Baton Rouge Specialists
Temporary IT Staffing for IT Support Teams
Besides providing rapid access to high-level IT professionals and subject matter experts to assist Baton Rouge, Louisiana companies with discrete technical issues or strategic initiatives, Progent can provide short-term staff augmentation to deal with more generalized assistance like PC support, network management, and Call Center response. Temporary staffing can help organizations to respond to planned or unplanned surges in the need for IT services, which may result from scenarios like company mergers, data center relocation, platform upgrades, business process changes like telecommuting, disaster recovery, seasonal variations, or new regulations. Temporary staffing can also cover gaps left by the absence of in-house staff members due to scheduled vacations, illness, termination, etc.
Benefits of Progent's Temporary IT Staffing Services Progent's temporary staffing services offer organizations the versatility to respond to increases in demand for IT services without dealing with the costs and hassle associated with identifying and recruiting professional IT personnel and without the burden of increasing your permanent staff size.
Key features of Progent's temporary staff augmentation services include:
- Rapid availability of reliable network professionals
- Simple engagement, cessation, and re-engagement of services
- Transparent extension of your full-time IT team
- Full reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
- Strong working relationship with a world-class, full-spectrum resource for IT support
Progent's shared Help Desk service is a proven flexible staff expansion option that allows IT groups to divide the work of Help Desk Call Center support seamlessly between their full-time network staff and Progent's nationwide pool of IT support experts. Working as a seamless supplement of your in-house Call Center, Progent's co-managed Help Desk program is a joint service alternative based on by the leading shared professional services (PSA) tool for managing, service calls, generating tickets, assigning responsibility, monitoring responses, and generating management reports.
Why Choose Progent?
Progent has 20 years of experience delivering online and onsite IT expertise for businesses across the U.S. Progent’s engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts have earned top certifications including ISSAP, CISA, and CRISC. Find out more details about Progent's industry certifications.
Progent's Practice Areas for Baton Rouge, Louisiana Organizations
Progent's veteran roster of certified engineers offers Baton Rouge, Louisiana organizations a wide array of online consulting and debugging expertise. Practice areas offered under Progent's consulting program for network service organizations include:
- Exchange Server 2019 Consulting
- Exchange 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure AD Design
- Microsoft 365 Configuration
- Dynamics GP Reporting
- Azure, AWS, Google Cloud Platform
- Remote Network Technical Support
- Teleworker Support
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Experts
- Security and Compliance Expertise
- Business Continuity Preparedness
- Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Tech Support
- Colo Data Center Solutions
- Operations Manager Monitoring
- Configuration Manager Automation
- Microsoft Access Development
- Virtualization Automation
- Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Expertise
- iPhone and Android Integration
- Apple iPhone Integration
- Google Android Phone Integration
- Ransomware Recovery
- Data Backup/Restore Solutions
- Cisco IP Voice Technology and Telepresence
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Contact Progent for Temporary Staff Augmentation for Baton Rouge, Louisiana Organizations
To learn more details about Progent's temporary staffing services for Baton Rouge, Louisiana organizations, call
An index of content::
Online Acrobat Writer Training Consultant
Online Microsoft 365 Excel Training Consolidate
Progent offers customized remote training for popular client applications and environments such as Office and Microsoft 365 Excel, Word, Access and Outlook plus Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the advantages of traditional physical classroom instruction, including instant communication between clients and teachers, but eliminates the expenses of transportation and the challenge of attempting to accommodate the availability of many workers. Available to individuals or groups of all sizes, Progent's live online training allows the instructor to conduct the seminar from a remote office and the students can be dispersed across an office or all over the the U.S. Live online instruction utilizes proven learning mechanisms such as broadcast white boards, electronic hand-raising, and shared desktops. Classes can be brief and targeted to specialized subjects or longer in time and wider in coverage.
Colocation IT Consultant
Help and Support Project Planning
For large businesses, Progent can supplement internal IT groups by offering extensive background in supporting key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint Server experience, and Microsoft SQL Server help. For the national or global businesses with branch offices, Progent can act as a transparent nearby extension of enterprise network management. Progent’s enterprise support services include company-wide security, online branch office support, system architecture, Sarbox compliance, project planning, and top-level service for multi-site network environments based on Enterprise Windows 2003. Progent can offer on-site engineers and technicians to assist with a campus relocation or branch move, or a system designer to assist with building or utilizing an Internet Data Center or Hosting Facility.
Consultants Mandrake Linux
Technical Support Colbolt Linux
Progent's Linux support services provide small and mid-size companies and software developers support for managing and supporting Linux systems that run with Microsoft-based technology. Progent offers your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with a convenient one-stop source to show you how to build and manage a protected and reliable cross-platform connectivity and communications solution that allows Linux and Microsoft coexistence by combining Windows with major Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Juniper SRX Series Firewall Security Firms
After Hours information Systems Audit Juniper SRX210 Router
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Solaris Remote Consult
Linux Remote Professional
Progent provides national urgent phone support and consulting services for businesses that operate UNIX, Linux, or Sun Solaris networks or whose information systems feature a mix of UNIX and Microsoft products. Online network consulting provides optimum leverage for your IT dollar by preserving user productivity and limiting the time billed for computer repair services. Sophisticated remote access utilities and skilled technicians and consultants combine to enable Progent to handle most network issues without wasting time and expense by going to your location. In most of situations your network problems can be remediated over the phone or via a combination of phone support and online connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISA and CISM premier security professionals to assist you with the toughest system problems.
Technical Support SCOM 2012 Fabric Monitoring
System Center OpsMgr 2012 Technical Consultant
Progent's Microsoft-certified consultants have over a decade of experience designing, deploying, optimizing and troubleshooting SCOM solutions and can provide organizations of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and customize System Center 2012 Operations Manager management packs according to leading practices for tracking network fabric as well as both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to fix critical issues detected by Microsoft SCOM 2012.
Online Consulting Firepower
Remote Technical Support ASA Firepower
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and include unified management and automation of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can help you to plan and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT ecosystems that span local offices, data centers, private clouds and public clouds.
ISSAP Certified Forensics Services
Consultant ISSAP Certified Cybersecurity
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status as a result of thorough testing and significant work with information security architecture. ISSAP security experts have comprehensive knowledge of access control systems and methodologies, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security. Progent's ISSAP-premier security experts can help your business with all aspects of secure network architecture.
Desktop and Mobile Device Management System Consultants
Microsoft Desktop Update Automation Computer Support Company
Progent's Microsoft-certified consultants can help your company to streamline desktop PC software update deployment by delivering support for administration platforms such as Microsoft System Center Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.
Largest On-site Support Great Plains Migration
Dynamics GP/Great Plains Features Network Engineer
Progent can help you plan and execute a smooth migration to Microsoft Dynamics GP so that you preserve your data, strengthen your security, enhance your management reporting, take full advantage of Microsoft Office integration, and minimize productivity disruption by creating and following a smart migration plan. Progent can also help train new Microsoft Dynamics GP users so you don't lose productivity. Progent can improve your company reports and business analytics by offering Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce specialized business applications and eCommerce solutions that integrate seamlessly with Dynamics GP.
Aironet Wave 2 AP On-site Support
CCIE Expert Certified Aironet 3700 Access Point Online Technical Support
Progent's Cisco CCIE wireless network infrastructure experts can provide online or on-premises integration and troubleshooting services to assist you to plan, implement, update, optimize, administer and debug Aironet wireless AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also help you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create an enterprise connectivity solution that is easy to manage and scale. Progent also can provide affordable wireless site surveys to assist you to determine the most efficient selection, location and configuration of Aironet wireless access points to work with your specific workplace layout, construction, and expected network traffic.
UNIX Cybersecurity Team
Information Technology Consulting UNIX
If your company operates a Sun Solaris network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-premier security specialists can assist your entire enterprise in a broad array of security areas including security management procedures, security architecture and models, connection control systems and techniques, applications development security, business processes security, hardware security, communications, network and Internet security, and business continuity preparedness. CISM and ISSAP define the fundamental skills and international standards of performance that network security managers are expected to possess. These accreditations give executive management the assurance that those who have achieved their CISM or ISSAP certification have demonstrated the experience and knowledge to offer effective security management and engineering services.
24x7 Multi-factor Authentication Onsite Technical Support
Duo Two-factor Authentication Remote Support
Progent's Duo services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Google Android, and other out-of-band devices.
Shared Service Desk Specialist
Online Troubleshooting Supplemental Help Desk
Progent's Standard Help Desk Services offer a complete solution that handles all aspects of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem solving, and reporting. Help Desk services are offered at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to resolve complex problems.
Knowledge Transfer Troubleshooting
Expert Training Consultant
Progent is committed to information transfer from Progent's consultants to customers. By teaching clients to handle technical issues that are within their comfort zone, Progent is able to concentrate on providing hard-to-find skills where Progent faces few competitors. Small companies who utilize familiar independent service providers or who maintain internal support personnel benefit when Progent passes on information about new technology and tested processes to make their IT environments more reliable, secure, and productive.
Fortinet FortiManager Onsite Technical Support
Computer Consultant Fortinet 90 Series Firewalls
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can assist your business to configure your Fortinet FortiGate security appliances to protect your digital resources at the network perimeter, within the data center core, at branch locations, and in the cloud.
FRx Report Development Company
Delphi Development Firm
For custom program development, Progent can supply software design consultants to produce business applications in areas such as eCommerce, web development, Microsoft Dynamics products including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to build custom eCommerce solutions based on Microsoft ASP.NET. In addition, Progent can provide experts in a wide array of custom software development platforms including SQL Server and Delphi. For made-to-order e-Commerce software, Progent also can provide expertise in custom Access, custom Microsoft Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.
Citrix HDX On-site Technical Support
Network Engineer XenDesktop
Citrix has developed a powerful family of platforms that deliver enterprise-grade manageability, scalability, and responsiveness for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For distributing virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For creating and administering virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can assist your company to evaluate the strategic benefits of Citrix technology and can help you plan, validate, deploy, optimize, and support Citrix virtualization platforms.
Microsoft 365 Publisher Integration Online Technical Support
Professional Microsoft 365 Planning
Progent can help you to evaluate the wealth of subscription options offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you realize top business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux technology. Progent can also help your business to create and manage hybrid solutions that seamlessly integrate on-premises and cloud-based products and services.
After Hours ProSight SSL certificate management Technology Professional
Top ProSight IT documentation management Specialists
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, update, find and protect data about your network infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By updating and managing your IT documentation, you can save up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a common repository for storing and sharing all documents related to managing your business network such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether you’re making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it.
Specialist QTS Sacramento Colocation Center
QTS Data Center Sacramento Specialist
The QTS Internet Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation facility or if your company is considering moving your primary or offsite backup system to the Herakles data center, Progent can provide a range of budget-friendly consulting services such as data center relocation, system deployment and updates, network optimization, project management, virtual server configuration, remote network monitoring, centralized network management, application development, disaster recovery/business continuity planning and testing, security assessment, and the use of Progent's Test Lab.
Biggest virtual Windows desktops Support and Integration
24/7/365 virtual Windows desktops Remote Consulting
For Windows desktop and application virtualization, Progent offers the support of a Citrix XenDesktop expert who can assist your company to design a XenDesktop environment that maximizes the strategic value of your IT network; integrate XenDesktop software with your servers, user devices, and printers; upgrade your older desktop virtualization software to the latest releases of XenDesktop; and provide advanced remote troubleshooting. Progent can also instruct your network managers to follow best practices to maintain your XenDesktop solution effectively.
Data Protection Manager 2016 Planning Setup and Support
Network Engineer Data Protection Manager 2016 and Azure Recovery Services
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and simplified restore functions for Microsoft environment. Data Protection Manager 2016 offers application-sensitive protection for key workloads such as Microsoft SQL Server, Exchange Server and SharePoint, protects Windows and Linux virtual machines, supports virtual machines running on Windows Hyper-V and VMware, and integrates seamlessly with Azure for cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of any size to plan, implement, manage, and troubleshoot a multi-site backup/restore system built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from a previous release of Data Protection Manager or from an outdated solution, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud-based or hybrid deployments. Progent offers remote or onsite support and can deliver as-needed expertise to help you through challenging issues or deliver end-to-end project management or co-management support to make sure you finish your Data Protection Manager 2016 initiative on time and within your budget.
Tracking Service Costs Troubleshooting
Tracking Service Costs Network Consultant
Progent uses a sophisticated service reporting system that stores and formats complete documentation for all delivered services. Unlike many freelance consultants or local support firms who provide minimal documentation or specifics of tasks done, every service provided by Progent is tracked by comprehensive documentation. Each Progent consultant has access to the service documentation transmitted by every consultant to each client. The discipline of detailing and organizing support activity results in more efficient support and avoids a variety of common misfortunes such as when a support customer is effectively held hostage to a consultant who won’t release the keys to the kingdom.
Microsoft Expert Lync Server 2013 Reverse Proxy Server Engineer
Lync Server 2013 Mirrored Back End Servers Engineer
Progent's Microsoft consultants can assist your company to evaluate the value of Lync Server 2010 for your business and can help you to design and carry out a rollout of Lync Server 2010 that unifies the management of Instant Messaging and Presence and improves the output of your office employees, at-home workers, and mobile workforce. Progent can in addition help you to carry out a smooth upgrade to Microsoft Lync Server from Microsoft Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, SharePoint Server, and SQL Server, show you how to use Microsoft Lync Server to enhance the team-computing capabilities of MS Office programs, and offer training and ongoing support for Microsoft Lync Server 2010 and other Microsoft platforms.
Software Consulting Services Colorado
Hawaii IT Service Provider
Progent’s Technical Response Center offers nationwide extended hours remote troubleshooting for computer systems powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts provide after-hours telephone help and remote secure computer access to troubleshoot and resolve technical problems rapidly and affordably. The scope of technical expertise represented by Progent's team of country-wide support professionals allows Progent to escalate even the toughest network issues to appropriate specialists as required. For urgent problems, the TRC endeavors to respond to your request for support in less than one hour.
Microsoft SharePoint Server IT Consultants
Office SharePoint Server 2010 Support Outsourcing
Progent’s Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an advanced platform that utilizes web-based technology for efficiently connecting people, groups and data. Microsoft SharePoint Server offers a central spot for your workers or clients to access, manage, distribute and interact with relevant data, documents, and software and to interact with one another. SharePoint allows quicker and more intelligent decisions, more efficient access across teams and more streamlined business practices. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they’ve developed in a manner that makes data convenient to find, download and apply. Progent's certified SharePoint experts can assist your organization to manage your current SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.
Independent eCommerce Consultant Subcontractor
Telecommute Job Independent Mac Consultants
Our Experts Group provides support in important technologies such as Apple OS networking and applications; Support for Linux, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM customization; Line-of-business and vertical application help; Chief Information Officer, management information analyst, and project management outsourcing; Custom applications design and deployment; Web, eCommerce, EDI, and customer portal design and deployment; Database support and performance help; Business information expertise; and Telecom systems support.
ProSight Email Security Gateway Services
Email Predictive Sender Profiling Consulting
Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver centralized control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the local gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that stays within your corporate firewall.
