Expert Cisco On-site and Remote Computer Network Consulting
Baton Rouge Business Information Systems
For businesses of any size in Baton Rouge Louisiana, Progent can provide convenient, fast, and economical communication with Cisco CCIE-Certified network experts. CCIEs are top-level networking professionals who earn this prestigious recognition by completing rigorous testing administered by Cisco. CCIEs can handle the most complex problems associated with network integration, troubleshooting, and optimization. Progent's CCIE-certified support specialists work directly with Cisco's internal staff in identifying problems with Cisco IOS or Cisco NX-OS software and coming up with temporary alternatives or obtaining software patches to fix problems. A Cisco CCIE can isolate the source of network difficulties stemming from hardware or applications.
Progent can provide fast online contact with a CCIE expert so you has the opportunity to obtain high-level help for complicated network issues that are affecting business productivity but are beyond the experience of your ordinary IT support resources. Progent's Cisco CCIE-Certified network experts can connect to your system via state-of-the-art remote connectivity utilities that allow them to perform fast and cost-effective analysis and repair of critical network problems.
Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or nationwide ISPs, and consequently their skills are not easily accessible to the general public. Progent is among the rare support organizations to make CCIEs accessible to help small and medium sized companies. Also, Progent offers quick access to a CCIE remotely so that you can get timely support for complex network issues that are reducing business efficiency. To find out how to contact a Progent CCIE for immediate assistance with your IT infrastructure, visit remote network assistance.
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
| City | Address | Phone | Link |
| Baton Rouge | Executive Offices of Baton Rouge, 804 Main Street Baton Rouge, LA 70802 United States |
(225) 532-4100 | Baton Rouge Network Support Services |
| New Orleans | 1340 Poydras Street, Suite 1770 New Orleans, LA 70112 United States |
(504) 684-2333 | New Orleans Network Support Services |
| Shreveport | 401 Market St Shreveport, LA 71101 United States |
(318) 693-1900 | Shreveport Network Support Services |
Cisco's extensive family of current and vintage infrastructure devices supported by Progent includes ASA 5500 Series Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points and distribution switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network technology. Maintaining one of the largest groups of Cisco-premier CCIE engineers of any independent consulting firm, Progent has privileged access to Cisco's internal experts and the latest learning tools to stay at the vanguard of connectivity technology.
Software Update Management for Cisco Network Appliances
Patch management is an essential and complex process. Timely and properly managed patching maximizes security, regulatory compliance, availability, and capability. Haphazard patch management can cause security gaps, compatibility problems, sluggish or inconsistent responsiveness, unnecessary offline stretches, or unavailability of key features. Patching involves more than periodic updates of an OS and apps for servers and user machines. Firmware updates can be as vital for infrastructure appliances such as routers, firewalls, and wireless access points.
Progent has provided advanced help for Cisco networking appliances for more than twenty years and Progent's support services for software and firmware patch management offer businesses of any size a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and documenting updates to your dynamic information network. To learn about Progent's service options for firmware update management, check out Progent's patch management services.
In order to learn more concerning Progent's online and on-premises support services for Cisco network infrastructure, choose a subject:
- Introduction to Progent's Cisco Expertise
- Timely Online Support from a Cisco CCIE Consultant
- Cisco Firepower NGFW Firewalls: Integration and Management Support
- ASA 5500-X Firewall with Cisco Firepower Services: Configuration and Troubleshooting Support
- Cisco ASA 5500 Firewalls Consulting Expertise
- Cisco PIX Series Firewall Management Expertise
- Cisco Routers Engineering Support
- Cisco Wireless Deployment Services
- Aironet Wireless APs Design Expertise
- Cisco Small Business Wireless Access Points Engineering Services
- Catalyst 802.11ax Wi-Fi 6/6E Access Points Planning, Deployment and Troubleshooting Consulting
- Cisco Wireless Controllers Integration Consulting
- Cisco Meraki APs Consulting Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and Cisco CallManager Consulting and Technical Support
- Cisco Voice over IP (VoIP) Phones and IP Video Desktop Phones Consulting Services and Wireless VoIP Phone Solutions
- Cisco Jabber Migration and Support Services
- Catalyst Switches Consulting and Support Services
- Nexus Switches Deployment Services
- Meraki MS Switches Support and Troubleshooting Expertise
- Cisco VPN Engineering Expertise
- SIP and CUBE Integration Solutions: SIP Trunking and Cisco CUBE Integration Consulting
- Design and Support for Cisco-based Datacenters and Colocation Centers
- Network Design Expertise for ISPs
- Streamlined Management Strategies for Cisco Environments
- NetApp and Cisco FlexPod Private Cloud Platform Consulting Services
Progent also offers a a wide array of IT consulting services in key areas to help businesses to turn Cisco infrastructure products into a cohesive IT solution that provides strategic value. Some of the consulting services available from Progent's experts are project management support, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 planning and integration services, Windows Server 2019 migration services, Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, business continuity planning, Windows Server 2012 R2 configuration, security compliance scanning, DBA and application expertise, and temporary CIO consulting services.
Progent can also assist your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based infrastructure and that utilize Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)
By offering an efficient full-service resource for network generalists and specialists, Progent can tailor fast, affordable, and thorough IT solutions that fit the specific requirements of businesses in Baton Rouge Louisiana.
An index of content::
Security Inventory Engineers
Engineer Wireless Security Inventory
Progent offers two ultra-affordable service packages designed to enable small businesses to get an objective security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security engineer runs a comprehensive test of your network from outside your firewalled perimeter to determine potential risks in the security posture you present to the public. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a network scan from a secure machine within your company firewall to evaluate vulnerabilities to internal assaults. Both security inventory services are configured and executed from a protected external site.
Microsoft Exchange 2010 Upgrade Professional
24-Hour Microsoft Certified Expert Consulting Exchange Server Migration
Progent's Microsoft and Cisco-certified consulting engineers can help your organization to determine the benefits of Exchange 2010 for your company and can help your IT staff to plan and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2007 that will provide fast payback by increasing your productivity, cutting the cost of hardware and support, simplifying management, and consolidating your key communications platforms.
Computer Consulting Group Small-Medium Business
Mid-sized Business Migration Consulting
Progent provides technical support for mid-size companies with 100 to 250 system users. The mid-size company or work group has traditionally been an overlooked segment of the market for IT consulting services. The cost structures and service access practices of large third-party support organizations make them too expensive for the typical mid-size business or small medium business (SMB), which commonly has a modest information technology budget with which to support an IT network whose complexity and capability are frequently comparable to the networks of much larger enterprises. Progent's service delivery model, which takes full advantage of remote service, virtual office technology and 24x7 network monitoring, significantly lowers the network maintenance expenses of an SMB while offering the mid-size company with big-company support from certified, IT consultants with background in a broad array of small business network solutions. If your mid-sized organization or small business is looking for levels of IT support appropriate by a medium size organization without paying big-company prices, call Progent.
24-Hour Exchange 2000 Server Upgrade Specialist
Exchange 2000 Server Upgrade Information Technology Consulting
Progent is one of the most expert information technology consulting firms for creating e-mail solutions based on Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get all the advantages of Exchange Server 2000 under common situations including updating from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 Server support.
Engineers External Security Inventory
Internal Network Security Scan Professionals
Progent has put together two ultra-affordable service packages designed to enable small companies to get an impartial security assessment from a certified security engineer. With Progent's External Network Security Inventory Scan, a security expert runs an extensive test of your IT infrastructure from outside your firewall to determine possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Checkup, an engineer runs a network scan from an authorized computer within your firewall to evaluate the risk to internal attacks. Both security inventory packages are configured and executed from a secured remote site.
Cisco RADIUS Security Consultants
Remote Access IT Services
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to expand with your changing business needs. Progent's Cisco-Premier network experts are familiar with Cisco's comprehensive family of hardware and software targeted at eliminating data theft, virus and worm outbreaks, DDoS attacks, and other security risks to your information system. Progent can show you how to integrate Cisco products to achieve safe connectivity, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to create a centralized user access control foundation for user certification, authorization, and tracking from an easy-to-use Web interface.
24-7 Consultants Meraki Access Point
Support and Integration 8500 Wireless Controller
Progent's Cisco-certified wireless technology consultants can help organizations to deploy, manage, and debug Cisco Wi-Fi devices such as Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Dynamics GP SSRS Technology Professional
Dynamics GP Report Writer Engineer
Dynamics GP/Great Plains software includes analysis and reporting features that allow you to monitor all operations, sales and spending, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting services can help you design reports that let you understand your business more completely, turning uncooked data into valuable management information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer specialized business application development and web commerce applications that work transparently with Dynamics GP/Great Plains.
Computer Consulting Windows 2000 Server
Windows Server 2000 Upgrade Help
Progent's certified Windows Server 2000 experts can provide network support and information technology consulting services for the complete line of Microsoft .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Microsoft Windows 2000 Server integration, optimization, and support services include network planning, installation, project management, local and off-site technical support, Call Center outsourcing, expert security consulting, turn-key outsourcing, and economical co-sourcing.
Microsoft Exchange Support Services
Microsoft Exchange Specialists
Progent's expert consultants can help you define and implement an efficient in-place Microsoft Exchange 2003 migration plan that minimizes network downtime, reduces long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complex multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project quickly and affordably. Progent's Microsoft Exchange Server 2003 support, repair, and consulting offerings include assistance with the configuration of third-party enhancements of Microsoft Exchange 2003 Server that are best aligned to your business needs.
Lync Server 2013 Front End Pool Pairing Consulting
Microsoft Lync 2013 Support and Integration
Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, as well as VoIP and PSTN voice communication. Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint and Office or cloud-based Microsoft 365 and simplify management via integration with Windows AD. Lync 2010 can also cut expenses by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises support services to help you to maintain and troubleshoot your existing Lync 2010 deployment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade.
Top Ranked Google GCP hybrid cloud integration Professionals
24/7 Google Cloud IAM Technology Professional
Progent can provide affordable online and on-premises support to assist businesses of any size to migrate any part of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and allow access to Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security.
System Center 2016 Configuration Manager Integration Services
Technical Support Services System Center 2016 and Office 365 Integration
Small to middle size businesses can now enjoy all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft Certified IT consulting experts. With Progent's economically priced IT support programs, small organizations can choose a simple Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent supports System Center Operations Manager to provide small business networks world-class availability, protection, and productivity.
Consulting Services Microsoft 365 Gmail migration
Online Technical Support Hybrid Microsoft 365 integration
Microsoft allows you to create seamless hybrid networks that combine Microsoft 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on time and on budget.
Expert Microsoft Certified SMS Server Migration Consultant
Systems Management Server 2003 Integration
Progent's Microsoft experts provide small and mid-size companies enterprise-class consulting support for SMS Server 2003 and System Center Configuration Manager, Microsoft's solutions for change and deployment management. System Center Configuration Manager is Microsoft's new title for the change management platform formerly known as SMS Server. Configuration Manager 2007 offers a variety of new features to Systems Management Server 2003 including comprehensive automation, built-in Windows Vista Microsoft Windows Server 2008 awareness, NAP security support, and boot image management. Progent's certified engineers can show you how to use Systems Management Server or Configuration Manager economically for streamlined operating system and application installation, security patch control, software metering, and licensing compliance. Progent's engineers can also help you to migrate efficiently from SMS Server 2003 to Configuration Manager.
PST files and Outlook for Mac Professional
IT Services Mac Email client for Exchange
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Apple and Microsoft premier experts can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to work closely with colleagues who use Outlook. With Exchange and Entourage for Mac, Exchange and Mac systems can coexist, enabling Mac users to receive and send messages, examine the GAL, copy addresses, sync up appointments, and invite people to conferences with your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are working. Progent also offers specialized one-on-one Entourage training.
Expert Microsoft Certified Data Mart Design Firms
Web Commerce Programming Company
If you want to update your production web site, create internal websites for applications such as human resources or employee education, design a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply skilled and proven web designers. Progent's consultants can also show you how to design and manage a secure, robust server and communications infrastructure, including off-site and wireless access, to support your web tools.
ISA Server Consulting
ISA Server Services
Progent's certified ISA Server consultants have extensive backgrounds creating Microsoft-based security solutions for IT networks with multiple locations, mobile workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small or mid-size business design and implement an installation of Microsoft ISA Server 2004 that meets your IT protection needs without restricting your network.
After Hours Service Reporting Consultants
24-Hour Tracking Service Costs Online Support
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all billed services. Unlike some independent consultants or local service organizations who provide minimal documentation or details of tasks done, every service provided by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the support documentation transmitted by each staff member to each client. The practice of documenting and organizing support records allows more effective service and avoids a variety of typical problems such as when a support customer is effectively held hostage to a consultant who won't release vital service information.
Amazon AWS cloud services integration Contract Development
Amazon hybrid cloud solutions Development Company
Progent can provide cost-effective remote support to help businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist you with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can help you create cloud-centric or hybrid cloud environments that seamlessly integrate Amazon AWS cloud services. Progent offers as-needed consulting to assist you to resolve technical roadblocks or Progent can provide comprehensive project management outsourcing or co-sourcing to help you migrate to the Amazon AWS platform on time and on budget.
Exchange Server 2000 Upgrade Online Troubleshooting
Exchange 2000 Server Online Consulting
Progent is one of the most experienced IT support firms for integrating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses receive the full benefits of Microsoft Exchange Server 2000 for common situations including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.
3800 Router Consultant
CRS Core Router IT Consultant
Cisco offers a full product line of routers that includes appliances built to provide the protection, performance, and reliability demanded by organizations from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, such as Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.
Professionals Email Allow Lists
Email Guard DLP Consultant
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your exposure to external attacks and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper layer of analysis for inbound email. For outbound email, the local security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.
Hyper-V 2016 IT Services
Windows Server Hyper-V 2016 Failover Clusters IT Consultant
Hyper-V 2016 incorporates core features initially developed for and proven on Azure, among the world's biggest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to run your critical applications, plan a cost-effective network topology for a cloud-centric or hybrid deployment, develop and execute a non-disruptive migration strategy, educate your IT management and support staff, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.
Consult Ransomware Recovery
Network Infrastructure Monitoring Professional
Progent's ProSight portfolio of managed IT services are geared to offer organizations who have small in-house network support staffs with low-cost access to world-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed IT services include flat-rate IT maintenance costs, smart automation of routine management tasks, continual absorption of the latest technology, smooth migration from legacy technology to modern solutions, improved alignment of information technology with strategic goals, guidance from veteran IT consultants, and allowing management to concentrate on business issues instead of ever-changing information technology.
Shared Service Desk On-site Technical Support
Co-managed Help Desk Computer Consulting
Progent's Co-managed Call Center service makes it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for handling service requests, ticketing, responsibility, status tracking, and metrics.
Biggest Cisco Firepower Management Integration
ASA Firepower Configuration
Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified management of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT ecosystems that span local offices, data centers, private clouds and public clouds.
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