Baton Rouge Consulting Support
IT Staff Augmentation for IT Support Teams
In addition to offering rapid access to guidance from high-level network professionals and subject matter experts (SMEs) to help Baton Rouge, Louisiana companies with specific technical issues or strategic initiatives, Progent offers temporary staff augmentation to deal with more generalized services like PC support, IT administration, and Call Center response. Short-term staffing makes it possible for businesses to respond to planned or unplanned peaks in demand for network services, which may result from scenarios like mergers and acquisitions, site moves, technology migration, business process changes like work-from-home, disaster response, seasonal variations, or new compliance requirements. Temporary staffing can also cover voids left by the loss of full-time IT personnel due to scheduled vacations, health issues, resignation, etc.
Benefits of Progent's Temporary Staff Augmentation Services Progent's short-term staff augmentation services give businesses the ability to react to increases in requirements for IT personnel without being saddled with the costs and hassle associated with identifying and recruiting appropriate IT help and without the risk of increasing your permanent head count.
Key features of Progent's temporary staffing services include:
- Fast access to proven IT pros
- Easy initiation, termination, and re-engagement of services
- Transparent augmentation of your full-time network support team
- Comprehensive documentation of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
- Close working relationship with a top-level, full-service source for network support
Progent's shared Call Center service is a proven on-going staff expansion option that allows IT organizations to divide the responsibilities of Call Center support transparently between their full-time network personnel and Progent's extensive team of technical support specialists. Working as a seamless supplement of your in-house Call Center, Progent's co-managed Help Desk Call Center program is a joint service alternative powered by the industry's leading shared professional services tool for managing, service calls, generating tickets, assigning ownership, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has two decades of background providing online and on-premises IT expertise for businesses of all sizes throughout the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's technology certifications.
Progent's Areas of Expertise for Baton Rouge, Louisiana Companies
Progent's nationwide roster of certified engineers can provide Baton Rouge, Louisiana businesses a broad range of remote consulting and debugging services. Practice areas covered under Progent's consulting program for network service firms include:
- Exchange Server 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure Active Directory Design
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Expertise
- Azure, Amazon AWS, Google Cloud Platform
- Remote Network Troubleshooting
- Work from Home Support
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Consultants
- Cybersecurity Expertise
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Setup
- Help Desk Call Center Services
- Desktop Tech Support
- Colocation Center Solutions
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Development
- Virtual Server Management
- Rapid, Affordable .NET Application Development.
- Windows Hyper-V Configuration
- VMware vSphere Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- iPhone and Android Management
- iPhone Support
- Android Phone Integration
- Ransomware Defense and Recovery
- Backup/Restore Consulting
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi Access Point Configuration
- Wi-Fi Site Surveys
Contact Progent for Short-Term IT Staffing for Baton Rouge, Louisiana Organizations
To learn more details about Progent's short-term staffing services for Baton Rouge, Louisiana companies, call
An index of content::
Aironet 2700 Access Point Onsite Technical Support
Aironet Wireless AP Integration Services
Progent's Cisco CCIE wireless network consultants can provide online or on-premises configuration and debugging services to help your organization to design, implement, update, tune, manage and troubleshoot Aironet Wi-Fi access point deployments of any scale or architecture. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to build an enterprise-wide connectivity foundation that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, location and setup of Aironet wireless APs to accommodate your specific office design, construction, and anticipated network traffic.
9800-L wireless controller Consultants
8540 wireless controller Remote Troubleshooting
Cisco's Catalyst family of Wi-Fi controllers streamline the administration of wireless networks by unifying the configuration and control of wireless APs, optimizing wireless performance by limiting the impact of RF congestion, improving wireless availability with rapid failover, and hardening security by identifying cyber threats and filtering traffic content based on user type and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage and monitor Wi-Fi networks of all sizes. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or implement an efficient migration to Cisco's modern Wi-Fi controller technology.
After Hours Consultant Services Linux
Consulting BSD
Progent's UNIX family consulting services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you a convenient one-stop source to show you how to build and maintain a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or major Linux platforms such as RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.
Small Office IT Consultant Microsoft Exchange Migration
EMail Virus Network Installations
Progent's Microsoft-certified consultants average more than 10 years of experience providing messaging support for companies ranging from small offices to large enterprises. Progent offers economical consulting for all versions of Microsoft Exchange Server to enhance email and virus security, design high availability email systems, and implement remote and wireless email connectivity. Progent's Microsoft Exchange consulting services can help you in designing and carrying out a move from a legacy SMPT server or older Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2019. In addition provides support for Windows 10 and Windows 11 clients running Office Outlook and can help you integrate Microsoft Outlook Web App (OWA) for all major web browsers. For e-mail virus protection, spam blocking and data data leak prevention, Progent offers Email Guard managed services.
Online Support Services Microsoft Configuration Manager 2007
SCCM 2007 Asset Management Online Support Services
Progent can assist you to maintain System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, enhance security, and increase worker output by ensuring that critical applications stay up to date, managing product licenses, and reporting resource usage profiles so you can make informed buying decisions. When your organization is set to update your SCCM 2007 device management solution, Progent can assist you to prepare for and implement a smooth move to SCCM 2012.
Consultants Small Government Cisco
Local Government Cisco Engineers
Progent has a long background delivering a full-spectrum of remote IT consulting and urgent repair services to local governments and school districts across the U.S. Progent is one of the industry's pioneers in providing advanced remote network support and has provided network solutions to clients in every state. Remote support eliminates travel costs and resolves issues more quickly than on-premises support.
Support and Integration iPhone and Lync integration
iPhone remote access Consultant
Progent offers affordable online assistance to assist you to design, configure, and troubleshoot any facet of your iPhone and Windows integration solution and is available for quick jobs to help you through occasional technical bottlenecks or major engagements to help you complete large-scale projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you create or support a highly available, secure and scalable infrastructure that is best suited to your computing model. Progent also offers online and on-premises training to show you how to manage and use your iOS devices in a safe, team-oriented environment that maximizes the business value of your IT system.
Dynamics GP 2015 R2 Integration Services
Programming Firm Dynamics GP 2015 Management Reporter
Microsoft Dynamics GP 2015 R2 features a revamped architecture that enhances cloud readiness, supports popular smart phones and tablets, allows single login with Microsoft Azure AD, and tightens security. Dynamics 2015 R2 also simplifies management reporting, includes new Workflows, expands the Web Client, and adds over 100 improvements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and hands-on experience to resolve the critical IT and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to carry out a smooth migration that will maximize the business value of your investment in this mission-critical product.
Immersive Telepresence Help and Support
Consulting Polycom Video Conferencing
Progent offers the support of a veteran consultant with years of experience configuring, maintaining, and upgrading immersive telepresence systems from top-tier vendors including Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can work with your internal network support team, your Internet Service Provider, and your telepresence technology supplier to help your company maximize the business value of your telepresence solution.
Outsourcing Windows Server 2022 High Availability
Windows 2022 Hyper-V Support
Progent's Microsoft Gold-certified Windows Server 2022 consultants can help your company to design and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a self-hosted implementation of Windows Server 2022.
Support Outsourcing Microsoft ISA Server
Internet Security and Acceleration Server IT Consultant
Progent's Microsoft-certified ISA Server consultants have broad experience creating Microsoft-based security designs for information systems with many sites, remote workers, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small company plan and implement a configuration of ISA Server 2004 that meets your IT security needs without restricting your network.
Microsoft Firewall Remote Technical Support
ISA 2004 Standard Edition Server Setup and Support
Progent's Microsoft-certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security solutions for IT networks with many offices, remote workers, and mission-critical web applications. Progent's Microsoft Firewall consultants can assist your small business in designing and implementing a configuration of ISA Server 2000 or ISA 2004 Server that meets your information protection needs without overly limiting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or other later editions of ISA Server.
ISA Server Engineers
Microsoft ISA Server Setup and Support
Progent's certified ISA Server consultants have broad backgrounds creating corporate security solutions for IT networks with multiple sites, mobile users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that supports your IT protection needs without limiting your network.
Setup and Support Postini
Anti-Spam Reseller
E-Mail Guard from Postini provides constantly updated spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your business is too small to qualify for a standard Postini license, you can still get the use of Postini's Perimeter Management technology via Progent's E-Mail Guard spam filtering and virus protection service offering. Progent's certified e-mail protection professionals can show you how to develop an email protection plan that incorporates anti-spam and virus defense products and policies.
Top Rated Work from Home Solutions Online Consulting
Configuration Helpdesk for At Home Workers
Progent has two decades of background helping small and medium-size companies to design, deploy, optimize, manage, and debug IT networks that support teleworkers.
SonicWall Gateway Security Suite Protect
SonicWall NSA 6650 Firewall Network Security Auditing
Progent's SonicWall firewall experts can help you integrate, manage, and update SonicWall firewall devices including the current SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into a complete network protection solution and build security into your corporate operations.
Emergency Hawaii System Consulting
Immediate Kansas Manager
Progent's Technical Response Center (TRC) offers low-cost national after-hours remote troubleshooting for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer 24x7 telephone help and online secure computer connection to troubleshoot and resolve technical problems rapidly and affordably.
Microsoft Windows Server 2003 Network Load Balancing Manager Support
High Availability Load Balancing Network Consultant
Progent provides high availability load balancing consulting covering system load balancing, load balanced applications, network backbone routing, and content dispatching technology such as F5 Networks 3DNS. non-stop load balancing vendors for which Progent can provide consulting expertise include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP.
IT Consulting Microsoft 365 and Android
24x7 Outlook autodiscover On-site Support
Microsoft allows you to create transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have some mailboxes hosted at your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of designing, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can deliver as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your hybrid Exchange initiative is carried out on time and on budget.
24/7 Specialists Microsoft AD DS
Remote Support Active Directory DS
Progent's consultants can help you to design and implement an efficient move from on-premises Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and AD Connect to unify identity services for both onsite and Azure assets.
24x7 desktop and application virtualization Technology Professional
virtual desktop delivery Specialist
Citrix has developed a powerful line of products that deliver advanced manageability, expandability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and Windows applications. For distributing virtualized desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and managing virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified engineers can assist you to assess the business benefits of Citrix technology and show you how to plan, test, deploy, optimize, and maintain Citrix virtualization platforms.
Ryuk ransomware recovery Consultant Services
Spora ransomware recovery Consult
Progent's proven ransomware recovery consultants can help your business to reconstruct a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
24x7x365 At Home Workers Infrastructure Integration
Offsite Workers Infrastructure Help and Support
Progent can assist small and mid-size businesses to plan, deploy and debug the infrastructure for at-home workers.
Technical Support SharePoint
Support and Integration SharePoint Server 2016
Progent's Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. Microsoft SharePoint is an advanced collaboration platform that utilizes web-based technology for intelligently connecting people, groups and information. Microsoft SharePoint offers a common location for your workers or customers to connect to, manage, share and manipulate relevant data, files, and applications and to interact with other people. Microsoft SharePoint enables quicker and more intelligent decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services join employees, clients, workgroups and projects with the information they've created in a way that makes data easy to locate, retrieve and apply. Progent's certified SharePoint experts can help your organization to maintain your existing SharePoint ecosystem or upgrade to the current version of SharePoint.
iPad patch management Consulting Services
24/7 Services IoT sensors patch management
Progent's managed services for software/firmware update management offer organizations of all sizes a versatile and affordable alternative for assessing, validating, scheduling, applying, and documenting updates to your virtual and physical; servers, endpoints printers, infrastructure appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices like alarms and robotics.
Lync Server 2013 Front End Pool Pairing Services
Lync Server 2013 topology Engineer
Lync 2013, renamed Skype for Business, allows businesses of all sizes to build a centrally managed and protected communications environment that permits the modern BYOD computing model with IM, real-time presence, audio/video and web meetings with application sharing and whiteboard, as well as IP and PSTN calling across a wide range of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 consultants and system architects can assist you to evaluate the advantages of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or hybrid topology suitable for your present and future plans, deploy Lync Server 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your management team and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Microsoft 365 applications including Outlook clients and PowerPoint.
24-7 Hybrid Microsoft 365 and Exchange Consultants
IT Consulting Microsoft 365 IDFix
Microsoft allows you to create seamless hybrid networks that integrate Microsoft 365 and on-premises Exchange systems. This permits you to have some Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consultants can assist you with any facet of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on time and within budget.
Colocation Migration On-site Support
Support and Integration Data Center Colocation
Colocation sites make it possible for companies to share world-class data centers for housing network hardware that runs vital applications and services. Progent's Microsoft and Cisco premier consultants can help your business with all aspects of your colocation strategy including selecting and moving to a colo facility, creating network topology, specifying required equipment, on-premises and on-line maintenance, establishing offsite system administration, and education your support staff.
Engineer Windows 11 MDT
Windows 11 Installation IT Consultant
Progent's Windows 11 experts offer a variety of services to support Windows 11 such as cloud solutions, mobile device management, teleworker access, security and compliance, automated provisioning, and Help Desk services.
Network Consulting Excel for Mac PivotTables
Remote Desktop Connection for Mac Remote Support Services
Microsoft Mac Office allows Mac users to run the world's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can help you set up Microsoft Office for Macintosh on a multi-vendor network combining Apple OS X and Windows platforms so that Macintosh users can access the latest features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share data and system resources with co-workers who run Microsoft Windows. Progent's consultants have experience with both Apple Macintosh and Windows platforms and can provide service for networks that combine Apple Macintosh with Windows computers with extensive resource sharing, or environments which carefully restrict collaboration between Apple Mac and Windows users.
Firepower Firewalls Support Services
Cisco Firepower 1000 Series Firewalls IT Services
Cisco's Firepower Next Generation Firewalls deliver a major performance improvement over Cisco's previous-generation ASA 5500-X security appliances and include unified control of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to design and carry out a smooth migration to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower appliances with Cisco's security services to build and centrally control IT ecosystems that span local offices, data centers, private clouds and public clouds.
ransomware removal and file recovery Professionals
Maze ransomware recovery Consulting Services
Progent's ransomware consultants can help you to evaluate your ransomware defenses, monitor and protect your IT environment, assist with negotiating a settlement with a threat actor, and reconstruct an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Dynamics GP 2015 Web Client Professionals
Immediate Microsoft Dynamics GP 2015 Custom Programming Engineers
Dynamics GP 2015 R2 features a new design that enhances cloud integration, works with the most popular smart phones and tablets, allows single login with Azure AD, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, expands the Web Client, and delivers over 100 improvements to its library of applications. Progent's Microsoft-certified consultants offer the depth and breadth of knowledge and experience to resolve the many IT and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can help you to carry out a smooth migration that will optimize the return on your investment in this mission-critical product.
SCVMM 2012 XenServer Setup and Support
On-site Support SCVMM Migration
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist you to upgrade from an older edition of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your existing SCVMM environment so you realize maximum business value.
Consultancy UNIX, Windows
Windows and UNIX Consulting
Progent's UNIX platform support services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent can give your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This broad range of experience provides you with a convenient single source to show you how to create and manage a protected and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
scom 2016 reporting server Network Consultant
Network Consultants microsoft system center 2016 operations manager
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for key applications by providing centralized, mixed-platform monitoring of IT resources installed across local datacenters and cloud environments. Progent's consulting group can provide advanced remote and onsite expertise to help organizations of all sizes to plan, implement, tune, enhance and repair Operations Manager 2016 solutions. Progent can help your company to migrate to Operations Manager 2016 from older releases or from different IT infrastructure monitoring platforms, or combine a variety of monitoring tools into a unified IT management solution. Progent can also help you expand your Operations Manager 2016 environment to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Remote Workers Endpoint Management Specialists
Teleworker Endpoint Management Consulting
Progent can assist small and medium-size organizations to install efficient endpoint management and monitoring platforms for administering endpoints used by teleworkers.
