For organizations of any size in Baton Rouge Louisiana, Progent can provide convenient, quick, and affordable contact with Cisco CCIE-Premier network experts. Cisco CCIEs are top-level networking experts who earn this prestigious certification by completing strenuous testing administered by Cisco. CCIE-certified consultants can tackle the most complicated problems associated with network interfacing, repair, and optimization. Progentís CCIE-certified support specialists operate directly with Cisco's internal engineers in identifying anomalies with Cisco IOS or NX-OS software and coming up with workarounds or obtaining program patches to correct problems. A Cisco CCIE knows how to isolate the origin of network problems stemming from hardware or applications.

Progent offers fast and affordable remote access to a CCIE specialist so that your company can receive timely help for complicated network issues that are affecting business productivity but are outside the experience of your local network support resources. Progent's Cisco CCIE-Certified support professionals can connect to your system via state-of-the-art remote connectivity tools that allow them to perform fast and economical analysis and remediation of critical network issues.

Progent's CCIE Support Services
The vast majority of CCIEs are employed by big corporations or national ISPs, and consequently their skills are not easily available to smaller organizations. Progent is one of the rare service firms to make CCIEs accessible to support small and mid-size companies. In addition, Progent can provide fast access to a CCIE by phone so that you can get timely help for urgent network issues that are reducing worker efficiency. To learn how to get in touch with a Progent CCIE for immediate help with your IT infrastructure, visit online network support.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services


Cisco's large selection of both current and vintage networking products supported by Progent includes ASA Series Firewalls and PIX 500 Firewalls, Catalyst Firewall Services Module, secure broadband and IS routers, Aironet and Meraki wireless access points, Cisco Meraki cloud-managed access points and switches, Voice over IP (VoIP) systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network solutions. Maintaining one of the largest groups of Cisco-certified CCIE engineers of any independent support company, Progent has priority access to Cisco's engineering support specialists and Cisco's latest training tools to stay at the leading edge of connectivity technology.

Patch Management for Cisco Network Infrastructure Devices
Patch management is a critical and complex task. Timely and properly managed patching maximizes security, regulatory compliance, uptime, and functionality. Sporadic patch management can result in security gaps, compatibility issues, slow or erratic responsiveness, unnecessary downtime, or loss of key functions. Patching entails more than periodic updates of an OS and applications for servers and user machines. Firmware updates can be as vital for infrastructure appliances like routers, firewalls, and wireless APs.

Software Update Management Support for Network Infrastructure Appliances

Progent can provide patch management expertise for network devices from Cisco and other vendors

Progent has delivered advanced support for Cisco infrastructure products for more than twenty years and Progent's support services for patch management offer businesses of any size a flexible and affordable solution for assessing, validating, scheduling, applying, and documenting updates to your dynamic information system. To learn about Progent's services for firmware update management, see Progent's patch management solutions.

In order to find out more concerning Progent's world-class support services for Cisco network infrastructure, choose a subject:

Additional Consulting Services Available from Progent
In addition to Cisco technology, Progent's consulting professionals can provide support for a variety of major areas of IT systems, allowing Progent's experts to provide complete IT solutions for companies of all sizes. A sampling key areas where Progent can deliver high-level support are: By offering a convenient one-stop resource for IT generalists and specialists, Progent can tailor timely, cost-effective, and thorough IT solutions that address the specific requirements of companies in Baton Rouge Louisiana.



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    The Certified Information Systems Auditor accreditation is an important achievement that signifies mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has consultants undergo a comprehensive test administered by the ISACA professional group. Progent offers the services of a CISA-Certified network security audit consultant able to assist businesses in the areas of information systems audit process, information technology enforcement, network assets and infrastructure ROI, IT service delivery, protection of data assets, and business continuity preparedness.

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  • MS SQL 2008 Support and Help
    Open Now SQL 2008 Reporting Services Services

    Microsoft SQL Server 2008 delivers indispensable, familiar tools to computer professionals as well as to information workers, reducing the difficulty of designing, integrating, managing, and accessing enterprise information and analytical programs in environments ranging from mobile devices to enterprise information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2008 call for a network consultant with hands-on expertise and wide knowledge in designing and building data-driven, end-to-end business IT solutions. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background supporting Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.

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    Progent practices knowledge transfer from Progent's consultants to clients. By educating clients to deal with problems that are within their comfort zone, Progent is able to concentrate on delivering high-value skills where Progent faces little competition. Small businesses who work with trusted independent service providers or who maintain in-house support personnel benefit when Progent passes on knowledge about critical technology and tested processes to make their IT environments more reliable, protected, and efficient.

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  • Meraki MS 300 Series Switch Onsite Technical Support
    Meraki MS Switch Remote Troubleshooting

    Cisco's Meraki family of access and aggregation switches are designed for sites that go from branch offices to large campuses. Progent's Cisco-certified consultants offer cost-effective online expertise to help you to plan and implement a productive network solution based on Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management architecture, configure policies to ensure security, create and test a disaster preparedness strategy, and resolve technical issues related to any facet of your Meraki deployment. Progent can also assist your company to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to create a cohesive networking infrastructure.

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    Progent's data protection experts can help you to design, deploy and debug a backup/restore plan based on MSP360 software. MSP360 enables file/folder or image backup/recovery for virtual machines and physical computers, supports all popular public clouds, and permits businesses to build a data protection ecosystem with a minimum Recovery Time Objective and a granular Recovery Point Objective. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to protect against data loss resulting from human miscues, system errors, malicious insiders, and malware attacks like ransomware.

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    Microsoft Dynamics GP Online Consulting

    Key features of Microsoft Dynamics GP software include a modular design that allows you to license just the functionality you require, a standardized architecture based on Microsoft technologies to secure your investment and provide a tightly interconnected environment, advanced reporting capabilities that allow you to monitor all operations, income and expenses and sales trends, integration with Microsoft Office to speed access to corporate data, the ability to integrate information from virtually any database or desktop application into Microsoft Dynamics GP, plus an open architecture that makes it possible to create specialized programs. Progent can show you how to configure and maintain a reliable, protected server and communications network to support Dynamics GP, and can provide expert GP/Great Plains consultants to show you how to turn the advanced features of Dynamics GP/Great Plains accounting into a productive business management solution.

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    Fault-tolerant Internet Connectivity Remote Troubleshooting

    Progent's Cisco-certified IT consultants can show you how to create an affordable, high availability Internet connection solution that can achieve 24x7 Internet access through a broad array of high availability Internet access products and services including fault tolerant BGP, transparent fail-over, and redundant ISPs. Progent can provide CCIE professionals to help you utilize the latest techniques for 24x7 Internet connectivity to create a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver zero-downtime Internet availability.

  • Windows Server 2012 R2 Multitenancy Remote Support Windows Server 2012R2 Hyper-V Virtual Switch Remote Support Services
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  • Wireless Security Inventory Services Cybersecurity Vulnerability Assessment Specialist
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  • Palo Alto Networks PA-Series Firewalls Security Group
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    Progent's Palo Alto Networks firewall consultants can help you select, configure, and manage Palo Alto Networks firewalls to provide a modern security solution that extends across your data center and cloud resources and protects all users at any location with any endpoint device.

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  • Work at Home VoIP Integration Services
    Remote Workforce VoIP Technology Consulting Services

    Progent can assist small and medium-size companies to implement IP voice platforms to provide their at-home workers the benefit of virtual access to the company phone network.


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