Besides providing fast access to guidance from top-tier network consultants and subject matter experts to help Baton Rouge, Louisiana organizations to resolve specific IT problems or longer-term projects, Progent offers temporary supplemental staffing to deliver more broadly defined services such as desktop support, network management, and Call Center services. Short-term staffing can help organizations to deal with anticipated or surprise peaks in the need for IT personnel, which may be caused by situations such as mergers and acquisitions, site moves, platform upgrades, business process changes like telecommuting, disaster response, busy seasons, or regulatory mandates. Temporary supplemental staffing can also cover gaps left by the absence of full-time staff members because of vacations, health issues, resignation, etc.
Advantages of Progent's Short-Term Staffing Program
Progent's short-term staffing services give organizations the flexibility to respond to increases in requirements for IT services without dealing with the expense and delays that come with vetting and recruiting appropriate IT help and without the risk of adding to your permanent staff size.
Important features of Progent's short-term staff augmentation services include:
Progent's Co-managed Help Desk Call Center Service
- Fast availability of proven IT pros
- Simple initiation, termination, and resumption of services
- Seamless extension of your full-time IT team
- Comprehensive documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
- Close relationship with a world-class, full-service resource for IT support
Progent's co-managed Help Desk program is a specialized flexible staff expansion option that enables IT groups to share the work of Help Desk support seamlessly between their internal IT staff and Progent's extensive team of technical support specialists. Acting as a transparent supplement of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a collaborative support alternative powered by the leading shared PSA tool for managing, service calls, generating tickets, assigning responsibility, tracking progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of experience providing remote and onsite network expertise for organizations across the United States. Progentís IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants hold top certifications including ISSAP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Baton Rouge, Louisiana Companies
Progent's nationwide roster of certified engineers can provide Baton Rouge, Louisiana organizations a wide range of remote consulting and troubleshooting expertise. Practice areas offered under Progent's consulting program for network service firms include:
Contact Progent for Temporary Staffing Services for Baton Rouge, Louisiana Organizations
To find out more details about Progent's short-term staffing services for Baton Rouge, Louisiana companies, call 800-993-9400 or visit Contact Progent.