Besides providing rapid contact with high-level network consultants and subject matter experts (SMEs) to help Baton Rouge, Louisiana businesses to resolve specific technical issues or strategic initiatives, Progent can provide temporary supplemental staffing to deal with more broadly defined assistance such as PC help, network management, and Help Desk call center services. Temporary staffing makes it possible for organizations to respond to planned or surprise surges in demand for network personnel, which may be caused by situations like mergers and acquisitions, data center relocation, technology migration, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Temporary IT staff augmentation can also cover voids left by the absence of full-time IT personnel because of scheduled vacations, health issues, termination, etc.

Benefits of Progent's Short-Term Staff Augmentation Program
Progent's temporary staffing services give businesses the flexibility to react to increases in requirements for network services without being saddled with the costs and delays that come with reviewing and recruiting appropriate IT help and without the risk of increasing your permanent staff size.

Important aspects of Progent's short-term supplemental staffing services include:

  • Rapid availability of reliable network professionals
  • Simple engagement, termination, and re-engagement of services
  • Transparent extension of your full-time network support staff
  • Comprehensive reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled fast
  • Strong working relationship with a world-class, full-service resource for network expertise
Progent's Shared Help Desk Program
Progent's co-managed Call Center program is a proven flexible staff augmentation alternative that allows IT organizations to divide the responsibilities of Call Center support seamlessly between their internal IT personnel and Progent's extensive team of technical support experts. Working as a transparent supplement of your full-time Call Center, Progent's co-managed Call Center program is a joint service solution powered by the industry's leading group professional services (PSA) platform for managing, service calls, generating tickets, assigning ownership, monitoring progress, and generating management reports.

Why Choose Progent?
Progent has two decades of background delivering online and on-premises network expertise for organizations of all sizes throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants hold top certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.

Progent's Areas of Expertise for Baton Rouge, Louisiana Companies
Progent's seasoned team of certified consultants offers Baton Rouge, Louisiana businesses a broad array of remote consulting and debugging services. Practice areas covered under Progent's reseller program for network service organizations include:

Contact Progent for Short-Term IT Staffing for Baton Rouge, Louisiana Organizations
To find out more about Progent's short-term staff augmentation services for Baton Rouge, Louisiana organizations, call 800-993-9400 or visit Contact Progent.