Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way across a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT staff may take longer to recognize a breach and are less able to mount a quick and coordinated response. The more lateral progress ransomware is able to manage inside a target's network, the longer it takes to restore basic operations and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to carry out the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware expert can assist businesses in the Baton Rouge metro area to identify and isolate breached servers and endpoints and protect undamaged resources from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Baton Rouge
Current strains of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and infiltrate any accessible backups. Files synched to the cloud can also be impacted. For a vulnerable environment, this can make automated restoration nearly impossible and effectively throws the datacenter back to square one. So-called Threat Actors (TAs), the hackers behind a ransomware assault, insist on a settlement fee in exchange for the decryptors needed to recover encrypted data. Ransomware attacks also try to exfiltrate information and hackers demand an extra ransom for not posting this data on the dark web. Even if you are able to rollback your system to a tolerable point in time, exfiltration can pose a major issue depending on the sensitivity of the stolen data.

The recovery work subsequent to ransomware attack involves several crucial stages, the majority of which can be performed concurrently if the recovery team has enough people with the required experience.

  • Containment: This urgent first response involves arresting the sideways spread of the attack across your IT system. The longer a ransomware assault is permitted to go unrestricted, the more complex and more costly the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities include cutting off affected endpoints from the rest of network to minimize the spread, documenting the IT system, and protecting entry points.
  • System continuity: This covers restoring the network to a minimal useful level of capability with the shortest possible delay. This process is usually the top priority for the victims of the ransomware attack, who often see it as an existential issue for their company. This project also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, productivity and mission-critical apps, network architecture, and safe endpoint access. Progent's ransomware recovery team uses state-of-the-art collaboration tools to coordinate the multi-faceted recovery effort. Progent appreciates the importance of working rapidly, continuously, and in concert with a customer's management and network support group to prioritize activity and to get essential services back online as quickly as feasible.
  • Data restoration: The work necessary to recover data damaged by a ransomware assault varies according to the condition of the systems, the number of files that are affected, and what restore techniques are needed. Ransomware attacks can take down pivotal databases which, if not gracefully closed, might have to be reconstructed from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical platforms are powered by Microsoft SQL Server. Some detective work could be required to find undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were off line at the time of the ransomware attack.
  • Implementing advanced antivirus/ransomware protection: Progent's ProSight ASM offers small and medium-sized companies the benefits of the same AV tools implemented by some of the world's largest corporations such as Netflix, Visa, and Salesforce. By providing in-line malware blocking, classification, mitigation, recovery and forensics in one integrated platform, Progent's ASM reduces total cost of ownership, streamlines management, and promotes rapid resumption of operations. The next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the insurance provider, if any. Activities include establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the cyber insurance carrier; establishing a settlement and schedule with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and operating the decryption tool; troubleshooting decryption problems; building a clean environment; remapping and connecting drives to match exactly their pre-encryption condition; and restoring physical and virtual devices and services.
  • Forensic analysis: This activity is aimed at learning the ransomware assault's storyline across the targeted network from start to finish. This audit trail of the way a ransomware attack progressed within the network assists your IT staff to assess the impact and highlights vulnerabilities in security policies or processes that should be rectified to avoid later breaches. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect changes. Forensics is commonly given a top priority by the insurance provider. Since forensics can take time, it is essential that other important activities such as business continuity are performed in parallel. Progent has a large roster of information technology and cybersecurity experts with the skills required to carry out activities for containment, operational continuity, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has provided remote and on-premises IT services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SBEs) includes professionals who have earned high-level certifications in core technology platforms such as Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned prestigious certifications including CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning software. This broad array of expertise gives Progent the ability to identify and integrate the undamaged parts of your IT environment after a ransomware assault and rebuild them quickly into a viable network. Progent has collaborated with top cyber insurance carriers like Chubb to assist businesses recover from ransomware assaults.

Contact Progent for Ransomware Recovery Consulting in Baton Rouge
For ransomware system restoration expertise in the Baton Rouge metro area, phone Progent at 800-462-8800 or visit Contact Progent.



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  • Cisco Routers Network Engineer
    Network Consulting ISR Router

    Cisco has designed a full product line of routers including appliances designed to deliver the security, performance, and availability demanded by organizations ranging from branch offices to global enterprises. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and system availability. Progent can show you how to choose and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support an increasingly mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS platform, including Cisco's 800 series of small business routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 1700 and 2600 Series Routers.

  • Meraki 802.11ac Access Point Network Consultants Meraki Wi-Fi 6 AP Professional
  • Meraki On-site Technical Support Support Services Aironet 3700 Access Point
  • Meraki Traffic Shaping Computer Engineer Meraki Dashboard Configuration
  • Microsoft 365 Word Integration Help and Support On-site Support Microsoft 365 Excel Integration
  • Microsoft Dynamics NAV Integration Support Microsoft Dynamics NAV ERP Development Companies
  • Microsoft Exchange 2010 Upgrade Professional Microsoft Exchange Server Upgrade Services
  • Baton Rouge, LA 24/7 Baton Rouge Sodinokibi Ransomware Removal
  • Microsoft Exchange Migration Consulting Baton Rouge Louisiana Exchange Computer Network Service Company Port of Baton Rouge, U.S.A.
  • Microsoft Expert ISA 2004 Network Consultants Microsoft Expert ISA 2004 Firewall Network Consultant
  • Microsoft ISA 2004 Server Consultants Internet Security and Acceleration Server On-site Support
  • Baton Rouge Avaddon Ransomware Remediation Baton Rouge
  • Microsoft MCP Support Part-Time Job Melbourne Network Remote Support Contractor
  • Microsoft Office 2000 Security Consulting Group Microsoft Office XP Small Business Networking
  • Microsoft Office System Small Business IT Consulting Company Microsoft Office System Integration Specialist
  • Microsoft Office System Small Office Computer Consultants Microsoft Network System Support Consultant
  • Microsoft Operations Manager Computer Consultant Remote Monitoring and Reporting Online Consulting
  • Microsoft Remote Support Remote Support Job Microsoft MCA Consultant Telecommute Jobs New South Wales
  • Microsoft Support Freelancing Jobs Pleasant Hill CA Microsoft MCITP Consultant Full-Time Jobs
  • Microsoft T-SQL Design Firm SQL Server Capacity Planning Development
  • Microsoft Windows 7 Professionals Consultants Windows 7 Evaluation
  • Microsoft Windows Server 2019 Technical Firms Baton Rouge Award Winning Windows 2008 Server Information Technology Consulting Baton Rouge Capital Area
  • Microsoft and Cisco Certified Expert Small Offices Information Technology Manager Cisco Expert On Site service Small Office
  • Mission Critical IT Applications Computer Consultant 24-7 Virtualization Consulting Services
  • MySQL Clustering Engineers MySQL and Windows Specialists
  • Nebraska Small Office IT Consulting Wyoming IT Specialist
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  • NetDocs Teleworkers Consulting Services 24x7 NetDocs Compliance Engineers
  • Port of Baton Rouge Baton Rouge Hermes Crypto-Ransomware System-Restoration
  • Network Consultant Flex Series Wireless Controller Wave 2 wireless controller Computer Consultant

  • Support for IT Service Firms Network Consultant
    IT Services for Service Providers Help and Support

    Progent's Reseller Program for IT Service Providers lets you use Progent's information technology engineers while retaining your own service brand as a seamless arm of your network services staff.

  • Network Consulting RIM Blackberry Top Rated BlackBerry Enterprise Server Online Technical Support
  • Non-stop Interoffice Connectivity Support and Setup High Availability Interoffice Connectivity Professionals
  • Office PowerPoint for Mac Learn Mac Office PowerPoint Learn

  • 24/7 Windows Server 2003 Consultancy
    Windows 2003 Network Consultants

    Progent's certified Windows Server 2003 consultants offer network help and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and support offerings include network design, installation, project management, on-site and remote technical support and troubleshooting, Help Desk outsourcing, expert security services, turn-key outsourcing, and cost-effective co-sourcing.

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  • Immediate Juniper Junos Configuration Security Company
    Juniper Junos Network and Security Manager Protecting

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

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  • Office Word 2010 Consulting Professional Microsoft 365 Word and Access
  • Online Help SQL Server 2012 AlwaysOn Availability Groups Support Services SQL Server 2012 xVelocity
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  • Open Now On-site Technical Support MSP360 Managed Backup Technology Consulting MSP360 SQL Backup
  • Open Now Professional MS Microsoft Virtual Server Top Quality Microsoft Virtual Server Administration Consulting Services

  • Help and Support MSP360 SQL Backup
    MSP360 Backup Remote Support

    Progent can assist you to create, implement and troubleshoot a backup solution based on MSP360 technology. MSP360 enables file or image backup/recovery for virtual machines and physical machines, works with all popular public clouds, and allows you to create a backup solution with a low Recovery Time Objective and a granular Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to protect against data loss caused by human miscues, system glitches, ill-intentioned users, and external assaults such as ransomware. To find out more, go to ProSight Data Protection Services 360 Backup services.

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  • Contract Programming Dynamics GP 2015 Excel Reports
    Dynamics GP 2015 R2 Integration Professionals

    Dynamics GP 2015 R2 features a revamped architecture that enhances cloud readiness, works with the most popular handheld devices, allows one-time login with Azure AD, and tightens security and compliance. Dynamics 2015 R2 also streamlines management reporting, incorporates new Workflows, expands the Web Client, and adds over 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to resolve the many IT and business challenges associated with upgrading to Dynamics GP 2015 R2 and can help your organization to perform an efficient migration that will maximize the return on your investment in this powerful product.

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  • Outsourcing Catalyst 9105w Access Point Cisco Catalyst Wi-Fi 6 AP Management Online Troubleshooting
  • Baton Rouge Ryuk Crypto-Ransomware Business Recovery Services Baton Rouge, U.S.A.
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  • Palo Alto Networks Computer Security Specialist McAfee Security Firm

  • SonicWall NSSP 12000 Firewall Auditor
    SonicWall NSA 9450 Firewall Auditor

    Progent's SonicWall firewall experts can help you deploy, maintain, and troubleshoot SonicWall firewall/VPN devices including the newer SonicWall TZ and NSa Series of firewalls and the older SonicWall PRO 2040 devices. Progent's CISSP and GIAC-certified network security experts can help you incorporate SonicWall firewalls into an end-to-end security plan and build security into your corporate operations.

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  • Port of Baton Rouge Firewall Security Organizations Security Consultant Baton Rouge Louisiana

  • Support and Integration Windows Server 2012 R2 Storage Spaces
    Windows Server 2012 R2 upgrade Consultant Services

    Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration plans, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT support team, develop a corporate-wide security plan, automate network management, help with application development, and generate and test a DR/BC plan.

  • Port of Baton Rouge, United States SQL Server 2019 Small Office IT Consultant Microsoft SQL 2008 Information Technology Consultant
  • ProSight Network Infrastructure Management Professional Network Performance Analysis Consultant Services
  • ProSight Server and Endpoint Management Onsite Technical Support Server Monitoring Consultant

  • Microsoft Certified Partner Network Installation
    Microsoft Certified Partner Computer Consulting Firms

    Progent is a Microsoft Certified Partner and has earned special competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who receive the top client satisfaction and are afforded the tightest operational relationship with Microsoft. The understanding, skills, and dedication needed to earn the level of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your business better solutions for your IT network.

  • Professionals Microsoft Exchange 2013 Exchange 2003 Server Computer Consulting
  • Professionals System Center MOM Operations Manager On-site Support
  • Baton Rouge MongoLock Crypto-Ransomware Mitigation Baton Rouge Capital Area
  • Progent Start-Up Business Computer Network Support Companies Progent Small Company Technical Consulting
  • Ransomware Hot Line Baton Rouge Louisiana Conti Ransomware Hot Line Baton Rouge, United States
  • Red Hat Linux, Sun Solaris, UNIX Support and Integration Baton Rouge, LA Fedora Linux, Solaris, UNIX Consultants Baton Rouge, Capital Park
  • Remote Consultant Microsoft Exchange Server 2010 Migration 24x7 Computer Consultants Microsoft Exchange Server 2010 Migration
  • Remote Troubleshooting Microsoft ISA Server ISA 2004 Enterprise Edition Server Computer Consulting
  • Remote Workforce Specialist Online Technical Support Call Desk for Remote Workforce
  • SCCM 2012 Migration Consultant Services Expert Microsoft Certified SCCM 2012 Asset Management On-site Technical Support
  • SCCM Reporting Consultant SCCM Central Administration Site Specialist
  • Server Management Online Support Virtualization Technology Professional
  • Services Fault Tolerant Colo 24-Hour IT Services Fault-tolerant Data Center
  • Services Microsoft Exchange 2010 Migration Expert Microsoft Certified Exchange 2003 to Exchange 2010 Upgrade Consult
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  • SharePoint Server 2007 Setup and Support Microsoft SharePoint 2010 Configuration Baton Rouge, LA
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  • Juniper Junos J-Web information Systems Audit
    Juniper Junos BGT Firewall Setup

    Progent's Juniper-authorized network consultants can assist you to design and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your network infrastructure, and upgrade efficiently from outdated products to the latest releases. Progent's Junos OS engineers can provide expertise with Juniper's premier network operating system to help your business to streamline the management and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive background supporting Juniper's NetScreen OS and ScreenOS software platforms and can help you manage environments that incorporate a combination of Juniper's software platforms.

  • Small Business Private Clouds Consultants Private Cloud Integration Engineers
  • Small Business Remote Technical Support Immediate Small Office Support Team

  • Infor SyteLine CloudSuite Business Analyst Specialists
    Urgent Infor SyteLine CloudSuite Financials Specialist

    Infor CloudSuite Industrial, formerly called SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing, distribution and service companies to simplify complex supply chains and streamline key processes in order to bring products to market fast and meet customer schedules consistently. Progent can provide the expertise of an ERP specialist with over two decades of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises services that can range from occasional advice to comprehensive solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.

  • Small Office Information Technology Consulting Firm Small Office Engineer
  • Software patch management Engineers Patch management Engineers
  • Solaris Consulting Services Solaris Engineers
  • Solaris Remote Support Services Network Engineer Solaris
  • SonicWall TZ600 Firewall Computer Security SonicWall TZ400 Firewall Audit
  • Specialist Catalyst Switch LISP 24-Hour CCIE Expert Certified Professional Catalyst 4900 Switch
  • Specialist Small Business IT Outsourcing Network Support Outsourcing Services
  • Specialists ProSight Remote Monitoring and Reporting Server Monitoring Engineer
  • System Center 2016 Amazon AWS Integration Professionals Outsourcing System Center 2016 Troubleshooting
  • Tech Consultant Progent's Management Team Progent's Management Computer Installation

  • 24 Hour Mandrake Linux Specialists
    Technology Consulting Services Linux

    Progent's Linux consulting services offer small and mid-size companies and software developers assistance with managing and maintaining Linux systems that operate with Microsoft-based networks. Progent can give your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad range of expertise offers you a convenient one-stop consulting firm to show you how to create and maintain a protected and robust mixed-platform connectivity and communications solution that allows Linux and Microsoft interoperability by combining Microsoft Windows with major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.

  • Technology Consulting SQL Server 2019 Performance Tuning Remote Support Services SQL Server 2019 High Availability
  • Technology Consulting Services Offsite Workers VoIP Remote Workforce VoIP Configuration
  • Technology Professional BlackBerry BES Express 24/7 BlackBerry BES Server Express Professionals
  • Telecommuters Baton Rouge Consulting and Support Services - Cloud Integration Systems Guidance Baton Rouge Capital Area Baton Rouge Remote Workforce Cloud Technology Expertise
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  • 24/7 ISA 2004 Server Support Outsourcing
    ISA 2004 Standard Edition Server Support and Integration

    Progent's Microsoft-certified ISA Server consulting experts have extensive experience developing corporate security designs for information systems with multiple locations, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small company design and deploy a configuration of Microsoft ISA Server 2004 that supports your information security requirements without restricting your network.

  • Threat Management Gateway 2010 Remote Support Services Microsoft Expert Online Technical Support Forefront TMG Firewall
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  • Top ASA 5500 Firewalls Configuration Firewall On-site Technical Support
  • Top Quality Crystal Reports Integration Developer .NET
  • Top Quality Windows Server 2000 Upgrading Urgent Windows Server 2000 Upgrade Consultant

  • Professional CISA Certified Security Audit
    CISA Certified Security Auditor

    The Certified Information Systems Auditor accreditation is a recognized qualification that indicates expertise in information system security auditing. Accredited by the American National Standards Institute, the CISA credential requires that candidates undergo an extensive test administered by the ISACA professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant able to help businesses in the fields of information systems audit process, IT governance, network assets and infrastructure lifecycle, information technology support, protection of information assets, and disaster recovery planning.

  • Top Rated Juniper Junos Network and Security Manager Security Group Juniper Junos Technical Support
  • Top macOS Troubleshooting Specialist Immediate Mac Online Technical Support Technology Professional
  • Two-factor Authentication Network Engineer Duo Multi-factor Authentication Support and Help
  • Ubiquiti UniFi Wave 2 WiFi access point Consultant Ubiquiti UAP-AC WiFi access point Technology Professional
  • Urgent Support and Help 2800 ISR Router Carrier Routing System Remote Support Services

  • Microsoft System Center OpsMgr 2012 R2 Information Technology Consulting
    Microsoft SCOM 2012 R2 Computer Consultant

    Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and can provide organizations of all sizes expert online or onsite consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to monitor your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and customize System Center 2012 Operations Manager management packs according to best practices for tracking network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to assist you to fix critical problems uncovered by SCOM 2012.

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  • 24-Hour Microsoft Certified Expert System Center 2016 Business Continuity Setup and Support
    System Center 2016 and Windows 10 Integration Technical Support

    Small to mid-sized businesses can now enjoy all the benefits of Operations Manager 2007 and also have fast access to Progentís Microsoft Certified network support experts. With Progent's affordably priced IT support packages, small businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports System Center Operations Manager to offer small business networks world-class availability, protection, and performance.

  • Virtual Server Hyper-V Network Consultant Microsoft Hyper-V 3.0 Server Virtualization Technology Professional
  • WLAN Site Survey Information Technology Consulting Wi-Fi RF Coverage Maps IT Consulting
  • Windows Server 2008 R2 Integration 24x7x365 Windows Server 2008 R2 Support Services
  • Baton Rouge Ryuk Remote Ransomware Remediation Experts Baton Rouge
  • Windows Server Hyper-V 2016 Failover Clusters Support Expert Microsoft Certified Hyper-V 2016 Shielded VMs Computer Consultant
  • macOS Trainer Mac Office Excel Train

  • Small Office Information Technology Consulting Firms
    Computer Firms Small Business

    Progent offers businesses of any size world-class network online or on-premises consulting for information systems based on Microsoft Windows technology and Microsoft's .NET servers including Microsoft Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Certified network consulting experts also can provide security expertise for businesses varying in size from the small office to the worldwide enterprise.


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