Baton Rouge, Louisiana Microsoft Premier Certified Exchange Support Team
Microsoft Exchange and O365 Implementation Design Support, Migration Assistance, and Expert Troubleshooting
Progent's Microsoft-certified consultants have more than two decades of background helping businesses to design, set up, and manage messaging systems built around Microsoft Exchange. For businesses in Baton Rouge Louisiana, Progent offers a variety of affordable Microsoft Exchange Server consulting and maintenance services to make sure that your company's Microsoft Exchange system delivers:
- Data security
- Rules-based virus and spam defense and message content management
- Reliability
- Convenient connectivity for telecommuters and on-the-road workers
- Efficient administration mechanisms
- Multi-media inboxes with voicemail, IM, Presence, and conferencing capability
- Non-intrusive and high-speed backup and recovery
- Tight coordination of on-premises and cloud infrastructure
Progent's Microsoft Exchange support and troubleshooting experts can assist your organization to prepare for and implement efficient upgrades from legacy email systems to a current Microsoft release. Progent's 64-bit upgrade experts can assist your company to assess the business advantages and risks of upgrading to a 64-bit edition of Microsoft Exchange Server and can assist you to create and execute an economical migration plan to a 64-bit edition of Exchange Server. Progent's Power BI consultants can help you use information from Exchange spreadsheets to build visualizations to produce collaborative Power BI analytical reports and dashboards. Progent can also assist your company to expand your Microsoft Exchange-based messaging solution with the latest smartphones and tablets by offering BYOD integration services that include iPhone integration and Google Android phone integration and management.
Microsoft allows you to create seamless hybrid ecosystems that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have some mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consultants can help you with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange network. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange solution is carried out on time and on budget. For more information about Progent's consulting support for hybrid Microsoft 365 and on-prem Exchange environments, see Microsoft 365 integration with on-prem Exchange.
In addition, Progent can provide automated system monitoring to ensure your company's Exchange solution is always working efficiently, and Help Desk Support for quickly handling technical issues encountered by individual workers.
Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.
| City | Address | Phone | Link |
| Baton Rouge | Executive Offices of Baton Rouge, 804 Main Street Baton Rouge, LA 70802 United States |
(225) 532-4100 | Baton Rouge Network Support Services |
| New Orleans | 1340 Poydras Street, Suite 1770 New Orleans, LA 70112 United States |
(504) 684-2333 | New Orleans Network Support Services |
| Shreveport | 401 Market St Shreveport, LA 71101 United States |
(318) 693-1900 | Shreveport Network Support Services |
MS Exchange 2019 Deployment Services
Progent can assist you in any phase of your migration to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; planning HA architecture for an on-premises, Microsoft cloud connected or hybrid deployment; moving mailboxes; designing and implementing Hyper-V virtualization; configuring hardware load balancing; setting up DAG groups with MCDB solid-state caching; setting up Microsoft Teams or Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook clients. For details, visit Progent's MS Exchange 2019 integration services.
MS Exchange 2016 Planning and Support
MS Exchange 2016's streamlined design permits easier implementation and scale, more efficient use of equipment, and lower management expense. Microsoft Exchange 2016 Server offers closer integration with Microsoft 365 apps, support for Windows Server 2016, faster throughput, enhanced data loss protection (DLP), and more rapid recovery, more extensive support for Apple iOS and Android smart phones and tablets, comprehensive browser-based management, and a more complete web client. Learn more details about Progent's Microsoft Exchange Server 2016 support.
Microsoft Exchange 2013 Server Configuration
Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange Server 2010 and delivers powerful innovations plus a redesigned architecture. These improvements favorably impact vital IT areas such as manageability, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting experts can help you understand the advantages of migrating to Exchange 2013, design an efficient validation and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide ongoing remote consulting and management for Exchange 2013. Read more details concerning Progent's Exchange Server 2013 consulting services.
MS Exchange Server 2007 Consulting
Microsoft Exchange Server 2007 is designed to address the challenges of protection, ubiquitous access, efficiency, and reliability. Microsoft Exchange 2007 provides built-in fault tolerance that enables enterprise-class availability to keep your messaging solution operating smoothly, defend against spam and viruses, and help your organization to comply with regulatory requirements. Find out more details about Progent's MS Exchange Server 2007 consulting services.
Exchange Server 2003 Help
MS Exchange 2003 offers a dependable, expandable, and easy-to-manage platform with 24×7 messaging and group support plus reasonable licensing cost. Exchange Server 2003 remains in wide use due to the fact that it supports a wide selection of team activities, such as group scheduling utilities, chat groups, and team folders, and also allows sharing of information across geographic, logical, and protocol borders with features such as Instant Messaging, low latency communication, and video conferencing. Although Microsoft has ended support for this older platform, Microsoft Exchange Server 2003 remains one of the most widely used editions of the Exchange family. Progent's engineers can assist your business to maintain your current Microsoft Exchange 2003 solution or migrate to a more advanced edition of Microsoft Exchange Server. Find out additional information about Progent's MS Exchange 2003 consulting.
MS Exchange 2000 Server Consulting
In contrast to MS Exchange 5.5, which uses its own directory, Exchange Server 2000 uses Microsoft Active Directory, offering a simplified administration and security architecture. Microsoft has ended support for this venerable platform and it is time to upgrade. Progent's veteran email experts offer decades of experience supporting Microsoft Exchange 2K and can help you to upgrade affordably to a more advanced release of this popular messaging solution. Find out additional details concerning Progent's MS Exchange 2K help.
MS Exchange 2016 Server Migration Support
Progent's consultants can assist your business with any and all phases of your Microsoft Exchange 2016 Server migration including planning, piloting, mailbox migration, client remediation and management/end user training. Progent's certified Exchange consultants can help you to assess the strategic advantages of adopting Microsoft Exchange 2016 Server, plan and carry out an efficient migration, and provide on-going troubleshooting. Progent can assist your business to create an Exchange 2016 Server ecosystem that utilizes local and/or cloud-based resources. Find out more details about how Progent's Microsoft Exchange 2016 Server migration consulting services can help you to move non-disruptively from your current Exchange environment to Exchange 2016.
Exchange 2013 Server Migration Consulting Services
Exchange Server 2013 delivers important enhancements to Exchange 2010 Server and offers new features as well as a streamlined architecture. Progent can help you to migrate to Microsoft Exchange 2013 while retaining as much as feasible of your current resources. Progent's consultants can also assist you to integrate MS Exchange Server 2013 with Lync 2013, SharePoint Server, and Office or Microsoft 365 for advanced collaboration support and eSearch capabilities. Learn how Progent's MS Exchange 2013 migration support services can ensure that you upgrade smoothly to Microsoft Exchange 2013 Server for local, cloud-based, or mixed deployments.
MS Exchange 2010 Server Migration Expertise
Progent offers comprehensive help for each phase of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management, site prep, project planning, cost estimates of all new software licenses and equipment needed, recommended sourcing, system verification at customer site or at Progent's test facility, managing temporary coexistence between Microsoft Exchange 2010 and Exchange Server 2003 or 2007, deployment the solution, deactivating the previous servers, and webinar training for customer's support group and users. Read more about ways that Progent's Microsoft Exchange Server 2010 Migration Support can assist you to transition affordably and productively from your legacy Exchange Server system to Exchange 2010 Server
Spam and Virus Filtering, Data Loss Protection plus Email Content Filtering and Cloud-based Email Encryption
ProSight Email Guard is Progent's spam filtering, data loss protection and email encryption platform that uses the technology of top data security vendors to deliver web-based control and world-class protection for your email traffic. The hybrid structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper level of inspection for incoming email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, DLP, and email encryption. The onsite gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's
Migration Consulting for Microsoft Teams and Microsoft Skype for Business Server
Progent's Microsoft Teams experts and Skype for Business integrators can provide online and on-premises expertise for organizations of any size to assess the costs/benefits of upgrading to Microsoft Teams or Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Office Communications Server. Progent can help you to design a local, cloud-based or mixed topology; integrate Microsoft Teams or Skype for Business with SQL Server, Exchange, SharePoint Server and Microsoft 365; set up HA mechanisms; connect Microsoft Teams or Skype for Business with your PSTN gateway; and integrate other collaboration platforms like Cisco UC. Progent's certified network security experts can assist you design and validate a security environment for your Microsoft Teams or Skype for Business deployment that meets government and industry standards.
Get in Touch with Progent for Microsoft Exchange Server Consulting and Troubleshooting
If your Louisiana IT organization is in need if Microsoft Exchange Server support expert, contact Progent at
Progent's Consulting and Support Services for Microsoft Platforms
For companies of any size in Baton Rouge Louisiana, Progent's Microsoft-certified experts can provide affordable remote computer assistance and IT consulting support for the whole family of Microsoft .NET Enterprise Servers. Progent offers Windows Server 2022 planning and integration expertise, Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Windows Server 2012 R2 design and deployment assistance, Microsoft Windows Server 2008 R2 consulting, and Windows 2003 Server upgrade help. Progent's migration, integration, optimization, and consulting capabilities cover network design, deployment, and management help for
project analysis and documentation, local and remote
technical help and network diagnosis,
Help Desk Support, certified
security expertise, turn-key
outsourcing, and
ProSight Virtual Hosting services.
Progent's System Center 2016 consultants include System Center 2016 Operations Manager (SCOM 2016) specialists, System Center 2016 Configuration Manager (SCCM 2016) consultants and Microsoft System Center 2016 Virtual Machine Manager hybrid cloud management consultants who can help you to design and deploy Microsoft's solution for centralized management of hybrid networks that incorporate on-premises resources and cloud-based infrastructure and services.
Progent in addition can deliver a full array of remote PC desktop consulting and support services including Windows 11 system design and migration support, Windows 10 configuration assistance, Microsoft Windows 8.1 consulting, Microsoft Windows 7 technical support, upgrading to 64-bit computing, upgrading to 64-bit computing, integrating Microsoft 365, and automating desktop configuration.
If your Baton Rouge Louisiana business requires urgent online help from a certified engineer, refer to Progent's Urgent Remote Computer Help.
Read additional details about Progent's Microsoft-Certified .NET Server Consulting.
An index of content::
At Home Employees Endpoint Management Integration Services
Offsite Workers Endpoint Management Remote Support
Progent can assist small and medium-size organizations to deploy unified endpoint management tools for administering endpoint devices operated by at-home workers.
Specialist Android patch management
Server patch management Professional
Progent's support services for patch management provide businesses of any size a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoints scanners, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things devices such as sensors and robotics.
Amazon MWS programming Development Firms
Amazon MWS Coder
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, lower their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and get to market quickly.
Consultant Server patch management
Technology Professional iOS patch management
Progent's managed services for software/firmware update management offer organizations of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances such as switches and wireless APs, and Internet-of-Things devices like sensors and health monitors.
ERP, MRP, Accounting System Developer Firms
24x7 Microsoft CRM Onsite Technical Support
Progent's team of application experts can provide advanced consulting, custom development, integration assistance, and webinar training for leading business applications that address key areas including ERP and MRP, financials, management reporting, web application development, and the Microsoft Office suite of business productivity solutions. As a Microsoft Partner with years of experience providing advanced consulting services online, Progent can assist small businesses throughout the U.S. to save the lost productivity and expense associated with travel and on-site visits without compromising the high quality of technical support.
Microsoft Windows 2000 Professionals
Microsoft Windows 2000 On-site Support
Progent's certified Microsoft Windows 2000 consulting staff can help you enhance the functionality of your existing Windows 2000 Servers and can simplify system administration, offer tech support and repair, and enhance security. Progent can also help you create, justify, and execute a strategy to upgrade from Windows Server 2K to Windows 2003 Server. Progent is experienced in setting up pilot installations to reduce the technical risk associated with moving to Windows 2003 Server by uncovering possible hardware and application compatibility issues.
Progent Management Team IT Consulting
Computer Help Progent's Management
Progent's management team includes seasoned professionals with years of experience providing network consulting services, technical support, and strategic information system planning to organizations ranging in size from small offices to global enterprises. Great support requires great personnel, and Progent has assembled a management staff able to provide customers with the top service value in the industry.
Windows 7 Security Support and Help
Microsoft Windows 7 Consultancy
Progent's Microsoft certified consultants can provide offsite and on-premises consulting expertise to help you to manage, support, and troubleshoot PCs powered by Microsoft Windows 7 and can also provide help with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers expertise with change management, network security, backup and restore, online access, smartphone and tablet integration, Wi-Fi network design, and 24x7 network monitoring.
Enterprise Windows Consulting Firm
Technical Support Services Colocation
For enterprises with branches in California or any region covered by Progent's engineers, Progent's Microsoft-Premier IT consulting experts and authorized Cisco network consultants offer a variety of network consulting services including project management, SOX compliance, office relocations, corporate security, system architecture, on-site or remote emergency support, and troubleshooting for co-location hosting environments. A Progent network architect can help you plan a multi-office network that makes smart use of colocation facilities and Internet hosting sites. Progent's Microsoft Certified engineers can help major enterprises plan, deploy and maintain major rollouts of updated releases of Microsoft products such as Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's CCIE and Cisco Certified Network Professional experts can help you configure Cisco technology for connectivity solutions that incorporate simple, high-speed, integrated, and wireless networking.
Consult 64-bit Migration
64-bit Migration Consultant
Progent's Microsoft-expert engineers can help you to update your desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of upgrading to 64-bit desktop computing, plan an affordable upgrade strategy that minimizes operational disruptions, and offer economical, professional remote support to aid you to install 64-bit desktop software and application software on your current computers.
Emergency Consultant Services Server patch management
Google Android patch management Consultant
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SMS Server 2003 Migration Specialists
Microsoft SMS IT Services
Microsoft Systems Management Server 2003 offers added capability for change and configuration management of Windows-powered systems via SMS Feature Packs. Feature Packs reduce the overall operational costs of managing and configuring software by making it simpler to copy system images, manage mobile computers, and operate management tools. In addition to advising you about ways to cut management costs by deploying SMS 2003 Feature Packs, Progent's consulting experts can help you prepare and implement IT tasks involving areas that Feature Packs are intended to make more efficient. Progent's adoption and update services can minimize cost and reduce business disruption as you move to new operating systems and programs. Progent's wireless consulting experts can help you define sensible processes and standards to manage PDAs and intelligent mobile communication devices so your mobile workforce stays productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that incorporates standards, procedures and technologies to keep your IT computer system protected.
Support Outsourcing Exchange and Apple Mac
Microsoft Exchange and Entourage Consulting
Exchange Servers and Apple Mac workstations can co-exist efficiently. Progent's Mac and Microsoft premier experts can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage 2008 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to receive and transmit email, examine the GAL, copy addresses, synchronize appointments, and alert fellow workers to conferences via your Exchange account. Progent will verify that your Exchange Server is appropriately set up and that LDAP and Outlook Web Access are working. Progent also can provide specialized one-on-one Entourage education.
Online Microsoft Office Training Consulting Services
Online Crystal Reports Training Professionals
Progent's virtual classroom webinars provide small businesses the affordability, simplicity, and flexibility of web-based learning and the proven pedagogic methods of experienced teachers who utilize sophisticated technology to simulate live, interactive learning environments. Progent offers webinar training for popular desktop software including components of Microsoft Office such as Excel, Word, Publisher, and Project: Microsoft Dynamics business accounting and management products such as MS Dynamics GP (Great Plains); as well as additional top desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Office 2016 Network Security Consultants
Networking Specialist Excel 2016
Progent's Microsoft Office and Microsoft 365 consultants can assist companies to incorporate Microsoft Office desktop and Microsoft 365 applications including Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a cohesive solution that offers fast return on investment and enables better business results. Progent can help you to interface Office or Microsoft 365 apps with one another and with additional core Microsoft technologies such as SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent can also assist you to fix compatibility problems between various releases of Microsoft Office desktop and offers live online instruction to individuals or teams.
Wi-Fi Site Survey Help and Support
802.11x Wi-Fi Site Survey Engineer
Progent's Wi-Fi site survey services make it easy to plan, install and troubleshoot a Wi-Fi LAN customized for your facilities, offering you a WLAN that delivers the reception, speed, capacity, Quality of Service, data protection, and roaming capability your company needs. Wi-Fi survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and on-premises survey services for validating, tuning, and troubleshooting a functioning wireless LAN.
Onsite Technical Support Windows Virtual Desktop for Apple Mac
Engineer Microsoft Virtual PC for Mac
For businesses that have a mix of Mac and Windows desktops, there are two popular alternatives for using Microsoft Windows-dependent applications on a Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows operating system on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac allows you to connect a Mac to a networked Windows-powered computer to use Windows programs and access network resources. Virtual PC for Apple Mac emulates Microsoft Windows on a Mac computer so you are able to run Windows applications directly. Progent's macOS and Mac OS X technology support experts can assist your organization to manage these products for using Microsoft Windows programs on your Apple Macs and can also assist your business to assess and configure third-party solutions for Microsoft Windows platform simulation.
Microsoft Windows Consulting Services
Windows 8.1 BitLocker Network Consult
Windows 8.1 is engineered to power devices from smart phones and tablets to power-user desktops. An abundance of new and improved capabilities, such as its touchscreen support and signature live tiles user interface, provide a wide range of benefits for companies who know how to put them to work. Progent's Windows consultants can assist bring your organization up to speed with Windows 8.1 and make sure you gain maximum competitive value from the operating system's various technical enhancements.
Work from Home Data Protection Support and Help
At Home Employees Data Protection IT Consultants
Progent can help small and mid-size businesses to design, deploy, verify and troubleshoot backup technology to support remote workers.
24x7x365 ProSight Endpoint Security Professional
Best ProSight ASM Endpoint Protection Consultants
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior machine learning tools by SentinelOne to defend endpoints and physical and virtual servers against modern malware attacks such as ransomware and email phishing, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a single platform to automate the complete threat progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats.
Specialist Flexential Tampa Internet Data Center
24 Hour Flexential Colocation Center Consultant
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting. Progent maintains a team of network consultants located in the Tampa area, and Progent also offers online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness experts. Progent can also help your business to design and carry out a move to the Flexential data center with services like designing solution architecture, recommending hardware components, system configuration and testing, debugging, streamling remote network management, and educating your IT staff.
24x7x365 Juniper Junos CLI Consulting Services
Juniper Junos Security Contractors
Progent's Juniper Networks-authorized network engineer can assist your company to plan and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your network infrastructure, and upgrade smoothly from outdated products to current releases. Progent's Junos OS engineers can also provide expertise with Juniper's premier network control software to enable your business to simplify the management and strengthen the protection of your Juniper VPN devices and routers. Progent also has extensive experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist you maintain networks that incorporate a mix of Juniper's software platforms.
Remote Troubleshooting MSP360 Backup
MSP360 GSuite Backup Consultants
Progent's data protection experts can assist you to design, deploy and troubleshoot a backup/restore solution built around MSP360 software. MSP360 offers file/folder or image backup/restore for VMs and physical machines, supports all popular public clouds, and permits you to build a backup solution with a low RTO and a granular Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent can provide end-to-end monitoring and remote management of your backup environment to prevent data loss caused by human miscues, system errors, ill-intentioned users, and external attacks like ransomware.
Juniper SSG5 Router Firewall Audit
Security Group Juniper SSG Series Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Urgent Exchange Server 2016 Upgrade Computer Consulting
Consultants Microsoft Exchange 2016 Upgrade Planning
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 including planning high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), databases and logs; setting up HLB for high-availability CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Amazon S3 integration Contract Programmer
Programming Firm Amazon EC2 mobility
Progent offers cost-effective online support to assist companies of any size to access Amazon Web Services (AWS) cloud services including Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery solutions, and security. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create cloud-centric or hybrid cloud networking models that efficiently integrate Amazon AWS services. Progent offers occasional support to help you to overcome complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you move to the Amazon AWS platform on schedule and within budget.
Remote Consulting Extended Support Desk
Shared Service Desk Engineer
Progent offers several essential types of Helpdesk services : Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft and Cisco experts gives your clients convenient access to a dependable technical resource with years of experience delivering phone support and online repair for IT systems powered by Microsoft products. Progent's concentration is on giving the support Call Center a positive image as a solid contributor to company performance. Progent's goal is to fix and not merely record problems.
Network Support Help Desk Consulting Services
Integration Services Help Desk Call Center
The Help Desk support delivery structure adopted by Progent offers small organizations an effective alternative to reliance on independent service individuals by offering broad technical knowledge accessible to numerous engineering teams, optional round-the-clock access to urgent assistance, fast escalation to top-level engineers for solving even the most complex problems, support consistency and dependability, quick follow-up overseen by veteran IT service administrators, a variety of easy-to-use techniques for initiating support tasks, and a high level of process transparency made possible by trouble ticket tracking and available through a web-based portal.
Ubiquiti AP Professional
Ubiquiti UniFi Controller management Services
Ubiquiti's UniFi line of Wi-Fi network devices includes indoor and outdoor Wave 2 802.11ax Wi-Fi APs, security gateways, and managed switches. UniFi devices installed on multiple sites with any number of APs can be remotely provisioned and administered with free UniFi Controller software, which centralizes and simplifies setup, discovery, administration, optimization, troubleshooting, monitoring, and analytics. Progent offers the skills of seasoned Wi-Fi professionals who can assist your organization to assess the benefits of Ubiquiti's UniFi technology for your environment and assist you to design, install, manage, and troubleshoot your UniFi ecosystem.
Database Engineer
Database Application Development Consultants
Progent's Microsoft-certified database application developers offer businesses of any size online DBA and programming services for leading RDBMS platforms including Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Support services offered by Progent include installation and configuration, application design and coding, management services, replication and synchronization solutions, storage management, tuning, data migration, information security, backup and recovery options, troubleshooting, and training.
Colocation Professionals
Cisco Experts Branch Office Tech
For enterprises with branches in California or any region covered by Progent's engineers, Progent's Microsoft-Certified network support professionals and authorized Cisco system consultants can provide a range of network support services including project planning, Sarbanes Oxley compliance, site relocations, corporate security, network architecture, local or remote emergency support, and troubleshooting for colocation hosting facilities. A Progent IT architect can help you plan a multi-office information system that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Certified consultants can help large corporations design, deploy and maintain major rollouts of updated versions of Microsoft technology such as Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise Windows. Progent's CCIE and CCNP consultants can help you configure Cisco products for connection solutions that incorporate basic, high-performance, integrated, and wireless networking.
Project Design Tuning Services
Project Requirements Definition Professionals
For advanced project management assistance, Progent can provide access to veteran information technology professionals with decades of experience in IT management, program development, and process engineering for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise customers adhere to best practices to ensure that development or deployment projects are completed on time and within budget.
Server Virtualization IT Services
Virtualization Consulting
By using virtual servers, businesses are able to operate multiple virtual machines on one actual server. Virtual server technology enables IT organizations to gain all the advantages of server segmentation, but without the expense associated with purchasing additional server equipment. Virtual servers are the critical technology for building private clouds, which offer important benefits such as reducing the costs of hardware, datacenter facilities, and management while enhancing information protection, system availability, and recoverability. Other useful server management technologies include server monitoring utilities, Microsoft WSUS, and remote system management cards. Progent's professional server management specialists can assist you in all areas of server virtualization and administration to allow your company to contain costs and conserve time.
Computer Services Cisco Certified CCIE
Cisco Planning Computer Installation
Progent's Cisco CCIE-certified network infrastructure experts have extensive background assisting Internet Service Providers to architect, implement, administer, optimize, and debug high-availability, extensible network solutions appropriate for shared public networks.
Exchange 2000 Server Upgrade Computer Consultant
24 Hour Exchange Server 2000 Upgrade Computer Engineer
Progent is among the most qualified information technology consulting companies for creating email and messaging systems based on Microsoft Exchange 2000 Server. Progent specializes in helping small businesses derive all the advantages of Microsoft Exchange Server 2000 for common situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail environment, and jobbing out your Exchange 2000 Server administration.
Small Government Cisco Professional
City Government Cisco Consultant
Progent has extensive experience delivering a broad range of online network support and urgent repair services to local governments and schools throughout the United States. Progent is one of the industry's pioneers in providing expert online IT support and has delivered network solutions to clients in every state. Remote support eliminates travel expenses and solves problems faster than onsite support.
24/7 Online Help Windows Server 2008 Active Directory
Microsoft Windows 2008 R2 Integration
Windows Server 2008 represents a major step forward in making IT systems more protected and available, simpler to virtualize and administer, faster, and able to provide a better platform for web publishing. Progent can help your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, troubleshooting, education, temporary staffing, network monitoring, and security engineering services.
Top Rated System Center 2016 Support Services
System Center 2016 Virtual Machine Manager Outsourcing
Small to middle size businesses can now get all the benefits of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft Certified IT consulting professionals. With Progent's affordably priced network support packages, small businesses can select a simple Operations Manager-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager to offer small business information systems world-class availability, protection, and performance.
After Hours Double-Take Backup and Restore Technical Consultant
Double Take Replication Manager Integration Services
DoubleTake/Carbonite Software offers a family of products intended to provide small companies a variety of affordable alternatives for replicating and recovering business-critical applications including Microsoft Exchange Server, Microsoft SQL Server, Blackberry, and Microsoft SharePoint. Progent's business continuity planning consultants have in-depth backgrounds integrating DoubleTake/Carbonite products into small business information networks to achieve an advanced state of fault tolerance and business continuity capability at an affordable price.
Consultant Microsoft Exchange
Exchange 2000 Upgrade Upgrade Consultant
Progent is among the most expert information technology consulting firms for integrating e-mail solutions based on Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full advantages of Microsoft Exchange 2000 under typical scenarios such as updating from Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Exchange 2000 administration.
UNIX Online Technical Consulting
Solaris Remote Engineer
Progent provides nationwide online phone support and troubleshooting services for businesses that run Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft technology. Remote IT help offers optimum leverage for your information technology budget by protecting client productivity and shortening the time charged for computer repair services. Sophisticated remote access technology and experienced technicians and consultants combine to enable Progent to handle most IT issues without squandering time and expense by going to your location. In most of cases your network problems can be remediated by telephone or through a combination of telephone help and online connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP certified security professionals to assist you with the most difficult network problems.
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