Baton Rouge Specialists
Short Term IT Staffing for Computer Support Teams
Besides providing fast access to guidance from top-tier network consultants and subject matter experts to help Baton Rouge, Louisiana organizations to resolve specific IT problems or longer-term projects, Progent offers temporary supplemental staffing to deliver more broadly defined services such as desktop support, network management, and Call Center services. Short-term staffing can help organizations to deal with anticipated or surprise peaks in the need for IT personnel, which may be caused by situations such as mergers and acquisitions, site moves, platform upgrades, business process changes like telecommuting, disaster response, busy seasons, or regulatory mandates. Temporary supplemental staffing can also cover gaps left by the absence of full-time staff members because of vacations, health issues, resignation, etc.
Advantages of Progent's Short-Term Staffing Program Progent's short-term staffing services give organizations the flexibility to respond to increases in requirements for IT services without dealing with the expense and delays that come with vetting and recruiting appropriate IT help and without the risk of adding to your permanent staff size.
Important features of Progent's short-term staff augmentation services include:
- Fast availability of proven IT pros
- Simple initiation, termination, and resumption of services
- Seamless extension of your full-time IT team
- Comprehensive documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
- Close relationship with a world-class, full-service resource for IT support
Progent's co-managed Help Desk program is a specialized flexible staff expansion option that enables IT groups to share the work of Help Desk support seamlessly between their internal IT staff and Progent's extensive team of technical support specialists. Acting as a transparent supplement of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support alternative powered by the leading shared PSA tool for managing, service calls, generating tickets, assigning responsibility, tracking progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience providing remote and onsite network expertise for organizations across the United States. Progent’s IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including ISSAP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Baton Rouge, Louisiana Companies
Progent's nationwide roster of certified engineers can provide Baton Rouge, Louisiana organizations a wide range of remote consulting and troubleshooting expertise. Practice areas offered under Progent's consulting program for network service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange Server 2016 Integration
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 10 Migration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Planning
- Microsoft 365 Integration
- Dynamics GP Customization
- Microsoft Azure, AWS, Google Cloud Platform
- Online Network Support
- Teleworker Integration
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Troubleshooting
- Security and Compliance Monitoring
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Services
- Desktop Support Services
- Colo Data Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- BYOD Integration
- iPhone Support
- Android Phone Management
- Ransomware Defense and Recovery
- Backup/Recovery Solutions
- Cisco VoIP Phones and Telepresence
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Contact Progent for Temporary Staffing Services for Baton Rouge, Louisiana Organizations
To find out more details about Progent's short-term staffing services for Baton Rouge, Louisiana companies, call
An index of content::
Aironet 3700 Access Point Network Engineer
Aironet Support Services
Progent's Cisco certified Wi-Fi consultants can provide economical online and onsite help for legacy and modern 802.11ac Aironet wireless APs and Progent can assist your business to plan and manage wireless environments that include indoor and outdoor/industrial Aironet APs.
On-site Support Integration Services
Engineer Remote Network Support
For mid-size businesses looking for IT consulting services, Progent can deliver a variety of alternatives including on-site service, remote assistance, off-site Call Center, round-the-clock support with automatic network monitoring, emergency staff augmentation, business relocation services, software programming, and expert consultation. For midsize companies in California or other regions covered by Progent's onsite consultants, Progent provides expert onsite help for fixing technical issues rapidly and affordably.
Largest SCCM 2007 Troubleshooting Technology Consulting
Microsoft Certified Expert Specialist Configuration Manager 2007
Progent can assist your organization to support Microsoft System Center 2007 Configuration Manager to streamline operations, enhance security, and boost worker output by ensuring that critical applications stay up to date, tracking product licenses, and monitoring resource usage profiles to help you make informed buying choices. Once your organization is set to upgrade your SCCM 2007 change management ecosystem, Progent can help you to prepare for and carry out a smooth move to System Center 2012 Configuration Manager.
Onsite Technical Support Windows Server 2012 R2 Hyper-V
Windows Server 2012R2 On-site Support
Progent's certified consultants can help you to assess the business value of Windows Server 2012 R2 for your organization, create pilot environments and rollout strategies, tune your network infrastructure for on-premises, multi-location, private or public cloud-based, and hybrid environments, train your IT management staff, develop a corporate-wide security plan, streamline network management, assist with creating applications, and build and validate a DR/BC plan.
24-7 Design Consultants Windows 8.1 Storage Spaces
Windows 8.1 Training Integration Support
Microsoft Windows 8.1 is designed to run on devices ranging from smart phones and slates to power-user desktops. An abundance of new and improved features, such as touch screen interface and iconic live tiles user interface, provide a broad selection of advantages for organizations who understand how to exploit them. Progent's Windows consultants can help bring your organization up to speed with Microsoft Windows 8.1 and show you how to gain maximum competitive advantage from the product's various technical enhancements.
Consult 64-bit Migration
After Hours 64-bit Server IT Consultants
Progent’s Microsoft-expert engineers can assist you to enhance your desktops from 32 bits to 64 bits. Progent can help your company to calculate the risks and advantages of moving to 64-bit desktop processing, plan an affordable migration strategy that reduces business disruptions, and provide economical, professional online support to aid your organization to configure 64-bit PC desktop operating systems and application software on your current computers.
Herakles/QTS Test Lab Professionals
application Testing Lab Technology Professional
Progent's Test and Training Lab at the QTS Data Center is available for piloting mission-critical applications, developing cost-effective migration procedures, evaluating and optimizing performance, planning or validating disaster recovery strategies, resolving compatibility issues, and building training systems for the latest technologies. For Progent clients who lack adequate in-house resources to assemble effective test systems, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical network projects on schedule.
Network Consultants Remote Wireless Site Survey
Wi-Fi Site Survey Consulting Services
Progent's Wi-Fi site survey services assist you to plan, deploy and troubleshoot a Wi-Fi LAN adapted to your facilities, providing you a wireless solution that has the reception, performance, capacity, security, and roaming ability your business requires.
24 Hour Microsoft Lync 2013 Online Troubleshooting
Lync Server 2013 dial plans Engineers
Lync 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, and both VoIP and PSTN calling. Lync Server 2010 can extend the capability of Exchange, SharePoint Server and Office or Office 365 and simplify administration through integration with Windows AD. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription services, PBX systems, or legacy teleconferencing solutions. Progent's Microsoft-certified unified communications experts offer online and onsite support services to assist you to manage and troubleshoot your existing Lync Server 2010 deployment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also assist you to plan and execute a smooth Skype for Business upgrade.
Network Performance Optimization Online Support Services
Network Performance Optimization Professional
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to map out, track, optimize and debug their networking appliances like routers, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network diagrams are always current, copies and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating complex management and troubleshooting activities, WAN Watch can knock hours off common chores like making network diagrams, reconfiguring your network, finding appliances that require important software patches, or isolating performance issues.
Firepower Management Center Online Troubleshooting
Technical Support Cisco ASA Firewall URL Filtering
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network experts can assist you to maintain your legacy PIX or ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
System Center 2016 Disaster Recovery Technical Support Services
System Center 2016 and SQL Server Consulting Services
Progent has over 10 years of experience integrating, and supporting the key platforms included with System Center and can help you to design, deploy, support, and repair your Microsoft System Center ecosystem to maximize the uptime and responsiveness of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-based fabric. Progent can assist you to migrate to the latest edition of System Center from a previous release or from another datacenter management solution to deliver the benefits of best-in-class deployment, centralized management, security, plus infrastructure and critical application availability and performance monitoring.
Project Implementation Specialists
Project Requirements Definition Consultancy
For advanced project management support, Progent offers access to veteran information technology experts with years of experience in IT management, program development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management skills to assist enterprise customers adhere to best practices to make sure strategic projects are completed on schedule and on budget.
Wireless Security Scan Consultancy
Cybersecurity Inventory Services
Progent provides small organizations a pair of ultra-affordable security evaluation scanning packages that provide, for a set price, remotely managed inventory scans of your security profile which are analyzed by certified security engineers who assess the data collected by the scan, present objective evaluations of your current security vulnerability, and make recommendations for improvements. Progent offers two complementary security evaluation scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small companies while providing enterprise-class assessments of your IT network's vulnerability to attack.
Exchange 2010 Migration Professional
Engineer Microsoft Exchange Server 2010 Migration
Progent's Microsoft-certified consultants can provide low-cost remote and on-premises support to implement your upgrade to Exchange Server 2010, generate comprehensive documentation of your new email environment, train your network support staff and end users to get them ramped up rapidly on Microsoft Exchange Server 2010, and provide ongoing administrative services and technical help. Progent's consultants can also assist you to upgrade from Microsoft Exchange Server 2010 to Exchange Server 2013 or Exchange Server 2016.
Immediate Small Business WiFi Specialist
Largest Wi-Fi 6 WiFi migration Online Help
Progent's Wireless Consulting Services offer a fast, affordable way for companies of all sizes to configure, manage and repair advanced wireless network technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent supports Apple iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
At Home Workforce Cybersecurity IT Consultants
Teleworker Endpoint Security Integration Support
Progent can assist small and medium-size companies to configure endpoint security defense solutions and provide mitigation expertise needed to support offsite workers.
Windows Knowledge Transfer
Operating System Training
Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their scope, Progent is able to focus on providing hard-to-find skills where Progent faces little competition. Mid-size companies who utilize trusted freelance consultants or who employ internal support staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, secure, and productive.
ransomware rebuild Specialists
Hermes ransomware recovery Professionals
Progent's proven ransomware recovery experts can help you to restore a network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit or Egregor.
SQL Server 2014 Database Migration Technical Support
SQL Server 2014 Technical Consultant
SQL Server 2014 includes major improvements in key areas including speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works transparently with all types of applications including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and on-premises services that include planning, deployment, management, remediation, and application development expertise to help organizations of all sizes to realize maximum business value from their SQL Server 2014 deployment.
Largest Windows 2003 Server Integration
Emergency Microsoft Windows 2003 Remote Technical Support
Progent's certified Windows 2003 Server consultants can provide computer help and IT consulting for the complete line of Microsoft .NET Servers, Microsoft Windows Server 2003, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, administration, and support offerings include system planning, deployment, project management, on-premises and remote network support and repair, Help Desk services, expert security services, comprehensive outsourcing, and cost-effective co-sourcing.
Remote Troubleshooting Meraki Access Point Management
CCDP Certified Meraki Access Point Security Consultant
Progent's Cisco Meraki Wi-Fi access point experts offer online and onsite support services to assist businesses of any size to plan, deploy, manage, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to set up and manage Meraki-based wireless networks for sites that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as switches, ASR routers and ASA firewalls to build a seamless network infrastructure that provides identical access, performance, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or computing device.
Sun Solaris Remote Consultant Services
24 Hour Solaris Online Consultants
Progent offers national urgent phone support and consulting services for companies who operate UNIX or Linux networks or whose information systems feature a combination of UNIX and Microsoft Windows technology. Online network consulting offers optimum return for your IT budget by protecting user efficiency and limiting the hours charged for network repair services. Advanced remote access technology and skilled service specialists and consultants combine to enable Progent to solve the majority of IT problems without squandering time and expense by going to your site. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP certified security professionals to assist with the most challenging system issues.
