Besides offering fast access to top-tier IT professionals and subject matter experts (SBEs) to assist Baton Rouge, Louisiana organizations with specific IT issues or strategic initiatives, Progent offers temporary supplemental staffing to deal with more generalized assistance like desktop support, network administration, and Help Desk call center services. Short-term staffing can help organizations to deal with anticipated or surprise peaks in demand for IT personnel, which may result from scenarios like mergers and acquisitions, site relocation, technology migration, business process changes like telecommuting, disaster recovery, busy seasons, or regulatory changes. Short-term supplemental staffing can also cover gaps left by the absence of full-time staff members due to vacations, health issues, resignation, or other reasons.
Advantages of Progent's Temporary Staffing Program
Progent's temporary staff augmentation services offer businesses the versatility to respond to surges in requirements for network personnel without being saddled with the expense and delays that come with reviewing and recruiting professional IT personnel and without the burden of increasing your full-time head count.
Key aspects of Progent's short-term staffing services include:
Progent's Co-managed Help Desk Call Center Service
- Fast availability of reliable IT pros
- Easy initiation, cessation, and re-engagement of services
- Seamless extension of your in-house network support staff
- Comprehensive documentation of all services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
- Close working relationship with a top-level, full-spectrum source for network support
Progent's co-managed Help Desk service is a specialized flexible staff augmentation option that enables IT groups to divide the responsibilities of Help Desk support seamlessly between their internal IT personnel and Progent's nationwide pool of technical support experts. Acting as a transparent supplement of your in-house Help Desk, Progent's shared Help Desk Call Center program is a joint service alternative based on by the leading group PSA platform for streamlining, service requests, generating tickets, assigning responsibility, monitoring responses, and generating documentation.
Why Choose Progent?
Progent has two decades of background providing online and onsite network services for businesses of all sizes throughout the U.S. Progentís engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISM, and CRISC. Learn more about Progent's industry certifications.
Progent's Practice Areas for Baton Rouge, Louisiana Organizations
Progent's nationwide roster of certified consultants and technical experts can provide Baton Rouge, Louisiana organizations a broad range of online technical guidance and debugging services. Practice areas offered under Progent's consulting program for network service firms include:
Contact Progent for Short-Term IT Staffing for Baton Rouge, Louisiana Companies
To learn more about Progent's temporary staff augmentation services for Baton Rouge, Louisiana businesses, call 800-993-9400 or visit Contact Progent.