Besides providing rapid access to high-level IT professionals and subject matter experts to assist Baton Rouge, Louisiana companies with discrete technical issues or strategic initiatives, Progent can provide short-term staff augmentation to deal with more generalized assistance like PC support, network management, and Call Center response. Temporary staffing can help organizations to respond to planned or unplanned surges in the need for IT services, which may result from scenarios like company mergers, data center relocation, platform upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or new regulations. Temporary staffing can also cover gaps left by the absence of in-house staff members due to scheduled vacations, illness, termination, etc.

Benefits of Progent's Temporary IT Staffing Services
Progent's temporary staffing services offer organizations the versatility to respond to increases in demand for IT services without dealing with the costs and hassle associated with identifying and recruiting professional IT personnel and without the burden of increasing your permanent staff size.

Key features of Progent's temporary staff augmentation services include:

  • Rapid availability of reliable network professionals
  • Simple engagement, cessation, and re-engagement of services
  • Transparent extension of your full-time IT team
  • Full reporting of all services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
  • Strong working relationship with a world-class, full-spectrum resource for IT support
Progent's Shared Help Desk Service
Progent's shared Help Desk service is a proven flexible staff expansion option that allows IT groups to divide the work of Help Desk Call Center support seamlessly between their full-time network staff and Progent's nationwide pool of IT support experts. Working as a seamless supplement of your in-house Call Center, Progent's co-managed Help Desk program is a joint service alternative based on by the leading shared professional services (PSA) tool for managing, service calls, generating tickets, assigning responsibility, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of experience delivering online and onsite IT expertise for businesses across the U.S. Progentís engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned top certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's industry certifications.

Progent's Practice Areas for Baton Rouge, Louisiana Organizations
Progent's veteran roster of certified engineers offers Baton Rouge, Louisiana organizations a wide array of online consulting and debugging expertise. Practice areas offered under Progent's consulting program for network service organizations include:

Contact Progent for Temporary Staff Augmentation for Baton Rouge, Louisiana Organizations
To learn more details about Progent's temporary staffing services for Baton Rouge, Louisiana organizations, call 800-993-9400 or visit Contact Progent.