For businesses of any size in Baton Rouge Louisiana, Progent can provide convenient, fast, and economical communication with Cisco CCIE-Certified network experts. CCIEs are top-level networking professionals who earn this prestigious recognition by completing rigorous testing administered by Cisco. CCIEs can handle the most complex problems associated with network integration, troubleshooting, and optimization. Progent's CCIE-certified support specialists work directly with Cisco's internal staff in identifying problems with Cisco IOS or Cisco NX-OS software and coming up with temporary alternatives or obtaining software patches to fix problems. A Cisco CCIE can isolate the source of network difficulties stemming from hardware or applications.

Progent can provide fast online contact with a CCIE expert so you has the opportunity to obtain high-level help for complicated network issues that are affecting business productivity but are beyond the experience of your ordinary IT support resources. Progent's Cisco CCIE-Certified network experts can connect to your system via state-of-the-art remote connectivity utilities that allow them to perform fast and cost-effective analysis and repair of critical network problems.

Progent's CCIE Support Services
The vast majority of CCIEs work for big enterprises or nationwide ISPs, and consequently their skills are not easily accessible to the general public. Progent is among the rare support organizations to make CCIEs accessible to help small and medium sized companies. Also, Progent offers quick access to a CCIE remotely so that you can get timely support for complex network issues that are reducing business efficiency. To find out how to contact a Progent CCIE for immediate assistance with your IT infrastructure, visit remote network assistance.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Onsite IT Consulting
Progent locations in Louisiana State

City Address Phone Link
Baton Rouge Executive Offices of Baton Rouge, 804 Main Street
Baton Rouge, LA 70802
United States
(225) 532-4100 Baton Rouge Network Support Services
New Orleans 1340 Poydras Street, Suite 1770
New Orleans, LA 70112
United States
(504) 684-2333 New Orleans Network Support Services
Shreveport 401 Market St
Shreveport, LA 71101
United States
(318) 693-1900 Shreveport Network Support Services


Cisco's extensive family of current and vintage infrastructure devices supported by Progent includes ASA 5500 Series Firewalls and PIX 500 Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, wireless access points, Meraki cloud-managed Wi-Fi access points and distribution switches, VoIP phones and systems, Catalyst and Nexus family switches, as well as data security and Virtual Private Network technology. Maintaining one of the largest groups of Cisco-premier CCIE engineers of any independent consulting firm, Progent has privileged access to Cisco's internal experts and the latest learning tools to stay at the vanguard of connectivity technology.

Software Update Management for Cisco Network Appliances
Patch management is an essential and complex process. Timely and properly managed patching maximizes security, regulatory compliance, availability, and capability. Haphazard patch management can cause security gaps, compatibility problems, sluggish or inconsistent responsiveness, unnecessary offline stretches, or unavailability of key features. Patching involves more than periodic updates of an OS and apps for servers and user machines. Firmware updates can be as vital for infrastructure appliances such as routers, firewalls, and wireless access points.

Software Update Management Services for Network Infrastructure Appliances

Progent can provide patch management expertise for network devices from Cisco and other leading vendors

Progent has provided advanced help for Cisco networking appliances for more than twenty years and Progent's support services for software and firmware patch management offer businesses of any size a flexible and cost-effective solution for assessing, testing, scheduling, implementing, and documenting updates to your dynamic information network. To learn about Progent's service options for firmware update management, check out Progent's patch management services.

In order to learn more concerning Progent's online and on-premises support services for Cisco network infrastructure, choose a subject:

Additional Support Services Offered by Progent
Progent also offers a a wide array of IT consulting services in key areas to help businesses to turn Cisco infrastructure products into a cohesive IT solution that provides strategic value. Some of the consulting services available from Progent's experts are project management support, VMware vSphere and vCloud planning and deployment, VMware Site Recovery Manager application continuity consulting, VMware NSX virtual network architecture and integration, Microsoft Windows Server 2022 planning and integration services, Windows Server 2019 migration services, Windows 2016 hybrid cloud solutions, Windows Hyper-V consulting, business continuity planning, Windows Server 2012 R2 configuration, security compliance scanning, DBA and application expertise, and temporary CIO consulting services.

Progent can also assist your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that combine local and cloud-based infrastructure and that utilize Cisco networking technology. (Find out about Progent's Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

By offering an efficient full-service resource for network generalists and specialists, Progent can tailor fast, affordable, and thorough IT solutions that fit the specific requirements of businesses in Baton Rouge Louisiana.



An index of content::

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    Progent is one of the most experienced IT support firms for integrating email and messaging systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size businesses receive the full benefits of Microsoft Exchange Server 2000 for common situations including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and outsourcing your Microsoft Exchange 2000 Server management.

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    Cisco offers a full product line of routers that includes appliances built to provide the protection, performance, and reliability demanded by organizations from small offices to worldwide enterprises. Cisco routers feature support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to establish a reliable infrastructure for your network and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by the Cisco IOS operating system, such as Cisco's 800 family of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, as well as older 3600 and 3700 Routers.

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    Hyper-V 2016 incorporates core features initially developed for and proven on Azure, among the world's biggest public clouds. This dramatically enhances the ability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises environments by improving data security, availability, scale, manageability, reliability and disaster recovery. Progent's Microsoft-certified consultants can help you to assess the benefits of Hyper-V 2016 for your organization, set up test systems to verify the ability of Hyper-V 2016 to run your critical applications, plan a cost-effective network topology for a cloud-centric or hybrid deployment, develop and execute a non-disruptive migration strategy, educate your IT management and support staff, and deliver as-needed consulting and troubleshooting support to make sure that your Hyper-V 2016 investment delivers maximum business benefit.

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    Progent's ProSight portfolio of managed IT services are geared to offer organizations who have small in-house network support staffs with low-cost access to world-class management platforms and consulting expertise. Advantages of the ProSight catalog of managed IT services include flat-rate IT maintenance costs, smart automation of routine management tasks, continual absorption of the latest technology, smooth migration from legacy technology to modern solutions, improved alignment of information technology with strategic goals, guidance from veteran IT consultants, and allowing management to concentrate on business issues instead of ever-changing information technology.

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    Progent's Co-managed Call Center service makes it possible for your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of veteran desktop support technicians and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for handling service requests, ticketing, responsibility, status tracking, and metrics.

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    Cisco's Firepower Next Generation Firewalls (NGFWs) deliver a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified management of modern cybersecurity capabilities such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to enhance Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT ecosystems that span local offices, data centers, private clouds and public clouds.

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