that include integrating Voice over IP phones and Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying ISR routers with CUBE VoIP networking support, designing Cisco UCS server failover solutions for high availability, performance tuning, and integration with Exchange and Skype for Business.

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    Progent's Test and Training Lab at the QTS Internet Data Center can be used for piloting line-of-business applications, creating cost-effective system upgrade methodologies, assessing and optimizing performance, designing or validating business continuity solutions, mitigating compatibility issues, and building training environments for new products and technologies. For Progent customers who lack sufficient internal resources to assemble proper test environments, Progent's Test and Training Lab reduces capital costs and engineering risk and helps keep vital network initiatives on schedule.

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    Progent's Duo services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other personal devices.

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    Altaro VM Backup software from Hornetsecurity provides small organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as low as five minutes for reducing your Recovery Point Objective, military-grade encryption, item-level restore capability for individual files and emails, extensive support for Windows Cluster Shared Volumes and for vCenter for handling large-scale deployments, and the ability to leverage Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and offers a broad array of services to assist you to design, deploy, optimize and troubleshoot a backup/restore solution based on Altaro VM Backup software.

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    The latest generation of ASA 5500-X Family of firewalls with Firepower Services offer substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, tune, manage and troubleshoot firewall solutions built on ASA firewalls with Firepower Services.

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    Progent's consultants can provide cost-effective remote consulting and technical support services for Windows Server Essentials. Progent offers full-service project management to help you plan and carry out an efficient migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.

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    Progent's Microsoft and Cisco certified Consultants provide several service programs to help medium-size and large businesses develop a cost-effective and productive internal Network Support Help Desk. Progent's consulting services include ROI evaluation, process analysis and improvement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help companies analyze the numerous top level Help Desk application programs on the market and decide what packages might be excessively costly, miss critical capabilities, or align poorly with your company's corporate culture. Progent also offers short-term staffing for organizations who need to augment their in-house Help Desk staff for special projects or to fill in for absent or indisposed workers.

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    Progent can help your business in all facets of your upgrade to Microsoft Exchange Server 2016 such as designing HA architecture for a local, cloud-based or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, mailbox databases and logs; configuring HLB for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • Integration VMware Security
    ProSight ESP Ransomware Protection Consultancy

    ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth protection for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and responding to cyber assaults from all vectors. ProSight ESP provides firewall protection, penetration alerts, endpoint management, and web filtering via cutting-edge tools incorporated within one agent accessible from a single console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent's consultants can also assist your company to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a destructive security attack such as ransomware.

  • VMware VCDX certified Consultancy VMware Infrastructure Technology Professional
  • WatchGuard Firebox T70 Firewall Firewall Support After Hours WatchGuard Fireware Security Group

  • Professionals Virtual Service Desk
    Extended Helpdesk Consultants

    Progent's Standard Help Desk Services provide a comprehensive service desk solution that handles all aspects of remote Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve the most problems.

  • Wi-Fi RF Coverage Maps Consultant Wireless LAN Site Survey Computer Engineer
  • Windows 11 Snap Assist Support Services Microsoft Windows 11 Upgrade Technology Consultant
  • Windows 7 Integration Windows 7 Evaluation Outsourcing

  • ISR Router Support and Integration
    ASR 9000 Router Professionals

    Cisco has designed an extensive array of routers that includes routers designed to provide the security, performance, and availability demanded by customers ranging from small businesses to global enterprises and service providers. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to establish a reliable foundation for your network and to make it economical to grow as you support new users, open new offices, install new services, extend your network to customers and partners, and support an increasingly mobile workforce. Progent offers help with a range of routers based on the Cisco IOS operating system, including Cisco's 800 family of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 2500 and 2700 Series Routers.

  • Windows PC Simulation on Mac Technical Support Services Network Consulting VirtualPC for Mac
  • Windows Server 2008 R2 Professionals 24x7x365 Microsoft Windows Server 2008 R2 Consultant
  • Windows Server 2019 Cybersecurity Consultant Services Microsoft Certified Expert Support Outsourcing Windows Server 2019 Deduplication

  • Specialist Sodinokibi ransomware recovery
    Hermes ransomware recovery Consultancy

    Progent's experienced ransomware recovery experts can help your business to rebuild an IT network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

  • Windows Server 2019 Disaster Recovery Online Help Windows Server 2019 System Insights Consultant
  • Computer Service Providers Cisco Baton Rouge, Capital Park, United States
  • Work at Home Data Protection Support 24-7 Network Engineer Remote Workforce Data Protection
  • Work at Home Employees Baton Rouge Guidance - Conferencing Solutions Consulting Services Baton Rouge, Capital Park Port of Baton Rouge Work at Home Employees Baton Rouge Expertise - Voice/Video Conferencing Solutions Consulting
  • Baton Rouge Capital Area Cisco Computer Networking
  • prime infrastructure Consultants 8540 wireless controller On-site Support

  • Immediate Microsoft System Center Operations Manager IT Consulting
    Remote Network Monitoring Network Consulting

    Even if your business has a small computer services staff and a modest technology budget, your information system can still have the same high availability and responsiveness that once required a substantial internal support group. Progent's 24x7 Network Support Services for small businesses combine the experience of world-class Microsoft-certified and Cisco-certified IT professionals, the latest system management products for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your vital network applications and hardware operating.


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