In addition to offering fast access to guidance from high-level network consultants and subject matter experts (SBEs) to help Baton Rouge, Louisiana organizations to resolve discrete IT problems or strategic initiatives, Progent can provide short-term supplemental staffing to deliver more generalized assistance like PC support, IT administration, and Help Desk response. Temporary staffing makes it possible for businesses to deal with anticipated or unexpected peaks in the need for IT services, which may result from situations like mergers and acquisitions, data center moves, technology upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Short-term staffing can also fill gaps resulting from the absence of in-house staff members due to vacations, illness, termination, or other reasons.
Benefits of Progent's Short-Term IT Staffing Program
Progent's temporary staff augmentation services give organizations the flexibility to respond to surges in requirements for IT personnel without dealing with the costs and hassle associated with identifying and hiring professional technical personnel and without the risk of increasing your permanent head count.
Key aspects of Progent's short-term staffing services include:
Progent's Shared Help Desk Call Center Service
- Fast availability of proven IT professionals
- Simple initiation, cessation, and re-engagement of services
- Transparent augmentation of your full-time network support team
- Comprehensive documentation of all services performed
- Optional escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
- Close relationship with a world-class, full-spectrum source for network support
Progent's co-managed Help Desk program is a specialized flexible staff augmentation option that enables IT groups to divide the work of Help Desk support seamlessly between their in-house network staff and Progent's extensive pool of IT support specialists. Acting as a transparent extension of your full-time Call Center, Progent's shared Help Desk Call Center program is a joint service solution based on by the industry's leading group professional services (PSA) platform for managing, service requests, generating tickets, assigning responsibility, tracking responses, and generating documentation.
Why Choose Progent?
Progent has 20 years of background delivering online and onsite IT expertise for organizations of all sizes throughout the United States. Progentís IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold top certifications including CISSP-ISSAP, CISA, and GIAC. Learn more details about Progent's certifications.
Progent's Practice Areas for Baton Rouge, Louisiana Organizations
Progent's nationwide team of certified consultants offers Baton Rouge, Louisiana businesses a broad range of remote technical guidance and troubleshooting expertise. Practice areas offered under Progent's consulting program for IT service organizations include:
Contact Progent for Temporary Staff Augmentation for Baton Rouge, Louisiana Organizations
To find out more details about Progent's temporary supplemental staffing services for Baton Rouge, Louisiana companies, call 800-993-9400 or visit Contact Progent.