In addition to providing fast access to guidance from top-tier IT professionals and subject matter experts to help Baton Rouge, Louisiana organizations to resolve specific technical issues or strategic initiatives, Progent offers temporary staff augmentation to deliver more generalized assistance like PC support, network administration, and Call Center services. Short-term staffing can help organizations to deal with planned or unplanned increases in the need for network personnel, which may result from scenarios such as mergers and acquisitions, site moves, technology upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new compliance requirements. Short-term supplemental staffing can also cover gaps left by the absence of in-house staff members due to scheduled vacations, illness, resignation, etc.

Advantages of Progent's Temporary Staffing Services
Progent's short-term staffing services give organizations the ability to react to increases in requirements for IT personnel without dealing with the costs and hassle associated with reviewing and recruiting professional IT help and without the risk of increasing your in-house staff size.

Key features of Progent's short-term staff augmentation services include:

  • Rapid availability of reliable network professionals
  • Easy initiation, cessation, and resumption of services
  • Transparent augmentation of your in-house network support team
  • Full documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved fast
  • Strong working relationship with a world-class, full-service resource for IT expertise
Progent's Co-managed Help Desk Service
Progent's shared Help Desk Call Center program is a specialized on-going staff expansion alternative that allows IT groups to share the work of Help Desk Call Center support transparently between their full-time network personnel and Progent's nationwide pool of IT support experts. Acting as a seamless extension of your full-time Help Desk, Progent's shared Help Desk program is a collaborative support solution based on by the industry's leading shared professional services (PSA) platform for managing, service requests, ticketing, assigning ownership, monitoring progress, and producing documentation.

Why Choose Progent?
Progent has two decades of experience providing online and on-premises network services for businesses across the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold top certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's industry certifications.

Progent's Practice Areas for Baton Rouge, Louisiana Companies
Progent's veteran roster of certified consultants and technical experts offers Baton Rouge, Louisiana businesses a broad range of remote consulting and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term IT Staffing for Baton Rouge, Louisiana Organizations
To learn more details about Progent's short-term staffing services for Baton Rouge, Louisiana organizations, call 800-993-9400 or visit Contact Progent.