In addition to offering fast access to guidance from top-tier IT consultants and subject matter experts (SMEs) to help Baton Rouge, Louisiana businesses with specific technical problems or longer-term initiatives, Progent can provide short-term supplemental staffing to deal with more broadly defined assistance such as PC help, network management, and Help Desk call center response. On-demand staffing makes it possible for organizations to respond to expected or unexpected peaks in demand for IT personnel, which may result from situations like company mergers, site moves, technology upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory changes. Short-term staffing can also cover gaps left by the loss of in-house staff members because of scheduled vacations, health issues, resignation, etc.

Advantages of Progent's Temporary IT Staffing Program
Progent's short-term staffing services give businesses the ability to respond to surges in demand for network personnel without dealing with the costs and delays that come with vetting and recruiting reliable IT personnel and without the burden of adding to your in-house staff size.

Important aspects of Progent's temporary staffing services include:

  • Fast access to reliable network pros
  • Easy initiation, cessation, and resumption of services
  • Transparent extension of your full-time IT staff
  • Comprehensive documentation of services performed
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging problems get resolved promptly
  • Strong working relationship with a world-class, full-spectrum resource for IT expertise
Progent's Shared Help Desk Call Center Program
Progent's shared Call Center program is a proven on-going staff augmentation option that allows IT organizations to share the work of Call Center support transparently between their internal network staff and Progent's nationwide pool of technical support specialists. Acting as a transparent extension of your full-time Call Center, Progent's co-managed Call Center program is a collaborative support solution based on by the leading group professional services tool for managing, service calls, ticketing, assigning responsibility, monitoring responses, and generating documentation.

Why Choose Progent?
Progent has 20 years of experience delivering online and onsite network services for businesses of all sizes throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts have earned top certifications including CISSP, CISM, and CRISC. Learn more about Progent's industry certifications.

Progent's Areas of Expertise for Baton Rouge, Louisiana Organizations
Progent's nationwide roster of certified consultants and technical experts can provide Baton Rouge, Louisiana businesses a broad range of remote technical guidance and debugging expertise. Areas of expertise covered under Progent's reseller program for network service providers include:

Contact Progent for Temporary Staff Augmentation for Baton Rouge, Louisiana Organizations
To learn more about Progent's temporary staff augmentation services for Baton Rouge, Louisiana companies, call 800-993-9400 or visit Contact Progent.